Parker 590+ Alarms and Faults

 3-PHASE FAILED Possible Reasons: Mains voltage

incorrect Corrective Actions: Check the mains voltage of the
drive (refer to Product Code). This alarm may not operate
properly if the voltage is incorrect, i.e. wrong unit or
drive OR Possible Reasons: Supply voltage low or
missing Corrective Actions: Check auxiliary/control or main
supply power OR Possible Reasons:Blown fuse Corrective
Actions: Check external branch circuit protection, Check
auxiliary/control fuse FT, Check that armature current calibration
does not exceed drive rating  OR Possible Reasons: Loose
wiring. AC contactor not engaging Corrective Actions: Check all
power wiring for tightness OR Possible Reasons: Defective
power supply pcb Corrective Actions: Replace power supply pcb

 5703 RCV ERROR Possible Reasons: Cable from drive/5703

unit not plugged into drive P3 port Corrective Actions: Check
connection from drive/5703 unit to drive P3 port on control
door OR Possible Reasons: 5703 unit not receiving
communications from master device Corrective Actions: Check
output connections and operation of master 5703
unit  OR Possible Reasons:Device not configured
correctly Corrective Actions: Check configuration OR Possible
Reasons: 5703 peer-to-peer communications module
failure Corrective Actions: Replace 5703

 ACCTS FAILED (Note:   The trip prevents the contactor closing

and the current loop activating without armature current
feedback - important in the case of external stack drives where
the thyristor stack is remote from the control board.) Possible
Reasons: AC current transformer plug connection to drive power
board missing Corrective Actions: Check armature current
transformer plug for correct installation.

 AUTOTUNE ABORT (The Autotune sequence has been

aborted. Coast Stop, Program Stop, Enable or Start/Run
commands removed before AUTOTUNE procedure completed
) Possible Reasons: Wrong AUTOTUNE sequence
followed  Corrective Actions: Repeat AUTOTUNE
 procedure OR Possible Reasons: AUTOTUNE incomplete. (After
2 minutes the drive will time-out if still in AUTOTUNE
mode) Corrective Actions: Repeat AUTOTUNE procedure. If
problem persists, contact Eurotherm (Parker SSD) Drives
customer service

 AUTOTUNE ERROR This means there was motor rotation

detected during Auto-tune process (speed feedback has
exceeded 20% of rated speed), or field current detected during
Auto-tune (field current feedback has exceeded 6% of rated field
current) (Alarm only operates during the Auto-tune
sequence) Possible Reasons: Residual motor flux when field
supply is disconnected Corrective Actions: Series fields are not
recommended for regenerative drives and the series field
winding should normally be left open circuit.  OR  Possible
Reasons: Permanent magnet motor Corrective Actions: Lock
motor armature and repeat Auto-tuning procedure OR  Possible
Reasons: Separately supplied field Corrective Actions: Disable
external field supply and repeat Auto-tuning procedure

 CALIB INHIBIT (Calibration fault) Possible Reasons: Drive

incorrectly calibrated  Corrective Actions: Check the calibration
settings

 COMMS FAULT CODE Possible Reasons: Keypad

faulty Corrective Actions: Replace Keypad

 CONFIG INHIBIT (This means the configuration procedure

incomplete. CONFIGURE ENABLE is left in an enabled
state) Possible Reasons: The drive was requested to start whilst
in Configuration mode. Corrective Actions: Do not attempt to
start the drive in Configuration mode  OR  Possible Reasons:
Encoder or Micro-tach feedback option card incorrectly fitted to
control door Corrective Actions: Check board fully inserted in
control door OR  Possible Reasons: Fiber optic cable too long or
cable distorted (bend radius too small for example) resulting in
too weak a signal at Micro-tach receiver (under drive)  Corrective
Actions: Reduce the tightness of the bend. The fiber optic wire
should not be bent tighter than a 2" (5cm) radius  OR Possible
Reasons: Fiber optic cable too short resulting in too strong a
signal at Micro-tach receiver (over drive) Corrective Actions:
 Back the fiber optic cable out of the receive slightly and re-
tighten

 ENCODER FAILED (There is no speed feedback

signal) Possible Reasons: Optional Encoder board is not
fitted Corrective Actions: The SPEED FBK SELECT parameter is
set to ENCODER but board not fitted OR Possible Reasons:
Wire-ended encoder wires loose  Corrective Actions: Check
cable and connections OR Possible Reasons: Microtach encoder
wires loose or damaged Corrective Actions: Check fibre optic
cable for damage,  bend radius, operating length - refer to
Microtach handbook.

 EXTERNAL TRIP (This is a customer alarm; this trip operates if

input is open or high imepdance, time delay of 15
seconds)Possible Reasons: Device not wired to drive or device
open circuited Corrective Actions: Check Cl to C2 connections to
drive - connect Cl to C2 if customer device not fitted.

 FIELD FAIL This alarm occurs when Field current is less than

6% of rated current when in Current Control mode or the field
current is less than 50mA when in Voltage Control mode (with
default current burden of 15K)  Possible Reasons: Open circuit
motor field Corrective Actions: Check connection and measure
field resistance OR  Possible Reasons: Faulty operation of field
controller Corrective Actions: Where an ac supply feeds the
onboard field regulator, check connections FL1 & FL2 for line-to-
line voltage (rather than line-to-neutral) - LI into FLl, L2 into
FL2.The3-phase supply must be present for mains
synchronisation purposes OR  Possible Reasons: No field supply
required  Corrective Actions: For loads where no field supply is
required, e.g. a permanent magnet motor, set the FIELD
ENABLE parameter to disable to suspend this alarm.

 FIELD OVER I (This alarm appears because the motor field

current has exceeded 120% of the calibrated value) Possible
Reasons: Regulator failure Corrective Actions: Contact Parker
Support OR  Possible Reasons: Badly tuned control loop (alarm
only operates with field current control mode selected) Corrective
Actions: Retune control loop
 HEATSINK TRIP This simply means the drive heatsink
temperature is too high, It must be allowed to cool in order to re-
start the drive.

 Possible Reasons: The ambient air temperature is too

high Corrective Actions: Check cooling, ambient air temperature
must not exceed 40°C (104°F) for full rating OR Possible
Reasons: Poor ventilation or spacing between drives Corrective
Actions: Improve ventilation, if necessary reposition drives
ensuring correct spacing OR  Possible Reasons: Fan
failure Corrective Actions: Check fuse on power board, wrong
rotation (models above 70A bridge rating)  OR  Possible
Reasons: Blocked ventilation slots Corrective Actions: Clear
ventilation slots OR  Possible Reasons: Clogged air
filters  Corrective Actions: Clean or replace air
filters  OR  Possible Reasons: Excessive armature
current  Corrective Actions:  Check nominal armature current on
motor nameplate against the current calibration for the drive

 MISSING PULSE (This alarm is caused by a missing pulse from

the 6-pulse armature current waveform. It trips when the motor
loading exceeds 1.5 times the DISCONTINUOUS parameter
value. Ripple from the speed loop from either the setpoint or
feedback can cause unstable current.) Possible Reasons: Drive
not Autotuned (unstable current loop)  Corrective Actions:
Perform the AUTOTUNE procedure
OR Possible Reasons: SCR gate connection loose Corrective
Actions: Check SCR gate connections from the trigger board to
the SCR gate leads
OR Possible Reasons: SCR defective Corrective Actions: Check
SCRs with an ohmmeter.
OR Possible Reasons: SCR firing pcb defective Corrective
Actions: Replace the pcb
OR Possible Reasons: Motor has opened or shorted
coil Corrective Actions: Check the motor with an ohmmeter and
megger for insulation and continuity
OR Possible Reasons: Coupling between motor and feedback
device slipping Corrective Actions: Stop drive and isolate power -
check coupling tightness
OR Possible Reasons: Feedback device noisy or
defective Corrective Actions: Replace tachometer generator if
 noise is present while observing feedback with an oscilloscope
OR Possible Reasons: Bottom two LEDs on the 5701 Microtech
receiver board are out Corrective Actions: Weak feedback signal
intensity; check connections, fiber optic wire integrity, and
transmission distances
OR Possible Reasons: Speed loop gain too high Corrective
Actions: Retune drive speed loop

 OP STATION Possible Reasons: Keypad has been

disconnected from drive whilst drive is running in local
control. Corrective Actions: Do not remove under these
conditions

 OVER I TRIP (this alarm is caused by an armature overcurrent

trip. The armature current has exceeded 280% of calibration
value
 Possible Reasons: Drive not Autotuned (unstable current
loop) Corrective Actions:The drive AUTOTUNE procedure MUST
be followed for the motor the drive is to control. Repeat the
AUTOTUNE procedure OR Possible Reasons: Drive incorrectly
calibrated  Corrective Actions: Check the calibration
settings OR Possible Reasons: Manual tuning of the drive leaves
current loop unstable (THIS IS NOT
RECOMMENDED!) Corrective Actions: Current loop response
may be manually adjusted only AFTER AUTOTUNING is
complete. Check current loop response. OR Possible Reasons:
Coupling between motor and feedback device
slipping  Corrective Actions: Stop drive and isolate. Check
coupling tightness OR Possible Reasons: Motor armature
faulty Corrective Actions: Check motor resistance to ground.
Check for armature shorts OR Possible Reasons: Loss of main
supply during regeneration  Corrective Actions: Check main
supply branch circuit protection and SCR fuses (if
existing) OR Possible Reasons: Control Door or Power Supply
PCB faulty Corrective Actions: Replace defective board
 OVERSPEED (This alarms occurs when the speed feedback
signal has exceeded 125% of rated speed.) Possible Reasons:
Improperly set maximum speed parameters  Corrective Actions:
Use hand tachometer to ensure proper speed and adjust the
speed calibration parameter OR Possible Reasons: Wrong type
of feedback selected in SPEED FBK SELECT parameter in
MMI Corrective Actions: Change parameter to match feedback
type OR Possible Reasons: Calibration set incorrectly on Analog
Tachometer Calibration Option Board Corrective Actions: Verify
calibration setting OR Possible Reasons: Improper calibration of
drive speed feedback, encoder ppr selection for
example  Corrective Actions: Recalibrate the speed
feedback OR Possible Reasons: Improper tuning of speed loop
parameters - drive overshooting or unstable Corrective Actions:
Retune drive speed loop OR Possible Reasons: Coupling
between motor and feedback device slipping Corrective Actions:
Stop drive and isolate power, you need to check the tightness of
the coupling OR Possible Reasons: Feedback device noisy or
defective Corrective Actions: Replace tachometer generator (bad
tach-gen) OR Possible Reasons: Bottom two LEDs on the 5701
Microtach receiver board are out Corrective Actions: Weak
feedback signal intensity; check connections, fiber optic wire
integrity, and transmission distances OR Possible Reasons:
Field weakening parametere set incorrectly Corrective Actions:
Reconfigure the field weakening parameters OR Possible
Reasons: Drive operating as current regulator Corrective
Actions: Check external speed loop adjustments

 OVER VOLTS (VA) (This alarm is displayed when the motor

armature voltage has exceeded 120% of rated volts) Possible
Reasons: Drive miscalibrated for motor armature
voltage Corrective Actions: Check armature voltage calibration
matches motor name-plate information OR Possible Reasons:
Drive miscalibrated for field voltage ratio (voltage model) or field
current (current or field weakening model)  Corrective Actions:
Check field calibration of drive. Check field current not exceeding
motor nameplate data OR Possible Reasons: Armature open
circuit Corrective Actions: Check armature wiring. Check
armature fuse F7 (regenerative units only) OR Possible
Reasons: Motor maximum speed set incorrectly causing
armature voltage to exceed nameplate rating Corrective Actions:
 Change maximum speed parameter to match the nameplate
rating OR Possible Reasons: Field weakening parameters set
incorrectly if using an extended speed range motor Corrective
Actions: Change field weakening parameters for use with an
extended speed range motor

 PHASE LOCK (This alarm is displayed because the drive SCR

firing phase lock loop was unable to lock to supply a
waveform) Possible Reasons: One or more phase of supply low,
too high or missing Corrective Actions: Check all three phases of
the supply, other equipment on the same supply may be
unbalancing the phases. Check fuses F1,F2,F3,FS4, FS5 and
FS6 OR Possible Reasons: Supply waveform badly
distorted Corrective Actions: Install line chokes and/or isolation
transformers if not present with drive OR Possible Reasons:
Power supply pcb or control door defective Corrective Actions:
Replace the power supply board OR Possible Reasons: Supply
frequency outside 46-65Hz range Corrective Actions: Change
supply for one within the 45 to 65Hz range

 REMOTE TRIP Possible Reasons: Drive not set for remote

operation Corrective Actions: Check setting of AUX I/O::REM.
SEQUENCE parameter, also see AUX I/O-REM. SEQ. ENABLE
parameter (Remote Trip flag set to zero.)

 SPEED FEEDBACK (This means the difference between the

speed feedback and armature voltage feedback is greater than
the SPDFBK ALM LEVEL parameter value. If FLD WEAK
ENABLE parameter is enabled, speed feedback is less than 10%
when in the field weakening region) Possible Reasons: Analog
tachometer feedback polarity incorrect (terminals G3 and
G4)  Corrective Actions: Reverse tachometer leads, or swap
encoder connections OR Possible Reasons: Armature volts
miscalibrated Corrective Actions: Check armature voltage
calibration setting OR Possible Reasons: Tachometer generator
miscalibrated (tach-gen miscalibration) Corrective Actions:
Check Analog Tachometer Calibration Option Board setting are
for the proper feedback voltage at motor top speed OR Possible
Reasons: Armature voltage sensing leads miswired or
damaged  Corrective Actions: Check wiring of armature voltage
sensing wires AS+, AS- from DC contactor to power supply
 board OR Possible Reasons: Coupling between motor and
feedback device slipping Corrective Actions: Stop drive and
isolate power, check tightness of coupling OR Possible Reasons:
Feedback device noisy or defective Corrective Actions: Replace
tachometer generator if noise is present while observing
feedback with an oscilloscope OR Possible Reasons: Bottom
two LEDs on the 5701 Microtach receiver board are
out Corrective Actions: Weak feedback signal intensity; check
connections, fiber optic wire integrity, ond transmission
distances OR Possible Reasons: Motor has opened or shorted
coils Corrective Actions: Check the motor for insulation
continuity OR Possible Reasons: Analog tachometer feedback
wires or shield loose or shorted to ground  Corrective Actions:
Reconnect the wiring

 STALL TRIP With motor stationary (AT ZERO SPEED

parameter shows TRUE), current has exceeded the STALL
THRESHOLD parameter value for longer than the STALL TRIP
DELAY parameter value
(Alarm only operates when the STALL TRIP parameter is
enabled). Possible Reasons: Stall timer set too short for load
acceleration Corrective Actions: Increase stall trip delay and/or
install trip threshold if STALL TRIP is being used OR Possible
Reasons: Field current below motor nameplate rating (if the drive
is in field current control mode) Corrective Actions: Confirm
motor field current with DC clamp on meter or current meter.
Check drive field calibration OR Possible Reasons: Field
connection miswired  Corrective Actions: Check motor field
wiring is in accordance to motor prints OR Possible Reasons:
Motor unable to deliver sufficient torque Corrective Actions:
Check motor not undersized for load requirements OR Possible
Reasons: Mechanical binding of the motor Corrective Actions:
Check for mechanical problems which may cause motor to
stall OR  Possible Reasons: Field voltage is not set correctly (if
the drive is in field voltage control mode)  Corrective Actions:
Adjust the FLD.VOLTS RATIO parameter in the Calibration
section of the Parker SSD drive manual

 THERMISTOR (This alarm means the motor temperature is too

high, the motor thermistor/thermostat input is open or has high
impedance. The motor must be allowed to cool in order to re-
start the drive. Possible Reasons: Motor thermal protection
device not wired to drive or thermistor/thermostat open
circuited Corrective Actions: Check TH1 toTH2 connections to
drive -connect TH1 to TH2 if motor not fitted with a thermal
protection device (thermistor/thermostat) OR Possible Reasons:
Blower motor rotating in wrong direction (force ventilated
motors) Corrective Actions: Check direction of fan agrees with
arrow on motor blower motor assembly or motor
manual OR Possible Reasons: Blower filter clogged Corrective
Actions: Clean or replace filter OR Possible Reasons: Motor
operating at low speed/high current Corrective Actions: TEFC
motors do not generate sufficient flow of air to provide sustained
full load at low speed. Check gearing and/or reduce mechanical
load. Use a higher power motor or provide additional cooling
method independent of motor RPM OR Possible Reasons: Drive
miscalibrated Corrective Actions: Check motor armature and
current calibration matches motor nameplate
information OR Possible Reasons: Field miswired Corrective
Actions: Check motor field wiring matches motor wiring diagram
for field supply