Motorola CD4

Digital Cordless Telephone

with Answering Machine

For: CD4011, CD4012, CD4013 and CD4014

Handset:  Motorola CD401-HS
Base:  Motorola CD401-B
Charger:   Motorola CD401-C

Quick Start Guide

For a full explanation of all features and instructions, please refer
to the User Guide.
1. What’s in the box

Base AC power adaptor for the base

(Motorola CD401-B)

2 x rechargeable 750mAh Telephone line cord

Ni-MH battery cells

Motorola CD4 Motorola CD4

Digital Cordless Telephone Digital Cordless Telephone
with Answering Machine with Answering Machine

For: CD4011, CD4012, CD4013 and CD4014

For: CD4011, CD4012, CD4013 and CD4014 Quick Start Guide

For a full explanation of all features and instructions, please refer
Warning: Charge the handset for 16 hours before use. to the User’s Guide.

Handset User guide Quick start guide

(Motorola CD401-HS)

If you have purchased an CD4 multiple pack you will also have the following
additional items:
• Handset (Motorola CD401-HS)
• Charger cradle (Motorola CD401-C)
• AC power adaptor for the charger cradle
• 2 x rechargeable 750mAh Ni-MH battery cells

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2. Getting started
Connecting the base

1. Plug the telephone line cord into the socket marked on the underside of
the base and the other end of the line cord into the telephone line wall jack.
2. Plug the AC power jack into the socket marked on the underside of the
base and plug the AC adaptor into the AC power outlet. Switch on the AC
power.

Installing and charging the handset

1. Remove the battery cover from the back of the handset by placing your
finger in the groove at the bottom of the handset and lifting the cover up
to release, insert the 2 x AAA Ni-MH rechargeable batteries supplied. Please
note the ’+’ and ’-’ markings inside the battery compartment and insert in
the correct direction.

To open: To close:

1 Position the
battery
cover as
shown.
Use your
finger to unclip
the cover and
lift up.

2 Lower the
cover and
clip into
place.

Insert your
finger here.

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2. Clip the battery cover back into place.
3. When charging the battery pack for the first time, place the handset on the

4. When the handset is fully charged, f will appear steadily on the display.
base to charge for at least 16 hours continuously.

Plug the other end of the telephone line cord (make sure that one end is
already plugged into the base) into the telephone wall socket.

Connecting the handset and charger cradle

(for multi-pack only)

If you have purchased a multiple pack, you will need to carry out this process
for all the handsets and charger cradles.
1. Plug the AC power jack into the socket marked on the underside of the
charger cradle and plug the power adaptor into the AC power outlet.
2. Remove the battery cover from the back of the handset by placing your
finger in the groove at the bottom of the handset and lifting the cover up
to release, then insert the 2 x AAA Ni-MH rechargeable batteries supplied.
Please note the ’+’ and ’-’ markings inside the battery compartment and
insert in the correct direction.
3. Clip the battery cover back into place.
4. When charging the battery pack for the first time, place the handset on the
charger cradle to charge for at least 16 hours continuously.
5. When the handset is fully charged, f will appear steadily on the display.
The display will show the time and the date on the screen, to indicate that it
is registered to the base.

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3. Overview of the handset

C
D J
E K
L
F M
G
H

I N
O
P

A Earpiece
B Display
See page 7 for display icons.
C Call Block
Press to enter the call block menu.
D Menu / OK
Enter the main menu.
Select the option displayed on screen.
Confirm menu option.
E Hands-free key
Activate and deactivate hands-free during a call.
Important
Hands-free activation can suddenly increase the volume in the earpiece to a
very high level. Make sure the handset is not too close to your ear.
F Talk / Flash
Make or answer a call.
Use flash (F) functions.

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G Phonebook / Scroll Down / Volume down
Open the phonebook list.
Scroll down through lists and menus.
Decrease the earpiece or hands-free volume during a call.
H Voicemail
Press and hold to dial voicemail.
I * / Intercom
Dial a *.
Press and hold to make an internal call.
J Clear / Mute / Back
Delete characters and digits when entering names and numbers.
Mute / unmute the microphone during a call.
Go back to previous menu level.
K Redial
Open the redial list.
L Call List / Scroll Up / Volume up
Press u to enter the Call list.
Scroll up through lists and settings.
Increase the earpiece or hands-free volume during a call.
M End call / Exit / Switch handset on/off
End a call.
When in a menu, go back to standby mode.
Press and hold to switch handset off (when in standby) or on.
N # / Change case / Pause / CID format
Dial a #.
When entering letters / editing, press and hold to change the case from Abc
to abc or ABC mode.
When dialling or storing a number, press and hold to enter a pause (P).
In calls lists: Press to toggle the Caller ID display format among 7, 10 and 11
digits when returning calls from Caller ID list.
O Keypad lock / Space
In standby mode press and hold to lock / unlock the keypad.
Press to inset a space in text / number editing.
P Microphone

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4. Handset display

Display icons
Indicates signal strength.
Flashes when handset is not registered to the base or if you go out of
range.

Indicates a missed call.

Steady when making an outgoing call.

Flashes to indicate an incoming or internal call.

Indicates an incoming call when viewing the calls list.1

Indicates an outgoing call when viewing the calls list.

Hands-free is on.

Handset ringer is off.

Alarm is on.

Answer machine is on.

Indicates new voicemail messages received.2

Off when there is no voicemail messages.

Time.

Date.

f Battery is fully charged.

pq Indicates you can scroll through a list or adjust the volume in talk mode.

H Battery is partially charged.

l Battery is running low.
E Flashes when battery is almost fully discharged.
u Indicates more text after the displayed information.
1Forthis feature to work, you must subscribe to Caller ID Service from your
network operator. A subscription fee may be payable.
2This feature is dependent on your Network Service provider supporting the
service. A subscription fee may be payable.

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5. Overview of the base

A F
B G
C
D H

A Delete
Delete the current message during message playback.
Press and hold to delete all messages when in standby mode.
B Paging key
In standby mode, press to ring the handset(s).
Press and hold to enter registration mode when registering handsets.
C Answer machine On/Off / Answer machine on LED
Switches the answering machine on/off.
LED lights up when the answering machine is on.
D Skip back
Press to skip backward through the answering machine messages during
playback.
E Play / Stop / Message LED
Press to play recorded messages, press again to stop message playback.
LED flashes when you have new messages.
F Volume Down
Decrease playback volume.
G Volume Up
Increase playback volume.
H Skip forward
Press to skip forward through the answering machine messages during
playback.

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6. Using the phone Transfer a call
You can transfer an external call to
6.1 Calls another handset registered to the
Make a call base.
1. Press c. During an external call:
2. Dial the number. 1. If only 2 handsets are registered
to the base, press and hold *
Preparatory dialling and the other handset rings
1. Dial the number first. If you make automatically.
a mistake press u to delete the 2. If more than 2 handset are
last digit. registered to the base press and
hold * and scroll d to the handset
that is to be called and press M.
2. Press c to dial.

End a call
3. When the other handset answers,
1. Press e, or place the handset back press e to complete the transfer.
on the base or charger cradle.
Note
Note
Your external call resumes
If Auto hang up is switched off you will automatically after 1 minute if there is
need to press e to end a call. no answer.

Receive a call 3-way conference call

When you receive an external call, You can hold a 3-way conference
the phone rings and flashes on the call between 2 internal callers and 1
display. external caller.
1. Press c to answer the call. During a call with an external caller:

Note 1. If only 2 handsets are registered

to the base, press and hold *
If Auto answer is switched on you can and the other handset rings
simply lift the handset to answer a call. automatically.
6.2 Intercom 2. If more than 2 handset are
registered to the base press and
Make an internal call hold * and scroll d to the handset
If more than one handset is registered that is to join the call and press M.
to the base, internal calls can be made
press M to connect all three
3. When the other handset answers,
between two handsets. flashes and
the display shows the handset number callers to begin the conference
you are calling. call.
1. If only 2 handsets are registered 4. Press e to end the call.
to the base, press and hold *
and the other handset rings 6.3 Hands-free
automatically. To talk to the caller without holding
2. If more than 2 handset are the handset and for other people in
registered to the base press and the room to listen to the conversation
over the loudspeaker simply use the
hold * and scroll d to the handset
hands-free function.
that is to be called and press c.

1. Dial the number and then press h.

Make a hands-free call
Receive an internal call
When you receive an internal call,
flashes and the handset number that is 2. Press e to end the call.
calling you is displayed.

Press h to answer the call in hands-

Answer a call hands-free
1. Press c to answer the call.
free.

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Press h to switch the call between
Note 6.7 Switch the answering
machine on / off
the earpiece and the loudspeaker. The phone can digitally record up
During a hands-free call, press i or d to 12 minutes of messages. As well
to adjust the volume. as recording incoming messages, it
can record memos for other users.
6.4 Lock / unlock the keypad You can operate your Answering
You can lock the keypad so that it Machine from the base, the handset
cannot be operated accidentally or remotely from another phone.
while carrying it around. Via the base

Note 1. Press o on the base to turn the

answering machine on or off.
When the keypad is locked, you When the answering machine is
can still answer incoming calls and on the LED will come on.
operate the handset as normal during
Via the handset
Press M, scroll i or d to Answ.
the call. When the call ends, the

Machine and press M.

keypad lock comes on again.

Scroll d to Voice answer and press M.

1. Press and hold 0.
Keys locked is displayed.

only, Record also or Off and press M

2. To unlock the keypad, press and Press i or d to select either Answer
hold 0 again.
to confirm.
6.5 Paging / Find handset
6.8 Store a name or number
1. Press M. The display shows
You can alert a handset user that
they are wanted or locate a missing
handset. Phonebook.
Paging calls cannot be answered by 2. Press M. Scroll d to Add new.
a handset. 3. Press M. The display shows Enter
1. Press f on the base. All name.
handsets registered to the base 4. Enter the name and press M. The
will ring. display shows Enter number.
2. To stop the ringing, press f 5. Enter the number and press M
on the base again or press any to save.
button on the handset.

6.6 Dial mode

Your phone is set to tone dialling.
You should only need to change
this if connected to an older type of
switchboard / PBX which requires
pulse dialling.
1. Press M, scroll d to Advanced Set
and press M.

M.
2. Scroll d to Dial mode and press

3. Press i or d to select Tone or

Pulse and press M to confirm.

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7. Help
The is not scrolling during charge
• Bad battery contact – move the handset slightly.
• Dirty contact – Clean the battery contact with a cloth moistened with
alcohol.
• Battery is full – no need to charge.
No dialing tone
• No power – check the connections. Reset the phone: unplug and plug back
in the mains.
• Batteries are empty – charge the batteries for at least 16 hours.
• You are too far from the base – move closer to the base.
• Wrong line cable – use the line cable provided.
• Line adaptor (when needed) is not connected to the line cord – connect the
line adaptor (when needed) to the line cord.
Poor audio quality
• The base is too close to electrical appliances, reinforced concrete walls or
metal doorframes – move the base at least one meter away from any
electrical appliances.
The is blinking or has disappeared
• Handset is not registered to the base – register the handset to the base.
• You are too far from the base – move closer to the base.
No ring tone
• The ring tone is deactivated.
• Increase the volume.
• Make sure the Call Block mode is switched to off.
Caller ID service does not work
• Check your subscription with your network operator.
A phonebook entry cannot be stored
• The phonebook is full. Delete an entry to free memory.
No display
• Try recharging the batteries.
• Try disconnecting and connecting the base power supply.
• If LED is not lit up, then try disconnecting and connecting the base
power supply.
Unable to register another handset
• Maximum number of 4 handsets has been reached.
• The display shows Searching. You must unregister a handset in order to
register a new one.
Noise interference on your radio or television
• Your base or charger cradle may be too close. Move it as far away as
possible.

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Answer machine does not record messages
• Switch the answer machine on.
• The memory may be full. If so, you will need to delete some messages.
• Answer mode may be set to Answer only.
Change the mode to Record also.
Cannot access messages remotely
• Remote access may be switched off.
• If wrong PIN is entered a beep is played. You can enter the PIN again.
Cannot record announcement
• The memory may be full. If so, you will need to delete some messages.
Answer machine stops automatically
• The memory may be full. If so, you will need to delete some messages.
• The maximum message length is 3 minutes.

8. General Information
If your product is not working properly...
1. Read this Quick Start Guide.
2. Contact Customer Service: 1-833-468-1468
3. Please refer to the full user guide.

Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD.,

official licensee for this product. MOTOROLA and the Stylized M Logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and
are used under license. All other trademarks are the property of their respective
owners. © 2019 Motorola Mobility LLC. All rights reserved.

Version 10 (US)

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