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Hci Midterm Exam: (NMSC Student Portal)

The student portal has several usability issues that violate common heuristics. The search bar does not function properly and personal information cannot be fully edited. Important information like subjects, payment history, and forms are missing or difficult to find. There are also issues with error messages, notifications, and clarity of icons and text. Overall, the student portal lacks flexibility and visibility, does not clearly match real world expectations, and could benefit from improvements to prevent errors and give users more control.

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KAREN ONGCOL JUMALON
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122 views1 page

Hci Midterm Exam: (NMSC Student Portal)

The student portal has several usability issues that violate common heuristics. The search bar does not function properly and personal information cannot be fully edited. Important information like subjects, payment history, and forms are missing or difficult to find. There are also issues with error messages, notifications, and clarity of icons and text. Overall, the student portal lacks flexibility and visibility, does not clearly match real world expectations, and could benefit from improvements to prevent errors and give users more control.

Uploaded by

KAREN ONGCOL JUMALON
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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HCI MIDTERM EXAM

PART 1
(NMSC Student Portal)
JOHN PAUL T. JUMALON
HCI - IT4D Human Computer Interaction
Sat. 1:00-6:00 1st Sem SY 2021 - 2022

Description System Location Heuristics Violated Severity


The “Search” bar does not work. It always results to “page Home page in the NMSC student profile #7 Flexibility and efficiency 3
not found”. of use
“Personal information” cannot be edited. Only the contact “Personal information” in the home page of the #3 User control and 3
number is editable. In my personal information, my address student portal freedom
is incorrect and needs to be change but unfortunately it
cannot be change.
Subjects to be taken and prospectus are not found in the Not found in the page, but some subjects can be #7 Flexibility and efficiency 3
page. There should be a different button for the prospectus viewed in “My Grades” of use
to view the remaining subjects to be taken. However, the
subjects that are taken already can be viewed in “My
Grades”
Payment history is not found in the “My Account”. Users “My Account” #7 Flexibility and efficiency 3
may not know if they still have remaining balance. of use
Student-related forms are not found in the system. The Not found in the page #7 Flexibility and efficiency 3
system should have a different button for “Forms” so that of use
the users can download forms like request form.
“Login”, when we enter incorrect password or user, there is “Login” button in the home page #5 Error prevention 2
no suggestions or notification.
“Logout”. In logging out, there is no notification if you want “Logout” button #5 Error prevention 2
to leave or stay in the site.
Change picture icon is not clear and may not make sense to “Personal information” in the home page of the #1 Visibility of system status
some users. It doesn’t show any notification or status if the student portal #2 Match between system 1
photo is uploaded. and real world
Subjects and schedule in “My Schedule” are not clear “My Schedule” button #2 Match between system 1
enough. The fonts are too small. and real world

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