PROJECT REPORT

ON
“EMPLOYEES WELFARE”
At
“SONI JEWELLERS a Partnership Firm in Main Bazaar
Mehatpur Una (H.P)”
SUBMITTED TO HP UNIVERSITY SHIMLA

In the Partial Fulfillment of The Requirement for The Award of The Degree

Of
BACHELOR OF BUSINESS ADMINISTRATION
SESSION 2019-20
IN SWAMI VIVEKANANDA GOVT. DEGREE COLLEGE
GHUMARWIN

SUPERVISION: SUBMITTED BY:

Mr. Naresh Kumar Poonam Thakur
ASSTT. PROF. (BBA) BBA 6th SEM
UNI.Roll No. 5170350021

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 ACKNOWLEDGEMENT

“Acknowledgement is an art,one can write glib stanzas without meaning a word,on the
other hand one can make a simple expression of gratitude”I take the opportunity to
express my gratitude to all of them who in some or other way helped me to accomplish
this Project at“SONI JEWELLERS a Partnership Firm in Main Bazaar Mehatpur
Una (H.P)”. No amount of written expression is sufficient to show my deepest sense of
gratitude to them. I very sincerely acknowledgement my sense of reference to Director
HEIS Dr. Vasundhara Rajan Bhardwaj,Co-ordinator BBA Mr. Vinod Kumar, Prof.
Naresh Kumar of Swami Vivekananda Govt. Degree College Ghumarwin. I also
express deepest gratitude to my family for their blessings and good wishes.

Date:- Poonam Thakur

Place:- Ghumarwin Sign Of Student

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 DECLARATION

This is to certify that the project report entitled “Employee Wellfare” Of “SONI
JEWELLERS a Partnership Firm in Main Bazaar Mehatpur Una (H.P)” has been
prepared by MS. Poonam Thakur in partial of the requirement fo the degree of
BACHELOR OF BUSINESS ADMINISTRATION.

I hereby declare that all the information and fact produced here on based on my own
findings of studies at “Employee Wellfare” Of “SONI JEWELLERS a Partnership Firm
in Main Bazaar Mehatpur Una (H.P)”are origial in nature. The contents of report a true
expression of my efforts on the said topic. Any resemblance of earlier project report is
purely co-incidental.

Date:- Sign. of Student

Place:- Ghumarwin (Poonam Thakur)

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 CERTIFICATE

This is a certify that the Project Report entitled “Employee Wellfare” for the award of the
degree of BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.)From HP UNIVERSITY
SHIMLA, is a record of Project report carried out by Ms. Poonam Thakur a student
ofSWAMI VIVEKANANDA GOVT. DEGREE COLLEGE GHUMARWIN inBBA 6thSem .Roll
no. 5170350021 under my supervision and guidance , no part of this report has been
submitted to any other degree/diploma and this report may be taken for evaluation.

Sign of Candidate Sign.of Guide

Sign of Co-ordinator(BBA)

Date:-
Place:- Ghumarwin

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 TABLE OF CONTENTS

Sr.No Particulars Page.No

1. Chapter-1
1.1 Company Profile
1.2 Introduction To Employee Welfare

2. Chapter-2
2.1 Objectives Of The Study
2.2 Scope Of The Study
2.3 Review Of Litrature
2.4 Research Methodology

3. Chapter-3
3.1 Data analysis and interprtation
3.2 Limitation of the study

4. Chapter-4
4.1 Findig and suggestions
4.2 conclusion of the study

5. BIBLIOGRAPHY
6. QUESTIONARE

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 CHAPTER-1
1.1 Company Introduction
1.2Introduction Of The Employee Welfare

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 COMPANY PROFILE:-
Having ventured into Jewellery retailing in 2005 with Name of SONI JEWELLERS a
Partnership Firm in Main Bazaar Mehatpur Dist Una Himachal Pradesh, India, Indian
jewellery, its craftsmanship and variety is an amazing showcase of India’s heritage,
culture and diversity. With a deep understanding of local tastes and preferences, SONI
JEWELLERS offers an array of traditional and contemporary jewellery designs in gold,
diamonds, precious stones and other precious metals.
We at SONI JEWELLERS have always believed that the customer needs to be educated
and aware, as this is the first step in preventing malpractices in business. As a part of
this philosophy we have conducted several campaigns over the years, to educate
customers about purity, pricing and other aspects. These efforts of SONI JEWELLERS
have gone a long way in the industry that is now becoming more transparent towards
the customer’s interests. We believe that this is our legacy to the industry.
Inspired by the trust we have earned across varied markets, we will soon be expanding
into new markets across India and Abroad.

Mr. Madan Lal Soni –Partner

Personally, I believe SONI JEWELLERS’ major achievement is the trust we have earned
from millions of people across the length and breadth of a huge subcontinent like
India.
We have always believed in fair and transparent business. We have believed that the
customer should be understood so well that we know his needs much before he
understands them himself. We have believed that an enlightened customer is the best
customer. These are the simple principles that have helped us reach where we are
today.
We believe we are in the right path towards the accomplishment of our vision to
expand business and serve customers across the world.

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Mr. Sanjeev Soni-Partner

I feel our biggest differentiator is not only the ability to understand local, think local
and act local, but at the same time bring in our vast experience and sourcing strength
out of operating in multiple markets. Jewellery is a complicated product, because
tastes vary even within the same state. What helps us here is the huge variety of
products we stock from artisans across the country .We carefully and painstakingly
select the designs of our products and customize them according to the demands of
the consumer demography of each market we step into as India is such a vast country
with diverse tastes.
We have something for everyone. Highly skilled craftsmen create our products along
with stringent quality control measures which creates that perfection in the products
we sell.

Mr. Rajiv Kumar-Partner

We have always visualized everything on a large scale. We always enjoyed making the
road and never thought of following a trail. Massive marketing campaigns and
launches, path-breaking ads which were never-before seen in jewellery advertising,
multi-storey large format jewellery showrooms, same-day multi-launch ceremonies
and events. We have always worked with the best to endorse our products at all levels,
we have always believed in thinking ahead of the customer, in his interest, for his
interest.
We have immense gratitude towards everybody who set their feet into a SONI
JEWELLES store and we would always want everyone to continue to be a part of this
vibrant family at SONI JEWELLERS and we will do anything and everything for that.

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 Vision

Our Vision is our framework that guides our business and everything about it

To understand and delight the world, translating everyone’s dream and personality
into jewellery, and spread the happiness from it to all.

Mission

Our mission declares our purpose of existence as a company and our objectives.

To give every customer much more than what he asks for in terms of quality,
selection, value for money and customer service, by understanding local tastes and
preferences and innovating constantly to eventually provide an unmatched experience
in jewellery shopping.

 INTRODUCTON OF EMPLOYEE WELFARE

1.1 EMPLOYEE WELFARE:-

Welfare includes anything that is done for the comfort and improvement of employees and is
provided over and above the wages .welfare helps in keeping the morale and motivation of the
employees high so as to retain the employees for longer duration . The welfare measures need not
be in monetary terms only but in any kind/forms.

MEANING OF EMPLOYEES WELFARE:-

Employee wellfare means “the efforts to make life worth living for workmen. According to Tood
“Employee Welfare” means anything done for the comfort and improvement ,intellectual or
social, of the employees over the above the wages paid which is not a necessity of the industry.

DEFINATION OF EMPLOYEES WELFARE:-

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Employeewelfare includes everything, such as facilities, benefits and services, that an employer
provides or does to ensure comfort of the employees. Good welfare helps to motivate employees
and ensure increased productivity.

1.2 Features of Labour Welfare

The basic features of labour welfare measures are as follows: -

 Labour welfare includes various facilities, services and amenities provided to workers for
improving their health, efficiency, economic betterment and social status.

 Welfare measures are in addition to regular wages and other economic benefits available to
workers due to legal provisions and collective bargaining

 Labour welfare schemes are flexible and ever-changing. New welfare measures are added to
the existing ones from time to time.

 Welfare measures may be introduced by the employers, government, employees or by any

social or charitable agency.

 The purpose of labour welfare is to bring about the development of the whole personality of the
workers to make a better workforce.

1.3 Objectives of labour welfare: -

 To provide better life and health to the worker.

 To make the workers happy and satisfied.

 To relieve workers from industrial fatigue and to improve intellectual, cultural and material
conditions of living of the workers.

 The very logic behind providing welfare schemes is to create efficient, healthy, loyal and
satisfied labour force for the organization.

 The purpose of providing such facilities is to make their work life better and also to raise their
standard of living.

1.4 Benefits of Employees Welfare: - 

 They provide better physical and mental health to workers and thus promote a healthy work
environment.

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 Facilities like housing schemes, medical benefits, and education and recreation

 facilities for workers’ families help in raising their standards of living. This makes workers to
pay more attention towards work and thus increases their productivity.

 Employers get stable labour force by providing welfare facilities. Workers take active interest in
their jobs and work with a feeling of involvement and participation.

 Employee welfare measures increase the productivity of organization and promote healthy
industrial relations thereby maintaining industrial peace.

 The social evils prevalent among the labours such as substance abuse, etc. are reduced to a
greater extent by the welfare policies.

EMPLOYEE WELFARE: -
Employee welfare defines as “efforts to make life worth living for workmen”.  These efforts have
their origin either in some statute formed by the state or in some local custom or in collective
agreement or in the employer’s own initiative.

 To give expression to philanthropic and paternalistic feelings.

 To win over employee’s loyalty and increase their morale.

 To combat trade unionism and socialist ideas.

 To build up stable labour force, to reduce labour turnover and absenteeism.

 To develop efficiency and productivity among workers.

 To save oneself from heavy taxes on surplus profits.

 To earn goodwill and enhance public image.

 To reduce the threat of further government intervention.

 To make recruitment more effective (because these benefits add to job appeal).

1.5 Safety of Employees: -

 Fencing of machinery.  All dangerous and moving parts of machinery shall be securely fenced. 
Screws, bolts and teeth shall be completely encased to prevent danger.

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 Work on or near machinery in motion.  Lubrication or other adjusting operation on moving
machinery shall be done only by a specially trained adult male worker.

 Employment of young person’s on dangerous machines.  No young person shall be allowed to

work on any dangerous machine (so prescribed by the state government) unless he is
sufficiently trained or is working under the supervision of knowledgeable person.

 To provide better life and health to the worker.

 To make the workers happy and satisfied.

 To relieve workers from industrial fatigue and to improve intellectual, cultural and material
conditions of living of the workers.

 The very logic behind providing welfare schemes is to create efficient, healthy, loyal and
satisfied labour force for the organization.

 The purpose of providing such facilities is to make their work life better and also to raise their
standard of living.

EMPLOYEE WELLFARE: -
Employee welfare defines as “efforts to make life worth living for workmen”.  Theseefforts have
their origin either in some statute formed by the state or in some local custom or in collective
agreement or in the employer’s own initiative.

 To give expression to philanthropic and paternalistic feelings.

 To win over employee’s loyalty and increase their morale.

 To combat trade unionism and socialist ideas.

 To build up stable labour force, to reduce labour turnover and absenteeism.

 To develop efficiency and productivity among workers.

 To save oneself from heavy taxes on surplus profits.

 To earn goodwill and enhance public image.

 To reduce the threat of further government intervention.

 Welfare of Employees: -
Chapter V of the factories Act contains provisions about the welfare of employees.  These
are as follows:

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  There shall be separate and adequately screened washing facilities for the use of male
and female employees.

 There shall be suitable places provided for clothing not worn during working hours
and for the dying of wet clothing.

 There shall be suitable arrangement for all workers to sit for taking rest if they are
obliged to work in a standing position.

 There shall be provided the required number of first-aid boxes or cupboard (at the rate
of one for every 150 workers) equipped with the prescribed contents readily available
during the working hours of the factory.

 The State Government may make rules requiring that in any specified factory
employing more than 250 employees a canteen shall be provided and maintained by
the occupier for the use of the employee.

 There shall be provided sufficiently lighted and ventilated lunch room if the number of
employees ordinarily employed is more than 150.

Employee Welfare in India: -

The chapter on the Directive Principles of State Policy in our Constitution expresses the need
for labour welfare thus:

The State shall strive to promote the welfare of the people by securing and protecting as
effectively as it may a social order in which justice, social, economic and political, shall inform
all the institutions of the national life.

The State shall, in particular, direct its policy towards securing:

That the citizens, men and women equally, have the right to an adequate means of livelihood;

That the ownership and control of the material resources are so distributed as to subservice
the common good.

The State shall make provision for securing just and humane conditions of work and for
maternity relief.

 Factories Act, 1948: -

The principal Act to provide for various labour welfare measures in India is the Factories Act,
1948. The Act applies to all establishments employing 10 or more workers where power is
used and 20 or more workers where power is not used, and where a manufacturing process is
being carried on.

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 CHAPTER-2
2.1 Objectives of the study
2.2 Scope of the study
2.3 Review of litrature
2.4 Research Methodology

SCOPE OF THE STUDY:-

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This project aims on eliciting the ‘EMPLOYESS WELFARE’ facilities of the employees of ACC
GAGAL CEMENT WORK. For this purpose a unit was chosen by the industry and the study was
confined in that unit of GCW. In these unit 15 employees has been chosen randomly by random
sampling method.
The data have been collected through questionnaire. The data analyzed with the help of
constructing tables and diagrams & result drawn with the help of percentage method.
The questionnaire was carefully prepared to evaluate the employee’s welfare facilities at the ACC
GAGAL CEMENT WORK.

OBJECTIVES OF THE STUDY:-

 The objective is to analyze whether the employees are satisfied with the facilities provided at
ACC.

 To find out the employee’s level of satisfaction association with nature of job and working
atmosphere.

 To study management employee relationship.

 To assess the level of satisfaction of the employee on what type of training undergone in the
industry.

 To study about the motivation level in ACC.

 To know employeeperception about the facilities being provided to them at ACC GAGAL.

 Track employee’s workplace climate in ACC GAGAL.

REVIEW OF LITRATURE:-
 REVIEW OF LITERATURE:-A study was conducted on welfare measures by KIRABAKARAN
(1983) his findingsare as follows Dunlop India Ltd, has under taken a number of welfare
measures in addition tostatutory provision. Majority of the workers and staff are satisfied
about the welfare facilitiesprovided by the concern.

 S.KUMAR (1993), “A study on the Labour welfare measures in AFT Ltd Pondy”. Theauthor
concluded the objective of the study is to find out the welfare facilities provided on theAFT
and the employee’s suggestion and opinion about welfare measures by using
structurequestionnaire and by concluding personal simple random sample for a sample of
100. The studyrevealed the welfare measure provided by the company was adequate except
for a few systemslike housing scheme and pension scheme.
 JOHRI C.K AND SHARMA D.I, “Financing and administration of labour welfare” SriRam
centres for industrial relation 1968, New Delhi. Analysis on the lines of important aspect tobe
much more deficient is considered as a favor by the employer to employee in terms
ofproviding facilities like having education and recreation.

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 R.NAJEED(1996),“The main objective of his study is to identify the worker welfare measure
and toanalysis the problem in the implementation of the welfare measure to identify the need
forimproved working condition. Labour welfare may be viewed as total concept, as a social
conceptand as a relative concept.

 K.Srikanth – July 2004, “The productivity of an organization is dependent onoccupational

health and employee well being”. He concluded the research addressingoccupational health
and employee well being concentrates on 4 major areas in organizationalpsychology, job
insecurity, work hours, control at work and managerial style. The heightenedpressure can
impact their behavior towards employees.

RESEARCH METHODOLOGY
Research methodology comprises of two words that are research and methodology.

Researchrefers to a search for knowledge.Researchis scientific and systematic search

forpertinent information on specific topic.

Research Methodology is a way to systematically solve the research problem. Research

Methodology refers to a back philosophy of research. As an example of methodology in theoretical
work, the development of paradigms satisfies most or all of the criteria for methodology. A
paradigm, like an algorithm, is a ‘constructive’ framework, meaning that the so-called
construction is a logical, rather than a physical, array of connected or intercalated elements.
Therefore in order to solve a research problem it is necessary to design a research methodology
for the easy and accurate solution of the problem.

There are benefits of research to different parties:

Benefit to researcher:- It enhances the practical knowledge of researcher.

Benefit to employees:- The problems of employees come in the air.

Benefit to organization:-The factors that employees want for job satisfaction come into the
eye of management and this helps in reducing turnover.

RESEARCH DESIGN:-

Research Designs are concerned with turning the research question into a testing project.

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The best design depends on your research questions. Every design has its positive and negative
sides. The research design has been considered as a "blueprint" for research, dealing with at
least four problems: what questions to study, what data are relevant, what data to collect, and
how to analyze the results.

The research is of descriptive in nature, which could provide an accurate picture of marketing
procedure conducted in the organization. Descriptive research includes surveys and fact-finding
inquiries of different kinds. The research is of Ex post facto nature in which researcher no control
over the variables has. Statistical method lay stress on objectivity rather than rely on intuition
and judgment and average & percentages can easily be calculated.

The following methodology was adopted in project :-

• Questionnaire study
• Interview
• Analysis of the primary data.

SAMPLE DESIGN:-
A sample design is a definite plan for obtaining a sample from a given population. It refers to the
technique or the procedure that is adopted in selecting the sampling units from which inferences
about the population is drawn. Sampling design is determined before the collection of the data.

 Sampling Unit:-A decision has to be taken concerning a sampling unit before selecting
sample.
 Sampling unit:- may beEmployees of ACC
 Source list:-It contains the names of all items of a universe.
 Size of sample:-It refers to the number of items to be selected from the universe to constitute
a sample. It indicates the number of individuals who would be surveyed. Here the sample size
is 30respondents
 Research Design:-Descriptive
 Sampling:-Simple Random Sampling
 Data:- Primary and Secondary Data
 Tools:-Questionnaire
 Sample Size:-30

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METHODSOF DATA COLLECTION:-
Broadly the data has been collected through:-

1. Primary Data
2. Secondary Data

Primary data:-Primary data are those which are collected for the first time and thus happen to
be original in character. Primary data has been collected through:-

Questionnaires:-It is considered as the heart of survey operations and therefore should be very
carefully constructed. It consists of a number of questions printed or typed in a definite order
which is filled by the respondents on their own. A good questionnaire should be comparatively
short and simple and the sequence shall be from easy the difficult ones.

Advantages of questionnaires are:

 They are economical.

 They are free from the biasness of the interviewers.
 Respondents have adequate time to give well thought to their answers.
 Respondents can be reached conveniently.
 Large samples can be used and therefore the results are more dependable.
Secondary data has been collected through:-

 Magazines
 Journals
 HR Manuals
 Websites

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 CHAPTER-3
3.1 Data Analysis And Interprtation
3.2 Limitation of the study

DATA INTERPRETATION &ANALYSIS:-

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1.Are you satisfied with the safety equipment provided by the
company?

Sr. No. Safety equipment Response %age

provided by the company
1. YES 25 83%
2. NO 5 17%
TOTAL 30 100%

17%

83%

yes no

INTERPRETATION:-

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According to this survey it is observed that 83% of the employees are satisfied with regard to
safety equipment provided by the company and 7% employees are not satisfied with safety
equipment provided by the company. Company should provide more safety equipment that
decreases the number ofaccident.

2.Are you satisfied with medi-claim Insurance provided by the

company?

Sr. No. MEDI-CLAIM INSURANCE Response %age

PROVIDED BY COMPANY
1. YES 23 76%
2. NO 7 24%
TOTAL 30 100%

Column1

24%

76%

yes no

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INTERPRETATION:-
According to this survey it is observed that 76% employees are satisfied with medi-claim
insurance provided by company and 24% are not satisfied to medi-claim insurance provided by
company. Company should provide more medi-claim compensation for the worker and that
create more job satisfaction.

3.How is the first AID service in the organization?

Sr. No. FIRST AID SERVICE IN THE Response %age

ORGANIZATION
1. EXCELLENT 20 66%
2. SATISFIED 7 24%
3. NEED SOME IMPROVEMENT 3 10%
TOTAL 30 100%

Sales
7%

24%

66%

excellent satisfied need some improvement

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INTERPRETATION:-
According to this survey it is observed that 66% of the employees are saying that excellent first
AID service in the organization and 24% are satisfied with the first AID service. And 7%
employees need some improvement in first AID service in the organization.

4.Are you satisfied with the canteen facility?

Sr. No. Canteen Facility Response %age

1. YES 26 86%
3. NO 4 14%
TOTAL 30 100%

Column1

14%

86%

yes no

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INTERPRETATION:-
According to this survey it is observed that 86% employees are satisfied with canteen
facility&14% employees are not satisfied with canteen facility.

5.Are you satisfied with payment of bonus provided at ACC?

Sr. No. SatisfiedWith Response %age

Payment Of Bonus
Provided At ACC
1. SATISFIED 27 90%
1. 2. DISSATISFIED 3 10%
TOTAL 30 100%

Sales

10%

90%

satisfied dissatisfied

INTERPRETATION:-

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According to this survey it is observed that 90% employees are satisfied with the payment of
bonus provided by ACC &10% employees are dissatisfied with payment of bonus provided at
ACC. The organization should increase payment of bonus for the worker and that helps in
enhance efficiency of worker.

6.Does your organization provide the housing facilities to

you?

Sr. No. “HOUSING FACILITY” Response %age

1. YES 20 66%
2. NO 10 34%
TOTAL 30 100%

34%

66%

yes no

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INTERPRETATION:-
According to this survey it is observed that 66% employees are satisfied with Housing facility
and 34% employees are not satisfied with housing facility provided by the organization. The
organization should provide more housing facility to employees and that helps in reduce
retention of employees.

7. Do You Have Paired Drinking Water Facility In Your

Organisation.

Sr. No. Drinking Water Facility Response %age

1. YES 30 100%
2. NO 0 0%
TOTAL 30 100%

Sales

100%

yes no

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 INTERPRETATION:-
According to this survey it is observed that 100% employees are satisfied with drinking water
facility and 0% employees are not satisfied with the drinking water facility.The organization
provide more drinking water facility.

8. Are you getting education facilities to your children?

Sr. No. EducationFacility Response %age

To Your Children
1. YES 26 86%
2. NO 4 14%
TOTAL 30 100%

14%

86%

yes no

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INTERPRETATION:-
According to this survey it is observed that 86 % employees are satisfied with education facility.
And 14% are not satisfied with education facility are provided to employees children in
organization.

9.Are you satisfied with recreational facilities provided at

ACC?

Sr. No. Recreational Facility Response %age

Provided At ACC
1. SATISFIED 24 80%
2. DISSATISFIED 6 20%
TOTAL 160 100%

20%

80%

satisfied dissatisfied

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INTERPRETATION:-
According to this survey it is observed that 80% are satisfied with recreational facility. And 20%
employee are not satisfied with recreational facility provided at ACC. The organization should
provide more recreational facilities to the worker that helps in reduce the stress among employee.

10.Thepersonal policies are effective in making my job

satisfying?

Sr. No. Workmen Compensation Response %age

Provided At ACC
1. YES 21 70%
2. NO 9 30%
TOTAL 30 100%

30%

70%

yes no

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INTERPRETATION:-
According to this survey it is observed that 70 % employees are satisfied with personal policies.
And 30% employees are not satisfied with personal policies are effective in making my job
satisfying. The company should revise personal policy that makes more job satisfaction among
worker.

11.Is there any mutual co-ordination among your superiors,

subordinates and management?

Sr. No. Mutual Co-ordination Among Response %age

Superiors Subordinates and
Management
1. YES 20 66%
3. NO 6 20%
4. NEED IMPROVEMENT 4 14%
TOTAL 30 100%

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 Column1

14%

20%

66%

yes no need imrovemnt

INTERPRETATION:-
According to this survey it is observed that 66 % employees are satisfied with mutual co-
ordination among superiors, subordinates & management and 20% are not satisfied. And14%
employees need some improvement in mutual co-ordination among your superiors, subordinates
& management. The organization should enhance the communication system between top level
and lower level management.

12.Are you satisfied with medical facilities provided by ACC?

Sr. No. MEDICAL FACILITY Response %age

PROVIDED BY ACC
1. SATISFIED 21 70%
3. DISSATISFIED 9 30%
TOTAL 30 100%

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 Column1

30%

70%

satisfied dissatisfied

INTERPRETATION:-
According to this survey it is observed that 70% employees satisfied with medical facility provided
by ACC and 30% are not satisfied with medical facility provided by ACC. The organization should
provide more medical facility to worker.

13) Are you getting compensation in the case of accident?

Sr. No. COMPENSATION IN THE Response %age

CASE OF ACCIDENT
1. YES 23 76%
2. NO 7 24%
TOTAL 30 100%

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 Column1

24%

76%

yes no

INTERPRETATION:-
According to this survey it is observed that 76% employees are satisfied with compensations in
the case of accident and 24% are not satisfied with compensations in the case of accident. The
company should provide compensation value in the case of accident to the worker and that helps
in more job security.

14.Are you satisfied with all the service provided in the

company (like –Air condition, Supply of snacks and Tea etc?

Sr. No. ALL SERVICES PROVIDED Response %age

BY THE COMPANY
1. YES 22 73%
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 2. NO 8 27%
TOTAL 30 100%

Column1

27%

73%

yes no

INTERPRETATION:-
According to this survey it is observed that 73% employees are satisfied with all services
provided by the company and 27% are not satisfied with services provided by the ACC.

15. Are you satisfied with personal protective equipment (like-

earmuffs, earplugs and hand gloves)?

Sr. No. PERSONAL PROTECTIVE Response %age

EQUIPMENTS
1. YES 30 100%
2. NO 0 0%

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 TOTAL 30 100%

Column1

100

yes no

INTERPRETATION:-
According to this survey it is observed that 100% employees are satisfied with the personal
protective equipments provided by ACC.

 LIMITATIONS OF STUDY:
 Carrying the survey was a general learning experience for us but we also faced some
problems, which are listed here:
 Time was among the most critical limitation of this study. This whole study is done with in a
small time period of 6 weeks.
 The sample size is small.
 Generally the respondents were busy in their work.

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 Respondents were reluctant to discover complete and correct information.

 Due to different shifts of working of employees, whole management staff could not be covered
in this study.
 Questionnaires were not returned on time despite several reminders.
 Omission of replies to certain questions.
 Due to human behaviour information may be biased.

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 CHAPTER-4
4.1 Findings and suggestions
4.2 conclusions of the study

 FINDINGS AND SUGGESTIONS:

 Under this study I found that ACC is employee welfare- oriented company.
 Housing facility provided to employees is very good but the living standard of low- level
employees is not up to mark that’s by they are not satisfied with housing facility.
 Medical facility is also very good but its level should be increased.
 Sports & cultural facility is quite good but it should also be provided to non-management
staff.

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 Co-operative society is one of the best facilities given to employees which are helpful in
retaining.
 Another finding is regarding salary that management staff is satisfied with their salary but
non-management staff has complaint regarding their salary. The organization should be
enhance the salary system of non- management staff.
 Incentives are not up to the mark.So incentives should be increased specially of non-
management staff.
 Training provided to employees is very good. Its level should be increased up to excellent level
because it may reduce accidents.
 Loan is one of the best welfare activities which have reduced the burden of employees.

 CONCLUSION:
At last I would like to conclude that ACC is India’s biggest cement company. And ACC is welfare-
oriented organization. ACC Gagal provides many welfare facilities to their employees. Adequate
care is taken to provide amenities and facilities for the welfare of the employees and those living
in its township. The large colony is made up of 440 houses set amidst picturesque surroundings.
A water treatment plant ensures the supply of clean drinking water. The colony boasts of an
English medium DAV Higher Secondary school where admission is open not just to employee’s
children but others in the vicinity. Other amenities include a canteen, Bank, Post Office, Co-
operative Store, Sports club with recreational facilities.

A well-equipped Hospital with 16 beds, X-ray machine, ECG & pathological laboratory and three
full-time doctors cater to the medical needs of employees as well as people of nearby
surroundings. From time to time medical camps and health drives are organized in adjoining
villages with mobile hospitals and regular participation in various National Health
Programmeslike eye camps, family planning camp, blood donation camp and immunisation
camp. ACC Gagal promotes health care seminars such as on AIDS.

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 QUESTIONNAIRE
“Questionnaire on Employee Welfare”
Respected sir/ madam,
I am Poonam Thakur student of BBA (6TH Sem.) with specialization in
Human Resource Management of the department of BBA, Faculty of BBA,
SWAMI VIVEKANANDA GOVT. DEGREE COLLEGE GHUMARWIN, pursuing a
project report on “Employee Welfare”.

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 I will grateful to you spare your valuable time and efforts with your Valuable
views on the subject of the research study.

Name: ____________________
Age: ________________________
Qualification: _________________
Experience: ___________________
1) Are you satisfied with the safety equipment provided by the company?
a) YES
b) NO
2) Are you satisfied with medi-claim Insurance provided by the company?
a) YES
b) NO
3) How is the first AID service in the organization?
a) Excellent
b) Satisfied
c) Need some improvement

4) Are you satisfied with the canteen facility?

a) Yes
b) No

5) How do you feel with payment of bonus provided at ACC?

a) Satisfied
b) Dissatisfied

6) Does your organization provide the housing facilities to you?

a) YES
b) NO

7) Do you have pared drinking water facility in your organization?

a) Yes
b) No

8) Are you getting education facilities to your children?

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 a) YES
b) NO

9) Are you satisfied with recreational facilities provided at ACC?

a) Satisfied
b) Dissatisfied

10) The personal policies are effective in making my job satisfying?

a) Yes
b) No
11) Is there any mutual co-ordination among your superiors, subordinates and management?

a) Yes
b) No
c) Need improvement

12) How do you feel with medical facilities provided by ACC?

a) Satisfied
b) Dissatisfied

13) Are you getting compensation in the case of accident?

a) YES
b) NO

14) Are you satisfied with all the service provided in the company ( like –Air condition, Supply of
snacks and Tea etc)?

a) YES
b) NO

15) Are you satisfied with personal protective equipment (like-earmuffs, earplugs and hand
gloves)?

a) YES
b) NO

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 BIBLIOGRAPHY

Reference Books:-
1. Rao, P.Subba, (1998) Essential of Resource management and industrial relation.
2. V.S. Rao (2003) –Human Resource Management.

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3. Dr. R.K .Singla (2007) – Business organization and management
4. Alok goyal, mridulagoyal (2012) – Business environment.

Reference Websites:-

 http;//www.sony jewellar.com

 http://www.google.com

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