Conflict Management: COMPROMISE VS. COLLARORATE
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LookAtTheMan 2002Conflict Management: COMPROMISE VS. COLLARORATE
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LookAtTheMan 2002TSLB3213
CONFILCT MANAGEMENT
COMPROMISE VS.
COLLABRATE
COLLABORATE COMPROMISE
Focuses on coming up with the most A valuable tool for managers,
cooperative solution to conflicts. particularly when you’re dealing
with multiple parties with
Having an honest discussion about
important issues with all parties
differing interests.
involved and making sure that
they’ve all had their say. Brings about agreement, but it
doesn’t necessarily solve
Listening carefully, exploring underlying issues.
alternative solutions, and
maintaining a nonthreatening
environment so everyone feels
Compromise is frequently an
comfortable laying out their arrangement where there’s a
concerns in the open. mutual concession: a middle
ground is reached and both
Work to find a solution that factors parties give up something to get
in everyone’s feedback and will
something.
generally make everyone feel
satisfied with the outcome.
It can produce a solution, and
everyone may move on
Collaborating style is best used momentarily, but the parties may
in the following scenarios: feel discontent in the long term.
When you’re looking to build When should you use the compromising
relationships. style?
When you are less concerned
with getting your way and When the project will benefit from both
parties sacrificing some of their
more focused on fostering an
demands.
atmosphere of cooperation.
When you’re new to a job and When grievances have been aired and
want to build trust. there’s no other option but to
compromise.
When to avoid the collaborating style? When it’s unlikely that everyone involved
in the conflict will be satisfied.
\
When safety is involved: Ensuring
When bargaining is an option.
workers’ safety is critical and there’s
no room for disagreement on the When both parties can “agree to
issue—it’s the law. If crew members disagree.”
are complaining about wearing
protective goggles, for instance, it’s
best to enforce the rules so no one
When should you not use the
gets hurt.
compromising style?
Tight deadlines: If you simply don’t
When the project lacks the financial
have the time to speak to everyone,
resources to take a compromising
get their feedback, and make a
course of action.
decision, you may need to be
assertive instead of collaborative.
A collaborating approach where
everyone’s needs are met would
work better here.
TSLB3213
ADVANTANGES &
DISADVANTAGR
COMPROMISE VS.
COLLABRATE
ADVANTANGES OF
ADVANTANGES OF COMPROMISING
COLLABRATING
Faster issue resolution.
All parties feel heard and Compromising may be more
respected. practical when time is a factor.
When there is room to vent, Can provide a temporary
it creates a feeling of solution while still looking for
respect, which translates to a win-win solution.
higher morale and
productivity on the job. Lowers the levels of tension
and stress resulting from the
This style can also set the conflict
tone for future disputes,
encourage accountability, Compromising shows concern
and promote a sense of for others. It’s also an
shared responsibility. approach that can get to a
resolution more quickly than
other styles.
DISADVANTANGES OF
COLLABRATING DISADVANTANGES OF
COMPROMISING
Listening to everyone air
their grievances can be Compromising can limit the
time-consuming. number of possible creative
solutions. By always trying to
Sometimes, despite making be fair and equitable, you
your best effort to hear might unintentionally be
everyone out, you may not compromising the end result.
always find a solution
everybody can live with. May result in a situation where
both parties are not satisfied
with the outcome (a lose-lose
situation)
May require close monitoring
and control to ensure the
agreements are met
CREATED BY
LUQMAN HAKIM RAMLI (TESL 1) IPGKSM
REFERENCES
HTTPS://MTCOPELAND.COM/BLOG/WHAT-IS-THE-COMPROMISING-CONFLICT-MANAGEMENT-STYLE-
AND-WHEN-SHOULD-YOU-USE-
IT/#:~:TEXT=EXAMPLE%20OF%20THE%20COMPROMISING%20STYLE%20IN%20PRACTICE,-
LET'S%20SAY%20THE&TEXT=YOU%20AND%20YOUR%20PARTNER%20DISAGREE,HOURS%2C%20FIVE
20DAYS%20A%20WEEK.
HTTPS://MTCOPELAND.COM/BLOG/WHAT-IS-THE-COLLABORATING-CONFLICT-MANAGEMENT-STYLE
AND-WHEN-SHOULD-YOU-USE-IT/