Ahmed Mahmoud Ahmed Omara
Ahmed Mahmoud Ahmed Omara
July-2009: achieved essentials of marketing and sales course at American chamber; the
course included all basic information highlighting importance of
.How market change upon the economic status of the countries
?What marketing tools could be used where and when
.Efficient use of marketing mix
.Selling techniques
.Sales forecast
EMPLOYMENT HISTORY
1
Be responsible for all the phases of the renewal sales process proactively contacting .i
all customers with expiring contracts, generating renewal quotes, ensuring renewals
.are complete and accurate
Attempts to retain customers who call to cancel services by probing for cancellation .j
.reasons and offering alternatives
.Meet customer retention goals .k
.Reduce lost accounts by diffusing cancellation requests .l
Be responsible for all the phases of the renewal sales process proactively contacting .u
all customers with expiring contracts, generating renewal quotes, ensuring renewals
.are complete and accurate
Attempts to retain customers who call to cancel services by probing for cancellation .v
.reasons and offering alternatives
.Meet customer retention goals .w
.Reduce lost accounts by diffusing cancellation requests .x
2
Marketing Specialist at Global Engineering Services & Supply Company (GESCO).
http://www.gescoegypt.com/
From May 1st, 2004 until 1st of April 2008
Duties &Responsibilities:
a. Perform all necessary activities for executing marketing plan matching all payment
requests with the related documents and following payment orders execution.
.Follow up on sales promotion campaigns .b
Analyze sales promotion results to determine cost effectiveness of promotion .c
.campaigns and report on it
Establish personal contacts with key customers and sustain those relations to be able .d
.to monitor customer satisfaction
Responsible for recording, analyzing the company's contracts database to develop .e
.new opportunities and to increase market share
f. Apply and implement pricing policy and discount structures with customers and .f
.sales
Organize timely provision of market plans/ data for sales dept. To assist them set and .g
.meet their sales targets within the market framework
.Responsible for executing all advertising activities .h
SKILLS
: Fluent oral and written communication skills in both Arabic and LANGUAGE
.English
: COMPUTER
.Extensive daily use. Proficient in numerous applications including MS
.Excel, MS. Word, MS. PowerPoint, MS. Outlook and Internet
Sales Outlook CRM Software