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ResQ Redis Cache ER Diagram

This document contains an entity relationship diagram (ERD) showing the relationships between various database tables related to customer profiles, orders, service orders, and feedback. The ERD includes tables for customer profiles, customer billing profiles, sales orders, iBase service contracts, service orders, service order statuses, pending customer feedback, and engineer locations. Relationships are defined between the tables using primary and foreign keys.

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0% found this document useful (0 votes)
178 views1 page

ResQ Redis Cache ER Diagram

This document contains an entity relationship diagram (ERD) showing the relationships between various database tables related to customer profiles, orders, service orders, and feedback. The ERD includes tables for customer profiles, customer billing profiles, sales orders, iBase service contracts, service orders, service order statuses, pending customer feedback, and engineer locations. Relationships are defined between the tables using primary and foreign keys.

Uploaded by

Farmer M
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ID profile Cust SalesOrder List

PK id{pf}:MobileNo PK profile{pf}:ID PK CustSales{ID}

ID GUID mobile String SaleOrder:saleOrderID.itemNo{ID} String


customer_bp String
first_name String
last_name String
email: String
alternativeMobileNo: String
isNewRegistration:bool
deviceId: String
registrationChannel: String
CreatedDtTm: DateTime Sales Order

PK SaleOrder:saleOrderID.itemNo{ID} String

SOId String
SOCrDt String   Date
Cust BPList Cust.BP
Pn String  
CustRefId String  
PK Cust.BP{ID} PK BP:bpid{ID} Mob String  
Fn String  
BP:bpid{ID} String CustRefID String  Ln String  
Mob String  Email String  
Fn String  DpDt String  
Ln String  DlDt String  
FlatNo String  DlNo String  
FloorNo String  ItmNo String  
WingNo String  art_desc String  
HouseNm String  ser_no String  
SocNm String  mfg_ser_no String  
PlotNo String  cust_req_delv_dt String  
Street String  CreatedDtTm String  
Lmk String  ModifiedDtTm String  
Sector String 
Area String 
City String
Pincd String
State String

IBase IBase Service Orders List


Cust Ibase List
PK Hash.IBase:ibaseId{ID}  PK IBaseSOList: CustProdRefID{ID}
PK CustIBases{ID}
Hash.SO:ExtrnlRefID{ID} String
ProcName String
Hash.IBase:ibaseId{ID} String PlAmt String
PlStDt DateTime
PlEdDt DateTime
CustRefID String
Fn String
Ln String
MobNo String
Email String
CustProdRefID String
ArtCd String
SrNo String
CltID String
DOP DateTime
WtyStDt DateTime
WtyEdDt DateTime
FgArtDesc String
Brand String
CreatedDtTm DateTime

Service Orders Status


Service Order Service Orders Status List
PK SOStatus:ExtrnlRefID.ExtrnStatCd.SeqNo{ID}
Cust Service Orders List PK Hash.SO:ExtrnlRefID{ID} PK CustSOStatus:ExtrnlRefID{ID}
MobNo String
PK CustSO{ID} ExtrnlRefID String SOStatus:ExtrnlRefID.ExtrnStatCd.SeqNo{ID} ExtrnRefID String
Artcl String RefID String
Hash.SO:ExtrnlRefID{ID} String CustRefID String Status String
SubServTypeRefID String StatCd String
CustProdRefID String TnsTyp String
ServTypeRefID String ServTypRefID String
CmpnyCd String CrtdDtTimeOfStat DateTime
DistbtrChanl String
ExtrnLocRefID String
Qty String
TotAmt String
ExtrnStatCd String
ExtrnStatDesc String
Fn String
Ln String Cust Pending Feedback List Pending Feedback
Mob String
Pincd String PK CustFeedback{ID} PK Feedback:ExtrnlRefID{ID}
RefID String
FG_Artcl String Feedback:ExtrnlRefID{ID} String
SerialNo String AppNotificationID GUID
DOP DateTime ExtrnlRefID String
WtyStDt DateTime RefID String
WtyEdDt DateTime CustRefID String
SchdDtTm DateTime CustProdRefID String
ItemNo String
CostTyp String
ctr_st_dt DateTime
ctr_ed_dt DateTime Engineer Location
FgArtDesc String
TotalServiceOrderCharges String PK FE{Location}:EngID
CreatedDtTm DateTime 
ModifiedDtTm DateTime
ID String
SOCrtnDtTm DateTime
Payload: String
PmsExpDtTm DateTime
Lat String
EtrDtTm DateTime
Lng String
EngType String
AppKey String
EngID String
TS DateTime
EngName String
EngMob String

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