Human Resource Management
Human Resource Management
Submitted By
ROHAN RAMESH BORASE
Roll No.66
Certificate
This is to certify that Mr. ROHAN RAMESH BORASE studying in the Third year of
Bachelors of Management Studies (BMS) program at K.M Agrawal College of
Arts, Commerce and Science, Kalyan has completed the “HUMAN RESOURCE
MANAGEMENT ” as a part of the
curriculum requirement for Bachelor of Management Studies (BMS) under the
guidance of Prof. DEVANJALI DUTTA
To list who all have helped me is difficult they are so numerus and the depth is so
enormous. would like to acknowledge the following as being idealistic channels and
fresh dimensions
in the completion of this project.
I take this opportunity to thank the University of Mumbai for giving me chance to
do this project.
would like to thank my Principal, DR. ANITA MANNA for rewording the necessary
facilities required for completion of this project.
I take this opportunity to thank our Coordinator, PROF. SUJEET SINGH for his moral
support and guidance.
I would also like to express my sincere gratitude towards my project guide Prof.
DEVANJALI DUTTA whose guidance and care made the project successful.
I would like to thank my Library, for having provided various books and magazines
related to my project.
Lastly. I would like to thank each and every person who directly or indirectly help me
in the completion of the project especially my Parents and Peers who supported me
throughout my project.
INDEX
1. INTRODUCTION
- HISTORY
- WHAT IS HUMAN RESOURCE MANAGEMENT?
- HOW DOES HRM WORKS?
- REQUIREMENTS FOR ENTERING HRM
- FUNCTIONS OF HRM
- TECHNIQUES OF HRM
- PROCESS HRM
- SCOPE OF HRM
- OBJECTIVE OF HRM
- LIMITATIONS OF HRM
- DIFFRENTIATION BETWEEN IHRM & HRM
- NATURE OF HRM
- ROLE OF HRM
- HRM IN THE NEW MILLENNIUM
2. LITERATURE REVIEW
3. HRM ANALYTICS
-HR ANALYTICS
- CAREER IN HRM
- COURSES IN HRM
- PROJECT SUMMARY
INTRODUCTION:
Human resource management (HRM or HR) is the strategic approach to the
effective management of people in a company or organization such that they
help their business gain a competitive advantage. It is designed to
maximize employee performance in service of an employer's strategic
objectives. Human resource management is primarily concerned with the
management of people within organizations, focusing
on policies and systems.[2] HR departments are responsible for
overseeing employee-benefits design, employee recruitment, training and
development, performance appraisal, and reward management, such as
managing pay and Employee benefits benefit systems.[3] HR also concerns itself
with organizational change and industrial relations, or the balancing of
organizational practices with requirements arising from collective
bargaining and governmental laws.
The overall purpose of human resources (HR) is to ensure that the organization
is able to achieve success through people.[5] HR professionals manage
the human capital of an organization and focus on implementing policies and
processes. They can specialize in finding, recruiting, training, and developing
employees, as well as maintaining employee relations or benefits. Training and
development professionals ensure that employees are trained and have
continuous development. This is done through training programs, performance
evaluations, and reward programs. Employee relations deals with the concerns
of employees when policies are broken, such as cases involving harassment or
discrimination. Managing employee benefits includes developing compensation
structures, parental leave programs, discounts, and other benefits for
employees. On the other side of the field are HR generalists or business
partners. These HR professionals could work in all areas or be labour
relations representatives working with unionized employees.
HR is a product of the human relations movement of the early 20th Century,
when researchers began documenting ways of creating business value through
the strategic management of the workforce.[6] It was initially dominated by
transactional work, such as payroll and benefits administration, but due
to globalization, company consolidation, technological advances, and further
research, HR as of 2015 focuses on strategic initiatives like mergers and
acquisitions, talent management, succession planning, industrial and labor
relations, and diversity and inclusion. In the current global work environment,
most companies focus on lowering employee turnover and on retaining the
talent and knowledge held by their workforce. New hiring not only entails a high
cost but also increases the risk of a new employee not being able to adequately
replace the position of the previous employee. HR departments strive to offer
benefits that will appeal to workers, thus reducing the risk of losing employee
commitment and psychological ownership.
HISTORY
Antecedent theoretical development
The human resources field began to take shape in 18th century Europe. It built
on a simple idea by Robert Owen (1771-1858) and Charles Babbage (1791-1871)
during the industrial revolution. These men concluded that people were crucial
to the success of an organization. They expressed the thought that the well-
being of employees led to perfect work; without healthy workers, the
organization would not survive.
HR emerged as a specific field in the early 20th century, influenced by Frederick
Winslow Taylor (1856–1915). Taylor explored what he termed "scientific
management" (sometimes referred to as "Taylorism"), striving to improve
economic efficiency in manufacturing jobs. He eventually focused on one of the
principal inputs into the manufacturing process—labor—sparking inquiry into
workforce productivity
Meanwhile, in England, C S Myers, inspired by unexpected problems among
soldiers which had alarmed generals and politicians in the First World War of
1914–1918, co-founded the National Institute of Industrial Psychology (NIIP) in
1921. In doing so, he set seeds for the human relations movement. This
movement, on both sides of the Atlantic, built on the research of Elton
Mayo (1880-1949) and others to document through the Hawthorne
studies (1924–1932) and other studies how stimuli, unrelated to financial
compensation and working conditions, could yield more productive
workers.Work by Abraham Maslow (1908–1970), Kurt Lewin (1890–1947), Max
Weber (1864–1920), Frederick Herzberg (1923–2000), and David
McClelland (1917–1998), forming the basis for studies in industrial and
organizational psychology, organizational behavior and organizational theory,
was interpreted in such a way as to further claim of legitimacy for an applied
discipline.
HUMAN RESOURCE MANAGEMENT is the strategic approach to the effective
management of people in a company or organization such that they help their
business gain a competitive advantage. It is designed to maximize
employee performance in service of an employer’s strategic objectives.
HRM functions are also performed by line managers who are directly
responsible for the engagement, contribution, and productivity of their
reporting staff members. In a fully integrated talent management
system, the managers play a significant role in and take ownership of
responsibility for the recruitment process. They are also responsible for
the ongoing development of and retention of superior employees.
Employees who work in HRM must also help keep their employer and
company safe from lawsuits and the resulting workplace chaos. They
must perform a balancing act to serve all of an organization's
stakeholders: customers, executives, owners, managers, employees,
and stockholders.
PROCESS OF HRM:
Scope of Human Resource Management
Human resources are undoubtedly the key resources in an organization, the
easiest and the most difficult to manage! The objectives of the HRM span right
from the manpower needs assessment to management and retention of the same.
To this effect Human resource management is responsible for effective designing
and implementation of various policies, procedures and programs. It is all about
developing and managing knowledge, skills, creativity, aptitude and talent and
using them optimally.
Human Resource Management is not just limited to manage and optimally
exploit human intellect. It also focuses on managing physical and emotional
capital of employees. Considering the intricacies involved, the scope of HRM is
widening with every passing day. It covers but is not limited to HR planning,
hiring (recruitment and selection), training and development, payroll
management, rewards and recognitions, Industrial relations, grievance handling,
legal procedures etc. In other words, we can say that it’s about developing and
managing harmonious relationships at workplace and striking a balance between
organizational goals and individual goals.
The scope of HRM is extensive and far-reaching. Therefore, it is very difficult to
define it concisely. However, we may classify the same under following heads:
HRM function starts here. One major HRM objective is to fulfil organisational
goals. Utilizing human resource to achieve business requirements and goals is
very important for an effective HRM.
Work culture
Small steps like short and sound onboarding process can help build good image of
workplace.
Team integration
One of the prime roles and objectives of HRM is to make sure team co-ordinate
efficiently. Easy communication is the need for teams at an enterprise. An HR
here must ensure a tool to assist in making the integration easier and smooth.
Proper connect between individuals is a must to ensure productivity. To make the
HR management a success, you need to search better integration portals to make
data availability easier for people. Functional objectives like team integration is
to produce streamlined operations and tasks.
With right tool like self-service portal can bring employees closer to HR folks.
Workforce being effective and performing are two important and basic elements
to work upon for achieving your basic objectives at an organisation. With proper
training and providing future opportunities, employees feel safe and organised.
Employee motivation
Give powers to them. Take their views on things. Involve them into weekly
meets or decisions. Even if it is a fresher, let them join. Keep the morale always
high. Employee recognition like yearly appraisal based on their performance can
too help.
Talking about employee motivation, nothing can work better than empowering
them. Empowering them with tools like ESS (employee self service) portal can
help save HR efforts too.
With the portal, employees can themselves apply for approvals and track them
through their mobile phone. Be it leave request, generating payslip, checking PF
account, remaining leaves, upcoming holidays, manager details, or anything, HR
intervention is least required. Now, you no more need to knock on HR’s desk for
small queries.
What else could empowering workforce take? How would you ensure right
workforce engagement? Effective HRM measures can definitely help. Look for
easy employee management tips.
Retention
Other than employee hiring, onboarding, and training cycle, keeping the
employees retained for long is the biggest challenge AKA objective of the HR
people. It often occurs that employees leave the organisation within 2 months of
onboarding. It can be due to ineffective training management or rough hiring
process.
Even a small error or miscalculation can owe you huge penalties and even may
lose respect. When committing to tasks like employment and payroll, you need to
be careful about laws and regulations. Objective here is to keep any unwanted
claims at bay for smooth functioning.
Automated software like HRMS system can help you keep errors at side and
leave no window for owing any penalty from IRS. It is the responsibility of HR
to follow IRS guidelines and standards for effective employment at company.
Stay assured with all the legalities.
Societal objectives
Functional objectives
Organizational objectives
Personal objectives
Right HR management strategies and HRMS software can together make the
crucial workforce management easier and accurate. An HR software with
integrated modules like recruitment management solution, timesheet
management, attendance management, etc. makes HR management a piece of
cake for people.
Curating and working upon a set of HR objectives can help you get the
cutting edge of survival in the industry. With the changing conditions
and requirements of people, staying up-to-date with trends and HR
strategies can be a better decision.
THERE IS 5 MAJOR LIMITATIONS OF HUMAN
RESOURCE MANAGEMENT:
1. Recent origin:
HRM is recent origin. So it lacks universally approved academic
base. Different people try to define the term differently. Some
thinkers consider it as a new name to personnel management.
Some enterprises have named their traditional personnel
management department as human resource management
department.
Such superficial actions may not bear much fruit. What is actually
required is a fundamental change in attitudes, approaches and the
very management philosophy. Without such a change, particularly at
the top management level, renaming of personnel department or
redisgnating the personnel officer may not serve the purpose. With
the passage of time an acceptable approach will be developed.
3. Improper Actualisation:
HRM should be implemented by assessing the training and
development requirements of employees. The aspirations and
needs of people should be taken into account while making
human resource policies. HRM is actuated half-heartedly. The
organising of some training programmes is considered as the
implementation of
HRM. With this, management’s productivity and profitability
approach remains undisturbed in many organisations.
5. Inadequate Information:
Some enterprises do not have requisite information about their
employees. In the absence of adequate information and data base,
this system cannot be properly implemented. So there is a need to
collect, store and retrieval of information before implementing
human resource management.
Even a well planned and executed HRD programme is not HRM. HRD
is only a part of HRM which is an integrated approach to
management. Undoubtedly, human resource management suffers
from such limitations. But the impact it has made on the managerial
effectiveness has been spectacular wherever it was introduced.
Actually speaking a real need exists in every Indian organisation for an
HRM approach.
Nature of HRM
HRM is a management function that helps manager’s to recruit, select, train and
develop members for an
organization. HRM is concerned with people’s dimension in organizations.
The following constitute the core of HRM
1. HRM Involves the Application of Management Functions and Principles.
The functions
and principles are applied to acquiring, developing, maintaining and providing
remuneration to
employees in organization.
2. Decision Relating to Employees must be Integrated. Decisions on different
aspects of
employees must be consistent with other human resource (HR) decisions.
3. Decisions Made Influence the Effectiveness of an Organization. Effectiveness
of an
organization will result in betterment of services to customers in the form of
high quality products
supplied at reasonable costs.
4. HRM Functions are not Confined to Business Establishments Only but
applicable to non-
business organizations such as education, health care, recreation and like.
HRM refers to a set of programmes, functions and activities designed and
carried out in order to maximize
both employee as well as organizational effectiveness
Role of HRM
The role of HRM is to plan, develop and administer policies and programs
designed to make optimum use
of an organizations human resources. It is that part of management which is
concerned with the people at
work and with their relationship within enterprises. Its objectives are: (a)
effective utilization of human
resources, (b) desirable working relationships among all members of the
organizations, and (c) maximum
individual development. Human resources function as primarily administrative
and professional. HR staff
focused on administering benefits and other payroll and operational functions
and didn’t think of themselves
as playing a part in the firm’s overall strategy.
HR professionals have an all encompassing role. They are required to have a
thorough knowledge of the
organization and its intricacies and complexities. The ultimate goal of every HR
person should be to
develop a linkage between the employee and organization because employee’s
commitment to the
organization is crucial.
Key HR areas will change based on the insights gained from HR analytics.
Functions like recruitment, performance management, and learning &
development will change.
Imagine that you can calculate the business impact of your learning and
development budget! Or imagine that you can predict which new hires will
become your highest performers in two years. Or that you can predict which
new hires will leave your company in the first year. Having this information will
change your hiring & selection procedures and decisions.
If you want to read more about how data can change hiring practices, check out
Laszlo Bock’s book ‘Work Rules’. Laszlo Bock was the senior VP of People
Operations at Google. In his book, he describes how hiring practices changed at
Google after they started to analyze their recruitment data.
Career in Human Resource Management
For the smooth functioning and operations of an organization, it is vital to
establish HR department. From salary to employee rules and regulations to the
compensations and leaves policy, all the aspects that create an atmosphere of
discipline in the organization are taken care of by the HR department. Whether
it is small scale industry or a multinational, human resource acts as a backbone
to keep the organization upright 24*7. The course will enable you to become an
integral part of the organization that works towards the welfare of employee to
enhance the profitability of the organization.
Since mid 1980’s Human Resource Management (HRM) has gained
acceptance in both academic and commercial circle. HRM is a
multidisciplinary organizational function that draws theories and
ideas from various fields such as management, psychology, sociology
and economics. There is no best way to manage people and no
manager has formulated how people can be managed effectively,
because people are complex beings with complex needs. Effective
HRM depends very much on the causes and conditions that an
organizational setting would provide. Any Organization has three
basic components, People, Purpose, and Structure.
Courses in HRM:
HR courses can be pursued from a very early stage in career. You can apply for
the HR course by getting registered for a diploma course and can further your
education until doctoral degree. This booming field has opened gates for plenty
opportunities in the corporate sector and other industries as well. Let us take a
look at various courses that you can pursue in the domain of Human Resource
Management
Diploma courses
A diploma course can be pursued immediately after completion of 10+2 grade.
The typical duration of diploma course is 1 year to 1.5 years.
Undergraduate courses
Undergraduate course in HRM is titled as B.B.A in HR or B.A. in HRM. Generally
the duration of an undergraduate course remains 3 years.
Postgraduate courses
After completion of postgraduate course, you will be awarded the degree of
M.A./M.B.A./P.G.D.M in Human Resource Management. Generally a
postgraduate course is conducted for the duration of 2 years.
Doctoral courses
A doctoral degree enables you to earn the title of Dr. in front of your name. The
doctoral program is known as Ph.D. i.e. Doctorate of Philosophy in Human
Resource Management. The duration of doctoral course is 3-4 years or
depending upon the thesis submission guidelines.
Research & Methodology of the Project:
I have followed internet websites, some PDF project from google to
deep study of Human resource management.
I have get information from following websites:
https://Diva.portal.org.
https://reasearchgate.com
https://eduprojecttopics>com
https://softwareresearch.net.com
https://media.empj.org
https://www.opentextbooks.org
https://brauss.in
https://studymaterial/unipune.ac.in
www.ibef.org
SUGGESTIONS
The HR managers must be familiar with the new
trends and techniques so as to their job in a better
way.
In case the company or the HR manager recruits
people on the basis of caste or any religion than this
policy must be abolished. Steps must hence be
taken for abolishing them.
The HR manager must have a better understanding in
the sense that the workers must feel free to tell or
ask him in case of any problem.
Attrition is the gradual reduction in workforce bt
employees and not being replaced. This challenge
may be reduced by giving proper training to the
workers.
Increased workload is a great challenge and it must
be reduced to a great extent. Hence work pressure
must be minimized.
Increased work load has lead to recruitment of new
employees. Hence recruitment costs must be
provided so as to increase productivity.
The HR manager must take steps so as to avoid
employees leaving their jobs. Job satisfaction plays
an important role here.
The HR manager must avoid or reduce using business
jargons with workers.
Sabotage is the treat against damages. It can be
reduced bybtaking an insurance policy,Insurance
policy helps to compensate the losses or otherwise
minimize them.
New technologies are coming into effect day by day.
Hence they must be adopted as and when required.
Conclusion
It is important for both human resource managers and project
managers to adopt specific HRM practices and processes when working
in project-oriented organizations due to the effect these procedures
have on employee perception of the work environment and the
employment relationship. Hence an organization should focus on
improving or strengthening the Project management methodology
which is an invaluable tool that facilitates collaboration and ensures
quality outcomes.
HUMAN RESOURCE MANAGEMENT is key technique pf managing the
behaviours of organization employees, their training and development
to enhance their skills and make them able to compete in new market
trends and dynamic business environment,
With the use of HR professional skills an organization can boost its
business and can make itself able to sustain in current markets and
also to enter in new markets to be able to increase its business and
comoete with global innovative markets. Also Human Resource
management helpsthe organization to build a better competitive
structure which enables it to make and implemement its strategies to
have best possible benefits.
HUMAN RESOURCE MANAGEMENTenables organization to measure its
assets costs and performances of each individual and as well
performance of teams. HRM uses its techniques tontrain and develop
employee performances to make them able to attain organization
goals and objective abd to improve their performance to achieve
future trend and sustain in dynamic business environment.
HUMAN RESOURCE MANAGEMENT scorecard measures the
performance of HR professionals and their techniques that how much
they contribute in strategy development of the organization and how
much they contribute in strategy development of the organization and
how they can improve their strategies.
The management of men is a challenging task because of
the dynamic nature of the people.
To overcome the challenges, the HR managers must be
familiar with new trends and techniques.
Managers must have ready to adopt any challenges
because any time anything can be done.