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Ahmed Mahmoud Ahmed Omara

Ahmed Mahmoud Ahmed Omara is seeking a job in marketing, advertising, or research and development. He has a bachelor's degree in commerce with a focus on accounting. His work experience includes several roles as a sales account manager and marketing specialist. He is fluent in English and Arabic with strong computer skills.

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Mahmoud Ahmed
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0% found this document useful (0 votes)
55 views3 pages

Ahmed Mahmoud Ahmed Omara

Ahmed Mahmoud Ahmed Omara is seeking a job in marketing, advertising, or research and development. He has a bachelor's degree in commerce with a focus on accounting. His work experience includes several roles as a sales account manager and marketing specialist. He is fluent in English and Arabic with strong computer skills.

Uploaded by

Mahmoud Ahmed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Ahmed Mahmoud Ahmed Omara

Address: 17, Nageeb Mahfouz St, Agouza-Cairo-Egypt


Telephone No. : 02- 37496352 Mobile No. : 01027805161
Email Address: Ahmed.omara23@gmail.com
Marital Status: Single
Date of Birth : 31/05/1982
Military Status: Exempted
CAREER OBJECTIVE
Targeting a job that will allow me to apply all my achieved experience through the past
academic/work years to enlarge this experience in the Marketing Field, Advertising ,Research &
development to share in achieving the organizations goals, objectives and mine as well.
EDUCATION
B.S.C of : Commerce –English section [Major: Accounting]
Graduation Project: Graded A
.Discussed: feasibility Study on Ceramics factory

July-2009: achieved essentials of marketing and sales course at American chamber; the
course included all basic information highlighting importance of
.How market change upon the economic status of the countries 
?What marketing tools could be used where and when 
.Efficient use of marketing mix 
.Selling techniques 
.Sales forecast 

EMPLOYMENT HISTORY

Sales Account Manager at HITEKNOFAL Network Solution


http://www.hiteknofal.com/
From 1st of May 2014 until 1st of June 2018
Duties &Responsibilities:
Pro-actively make outbound calls to customers to generate new services revenue .a
.opportunities
Communicates concise and accurate information to customers and back to the .b
.business
Establish customer accounts by negotiating and documenting service type, pricing, .c
.billing, and other required information
Manage a pipeline of renewal opportunities and deliver results against yearly .d
.forecast objectives
Confirm understanding of customers’ service needs, issues and requests and offer .e
.recommended solutions
Handle customers service sales inquiries with the goal of maintaining or upgrading .f
existing customers products and services
Advise customer of expiring support or maintenance contracts, pricing, new service .g
.offerings etc
Effectively use CRM to log opportunities and track current customer base utilization .h
.and renewal rates

1
Be responsible for all the phases of the renewal sales process – proactively contacting .i
all customers with expiring contracts, generating renewal quotes, ensuring renewals
.are complete and accurate
Attempts to retain customers who call to cancel services by probing for cancellation .j
.reasons and offering alternatives
.Meet customer retention goals .k
.Reduce lost accounts by diffusing cancellation requests .l

Sales Account Manager at Multi Technology System

From 1st of May 2008 until 1st of Feb 2014


Duties &Responsibilities:
Pro-actively make outbound calls to customers to generate new services revenue .m
.opportunities
Communicates concise and accurate information to customers and back to the .n
.business
Establish customer accounts by negotiating and documenting service type, pricing, .o
.billing, and other required information
Manage a pipeline of renewal opportunities and deliver results against yearly .p
.forecast objectives
Confirm understanding of customers’ service needs, issues and requests and offer .q
.recommended solutions
Handle customers service sales inquiries with the goal of maintaining or upgrading .r
existing customers products and services
Advise customer of expiring support or maintenance contracts, pricing, new service .s
.offerings etc
Effectively use CRM to log opportunities and track current customer base utilization .t
.and renewal rates

Be responsible for all the phases of the renewal sales process – proactively contacting .u
all customers with expiring contracts, generating renewal quotes, ensuring renewals
.are complete and accurate
Attempts to retain customers who call to cancel services by probing for cancellation .v
.reasons and offering alternatives
.Meet customer retention goals .w
.Reduce lost accounts by diffusing cancellation requests .x

2
Marketing Specialist at Global Engineering Services & Supply Company (GESCO).
http://www.gescoegypt.com/
From May 1st, 2004 until 1st of April 2008
Duties &Responsibilities:
a. Perform all necessary activities for executing marketing plan matching all payment
requests with the related documents and following payment orders execution.
.Follow up on sales promotion campaigns .b
Analyze sales promotion results to determine cost effectiveness of promotion .c
.campaigns and report on it
Establish personal contacts with key customers and sustain those relations to be able .d
.to monitor customer satisfaction
Responsible for recording, analyzing the company's contracts database to develop .e
.new opportunities and to increase market share
f. Apply and implement pricing policy and discount structures with customers and .f
.sales
Organize timely provision of market plans/ data for sales dept. To assist them set and .g
.meet their sales targets within the market framework
.Responsible for executing all advertising activities .h

TRAINING & COURSES

- English language course in American University of Cairo.


- TOEFL Exam graded 600 GPA.
Attended the ''How to Motivate yourself'' workshop by Ralph Watson hosted by -
.Revive Consulting a social venture of Alashanek Ya Balady Association
- Attended ''Motivation and Goal setting'' by Revive Consulting Team.

SKILLS
: Fluent oral and written communication skills in both Arabic and LANGUAGE
.English
: COMPUTER
.Extensive daily use. Proficient in numerous applications including MS 
.Excel, MS. Word, MS. PowerPoint, MS. Outlook and Internet 
Sales Outlook CRM Software 

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