Prosites Portal Info
Prosites Portal Info
Coding #1:
This document contains your account and terminal download information.
If you have arranged with your Chase Paymentech Sales Representative to receive tele-training on your terminal, our
Training Department will contact you soon to schedule the best time to complete the download and training. In the event
training is not being provided by your salesperson or corporate office, please contact our terminal training group at (800)
473-5331 to schedule an appointment.
Entitlements
Visa/MasterCard 5146110
Discover
Amex
JCB
Debit No
Download Information
Terminal Help Desk (800) 889-1105
ZP – Download Tel (866) 658-9186
ZT - Serial Z29695887G
ZA *MA
ZR 6
ZRESP 16
Application XEPA441
Below are numbers for Chase Paymentech Customer Service and Voice Authorizations. Store this information in a
convenient place. It will also be necessary to provide your merchant ID number when calling for assistance.
VOICE AUTHORIZATIONS
Visa/MasterCard 1-888-390-3502
Discover 1-888-390-3502
Discover 1-800-347-1111
Amex 1-800-528-2121
JCB 1-800-522-8788
https://focus.paymentech.us/asr/5/VAR.form.notes.print.asp?VARForm=1&reqid=932034 11/27/2018