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Samsung UN55D6300SFXZA - Fast - Track

This document provides troubleshooting information for a Samsung UN55D6300SFXZA TV. It includes details on power-up sequences, forced backlight tests, video problem troubleshooting steps using test patterns, potential causes of on-screen failures, and instructions for software upgrades and alignments. Resetting settings in service mode is recommended after replacing the main PCB.

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346 views4 pages

Samsung UN55D6300SFXZA - Fast - Track

This document provides troubleshooting information for a Samsung UN55D6300SFXZA TV. It includes details on power-up sequences, forced backlight tests, video problem troubleshooting steps using test patterns, potential causes of on-screen failures, and instructions for software upgrades and alignments. Resetting settings in service mode is recommended after replacing the main PCB.

Uploaded by

александр
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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UN55D6300SFXZA Fast Track Troubleshooting Manual Rev – 6/1/12

Service Bulletins

Main PCB ASC20110624002: 2011 LED OPTION BYTE TABLE


SMPS

LVDS Cable

T-CON
Board

Part No. Description


BN94-05038K ASSY PCB MAIN;UN55D6300SFXZA
BN95-00424A PRODUCT LCD;LTJ550HJ05-V,1920 * 1080 @ 1
BN95-00498A ASSY T CON;6K 55" BN96-16491A,LSJ550HJ03
BN95-00498B ASSY T CON;BN96-16491B,6K 55"
Support Information FIRMWARE BN96-16722B ASSY GUIDE P-STAND;UD5000-6000,SAMEX,PC,

HELP: (888)751-4086 (Tech Support) 12/18/2011 BN96-16729T ASSY BOARD P-TOUCH FUNCTION&IR;UN55D6000
T-GASFAKUC ASSY COVER P-
BN96-16838G FRONT;UD6300,55,W/W,MABS+PM
Version: 1020.2
BN96-16843A ASSY COVER P-REAR;UD6000,55,UO,PCM,T0.45

Description: BN96-16847A ASSY STAND P-BASE;UD6000,55,TEMPERED GLA


N/A BN96-16911A ASSY BRACKET P-STAND LINK;UD5000 37/40/4
ASSY BOARD P-RF MODULE;BLUETOOTH
BN96-17107B MODULE,
BN96-18088A ASSY SPEAKER P;6OHM,4PIN,15W,ENCLOSURE T
HOT TIPS
Power On Problems: (see page 2)
BN96-18130D ASSY CABLE P-FPCB LVDS;LED120HZ-55INCH,F
Video Problems: (see page 3) BN96-18153A ASSY HOLDER P-RING;11 LED-TV
BN44-00424A SMPS
UN55D6300SFXZA Fast Track Troubleshooting Manual Rev – 6/1/12

CN201

Power-Up Sequence (CN201):


1. Standby Voltage: Pin 4 (5Vdc)
2. Power-ON: Pin 2 (Low-Hi voltage transition)
3. Low Voltages: Pin 1, 3, 7, 9, 11, 12, 13
4. Backlight On: Pin 10 (5Vdc)

Forced Backlight-On Mode:


1. Disconnect Power Cord
2. Disconnect wire harness from CN201
3. Re-Connect Power Cord
4. LED Backlight should immediately turn on

NOTE: If LED backlight fails to come on, place a jumper


wire between Pin 2 and Pin 4 and try again
UN55D6300SFXZA Fast Track Troubleshooting Manual Rev – 6/1/12

TROUBLESHOOTING VIDEO PROBLEMS


1. Verify Video Operation
a) Customer Picture Test (models available)
b) “On Screen Display” (If OSD ok, source is
suspected)
c) Substitute with known good Source (external DVD
or Signal Generator)

2. Use Test Patterns in Service Mode


a) Select an active source signal (HDMI preferred).
Test Pattern may rely on signal source to appear.
b) Using customer remote: Mute+1+8+2+Power
c) Using factory remote: Info+Test

ON SCREEN FAILURE EXAMPLES:

If Picture & Display errors, its likely a defective 2011 LED TV Test Patterns
Main Board, LVDS, or T-CON
1. Select an active source signal (HDMI preferred).
Test Pattern may rely on signal source to appear.
Green lines or a green screen likely caused 2. Access Service Mode
by a defective main board, LVDS, or T-CON
3. Access SVC
4. Access Test Patterns
Vertical or Horizontal Lines are likely a 5. Access Genoa-P (located on Main PCB)
defective panel, but also T-CON, LVDS, or 6. Check Test Patterns
Main Board. Use Test Patterns in Factory
7. If OK, suspect input Source
Service Mode to determine error location
8. Access Napoli (located on T-CON Board)
9. Check Test Patterns
Pixelization can be caused by the
main board, but is more
10. If OK and Genoa-P was not good, suspect Main
commonly a source error Board or LVDS Cable 3
UN55D6300SFXZA Fast Track Troubleshooting Manual Rev – 6/1/12

ALIGNMENTS: Software Upgrade:


Software Upgrade can be performed by network connection or downloading the latest firmware
1. Check/Set Option Bytes from “www.samsung.com” to a USB memory device.
2. Check/Perform Firmware upgrade for all
repairs -„By USB
3. Perform reset in Service Mode and Plug & Insert a USB drive containing the firmware upgrade file. DO NOT disconnect the power or
Play if Main is replaced remove the USB drive until upgrades are complete. The TV will be turned off and on
4. Inform customer all settings will reset if automatically after completing the firmware upgrade. When software is upgraded, video and
audio settings you have made will return to their default settings.
Main PCB is replaced
NOTE: The displayed menu may differ depending on the model.

To enter Factory Mode: - By Online


„
Upgrades the software using the Internet.
First, configure your network. If The internet connection doesn’t operate properly, connection
can be broken, please retry downloading. If the problem still happens, download by USB and
upgrade.

- Standby mode upgrade(Off/On)


A manual upgrade will be automatically performed at selected time. Since the power of the unit
is turned on internally, the screen may be turned on slightly for the LED product. This
phenomenon may continue for more than 1 hour until the software upgrade is complete.

Option Bytes

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