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Mintzberg Managerial Roles

Mintzberg identified 10 managerial roles divided into 3 categories: interpersonal, informational, and decisional. The interpersonal roles are figurehead, leader, and liaison which involve a manager's authority and relationship building. The informational roles are monitor, disseminator, and spokesperson concerning communicating important information. The decisional roles focus on decision making and include entrepreneur, disturbance handler, resource allocator, and negotiator. Mintzberg studied different organizations to develop these roles which provide a framework for managers to assess their skills and improve their performance.

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186 views4 pages

Mintzberg Managerial Roles

Mintzberg identified 10 managerial roles divided into 3 categories: interpersonal, informational, and decisional. The interpersonal roles are figurehead, leader, and liaison which involve a manager's authority and relationship building. The informational roles are monitor, disseminator, and spokesperson concerning communicating important information. The decisional roles focus on decision making and include entrepreneur, disturbance handler, resource allocator, and negotiator. Mintzberg studied different organizations to develop these roles which provide a framework for managers to assess their skills and improve their performance.

Uploaded by

sidra swati
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Mintzberg managerial roles comprise a variety of responsibilities that are attributed to a manager

across divisions. Some of these responsibilities are communication, time management, conflict


resolution, and decision-making. Mintzberg studied different types of organizations (a consulting
firm, a school, a tech firm, a consumer goods manufacturer, and a hospital) and identified 10
roles of a manager. He divided them into three categories:
 Interpersonal roles relating to a manager’s authority in an organization

 Informational roles involving communicating important information and data

 Decisional roles concerning decision-making, negotiations, and implementation

INTERPERSONAL ROLES:

1. FIGUREHEAD
As the Figurehead, a manager is responsible for official and social duties that reflect their
status and authority in the organization. It’s about building a strong relationship with peers
and subordinates. You can become a good role model by being empathetic and
compassionate.

2. LEADER
The Leader inspires, encourages, and builds morale. Managers build lasting relationships with
team members by monitoring their performance and coaching them when needed. Emotional
intelligence can help you develop a trust-based relationship with your team.
3. LIAISON
A manager has to exchange information with various departments and teams as well as with
external stakeholders. Liaising with other organizations, competitors, and government
representatives is equally important for professional development.

INFORMATIONAL ROLES:

1. MONITOR
The Monitor is responsible for gathering intel for sustained competitive advantage. To do
that, a manager has to assess the market for changes and collect relevant data that could
impact the organization. These are stages in the process of strategic management that helps an
organization to survive the competition.

2. DISSEMINATOR
The Disseminator communicates useful and relevant information to team members and
subordinates. It’s important to invite feedback, ideas, and views from each employee to keep
an open channel of communication.
3. SPOKESPERSON
Convey important information about the organization to external stakeholders. This could be
for PR purposes, addressing government policies, or dealing with suppliers. You must have a
clear idea of your company’s brand image to become a successful spokesperson.

DECISIONAL ROLES:

1. ENTREPRENEUR
Be prepared to take initiative as part of your managerial duties. Initiate projects and address
concerns with effective problem-solving skills. Icebreakers and team-building activities will
help you connect with your team.
2. DISTURBANCE HANDLER
The Disturbance Handler ensures that everything runs smoothly. Key responsibilities include
resolving conflicts with mentoring sessions, identifying areas for improvement, and
addressing gaps in teamwork.
3. RESOURCE ALLOCATOR
The Resource Allocator is concerned with fund allocation, cutting costs, and distributing
resources across the organization. You have to apportion available resources such as funding,
human resources, and materials where needed.

4. NEGOTIATOR
A successful negotiation leads to a win-win outcome. A manager has to participate in
negotiations with team members and other stakeholders to reach a favorable outcome for both
parties. This role distinguishes you from other managers because you have to consider your
team’s best interests.

Henry Mintzberg’s managerial roles are useful to assess your strengths and weaknesses as a
manager. You can improve your managerial duties with practice and experience

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