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Course Structure - Housekeeping NC Ii Basic Competencies: 37 Hours

The document outlines the course structure for a Housekeeping NC II certification program. The program consists of 8 units of competency covering topics such as workplace communication, teamwork, problem-solving, career development, innovation, and occupational safety. Each unit includes modules with learning outcomes and nominal durations. The units focus on developing practical skills for housekeeping roles such as communicating effectively, working in a team, identifying problems, and presenting information.

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Ma Zaira Obillo
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100% found this document useful (4 votes)
820 views4 pages

Course Structure - Housekeeping NC Ii Basic Competencies: 37 Hours

The document outlines the course structure for a Housekeeping NC II certification program. The program consists of 8 units of competency covering topics such as workplace communication, teamwork, problem-solving, career development, innovation, and occupational safety. Each unit includes modules with learning outcomes and nominal durations. The units focus on developing practical skills for housekeeping roles such as communicating effectively, working in a team, identifying problems, and presenting information.

Uploaded by

Ma Zaira Obillo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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COURSE STRUCTURE – HOUSEKEEPING NC II

Basic Competencies
37 Hours

Unit of Competency Module Title Learning Outcomes Nominal


Duration
1 Participate in 1.1 Participating in 1.1.1 Obtain and convey workplace 6 hours
workplace workplace information
communication communication. 1.1.2 Perform duties following workplace
instructions
1.1.3 Complete relevant work-related
documents
2 Work in team 2.1 Working in team 2.1.1 Describe and identify team role and 3 hours
environment. environment. responsibility in a team
2.1.2 Identify one’s role and responsibility
within a team
2.1.3 Work as a team member
3 Solve/address 3.1 Solving/ 3.1.1 Identify routine problems 3 hours
general addressing general 3.1.2 Look for solutions to routine
workplace workplace problems
problems problems 3.1.3 Recommend solutions to problems
4 Develop career 4.1 Developing career 4.1.1 Manage one’s emotion 3 hours
and life decisions and life decisions 4.1.2 Develop reflective practice
4.1.3 Boost self-confidence and develop
self-regulation
5 Contribute to 5.1 Contributing to 5.1.1 Identify opportunities to do things 3 hours
workplace workplace better
innovation innovation 5.1.2 Discuss and develop ideas with
others
5.1.3 Integrate ideas for change in the
workplace.
6 Present relevant 6.1 Presenting relevant 6.1.1 Gather data/ information 8 hours
information information 6.1.2 Assess gathered data/ information
6.1.3 Record and present information
6.1.4 Determine the basic rights of
workers
7 Practice 7.1 Practicing 7.1.1 Identify OSH compliance 3 hours
occupational occupational requirements Assess gathered data/
safety and health safety and health information
policies and policies and 7.1.2 Prepare OSH requirements for
compliance
procedures procedures 7.1.3 Perform tasks in accordance with
relevant OSH policies and
procedures
8 Exercise efficient 8.1 Exercising 8.1.1 Identify the efficiency and 4 hours
and effective efficient and effectiveness of resource utilization
sustainable effective 8.1.2 Determine causes of inefficiency
practices in the sustainable and/or ineffectiveness of resource
utilization
workplace practices in the 8.1.3 Convey inefficient and ineffective
workplace environmental practices
9 Practice 9.1 Practicing 9.1.1 Apply entrepreneurial workplace 4 hours
entrepreneurial entrepreneurial best practices
skills in the skills in the 9.1.2 Communicate entrepreneurial
workplace workplace workplace best practices
9.1.3 Implement cost-effective operations

CBLM
Module Title Content Learning Outcomes Nominal
Duration
1 Participating in 1.1.1 Obtain and 1 Effective verbal and nonverbal 2 hours
workplace convey communication
communication workplace
information
2 Different modes of
communication

3 Medium of communication in
the workplace

4 Organizational policies

5 Communication procedures
and systems

6 Lines of Communication

7 Technology relevant to the


enterprise and the individual’s
work responsibilities

8 Workplace etiquette

9 Following simple spoken


language

10 Performing routine workplace


duties following simple written
notices

11 Participating in workplace
meetings and discussions

12 Preparing work-related
documents

1.1.2 Perform duties 13 Estimating, calculating and


following recording routine workplace
workplace measures
instructions
14 Relating/ Interacting with
people of various levels in the
workplace

15 Gathering and providing basic


information in response to
workplace requirements
2.1.2 Complete
relevant work- 16 Basic business writing skills
related
documents
17 Interpersonal skills in the
workplace

18 Active-listening skills

2 Work in team 2.1.1 Describe and 2.2.1


environment. identify team
role and
responsibility in
a team
2.1.2 Identify one’s
role and
responsibility
within a team
2.2 Work as a team
member
3 Solve/address 3.1.1 Identify routine 3.2.1
general problems
workplace 3.1.2 Look for
problems solutions to
routine
problems
3.2 Recommend
solutions to
problems
4 Develop career 4.1.1 Manage one’s 4.2.1
and life emotion
decisions 4.1.2 Develop
reflective
practice
4.2 Boost self-
confidence and
develop self-
regulation
5 Contribute to 5.1.1 Identify 5.2.1
workplace opportunities to
innovation do things better
5.1.2 Discuss and
develop ideas
with others
5.2 Integrate ideas for
change in the
workplace.
6 Present 6.1.5 Gather data/ 6.1.8
relevant information
information 6.1.6 Assess gathered
data/
information
6.1.7 Record and
present
information
6.1 Determine the basic
rights of workers
7 Practice 7.1.1 Identify OSH 7.2.1
occupational compliance
safety and requirements
health policies Assess gathered
data/
and procedures information
7.1.2 Prepare OSH
requirements
for compliance
7.2 Perform tasks in
accordance with
relevant OSH
policies and
procedures
8 Exercise 8.1.1 Identify the 8.2.1
efficient and efficiency and
effective effectiveness of
resource
sustainable
utilization
practices in the 8.1.2 Determine
workplace causes of
inefficiency
and/or
ineffectiveness
of resource
utilization
8.2 Convey inefficient
and ineffective
environmental
practices
9 Practice 9.1.1 Apply 9.2.1
entrepreneurial entrepreneurial
skills in the workplace best
practices
workplace
9.1.2 Communicate
entrepreneurial
workplace best
practices
9.2 Implement cost-
effective
operations

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