CFPB Consumer Reporting Companies List
CFPB Consumer Reporting Companies List
List of Consumer
Reporting Companies
Table of Contents
Table of Contents .............................................................................................................2
Introduction .......................................................................................................................3
Who can see your consumer reports? ......................................................................... 3
You can get rejected without warning .......................................................................4
How to request a report?............................................................................................4
You can get your report from most of the companies in this list for free........................ 5
Know when to check a report .................................................................................... 6
You have the right to dispute the information in your reports ...................................... 6
We’re here if you have complaints about your consumer reports.................................. 7
Employment screening..................................................................................................10
Medical .............................................................................................................................27
Utilities .............................................................................................................................33
Retail.................................................................................................................................34
Gaming .............................................................................................................................35
Lenders (including those that offer credit cards, home, payday, personal, title, auto
including auto leasing, student loans, and security deposit financing and lease guarantees
on home rentals)
Banks, credit unions, payment processors and retail stores that accept personal checks
(check screening)
1 T his list is current as of January 2020. It includes entities t hat have identified themselves as consumer reporting
com panies or have indicated they provide consumers a ccess to t heir personal consumer reports when requested. T he
list incorporates information from the com panies’ own self-descriptions that has not been independently verified by
t h e Bureau. This list does not cover ev ery com pany in t he industry. It is n ot intended to be all-inclusive. Nor does it
r eflect determinations a s t o whether any particular entity is subject t o the Fair Credit Reporting Act. Furthermore,
pr esence on, or absence from , this list does not indicate whether the consumer r eporting com pany is subject t o the
Bu r eau’s supervisory or enforcement authority. To prov ide your suggested corrections or additions t o the list, contact
t h e Bureau at CFPB_CCPD2@cfpb.gov and include “ Consumer Reporting Com pany List” in t he subject line.
Communications and utility companies (e.g., mobile phone, pay TV, electric, gas, water)
Retail stores for product return fraud and abuse screening as well as retail stores that offer
financing such as appliance and rent-to-own businesses, among others
Gaming casinos that extend credit to consumers and/or accept personal checks
The good news is you have a meaningful role to play to help ensure your data is accurate and
complete. The first step is to request your consumer reports from the consumer reporting
companies you think might be important to you. The second step is to review your reports closely.
The third step is to dispute suspected inaccuracies as needed. This Introduction describes these
steps in detail, and also provides helpful information about how you can take greater control over
your consumer reporting data.
Not every consumer reporting company will have information on every consumer. A reporting
company that specializes in insurance claim data, for example, will likely not have information
about you if you have never filed an insurance claim. Also, some consumers with limited and/or
out-of-date credit histories (sometimes known as “credit invisibles”) may not have enough
information for credit reporting companies to have reports about them. You may be one of those
consumers, although if you are making purchases using credit, or if you have credit that is
delinquent and is being reported on your credit reports by a debt collector, it’s unlikely.
You can get your report from most of the companies in this list for
free
Most consumer reporting companies – especially the bigger nationwide companies – will provide
your information to you for free. We tell you which do. A few companies in the list will also
provide you with a free risk score if you request it. We tell you which of those do as well.
Finally, your financial service providers might also provide you with free access to risk scores.
Frequently these are the same scores they use to manage their credit relationships with you.
Upon review of this list and the helpful web links in it, you might decide that exercising your free
legal rights and taking advantage of free services are sufficient for your needs. Think carefully
about paid credit monitoring. There are so many different kinds of scores available in today’s
marketplace, the credit scores and reports you buy or obtain from a third party website might
not be the ones lenders use to make decisions about you.
To order your report from a company listed below, click on the company link we provide. Some
companies have separate forms for requests by postal mail. We provide links to those forms for
you.
Data breaches are an unfortunate reality. If you have been, or fear you may become, a victim of
identity theft, fact-check your reports and consider blocking third-party access to your consumer
reporting data through a security “freeze.” Below we tell you which company websites offer
additional information for you about your options to block third-party access to your consumer
reporting data for certain purposes.
Finally, be aware of your options to take greater control of your consumer reporting data,
including also, if you want, to opt-out from credit and insurance direct marketing you might not
want to receive. There are also steps you can take to help keep your personal information secure.
These steps may include enrolling in identity theft protection services. However, it’s important to
understand the limits of identity theft protection services, and to consider the free alternatives
described herein, and by clicking-on the hyperlinks we provide. As the FTC says, “no service can
protect you from having your personal information stolen.”
2 See Con sumer Fin. Prot. Bu reau, Consumer Voices on Credit Reports and Scores, at 7 (Feb. 2015), available at
h t tps://www.consumerfinance.gov /data-research/research-reports/consumer-v oices-on-credit-reports-and-scores.
6 LIST OF CONSUMER REPORTING COMPANIES
Of course, if your information is current and accurate, even if negative, you will not be able to
remove it. Some may claim that they can remove negative information, or even “sweep clean”
your entire credit history, but if the information in your report is accurate and current –
beware! – it’s probably a credit repair scam.
You can learn more about disputing a reporting error on our website, and what to do if you see the
same error in more than one report. You can also submit a complaint to us. We will forward your
complaint to the company and work to get you a response.
Address
Central Source, LLC
P.O. Box 105283
Atlanta, GA 30348-5283
Information about your payment history as submitted by credit card companies, home and
auto lenders (and leasing companies), and other creditors.
How much credit you have and use.
Information from debt collectors including unpaid medical debt that is greater than 180
days delinquent from date of service, and past-due debt from cable and phone bills.
Some public information like bankruptcies.
Inquiries from creditors who have requested your credit reports when you apply for
credit.
Free report:
Each of these companies will provide one free credit report every 12 months if you request it. As a
result of a 2019 settlement, all U.S. consumers may also request up to six free copies of their Equifax
credit report during any twelve-month period. These free copies will be provided to you in addition to
any free reports to which you are entitled under federal law.
If you run into difficulty getting your free Equifax, TransUnion, or Experian annual credit report(s)
from AnnualCreditReport.com or its toll-free phone number provided above, try contacting the
respective institution(s) directly for help:
Equifax, TransUnion, and Experian will provide free credit monitoring services to active duty
servicemembers and to National Guard members, by visiting the active military web pages of each
company:
Equifax Active Military
Website
ADP Screening & Selection Services, Inc. adpselect.com
Provides background screening services.
Phone
800-367-5933
The company is a subsidiary of ADP, LLC.
Address
ADP Screening & Selection Services, Inc.
Free report: 301 Remington Street
Fort Collins, CO 80524
The company will provide a free report completed in
the past two years if you request it and if the company
has a file on you.
Website
Checkr checkr.com
Provides background screening services.
Phone
844-824-3257
The company allows consumers to review their
reports via its Applicant Portal. Address
One Montgomery Street, Suite 2000
San Francisco, CA 94104
Free report:
The company will provide a free report if you
request it via its Better Future website.
Website
EmpInfo empinfo.com
Verifies and provides employment and income Request report information
information to employers, lenders, rental housing
Phone
managers and social benefits processors. 800-274-9694
Address
Free report: EmpInfo
The company will provide one free report every 12 5900 Silver Creek Valley Road
months if you request it. Generally, you will not have San Jose, CA 95138
an EmpInfo consumer report unless a
company has engaged EmpInfo to create one.
Website
General Information Services, Inc. (GIS) GenInfo.com
Provides background screening services.
Phone
866-265-4917 (Option 1)
General Information Services has merged with
HireRight. Address
General Information Services
Free report: Consumer Relations Department
917 Chapin Road
The company will provide a free report if you request
P.O. Box 353
it and the company has a file on you. Chapin, SC 29036
HireRight Website
HireRight.com
Provides background screening services.
Phone
Free report: 800-381-0645
The company will provide a free report if you request it
and if the company has a file on you. Address
HireRight
Attn: Consumers Department
14002 E. 21st Street
Suite 1200
Tulsa, OK 74134
IntelliCorp Website
Intellicorp.net
Provides background screening services. Request report form
IntelliCorp is a subsidiary of Verisk Analytics.
Phone
866-202-1436 or 888-946-8355
Free report:
Address
The company will provide one free report every 12 IntelliCorp Records, Inc.
months if you request it.
Attn: Compliance Department
3000 Auburn Drive, Suite 410
Beachwood, OH 44122
Pre-employ.com Website
Provides background screening services. pre-employ.com
Phone
Free report: 800-300-1821
The company will provide a free report if you
Address
request it and if one has been prepared by Pre-
Pre-employ.com, Inc.
employ.com at the request of one of its clients. Attn: Compliance Department
P.O. Box 491570
Redding, CA 96049
Sterling Website
sterlingcheck.com
Provides background screening services.
Phone
Free report: 888-889-5248
Free report:
The company will provide one free report every 12
months if you request it.
Free report:
The company will provide one free report every 12
months if you request it.
Free report:
The company will provide a free report if you
request it and if you have submitted a rental
application that was processed by Screening
Reports, Inc.
Free report:
The company will provide one free report every
12 months if you request it.
Free report:
The company will provide one free report every 12
months if you request it.
Address
A-PLUS Property is a subsidiary of Verisk
Analytics, Inc. Verisk Insurance Solutions
Consumer Inquiry Center
P.O. Box 5404
Free report:
Mt. Laurel, NJ 08054
The company will provide one free report every 12
months if you request it.
Free report:
The company will provide one free report every 12
months if you request it.
Free report:
The company will provide you with a free report if
there is adverse action as a result of information in
the report.
Free report:
The company will provide a free report if there is
adverse action as a result of information in the
report.
Free report:
The company will provide one free report every 12
months if you request it.
DataX Website
DataX.com
Collects and provides payment history regarding Request security freeze
subprime consumers.
Phone
Equifax owns DataX.
800-295-4790 (Option 1)
Innovis Website
Innovis.com
Provides ID verification data to assist with fraud Request security freeze
detection and prevention.
Phone
800-540-2505
Free report:
The company will provide one free report every 12 Address
months if you request it. Innovis Consumer Assistance
P.O. Box 1689
Pittsburgh, PA 15230-1689
Freeze your report:
The company will freeze your consumer report if
you request it.
SageStream Website
SageStream
(subsidiary of ID Analytics, LLC)
Request report
This reporting company collects information from, Request score
and provides supplementary consumer reports to, Request security freeze
auto lenders, credit card issuers, retailers, utilities
Phone
and mobile phone service providers among other 888-395-0277
service providers. SageStream is a subsidiary of ID
Address
Analytics.
SageStream, LLC
ID Analytics is being acquired by LexisNexis Risk Consumer Office
P.O. Box 503793
Solutions.
San Diego, CA 92150