FORD ECOSPORT Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2018

All rights reserved.

Part Number: GN15-19G219-ZFB 20180119174643
 Table of Contents

Introduction Supplementary Restraints

About This Manual ..........................................7 System
Symbols Glossary ............................................7 Principle of Operation .................................36
Data Recording .................................................9 Driver and Passenger Airbags ...................37
California Proposition 65 .............................11 Front Passenger Sensing System ...........38
Perchlorate ........................................................11 Side Airbags ....................................................40
Ford Credit .........................................................11 Driver and Passenger Knee Airbags ........41
Replacement Parts Recommendation Safety Canopy™ ............................................42
............................................................................12 Crash Sensors and Airbag Indicator .......43
Special Notices ...............................................12 Airbag Disposal ..............................................44
Mobile Communications Equipment
............................................................................13 Keys and Remote Controls
Export Unique Options ................................14
Principle of Operation .................................45
General Information on Radio
Environment Frequencies .................................................45
Protecting the Environment .......................15 Remote Control .............................................45
Replacing a Lost Key or Remote Control
Child Safety ..........................................................................49
General Information ......................................16
Installing Child Restraints ............................17 MyKey™
Booster Seats .................................................23 Principle of Operation .................................50
Child Restraint Positioning ........................25 Creating a MyKey ............................................51
Child Safety Locks ........................................26 Programming a MyKey ................................52
Clearing All MyKeys ......................................52
Seatbelts Checking MyKey System Status ..............52
Principle of Operation .................................28 Using MyKey With Remote Start
Fastening the Seatbelts .............................29 Systems ........................................................53
Seatbelt Height Adjustment ......................31 MyKey Troubleshooting ..............................53
Seatbelt Warning Lamp and Indicator
Chime .............................................................31 Doors and Locks
Seatbelt Reminder ........................................32 Locking and Unlocking ................................54
Child Restraint and Seatbelt Keyless Entry ...................................................57
Maintenance ...............................................34 Tailgate .............................................................59
Seatbelt Extension .......................................34
Security
Personal Safety System™ Passive Anti-Theft System .........................61
Personal Safety System™ .........................35 Anti-Theft Alarm ...........................................63

Steering Wheel
Adjusting the Steering Wheel ..................65

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Audio Control .................................................65 Climate Control

Voice Control ..................................................66 Principle of Operation .................................98
Cruise Control ................................................66 Air Vents ...........................................................98
Information Display Control .....................66 Manual Climate Control - Vehicles With:
Heated Steering Wheel ..............................66 Electronic Manual Temperature
Control (EMTC) .........................................99
Wipers and Washers Automatic Climate Control - Vehicles
With: Electronic Automatic
Windshield Wipers ........................................67 Temperature Control (EATC) .............100
Autowipers .......................................................67 Hints on Controlling the Interior Climate
Windshield Washers ....................................68 - Vehicles With: Electronic Automatic
Rear Window Wiper and Washers .........69 Temperature Control (EATC) ..............101
Hints on Controlling the Interior Climate
- Vehicles With: Electronic Manual
Lighting Temperature Control (EMTC) ............102
General Information .....................................70 Heated Rear Window - Vehicles With:
Lighting Control .............................................70 Electronic Automatic Temperature
Autolamps .........................................................71 Control (EATC) .........................................103
Instrument Lighting Dimmer .....................72 Heated Rear Window - Vehicles With:
Electronic Manual Temperature
Headlamp Exit Delay ....................................72 Control (EMTC) .......................................103
Daytime Running Lamps ............................73 Heated Exterior Mirrors .............................103
Front Fog Lamps ............................................73 Cabin Air Filter ..............................................103
Direction Indicators .......................................74
Interior Lamps .................................................74 Seats
Ambient Lighting ...........................................75 Sitting in the Correct Position ................104
Head Restraints ...........................................104
Windows and Mirrors Manual Seats ................................................106
Power Windows .............................................76 Power Seats ..................................................108
Exterior Mirrors ................................................77 Rear Seats ........................................................111
Interior Mirror ...................................................78 Heated Seats ..................................................114
Moonroof ..........................................................78
Auxiliary Power Points
Instrument Cluster Auxiliary Power Points ................................115
Gauges ..............................................................80
Warning Lamps and Indicators .................81 Storage Compartments
Audible Warnings and Indicators ............84 Center Console ...............................................117
Cool Box ............................................................117
Information Displays Glasses Holder ...............................................117
General Information .....................................85
Trip Computer ................................................88
Information Messages ................................88

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 Table of Contents

Starting and Stopping the Using Traction Control ..............................149

Engine
General Information ....................................119 Stability Control
Ignition Switch ...............................................119 Principle of Operation ...............................150
Push Button Ignition Switch ....................120 Using Stability Control ..............................150
Starting a Gasoline Engine .......................122
Engine Block Heater ....................................123 Parking Aids
Automatic Engine Shutdown ..................124 Principle of Operation .................................151
Rear Parking Aid ............................................151
Unique Driving Characteristics Rear View Camera .......................................152

Auto-Start-Stop ...........................................125 Cruise Control

Principle of Operation ................................156
Fuel and Refueling Using Cruise Control ...................................156
Safety Precautions ......................................127
Fuel Quality - Gasoline ...............................127 Driving Aids
Fuel Filler Funnel Location .......................128 Blind Spot Information System .............158
Running Out of Fuel ....................................128 Cross Traffic Alert ........................................159
Refueling .........................................................130 Steering ...........................................................162
Fuel Consumption .......................................132
Load Carrying
Engine Emission Control Luggage Anchor Points .............................163
Emission Law ................................................134 Rear Under Floor Storage .........................163
Catalytic Converter .....................................135 Luggage Covers ............................................163
Roof Racks and Load Carriers ................164
Transmission Load Limit ......................................................165
Automatic Transmission ...........................138
Towing
Four-Wheel Drive Towing a Trailer ..............................................171
Using Four-Wheel Drive ............................142 Trailer Sway Control .....................................171
Recommended Towing Weights ............172
Brakes Essential Towing Checks ...........................173
General Information ...................................146 Towing Points ................................................175
Hints on Driving With Anti-Lock Brakes Transporting the Vehicle ...........................176
.........................................................................146 Towing the Vehicle on Four Wheels ......176
Parking Brake .................................................147
Hill Start Assist .............................................147 Driving Hints
Breaking-In .....................................................178
Traction Control Economical Driving .....................................178
Principle of Operation ...............................149

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 Table of Contents

Cold Weather Precautions .......................178 Engine Oil Check ........................................206

Driving Through Water ...............................178 Oil Change Indicator Reset .....................207
Floor Mats .......................................................179 Engine Cooling Fan ....................................207
Engine Coolant Check ..............................208
Roadside Emergencies Automatic Transmission Fluid Check
Roadside Assistance ...................................181 .........................................................................212
Hazard Flashers ...........................................182 Brake Fluid Check ........................................212
Fuel Shutoff ...................................................182 Washer Fluid Check ....................................213
Jump Starting the Vehicle ........................183 Changing the 12V Battery .........................213
Post-Crash Alert System ..........................185 Checking the Wiper Blades ......................215
Changing the Wiper Blades .....................215
Customer Assistance Adjusting the Headlamps .........................216
Getting the Services You Need ..............186 Removing a Headlamp ..............................217
In California (U.S. Only) .............................187 Changing a Bulb ...........................................218
The Better Business Bureau (BBB) Auto Bulb Specification Chart ..........................226
Line Program (U.S. Only) .....................188 Changing the Engine Air Filter ................227
Utilizing the Mediation/Arbitration Drive Belt Routing - 1.0L EcoBoost™
Program (Canada Only) .......................189 ........................................................................228
Getting Assistance Outside the U.S. and Drive Belt Routing - 2.0L ..........................228
Canada .......................................................189
Ordering Additional Owner's Literature Vehicle Care
..........................................................................191
General Information ..................................229
Reporting Safety Defects (U.S. Only)
..........................................................................191 Cleaning Products ......................................229
Reporting Safety Defects (Canada Only) Cleaning the Exterior .................................230
..........................................................................191 Waxing .............................................................231
Cleaning the Engine ....................................231
Fuses Cleaning the Windows and Wiper Blades
Fuse Box Locations .....................................193 ........................................................................232
Fuse Specification Chart ..........................193 Cleaning the Interior ...................................232
Changing a Fuse .........................................200 Cleaning the Instrument Panel and
Instrument Cluster Lens .......................233
Maintenance Cleaning Leather Seats .............................233
Repairing Minor Paint Damage .............234
General Information ..................................202
Cleaning the Wheels .................................234
Opening and Closing the Hood .............202
Vehicle Storage ............................................234
Under Hood Overview - 2.0L .................203
Body Styling Kits .........................................236
Under Hood Overview - 1.0L EcoBoost™
........................................................................204
Engine Oil Dipstick - 1.0L EcoBoost™ Wheels and Tires
........................................................................205 General Information ...................................237
Engine Oil Dipstick - 2.0L ........................206 Tire Sealant and Inflator Kit ...................239

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 Table of Contents

Tire Care .........................................................245 SYNC™ 3

Using Summer Tires ..................................260 General Information ..................................307
Using Snow Chains ...................................260 Home Screen .................................................317
Tire Pressure Monitoring System ...........261 Using Voice Recognition ...........................319
Changing a Road Wheel ..........................265 Entertainment ..............................................325
Lug Nuts .........................................................270 Phone ..............................................................334
Navigation .....................................................340
Capacities and Specifications Apps ................................................................350
Settings ..........................................................353
Engine Specifications - 2.0L ....................271 SYNC™ 3 Troubleshooting .....................367
Engine Specifications - 1.0L EcoBoost™
.........................................................................272
Accessories
Transmission Specifications - 2.0L ......273
Accessories ...................................................379
Transmission Specifications - 1.0L
EcoBoost™ ...............................................274
Motorcraft Parts - 1.0L EcoBoost™ ......275 Ford Protect
Motorcraft Parts - 2.0L .............................276 Ford Protect ...................................................381
Vehicle Identification Number ................277
Vehicle Certification Label ......................278 Scheduled Maintenance
Transmission Code Designation ...........278 General Maintenance Information ......383
Capacities and Specifications - 1.0L Normal Scheduled Maintenance .........386
EcoBoost™ ...............................................279 Special Operating Conditions Scheduled
Capacities and Specifications - 2.0L Maintenance ............................................389
........................................................................282 Scheduled Maintenance Record ..........390

Audio System Appendices

General Information ..................................285 End User License Agreement .................401
Audio Unit - Vehicles With: SYNC ........285 Type Approvals ...........................................426
Audio Unit - Vehicles With: SYNC 3 .....288
USB Port ........................................................289

SYNC™
General Information ..................................290
Using Voice Recognition ...........................291
Using SYNC™ With Your Phone ...........293
SYNC™ Applications and Services ......294
Using SYNC™ With Your Media Player
........................................................................298
SYNC™ Troubleshooting ........................299

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 Introduction

ABOUT THIS MANUAL

Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any A Right-hand side.
device that may take your focus off the
road. Your primary responsibility is the safe B Left-hand side.
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of SYMBOLS GLOSSARY
voice-operated systems when possible.
Make sure you are aware of all applicable These are some of the symbols you may
local laws that may affect the use of see on your vehicle.
electronic devices while driving. Air conditioning system

Note: This manual describes product

features and options available throughout Air conditioning system lubricant
the range of available models, sometimes type
even before they are generally available. It
may describe options not fitted to the Anti-lock braking system
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in Avoid smoking, flames or sparks
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle Battery
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling Battery acid
your vehicle. It is an integral part of your
vehicle.
Brake fluid - non petroleum
This manual may qualify the location of a based
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Introduction

Brake system Fasten seatbelt

Flammable

Cabin air filter Front airbag

Check fuel cap Front fog lamps

Child safety door lock or unlock Fuel pump reset

Child seat lower anchor Fuse compartment

Child seat tether anchor Hazard flashers

Cruise control Heated rear window

Do not open when hot Windshield defrosting system

Engine air filter Interior luggage compartment

release

Engine coolant Jack

Engine coolant temperature Keep out of reach of children

Lighting control
Engine oil

Low tire pressure warning

Explosive gas

Maintain correct fluid level

Fan warning

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Introduction

Note operating instructions Side airbag

Horn control Shield the eyes

Panic alarm Stability control

Parking aid Windshield wiping system

Parking brake Windshield wash and wipe

Power steering fluid

DATA RECORDING
Power windows front/rear Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
Power window lockout diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
Requires registered technician systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
Safety alert service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
See Owner's Manual among them vehicle diagnostic
information received through a direct
connection to your vehicle when
See Service Manual diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
Service engine soon permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
Passenger airbag activated information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
Passenger airbag deactivated as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Introduction

data only as long as necessary to perform The event data recorder in this vehicle
these functions or to comply with law. We is designed to record such data as:
may provide information where required • How various systems in your vehicle
in response to official requests to law were operating;
enforcement or other government
authorities or third parties acting with • Whether or not the driver and
lawful authority or court order, and such passenger safety belts were
information may be used in legal buckled/fastened;
proceedings. For U.S. only (if equipped), if • How far (if at all) the driver was
you choose to use connected apps and depressing the accelerator and/or
services, such as SYNC Vehicle Health the brake pedal; and
Report or MyFord Mobile App, you consent • How fast the vehicle was traveling;
that certain diagnostic information may and
also be accessed electronically by Ford
Motor Company and Ford authorized • Where the driver was positioning
service facilities, and that the diagnostic the steering wheel.
information may be used to provide This data can help provide a better
services to you, personalizing your understanding of the circumstances in
experience, troubleshoot, and to improve which crashes and injuries occur.
products and services and offer you
Note: Event data recorder data is
products and services that may interest
recorded by your vehicle only if a
you, where permitted by law. For Canada
non-trivial crash situation occurs; no data
only, for more information, please review
is recorded by the event data recorder
the Ford of Canada privacy policy at
under normal driving conditions and no
www.ford.ca, including our U.S. data
personal data or information (e.g., name,
storage and use of service providers in
gender, age, and crash location) is
other jurisdictions who may be subject to
recorded (see limitations regarding 911
legal requirements in Canada, the United
Assist and Traffic, directions and
States and other countries applicable to
Information privacy below). However,
them, for example, lawful requirements to
parties, such as law enforcement, could
disclose personal information to
combine the event data recorder data
governmental authorities in those
with the type of personally identifying
countries. See SYNC™ (page 290).
data routinely acquired during a crash
Event Data Recording investigation.
To read data recorded by an event data
This vehicle is equipped with an event recorder, special equipment is required,
data recorder. The main purpose of an and access to the vehicle or the event
event data recorder is to record, in data recorder is needed. In addition to
certain crash or near crash-like the vehicle manufacturer, other
situations, such as an airbag parties, such as law enforcement, that
deployment or hitting a road obstacle; have such special equipment, can read
this data will assist in understanding the information if they have access to
how a vehicle’s systems performed. the vehicle or the event data recorder.
The event data recorder is designed to Ford Motor Company and Ford of
record data related to vehicle dynamics Canada do not access event data
and safety systems for a short period recorder information without obtaining
of time, typically 30 seconds or less. consent, unless pursuant to court order

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 Introduction

or where required by law enforcement, CALIFORNIA PROPOSITION 65

other government authorities or other
third parties acting with lawful WARNINGS
authority. Other parties may seek to
access the information independently Some constituents of engine
of Ford Motor Company and Ford of exhaust, certain vehicle components,
Canada. certain fluids contained in vehicles
and certain products of component wear
Note: Including to the extent that any contain or emit chemicals known to the
law pertaining to Event Data Recorders State of California to cause cancer and
applies to SYNC or its features, please birth defects or other reproductive harm.
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist Battery posts, terminals and related
may, through any paired and connected accessories contain lead and lead
cell phone, disclose to emergency compounds, chemicals known to the
services that the vehicle has been in a State of California to cause cancer and
crash involving the deployment of an reproductive harm. Batteries also contain
airbag or, in certain vehicles, the other chemicals known to the State of
activation of the fuel pump shut-off. California to cause cancer. Wash your
Certain versions or updates to 911 Assist hands after handling.
may also be capable of being used to
electronically or verbally provide to 911 PERCHLORATE
operators the vehicle location (such as
latitude and longitude), and/or other Certain components in your vehicle such
details about the vehicle or crash or as airbag modules, seatbelt pretensioners
personal information about the and remote control batteries may contain
occupants to assist 911 operators to perchlorate material. Special handling
provide the most appropriate emergency may apply for service or vehicle end of life
services. If you do not want to disclose disposal.
this information, do not activate the 911
Assist feature. See SYNC™ (page 290). For more information visit:
Additionally, when you connect to
Web Address
Traffic, Directions and Information (if
equipped, U.S. only), the service uses www.dtsc.ca.gov/hazard-
GPS technology and advanced vehicle ouswaste/perchlorate
sensors to collect the vehicle’s current
location, travel direction, and speed
(“vehicle travel information”), only to FORD CREDIT
help provide you with the directions,
traffic reports, or business searches US Only
that you request. If you do not want
Ford or its vendors to receive this Ford Credit offers a full range of financing
information, do not activate the and lease plans to help you acquire your
service. For more information, see vehicle. If you have financed or leased your
Traffic, Directions and Information, vehicle through Ford Credit, thank you for
Terms and Conditions. See SYNC™ your business.
(page 290).

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 Introduction

We offer a number of convenient ways for vehicle development we validate that

you to contact us, and to manage your these parts deliver the intended level of
account. protection as a whole system. A great way
to know for sure you are getting this level
Call 1-800-727-7000.
of protection is to use genuine Ford
For more information about Ford Credit replacement collision parts.
and access to Account Manager, go to
www.ford.com/finance. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
REPLACEMENT PARTS parts are the only replacement parts that
RECOMMENDATION benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
We have built your vehicle to the highest to your vehicle as a result of failed
standards using quality parts. We non-Ford parts. For additional information,
recommend that you demand the use of refer to the terms and conditions of the
genuine Ford and Motorcraft parts Ford Warranty.
whenever your vehicle requires scheduled
maintenance or repair. You can clearly SPECIAL NOTICES
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or New Vehicle Limited Warranty
Motorcraft branding on the parts or their
packaging. For a detailed description of what is
covered and what is not covered by your
Scheduled Maintenance and vehicle’s New Vehicle Limited Warranty,
Mechanical Repairs see the Warranty Manual that is provided
to you along with your Owner’s Manual.
One of the best ways for you to make sure
that your vehicle provides years of service Special Instructions
is to have it maintained in line with our
recommendations using parts that For your added safety, your vehicle is fitted
conform to the specifications detailed in with sophisticated electronic controls.
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these WARNINGS
specifications. You risk death or serious injury to
yourself and others if you do not
Collision Repairs follow the instruction highlighted by
the warning symbol. Failure to follow the
We hope that you never experience a specific warnings and instructions could
collision, but accidents do happen. result in personal injury.
Genuine Ford replacement collision parts
meet our stringent requirements for fit, NEVER use a rearward facing child
finish, structural integrity, corrosion restraint on a seat protected by an
protection and dent resistance. During ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur.

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 Introduction

On Board Diagnostics Data Link Using Your Vehicle With a

Connector Snowplow
WARNING Do not use this vehicle for
snowplowing.
Do not connect wireless plug-in
devices to the data link connector. Your vehicle does not have a snowplowing
Unauthorized third parties could gain package.
access to vehicle data and impair the
performance of safety related systems. Using Your Vehicle as an
Only allow repair facilities that follow our Ambulance
service and repair instructions to connect Do not use this vehicle as an
their equipment to the data link connector. ambulance.
Your vehicle does not have the Ford
Your vehicle has an OBD Data Link
Ambulance Preparation Package.
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and MOBILE COMMUNICATIONS
reprogramming services. Installing an
aftermarket device that uses the DLC
EQUIPMENT
during normal driving for purposes such as
remote insurance company monitoring, WARNING
transmission of vehicle data to other Driving while distracted can result in
devices or entities, or altering the loss of vehicle control, crash and
performance of the vehicle, may cause injury. We strongly recommend that
interference with or even damage to you use extreme caution when using any
vehicle systems. We do not recommend device that may take your focus off the
or endorse the use of aftermarket plug-in road. Your primary responsibility is the safe
devices unless approved by Ford. The operation of your vehicle. We recommend
vehicle Warranty will not cover damage against the use of any hand-held device
caused by an aftermarket plug-in device. while driving and encourage the use of
voice-operated systems when possible.
Notice to Owners of Pickup Trucks Make sure you are aware of all applicable
and Utility Type Vehicles local laws that may affect the use of
electronic devices while driving.
WARNING
Utility vehicles have a significantly Using mobile communications equipment
higher rollover rate than other types is becoming increasingly important in the
of vehicles. conduct of business and personal affairs.
However, you must not compromise your
Before you drive your vehicle, please read own or others’ safety when using such
this Owner’s Guide carefully. Your vehicle equipment. Mobile communications can
is not a passenger car. As with other enhance personal safety and security when
vehicles of this type, failure to operate this appropriately used, particularly in
vehicle correctly may result in loss of emergency situations. Safety must be
vehicle control, vehicle rollover, personal paramount when using mobile
injury or death.

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 Introduction

communications equipment to avoid

negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.

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 Environment

PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.

For details about Ford Motor

Company's sustainability progress and
initiatives visit:
Web Address

www.sustainability.ford.com

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 Child Safety

GENERAL INFORMATION WARNINGS

Technician (CPST) to make sure that you
See the following sections for directions properly install the child restraint in your
on how to properly use safety restraints vehicle and that you consult your
for children. pediatrician to make sure you have a child
restraint appropriate for your child. To
WARNINGS
locate a child restraint fitting station and
Always make sure your child is CPST, contact NHTSA toll free at
secured properly in a device that is 1-888-327-4236 or go to
appropriate for their height, age and www.nhtsa.dot.gov. In Canada, contact
weight. Child safety restraints must be Transport Canada toll free at
bought separately from your vehicle. 1-800-333-0371 or go to www.tc.gc.ca to
Failure to follow these instructions and find a Child Car Seat Clinic in your area.
guidelines may result in an increased risk Failure to properly restrain children in child
of serious injury or death to your child. restraints made especially for their height,
All children are shaped differently. age and weight, may result in an increased
The National Highway Traffic Safety risk of serious injury or death to your child.
Administration and other safety On hot days, the temperature inside
organizations, base their recommendations the vehicle can rise very quickly.
for child restraints on probable child height, Exposure of people or animals to
age and weight thresholds, or on the these high temperatures for even a short
minimum requirements of the law. We time can cause death or serious heat
recommend that you check with a NHTSA related injuries, including brain damage.
Certified Child Passenger Safety Small children are particularly at risk.

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 Child Safety

Recommendations for Safety Restraints for Children

Child Child size, height, weight, or age Recommended restraint

type

Use a child safety seat

Infants or Children weighing 40 lb (18 kg) or less (sometimes called an
toddlers (generally age four or younger). infant carrier, convertible
seat, or toddler seat).
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four Use a belt-positioning
Small children
and less than age 12, and between 40 lb booster seat.
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Children who have outgrown or no longer Use a vehicle safety belt
properly fit in a belt-positioning booster having the lap belt snug
seat (generally children who are at least and low across the hips,
Larger children 4 ft. 9 in. (1.45 m) tall or greater than shoulder belt centered
80 lb (36 kg) or 100 lb (45 kg) if recom- across the shoulder and
mended by child restraint manufacturer). chest, and seatback
upright.

• You are required by law to properly use

safety seats for infants and toddlers in INSTALLING CHILD
the United States and Canada. RESTRAINTS
• Many states and provinces require that
small children use approved booster Child Seats
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 lb (36 kg). Check your local
and state or provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
General Information (page 16).

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 Child Safety

Use a child safety seat (sometimes called • Place the vehicle seat upon which the
an infant carrier, convertible seat, or child seat will be installed in the upright
toddler seat) for infants, toddlers, or position.
children weighing 40 lb (18 kg) or less • Put the safety belt in the automatic
(generally age four or younger). locking mode. See Step 5. This vehicle
does not require the use of a locking
Using Lap and Shoulder Belts clip.
WARNINGS Perform the following steps when
Airbags can kill or injure a child in a installing the child seat with combination
child restraint. Never place a lap and shoulder belts:
rear-facing child restraint in front of Note: Although the child seat illustrated is
an active airbag. If you must use a a forward facing child seat, the steps are
forward-facing child restraint in the front the same for installing a rear facing child
seat, move the seat upon which the child seat.
restraint is installed all the way back.
Airbags can kill or injure a child in a Standard safety belts
child restraint. Properly restrain
children 12 and under in the rear seat
whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.
1. Position the child safety seat in a seat
When installing a child safety seat with with a combination lap and shoulder
combination lap and shoulder belts: belt.
• Use the correct safety belt buckle for
that seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the child
seat and the release button, to prevent
accidental unbuckling.

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 Child Safety

2. After positioning the child safety seat

in the proper seating position, pull
down on the shoulder belt and then
grasp the shoulder belt and lap belt
together behind the belt tongue.

5. To put the retractor in the automatic

locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
3. While holding the shoulder and lap belt available on the front passenger and rear
portions together, route the tongue seats.
through the child seat according to the 6. Allow the belt to retract to remove
child seat manufacturer's instructions. slack. The belt will click as it retracts
Be sure the belt webbing is not twisted. to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.

4. Insert the belt tongue into the proper

buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.

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 Child Safety

8. Remove remaining slack from the belt. Using Lower Anchors and Tethers
Force the seat down with extra weight, for CHildren (LATCH)
for example, by pressing down or
kneeling on the child restraint while WARNINGS
pulling up on the shoulder belt in order Do not attach two child safety
to force slack from the belt. This is restraints to the same anchor. In a
necessary to remove the remaining crash, one anchor may not be strong
slack that will exist once the extra enough to hold two child safety restraint
weight of the child is added to the child attachments and may break, causing
restraint. It also helps to achieve the serious injury or death.
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean Depending on where you secure a
toward the buckle will provide extra child restraint, and depending on the
help to remove remaining slack from child restraint design, you may block
the belt. access to certain seatbelt buckle
assemblies and LATCH lower anchors,
9. Attach the tether strap (if the child seat rendering those features potentially
is equipped). unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.

The LATCH system is composed of three

vehicle anchor points: two lower anchors
located where seat back and seat cushion
meet (called the seat bight) and one top
tether anchor located behind that seating
position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
10. Before placing the child in the seat, anchors at the LATCH equipped seating
forcibly move the seat forward and positions in your vehicle. This type of
back to make sure the seat is securely attachment method eliminates the need
held in place. To check this, grab the to use safety belts to attach the child seat,
seat at the belt path and attempt to however the safety belt can still be used
move it side to side and forward and to attach the child seat. For forward-facing
back. There should be no more than child seats, the top tether strap must also
1 in (2.5 cm) of movement for proper be attached to the proper top tether
installation. anchor, if a top tether strap has been
We recommend checking with a NHTSA provided with your child seat.
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.

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 Child Safety

Use of Inboard Lower Anchors from the

Outboard Seating Positions (Center
Seating Use)

WARNING
The standardized spacing for LATCH
lower anchors is 11 in (280 mm)
center to center. Do not use LATCH
lower anchors for the center seating
position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
Your vehicle has LATCH lower anchors for
child seat installation at the seating The lower anchors at the center of the
positions marked with the child seat second row rear seat are spaced 15.75 in
symbol. (40 cm) apart. A child seat with rigid
LATCH attachments cannot be installed
at the center seating position. LATCH
compatible child seats (with attachments
on belt webbing) can only be used at this
seating position provided that the child
seat manufacturer's instructions permit
use with the anchor spacing stated. Do not
attach a child seat to any lower anchor if
an adjacent child seat is attached to that
anchor.
Each time you use the safety seat, check
that the seat is properly attached to the
lower anchors and tether anchor, if
The LATCH anchors are located at the rear applicable. Tug the child seat from side to
section of the rear seat between the side and forward and back where it is
cushion and seat back below the symbols secured to your vehicle. The seat should
as shown. Follow the child seat move less than one inch when you do this
manufacturer's instructions to properly for a proper installation.
install a child seat with LATCH
If the safety seat is not anchored properly,
attachments. Follow the instructions on
the risk of a child being injured in a crash
attaching child safety seats with tether
greatly increases.
straps.
Attach LATCH lower attachments of the
child seat only to the anchors shown.

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 Child Safety

Combining Safety Belt and LATCH Perform the following steps to install a
Lower Anchors for Attaching Child child safety seat with tether anchors:
Safety Seats Note: If you install a child seat with rigid
When used in combination, either the LATCH attachments, do not tighten the
safety belt or the LATCH lower anchors tether strap enough to lift the child seat off
may be attached first, provided a proper your vehicle seat cushion when the child is
installation is achieved. Attach the tether seated in it. Keep the tether strap just snug
strap afterward, if included with the child without lifting the front of the child seat.
seat. Keeping the child seat just touching your
vehicle seat gives the best protection in a
Using Tether Straps severe crash.
Many forward-facing child safety 1. Route the child safety seat tether strap
seats include a tether strap over the back of the seat. For outboard
which extends from the back of seating positions, route the tether strap
the child safety seat and hooks to an under the head restraint and between
anchoring point called the top tether the head restraint posts. For the center
anchor. Tether straps are available as an seating positions, route the tether strap
accessory for many older safety seats. over the top of the head restraint. If
needed, the head restraints can also
Contact the manufacturer of your child be removed.
seat for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety seat
does not reach the appropriate top tether
anchor in your vehicle.
Once the child safety seat has been
installed using either the safety belt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view):
2. Locate the correct anchor for the
selected seating position.

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 Child Safety

(45 kg) if recommended by your child

restraint manufacturer). Many state and
provincial laws require that children use
approved booster seats until they reach
age eight, a height of 57 in (1.45 m) tall, or
80 lb (36 kg).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:

3. Clip the tether strap to the anchor as

shown.
4. Tighten the child safety seat tether
strap according to the manufacturer's
instructions.
If your child restraint system is equipped
with a tether strap, and the child restraint
manufacturer recommends its use, Ford
also recommends its use.
• Can the child sit all the way back
against their vehicle seat backrest with
BOOSTER SEATS knees bent comfortably at the edge of
the seat cushion?
WARNING
• Can the child sit without slouching?
Do not put the shoulder section of
• Does the lap belt rest low across the
the seatbelt or allow the child to put
hips?
the shoulder section of the seatbelt
under their arm or behind their back. Failure • Is the shoulder belt centered on the
to follow this instruction could reduce the shoulder and chest?
effectiveness of the seatbelt and increase • Can the child stay seated like this for
the risk of injury or death in a crash. the whole trip?
Always use booster seats in conjunction
Use a belt-positioning booster seat for with your vehicle lap and shoulder belt.
children who have outgrown or no longer
properly fit in a child safety restraint
(generally children who are less than 57 in
(1.45 m) tall, are greater than age 4 and
less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb

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 Child Safety

Types of Booster Seats

• High back booster seats

• Backless booster seats If, with a backless booster seat, you cannot
find a seating position that adequately
If your backless booster seat has a supports your child's head, a high back
removable shield, remove the shield. If a booster seat would be a better choice.
vehicle seating position has a low seat
backrest or no head restraint, a backless Children and booster seats vary in size and
booster seat may place your child's head shape. Choose a booster that keeps the
(as measured at the tops of the ears) lap belt low and snug across the hips,
above the top of the seat. In this case, never up across the stomach, and lets you
move the backless booster to another adjust the shoulder belt to cross the chest
seating position with a higher seat backrest and rest snugly near the center of the
or head restraint and lap and shoulder shoulder. The following drawings compare
belts, or consider using a high back booster the ideal fit (center) to a shoulder belt
seat. uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.

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 Child Safety

If the booster seat slides on the vehicle WARNINGS

seat upon which it is being used, placing a provided for installation and use in
rubberized mesh sold as shelf or carpet conjunction with the instructions and
liner under the booster seat may improve warnings provided by your vehicle
this condition. Do not introduce any item manufacturer. A safety seat that is
thicker than this under the booster seat. improperly installed or utilized, is
Check with the booster seat inappropriate for your child's height, age,
manufacturer's instructions. or weight or does not properly fit the child
may increase the risk of serious injury or
death.
CHILD RESTRAINT
Never let a passenger hold a child on
POSITIONING his or her lap while your vehicle is
moving. The passenger cannot
WARNINGS protect the child from injury in a crash,
Airbags can kill or injure a child in a which may result in serious injury or death.
child seat. Never place a rear-facing Never use pillows, books, or towels
child seat in front of an active airbag. to boost a child. They can slide
If you must use a forward-facing child seat around and increase the likelihood
in the front seat, move the vehicle seat of injury or death in a crash.
upon which the child seat is installed all
the way back. When possible, all children Always restrain an unoccupied child
age 12 and under should be properly seat or booster seat. These objects
restrained in a rear seating position. If all may become projectiles in a crash or
children cannot be seated and restrained sudden stop, which may increase the risk
properly in a rear seating position, properly of serious injury.
restrain the largest child in the front seat. Never place, or allow a child to place,
Always carefully follow the the shoulder belt under a child's arm
instructions and warnings provided or behind the back because it
by the manufacturer of any child reduces the protection for the upper part
restraint to determine if the restraint device of the body and may increase the risk of
is appropriate for your child's size, height, injury or death in a crash.
weight, or age. Follow the child restraint
manufacturer's instructions and warnings

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 Child Safety

WARNINGS WARNINGS
To avoid risk of injury, do not leave children or pets unattended in your vehicle.

Recommendations for attaching child safety restraints for children

Use any attachment method as indicated below by X

LATCH LATCH Safety belt Safety belt Safety belt

Combined (lower (lower and top and LATCH only
Restraint weight of anchors anchors tether (lower
Type child and and top only) anchor anchors
child seat tether and top
anchor) tether
anchor)

Rear facing Up to 65 lb
X X
child seat (29.5 kg)
Rear facing Over 65 lb
X
child seat (29.5 kg)
Forward
Up to 65 lb
facing X X X
(29.5 kg)
child seat
Forward
Over 65 lb
facing X X
(29.5 kg)
child seat

Note: The child seat must rest tightly

against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
104).

CHILD SAFETY LOCKS

WARNING
You cannot open the rear doors from
inside if you have put the child safety
locks on.
Rear Left-Hand Door
Turn anti-clockwise to lock and clockwise
to unlock.

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 Child Safety

Rear Right-Hand Door

Turn clockwise to lock and anti-clockwise
to unlock.

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 Seatbelts

PRINCIPLE OF OPERATION WARNINGS

When possible, all children 12 years
WARNINGS old and under should be properly
Always drive and ride with your restrained in a rear seating position.
seatback upright and the lap belt Failure to follow this could seriously
snug and low across the hips. increase the risk of injury or death.
To reduce the risk of injury, make Seatbelts and seats can become hot
sure children sit where they can be in a vehicle that has been closed up
properly restrained. in sunny weather; they could burn a
small child. Check seat covers and buckles
Never let a passenger hold a child on before you place a child anywhere near
his or her lap while your vehicle is them.
moving. The passenger cannot
protect the child from injury in a crash. Front and rear seat occupants,
including pregnant women, should
All occupants of your vehicle, wear seatbelts for optimum
including the driver, should always protection in an accident.
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear All seating positions in your vehicle have
your seatbelts could seriously increase the lap and shoulder seatbelts. All occupants
risk of injury or death. of the vehicle should always properly wear
their seatbelts, even when an airbag
It is extremely dangerous to ride in a supplemental restraint system is provided.
cargo area, inside or outside of a
vehicle. In a crash, people riding in The seatbelt system consists of:
these areas are more likely to be seriously • Lap and shoulder seatbelts.
injured or killed. Do not allow people to ride • Shoulder seatbelt with automatic
in any area of your vehicle that is not locking mode, (except driver seatbelt).
equipped with seats and seatbelts. Be sure
everyone in your vehicle is in a seat and • Height adjuster at the front outboard
using a seatbelt properly. seating positions.
• Seatbelt pretensioner at the front
In a rollover crash, an unbelted
outboard seating positions.
person is significantly more likely to
die than a person wearing a seatbelt. • Belt tension sensor at the front
outboard passenger seating position.
Each seating position in your vehicle
has a specific seatbelt assembly · Seatbelt warning light and
which is made up of one buckle and chime.
one tongue that are designed to be used
as a pair. 1) Use the shoulder belt on the · Crash sensors and monitoring
outside shoulder only. Never wear the system with readiness indicator.
shoulder belt under the arm. 2) Never
swing the seatbelt around your neck over
the inside shoulder. 3) Never use a single
belt for more than one person.

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 Seatbelts

The seatbelt pretensioners at the front

seating positions are designed to tighten
the seatbelts when activated. In frontal
and near-frontal crashes, the seatbelt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. The pretensioners
will activate when the Safety Canopy is
deployed.

FASTENING THE SEATBELTS

The front outboard and rear safety
restraints in the vehicle are combination 2. To unfasten, press the release button
lap and shoulder belts. and remove the tongue from the
buckle.

Using the Sliding Clip (If Equipped)

1. Insert the belt tongue into the proper

buckle (the buckle closest to the
direction the tongue is coming from)
until you hear a snap and feel it latch. Slide the clip away from the seatbelt
Make sure you securely fasten the tongue so there is no loose webbing when
tongue in the buckle. an occupant or child restraint is fastened.
You can also use the sliding clip to raise
the seatbelt tongue and prevent it from
rattling or to ease access to the seatbelt
tongue.

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 Seatbelts

Using Seatbelts During Pregnancy All safety restraints in the vehicle are
combination lap and shoulder belts. The
WARNING driver seatbelt has the vehicle sensitive
Always ride and drive with your locking mode. The front outboard
seatback upright and properly fasten passenger and rear seat seatbelts have
your seatbelt. Fit the lap portion of both the vehicle sensitive locking mode
the seatbelt snugly and low across the and the automatic locking mode.
hips. Position the shoulder portion of the Vehicle Sensitive Mode
seatbelt across your chest. Pregnant
women must follow this practice. See the This is the normal retractor mode, which
following figure. allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a
Pregnant women should always wear their small length of webbing back toward the
seatbelt. Position the lap belt portion of a stowed position. For rear seatbelts, recline
combination lap and shoulder belt low the rear seat backrest or push the seat
across the hips below the belly and worn backrest cushion away from the seatbelt.
as tight as comfort allows. Position the Feed a small length of webbing back
shoulder belt to cross the middle of the toward the stowed position.
shoulder and the center of the chest.
Automatic Locking Mode
Seatbelt Locking Modes In this mode, the shoulder belt
WARNING automatically pre-locks. The belt retracts
to remove any slack in the shoulder belt.
You must replace the seatbelt if the The automatic locking mode is not
automatic locking retractor or any available on the driver seatbelt.
other seatbelt function is not
operating correctly. Failure to replace the
seatbelt and retractor assembly could
increase the risk of injury in a crash.

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 Seatbelts

When to Use the Automatic Locking SEATBELT HEIGHT

Mode
ADJUSTMENT (If Equipped)
Use this mode when you install a child
safety seat, except a booster seat, in the WARNING
passenger front or rear seating positions.
Properly restrain children 12 years old and Position the seatbelt height adjuster
under in a rear seating position whenever so that the seatbelt rests across the
possible. See Child Safety (page 16). middle of your shoulder. Failure to
adjust the seatbelt correctly could reduce
How to Use the Automatic Locking its effectiveness and increase the risk of
Mode injury in a crash.

1. Buckle the combination lap and

shoulder belt. 1. Pull the button and slide the height
adjuster up or down.
2. Grasp the shoulder portion and pull
downward until you pull the entire belt 2. Release the button and pull down on
out. As the belt retracts, you will hear the height adjuster to make sure it is
a clicking sound. This indicates the locked in place.
seatbelt is now in the automatic
locking mode. SEATBELT WARNING LAMP
How to Disengage the Automatic AND INDICATOR CHIME
Locking Mode
This lamp illuminates and an
Unbuckle the combination lap and audible warning will sound if the
shoulder belt and allow it to retract driver seatbelt has not been
completely to disengage the automatic fastened when the vehicle's ignition is
locking mode and activate the vehicle turned on.
sensitive (emergency) locking mode.

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 Seatbelts

Conditions of operation

If Then

The driver seatbelt is not buckled before The seatbelt warning light illuminates and
the ignition switch is turned to the on posi- the warning chime sounds for a few
tion... seconds.
The driver seatbelt is buckled while the The seatbelt warning light and warning
indicator light is illuminated and the chime turn off.
warning chime is sounding...
The driver seatbelt is buckled before the The seatbelt warning light and indicator
ignition switch is turned to the on position... chime remain off.

The system uses information from the

front passenger sensing system to
SEATBELT REMINDER (If Equipped) determine if a front seat passenger is
present and therefore potentially in need
Belt-Minder™ of a warning. To avoid the system turning
on the Belt-Minder feature for objects you
This feature supplements the safety belt
place on the front passenger seat, only the
warning function by providing additional
front seat passengers receive warnings as
reminders that intermittently sound a tone
determined by the front passenger sensing
and illuminate the safety belt warning light
system.
when you are in the driver seat or you have
a front seat passenger and a safety belt is If the Belt-Minder warnings expire
unbuckled. (warnings for about five minutes) for one
passenger (driver or front passenger), the
other passenger can still cause the
Belt-Minder feature to turn on.

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 Seatbelts

If... Then...

You and the front seat passenger buckle The Belt-Minder feature will not activate.
your safety belts before you switch the
ignition on or less than 1–2 minutes elapse
after you switch the ignition on...
You or the front seat passenger do not The Belt-Minder feature activates, the
buckle your safety belts before your vehicle safety belt warning light illuminates and a
reaches at least 6 mph (9.7 km/h) and 1–2 warning tone sounds for 6 seconds every
minutes elapse after you switch the ignition 25 seconds, repeating for about 5 minutes
on... or until you and the front seat passenger
buckle your safety belts.
The safety belt for the driver or front The Belt-Minder feature activates, the
passenger is unbuckled for about 1 minute safety belt warning light illuminates and a
while the vehicle is traveling at least 6 mph warning tone sounds for 6 seconds every
(9.7 km/h) and more than 1–2 minutes 25 seconds, repeating for about 5 minutes
elapse after you switch the ignition on... or until you and the front seat passenger
buckle your safety belts.

Before following the procedure, make sure

Deactivating and Activating the that:
Belt-Minder Feature
• The parking brake is set.
WARNING • The transmission is in park (P) or
While the system allows you to neutral (N).
switch this feature off, the intent of • The ignition is off.
the system is to remind you to wear • The driver and front passenger safety
your safety belt to improve your chance to belts are unbuckled.
survive an accident. We recommend you
leave the system switched on for yourself 1. Switch the ignition on. Do not start the
and others who may use the vehicle. vehicle.
2. Wait until the safety belt warning light
Note: The driver and front passenger turns off (about 1 minute). After Step
warnings switch on and off independently. 2, wait an additional 5 seconds before
When you perform this procedure for one proceeding with Step 3. Once you start
seating position, do not buckle the other Step 3, you must complete the
position as this will terminate the process. procedure within 30 seconds.
Read Steps 1–4 thoroughly before 3. For the seating position you are
proceeding with the programming switching off, buckle then unbuckle the
procedure. safety belt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the safety belt warning
light turns on.

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 Seatbelts

4. While the safety belt warning light is SEATBELT EXTENSION

on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt WARNINGS
warning light flashes for confirmation.
Persons who fit into the vehicle's
• This will switch the feature off for that seatbelt should not use an extension.
seating position if it is currently on. Unnecessary use could result in
• This will switch the feature on for that serious personal injury in the event of a
seating position if it is currently off. crash.
Only use extensions provided free of
CHILD RESTRAINT AND charge by Ford Motor Company
dealers. The dealer will provide an
SEATBELT MAINTENANCE extension designed specifically for this
vehicle, model year and seating position.
Inspect the vehicle seatbelts and child The use of an extension intended for
safety seat systems periodically to make another vehicle, model year or seating
sure they work properly and are not position may not offer you the full
damaged. Inspect the vehicle and child protection of your vehicle’s seatbelt
restraint seatbelts to make sure there are restraint system.
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies, Never use seatbelt extensions to
including retractors, buckles, front seatbelt install child restraints.
buckle assemblies, buckle support
assemblies (slide bar-if equipped), Do not use a seatbelt extension with
shoulder belt height adjusters (if an inflatable seatbelt.
equipped), shoulder belt guide on seat Do not use extensions to change the
backrest (if equipped), child safety seat fit of the belt across the torso, over
LATCH and tether anchors, and attaching the lap or to make the seatbelt
hardware, should be inspected after a buckle easier to reach.
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information If, because of body size or driving position,
specific to the child restraint. it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
We recommend that all seatbelt extension that is compatible with the
assemblies in use in vehicles involved in a seatbelts is available free of charge from
crash be replaced. However, if the crash Ford Motor Company dealers. Only Ford
was minor and an authorized dealer finds seatbelt extensions made by the original
that the belts do not show damage and equipment seatbelts manufacturer should
continue to operate properly, they do not be used with Ford seatbelts. Ask your
need to be replaced. Seatbelt assemblies authorized dealer if your extension is
not in use during a crash should also be compatible with your Ford vehicle restraint
inspected and replaced if either damage system.
or improper operation is noted.
Properly care for seatbelts. See Seatbelts
(page 28).

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 Personal Safety System™

The Personal Safety System provides an How Does the Personal Safety
improved overall level of frontal crash System Work?
protection to front seat occupants and is
designed to help further reduce the risk of The Personal Safety System can adapt the
airbag-related injuries. The system is able deployment strategy of the safety devices
to analyze different occupant conditions according to crash severity and occupant
and crash severity before activating the conditions. A collection of crash and
appropriate safety devices to help better occupant sensors provides information to
protect a range of occupants in a variety the restraints control module. During a
of frontal crash situations. crash, the restraints control module may
deploy the seatbelt pretensioners, one or
The Vehicle Personal Safety System both stages of the dual-stage airbags
consists of: based on crash severity and occupant
• Driver and passenger dual-stage airbag conditions.
supplemental restraints.
• Front seat outboard seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
• Driver seat position sensor.
• Passenger seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicator
lamp.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning lamp and
tone.
• The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, driver
seat position sensor, front passenger
sensing system and indicator lights.

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 Supplementary Restraints System

PRINCIPLE OF OPERATION WARNINGS

Several airbag system components
WARNINGS get hot after inflation. To reduce the
Airbags do not inflate slowly or risk of injury, do not touch them after
gently, and the risk of injury from a inflation.
deploying airbag is the greatest close If a supplementary restraint system
to the trim covering the airbag module. component has deployed, it will not
All occupants of your vehicle, function again. Have the system and
including the driver, should always associated components inspected as soon
properly wear their seatbelts, even as possible. Failure to follow this
when an airbag supplemental restraint instruction could result in personal injury
system is provided. Failure to properly wear or death.
your seatbelt could seriously increase the
risk of injury or death. The airbags are a supplemental restraint
Even with advanced restraints system and are designed to work with the
systems, properly restrain children seatbelts to help protect the driver and
12 and under in a rear seating right front passenger from certain upper
position. Failure to follow this could body injuries. Airbags do not inflate slowly;
seriously increase the risk of injury or death. there is a risk of injury from a deploying
airbag.
Do not place your arms on the airbag
cover or through the steering wheel. Note: You will hear a loud bang and see a
Failure to follow this instruction cloud of harmless powdery residue if an
could result in personal injury. airbag deploys. This is normal.

Keep the areas in front of the airbags The airbags inflate and deflate rapidly
free from obstruction. Do not affix upon activation. After airbag deployment,
anything to or over the airbag covers. it is normal to notice a smoke-like, powdery
Objects could become projectiles during residue or smell the burnt propellant. This
airbag deployment or in a sudden stop. may consist of cornstarch, talcum powder
Failure to follow this instruction could (to lubricate the bag) or sodium
result in personal injury or death. compounds (for example, baking soda)
that result from the combustion process
Airbags can kill or injure a child in a that inflates the airbag. Small amounts of
child restraint. Never place a sodium hydroxide may be present which
rear-facing child restraint in front of may irritate the skin and eyes, but none of
an active airbag. If you must use a the residue is toxic.
forward-facing child restraint in the front
seat, move the seat upon which the child While the system is designed to help
restraint is installed all the way back. reduce serious injuries, contact with a
deploying airbag may also cause abrasions
Do not attempt to service, repair, or or swelling. Temporary hearing loss is also
modify the supplementary restraint a possibility as a result of the noise
system or associated components. associated with a deploying airbag.
Failure to follow this instruction could Because airbags must inflate rapidly and
result in personal injury or death. with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,

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 Supplementary Restraints System

particularly to occupants who are not

properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.

DRIVER AND PASSENGER

AIRBAGS
The driver and front passenger airbags will
WARNINGS deploy during significant frontal and near
frontal crashes.
Do not place your arms on the airbag
cover or through the steering wheel. The driver and passenger front airbag
Failure to follow this instruction system consists of:
could result in personal injury. • Driver and passenger airbag modules.
Keep the areas in front of the airbags • Front passenger sensing system.
free from obstruction. Do not affix
· Crash sensors and monitoring
anything to or over the airbag covers.
system with readiness indicator.
Objects could become projectiles during
See Crash Sensors and Airbag
airbag deployment or in a sudden stop.
Indicator (page 43).
Failure to follow this instruction could
result in personal injury or death.
Proper Driver and Front Passenger
Airbags can kill or injure a child in a Seating Adjustment
child restraint. Never place a
rear-facing child restraint in front of WARNING
an active airbag. If you must use a
forward-facing child restraint in the front National Highway Traffic Safety
seat, move the seat upon which the child Administration (NHTSA)
restraint is installed all the way back. recommends a minimum distance
of at least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.

To properly position yourself away from

the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.

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 Supplementary Restraints System

After all occupants have adjusted their FRONT PASSENGER SENSING

seats and put on seatbelts, it is very
important that they continue to sit SYSTEM
properly. A properly seated occupant sits
upright, leaning against the seatback, and WARNINGS
centered on the seat cushion, with their Even with advanced restraints
feet comfortably extended on the floor. systems, properly restrain children
Sitting improperly can increase the chance 12 and under in a rear seating
of injury in a crash event. For example, if position. Failure to follow this could
an occupant slouches, lies down, turns seriously increase the risk of injury or death.
sideways, sits forward, leans forward or
Sitting improperly, out of position or
sideways, or puts one or both feet up, the
with the seatback reclined too far
chance of injury during a crash is greatly
can take weight off the seat cushion
increased.
and affect the decision of the passenger
Children and Airbags sensing system, resulting in serious injury
or death in the event of a crash. Always sit
WARNING upright against your seat back, with your
feet on the floor.
Airbags can kill or injure a child in a
child restraint. Never place a Any alteration or modification to the
rear-facing child restraint in front of front passenger seat may affect the
an active airbag. If you must use a performance of the front passenger
forward-facing child restraint in the front sensing system. This could seriously
seat, move the seat upon which the child increase the risk of injury or death.
restraint is installed all the way back.
This system works with sensors that are
part of the front passenger’s seat and
safety belt to detect the presence of a
properly-seated occupant and determine
if the front passenger’s frontal airbag
should be enabled (may inflate) or not.

Children must always be properly

restrained. Accident statistics suggest that
children are safer when properly restrained The front passenger sensing system uses
in the rear seating positions than in the a passenger airbag status indicator that
front seating position. Failure to follow will illuminate indicating that the front
these instructions may increase the risk of passenger frontal airbag is either ON
injury in a crash. (enabled) or OFF (disabled).

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 Supplementary Restraints System

The indicator lamp is located at the The front passenger sensing system is
overhead console. designed to enable (may inflate) the front
passenger's frontal airbag anytime the
Note: The passenger airbag status
system senses that a person of adult size
indicator OFF and ON indicator lamps will
is sitting properly in the front passenger
illuminate for a short period of time when
seat.
the ignition is first turned on to confirm it is
functional. • When the front passenger sensing
system enables the front passenger
The front passenger sensing system is
frontal airbag (may inflate), the
designed to disable (will not inflate) the
passenger airbag status indicator will
front passenger's frontal airbag when a
illuminate the ON lamp and remain
rear facing infant seat, a forward-facing
illuminated.
child restraint, or a booster seat is
detected. Even with this technology, If a person of adult size is sitting in the front
parents are strongly encouraged to passenger’s seat, but the airbag off
always properly restrain children in the rear indicator lamp is lit, it is possible that the
seat. person is not sitting properly in the seat. If
this happens:
• When the front passenger sensing
system disables (will not inflate) the • Turn the vehicle off and ask the person
front passenger frontal airbag, the to place the seatback in a more upright
passenger airbag status indicator will positon.
illuminate the OFF lamp and stay lit to • Have the person sit upright in the seat,
remind you that the front passenger centered on the seat cushion, with the
frontal airbag is disabled. person’s legs comfortably extended.
• If the child restraint has been installed • Restart the vehicle and have the person
and the passenger airbag status remain in this position for about two
indicator illuminates the ON lamp, then minutes. This will allow the system to
turn the vehicle off, remove the child detect that person and enable the
restraint from the vehicle and reinstall passenger’s frontal airbag.
the restraint following the child
• If the indicator OFF lamp remains lit
restraint manufacturer's instructions.
even after this, the person should be
advised to ride in the rear seat.

Occupant Passenger airbag status Passenger airbag

indicator

Empty OFF: Lit Disabled

ON: Unlit
Child OFF: Lit Disabled
ON: Unlit
Adult OFF: Unlit Enabled
ON: Lit

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 Supplementary Restraints System

After all occupants have adjusted their If it is necessary to modify an advanced

seats and put on safety belts, it is very front airbag system to accommodate a
important that they continue to sit person with disabilities, contact the Ford
properly. A properly seated occupant sits Customer Relationship Center. See Front
upright, leaning against the seatback, and Passenger Sensing System (page 38).
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance SIDE AIRBAGS
of injury in a crash event. For example, if
an occupant slouches, lies down, turns WARNINGS
sideways, sits forward, leans forward or Do not place objects or mount
sideways, or puts one or both feet up, the equipment on or near the airbag
chance of injury during a crash is greatly cover, on the side of the front or rear
increased. seatbacks, or in areas that may come into
If you think that the status of the passenger contact with a deploying airbag. Failure to
airbag off indicator lamp is incorrect, check follow these instructions may increase the
for the following: risk of personal injury in the event of a
crash.
• Objects lodged underneath the seat
Do not use accessory seat covers.
• Objects between the seat cushion and The use of accessory seat covers
the center console may prevent the deployment of the
• Objects hanging off the seat back side airbags and increase the risk of injury
• Objects stowed in the seat back map in an accident.
pocket Do not lean your head on the door.
• Objects placed on the occupant's lap The side airbag could injure you as it
deploys from the side of the
• Cargo interference with the seat seatback.
• Other passengers pushing or pulling on
the seat Do not attempt to service, repair, or
modify the supplementary restraint
• Rear passenger feet and knees resting system or associated components.
or pushing on the seat Failure to follow this instruction could
The conditions listed above may cause the result in personal injury or death.
weight of a properly seated occupant to If a supplementary restraint system
be incorrectly interpreted by the front component has deployed, it will not
passenger sensing system. The person in function again. Have the system and
the front passenger seat may appear associated components inspected as soon
heavier or lighter due to the conditions as possible. Failure to follow this
described in the list above. instruction could result in personal injury
Make sure the front passenger or death.
sensing system is operating
properly. See Front Passenger
Sensing System (page 38).

Do not attempt to repair or service the

system. Take your vehicle immediately to
an authorized dealer.

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 Supplementary Restraints System

• A label or embossed side panel

indicating that side airbags are fitted
to your vehicle.
• Side airbags inside the driver and front
passenger seatbacks, as well as side
airbags inside of each outermost rear
seatback.
• Front passenger sensing system.

The side airbags are on the outermost side

of each front and rear seat backrest.
There is a label attached to the side of
each backrest to indicate this.
Properly restrain children 12 years old and
under in the rear seats. The rear side airbag
will not interfere with children restrained
using a properly installed child or booster Crash sensors and monitoring
seat. system with readiness indicator.
The side airbags are designed to inflate See Side Airbags (page 40).
between the door panel and the occupant
to enhance the protection in certain The design and development of the side
crashes. airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.

DRIVER AND PASSENGER

KNEE AIRBAGS
WARNINGS
To reduce risk of injury, do not
The system consists of the following: obstruct or place objects in the
deployment path of the airbag.

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 Supplementary Restraints System

WARNINGS WARNINGS
Close the glove box door when your All occupants of your vehicle,
vehicle is moving. Failure to follow including the driver, should always
this instruction could reduce the properly wear their seatbelts, even
effectiveness of the passenger knee airbag when an airbag supplemental restraint
and increase the risk of injury in a crash. system is provided. Failure to properly wear
your seatbelt could seriously increase the
A driver knee airbag is located under or risk of injury or death.
within the instrument panel. A passenger To reduce risk of injury, do not
knee airbag is located within or under the obstruct or place objects in the
glove box door. During a crash, the deployment path of the airbag.
restraints control module may activate the
If a supplementary restraint system
driver and passenger knee airbags based
component has deployed, it will not
on crash severity and occupant conditions.
function again. Have the system and
Under certain crash and occupant
associated components inspected as soon
conditions, the driver and passenger knee
as possible. Failure to follow this
airbag may deploy but the driver front
instruction could result in personal injury
airbag may not activate. As with front and
or death.
side airbags, it is important to be properly
seated and restrained to reduce the risk of
death or serious injury. The Safety Canopy deploys during
significant side crashes or when a certain
Make sure the knee airbags are likelihood of a rollover event is detected
operating properly. See Crash by the rollover sensor. The Safety Canopy
Sensors and Airbag Indicator is mounted to the roof side rail sheet metal,
(page 43). behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
SAFETY CANOPY™ activated, regardless of which seats are
occupied. The Safety Canopy is designed
WARNINGS to inflate between the side window area
Do not place objects or mount and occupants to further enhance
equipment on or near the headliner protection provided in side impact crashes
at the siderail that may come into and rollover events.
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death.

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 Supplementary Restraints System

CRASH SENSORS AND

AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle.
The system consists of the following:
• Safety Canopy curtain airbags above Your vehicle has a collection of crash and
the trim panels over the front and rear occupant sensors which provide
side windows identified by a label or information to the restraints control
wording on the headliner or roof-pillar module. The restraints control module
trim. deploys (activates) the front seatbelt
• A flexible headliner which opens above pretensioners, driver airbag, passenger
the side doors to allow air curtain airbag, knee airbag(s), seat mounted side
deployment airbags and Safety Canopy airbags. Based
on the type of crash, the restraints control
· Crash sensors and monitoring module deploys the appropriate safety
system with a readiness devices.
indicator. See Crash Sensors
and Airbag Indicator (page 43). The restraints control module also
monitors the readiness of the above safety
Properly restrain children 12 years old and devices plus the crash and occupant
under in the rear seats. The Safety Canopy sensors. The readiness of the safety
will not interfere with children restrained system is indicated by a warning indicator
using a properly installed child or booster light in the instrument cluster or by a
seat because it is designed to inflate backup tone if the warning light is not
downward from the headliner above the working. Routine maintenance of the
doors along the side window opening. airbag is not required.
The design and development of the Safety A difficulty with the system is indicated by
Canopy included recommended testing one or more of the following:
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).

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 Supplementary Restraints System

• The design of the side airbags is to

inflate in certain side impact crashes.
Side airbags may activate in other
• The readiness light will not illuminate types of crashes if the vehicles
immediately after the ignition is experiences sufficient sideways motion
switched on. or deformation.
• The readiness light either flashes or • The design of the Safety Canopy is to
stays lit. inflate in certain side impact crashes
• A series of five beeps will be heard. The or rollover events. The Safety Canopy
tone pattern repeats periodically until may activate in other types of crashes
the problem, the light or both are if the vehicle experiences sufficient
repaired. sideways motion or deformation, or a
certain likelihood of rollover.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized AIRBAG DISPOSAL
dealer immediately. Unless serviced, the
system may not function properly in the Contact your authorized dealer as soon as
event of a crash. possible. Airbags must be disposed of by
The seatbelt pretensioners and the front qualified personnel.
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the seatbelt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.

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 Keys and Remote Controls

PRINCIPLE OF OPERATION Note: Changes or modifications not

expressively approved by the party
The remote control allows you to: responsible for compliance could void the
user's authority to operate the equipment.
• Remotely lock or unlock the vehicle The term IC before the radio certification
doors. number only signifies that Industry Canada
• Unlock the doors without actively using technical specifications were met.
a key or remote control (intelligent
The typical operating range for your
access only).
transmitter is approximately 32.8 ft (10 m).
• Activate the panic alarm.
A decrease in operating range could be
Car Finder caused by:
• weather conditions
Press the button twice within
three seconds. The horn sounds • nearby radio towers
and the direction indicators • structures around your vehicle
flash. We recommend you use this method • other vehicles parked next to your
to locate your vehicle, rather than using vehicle.
the panic alarm.
The radio frequency used by your remote
control can also be used by other radio
Sounding the Panic Alarm
transmitters, for example amateur radios,
Note: The panic alarm only operates when medical equipment, wireless headphones,
the ignition is off. wireless remote controls, cell phones,
battery chargers and alarm systems. If the
Press the button to sound the frequencies are jammed, you will not be
panic alarm. Press the button able to use your remote control. You can
again or switch the ignition on to lock and unlock the doors with the key.
turn it off.
Note: Make sure your vehicle is locked
before leaving it unattended.
GENERAL INFORMATION ON Note: If you are in range, the remote control
RADIO FREQUENCIES will operate if you press any button
unintentionally.
This device complies with Part 15 of the Note: The remote control contains
FCC Rules and with Industry Canada sensitive electrical components. Exposure
license-exempt RSS standard(s). to moisture or impact may cause permanent
Operation is subject to the following two damage.
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received, REMOTE CONTROL
including interference that may cause
undesired operation. The Dealer can program a maximum of six
remote controls to your vehicle.

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 Keys and Remote Controls

Remote Control With a Folding Key

Blade
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.

Replacing the Battery

Note: Refer to local regulations when
disposing of transmitter batteries. Note: Do
not wipe off any grease on the battery
terminals or on the back surface of the
circuit board. 3. Carefully remove the cover.
Note: Replacing the battery does not erase
the program med key from your vehicle. The
transmitter should operate normally.

4. Turn the remote control over to remove

the battery.

1. Insert a screwdriver as far as possible

into the slot on the side of the remote
control, gently push the clip.
2. Press the clip down to release the
battery cover.

Note: Do not touch the battery contacts or

the printed circuit board with the
screwdriver.

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 Keys and Remote Controls

5. Install a new battery (3V CR 2032) with

the + facing upwards.
6. Replace the battery cover.

Remote Control
Intelligent Access Key (If Equipped)

Push the release button and pull the key

blade out.

Replacing the Battery

Note: Refer to local regulations when
The intelligent access keys operate the disposing of transmitter batteries.
power locks. The key must be in your Note: Do not wipe off any grease on the
vehicle to use the push button start. battery terminals or on the back surface of
the circuit board.
Remove Key Blade
Note: Replacing the battery does not erase
The intelligent access key also contains a the program med key from your vehicle. The
removable key blade that you can use to transmitter should operate normally.
unlock your vehicle.
A message appears in the information
display when the remote control battery
is low. See Information Messages (page
88). See Information Messages (page ?).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent.

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 Keys and Remote Controls

1. Push the release button and pull the

key blade out.

2. Twist a thin coin under the tab hidden

behind the key blade head to remove
the battery cover.

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 Keys and Remote Controls

3. Insert a suitable tool, for example a

screwdriver, in the position shown and
carefully remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery cover and the key
blade.

REPLACING A LOST KEY OR

REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Passive
Anti-Theft System (page 61).

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 MyKey™ (If Equipped)

PRINCIPLE OF OPERATION Non-configurable Settings

The following settings cannot be changed
The system allows you to program keys
by an admin key user:
with restricted driving modes to promote
good driving habits. All but one of the keys • Seatbelt minder. You cannot disable
programmed to the vehicle can be this feature. The audio system will
activated with these restricted modes. mute when the front seat occupants'
seatbelts are not fastened.
Any keys that have not been programmed
are referred to as administrator keys or • Early low fuel. The low-fuel warning
admin keys. These can be used to: activates earlier, giving the MyKey user
more time to refuel.
• Create a MyKey.
• Driver assist features, if equipped on
• Program configurable MyKey settings. your vehicle, are forced on: parking aid,
• Clear all MyKey features. blind spot information system (BLIS)
When you have created a MyKey, you can with cross traffic alert, lane departure
access the following information using the warning and forward collision warning
information display: system.
• How many admin keys and MyKeys are Configurable Settings
programmed to your vehicle.
• The total distance your vehicle has WARNING
traveled using a MyKey. Do not set MyKey maximum speed
Note: All MyKeys are programmed to the limit to a limit that will prevent the
same settings. You cannot program them driver from maintaining a safe speed
individually. considering posted speed limits and
prevailing road conditions. The driver is
Note: For vehicles with keyless start, when always responsible to drive in accordance
both a MyKey and an admin key are present, with local laws and prevailing conditions.
the admin fob will be recognized by the Failure to do so could result in accident or
vehicle to start the engine. injury.

With an admin key, you can configure

certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle.

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 MyKey™ (If Equipped)

You can also change the settings Vehicles With Push-Button Start
afterward with an admin key:
Switch the ignition on using an admin key.
• Vehicle speed limits can be set.
Warnings will be shown in the display Access the main menu using the
followed by an audible tone when your information display. Select MyKey and
vehicle reaches the set speed. You press OK.
cannot override the set speed by fully
depressing the accelerator pedal.
• Once you select a speed, it will be
shown in the display followed by an
audible tone when the set vehicle
speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the speed
sensitive compensated volume
(automatic volume control) feature
will be disabled.
• Always on setting. When this is
selected, you will not be able to disable
emergency assistance or the do not
disturb feature (if your vehicle is
equipped with these features).

CREATING A MYKEY 1. Open the floor console storage

compartment lid.
Vehicles With a Key 2. Remove the tray.
1. Insert the key you want to program into
the ignition.
2. Switch the ignition on.
3. Access the main menu using the
information display. Select MyKey and
press OK.
4. Select Create MyKey and press OK.
5. When prompted, press and hold OK
until you see a message informing you
to label this key as a MyKey. The key
will be restricted the next time you use
it.
Note: Make sure you label the MyKey so
you can distinguish it from the admin keys.

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 MyKey™ (If Equipped)

CLEARING ALL MYKEYS

1. Switch the ignition on using an admin
key.
2. Access the main menu using the
information display. Select MyKey and
press OK.
3. Scroll to Clear All and press OK.
4. Press and hold OK until you see a
message informing you that all MyKeys
have been cleared.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status.

CHECKING MYKEY SYSTEM

STATUS
3. Place the key you want to program in
the back up slot as shown. You can find information about your
programmed MyKeys by using the
4. Select Create MyKey and press OK. information display. See Information
5. When prompted, press and hold OK Displays (page 85).
until you see a message informing you
to label this key as a MyKey. The key MyKey Distance
will be restricted the next time you use
Tracks the distance when drivers use a
it.
MyKey. The only way to delete the
Note: Make sure you label the MyKey so accumulated distance is by using an admin
you can distinguish it from the admin keys. key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
PROGRAMMING A MYKEY admin key user recently cleared and then
recreated a MyKey.
Optional Settings
1. Switch the ignition on using an admin Number of MyKeys
key. Indicates the number of MyKeys
2. Access the main menu using the programmed to your vehicle. Use this
information display. Select MyKey and feature to detect how many MyKeys you
press OK. have for your vehicle and determine when
3. Use the arrow buttons to scroll to an all MyKeys have been deleted.
optional feature.
4. Press OK to make a selection.

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 MyKey™ (If Equipped)

Number of Admin Keys USING MYKEY WITH REMOTE

Indicates how many admin keys are START SYSTEMS
programmed to your vehicle. Use this
feature to determine how many admin MyKey is not compatible with
keys you have for your vehicle, and detect non-Ford-approved aftermarket remote
if an additional MyKey has been start systems. If you choose to install a
programmed. remote start system, please see an
authorized dealer for a Ford-approved
remote start system.

MYKEY TROUBLESHOOTING

All Vehicles

Condition Potential Causes

I cannot create a MyKey. The key in the ignition is not an admin key.
The key in the ignition is the only key. There
always has to be at least one admin key.
I cannot program the optional settings. The key in the ignition is not an admin key.
There are no MyKeys programmed to your
vehicle. See Creating a MyKey (page 51).
I cannot clear the MyKeys. The key in the ignition is not an admin key.
There are no MyKeys programmed to your
vehicle. See Creating a MyKey (page 51).
I have lost the only admin key. Purchase a new key from an authorized
dealer.
The MyKey distance does not accumulate. The MyKey is not being used by the
intended user.
The MyKeys have been cleared. See
Clearing All MyKeys (page 52).

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 Doors and Locks

LOCKING AND UNLOCKING Door Lock Switch Inhibitor

When you electronically lock your vehicle
Note: All doors will be unlocked 10 seconds while the ignition is off, the power door lock
after the airbag deploys due to impact and switch will no longer operate after twenty
following this the hazard warning flashers seconds. You must unlock your vehicle with
will flash. the remote control, or switch the ignition
on to restore function to these switches.
Power Door Locks You can switch this feature on or off in the
information display See Information
Messages (page 88).

Autolock
The autolock feature will lock all the doors
when:
• all doors and swing gate are closed,
• the ignition is on,
• you shift into any gear putting the
vehicle in motion, and
• the vehicle attains a speed greater than
10 mph (20 km/h)
The power door lock switch is located at
the front part of the front inner handles. If you open one or more doors, the autolock
feature will repeat when:
A Press the top button once. The
doors will unlock. • the vehicle speed has been less than
9.3 mph (15 km/h) for at least two
B Door lock indication. seconds; and
• your vehicle meets the autolock
C Press the button once. The
conditions again.
doors will lock.
Remote Control
Door Lock Indicator
You can use the remote control any time
A LED on the power door lock control the vehicle is not running.
illuminates when you lock the door.
When the ignition is on and your vehicle
They will remain illuminated for up to five speed is at or below 3.1 mph (5 km/h), you
minutes after you switch the ignition off. can use the remote control to lock and
unlock the doors.

Unlocking the Doors

Note: You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.

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 Doors and Locks

Note: When you lock your vehicle for Note: The direction indicators will flash as
several weeks, the remote control switches locking feedback only when ignition is OFF.
off. Your vehicle must be unlocked and the
engine started using the key. Unlocking and Automatic Relocking (If Equipped)
starting your vehicle once will enable the The doors will relock automatically if you
remote control. do not open a door within 45 seconds of
Press the button to unlock all the unlocking the doors with the remote
the doors. The turn signals will control. The door locks and the alarm will
flash once. return to their previous state.
This feature will be disabled when you
Reprogramming the Unlocking receive the vehicle.You can switch this
Function feature on or off in the information display.
See Information Displays (page 85).
You can reprogram the unlocking function.
Using the remote control, you can choose Locking and Unlocking the Doors
between unlocking only the driver door or with the Key
all doors in the first press. To do so, press
and hold lock and unlock buttons in the Note: Do not leave your keys in your vehicle.
remote control for 4 seconds. The turn
lamps will flash twice. To revert, repeat Locking with the Key
the process. You can also reprogram
through the cluster. See Information Turn the top of the key toward the front of
Displays (page 85). your vehicle.

Locking the Doors Unlocking with the Key

Press the button to lock all the Note: If the child safety locks are on and
doors. The direction indicators you pull the interior handle, you will only
will flash. switch off the emergency locking, not the
child safety lock. You can only open the
Press the button again within three doors using the external door handle.
seconds to confirm that all the doors are
closed. The doors will lock again, the horn Note: If the doors have been unlocked using
will sound once and the direction indicators this method, the doors must be locked
will flash if all the doors and the luggage individually until the central locking function
compartment are closed. has been repaired.

Note: If hood or luggage compartment is Turn the top of the key toward the rear of
open when you press the button once, the your vehicle. You can unlock all other
direction indicators will not flash. This doors individually by pulling the interior
indicates your vehicle did not lock. If a rear door handles.
door, the luggage compartment or the hood Note: When the central locking function
is open (on vehicles with an anti-theft fails to operate, lock the doors individually
alarm) when you press the button again using the key in the position shown.
within three seconds, the horn sounds twice
and the direction indicators will not flash.
This indicates your vehicle locked but there
is one or more items open.

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 Doors and Locks

If the system finds a Intelligent Access key

(if equipped) or there's a key in the ignition
switch, all of the doors will immediately
unlock and the horn will sound twice,
indicating that a key is inside.
When you electronically lock your vehicle
with any door open and the ignition is in
RUN, the vehicle will unlock all doors and
sound the horn twice.
You can switch the horn feedback of this
feature on or off in the information display.
See Information Displays (page 85).
Autounlock Illuminated Entry
Autounlock unlocks all the doors when all The interior lamps and some exterior
of the following occur: lamps illuminate when you unlock the
• The ignition is on, all the doors are doors with the remote control. The
closed, and your vehicle has been illuminated entry system will turn off the
moving at a speed greater than lights if:
12.4 mph (20 km/h). • The ignition is on.
• Your vehicle comes to a stop and you • You press the remote control lock
switch the ignition off or to the button.
accessory position. After 25 seconds of illumination. The lights
• You open the driver door within 10 will not turn off if:
minutes of switching the ignition off or
• You turn them on with the lamp
to accessory.
control.
Note: If you electronically lock your vehicle • Any door is open. In this case, more of
after you switch the ignition off with the the interior lighting will illuminate and
driver door closed, the doors will not the timer will reset.
autounlock.
You can switch this feature on or off in the Illuminated Exit
information display. See Information
The interior lamps illuminate when all
Displays (page 85).
doors are closed and you switch the
Smart Unlock ignition off. The lamps will turn off if all the
doors remain closed and:
This feature helps to prevent you from • 25 seconds have elapsed.
locking your key inside your vehicle’s
passenger compartment or rear cargo area. • You switch ignition to RUN.
When you electronically lock your vehicle When any door is opened, the exterior
with any door open and the ignition is off, lamps will illuminate and remain on for 25
the system searches for a keyfob inside seconds, along with the interior. Whenever
your vehicle after you close the last door. a door is opened or closed, the timer will
reset.

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 Doors and Locks

KEYLESS ENTRY (If Equipped) Locking Using Intelligent Access

General Information
Note: The system may not function if the
key is close to metal objects or electronic
devices such as cell phones.
The system will not function if:
Touch the outer door handle lock sensor
• Your vehicle battery has no charge. for approximately one second to lock,
• The passive key frequencies are being careful to not touch the unlock
jammed. sensor on the back of the door handle at
• The passive key battery is flat. the same time. After locking, you can
immediately pull on the door handle to
Note: If the system does not function, you confirm locking occurred without
will need to use the key blade to lock and inadvertently unlocking.
unlock your vehicle.
Note: Your vehicle does not lock itself
The system allows you to operate your automatically. If you do not lock, your
vehicle without the use of a key or remote vehicle will remain unlocked.
control.
Note: Locking touch surfaces are located
on each of the front doors.
For central locking and to arm the alarm:
• Touch the locking surface once.
After locking the doors with the lock
sensor, there is a brief delay before you can
unlock your vehicle.
This delay lets you pull the handle to make
sure your vehicle is locked.
Note: When the delay period is over, you
can open the doors again, provided the
Intelligent Access is within the respective
detection range.
Two short flashes of the direction
Locking and unlocking requires a valid indicators confirms that all the doors and
intelligent access key to be located within swing gate have been locked and that the
one of the there external detection ranges. alarm (if equipped) has been armed.
These are located approximately 5 ft (1 m) Unlocking Using Intelligent Access
from the front door handles and from the
swing gate handle. You can also use the
Intelligent Access key as a remote control.
See Locking and Unlocking (page 54).

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 Doors and Locks

Note: Your vehicle remains locked for Disabled Keys

longer than three days, the system will enter
an energy-saving mode. This is to reduce Any keys left inside your vehicle interior
the discharge of your vehicle battery. When when it is locked will be disabled.
your vehicle is unlocked while in this mode, You cannot use a disabled key to switch
the reaction time of the system may be a the ignition on or start the engine.
little longer than normal. To exit the
energy-saving mode, unlock your vehicle. You must enable all Intelligent Access
again in order to use them.
With your intelligent access key within 5 ft
(1 m) of your vehicle, touch the unlock To enable all your Intelligent Access,
sensor on the back of the door handle for unlock your vehicle using a passive key or
a brief period and then pull on the door the remote control unlocking function.
handle to unlock, being careful to not All Intelligent Access will then be enabled
touch the lock sensor at the same time or if you switch the ignition on or your vehicle
pulling the door handle too quickly. The is started using a valid key.
intelligent access system requires a brief
delay to authenticate your intelligent Intelligent Access - Locking and
access key fob. Unlocking the Doors with the Key
Note: Keep the door handle clean to make Blade (If Equipped)
sure the system operates correctly.
Note: A valid passive key must be located
within the detection range of that door.
One long flash of the direction indicators
confirms that all the doors and swing gate
have been unlocked and that the alarm (if
equipped) has been disarmed.

Unlocking only Driver Door

If the unlocking function is reprogrammed
so that only the driver door is unlocked See
Remote Control (page 45). Note the
following:
If the driver door is the first door which is
unlocked, the other doors and swing gate
will remain locked. All the other doors can
be unlocked from inside your vehicle by
pressing the unlock button located at the
front part of the front inner handles. Doors
1. Push the release button and pull the
can be unlocked individually by pulling the
key blade out.
interior door handles on those doors.
2. Remove the key blade and insert it into
If the front passenger door is the first door the lock.
which is unlocked, all the doors will be
unlocked. Note: Only the driver door handle has a lock
cylinder.

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 Doors and Locks

TAILGATE Opening the Tailgate

WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death.
Make sure that you fully close the
tailgate to prevent exhaust fumes
from entering your vehicle. If you are
unable to fully close the tailgate, open the
air vents or the windows to allow fresh air
to enter your vehicle. Failure to follow this
instruction could result in personal injury
or death. A tailgate release button.
Make sure that you fully close the Note: Vehicle without Intelligent Access,
tailgate to prevent passengers and you must unlock your vehicle in order to
cargo from falling out. Failure to open the tailgate.
follow this instruction could result in
personal injury or death. Note: Vehicle with Intelligent Access you
can unlock your vehicle in order to open the
tailgate or if an intelligent access key is
Note: Be careful when opening or closing within 3.3 ft (1 m) of the tailgate, the
the tailgate in a garage or other enclosed tailgate unlocks when you press the tailgate
area to avoid damaging the tailgate. release button even if the vehicle is locked.
Note: For vehicles with a spare wheel, when
you unlatch the tailgate and pull the exterior
handle, the mechanism fully opens the
tailgate. When closing, the mechanism
slowly closes the tailgate.
Press the release button located on the
tailgate right-hand tail lamp.

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 Doors and Locks

Closing the Tailgate

If you had unlocked your vehicle prior to
opening the tailgate, it will remain
unlocked when you close the tailgate. If
the vehicle was locked and you opened the
tailgate by approaching the vehicle with
the passive key, when the tailgate is closed
the vehicle will remain locked.

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 Security

PASSIVE ANTI-THEFT Automatic Disarming

SYSTEM When you switch the ignition on, the engine
immobilizer will disarm automatically if a
Principle of Operation correctly coded key is used. If you are
unable to start the engine with a correctly
The system prevents someone from coded key, have your vehicle checked by
starting the engine with an incorrectly an Authorized Dealer.
coded key.
Note: The system is not compatible with Replacement Keys
non-Ford aftermarket remote start systems. Note: Your vehicle comes equipped with
Use of these systems may result in engine two remote controls with a folding key blade
starting problems and a loss of security or two intelligent access keys.
protection
The remote controls with a folding key
Note: Metallic objects, electronic devices blade functions as a programmed ignition
or a second coded key on the same key key that operates all the locks and starts
chain may result in vehicle starting the vehicle, as well as a remote control.
problems, especially if they are too close to
the key when starting your vehicle. Prevent The intelligent access key functions as a
these objects from touching the coded key programmed key that operates the driver
when starting your vehicle. Switch the door lock and activates the intelligent
ignition off, move all objects on the key access with push button start system, as
chain away from the coded key and restart well as a remote control.
your vehicle if a problem occurs. If your programmed transmitters or
Note: Do not leave a duplicate coded key standard SecuriLock® coded keys are lost
in your vehicle. Always take your keys and or stolen and you do not have an extra
lock all doors when leaving your vehicle. coded key, you will need to have your
vehicle towed to an authorized dealer. You
SecuriLock® need to erase the key codes from your
vehicle and program new coded keys.
The system is an engine immobilization
system. It is designed to help prevent the Store an extra programmed key away from
engine from being started unless a coded the vehicle in a safe place to help prevent
key programmed to your vehicle is used. any inconveniences. See your authorized
Using the wrong key may prevent the dealer to purchase additional spare or
engine from starting. A message may replacement keys.
appear in the information display. Note: Have all of your remaining keys
If you are unable to start the engine with a erased and recoded if you lose a key. Have
correctly coded key, a malfunction has replacement keys coded together with
happened and a message may appear in recoding your remaining keys. See an
the information display. authorized dealer for further information.
Note: Do not shield your keys with metal
Automatic Arming objects. This may prevent the receiver from
When you switch the ignition off the engine recognizing a coded key.
immobilizer will arm automatically after a
short time.

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 Security

Programming a Spare Remote Control 7. After at least 3 seconds but within 10

With a Folding Key Blade seconds of switching the ignition off
and removing the previously
You can program your own integrated programmed coded key, insert the new
keyhead transmitter or standard unprogrammed key into the ignition.
SecuriLock coded keys to your vehicle.
This procedure will program both the 8. Switch the ignition from off to on. Keep
vehicle immobilizer keycode and the the ignition on for at least six seconds.
remote entry portion of the remote control 9. Remove the newly programmed coded
to your vehicle. key from the ignition.
You must have two previously If you have successfully programmed the
programmed coded keys and the new coded key, it will start your vehicle and
unprogrammed key readily accessible. operate the remote entry system.
Contact an authorized dealer to have the If programming was unsuccessful, wait 10
spare key programmed if two previously seconds and repeat Steps 1 through 8.
programmed keys are not available.
If programming remains unsuccessful,
Make sure that the ignition is switched off have your vehicle checked by an authorized
before beginning this procedure. Carry out dealer.
all steps within 30 seconds of starting the
Wait 20 seconds and repeat Steps 1
sequence. Stop and wait for at least one
through 9 to program an additional key.
minute before starting again if you carry
out any steps out of sequence. Programming a Spare Intelligent
Note: You can program a maximum of four Access Key
coded keys to your vehicle.
Note: You can program a maximum of four
Read and understand the entire procedure keys to your vehicle.
before you begin.
You must have two previously
1. Insert the first previously programmed programmed intelligent access keys inside
coded key into the ignition. your vehicle and the new unprogrammed
2. Switch the ignition from off to on. Keep intelligent access key readily accessible.
the ignition on for at least 3 seconds, You can purchase replacement keys or
but no more than 10 seconds. remote controls from an authorized dealer.
3. Switch the ignition off and remove the Make sure that the ignition is switched off
first coded key from the ignition. before beginning this procedure. Make sure
that you close all the doors before
4. After at least 3 seconds but within 10 beginning and that they remain closed
seconds of switching the ignition off, throughout the procedure. Carry out all
insert the second previously coded key steps within 30 seconds of starting the
into the ignition. sequence. Stop and wait for at least one
5. Switch the ignition from off to on. Keep minute before starting again if you carry
the ignition on for at least 3 seconds, out any steps out of sequence.
but no more than 10 seconds.
Read and understand the entire procedure
6. Switch the ignition off and remove the before you begin.
second previously programmed coded
key from the ignition. Remove the key blade from the
transmitter.

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 Security

5. Wait five seconds and then press the

push button ignition switch again.
6. Remove the intelligent access key.
7. Within 10 seconds, place a second
programmed intelligent access key in
the backup slot and press the push
button ignition switch.
8. Wait five seconds and then press the
push button ignition switch again.
9. Remove the intelligent access key.
10. Wait five seconds, then place the
unprogrammed intelligent access key
in the backup slot and press the push
button ignition switch.
Programming is now complete. Check that
the remote control functions operate and
your vehicle starts with the new intelligent
access key.
1. Open the floor console storage
compartment lid. If programming was unsuccessful, wait 10
seconds and repeat steps 1 through 6. If it
2. Remove the tray. still does not work, take your vehicle to an
authorized dealer.

ANTI-THEFT ALARM
Alarm System (If Equipped)
Perimeter Alarm (if equipped)
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors and the hood.

Triggering the Alarm

Once armed, the alarm is triggered in any
of the following ways:
• If someone opens a door, the tailgate
or the hood without a valid key or
remote control.
• If someone switches your vehicle on
3. Place the key into the backup slot. without a correctly coded key.
4. Press the push button ignition switch.

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 Security

If the alarm is triggered, the alarm horn will

sound for 30 seconds and the hazard
warning flasher will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.

Arming the Alarm

With ignition OFF and doors closed, lock
the vehicle via Remote Control or exterior
door handle. Alarm will be armed after 20
seconds.
Arming the alarm can also be achieved by
locking the vehicle using the trim switches
while a side door is open and closing all
doors, or using the driver's door cylinder.
In these two last cases, alarm will be
armed after 20 seconds.
Note: Alarm will arm due to an auto-relock.
See Doors and Locks (page 54).

Disarming the Alarm

Vehicles Without Intelligent Access
System

Disarm and silence the alarm by unlocking

the doors with the key and switching your
vehicle on with a correctly coded key or
unlocking the doors with the remote
control.

Vehicles with Intelligent Access

System
Note: A valid intelligent access key must
be located within the detection range of
that door for entry.
Disarm the alarm by performing a
intelligent access entry, or switching your
vehicle on, or unlocking the vehicle with
the remote control.

Disarm the alarm by performing a keyless

entry, or switching your vehicle on, or
unlocking the vehicle with the remote
control.

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 Steering Wheel

ADJUSTING THE STEERING

WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.

Note: Make sure that you are sitting in the

correct position. See Sitting in the Correct
Position (page 104).

3. Lock the steering column.

AUDIO CONTROL
Select the required source on the audio
unit.
You can operate the following functions
with the control:

1. Unlock the steering column.

2. Adjust the steering wheel to the desired
position.

A Volume up.
B Seek up or next.

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 Steering Wheel

C Volume down. CRUISE CONTROL

D Seek down or previous.

Seek, Next or Previous

Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up
or down the frequency band.
• Seek through a track. See Using Cruise Control (page 156).

VOICE CONTROL INFORMATION DISPLAY

CONTROL

Press the button to select or deselect voice

control. See Using Voice Recognition
(page 319). See General Information (page 85).

HEATED STEERING WHEEL (If

Equipped)

The heated steering wheel button is on the

climate controls.
Press the button to switch the
heated steering wheel on and
off.
Note: You can only switch the heated
steering wheel on when the engine is on.

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 Wipers and Washers

WINDSHIELD WIPERS Intermittent Wipe

A Short wipe interval.

B Intermittent wipe.
C Long wipe interval.

Use the rotary control to adjust the

intermittent wipe interval.
A Single wipe.
B Intermittent wipe. Speed Dependent Wipers (If Equipped)
C Normal wipe. When your vehicle speed increases, the
D High-speed wipe. interval between wipes decreases.

Note: Fully defrost the windshield before

you switch the windshield wipers on. AUTOWIPERS (If Equipped)
Note: Make sure you switch the windshield
Autowipers uses a rain sensor in the area
wipers off before entering a car wash.
around the interior mirror. The wipers
Note: If streaks or smears appear on the operate when the rain sensor detects
windshield, clean the windshield and the water on the windshield in front of it. The
wiper blades. See Checking the Wiper rain sensor continues to monitor the
Blades (page 215). If that does not resolve amount of water and adjusts the speed of
the issue, install new wiper blades. See the wipers.
General Information (page 85).
You can switch autowipers off in the
Note: Do not operate the wipers on a dry information display. See Autowipers
windshield. This may scratch the glass or (page 67). If you switch autowipers off,
damage the wiper blades. Always use the the windshield wipers operate in
windshield washers before wiping a dry intermittent mode.
windshield.

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 Wipers and Washers

Note: Make sure that you switch the

windshield wipers off before entering a car
wash.
Wet or winter weather conditions could
cause unexpected wiping or smearing.
To keep the windshield clear:
• Lower the sensitivity of the autowipers
to reduce the amount of smearing on
the windshield.
• Switch autowipers off.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
A High sensitivity. issue, install new wiper blades. See
B Autowipers on. Autowipers (page 67).
C Low sensitivity.
WINDSHIELD WASHERS
Move the wiper lever upward to the first
position to switch autowipers on.
Use the rotary control to adjust the
sensitivity of the autowipers. When you
select low sensitivity, the wipers operate
when the sensor detects a large amount
of water on the windshield. When you
select high sensitivity, the wipers operate
when the sensor detects a small amount
of water on the windshield.
Note: Keep the outside of the windshield
clean. The rain sensor is very sensitive and
the wipers may operate if dirt, mist or
insects hit the windshield.
Pull the lever toward you to operate the
If you leave autowipers on, it may not windshield washers. When you release the
operate when you switch the ignition on lever, the wipers operate for a short time.
during freezing temperatures. This is A courtesy wipe occurs a short time after
because the system has deactivated the the wipers stop to clear any remaining
rain sensor to prevent damage to the washer fluid.
windshield wipers. Defrost the windshield
before reactivating the rain sensor. You Note: Do not operate the washers when
can reactivate the rain sensor by moving the washer reservoir is empty. This could
the rotary control or switching autowipers cause the washer pump to overheat.
off and on.
Heated Washer Jets (If Equipped)
Note: Fully defrost the windshield before
you switch the windshield wipers on. The system heats the washer fluid when
the heated windshield is on.

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 Wipers and Washers

Settings
To switch courtesy wipe on or off, use the information display controls on the
steering wheel to select the following:
Menu Item Action

Settings Press the menu button.

Vehicle Settings Press the OK button.
Wipers Press the OK button.
Courtesy Wipe Press the OK button.

Rear Window Washer

REAR WINDOW WIPER AND
WASHERS
Rear Window Wiper

Push the lever away from you to operate

the rear window washer. When you release
the lever, the wipers operate for a short
time.
Note: Do not operate the washers when
the washer reservoir is empty. This may
A Intermittent wipe. cause the washer pump to overheat.
B Continuous wipe.
C Rear window wiper off.

If you shift to reverse (R) when the

windshield wipers are on, the rear window
wiper turns on.
You can switch reverse wipe off in the
information display.
Note: Make sure you switch the rear
window wiper off before entering a car
wash.

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 Lighting

GENERAL INFORMATION LIGHTING CONTROL

Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits A Off.
through the vents during normal operation. B Parking lamps, instrument panel
Clearing time may take as long as 48 hours lamps, license plate lamps and
under dry weather conditions. tail lamps.
Examples of acceptable condensation are: C Headlamps.
• The presence of a fine mist (no streaks, Note: Prolonged use of the parking lamps
drip marks or large droplets). causes the battery to run out of charge.
• A fine mist covers less than 50% of the Note: Parking lamps may turn off
lens. automatically. This prevents the vehicle
Examples of unacceptable condensation battery from running out of charge.
are:
Parking Lamps
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets Switch the ignition off.
present on the interior of the lens. Both Sides
If you see any unacceptable condensation,
have your vehicle checked by an authorized Select position B on the lighting control to
dealer. switch the parking lamps on.

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 Lighting

High Beams AUTOLAMPS (If Equipped)

Push the lever forward to switch the high WARNING

beams on.
The system does not relieve you of
Push the lever forward again or pull the your responsibility to drive with due
lever toward you to switch the high beams care and attention. You may need to
off. override the system if it does not turn the
headlamps on in low visibility conditions,
Headlamp Flasher for example daytime fog.

When the lighting control is in the

autolamps position, the headlamps
automatically turn on in low light situations
or when the wipers activate.
If equipped, the following also activate
when the lighting control is in the
autolamps position and you switch them
on in the information display:
• Configurable daytime running lamps.
Note: If you have autolamps switched on
you can only switch the high beam
Pull the lever toward you slightly and headlamps on once the system has turned
release it to flash the headlamps. the headlamps on.

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 Lighting

Windshield Wiper Activated INSTRUMENT LIGHTING

Headlamps (If Equipped)
DIMMER
When the headlamp switch is in the
Autolamps position, the windshield wiper
activated exterior lamps will turn on within
10 seconds when you switch the
windshield wipers on. They turn off
approximately 60 seconds after you switch
the windshield wipers off.
This feature does not turn on the exterior
lamps:
• During a single wipe.
• While the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in automatic or
intermittent modes.
Note: If you have autolamps and
autowipers switched on the low beam
headlamps will turn on automatically when Press it repeatedly or press it and hold it
the windshield wipers operate continuously. until the desired level is reached.
Note: If you disconnect the battery or it
Autolamps Delay (If Equipped) loses charge the instrument lighting will
return to its brightest setting.
When the Autolamps have the headlamps
and position/parklamps turned on, and the
ignition is turned OFF, the headlamps and HEADLAMP EXIT DELAY
position/parklamps will remain on for an
additional 20 seconds (the autolamp exit After you switch the ignition off, you can
delay) or until the Autolamps are disabled. switch the headlamps on by pulling the
direction indicator lever toward you. You
You can change the delay period in the
will hear a short tone. The headlamps will
information display. See Information
switch off automatically after three
Displays (page 85).
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.

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 Lighting

DAYTIME RUNNING LAMPS 5. The lighting control sensor detects

daylight, and the headlamps or parking
lamps are off.
WARNING
The other lighting control switch positions
The daytime running lamps system
do not activate the daytime running lamps,
does not activate the rear lamps and
and you can use them to temporarily
may not provide adequate lighting
override autolamp control.
during low visibility driving conditions.
Make sure you switch the headlamps on, When you switch them off in the
as appropriate, during all low visibility information display, the daytime running
conditions. Failure to do so may result in a lamps are off in all lighting control switch
crash. positions.

Type 1 - Conventional (Non- FRONT FOG LAMPS (If Equipped)

Configurable)
The daytime running lamps turn on when:
1. You switch the ignition on.
2. The transmission is not in park (P) for
vehicles with automatic transmissions
or the parking brake is released for
vehicles with manual transmissions.
3. The lighting control is in the off, parking
lamp or autolamps lighting control
sensor must be detecting daylight
positions.

Type 2 - Configurable
You can switch this feature on or off in the
information display. See Information
Displays (page 85).
Press the control to switch the fog lamps
Switch the daytime running lamps on or on or off.
off using the information display controls.
You can switch the fog lamps on when the
The daytime running lamps turn on when: lighting control is in any position except
1. You switch them on in the information off.
display. Note: Only use fog lamps during reduced
2. You switch the ignition on. visibility, for example, fog, snow or heavy
rain.
3. The transmission is not in park (P) for
vehicles with automatic transmissions Note: If you switch autolamps on, you can
or the parking brake is released for only switch the fog lamps on once
vehicles with manual transmissions. autolamps has turned the headlamps on.
4. The lighting control is in the autolamps
position.

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 Lighting

DIRECTION INDICATORS If you set the switch to position B, the

courtesy lamp will come on when you
unlock or open a door or the luggage
compartment lid. If you leave a door open
with the ignition switch off, the courtesy
lamp will go off automatically after some
time to prevent the vehicle battery from
discharging. To switch it back on, switch
on the ignition for a short time.
The courtesy lamp will also come on when
you switch off the ignition. It will go off
automatically after a short time or when
you start or restart the engine.
If you set the switch to position C with the
ignition switch off, the courtesy lamp will
Push the lever up or down to use the come on. It will go off automatically after
direction indicators. a short time to prevent the vehicle battery
Note: Tap the lever up or down to make the from discharging. To switch it back on,
direction indicators flash three times to switch on the ignition for a short time.
indicate a lane change.
Reading lamps
INTERIOR LAMPS
Courtesy lamp

Press the buttons to switch the reading

lamps on and off.

A Off
B Door contact
C On

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 Lighting

Vanity lamp (If Equipped)

Position the visor downward. Press the

button to switch the vanity lamp on and
off.

AMBIENT LIGHTING (If Equipped)

Adjust the ambient lighting using the
touchscreen.

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 Windows and Mirrors

POWER WINDOWS One-Touch Up (If Equipped)

Lift the switch fully and release it. Press or
WARNINGS lift it again to stop the window.
Do not leave children unattended in
your vehicle and do not let them play Bounce-Back (If Equipped)
with the power windows. Failure to
follow this instruction could result in The window will stop automatically while
personal injury. closing. It reverses some distance if there
is an obstacle in the way
When closing the power windows,
verify they are free of obstruction and Overriding the Bounce-Back Feature
make sure that children and pets are
not in the proximity of the window WARNING
openings.
If you override bounce-back, the
window does not reverse if it detects
Note: If the power window is operated an obstacle. Take care when closing
many times on a short period the switch the windows to avoid personal injury or
may be inactivated for some moment to damage to your vehicle.
avoid overheat on power window system.
1. Close the window twice until it reaches
the point of resistance and let it
reverse.
2. Close the window a third time to the
point of resistance. You disabled the
bounce-back feature and you can now
close the window manually. The
window travels past the point of
resistance and you can close it fully.
Note: : Contact an Authorized Dealer as
soon as possible if the window does not
close after the third attempt.
Note: You may hear a pulsing noise when The window reaches the desired position.
just one of the windows is open. Lower the The window travels up with no
opposite window slightly to reduce this bounce-back protection. The windows
noise. stops if you release the switch before the
window closes fully.
Press the switch to open the window. Lift
the switch to close the window. Resetting the One-Touch and
Bounce-Back Feature (if equipped)
One-Touch Down (If Equipped)
Note: The bounce-back feature remains
Press the switch fully and release it. Press turned off until you reset the memory.
again or lift it to stop the window.
If you have disconnected the battery, you
must reset the bounce-back memory for
driver window.

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 Windows and Mirrors

1. Lift and hold the switch until the

window is fully closed.
2. Hold the switch for a few seconds.
3. Release the switch.
4. Open the window and then try to close
it automatically.
5. Repeat the procedure if the window
does not close automatically.

Window Lock

A Left-hand mirror
B Adjustment control
C Right-hand mirror

To adjust a mirror:
1. Select the mirror you want to adjust.
The control will illuminate.
2. Adjust the position of the mirror.
3. Press the mirror switch again.
Press the control to lock or unlock the rear Integrated Blind Spot Mirrors (If
window controls. It will illuminate when Equipped)
you lock the rear window controls.
Note: Objects in the blind spot mirror are
Accessory Delay closer than they appear.
You can use the window switches for Blind spot mirrors have an integrated
several minutes after you switch the convex mirror built into the upper outboard
ignition off or until you open either front corner of the exterior mirrors. They can
door. increase your visibility along the side of
your vehicle.
EXTERIOR MIRRORS Check the main mirror first before a lane
change, then check the blind spot mirror.
Power Exterior Mirrors If the blind spot mirror does not show any
vehicles in its viewing area and the traffic
Note: Do not adjust the mirrors when your in the adjacent lane is at a safe distance,
vehicle is moving. signal that you intend to change lanes.
Glance over your shoulder to verify traffic
is clear and carefully change lanes.

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 Windows and Mirrors

Note: Do not clean the housing or glass of

any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
Pull the tab below the mirror toward you
to reduce glare at night.

Auto-Dimming Mirror (If Equipped)

Note: Do not block the sensors on the front
and back of the mirror. Mirror performance
may be affected. A rear center passenger or
raised rear center head restraint may also
block light from reaching the sensor.
The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a clear
view when backing up.
The image of the approaching vehicle is
small and near the inboard edge of the MOONROOF (If Equipped)
main mirror when it is at a distance. The
image becomes larger and begins to move WARNINGS
outboard across the main mirror as the Do not leave children unattended in
vehicle approaches (A). The image will your vehicle and do not let them play
transition from the main mirror and begin with the moonroof. Failure to follow
to appear in the blind spot mirror as the this instruction could result in personal
vehicle approaches (B). The vehicle will injury.
transition to your peripheral field of view
as it leaves the blind spot mirror (C). When closing the moonroof, verify
that it is free of obstruction and
make sure that children and pets are
INTERIOR MIRROR not in the proximity of the roof opening.

WARNING The sunscreen can be manually opened or

Do not adjust the mirrors when your closed when the glass panel is closed.
vehicle is moving. This could result The moonroof control is located on the
in the loss of control of your vehicle, overhead console.
serious personal injury or death.

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 Windows and Mirrors

The moonroof has a one-touch open and 1. Press the moonroof close control to
close feature. To stop it during one-touch fully close the moonroof. Release and
operation, press the control a second time. press moonroof close control again
until sunroof moves into full vent
Opening and Closing the Moonroof position.
2. In full vent position, press and hold the
moonroof close control for
approximately fifteen seconds, until
the moonroof moves.
3. Quickly release the moonroof close
control, re-press and hold for
approximately three seconds, until the
moonroof moves to fully closed, fully
open and back to fully closed
automatically.
Confirm the relearning was successful by
opening and closing the sun shade.
Press and release the rear of the control The moonroof switch has a two stage
to open the moonroof. operation, half press and full press. All
relearning procedure must be done with
Press and release the front of the control half press operation.
to close the moonroof.

Bounce-Back
The moonroof will stop automatically
while closing. It will reverse some distance
if there is an obstacle in the way.
Pull and hold the SLIDE control within two
seconds of a bounce-back event to
override this function. The first closing
operation after the override will disable the
anti-pinch function(bounce-back). After,
standard operation is restored.

Venting the Moonroof

With moonroof closed, press and release
the front of the switch to vent the
moonroof. Press and release the rear of
the switch to close the moonroof.
In case moon roof functional does not
work properly, follow this relearning
procedure:

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 Instrument Cluster

GAUGES

A Information display. Outside Air Temperature

B Speedometer. Shows the outside air temperature.

C Fuel gauge. Compass (If Equipped)
D Gear Indicator (Automatic Displays the vehicle’s heading direction.
Transmission only).
E Engine coolant temperature Trip Computer
gauge. See Trip Computer (page 88).
F Tachometer.
Vehicle Settings and Personalization
Information Display See General Information (page 85).
Odometer
Records the total distance traveled by your
vehicle.

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 Instrument Cluster

Engine Coolant Temperature

Gauge
WARNING
Do not remove the coolant reservoir
cap when the cooling system is hot.
Wait 10 minutes for the cooling
system to cool down. Cover the coolant
reservoir cap with a thick cloth to prevent
the possibility of scalding and slowly
remove the cap. Failure to follow this A The fuel filler door is on the
instruction could result in personal injury. left-hand side of your vehicle.
B The fuel filler door is on the
At normal operating temperature the right-hand side of your vehicle.
indicator will remain in the center section.
If the needle enters the red section, the
engine is overheating. Stop the engine, WARNING LAMPS AND
switch the ignition off and determine the INDICATORS
cause once the engine has cooled down.
See Engine Coolant Check (page 208). The following warning lamps and
Note: Do not restart the engine until the indicators alert you to a vehicle condition
cause of overheating has been determined that may become serious. Some lamps
and resolved. illuminate when you start your vehicle to
make sure they work. If any lamps remain
Fuel Gauge on after starting your vehicle, refer to the
respective system warning lamp for further
Switch the ignition on. The fuel gauge will information.
indicate approximately how much fuel is
Note: Some warning indicators appear in
left in the fuel tank. The fuel gauge may
the information display and operate the
vary slightly when your vehicle is moving
same as a warning lamp but do not
or on a gradient.
illuminate when you start your vehicle.
The arrow adjacent to the fuel pump
symbol indicates on which side of your Airbag Warning Lamp
vehicle the fuel filler door is located.
If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.

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 Instrument Cluster

Anti-Lock Brake System Warning Direction Indicator

Lamp
Flashes during operation. An
If it illuminates when you are increase in the rate of flashing
driving, this indicates a warns of a failed indicator bulb.
malfunction. Your vehicle
continues to have normal braking without Fasten Seatbelt Warning Lamp
the anti-lock brake system function. It also
illuminates momentarily when you switch It illuminates and a chime
the ignition on to confirm the lamp is sounds until you fasten the
functional. If it does not illuminate when seatbelts.
you switch the ignition on, or begins to
flash at any time, have the system checked Front Fog Lamp Indicator (If Equipped)
by an authorized dealer. Have your vehicle
checked as soon as possible. It illuminates when you switch
the front fog lamps on.
Brake System Warning Lamp
WARNING Headlamp High Beam Indicator
Driving your vehicle with the warning It illuminates when you switch
lamp on is dangerous. A significant the headlamp high beam on.
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as Batterry
soon as possible. Driving extended
distances with the parking brake engaged It illuminates when you switch
can cause brake failure and the risk of the ignition on.
personal injury. If it illuminates when the engine
is running this indicates a malfunction.
It illuminates when you engage
the parking brake and the Switch off all unnecessary electrical
ignition is on. equipment. Have your vehicle checked
as soon as possible.
If it illuminates when your vehicle is
moving, make sure the parking brake is Parking Lamps
disengaged. If the parking brake is
disengaged, this indicates low brake fluid It will illuminate when you switch
level or a brake system fault. It also the parking lamps on.
illuminates momentarily when you switch
the ignition on to confirm the lamp is
Low Fuel Level Warning Lamp
functional. If it does not illuminate when
you switch the ignition on, or begins to If it illuminates when you are
flash at any time, have the system checked driving, refuel as soon as
by an authorized dealer. Have your vehicle possible.
checked immediately.

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 Instrument Cluster

Low Tire Pressure Warning Lamp Engine Coolant Temperature

Warning Lamp
It illuminates if the tire pressure
in one or more tires is below the WARNING
correct tire pressure.
Never remove the coolant reservoir
cap when the engine is running or
Auto Start-Stop (If Equipped) hot.
It illuminates to inform you when
the engine shuts down or in Note: Do not resume your journey if it
conjunction with a message. illuminates despite the level being correct.
Have the system checked by your authorized
Malfunction Indicator Lamp dealer immediately.
If it stays on after starting or
The MIL illuminates when the illuminates when driving, this
ignition is initially turned on. The indicates a malfunction. Stop
indicator must be off so that the your vehicle as soon as it is safe to do so
engine starts operating, indicating that the and switch the engine off. Check the
system is operational. If the indicator stays coolant level. See Engine Coolant Check
illuminated while engine is running, see a (page 208).
Ford Distributor to correct the problem.
See Warning Lamps and Indicators
(page 81). Blind Spot (If Equipped)
It will illuminate when you switch
Powertrain Malfunction this feature off or a fault has
been detected. Contact your
If it illuminates when driving, a authorized dealer as soon possible.
powertrain fault has been
detected. Contact your
authorized dealer as soon possible. Door Ajar Warning Lamp
Illuminates when you switch the
Oil Pressure Warning Lamp ignition on and remains on if any
door, the hood or the liftgate is
It illuminates when you switch not closed properly.
the ignition on.
If it illuminates when the engine Stability Control and Traction
is running this indicates a malfunction. Control Off Warning Lamp
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the It illuminates when you switch
engine oil level. If the oil level is sufficient, the system off.
this indicates a system malfunction. Have
See Stability Control (page
your vehicle checked immediately. See
150).
Engine Oil Check (page 206).

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 Instrument Cluster

Stability Control and Traction Note: The low fuel reminder can appear at
Control Indicator different fuel gauge positions depending on
fuel economy conditions. This variation is
Flashes during operation. normal.
If it does not illuminate when you
switch the ignition on, or remains Seatbelt Reminder
on when the engine is running, this
WARNING
indicates a malfunction. Have your vehicle
checked as soon as possible. Do not sit on top of a fastened
seatbelt to prevent the seatbelt
Note: The system automatically turns off
reminder from coming on. The
if there is a malfunction.
occupant protection system will only
See Using Traction Control (page 149). provide optimum protection when you use
See Using Stability Control (page 150). the seatbelt properly.

AUDIBLE WARNINGS AND Note: The seatbelt reminder remains in

stand-by mode when the front seatbelts
INDICATORS have been fastened. It sounds if either
seatbelt is unfastened.
Automatic Transmission
Sounds when your vehicle speed exceeds
Sounds when you open the driver's door the pre-determined limit and the front
and do not move the transmission selector seatbelts are unfastened. The chime will
lever to position P. stop after a period of time.
Key Outside Car
Vehicles with Intelligent Access
System
Sounds when you close the door, the
engine is running and the system does not
detect a passive key inside your vehicle.

Headlamps On Warning Chime

Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.

Low Fuel Reminder

A low fuel reminder displays and sounds
th
when the fuel level reaches 1/16 of the
scale or the distance to empty is 37 mi
(60 km) or less.

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 Information Displays

GENERAL INFORMATION Information Display Controls

WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

You can control various systems on your • Press the up and down arrow buttons
vehicle using the information display to scroll through and highlight the
controls on the steering wheel. options within a menu.
The information display shows the • Press the right button to enter a
corresponding information. submenu.
• Press the left button to exit a submenu.
• Press the OK button to choose and
confirm settings or messages.

Menu Structure - Information

Display
You can access the menu using the
information display control.
Note: It may describe options not fitted to
the vehicle you have purchased.

Trip computer 1 and 2

Trip 1
Trip 2
Reset Individual Values Reset All
Reset Trip Odometer
Reset Trip Timer

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 Information Displays

Trip computer 1 and 2

Reset Average Fuel

Reset Average Speed
Configure View Set to Default
Trip Odometer
Trip Timer
Average Fuel
Average Speed
Distance to Empty
Instantaneous Fuel

MyView
Digital Speedometer
Speedo/Instant. Fuel
Trip/Audio
Calm Screen

Navigation
Home
Previous Destinations
Favorite Destinations
POI Nearby

Phone
All Calls
Incoming Calls
Outgoing Calls
Missed Calls

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 Information Displays

Settings
Information Intelligent 4WD
MyKey Info
Tire Pressure
Auto StartStop
Display Language
Distance Unit L/100 km
km/L
Miles & Gallons
Temperature Unit Celsius (°C)
Fahrenheit (°F)
Tire Pressure psi
kPa
bar
Driver Assistance Blind Spot
Cross Traffic Alert
Rear Parking Aid
Vehicle Settings Alarm system Alarm Settings All Sensors
Perimeter Sensing
Ask on Exit
Auto Engine Off
Chimes Information
Lighting Autolamp Delay Off
10 Seconds
20 Seconds
120 Seconds
Daytime Running Lights

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 Information Displays

Settings
Locks Autolock
Autounlock
Mislock Chirp
Remote Unlock
Switches Inhibit
Wipers Courtesy Wipe
Rain Sensing
Reverse Wiper
MyKey MyKey Info
Create MyKey

Distance to Empty
TRIP COMPUTER Indicates the approximate distance your
vehicle will travel on the fuel remaining in
Resetting the Trip Computer the tank. Changes in driving pattern may
Press and hold OK on the current screen cause the value to vary.
to reset the respective trip, distance, time
and average fuel consumption information. Outside Air Temperature
Shows the outside air temperature.
All Values
Indicates all the respective trip, distance, Trip Odometer
time and average fuel consumption Registers the distance traveled of
information. individual journeys.
Average Fuel Consumption Trip Timer
Indicates the average fuel consumption Registers the elapsed time of individual
since the function was last reset. journeys or the total time since the function
was last reset.
Instantaneous Fuel (If Equipped)
Indicates the current fuel consumption. INFORMATION MESSAGES
Note: Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available.

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 Information Displays

Note: The information display may Press the OK button to acknowledge and
abbreviate or shorten certain messages. remove some messages from the
information display.
The information display will automatically
remove other messages after a short
period of time.
You need to confirm certain messages
before you can access the menus.

Accessory Power

Message Action

Full Accessory Power Active Displays if you switch the ignition on and do not start
the engine.

Airbag

Message Action

Airbag fault Service now Displays when the system requires service due to a
malfunction. Contact an authorized dealer.

Alarm

Message Action

Alarm activated Check Vehicle Displays when the alarm has been triggered due to
unauthorized entry. See Anti-Theft Alarm (page
63).
Alarm fault Service required Displays when the system requires service due to a
malfunction. Contact an authorized dealer.
Vehicle Alarm To Stop Alarm,
Start Vehicle. Displays when the alarm has been triggered due to
unauthorized entry.
Alarm Announcement

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 Information Displays

Brake System

Message Action

Check Brake System The system has detected a fault that requires service.
Have your vehicle checked as soon as possible.

Battery and Charging System

Message Action

Electrical system overvoltage Stop your vehicle as soon as it is safe to do so and

Stop safely switch off the ignition. Contact an authorized dealer.
Battery low See manual Displays to warn of a low battery condition. Turn off
all unneeded electrical accessories. Contact an
authorized dealer.

Tire Pressure Monitoring System

Message Action

Tire Pressure Low Displays if the tire pressure in one or more tires is below
the correct pressure. See Tire Pressure Monitoring
Tire Pressure Low Specified: System (page 261).
Tire Pressure Monitor Fault The system has detected a fault that requires service.
Have your vehicle checked as soon as possible. See
Tire Pressure Monitoring System (page 261).
Tire Pressure Sensor Fault Displays if the system detects a fault with a tire pres-
sure sensor or the spare tire is in use. See Tire Pres-
sure Monitoring System (page 261).
If the warning message remains on after you have
checked the tire pressures, the system has detected
a fault that requires service. Have your vehicle checked
as soon as possible.

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 Information Displays

Engine

Message Action

Engine fault Service now Engine service is required. Contact an authorized

dealer.
Power reduced to lower engine Displays when the engine has reduced power in order
temperature to help reduce high coolant temperature.
Engine Coolant Over Temper- Displays when the engine temperature is too high.
ature Stop your vehicle as soon as it is safe to do so, switch
the engine off and allow it to cool. If the problem
persists, have your vehicle checked as soon as possible.

Fuel System

Message Action

Fuel Level Low Refuel as soon as possible.

Fuel Level Low Distance
Metric:##0 Km To Empty
Refuel as soon as possible.
Fuel Level Low Distance
Imperial:#0 Miles To Empty
Fuel Pressure Low The system has detected a fault that requires service.
Have your vehicle checked as soon as possible.
Water in Fuel Drain Filter Displays if the system detects there is excess water in
the fuel filter. Have your vehicle checked as soon as
possible.

Hill Start Assist

Message Action

Hill start assist not available Displays when hill start assist is not available. Contact
an authorized dealer. See Hill Start Assist (page
147).

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 Information Displays

Keyless Vehicle

Message Action

No Key Detected Displayed if the key is not detected by the system. See
Push Button Ignition Switch (page 120).
Switch ignition off. Displayed as a reminder to turn off the vehicle. See
Push Button Ignition Switch (page 120).
To START Press Brake Displayed as a reminder to press the brake while
starting the vehicle.
Key Not Inside vehicle Displayed when a valid key is not detected within the
vehicle. See Push Button Ignition Switch (page 120).
Key Battery low Replace soon Displays when the key battery is low. Change the
battery as soon as possible. See Remote Control
(page 45).

Lighting

Message Action

Check Headlamp System See Displays if an electrical malfunction occurs with the
manual headlamp system. Have your vehicle checked as soon
as possible.

Maintenance

Message Action

Brake fluid level low Service Indicates the brake fluid level is low and the brake
now system should be inspected immediately. See Brake
Fluid Check (page 212).
Maintenance Set initial date Indicates that the vehicle sold date has been
successful updated. If this date has not been set,
contact your authorized dealer.
Maintenance Set date Displays when the date and time are not set.

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 Information Displays

Message Action

Service Done Displays when the service interval has been reset.
Maintenance Reminder Set To Displays when the date and time is not set. If the date
Off and time are set and the message remains, contact
an authorized dealer.
Service Required Indicates that your vehicle has reached the estimated
time or distance for the scheduled maintenance.
Contact an authorized dealer.

MyKey

Message Action

Create MyKey Displays when you are programming a MyKey.

Hold OK to Create MyKey Displays when you are programming a MyKey.
Key is Already a MyKey Displays when trying to create a MyKey with a key
already designated as a MyKey.
Place Key in Backup Location Displays when you are programming a MyKey and the
key is not correctly positioned in the backup slot.
MyKey not Created Displays if the system fails to create a MyKey.
MyKey Active Drive Safely Displays when MyKey is active.
Check Speed Drive Safely Displays when a MyKey is in use and the MyKey speed
limit is reached.
Speed Limited to avg speed Displays when starting your vehicle, a MyKey is in use
metric:##0 km/h and the MyKey speed limit is on.
Speed Limited to avg speed
imperial:##0 MPH
Near Vehicle Top Speed Displays when a MyKey is in use and the vehicle speed
approaches a preset speed limit.
Vehicle at Top Speed of MyKey Displays when a MyKey is in use and the MyKey speed
Setting limit is reached.
Buckle Up to Unmute Audio Displays when a MyKey is in use and seatbelt reminder
is activated.
MyKey Park Aid Cannot be Displays when a MyKey is in use and you try to switch
Deactivated the parking aid system off.

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 Information Displays

Park Aid

Message Action

Park Aid Fault The system has detected a fault that requires service.
Have your vehicle checked as soon as possible.
Check Park Aid
The system has detected a fault that requires service.
Check Front Park Aid
Have your vehicle checked as soon as possible.
Check Rear Park Aid
Park Pilot Not Available Sensor
Blocked See Manual
Front Park Pilot Not Available Displays when the park pilot system sensors are
Sensor Blocked See Manual blocked. See Parking Aids (page 151).
Rear Park Pilot Not Available
Sensor Blocked See Manual

Park Brake

Message Action

Park brake applied Displays when the parking brake is set, the engine is
running and the vehicle is driven more than 3 mph
(5 km/h). If the warning stays on after the parking
brake is released, contact an authorized dealer.
Park Brake Not Applied
Park Brake Not Applied Apply Displays as a reminder to apply the parking brake.
Park Brake
Brake Applied Power Reduced Displays if you have not released the parking brake
and the vehicle speed reaches 3 mph (5 km/h).
Release Park Brake If the warning message remains on after you have
released the parking brake, the system has detected
a fault that requires service. Have your vehicle checked
as soon as possible.
Park Brake Malfunction Service The system has detected a fault that requires service.
Now Have your vehicle checked as soon as possible.

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 Information Displays

Power Steering

Message Action

Steering loss Stop safely The power steering system is not working. Stop the
vehicle in a safe place. Contact an authorized dealer.
Steering assist malfunction The power steering system is not working. Stop the
Service required vehicle in a safe place. Contact an authorized dealer.
Steering malfunction Service The power steering system has detected a condition
now within the power steering system or passive entry or
passive start system requires service. Contact an
authorized dealer.

Stability Control

Message Action

SHIFT SYS FAULT Sport The system has detected a fault that requires service.
Unavailable Service Required Have your vehicle checked as soon as possible.

Starting System

Message Action

To START Press Brake Displays when you start your vehicle as a reminder to
fully press the brake pedal.
To START Press Clutch Displays when you start your vehicle as a reminder to
fully press the clutch pedal.
To START Press Brake and Displays when you start your vehicle as a reminder to
Clutch fully press the brake and clutch pedals.
Cranking Time Exceeded Displays if your vehicle fails to start.
No Key Detected Displays when the system cannot detect a valid key.
Starting System Fault Displays if you are unable to start your vehicle with a
correctly coded key. The system has detected a fault
that requires service. Have your vehicle checked as
soon as possible.
Restart Now or Key is Needed Displays for 20 seconds if you switch the engine off
and the system cannot detect a valid passive key. After
10 seconds, you can no longer start your vehicle if it
does not detect a valid passive key.

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 Information Displays

Traction Control

Message Action

Traction Control On Displays when the traction control system has been
switched on.
Traction Control Off Displays when the traction control system has been
switched off.

Transmission

Message Action

Transmission malfunction The system has detected a fault that requires service.
Service now Have your vehicle checked as soon as possible.
Transmission Service Required
Transmission Overtemperature
Stop Safely
The transmission is overheating and needs to cool.
Transmission Overheating Stop
Stop your vehicle as soon as it is safe to do so, switch
Safely
the engine off and allow the transmission to cool.
Transmission Too Hot Press
Brake
Transmission Limited Function The transmission has limited functionality. The system
See Manual has detected a fault that requires service. Have your
vehicle checked as soon as possible.
Transmission Warming Up Displays at low ambient temperatures if it takes a few
Please Wait seconds for the transmission to engage a gear. Fully
press the brake pedal until the message disappears
from the information display.
Transmission Not in Park Displays as a reminder to shift into park (P).
Press Brake to Unlock Gearshift Press the brake pedal to unlock the transmission.
Lever
Gearshift Lever Unlocked Displays when the gearshift lever unlocks.

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 Information Displays

Vehicle Settings

Message Action

Transport Mode Contact Dealer Your vehicle is in transport mode.

Some features on your vehicle are not available. Have
your vehicle checked as soon as possible.

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 Climate Control

PRINCIPLE OF OPERATION AIR VENTS

Outside Air Center Air Vents
Keep the air intakes in front of the
windshield free from obstruction (such as
snow or leaves) to allow the climate
control system to function effectively.

Recirculated Air
The air currently in the passenger
compartment recirculates. Outside air does
not enter your vehicle.
Note: Prolonged use of recirculated air may
cause the windows to fog up.

Heating
Side Air Vents
Heating performance depends on the
temperature of the coolant.

General Information on Controlling

the Interior Climate
Close the windows.

Warming the Interior

Direct the air toward your feet. In cold or
humid weather conditions, direct some of
the air toward the windshield and the door
windows.

Cooling the Interior

Direct the air toward your face.

Air Conditioning
The system directs condensation to the
outside of your vehicle, which could cause
a small pool of water to form under your
vehicle. This is normal.
Note: The air conditioning operates only
when the temperature is above 39°F (4°C).
Note: When you use air conditioning, your
vehicle uses more fuel.

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 Climate Control

MANUAL CLIMATE CONTROL Adjusting the Blower Motor Speed

- VEHICLES WITH: Lights on the control illuminate
ELECTRONIC MANUAL to indicate the fan speed.
TEMPERATURE CONTROL
(EMTC) Changing the Direction of Airflow
Directs air through the
Switching Climate Control On and windshield air vents.
Off
Directs air through the
instrument panel air vents.

Switching Recirculated Air On and Directs air through the footwell

Off air vents.
Recirculates air to reduce
unwanted odors from entering Adjusting the Temperature
the vehicle.

Switching Air Conditioning On and

Off

Switching Maximum Defrost On

and Off
Turn the temperature control
clockwise to the full heat
position to maximize defrosting.
Note: When you switch maximum defrost
off, theWindshield Wiper De-icer and heated
rear window remain on.
You can adjust the temperature in small
Switching Maximum Cooling On increments.
and Off
Turn the temperature control
counterclockwise to the lowest
setting to maximize cooling.
Note: When you switch maximum cooling
off, air conditioning remains on.

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 Climate Control

AUTOMATIC CLIMATE Swtiching Auto Mode On and Off

CONTROL - VEHICLES WITH: Press AUTO to cycle through the
ELECTRONIC AUTOMATIC various settings and off. Faster
blower motor speeds are
TEMPERATURE CONTROL indicated by more indicator lights.
(EATC) The system controls the blower motor
speed and direction of airflow to reach and
Switching Climate Control On and maintain the set temperature.
Off
Adjusting the Blower Motor Speed
Lights on the control illuminate
Switching Recirculated Air On and to indicate the fan speed.
Off
Recirculates air to reduce Changing the Direction of Airflow
unwanted odors from entering
Directs air through the
the vehicle.
windshield air vents.
Switching Air Conditioning On and Directs air through the
Off instrument panel air vents.

Directs air through the footwell

air vents.
Switching Maximum Defrost On
and Off Adjusting the Temperature

Note: When you switch maximum defrost

off, the Windshield Wiper De-icer and
heated rear window remain on.

Switching Maximum Cooling On

and Off

Note: When you switch maximum cooling

off, air conditioning remains on.

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 Climate Control

You can adjust the temperature between Note: When you select automatic mode
59.9–85.1°F (15.5–29.5°C) in small and the interior and exterior temperatures
increments. are high, the system selects recirculated air
to maximize cooling. When the desired
When set to low temperatures, the system
temperature is reached, recirculated air
switches to permanent cooling. When set
turns off.
to high temperatures , the system switches
to permanent heating. Note: When you switch the system off,
outside air is prevented from entering your
vehicle.
HINTS ON CONTROLLING THE
Note: When you select maximum defrost,
INTERIOR CLIMATE - air conditioning turns on and airflow is not
VEHICLES WITH: ELECTRONIC directed to the instrument panel and
AUTOMATIC TEMPERATURE footwell air vents.
CONTROL (EATC) Quickly Heating the Interior
General Hints • Press AUTO.
• Select the highest temperature.
Do not place objects under the front seats
as this may interfere with the airflow to the Recommended Settings for
rear seats. Heating
Remove any snow, ice or leaves from the
air intake area at the base of the • Press AUTO.
windshield. • Select the desired temperature.
Note: You may feel a small amount of air Quickly Cooling the Interior
from the footwell air vents regardless of the
air distribution setting. • Press MAX A/C.
Note: To reduce humidity build-up inside
Recommended Settings for
your vehicle, do not drive with the system
Cooling
switched off or with recirculated air always
switched on. • Press AUTO.
Note: Prolonged use of recirculated air may • Select the desired temperature.
cause the windows to fog up.
Defogging the Side Windows in
Note: Adjusting the settings when your
Cold Weather
vehicle interior is extremely hot or cold is
not necessary. The system automatically • Select maximum defrost.
adjusts to heat or cool the interior to your
selected temperature as quickly as possible.
For the system to function efficiently, the
instrument panel and side air vents should
be fully open.
Note: When you select automatic mode
and the ambient temperature is low and the
engine is cold, airflow is directed to the
windshield and side air vents.

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 Climate Control

Maximum Cooling Using the Quickly Heating the Interior

Instrument Panel and Footwell Air
Vents • Select the highest blower motor speed.
• Select the highest temperature.
• Select the lowest temperature.
• Direct the airflow to the footwell air
• Switch on the air conditioning and vents.
recirculated air.
• Select the highest blower motor speed Recommended Settings for
and then adjust to suit comfort levels. Heating
• Select a high blower motor speed.
HINTS ON CONTROLLING THE • Select the desired temperature.
INTERIOR CLIMATE - • Direct the airflow to the footwell and
VEHICLES WITH: ELECTRONIC windshield air vents.
MANUAL TEMPERATURE Quickly Cooling the Interior
CONTROL (EMTC)
• Select maximum cooling.
General Hints Recommended Settings for
Do not place objects under the front seats Cooling
as this may interfere with the airflow to the
• Select the highest blower motor speed.
rear seats.
• Select the desired temperature.
Remove any snow, ice or leaves from the
air intake area at the base of the • Direct the airflow to the instrument
windshield. panel air vents.
• Press A/C.
Note: You may feel a small amount of air
from the footwell air vents regardless of the Defogging the Side Windows in
air distribution setting. Cold Weather
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system • Select maximum defrost.
switched off or with recirculated air always
switched on.
Maximum Cooling Using the
Instrument Panel and Footwell Air
Note: When you switch the system off, Vents
outside air is prevented from entering your
vehicle. • Turn the temperature control
counterclockwise to the lowest setting.
Note: To reduce fogging of the windshield
during humid weather, direct airflow to the • Switch on the air conditioning and
windshield air vents. recirculated air.
Note: Prolonged use of recirculated air may • Select the highest blower motor speed
cause the windows to fog up. and then adjust to suit comfort levels.

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 Climate Control

HEATED REAR WINDOW - Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
VEHICLES WITH: ELECTRONIC when it is frozen in place.
AUTOMATIC TEMPERATURE Note: Do not clean the mirror housing or
CONTROL (EATC) glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
Press the button to clear the rear
window of thin ice and fog. The Windshield Wiper De-icer (If Equipped)
heated rear window turns off
after a short period of time. The windshield wiper de-icer turns on in
low temperatures or when you manually
Note: Make sure the engine is on before switch the heated rear window on.
operating the heated windows.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
CABIN AIR FILTER
from the inside of the heated rear window.
Your vehicle is equipped with a cabin air
The vehicle Warranty may not cover
filter, which gives you and your passengers
damage caused to the heated rear window
the following benefits:
grid lines.
• It improves your driving comfort by
reducing particle concentration.
HEATED REAR WINDOW - • It improves the interior compartment
VEHICLES WITH: ELECTRONIC cleanliness.
MANUAL TEMPERATURE • It protects the climate control
CONTROL (EMTC) components from particle deposits.
You can locate the cabin air filter behind
Press the button to clear the rear the center console, on the passenger side.
window of thin ice and fog. The
heated rear window turns off Note: Make sure you have a cabin air filter
after a short period of time. installed at all times. This prevents foreign
objects from entering the system. Running
Note: Make sure the engine is on before the system without a filter in place could
operating the heated windows. result in degradation or damage to the
Note: Do not use razor blades or other system.
sharp objects to clean or remove decals Replace the filter at regular intervals. See
from the inside of the heated rear window. Scheduled Maintenance (page 383).
The vehicle Warranty may not cover
damage caused to the heated rear window For additional cabin air filter information,
grid lines. or to replace the filter, see an authorized
dealer.

HEATED EXTERIOR MIRRORS

When you switch the heated rear window
on, the heated exterior mirrors turn on.

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 Seats

SITTING IN THE CORRECT • Adjust the head restraint so that the

top of it is level with the top of your
POSITION head and as far forward as possible.
Make sure that you remain
WARNINGS comfortable.
Do not recline the seatback too far • Keep sufficient distance between
as this can cause the occupant to yourself and the steering wheel. We
slide under the seatbelt, resulting in recommend a minimum of 10 in
serious injury in the event of a collision. (25 cm) between your breastbone and
Do not place objects higher than the the airbag cover.
top of the seat backrest. Failure to • Hold the steering wheel with your arms
follow this instruction could result in slightly bent.
personal injury or death in the event of a
• Bend your legs slightly so that you can
sudden stop or crash.
press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.

HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint before
you sit in or operate your vehicle. This
will help minimize the risk of neck
injury in the event of a crash. Do not adjust
the head restraint when your vehicle is
moving.
The head restraint is a safety device.
Whenever possible it should be
When you use them properly, the seat, installed and properly adjusted when
head restraint, safety belt and airbags will the seat is occupied. Failure to adjust the
provide optimum protection in the event head restraint properly could reduce its
of a crash. effectiveness during certain impacts.
We recommend that you follow these Adjust the head restraints for all
guidelines: passengers before you drive your
• Sit in an upright position with the base vehicle. This will help minimize the
of your spine as far back as possible. risk of neck injury in the event of a crash.
• Do not recline the seatback more than Do not adjust the head restraints when
30 degrees. your vehicle is moving.

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 Seats

Note: Adjust the seatback to an upright D Guide sleeve unlock and remove
driving position before adjusting the head button.
restraint. Adjust the head restraint so that
the top of it is level with the top of your head E Fold button
and as far forward as possible. Make sure
that you remain comfortable. If you are Rear center head restraint
extremely tall, adjust the head restraint to
its highest position.
Front seat head restraint

The rear center head restraint consists of:

A An energy absorbing head
restraint.
Rear seat outboard head restraints
B Two steel stems.
C Guide sleeve unlock and remove
button.

Adjusting the Head Restraint

Raising the Head Restraint
Pull the head restraint up.

Lowering the Head Restraint

1. Press and hold button C.
2. Push the head restraint down.
The head restraints consist of:
Removing the Head Restraint
A An energy absorbing head
restraint. 1. Pull the head restraint up until it
reaches its highest position.
B Two steel stems.
2. Press and hold buttons C and D.
C Guide sleeve adjust and unlock 3. Pull the head restraint up.
button.

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 Seats

Installing the Head Restraint MANUAL SEATS

Align the steel stems into the guide sleeves
and push the head restraint down until it WARNINGS
locks. Do not adjust the driver seat or seat
backrest when your vehicle is
Folding the Head Restraint moving. This may result in sudden
1. Press and hold button E. seat movement, causing the loss of control
of your vehicle.
2. Pull the head restraint back up to reset.
Do not recline the seatback too far
Tilting Head Restraints as this can cause the occupant to
slide under the seatbelt, resulting in
The front head restraints tilt for extra serious injury in the event of a collision.
comfort. To tilt the head restraint, do the
following: Do not place cargo or any objects
behind the seat backrest before
returning it to the original position.
Pull on the seat backrest to make sure that
it has fully latched after returning the seat
backrest to its original position. An
unlatched seat may become dangerous if
you stop suddenly or have a crash.
Make sure the seat fully locks into
place by rocking it backward and
forward. Not securing the seat into
the locked position can be dangerous in a
crash and could cause serious personal
injury or death.

1. Adjust the seatback to an upright

driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted
position.

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 Seats

Moving the Seat Backward and Adjusting the Lumbar Support (If
Forward Equipped)

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 Seats

Adjusting the Height of the Recline Adjustment

Driver’s Seat (If Equipped)

POWER SEATS (If Equipped)

WARNINGS
Do not adjust the driver seat or seat
backrest when your vehicle is
moving. This may result in sudden
seat movement, causing the loss of control
of your vehicle.
Reclining the seatback can cause an
occupant to slide under the seat's
seatbelt, resulting in severe personal
injuries in the event of a crash.

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 Seats

Adjust the Lumbar Support

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 Seats

Adjust the Seat Back Recliner Adjust Four Way Position

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 Seats

REAR SEATS
Flip and Fold Seat

Insert your hand into the pull-strap on the

cushion, lift upward on the cushion to flip
it forward.

With the seat unoccupied, lift the cushion Lowering the Seat Cushion
and then fold down the seat back.
WARNING
Lifting the Seat Cushion Make sure that the seat backrests
are secure and fully locked in their
WARNINGS catches.
Do not use the bench seats as a bed
when your vehicle is moving. Failure
Note: When lowering the cushion, make
to follow this warning could result in
sure no foreign objects are trapped
serious personal injury or death.
underneath.
When folding or unfolding the seats,
take care not to get your fingers
caught between the seat backrest
and seat frame. Failure to follow this
warning could result in serious personal
injury.
Do not place any objects on a folded
seat. Hard objects may become
projectiles in a crash or sudden stop,
which may increase the risk of serious
personal injury.

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 Seats

Before folding the rear row seats, fold the

head restraint down by pushing the button
located on the side of the head restraint.

Lower the seat cushion to the full-down When the seatback is in the upright and
position. locked position, depress the back-latch
release button.
Folding the Seatback Down
Note: Do not attempt to fold the rear seat
backrest forward before flipping the seat
cushion up and out from underneath it.
Note: When folding the seatback, make
sure no foreign objects are trapped
underneath.
Note: Do not attempt to fold the rear seat
backrest forward before lowering the head
restraints. See Head Restraints (page 104).

Fold the seatback forward until it rests on

the head restraints.

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 Seats

Folding the Seatback Upright Secure the seatback in a fully upright and
latched position, the latches will be
WARNING secured to the side-pillar mounted strikers.
When unfolding the seat, make sure
Rear Seat Armrest (if equipped)
that the seatbelts are not trapped
behind the seat.

Note: Make sure that the seat cushion and

backrests are secure and fully locked in their
catches.

With the seat free of foreign objects, lift

the seatback upright.

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 Seats

Do not do the following:

• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.

Press the heated seat symbol to cycle

Fold the armrest down to use the armrest. through the various heat settings and off.
Warmer settings are indicated by more
HEATED SEATS (If Equipped) indicator lights.

WARNING
People who are unable to feel pain
to their skin because of advanced
age, chronic illness, diabetes, spinal
cord injury, medication, alcohol use,
exhaustion or other physical conditions,
must exercise care when using the heated
seat. The heated seat may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins, needles
or other pointed objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.

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 Auxiliary Power Points

12 Volt DC Power Point To prevent the battery from running out of

charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.

Locations
Power points may be in the following
locations:
• On the front of the center console.
WARNING • Next to the rear seat on the right hand
side.
Do not plug optional electrical
accessories into the cigar lighter 110 Volt AC Power Point (If Equipped)
socket. Incorrect use of the cigar
lighter can cause damage not covered by WARNING
the vehicle warranty, and can result in fire
Do not keep electrical devices
or serious injury.
plugged in the power point whenever
the device is not in use. Do not use
Note: When you switch the ignition on, you any extension cord with the 110 volt AC
can use the socket to power 12 volt power point, since it will defeat the safety
appliances with a maximum current rating protection design. Doing so may cause the
of 15 amps. power point to overload due to powering
If the power supply does not work after you multiple devices that can reach beyond
switch the ignition off, switch the ignition the 150 watt load limit and could result in
on. fire or serious injury.
Note: Do not hang any accessory from the
accessory plug. Note: The power point turns off when you
Note: Do not use the power point over the switch the ignition off, or when the battery
vehicle capacity of 12 volt DC 180 watts or voltage drops below 11 volts.
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point.
This damages the power point and may
blow the fuse.
Run the vehicle for full capacity use of the
power point.

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 Auxiliary Power Points

• Measuring devices, which process

precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.

Note: Depending on your vehicle, the power

point cover may open to the right or upward.
You can use the power point for electric
devices that require up to 150 watts. It is
on the rear of the center console.
When the indicator light on the power point
is:
• On: The power point is working, the
ignition is on.
• Off: The power point is off, the ignition
is off.
• Flashing: The power point is in fault
mode.
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 150 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.

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 Storage Compartments

CENTER CONSOLE COOL BOX

WARNING
Use only soft cups in the cup holders.
Hard objects can injure you in a crash.

Your vehicle may be equipped with a

variety of console features. These include:
• front cup holders
• storage compartments under armrest
with pen holder and removable tray
• storage compartments for mobile
phone in front of shifter lever
• auxiliary input jack (if equipped)
• USB (if equipped)
• auxiliary power point.

Cool Box allows you to direct cool air into

the glove box compartment. Air
conditioning must be turned on. Use the
rotary control inside the glove box to
enable this feature .

GLASSES HOLDER (If Equipped)

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 Storage Compartments

The glasses must be placed in the glasses

holder with the lenses facing downward.
If not, the glasses can fall down when the
glasses holder is open.

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 Starting and Stopping the Engine

GENERAL INFORMATION IGNITION SWITCH

WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage.
Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire.
Do not start the engine in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
engine.
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If Note: Make sure the key is clean before
you smell exhaust fumes inside your inserting it into any lock cylinder.
vehicle, have your vehicle inspected
immediately. Do not drive if you smell Note: Do not leave the key in the ignition
exhaust fumes. for an extended period of time when the
engine is not running. This is to prevent the
vehicle battery from losing charge.
If you disconnect the battery, your vehicle
may exhibit some unusual driving Switching the Ignition Off
characteristics for approximately 5 mi
(10 km) after you reconnect it. This is Turn the key to position 0.
because the engine management system
must realign itself with the engine. You can Switching the Ignition to
disregard any unusual driving Accessory Mode
characteristics during this period.
Turn the key to position I. Electrical
When you start the engine, do not press accessories, for example the radio, operate
the accelerator pedal before and during without the engine running.
operation. Only use the accelerator pedal
when you have difficulty starting the Switching the Ignition On
engine.
Turn the key to position II. All electrical
circuits and accessories are operational
and the warning lamps and indicators
illuminate.

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 Starting and Stopping the Engine

Starting the Engine Press the button once without your foot
on the brake or clutch pedal. It is located
Turn the key to position III. Release the on the instrument panel near the steering
key when the engine starts. wheel. All electrical circuits and
accessories are operational and the
PUSH BUTTON IGNITION warning lamps and indicators illuminate.
SWITCH (If Equipped) Press the button again without your foot
on the brake or clutch pedal to turn your
vehicle off completely.
WARNING
Always check that the steering wheel Starting the Engine
lock is deactivated before
attempting to move your vehicle. Vehicles with a Manual Transmission
Failure to deactivate the steering wheel Note: Releasing the clutch pedal during
lock could result in a crash. engine start stops the engine cranking and
returns the ignition to on.
Note: The system may not function if the 1. Fully depress the clutch pedal.
remote control is close to metal objects or
electronic devices such as cell phones. 2. Press the button.
Note: The ignition automatically switches Vehicles with an Automatic
off when you leave your vehicle unattended. Transmission
This is to prevent your vehicle battery from
losing charge. Note: Releasing the brake pedal during
engine start stops the engine cranking and
Note: A valid key must be located inside returns the ignition to on.
your vehicle to switch the ignition on and
start the engine. 1. Shift into park (P) or neutral (N).
2. Fully press the brake pedal.
Switching the Ignition On
3. Press the button.
(Accessory Mode)
Failure to Start
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start your vehicle, do
the following:

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 Starting and Stopping the Engine

4. With the key in this position, you can

use the push button ignition switch to
switch the ignition on and start your
vehicle.
Note: If your vehicle is equipped with a
manual transmission, releasing the clutch
pedal or button during engine start stops
the engine cranking and returns the ignition
to on. A message appears in the display.
When the engine does not crank when the
starter button is pressed:
1. Fully depress the clutch pedal (vehicles
with a manual transmission) and brake
pedal (vehicles with an automatic
transmission).
2. Press the button until the engine starts.

Stopping the Engine with the

Vehicle Stationary
1. Open the floor console storage
compartment lid. Note: The ignition, all electrical circuits
2. Remove the tray. warning lamps and indicators turn off.
Note: If your vehicle is equipped with an
automatic transmission, put the
transmission selector lever in position P.
Briefly press the button.

Stopping the Engine When the

Vehicle is Moving
Note: Switching off the engine when your
vehicle is still moving results in a significant
decrease in braking assistance. Higher effort
is required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags, also
turn off. If you unintentionally switch the
ignition off, shift into neutral (N) and restart
3. Place the key into the backup slot. the engine.
• Press and hold the button for at least
one second or press it three times
within two seconds.

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 Starting and Stopping the Engine

• Move the transmission selector lever Vehicles with Automatic Transmission

to the neutral position (vehicles with a
manual transmission) or position N Note: Do not touch the accelerator pedal.
(vehicles with an automatic 1. Fully depress the brake pedal.
transmission) and use the brakes to 2. Shift into park (P) or neutral (N).
bring your vehicle to a safe stop.
3. Start the engine.
• When your vehicle has stopped, move
the transmission selector lever to the All Vehicles
neutral position (vehicles with a
manual transmission) or position N If the engine does not start within 10
(vehicles with an automatic seconds, wait for a short period and try
transmission) and switch the ignition again.
off. If the engine does not start after three
attempts, wait ten seconds and follow the
STARTING A GASOLINE flooded engine procedure.
ENGINE If you have difficulty starting the engine
when the temperature is below -13.0°F
Before starting the engine, check the (-25°C), press the accelerator pedal to the
following: mid-way point of its travel and try again.
• Make sure all occupants have fastened Fuel Flooded Engine
their seatbelts.
• Make sure the headlamps and Vehicles with Manual Transmission
electrical accessories are off. 1. Fully depress the clutch pedal.
• Make sure the parking brake is on. 2. Fully depress the accelerator pedal and
• Shift into park (P) or neutral. hold it there.
Note: You can only attempt to start the 3. Start the engine.
engine for a limited amount of time before
the starting system temporarily disables. If Vehicles with Automatic Transmission
you exceed the starting time limit, a
1. Fully depress the brake pedal.
message may appear and you cannot
attempt to start the engine for at least 15 2. Shift into park (P) or neutral (N).
minutes. 3. Fully depress the accelerator pedal and
hold it there.
Cold or Hot Engine
4. Start the engine.
Vehicles with Manual Transmission
All Vehicles
Note: Do not touch the accelerator pedal.
If the engine does not start, repeat the cold
Note: Releasing the clutch pedal during or hot engine procedure.
engine starting stops the engine from
cranking.
1. Fully depress the clutch pedal.
2. Start the engine.

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 Starting and Stopping the Engine

Engine Idle Speed after Starting The heater acts as a starting aid by
warming the engine coolant. This allows
The speed at which the engine idles the climate control system to respond
immediately after starting minimizes quickly. The equipment includes a heater
vehicle emissions and maximizes cabin element (installed in the engine block) and
comfort and fuel economy. a wire harness. You can connect the
The idle speed varies depending on certain system to a grounded 120-volt AC
factors. These include vehicle component electrical source.
and ambient temperatures as well as We recommend that you do the following
electrical and climate system demands. for a safe and correct operation:
Failure to Start • Use a 16-gauge outdoor extension cord
that is product certified by
Vehicles with Manual Transmission Underwriter’s Laboratory (UL) or
Canadian Standards Association
If the engine does not crank when you full (CSA). This extension cord must be
depress the clutch pedal with the ignition suitable for use outdoors, in cold
key in position III, follow this procedure: temperatures, and be clearly marked
1. Fully depress both the clutch and brake Suitable for Use with Outdoor
pedals. Appliances. Do not use an indoor
extension cord outdoors. This could
2. Turn the key to position III until the
result in an electric shock or become a
engine has started.
fire hazard.
• Use as short an extension cord as
ENGINE BLOCK HEATER (If possible.
Equipped) • Do not use multiple extension cords.
• Make sure that when in operation, the
WARNINGS extension cord plug and heater cord
Failure to follow engine block heater plug connections are free and clear of
instructions could result in property water. This could cause an electric
damage or serious personal injury. shock or fire.
Do not use your heater with • Make sure your vehicle is parked in a
ungrounded electrical systems or clean area, clear of combustibles.
two-pronged adapters. There is a risk • Make sure the heater, heater cord and
of electrical shock. extension cord are firmly connected.
Do not fully close the hood, or allow • Check for heat anywhere in the
it to drop under its own weight when electrical hookup once the system has
using the engine block heater. This been operating for approximately 30
could damage the power cable and may minutes.
cause an electrical short resulting in fire,
injury and property damage.

Note: The heater is most effective when

outdoor temperatures are below 0°F
(-18°C).

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 Starting and Stopping the Engine

• Make sure the system is unplugged and You can stop the shutdown, or reset the
properly stowed before starting and timer, at any point before the 30-second
driving your vehicle. Make sure the countdown has expired by doing any of the
protective cover seals the prongs of the following:
block heater cord plug when not in use. • Interacting with your vehicle, for
• Make sure the heater system is example pressing the brake or
checked for proper operation before accelerator pedal.
winter.

Using the Engine Block Heater

Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.

AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, this
automatically shuts down your vehicle if
it has been idling for an extended period.
The ignition also turns off to save battery
power. Before your vehicle shuts down, a
message appears in the information
display showing a timer counting down. If
you do not intervene within 30 seconds,
your vehicle shuts down. Start your vehicle
as normal.

Automatic Engine Shutdown Override

Note: You cannot permanently switch off
the automatic shutdown.

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 Unique Driving Characteristics

AUTO-START-STOP Enabling Auto-Start-Stop

The system is automatically enabled every
The system helps reduce fuel consumption
time you start your vehicle if the following
by automatically shutting off and restarting
conditions are met:
the engine while your vehicle is stopped.
The engine will restart automatically when • The Auto-Start-Stop button is not
you release the brake pedal. In some pressed (not illuminated).
situations, your vehicle may restart • Your vehicle exceeds an initial speed
automatically, for example: of 3 mph (5 km/h) after the vehicle has
• To maintain interior comfort been initially started.
• To recharge the battery • Your vehicle is stopped.
Note: Power assist steering is turned off • Your foot is on the brake pedal.
when the engine is off. • The transmission is in drive (D).
WARNINGS • The driver's door is closed.
Always fully apply the parking brake. • There is adequate brake vacuum.
Make sure you shift into park (P) for • The interior compartment has been
vehicles with an automatic cooled or warmed to an acceptable
transmission. Switch the ignition off and level.
remove the key whenever you leave your • The front windshield defroster is off.
vehicle.
• The steering wheel is not turned rapidly
Before opening the hood or or is not at a sharp angle.
performing any maintenance, fully
apply the parking brake, shift into • The vehicle is not on a steep road
park (P) or neutral (N) and switch the grade.
ignition off. • The battery is within optimal operating
conditions (battery state of charge and
Always switch the ignition off before
temperature in range).
leaving the vehicle. If the ignition is
switched on an automatic restart • The engine coolant is at operating
may occur at any time. temperature.
The system may require the engine • Elevation is below approximately
to automatically restart when the 10,000 ft (3,048 m).
auto-start-stop indicator illuminates • Ambient temperature is moderate.
green or flashes amber. Failure to follow The green Auto-Start-Stop
this instruction could result in personal indicator light on the instrument
injury. cluster will illuminate to indicate
when the automatic engine stop occurs.
The Auto-Start-Stop system status is
available at a glance within the information If the instrument cluster is
display. See Information Displays (page equipped with a grey
85). Auto-Start-Stop indicator light,
it is illuminated when automatic engine
stop is not available due to one of the
above noted conditions not being met.

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 Unique Driving Characteristics

Automatic Engine Restart If your vehicle is in an Auto-Start-Stop

state and you shift the transmission to
Any of the following conditions will result reverse while the brake is not depressed,
in an automatic restart of the engine: a message telling you to press the brake
• Your foot is removed from the brake will appear. You must press the brake
pedal. pedal within 10 seconds, or a shift to park
• You press the accelerator pedal. and a manual restart will be required.
• You press the accelerator and the Note: If the Shift to P, Restart Engine
brake pedal at the same time. message appears and the amber
Auto-Start-Stop indicator light is flashing,
• The driver seatbelt becomes automatic restart is not available. The
unfastened or the driver door is ajar. vehicle must be restarted manually. See
• The transmission is moved from drive Information Displays (page 85).
(D).
• Your vehicle is moving.
• The interior compartment does not
meet customer comfort when air
conditioning or heat is on.
• Fogging of the windows could occur
and the air conditioning is on.
• The battery is not within optimal
operating conditions.
• The maximum engine off time is
exceeded.
• When you press the Auto-Start-Stop
button while the engine is stopped
automatically.
• The heated windshield is turned on.
Any of the following conditions may result
in an automatic restart of the engine:
• The blower fan speed is increased or
the climate control temperature is
changed.
• An electrical accessory is turned on or
plugged in.

Disabling Auto-Start-Stop
Press the Auto-Start-Stop button located
on the center console to switch the system
off. The button will illuminate. The system
will only be deactivated for the current
ignition cycle. Press the button again to
restore Auto-Start-Stop function.

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 Fuel and Refueling

SAFETY PRECAUTIONS • Avoid inhaling fuel vapors. Inhaling fuel

vapor can lead to eye and respiratory
tract irritation. In severe cases,
WARNINGS
excessive or prolonged breathing of
Do not overfill the fuel tank. The fuel vapor can cause serious illness and
pressure in an overfilled tank may permanent injury.
cause leakage and lead to fuel spray
and fire. • Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
The fuel system may be under remove contact lenses (if worn), flush
pressure. If you hear a hissing sound with water for 15 minutes and seek
near the fuel filler inlet, do not refuel medical attention. Failure to seek
until the sound stops. Otherwise, fuel may proper medical attention could lead to
spray out, which could cause serious permanent injury.
personal injury.
• Fuels can be harmful if absorbed
Fuels can cause serious injury or through the skin. If you splash fuel on
death if misused or mishandled. your skin, clothing or both, promptly
remove contaminated clothing and
Fuel may contain benzene, which is thoroughly wash your skin with soap
a cancer-causing agent. and water. Repeated or prolonged skin
When refueling always shut the contact causes skin irritation.
engine off and never allow sparks or • Be particularly careful if you are taking
open flames near the fuel tank filler Antabuse or other forms of Disulfiram
valve. Never smoke or use a cell phone for the treatment of alcoholism.
while refueling. Fuel vapor is extremely Breathing fuel vapors could cause an
hazardous under certain conditions. Avoid adverse reaction, serious personal
inhaling excess fumes. injury or sickness. Immediately call a
physician if you experience any adverse
Follow these guidelines when refueling: reactions.
• Extinguish all smoking materials and
any open flames before refueling your FUEL QUALITY - GASOLINE
vehicle.
• Always switch the engine off before Choosing the Right Fuel
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours.

Your vehicle is designed to operate on

regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.

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 Fuel and Refueling

Some fuel stations, particularly those in The use of fuels with metallic compounds
high altitude areas, offer fuels posted as such as methylcyclopentadienyl
regular unleaded gasoline with an octane manganese tricarbonyl (commonly known
rating below 87. as MMT), which is a manganese-based
fuel additive, will impair engine
For best overall vehicle and engine
performance and affect the emission
performance, premium fuel with an octane
control system.
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well FUEL FILLER FUNNEL
as other conditions, for example when
towing a trailer. See Towing (page 171).
LOCATION
Do not be concerned if the engine The fuel filler funnel is under the luggage
sometimes knocks lightly. However, if the compartment floor covering.
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine RUNNING OUT OF FUEL
damage.
Running out of fuel can cause damage not
We recommend Top Tier detergent covered by the vehicle Warranty.
gasolines, where available to help minimize
engine deposits and maintain optimal If your vehicle runs out of fuel:
vehicle and engine performance. For • Add a minimum of 1.3 gal (5 L) of fuel
additional information, refer to to restart the engine.
www.toptiergas.com. • You may need to switch the ignition
Note: Use of any fuel for which the vehicle from off to on several times after
was not designed can impair the emission refueling to allow the fuel system to
control system, cause loss of vehicle pump the fuel from the tank to the
performance, and cause damage to the engine. When restarting, cranking time
engine which may not be covered by the takes a few seconds longer than
vehicle Warranty. normal.
Do not use: Note: If your vehicle is on a steep slope,
• Diesel fuel. more fuel may be required.
• Fuels containing kerosene or paraffin. Filling a Portable Fuel Container
• Fuel containing more than 15% ethanol
or E85 fuel. WARNING
• Fuels containing methanol. Flow of fuel through a fuel pump
nozzle can produce static electricity.
• Fuels containing metallic-based
This can cause a fire if you are filling
additives, including manganese-based
an ungrounded fuel container.
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.

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 Fuel and Refueling

Use the following guidelines to avoid 2. Fully insert the fuel filler funnel into the
electrostatic charge build-up, which can fuel filler inlet.
produce a spark, when filling an
ungrounded fuel container:
• Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.

Adding Fuel From a Portable Fuel

Container
WARNINGS 3. Add fuel to your vehicle from the fuel
Do not insert the nozzle of a fuel container.
container or an aftermarket funnel 4. Remove the fuel filler funnel.
into the fuel filler neck. This may
5. Fully close the fuel filler door.
damage the fuel system filler neck or its
seal and cause fuel to run onto the ground. 6. Clean the fuel filler funnel and place it
back in your vehicle or correctly dispose
Do not try to pry open or push open of it.
the capless fuel system with foreign
objects. This could damage the fuel Note: Extra funnels can be purchased from
system and its seal and cause injury to you an authorized dealer if you choose to
or others. dispose of the funnel.
Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility.

When refueling the vehicle fuel tank from

a fuel container, use the fuel filler funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 128).
Note: Do not use aftermarket funnels as
they may not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel filler door.

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 Fuel and Refueling

REFUELING
Refueling System Overview

A Left-hand side. To open the fuel

A Fuel filler door. filler door, press the center rear
B Fuel tank filler valve. edge of the fuel filler door and
then release.
C Fuel tank filler pipe.
B Right-hand side. To open the
Your vehicle does not have a fuel tank filler fuel filler door, press the center
cap. rear edge of the fuel filler door
and then release.
C Left-hand side. Pull the rear of
the fuel filler door to open it.
D Right-hand side. Pull the rear of
the fuel filler door to open it.

Refueling Your Vehicle

WARNINGS
When refueling always shut the
engine off and never allow sparks or
open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury.

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 Fuel and Refueling

WARNINGS
Do not pry open the fuel tank filler
valve. This could damage the fuel
system. Failure to follow this
instruction could result in fire, personal
injury or death.
Do not remove the fuel pump nozzle
from its fully inserted position when
refueling.
Stop refueling when the fuel pump
nozzle automatically shuts off for the
first time. Failure to follow this will
fill the expansion space in the fuel tank and
could lead to fuel overflowing.
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire.
Wait at least five seconds before 3. Insert the fuel pump nozzle up to the
removing the fuel pump nozzle to first notch on the nozzle A. Keep the
allow any residual fuel to drain into fuel pump nozzle resting on the fuel
the fuel tank. tank filler pipe.

1. Fully open the fuel filler door.

2. Select the correct fuel pump nozzle for
your vehicle.

4. Hold the fuel pump nozzle in position

B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full.

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 Fuel and Refueling

3. Apply the parking brake.

4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any
debris that may be restricting its
movement.
6. Remove any debris from the fuel tank
filler valve.
7. Fully insert a fuel pump nozzle or the
fuel filler funnel provided with your
5. Operate the fuel pump nozzle within
vehicle into the fuel filler pipe. See
the area shown.
Fuel Filler Funnel Location (page
128). This action should dislodge any
debris that may be preventing the fuel
tank filler valve from fully closing.
8. Remove the fuel pump nozzle or fuel
filler funnel from the fuel filler pipe.
9. Fully close the fuel filler door.
If this action corrects the problem the
message may not immediately reset. If the
message remains and a warning lamp
6. When you finish refueling slightly raise
illuminates, have your vehicle checked as
the fuel pump nozzle and slowly
soon as possible.
remove it.
7. Fully close the fuel filler door.
FUEL CONSUMPTION
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel. Advertised Capacity
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your The advertised capacity is the maximum
vehicle immediately checked. amount of fuel that you can add to the fuel
tank after running out of fuel. Included in
Refueling System Warning (If Equipped) the advertised capacity is an empty
reserve. The empty reserve is an
If the fuel tank filler valve does not fully unspecified amount of fuel that remains
close, a message may appear in the in the fuel tank when the fuel gauge
information display. indicates empty.
Your dealer can give you advice on
Message
improving your fuel consumption.
Check Fuel Fill Inlet Note: The amount of fuel in the empty
reserve varies and should not be relied upon
If the message appears, do the following: to increase driving range.
1. Stop your vehicle as soon as it is safe
to do so and switch the engine off.
2. Shift into park (P) or neutral (N).

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 Fuel and Refueling

Filling the Fuel Tank

For consistent results when filling the fuel
tank:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• The maximum tank capacity, during
fueling, is reached when the pump is
automatically cut off for the second
time.
Results are most accurate when the filling
method is consistent.

Fuel Economy
Your vehicle calculates fuel economy
figures through the trip computer average
fuel function. See Trip Computer (page
88).
The first 1,000 mi (1,500 km) of driving is
the break-in period of the engine. A more
accurate measurement is obtained after
2,000 mi (3,000 km).

Impacting Fuel Economy

• Incorrect tire inflation pressures.
• Fully loading your vehicle.
• Carrying unnecessary weight.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks.
• Using fuel blended with alcohol.
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You may get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.

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 Engine Emission Control

EMISSION LAW Tampering With a Noise Control

System
WARNING Federal laws prohibit the following acts:
Do not remove or alter the original • Removal or rendering inoperative by
equipment floor covering or any person other than for purposes of
insulation between it and the metal maintenance.
floor of the vehicle. The floor covering and
• Repair or replacement of any device or
insulation protect occupants of the vehicle
element of the design incorporated into
from the engine and exhaust system heat
a new vehicle for the purpose of noise
and noise. On vehicles with no original
control prior to its sale or delivery to
equipment floor covering insulation, do not
the ultimate purchaser or while it is in
carry passengers in a manner that permits
use.
prolonged skin contact with the metal
floor. Failure to follow these instructions • The use of the vehicle after any person
may result in fire or personal injury. removes or renders inoperative any
device or element of the design.
U.S. federal laws and certain state laws The U.S. Environmental Protection Agency
prohibit removing or rendering inoperative may presume to constitute tampering as
emission control system components. follows:
Similar federal or provincial laws may • Removal of hood blanket, fender apron
apply in Canada. We do not approve of any absorbers, fender apron barriers,
vehicle modification without first underbody noise shields or acoustically
determining applicable laws. absorptive material.
Tampering with emissions • Tampering or rendering inoperative the
control systems including engine speed governor, to allow engine
related sensors or the Diesel speed to exceed manufacturer
Exhaust Fluid system can result in reduced specifications.
engine power and the illumination of the
service engine soon light. If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.

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 Engine Emission Control

• Incorrect fuel for climatic conditions. WARNINGS

• Incorrect engine oil viscosity for Exhaust leaks may result in entry of
climactic conditions. harmful and potentially lethal fumes
Note: Some vehicles have a lifetime fuel into the passenger compartment. If
filter that is integrated with the fuel tank. you smell exhaust fumes inside your
Regular maintenance or replacement is not vehicle, have your vehicle inspected
needed. immediately. Do not drive if you smell
exhaust fumes.
Note: If these checks do not help you
correct the concern, have your vehicle
Your vehicle has various emission control
checked as soon as possible.
components and a catalytic converter that
Noise Emissions Warranty, enables it to comply with applicable
Prohibited Tampering Acts and exhaust emission standards.
Maintenance To make sure that the catalytic converter
and other emission control components
On January 1, 1978, Federal regulation continue to work properly:
became effective governing the noise
emission on trucks over 10,000 lb • Do not crank the engine for more than
(4,536 kg) Gross Vehicle Weight Rating 10 seconds at a time.
(GVWR). The preceding statements • Do not run the engine with a spark plug
concerning prohibited tampering acts and lead disconnected.
maintenance, and the noise warranty • Do not push-start or tow-start your
found in the Warranty Guide, are vehicle. Use booster cables. See
applicable to complete chassis cabs over Catalytic Converter (page 135).
10,000 lb (4,536 kg) GVWR.
• Use only the specified fuel listed.
• Do not switch the ignition off when your
CATALYTIC CONVERTER vehicle is moving.
• Avoid running out of fuel.
WARNINGS
Do not park, idle or drive your vehicle • Have the items listed in scheduled
on dry grass or other dry ground maintenance information performed
cover. The emission system heats up according to the specified schedule.
the engine compartment and exhaust Note: Resulting component damage may
system, creating the risk of fire. not be covered by the vehicle Warranty.
The normal operating temperature The scheduled maintenance items listed
of the exhaust system is very high. in scheduled maintenance information are
Never work around or attempt to essential to the life and performance of
repair any part of the exhaust system until your vehicle and to its emissions system.
it has cooled. Use special care when
If you use anything other than Ford,
working around the catalytic converter.
Motorcraft or Ford-authorized parts for
The catalytic converter heats up to a very
maintenance replacements or for service
high temperature after only a short period
of components affecting emission control,
of engine operation and stays hot after the
such non-Ford parts should be equivalent
engine is switched off.
to genuine Ford Motor Company parts in
performance and durability.

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 Engine Emission Control

Illumination of the service engine soon 1. Your vehicle has run out of fuel—the
indicator, charging system warning light or engine may misfire or run poorly.
the temperature warning light, fluid leaks, 2. Poor fuel quality or water in the
strange odors, smoke or loss of engine fuel—the engine may misfire or run
power could indicate that the emission poorly.
control system is not working properly.
3. The fuel fill inlet may not have closed
An improperly operating or damaged properly. See Refueling (page 130).
exhaust system may allow exhaust to
4. Driving through deep water—the
enter the vehicle. Have a damaged or
electrical system may be wet.
improperly operating exhaust system
inspected and repaired immediately. You can correct these temporary
malfunctions by filling the fuel tank with
Do not make any unauthorized changes to
good quality fuel, properly closing the fuel
your vehicle or engine. By law, vehicle
fill inlet or letting the electrical system dry
owners and anyone who manufactures,
out. After three driving cycles without these
repairs, services, sells, leases, trades
or any other temporary malfunctions
vehicles, or supervises a fleet of vehicles
present, the service engine soon indicator
are not permitted to intentionally remove
should stay off the next time you start the
an emission control device or prevent it
engine. A driving cycle consists of a cold
from working. Information about your
engine startup followed by mixed city and
vehicle’s emission system is on the Vehicle
highway driving. No additional vehicle
Emission Control Information Decal
service is required.
located on or near the engine. This decal
also lists engine displacement. If the service engine soon indicator remains
on, have your vehicle serviced at the first
Please consult your warranty information
available opportunity. Although some
for complete details.
malfunctions detected by the OBD-II may
On-Board Diagnostics (OBD-II) not have symptoms that are apparent,
continued driving with the service engine
Your vehicle has a computer known as the soon indicator on can result in increased
on-board diagnostics system (OBD-II) that emissions, lower fuel economy, reduced
monitors the engine’s emission control engine and transmission smoothness and
system. The system protects the lead to more costly repairs.
environment by making sure that your
vehicle continues to meet government Readiness for Inspection and
emission standards. The OBD-II system Maintenance (I/M) Testing
also assists a service technician in properly
Some state and provincial and local
servicing your vehicle.
governments may have
When the service engine soon Inspection/Maintenance (I/M) programs
indicator illuminates, the OBD-II to inspect the emission control equipment
system has detected a on your vehicle. Failure to pass this
malfunction. Temporary malfunctions may inspection could prevent you from getting
cause the service engine soon indicator to a vehicle registration.
illuminate. Examples are:
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.

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 Engine Emission Control

Your vehicle may not pass the I/M test if

the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least
eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.

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 Transmission

AUTOMATIC TRANSMISSION Park (P)

In this position, power is not transmitted
WARNINGS to the driven wheels and the transmission
Always fully apply the parking brake. is locked.
Make sure you shift into park (P) for You can start the engine with the gearshift
vehicles with an automatic lever in this position.
transmission. Switch the ignition off and
remove the key whenever you leave your Note: A warning tone sounds if you open
vehicle. the driver door and you have not shifted the
gearshift lever to park (P).
Do not apply the brake pedal and
accelerator pedal simultaneously. Reverse (R)
Applying both pedals simultaneously
for more than a few seconds will limit Shift the gearshift lever to reverse (R) to
engine performance, which may result in allow your vehicle to move backward
difficulty maintaining speed in traffic and
could lead to serious injury. Neutral (N)
When your vehicle is stationary, keep In this position, power is not transmitted
the brake pedal fully pressed when to the driven wheels but the transmission
shifting gears. Failure to follow this is not locked.
instruction could result in personal injury, You can start the engine with the gearshift
death or property damage. lever in this position.

Note: Under certain conditions you may not Drive (D)

be able to shift out of park unless the Drive (D) is the normal driving position for
Intelligent Access Key is inside the vehicle. the best fuel economy and smoothness.
The overdrive function allows automatic
Selector Lever Positions
upshifts and downshifts through all
• P Park forward gears.
• R Reverse Shift the gearshift lever to drive (D) to
allow your vehicle to move forward and
• N Neutral shift automaticallu through the forward
• D Drive gears.
• S Sport mode The transmission will shift to the
appropriate gear for optimum performance
Press the button on the front of the
based on ambient temperature, road
gearshift lever to shift to each position.
gradient, vehicle load and your input.
Brake needs to be depressed to move out
of (P). Sport Mode (S)
The gearshift lever position will be shown Switch on sport mode by shifting the
in the instrument cluster display. gearshift lever to sport (S). In Sport mode
the transmission will select the optimum
gear for best performance. This gear
selection is typically lower than that of
drive (D) and the shifts are faster.

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 Transmission

SelectShift™ Automatic
Transmission
This feature gives you the ability to change
gears up or down as desired.
Downshifts are allowed unless the engine
speed after the shift exceeds the
maximum allowable limit.
In order to prevent engine stalls,
SelectShift automatically downshifts at
low engine speeds.
Note: Engine damage may occur if you
maintain excessive engine revving without
shifting.
SelectShift does not automatically upshift,
even if the engine is approaching the RPM
limit, unless the accelerator pedal is at full
travel.
Take notice of the shift indicator lamp, If equipped with steering wheel
which alerts you when to shift to make sure paddles, pull the + paddle on the
you achieve the highest level of efficiency steering wheel to activate SelectShift.
and fuel economy.
• Pull the right paddle (+) to upshift.
If equipped with the toggle on the • Pull the left paddle (–) to downshift.
gearshift lever, press the + toggle
switch on the side of the gearshift lever
to activate SelectShift.

SelectShift in drive (D):

• Provides temporary manual control of
the gear selection when a more
demanding response is required (for
example, when towing or overtaking).
This mode holds a selected gear for a
temporary period of time dependent
on driver input (for example, steering
wheel or accelerator pedal input).

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 Transmission

SelectShift in sport (S): WARNINGS

• Provides manual gear selection without When doing this procedure, you need
a time out period. to take the transmission out of park
To exit SelectShift mode: (P) which means your vehicle can
roll freely. To avoid unwanted vehicle
• If in drive (D), move the selector to movement, always fully apply the parking
sport (S) and then back to drive (D). If brake prior to doing this procedure. Use
in sport (S), move the selector to drive wheels chocks if appropriate.
(D) and then back to sport (S).
If the parking brake is fully released,
Upshift to the recommended shift speeds but the brake warning lamp remains
according to the following chart: illuminated, the brakes may not be
working properly. Have your vehicle
Upshifts when accelerating (recom- checked as soon as possible.
mended for best fuel economy)

Shift from: Note: For some markets this feature will be

disabled.
1-2 15 mph (24 km/h) Your vehicle is equipped with a brake-shift
2-3 25 mph (40 km/h) interlock feature that prevents moving the
gearshift lever from park (P) when the
3-4 40 mph (64 km/h) ignition is on and the brake pedal is not
pressed.
4-5 45 mph (72 km/h)
If you cannot move the transmission
5-6 50 mph (80 km/h) selector lever out of park (P) position with
the ignition in the on position and the brake
The instrument cluster displays your pedal pressed, a malfunction may have
current gear. If a gear is requested but not occurred. It is possible that a fuse has
available due to vehicle conditions (too blown or your vehicle’s brake lamps are
low or too high engine speed), the current not operating properly. See Fuse
gear flashes three times. Specification Chart (page 193).
Note: At full accelerator pedal travel, the If the fuse is not blown and the brake
transmission may automatically downshift lamps are working properly, the following
for maximum performance. procedure will allow you to move the
gearshift lever from park (P).
Emergency Park Position Release
Lever
Note: Do not drive your vehicle until you
verify that the brake lamps are working.

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 Transmission

If Your Vehicle Gets Stuck In Mud

or Snow
Note: Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute or damage to the
transmission and tires may occur, or the
engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern.
Press lightly on the accelerator in each
gear.

1. Remove the shifter ring.

2. Remove the climate control bezel
without removing the wiring harness.
3. Remove the console.
4. Locate the lever and pull it out of the
park (P) position.

Automatic Transmission Adaptive

Learning
This feature may increase durability and
provide consistent shift feel over the life
of your vehicle. A new vehicle or
transmission may have firm shifts, soft
shifts or both. This operation is considered
normal and does not affect function or
durability of the transmission. Over time,
the adaptive learning process fully updates
transmission operation.

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 Four-Wheel Drive (If Equipped)

USING FOUR-WHEEL DRIVE Do not use a spare tire of a different size

other than the tire provided. If the
Four-wheel drive uses all four wheels to mini-spare tire is installed, the 4WD system
power the vehicle. This increases traction, may disable automatically and enter
enabling you to drive over terrain and road front-wheel drive only mode to protect
conditions that a conventional two-wheel driveline components. This condition will
drive vehicle cannot. The 4WD system is be indicated by a warning in the
active all the time and requires no input information display See Information
from the operator. Messages (page 88). If there is a warning
message in the information display from
Note: Your 4WD vehicle is not intended for using the spare tire, this indicator should
off-road use. The 4WD feature gives your turn off after reinstalling the repaired or
vehicle some limited off-road capabilities replaced normal road tire and cycling the
in which driving surfaces are relatively level, ignition off and on. It is recommended to
obstruction-free and otherwise similar to reinstall the repaired or replaced road tire
normal on-road driving conditions. as soon as possible. Major dissimilar tire
Operating your vehicle under other than sizes between the front and rear axles
those conditions could subject the vehicle could cause the 4WD system to stop
to excessive stress which might result in functioning and default to front-wheel
damage which is not covered under your drive or damage the 4WD system.
warranty.
Note: A warning message will be displayed Driving In Special Conditions With
in the information display when an 4WD Four-Wheel Drive (4WD)
system fault is present See Information
Messages (page 88). An 4WD system fault WARNING
will cause the 4WD system to default to If you are driving in slippery
front-wheel drive only mode. When this conditions that require tire chains or
warning message is displayed, have your cables, then it is critical that you drive
vehicle serviced at an authorized dealer cautiously. Keep speeds down, allow for
Note: A warning message will be displayed longer stopping distances and avoid
in the information display if the 4WD system aggressive steering to reduce the chances
has overheated See Information of a loss of vehicle control which can lead
Messages (page 88). This condition may to serious injury or death. If the rear end of
occur if the vehicle was operated in extreme your vehicle slides while cornering, steer in
conditions with excessive wheel slip, such the direction of the slide until you regain
as deep sand. To resume normal 4WD control of your vehicle.
function as soon as possible, stop the
vehicle in a safe location and stop the 4WD vehicles are equipped for driving on
engine for at least 10 minutes. After the sand, snow, mud and rough roads and have
engine has been restarted and the 4WD operating characteristics that are
system has adequately cooled, the warning somewhat different from conventional
message will turn off and normal 4WD vehicles, both on and off the highway.
function will return. Under severe operating conditions, the A/C
may cycle on and off to protect
overheating of the engine.

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 Four-Wheel Drive (If Equipped)

Basic operating principles in special Note: Do not rock the vehicle for more than
conditions a few minutes or damage to the
transmission and tires may occur or the
• Drive slower in strong crosswinds which engine may overheat.
can affect the normal steering
characteristics of your vehicle. If your vehicle gets stuck in mud or snow it
may be rocked out by shifting between
• Be extremely careful when driving on
forward and reverse gears, stopping
pavement made slippery by loose sand,
between shifts, in a steady pattern. Press
water, gravel, snow or ice.
lightly on the accelerator in each gear.
If Your Vehicle Goes Off the Edge of the If your vehicle is equipped with
Pavement AdvanceTrac® with Roll Stability
• If your vehicle goes off the edge of the Control™, it may be beneficial to
pavement, slow down, but avoid severe disengage the AdvanceTrac® with Roll
brake application, ease the vehicle Stability Control™ system while
back onto the pavement only after attempting to rock the vehicle.
reducing your speed. Do not turn the Emergency Maneuvers
steering wheel too sharply while
returning to the road surface. • In an unavoidable emergency situation
• It may be safer to stay on the apron or where a sudden sharp turn must be
shoulder of the road and slow down made, remember to avoid
gradually before returning to the "over-driving" your vehicle (i.e., turn the
pavement. You may lose control if you steering wheel only as rapidly and as
do not slow down or if you turn the far as required to avoid the
steering wheel too sharply or abruptly. emergency). Excessive steering will
result in less vehicle control, not more.
• It often may be less risky to strike small Additionally, smooth variations of the
objects, such as highway reflectors, accelerator and/or brake pedal
with minor damage to your vehicle pressure should be utilized if changes
rather than attempt a sudden return to in vehicle speed are called for. Avoid
the pavement which could cause the abrupt steering, acceleration or braking
vehicle to slide sideways out of control which could result in an increased risk
or rollover. Remember, your safety and of loss of vehicle control, vehicle
the safety of others should be your rollover and/or personal injury. Use all
primary concern. available road surface to return the
If Your Vehicle Gets Stuck vehicle to a safe direction of travel.
• In the event of an emergency stop,
WARNING avoid skidding the tires and do not
Do not spin the wheels at over attempt any sharp steering wheel
34 mph (55 km/h). The tires may fail movements.
and injure a passenger or bystander. • If the vehicle goes from one type of
surface to another (i.e., from concrete
Note: Do not rock the vehicle if the engine to gravel) there will be a change in the
is not at normal operating temperature or way the vehicle responds to a
damage to the transmission may occur. maneuver (steering, acceleration or
braking). Again, avoid these abrupt
inputs.

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 Four-Wheel Drive (If Equipped)

Sand Once through water, always try the brakes.

Wet brakes do not stop the vehicle as
When driving over sand, try to keep all four effectively as dry brakes. Drying can be
wheels on the most solid area of the trail. improved by moving your vehicle slowly
Avoid reducing the tire pressures but shift while applying light pressure on the brake
to a lower gear and drive steadily through pedal.
the terrain. Apply the accelerator slowly
and avoid spinning the wheels. Be cautious of sudden changes in vehicle
speed or direction when you are driving in
Do not drive your 4WD vehicle in deep mud. Even 4WD vehicles can lose traction
sand. This will cause the 4WD system to in slick mud. As when you are driving over
overheat. After the system has cooled sand, apply the accelerator slowly and
down, normal 4WD function will return. avoid spinning your wheels. If the vehicle
Under severe operating conditions, the A/C does slide, steer in the direction of the slide
may cycle on and off to protect until you regain control of the vehicle.
overheating of the engine. After driving through mud, clean off residue
Avoid excessive speed because vehicle stuck to rotating driveshafts and tires.
momentum can work against you and Excess mud stuck on tires and rotating
cause the vehicle to become stuck to the driveshafts causes an imbalance that
point that assistance may be required from could damage drive components.
another vehicle. Remember, you may be Note: Driving through deep water may
able to back out the way you came if you damage the transmission.
proceed with caution.
If the front or rear axle is submerged in
Mud and Water water, the axle lubricant and 4WD PTU
(Power Transfer Unit) lubricant should be
If you must drive through high water, drive
checked and changed if necessary.
slowly. Traction or brake capability may
be limited. Driving on Hilly or Sloping Terrain
When driving through water, determine the Note: Avoid driving crosswise or turning on
depth; avoid water higher than the bottom steep slopes or hills. A danger lies in losing
of the wheel rims (for cars) or the bottom traction, slipping sideways and possibly
of the hubs (for trucks) (if possible) and rolling over. Whenever driving on a hill,
proceed slowly. If the ignition system gets determine beforehand the route you will
wet, the vehicle may stall. use. Do not drive over the crest of a hill
without seeing what conditions are on the
other side. Do not drive in reverse over a hill
without the aid of an observer.
Whenever driving on a hill, determine
beforehand the route you will use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer.

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 Four-Wheel Drive (If Equipped)

Although natural obstacles may make it Maintenance and Modifications

necessary to travel diagonally up or down
The suspension and steering systems on
a hill or steep incline, you should always
your vehicle have been designed and
try to drive straight up or straight down.
tested to provide predictable performance
When climbing a steep slope or hill, start whether loaded or empty and durable load
in a lower gear rather than downshifting to carrying capability. For this reason, Ford
a lower gear from a higher gear once the Motor Company strongly recommends that
ascent has started. This reduces strain on you do not make modifications such as
the engine and the possibility of stalling. adding or removing parts (such as lowering
If you do stall out, do not try to turnaround kits or stabilizer bars) or by using
because you might roll over. It is better to replacement parts not equivalent to the
back down to a safe location. original factory equipment.

Apply just enough power to the wheels to Any modifications to a vehicle that raise
climb the hill. Too much power will cause the center of gravity can make it more likely
the tires to slip, spin or lose traction, the vehicle will rollover as a result of a loss
resulting in loss of vehicle control. of control. Ford Motor Company
recommends that caution be used with
any vehicle equipped with a high load or
device (such as ladder or luggage racks).
Failure to maintain your vehicle properly
may void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.

Descend a hill in the same gear you would

use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not “pump”
the brakes.

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 Brakes

GENERAL INFORMATION This lamp momentarily

illuminates when you switch the
Wet brakes result in reduced braking ignition on. If the light does not
efficiency. Gently press the brake pedal a illuminate during start up, remains on or
few times when driving from a car wash or flashes, the system may be disabled. Have
standing water to dry the brakes. the system checked by an authorized
dealer. If the anti-lock brake system is
Brake Over Accelerator disabled, normal braking is still effective.

In the event the accelerator pedal If the brake warning lamp

becomes stuck or entrapped, apply steady illuminates when you release the
and firm pressure to the brake pedal to parking brake, have the system
slow the vehicle and reduce engine power. checked by an authorized dealer.
If you experience this condition, apply the Note: Occasional brake noise is normal. If
brakes and bring your vehicle to a safe a metal-to-metal, continuous grinding or
stop. Shift the transmission to park (P) continuous squeal sound is present, the
(automatic transmission) or to a low gear brake linings may be worn-out. If your
(manual transmission), switch the engine vehicle has continuous vibration or shudder
off and apply the parking brake. in the steering wheel while braking, have
Inspect the accelerator pedal and the area your vehicle checked by an authorized
around it for any items or debris that may dealer.
be obstructing its movement. If none are Note: Brake dust may accumulate on the
found and the condition persists, have your wheels, even under normal driving
vehicle towed to the dealer for service. conditions. Some dust is inevitable as the
brakes wear. See Cleaning the Wheels
Emergency Brake Assist (page 234).
Emergency brake assist detects when you Note: Depending on applicable laws and
brake heavily by measuring the rate at regulations in the country for which your
which you press the brake pedal. It vehicle was originally built, the brake lamps
provides maximum braking efficiency as may flash during heavy braking. Following
long as you press the pedal. Emergency this the hazard warning flashers may also
brake assist can reduce stopping distances flash when your vehicle comes to a stop.
in critical situations.
See Warning Lamps and
Anti-lock Brake System (If Equipped) Indicators (page 81).

This system helps you maintain steering

control and vehicle stability during HINTS ON DRIVING WITH
emergency stops by keeping the brakes
from locking. ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.

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 Brakes

• You take corners too fast. All Vehicles

• The road surface is poor. Note: Do not press the release button while
Note: If the system activates, the brake pulling the lever up.
pedal may pulse and may travel further. To apply the parking brake:
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This 1. Press the foot brake pedal firmly.
is normal. 2. Pull the parking brake lever up to its
fullest extent.
PARKING BRAKE To release the parking brake:
1. Press the brake pedal firmly.
Vehicles With Automatic
Transmission 2. Pull the lever up slightly.
3. Press the release button and push the
WARNING lever down.
Always set the parking brake fully
and leave your vehicle with the HILL START ASSIST
transmission selector lever in
position P.
WARNINGS
The system does not replace the
Note: If you park your vehicle on a hill and
parking brake. When you leave your
facing uphill move the transmission selector
vehicle, always apply the parking
lever to position P and turn the steering
brake and shift the transmission into park
wheel away from the curb.
(P) for automatic transmission or first gear
Note: If you park your vehicle on a hill and for manual transmission.
facing downhill move the transmission
You must remain in your vehicle
selector lever to position P and turn the
when the system turns on. At all
steering wheel toward the curb.
times, you are responsible for
Vehicles With Manual controlling your vehicle, supervising the
Transmission system and intervening, if required. Failure
to take care may result in the loss of
WARNING control of your vehicle, serious personal
injury or death.
Always set the parking brake fully.
The system turns off if there is a
malfunction or if you excessively rev
the engine.
Note: If you park your vehicle on a hill and
facing uphill select first gear and turn the
steering wheel away from the curb. The system makes it easier to pull away
when your vehicle is on a slope without the
Note: If you park your vehicle on a hill and need to use the parking brake.
facing downhill select reverse gear and turn
the steering wheel toward the curb.

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 Brakes

When the system activates, your vehicle

remains stationary on a slope for a few
seconds after you release the brake pedal.
This allows you time to move your foot
from the brake to the accelerator pedal.
The brakes release when the engine has
developed sufficient torque to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
The system activates on any slope that
causes your vehicle to roll.
Note: There is no warning lamp to indicate
the system is either on or off.

Using Hill Start Assist

1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed and shift into
first gear when facing uphill or reverse
(R) when facing downhill.
2. The system activates if the sensors
detect that your vehicle is on a slope.
3. When you remove your foot from the
brake pedal, your vehicle remains on
the slope without rolling away for a few
seconds. This hold time increases if you
are in the process of driving off.
4. Pull away in the normal manner.

Switching the System On and Off

Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.

Vehicles with Automatic Transmission

The system turns on when you switch the
ignition on and you cannot switch the
system off.

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 Traction Control (If Equipped)

PRINCIPLE OF OPERATION System Indicator Lights and

Messages
The traction control system helps avoid
drive wheel spin and loss of traction. WARNING
If your vehicle begins to slide, the system If a failure has been detected within
applies the brakes to individual wheels the AdvanceTrac system, the
and, when needed, reduces engine power stability control light will illuminate
at the same time. If the wheels spin when steadily. Verify that the AdvanceTrac
accelerating on slippery or loose surfaces, system was not manually disabled through
the system reduces engine power in order the information display. If the stability
to increase traction. control light still illuminates steadily, have
the system serviced by an authorized
dealer immediately. Operating your vehicle
USING TRACTION CONTROL with AdvanceTrac disabled could lead to
an increased risk of loss of vehicle control,
In certain situations for example, stuck in vehicle rollover, personal injury and death.
snow or mud, turning the traction control
off may be beneficial as this allows the The stability control light
wheels to spin with full engine power. temporarily illuminates on
Depending on the type of system you have engine start-up and flashes
on your vehicle, you can either turn the when a driving condition activates the
system off using the information display stability system.
or by pressing the button.
The stability control off light
Switching the System Off Using temporarily illuminates on
the Information Display Controls engine start-up and stays on
(If Equipped) when you turn the traction control system
off.
Your vehicle comes with this feature
already enabled. If required, you can switch When you turn the traction control system
this feature off using the information off or on, a message appears in the
display controls. See Principle of information display showing system status.
Operation (page 149).

Switching the System Off Using a

Switch (If Equipped)
The button is located in the instrument
panel.
Press the button. You will see a message
in conjunction with an illuminated icon in
the display. Press the button again to
return the system to normal mode.
When you switch the traction control
system off, stability control remains fully
active.

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 Stability Control (If Equipped)

PRINCIPLE OF OPERATION
Electronic Stability Control
WARNING
The system is designed to aid the
driver. It is not intended to replace
your attention and judgment. You are
still responsible to drive with due care and
attention.

The system supports stability when your

vehicle starts to slide away from your
intended path. The system does this by
braking individual wheels and reducing
engine torque.
The system also provides an enhanced
traction control function by reducing
engine torque if the wheels spin when you
accelerate. This helps to pull away on A Without ESC.
slippery roads or loose surfaces, and
improves comfort by limiting wheel spin in B With ESC.
hairpin bends.
Stability Control Warning Lamp
Flashes during operation. See
Warning Lamps and
Indicators (page 81).

USING STABILITY CONTROL

The system automatically activates when
you start your vehicle. The system cannot
be completely turned off, but the
electronic stability control system is
disabled when the transmission selector
lever is in position R. You can turn off the
traction control portion of the system
independently. See Using Traction
Control (page 149).

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 Parking Aids (If Equipped)

PRINCIPLE OF OPERATION We recommend that you take some time

to get to know the system and its
limitations by reading this section.
WARNINGS
The system may not detect objects The sensing system warns the driver of
with surfaces that absorb reflection. obstacles within a certain range of your
Always drive with due care and vehicle. The system automatically turns
attention. Failure to take care may result on each time you switch the ignition on.
in a crash. The system may provide display or sound
To help avoid personal injury, always warnings when the detected obstacle is
use caution when in reverse (R) and 12 in (30 cm) or less from the bumper.
when using the sensing system. The system can be switched off through
The system may not detect small or the information display menu or from the
moving objects, particularly those pop-up message that appears once you
close to the ground. shift the transmission into reverse (R). If
your vehicle is equipped with a front
sensing system, you can switch the system
Note: Certain add-on devices installed off using the parking aid button. See
around the rear fascia such as large trailer General Information (page 85).
hitches, bike or surfboard racks or certain
add-on devices installed around the front If a fault is present in the system, a warning
fascia such as license plate brackets or message appears in the information
frames, bumper covers, bumper guards or display and does not allow you to switch
any other device that may block the normal the system on.
detection zone of the system, may create See Information Messages (page 88).
false beeps.
Note: In these cases the add-on devices
must be removed in order to prevent the
REAR PARKING AID
false beeps.
The rear parking aid sensors automatically
Note: Keep the sensors free from snow, ice turn on when you shift into reverse (R).
and large accumulations of dirt. Blocked
As your vehicle moves closer to the
sensors may affect system accuracy. Do
obstacle, the rate of the audible warning
not clean the sensors with sharp objects.
increases. When the obstacle is less than
Note: If your vehicle sustains damage to 11.81 in (30 cm) the warning sounds
the bumper or fascia, leaving it misaligned continuously. If the system detects an
or bent, the sensing zone may be altered object farther than 11.81 in (30 cm) from
causing inaccurate measurement of the corners of the bumper, the tone sounds
obstacles or false alarms. for only three seconds. If the system
Note: When a trailer is connected to the detects an approaching object the warning
vehicle, the Rear Sensing System may sounds again.
detect the trailer and therefore provide
warnings. It is suggested that the driver
disables the Rear Sensing System when a
trailer is connected to the vehicle to prevent
these warnings.

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 Parking Aids (If Equipped)

• As the distance to the obstacle

decreases (obstacle becomes closer),
the indicator blocks illuminate and
move towards the vehicle icon.
• If there is no obstacle detected, the
distance indicator blocks show greyed
out.

REAR VIEW CAMERA

WARNINGS
The rear view camera system is a
reverse aid supplement device that
still requires the driver to use it in
conjunction with the interior and exterior
Coverage area of up to 6 ft (1.8 m) from mirrors for maximum coverage.
the rear bumper. There is decreased
coverage area at the outer corners of the Use caution when the rear cargo door
bumper. is ajar. If the rear cargo door is ajar,
the camera will be out of position
The system detects certain objects while and the video image may be incorrect. All
the transmission is in reverse (R): guidelines disappear when the rear cargo
• Moving toward a stationary object at door is ajar. Failure to follow this
a speed of 3 mph (5 km/h) or less. instruction could result in personal injury.
• Not moving, but a moving object is Objects that are close to either
approaching the rear of your vehicle at corner of the bumper or under the
a speed of 3 mph (5 km/h) or less. bumper, might not be seen on the
• Moving at a speed of less than 3 mph screen due to the limited coverage of the
(5 km/h) and a moving object is camera system.
approaching the rear of your vehicle at Reverse your vehicle slowly. Failure
a speed of less than 3 mph (5 km/h). to follow this instruction could result
The system provides audio warnings in the loss of control of your vehicle,
only when your vehicle is moving or personal injury or death.
when your vehicle is stationary and the
detected obstacle is less than 10 in Use caution when turning camera
(30 cm) away from the bumper. features on or off when the
Additionally, the system provides transmission is not in park (P). Make
obstacle distance indication through sure your vehicle is not moving.
the center stack display (if equipped).
The visual indications are present when The rear view camera system provides a
the transmission is in reverse (R). video image of the area behind your
vehicle.
During operation, lines appear in the
display which represent your vehicle’s path
and proximity to objects behind your
vehicle.

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 Parking Aids (If Equipped)

Note: If the transmission is in reverse (R)

and the luggage compartment is ajar, no
rear view camera features are displayed.
Note: If the image comes on while the
transmission is not in reverse (R), have the
system checked as soon as possible.
Note: When towing, the camera only sees
what is being towed behind your vehicle.
This might not provide adequate coverage
as it usually provides in normal operation
and some objects might not be seen. In
some vehicles, the guidelines may disappear
once the trailer tow connector is engaged.
Note: The camera may not operate
correctly under the following conditions:
• Nighttime or dark areas if one or both
reverse lamps are not operating.
• The camera's view is obstructed by
• Vehicles without spare wheel: camera mud, water or debris. Clean the lens
is located on swing gate applique. with a soft, lint-free cloth and
• Vehicles with spare wheel: camera is non-abrasive cleaner.
mounted to the spare wheel bracket. • The rear of your vehicle is hit or
damaged, causing the camera to
Using the Rear View Camera become misaligned.
System Access the rear view camera system
The rear view camera system displays settings through the information display.
what is behind your vehicle when you place See General Information (page 85).
the transmission in reverse (R). After changing a system setting, the
The system uses three types of guides to display screen shows a preview of the
help you see what is behind your vehicle: selected features.
• Active guidelines: Show the intended Camera Guidelines
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path Note: Dynamic guidelines are only available
your vehicle is moving in while reversing when the transmission is in reverse (R).
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another
object behind you.
• Centerline: Helps align the center of
your vehicle with an object (for
example, a trailer).

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 Parking Aids (If Equipped)

Always use caution while reversing.

Objects in the red zone are closest to your
vehicle and objects in the green zone are
farther away. Objects are getting closer to
your vehicle as they move from the green
zone to the yellow or red zones. Use the
exterior mirrors and rear view mirror to get
better coverage on both sides and rear of
your vehicle.

Manual Zoom

WARNING
When manual zoom is on, the full
area behind your vehicle may not
show. Be aware of your surroundings
when using the manual zoom feature.

Note: Manual zoom is only available when

the transmission is in reverse (R).
Note: When manual zoom is enabled, only
the centerline is shown.
This allows you to get a closer view of an
A Active guidelines object behind your vehicle. The zoomed
B Centerline image keeps the bumper in the image to
provide a reference. The zoom is only
C Fixed guideline: Green zone
active while the transmission is in reverse
D Fixed guideline: Yellow zone (R). When the transmission is shifted out
E Fixed guideline: Red zone of reverse (R), the feature automatically
turns off and must be reset when it is used
Active guidelines are only shown with fixed again.
guidelines. To use active guidelines, turn Selectable settings for this feature are +
the steering wheel to point the guidelines and -. The default setting for the manual
toward an intended path. If the steering zoom is OFF.
wheel position is changed while reversing,
your vehicle might deviate from the original Rear Camera Delay (If Equipped)
intended path.
When you shift the transmission out of
The fixed and active guidelines fade in and reverse (R) and into any gear while the rear
out depending on the steering wheel camera delay is active, the camera image
position. The active guidelines are not displays until:
shown when the steering wheel position
is straight. • Your vehicle speed sufficiently
increases.
• You shift your vehicle into park (P).

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 Parking Aids (If Equipped)

Selectable settings for this feature are ON

and OFF. The default setting for the rear
camera delay is OFF.

Enhanced Park Aids

Note: The reverse sensing system is not
effective at speeds above 6 mph (10 km/h)
and may not detect certain angular or
moving objects.
When the sensing system detects an
object, it displays red, yellow and green
highlights at the top of the image. The alert
highlights all objects detected.
Selectable settings for this feature are ON
and OFF.

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 Cruise Control (If Equipped)

PRINCIPLE OF OPERATION Switching Cruise Control On

Press and release the cruise control button.
Cruise control allows you to control your
speed using the switches on the steering The indicator appears in the
wheel. You can use cruise control when information display.
you exceed 20 mph or 30 km/h.
Note: The system cancels if your vehicle Setting the Cruise Speed
speed drops below 10 mph / 16km/h under
the set speed when driving uphill. 1. Drive to desired speed.
2. Press and release SET+ or SET-.
Changing the Set Speed
3. Take your foot off the accelerator
Press and release SET + or SET -. When pedal.
you select km/h as the display 4. The indicator changes color in the
measurement in the information display information display.
the set speed changes in 1km/h
increments. When you select mph as the Changing the Set Speed
display measurement in the information
display the set speed changes in 1 mph • Press and release SET+ or SET-. When
increments. you select km/h as the display
measurement in the information
display the set speed changes in
USING CRUISE CONTROL approximately 1 km/h increments.
When you select mph as the display
WARNINGS measurement in the information
Do not use cruise control on winding display the set speed changes in
roads, in heavy traffic or when the approximately 1 mph increments.
road surface is slippery. This could • Press the accelerator or brake pedal
result in loss of vehicle control, serious until you reach the desired speed. Press
injury or death. and release SET+ or SET-.
When you are going downhill, your • Press and hold SET+ or SET-. Release
vehicle speed could increase above the control when you reach the desired
the set speed. The system does not speed.
apply the brakes.
Note: If you accelerate by pressing the
accelerator pedal, the set speed will not
To help the system to maintain the set change. When you release the accelerator
speed when going downhill, downshift to pedal, your vehicle returns to the speed that
a lower gear. you previously set.
Note: The system cancels if your vehicle
Canceling the Set Speed
speed drops below 10 mph (16 km/h) under
the set speed when driving uphill. Press and release CAN or tap the brake
The cruise controls are on the steering pedal. The set speed does not erase.
wheel.
Resuming the Set Speed
Press and release RES.

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 Cruise Control (If Equipped)

Switching Cruise Control Off

Press and release the OFF button, when
the system is in standby mode or switch
the ignition off.
Note: You erase the set speed when you
switch the system off.

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 Driving Aids

BLIND SPOT INFORMATION Using the Blind Spot Information

System
SYSTEM (If Equipped)
Vehicles with Automatic Transmission
WARNINGS
The system turns on when all of the
Do not use the blind spot information following occur:
system as a replacement for using
the interior and exterior mirrors or • You start your vehicle.
looking over your shoulder before changing • You shift into drive (D).
lanes. The blind spot information system • The vehicle speed is greater than
is not a replacement for careful driving. 6 mph (10 km/h).
The system may not operate Note: The system does not operate in park
properly during severe weather (P) or reverse (R).
conditions, for example snow, ice,
heavy rain and spray. Always drive with Vehicles with Manual Transmission
due care and attention. Failure to take care
may result in a crash. The system turns on when all of the
following occur:
• You start your vehicle.
• The vehicle speed is greater than
6 mph (10 km/h).
Note: The system does not operate in
reverse (R).

System Lights and Messages

The system is designed to detect vehicles

that may have entered the blind spot zone
(A). The detection area is on both sides of
your vehicle, extending rearward from the
exterior mirrors to approximately 13 ft
(4 m) beyond the rear bumper.
Note: The system does not prevent contact When the system detects a vehicle, an
with other vehicles. It is not designed to alert indicator illuminates in the exterior
detect parked vehicles, pedestrians, animals mirror on the side the approaching vehicle
or other infrastructures. is coming from. If you turn the direction
indicator on for that side of your vehicle,
the alert indicator flashes.

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 Driving Aids

Note: The system may not alert you if a Note: The system may not correctly operate
vehicle quickly passes through the detection when towing a trailer. For vehicles with a
zone. trailer tow module and tow bar approved
by us, the system turns off when you attach
Blocked Sensors a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
To permanently switch the system off,
contact an authorized dealer.

CROSS TRAFFIC ALERT (If

Equipped)

The sensors are behind the rear bumper

on both sides of your vehicle. WARNINGS
Do not use the cross traffic alert
Note: Keep the sensors free from snow, ice system as a replacement for using
and large accumulations of dirt. the interior and exterior mirrors or
Note: Do not cover the sensors with bumper looking over your shoulder before reversing
stickers, repair compound or other objects. out of a parking space. The cross traffic
alert system is not a replacement for
Note: Blocked sensors could affect system careful driving.
performance.
The system may not operate
If the sensors are blocked, a message may properly during severe weather
appear in the information display. See conditions, for example snow, ice,
Information Messages (page 88). The heavy rain and spray. Always drive with
alert indicators remain illuminated but the due care and attention. Failure to take care
system does not alert you. may result in a crash.
System Errors
The system is designed to alert you of
If the system detects a fault, a warning vehicles approaching from the sides when
lamp illuminates and a message displays. you shift into reverse (R).
See Information Messages (page 88).
Using the Cross Traffic Alert
Switching the System Off and On System
You can switch the system off using the The system is designed to detect vehicles
information display. See General that approach with a speed up to 37 mph
Information (page 85). When you switch (60 km/h). Coverage decreases when the
the system off, a warning lamp illuminates sensors are partially, mostly or fully
and a message displays. When you switch obstructed. Slowly reversing helps increase
the system on or off, the alert indicators the coverage area and effectiveness.
flash twice.
Note: The system remembers the last
setting when you start your vehicle.

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 Driving Aids

The system turns on when you start the system turns off when you shift out of
engine and you shift into reverse (R). The reverse (R).

The sensor on the left-hand side is only

partially obstructed and zone coverage on
the right-hand side is maximized.

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 Driving Aids

Zone coverage also decreases when Note: Keep the sensors free from snow, ice
parking at narrow angles. The sensor on and large accumulations of dirt.
the left-hand side is mostly obstructed and Note: Do not cover the sensors with bumper
zone coverage on that side is severely stickers, repair compound or other objects.
reduced.
Note: Blocked sensors could affect system
System Lights, Messages and performance.
Audible Alerts If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R). See
Information Messages (page 88).

System Limitations
The system may not correctly operate
when any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds greater
than 37 mph (60 km/h).
When the system detects a vehicle, an • The vehicle speed is greater than 7 mph
indicator illuminates in the exterior mirror (12 km/h).
on the side the approaching vehicle is
coming from. A tone sounds and a • You reverse out of an angled parking
message appears in the information space.
display.
System Errors
Note: In exceptional conditions, the system
could alert you even when there is nothing If the system detects a fault a message
in the detection zone, for example a vehicle displays. See Information Messages
passing in the distance. (page 88).

Blocked Sensors Switching the System Off and On

You can temporarily switch the system off
using the information display. See
Information Messages (page 88). When
you switch system off, a message displays.
See Information Messages (page 88).
Note: The system turns on each time you
switch the ignition on and you shift into
reverse (R). If you temporarily switch the
system off, it turns on the next time you
switch the ignition on.
The sensors are behind the rear bumper
on both sides of your vehicle.

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 Driving Aids

Note: The system may not correctly operate The system operates progressively and
when towing a trailer. For vehicles with a during maneuvers, the system leaves the
trailer tow module and tow bar approved effort lighter. As the vehicle speed
by us, the system turns off when you attach increases, it reduces its action to improve
a trailer. For vehicles with an aftermarket the control of the vehicle.
trailer tow module or tow bar, we If your vehicle loses electrical power while
recommend that you switch the system off you are driving (or if the ignition is turned
when you attach a trailer. off), you can steer the vehicle manually,
To permanently switch the system off, but it takes more effort. Extreme
contact an authorized dealer. continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
STEERING permanent damage to your steering
system. If this should occur, you will not
Electric Power Steering lose the ability to steer the vehicle
manually nor will it cause permanent
WARNINGS damage. Typical steering and driving
The electric power steering system maneuvers will allow the system to cool
has diagnostic checks that and steering assist will return to normal.
continuously monitor the system. If
a fault is detected, a message displays in Steering Tips
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the Avoid sudden movements with the steering
ignition off. After at least 10 seconds, wheel. The force required to change the
switch the ignition on and watch the vehicle direction is lower, compared to a
information display for a steering system vehicle with mechanical steering.
warning message. If a steering system If the steering wanders or pulls, check for:
warning message returns, have the system • An improperly inflated tire
checked as soon as possible.
• Uneven tire wear
If the system detects an error, you
may not feel a difference in the • Loose or worn suspension components
steering, however a serious condition • Loose or worn steering components
may exist. Have your vehicle checked as • Improper vehicle alignment
soon as possible, failure to do so may
result in loss of steering control. A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
Note: Your vehicle is equipped with an
electric power-assisted steering system.
There is no fluid reservoir to check or fill.
The electric power steering system
operates by an electric motor, which
reduces the effort on the driver's steering
wheel.

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 Load Carrying

LUGGAGE ANCHOR POINTS The adjustable load floor can be set to

three different positions. When the
Adjustable Load Floor is in the highest
postition and the rear seat backrests are
folded forward, the Adjustable Load Floor
and the folded seats form a continous flat
surface.

REAR UNDER FLOOR

STORAGE
Adjustable Load Floor (If Equipped)
A Lowest position.
B Middle position.
C Highest position.

LUGGAGE COVERS
WARNING
Do not place objects on the luggage
cover. Failure to follow this
instruction could result in personal
injury or death in the event of a sudden
stop or crash.

Use the luggage cover to cover items in the

luggage area of your vehicle.

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 Load Carrying

Maximum recommended load, evenly

distributed on the crossbars:
Engine Tires Weight

1.0 L 16" 15 lbs (6.8

Ecoboost Kg)
1.0 L 17" 44 lbs (20
Ecoboost Kg)
2.0 L 4WD - 55 lbs (25
Kg)

Note: Loads should never be placed

directly on the roof panel.
Insert the ends of the luggage cover into The roof panel is not designed to directly
the mounting features located behind the carry a load.
rear seat on the rear trim panels to install For proper function of the roof rack system,
the cover. loads must be placed directly on crossbars
To operate the cover: affixed to the roof rack side rails. Your
vehicle may be equipped with
1. Pull out the cover and secure it in the factory-installed crossbars. Ford Genuine
retaining points. Accessory crossbars, designed specifically
2. Release it from the retaining points and for your vehicle, are also recommended for
let it roll back into the case. use with your roof rack system.
Make sure that the load is securely
ROOF RACKS AND LOAD fastened. Check the tightness of the load
before driving and at each fuel stop.
CARRIERS
Adjusting the Crossbar (If Equipped)
WARNING
Note: Wind noise can be minimized by
When loading the roof racks, we
either removing or repositioning the crossbar
recommend you evenly distribute the
when not is use. Position the front crossbar
load, as well as maintain a low
in the intermediate position to minimize
center of gravity. Loaded vehicles, with
wind noise. The crossbar can be adjusted
higher centers of gravity, may handle
or removed using the steps below.
differently than unloaded vehicles. Take
extra precautions, such as slower speeds
and increased stopping distance, when
driving a heavily loaded vehicle.

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 Load Carrying

vehicle provides maximum return

of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.
Tire and Loading Label Information
1. Remove the crossbar thumbwheels at Example:
both sides of the crossbar by turning
them counterclockwise.
2. Remove the crossbar by rotating it
clockwise and sliding the ends off of
the shoulder bolts in the side rails.
3. Move the front crossbar to the new side
rail position and slide the crossbar onto
the shoulder bolt at that position.
4. Replace and tighten the thumbwheels
at both sides of the crossbar by turning
them clockwise until tight.
Make sure to check that the thumbwheels
are tight each time load is added or
removed from the roof rack, and
periodically while traveling. Make sure that
the load is secure before traveling.

LOAD LIMIT

Vehicle Loading - with and

without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your

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 Load Carrying

Payload

Payload is the combined weight WARNING

of cargo and passengers that your The appropriate loading
vehicle is carrying. The maximum capacity of your vehicle can
payload for your vehicle appears be limited either by volume
on the Tire and Loading label. The capacity (how much space is
label is either on the B-pillar or the available) or by payload capacity
edge of the driver door. Vehicles (how much weight the vehicle
exported outside the US and should carry). Once you have
Canada may not have a tire and reached the maximum payload of
loading label. Look for “The your vehicle, do not add more
combined weight of occupants cargo, even if there is space
and cargo should never exceed available. Overloading or
XXX kg OR XXX lb” for maximum improperly loading your vehicle
payload. The payload listed on the can contribute to loss of vehicle
Tire and Loading Information label control and vehicle rollover.
is the maximum payload for your
vehicle as built by the assembly GAWR (Gross Axle Weight
plant. If you install any additional Rating)
equipment on your vehicle, you
must determine the new payload. GAWR is the maximum allowable
Subtract the weight of the weight that a single axle (front or
equipment from the payload listed rear) can carry. These numbers
on the Tire and Loading label. are on the Safety Compliance
When towing, trailer tongue Certification label. The label is
weight or king pin weight is also located on the door hinge pillar,
part of payload. door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position.

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 Load Carrying

The total load on each axle must WARNING

never exceed its Gross Axle
Weight Rating. Exceeding the Safety
Compliance Certification
GVWR (Gross Vehicle Weight label vehicle weight limits can
Rating) adversely affect the performance
and handling of your vehicle,
GVWR is the maximum allowable cause vehicle damage and can
weight of the fully loaded vehicle. result in the loss of control of your
This includes all options, vehicle, serious personal injury or
equipment, passengers and cargo. death.
It appears on the Safety
Compliance Certification label. Maximum Loaded Trailer
The label is located on the door Weight
hinge pillar, door-latch post, or the
door edge that meets the Maximum loaded trailer weight is
door-latch post, next to the driver the highest possible weight of a
seating position. fully loaded trailer the vehicle can
tow. Consult an authorized dealer
The gross vehicle weight must (or the RV and Trailer Towing
never exceed the Gross Vehicle Guide available at an authorized
Weight Rating. dealer) for more detailed
Safety Compliance Certification Label information.
Example:
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should

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 Load Carrying

be used for safe control of towed Steps for determining the

vehicles and for trailers where the correct load limit:
Gross Combined Weight of the
towing vehicle plus the trailer 1. Locate the statement "The
exceed the Gross Vehicle Weight combined weight of occupants
Rating of the towing vehicle. and cargo should never exceed
XXX kg or XXX lb." on your
The gross combined weight must vehicle’s placard.
never exceed the Gross Combined
Weight Rating. 2. Determine the combined
weight of the driver and
Note: For trailer towing passengers that will be riding
information refer to the RV and in your vehicle.
Trailer Towing Guide available at 3. Subtract the combined weight
an authorized dealer. of the driver and passengers
WARNINGS from XXX kg or XXX lb.
Do not exceed the GVWR or 4. The resulting figure equals the
the GAWR specified on the available amount of cargo and
certification label. luggage load capacity. For
example, if the “XXX” amount
Do not use replacement tires equals 1,400 lb. and there will
with lower load carrying be five 150 lb. passengers in
capacities than the original tires your vehicle, the amount of
because they may lower your available cargo and luggage
vehicle's GVWR and GAWR load capacity is 650 lb.
limitations. Replacement tires (1400-750 (5 x 150) = 650 lb.)
with a higher limit than the original
tires do not increase the GVWR 5. Determine the combined
and GAWR limitations. weight of luggage and cargo
being loaded on the vehicle.
Exceeding any vehicle weight That weight may not safely
rating can adversely affect exceed the available cargo and
the performance and handling of luggage load capacity
your vehicle, cause vehicle calculated in Step 4.
damage and can result in the loss
of control of your vehicle, serious 6. If your vehicle will be towing a
personal injury or death. trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.

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 Load Carrying

Helpful examples for calculating - 1200 = - 240 pounds. No, you do

the available amount of cargo not have enough cargo capacity
and luggage load capacity to carry that much weight. In
metric units, the calculation would
Suppose your vehicle has a be: 635 kilograms - (2 x 99
1400-pound (635-kilogram) cargo kilograms) - (12 x 45 kilograms) =
and luggage capacity. You decide 635 - 198 - 540 = -103 kilograms.
to go golfing. Is there enough load You will need to reduce the load
capacity to carry you, four of your weight by at least 240 pounds
friends and all the golf bags? You (104 kilograms). If you remove
and four friends average 220 three 100-pound (45-kilogram)
pounds (99 kilograms) each and cement bags, then the load
the golf bags weigh approximately calculation would be:1400 - (2 x
30 pounds (13.5 kilograms) each. 220) - (9 x 100) = 1400 - 440 -
The calculation would be: 1400 - 900 = 60 pounds. Now you have
(5 x 220) - (5 x 30) = 1400 - 1100 the load capacity to transport the
- 150 = 150 pounds. Yes, you have cement and your friend home. In
enough load capacity in your metric units, the calculation would
vehicle to transport four friends be: 635 kilograms - (2 x 99
and your golf bags. In metric units, kilograms) - (9 x 45 kilograms) =
the calculation would be: 635 635 - 198 - 405 = 32 kilograms.
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 - The above calculations also
67.5 = 72.5 kilograms. assume that the loads are
positioned in your vehicle in a
Suppose your vehicle has a manner that does not overload
1400-pound (635-kilogram) cargo the front or the rear gross axle
and luggage capacity. You and weight rating specified for your
one of your friends decide to pick vehicle on the Safety Compliance
up cement from the local home Certification label.
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440

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 Load Carrying

Special Loading Instructions

for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING
When loading the roof racks,
we recommend you evenly
distribute the load, as well as
maintain a low center of gravity.
Loaded vehicles, with higher
centers of gravity, may handle
differently than unloaded vehicles.
Take extra precautions, such as
slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle.

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 Towing

TOWING A TRAILER Load Placement

To help minimize how trailer movement
WARNINGS affects your vehicle when driving:
Towing trailers beyond the maximum • Load the heaviest items closest to the
recommended gross trailer weight trailer floor.
exceeds the limit of your vehicle and
could result in engine damage, • Load the heaviest items centered
transmission damage, structural damage, between the left and right side trailer
loss of vehicle control, vehicle rollover and tires.
personal injury. • Load the heaviest items above the
Do not exceed the GVWR or the trailer axles or just slightly forward
GAWR specified on the certification toward the trailer tongue. Do not allow
label. the final trailer tongue weight to go
above or below 10-15% of the loaded
trailer weight.
Note: See Towing a Trailer (page 171).
• Select a ball mount with the correct
Your vehicle may have electrical items, rise or drop and load capacity. When
such as fuses or relays, related to towing. both the loaded vehicle and trailer are
See Fuses (page 193). connected, the trailer frame should be
Your vehicle's load capacity designation level, or slightly angled down toward
is by weight, not by volume, so you cannot your vehicle, when viewed from the
necessarily use all available space when side.
loading a vehicle or trailer. When driving with a trailer or payload, a
Towing a trailer places an extra load on slight takeoff vibration or shudder may be
your vehicle's engine, transmission, axle, present due to the increased payload
brakes, tires and suspension. Inspect these weight. Additional information regarding
components periodically during, and after, proper trailer loading and setting your
any towing operation. vehicle up for towing is located in another
chapter of this manual. See Load Limit
(page 165).
You can also find information in the RV &
Trailer Towing Guide available at your
authorized dealer, or online.

RV & Trailer Towing Guide Online

Website http://www.fleet.ford.com/towing-guides/

Note: This feature cannot stop all trailers

from swaying.
TRAILER SWAY CONTROL
Note: In some cases, if your vehicle speed
Note: This feature does not prevent trailer is too high, the system may turn on multiple
sway, but reduces it once it begins. times, gradually reducing your vehicle speed.

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 Towing

This feature applies your vehicle brakes at Note: Certain states require
individual wheels and if necessary, reduces electric trailer brakes for trailers
engine power. If the trailer begins to sway, over a specified weight. Be sure to
the traction control warning lamp flashes
and a message will appear in the check state regulations for this
information display. Slow your vehicle specified weight. The maximum
down, pull safely to the side of the road trailer weights listed may be limited
and check for correct load distribution. to this specified weight, as the
See Load Carrying (page 163). vehicle’s electrical system may not
include the wiring connector
RECOMMENDED TOWING needed to activate electric trailer
WEIGHTS brakes.
Your vehicle may tow a trailer
Note: Do not exceed the trailer provided the maximum trailer
weight for your vehicle weight is less than or equal to the
configuration listed in the chart maximum trailer weight listed for
below. your vehicle configuration on the
Note: For high altitude operation, following chart.
reduce the gross combined weight
by 2% per 1000 feet (300 meters)
starting at the 1000 foot (300
meter) elevation point.

Maximum Maximum Maximum

Powertrain GCWR 1
trailer weight tongue weight
1

1.0 L Ecoboost 4,960 lb 1,400 lb 143 lb (65 kg)

(2,250 kg) (635 kg)
2.0 L 4WD 5,754 lb 2,000 lb 198 lb (90 kg)
(2,610 kg) (907 kg)
1
Calculated with SAE J2807 method.

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 Towing

ESSENTIAL TOWING CHECKS Trailer Brakes

Follow these guidelines for safe towing: WARNING

• Do not tow a trailer until you drive your Do not connect a trailer's hydraulic
vehicle at least 1,000 mi (1,600 km). brake system directly to your
vehicle's brake system. Your vehicle
• Consult your local motor vehicle laws
may not have enough braking power and
for towing a trailer.
your chances of having a collision greatly
• See the instructions included with increase.
towing accessories for the proper
installation and adjustment
Electric brakes and manual, automatic or
specifications.
surge-type trailer brakes are safe if you
• Service your vehicle more frequently if install them properly and adjust them to
you tow a trailer. See your scheduled the manufacturer's specifications. The
maintenance information. trailer brakes must meet local and federal
• If you use a rental trailer, follow the regulations.
instructions the rental agency gives The rating for the tow vehicle's braking
you. system operation is at the gross vehicle
You can find information on load weight rating, not the gross combined
specification terms found on the tire label weight rating.
and Safety Compliance label as well as Separate functioning brake systems
instructions on calculating your vehicle's are required for safe control of towed
load in the Load Carrying chapter. See vehicles and trailers weighing more
Load Limit (page 165). than 1500 pounds (680 kilograms)
Remember to account for the trailer when loaded.
tongue weight as part of your vehicle load
when calculating the total vehicle weight. Trailer Lamps

Hitches WARNING
Never connect any trailer lamp wiring
Do not use a hitch that either clamps onto
to the vehicle's tail lamp wiring; this
the bumper or attaches to the axle.
may damage the electrical system
Distribute the trailer load so 10-15% of the resulting in fire. Contact your authorized
total trailer weight is on the tongue. dealer as soon as possible for assistance
in proper trailer tow wiring installation.
Safety Chains Additional electrical equipment may be
required.
Note: Never attach safety chains to the
bumper.
Trailer lamps are required on most towed
Always connect the safety chains to the vehicles. Make sure all running lights, brake
hook retainers of your vehicle hitch. lights, turn signals and hazard lights are
To connect the trailer’s safety chains, cross working.
them under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.

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 Towing

Before Towing a Trailer 2. Set your vehicle parking brake.

Practice turning, stopping and backing up 3. Place the automatic transmission in
to get the feel of your vehicle-trailer position P.
combination before starting on a trip. 4. Place wheel chocks in front and back
When turning, make wider turns so the of the trailer wheels. (Chocks not
trailer wheels clear curbs and other included with vehicle.)
obstacles.
Launching or Retrieving a Boat or
When Towing a Trailer Personal Watercraft (PWC)
• Do not drive faster than 70 mph Note: Disconnect the wiring to the trailer
(113 km/h) during the first 500 mi before backing the trailer into the water.
(800 km).
Note: Reconnect the wiring to the trailer
• Do not make full-throttle starts. after removing the trailer from the water.
• Check your hitch, electrical connections When backing down a ramp during boat
and trailer wheel lug nuts thoroughly launching or retrieval:
after you have traveled 50 mi (80 km).
• Do not allow the static water level to
• When stopped in congested or heavy rise above the bottom edge of the rear
traffic during hot weather, place the bumper.
gearshift in position P to aid engine and
transmission cooling and to help A/C • Do not allow waves to break higher
performance. than 6 in (15 cm) above the bottom
edge of the rear bumper.
• Turn off the speed control with heavy
loads or in hilly terrain. The speed Exceeding these limits may allow water to
control may turn off automatically enter vehicle components:
when you are towing on long, steep • Causing internal damage to the
grades. components.
• Shift to a lower gear when driving down • Affecting driveability, emissions, and
a long or steep hill. Do not apply the reliability.
brakes continuously, as they may
Replace the rear axle lubricant anytime
overheat and become less effective.
the rear axle has been submerged in water.
• If your transmission is equipped with a Water may have contaminated the rear
Grade Assist or Tow/Haul feature, use axle lubricant, which is not normally
this feature when towing. This provides checked or changed unless a leak is
engine braking and helps eliminate suspected or other axle repair is required.
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
1. Turn the steering wheel to point your
vehicle tires away from traffic flow.

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 Towing

TOWING POINTS Rear Towing Point (If Equipped)

Front Towing Point

1. Push the cover.

2. Release the cover.
1. Push the cover.
2. Release the cover.

3. Install the recovery hook.

The recovery hook may be in the following
3. Install the recovery hook. locations:
• Inside temporary mobility kit.
• Inside Jack and tools storage tray.
You must carry the recovery hook in your
vehicle at all times.
Note: The recovery hook has a left-hand
thread. Turn it counterclockwise to install it
and make sure that it is fully tightened.
Failure to do so could result in the recovery
hook becoming loose.
Note: If your vehicle has a tow bar, use this
to tow other vehicles.

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 Towing

TRANSPORTING THE VEHICLE Front-wheel drive vehicles must have the

front wheels placed on a two-wheel tow
dolly when towing your vehicle from the
rear using wheel lift equipment. This
prevents damage to the transmission.
Towing a four-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, four-wheel drive system and
vehicle.

TOWING THE VEHICLE ON

FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in position N. If
If you need to have your vehicle towed, you cannot move the transmission into
contact a professional towing service or, N, you may need to override it. See
if you are a member of a roadside Transmission (page 138).
assistance program, your roadside • Maximum speed is 35 mph (56 km/h).
assistance service provider.
• Maximum distance is 50 mi (80 km).
We recommend towing your vehicle with
a wheel lift and dollies or flatbed WARNING
equipment. Do not tow with a slingbelt. If your vehicle has a steering wheel
Ford Motor Company has not approved a lock make sure the ignition is in the
slingbelt towing procedure. accessory or on position when being
It is acceptable to tow a front-wheel drive towed.
vehicle from the front if using proper wheel
lift equipment to raise the front wheels off Recreational Towing
the ground. When towing in this manner,
the rear wheels can remain on the ground. Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 98).

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 Towing

Follow these guidelines if you have a need

for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
Front-wheel drive vehicles CANNOT be
flat-towed (all wheels on the ground) as
vehicle or transmission damage may occur.
You must place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
Four-wheel drive vehicles CANNOT be
flat-towed (all wheels on the ground), as
vehicle or transmission damage may occur.
It is recommended to tow your vehicle with
all four (4) wheels off the ground such as
when using a car-hauling trailer. Otherwise,
you cannot recreational tow your vehicle.

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 Driving Hints

BREAKING-IN There are also some things you may want

to avoid doing because they reduce your
Tires fuel economy:
• Avoid sudden or hard accelerations.
Note: New tires need to be run-in for
approximately 310.7 mi (500 km). During • Avoid revving the engine before turning
this time, you may experience different off the car.
driving characteristics. • Avoid long idle periods.
• Do not warm up your vehicle on cold
Brakes and Clutch mornings.
Note: If possible, avoid heavy braking and • Reduce the use of air conditioning and
clutching during the first 93.2 mi (150 km) heat.
in the city, and the first 932.1 mi (1,500 km) • Avoid using speed control in hilly
in highways. terrain.
• Do not rest your foot on the brake
ECONOMICAL DRIVING pedal while driving.
• Avoid carrying unnecessary weight.
Fuel economy is affected by several things
such as how you drive, the conditions you • Avoid adding particular accessories to
drive under and how you maintain your your vehicle (e.g. bug deflectors,
vehicle. rollbars/light bars, running boards, ski
racks).
There are some things to keep in mind that
may improve your fuel economy: • Avoid driving with the wheels out of
alignment.
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
COLD WEATHER
• Anticipate stops; slowing down may PRECAUTIONS
eliminate the need to stop.
The functional operation of some
• Combine errands and minimize components and systems can be affected
stop-and-go driving (When running at temperatures below -13°F (-25°C).
errands, go to the furthest destination
first and then work your way back
home). DRIVING THROUGH WATER
• Close the windows for high-speed
driving. WARNING
• Drive at reasonable speeds. Do not drive through flowing or deep
• Keep the tires properly inflated and use water as you may lose control of your
only the recommended size. vehicle.
• Use the recommended engine oil.
Note: Driving through standing water can
• Perform all regularly scheduled cause vehicle damage.
maintenance.
Note: Engine damage can occur if water
enters the air filter.

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 Driving Hints

Before driving through standing water, Always use floor mats that are designed
check the depth. Never drive through water to fit the footwell of your vehicle. Only use
that is higher than the bottom of the front floor mats that are firmly secured to
rocker area of your vehicle. retention posts.
WARNING
Make sure that the floor mat is
secured properly using the
appropriate fixings, and do not
position the floor mat so that it interferes
with the operation of the pedals.

Pedals that cannot move freely can cause

loss of vehicle control and increase the risk
of serious personal injury.

Always make sure that the floor mats are

properly attached to the retention posts
When driving through standing water, drive in the carpet that are supplied with your
very slowly and do not stop your vehicle. vehicle. Floor mats must be properly
Your brake performance and traction may secured to both retention posts to ensure
be limited. After driving through water and mats do not shift out of position.
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the Never place floor mats or any other
brakes and to check that they work. covering in the vehicle footwell that cannot
be properly secured to prevent them from
• Check that the horn works. moving and interfering with the pedals or
• Check that the exterior lights work. the ability to control the vehicle.
• Turn the steering wheel to check that
the steering power assist works. Never place floor mats or any other
covering on top of already installed floor
mats. Floor mats should always rest on
FLOOR MATS top of the vehicle carpeting surface and
not another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation.

Check attachment of floor mats on a

regular basis. Always properly reinstall and
secure floor mats that have been removed
for cleaning or replacement.

Failure to properly follow floor mat

installation or attachment instructions can
potentially cause interference with pedal
operation causing loss of control of vehicle.

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 Driving Hints

1. To install floor mats, position the floor

mat so that the eyelets are over the
retention posts and press down to lock
the floor mat in.
2. To remove the floor mat, place your
hands under the floor mat by the
eyelets and pull upward.

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 Roadside Emergencies

ROADSIDE ASSISTANCE • Towing — independent service

contractors, if not prohibited by state,
Vehicles Sold in the United States: local or municipal law, shall tow Ford
Getting Roadside Assistance eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
To fully assist you should you have a disablement location or to the nearest
vehicle concern, Ford Motor Company authorized dealer. If a member
offers a complimentary roadside requests a tow to an authorized dealer
assistance program. This program is that is more than 35 mi (56 km) from
separate from the New Vehicle Limited the disablement location, the member
Warranty. shall be responsible for any mileage
costs in excess of 35 mi (56 km).
The service is available:
• Roadside Assistance includes up to
• 24 hours a day, seven days a week.
$200 for a towed trailer if the disabled
• For the coverage period listed on the eligible vehicle requires service at the
Roadside Assistance Card included in nearest authorized dealer. If the towing
your Owner's Manual portfolio. vehicle is operational but the trailer is
Roadside Assistance covers: not, then the trailer does not qualify for
any roadside services.
• A flat tire change with a good spare
(except vehicles supplied with a tire Vehicles Sold in the United States:
inflation kit). Using Roadside Assistance
• Battery jump start.
Complete the roadside assistance
• Lock-out assistance (key replacement identification card and place it in your
cost is the customer's responsibility). wallet for quick reference. This card is in
• Fuel delivery — independent service the owner's information portfolio in the
contractors, if not prohibited by state, glove compartment.
local or municipal law, shall deliver up
United States vehicle customers who
to 2 gal (8 L) of gasoline or 5 gal (20 L)
require Roadside Assistance, call
of diesel fuel to a disabled vehicle.
1-800-241-3673.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences If you need to arrange roadside assistance
within a 12-month period. for yourself, Ford Motor Company
• Winch out — available within 100 ft reimburses a reasonable amount for
(30 m) of a paved or county towing to the nearest dealership within
maintained road, no recoveries. 35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.

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 Roadside Emergencies

Vehicles Sold in Canada: Getting Press the button to turn on the hazard
Roadside Assistance warning function, and the front and rear
direction indicators will flash.
To fully assist you should you have a
vehicle concern, Ford Motor Company of Press the button again to turn them off.
Canada, Limited offers a complimentary Note: If used when the engine is not
roadside assistance program. This running, the battery will lose charge. There
program is eligible within Canada or the may be insufficient power to restart your
continental United States. engine.
This program is separate from the New Note: Depending on applicable laws and
Vehicle Limited Warranty, but the coverage regulations in the country for which your
is concurrent with the powertrain coverage vehicle was originally built, the hazard
period of your vehicle. warning flashers may flash if you brake
Canadian customers who require roadside heavily.
assistance, call 1-800-665-2006.

Vehicles Sold in Canada: Using

FUEL SHUTOFF
Roadside Assistance
WARNING
Complete the roadside assistance If your vehicle has been involved in a
identification card and place it in your crash, have the fuel system checked.
wallet for quick reference. Failure to follow this instruction
In Canada, this card is found in the could result in fire, personal injury or death.
Warranty Guide in the glove compartment
of your vehicle. In the event of a moderate to severe
collision, this vehicle includes a fuel pump
Vehicles Sold in Canada: Roadside shutoff feature that stops the flow of fuel
Assistance Program Coverage to the engine. Not every impact will cause
The service is available 24 hours a day, a shutoff.
seven days a week. Should your vehicle shut off after a
Canadian roadside coverage and benefits collision, you may restart your vehicle. For
may differ from the U.S. coverage. vehicles equipped with a key system:
If you require more information, please 1. Switch off the ignition.
refer to the coverage section of your 2. Switch to start position.
warranty guide, call us in Canada at 3. Switch off the ignition.
1-800-665-2006, or visit our website at
www.ford.ca. 4. Switch on the ignition to re-enable the
fuel pump.
For vehicles equipped with a push button
HAZARD FLASHERS start system:
The hazard warning button is 1. Press the START/STOP button to
located on the instrument panel. switch off the ignition.
2. Press the brake pedal and press the
Use it when your vehicle is creating a safety START/STOP button to switch on the
hazard for other motorists. ignition.

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 Roadside Emergencies

3. Remove your foot from the brake pedal Do not attempt to push-start your
and press the START/STOP button automatic transmission vehicle. Automatic
to switch off the ignition. transmissions do not have push-start
4. You can either attempt to start the capability. Attempting to push-start a
engine by pressing the brake pedal and vehicle with an automatic transmission
the START/STOP button, or switch may cause transmission damage.
on the ignition only by pressing the
START/STOP button without
Preparing Your Vehicle
pressing the brake pedal. Both ways Note: Use only a 12-volt supply to start your
re-enable the fuel system. vehicle.
Note: When you try to restart your vehicle Note: Do not disconnect the battery of the
after a fuel shutoff, the vehicle makes sure disabled vehicle as this could damage the
that various systems are safe to restart. vehicle's electrical system.
Once your vehicle determines that the
systems are safe, then the vehicle will allow 1. Park the booster vehicle close to the
you to restart. hood of the disabled vehicle making
sure the two vehicles do not touch. Set
Note: In the event that your vehicle does the parking brake on both vehicles and
not restart after your third attempt, contact stay clear of the engine cooling fan and
an authorized dealer. other moving parts.
2. Check all battery terminals and remove
JUMP STARTING THE VEHICLE any excessive corrosion before you
attach the battery cables. Ensure that
WARNINGS vent caps are tight and level.
Batteries normally produce explosive 3. Turn the heater fan on in both vehicles
gases which can cause personal to protect from any electrical surges.
injury. Therefore, do not allow Turn all other accessories off.
flames, sparks or lighted substances to
come near the battery. When working near Connecting the Jumper Cables
the battery, always shield your face and
protect your eyes. Always provide correct WARNINGS
ventilation. Do not use fuel lines, engine valve
covers, windshield wiper arms, the
Keep batteries out of reach of intake manifold, or hood latch as
children. Batteries contain sulfuric ground points.
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working Use only adequately sized cables
near the battery to protect against possible with insulated clamps.
splashing of acid solution. In case of acid
contact with skin or eyes, flush Note: In the illustration, the vehicle on the
immediately with water for a minimum of bottom is used to designate the assisting
15 minutes and get prompt medical (boosting) battery.
attention. If acid is swallowed, call a
physician immediately.

Use only adequately sized cables with

insulated clamps.

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 Roadside Emergencies

WARNING
Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.

Ensure that the cables are clear of fan

blades, belts, moving parts of both engines,
or any fuel delivery system parts.

Jump Starting
1. Start the engine of the booster vehicle
and run the engine at moderately
increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been
started, run both engines for an
additional three minutes before
disconnecting the jumper cables.

Removing the Jumper Cables

Remove the jumper cables in the reverse
order that they were connected.
1. Connect the positive (+) jumper cable
to the positive (+) terminal of the Note: In the illustration, the vehicle on the
discharged battery. bottom is used to designate the assisting
(boosting) battery.
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the assisting
battery.
4. Make the final connection of the
negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the
carburetor or fuel injection system.
Note: Do not attach the negative (-) cable
to fuel lines, engine rocker covers, the intake
manifold or electrical components as
grounding points.

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 Roadside Emergencies

POST-CRASH ALERT SYSTEM

The system flashes the turn signal lamps
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and lamps will turn off when:
• The hazard control button is pressed
• The panic button (if equipped) is
pressed on the remote entry
transmitter
• Your vehicle runs out of power

1. Remove the jumper cable from the

ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle's battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle's battery.
After the disabled vehicle has been started
and the jumper cables removed, allow it
to idle for several minutes so the engine
computer can relearn its idle conditions.

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 Customer Assistance

GETTING THE SERVICES YOU

NEED Website

www.owner.ford.com
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle These are some of the items that can be
line will provide warranty service, we found online:
recommend you return to your selling • U.S. dealer locator by Dealer Name,
authorized dealer who wants to ensure City/State or Zip Code.
your continued satisfaction. • Owner Manuals.
Please note that certain warranty repairs • Maintenance Schedules.
require special training and equipment, so
• Recalls.
not all authorized dealers are authorized
to perform all warranty repairs. This means • Ford Extended Service Plans.
that, depending on the warranty repair • Ford Genuine Accessories.
needed, you may have to take your vehicle • Service specials and promotions.
to another authorized dealer.
In Canada:
A reasonable time must be allowed to
perform a repair after taking your vehicle Mailing address
to the authorized dealer. Repairs will be Customer Relationship Centre
made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited
remanufactured or other parts that are P.O. Box 2000
authorized by Ford. Oakville, Ontario L6K 0C8
Away From Home Telephone
If you are away from home when your 1-800-565-3673 (FORD)
vehicle needs service, contact the Ford
Customer Relationship Center or use the Website
online resources listed below to find the
nearest authorized dealer. www.ford.ca
In the United States:
Twitter
Mailing address
@FordServiceCA (English Canada)
Ford Motor Company @FordServiceQC (Quebec)
Customer Relationship Center
P.O. Box 6248 Additional Assistance
Dearborn, MI 48126
If you have questions or concerns, or are
Telephone unsatisfied with the service you are
1-800-392-3673 (FORD) receiving, follow these steps:
(TDD for the hearing impaired: 1. Contact your Sales Representative or
1-800-232-5952) Service Advisor at your selling or
Additional information and resources are servicing authorized dealer.
available online:

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 Customer Assistance

2. If your inquiry or concern remains IN CALIFORNIA (U.S. ONLY)

unresolved, contact the Sales Manager,
Service Manager or Customer Relations California Civil Code Section 1793.2(d)
Manager. requires that, if a manufacturer or its
3. If you require assistance or clarification representative is unable to repair a motor
on Ford Motor Company policies, vehicle to conform to the vehicle’s
please contact the Ford Customer applicable express warranty after a
Relationship Center. reasonable number of attempts, the
manufacturer shall be required to either
In order to help us serve you better, please replace the vehicle with one substantially
have the following information available identical or repurchase the vehicle and
when contacting a Customer Relationship reimburse the buyer in an amount equal to
Center: the actual price paid or payable by the
• Vehicle Identification Number. consumer (less a reasonable allowance
• Your telephone number (home and for consumer use). The consumer has the
business). right to choose whether to receive a refund
or replacement vehicle.
• The name of the authorized dealer and
city where located. California Civil Code Section 1793.22(b)
• The vehicle’s current odometer reading. presumes that the manufacturer has had
a reasonable number of attempts to
In some states within the United States, conform the vehicle to its applicable
you must directly notify Ford in writing express warranties if, within the first 18
before pursuing remedies under your months of ownership of a new vehicle or
state's warranty laws, and Ford is also the first 18,000 mi (29,000 km), whichever
allowed a final repair attempt. occurs first:
Additionally, in some states within the 1. Two or more repair attempts are made
United States, a consumer has the option on the same non-conformity likely to
of submitting a warranty dispute to the cause death or serious bodily injury OR
BBB Auto Line before taking action under
2. Four or more repair attempts are made
the Magnuson-Moss Warranty Act, or to
on the same nonconformity (a defect
the extent allowed by state law, before
or condition that substantially impairs
pursuing replacement or repurchase
the use, value or safety of the vehicle)
remedies provided by certain state laws.
OR
This dispute handling procedure is not
required prior to enforcing state created 3. The vehicle is out of service for repair
rights or other rights which are independent of nonconformities for a total of more
of the Magnuson-Moss Warranty Act or than 30 calendar days (not necessarily
state replacement or repurchase laws. all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126

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 Customer Assistance

You are required to submit your warranty Disputes submitted to the BBB AUTO LINE
dispute to BBB AUTO LINE before asserting program are usually decided within forty
in court any rights or remedies conferred days after you file your claim with the BBB.
by California Civil Code Section 1793.22(b). You are not bound by the decision, and
You are also required to use BBB AUTO may reject the decision and proceed to
LINE before exercising rights or seeking court where all findings of the BBB Auto
remedies created by the Federal Line dispute, and decision, are admissible
Magnuson-Moss Warranty Act, 15 U.S.C. in the court action. Should you choose to
sec. 2301 et seq. If you choose to seek accept the BBB AUTO LINE decision, Ford
redress by pursuing rights and remedies is then bound by the decision, and must
not created by California Civil Code Section comply with the decision within 30 days
1793.22(b) or the Magnuson-Moss of receipt of your acceptance letter.
Warranty Act, resort to BBB AUTO LINE is BBB AUTO LINE Application: Using the
not required by those statutes. information provided below, please call or
write to request a program application.
THE BETTER BUSINESS You will be asked for your name and
address, general information about your
BUREAU (BBB) AUTO LINE new vehicle, information about your
PROGRAM (U.S. ONLY) warranty concerns, and any steps you have
already taken to try to resolve them. A
Your satisfaction is important to Ford Customer Claim Form will be mailed that
Motor Company and to your dealer. If a will need to be completed, signed and
warranty concern has not been resolved returned to the BBB along with proof of
using the three-step procedure outlined ownership. Upon receipt, the BBB will
earlier in this chapter in the Getting the review the claim for eligibility under the
Services you need section, you may be Program Summary Guidelines.
eligible to participate in the BBB AUTO
You can get more information by
LINE program.
calling BBB AUTO LINE at
The BBB AUTO LINE program consists of 1-800-955-5100, or writing to:
two parts – mediation and arbitration.
BBB AUTO LINE
During mediation, a representative of the
3033 Wilson Boulevard, Suite 600
BBB will contact both you and Ford Motor
Arlington, Virginia 22201
Company to explore options for settlement
of the claim. If an agreement is not reached BBB AUTO LINE applications can also be
during mediation or you do not want to requested by calling the Ford Motor
participate in mediation, and if your claim Company Customer Relationship Center
is eligible, you may participate in the at 1-800-392-3673.
arbitration process. An arbitration hearing Note: Ford Motor Company reserves the
will be scheduled so that you can present right to change eligibility limitations, modify
your case in an informal setting before an procedures, or to discontinue this process
impartial person. The arbitrator will at any time without notice and without
consider the testimony provided and make obligation.
a decision after the hearing.

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 Customer Assistance

UTILIZING THE GETTING ASSISTANCE

MEDIATION/ARBITRATION OUTSIDE THE U.S. AND
PROGRAM (CANADA ONLY) CANADA
For vehicles delivered to authorized Before exporting your vehicle to a foreign
Canadian dealers. In those cases where country, contact the appropriate foreign
you continue to feel that the efforts by Ford embassy or consulate. These officials can
of Canada and the authorized dealer to inform you of local vehicle registration
resolve a factory-related vehicle service regulations and where to find unleaded
concern have been unsatisfactory, Ford of fuel or petrol/gas engines or the proper
Canada participates in an impartial third sulfur fuel for diesel engines.
party mediation/arbitration program If you cannot find the proper fuel
administered by the Canadian Motor recommended for your vehicle, contact
Vehicle Arbitration Plan (CAMVAP). our Customer Relationship Center.
The CAMVAP program is a straight forward The use of improper fuels in your vehicle
and relatively speedy alternative to resolve without proper conversion may damage
a disagreement when all other efforts to the effectiveness of your emission control
produce a settlement have failed. This system and may cause engine knocking or
procedure is without cost to you and is serious engine damage. Ford Motor
designed to eliminate the need for lengthy Company or Ford of Canada is not
and expensive legal proceedings. responsible for any damage caused by use
In the CAMVAP program, impartial of improper fuel. Using improper fuels may
third-party arbitrators conduct hearings at also result in difficulty importing your
mutually convenient times and places in vehicle back into the United States.
an informal environment. These impartial If your vehicle must be serviced while you
arbitrators review the positions of the are traveling or living in Asia-Pacific Region,
parties, make decisions and, when Sub-Saharan Africa, U.S. Virgin Islands
appropriate, render awards to resolve and/or Puerto Rico, Central America, the
disputes. CAMVAP decisions are fast, fair, Caribbean, and Israel and the Middle East,
and final as the arbitrator’s award is contact the nearest authorized dealer. If
binding on both you and Ford of Canada. the authorized dealer cannot help you,
CAMVAP services are available in all contact the corresponding Ford Customer
Canadian territories and provinces. For Assistance Center:
more information, without charge or FORD MOTOR COMPANY
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685 Customer Relationship Centers in:
or visit www.camvap.ca.

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 Customer Assistance

Customer Relation-
Phone Fax E-mail
ship Center

Asia Pacific N/A N/A apemcrc@ford.com

Caribbean and
+1 313 594 4857 - expcac@ford.com
Central America
Ford
80004443673
Lincoln
80004441066
UAE
Middle East 80004441066 971 4 3327 266 menacac@ford.com
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
North Africa N/A N/A nafcrc@ford.com
Puerto Rico and U.S.
+1-800-841-3673 N/A prcac@ford.com
Virgin Islands
Sub-Saharan Africa +1-313-594-4857 N/A ssacrc@ford.com
infokr1@ford.com or
South Korea +82-02-1600-6003 N/A
infokr@lincoln.com

If you are in another foreign country,

If you buy your vehicle in North America
contact the nearest authorized dealer. In
and then relocate to any of the above
the event your inquiry is unresolved,
locations, register your vehicle
communicate your concern with the
identification number (VIN) and new
dealership’s Sales Manager, Service
address with Ford Global Trade Services
Manager or Customer Relations Manager.
by emailing, expcso@ford.com.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.

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 Customer Assistance

ORDERING ADDITIONAL If NHTSA receives similar

OWNER'S LITERATURE complaints, it may open an
investigation, and if it finds that a
To order the publications in this portfolio, safety defect exists in a group of
contact Helm, Incorporated at: vehicles, it may order a recall and
HELM, INCORPORATED remedy campaign. However,
47911 Halyard Drive NHTSA cannot become involved
Plymouth, Michigan 48170 in individual problems between
Attention: Customer Service you, your dealer, or Ford Motor
Or to order a free publication catalog, call Company.
toll free: 1-800-782-4356
To contact NHTSA, you may call
Monday-Friday 8:00 a.m. - 6:00 p.m. EST the Vehicle Safety Hotline
Helm, Incorporated can also be reached toll-free at 1-888-327-4236 (TTY:
by their website: 1-800-424-9153); go to
www.helminc.com http://www.safercar.gov; or write
to:
(Items in this catalog may be purchased
by credit card, check or money order.) Administrator
Obtaining a French Owner’s 1200 New Jersey Avenue,
Manual Southeast
French Owner’s Manual can be obtained Washington, D.C. 20590
from your authorized dealer or by
contacting Helm, Incorporated using the You can also obtain other
contact information listed previously in this information about motor vehicle
section. safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(U.S. ONLY) REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
If you believe that your vehicle has Canada.
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.

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 Customer Assistance

Transport Canada Contact Information

Website http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Phone 1–800–333–0510

Ford of Canada Contact Information

Website www.ford.ca
Phone 1–800–565-3673

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 Fuses

FUSE BOX LOCATIONS Passenger Compartment Fuse Box

Battey Fuse Box

This fuse box is located behind the glove

box. To access the fuse box, do the
This fuse box in attached to the battery following:
positive terminal. 1. Open the glove box and release the
clips.
Engine Compartment Fuse Box
2. Remove the storage compartment.
Note: Any improper modification to the
electrical system can compromise the
safety of the vehicle, implying risk of fire or
engine damage. For any clarifications or
questions, contact a Ford Distributor.

FUSE SPECIFICATION CHART

WARNINGS
Always disconnect the battery before
servicing high current fuses.

This fuse box is located in the engine To reduce risk of electrical shock,
compartment. always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs.

Your vehicle may not be equipped with all

of the features listed in the fusing tables.
This information describes all fusing for all
available vehicle models.

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 Fuses

Engine Compartment Fuse Box

Fuse Fuse amp rating Protected components

1 60A Engine cooling fan relay 2.

2 50A Engine cooling fan relay 1.
3 40A DC / AC inverter.
ABS with Eletronic Stability Program
4 40A
(valves).
5 30A Driver power seat.
6 40A Front blower motor.
7 10A Brake on/off Switch.

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 Fuses

Fuse Fuse amp rating Protected components

8 20A Moonroof.
Rear washer.
9 15A
Wiper.
10 7.5A A/C clutch relay.
Power point coil.
11 5A Horn.
Fuel pump.
14 10A Heated exterior mirrors.
Rain sensor.
15 5A
Rear washer.
16 10A Rear window wiper motor.
17 20A Power point 1 (or cigar lighter).
18 20A Power point 2.
19 - Not used.
20 20A Powertrain control module.
Oxygen sensor heater.
Catalyst monitor sensor.
21 15A Canister purge valve.
Variable camshaft timing solenoid valves.
Vapor blocking valve.
A/C clutch control.
Fan control - on/off.
Puller fan coil (1.0 L).
Coolant pump control.
Run / on water pump.
22 10A
Exhaust gas recirculation baypass solenoid.
Variable oil pump control.
Variable A/C compressor valve.
All-wheel drive relay module (2.0 L).
Active grille shutter.
15A For ignition coils (2.0 L).
23
20A For ignition coils (1.0 L).
24 - Not used.
25 15A Subwoofer amplifier.

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 Fuses

Fuse Fuse amp rating Protected components

26 20A Provision for trailer tow wiring.

27 - Not used.
28 10A Left horn.
29 10A Right horn.
30 15A Heated Steering wheel.
31 5A Temperature mass air flow sensor (2.0L).
32 30A Body control module (battery voltage).
33 60A ABS/eletronic stability program pump.
34 50A Trailer tow module.
35 40A Heated backlite.
36 30A Starter.
37 40A Positive temperature coefficient heater.
38 - Not used.
39 - Not used.
40 25A Heated seats (climate control module).
41 15A Subwoofer amplifier.
42 7.5A Intercooler puller fan (1.0 L).
46 30A Power window switch power switch times.
47 20A Fuel pump.
48 - Not used.
Assisted direct start transmission fluid
49 20A
pump (stop/start) - power.
55 - Not used.
Electrical power assisted system module.
56 5A
Powertrain control module.
57 10A Start / Stop - transmission fluid pump.
Left hand blind spot monitor module.
58 10A
Right hand blind spot monitor module.

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 Fuses

Fuse Fuse amp rating Protected components

Rear video camera

59 5A ABS module.
Heated backlite.
60 5A Heated windshield left (to heated wiper
park).
63 25A Front wiper.
64 30A Body control module - run/start bus.
69 - Not used.
70 - Not used.
74 10A Heated wiper park.
75 - Not used.

Relay Circuits switched

12 Powertrain control module.

13 Starter.
43 Auxiliary power point.
44 Windshield wiper.
45 Front blower motor.
50 Run/start.
51 Not used.
52 Vehicle horn.
53 Not used.
54 Rear washer.
61 Heated backlite / heated mirror.
62 Engine cooling fan 2.
65 Fuel pump.
66 Not used.
67 A/C clutch.

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 Fuses

Relay Circuits switched

68 Engine cooling fan 1.

71 Not used.
72 Not used.
73 Heated wiper park.
76 Positive temperature coefficient heater.
77 Puller fan (1.0 L Fox).
78 Not used.
79 Positive temperature coefficient heater.

Passenger Compartment Fuse Box

Fuse Fuse amp rating Protected components

F01 5A Not used.

F02 5A Humidity and incar temperature sensor.
F03 10A Reverse parking aid module.
Ignition switch.
F04 10A
Key in switch & solenoid.

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 Fuses

Fuse Fuse amp rating Protected components

Start-Stop switch.
Central lock relay.
F05 20A
Central unlock relay internal.
Power windows switches.
F06 10A
Power sunroof switch & module inverter.
F07 30A Not used.
F08 5A Not used.
Electrochromic inside mirror.
F09 5A Overdrive off switch.
Passenger Airbag detection ON / OFF.
F10 10A Smart data link connector.
Telematic control unit (embedded
F11 5A
modem).
F12 - Not used.
F13 15A Driver unlock relay.
F14 30A Not used.
F15 15A Extended power module relay starter.
F16 15A Not used.
SYNC.
F17 15A
Mini electronic finish panel.
F18 7.5A Not used.
F19 7.5A Not used.
F20 10A Security Horn.
F21 7.5A Climate Control Head.
Steering column control module.
F22 7.5A Smart data link logic.
Instrument cluster.
F23 20A Audio control module.
F24 20A Extended power mode module.
F25 30A Not used.

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 Fuses

Battery Fuse Box

Fuse Fuse amp rating Protected components

1 250A Engine compartment fuse box.

2 60A Electric power assist steering.
3 100A Body control module.
4 70A Heating control unit.
5 275A Starter.

CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one that
has the specified amperage rating.
Using a fuse with a higher amperage
rating can cause severe wire damage and If electrical components in the vehicle are
could start a fire. not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.

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 Fuses

Fuse Types

Callout Fuse Type

A Micro 2
B Micro 3
C Maxi
D Mini
E M Case
F J Case
G J Case Low Profile

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 Maintenance

GENERAL INFORMATION Working with the Engine On

Have your vehicle serviced regularly to help WARNING

maintain its roadworthiness and resale To reduce the risk of vehicle damage
value. There is a large network of and/or personal burn injuries, do not
authorized dealers that are there to help start your engine with the air cleaner
you with their professional servicing removed and do not remove it while the
expertise. We believe that their specially engine is running.
trained technicians are best qualified to
service your vehicle properly and expertly.
1. Set the parking brake and shift to park
They are supported by a wide range of
(P).
highly specialized tools developed
specifically for servicing your vehicle. 2. Block the wheels.
If your vehicle requires professional service,
an authorized dealer can provide the OPENING AND CLOSING THE
necessary parts and service. Check your HOOD
warranty information to find out which
parts and services are covered. Opening the Hood
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.

Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.

Working with the Engine Off

1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.

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 Maintenance

Open the hood and support it with the

hood prop rod. Attach the prop rod to the
hood, the correct location is indicated by
an arrow.

Closing the Hood

Note: You must secure the hood prop
correctly after use.
Note: Make sure that the hood is closed
Move the catch to the right. properly.
Lower the hood and allow it to drop from
under its own weight for the last 20-30
centimeters.

UNDER HOOD OVERVIEW - 2.0L

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 Maintenance

A Engine coolant reservoir. See E Battery. See Changing the 12V

Engine Coolant Check (page Battery (page 213).
208). F Engine compartment fuse box.
B Engine oil dipstick. See Engine See Fuses (page 193).
Oil Check (page 206). G Washer system fluid reservoir.
C Engine oil filler cap. See Engine See Washer Fluid Check (page
Oil Check (page 206). 213).
D Brake and clutch fluid reservoir. H Air cleaner. See Changing the
See Brake Fluid Check (page Engine Air Filter (page 227).
212).

UNDER HOOD OVERVIEW - 1.0L ECOBOOST™

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 Maintenance

A Engine coolant reservoir. See ENGINE OIL DIPSTICK - 1.0L

Engine Coolant Check (page
208). ECOBOOST™
B Engine oil dipstick. See Engine
Oil Dipstick (page 205).
C Engine oil filler cap. See Engine
Oil Check (page 206).
D Brake fluid reservoir. See Brake
Fluid Check (page 212).
E Battery. See Changing the 12V
Battery (page 213).
F Power distribution box. See
Fuses (page 193). A Minimum.

G Washer system fluid reservoir. B Maximum.

See Washer Fluid Check (page
213).
H Air filter assembly. See
Changing the Engine Air Filter
(page 227).

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 Maintenance

ENGINE OIL DIPSTICK - 2.0L 5. Open the hood. See Opening and
Closing the Hood (page 202).
6. Remove the dipstick and wipe it with
a clean, lint-free cloth. See Under
Hood Overview (page 203).
7. Replace the dipstick and remove it
again to check the oil level. See
Engine Oil Dipstick (page 206).
8. Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See Capacities
and Specifications (page 279).
9. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
A Minimum. Note: If the oil level is between the
maximum and minimum marks, the oil level
B Fill Level. is acceptable. Do not add oil.
C Maximum. Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
ENGINE OIL CHECK
Adding Engine Oil
WARNING
WARNINGS
Do not work on a hot engine.
Do not add engine oil when the
engine is hot. Failure to follow this
instruction could result in personal
To check the engine oil level consistently injury.
and accurately, do the following:
Do not remove the filler cap when
1. Make sure the parking brake is on. Make the engine is running.
sure the transmission is in park (P) or
neutral (N).
Do not use supplemental engine oil
2. Run the engine until it reaches normal additives because they are unnecessary
operating temperature. and could lead to engine damage that may
3. Make sure that your vehicle is on level not be covered by the vehicle Warranty.
ground.
4. Switch the engine off and wait 15
minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.

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 Maintenance

Note: Make sure you install the oil filler cap

correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.

OIL CHANGE INDICATOR

RESET (If Equipped)
Only reset the system after changing the
engine oil and oil filter.

Resetting the Oil Life Monitoring

Only use oils certified for gasoline engines System
by the American Petroleum Institute (API).
An oil with this trademark symbol 1. Switch the ignition on. Do not start the
conforms to the current engine and engine.
emission system protection standards and 2. Fully press the accelerator and brake
fuel economy requirements of the pedals at the same time.
International Lubricants Specification
3. Keep the accelerator and brake pedals
Advisory Committee (ILSAC).
fully pressed.
To top up the engine oil level do the 4. After three seconds, a message
following: appears confirming that the reset is in
1. Clean the area surrounding the engine progress.
oil filler cap before you remove it. 5. After 25 seconds, a message appears
2. Remove the engine oil filler cap. See confirming that the reset is complete.
Under Hood Overview (page 203). 6. Release the accelerator and brake
Turn it counterclockwise and remove pedals.
it.
7. Switch the ignition off.
3. Add engine oil that meets Ford
specifications. See Capacities and
Specifications (page 279). See ENGINE COOLING FAN
Capacities and Specifications (page
279). You may have to use a funnel to WARNING
pour the engine oil into the opening. Keep your hands and clothing clear
4. Recheck the oil level. of the engine cooling fan.
5. If the oil level is correct, replace the
dipstick and make sure it is fully seated. Under certain conditions, the engine
6. Replace the engine oil filler cap. Turn cooling fan may continue to run for several
it clockwise until you feel a strong minutes after you switch your vehicle off.
resistance. This could happen in low ambient
temperatures and independent of the
Note: Do not add oil further than the
engine coolant temperature, for example
maximum mark. Oil levels above the
short journeys or low coolant temperature.
maximum mark may cause engine damage.

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 Maintenance

ENGINE COOLANT CHECK Adding Coolant

WARNING
WARNINGS
Do not add engine coolant when the Never remove the coolant reservoir
engine is hot. Steam and scalding cap when the engine is running or
liquids released from a hot cooling hot.
system can burn you badly. Also, spilling
coolant on hot engine parts can burn you. Note: Automotive fluids are not
Do not put engine coolant in the interchangeable. Do not use coolant or
windshield washer fluid container. If windshield washer fluid outside of its
sprayed on the windshield, engine specified function and vehicle location.
coolant could make it difficult to see Note: Do not use stop leak pellets, cooling
through the windshield. system sealants, or non-specified additives
To reduce the risk of personal injury, as they can cause damage to the engine
make sure the engine is cool before cooling or heating systems. Resulting
unscrewing the coolant pressure component damage may not be covered by
relief cap. The cooling system is under the vehicle Warranty.
pressure. Steam and hot liquid can come It is very important to use prediluted
out forcefully when you loosen the cap coolant approved to the correct
slightly. specification in order to avoid plugging the
Do not add coolant further than the small passageways in the engine cooling
MAX mark. system. See Capacities and
Specifications (page 279). Do not mix
different colors or types of coolant in your
When the engine is cold, check the vehicle. Mixing of engine coolants or using
concentration and level of the coolant at an incorrect coolant may harm the engine
the intervals listed in the scheduled or cooling system components and may
maintenance information. See Scheduled not be covered by the vehicle Warranty.
Maintenance (page 383).
Note: If prediluted coolant is not available,
Note: Make sure that the coolant level is use the approved concentrated coolant
between the MIN and MAX marks on the diluting it to 50/50 with distilled water. See
coolant reservoir. Capacities and Specifications (page 279).
Note: Coolant expands when it is hot. The Using water that has not been deionised
level may extend beyond the MAX mark. may contribute to deposit formation,
corrosion and plugging of the small cooling
Maintain coolant concentration within system passageways.
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F Note: Coolants marketed for all makes and
(-37°C). Coolant concentration should be models may not be approved to Ford
checked using a refractometer. We do not specifications and may cause damage to
recommend the use of hydrometers or the cooling system. Resulting component
coolant test strips for measuring coolant damage may not be covered by the vehicle
concentration. Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.

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 Maintenance

To top up the coolant level do the Do not use the following as a coolant
following: substitute:
1. Unscrew the cap slowly. Any pressure • Alcohol.
escapes as you unscrew the cap. • Methanol.
2. Add prediluted coolant approved to • Brine.
the correct specification. See
• Any coolant mixed with alcohol or
Capacities and Specifications (page
methanol antifreeze.
271).
3. Add enough prediluted coolant to Alcohol and other liquids can cause engine
reach the correct level. damage from overheating or freezing.
4. Replace the coolant reservoir cap, turn Do not add extra inhibitors or additives to
it clockwise until you feel a strong the coolant. These can be harmful and
resistance. compromise the corrosion protection of
the coolant.
5. Check the coolant level in the coolant
reservoir the next few times you drive Recycled Coolant
your vehicle. If necessary, add enough
prediluted engine coolant to bring the We do not recommend the use of recycled
coolant level to the correct level. coolant as an approved recycling process
is not yet available.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your Dispose of used engine coolant in an
vehicle checked as soon as possible. appropriate manner. Follow your
Operating an engine with a low level of community’s regulations and standards
coolant can result in engine overheating for recycling and disposing of automotive
and possible engine damage. fluids.
Note: During normal vehicle operation, the Severe Climates
coolant may change color from orange to
pink or light red. As long as the coolant is If you drive in extremely cold climates:
clear and uncontaminated, this color change • It may be necessary to increase the
does not indicate the coolant has degraded coolant concentration above 50%.
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to • A coolant concentration of 60%
be replaced. provides improved freeze point
protection. Coolant concentrations
Note: In case of emergency, you can add a above 60% decrease the overheat
large amount of water without coolant in protection characteristics of the
order to reach a vehicle service location. coolant and may cause engine
Water alone, without coolant, can cause damage.
engine damage from corrosion, overheating
or freezing. When you reach a service
location, you must have the cooling system
drained and refilled with prediluted coolant
approved to the correct specification. See
Capacities and Specifications (page 279).

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 Maintenance

If you drive in extremely hot climates: When this occurs, your vehicle still
• You can decrease the coolant operates, however:
concentration to 40%. • Engine power is limited.
• Coolant concentrations below 40% • The air conditioning system turns off.
decrease the freeze and corrosion Continued operation increases the engine
protection characteristics of the temperature, causing the engine to
coolant and may cause engine completely shut down. Your steering and
damage. braking effort increases in this situation.
Vehicles driven year-round in non-extreme When the engine temperature cools, you
climates should use prediluted coolant for can re-start the engine. Have your vehicle
optimum cooling system and engine checked as soon as possible to minimize
protection. engine damage.
Coolant Change When Fail-Safe Mode Is Activated
At specific mileage intervals, as listed in
WARNINGS
the scheduled maintenance information,
the coolant should be changed. Add Fail-safe mode is for use during
prediluted coolant approved to the correct emergencies only. Operate your
specification. See Capacities and vehicle in fail-safe mode only as long
Specifications (page 271). as necessary to bring your vehicle to rest
in a safe location and seek immediate
Fail-Safe Cooling repairs. When in fail-safe mode, your
vehicle will have limited power, will not be
Fail-safe cooling allows you to temporarily able to maintain high-speed operation, and
drive your vehicle before any incremental may completely shut down without
component damage occurs. The fail-safe warning, potentially losing engine power,
distance depends on ambient power steering assist, and power brake
temperature, vehicle load and terrain. assist, which may increase the possibility
of a crash resulting in serious injury.
How Fail-Safe Cooling Works
Never remove the coolant reservoir
If the engine begins to overheat, the cap when the engine is running or
coolant temperature gauge moves toward hot.
the red zone:
A warning lamp illuminates and Your vehicle has limited engine power
a message may appear in the when in the fail-safe mode, drive your
information display. vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
If the engine reaches a preset automatically shutting down to prevent
over-temperature condition, the engine engine damage. In this situation:
automatically switches to alternating
cylinder operation. Each disabled cylinder 1. Pull off the road as soon as safely
acts as an air pump and cools the engine. possible and switch the engine off.

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 Maintenance

2. If you are a member of a roadside You may notice a reduction in vehicle

assistance program, we recommend speed caused by reduced engine power.
that you contact your roadside In order to manage the engine coolant
assistance service provider. temperature. Your vehicle may enter this
3. If this is not possible, wait a short mode if certain high-temperature and
period for the engine to cool. high-load conditions take place. The
amount of speed reduction depends on
4. Check the coolant level. If the coolant vehicle loading, grade and ambient
level is at or below the minimum mark, temperature. If this occurs, there is no need
add prediluted coolant immediately. to pull off the road. You can continue to
5. When the engine temperature cools, drive your vehicle.
you can re-start the engine. Have your The air conditioning may automatically
vehicle checked as soon as possible to turn on and off during severe operating
minimize engine damage. conditions to protect the engine from
Note: Driving your vehicle without repair overheating. When the coolant
increases the chance of engine damage. temperature decreases to the normal
operating temperature, the air conditioning
Engine Coolant Temperature turns on.
Management (If Equipped)
If the coolant temperature gauge moves
WARNING fully into the red zone, or if the coolant
temperature warning or service engine
To reduce the risk of crash and injury, soon messages appear in your information
be prepared that the vehicle speed display, do the following:
may reduce and the vehicle may not
be able to accelerate with full power until 1. Pull off the road as soon as safely
the coolant temperature reduces. possible and shift the transmission into
park (P).
If you tow a trailer with your vehicle, the 2. Leave the engine running until the
engine may temporarily reach a higher coolant temperature gauge needle
temperature during severe operating returns to the normal position. After
conditions, for example ascending a long several minutes, if the temperature
or steep grade in high ambient does not drop, follow the remaining
temperatures. steps.
3. Switch the engine off and wait for it to
At this time, you may notice the coolant
cool. Check the coolant level.
temperature gauge moves toward the red
zone and a message may appear in the 4. If the coolant level is at or below the
information display. minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart
the engine and continue.

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 Maintenance

AUTOMATIC TRANSMISSION WARNINGS

FLUID CHECK A fluid level between the MAX and
MIN lines is within the normal
The automatic transmission does not have operating range and there is no need
a transmission fluid dipstick. to add fluid. A fluid level not in the normal
operating range could compromise the
Have an authorized dealer check and performance of the system. Have your
change the transmission fluid at the vehicle checked immediately.
correct service interval. See Scheduled
Maintenance (page 383). Your
transmission does not consume fluid.
However, if the transmission slips, shifts
slowly or if you notice a sign of leaking
fluid, contact an authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.

BRAKE FLUID CHECK

WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or To avoid fluid contamination, the reservoir
death. cap must remain in place and fully tight,
Only use brake fluid from a sealed unless you are adding fluid.
container. Contamination with dirt, Only use fluid that meets Ford
water, petroleum products or other specifications. See Capacities and
materials may result in brake system Specifications (page 271).
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death.
Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with
plenty of water and contact your physician.

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WASHER FLUID CHECK WARNINGS

Keep batteries out of reach of
WARNING children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
If you operate your vehicle in
clothing. Shield your eyes when working
temperatures below 40°F (5°C), use
near the battery to protect against possible
washer fluid with antifreeze
splashing of acid solution. In case of acid
protection. Failure to use washer fluid with
contact with skin or eyes, flush
antifreeze protection in cold weather could
immediately with water for a minimum of
result in impaired windshield vision and
15 minutes and get prompt medical
increase the risk of injury or accident.
attention. If acid is swallowed, call a
physician immediately.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets Battery posts, terminals and related
Ford specifications. See Capacities and accessories contain lead and lead
Specifications (page 271). compounds. Wash hands after
handling.
State or local regulations on volatile
organic compounds may restrict the use This vehicle may have more than one
of methanol, a common windshield washer battery. Removing the battery cables
antifreeze additive. Washer fluids from only one battery does not
containing non-methanol antifreeze disconnect your vehicle electrical system.
agents should be used only if they provide Make sure you disconnect the battery
cold weather protection without damaging cables from all batteries when
the vehicle’s paint finish, wiper blades or disconnecting power. Failure to do so may
washer system. cause serious personal injury or property
damage.
For vehicles with Auto-Start-Stop
CHANGING THE 12V BATTERY the battery requirement is different.
You must replace the battery with
WARNINGS one of exactly the same specification.
Batteries normally produce explosive
gases which can cause personal The battery is located in the engine
injury. Therefore, do not allow compartment. See Under Hood
flames, sparks or lighted substances to Overview (page 204).
come near the battery. When working near
the battery, always shield your face and Your vehicle has a maintenance-free
protect your eyes. Always provide correct battery. It does not require additional
ventilation. water during service.
When lifting a plastic-cased battery, If your vehicle battery has a cover, make
excessive pressure on the end walls sure you correctly install it after cleaning
could cause acid to flow through the or replacing the battery.
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners.

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For longer, trouble-free operation, keep the 1. Apply the parking brake and switch the
top of the battery clean and dry and the ignition off.
battery cables tightly fastened to the 2. Switch all electrical equipment off, for
battery terminals. If any corrosion is example lights and radio.
present on the battery or terminals, remove
the cables from the terminals and clean 3. Wait a minimum of two minutes before
with a wire brush. You can neutralize the disconnecting the battery.
acid with a solution of baking soda and Note: The engine management system has
water. a power hold function and remains powered
We recommend that you disconnect the for a period after you switch the ignition off.
negative battery cable terminal from the This is to allow diagnostic and adaptive
battery if you plan to store your vehicle for tables to be stored. Disconnecting the
an extended period. battery without waiting can cause damage
not covered by the vehicle Warranty.
To maintain correct operation of the
battery management system, if you add 4. Disconnect the negative (-) battery
any electrical devices to your vehicle, do cable terminal first.
not connect the ground connection directly 5. Disconnect the positive (+) battery
to the negative battery terminal. A cable terminal last.
connection at the negative battery terminal 6. Remove the battery securing clamp.
can cause inaccurate measurements of
the battery condition and potential 7. Remove the battery.
incorrect system operation. 8. Install in the reverse order.
Note: Electrical accessories or components Note: Before reconnecting the battery,
added to your vehicle by you or an make sure the ignition remains switched off.
authorized dealer, may adversely affect Note: If you only disconnect the negative
battery performance, durability and the battery cable terminal, make sure it is
performance of other electrical systems on isolated or placed away from the battery
your vehicle. terminal to avoid un-intended connection
If a replacement battery is required, we or arcing.
recommend you use a Ford replacement Note: Make sure the battery cable terminals
battery that matches the electrical are fully tightened.
requirements of your vehicle.
Note: If you disconnect or replace the
If you disconnect or replace the battery battery, you must reset the clock and the
and your vehicle has an automatic pre-set radio stations once the battery is
transmission, transmission must relearn reconnected.
its adaptive strategy. Because of this, the
transmission may shift firmly when first Battery Disposal
driven. This is normal operation while the
transmission fully updates its operation to Make sure that you dispose of
optimum shift feel. old batteries in an
environmentally friendly way.
Remove and Reinstall the Battery Seek advice from your local authority
about recycling old batteries.
To disconnect or remove the battery, do
the following:

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CHECKING THE WIPER Note: Make sure that the wiper blade locks
into place.
BLADES
Rear Window Wiper Blade
1. Lift the wiper arms to the maximum
extent and hold it.

Run the tip of your fingers over the edge of

the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.

CHANGING THE WIPER

BLADES
Windshield Wiper Blades
Note: Do not hold the wiper blade when
lifting the wiper arm. 2. Pull the wiper blade away from the
wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the 3. Install the new wiper by aligning with
wiper blade is not attached. the wiper arm groove and clip them
together.
Note: Make sure that the wiper blade locks
into place.
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
Note: Make sure that the wiper blade locks
1. Lift the wiper arm and then press the into place.
wiper blade locking button.
2. Remove the wiper blade.
3. Install in the reverse order.

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 Maintenance

ADJUSTING THE HEADLAMPS 3. Turn on the low beam headlamps to

illuminate the wall or screen and open
Vertical Aim Adjustment the hood.
4. On the wall or screen you will observe
The headlamps on your vehicle are a flat zone of high intensity light
properly aimed at the assembly plant. If located at the top of the right hand
your vehicle has been in an accident, the portion of the beam pattern. If the top
alignment of your headlamps should be edge of the high intensity light zone is
checked by your authorized dealer. not at the horizontal reference line, the
headlamp will need to be adjusted.

A 8 feet (2.4 meters)

B Center height of lamp to ground
C 25 feet (7.6 meters)
D Horizontal reference line

Vehicles With Halogen Headlamps

5. Locate the vertical adjuster on each
1. Park the vehicle directly in front of a headlamp. Using a Phillips #2
wall or screen on a level surface, screwdriver, turn the adjuster either
approximately 25 feet (7.6 meters) clockwise or counterclockwise in order
away. to aim the headlamp. The horizontal
2. Measure the height of the headlamp edge of the brighter light should touch
bulb center from the ground and mark the horizontal reference line.
an 8 foot (2.4 meter) horizontal 6. Close the hood and turn off the lamps.
reference line on the vertical wall or
screen at this height. Vehicles With High Intensity Discharge
Note: To see a clearer light pattern for Headlamps
adjusting, you may want to block the light 1. Park the vehicle directly in front of a
from one headlamp while adjusting the wall or screen on a level surface,
other. approximately 25 feet (7.6 meters)
away.

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2. Measure the height of the headlamp

bulb center from the ground and mark
an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
screen at this height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to
illuminate the wall or screen and open
the hood.

5. Locate the vertical adjuster on each

headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp.
6. Close the hood and turn off the lamps.
4. There is a distinct cut-off (change from
light to dark) in the left portion of the Horizontal Aim Adjustment
beam pattern. The top edge of this
Horizontal aim is not required for this
cut-off should be positioned two
vehicle and is non-adjustable.
inches (5 centimeters) below the
horizontal reference line.
REMOVING A HEADLAMP
Open the hood. See Opening and
Closing the Hood (page 202).

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 Maintenance

Note: Only fit bulbs of the correct

specification.
Note: The following instructions describe
how to remove the bulbs. Fit replacements
in the reverse order unless otherwise stated.

Headlamp
Note: Disconnect the bulb electrical
connectors and remove the covers to gain
access to the bulbs.

Disconnect the electrical connector.

Note: When fitting the headlamp, make
sure that you reconnect the electrical
connector correctly.
Note: When fitting the headlamp, make
sure that you fully engage the headlamp in
the lower fixing point.
A Headlamp low beam
CHANGING A BULB B Main beam.
Note: Handle a halogen headlamp bulb C Side Marker.
carefully and keep out of children’s reach.
Grasp the bulb by only its plastic base and Headlamp Main Beam
do not touch the glass. The oil from your
hand could cause the bulb to break the next Note: Do not touch the glass of the bulb.
time the headlamps are operated.
WARNING
Bulbs can become hot. Let the bulb
cool down before removing it. Failure
to do so could result in personal
injury.

Note: Switch the lights and the ignition off.

Note: Do not touch the bulb glass.

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 Maintenance

3. Disconnect the electrical connector.

4. Release the clip and remove the bulb.

Side Marker

1. Open the hood.

2. Carefully remove the cover.
3. Disconnect the electrical connector.
4. Release the clip and remove the bulb.

Headlamp Low Beam

Note: Do not touch the glass of the bulb.

1. Carefully remove the cover.

2. Disconnect the electrical connector.
3. Release the clip and remove the bulb.

1. Open the hood.

2. Carefully remove the cover.

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 Maintenance

Glove box lamp (If Equipped) 5. Remove the bulb.

Front Fog Lamps

Note: Do not separate the fog lamp bulb
from the bulb holder.

1. Press the compartment.

2. Remove the box.

Remove the fog bezel, as indicated.

Note: Use a soft tool to avoid any damage
to the vehicle.

3. Disconnect the electrical connector.

4. Press the buttom.

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 Maintenance

Unplug bulb conector.

Loose and remove attachment screw.

Put your fingers at the back of the fog as Turn the bulb holder counterclockwise and
indicated and pull off the fog lamp. remove it.

Direction indicators
Note: Do not separate the fog lamp bulb
from the bulb holder.
Use the same process to remove the fog
and turn indicator Lamp.

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 Maintenance

Remove the turn indicator bulb holder 3. Move the cover that covers the lamp.
counterclockwise and remove it.
4. Remove the cap that covers the lamp.
Side Repeater 5. Remove the bulb and bulb holder.
Remove the bulb.

1. Press the side of the cover to release

the clips.
2. Remove the cover.

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 Maintenance

Rear lamps
Direction Indicator, Tail and Brake
Lamp

4. Remove the screws.

5. Remove the bulb holder.
6. Remove the lamp.
1. Open the trim panel. 7. Gently press the bulb into the bulb
holder, turn it anti-clockwise and
remove it.

2. Disconnect the electrical connector.

3. Remove the wing nut.

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 Maintenance

Reversing Lamp

Turn the bulb holder anti-clockwise and

remove the bulb holder from the housing.
1. Remove wheel arch cover.

Remove the bulb from the holder.

Disconnect the electrical connector.
Gently press the new bulb into the bulb
holder, install new bulb and holder into the
housing, turning it clockwise.

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 Maintenance

Central High Mounted Brake Lamp Interior Lamp

Note: On some vehicles the lamps are LED.
They are not serviceable items, please
consult a Ford Dealer if they fail.

Vanity lamp (If Equipped)

1. Carefully remove the lamp.

2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.

1. Carefully release the spring clip.

2. Remove the lamp.
3. Turn the bulb anti-clockwise and
remove it.

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 Maintenance

Reading Lamps 2. Carefully remove the lamp.

3. Turn the bulb holder counterclockwise
and remove it.
4. Remove the bulb.

Luggage Compartment Lamp,

Footwell Lamp and Tailgate Lamp
(If Equipped)

1. Carefully remove the lamp.

2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.
1. Carefully remove the lamp.
Map Lamp (driver side) (If Equipped)
2. Carefully remove
1. Position the visor down. 3. Remove the bulb.

BULB SPECIFICATION CHART

Lamp Specification Power (watt)

Front direction indicator. W28/8W 28/8

Front fog lamps. H8W 35
Side repeater. WY5W 5
Side marker reflector. W5W 5
Rear direction indicator. WY21W 21
Brake and tail lamp. W21/5W 21/5

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 Maintenance

Lamp Specification Power (watt)

Reversing lamps. P21W 21

Number plate lamp. W5W 5
Luggage compartment lamp. W5W 5
Vanity lamp. W5W 5
Daytime running lamps. LED -

Low Series
Lamp Specification Power (watt)

Headlamp high beam. HB3 60

Headlamp lown beam. H11 55

Mid Series
Lamp Specification Power (watt)

Headlamp high beam. HB3 60

Headlamp lown beam. H11 55

Note: On some vehicles the lamps are LED. Changing the Air Filter Element
These are not serviceable items, please
consult your dealer if they fail. 1. Remove the two clips that secure the
air filter housing cover.
CHANGING THE ENGINE AIR 2. Carefully separate the two halves of
the air filter housing.
FILTER
3. Remove the air filter element from the
WARNING air filter housing.
To reduce the risk of vehicle damage 4. Wipe the air filter housing and cover
and personal burn injuries, do not clean to remove any dirt or debris and
start your engine with the air cleaner to ensure good sealing.
removed and do not remove it while the 5. Install a new air filter element. Be
engine is running. careful not to crimp the filter element
edges between the air filter housing
Note: Failure to use the correct air filter and cover. This could cause filter
element may result in severe engine damage and allow unfiltered air to
damage. enter the engine if not properly seated.

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 Maintenance

6. Fix the air filter housing cover and

install the clips.

DRIVE BELT ROUTING - 1.0L

ECOBOOST™

DRIVE BELT ROUTING - 2.0L

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 Vehicle Care

GENERAL INFORMATION CLEANING PRODUCTS

Your dealer has many quality products For best results, use the following products
available to clean your vehicle and protect or products of equivalent quality:
its finishes.
Materials
Name Specification
Motorcraft® Bug and Tar Remover (U.S.) -
Motorcraft® Bug and Tar Remover / Dissolvant de goudron et
éliminateur d’insectes Motorcraft® (Canada)
ZC-42 (U.S. & Canada)
Motorcraft® Custom Bright Metal Cleaner (U.S.) ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner / Nettoyant pour métal
brillant Motorcraft® (Canada)
ZC-15 (U.S. & Canada)
Motorcraft® Detail Wash (U.S.) ESR-M14P4-A
Motorcraft® Detail Wash / Shampooing superfin Motorcraft® (Canada)
ZC-3-A (U.S. & Canada)
Motorcraft® Engine Shampoo and Degreaser (U.S.) ESR-M14P3-A
(Canada)
ZC-20 (U.S.)
(U.S.) -
Motorcraft® Engine Shampoo / Shampooing pour moteur Motorcraft®
(Canada)
CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner (U.S.) WSS-M99P43-B
Motorcraft® Premium Leather and Vinyl Cleaner / Nettoyant pour cuir
et vinyle de haute qualité Motorcraft® (Canada)
ZC-56 (U.S. & Canada)
(U.S.) -
Motorcraft® Multi-Purpose Cleaner / Nettoyant multi-usage
Motorcraft® (Canada)
CXC-101 (Canada)
Motorcraft® Premium Windshield Wash Concentrate with Bitterant WSS-M14P19-A
(U.S.)
Motorcraft® Premium Quality Windshield Washer Fluid / Liquide
lave-glace de haute qualité Motorcraft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner (U.S.) -
Motorcraft® Professional Strength Carpet & Upholstery Cleaner /
Nettoyant professionnel pour sellerie et moquette Motorcraft®
(Canada)
ZC-54 (U.S. & Canada)
Motorcraft® Spot and Stain Remover (U.S.) -

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 Vehicle Care

Name Specification
(Canada)
ZC-14 (U.S.)
Motorcraft® Ultra-Clear Spray Glass Cleaner (U.S.) ESR-M14P5-A
Motorcraft® Premium Glass Cleaner / Nettoie-vitres de qualité
supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
Motorcraft® Wheel and Tire Cleaner (U.S.) -
Motorcraft® Wheel and Tire Cleaner / Nettoyant pour roues et pneus
Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
CLEANING THE EXTERIOR substances come in contact with your
vehicle, wash the affected area as soon as
Wash your vehicle regularly with cool or possible.
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft Cleaning the Headlamps
Detail Wash.
Note: Do not scrape the headlamp lenses
• Never use strong household detergents
or use abrasives, alcoholic solvents or
or soap, for example dish washing or
chemical solvents to clean them.
laundry liquid. These products can
discolor and spot painted surfaces. Note: Do not wipe the headlamps when
• Never wash your vehicle when it is hot they are dry.
to the touch, or during strong or direct
Exterior Chrome Parts
sunlight.
• Dry your vehicle with a chamois or soft • Apply a high quality-cleaning product
terry cloth towel to eliminate water to bumpers and other chrome parts.
spotting. Follow the manufacturer’s instructions.
We recommend Motorcraft Custom
• Immediately remove fuel spillages, bird
Bright Metal Cleaner.
droppings, insect deposits and road tar.
These may cause damage to your • Do not apply the cleaning product to
vehicle’s paintwork or trim over time. hot surfaces. Do not leave the cleaning
We recommend Motorcraft Bug and product on chrome surfaces longer
Tar Remover. than the time recommended.
• Remove any exterior accessories, for • Using non-recommended cleaners can
example antennas, before entering a result in severe and permanent
car wash. cosmetic damage.
• When filling with AdBlue®, remove any Note: Never use abrasive materials, for
residue on painted surfaces example steel wool or plastic pads as they
immediately. can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.

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 Vehicle Care

Exterior Plastic Parts When washing and waxing, park your

vehicle in a shaded area out of direct
For routine cleaning we recommend sunlight. Always wash your vehicle before
Motorcraft Detail Wash. If tar or grease applying wax.
spots are present, we recommend
Motorcraft Bug and Tar Remover. • Use a quality wax that does not contain
abrasives.
Stripes or Graphics (If Equipped) • Follow the manufacturer’s instructions
to apply and remove the wax.
Hand washing your vehicle is preferred
however, pressure washing may be used • Apply a small amount of wax in a
under the following conditions: back-and-forth motion, not in circles.
• Do not use water pressure higher than • Do not allow wax to come in contact
2,000 psi (14,000 kPa). with any non-body (low-gloss black)
colored trim. The wax will discolor or
• Do not use water hotter than 179°F stain the parts over time.
(82°C).
• Roof racks.
• Use a spray with a 40° wide spray
angle pattern. • Bumpers.
• Keep the nozzle at a 12 in (305 mm) • Grained door handles.
distance and 90° angle to your • Side moldings.
vehicle's surface. • Mirror housings.
Note: Holding the pressure washer nozzle • Windshield cowl area.
at an angle to the vehicle's surface may • Do not apply wax to glass areas.
damage graphics and cause the edges to
peel away from the vehicle's surface. • After waxing, your car's paint should
feel smooth, and be free of streaks and
Underbody smudges.

Regularly clean the underside of your

vehicle using water. Keep body and door CLEANING THE ENGINE
drain holes free of debris or foreign
material. Engines are more efficient when they are
clean because grease and dirt buildup keep
Under Hood the engine warmer than normal.
For removing black rubber marks from When washing:
under the hood we recommend Motorcraft • Take care when using a power washer
Wheel and Tire Cleaner or Motorcraft Bug to clean the engine. The high-pressure
and Tar Remover. fluid could penetrate the sealed parts
and cause damage.
WAXING • Do not spray a hot engine with cold
water to avoid cracking the engine
Regular waxing is necessary to protect your block or other engine components.
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.

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 Vehicle Care

• Spray Motorcraft Engine Shampoo and Note: Do not use razor blades or other
Degreaser on all parts that require sharp objects to clean or remove decals
cleaning and pressure rinse clean. In from the inside of the heated rear window.
Canada, use Motorcraft Engine The vehicle warranty does not cover
Shampoo. damage caused to the heated rear window
• Never wash or rinse the engine while it grid lines.
is hot or running; water in the running
engine may cause internal damage. CLEANING THE INTERIOR
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or WARNINGS
the area in and around these locations. Do not use cleaning solvents, bleach
• Cover the battery, power distribution or dye on the vehicle's seatbelts, as
box, and air filter assembly to prevent these actions may weaken the belt
water damage when cleaning the webbing.
engine.
On vehicles equipped with
seat-mounted airbags, do not use
CLEANING THE WINDOWS AND chemical solvents or strong
WIPER BLADES detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
Car wash chemicals and environmental
crash.
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper For fabric, carpets, cloth seats and seats
operation. Keep the windshield and wiper equipped with side airbags:
blades clean to maintain windshield wiper • Remove dust and loose dirt with a
performance. vacuum cleaner.
To clean the windshield and wiper blades: • Remove light stains and soil with
• Clean the windshield with a Motorcraft Professional Strength
non-abrasive glass cleaner. When Carpet & Upholstery Cleaner.
cleaning the interior of the windshield, • If grease or tar is present on the
avoid getting any glass cleaner on the material, spot-clean the area first with
instrument panel or door panels. Wipe Motorcraft Spot and Stain Remover. In
any glass cleaner off these surfaces Canada, use Motorcraft Multi-Purpose
immediately. Cleaner.
• For windshields contaminated with • If a ring forms on the fabric after spot
tree sap, chemicals, wax or bugs, clean cleaning, clean the entire area
the entire windshield using steel wool immediately (but do not oversaturate)
(no greater than 0000 grade) in a or the ring will set.
circular motion and rinse with water. • Do not use household cleaning
• Clean the wiper blades with isopropyl products or glass cleaners, which can
rubbing alcohol or windshield washer stain and discolor the fabric and affect
concentrate. the flame retardant abilities of the seat
materials.

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CLEANING THE INSTRUMENT 1. Wipe up spilled liquid using a clean,

soft cloth as quickly as possible.
PANEL AND INSTRUMENT
2. Use Motorcraft Premium Leather and
CLUSTER LENS Vinyl Cleaner or a commercially
available leather cleaning product for
WARNING automotive interiors. Test any cleaner
Do not use chemical solvents or or stain remover on an inconspicuous
strong detergents when cleaning the area.
steering wheel or instrument panel 3. Alternatively, wipe the surface with a
to avoid contamination of the airbag clean, soft cloth and a mild soap and
system. water solution. Dry the area with a
clean, soft cloth.
Note: Follow the same procedure as 4. If necessary, apply more soap and
cleaning leather seats for cleaning leather water solution or cleaning product to
instrument panels and leather interior trim a clean, soft cloth and press it onto the
surfaces. See Cleaning Leather Seats soiled area. Allow this to set at room
(page 233). temperature for 30 minutes.
Clean the instrument panel and cluster 5. Remove the soaked cloth, then with a
lens with a clean, damp and soft cloth, clean, damp cloth, use a rubbing
then use a clean, dry and soft cloth to dry motion for 60 seconds on the soiled
these areas. area.
• Avoid cleaners or polishes that increase 6. Dry the area with a clean, soft cloth.
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
CLEANING LEATHER SEATS (If
undesirable windshield reflection. Equipped)
• Do not use any household cleaning
products or glass cleaners as these Note: Follow the same procedure as
may damage the finish of the cleaning leather seats for cleaning leather
instrument panel, interior trim and instrument panels and leather interior trim
cluster lens. surfaces.
• Wash or wipe your hands clean if you For routine cleaning, wipe the surface with
have been in contact with certain a soft, damp cloth and a mild soap and
products such as insect repellent and water solution. Dry the area with a clean,
suntan lotion to avoid possible damage soft cloth.
to the interior painted surfaces. For cleaning and removing stains such as
• Do not allow air fresheners and hand dye transfer, use Motorcraft Premium
sanitizers to spill onto interior surfaces. Leather and Vinyl Cleaner or a
If a spill occurs, wipe off immediately. commercially available leather cleaning
Your warranty may not cover these product for automotive interiors.
damages.
Note: Test any cleaner or stain remover on
If a staining liquid like coffee or juice has an inconspicuous area.
been spilled on the instrument panel or on
interior trim surfaces:

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You should: Note: If you intend parking your vehicle for

• Remove dust and loose dirt with a an extended period after cleaning the
vacuum cleaner. wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
• Clean and treat spills and stains as This will reduce the risk of increased
soon as possible. corrosion of the brake discs, brake pads and
Do not use the following products as these linings.
may damage the leather: Note: Some automatic car washes may
• Oil and petroleum or silicone-based cause damage to the finish on your wheel
leather conditioners. rims and covers.
• Household cleaners. Alloy wheels and wheel covers are coated
• Alcohol solutions. with a clear coat paint finish. To maintain
their condition we recommend that you:
• Solvents or cleaners intended
specifically for rubber, vinyl and • Clean them weekly with the
plastics. recommended wheel and tire cleaner.
• Use a sponge to remove heavy
REPAIRING MINOR PAINT deposits of dirt and brake dust
accumulation.
DAMAGE • Rinse them thoroughly with a
pressurized stream of water when you
You should repair paintwork damage
have completed the cleaning process.
caused by stones from the road or minor
scratches as soon as possible. A choice of We recommend that you use Ford service
products are available from an authorized wheel cleaner. Make sure that you read
dealer. and follow the manufacturer’s instructions.
Remove particles such as bird droppings, Using other non-recommended cleaning
tree sap, insect deposits, tar spots, road products can result in severe and
salt and industrial fallout before repairing permanent cosmetic damage.
paint chips.
Always read and follow the manufacturer’s VEHICLE STORAGE
instructions before using the products.
If you plan on storing your vehicle for 30
days or more, read the following
CLEANING THE WHEELS maintenance recommendations to make
sure your vehicle stays in good operating
Note: Do not apply a cleaning chemical to
condition.
warm or hot wheel rims and covers.
We engineer and test all motor vehicles
Note: Industrial-strength (heavy-duty)
and their components for reliable, regular
cleaners, or cleaning chemicals, in
driving. Under various conditions,
combination with brush agitation to remove
long-term storage may lead to degraded
brake dust and dirt, could wear away the
engine performance or failure unless you
clear coat finish over a period of time.
use specific precautions to preserve engine
Note: Do not use hydrofluoric acid-based components.
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergent.

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 Vehicle Care

General • With your foot on the brake, shift

through all the gears while the engine
• Store all vehicles in a dry, ventilated is running.
place.
• We recommend that you change the
• Protect from sunlight, if possible. engine oil before you use your vehicle
• If vehicles are stored outside, they again.
require regular maintenance to protect
against rust and damage. Fuel system

Body • Fill the fuel tank with high-quality fuel

until the first automatic shutoff of the
• Wash your vehicle thoroughly to fuel pump nozzle.
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing Cooling system
and the underside of front fenders.
• Protect against freezing temperatures.
• Periodically wash your vehicle if it is
• When removing your vehicle from
stored in exposed locations.
storage, check coolant fluid level.
• Touch-up exposed or primed metal to Confirm that there are no cooling
prevent rust. system leaks and that fluid is at the
• Cover chrome and stainless steel parts recommended level.
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary Battery
when you wash your vehicle. • Check and recharge as necessary. Keep
• Lubricate all hood, door and luggage connections clean.
compartment hinges and latches with • If storing your vehicle for more than 30
a light grade oil. days without recharging the battery,
• Cover interior trim to prevent fading. we recommend that you disconnect
• Keep all rubber parts free from oil and the battery cables to maintain battery
solvents. charge for quick starting.
Note: It is necessary to reset memory
Engine features if battery cables are disconnected.
• Change the engine oil and filter prior to
storage because used engine oil
Brakes
contains contaminates which may • Make sure the brakes and parking brake
cause engine damage. release fully.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle Tires
with the climate controls set to defrost • Maintain recommended air pressure.
until the engine reaches normal
operating temperature.

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Miscellaneous BODY STYLING KITS

• Make sure all linkages, cables, levers
The distance between the underside of
and pins under your vehicle are covered
your vehicle and the ground is less than
with grease to prevent rust.
that of other models. Drive with extreme
• Move vehicles at least 25 ft (7.5 m) care to avoid damage to your vehicle.
every 15 days to lubricate working parts
and prevent corrosion.

Removing Vehicle From Storage

When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.

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 Wheels and Tires

GENERAL INFORMATION Notice to utility vehicle and truck

owners
Use only approved wheel and tire sizes,
using other sizes could damage your WARNINGS
vehicle. If you change the diameter of the Utility vehicles have a significantly
tires from that fitted at the factory, the higher rollover rate than other types
speedometer may not display the correct of vehicles.
speed. Take your vehicle to an authorized Vehicles with a higher center of
Ford dealer to have the system gravity (utility and four-wheel drive
reprogrammed. If you intend to change the vehicles) handle differently than
size of the wheels from that fitted by the vehicles with a lower center of gravity
manufacturer, you can check the suitability (passenger cars). Avoid sharp turns,
with an authorized dealer. excessive speed and abrupt steering in
Additional information related to the these vehicles. Failure to drive cautiously
functionality and maintenance of your tires increases the risk of losing control of your
can be found later in this chapter. See vehicle, vehicle rollover, personal injury and
General Information (page 237). death.
The Ford recommended tire inflation In a rollover crash, an unbelted
pressures can be found on the Tire Label, person is significantly more likely to
which is located on the B-pillar or the edge die than a person wearing a seatbelt.
of the driver's door. This information can Do not become overconfident in the
also be found on the Safety Compliance ability of four-wheel drive vehicles.
Certification Label, affixed to either the Although a four-wheel drive vehicle
door hinge pillar, door-latch post, or the may accelerate better than a two-wheel
door edge that meets the door latch post; drive vehicle in low traction situations, it
next to the driver’s seating position. won't stop any faster than two-wheel drive
Ford strongly recommends maintaining vehicles. Always drive at a safe speed.
these tire pressures at all times. Failure to
follow the tire pressure recommendations
can cause uneven treadwear patterns,
reduced fuel economy, and adversely
affect the way your vehicle handles.
Note: Check and set the tire pressure at the
ambient temperature in which you are
intending to drive your vehicle and when the
tires are cold.
Note: Check your tire pressures at least
once per month.
Set the pressure for your spare tire to the
highest value given for your vehicle and tire
size combination, if equipped.

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Utility vehicles and trucks handle

differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to
reduce the risk of an accident or serious
injury.

How your vehicle differs from

other vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may be:

• Higher - to allow higher load carrying

capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.

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 Wheels and Tires

Note: The kit may be used as an air

compressor for tire inflation maintenance
when the sealant bottle is not assembled
to the compressor.
The kit is located under the floor in the
luggage compartment.

A Compressor
B Sealant bottle

The kit consists of an air compressor to

inflate the tire and a sealing compound in
a canister that will effectively seal most
As a result of the above dimensional punctures caused by nails or similar
differences, Sport utility vehicles and objects. This kit will provide a temporary
trucks often have a higher center of gravity tire repair allowing you to drive your vehicle
and a greater difference in center of gravity up to 120 mi (200 km) at a maximum
between the loaded and unloaded speed of 50 mph (80 km/h) to reach a tire
condition. These differences that make service location.
your vehicle so versatile also make it
handle differently than an ordinary Note: Sealant compound contains latex.
passenger car. Use appropriate precautions to avoid any
allergic reactions.
TIRE SEALANT AND INFLATOR General Information
KIT
WARNING
Your vehicle may not have a spare wheel Failure to follow these guidelines
and tire. In these cases it will be supplied could result in an increased risk of
with a temporary mobility kit which will loss of vehicle control, injury or death.
only repair one damaged tire. Only use the
kit supplied with your vehicle. Punctures larger than 0.24 in (6 mm) may
not be sealable. Tire sidewall damage
cannot be temporarily repaired.

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 Wheels and Tires

Note: Do note use the kit if you have • Never leave the kit unattended when
severely damaged a tire. Only seal it is operating.
punctures located within the tire tread with • Keep the kit away from children.
the kit.
• Only use the kit when the ambient
Loss of air pressure may adversely affect temperature is between -22.0°F
tire performance. For this reason: (-30°C) and 157.9°F (70°C).
• Drive carefully and avoid abrupt • Only use the sealing compound before
steering maneuvers. the use-by date which is printed on the
• Periodically monitor tire inflation top of sealant bottle.
pressure in the affected tire; if the tire • After sealant use, an authorized Ford
is losing pressure, have the vehicle dealer must replace the tire pressure
towed. monitoring system sensor and valve
• Read the information in the Tips for stem on the wheel.
Use of the Kit section to make sure safe • Operating the kit could cause an
operation of the kit and your vehicle. electrical disturbance in radio, CD, and
Note: Do not drive the vehicle above DVD player operation.
50 mph (80 km/h).
What to do when a tire is punctured
Note: Do not drive further than 124 mi
(200 km). Drive only to the closest A tire puncture within the tire's tread area
authorized Ford dealer or tire repair shop to can be sealed in two stages with the kit.
have your tire inspected. • In the first stage, the tire will be
reinflated with a sealing compound
Tips for use of the kit and air. After the tire has been inflated,
To ensure safe operation of the kit: you will need to drive the vehicle
approximately 4 mi (6 km) to distribute
• Read all instructions and cautions fully. the sealant in the tire.
• Before operating the kit, make sure • In the second stage, you will need to
your vehicle is safely off the road and check the tire pressure and adjust, if
away from moving traffic. Switch on necessary, to the vehicle's specified
the hazard lights. tire inflation pressure.
• Always set the parking brake to ensure
the vehicle doesn't move unexpectedly. First stage: reinflating the tire with
sealing compound and air
• Do not remove any foreign objects,
such as nails or screws, from the tire. WARNINGS
• When using the kit, if the vehicle is Do not stand directly over the kit
outdoors or in a well-ventilated area, while inflating the tire. If you notice
leave the engine running so the any unusual bulges or deformations
compressor does not drain the in the tire's sidewall during inflation, stop
vehicle's battery. and call roadside assistance.
• Do not allow the compressor to If the tire does not inflate to the
operate continuously for more than 15 recommended tire pressure within
minutes. This will help prevent the 15 minutes, stop and call roadside
compressor from overheating. assistance.

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 Wheels and Tires

WARNINGS
Do not run the engine when
operating the air compressor unless
the vehicle is outdoors or in a
well-ventilated area.
The power plug may get hot after use
and should be handled carefully
when unplugging.

Park the vehicle in a safe, level and secure

area, away from moving traffic. Turn the
hazard lights on. Apply the parking brake
and turn the engine off. Inspect the flat tire
for visible damage.
Sealant compound contains latex. Use
appropriate precautions to avoid any
allergic reactions.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.

A Sealant bottle.
B Bottle cap.
C Orange cap.
D On/Off switch.
E Power plug with cable.
F Pressure release valve.
G Protective cap.
H Air/Sealant Hose.

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 Wheels and Tires

I Speed Restriction Label.

J Pressure gauge.

1. Remove the warning label (I) showing

the maximum permissible speed of
50 mph (80 km/h) from the side of the
compressor and place it on the top of
the instrument panel or the center of
the dash in the driver's field of view.
Make sure the label does not obscure
anything important.
2. Pull out the hose (H) and the power
plug with cable (E) from beneath the 5. Screw the sealant bottle (A) clockwise
kit. into the bottle holder unit fully tight.
3. Unscrew the sealant bottle cap (B). Do
not remove or puncture the seal on the
bottle.

Note: Attaching the sealant bottle to the

compressor pierces the seal. Do not loosen
the bottle as the sealant could escape.
4. Unscrew the orange cap (C). 6. Remove the valve cap from the
damaged tire.
7. Make sure that the compressor switch
(D) is in the OFF position and the
pressure release valve (F) is closed by
turning it fully clockwise.

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8. Pull the protective cap (G) from the

hose (H). Fasten the hose to the tire
valve by turning the connector
clockwise. Tighten the connection
securely.

9. Plug the 12 volt DC power point

connector (E) into the 12 volt DC socket
in the vehicle. See Auxiliary Power
Points (page 115).
10. Start the engine.
11. Switch the compressor on.

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 Wheels and Tires

Note: Some residual sealant fluid may drip

or briefly spray out the hose (H) while you
are disconnecting it. This is normal.
15. Do not remove the sealant bottle
from the compressor. This avoids
leakage of sealant residue.
16. Make sure the kit, the bottle lid and
the orange cap are stored safely in
your vehicle. The kit will be required
again when you check the tire
pressure after driving the vehicle a
short distance.
17. Immediately and cautiously, drive the
vehicle 3.7 mi (6 km) to distribute the
sealant evenly inside the tire. Do not
exceed 50 mph (80 km/h).
12. Inflate the tire for no longer than 15
minutes to an inflation pressure of 18. After 4 mi (6 km), stop and check the
minimum 26 psi (1.8 bar) and a tire pressure.
maximum of 51 psi (3.5 bar). Move Note: If you experience any unusual
the compressor switch (D) to the OFF vibration, ride disturbance or noise while
position and check the current tire driving, do not proceed to the second stage
pressure with pressure gauge (J). of this operation. Reduce your speed until
Note: If the tire inflation pressure does not you can safely pull off to the side of the road
reach 26 psi (180 kPa) within 15 minutes, to call for roadside assistance.
the tire may have suffered excessive
damage, making a temporary repair Second stage: checking tire
impossible. Stop and call roadside pressure
assistance. Check the air pressure of your tires as
Note: When pumping in the sealant through follows:
the tire valve, the pressure may rise up to
87 psi (6 bar) but will drop again after a few
seconds.
Note: After you have switched the
compressor off, you may hear air escaping
from the damaged tire. This is normal and
can be ignored provided that the specified
minimum tire pressure has been reached.
13. Remove the power plug (E) from the
12-volt power point.
14. Unscrew the hose (H) from the tire
valve and put the protective cap (G)
back in place. Replace the valve cap
1. Remove the valve cap from the tire
on the tire valve.
valve.

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2. Firmly screw the air compressor hose After using the kit to seal your tire, you will
onto the valve stem by turning need to replace the sealant canister and
clockwise. hose. Sealant canister and hose service
3. With the compressor off, the gage of kits can be obtained at an authorized Ford
the kit will display the tire inflation dealer. Empty sealant canisters may be
pressure. disposed of at home. However, canisters
still containing liquid sealant should be
Note: If you are proceeding from the First disposed of by your local authorized Ford
stage: Reinflating the tire with sealing dealer or tire dealer, or in accordance with
compound and air section and have injected local waste disposal regulation.
sealant in the tire and the pressure is below
20 psi (1.4 bar), stop and call roadside
assistance. If tire pressure is above 20 psi TIRE CARE
(1.4 bar), continue to the next step.
4. If required, turn on the compressor and Information About Uniform
adjust the tire to the recommended Tire Quality Grading
inflation pressure shown on the tire
label located on the driver's door or
door jamb area. The tire pressure
should be checked with the
compressor turned OFF in order to get
an accurate pressure reading.
5. Unscrew the compressor hose from
the valve stem and re-install the valve
cap. Leaving the sealant bottle
attached to the compressor unit, safely
store in your vehicle the tire sealant and
inflator kit, the bottle lid and the orange
cap.

What to do after the tire has been Tire Quality Grades apply to new
sealed pneumatic passenger car tires.
Note: After the sealing compound has been
The tire Quality Grades can be
used, the maximum vehicle speed is 50 mph found where applicable on the tire
(80 km/h) and the maximum driving sidewall between tread shoulder
distance is 124 mi (200 km). The sealed tire and maximum section width. For
should be inspected immediately. example: Treadwear 200
You can check the tire pressure any time Traction AA Temperature A.
within the 124 mi (200 km) by performing These Tire Quality Grades are
the procedure from Second stage:
Checking tire pressure.
determined by standards that the
United States Department of
Regularly check the tire pressure until the Transportation has set.
sealed tire is repaired or replaced by a tire
specialist. Before the tire is removed from
the trim, you must inform the tire specialist
that the tire contains sealant.

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Tire Quality Grades apply to new Traction AA A B C

pneumatic passenger car tires.
They do not apply to deep tread, WARNING
winter-type snow tires, The traction grade assigned
space-saver or temporary use to this tire is based on
spare tires, light truck or LT type straight-ahead braking traction
tires, tires with nominal rim tests, and does not include
diameters of 10 to 12 inches or acceleration, cornering,
limited production tires as defined hydroplaning or peak traction
in Title 49 Code of Federal characteristics.
Regulations Part 575.104 ©)(2).
U.S. Department of The traction grades, from highest
Transportation-Tire quality to lowest are AA, A, B, and C. The
grades: The U.S. Department of grades represent the tire’s ability
Transportation requires Ford to stop on wet pavement as
Motor Company to give you the measured under controlled
following information about tire conditions on specified
grades exactly as the government government test surfaces of
has written it. asphalt and concrete. A tire
marked C may have poor traction
Treadwear performance.
The treadwear grade is a Temperature A B C
comparative rating based on the
wear rate of the tire when tested WARNING
under controlled conditions on a
specified government test course. The temperature grade for
For example, a tire graded 150 this tire is established for a
would wear 1½ times as well on tire that is properly inflated and
the government course as a tire not overloaded. Excessive speed,
graded 100. The relative underinflation, or excessive
performance of tires depends loading, either separately or in
upon the actual conditions of their combination, can cause heat
use, however, and may depart buildup and possible tire failure.
significantly from the norm due to
variations in driving habits, service The temperature grades are A
practices, and differences in road (the highest), B and C,
characteristics and climate. representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory

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test wheel. Sustained high Extra load: A class of P-metric or

temperature can cause the Metric tires designed to carry a
material of the tire to degenerate heavier maximum load at 42 psi
and reduce tire life, and excessive (2.9 bar). Increasing the inflation
temperature can lead to sudden pressure beyond this pressure will
tire failure. The grade C not increase the tire’s load
corresponds to a level of carrying capability.
performance which all passenger kPa: Kilopascal, a metric unit of
car tires must meet under the air pressure.
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A PSI: Pounds per square inch, a
represent higher levels of standard unit of air pressure.
performance on the laboratory Cold tire pressure: The tire
test wheel than the minimum pressure when the vehicle has
required by law. been stationary and out of direct
Glossary of Tire Terminology sunlight for an hour or more and
prior to the vehicle being driven for
Tire label: A label showing the 1 mi (1.6 km).
OE (Original Equipment) tire sizes, Recommended inflation
recommended inflation pressure pressure: The cold inflation
and the maximum weight the pressure found on the Safety
vehicle can carry. Compliance Certification Label
Tire Identification Number (affixed to either the door hinge
(TIN): A number on the sidewall pillar, door-latch post, or the door
of each tire providing information edge that meets the door-latch
about the tire brand and post, next to the driver's seating
manufacturing plant, tire size and position) or Tire Label located on
date of manufacture. Also referred the B-Pillar or the edge of the
to as DOT code. driver’s door.
Inflation pressure: A measure B-pillar: The structural member
of the amount of air in a tire. at the side of the vehicle behind
the front door.
Standard load: A class of
P-metric or Metric tires designed Bead area of the tire: Area of the
to carry a maximum load at 35 psi tire next to the rim.
(2.41 bar)[36 psi (2.5 bar) for Sidewall of the tire: Area
Metric tires]. Increasing the between the bead area and the
inflation pressure beyond this tread.
pressure will not increase the tire’s
load carrying capability.

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Tread area of the tire: Area of Information on P Type Tires

the perimeter of the tire that
contacts the road when mounted
on the vehicle.
Rim: The metal support (wheel)
for a tire or a tire and tube
assembly upon which the tire
beads are seated.
Information Contained on the
Tire Sidewall
Both U.S. and Canada Federal
regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire P215/65R15 95H is an example of
Identification Number for safety a tire size, load index and speed
standard certification and in case rating. The definitions of these
of a recall. items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
A. P: Indicates a tire, designated
by the Tire and Rim Association,
that may be used for service on
cars, sport utility vehicles,
minivans and light trucks. Note: If
your tire size does not begin with
a letter, this may mean it is
designated by either the European
Tire and Rim Technical
Organization or the Japan Tire
Manufacturing Association.

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B. 215: Indicates the nominal Note: You may not find this
width of the tire in millimeters information on all tires because it
from sidewall edge to sidewall is not required by federal law.
edge. In general, the larger the
number, the wider the tire. Letter Speed rating
C. 65: Indicates the aspect ratio rating
which gives the tire's ratio of M 81 mph (130 km/h)
height to width.
D. R: Indicates a radial type tire. N 87 mph (140 km/h)
E. 15: Indicates the wheel or rim Q 99 mph (159 km/h)
diameter in inches. If you change R 106 mph (171 km/h)
your wheel size, you will have to
purchase new tires to match the S 112 mph (180 km/h)
new wheel diameter.
T 118 mph (190 km/h)
F. 95: Indicates the tire's load
index. It is an index that relates to U 124 mph (200 km/h)
how much weight a tire can carry. H 130 mph (210 km/h)
You may find this information in
your owner’s manual. If not, V 149 mph (240 km/h)
contact a local tire dealer.
W 168 mph (270 km/h)
Note: You may not find this
information on all tires because it Y 186 mph (299 km/h)
is not required by federal law. Note: For tires with a maximum
G. H: Indicates the tire's speed speed capability over 149 mph
rating. The speed rating denotes (240 km/h), tire manufacturers
the speed at which a tire is sometimes use the letters ZR. For
designed to be driven for extended those with a maximum speed
periods of time under a standard capability over 186 mph (299
condition of load and inflation km/h), tire manufacturers always
pressure. The tires on your vehicle use the letters ZR.
may operate at different
conditions for load and inflation H. U.S. DOT Tire Identification
pressure. These speed ratings may Number (TIN): This begins with
need to be adjusted for the the letters DOT and indicates that
difference in conditions. The the tire meets all federal
ratings range from 81 mph standards. The next two numbers
(130 km/h) to 186 mph or letters are the plant code
(299 km/h). These ratings are designating where it was
listed in the following chart. manufactured, the next two are

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 Wheels and Tires

the tire size code and the last four *Treadwear The treadwear grade
numbers represent the week and is a comparative rating based on
year the tire was built. For the wear rate of the tire when
example, the numbers 317 mean tested under controlled conditions
the 31st week of 1997. After 2000 on a specified government test
the numbers go to four digits. For course. For example, a tire graded
example, 2501 means the 25th 150 would wear one and one-half
week of 2001. The numbers in times as well on the government
between are identification codes course as a tire graded 100.
used for traceability. This *Traction: The traction grades,
information is used to contact from highest to lowest are AA, A,
customers if a tire defect requires B, and C. The grades represent the
a recall. tire's ability to stop on wet
I. M+S or M/S: Mud and Snow, or pavement as measured under
controlled conditions on specified
AT: All Terrain, or government test surfaces of
AS: All Season. asphalt and concrete. A tire
marked C may have poor traction
J. Tire Ply Composition and performance.
Material Used: Indicates the
number of plies or the number of *Temperature: The temperature
layers of rubber-coated fabric in grades are A (the highest), B and
the tire tread and sidewall. Tire C, representing the tire's
manufacturers also must indicate resistance to the generation of
the ply materials in the tire and the heat and its ability to dissipate
sidewall, which include steel, heat when tested under controlled
nylon, polyester, and others. conditions on a specified indoor
laboratory test wheel.
K. Maximum Load: Indicates the
maximum load in kilograms and M. Maximum Inflation
pounds that can be carried by the Pressure: Indicates the tire
tire. Refer to the Safety manufacturer's maximum
Compliance Certification Label permissible pressure or the
(affixed to either the door hinge pressure at which the maximum
pillar, door-latch post, or the door load can be carried by the tire. This
edge that meets the door-latch pressure is normally higher than
post, next to the driver's seating the manufacturer's recommended
position), for the correct tire cold inflation pressure, which can
pressure for your vehicle. be found on the Safety
Compliance Certification Label
L. Treadwear, Traction and (affixed to either the door hinge
Temperature Grades: pillar, door-latch post, or the door
edge that meets the door-latch

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 Wheels and Tires

post, next to the driver's seating A. LT: Indicates a tire, designated

position), or Tire Label which is by the Tire and Rim Association,
located on the B-Pillar or the edge that is intended for service on light
of the driver’s door. The cold trucks.
inflation pressure should never be B. Load Range and Load
set lower than the recommended Inflation Limits: Indicates the
pressure on the vehicle label. tire's load-carrying capabilities
The tire suppliers may have and its inflation limits.
additional markings, notes or C. Maximum Load Dual lb (kg)
warnings such as standard load, at psi (kPa) cold: Indicates the
radial tubeless, etc. maximum load and tire pressure
Additional Information when the tire is used as a dual,
Contained on the Tire Sidewall defined as four tires on the rear
for LT Type Tires axle (a total of six or more tires on
the vehicle).
D. Maximum Load Single lb
(kg) at psi (kPa) cold: Indicates
the maximum load and tire
pressure when the tire is used as
a single, defined as two tires
(total) on the rear axle.
Information on T Type Tires
T type tires have some additional
information beyond those of P
type tires; these differences are
described below:
T145/80D16 is an example of a
tire size.
Note: The temporary tire size for
your vehicle may be different from
LT type tires have some additional this example. Tire Quality Grades
information beyond those of P do not apply to this type of tire.
type tires; these differences are
described below.
Note: Tire Quality Grades do not
apply to this type of tire.

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R: Indicates a radial type tire.

E. 16: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver door.
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
A. T: Indicates a type of tire, the others, use a tire gauge to
designated by the Tire and Rim check pressure of all tires and
Association, that is intended for adjust if required.
temporary service on cars,
sport-utility vehicles, minivans and At least once a month and before
light trucks. long trips, inspect each tire and
check the tire pressure with a tire
B. 145: Indicates the nominal gauge (including spare, if
width of the tire in millimeters equipped). Inflate all tires to the
from sidewall edge to sidewall inflation pressure recommended
edge. In general, the larger the by Ford Motor Company.
number, the wider the tire.
C. 80: Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D: Indicates a diagonal type tire.

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WARNING (affixed to either the door hinge

pillar, door-latch post, or the door
Under-inflation is the most edge that meets the door-latch
common cause of tire failures post, next to the driver's seating
and may result in severe tire position), or Tire Label which is
cracking, tread separation or located on the B-Pillar or the edge
blowout, with unexpected loss of of the driver door. Failure to follow
vehicle control and increased risk the tire pressure
of injury. Under-inflation increases recommendations can cause
sidewall flexing and rolling uneven treadwear patterns and
resistance, resulting in heat adversely affect the way your
buildup and internal damage to vehicle handles.
the tire. It also may result in
unnecessary tire stress, irregular Maximum Inflation Pressure is
wear, loss of vehicle control and the tire manufacturer's maximum
accidents. A tire can lose up to permissible pressure or the
half of its air pressure and not pressure at which the maximum
appear to be flat! load can be carried by the tire. This
pressure is normally higher than
You are strongly urged to buy a the manufacturer’s recommended
reliable tire pressure gauge, as cold inflation pressure, which can
automatic service station gauges be found on the Safety
may be inaccurate. Ford Compliance Certification Label
recommends the use of a digital (affixed to either the door hinge
or dial-type tire pressure gauge pillar, door-latch post, or the door
rather than a stick-type tire edge that meets the door-latch
pressure gauge. post, next to the driver's seating
position), or Tire Label which is
Use the recommended cold located on the B-Pillar or the edge
inflation pressure for optimum tire of the driver’s door. The cold
performance and wear. inflation pressure should never be
Under-inflation or over-inflation set lower than the recommended
may cause uneven treadwear pressure on the Safety
patterns. Compliance Certification Label or
Always inflate your tires to the Tire Label.
Ford recommended inflation
pressure even if it is less than the
maximum inflation pressure
information found on the tire. The
Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label

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When weather temperature 3. Add enough air to reach the

changes occur, tire inflation recommended air pressure.
pressures also change. A 10°F Note: If you overfill the tire, release
(6°C) temperature drop can air by pressing on the metal stem
cause a corresponding drop of in the center of the valve. Then
1 psi (7 kPa) in inflation pressure. recheck the pressure with your tire
Check your tire pressures gauge.
frequently and adjust them to the
proper pressure which can be 4. Replace the valve cap.
found on the Safety Compliance 5. Repeat this procedure for each
Certification Label or Tire Label. tire, including the spare.
To check the pressure in your Note: Some spare tires operate at
tire(s): a higher inflation pressure than the
1. Make sure the tires are cool, other tires. For T-type mini-spare
meaning they are not hot from tires, refer to the Dissimilar spare
driving even a mile. wheel and tire assembly
information for a description. Store
Note: If you are checking tire and maintain at 60 psi (4.15 bar).
pressure when the tire is hot, (for For full-size and dissimilar spare
example, driven more than 1 mile
[1.6 kilometers], never bleed or tires, refer to the Dissimilar spare
wheel and tire assembly
reduce air pressure. The tires are information for a description. Store
hot from driving and it is normal for and maintain at the higher of the
pressures to increase above front and rear inflation pressure as
recommended cold pressures. A shown on the Tire Label.
hot tire at or below recommended
cold inflation pressure could be 6. Visually inspect the tires to
significantly under-inflated. make sure there are no nails or
other objects embedded that
Note: If you have to drive a could poke a hole in the tire and
distance to get air for your tire(s), cause an air leak.
check and record the tire pressure
first and add the appropriate air 7. Check the sidewalls to make
pressure when you get to the sure there are no gouges, cuts or
pump. It is normal for tires to heat bulges.
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press the
tire gauge onto the valve and
measure the pressure.

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Inspecting Your Tires and Tire Wear

Wheel Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects such as stones,
nails or glass that may be wedged
in the tread grooves. Check the tire
and valve stems for holes, cracks,
or cuts that may permit air
leakage and repair or replace the
tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive When the tread is worn down to
wear. If internal damage to the tire 1/16th of an inch (2 mm), tires
is suspected, have the tire must be replaced to help prevent
demounted and inspected in case your vehicle from skidding and
it needs to be repaired or replaced. hydroplaning. Built-in treadwear
For your safety, tires that are indicators, or wear bars, which
damaged or show signs of look like narrow strips of smooth
excessive wear should not be used rubber across the tread will
because they are more likely to appear on the tire when the tread
blow out or fail. is worn down to 1/16th of an inch
(2 mm).
Improper or inadequate vehicle
maintenance can cause tires to When the tire tread wears down
wear abnormally. Inspect all your to the same height as these wear
tires, including the spare, bars, the tire is worn out and must
frequently, and replace them if be replaced.
one or more of the following
conditions exist: Damage
Periodically inspect the tire treads
and sidewalls for damage (such
as bulges in the tread or sidewalls,
cracks in the tread groove and
separation in the tread or
sidewall). If damage is observed

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 Wheels and Tires

or suspected have the tire describes the fundamental

inspected by a tire professional. characteristics of the tire and also
Tires can be damaged during provides a United States DOT Tire
off-road use, so inspection after Identification Number for safety
off-road use is also standard certification and in case
recommended. of a recall.
Age This begins with the letters DOT
and indicates that the tire meets
WARNING all federal standards. The next
two numbers or letters are the
Tires degrade over time plant code designating where it
depending on many factors was manufactured, the next two
such as weather, storage are the tire size code and the last
conditions, and conditions of use four numbers represent the week
(load, speed, inflation pressure) and year the tire was built. For
the tires experience throughout example, the numbers 317 mean
their lives. the 31st week of 1997. After 2000
the numbers go to four digits. For
In general, tires should be example, 2501 means the 25th
replaced after six years regardless week of 2001. The numbers in
of tread wear. However, heat between are identification codes
caused by hot climates or used for traceability. This
frequent high loading conditions information is used to contact
can accelerate the aging process customers if a tire defect requires
and may require tires to be a recall.
replaced more frequently.
Tire Replacement
You should replace your spare tire Requirements
when you replace the road tires or
after six years due to aging even if Your vehicle is equipped with tires
it has not been used. designed to provide a safe ride
and handling capability.
U.S. DOT Tire Identification WARNINGS
Number Only use replacement tires
Both United States and Canada and wheels that are the same
Federal regulations require tire size, load index, speed rating and
manufacturers to place type (such as P-metric versus
standardized information on the LT-metric or all-season versus
sidewall of all tires. This all-terrain) as those originally
information identifies and provided by Ford. The
recommended tire and wheel size

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 Wheels and Tires

WARNINGS • Make sure that you have the

may be found on either the Safety correct tire and wheel size.
Compliance Certification Label • Lubricate the tire bead and
(affixed to either the door hinge wheel bead seat area again.
pillar, door-latch post, or the door • Stand at a minimum of 12 ft
edge that meets the door-latch (3.66 m) away from the wheel
post, next to the driver's seating and tire assembly.
position), or the Tire Label which • Use both eye and ear
is located on the B-Pillar or edge protection.
of the driver's door. If this
information is not found on these WARNINGS
labels, then you should contact For a mounting pressure
your authorized dealer as soon as more than 20 psi (1.38 bar)
possible. Use of any tire or wheel greater than the maximum
not recommended by Ford can pressure, a Ford dealer or other
affect the safety and performance tire service professional should do
of your vehicle, which could result the mounting.
in an increased risk of loss of
vehicle control, vehicle rollover, Always inflate steel carcass
personal injury and death. tires with a remote air fill with
the person inflating standing at a
To reduce the risk of serious minimum of 12 ft (3.66 m) away
injury, when mounting from the wheel and tire assembly.
replacement tires and wheels, you
should not exceed the maximum
pressure indicated on the sidewall
of the tire to set the beads without Important: Remember to replace
additional precautions listed the wheel valve stems when the
below. If the beads do not seat at road tires are replaced on your
the maximum pressure indicated, vehicle.
re-lubricate and try again. It is recommended that the two
When inflating the tire for front tires or two rear tires
mounting pressures up to generally be replaced as a pair.
20 psi (1.38 bar) greater than the The tire pressure sensors mounted
maximum pressure on the tire in the wheels (originally installed
sidewall, the following on your vehicle) are not designed
precautions must be taken to to be used in aftermarket wheels.
protect the person mounting the
tire:

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 Wheels and Tires

The use of wheels or tires not Highway Hazards

recommended by Ford Motor
Company may affect the No matter how carefully you drive
operation of your tire pressure there is always the possibility that
monitoring system. you may eventually have a flat tire
on the highway. Drive slowly to the
If the tire pressure monitoring closest safe area out of traffic.
system indicator is flashing, your This may further damage the flat
tire pressure monitoring system is tire, but your safety is more
malfunctioning. Your replacement important.
tire might be incompatible with
your TPMS, or some component If you feel a sudden vibration or
of the TPMS may be damaged. ride disturbance while driving, or
you suspect your tire or vehicle
Safety Practices has been damaged, immediately
reduce your speed. Drive with
WARNINGS caution until you can safely pull
If your vehicle is stuck in off the road. Stop and inspect the
snow, mud or sand, do not tires for damage.
rapidly spin the tires; spinning the If a tire is under-inflated, check the
tires can tear the tire and cause tire for damage. If the tire is not
an explosion. A tire can explode in damaged inflate it to the
as little as three to five seconds. recommended tire pressure.
Do not spin the wheels at If a tire is damaged, have it
over 34 mph (55 km/h). The replaced immediately. If your
tires may fail and injure a vehicle has a spare wheel, fit the
passenger or bystander. spare wheel immediately and
have the damaged tire replaced
as soon as possible. If your vehicle
Driving habits have a great deal does not have a spare wheel, it
to do with your tire mileage and has a temporary mobility kit.
safety.
Observe posted speed limits.
Avoid fast starts, stops and turns.
Avoid potholes and objects on the
road.
Do not run over curbs or hit the tire
against a curb when parking.

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Tire and Wheel Alignment Note: If your tires show uneven

wear ask an authorized dealer to
A bad jolt from hitting a curb or check for and correct any wheel
pothole can cause the front end misalignment, tire imbalance or
of your vehicle to become mechanical problem involved
misaligned or cause damage to before tire rotation.
your tires. If your vehicle seems to
pull to one side when you are Note: Your vehicle may be
driving, the wheels may be out of equipped with a dissimilar spare
alignment. Have an authorized wheel and tire assembly. A
dealer check the wheel alignment dissimilar spare wheel and tire
periodically. assembly is defined as a spare
wheel and tire assembly that is
Wheel misalignment in the front different in brand, size or
or the rear can cause uneven and appearance from the road tires and
rapid treadwear of your tires and wheels. If you have a dissimilar
should be corrected by an spare wheel and tire assembly it is
authorized dealer. Front-wheel intended for temporary use only
drive vehicles and those with an and should not be used in a tire
independent rear suspension (if rotation.
equipped) may require alignment
of all four wheels. Note: After having your tires
rotated, inflation pressure must be
The tires should also be balanced checked and adjusted to the
periodically. An unbalanced tire vehicle requirements.
and wheel assembly may result in
irregular tire wear. Rotating your tires at the
recommended interval (as
Tire Rotation indicated in the Scheduled
Maintenance chapter) will help
WARNING your tires wear more evenly,
providing better tire performance
If the tire label shows and longer tire life.
different tire pressures for the
front and rear tires and the vehicle Front-wheel drive vehicles (front
has a tire pressure monitoring tires on the left side of the
system, then you need to update diagram).
the settings for the system
sensors. Always perform the
system reset procedure after tire
rotation. If you do not reset the
system, it may not provide a low
tire pressure warning when
necessary.

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inflation. Do not place tires near heaters

or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use.

USING SNOW CHAINS

WARNING
Snow tires must be the same size,
load index and speed rating as those
Sometimes irregular tire wear can originally provided by Ford. Use of
be corrected by rotating the tires. any tire or wheel not recommended by
Ford can affect the safety and
performance of your vehicle, which could
USING SUMMER TIRES result in an increased risk of loss of control,
vehicle rollover, personal injury and death.
Summer tires provide superior Additionally, the use of non-recommended
performance on wet and dry roads. tires and wheels can cause steering,
Summer tires do not have the Mud and suspension, axle, transfer case or power
Snow (M+S or M/S) tire traction rating on transfer unit failure. Follow the Ford
the tire side wall. Since summer tires do recommended tire inflation pressure found
not have the same traction performance on the Safety Compliance Certification
as All-season or Snow tires, we do not Label (on the door hinge pillar, door latch
recommend using summer tires when post or the door edge that meets the door
temperatures drop to about 45°F (7°C) or latch post, next to the driver seat), or Tire
below (depending on tire wear and Label on the B-Pillar or the edge of the
environmental conditions) or in snow and driver door. Failure to follow the tire
ice conditions. Like any tire, summer tire pressure recommendations can cause
performance is affected by tire wear and uneven treadwear patterns and adversely
environmental conditions. If you must drive affect the way your vehicle handles.
in those conditions, we recommend using
Mud and Snow (M+S, M/S), All-season or
Snow tires.
Always store your summer tires indoors at
temperatures above 19°F (-7°C). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
19°F (-7°C). If the tires have been
subjected to 19°F (-7°C) or less, warm
them in a heated space to at least 41°F
(5°C) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire

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 Wheels and Tires

The tires on your vehicle may have • Remove the chains or cables when they
all-weather treads to provide traction in are no longer needed. Do not use the
rain and snow. However, in some climates chains or cables on dry roads.
you may need to use snow chains. If you • If a temporary spare tire is mounted on
need to use chains, it is recommended that your vehicle, do not use snow chains
steel wheels (of the same size and on the axle with the temporary spare
specification) be used, as chains may chip tire.
aluminum wheels. Follow these guidelines
when using traction devices: If you have any questions regarding snow
tires or snow chains, please contact your
• Use 0.3937 in (10 mm) or less in authorized dealer.
dimension as measured on the sidewall
of your tire with 205/60 R16 92H or
205/50 R17 93H XL. Not all S-class TIRE PRESSURE MONITORING
snow chains meet these restrictions. SYSTEM
Chains of this size restriction will
include a tensioning device. (Any
Lincoln or Ford passenger vehicle). WARNING
• The snow chains or cables must be The tire pressure monitoring system
mounted in pairs on only on the front is not a substitute for manually
axle. checking tire pressures. You should
periodically check tire pressures using a
• Purchase chains or cables from a pressure gauge. Failure to correctly
manufacturer that clearly labels body maintain tire pressures could increase the
to tire dimension restrictions. risk of tire failure, loss of control, vehicle
• When installing tire chains or cables, rollover and personal injury.
make sure they are the proper size for
the tires on your vehicle and are
Note: You should only use tire sealants in
installed according to the chain
roadside emergencies as they may cause
manufacturer’s suggestions.
damage to the tire pressure monitoring
• Install cables securely, verifying that system sensor.
the cables do not extend beyond the
wheel or touch the wheel, any wiring, Note: If the tire pressure monitoring system
brake lining. sensor becomes damaged, it may not
function.
• If possible, avoid fully loading your
vehicle. Each tire, including the spare (if
provided), should be checked
• When driving with snow chains or monthly when cold and inflated
cables, do not exceed 30 mph to the inflation pressure recommended by
(48 km/h) or the maximum speed the vehicle manufacturer on the vehicle
recommended by the chain placard or tire inflation pressure label. (If
manufacturer; whichever is less. your vehicle has tires of a different size
• Drive cautiously. If you hear the chains than the size indicated on the vehicle
or cables rub or bang against the placard or tire inflation pressure label, you
vehicle, stop and retighten them. If this should determine the proper tire inflation
does not work, remove the chains or pressure for those tires).
cables and prevent vehicle damage.

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As an added safety feature, your vehicle This device complies with Part 15 of the
has been equipped with a Tire Pressure FCC Rules and with License exempt RSS
Monitoring System (TPMS) that Standards of Industry Canada. Operation
illuminates a low tire pressure telltale is subject to the following two conditions:
when one or more of your tires is 1. This device may not cause harmful
significantly under-inflated. Accordingly, interference, and
when the low tire pressure telltale
illuminates, you should stop and check 2. This device must accept any
your tires as soon as possible, and inflate interference received, including
them to the proper pressure. Driving on a interference that may cause undesired
significantly under-inflated tire causes the operation.
tire to overheat and can lead to tire failure. Note: Changes or modifications not
Under-inflation also reduces fuel efficiency expressively approved by the party
and tire tread life, and may affect the responsible for compliance could void the
vehicle’s handling and stopping ability. user's authority to operate the equipment.
Please note that the TPMS is not a The term "IC:" before the radio certification
substitute for proper tire maintenance, and number only signifies that Industry Canada
it is the driver’s responsibility to maintain technical specifications were met.
correct tire pressure, even if under-inflation
has not reached the level to trigger Changing Tires With a Tire
illumination of the TPMS low tire pressure Pressure Monitoring System
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able Note: Each road tire is equipped with a tire
to detect or signal low tire pressure as pressure sensor located inside the wheel
intended. TPMS malfunctions may occur and tire assembly cavity. The pressure
for a variety of reasons, including the sensor is attached to the valve stem. The
installation of replacement or alternate pressure sensor is covered by the tire and is
tires or wheels on the vehicle that prevent not visible unless the tire is removed. Take
the TPMS from functioning properly. care when changing the tire to avoid
Always check the TPMS malfunction damaging the sensor.
telltale after replacing one or more tires or You should always have your tires serviced
wheels on your vehicle to ensure that the by an authorized dealer.
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.

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 Wheels and Tires

Check the tire pressure periodically (at the light is illuminated, your tires are
least monthly) using an accurate tire under-inflated and need to be inflated to
gauge. See When Inflating Your Tires in the manufacturer’s recommended tire
this chapter. pressure. Even if the light turns on and a
short time later turns off, your tire pressure
Understanding Your Tire Pressure still needs to be checked.
Monitoring System
When Your Temporary Spare Tire is
Installed
When one of your road tires needs to be
replaced with the temporary spare, the
system will continue to identify an issue to
remind you that the damaged road wheel
and tire assembly needs to be repaired and
put back on your vehicle.
To restore the full function of the tire
pressure monitoring system, have the
damaged road wheel and tire assembly
repaired and remounted on your vehicle.

The tire pressure monitoring system When You Believe Your System is Not
measures pressure in your road tires and Operating Properly
sends the tire pressure readings to your
The main function of the tire pressure
vehicle. You can view the tire pressure
monitoring system is to warn you when
readings through the information display.
your tires need air. It can also warn you in
See General Information (page 85). The
the event the system is no longer capable
low tire pressure warning light will turn on
of functioning as intended. See the
if the tire pressure is significantly low. Once
following chart for information concerning
your tire pressure monitoring system:

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 Wheels and Tires

Low tire pressure

Possible cause Customer action required
warning light

Make sure tires are at the proper pres-

sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
Tire(s) under-inflated as shown on the Tire Label (located on
the edge of driver’s door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Solid warning light Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
Spare tire in use
description on how the system functions,
see When Your Temporary Spare Tire
is Installed in this section.
If the tires are properly inflated and the
spare tire is not in use but the light
TPMS malfunction
remains on, contact your authorized
dealer as soon as possible.
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
Spare tire in use
description on how the system functions,
Flashing warning see When Your Temporary Spare Tire
light is Installed in this section.
If the tires are properly inflated and the
spare tire is not in use but the light
TPMS malfunction
remains on, contact your authorized
dealer as soon as possible.

When putting air into your tires (such as at

When Inflating Your Tires a gas station or in your garage), the tire
pressure monitoring system may not
WARNING respond immediately to the air added to
Do not use the tire pressure your tires.
displayed in the information display It may take up to two minutes of driving
as a tire pressure gauge. Failure to over 20 mph (32 km/h) for the light to turn
follow this instruction could result in off after you have filled your tires to the
personal injury or death. recommended inflation pressure.

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 Wheels and Tires

How Temperature Affects Your Tire If you have a dissimilar spare wheel and
Pressure tire, then it is intended for temporary use
only. This means that if you need to use it,
The tire pressure monitoring system you should replace it as soon as possible
monitors tire pressure in each pneumatic with a road wheel and tire assembly that
tire. While driving in a normal manner, a is the same size and type as the road tires
typical passenger tire inflation pressure and wheels that were originally provided
may increase about 2–4 psi (14–28 kPa) by Ford. If the dissimilar spare tire or wheel
from a cold start situation. If the vehicle is is damaged, it should be replaced rather
stationary overnight with the outside than repaired.
temperature significantly lower than the
daytime temperature, the tire pressure may A dissimilar spare wheel and tire assembly
decrease about 3 psi (21 kPa) for a drop of is defined as a spare wheel and tire
30°F (17°C) in ambient temperature. This assembly that is different in brand, size or
lower pressure value may be detected by appearance from the road tires and wheels
the tire pressure monitoring system as and can be one of three types:
being significantly lower than the 1. T-type mini-spare: This spare tire
recommended inflation pressure and begins with the letter T for tire size and
activate the system warning light for low may have Temporary Use Only molded
tire pressure. If the low tire pressure in the sidewall.
warning light is on, visually check each tire
2. Full-size dissimilar spare with label
to verify that no tire is flat. If one or more
on wheel: This spare tire has a label
tires are flat, repair as necessary. Check
on the wheel that states: THIS WHEEL
the air pressure in the road tires. If any tire
AND TIRE ASSEMBLY FOR
is under-inflated, carefully drive the vehicle
TEMPORARY USE ONLY.
to the nearest location where air can be
added to the tires. Inflate all the tires to 3. Full-size dissimilar spare without
the recommended inflation pressure. label on wheel.
When driving with a type 1 or 2
CHANGING A ROAD WHEEL dissimilar spare tire listed above, do
not:
Dissimilar Spare Wheel and Tire • Exceed 50 mph (80 km/h).
Assembly Information • Load the vehicle beyond maximum
vehicle load rating listed on the Safety
WARNING Compliance Label.
Failure to follow these guidelines • Tow a trailer.
could result in an increased risk of
• Use more than one dissimilar spare tire
loss of vehicle control, injury or death.
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.

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 Wheels and Tires

When driving with a type 3 dissimilar Vehicles With a Spare Wheel

spare tire listed above, do not:
If the spare wheel is exactly the same type
• Exceed 70 mph (113 km/h). and size as the other fitted wheels, you can
• Use more than one dissimilar spare replace the existing road wheel with the
wheel and tire assembly at a time. spare wheel and continue to drive in the
• Use commercial car washing normal manner.
equipment. If the spare wheel is different to the other
Use of one of the dissimilar spare tires wheels, it will carry a yellow label with the
listed above at any one wheel location can appropriate speed limit.
lead to impairment of the following: See the following information for using the
• Handling, stability and braking spare wheel.
performance.
WARNINGS
• Comfort and noise. Drive the shortest possible distances.
• Ground clearance and parking at curbs.
• Winter weather driving capability. Do not fit more than one spare wheel
• Wet weather driving capability. on your vehicle at any one time.
• All-wheel driving capability (if Do not carry out any tire repairs on a
applicable). spare wheel.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to If you are not sure what type of spare
impairment of the following: wheel your vehicle has, do not
exceed 50 mph (80 km/h).
• Handling, stability and braking
performance. The ground clearance of your vehicle
may be reduced. Take care when
• Comfort and noise. parking next to a curb.
• Ground clearance and parking at curbs.
• Winter weather driving capability. Note: The use of tire sealant may damage
• Wet weather driving capability. your tire pressure monitoring system and
should only be used in roadside
• All-wheel driving capability.
emergencies. If you must use a sealant, the
When driving with the full-size dissimilar Ford Tire Mobility Kit sealant should be
spare wheel and tire assembly additional used. The tire pressure monitoring system
caution should be given to: sensor and valve stem on the wheel must
• Towing a trailer. be replaced by an authorized dealer after
use of the sealant.
• Driving vehicles equipped with a
camper body. Note: Your vehicle may exhibit some
• Driving vehicles with a load on the different driving characteristics if you fit the
cargo rack. spare wheel.

Drive cautiously when using a full-size Note: If the spare wheel is fitted to your
dissimilar spare wheel and tire assembly vehicle, do not drive through an automatic
and seek service as soon as possible. car wash.

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 Wheels and Tires

Vehicle Jack (If Equipped) Vehicle Jack Storage

WARNINGS
The jack should be used on level firm
ground wherever possible.
Switch the ignition off and apply the
park brake fully before lifting vehicle.
It is recommended that the wheels
of the vehicle be chocked, and that
no person should remain in a vehicle
that is being jacked.
No person should place any portion
of their body under a vehicle that is
supported by a jack.
The jack supplied with this vehicle is
only intended for changing wheels.
Do not use the vehicle jack other The vehicle jack, lug wrench, towing hook
than when you are changing a wheel in an and the key for the spare wheel lock are
emergency. located in a tool kit under the floor cover
in the luggage compartment.
Check that the vehicle jack is not
damaged or deformed and the 1. Remove the jack, lug wrench, and
thread is lubricated and clean. locking key for the spare wheel from
the tool kit.
Never place anything between the
vehicle jack and the ground. 2. Unfold the hex end of the socket from
the wrench handle for use.
Never place anything between the
vehicle jack and your vehicle.

Note: No maintenance or additional 3. If equipped, unlatch and remove the

lubrication of your jack is required over the spare wheel cover.
service life of your vehicle. 4. Remove the spare wheel before jacking
the vehicle.

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 Wheels and Tires

Note: The spare wheel is located on the Removing a Road Wheel

tailgate.
WARNINGS
To remove the spare wheel, loosen and
remove the locking nut using the lug Park your vehicle in such a position
wrench and the spare wheel lock key. that neither the traffic nor you are
Loosen and remove the remaining lug nuts hindered or endangered.
securing the spare wheel to the tailgate. Park your vehicle so that you do not
obstruct the flow of traffic or place
Jacking and Lifting Points yourself in any danger and set up a
warning triangle.
WARNING
Make sure that your vehicle is on firm
Use only the specified jacking points. and level ground with the front
If you use other positions, you may wheels pointing straight ahead.
damage the body, steering,
suspension, engine, braking system or the Switch the ignition off and apply the
fuel lines. parking brake.
If your vehicle has a manual
transmission, shift into first or reverse
gear. If your vehicle has an automatic
transmission, shift into park (P).
Make sure all passengers are out of
your vehicle.
Secure the diagonally opposite
wheel with an appropriate block or
wheel chock.
Make sure that the arrows on
A Locate the vehicle jacking points. directional tires point in the direction
Small arrow-shaped marks of rotation when your vehicle is
indicate the locations. moving forward. If you have to fit a spare
tire with the arrows pointing in the opposite
direction have the tire refitted as soon as
possible.
Do not work on your vehicle when
the jack is the only support. If the
vehicle slips off the jack, you or
someone else could be seriously injured.
Make sure that the vehicle jack is
vertical to the jacking point and the
base is flat on the ground.

1. Loosen each wheel lug nut one-half

turn counterclockwise, but do not
remove them.

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 Wheels and Tires

2. Jack up your vehicle until the tire is WARNINGS

clear of the ground. Make sure there is no grease or oil on
3. Remove the lug nuts and the wheel. the threads or the surface between
Note: Do not lay alloy wheels face down the wheel lugs and nuts. This can
on the ground, this may damage the paint. cause the lug nuts to loosen while driving.

Removing and Installing a Spare Wheel Note: Make sure the wheel and hub contact
surfaces are free from foreign matter.
Note: Make sure that the cones on the lug
nuts are against the wheel.
1. Install the wheel.
2. Install the lug nuts finger tight.

1. Remove the two nuts.

2. Remove the locking nut.
3. Remove the spare wheel.
4. Install in the reverse order.

Installing a Road Wheel

WARNINGS 3. Partially tighten the lug nuts in the
sequence shown.
Use only approved wheel and tire
sizes. Using other sizes could 4. Lower your vehicle and remove the
damage your vehicle. jack.
Do not fit run flat tires on vehicles 5. Fully tighten the lug nuts in the
that were not originally fitted with sequence shown. See Lug Nuts (page
them. Contact an authorized dealer 270).
for more details about compatibility. WARNING
Have the lug nuts checked for
WARNINGS tightness and the tire pressure
Do not install alloy wheels using lug checked as soon as possible.
nuts designed for use with steel
wheels.

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 Wheels and Tires

LUG NUTS

Lug Nut Torque

WARNING
When you install a wheel, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners
that attach the rotor to the hub so they do not interfere with the mounting surfaces of
the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting
surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle
is in motion, resulting in loss of vehicle control, personal injury or death.

Bolt Size lb.ft (Nm)

M12 x 1.5 100 lb.ft (135 Nm)

M12 x 1.5
1 41 lb.ft (55 Nm)
1
Spare Wheel carrier.

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 Capacities and Specifications

ENGINE SPECIFICATIONS - 2.0L

Engine 2.0L GDI

Cubic inches 121

Required fuel Minimum 87 octane
Firing order 1-3-4-2
Ignition system Coil on plug
Spark plug gap .034 - .036 in. (.85 - .95 mm)
Compression ratio 12.0:1

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 Capacities and Specifications

ENGINE SPECIFICATIONS - 1.0L ECOBOOST™

Engine 1.0L EcoBoost

Cubic inches 61
Required fuel Minimum 87 octane
Firing order 1-2-3
Ignition system Coil on plug
Spark plug gap 0.026 – 0.030 in. (0.65 – 0.75 mm)
Compression ratio 10.0:1

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 Capacities and Specifications

TRANSMISSION SPECIFICATIONS - 2.0L

Gear Ratios
Item Ratio

1st gear 4.584:1

2nd gear 2.964:1
3rd gear 1.912:1
4th gear 1.446:1
5th gear 1.000:1
6th gear 0.746:1
Reverse gear 2.943:1
Final drive 3.51:1

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 Capacities and Specifications

TRANSMISSION SPECIFICATIONS - 1.0L ECOBOOST™

Gear Ratios
Item Ratio

1st gear 4.584:1

2nd gear 2.964:1
3rd gear 1.912:1
4th gear 1.446:1
5th gear 1.000:1
6th gear 0.746:1
Reverse gear 2.943:1
Final drive 3.440:1

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 Capacities and Specifications

MOTORCRAFT PARTS - 1.0L ECOBOOST™

Component Part Number

Air filter element FA-1935

Oil filter FL-910-S
Battery BAGM-48H6-760
Spark plugs SP-538A
Cabin air filter FP-69
Windshield wiper blade WW-2963 (driver side)
WW-2964 (passenger side)
Rear window wiper blade WW-1108

We recommend Motorcraft replacement parts available at your Ford dealer or at

fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 383).

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 Capacities and Specifications

MOTORCRAFT PARTS - 2.0L

Component Part Number

Air filter element FA-1935

Oil filter FL-910-S
Battery BAGM-48H6-760
Spark plugs SP-538A
Cabin air filter FP-69
Windshield wiper blade WW-2963 (driver side)
WW-2964 (passenger side)
Rear window wiper blade WW-1108

We recommend Motorcraft replacement parts available at your Ford dealer or at

fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 383).

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 Capacities and Specifications

VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.

A World manufacturer identifier

B Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
C Make, vehicle line, series, body
type
D Engine type
E Check digit
F Model year
Please note that in the graphic, XXXX is
representative of your vehicle identification G Assembly plant
number. H Production sequence number
The Vehicle Identification Number contains
the following information:

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 Capacities and Specifications

VEHICLE CERTIFICATION TRANSMISSION CODE

LABEL DESIGNATION

The National Highway Traffic Safety

Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
The transmission code is on the Safety
the Safety Compliance Certification Label
Compliance Certification Label. The
may be located. The Safety Compliance
following table shows the transmission
Certification Label shall be affixed to either
code along with the transmission
the door hinge pillar, the door latch post,
description.
or the edge of the door near the door latch,
next to the driver's seating position.

Description Code

Six-speed automatic transmission 6F Mid-Range 6

Six-speed automatic transmission 6F 15 7

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 Capacities and Specifications

CAPACITIES AND WARNING

SPECIFICATIONS - 1.0L The air conditioning refrigerant
ECOBOOST™ system contains refrigerant under
high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.

Capacities

Item Capacity

Engine oil fill capacity including the oil filter. 1.1 gal (4.3 L)
Engine oil fill capacity excluding the oil filter. 1.0 gal (3.9 L)
Engine coolant fill capacity. 1.9 gal (7.2 L)

Automatic transmission fluid fill capacity.

1 2.5 gal (9.3 L)

Fuel tank fill capacity. 13.6 gal (51.6 L)

Washer system fill capacity. 1.2 gal (4.5 L)
Air conditioning refrigerant fill capacity. 1.65 lb (0.75 kg)
Air conditioning refrigerant compressor oil fill capacity. 0.26 lb (0.12 kg)
1
Approximate dry fill capacity. Actual amount may vary during fluid changes. Contact an
authorized dealer for fluid level checking and filling.

Specifications
Adding Engine Oil
Use oil and fluids that meet the defined
Quantity specification and viscosity grades.
0.2 gal (0.7 L) Note: Use of other fluids may lead to
damage which is not covered by the vehicle
The quantity of engine oil required to raise Warranty.
the indicated level on the dipstick from
minimum to maximum.
Materials
Name Specification
Motorcraft® SAE 5W-20 Synthetic Blend Motor Oil (U.S.) WSS-M2C945-A
Motorcraft® SAE 5W-20 Super Premium Motor Oil / Huile moteur
de très haute qualité SAE 5W-20 Motorcraft® (Canada)
XO-5W20-QSP (U.S.)
CXO-5W20-LSP12 (Canada)

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 Capacities and Specifications

Name Specification
Motorcraft® Orange Concentrated Antifreeze/Coolant (U.S.) WSS-M97B44-D
Motorcraft® Orange Concentrated Antifreeze/Coolant /
Antigel/liquide de refroidissement concentré orange Motorcraft®
(Canada)
VC-3-B (U.S.)
CVC-3-B2 (Canada)
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid WSS-M6C65-A2
(U.S.)
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid
/ Liquide de frein automobile haute performance DOT 4 LV
Motorcraft® (Canada)
PM-20 (U.S. & Canada)
Motorcraft® Dual Clutch Transmission Fluid (U.S.) WSS-M2C200-D2
Motorcraft® Dual Clutch Transmission Fluid / Huile pour boîtes
embrayage double Motorcraft® (Canada)
XT-11-QDC (U.S. & Canada)
Motorcraft® Premium Windshield Wash Concentrate with Bitterant WSS-M14P19-A
(U.S.)
Motorcraft® Premium Quality Windshield Washer Fluid / Liquide
lave-glace de haute qualité Motorcraft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
R-1234yf Refrigerant (U.S.) WSS-M17B21-A
R-1234yf Refrigerant / Frigorigène R-1234yf (Canada)
YN-33-A (U.S.)
HS7Z-19B519-BA (Canada)
Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.) WSS-M2C300-A2
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pour
frigorigène R-1234yf Motorcraft® (Canada)
YN-35 (U.S. & Canada)
Motor oils of the recommended viscosity
grade that meet API SN requirements and
display the API Certification Mark for
gasoline engines are also acceptable. Do
not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
Note: Automatic transmissions that require
MERCON® LV transmission fluid should
only use MERCON® LV transmission fluid.

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 Capacities and Specifications

An oil that displays this symbol conforms • Reduced engine performance.

to current engine, emission system and • Reduced fuel economy.
fuel economy performance standards of
the International Lubricants Specification • Reduced brake performance.
Advisory Committee (ILSAC). Do not use supplemental engine oil
Note: Do not use more than 1.1 qt (1 L) of additives because they are unnecessary
the alternative engine oil between and could lead to engine damage that may
scheduled service intervals. not be covered by the vehicle Warranty.
Using oil and fluids that do not meet the Alternative Engine Oil for
defined specification and viscosity grade Extremely Cold Climates
may lead to:
To improve engine cold start performance,
• Component damage which may not be we recommend that you use the following
covered by the vehicle Warranty. alternative engine oil in extremely cold
• Longer engine cranking periods. climates, where the ambient temperature
• Increased emission levels. reaches -22.0°F (-30°C) or below.

Materials
Name Specification

Motorcraft® SAE 0W-20 Premium Synthetic Blend Motor

Oil:
WSS-M2C947-A
Engine Oil - SAE 0W-20
XO-0W20-QSP

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 Capacities and Specifications

CAPACITIES AND WARNING

SPECIFICATIONS - 2.0L The air conditioning refrigerant
system contains refrigerant under
high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.

Capacities

Item Capacity

Engine oil fill capacity including the oil filter. 1.1 gal (4.3 L)
Engine oil fill capacity excluding the oil filter. 1.0 gal (3.9 L)
Engine coolant fill capacity. 1.8 gal (7 L)

Automatic transmission fluid fill capacity.

1 2.5 gal (9.3 L)

Fuel tank fill capacity. 13.6 gal (51.6 L)

Washer system fill capacity. 1.2 gal (4.5 L)
Air conditioning refrigerant fill capacity. 0.99 lb (0.45 kg)
Air conditioning refrigerant compressor oil fill capacity. 0.26 lb (0.12 kg)
1
Approximate dry fill capacity. Actual amount may vary during fluid changes. Contact an
authorized dealer for fluid level checking and filling.

Specifications
Adding Engine Oil
Only use fluid that meets Ford
Quantity specifications. Use oil and fluids that meet
the defined specification and viscosity
0.2 gal (0.7 L) grades.
The quantity of engine oil required to raise Note: Use of other fluids may lead to
the indicated level on the dipstick from damage which is not covered by the vehicle
minimum to maximum. Warranty.
Materials
Name Specification
Motorcraft® SAE 5W-20 Synthetic Blend Motor Oil (U.S.) WSS-M2C945-A
Motorcraft® SAE 5W-20 Super Premium Motor Oil / Huile moteur
de très haute qualité SAE 5W-20 Motorcraft® (Canada)
XO-5W20-QSP (U.S.)
CXO-5W20-LSP12 (Canada)

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 Capacities and Specifications

Name Specification
Motorcraft® Orange Concentrated Antifreeze/Coolant (U.S.) WSS-M97B44-D
Motorcraft® Orange Concentrated Antifreeze/Coolant /
Antigel/liquide de refroidissement concentré orange Motorcraft®
(Canada)
VC-3-B (U.S.)
CVC-3-B2 (Canada)
Automatic Transmission Fluid WSS-M2C98-A
Engine Oil - SAE 5W-20 WSS-M2C948-B
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake WSS-M6C65-A2
Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake
Fluid / Liquide de frein automobile haute performance DOT 4 LV
Motorcraft® (Canada)
PM-20 (U.S. & Canada)
R-1234yf Refrigerant (U.S.) WSS-M17B21-A
R-1234yf Refrigerant / Frigorigène R-1234yf (Canada)
YN-33-A (U.S.)
HS7Z-19B519-BA (Canada)
Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.) WSS-M2C300-A2
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pour
frigorigène R-1234yf Motorcraft® (Canada)
YN-35 (U.S. & Canada)
Motor oils of the recommended viscosity
grade that meet API SN requirements and
display the API Certification Mark for
gasoline engines are also acceptable. Do
not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
Note: Automatic transmissions that require
MERCON® LV transmission fluid should
only use MERCON® LV transmission fluid.

An oil that displays this symbol conforms

to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
Note: Do not use more than 1.1 qt (1 L) of
the alternative engine oil between
scheduled service intervals.

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 Capacities and Specifications

Using oil and fluids that do not meet the Do not use supplemental engine oil
defined specification and viscosity grade additives because they are unnecessary
may lead to: and could lead to engine damage that may
• Component damage which may not be not be covered by the vehicle Warranty.
covered by the vehicle Warranty.
Alternative Engine Oil for
• Longer engine cranking periods. Extremely Cold Climates
• Increased emission levels.
To improve engine cold start performance,
• Reduced engine performance. we recommend that you use the following
• Reduced fuel economy. alternative engine oil in extremely cold
• Reduced brake performance. climates, where the ambient temperature
reaches -22.0°F (-30°C) or below.

Materials
Name Specification

Motorcraft® SAE 0W-20 Premium Synthetic Blend Motor

Oil:
WSS-M2C947-A
Engine Oil - SAE 0W-20
XO-0W20-QSP

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 Audio System

GENERAL INFORMATION
Radio Frequencies and Reception Factors

Radio Reception Factors

Distance and Strength The further you travel away from an FM station, the weaker
the signal and the weaker the reception.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Station overload When you pass near a radio transmission tower, a stronger
signal can override a weaker signal and can cause interfer-
ence in the audio system.

Changes or modifications not expressively

MP3 and WMA Track and Folder approved by the party responsible for
Structure compliance could void the user's authority
to operate the equipment.
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows: AUDIO UNIT - VEHICLES WITH:
• There are two different modes for MP3 SYNC
and WMA disc playback: MP3 and
WMA track mode (system default) and WARNING
MP3 and WMA folder mode.
Driving while distracted can result in
• MP3 and WMA track mode ignores any loss of vehicle control, crash and
folder structure on the MP3 and WMA injury. We strongly recommend that
disc. The player numbers each MP3 you use extreme caution when using any
and WMA track on the disc (noted by device that may take your focus off the
the .mp3 or .WMA file extension) from road. Your primary responsibility is the safe
T001 to a maximum of T255. operation of your vehicle. We recommend
FCC Notice against the use of any hand-held device
while driving and encourage the use of
This device complies with Part 15 of the voice-operated systems when possible.
FCC Rules. Operation is subject to the Make sure you are aware of all applicable
following two conditions: (1) this device local laws that may affect the use of
may not cause harmful interference, and electronic devices while driving.
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
FCC ID: A8DGEN3-1D

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 Audio System

Switching the Audio Unit On and Changing Radio Stations

Off

A Manual tuning.
Adjusting the Volume B Station name tuning.
Note: You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the numeric preset buttons.

Selecting Media
Press the button to select media
mode.
Press the button again to display
the available media sources. Repeatedly
press the button to scroll through the
available media sources.

Selecting the Radio

Press the button to select radio
mode.
Press the button again to display
the available radio sources. Repeatedly
press the button to scroll through the
available radio sources.

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 Audio System

Scrolling Through the Menu Returning to the Previous Screen

Options

Seek Up and Next Track Button

Seek Down and Previous Track

Button

Pausing or Playing Media

In radio mode, press the button
to mute the signal. Press the
button again to restore the
Selecting a Menu Option signal.
In media mode, press the button to pause
playback. Press the button again to resume
playback.

Apps
Press the button to enable or
disable the control of a mobile
app that is running on your
Bluetooth or USB device.

System Settings
Press the button to adjust
general system settings, for
example voice features, display,
clock and others.

Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.

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 Audio System

Using a Cell Phone

You can make a call from a
recent call list, contact list or dial
a number.

AUDIO UNIT - VEHICLES WITH:

SYNC 3
Switching the Audio Unit On and
Off
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend Adjusting the Volume
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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 Audio System

Changing Radio Stations Switching the Screen On and Off

Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.

A Manual tuning. USB PORT (If Equipped)

Note: You can change radio stations using
the seek buttons. WARNING
Seek Up and Next Track Button Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
Seek Down and Previous Track road. Your primary responsibility is the safe
Button operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Pausing or Playing Media Make sure you are aware of all applicable
local laws that may affect the use of
In radio mode, press the button electronic devices while driving.
to mute the signal. Press the
button again to restore the
signal.
In media mode, press the button to pause
playback. Press the button again to resume
playback.

The USB port allows you to plug in media

playing devices, memory sticks and charge
devices (if supported). See SYNC™ (page
290).

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 SYNC™

GENERAL INFORMATION Driving Restrictions

For your safety, certain features are
SYNC is an in-vehicle communications
speed-dependent and restricted when your
system that works with your
vehicle is traveling over 3 mi (5 km).
Bluetooth-enabled cellular phone and
portable media player. This allows you to: Safety Information
• Make and receive calls.
• Access and play music from your WARNING
portable music player. Driving while distracted can result in
• Use 911 Assist or Emergency Assistance loss of vehicle control, crash and
and applications via SYNC AppLink.
* injury. We strongly recommend that
you use extreme caution when using any
• Access phonebook contacts and music device that may take your focus off the
using voice commands. road. Your primary responsibility is the safe
• Stream music from your connected operation of your vehicle. We recommend
phone. against the use of any hand-held device
• Text message. while driving and encourage the use of
voice-operated systems when possible.
• Use the advanced voice recognition Make sure you are aware of all applicable
system. local laws that may affect the use of
• Charge your USB device (if your device electronic devices while driving.
supports this).
*
These features are not available in all When using SYNC:
markets and may require activation. • Do not operate playing devices if the
Available AppLink enabled apps vary by power cords or cables are broken, split
market. or damaged. Place cords and cables
Make sure that you review your device's out of the way, so they do not interfere
manual before using it with SYNC. with the operation of pedals, seats,
compartments or safe driving abilities.
Support • Do not leave playing devices in your
vehicle during extreme conditions as it
SYNC support is available at your regional could cause them damage. See your
Ford website. See SYNC™ device's manual for further information.
Troubleshooting (page 299).
• Do not attempt to service or repair the
SYNC Owner Account system. See an authorized dealer.

Why do I need a SYNC owner account? Privacy Information

• Essential for keeping up with the latest When a cellular phone is connected to
software downloads available for SYNC, the system creates a profile within
SYNC. your vehicle that is linked to that cellular
• Access to customer support for any phone. This profile is created in order to
questions you may have. offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages

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 SYNC™

(read and unread), and call history, court order, or where required by law
including history of calls when your cellular enforcement, other government
phone was not connected to the system. authorities, or other third parties acting
In addition, if you connect a media device, with lawful authority. Other parties may
the system creates and retains an index of seek to access the information
supported media content. The system also independently of Ford Motor Company and
records a short development log of Ford of Canada. For further privacy
approximately 10 minutes of all recent information, see the section on 911 Assist.
system activity. The log profile and other See SYNC™ Applications and Services
system data may be used to improve the (page 294).
system and help diagnose any problems
that may occur.
USING VOICE RECOGNITION
The cellular profile, media device index,
and development log will remain in the This system helps you control many
vehicle unless you delete them and are features using voice commands. This
generally accessible only in the vehicle allows you to keep your hands on the
when the cellular phone or media player wheel and focus on what is around you.
is connected. If you no longer plan to use
the system or the vehicle, we recommend Initiating a Voice Session
you perform a Master Reset to erase all
stored information. Press the voice button. A list of
available voice commands
System data cannot be accessed without appears in the display.
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not Global Voice Commands
access the system data for any purpose These voice commands are always
other than as described absent consent, a available. You can say them at any time.

Global voice commands

Help Gives you available commands you can use

on the current screen.
List of Commands Gives you a list of possible voice
commands.
Cancel This command ends the voice session. You
can also cancel a session by pressing seek
up, seek down, or holding the voice button
for two or more seconds.

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 SYNC™

Helpful Hints System Interaction and Feedback

• Make sure the interior of your vehicle is The system provides feedback through
as quiet as possible. Wind noise from audible tones, prompts, questions and
open windows and road vibrations may spoken confirmations depending on the
prevent the system from correctly situation and the chosen level of
recognizing spoken commands. interaction. You can customize the voice
• Before giving a voice command, wait recognition system to provide more or less
for the system announcement to finish, instruction and feedback.
followed by a single tone. Any The default setting is to a higher level of
command spoken before this does not interaction in order to help you learn to use
register with the system. the system. You can change these settings
• Speak naturally, without long pauses at any time.
between words.
Adjusting the Interaction Level
• You can interrupt the system at any
time while it is speaking by pressing the Press the voice button. When
voice button. You can cancel a voice prompted, say:
session by pressing and holding the
voice button.

Voice Command Action and Description

Voice Settings
Then either of the following:
Interaction Mode Standard Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Advanced Provides less audible interaction and guid-
ance.

Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.

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 SYNC™

To adjust this setting press the voice button, when prompted say:
Voice Command Action and Description

Voice Settings
Then any of the following:
Phone Confirmation Off When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation On The system will make a best guess; you
may still occasionally be asked to confirm
settings.

Note: Make sure to switch on the ignition

and the radio. Shift the transmission into
USING SYNC™ WITH YOUR park (P) for automatic transmission or first
PHONE gear for manual transmission.

Hands-free calling is one of the main Using the Audio System

features of SYNC. While the system Note: To scroll through the menus, press
supports a variety of features, many are the up and down arrows on your audio
dependent on your cellular phone's system.
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology 1. Make sure to switch on your phone's
support the following functions: Bluetooth feature before starting the
• Answering an incoming call. search. See your device's manual if
necessary.
• Ending a call.
2. Press the Settings button.
• Dialing a number.
3. Select Bluetooth from the menu.
• Redialing.
4. Press the OK button.
• Call waiting notification.
5. Select the option to add. This starts
• Caller ID. the pairing process.
Other features, such as text messaging 6. When a message to begin pairing
using Bluetooth and automatic phonebook appears in the audio display, search for
download, are phone-dependent features. SYNC on your device.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.

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 SYNC™

7. When prompted on your cell phone’s

display, confirm that the PIN provided Voice Command
by SYNC matches the PIN displayed
on your cell phone. Your phone is now ___ List of Commands
paired and the display indicates that
the pairing was successful. If you are Help
prompted to enter a PIN on your device, Call ___
enter the PIN displayed on the screen.
The display indicates when the pairing Dial ___
is successful.
Text Messages
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current __ is a dynamic listing, meaning that it
phone as the primary phone and could be the name of anything, such as a
downloading your phonebook. contact or phone number.

Using Voice Commands Phone Controls

Make sure to switch on your Use the phone buttons on your steering
phone's Bluetooth feature wheel to answer, reject, or hang up a call.
before starting the search. See
your device's manual if necessary. Accessing Features through the
Phone Menu
Press the voice button and when You can access your call history,
prompted say: phonebook, sent text messages, as well
as access phone and system settings.
Voice Command Action and Descrip-
tion 1. Press the PHONE button to enter the
phone menu.
Pair Phone Follow the instruc- 2. Scroll through the menu to view
tions on the audio contacts, text messages, and the
display. phone dialer.

Phone Voice Commands

SYNC™ APPLICATIONS AND
Press the voice button. You can SERVICES
do things like place a phone call
and access text messages. • 911 Assist: Can alert 911 in the event of
When prompted, say a command. See the an emergency.
following table for example commands.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Spotify and Glympse (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.

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 SYNC™

911 Assist If a crash deploys an airbag (excluding

knee airbags and rear inflatable safety
WARNINGS belts [if equipped]) or activates the fuel
Unless the 911 Assist setting is set on pump shut-off, your SYNC-equipped
before a crash, the system will not vehicle may be able to contact emergency
dial for help which could delay services by dialing 911 through a paired and
response time, potentially increasing the connected Bluetooth-enabled phone.
risk of serious injury or death after a crash. See SYNC™ (page 290). Important
Do not wait for 911 Assist to make an information about airbag deployment is in
emergency call if you can do it this chapter.
yourself. Dial emergency services See Roadside Emergencies (page 181).
immediately to avoid delayed response Important information about the fuel pump
time which could increase the risk of shut-off is in this chapter.
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds Setting 911 Assist On or Off
of the crash, the system or phone may be
damaged or non-functional. Press the Settings button then select:
Always place your phone in a secure Menu Action and Description
location in your vehicle so it does not Item
become a projectile or get damaged
in a crash. Failure to do so may cause 911 Assist Select the desired option, on
serious injury to someone or damage the or off.
phone which could prevent 911 Assist from
working properly. To make sure that 911 Assist works
properly:
Note: The SYNC 911 Assist feature must be • SYNC must be powered and working
set on before the incident. properly at the time of the incident and
Note: The SYNC 911 Assist feature only throughout feature activation and use.
operates in the U.S., Canada or in a territory • The 911 Assist feature must be set on
in which 911 is the emergency number. before the incident.
Note: Before setting this feature on, make • You must pair and connect a
sure that you read the 911 Assist Privacy Bluetooth-enabled and compatible
Notice later in this section for important cell phone to SYNC.
information. • A connected Bluetooth-enabled phone
Note: If any user switches 911 Assist to on must have the ability to make and
or off, that setting applies for all paired maintain an outgoing call at the time
phones. If 911 Assist is switched off, either of the incident.
a voice message plays or a display message • A connected Bluetooth-enabled phone
or an icon comes on when your vehicle is must have adequate network coverage,
started and after a previously paired phone battery power and signal strength.
connects.
• The vehicle must have battery power
Note: Every phone operates differently. and be located in the U.S., Canada or
While SYNC 911 Assist works with most in a territory in which 911 is the
cellular phones, some may have trouble emergency number.
using this feature.

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 SYNC™

In the Event of a Crash 911 Assist Privacy Notice

Not all crashes deploy an airbag or activate When you switch on 911 Assist, it may
the fuel pump shut-off (the triggers for 911 disclose to emergency services that your
Assist). If a connected cell phone sustains vehicle has been in a crash involving the
damage or loses its connection to SYNC deployment of an airbag or activation of
during a crash, SYNC searches for and tries the fuel pump shut-off. Certain versions or
to connect to a previously paired cell updates to 911 Assist may also be capable
phone; SYNC then attempts to call the of electronically or verbally disclosing to
emergency services. 911 operators your vehicle location or other
details about your vehicle or crash to assist
Before making the call:
911 operators to provide the most
• SYNC provides a short window of time appropriate emergency services. If you do
(about 10 seconds) to cancel the call. not want to disclose this information, do
If you fail to cancel the call, SYNC not switch the feature on.
attempts to dial 911.
• SYNC says the following, or a similar SYNC Mobile Apps
message: "SYNC will attempt to call
The system enables voice and steering
911, to cancel the call, press Cancel on
wheel control of SYNC AppLink enabled
your screen or press and hold the
smartphone apps. When an app is running
phone button on your steering wheel".
through AppLink, you can control main
If you do not cancel the call, and SYNC features of the app through voice
makes a successful call, a pre-recorded commands and steering wheel controls.
message plays for the 911 operator, and
Note: You must pair and connect your
then the occupant(s) in your vehicle is able
smartphone to SYNC to access AppLink.
to talk with the operator. Be prepared to
provide your name, phone number and Note: iPhone users need to connect the
location immediately, because not all 911 phone to the USB port.
systems are capable of receiving this Note: Android users need to connect the
information electronically. phone to SYNC using Bluetooth.
911 Assist May Not Work If Note: For information on available apps,
supported smartphone devices and
• Your cellular phone or 911 Assist troubleshooting tips please visit the Ford
hardware sustains damage in a crash. website.
• The vehicle's battery or the SYNC
Availability of SYNC AppLink enabled Apps
system has no power.
will vary by region.
• The phone(s) thrown from your vehicle Note: Make sure you have an active account
are the ones paired and connected to for the app that you have downloaded.
the system. Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.

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 SYNC™

To Access Using the SYNC Menu Menu Action and Description

Item
Press the Mobile Apps button to access
the menu on-screen. Then select: Mobile available applications and
Apps select a particular app.
Menu Action and Description
Item
Note: If you cannot find a compatible SYNC
Find Scroll through the list of AppLink app, make sure the required app is
running on the mobile device.

To Access Using Voice Commands

Press the voice button then when prompted say:

Voice Command Action and Description

Mobile Applications Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you
can press the voice button and speak commands specific to the
app, for example "Play Playlist Road Trip".
List Applications SYNC lists all of the currently available mobile apps.
Find Applications Searches your connected mobile device for SYNC-compatible
mobile apps.
Help Use this command to discover the available voice commands.

When you launch an app using SYNC, the

App Permissions system may ask you to grant certain
permissions, for example:
App permissions are organized by groups.
You can grant these group permissions • To allow your vehicle to provide vehicle
individually. You can change a permission information to the app such as, but not
group status any time when not driving, by limited to: Fuel level, fuel economy, fuel
using the settings menu. consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.

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 SYNC™

• To allow your vehicle to provide USING SYNC™ WITH YOUR

location information, including: GPS
and speed. MEDIA PLAYER
• To allow the app to send push SYNC supports digital media sources
notifications using the vehicle display including: iPod, Bluetooth devices, and
and voice capabilities while running in most USB drives. SYNC also supports
a background state. Push notifications audio formats, such as MP3, WMA, WAV
may be particularly useful for news or and ACC.
location based apps.
Note: You only need to grant permissions Media Sources
the first time you use an app with SYNC. The AUX button allows you to view and
Note: Ford is not responsible or liable for select available media sources.
any damages or loss of privacy relating to Press the AUX button to view your
usage of an app, or dissemination of any sources. Use the directional arrows and OK
vehicle data that you approve Ford to button to select your source. You can also
provide to an app. use the steering wheel audio controls.
Enabling SYNC Mobile Apps
Audio Voice Commands
In order to enable mobile apps, SYNC
Press the voice button. You can
requires user consent to send and receive
do things like play a specific song
app authorization information and updates
or album, skip to the next song,
using the data plan associated with the
or tune to a radio station. When prompted,
connected device.
say a command. See the following table
Data is sent to Ford in the United States for example commands. Not all
through the connected device. The commands may be available on your
information is encrypted and includes your vehicle.
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place Command
automatically.
___ List of Commands
Note: You must enable mobile apps for
each connected device the first time you Help
select a mobile app using the system.
Pause
Note: Standard data rates apply. Ford is
not responsible for any additional charges Play
you may receive from your service provider, Next Track
when your vehicle sends or receives data
through the connected device. This includes Previous Track
any additional charges incurred due to
driving in areas when roaming out of a home AM ___
network.
FM ___
CD Player

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 SYNC™

Command Use your regional Ford website at any time

to check your phone's compatibility,
Sirius Channel ___ register your account and set preferences
as well as access a customer
USB representative via an online chat (during
certain hours).
Bluetooth Audio
Market Website(s)
__ is a dynamic listing, meaning that it
could be the name of anything, such as an North America www.SYNCMyRide.com
artist, station, or media source. www.SYNCMyRide.ca
www.sync-
SYNC™ TROUBLESHOOTING maroute.ca

Your SYNC system is easy to use. However,

should questions arise, see the tables
below.

Phone issues

Issue Possible cause(s) Possible solution(s)

The audio control settings Review your phone's manual

There is excessive back-
on your phone may be about audio adjustments.
ground noise during a phone
affecting SYNC perform-
call.
ance.
Try turning off the device,
During a call, I can hear the
This may be a possible resetting the device,
other person but they
phone malfunction. removing the device's
cannot hear me.
battery, then trying again.
Go to the website to review
your phone's compatibility.
This is a phone-dependent Try turning off the device,
feature. resetting the device or
removing the device's
SYNC is not able to down- battery, then trying again.
load my phonebook. Try pushing your phonebook
contacts to SYNC by using
This may be a possible the Add Contacts feature.
phone malfunction. Use the SYNCmyphone
feature available on the
website.

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 SYNC™

Phone issues

Issue Possible cause(s) Possible solution(s)

Try pushing your phonebook

contacts to SYNC by using
the Add Contacts feature.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.

The system says Phonebook Remove any pictures or

Downloaded but the This may be a limitation on special ring tones associ-
phonebook in SYNC is your phone's capability. ated with the missing
empty or missing contacts. contact.
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
Try turning off the device,
resetting the device or
This is a phone-dependent removing the device's
feature. battery, then trying again.
Try deleting your device
from SYNC, deleting SYNC
I am having trouble from your device and trying
connecting my phone to again.
SYNC. Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
This may be a possible your phone.
phone malfunction.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.

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 SYNC™

Phone issues

Issue Possible cause(s) Possible solution(s)

This is a phone-dependent Go to the website to review

feature. your phone's compatibility.
Text messaging is not Try turning off the device,
working on SYNC. This may be a possible resetting the device or
phone malfunction. removing the device's
battery, then trying again.
I cannot return to the Phone
You are on the Select a Press the Phone button to
menu when selecting a
Character screen. return to the Phone menu.
contact.

USB and media issues

Issue Possible cause(s) Possible solution(s)

Try turning off the device,

resetting the device,
removing the device's
battery, then trying again.
Make sure you are using the
manufacturer's cable.
I am having trouble This may be a possible
connecting my device. device malfunction. Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
SYNC does not recognize
leaving the device in your
my device when I turn on the This is a device limitation.
vehicle during very hot or
car.
cold temperatures.
Review the device compatib-
ility chart on the SYNC
Bluetooth audio does not This is a phone-dependent website to confirm your
stream. feature. phone supports the
Bluetooth audio streaming
function.

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 SYNC™

USB and media issues

Issue Possible cause(s) Possible solution(s)

Make sure you correctly

connect the device to SYNC,
The device is not connected.
and that you have pressed
play on your device.
Your music files may not
contain the correct artist,
song title, album or genre Make sure that all song
information. details are populated.
SYNC does not recognize
The file may be corrupted.
music that is on my device.
Some devices require you to
The song may have copy-
change the USB settings
right protection, which does
from mass storage to MTP
not allow it to play.
class.
Switch radio bands and
return to Sirius or switch the
I cannot change the Sirius feature off. You can then
Sirius Replay is active.
station. change the Sirius station
using the directional
buttons.

Voice command issues

Issue Possible cause(s) Possible solution(s)

Review the phone voice

commands and the media
You may be using the wrong
voice commands at the
voice commands.
beginning of their respective
sections.
SYNC does not understand After pressing the voice icon,
what I am saying. wait until after the tone
sounds and Listening
You may be speaking too
appears before saying a
soon or at the wrong time.
command. Any command
spoken before this does not
register with the system.
Review the media voice
SYNC does not understand You may be using the wrong
commands at the beginning
the name of a song or artist. voice commands.
of the media section.

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 SYNC™

Voice command issues

Issue Possible cause(s) Possible solution(s)

Say the song or artist

exactly as listed. If you say
"Play Artist Prince", the
system does not play music
You may be saying the by Prince and the Revolution
name differently than the or Prince and the New
way you saved it. Power Generation.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
The system may not be them. LOLA requires you to
reading the name the same say "L-O-L-A".
way you are saying it. Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.

You may be using the wrong Make sure you are saying the
voice commands. contacts exactly as they are
listed. For example, if you
save a contact as Joe
SYNC does not understand Wilson, say "Call Joe
or is calling the wrong Wilson".
contact when I want to
make a call. Using the SYNC phone
menu, open the phonebook
and scroll to the name
You may be saying the SYNC is having trouble
name differently than the understanding. SYNC will
way you saved it. read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.

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 SYNC™

Voice command issues

Issue Possible cause(s) Possible solution(s)

The system works better if

The system may not be
you list full names, such as
reading the name the same
"Joe Wilson" rather than
way you are saying it.
"Joe".
Contacts in your phonebook Do not use special charac-
may be very short and ters, such as 123 or ICE, as
similar, or they may contain the system does not recog-
special characters. nize them.
If a contact is in CAPS, you
Your phonebook contacts have to spell it. JAKE
may be in CAPS. requires you to say "Call J-
A-K-E".

AppLink issues

Issue Possible cause(s) Possible solution(s)

Ensure you have a compat-

ible smartphone; an Android
with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
AppLink Mobile Applica-
ally, ensure your phone is
tions: When I select "Find An AppLink capable phone
paired and connected to
New Apps," SYNC does not is not connected to SYNC.
SYNC in order to find
find any applications.
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
AppLink-enabled apps are latest version of the app
My phone is connected, but
not installed and running on from your phone's app store.
I still cannot find any apps.
your mobile device. Ensure the app is running on
your phone. Some apps
require you to register or

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 SYNC™

AppLink issues

Issue Possible cause(s) Possible solution(s)

login on the app on the

phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
Sometime apps do not menu, selecting 'Apps.' then
My phone is connected, my properly close and re-open finding the particular app
app(s) are running, but I still their connection to SYNC, and choosing 'Force stop.'
cannot find any apps. over ignition cycles, for Don't forget to restart the
example. app afterwards, then select
"Find New Apps" on SYNC.
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
My Android phone is There is a Bluetooth bug on Reset the Bluetooth on your
connected, my app(s) are some older versions of the phone by turning it off and
running, I restarted them, Android operating system then turning Bluetooth back
but I still cannot find any that may cause apps that on. If you are in your vehicle,
apps. were found on your previous SYNC should be able to
vehicle drive to not be found automatically re-connect to
again if you have not turned your phone if you press the
off Bluetooth. "Phone" button.

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 SYNC™

AppLink issues

Issue Possible cause(s) Possible solution(s)

Unplug the USB cable from

the phone, wait a moment,
My iPhone phone is and plug the USB cable
connected, my app is back in to the phone. After a
The USB connection to
running, I restarted the app few seconds, the app should
SYNC may need to be reset.
but I still cannot find it on appear in SYNC's Mobile
SYNC. Apps Menu. If not, "Force
Close" the application and
restart it.
Try increasing the Bluetooth
I have an Android phone. I
volume of the device by
found and started my media
The bluetooth volume on using the device's volume
app on SYNC, but there is no
the phone may be low. control buttons which are
sound or the sound is very
most often found on the
low.
side of the device.
Some Android devices have Force close or uninstall the
a limited number of apps you do not want SYNC
bluetooth ports apps can to find. If the app has a "Ford
I can only see some of the use to connect. If you have SYNC" setting, disable that
AppLink apps running on my more AppLink apps on your setting in the app's settings
phone listed in SYNC's phone than the number of menu on the phone.
Mobile Apps Menu. available Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile
apps menu.

SYNC System Reset

The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and
will not erase any information previously stored in the system (Such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset,
press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. Release both buttons after 2-3 seconds. Please allow a few minutes for the
reset to complete. After a few minutes has passed you can resume using the SYNC
system.

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 SYNC™ 3

GENERAL INFORMATION Getting to Know Your System

The SYNC 3 system allows you to interact
WARNING with a variety of features using the
Driving while distracted can result in touchscreen and voice commands. By
loss of vehicle control, crash and integrating with your Bluetooth-enabled
injury. We strongly recommend that phone, the touchscreen provides easy
you use extreme caution when using any interaction with audio, multimedia, climate
device that may take your focus off the control, navigation, and your phone's SYNC
road. Your primary responsibility is the safe AppLink.
operation of your vehicle. We recommend
against the use of any hand-held device Using the Touchscreen
while driving and encourage the use of To operate the touchscreen, you can
voice-operated systems when possible. simply touch the item or option that you
Make sure you are aware of all applicable want to select. The button highlights when
local laws that may affect the use of you select it.
electronic devices while driving.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.

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 SYNC™ 3

Item Menu Item Action and Description

A Status Bar This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
B Home This button is available on the main screens. Pressing it
takes you to the home screen view.
C Clock This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 353).
D Outside This displays the current outside temperature.
Temperature
E Feature Bar You can touch any of the buttons on this bar to select a
feature.

The touchscreen allows you quick access The Status Bar

to all of your comfort, navigation,
Additional icons also display in the status
communication and entertainment
bar depending on market, vehicle options
options. Using the status and feature bar
you can quickly select the feature you want and current operation. If a feature is not
active, the icon does not display. Certain
to use.
icons may move to the left or right
Note: Your system is equipped with a depending on what options are active.
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).

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 SYNC™ 3

Callout Item Description

A Microphone Mute This icon displays when your phone's microphone is

muted. A caller cannot hear you.
B Mute This icon displays when the audio system is muted.
C Download This icon displays when SYNC 3 has received a soft-
ware update. Pressing the icon will show more details
about the new software.
D Wi-Fi This icon displays when the system is connected to
a Wi-Fi network.
E Wi-Fi in Range This icon displays when an available Wi-Fi network
is within range.
F Roaming This icon displays when your cell phone is roaming.
G Text Message This icon displays when you receive a text message
on your phone.

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 SYNC™ 3

Callout Item Description

H 911 Assist Off This icon displays when 911 Assist is set to off and
your phone is connected to SYNC.
I Bluetooth Alert This icon displays when there is an active Bluetooth
alert.
J Bluetooth This icon displays to show an active Bluetooth
connection.

Messages may also appear in the status

bar to provide you with notifications. You
can select the message to view the
associated feature.

Feature Bar

Feature Bar Item Functions

Audio Allows you to control the media playing in

your vehicle. You can control all audio
features including AM, FM and satellite
radio and media streaming over a Bluetooth
device or through a USB connection.
Phone Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Navigation Allows you to see your vehicle's location on
a virtual road map, get driving directions to
(If equipped) your destination and find points of interest
along your route.
Apps Connect and control SYNC 3 compatible
apps running on your iPhone or Android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Settings You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.

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 SYNC™ 3

Cleaning the Touchscreen SEEK NEXT:

You can remove fingerprints with a dry, • While in radio mode, press to seek
clean, soft cloth. between memory presets or press and
hold to fast seek.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the • While in USB, Bluetooth Audio or CD
cloth and try to clean it again. mode, press to seek between songs or
press and hold to fast seek.
Note: Do not use detergent or any type of
solvent to clean the touchscreen. SEEK PREVIOUS:
• While in radio mode, press to seek
Note: Do not pour or spray alcohol onto the between memory presets or press and
touchscreen. hold to fast seek.
Using Voice Recognition • While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
Using voice commands allows you to keep press and hold to fast seek.
your hands on the wheel and eyes on the
road. The system provides feedback PHONE ACCEPT: Press to answer a call
through audible tones, prompts, questions or switch between calls.
and spoken confirmations depending on PHONE REJECT: Press to end a call or
the situation and the chosen level of reject an incoming call.
interaction (voice settings).
Note: On some models, SEEK NEXT may
The system also asks short questions be combined with PHONE REJECT and
(confirmation prompts) when it is not sure SEEK PREVIOUS may be combined with
of your request or when there are multiple PHONE ACCEPT.
possible responses to your request.
See Steering Wheel (page 65).
When using voice commands, words and
icons may appear in the status bar Using Your Bezel Controls
indicating the status of the voice command
session. See Using Voice Recognition Depending on your vehicle and option
(page 291). package, you may also have these controls
on your instrument panel:
Using the Steering Wheel Controls • Power or VOL: Press to switch the
Depending on your vehicle and option audio system on and off, or turn to
package, you can use different controls on adjust the volume.
your steering wheel to interact with the • Sound Settings: Press to access the
touchscreen system in different ways. audio settings.
VOL: Control the volume of audio output. • Seek: Press to seek through radio
stations or audio tracks.
Voice: Press to start a voice session. Press
again to stop the voice prompt and • Play or Pause: Press to either play or
immediately begin speaking. Press and pause a track.
hold to end a voice session. • Tune: Turn to manually tune radio
stations.
• Display: Press to switch the display on
or off.

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 SYNC™ 3

911 Assist If a crash deploys an airbag (excluding

knee airbags and rear inflatable safety
WARNINGS belts [if equipped]) or activates the fuel
Unless the 911 Assist setting is set on pump shut-off, your SYNC-equipped
before a crash, the system will not vehicle may be able to contact emergency
dial for help which could delay services by dialing 911 through a paired and
response time, potentially increasing the connected Bluetooth-enabled phone. You
risk of serious injury or death after a crash. can learn more about the 911 Assist
feature, by visiting:
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services Website
immediately to avoid delayed response www.owner.ford.com
time which could increase the risk of www.syncmyride.ca
serious injury or death after a crash. If you www.syncmaroute.ca
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. For important information about airbag
deployment and the fuel pump shut-off
Always place your phone in a secure please see the Supplementary Restrains
location in your vehicle so it does not and Roadside Emergencies sections of
become a projectile or get damaged your owner manual.
in a crash. Failure to do so may cause
serious injury to someone or damage the To switch 911 Assist on and off please view
phone which could prevent 911 Assist from the settings information. See Settings
working properly. (page 353).
To make sure that 911 Assist works
Note: The SYNC 911 Assist feature must be correctly:
set on before the incident. • SYNC must be powered and working
Note: The SYNC 911 Assist feature only properly at the time of the incident and
operates in the U.S., Canada or in a territory throughout feature activation and use.
in which 911 is the emergency number. • The 911 Assist feature must be set on
before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy • You must pair and connect a
Notice later in this section for important Bluetooth-enabled and compatible
information. cell phone to SYNC.
Note: If any user sets 911 Assist to on or off, • A connected Bluetooth-enabled phone
that setting applies for all paired phones. If must have the ability to make and
911 Assist is switched off and the phone is maintain an outgoing call at the time
connected to SYNC, an icon displays on the of the incident.
status bar. • A connected Bluetooth-enabled phone
Note: Every phone operates differently. must have adequate network coverage,
While SYNC 911 Assist works with most battery power and signal strength.
cellular phones, some may have trouble • The vehicle must have battery power
using this feature. and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.

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 SYNC™ 3

In the Event of a Crash 911 Assist Privacy Notice

Not all crashes will deploy an airbag or When you switch on 911 Assist, it may
activate the fuel pump shut-off (the disclose to emergency services that your
triggers for 911 Assist). If a connected cell vehicle has been in a crash involving the
phone sustains damage or loses its deployment of an airbag or activation of
connection to SYNC during a crash, SYNC the fuel pump shut-off. Certain versions or
will search for and try to connect to a updates to 911 Assist may also be capable
previously paired cell phone; SYNC will of electronically or verbally disclosing to
then attempt to call the emergency 911 operators your vehicle location or other
services. details about your vehicle or crash to assist
911 operators to provide the most
Before making the call:
appropriate emergency services. If you do
• SYNC provides a short window of time not want to disclose this information, do
(about 10 seconds) to cancel the call. not switch the feature on.
If you fail to cancel the call, SYNC
attempts to dial 911. Safety Information
• SYNC says the following, or a similar
message: "SYNC will attempt to call WARNING
911, to cancel the call, press Cancel on Driving while distracted can result in
your screen or press and hold the loss of vehicle control, crash and
phone button on your steering wheel." injury. We strongly recommend that
If you do not cancel the call, and SYNC you use extreme caution when using any
makes a successful call, a pre-recorded device that may take your focus off the
message plays for the 911 operator, and road. Your primary responsibility is the safe
then the occupant(s) in your vehicle is able operation of your vehicle. We recommend
to talk with the operator. Be prepared to against the use of any hand-held device
provide your name, phone number and while driving and encourage the use of
location immediately, because not all 911 voice-operated systems when possible.
systems are capable of receiving this Make sure you are aware of all applicable
information electronically. local laws that may affect the use of
electronic devices while driving.
911 Assist May Not Work If
• Your cellular phone or 911 Assist • Do not attempt to service or repair the
hardware sustains damage in a crash. system. Have an authorized dealer
check your vehicle.
• The vehicle's battery or the SYNC
system has no power. • Do not operate playing devices if the
power cords or cables are broken, split
• The phone(s) thrown from your vehicle or damaged. Place cords and cables
are the ones paired and connected to out of the way, so they do not interfere
the system. with the operation of pedals, seats,
compartments or safe driving abilities.

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 SYNC™ 3

• Do not leave playing devices in your • Screens crowded with information,

vehicle during extreme conditions as it such as Point of Interest reviews and
could cause them damage. See your ratings, SiriusXM Traffic and Travel Link
device's user guide for further sports scores, movie times or ski
information. conditions.
• For your safety, some SYNC 3 functions • Any action that requires you to use a
are speed-dependent. Their use is keyboard is restricted, such as entering
limited to when your vehicle is traveling a navigation destination or editing
at speeds under 3 mph (5 km/h). Make information.
sure that you review your device's • All lists are limited so the user can view
manual before using it with SYNC 3. fewer entries (such as phone contacts
or recent phone call entries).
Speed-restricted Features
See the following chart for more specific
Some features of this system may be too examples.
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.

Restricted features

Cellular Phone Pairing a Bluetooth phone.

Browsing of list entries is limited for phone contacts and
recent phone calls.
System Functionality Editing the keypad code.
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active (If equipped).
Wi-Fi Editing Wi-Fi settings.
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Text Messages Viewing received text messages.
Navigation Using the keyboard to enter a destination.
Adding or editing Navigation Favorites entries or Avoid
Areas.

Creating an Owner Account

Why do I need an owner account?

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 SYNC™ 3

• Essential for keeping up with the latest

software and connected features. Website
• Access to customer support for any
questions you may have. www.owner.ford.com
www.syncmyride.ca
• Maintain account permissions. www.syncmaroute.ca
Visit the website to sign up and register.
The website notifies you if an update is
Website available. You can then select to download
the update.
www.owner.ford.com
www.syncmyride.ca You will need an empty USB drive. Please
www.syncmaroute.ca check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
SYNC Connect (If Equipped) start the download. Follow the instructions
provided to download the files to the USB
With a SYNC® Connect-equipped vehicle,
drive.
you can use FordPass® to track your
vehicle’s location and remotely access To install the update in your vehicle,
vehicle features such as start, lock and remove anything that is plugged in the USB
unlock and vehicle status including fuel ports on the media hub and plug in the
level and approximate mileage. You can USB drive containing the update. When
also schedule specific times to remotely the USB drive is plugged in, the installation
start your vehicle so it is ready to hit the should begin immediately. After a
road as soon as you are. SYNC Connect is successful installation, the update is
an optional feature on select vehicles. available the next time the vehicle is
FordPass® is available through a free started.
download via the Apple App Store® or The installation of most files occurs in the
Google Play™. Message and data rates background, and does not interrupt your
may apply. Services may be limited by use of the system. Navigation updates
mobile phone network coverage area. cannot be installed in the background,
• FCC: LHJ-FANW because the files are too large.
• IC: 2807E-FANW Please refer to the website for any further
actions.
Updating Your System
Updating Over Wi-Fi
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver To update your System over Wi-Fi your
automatic updates. vehicle must be within the range of a Wi-Fi
access point. Data rates may apply.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page.

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 SYNC™ 3

When Wi-Fi and automatic updates are

To enable automatic updates using enabled, your system checks for software
Wi-Fi, select: updates periodically. If a new version is
available, it downloads at that time.
Menu Item Software downloads can take place for up
Settings to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
Wi-fi & Hotspot the normal use of your SYNC 3 system. If
a download does not complete for any
System Wi-Fi reason, the download continues where it
left off at the next Wi-Fi connected
Available You can then select your
opportunity. Upon activation of an update,
Wi-Fi Wi-Fi network. You may
a banner displays on the touchscreen
Networks have to enter the security
indicating the system update. Select the
code if the network is
icon to see more detail. This icon displays
secured. The system
for two ignition cycles.
confirms when it has
connected to the network. To switch this feature off:

You must also give the system permission Menu Item

to update automatically. Upon vehicle
delivery, the System asks you if you would Settings
like to use the automatic update feature. General
If you agree to automatic updates, you can
press OK to confirm. If this selection does Automatic In this menu selection, you
not appear upon vehicle delivery you can System can change the selection
access it through the General Settings. See Updates for automatic updates to
Settings (page 353). You can also perform OFF.
a master reset. See SYNC™ 3
Troubleshooting (page 367). Support
If you would like to switch this feature The SYNC support team is available to
on later, select: help you with any questions you are not
able to answer on your own.
Menu Item
Monday-Saturday, 8:30am-8:00pm EST.
Settings
Sunday, 10:30am-7:30pm EST.
General United States: 1-800-392-3673.
Automatic From this menu, you can Canada: 1-800-565-3673.
System enable automatic updates.
Times are subject to change due to
Updates If you have not done so
holidays.
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.

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 SYNC™ 3

Privacy Information The cellular profile, media device index,

and diagnostic log remain in your vehicle
When you connect a cellular phone to unless you delete them and are generally
SYNC 3, the system creates a profile within accessible only in your vehicle when the
your vehicle that links to that cellular cellular phone or media player is
phone. This profile helps in offering you connected.
more cellular features and operating more
efficiently. Among other things, this profile If you sell or transfer your vehicle, we
may contain data about your cellular recommend you perform a Master Reset
phone book, text messages (read and to erase all stored information. You can
unread), and call history, including history find more information about the Master
of calls when your cell phone was not Reset in General Settings. See Settings
connected to the system. In addition, if you (page 353). System data cannot be
connect a media device, the system accessed without special equipment and
creates and retains an index of supported access to your vehicle's SYNC 3 module.
media content. The system also records a Ford Motor Company and Ford of Canada
short diagnostic log of approximately 10 do not access the system data for any
minutes of all recent system activity. The purpose other than as described absent
log profile and other system data may be consent, a court order, or where required
used to improve the system and help by law enforcement, other government
diagnose any problems that may occur. authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada.

HOME SCREEN

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 SYNC™ 3

Item Tile Home screen display

A Audio Shows the active media source.

If your vehicle does not have navigation, this space contains the
compass.
B Phone The name of the connected phone appears on the screen. The
status of the phone features also appear. This includes signal
strength, battery charge, 911 assist setting state (On or Off),
text messaging and roaming.
C Navigation * This map displays your current location or current route in real
time.
When you have navigation active, you also see the next turn
and the length of time and distance to your destination.
If your vehicle does not have navigation, this space contains the
audio information.
*
If equipped.

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 SYNC™ 3

You can touch any of the feature displays You can access each feature controlled by
to access that feature. SYNC 3 through a variety of commands.
Anytime you select the home button, the To activate the SYNC 3 voice
system returns you to this screen. commands push the voice
button on the steering wheel and
wait for the prompt.
USING VOICE RECOGNITION
___ is a dynamic listing, meaning that it can
The SYNC 3 system allows you to use voice be the name of anything, such as artist, the
commands, to control features like audio name of contact or number. The context
and phone. By using voice commands, you and the description of the command tell
can keep your hands on the wheel and your you what to say for this dynamic option.
eyes on the road.
There are some commands that work for
every feature, these commands are:

Voice Command Action and Description

Main Menu Brings you to the main menu.

Go back Returns you to the previous screen.
Cancel Ends the voice session.
List of Commands Gives you a list of possible voice commands.
___ List of Commands You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
Phone List of Commands
Navigation List of Commands
Next Page You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Previous Page You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Help Gives you available commands you can use on the current
screen.

Included here are some of the most Audio Voice Commands

popular commands for each SYNC 3
feature. ___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of a
artist, album, song or a genre.

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 SYNC™ 3

To control the media features, press the voice button and when prompted, say:
Voice command Description

Sirius Channel ___ * You can say the Sirius channel name or number
such as "Sirius channel 16".
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
AM ___ Allows you to tune to a specific FM or AM
frequency such as "88.7 FM" or "1580 AM".
FM ___
FM ___ HD ___ * Allows you to tune to a specific HD frequency
such as “88.7 FM HD 1”.
Bluetooth Audio Allows you to listen to music on your Bluetooth-
connected device.
USB Allows you to listen to music on your USB
connected device.
Play Genre ___ For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
Play Playlist ___ selection. Your system must finish indexing
Play Artist ___ before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Play Album ___ Penny Lane".
Play Podcast ___
Play Song ___
Play Audiobook ___
Browse ___ For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".

* This option may not be available in all markets or may require a subscription.

Phone Voice Commands

Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the
system.

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 SYNC™ 3

To pair your phone, press the voice button and when prompted, say:
Voice command Description

Pair Phone Follow the on-screen instructions to complete the pairing

process. See Settings (page 353).

Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.

Press the voice button and say a command similar to the following:
Voice command Description

Call ___ Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___ at ___ Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Dial ___ Allows you to dial a specific number such as “Dial 867-5309”.

Please make sure that you are saying the

contact name exactly as it appears in your
contact list.

Once you have provided the digits of the phone number, you can say the following
commands:
Voice Command Description

<0-9> If the full number was not entered with the first command, you
can continue saying the number.
Dial Tells SYNC 3 to make the phone call.
Delete Tells SYNC 3 to erase the last block of digits stated.
Clear Tells SYNC 3 to erase the entire number.

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 SYNC™ 3

Text Message Voice Commands

To access text message options, press the voice button and say:
Voice command Description

Listen to Message
Listen to text message ___ You can say the number of the message you
would like to hear.
Reply to Message

___ is a dynamic listing, meaning that for

Navigation Voice Commands (If navigation voice commands it can be a POI
Equipped) category or an address.

Setting a Destination
You can use any of the following
commands to set a destination or find a
point of interest.

You can find an address, a point of interest (POI), or search for points of interest
by category:
Voice command Description

Find an Address Allows you to enter the address search functionality.

Find a ___ State the name of the POI category you would like to search for
such as "Find restaurants".
Find POI Allows you to enter the POI search functionality.
Find Intersection Allows you to enter the intersection search functionality.
Destination Nearest State the name of the POI category you would like to search for
___ nearby such as "Destination nearest restaurants".
Destination Previous Allows you to see a list of your previous destinations.
Destination
Destination Home Allows you to route to your home address.

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 SYNC™ 3

In addition, you can say these commands when a route is active:

Voice command Description

Cancel Route Cancels the current route.

Detour Allows you to select an alternate route.
Repeat Instruction Repeats the last guidance prompt.
Show Route Shows the current route.
Where Am I Provides current location.
Zoom in Allows you to zoom in on the map.
Zoom out Allows you to zoom out from the map.

Mobile App Voice Commands (If Equipped)

The following voice commands are always available:
Voice command Description

Mobile Apps SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
List Mobile Apps SYNC 3 will list all of the currently available Mobile Apps.
Find Mobile Apps SYNC 3 will search and connect to compatible app(s) running on
your mobile device.

There are also voice commands that you can use when app(s) are connected to
SYNC 3:
Voice command Description

Say the name of an At any time, you can say the name of a mobile app to start the
app mobile app on SYNC 3.
Say the name of an SYNC 3 will list the available voice commands for the specified
app, followed by app if the app is running on SYNC 3.
help

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 SYNC™ 3

SiriusXM Traffic and Travel Link SiriusXM Traffic and Travel Link may not
Voice Commands (If Equipped) be available in all markets. Activation and
a subscription are required.

You can say the following commands to access SiriusXM Traffic and Travel Link:
Voice command Description

Show Traffic Displays a list of traffic incidents.

Show Weather Map Displays the current weather map.
Show Fuel Prices Displays a list of fuel prices.
Show 5 Day Fore- Displays the 5 day weather forecast.
cast
Help

Voice Settings Commands

You can say the following commands to access the voice settings:
Voice command Description

Voice Settings Allows you to enter the voice settings functionality.

Interaction Mode Sets standard prompting with longer prompts.
Standard
Interaction Mode Sets advanced prompting with shorter prompts.
Advanced
Phone Confirmation On Allows the system to confirm before making a phone call.
Phone Confirmation Off The system does not confirm before placing a call.
Voice Command Lists On The system displays a short list of available commands.
Voice Command Lists Off The system does not display the list of commands.

You can use the volume control to adjust

the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.

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 SYNC™ 3

Note: Depending on the current climate To disable this automatic fan speed
control settings, the fan speed may reduction feature during voice sessions,
automatically go down while issuing voice press and hold the climate control AC and
commands or while making and receiving Recirculated air buttons simultaneously,
phone calls via SYNC to reduce the amount release and then increase fan speed within
of background noise in the vehicle. The fan 2 seconds. To re-enable this feature, repeat
speed will automatically return to normal the above sequence.
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.

ENTERTAINMENT

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 SYNC™ 3

1
If equipped.
Message Message and description
You can access these options using the
A Sources touchscreen or voice commands.
B Direct Tune Sources
C Browse
1
Press this button to select the source of
media you want to listen to.
D Presets

Menu item

AM
FM
USB The name of the USB that is plugged in displays here.
Bluetooth Stereo
Apps If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.

AM/FM Radio Once you have entered the station's

call numbers, you can select:
Tuning a Station
Menu item Action and descrip-
You can use the tune or seek controls on tion
the radio bezel to select a station.
Enter Press to begin
To tune a station using the playing the station
touchscreen, select: you have entered.

Menu item Cancel Press to exit

without changing
Direct Tune the station.

A pop up appears, allowing you to type in Presets

the frequency of a station. You can only
enter a valid station for the source you are To set a new preset, tune to the station
currently listening to. and then press and hold one of the
memory preset buttons. The audio mutes
You can press the backspace button to briefly while the system saves the station
delete the previously entered number. and then returns.

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 SYNC™ 3

There are two preset banks available for SiriusXM satellite radio is a
AM and three banks for FM. To access subscription-based satellite radio service
additional presets, tap the preset button. that broadcasts a variety of music, sports,
The indicator on the preset button shows news, weather, traffic and entertainment
which bank of presets you are currently programming. Your factory-installed
viewing. SiriusXM satellite radio system includes
hardware and a limited subscription term
SiriusXM® Satellite Radio (If that begins on the date of sale or lease of
Activated) your vehicle. See an authorized dealer for
availability.
Note: This feature may not be available in
all markets and requires an active For more information on extended
subscription. subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.

The following buttons are available for SiriusXM:

Menu item Action and description

Browse Touch this button to see a list of available stations.

Direct Tune A pop-up appears, allowing you to type in the call numbers of
a station.
Once you enter the stations call numbers, you can select:
Enter The system tunes to the station you select.
Cancel You exit the pop-up and the current station
continues to play.
You can press the backspace button to delete the previous
number.

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 SYNC™ 3

Menu item Action and description

Replay Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Live When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
ALERT Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
Selecting this button allows you to enable and edit alerts. See
Settings (page 353).

There are three preset banks available for

Memory Presets SiriusXM. To access additional presets, tap
the preset button. The indicator on the
To set a preset, tune to the station then
preset button shows which bank of presets
press and hold one of the memory preset
you are currently viewing.
buttons. The audio mutes briefly while the
system saves the station and returns once Satellite Radio Electronic Serial
the station is stored. Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 353).

SiriusXM Satellite Radio Reception Factors and Troubleshooting

Potential reception issues

Antenna obstructions For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Station overload When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Satellite radio signal Your display may show ACQUIRING... to indicate the interfer-
interference ence and the audio system may mute.

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 SYNC™ 3

Troubleshooting tips

Message Cause Action

Acquiring Signal Radio requires more than two No action required. This
seconds to produce audio for message should disappear
the selected channel. shortly.
Satellite antenna fault There is an internal module or If this message does not clear
system failure present. shortly, or with an ignition key
SIRIUS system failure cycle, your receiver may have
a fault. See an authorized
dealer for service.
Invalid Channel The channel is no longer avail- Tune to another channel or
able. choose another preset.
Unsubscribed Channel Your subscription does not Contact SiriusXM at 1-888-
include this channel. 539-7474 to subscribe to the
channel, or tune to another
channel.
Satellite acquiring The signal is lost from the Siri- The signal is blocked. When
signal… usXM satellite or SiriusXM you move into an open area,
tower to your vehicle antenna. the signal should return.
Updating… Update of channel program- No action required. The
ming in progress. process may take up to three
minutes.
Questions? Call 1- Your satellite service is no Contact SiriusXM at 1-888-
888-539-7474 longer available. 539-7474 to resolve subscrip-
tion issues.
None found. Check All the channels in the selected Use the channel guide to turn
channel guide. category are either skipped or off the Lock or Skip function on
locked. that station.
SIRIUS Subscription SiriusXM has updated the No action required.
updated channels available for your
vehicle.

To activate HD radio, please see the Radio

HD Radio™ Information (If Settings in the Settings Chapter. See
Available) Settings (page 353).
Note: This feature may not be available in Note: HD Radio broadcasts are not
all markets. available in all markets.

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 SYNC™ 3

HD Radio technology is the digital The HD logo is grey when acquiring a digital
evolution of analog AM/FM radio. Your station, and then changes to orange when
system has a special receiver that allows digital audio is playing. When this logo is
it to receive digital broadcasts (where available, you may also see Title and Artist
available) in addition to the analog fields on-screen.
broadcasts, it already receives. Digital The multicast indicator appears in FM
broadcasts provide a better sound quality mode (only) if the current station is
than analog broadcasts with free, broadcasting multiple digital broadcasts.
crystal-clear audio and no static or The highlighted numbers signify available
distortion. For more information, and a digital channels where new or different
guide to available stations and content is available. HD1 signifies the main
programming, please visit: programming status and is available in
analog and digital broadcasts. Other
Website multicast stations (HD2 through HD7) are
only available digitally.
www.hdradio.com
Note: There is also an additional feature
When HD Radio is on and you tune to a for stations that have more than 1 HD
station broadcasting HD Radio technology, multicast (For example, HD1 or HD2). The
you may notice the following indicators on HD logo and Radio text appears as a button.
your screen: Pressing this button allows you cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.

When HD Radio broadcasts are active, you can access the following functions:
Message Action and description

Presets Allows you to save an active channel as a memory preset.

Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.

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 SYNC™ 3

HD Radio Reception and Station Troubleshooting

Potential reception issues

Reception area If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
Station blending When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.

In order to provide the best possible

experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

Potential station issues

Issues Cause Action

Echo, stutter, skip or This is poor time alignment by No action required. This is a
repeat in audio. the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or The radio is shifting between No action required. The recep-
blending in and out. analog and digital audio. tion issue may clear up as you
continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting available until the HD Radio normal behavior. Wait until the
HD2 or HD3, multicast broadcast is decoded. Once audio is available.
preset or Direct Tune. decoded, the audio is available.

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 SYNC™ 3

Potential station issues

Issues Cause Action

Cannot access HD2 or The previously stored multicast No action required. The station
HD3 multicast channel preset or direct tune is not is not available in your current
when recalling a preset available in your current recep- location.
or from a direct tune. tion area.
Text information does Data service issue by the radio 1
Fill out the station issue form.
not match currently broadcaster.
playing audio.
There is no text Data service issue by the radio Fill out the station issue form.
information shown for broadcaster. 1

currently selected
frequency.
1 You can find the form here:

Website

http://hdradio.com/stations/feedback

HD Radio Technology manufactured under Bluetooth Stereo or USB

license from DTS Inc. and foreign patents.
HD Radio and the HD and HD Radio logos Bluetooth Stereo and USB allow you to
are proprietary trademarks of DTS Inc. Ford access media that you store on your
Motor Company and DTS Inc. are not Bluetooth device or USB device such as
responsible for the content sent using HD music, audio books or podcasts.
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.

The following buttons are available for Bluetooth and USB:

Button Function

Repeat Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Shuffle Play the tracks in random order.

To get more information about the

You can use the forward, reverse, pause or
currently playing track, press the cover art
play buttons to control the audio playback.
or Info button.

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 SYNC™ 3

For some devices, SYNC 3 is able to backward within a track.

provide 30-second skip buttons when you While playing audio from a USB device you
listen to audio books or podcasts. These can look for certain music by selecting the
buttons allow you to skip forward or following:

Button Function

Browse If available, displays the list of tracks in the

Now Playing playlist.
New Search This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio Books
Composers
A-Z Jump This button allows you to choose a specific
letter to view within the category you are
browsing.
Explore Device If available, this allows you to browse the
folders and files on your USB device.

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 SYNC™ 3

USB Port SYNC 3 is also able to organize the media

from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
The USB port is in the center console or 50,000 songs per USB device, for up to 10
behind a small access door in the devices.
instrument panel.
This feature allows you to plug in USB PHONE
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature. WARNING
Select this option to play audio from your Driving while distracted can result in
USB device. loss of vehicle control, crash and
injury. We strongly recommend that
Apps you use extreme caution when using any
device that may take your focus off the
The system supports the use of certain road. Your primary responsibility is the safe
audio apps such as iHeartRadio through a operation of your vehicle. We recommend
USB or bluetooth-enabled device. against the use of any hand-held device
Each app gives you different on-screen while driving and encourage the use of
options depending on the app's content. voice-operated systems when possible.
Make sure you are aware of all applicable
Supported Media Players, Formats local laws that may affect the use of
and Metadata Information electronic devices while driving.

The system is capable of hosting nearly Hands-free calling is one of the main
any digital media player, including iPod, features of the system. Once you pair your
iPhone, and most USB drives. cell phone, you can access many options
Supported audio formats include MP3, using the touchscreen or voice commands.
WMA, WAV, AAC, and FLAC. While the system supports a variety of
features, many are dependent on your cell
Supported audio file extensions include
phone’s functionality.
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC. Pairing Your Cell Phone for the
Supported USB file systems include: FAT, First Time
exFAT, and NTFS.
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.

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 SYNC™ 3

Switch on Bluetooth on your device to 1. Follow the on-screen instructions.

begin pairing. See your phone’s manual if 2. Select your phone's name when it
necessary. appears on the touchscreen.
To add a phone, select: 3. Confirm that the six-digit number
appearing on your phone matches the
Menu Item six-digit number on the touchscreen.
Add a Bluetooth Device 4. The touchscreen indicates when the
pairing is successful.
1. Follow the on-screen instructions. 5. Your phone may prompt you to give
the system permission to access
2. A prompt alerts you to search for the
information. To check your phone’s
system on your phone.
compatibility, see your phone’s manual
3. Select your vehicle's make and model or visit the website.
as it displays on your phone.
At a minimum, most cell phones with
4. Confirm that the six-digit number Bluetooth wireless technology support the
appearing on your phone matches the following functions:
six-digit number on the touchscreen.
• Answering an incoming call.
5. The touchscreen indicates when the
• Ending a call.
pairing is successful.
• Dialing a number.
6. Your phone may prompt you to give
the system permission to access • Call waiting notification.
information. To check your phone’s • Caller identification.
compatibility, see your phone’s manual
Other features, such as text messaging
or visit the website.
using Bluetooth and automatic phonebook
Alternatively, to add a phone, select: download, are phone-dependent features.

Menu Item Phone Menu

Add a Bluetooth Device This menu becomes available after pairing
a phone.
Then select:
Discover Other Bluetooth Devices

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 SYNC™ 3

Item Menu Item Action and Description

A Recent Displays your recent calls.

Call List You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose:
All Incoming Outgoing Missed
B Contacts All of your contacts from your phone display in alphabet-
ical order.
A-Z Jump Selecting this button allows
you to choose a specific letter
to view.
C Phone Displays the name of your phone and takes you to the
Settings phone settings options.
From this menu, you can pair subsequent devices, set ring
tones and alerts.

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 SYNC™ 3

Item Menu Item Action and Description

D Change Gives you access to the list of paired or connected

Device Bluetooth devices allowing you to change or select a
device.
E Text Displays all recent text messages.
Messages
F Phone Use this keypad to dial in a phone number.
Keypad Use the backspace button to delete numbers.
Call Press this button to begin a
call.
G Do Not Touch this button to reject all incoming calls automatic-
Disturb ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.

Users with phones having voice services

may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.

Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 319). You can use the
touchscreen to place calls as well.

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 SYNC™ 3

To call a number in your contacts, To accept the call, select:

select:
Menu Item
Menu Item Action and Description
Accept
Contacts You can then select the Note: You can also accept the call by
name of the contact you pressing the phone button on the steering
want to call. Any numbers wheel.
stored for that contact
display along with any To reject the call, select:
stored contact photos. You
can then select the Menu Item
number that you want to
call. The system begins the Reject
call. Note: You can also reject the call by
pressing the phone button on the steering
To call a number from your recent calls, wheel.
select:
Ignore the call by doing nothing. SYNC 3
Menu Item Action and Description logs it as a missed call.
Recent Call You can then select an During a Phone Call
List entry that you want to call.
The system begins the call. During a phone call, the contacts name
and number display on the screen along
To call a number that is not stored in with the call duration.
your phone, select: The phone status items are also visible:
Menu Item Action and Description • Signal Strength.
• Battery.
Phone Select the digits of the
Keypad number you wish to call. You can select any of the following during
an active phone call:
Call The system begins the call.

Pressing the backspace button deletes the

last digit you typed.

Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

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Item
Item
Privacy Transfer the call to
End Call Immediately end a the cell phone or
phone call. You can back to SYNC 3.
also press the
button on the Text Messaging
steering wheel.
Note: Downloading and sending text
Keypad Press this to access messages using Bluetooth are cell
the phone keypad. phone-dependent features.
Mute You can switch the Note: Certain features in text messaging
microphone off so are speed-dependent and not available
the caller does not when your vehicle is traveling at speeds over
hear you. 3 mph (5 km/h).

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the sender name and ID, if supported by your cell phone. You can
select:
Menu Item Action and Description

Hear It Have SYNC 3 read the message to you.

View View the text on the touchscreen.
Call To call the sender.
Reply You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Close To exit the screen.

Apple CarPlay and Android Auto disable

Smartphone Connectivity (If Equipped) some SYNC 3 features.
SYNC 3 allows you to use Apple CarPlay Most Apple CarPlay and Android Auto
and Android Auto to access your phone. features use mobile data.
When you use Apple CarPlay or Android Apple CarPlay
Auto, you can:
Apple CarPlay requires an iPhone 5 or
• Make calls. newer with iOS 7.1 or newer. Updating to
• Send and receive messages. the latest iOS version is recommended.
• Listen to music. 1. Plug your phone into a USB port. See
• Use your phone's voice assistant. Entertainment (page 325).

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2. Follow the prompts on the 4. Follow the prompts that appear on

touchscreen. your device.
3. Follow the prompts that appear on Note: You may be prompted to update
your phone to allow access to Apple additional apps on your device (this may
CarPlay. require mobile data usage).
After completing the setup, your phone To disable this feature from the
connects to CarPlay automatically when Settings screen, select:
plugged into a USB port.
Menu Item
To disable this feature from the
Settings screen, select: Android Auto Preferences
Menu Item Your device is listed if SYNC detects
Android Auto. Select the name of your
Apple CarPlay Preferences device and select:
Your device is listed if SYNC detects Disable
Apple CarPlay. Select the name of your
device and select:
Note: You may need to slide your Settings
Disable screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, go to the Apple To return to SYNC 3, select the
CarPlay home screen and select the SYNC speedometer icon in the Android Auto
app. menu bar at the bottom of the
touchscreen, and then touch the option to
Note: Contact Apple for Apple CarPlay
return to SYNC.
support.
Note: Contact Google for Android Auto
Android Auto support.
Android Auto is compatible with most
devices with Android 5.0 or newer. NAVIGATION
1. Download the Android Auto app to
your device from Google Play to Your navigation system can be shown in
prepare your device (this may require three modes, Map Mode, Destination
mobile data usage). Mode, and Map Search Mode.
Note: The Android Auto App may not be Map Mode
available within your current market.
Map mode appears in 2D or 3D view and
2. Plug your device into a USB port. See
shows the current position of your vehicle
Entertainment (page 325).
on the map.
3. Follow the prompt on the touchscreen.

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Callout Item Description

A Map view Heading Shows the direction of forward travel to be upward on

up (2D) the screen
North up Shows the northern direction to be upward on the
(2D) screen.
3D map Provides an electrical perspective of the map in the
mode direction of forward travel to be upward on the screen.
B Zoom in Select the zoom in button to see a closer view of the map or
change to auto zoom.
You can also use a pinch gesture to zoom in.
C Zoom Select the zoom out button to see a farther away view of the map
out or change to auto zoom.
You can also use a pinch gesture to zoom out.
D Menu Access the route guidance options including:

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Callout Item Description

Screen Traffic List (If Equipped)

View
When route guidance is active it shows features including:
Cancel Route overview Detour
Route
E Destina- Shows all available search options, including:
tion
General POIs Favorites
search

Destination Mode
To set a destination, press:
Menu Item Description

Destination Pressing this button (Callout E above) provides a list of different

search options for a destination.
You can then select:
Search Pressing this button allows you to set a destination using the free text
search. More information on this option is available in the next table.
Previous Destina- Collections of your last 40 navigation destinations display here.
tions You can select any option from the list to select it as your destination.
Delete Select this option to remove all previous destinations.
All
Home Select to navigate to your set Home destination.
The time it takes to travel from your current location to Home displays.
To set your Home, press:
Home A prompt appears asking if you would like to create a
favorite for home. Select:
Yes Enter a location into the search bar and press:
Save
Work Select to navigate to your set Work destination.
The time it takes to travel from your current location to Work displays.
To set your Work:

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Menu Item Description

Work A prompt appears asking if you would like to create a

favorite for work. Select:
Yes Enter a location into the search bar and press:
Save
Favorites Favorites include any location you have previously saved.
To add Favorites:
Add a Select this button and enter a location into the destination
Favorite bar.
Search Select this option to have the system locate the address
you have entered.
Save Select this button when the address you have entered
appears on the screen.
Point of Interest POI categories that may display (based on market and vehicle
(POI) Categories configuration):
Food
Fuel
Hotel
ATM
See All Press to view additional categories.
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City

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Free Text Search

Callout Item Description

A Search bar You can enter a navigation destination in the following

formats:
Street Address
number street city (country)
street number city (country)
Providing the country name is only required when you are
entering an address for a country other than the country
you are currently located in.
Examples:
Germany: Henry-Ford-Straße 1 Köln
England: CM13 3BW
France: 55 Rue du Faubourg Saint-Honoré Paris
City

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Callout Item Description

or
ZIP Code
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)
This is in a decimal degrees format, one to six decimal
places are accepted.
B Info Icon Provide more info about the search input.
C Auto Suggest Gives auto suggested destinations to select as you type.
D Key pop-up A long press on a key provides the variant of the letter if
available.
E Search Press this button to execute a search.
If your search provides multiple results, SYNC will give you
a list of the best matching destinations.
F Keyboard Provides a list of available keyboard layouts
switch

Route Guidance Mode

Once you have chosen your destination it displays on the map and you can select:
Menu Action and Description
Item

Start Select this option to start the route guidance. Per default, SYNC selects the
preferred route (the default is to use the fastest route). You can update this
in the Navigation settings. See Settings (page 353).
Save This saves the destination to your favorites.

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Callout Item Description

A Next Turn Press the maneuver icon to repeat the next guidance
instruction.
B Point of Interest You can choose up to three POI categories to display on the
map. If the chosen POIs are close together or are at the same
location, a box is used to display a single category icon
instead of repeating the same icon, in order to reduce clutter.
When you select the box on the map, a pop-up appears
indicating how many POIs are in this location.
Select the pop up to see a list of the available POIs. You can
scroll through and select POIs from this list.

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Callout Item Description

Note: If your vehicle is low on charge or fuel, station icons

automatically display on the map.
C Estimated Time Press this icon to switch between estimated time of arrival,
of Arrival distance to destination or time to destination.
D Bottom Bar Displays the current road if available.
E Mute Press this button to mute the voice guidance instructions.
You can select between three guidance prompt options.
See Settings (page 353).

Note: To change the voice prompt volume,

turn the volume knob when a voice guidance
prompt plays.

Map search Mode

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Callout Item Description

A Re-center Press this button to re-

center the map to the
current position of the
vehicle. You are taken to the
previous active navigation
mode (map mode or route
guidance mode).
B Crosshair Shows the selected location
on the map. You can swipe
or use pinch to readjust it.
C Rotation bar The rotation bar is only
available when 3D mode is
active. Swipe over the bar to
rotate the map to the left or
right.
D Start Push this button to select
your destination.
E Bottom bar This bar displays the name
of the destination you
select.
F Controls Press this button to fade in
the feature bar and naviga-
tion buttons

During active navigation, touch the bottom

Navigation Menu of the screen to view the menu and other
buttons.
In map mode and during active navigation
you can access the navigation menu.

To access the Navigation menu, press:

Button

Menu
You can then select:
Screen View Full Map A full screen map displays during navigation.
Highway Exit information displays on the right hand side of the
Exit Info screen during navigation.

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Button

Points of interest icons display for restaurants, hotels,

fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Turn List Only available during an active route. Displays all of the
turns on the current route.
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
Navigation Press this button to adjust your preferences. See Settings (page 353).
Settings
Where Am I? Provides your current city and the nearest road.
The following are only available on the menu during an active navigation route:
Cancel Route The system asks for confirmation and then returns you to the map
mode screen.
View Route Press this to see a map of the full route.
Detour An alternate route displays in comparison with the current route.
Edit Waypoints Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Use this button to re-order or remove your waypoints.
Optimize The system sets the order for you.
Order
Waypoint Press any waypoint item to move up or down or to delete
items the item from the list.
Go Proceeds to the next screen, where you can start the
new route.
Traffic List

These options may not be available in all markets.

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Waypoints 1. Select the search icon (magnifying

glass) while on an active route. This
You can add a waypoint to a navigation brings up the destination menu.
route as a destination along your route. Up
to five waypoints can be added by 2. Set your destination using any of the
repeating the process steps below. given methods. Once the destination
has been selected, set the destination
To add a waypoint: as a waypoint by selecting:

Menu Item

Add Waypoint The waypoint list then appears and you are able to re-order
all of your waypoints by selecting the menu icon on the right
hand side of the location.
Optimize Order The system sets the order for you.
Waypoint items Press any waypoint item to move up
or down or to delete the item from
the list.
Go Proceeds to the next screen, where
you can start the new route.

Once an app is running through AppLink,

Navigation Map Updates (If Equipped) you can control main features of the app
through voice commands and steering
Annual navigation map updates are wheel controls.
available for purchase through your
dealership. Note: Available AppLink enabled apps will
vary by market.
HERE is the digital map provider for the
navigation application. If you find map data Note: You must pair and connect your
errors, you may report them directly to smartphone via Bluetooth to SYNC 3 to
HERE by going to www.here.com. HERE access AppLink.
evaluates all reported map errors and Note: iPhone users need to connect the
responds with the result of their phone to the USB port.
investigation by e-mail.
Note: For information on available apps,
Note: This feature may not be available in supported smartphone devices and
some markets. troubleshooting tips please visit:

APPS Websites

The system enables voice, steering wheel, owner.ford.com

and touch screen control of SYNC 3 www.syncmyride.ca
AppLink enabled smartphone apps.

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Websites
Menu Item Action and Descrip-
www.syncmaroute.ca tion

Note: Make sure you have an active account Find Mobile Apps SYNC 3 will search
for the app that you have downloaded. and connect to
Some apps will work automatically with no compatible app(s)
setup. Other apps will want you to configure running on your
your personal settings and personalize your mobile device.
experience by creating stations or
favorites.We recommend you do this at Enabling SYNC 3 Mobile Apps
home or outside of your vehicle.
In order to enable mobile apps, SYNC 3
Note: We encourage you to review the requires user consent to send and receive
smartphone app’s terms of service and app authorization information and updates
privacy policies because Ford is not using the data plan associated with the
responsible for your app or its use of data. connected device.
Note: AppLink is a native SYNC system The connected device sends data to Ford
feature. Accessing mobile apps through in the United States. The information is
AppLink is only possible when Android Auto encrypted and includes your VIN, SYNC 3
or Apple CarPlay are disabled. Some apps module number, odometer, usage
may only be accessible in the car through statistics and debugging information. We
AppLink and others only through Android retain this data for only as long as
Auto or Apple CarPlay. Please refer to the necessary to provide this service,
Smartphone Connectivity information to troubleshoot, and improve products and
disable Android Auto or Apple CarPlay. services and to offer you products and
Note: In order to use an app with SYNC 3, services that may interest you where
the app needs to be running in the allowed by law.
background of your phone. If you shut down Note: You must enable mobile apps for
the app on your phone, it shuts down the each connected device the first time you
app on SYNC 3 as well. select a mobile app using the system.
Note: If a SYNC 3 AppLink compatible app Note: Ford reserves the right to limit
is not shown in the Apps Domain, make sure functionality or deactivate mobile apps at
the required app is running on the mobile any time.
device.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
You can enable and disable apps through
settings. See Settings (page 353).

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App Permissions Note: SiriusXM Traffic and Travel Link may

not be available in all markets.
The system organizes the App permissions
into groups. You can grant these group Note: In order to use SiriusXM Traffic and
permissions individually. You can change Travel Link, your vehicle must have
a permission group status any time when navigation.
not driving, by using the settings menu. Note: A paid subscription is required to
While in the settings menu, you can also access and use these features. Go to
see the data included in each group. www.siriusxm.com/travellink for more
When you launch an app using SYNC 3, information.
the system may ask you to grant certain Note: Visit www.siriusxm.com/traffic and
permissions, for example Vehicle click on Coverage map and details for a
information, Driving characteristics, GPS complete listing of all traffic areas covered
and Speed, and/or Push notifications. You by SiriusXM Traffic and Travel Link.
can enable all groups or none of them
during the initial app permissions prompts. Note: Neither Sirius nor Ford is responsible
The settings menu offers individual group for any errors or inaccuracies in the SiriusXM
permission control. Traffic and Travel Link services or its use in
vehicles.
Note: You are only prompted to grant
permissions the first time you use an app When you subscribe to SiriusXM Traffic
with SYNC 3. and Travel Link, it can help you locate the
best gas prices, find movie listings, get
Note: If you disable group permissions, current traffic alerts, view the current
apps will still be enabled to work with SYNC weather map, get accurate ski conditions
3 unless you deactivate All Apps in the and see scores to current sports games.
settings menu.

SiriusXM Traffic and Travel Link (If

Equipped)

WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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Menu Item Action and Description

Traffic on Route Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
Traffic Nearby places, if programmed.
Fuel Prices Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Movie Listings Touch this button to view nearby movie theaters and their
show times, if available.
Weather Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Map Select to see the weather map,
which can show storms, radar
information, charts and winds.
Area Select to choose from a listing of
weather locations.
Sports Info Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Ski Conditions Touch this button to view ski conditions for a specific area.

Sound
SETTINGS Pressing this button allows you to adjust
the following:
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.

Sound Settings

Reset All Returns Treble, Midrange, and Bass sound settings to factory levels.
Treble Adjusts the high frequency level.
Midrange Adjusts the middle frequency level.
Bass Adjusts the low frequency level.
Balance / Fade Adjusts the sound ratio from side to side or front to back.

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Sound Settings

Speed Adjusts the amount the audio system volume increases with speed,
Compensated or turns the feature off.
Vol.
Occupancy Mode Optimizes the sound based on the location of the listeners.
Sound Settings Stereo
Surround

Your vehicle might not have all of these features.

Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.

Menu Item Action and Description

Podcast Speed For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Slower Normal Faster
Audiobook Speed For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Slower Normal Faster
Cover Art Priority Media Player Cover art displays from your device’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Gracenote® The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote® Switches on and off Gracenote® to provide metadata information
Management such as genre, artist, album.

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Menu Item Action and Description

Gracenote® Data- This allows you to view the version level of the Gracenote Database.
base Info
Device Informa- This allows you to view the manufacturer and model number of your
tion media device.
Update Media Erase the stored in media information in order to re-index.
Index

You can adjust the following features:

Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM.

Menu Item Action and Description

Clock Format Select how time displays.

Auto Time Zone When active, the clock adjusts to time zone changes.
Update This feature is only available in vehicles with navigation.
Reset Clock to When selected, the vehicle clock resets to GPS satellite time.
GPS Time

The system automatically saves any Bluetooth

updates you make to the settings.
Pressing this button allows you to access
the following:

Menu Item Action

Bluetooth Turning Bluetooth off disconnects all devices and does not permit
new connections.

You must activate Bluetooth to pair a Phone

Bluetooth-enabled device.
Pair your Bluetooth-enabled phone with
The processes of pairing a Bluetooth the system before using the functions in
device is the same as pairing a phone. See hands-free mode.
Pairing a Device in Phone settings for how
to pair a device and the available options. Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.

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 SYNC™ 3

1. Follow the on-screen instructions.

To add a phone, select: 2. Select your phone's name when it
Menu Item appears on the touchscreen.
3. Confirm that the six-digit number
Add Phone appearing on your phone matches the
six-digit number on the touchscreen.
1. Follow the on-screen instructions.
4. The touchscreen indicates when the
2. A prompt alerts you to search for the pairing is successful.
system on your phone.
5. Your phone may prompt you to give
3. Select your vehicle's make and model the system permission to access
as it displays on your phone. information. To check your phone’s
4. Confirm that the six-digit number compatibility, see your phone’s manual
appearing on your phone matches the or visit the website.
six-digit number on the touchscreen. Other features, such as text messaging
5. The touchscreen indicates when the using Bluetooth and automatic phonebook
pairing is successful. download, are phone-dependent features.
6. Your phone may prompt you to give To check your phone’s compatibility,
the system permission to access see your phone’s manual or visit the
information. To check your phone’s website:
compatibility, see your phone’s manual
or visit the website. Website

Alternatively, to add a phone, select: owner.ford.com

www.syncmyride.ca
Menu Item www.syncmaroute.ca
Add Phone
Once you have paired a device you can
Then select: adjust the following options.
Discover Other Bluetooth Devices

Menu Item Action and Description

View Devices
You can then select:
Add a Bluetooth You can add a Bluetooth-enabled device by following the steps in
Device the previous table.
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Connect Depending on the status of the device, you can select either of these
options to interact with the selected device.

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Menu Item Action and Description

Disconnect
Make Primary Allows you to select this device to be your preferred device.
Delete Removes the selected device from the system.

Pressing the info icon next to the device

name allows you to see phone and device
information

Menu Item Action and Description

Manage Contacts
You can then select:
Auto-Download Enable this option to have SYNC 3 periodically re-download your
Contacts phonebook to keep your contact list up to date.
Sort By: Choose how you would like the system to display your contacts. You
can choose:
First Name Last Name
Re-download Select this option to re-download your contact list manually.
Contacts
Delete Contacts Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.

Menu Item Action and Description

Set Phone Ringtone

You can then select:
No Ringtone No sound plays when a call comes to your phone.
Use Phone Ring- The currently selected ringtone on your phone plays when you receive
tone a call. This option may not be available for all phones. If this option
is available, it is the default setting.
You can also select one of the three available ringers.

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Menu Item Action and Description

Text Messaging
You can then select:
No Alert No sound plays when a message comes to your phone.
(Silence)
You can select one of the three available notification sounds.
Voice Readout When enabled, a voice prompt alerts you when you receive a new
message.

You can enable and disable the following options as well:

Menu Item Action and Description

Mute Audio in When enabled, vehicle audio (such as radio or apps) is muted for the
Privacy duration of the phone call even when the phone call is in privacy.
Roaming When enabled, an alert displays that your phone is roaming when
Warning you attempt to place a call.
Low Battery When enabled, a message displays when the battery on your phone
Notification is running low.

Select this button to modify the on or off

911 Assist setting for this feature. If the mobile
phone’s contacts have been downloaded,
Note: This service is only available in the you can adjust the following option:
United States and Canada.

Menu Item Action and Description

Set Emergency You can select up to two numbers from your mobile device's phone-
Contacts book as emergency contacts for quick access at the end of the 911
Assist call process.

Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:

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Menu Item Action and Description

FM HD Radio Activation of this feature allows you to listen to HD radio broadcasts.

AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
Radio Text This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Autoset Presets Refresh
(AST)
Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.

Sirius XM (If equipped)

Menu Item Action and Description

Set Category for After selecting a category, seek function only stops on channels which
Seek are inside that selected category.
Parental Select to create a personal identification number (PIN). This allows
Lockout you to lock or unlock channels. Your initial PIN is 1234.
Edit Alerts Select to switch on, off or delete alerts.

The Electronic Serial Number can also be found on this screen. This number is necessary
to activate, modify or track your account through Sirius XM.

Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.

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Map Preferences
Menu Item Action and Description

Map Preferences
Then select any of the following:
3D City Model When this option is active, the system shows 3D renderings of build-
ings.
Breadcrumbs When enabled, your vehicle’s previously traveled route displays with
white dots.
POI Icons Enable this feature to display up to 3 POI icons on the navigation map.
A rest area POI icon may display on the map regardless of this setting.
Once this feature is activated you can select Select POIs
the icons you want displayed by selecting:
Incident Map This menu allows you to choose which incident icons you would like
Icons to have displayed on the navigation map.

Route Preferences
Menu Item Second Level Messages, Actions and Descriptions

Route Preferences
Then select any of the following:
Preferred Route Choose to have the system display your chosen route type.
Shortest Fastest Eco
Always Use ___ Bypass route selection in destination programming. The system only
Route calculates one route based on your preferred route setting.
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
Use HOV Lanes The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Automatically The system searches for and displays available parking locations as
Find Parking you approach your destination.
Eco Time Select a level of cost for the calculated Eco Route. The higher the
Penalty setting, the longer the time allotment is for the route.

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Menu Item Second Level Messages, Actions and Descriptions

Dynamic Route Enable or disable considering traffic information when planning a

Guidance route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.
Avoid Freeways If selected, SYNC 3 avoids freeways when computing a navigation
route.
Avoid Toll If selected, SYNC 3 avoids Toll Roads when computing a navigation
Roads route.
Avoid If selected, SYNC 3 avoids the use of Ferries or Trains when computing
Ferries/Car a navigation route.
Trains

Navigation Preferences
Menu Item Action and Description

Navigation Preferences
Guidance You can adjust how the system provides prompts.
Prompts
Then select any of the following:
Voice and Tones A tone sounds followed by voice instructions.
Voice Only Only voice instructions are given.
Tones Only Only a tone sounds to prompt you.

The connected devices sends data to Ford

Mobile Apps in the United States. The encrypted
information includes your VIN, SYNC 3
You can enable the control of compatible module number, anonymous usage
mobile apps running on your Bluetooth or statistics and debugging information.
USB device on SYNC 3. In order to enable Updates may take place automatically.
mobile apps, SYNC 3 requires user consent
to send and receive app authorization Note: All Mobile Apps may not be
information and updates using the data compatible with the system.
plan associated with the connected device.

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 SYNC™ 3

Note: Standard data rates will apply. Ford

is not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.

Menu Item Action and Description

Mobile Apps Enable or disable the use of mobile apps on SYNC 3.

Disabling mobile apps in the settings menu disables automatic
updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options:
Update Mobile This provides information on the current state of available app
Apps updates.
There are three possible statuses:
Update Needed Up-To-Date Updating Mobile Apps…
The system has No update is The system is trying to receive
detected a new app required. an update.
requiring authoriza-
tion or a general
permissions update is
required.
Request Update Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:

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Menu Item Action and Description

Request Update
All Apps Grant or deny permissions to all apps at once.
There may also Grant or deny an individual app particular permissions. App permis-
be SYNC 3 sions are organized into groups. By pressing the info book icon, you
enabled apps can see which signals are included in each group.
listed under
these options.

Note: Ford is not responsible or liable for General

any damages or loss of privacy relating to
usage of an app, or dissemination of any Access and adjust the system settings,
vehicle data that you approve Ford to voice features, as well as phone, navigation
provide to an app. and wireless settings.

Menu Item

Language Select to have the touchscreen display in English,

Spanish or French.
Distance Select to display units in kilometers or miles.
Temperature Select to display units in Celsius or Fahrenheit.
Touch Panel Beep Select to have the system beep to confirm choices
made through the touchscreen.
Automatic System Updates When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
About SYNC Information pertaining to the system and its software.
Software Licenses Documentation of the software license for the system.
Master Reset Select to restore factory defaults. This erases all
personal settings and personal data.

System Wi-Fi
Wi-Fi & Hotspot
You can access the following:
Access SYNC Wi-Fi and Vehicle Hotspot
settings and information.

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 SYNC™ 3

Menu Item Action and Description

Wi-Fi Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Available This provides you with a list of available Wi-Fi networks within range.
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
Wi-Fi Available The system alerts you when your vehicle is parked and a Wi-Fi
Notifications network is within range if SYNC is not already connected.

Vehicle Hotspot (If Equipped)

You can access the following:

Menu Item Action and Description

Wi-Fi Hotspot Allows you to turn the hotspot on and off.

On/Off
Settings Allows you to view and edit hotspot settings such as the SSID and
password.
Data Usage Allows you to view your vehicle's hotspot plan and data usage.
Manage Devices Allows you to manage devices connected to your hotspot.

Note: The Vehicle Wi-Fi Hotspot (Vehicle Note: It is the account owner’s
Hotspot) may be operational while ignition responsibility to remove the vehicle from
is On and may remain operational while the the vehicle network carrier account when
ignition is Off. ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
Note: Vehicle Hotspot services are provided
the account for any reason, please contact
by the vehicle network carrier, subject to
your vehicle network carrier for more
your vehicle network carrier agreement,
information.
coverage and availability.

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 SYNC™ 3

Note: : Data, e.g. the Vehicle Identification Ambient Lighting (If Equipped)
Number (VIN), SIM Card ID, and data plan
usage, is shared between Ford and the Tap a color once to active ambient lighting.
vehicle network carrier to provide the This sets the color to the highest intensity.
Vehicle Hotspot service in accordance with You can drag the colors up and down to
your vehicle network carrier agreement, increase or decrease the intensity.
coverage and availability, and may be used
to enable a seamless transition from an old To switch ambient lighting off, press the
to new embedded modem and to confirm active color once or drag the active color
any updates are successfully delivered. all the way down to zero intensity.
Note: : For your convenience data usage Vehicle
may be available for monitoring under
Settings but may not reflect actual or Note: Your vehicle may not have all of
current usage. The vehicle network carrier these features.
is responsible for providing information You can select the following features to
about your account. Please contact the update their settings.
vehicle network carrier for more information.
Note: : Ford may need to update operating Door Keypad Code (If equipped)
system software on your vehicle, including Select this button to add or erase a
security updates and bug fixes, to keep personal door keypad code. To add or
connected services current, like Vehicle erase a personal code, you first need to
Hotspot, without prior notice to you. enter the five-digit factory set code. You
Note: If you do not have an active vehicle can find this code on the owner's wallet
hotspot data plan, open your web browser card in the glove box or from your
and go to a website using the HTTP protocol authorized dealer.
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.

Camera Settings

To make adjustments using the touchscreen, select:

Message Action and Description

Camera Settings
Then select from the following:
Enhanced Park When the reverse sensing system detects an object, it displays red,
Aids yellow and green highlights at the top of the image.
Rear Camera You can enable or disable this option using the slider.
Delay

You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.

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 SYNC™ 3

Onboard Modem Serial Number (ESN) shows you the ESN number for your
system. You need this number for certain
Selecting this button on the settings menu registrations such as Satellite Radio.

Display
To make adjustments using the touchscreen, select:
Menu Item Action and Description

Brightness Make the screen display brighter or dimmer.

Mode You can select:
Auto The screen automatically switches between day and
night modes based on the outside light level.
Day The screen displays with a light background to enhance
daytime viewing.
Night The screen displays with a darker background to make
nighttime viewing easier.
Off The screen goes black and does not display anything.
To switch the screen back on, simply tap the screen.
Auto Dim Enable this option to automatically dim the display brightness based
on ambient lighting conditions.

Voice Control
You can adjust the voice control settings
by selecting the following options.

Menu Item

Advanced Mode Enable this option to remove additional voice prompts

and confirmations.
Phone Confirmation Enable this option to have the system confirm a contacts
name with you before making a call.
Voice Command List Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.

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 SYNC™ 3

Valet Mode To unlock the system, enter the same pin

number. The system reconnects to your
Valet mode allows you to lock the system. phone and all of your options are available
No information is accessible until the again.
system is unlocked with the correct PIN.
When you select valet mode a pop up SYNC™ 3 TROUBLESHOOTING
appears informing you that a four digit
code must be entered to enable and Your SYNC 3 system is easy to use.
disable valet mode. You can use any PIN However, should questions arise, please
you chose but you must use the same PIN refer to the tables below.
to disable valet mode. The system asks
you to input the code. To check your cell phone's compatibility,
visit the Ford website.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center. Website

United States: 1-800-392-3673 owner.ford.com

Canada: 1-800-565-3673 www.syncmyride.ca
www.syncmaroute.ca
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.

Cell phone issues

Issue Possible cause Possible solution

There is back- The audio control

ground noise settings on your cell Refer to your device's manual about audio
during a phone phone may be affecting adjustments.
call. SYNC 3 performance.

During a call, I Try switching your cell phone off, resetting

can hear the it or removing the battery, then try again.
Possible cell phone
other person Make sure that the microphone for SYNC
malfunction.
but they cannot 3 is not set to off. Look for the microphone
hear me. icon on the phone screen.
During a call, I To restart your system, shut down the
cannot hear the engine, open and close the door, and then
The system may need to
other person lock the door and wait for 2-3 minutes.
be restarted.
and they cannot Make sure that your SYNC 3 screen is black
hear me. and the lighted USB port is off.
SYNC 3 is not This is a cell phone-
Check your cell phone's compatibility.
able to down- dependent feature.
load my phone-
book.

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 SYNC™ 3

Cell phone issues

Issue Possible cause Possible solution

Make sure you allow SYNC 3 to retrieve

contacts from your phone. Refer to your
cell manual.
Possible cell phone You must switch on your cell phone and
malfunction. the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
The system contacts from your phone. Refer to your
says "Phone- cell manual.
book down-
If the missing contacts are stored on your
loaded" but my Limitations on your cell
SIM card, move them to your cell phone's
SYNC 3 phone- phone's capability.
memory.
book is empty or
is missing You must switch on your cell phone and
contacts. the automatic phonebook download
feature on SYNC 3.
This is a cell phone-
Check your cell phone's compatibility.
dependent feature.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
I am having Try deleting your device from SYNC 3 and
trouble deleting SYNC from your device, then trying
connecting my again.
cell phone to Possible cell phone
SYNC 3. malfunction. Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
This is a cell phone-
Text messaging dependent feature. Check your cell phone's compatibility.
is not working
on SYNC 3. Possible cell phone Try switching your cell phone off, resetting
malfunction. it or removing the battery, then try again.

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 SYNC™ 3

Cell phone issues

Issue Possible cause Possible solution

iPhone • Go to your cell phone's Settings.

• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.

Your iPhone is now set up to forward

incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
This is a cell phone-
text messages through Bluetooth to receive
dependent feature.
incoming text messages.
Audible text
messages do Because each cell phone is different, refer
not work on my to your device's manual for the specific cell
cell phone. This is a cell phone limita- phone you are pairing. In fact, there can be
tion. differences between cell phones due to
brand, model, service provider and software
version.

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 SYNC™ 3

USB and Bluetooth Stereo issues

Issue Possible cause Possible solution

Disconnect the device from SYNC 3. Try

switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Make sure you are using the manufacturer's
I am having Possible device malfunc- cable.
trouble tion.
Make sure to correctly insert the USB cable
connecting my
into the device and your vehicle's USB port.
device.
Make sure that the device does not have
an auto-install program or active security
settings.
The device has a lock Make sure your device is unlocked before
screen enabled. connecting it to SYNC 3.
SYNC 3 does
not recognize Make sure you are not leaving the device in
my device when This is a device limitation. your vehicle during very hot or cold
I start my temperatures.
vehicle.
This is a device-
Bluetooth audio dependent feature. Make sure you connect the device to SYNC
does not 3 and that you have started the media
stream. The device is not player on your device.
connected.
Your music files may not
contain the correct artist, Make sure that all song details are popu-
song title, album or genre lated.
information.
SYNC 3 does The file may be Try replacing the corrupt file with a new
not recognize corrupted. version.
music that is on
my device. The song may have Some devices require you to change the
copyright protection that USB settings from mass storage to media
does not allow it to play. transfer protocol class.
The file format is not Convert the file to a supported format. See
supported by SYNC 3. Entertainment (page 325).

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 SYNC™ 3

USB and Bluetooth Stereo issues

Issue Possible cause Possible solution

The device needs to be Update media index. See Entertainment

re-indexed. (page 325).
The device has a lock Make sure your device is unlocked before
screen enabled. connecting it to SYNC 3.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
When I connect to SYNC 3.
my device, I
To listen to Apple devices through USB,
sometimes do This is a device limitation.
select AirPlay from the devices Control
not hear any
Center, then select Dock Connector.
sound.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.

Wi-Fi Issues

Issue Possible cause Possible solution

Failed connection. Password error. Verify password.

Weak signal. Check for a poor Wi-Fi
signal.
Multiple Access points Use a unique name for your
within range with the same SSID, don’t use the default
SSID. name unless it contains a
unique identifier, such as
part of the MAC address.
Disconnecting after Weak signal probably due Position the vehicle close to
successful connection. to distance from the the hotspot with the front of
hotspot, obstruction or high the vehicle facing the
interference. hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.

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 SYNC™ 3

Wi-Fi Issues

Issue Possible cause Possible solution

Poor signal seen by SYNC 3 There may be an obstruction If the vehicle is equipped
despite being near a between SYNC 3 and the with heated windshield, try
hotspot. hotspot. positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
A hotspot is not listed in the The hotspot was defined as Please set the network to
list of available networks. a hidden network. visible and try again.
SYNC 3 is not seen when SYNC 3 does not currently SYNC 3 currently does not
searching for Wi-Fi networks provide a hotspot. provide a hotspot
from your phone or other
devices.
Software download takes Poor signal strength, too far Check the signal quality
too long. from the hotspot, hotspot is (under network details), if
supporting multiple SYNC 3 indicates good or
connections, slow Internet excellent, test with another
connection or other prob- high-speed equipped
lems. hotspot where the environ-
ment is more predictable.
SYNC 3 seems to connect It is possible that there is no Test the connection with
with a hotspot and the new software. The another device, if the
signal strength is excellent connected hotspot may be hotspot requires a subscrip-
but the software is not being a managed one and it tion, you may contact the
updated. requires either a subscrip- service provider.
tion or agreeing to the terms
and conditions.

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 SYNC™ 3

AppLink issues

Issue Possible cause(s) Possible solution(s)

Make sure you have a

compatible smartphone; an
Android with OS 2.3 or
higher or an iPhone 3GS or
AppLink Mobile Applica- newer with iOS 5.0 or higher.
tions: When I select You did not connect an Additionally, make sure you
"Connect Mobile Apps," Applink Compatible phone pair and connect your phone
SYNC 3 does not find any to SYNC 3. to SYNC 3 in order to find
applications. AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
AppLink-enabled apps are on your phone. Some apps
My phone is connected, but
not installed and running on require you to register or
I still cannot find any apps.
your mobile device. login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
Sometimes apps do not discover it inside the vehicle.
My phone is connected, my properly close and re-open On an Android device, if
app(s) are running, but I still their connection to SYNC 3, apps have an 'Exit' or 'Quit'
cannot find any apps. over ignition cycles, for option, then select it and
example. restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',

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 SYNC™ 3

AppLink issues

Issue Possible cause(s) Possible solution(s)

then find the particular app

and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
My Android phone is There is a Bluetooth issue Switch Bluetooth off and
connected, my app(s) are on some older versions of then on to reset it on your
running, I restarted them, the Android operating phone. If you are in your
but I still cannot find any system that may cause apps vehicle, SYNC 3 should be
apps. that were found on your able to automatically re-
previous vehicle drive to not connect to your phone if you
be found again if you did not press the "Phone" button.
switch Bluetooth off.

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 SYNC™ 3

AppLink issues

Issue Possible cause(s) Possible solution(s)

Unplug the USB cable from

the phone, wait a moment,
and plug the USB cable
My iPhone is connected, my
back in to the phone. After a
app is running, I restarted You may need to reset the
few seconds, the app should
the app but I still cannot find USB connection to SYNC 3.
appear in SYNC 3's Mobile
it on SYNC 3.
Apps Menu. If not, "Force
Close" the application and
restart it.
Increase the Bluetooth
I have an Android phone. I
volume of the device by
found and started my media
The Bluetooth volume on using the device's volume
app on SYNC 3, but there is
the phone may be low. control buttons which are
no sound or the sound is
most often found on the
very low.
side of the device.
Some Android devices have Force close or uninstall the
a limited number of apps you do not want SYNC
Bluetooth ports that apps 3 to find. If the app has a
I can only see some of the can use to connect. If you "Ford SYNC" setting, disable
AppLink apps running on my have more AppLink apps on that setting in the app's
phone listed in the SYNC 3 your phone than the number settings menu on the phone.
Mobile Apps Menu. of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.

Voice command issues

Issue Possible cause Possible solution

Review the cell phone voice commands

and the media voice commands at the
You may be using the beginning of their respective sections.
SYNC 3 does wrong voice commands. Refer to the audio display during an active
not understand
voice session to find a list of voice
what I am
commands there.
saying.
You may be speaking too Wait for the system to prompt you before
soon or at the wrong you state your command.
time.

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 SYNC™ 3

Voice command issues

Issue Possible cause Possible solution

You may be using the Review the media voice commands at the
wrong voice commands. beginning of the media section.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
Make sure you are saying the complete title
SYNC 3 does the name exactly as it
such as "California remix featuring Jennifer
not understand appears on your device.
Nettles".
the name of a
song or artist. If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
The song or artist name
may have some special Make sure that song titles, artists, album,
characters that are not and playlists names do not have any special
being recognized by characters like *, - or +.
SYNC 3.
Make sure that you are saying the name
You may not be saying
SYNC 3 does exactly as it appears on your phone. For
the name exactly as it
not understand example, if your contact is "Joe Wilson",
appears on your phone-
or is calling the say "Call Joe Wilson". If your contact name
book.
wrong contact is "Mom", say "Call Mom".
when I want to The contact name may
make a call. Make sure that your contact names do not
contain special charac-
have any special characters like *, - or +.
ters.
SYNC 3 applies the phonetic pronunciation
The SYNC 3 rules of the selected language to the
voice control contact names stored on your cell phone.
system is having You may not be saying Helpful Hint: You can select your contact
trouble recog- the name exactly as it manually. Press PHONE. Select the option
nizing foreign appears on your phone- for phonebook and then contact name.
names stored book. Press the soft-key option to hear it. SYNC
on my cell 3 will read the contact name to you, giving
phone. you some idea of the pronunciation it is
expecting.

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 SYNC™ 3

Voice command issues

Issue Possible cause Possible solution

The SYNC 3
voice control
system is having SYNC 3 applies the phonetic pronunciation
trouble recog- rules of the selected language to the names
You may be saying the
nizing foreign stored on your media player or USB flash
foreign names using the
tracks, artists, drive. It is able to make some exceptions
currently selected
albums, genres for very popular artist names (for example,
language for SYNC 3.
and playlist U2) such that you can always use the
names from my English pronunciation for these artists.
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
The system voice.
generates voice
prompts and SYNC 3 offers several new voice control
SYNC 3 uses text-to- features for a wide range of languages.
the pronunci-
speech voice prompt Dialing a contact name directly from the
ation of some
technology. phonebook without pre-recording (for
words may not
be accurate for example, “call John Smith”) or selecting a
my language. track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").

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 SYNC™ 3

General

Issue Possible cause Possible solution

SYNC 3 only supports four languages in a

The language single module for text display, voice control
selected for the and voice prompts. The country where you
instrument bought your vehicle dictates the four
cluster and languages based on the most popular
information and
SYNC 3 does not support languages spoken. If the selected language
entertainment is not available, SYNC 3 remains in the
the currently selected
display does not
language for the instru- current active language.
match the
ment cluster and inform- SYNC 3 offers several new voice control
SYNC 3
ation and entertainment features for a wide range of languages.
language
display. Dialing a contact name directly from the
(phone, USB,
Bluetooth phonebook without pre-recording (for
audio, voice example, “call John Smith”) or selecting a
control and track, artist, album, genre or playlist directly
voice prompts). from your media player (for example, "play
artist Madonna").

SYNC 3 System Reset

The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.

For additional assistance with SYNC 3

troubleshooting please call or visit the Ford
Website.

Ford Support

Customer Relation- United States: 1-800-392-3673

ship Center
Canada: 1-800-565-3673
Website owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca

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 Accessories

For a complete listing of the accessories Peace of Mind

that are available for your vehicle, please
contact your authorized dealer or visit the • Keyless entry keypad.
online store web site: • Remote start.
*Ford Licensed Accessories. The accessory
Web Address (United States) manufacturer designs, develops and
therefore warrants Ford Licensed
www.Accessories.Ford.com
Accessories, and does not design or test
these accessories to Ford Motor Company
Web Address (Canada) engineering requirements. Contact an
authorized Ford dealer for the
www.Accessories.Ford.ca manufacturer’s limited warranty details
and request a copy of the Ford Licensed
Ford Motor Company will repair or replace Accessories product limited warranty from
any properly authorized dealer-installed the accessory manufacturer.
Ford Original Accessory found to be For maximum vehicle performance, keep
defective in factory-supplied materials or the following information in mind when
workmanship during the warranty period, adding accessories or equipment to your
as well as any component damaged by the vehicle:
defective accessories.
• When adding accessories, equipment,
Ford Motor Company will warrant your passengers and luggage to your
Ford accessory through the warranty that vehicle, do not exceed the total weight
provides the greatest benefit: capacity of the vehicle or of the front
• 24 months, unlimited mileage. or rear axle (GVWR or GAWR as
• The remainder of your new vehicle indicated on the Safety Compliance
limited warranty. Certification label). Ask an authorized
dealer for specific weight information.
Contact an authorized dealer for details • The Federal Communications
and a copy of the warranty. Commission (FCC) and Canadian
Exterior Style Radio Telecommunications
Commission (CRTC) regulate the use
• Front and Rear Splash guards. of mobile communications systems
that are equipped with radio
Interior Style transmitters, for example, two-way
radios, telephones and theft alarms.
• Floor mats. Any such equipment installed in your
vehicle should comply with Federal
Lifestyle Communications Commission (FCC)
• Cargo area protector. and Canadian Radio
Telecommunications Commission
• Cargo net*. (CRTC) regulations and should be
• Cargo organizer. installed only by an authorized dealer.
• Trailer towing accessories.

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 Accessories

• An authorized dealer needs to install

mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.

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 Ford Protect

PROTECT YOURSELF FROM THE RISING That means you get:

COST OF VEHICLE REPAIRS WITH A FORD • Reliable, quality service at any Ford or
PROTECT EXTENDED SERVICE PLAN. Lincoln dealership.
Ford Protect Extended Service • Repairs performed by factory trained
Plans (U.S. Only) technicians, using genuine parts.

Ford Protect extended service plan means Rental Car Reimbursement

peace of mind. It’s the extended service
plan backed by Ford Motor Company, and 1st day Rental Benefit
provides more protection beyond the New If you bring your car into your dealer for
Vehicle Limited Warranty coverage. When service, we’ll give you a loaner to use for
you visit your Ford Dealer, Insist on Ford the day.
Protect extended service plans!
Extended Rental Benefits
Ford Protect Can Quickly Pay for Itself
If your vehicle is kept overnight for covered
One trip to the Service Center could easily repairs, you are eligible for rental car
exceed the price of your Ford Protect coverage, including warranty repairs, and
extended service plan. With Ford Protect Field Service Actions.
extended service plan you minimize your
risk for unexpected repair bills and rising Roadside Assistance
repair costs.
Exclusive 24/7 roadside assistance,
Up to 1,000+ Covered Vehicle including:
Components • Towing, flat-tire change and battery
There are four mechanical Ford Protect jump starts.
extended service plans with different levels • Out of fuel and lock-out assistance.
of coverage. Ask your authorized dealer for • Travel expense reimbursement for
details. lodging, meals and rental car.
1. PremiumCARE - Our most • Assistance for taxi, shuttle, rental car
comprehensive coverage. With over coverage or other transportation.
1,000 covered components, this plan
is so complete it’s probably easier to Transferable Coverage
list what’s not covered.
If you sell your vehicle before your Ford
2. ExtraCARE - Covers 113 components, Protect extended service plan coverage
and includes many high-tech items. expires, you can transfer any remaining
3. BaseCARE - Covers 84 components. coverage to the new owner. Which should
give you and your potential buyer a little
4. PowertrainCARE - Covers 29 critical
more peace of mind.
components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.

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 Ford Protect

Less Cost to Properly Maintain Your Ford Protect Extended Service

Vehicle Plan (CANADA ONLY)
Ford Protect extended service plan also You can get more protection for your
offers a Premium Maintenance Plan that vehicle by purchasing a Ford Protect
covers all scheduled maintenance, and extended service plan. Ford Protect
selected wear items. The coverage is extended service plan is the only service
prepaid, so you never have to worry about contract backed by Ford Motor Company
the cost of your vehicle’s maintenance. of Canada, Limited. Depending on the plan
Covered maintenance includes: you purchase, Ford Protect extended
service plan provides benefits such as:
• Windshield wiper blades.
• Rental reimbursement.
• Spark plugs.
• Coverage for certain maintenance and
• The clutch disc (if equipped).
wear items.
• Brake pads and linings.
• Protection against repair costs after
• Shock absorbers. your New Vehicle Limited Warranty
• Struts. Coverage expires.
• Engine Belts. • Roadside Assistance benefits.
• Engine coolant hoses, clamps and There are several Ford Protect extended
o-rings. service plans available in various time,
• Diesel exhaust fluid replenishment (if distance and deductible combinations.
equipped). Each plan is tailored to fit your own driving
needs, including reimbursement for towing
• Cabin air filter replacement every and rental. When you purchase Ford
20,000 mi (32,000 km) (electric Protect extended service plan, you receive
vehicles only). added peace-of-mind protection
throughout Canada, the United States and
Interest Free Finance Options
Mexico, provided by a network of
Just a 10% down payment will provide you participating authorized Ford Motor
with an affordable, no interest, no fee Company dealers.
payment program allowing you all the Note: Repairs performed outside of
security and benefits Ford Protect Canada, the United States and Mexico are
extended service plan has to offer while not eligible for Ford Protect extended
paying over time. You are pre-approved service plan coverage.
with no credit check or hassles. To learn
more, call our Ford Protect extended This information is subject to change. For
service plan specialists at 800-367-3377. more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect Extended Service Plan Ford Protect extended service plan that is
P.O. Box 321067 right for you.
Detroit, MI 48232

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 Scheduled Maintenance

GENERAL MAINTENANCE Genuine Ford and Motorcraft

Replacement Parts
INFORMATION
Dealerships stock Ford, Motorcraft and
Why Maintain Your Vehicle? Ford-authorized branded re-manufactured
replacement parts. These parts meet or
Carefully following the maintenance exceed our specifications. Parts installed
schedule helps protect against major repair at your dealership carry a nationwide
expenses resulting from neglect or 24-month or unlimited mile (kilometer)
inadequate maintenance and may help to parts and labor limited warranty.
increase the value of your vehicle when
you sell or trade it. Keep all receipts for If you do not use Ford authorized parts they
completed maintenance with your vehicle. may not meet our specifications and
depending on the part, it could affect
We have established regular maintenance emissions compliance.
intervals for your vehicle based upon
rigorous testing. It is important that you Convenience
have your vehicle serviced at the proper
times. These intervals serve two purposes; Many dealerships have extended evening
one is to maintain the reliability of your and Saturday hours to make your service
vehicle and the second is to keep your cost visit more convenient and they offer one
of owning your vehicle down. stop shopping. They can perform any
services that are required on your vehicle,
It is your responsibility to have all from general maintenance to collision
scheduled maintenance performed and to repairs.
make sure that the materials used meet
the specifications identified in this owner's Note: Not all dealers have extended hours
manual. See Scheduled Maintenance or body shops. Please contact your dealer
(page 383). for details.
Failure to perform scheduled maintenance Protecting Your Investment
invalidates warranty coverage on parts
affected by the lack of maintenance. Maintenance is an investment that pays
dividends in the form of improved
Why Maintain Your Vehicle at Your reliability, durability and resale value. To
Dealership? maintain the proper performance of your
vehicle and its emission control systems,
Factory-Trained Technicians make sure you have scheduled
maintenance performed at the designated
Service technicians participate in extensive
intervals.
factory-sponsored certification training to
help them become experts on the Your vehicle is equipped with an
operation of your vehicle. Ask your information display which displays a
dealership about the training and message at the proper oil change service
certification their technicians have interval; the interval is one year or 10000
received. miles (16000 kilometers) under normal
driving conditions.

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 Scheduled Maintenance

If ENGINE OIL CHANGE DUE NEXT We strongly recommend the use of only
SERVICE or OIL CHANGE REQUIRED genuine Ford, Motorcraft or
appears in the information display, it is Ford-authorized re-manufactured
time for an oil change; the oil change must replacement parts engineered for your
be done within two weeks or 500 miles vehicle.
(800 kilometers) of the ENGINE OIL
CHANGE DUE NEXT SERVICE or OIL Additives and Chemicals
CHANGE REQUIRED message appearing. This owner's manual and the Ford
The oil minder system must be reset after Workshop Manual list the recommended
each oil change. See Oil Change additives and chemicals for your vehicle.
Indicator Reset (page 207). We do not recommend using chemicals or
If your information display resets additives not approved by us as part of
prematurely or becomes inoperative, you your vehicle’s normal maintenance. Please
should perform the oil change interval at consult your warranty information.
six months or 5000 miles (8000
kilometers) from your last oil change. Oils, Fluids and Flushing
Never exceed one year or 10000 miles In many cases, fluid discoloration is a
(16000 kilometers) between oil change normal operating characteristic and, by
intervals. itself, does not necessarily indicate a
Your vehicle is very sophisticated and built concern or that the fluid needs to be
with multiple, complex, performance changed. However, a qualified expert, such
systems. Every manufacturer develops as the factory-trained technicians at your
these systems using different dealership, should inspect discolored fluids
specifications and performance features. that also show signs of overheating or
That is why it is important to rely upon your foreign material contamination
dealership to properly diagnose and repair immediately.
your vehicle. Make sure to change your vehicle’s oils and
Ford Motor Company has recommended fluids at the specified intervals or in
maintenance intervals for various parts conjunction with a repair. Flushing is a
and component systems based upon viable way to change fluid for many vehicle
engineering testing. Ford Motor Company sub-systems during scheduled
relies upon this testing to determine the maintenance. It is critical that systems are
most appropriate mileage for replacement flushed only with new fluid that is the same
of oils and fluids to protect your vehicle at as that required to fill and operate the
the lowest overall cost to you and system or using a Ford-approved flushing
recommends against maintenance chemical.
schedules that deviate from the scheduled
maintenance information. Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.

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 Scheduled Maintenance

Check every month

Engine oil level.

Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.

Check every six months

Battery connections. Clean if necessary.

Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.

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 Scheduled Maintenance

Multi-Point inspection

Accessory drive belt(s) Hazard warning system operation

Battery performance Horn operation
Clutch operation (manual transmission Radiator, cooler, heater and air conditioning
only) hoses
Engine air filter Suspension components for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps operation Tires (including spare) for wear and proper
**
pressure
*
Fluid levels ; fill if necessary Windshield for cracks, chips or pits

For oil and fluid leaks Washer spray and wiper operation
Half-shaft dust boots
*
Brake, coolant recovery reservoir, automatic transmission and window washer
**
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.

Be sure to ask your dealership service

advisor or technician about the multi-point NORMAL SCHEDULED
vehicle inspection. It is a comprehensive MAINTENANCE
way to perform a thorough inspection of
your vehicle. Your checklist gives you Your vehicle is equipped with an oil minder
immediate feedback on the overall system that indicates when the engine oil
condition of your vehicle. should be changed under normal operating
conditions.
This means you do not have to remember
to change the oil on a mileage-based
schedule; the vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the information display.

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 Scheduled Maintenance

*
Every 10000 miles (16000 kilometers) or 12 months
**
Change engine oil and filter.
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
*
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
**
Reset the oil minder system after each engine oil and filter change. See Oil Change
Indicator Reset (page 207).

1
Other maintenance items

Every 20000 miles (32000 Replace cabin air filter.

km)
Every 30000 miles (48000 Replace engine air filter.
km)
At 100000 miles (160000 Change engine coolant.
2

km)
Replace spark plugs.
Every 100000 miles
(160000 km) 3
Inspect accessory drive belt(s).
Change transmission fluid.
Every 150000 miles
(240000 km) 4
Replace accessory drive belt(s).

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 Scheduled Maintenance

1
Other maintenance items

Replace timing belt (1.0L, 1.6L engine).

Replace oil pump drive belt (1.0L engine).
1
Additional maintenance items can be performed within 3000 miles (4800 kilometers)
of the last engine oil and filter change. Do not exceed the designated distance for the
interval.
2
Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3
After initial inspection, inspect every other oil change until replaced.
4
If not replaced within the last 100000 miles (160000 kilometers).

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 Scheduled Maintenance

SPECIAL OPERATING perform additional maintenance as

indicated. If you operate your vehicle
CONDITIONS SCHEDULED occasionally under any of these conditions,
MAINTENANCE it is not necessary to perform the
additional maintenance. For specific
If you operate your vehicle primarily in any recommendations, see your dealership
of the following conditions, you need to service advisor or technician.

Towing a trailer or using a car-top carrier

As required Change engine oil and filter as indicated by the information

display and perform services listed in the Normal Sched-
uled Maintenance chart.
Every 30000 miles (48000 Change automatic transmission fluid.
km)
Every 60000 miles (96000 Change manual transmission fluid.
km)
Replace spark plugs.

Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)

As required Change engine oil and filter as indicated by the information

display and perform services listed in the Normal Sched-
uled Maintenance chart.
Inspect frequently, service Replace cabin air filter.
as required
Replace engine air filter.
Every 30000 miles (48000 Change automatic transmission fluid.
km)
Every 60000 miles (96000 Replace spark plugs.
km)

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Inspect frequently, service Replace cabin air filter.

as required
Replace engine air filter.
Every 5000 miles (8000 Inspect the wheels and related components for abnormal
km) noise, wear, looseness or drag.

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 Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Rotate tires, inspect tires for wear and measure tread

depth.
Every 5000 miles (8000 Change engine oil and filter.
*

km) or six months

Perform multi-point inspection.
Every 30000 miles (48000 Change automatic transmission fluid.
km)
Every 50000 miles (80000 Change manual transmission fluid.
km)
*
Reset your oil life monitor system after each engine oil and filter change. See Oil Change
Indicator Reset (page 207).

Exclusive use of E85 (flex fuel vehicles only)

Every oil change If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.

If the available API SM or SN oils are not

Exceptions available, then the oil change interval is
1800 miles (3000 kilometers).
There are several exceptions to the Normal
Schedule: Engine Air Filter and Cabin Air Filter
Replacement
Hot Climate Oil Change Intervals
The life of the engine air filter and cabin air
Vehicles operating in the Middle East, filter is dependent on exposure to dusty
North Africa, Sub-Saharan Africa or and dirty conditions. Vehicles operated in
locations with similar climates using an these conditions require frequent
American Petroleum Institute (API) inspection and replacement of the engine
Certified for Gasoline Engines (Certification air filter and cabin air filter.
mark) oil of SM or SN quality, the normal
oil change interval is 3000 miles (5000
kilometers). SCHEDULED MAINTENANCE
RECORD

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 Scheduled Maintenance

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 Scheduled Maintenance

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 Scheduled Maintenance

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 Scheduled Maintenance

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 Scheduled Maintenance

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 Appendices

END USER LICENSE Description of Other Rights and

Limitations
AGREEMENT
• Speech Recognition: If the
VEHICLE SOFTWARE END USER SOFTWARE includes speech
LICENSE AGREEMENT (EULA) recognition component(s), you should
understand that speech recognition is
• You (“You” or “Your” as applicable) an inherently statistical process and
have acquired a vehicle having several that recognition errors are inherent in
devices, including SYNC ® and various the process. Neither FORD MOTOR
control modules, ("DEVICES") that COMPANY nor its suppliers shall be
include software licensed or owned by liable for any damages arising out of
Ford Motor Company and its affiliates errors in the speech recognition
("FORD MOTOR COMPANY"). Those process. It is your responsibility to
software products of FORD MOTOR monitor any speech recognition
COMPANY origin, as well as associated functions included in the system.
media, printed materials, and "online"
or electronic documentation • Limitations on Reverse Engineering,
("SOFTWARE") are protected by Decompilation and Disassembly:
international intellectual property laws You may not reverse engineer,
and treaties. The SOFTWARE is decompile, translate, disassemble or
licensed, not sold. All rights reserved. attempt to discover any source code
or underlying ideas or algorithms of the
• The SOFTWARE may interface with SOFTWARE nor permit others to
and/or communicate with, or may be reverse engineer, decompile or
later upgraded to interface with and/or disassemble the SOFTWARE, except
communicate with additional software and only to the extent that such activity
and/or systems provided by FORD is expressly permitted by applicable
MOTOR COMPANY. law notwithstanding this limitation or
IF YOU DO NOT AGREE TO THIS END to the extent as may be permitted by
USER LICENSE AGREEMENT ("EULA") the licensing terms governing use of
DO NOT USE THE DEVICES OR COPY any open source components included
THE SOFTWARE. ANY USE OF THE with the SOFTWARE.
SOFTWARE, INCLUDING BUT NOT • Limitations on Distributing,
LIMITED TO USE ON THE DEVICES, Copying, Modifying and Creating
WILL CONSTITUTE YOUR AGREEMENT Derivative Works: You may not
TO THIS EULA (OR RATIFICATION OF distribute, copy, make modifications
ANY PREVIOUS CONSENT). to or create derivative works based on
GRANT OF SOFTWARE LICENSE: This the SOFTWARE, except and only to the
EULA grants you the following license: extent that such activity is expressly
permitted by applicable law
• You may use the SOFTWARE as notwithstanding this limitation or to
installed on the DEVICES and as the extent as may be permitted by the
otherwise interfacing with systems licensing terms governing use of any
and/or services provide by or through open source components included with
FORD MOTOR COMPANY or its third the SOFTWARE.
party software and service providers.

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 Appendices

• Single EULA: The end user • Additional Software/Services: The

documentation for the DEVICES and SOFTWARE may permit FORD MOTOR
related systems and services may COMPANY, third party software and
contain multiple EULAs, such as service suppliers, its affiliates and/or
multiple translations and/or multiple its designated agent to provide or make
media versions (e.g., in the user available to you SOFTWARE updates,
documentation and in the software). supplements, add-on components, or
Even if you receive multiple EULAs, you Internet-based services components
are licensed to use only one (1) copy of of the SOFTWARE after the date you
the SOFTWARE. obtain your initial copy of the
• SOFTWARE Transfer: You may SOFTWARE ("Supplemental
permanently transfer your rights under Components".) SOFTWARE updates
this EULA only as part of a sale or may cause you to incur additional
transfer of the DEVICES, provided you charges from your wireless service
retain no copies, you transfer all of the provider. If FORD MOTOR COMPANY
SOFTWARE (including all component or third party software and services
parts, the media and printed materials, suppliers provide or make available to
any upgrades, and, if applicable, the you Supplemental Components and
Certificate(s) of Authenticity), and the no other EULA terms are provided
recipient agrees to the terms of this along with the Supplemental
EULA. If the SOFTWARE is an upgrade, Components, then the terms of this
any transfer must include all prior EULA shall apply. FORD MOTOR
versions of the SOFTWARE. COMPANY, its affiliates and/or its
designated agent reserve the right to
• Termination: Without prejudice to any discontinue without liability any
other rights, FORD MOTOR COMPANY Internet-based services provided to
may terminate this EULA if you fail to you or made available to you through
comply with the terms and conditions the use of the SOFTWARE.
of this EULA.
• Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.

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 Appendices

• Links to Third Party Sites: The INTELLECTUAL PROPERTY RIGHTS:

SOFTWARE may provide you with the All title and intellectual property rights in
ability to link to third party sites. The and to the SOFTWARE (including but not
third party sites are not under the limited to any images, photographs,
control of FORD MOTOR COMPANY, animations, video, audio, music, text and
its affiliates and/or its designated "applets" incorporated into the
agent. Neither FORD MOTOR SOFTWARE), the accompanying printed
COMPANY nor its affiliates nor its materials, and any copies of the
designated agent are responsible for SOFTWARE, are owned by FORD MOTOR
(I) the contents of any third party sites, COMPANY, or its affiliates or suppliers. The
any links contained in third party sites, SOFTWARE is licensed, not sold. You may
or any changes or updates to third not copy the printed materials
party sites, or (ii) webcasting or any accompanying the SOFTWARE. All title
other form of transmission received and intellectual property rights in and to
from any third party sites. If the the content which may be accessed
SOFTWARE provides links to third through use of the SOFTWARE is the
party sites, those links are provided to property of the respective content owner
you only as a convenience, and the and may be protected by applicable
inclusion of any link does not imply an copyright or other intellectual property
endorsement of the third party site by laws and treaties. This EULA grants you no
FORD MOTOR COMPANY, its affiliates rights to use such content outside its
and/or its designated agent. intended use. All rights not specifically
• Obligation to Drive Responsibly: granted under this EULA are reserved by
You recognize your obligation to drive FORD MOTOR COMPANY, its affiliates,
responsibly and keep attention on the and third party software and service
road. You will read and abide with the providers and suppliers. Use of any on-line
DEVICES operating instructions services which may be accessed through
particularly as they pertain to safety the SOFTWARE may be governed by the
and you agree to assume any risk respective terms of use relating to such
associated with the use of the services. If this SOFTWARE contains
DEVICES. documentation that is provided only in
electronic form, you may print one copy of
UPGRADES AND RECOVERY MEDIA: such electronic documentation.
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the EXPORT RESTRICTIONS: You
DEVICES on media such as a ROM chip, acknowledge that the SOFTWARE is
CD ROM disk(s) or via web download or subject to U.S. and European Union export
other means, and is labeled "For Upgrade jurisdiction. You agree to comply with all
Purposes Only" or "For Recovery Purposes applicable international and national laws
Only" you may install one (1) copy of such that apply to the SOFTWARE, including
SOFTWARE onto the DEVICES as a the U.S. Export Administration Regulations,
replacement copy for the existing as well as end-user, end-use and
SOFTWARE, and use it in accordance with destination restrictions issued by U.S. and
this EULA, including any additional EULA other governments.
terms accompanying the upgrade
SOFTWARE.

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 Appendices

TRADEMARKS: This EULA does not grant General Operation

you any rights in connection with any • Voice Command Control: Certain
trademarks or service marks of FORD functions within the SYNC® system
MOTOR COMPANY, its affiliates, and third may be accomplished using voice
party software and service providers. commands. Using voice commands
PRODUCT SUPPORT: Please refer to while driving helps you to operate the
FORD MOTOR COMPANY instructions system without removing your hands
provided in the documentation for the from the wheel or eyes from the road.
DEVICES product support, such as the • Prolonged Views of Screen: Do not
vehicle owner guide. access any function requiring a
Should you have any questions concerning prolonged view of the screen while you
this EULA, or if you desire to contact FORD are driving. Pull over in a safe and legal
MOTOR COMPANY for any other reason, manner before attempting to access a
please refer to the address provided in the function of the system requiring
documentation for the DEVICES. prolonged attention.
No Liability for Certain Damages: • Volume Setting: Do not raise the
EXCEPT AS PROHIBITED BY LAW, FORD volume excessively. Keep the volume
MOTOR COMPANY, ANY THIRD PARTY at a level where you can still hear
SOFTWARE OR SERVICES SUPPLIERS, outside traffic and emergency signals
AND THEIR AFFILIATES SHALL HAVE NO while driving. Driving while unable to
LIABILITY FOR ANY INDIRECT, SPECIAL, hear these sounds could cause an
CONSEQUENTIAL OR INCIDENTAL accident.
DAMAGES ARISING FROM OR IN • Navigation Features: Any navigation
CONNECTION WITH THE USE OR features included in the system are
PERFORMANCE OF THE SOFTWARE. THIS intended to provide turn by turn
LIMITATION SHALL APPLY EVEN IF ANY instructions to get you to a desired
REMEDY FAILS OF ITS ESSENTIAL destination. Please make certain all
PURPOSE. THERE ARE NO WARRANTIES persons using this system carefully
OTHER THAN THOSE THAT MAY BE read and follow instructions and safety
EXPRESSLY PROVIDED FOR YOUR NEW information fully.
VEHICLE. • Distraction Hazard: Any navigation
features may require manual
SYNC® Automotive Important Safety (non-verbal) setup. Attempting to
Information Read and follow perform such set-up or insert data
instructions: while driving can distract your attention
• Before using your SYNC® system, read and could cause an accident or other
and follow all instructions and safety serious injury. Stop the vehicle in a safe
information provided in this end user and legal manner before attempting
manual ("Owner Guide".) Not these operations.
following precautions found in the • Let Your Judgment Prevail: Any
Owner Guide can lead to an accident navigation features are provided only
or other serious injuries. as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a

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 Appendices

substitute for your personal judgment. Your Responsibilities and Assumptions of

Any route suggestions made by this Risk
system should never replace any local • You agree to each of the following:(a)
traffic regulations or your personal Any use of the SOFTWARE while
judgment or knowledge of safe driving driving an automobile or other vehicle
practices. in violation of applicable law or
• Route Safety: Do not follow the route otherwise driving in an unsafe manner
suggestions if doing so would result in presents a significant risk of distracted
an unsafe or illegal maneuver, if you driving and should not be attempted
would be placed in an unsafe situation, under any circumstances;(b) Use of
or if you would be directed into an area the SOFTWARE at excessive volume
that you consider unsafe. The driver is poses a significant risk of hearing
ultimately responsible for the safe damage and should not be attempted
operation of the vehicle and therefore, under any circumstances;(c) The
must evaluate whether it is safe to SOFTWARE may not be compatible
follow the suggested directions. with new or different versions of an
• Potential Map Inaccuracy: Maps operating system, third party software,
used by this system may be inaccurate or third party services, and the
because of changes in roads, traffic SOFTWARE may potentially cause a
controls or driving conditions. Always critical failure of an operating system,
use good judgment and common sense third party software, or third party
when following the suggested routes. service.(d) Any third party service
accessed by or third party software
• Emergency Services: Do not rely on used with the SOFTWARE (I) may
any navigation features included in the charge an additional fee for access, (ii)
system to route you to emergency may not work correctly, on an
services. Ask local authorities or an uninterrupted basis, or error free, (iii)
emergency services operator for these may change streaming formats or
locations. Not all emergency services discontinue operation, (iv) may contain
such as police, fire stations, hospitals adult, profane or offensive content; and
and clinics are likely to be contained in (v) may contain inaccurate, false or
the map database for such navigation misleading traffic, weather, financial
features. or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
• When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.

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 Appendices

Disclaimer of Warranty CREATE A WARRANTY. SHOULD THE

SOFTWARE, THIRD PARTY SOFTWARE,
YOU EXPRESSLY ACKNOWLEDGE AND OR THIRD-PARTY SERVICES PROVE
AGREE THAT USE OF THE DEVICES AND DEFECTIVE, YOU ASSUME THE ENTIRE
SOFTWARE IS AT YOUR SOLE RISK AND COST OF ALL NECESSARY SERVICING,
THAT THE ENTIRE RISK AS TO REPAIR OR CORRECTION. SOME
SATISFACTORY QUALITY, JURISDICTIONS DO NOT ALLOW THE
PERFORMANCE, COMPATIBILITY, DISCLAIMER OF IMPLIED WARRANTIES
ACCURACY AND EFFORT IS WITH YOU. OR LIMITATIONS ON APPLICABLE
TO THE MAXIMUM EXTENT PERMITTED STATUTORY RIGHTS OF A CONSUMER,
BY APPLICABLE LAW, THE SOFTWARE SO THE ABOVE DISCLAIMER MAY NOT
AND ANY THIRD PARTY SOFTWARE OR FULLY APPLY TO YOU. THE SOLE
THIRD-PARTY SERVICES ARE PROVIDED WARRANTY PROVIDED BY FORD MOTOR
"AS IS" AND “AS AVAILABLE”, WITH ALL COMPANY SHALL BE FOUND IN THE
FAULTS AND WITHOUT WARRANTY OF WARRANTY INFORMATION INCLUDING
ANY KIND, AND FORD MOTOR COMPANY WITH YOUR OWNER GUIDE. TO THE
HEREBY DISCLAIMS ALL WARRANTIES EXTENT THAT THERE IS ANY CONFLICT
AND CONDITIONS WITH RESPECT TO BETWEEN THE TERMS OF THIS SECTION
THE SOFTWARE, THIRD PARTY AND THE WARRANTY BOOKLET, THE
SOFTWARE, AND THIRD-PARTY WARRANTY BOOKLET SHALL CONTROL.
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT Applicable Law, Venue, Jurisdiction
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF • The laws of the State of Michigan
MERCHANTABILITY, OF SATISFACTORY govern this EULA and Your use of the
QUALITY, OF FITNESS FOR AN SOFTWARE. Your use of the
ARTICULAR PURPOSE, OF ACCURACY, SOFTWARE may also be subject to
OF QUIET ENJOYMENT, AND other local, state, national, or
NON-INFRINGEMENT OF THIRD-PARTY international laws. Any litigation arising
RIGHTS. FORD MOTOR COMPANY DOES out of or related to this EULA shall be
NOT WARRANT (a) AGAINST brought and maintained exclusively in
INTERFERENCE WITH YOUR ENJOYMENT a court of the State of Michigan
OF THE SOFTWARE, THIRD PARTY located in Wayne County or in the
SOFTWARE, OR THIRD-PARTY SERVICES, United States District Court for the
(b) THAT THE SOFTWARE, THIRD PARTY Eastern District of Michigan. You hereby
SOFTWARE, OR THIRD-PARTY SERVICES consent to submit to the personal
WILL MEET YOUR REQUIREMENTS, (c) jurisdiction of a court in the State of
THAT THE OPERATION OF THE Michigan located in Wayne County and
SOFTWARE, THIRD PARTY SOFTWARE, the United States District Court for the
OR THIRD-PARTY SERVICES WILL BE Eastern District of Michigan for any
UNINTERRUPTED OR ERROR-FREE, (d) dispute arising out of or relating to this
OR THAT DEFECTS IN THE SOFTWARE, EULA.
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL

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 Appendices

Binding Arbitration and Class Action the right to litigate (or participate in as a
Waiver party or class member) all disputes in court
before a judge or jury. Instead, all disputes
(a) Application. This Section applies to will be resolved before a neutral arbitrator,
any dispute EXCEPT IT DOES NOT whose decision will be final except for a
INCLUDE A DISPUTE RELATING TO limited right of appeal under the Federal
COPYRIGHT INFRINGEMENT, OR TO THE Arbitration Act. Any court with jurisdiction
ENFORCEMENT OR VALIDITY OF YOUR, over the parties may enforce the
FORD MOTOR COMPANY, OR ANY OF arbitrator’s award.
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS. (e) Class action waiver. Any proceedings
Dispute means any dispute, action, or other to resolve or litigate any dispute in any
controversy between You and FORD forum will be conducted solely on an
MOTOR COMPANY, other than the individual basis. Neither you nor FORD
exceptions listed above, concerning the MOTOR COMPANY, will seek to have any
SOFTWARE (including its price) or this dispute heard as a class action, as a private
EULA, whether in contract, warranty, tort, attorney general action, or in any other
statute, regulation, ordinance, or any other proceeding in which any party acts or
legal or equitable basis. proposes to act in a representative
capacity. No arbitration or proceeding will
(b) Notice of Dispute. In the event of a be combined with another without the
Dispute, You or FORD MOTOR COMPANY prior written consent of all parties to all
must give the other a “Notice of Dispute”, affected arbitrations or proceedings.
which is a written statement of the name,
address, and contact information of the (f) Arbitration procedure. Any
party giving it, the facts giving rise to the arbitration will be conducted by the
dispute, and the relief requested. You and American Arbitration Association (the
FORD MOTOR COMPANY will attempt to “AAA”), under its Commercial Arbitration
resolve any dispute through informal Rules. If You are an individual and use the
negotiation within 60 days from the date SOFTWARE for personal or vehicle use, or
the Notice of Dispute is sent. After 60 days, if the value of the dispute is $75,000 or
You or FORD MOTOR COMPANY may less whether or not You are an individual
commence arbitration. or how You use the SOFTWARE, the AAA
Supplementary Procedures for
(c) Small claims court. You may also Consumer-Related Disputes will also
litigate any dispute in small claims court apply. To commence arbitration, submit a
in your county of residence or FORD Commercial Arbitration Rules Demand for
MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may
business, if the dispute meets all request a telephonic or in-person hearing
requirements to be heard in the small by following the AAA rules. In a dispute
claims court. You may litigate in small involving $10,000 or less, any hearing will
claims court whether or not You be telephonic unless the arbitrator finds
negotiated informally first. good cause to hold an in-person hearing
(d) Binding arbitration. If You and FORD instead. For more information, see adr.org
MOTOR COMPANY, do not resolve any or call 1-800-778-7879. You agree to
dispute by informal negotiation or in small commence arbitration only in your county
claims court, any other effort to resolve of residence or FORD MOTOR COMPANY’S
the dispute will be conducted exclusively principal place of business. The arbitrator
by binding arbitration. You are giving up

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 Appendices

may award the same damages to You filing, AAA, and arbitrator’s fees and
individually as a court could. The arbitrator expenses. It will not seek its attorney’s
may award declaratory or injunctive relief fees or expenses from you in any
only to You individually, and only to the arbitration. Fees and expenses are not
extent required to satisfy Your individual counted in determining how much a
claim. dispute involves.
(g) Arbitration fees and incentives. (h) Claims or disputes must be filed
within one year. To the extent permitted
• I. Disputes involving $75,000 or less.
by law, any claim or dispute under this
FORD MOTOR COMPANY will
EULA to which this Section applies must
promptly reimburse your filing fees and
be filed within one year in small claims
pay the AAA’s and arbitrator’s fees and
court (Section c) or in arbitration (Section
expenses. If you reject FORD MOTOR
d). The one-year period begins when the
COMPANY’S last written settlement
claim or dispute first could be filed. If such
offer made before the arbitrator was
a claim or dispute is not filed within one
appointed (“last written offer”), your
year, it is permanently barred.
dispute goes all the way to an
arbitrator’s decision (called an (I) Severability. If the class action waiver
“award”), and the arbitrator awards (Section e) is found to be illegal or
you more than the last written offer, unenforceable as to all or some parts of a
FORD MOTOR COMPANY will give you dispute, then that portion of Section e will
three incentives: (1) pay the greater of not apply to those parts. Instead, those
the award or $1,000; (2) pay twice your parts will be severed and proceed in a court
reasonable attorney’s fees, if any; and of law, with the remaining parts proceeding
(3) reimburse any expenses (including in arbitration. If any other provision of that
expert witness fees and costs) that portion Section e is found to be illegal or
your attorney reasonably accrues for unenforceable, that provision will be
investigating, preparing, and pursuing severed with the remainder of Section e
your claim in arbitration. The arbitrator remaining in full force and effect.
will determine the amounts.
Telenav Software End User License
• ii. Disputes involving more than
Agreement
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s Please read these terms and conditions
and arbitrator’s fees and expenses. carefully before you use the TeleNav
• iii. Disputes involving any amount. In Software. Your use of the TeleNav
any arbitration you commence, FORD Software indicates that you accept these
MOTOR COMPANY will seek its AAA terms and conditions. If you do not accept
or arbitrator’s fees and expenses, or these terms and conditions, do not break
Your filing fees it reimbursed, only if the the seal of the package, launch, or
arbitrator finds the arbitration frivolous otherwise use the TeleNav Software.
or brought for an improper purpose. In TeleNav may revise this Agreement and
any arbitration FORD MOTOR the privacy policy at any time, with or
COMPANY commences, it will pay all without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.

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 Appendices

1. Safe and Lawful Use 2. Account Information

You acknowledge that devoting attention You agree: (a) when registering the
to the TeleNav Software may pose a risk TeleNav Software, to provide TeleNav with
of injury or death to you and others in true, accurate, current, and complete
situations that otherwise require your information about yourself, and (b) to
undivided attention, and you therefore inform TeleNav promptly of any changes
agree to comply with the following when to such information, and to keep it true,
using the TeleNav Software: accurate, current and complete.
(a) observe all traffic laws and otherwise 3. Software License
drive safely;
• Subject to your compliance with the
(b) use your own personal judgment while terms of this Agreement, TeleNav
driving. If you feel that a route suggested hereby grants to you a personal,
by the TeleNav Software instructs you to non-exclusive, non-transferable license
perform an unsafe or illegal maneuver, (except as expressly permitted below
places you in an unsafe situation, or directs in connection with your permanent
you into an area that you consider to be transfer of the TeleNav Software
unsafe, do not follow such instructions; license), without the right to
(c) do not input destinations, or otherwise sublicense, to use the TeleNav
manipulate the TeleNav Software, unless Software (in object code form only) in
your vehicle is stationary and parked; order to access and use the TeleNav
Software. This license shall terminate
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended, upon any termination or expiration of
this Agreement. You agree that you will
unsafe, hazardous, or unlawful purposes,
use the TeleNav Software only for your
or in any manner inconsistent with this
personal business or leisure purposes,
Agreement;
and not to provide commercial
(e) arrange all GPS and wireless devices navigation services to other parties.
and cables necessary for use of the
TeleNav Software in a secure manner in 3.1 License Limitations
your vehicle so that they will not interfere • (a) reverse engineer, decompile,
with your driving and will not prevent the disassemble, translate, modify, alter
operation of any safety device (such as an or otherwise change the TeleNav
airbag). Software or any part thereof; (b)
You agree to indemnify and hold TeleNav attempt to derive the source code,
harmless against all claims resulting from audio library or structure of the
any dangerous or otherwise inappropriate TeleNav Software without the prior
use of the TeleNav Software in any moving express written consent of TeleNav;
vehicle, including as a result of your failure (c) remove from the TeleNav
to comply with the directions above. Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)

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 Appendices

distribute, sublicense or otherwise is dependent on the accuracy of

transfer the TeleNav Software to navigation, as the maps or functionality
others, except as part of your of the TeleNav Software are not
permanent transfer of the TeleNav intended to support such high risk
Software; or (e) use the TeleNav applications, especially in more remote
Software in any manner that geographical areas.
I. infringes the intellectual property or • TELENAV EXPRESSLY DISCLAIMS
proprietary rights, rights of publicity or AND EXCLUDES ALL WARRANTIES IN
privacy or other rights of any party, CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
ii. violates any law, statute, ordinance or EXPRESS OR IMPLIED, INCLUDING ALL
regulation, including but not limited to laws WARRANTIES WHICH MAY ARISE
and regulations related to spamming, FROM COURSE OF DEALING, CUSTOM
privacy, consumer and child protection, OR TRADE AND INCLUDING, BUT NOT
obscenity or defamation, or LIMITED TO, THE IMPLIED
iii. is harmful, threatening, abusive, WARRANTIES OF MERCHANTABILITY,
harassing, tortuous, defamatory, vulgar, FITNESS FOR A PARTICULAR
obscene, libelous, or otherwise PURPOSE AND NON-INFRINGEMENT
objectionable; and (f) lease, rent out, or OF THIRD PARTY RIGHTS WITH
otherwise permit unauthorized access by RESPECT TO THE TELENAV
third parties to the TeleNav Software SOFTWARE.
without advanced written permission of • Certain jurisdictions do not permit the
TeleNav. disclaimer of certain warranties, so this
limitation may not apply to you.
4. Disclaimers
• To the fullest extent permissible 5. Limitation of Liability
pursuant to applicable law, in no event • TO THE EXTENT PERMITTED UNDER
will TeleNav, its licensors and suppliers, APPLICABLE LAW, UNDER NO
or agents or employees of any of the CIRCUMSTANCES SHALL TELENAV
foregoing, be liable for any decision OR ITS LICENSORS AND SUPPLIERS
made or action taken by you or anyone BE LIABLE TO YOU OR TO ANY THIRD
else in reliance on the information PARTY FOR ANY INDIRECT,
provided by the TeleNav Software. INCIDENTAL, CONSEQUENTIAL,
TeleNav also does not warrant the SPECIAL OR EXEMPLARY DAMAGES
accuracy of the map or other data used (INCLUDING IN EACH CASE, BUT NOT
for the TeleNav Software. Such data LIMITED TO, DAMAGES FOR THE
may not always reflect reality due to, INABILITY TO USE THE EQUIPMENT
among other things, road closures, OR ACCESS DATA, LOSS OF DATA,
construction, weather, new roads and LOSS OF BUSINESS, LOSS OF
other changing conditions. You are PROFITS, BUSINESS INTERRUPTION
responsible for the entire risk arising OR THE LIKE) ARISING OUT OF THE
out of your use of the TeleNav USE OF OR INABILITY TO USE THE
Software. For example but without TELENAV SOFTWARE, EVEN IF
limitation, you agree not to rely on the TELENAV HAS BEEN ADVISED OF THE
TeleNav Software for critical POSSIBILITY OF SUCH DAMAGES.
navigation in areas where the NOTWITHSTANDING ANY DAMAGES
well-being or survival of you or others THAT YOU MIGHT INCUR FOR ANY

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 Appendices

REASON WHATSOEVER (INCLUDING, to the exclusive jurisdiction of the

WITHOUT LIMITATION, ALL DAMAGES courts of the County of Santa Clara,
REFERENCED HEREIN AND ALL California. The United Nations
DIRECT OR GENERAL DAMAGES IN Convention on Contracts for the
CONTRACT, TORT (INCLUDING International Sale of Goods shall not
NEGLIGENCE) OR OTHERWISE), THE apply.
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS 7. Assignment
SHALL BE LIMITED TO THE AMOUNT • You may not resell, assign, or transfer
ACTUALLY PAID BY YOU FOR THE this Agreement or any of your rights or
TELENAV SOFTWARE. SOME STATES obligations, except in totality, in
AND/OR JURISDICTIONS DO NOT connection with your permanent
ALLOW THE EXCLUSION OR transfer of the TeleNav Software, and
LIMITATION OF INCIDENTAL OR expressly conditioned upon the new
CONSEQUENTIAL DAMAGES, SO THE user of the TeleNav Software agreeing
ABOVE LIMITATIONS OR EXCLUSIONS to be bound by the terms and
MAY NOT APPLY TO YOU. conditions of this Agreement. Any such
6. Arbitration and Governing Law sale, assignment or transfer that is not
expressly permitted under this
• You agree that any dispute, claim or paragraph will result in immediate
controversy arising out of or relating to termination of this Agreement, without
this Agreement or the TeleNav liability to TeleNav, in which case you
Software shall be settled by and all other parties shall immediately
independent arbitration involving a cease all use of the TeleNav Software.
neutral arbitrator and administered by Notwithstanding the foregoing,
the American Arbitration Association TeleNav may assign this Agreement to
in the County of Santa Clara, California. any other party at any time without
The arbitrator shall apply the notice, provided the assignee remains
Commercial Arbitration Rules of the bound by this Agreement.
American Arbitration Association, and
the judgment upon the award rendered 8. Miscellaneous
by the arbitrator may be entered by any
8.1
court having jurisdiction. Note that
there is no judge or jury in an arbitration This Agreement constitutes the entire
proceeding and the decision of the agreement between TeleNav and you with
arbitrator shall be binding upon both respect to the subject matter hereof.
parties. You expressly agree to waive
your right to a jury trial. This Agreement 8.2
and performance hereunder will be Except for the limited licenses expressly
governed by and construed in granted in this Agreement, TeleNav retains
accordance with the laws of the State all right, title and interest in and to the
of California, without giving effect to TeleNav Software, including without
its conflict of law provisions. To the limitation all related intellectual property
extent judicial action is necessary in rights. No licenses or other rights which are
connection with the binding arbitration, not expressly granted in this Agreement
both TeleNav and you agree to submit are intended to, or shall be, granted or

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 Appendices

conferred by implication, statute, 8.6

inducement, estoppel or otherwise, and
The headings in this Agreement are for
TeleNav and its suppliers and licensors
convenience of reference only, will not be
hereby reserve all of their respective rights
deemed to be a part of this Agreement,
other than the licenses explicitly granted
and will not be referred to in connection
in this Agreement.
with the construction or interpretation of
8.3 this Agreement. As used in this Agreement,
the words "include" and "including" and
By using the TeleNav Software, you variations thereof, will not be deemed to
consent to receive from TeleNav all be terms of limitation, but rather will be
communications, including notices, deemed to be followed by the words
agreements, legally required disclosures "without limitation".
or other information in connection with the
TeleNav Software (collectively, "Notices") 9. Other Vendors Terms and Conditions
electronically. TeleNav may provide such
• The Telenav Software utilizes map and
Notices by posting them on TeleNav's
other data licensed to Telenav by third
Website or by downloading such Notices
party vendors for the benefit of you and
to your wireless device. If you desire to
other end users. This Agreement
withdraw your consent to receive Notices
includes end-user terms applicable to
electronically, you must discontinue your
these companies (included at the end
use of the TeleNav Software.
of this Agreement), and thus your use
8.4 of the Telenav Software is also subject
to such terms. You agree to comply
TeleNav's or your failure to require with the following additional terms and
performance of any provision shall not conditions, which are applicable to
affect that party's right to require Telenav’s third party vendor licensors::
performance at any time thereafter, nor
shall a waiver of any breach or default of 9.1 End User Terms Required by HERE
this Agreement constitute a waiver of any North America, LLC
subsequent breach or default or a waiver
of the provision itself. The data (“Data”) is provided for your
personal, internal use only and not for
8.5 resale. It is protected by copyright, and is
subject to the following terms and
If any provision herein is held conditions which are agreed to by you, on
unenforceable, then such provision will be the one hand, and Telenav (“Telenav”) and
modified to reflect the intention of the its licensors (including their licensors and
parties, and the remaining provisions of suppliers) on the other hand.
this Agreement will remain in full force and
effect. © 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.

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 Appendices

HERE holds a non-exclusive license from Restrictions. Except where you have been
the United States Postal Service® to specifically licensed to do so by Telenav,
publish and sell ZIP+4® information. and without limiting the preceding
paragraph, you may not use this Data (a)
©United States Postal Service® 2014.
with any products, systems, or applications
Prices are not established, controlled or
installed or otherwise connected to or in
approved by the United States Postal
communication with vehicles, capable of
Service®. The following trademarks and
vehicle navigation, positioning, dispatch,
registrations are owned by the USPS:
real time route guidance, fleet
United States Postal Service, USPS, and
management or similar applications; or (b)
ZIP+4
with or in communication with any
The Data for Mexico includes certain data positioning devices or any mobile or
from Instituto Nacional de Estadística y wireless-connected electronic or computer
Geografía. devices, including without limitation
cellular phones, palmtop and handheld
9.2 End User Terms Required by NAV2 computers, pagers, and personal digital
(Shanghai) Co., Ltd assistants or PDAs.
The data (“Data”) is provided for your Warning. The Data may contain
personal, internal use only and not for inaccurate or incomplete information due
resale. It is protected by copyright, and is to the passage of time, changing
subject to the following terms and circumstances, sources used and the
conditions which are agreed to by you, on nature of collecting comprehensive
the one hand, and NAV2 (Shanghai) Co., geographic data, any of which may lead to
Ltd (“NAV2”) and its licensors (including incorrect results.
their licensors and suppliers) on the other
hand. 20xx. All rights reserved No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
Terms and Conditions risk. Telenav and its licensors (and their
licensors and suppliers) make no
Permitted Use. You agree to use this Data guarantees, representations or warranties
together with the Telenav Software solely of any kind, express or implied, arising by
for the internal business and personal law or otherwise, including but not limited
purposes for which you were licensed, and to, content, quality, accuracy,
not for service bureau, time-sharing or completeness, effectiveness, reliability,
other similar purposes. Accordingly, but fitness for a particular purpose, usefulness,
subject to the restrictions set forth in the use or results to be obtained from this
following paragraphs, you agree not to Data, or that the Data or server will be
otherwise reproduce, copy, modify, uninterrupted or error-free.
decompile, disassemble, create any
derivative works of, or reverse engineer any Disclaimer of Warranty: TELENAV AND
portion of this Data, and may not transfer ITS LICENSORS (INCLUDING THEIR
or distribute it in any form, for any purpose, LICENSORS AND SUPPLIERS) DISCLAIM
except to the extent permitted by ANY WARRANTIES, EXPRESS OR IMPLIED,
mandatory laws. OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A

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PARTICULAR PURPOSE OR export laws, rules or regulations prohibit

NON-INFRINGEMENT. Some States, HERE from complying with any of its
Territories and Countries do not allow obligations hereunder to deliver or
certain warranty exclusions, so to that distribute Data, such failure shall be
extent the above exclusion may not apply excused and shall not constitute a breach
to you. of this Agreement.
Disclaimer of Liability: TELENAV AND Entire Agreement. These terms and
ITS LICENSORS (INCLUDING THEIR conditions constitute the entire agreement
LICENSORS AND SUPPLIERS) SHALL NOT between Telenav (and its licensors,
BE LIABLE TO YOU: IN RESPECT OF ANY including their licensors and suppliers) and
CLAIM, DEMAND OR ACTION, you pertaining to the subject matter hereof,
IRRESPECTIVE OF THE NATURE OF THE and supersedes in their entirety any and
CAUSE OF THE CLAIM, DEMAND OR all written or oral agreements previously
ACTION ALLEGING ANY LOSS, INJURY OR existing between us with respect to such
DAMAGES, DIRECT OR INDIRECT, WHICH subject matter.
MAY RESULT FROM THE USE OR Governing Law. The above terms and
POSSESSION OF THE INFORMATION; OR conditions shall be governed by the laws
FOR ANY LOSS OF PROFIT, REVENUE, of the State of Illinois [insert “Netherlands”
CONTRACTS OR SAVINGS, OR ANY where European HERE Data is used],
OTHER DIRECT, INDIRECT, INCIDENTAL, without giving effect to (i) its conflict of
SPECIAL OR CONSEQUENTIAL DAMAGES laws provisions, or (ii) the United Nations
ARISING OUT OF YOUR USE OF OR Convention for Contracts for the
INABILITY TO USE THIS INFORMATION, International Sale of Goods, which is
ANY DEFECT IN THE INFORMATION, OR explicitly excluded. You agree to submit to
THE BREACH OF THESE TERMS OR the jurisdiction of the State of Illinois
CONDITIONS, WHETHER IN AN ACTION [insert “The Netherlands” where European
IN CONTRACT OR TORT OR BASED ON A HERE Data is used] for any and all
WARRANTY, EVEN IF TELENAV OR ITS disputes, claims and actions arising from
LICENSORS HAVE BEEN ADVISED OF THE or in connection with the Data provided to
POSSIBILITY OF SUCH DAMAGES. Some you hereunder.
States, Territories and Countries do not
allow certain liability exclusions or Government End Users. If the Data is
damages limitations, so to that extent the being acquired by or on behalf of the
above may not apply to you. United States government or any other
entity seeking or applying rights similar to
Export Control. You shall not export from those customarily claimed by the United
anywhere any part of the Data or any direct States government, this Data is a
product thereof except in compliance with, “commercial item” as that term is defined
and with all licenses and approvals at 48 C.F.R. (“FAR”) 2.101, is licensed in
required under, applicable export laws, accordance with these End-User Terms,
rules and regulations, including but not and each copy of Data delivered or
limited to the laws, rules and regulations otherwise furnished shall be marked and
administered by the Office of Foreign embedded as appropriate with the
Assets Control of the U.S. Department of following “Notice of Use,” and shall be
Commerce and the Bureau of Industry and treated in accordance with such Notice:
Security of the U.S. Department of
Commerce. To the extent that any such

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 Appendices

NOTICE OF USE B. Canada Data. The following provi-

sions apply to the Data for Canada,
CONTRACTOR (MANUFACTURER/ which may include or reflect data from
SUPPLIER) NAME: HERE third party licensors (“Third Party
CONTRACTOR (MANUFACTURER/ Data”), including Her Majesty the Queen
SUPPLIER) ADDRESS: c/o Nokia, 425 in Right of Canada (“Her Majesty”),
West Randolph Street, Chicago, Illinois Canada Post Corporation (“Canada
60606 Post”) and the Department of Natural
Resources of Canada (“NRCan”):
This Data is a commercial item as
defined in FAR 2.101 and is subject to 1. Disclaimer and Limitation: Client
these End-User Terms under which this agrees that its use of the Third Party
Data was provided. Data is subject to the following provi-
sions:
© 1987 – 2014 HERE – All rights reserved.
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
If the Contracting Officer, federal licensors of such data, including Her
government agency, or any federal official Majesty, Canada Post and NRCan,
refuses to use the legend provided herein, make no guarantees, representa-
the Contracting Officer, federal tions or warranties respecting such
government agency, or any federal official data, either express or implied,
must notify HERE prior to seeking arising by law or otherwise, including
additional or alternative rights in the Data. but not limited to, effectiveness,
completeness, accuracy or fitness
I. US/Canada Territory for a particular purpose.
A. United States Data. The End-User b. Limitation on Liability: The Third
Terms for any Application containing Party Data licensors, including Her
Data for the United States shall contain Majesty, Canada Post and NRCan,
the following notices: shall not be liable: (i) in respect of
any claim, demand or action, irre-
“HERE holds a non-exclusive license spective of the nature of the cause
from the United States Postal of the claim, demand or action
Service® to publish and sell ZIP+4® alleging any loss, injury or damages,
information.” direct or indirect, which may result
“©United States Postal Service® from the use or possession of such
20XX. Prices are not established, Data; or (ii) in any way for loss of
controlled or approved by the United revenues or contracts, or any other
States Postal Service®. The following consequential loss of any kind
trademarks and registrations are resulting from any defect in the
owned by the USPS: United States Data.
Postal Service, USPS, and ZIP+4.”

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 Appendices

2. Copyright Notice: In connection with either express or implied, arising by

each copy of all or any portion of the law or otherwise, including but not
Data for the Territory of Canada, Client limited to, effectiveness, complete-
shall affix in a conspicuous manner the ness, accuracy or fitness for a
following copyright notice on at least particular purpose. The licensors,
one of: (i) the label for the storage including Her Majesty, Canada Post
media of the copy; (ii) the packaging and NRCan, shall not be liable in
for the copy; or (iii) other materials respect of any claim, demand or
packaged with the copy, such as user action, irrespective of the nature of
manuals or end user license agree- the cause of the claim, demand or
ments: “This data includes information action alleging any loss, injury or
taken with permission from Canadian damages, direct or indirect, which
authorities, including © Her Majesty may result from the use or posses-
the Queen in Right of Canada, © sion of the data or the Data. The
Queen's Printer for Ontario, © Canada licensors, including Her Majesty,
Post Corporation, GeoBase®, © The Canada Post and NRCan, shall not
Department of Natural Resources be liable in any way for loss of
Canada. All rights reserved.” revenues or contracts, or any other
consequential loss of any kind
3. End-User Terms: Except as other- resulting from any defect in the data
wise agreed by the parties, in connec- or the Data.
tion with the provision of any portion End User shall indemnify and save
of the Data for the Territory of Canada harmless the licensors, including Her
to End-Users as may be authorized Majesty, Canada Post and NRCan,
under the Agreement, Client shall and their officers, employees and
provide such End-Users, in a reason- agents from and against any claim,
ably conspicuous manner, with terms demand or action, irrespective of
(set forth with other end user terms the nature of the cause of the claim,
required to be provided under the demand or action, alleging loss,
Agreement, or as otherwise may be costs, expenses, damages or injuries
provided, by Client) which shall include (including injuries resulting in death)
the following provisions on behalf of arising out of the use or possession
the Third Party Data licensors, of the data or the Data.
including Her Majesty, Canada Post
and NRCan: 4. Additional Provisions: The terms
contained in this Section are in addi-
The Data may include or reflect tion to all of the rights and obligations
data of licensors, including Her of the parties under the Agreement.
Majesty the Queen in the Right of To the extent that any of the provi-
Canada (“Her Majesty”), Canada sions of this Section are inconsistent
Post Corporation (“Canada Post”) with, or conflict with, any other provi-
and the Department of Natural sions of the Agreement, the provisions
Resources Canada (“NRCan”). Such of this Section shall prevail.
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,

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 Appendices

A. Third Party Notices. Any and all copies

II. Mexico. The following provision applies of the Data and/or packaging relating
to the Data for Mexico, which includes thereto shall include the respective Third
certain data from the Instituto Nacional Party Notices set forth below and used
de Estadística y Geografía (“INEGI”): as described below corresponding to
the Territory (or portion thereof)
A. Any and all copies of the Data and/or included in such copy:
packaging containing Data for Mexico
shall contain the following notice: Country Notice
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)” Jordan “© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
III. Latin America Territory for Jordan Data is a material
term of the Agreement. If
A. Third Party Notices. Any and all copies
Client or any of its permitted
of the Data and/or packaging relating
sublicensees (if any) fail to
thereto shall include the respective Third
meet such requirement, HERE
Party Notices set forth below and used
shall have the right to
as described below corresponding to
terminate Client’s license
the Territory (or portion thereof)
with respect to the Jordan
included in such copy:
Data.
Territory Notice
B. Jordan Data. Client and its permitted
Ecuador “INSTITUTO GEOGRAFICO sublicensees (if any) are restricted from
MILITAR DEL ECUADOR licensing and/or otherwise distributing
AUTORIZACION N° IGM- HERE’s database for the country of
2011-01- PCO-01 DEL 25 DE Jordan (“Jordan Data”) for use in Enter-
ENERO DE 2011” prise Applications to (i) non-Jordanian
“source: © IGN 2009 - BD entities for use of the Jordan Data solely
TOPO ®” in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
Guade- censees (if any) and End-Users are
loupe, restricted from using the Jordan Data in
French Enterprise Applications if such party is
Guiana (i) a non-Jordanian entity using the
and Jordan Data solely in Jordan or (ii) a
Marti- “Fuente: INEGI (Instituto Jordan-based customer. For purposes
nique Nacional de Estadística y of the foregoing, “Enterprise Applica-
Mexico Geografía)” tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
IV. Middle East Territory asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.

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 Appendices

is conditioned on Client’s obtaining prior

V. Europe Territory written consent from Kartografie a.s.;
(c) such license for selling or distributing
A. Use of Certain Traffic Codes in Europe with respect to Data for the Territory of
1. General Restrictions Applicable to Switzerland is conditioned on Client’s
Traffic Codes. Client acknowledges obtaining a permit from Bundesamt für
and agrees that in certain countries of Landestopografie of Switzerland; (d)
the Europe Territory, Client will need Client is restricted from using Data for
to obtain rights directly from third the Territory of France to create paper
party RDS-TMC code providers to maps with a scale between 1:5,000 and
receive and use the Traffic Codes in 1:250,000; and (e) Client is restricted
the Data and to deliver to End-Users from using any Data to create, sell or
Transactions in any way derived from distribute paper maps that are the same
or based on such Traffic Codes. For or substantially similar, in terms of data
such countries, HERE shall deliver the content and specific use of color,
Data incorporating Traffic Codes to symbols and scale, to paper maps
Client only after receiving certification published by the European national
from Client of its having obtained such mapping agencies, including without
rights. limitation, Landervermessungämter of
Germany, Topografische Dienst of the
2. Display of Third Party Rights Netherlands, Nationaal Geografisch
Legends for Belgium. Client shall, for Instituut of Belgium, Bundesamt für
each Transaction that uses Traffic Landestopografie of Switzerland,
Codes for Belgium, provide the Bundesamt für Eich-und Vermessung-
following notice to the End-User: swesen of Austria, and the National
“Traffic Codes for Belgium are Land Survey of Sweden.
provided by the Ministerie van de
Vlaamse Gemeenschap and the C. OS Enforcement. Without limiting
Ministèrie de l’Equipement et des Section IV(B) above, with respect to
Transports.” Data for the Territory of Great Britain,
Client acknowledges and agrees that
B. Paper Maps. With respect to any the Ordnance Survey (“OS”) may bring
license granted to Client relating to a direct action against Client to enforce
making, selling or distributing paper compliance with the OS copyright notice
maps (i.e., a map fixed on a paper or (see Section IV(D) below) and paper
paper-like medium): (a) such license map requirements (see Section IV(B)
with respect to Data for the Territory of above) contained in this Agreement.
Great Britain is conditioned on Client’s
entering into and complying with a D. Third Party Notices. Any and all copies
separate written agreement with the of the Data and/or packaging relating
Ordnance Survey (“OS”) to create and thereto shall include the respective Third
sell paper maps, Client’s paying to the Party Notices set forth below and used
OS any and all applicable paper map as described below corresponding to
royalties, and Client’s complying with the Territory (or portion thereof)
the OS copyright notice requirements; included in such copy:
(b) such license for selling or otherwise Country(ies) Notice
distributing for charge with respect to
Data for the Territory of Czech Republic

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 Appendices

Austria “© Bundesamt für Eich- Spain “Información geográfica

und Vermessungswesen” propiedad del CNIG”
Croatia Sweden “Based upon electronic
Cyprus, data © National Land
Estonia, Survey Sweden.”
Latvia,
Lithuania, Switzerland “Topografische
Moldova, Grundlage: © Bundesamt
Poland, für Landestopographie.
Slovenia E. Respective Country Distribution. Client
and/or acknowledges that HERE has not
Ukraine “© EuroGeographics” received approvals to distribute map
France “source: © IGN 2009 – BD data for the following countries in such
TOPO ®” respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
Germany “Die Grundlagendaten HERE may update such list from time to
wurden mit Genehmigung time. The license rights granted to Client
der zuständigen Behörden under this TL with respect to the Data
entnommen” for such countries are contingent upon
Client’s compliance with all applicable
Great Britain “Contains Ordnance laws and regulations, including, without
Survey data © Crown limitation, any required licenses or
copyright and database approvals to distribute the Application
right 2010 Contains Royal incorporating such Data in such
Mail data © Royal Mail respective countries.
copyright and database
right 2010”
VI. Australia Territory
Greece “Copyright Geomatics
Ltd.” A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
Hungary “Copyright © 2003; Top- thereto shall include the respective Third
Map Ltd.” Party Notices set forth below and used
as described below corresponding to
Italy “La Banca Dati Italiana è
the Territory (or portion thereof)
stata prodotta usando
included in such copy:
quale riferimento anche
cartografia numerica ed Copyright. Based on data provided
al tratto prodotta e fornita under license from PSMA Australia
dalla Regione Toscana.” Limited (www.psma.com.au).
Norway “Copyright © 2000;
Norwegian Mapping
Authority”
Portugal “Source: IgeoE – Portugal”

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 Appendices

Product incorporates data which is © DISRUPTION OF SERVICE PROVIDED

20XX Telstra Corporation Limited, GM HEREUNDER, IS LIMITED TO PAYMENT
Holden Limited, Intelematics Australia OF DAMAGES IN AN AMOUNT NOT TO
Pty Ltd and Continental Pty Ltd. EXCEED THE AMOUNT PAID BY END USER
FOR THE SERVICES DURING THE
B. Third Party Notices for Australia. In TWO-MONTH PERIOD PRECEDING THE
addition to the foregoing, the End-User DATE THE CLAIM AROSE.
Terms for any Application containing (ii) END USER AGREES TO INDEMNIFY
RDS-TMC Traffic Codes for Australia AND HOLD HARMLESS THE UNDERLYING
shall contain the following notice: WIRELESS SERVICE CARRIER AND ITS
“Product incorporates traffic location OFFICERS, EMPLOYEES, AND AGENTS
codes which is © 20XX Telstra Corpora- AGAINST ANY AND ALL CLAIMS,
tion Limited and its licensors.” INCLUDING WITHOUT LIMITATION
CLAIMS FOR LIBEL, SLANDER, OR ANY
AT&T Vehicle Network Carrier PROPERTY DAMAGE, PERSONAL INJURY
Telematics Disclosure OR DEATH, ARISING IN ANY WAY,
DIRECTLY OR INDIRECTLY, IN
END USER FOR PURPOSES OF THIS
CONNECTION WITH THIS AGREEMENT
SECTION MEANS YOU AND YOUR HEIRS,
OR THE USE, FAILURE TO USE, OR
EXECUTORS, LEGAL PERSONAL
INABILITY TO USE THE DEVICE EXCEPT
REPRESENTATITVES AND PERMITED
WHERE THE CLAIMS RESULT FROM THE
ASSIGNS. FOR PURPOSES OF THIS
UNDERLYING CARRIER’S GROSS
SECTION “UNDERLYING WIRELESS
NEGLIGENCE OR WILLFUL MISCONDUCT.
SERVICE CARRIER” INCLUDES ITS
THIS INDEMNITY WILL SURVIVE THE
AFFILIATES AND CONTRACTORS AND
TERMINATION OF THE AGREEMENT.
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS (iii) END USER HAS NO PROPERTY RIGHT
AND ASSIGNS. END USER HAS NO IN ANY NUMBER ASSIGNED TO THE
CONTRACTUAL RELATIONSHIP WITH DEVICE.
THE UNDERLYING WIRELESS SERVICE (iv) END USER UNDERSTANDS THAT
CARRIER AND END USER IS NOT A THIRD FORD AND THE UNDERLYING CARRIER
PARTY BENEFICIARY OF ANY CANNOT GUARANTY THE SECURITY OF
AGREEMENT BETWEEN FORD AND WIRELESS TRANSMISSIONS, AND WILL
UNDERLYING CARRIER. END USER NOT BE LIABLE FOR ANY LACK OF
UNDERSTANDS AND AGREES THAT THE SECURITY RELATING TO THE USE OF THE
UNDERLYING CARRIER HAS NO LEGAL, SERVICES
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT, THE SERVICE IS FOR [END USER’S] USE
REGARDLESS OF THE FORM OF THE ONLY AND END USER MAY NOT RESELL
ACTION, WHETHER FOR BREACH OF THE SERVICE TO ANY OTHER PARTY END
CONTRACT, WARRANTY, NEGLIGENCE, USER UNDERSTANDS THAT THE
STRICT LIABILITY IN TORT OR UNDERLYING CARRIER DOES NOT
OTHERWISE, END USER'S EXCLUSIVE GUARANTEE ANY END USER
REMEDY FOR CLAIMS ARISING IN ANY UNINTERRUPTED SERVICE OR
WAY IN CONNECTION WITH THIS COVERAGE. THE UNDERLYING CARRIER
AGREEMENT, FOR ANY CAUSE DOES NOT WARRANT THAT END USERS
WHATSOEVER, INCLUDING BUT NOT CAN OR WILL BE LOCATED USING THE
LIMITED TO ANY FAILURE OR SERVICE. THE UNDERLYING CARRIER

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 Appendices

MAKES NO WARRANTY, EXPRESS OR view it, and (ii) save it, provided that you
IMPLIED, OF MERCHANTABILITY OR do not remove any copyright notices that
FITNESS FOR A PARTICULAR PURPOSE, appear and do not modify the Data in any
SUITABILITY, OR PERFORMANCE way. You agree not to otherwise reproduce,
REGARDING ANY SERVICES OR GOODS, copy, modify, decompile, disassemble or
AND IN NO EVENT SHALL AT&T BE reverse engineer any portion of this Data,
LIABLE, WHETHER OR NOT DUE TO ITS and may not transfer or distribute it in any
OWN NEGLIGENCE, FOR ANY: (A) ACT OR form, for any purpose, except to the extent
OMISSION OF A THIRD PARTY; (B) permitted by mandatory laws.
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT, Restrictions
DELAYS, OR DEFECTS IN THE SERVICE Except where you have been specifically
PROVIDED BY OR THROUGH THE licensed to do so by NAV2 , and without
UNDERLYING CARRIER; (C) DAMAGE OR limiting the preceding paragraph, you may
INJURY CAUSED BY SUSPENSION OR not (a) use this Data with any products,
TERMINATION BY THE UNDERLYING systems, or applications installed or
CARRIER; OR (D) DAMAGE OR INJURY otherwise connected to or in
CAUSED BY A FAILURE OR DELAY IN communication with vehicles, capable of
CONNECTING A CALL TO ANY ENTITY, vehicle navigation, positioning, dispatch,
INCLUDING 911 OR ANY OTHER real time route guidance, fleet
EMERGENCY SERVICE. TO THE FULL management or similar applications; or (b)
EXTENT ALLOWED BY LAW, THE END with or in communication with any
USER RELEASES, INDEMNIFIES AND positioning devices or any mobile or
HOLDS THE UNDERLYING CARRIER wireless-connected electronic or computer
HARMLESS FROM AND AGAINST ANY devices, including without limitation
AND ALL CLAIMS OF ANY PERSON OR cellular phones, palmtop and handheld
ENTITY FOR DAMAGES OF ANY NATURE computers, pagers, and personal digital
ARISING IN ANY WAY FROM OR RELATING assistants or PDAs. You agree to cease
TO, DIRECTLY OR INDIRECTLY, SERVICES using this Data if you fail to comply with
PROVIDED BY THE UNDERLYING CARRIER these terms and conditions.
OR ANY PERSON’S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE Limited Warranty
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING NAV2 warrants that (a) the Data will
CARRIER. perform substantially in accordance with
the accompanying written materials for a
VII. China Territory period of ninety (90) days from the date
of receipt, and (b) any support services
Personal Use Only provided by NAV2 shall be substantially as
described in applicable written materials
You agree to use this Data together with
provided to you by NAV2, and NAV2’s
[insert name of Client Application] for the
support engineers will make commercially
solely personal, non-commercial purposes
reasonable efforts to solve any problem
for which you were licensed, and not for
issues.
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)

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 Appendices

rigCustomer Remedies FOR ANY LOSS OF PROFIT, REVENUE,

CONTRACTS OR SAVINGS, OR ANY
NAV2 and its suppliers’ entire liability and OTHER DIRECT, INDIRECT, INCIDENTAL,
your exclusive remedy shall be, at NAV2’s SPECIAL OR CONSEQUENTIAL DAMAGES
sole discretion, either (a) return of the price ARISING OUT OF YOUR USE OF OR
paid, if any, or (b) repair or replacement of INABILITY TO USE THIS INFORMATION,
the Data that do not meet NAV2’s Limited ANY DEFECT IN THE INFROMATION, OR
Warranty and that are returned to NAV2 THE BREACH OF THESE TERMS OR
with a copy of your receipt. This Limited CONDITIONS, WHETHER IN AN ACTION
Warranty is void if failure of the Data has IN CONTRACT OR TORT OR BASED ON A
resulted from accident, abuse, or WARRANTY, EVEN IF NAV2 OR ITS
misapplication. Any replacement Data will LICENSORS HAVE BEEN ADVISED OF THE
be warranted for the remainder of the POSSIBILITY OF SUCH DAMAGES. UNDER
original warranty period or thirty (30) days, NO CIRCUMSTANCES SHALL NAV2’s OR
whichever is longer. Neither these remedies ITS SUPPLIERS’ LIABILITY HEREUNDER
nor any product support services offered EXCEED THE PRICE PAID. Certain liability
by NAV2 are available without proof of exclusions may not be permitted under
purchase from an authorized international applicable law, so to that extent the above
source. exclusion may not apply to you.
No Other Warranty: Export Control
EXCEPT FOR THE LMITED WARRANTY You agree not to export to anywhere any
SET FORTH ABOVE AND TO THE EXTENT part of the Data provided to you or any
PERMITTED BY APPLICABLE LAW, NAV2 direct product thereof except in
AND ITS LICENSORS (INCLUDING THEIR compliance with, and with all licenses and
LICENSORS AND SUPPLIERS) DISCLAIM approvals required under, applicable
ANY WARRANTIES, EXPRESS OR IMPLIED, export laws, rules and regulations.
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A IP Protection
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty The Data are owned by NAV2 or its
exclusions may not be permitted under suppliers and are protected by applicable
applicable law, so to that extent the above copyright and other intellectual property
exclusion may not apply to you. law and treaties. The Data are provided
solely on the basis of a license to use, not
Limited Liability: sale.
TO THE EXTENT PERMITTED BY Entire Agreement
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR These terms and conditions constitute the
LICENSORS AND SUPPLIERS) SHALL NOT entire agreement between NAV2(and its
BE LIABLE TO YOU: IN RESPECT OF ANY licensors, including their licensors and
CLAIM, DEMAND OR ACTION, suppliers) and you pertaining to the subject
IRRESPECTIVE OF THE NATURE OF THE matter hereof, and supersedes in their
CAUSE OF THE CLAIM, DEMAND OR entirety any and all written or oral
ACTION ALLEGING ANY LOSS, INJURY OR agreements previously existing between
DAMAGES, DIRECT OR INDIRECT, WHICH us with respect to such subject matter.
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR

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 Appendices

Governing Law. ("Gracenote Servers"), and to perform

other functions. You may use Gracenote
The above terms and conditions shall be Data only by means of the intended End
governed by the laws of the People’s User functions of this device. This device
Republic of China, without giving effect to may contain content belonging to
(i) its conflict of laws provisions, or (ii) the Gracenote's providers. If so, all of the
United Nations Convention for Contracts restrictions set forth herein with respect to
for the International Sale of Goods, which Gracenote Data shall also apply to such
is explicitly excluded. Any dispute arising content and such content providers shall
from or in connection with the Data be entitled to all of the benefits and
provided to you hereunder shall be protections set forth herein that are
submitted to the Shanghai International available to Gracenote. You agree that you
Economic and Trade Arbitration will use the content from Gracenote
Commission for arbitration. ("Gracenote Content") , Gracenote Data,
Gracenote® Copyright the Gracenote Software, and Gracenote
Servers for your own personal,
CD and music-related data from non-commercial use only. You agree not
Gracenote, Inc., copyright© to assign, copy, transfer or transmit the
Gracenote Content, Gracenote Software
2000-2007 Gracenote. Gracenote
or any Gracenote Data (except in a Tag
Software, copyright © 2000-2007
associated with a music file) to any third
Gracenote. This product and service may
party. YOU AGREE NOT TO USE OR
practice one or more of the following U.S.
EXPLOIT GRACENOTE CONTENT,
Patents 5,987,525; 6,061,680; 6,154,773;
6,161,132; 6,230,192; 6,230,207; 6.240,459; GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
6,330,593 and other patents issued or
EXCEPT AS EXPRESSLY PERMITTED
pending. Some services supplied under
HEREIN.
license from Open Globe, Inc. for U.S.
Patent 6,304,523. You agree that your non-exclusive licenses
to use the Gracenote Content, Gracenote
Gracenote and CDDB are registered
Data, the Gracenote Software, and
trademarks of Gracenote. The Gracenote
Gracenote Servers will terminate if you
logo and logotype, and the "Powered by
violate these restrictions. If your licenses
Gracenote™" logo are trademarks of
terminate, you agree to cease any and all
Gracenote.
use of the Gracenote Content, Gracenote
Gracenote® End User License Agreement Data, the Gracenote Software, and
(EULA) Gracenote Servers.
This device contains software from Gracenote, respectively, reserve all rights
Gracenote, Inc. of 2000 Powell Street in Gracenote Data, the Gracenote
Emeryville, California 94608 Software, and the Gracenote Servers and
("Gracenote"). Gracenote Content, including all ownership
rights. Under no circumstances will either
The software from Gracenote (the Gracenote become liable for any payment
"Gracenote Software") enables this device to you for any information that you provide,
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers

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 Appendices

including any copyrighted material or IMPLIED WARRANTIES OF

music file information. You agree that MERCHANTABILITY, FITNESS FOR A
Gracenote may enforce its respective PARTICULAR PURPOSE, TITLE, AND
rights, collectively or separately, under this NON-INFRINGEMENT. NEITHER
agreement against you, directly in each GRACENOTE WARRANTS THE RESULTS
company's own name. THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
Gracenote uses a unique identifier to track
GRACENOTE SERVER. IN NO CASE WILL
queries for statistical purposes. The
GRACENOTE BE LIABLE FOR ANY
purpose of a randomly assigned numeric
CONSEQUENTIAL OR INCIDENTAL
identifier is to allow Gracenote to count
DAMAGES OR FOR ANY LOST PROFITS
queries without knowing anything about
OR LOST REVENUES FOR ANY REASON
who you are. For more information, see the
WHATSOEVER. © Gracenote 2007.
web page at www.gracenote.com for the
Gracenote Privacy Policy. Radio Frequency Statement
THE GRACENOTE SOFTWARE, EACH ITEM FCC ID: ACJ-SYNCG3-L
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED IC: 216B-SYNCG3-L
TO YOU "AS IS". NEITHER GRACENOTE This device complies with Part 15 of the
MAKES ANY REPRESENTATIONS OR FCC Rules and with RSS-210 of Industry
WARRANTIES, EXPRESS OR IMPLIED, Canada. Operation is subject to the
REGARDING THE ACCURACY OF ANY following two conditions:
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE (1) This device may not cause harmful
CONTENT. GRACENOTE COLLECTIVELY interference, and
AND SEPARATELY RESERVE THE RIGHT (2) this device must accept any
TO DELETE DATA AND/OR CONTENT interference received, including
FROM THE COMPANIES' RESPECTIVE interference that may cause undesired
SERVERS OR, IN THE CASE OF operation.
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT WARNING
GRACENOTE DEEMS SUFFICIENT. NO Changes or modifications not
WARRANTY IS MADE THAT EITHER expressively approved by the party
GRACENOTE CONTENT OR THE responsible for compliance could
GRACENOTE SOFTWARE OR void the user's authority to operate the
GRACENOTE SERVERS ARE ERROR-FREE equipment. The term "IC:" before the radio
OR THAT THE FUNCTIONING OF THE certification number only signifies that
GRACENOTE SOFTWARE OR Industry Canada technical specifications
GRACENOTE SERVERS WILL BE were met.
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES The antenna used for this transmitter must
THAT GRACENOTE MAY CHOOSE TO not be co-located or operating in
PROVIDE IN THE FUTURE AND IS FREE conjunction with any other antenna or
TO DISCONTINUE ITS ONLINE SERVICES transmitter.
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,

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 Appendices

Taiwan Territory By using SUNA Products and/or Services,

you will be deemed to have accepted and
Note: In accordance with the management agreed to be bound by the terms and
approach of low-power radio wave conditions fully detailed at:
radiation motors:
Article 12: For approved and certified Website
low-power radiation motor models,
companies, firms or users must not alter www.sunatraffic.com.au/termsandcon-
the frequency, increase the power or ditions/
change the characteristics and functions
of the original design without authorization. 2. Intellectual Property
Article 14: The usage of low-power SUNA Products and/or Services are for
radio-frequency motors must not affect your personal use. You may not record, or
aviation safety and interfere with legal retransmit the content, nor use the content
telecommunications. Should interference in association with any other traffic
be detected, immediately stop using the information or route guidance service or
device and only resume usage after device not approved by Intelematics. You
ensuring that there is no longer any obtain no right of ownership in any
interference. For the legal Intellectual Property Rights (including
telecommunication and wireless copyright) in the data that is used to
telecommunication of the telco, the provide SUNA Products and/or Services.
low-power radio frequency motor must be
able to tolerate legal limits of interference 3. Appropriate Use
from telecommunication, industrial, SUNA Products and/or Services are
scientific and radio wave equipment. intended as an aid to personal motoring
and travel planning, and do not provide
SUNA TRAFFIC CHANNEL – TERMS comprehensive or accurate information on
AND CONDITIONS all occasions. On occasions, you may
By activating, using and/or accessing the experience additional delay as a result of
SUNA Traffic Channel, SUNA Predictive or using SUNA Products and/or Services. You
other content or material provided by acknowledge that it is not intended, or
Intelematics (together, SUNA Products suitable, for use in applications where time
and/or Services), you must accept of arrival or driving directions may impact
certain terms and conditions. The following the safety of the public or yourself.
is a brief summary of the terms and 4. Use of SUNA Products and Services
conditions that apply to you. To view the while driving
full terms and conditions relevant to your
use of the SUNA Products and/or Services, You, and other authorised drivers of the
please consult: vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
Website observing all relevant laws and codes of
www.sunatraffic.com.au/termsandcon- safe driving. In particular, you agree to only
ditions/ actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
1. Acceptance

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 Appendices

5. Service Continuity and Reception of WARNING

the SUNA Traffic Channel
Driving while distracted can result in
We will use reasonable endeavours to loss of vehicle control, crash and
provide the SUNA Traffic Channel 24 hours injury. We strongly recommend that
a day, 365 days a year. The SUNA Traffic you use extreme caution when using any
Channel may occasionally be unavailable device that may take your focus off the
for technical reasons or for planned road. Your primary responsibility is the safe
maintenance. We will try to perform operation of your vehicle. We recommend
maintenance at times when congestion is against the use of any hand-held device
light. We reserve the right to withdraw while driving and encourage the use of
SUNA Products and/or Services at any voice-operated systems when possible.
time. Make sure you are aware of all applicable
Also, we cannot assure the uninterrupted local laws that may affect the use of
reception of the SUNA Traffic Channel electronic devices while driving.
RDS-TMC signal at any particular location.
6. Limitation of Liability TYPE APPROVALS
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
Radio Frequency Certification
“Suppliers”)) shall be liable to you or to
Logos for Tire Pressure Monitoring
any third party for any damages either Sensor(s)
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is Argentina
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.

Brazil

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 Appendices

Mexico

European Union EU
Moldova

Ghana

Morocco

Jordan

Oman

Malaysia

Philippines

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 Appendices

Russia

Taiwan

Serbia

Ukraine

Singapore

United Arab Emirates

South Africa

South Korea

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 Appendices

Radio Frequency Certification

Logos for Mid Range Radar

Morocco

Argentina

South Africa

Ghana

United Arab Emirates

Jordan

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 Appendices

Radio Frequency Certification

Logos for Passive Anti-Theft
System

Malaysia

Brazil

Morocco

Ghana

Pakistan

Jordan

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 Appendices

Serbia Ukraine

Singapore United Arab Emirates

South Africa Vietnam

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 Appendices

Radio Frequency Certification

Logos for Radio Transceiver
Module

Morocco

Djibouti

Pakistan

Jamaica

Paraguay

Jordan

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 Appendices

Serbia United Arab Emirates

Radio Frequency Certification

Logos for Blind Spot Information
System

South Africa

Ghana

Ukraine

Malaysia

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 Appendices

Radio Frequency Certification

Logos for Wireless Charging

South Africa

United Arab Emirates

Radio Frequency Certification

Logos for SYNC 3

United Arab Emirates

Brazil

Vietnam

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 Index

4 Audible Warnings and Indicators.............84

Automatic Transmission...................................84
4WD Headlamps On Warning Chime.....................84
See: Four-Wheel Drive......................................142 Key Outside Car....................................................84
Low Fuel Reminder.............................................84
A Seatbelt Reminder..............................................84
Audio Control..................................................65
A/C Seek, Next or Previous.......................................66
See: Climate Control..........................................98 Audio System................................................285
About This Manual...........................................7 General Information.........................................285
ABS Audio Unit - Vehicles With: SYNC
See: Brakes...........................................................146 3......................................................................288
ABS driving hints Adjusting the Volume......................................288
See: Hints on Driving With Anti-Lock Changing Radio Stations................................289
Brakes................................................................146 Pausing or Playing Media...............................289
Accessories....................................................379 Seek Down and Previous Track
Exterior Style........................................................379 Button...............................................................289
Interior Style.........................................................379 Seek Up and Next Track Button..................289
Lifestyle.................................................................379 Sound Settings...................................................289
Peace of Mind......................................................379 Switching the Audio Unit On and Off........288
Accessories Switching the Screen On and Off...............289
See: Replacement Parts Audio Unit - Vehicles With: SYNC.........285
Recommendation............................................12 Adjusting the Volume......................................286
Adjusting the Headlamps..........................216 Apps........................................................................287
Horizontal Aim Adjustment.............................217 Changing Radio Stations................................286
Vertical Aim Adjustment..................................216 Pausing or Playing Media................................287
Adjusting the Steering Wheel...................65 Returning to the Previous Screen................287
Airbag Disposal...............................................44 Scrolling Through the Menu Options.........287
Air Conditioning Seek Down and Previous Track
See: Climate Control..........................................98 Button................................................................287
Air Filter Seek Up and Next Track Button...................287
See: Changing the Engine Air Filter.............227 Selecting a Menu Option................................287
Air Vents............................................................98 Selecting Media.................................................286
Center Air Vents....................................................98 Selecting the Radio..........................................286
Side Air Vents........................................................98 Sound Settings...................................................287
Alarm Switching the Audio Unit On and Off........286
See: Anti-Theft Alarm........................................63 System Settings.................................................287
Ambient Lighting............................................75 Using a Cell Phone............................................288
Anti-Theft Alarm............................................63 Autolamps..........................................................71
Alarm System........................................................63 Autolamps Delay..................................................72
Arming the Alarm.................................................64 Windshield Wiper Activated
Disarming the Alarm...........................................64 Headlamps.........................................................72
Triggering the Alarm............................................63 Automatic Climate Control - Vehicles
Appendices....................................................401 With: Electronic Automatic
Apps.................................................................350 Temperature Control (EATC)...............100
..................................................................................350 Adjusting the Blower Motor Speed.............100
SiriusXM Traffic and Travel Link...................352 Adjusting the Temperature............................100
Changing the Direction of Airflow...............100

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 Index

Switching Air Conditioning On and Booster Seats..................................................23

Off.......................................................................100 Types of Booster Seats......................................24
Switching Climate Control On and Brake Fluid Check.........................................212
Off.......................................................................100 Brakes...............................................................146
Switching Maximum Cooling On and General Information..........................................146
Off.......................................................................100 Breaking-In......................................................178
Switching Maximum Defrost On and Brakes and Clutch...............................................178
Off.......................................................................100 Tires..........................................................................178
Switching Recirculated Air On and Bulb Specification Chart...........................226
Off.......................................................................100
Swtiching Auto Mode On and Off...............100
Automatic Engine Shutdown...................124
C
Automatic Transmission...........................138 Cabin Air Filter...............................................103
Automatic Transmission Adaptive California Proposition 65..............................11
Learning..............................................................141 Capacities and Specifications - 1.0L
Emergency Park Position Release EcoBoost™.................................................279
Lever...................................................................140 Alternative Engine Oil for Extremely Cold
If Your Vehicle Gets Stuck In Mud or Climates............................................................281
Snow....................................................................141 Capacities.............................................................279
Selector Lever Positions..................................138 Specifications......................................................279
SelectShift™ Automatic Capacities and Specifications -
Transmission...................................................139 2.0L................................................................282
Automatic Transmission Fluid Alternative Engine Oil for Extremely Cold
Check..............................................................212 Climates...........................................................284
Auto-Start-Stop............................................125 Capacities.............................................................282
Disabling Auto-Start-Stop..............................126 Specifications.....................................................282
Enabling Auto-Start-Stop...............................125 Capacities and Specifications.................271
Autowipers........................................................67 Car Wash
Auxiliary Power Points.................................115 See: Cleaning the Exterior..............................230
110 Volt AC Power Point....................................115 Catalytic Converter......................................135
12 Volt DC Power Point......................................115 On-Board Diagnostics (OBD-II)...................136
Locations................................................................115 Readiness for Inspection and Maintenance
(I/M) Testing...................................................136
B Center Console................................................117
Changing a Bulb............................................218
Battery Central High Mounted Brake Lamp............225
See: Changing the 12V Battery.......................213 Direction indicators............................................221
Blind Spot Information System..............158 Front Fog Lamps................................................220
Switching the System Off and On...............159 Glove box lamp...................................................220
System Errors.......................................................159 Headlamp..............................................................218
Using the Blind Spot Information Interior Lamp.......................................................225
System...............................................................158 Luggage Compartment Lamp, Footwell
BLIS Lamp and Tailgate Lamp...........................226
See: Blind Spot Information System..........158 Map Lamp (driver side)...................................226
Body Styling Kits..........................................236 Reading Lamps...................................................226
Bonnet Lock Rear lamps...........................................................223
See: Opening and Closing the Hood..........202 Reversing Lamp..................................................224
Side Marker...........................................................219

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 Index

Side Repeater......................................................222 Clearing All MyKeys.......................................52

Vanity lamp..........................................................225 Climate Control..............................................98
Changing a Fuse..........................................200 Principle of Operation........................................98
Fuses......................................................................200 Cold Weather Precautions........................178
Changing a Road Wheel...........................265 Coolant Check
Dissimilar Spare Wheel and Tire Assembly See: Engine Coolant Check...........................208
Information.....................................................265 Cool Box.............................................................117
Installing a Road Wheel..................................269 Crash Sensors and Airbag Indicator........43
Jacking and Lifting Points..............................268 Creating a MyKey.............................................51
Removing a Road Wheel................................268 Vehicles With a Key..............................................51
Vehicle Jack..........................................................267 Vehicles With Push-Button Start....................51
Vehicles With a Spare Wheel.......................266 Cross Traffic Alert.........................................159
Changing the 12V Battery..........................213 Blocked Sensors..................................................161
Remove and Reinstall the Battery...............214 Switching the System Off and On................161
Changing the Engine Air Filter.................227 System Errors........................................................161
Changing the Air Filter Element....................227 System Lights, Messages and Audible
Changing the Wiper Blades......................215 Alerts...................................................................161
Rear Window Wiper Blade..............................215 System Limitations.............................................161
Windshield Wiper Blades.................................215 Using the Cross Traffic Alert System..........159
Checking MyKey System Status...............52 Cruise Control.................................................66
MyKey Distance.....................................................52 Principle of Operation.......................................156
Number of Admin Keys......................................53 Cruise control
Number of MyKeys...............................................52 See: Using Cruise Control................................156
Checking the Wiper Blades.......................215 Customer Assistance.................................186
Child Restraint and Seatbelt
Maintenance.................................................34
Child Restraint Positioning.........................25
D
Child Safety.......................................................16 Data Recording..................................................9
General Information.............................................16 Event Data Recording..........................................10
Child Safety Locks.........................................26 Service Data Recording........................................9
Rear Left-Hand Door..........................................26 Daytime Running Lamps.............................73
Rear Right-Hand Door........................................27 Type 1 - Conventional (Non-
Cleaning Leather Seats.............................233 Configurable)....................................................73
Cleaning Products.......................................229 Type 2 - Configurable..........................................73
Cleaning the Engine.....................................231 Direction Indicators........................................74
Cleaning the Exterior..................................230 Doors and Locks.............................................54
Cleaning the Headlamps................................230 Drive Belt Routing - 1.0L
Exterior Chrome Parts.....................................230 EcoBoost™.................................................228
Exterior Plastic Parts.........................................231 Drive Belt Routing - 2.0L...........................228
Stripes or Graphics.............................................231 Driver and Passenger Airbags....................37
Underbody.............................................................231 Children and Airbags..........................................38
Under Hood...........................................................231 Proper Driver and Front Passenger Seating
Cleaning the Instrument Panel and Adjustment........................................................37
Instrument Cluster Lens.........................233 Driver and Passenger Knee Airbags.........41
Cleaning the Interior....................................232 Driving Aids.....................................................158
Cleaning the Wheels..................................234 Driving Hints....................................................178
Cleaning the Windows and Wiper Driving Through Water................................178
Blades............................................................232

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 Index

DRL Environment......................................................15
See: Daytime Running Lamps.........................73 Essential Towing Checks............................173
Before Towing a Trailer......................................174
E Hitches....................................................................173
Launching or Retrieving a Boat or Personal
Economical Driving......................................178 Watercraft (PWC)..........................................174
Emission Law.................................................134 Safety Chains........................................................173
Noise Emissions Warranty, Prohibited Trailer Brakes........................................................173
Tampering Acts and Maintenance..........135 Trailer Lamps........................................................173
Tampering With a Noise Control When Towing a Trailer.......................................174
System...............................................................134 Event Data Recording
End User License Agreement..................401 See: Data Recording..............................................9
VEHICLE SOFTWARE END USER LICENSE Export Unique Options.................................14
AGREEMENT (EULA) .................................401 Exterior Mirrors.................................................77
Engine Block Heater.....................................123 Integrated Blind Spot Mirrors...........................77
Using the Engine Block Heater......................124 Power Exterior Mirrors.........................................77
Engine Coolant Check...............................208
Adding Coolant..................................................208
Coolant Change..................................................210
F
Engine Coolant Temperature Fan
Management....................................................211 See: Engine Cooling Fan..................................207
Fail-Safe Cooling................................................210 Fastening the Seatbelts..............................29
Recycled Coolant..............................................209 Seatbelt Locking Modes....................................30
Severe Climates.................................................209 Using Seatbelts During Pregnancy...............30
Engine Cooling Fan.....................................207 Using the Sliding Clip..........................................29
Engine Emission Control............................134 Flat Tire
Engine Immobilizer See: Changing a Road Wheel.......................265
See: Passive Anti-Theft System......................61 Flat Tire Inflation
Engine Oil Check.........................................206 See: Tire Sealant and Inflator Kit.................239
Adding Engine Oil..............................................206 Floor Mats........................................................179
Engine Oil Dipstick - 1.0L Fog Lamps - Front
EcoBoost™.................................................205 See: Front Fog Lamps.........................................73
Engine Oil Dipstick - 2.0L.........................206 Ford Credit..........................................................11
Engine Specifications - 1.0L US Only......................................................................11
EcoBoost™..................................................272 Ford Protect....................................................381
Engine Specifications - 2.0L.....................271 Ford Protect Extended Service Plan
Entertainment...............................................325 (CANADA ONLY)..........................................382
AM/FM Radio......................................................326 Ford Protect Extended Service Plans (U.S.
Apps........................................................................334 Only)...................................................................381
Bluetooth Stereo or USB.................................332 Four-Wheel Drive..........................................142
HD Radio™ Information (If Front Fog Lamps.............................................73
Available).........................................................329 Front Passenger Sensing System............38
SiriusXM® Satellite Radio (If Fuel and Refueling........................................127
Activated).........................................................327 Fuel Consumption........................................132
Sources..................................................................326 Advertised Capacity...........................................132
Supported Media Players, Formats and Filling the Fuel Tank...........................................133
Metadata Information................................334 Fuel Economy.......................................................133
USB Port...............................................................334 Fuel Filler Funnel Location........................128

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 Index

Fuel Quality - Gasoline................................127 Head Restraints............................................104

Choosing the Right Fuel...................................127 Adjusting the Head Restraint.........................105
Fuel Shutoff....................................................182 Heated Exterior Mirrors..............................103
Fuse Box Locations......................................193 Windshield Wiper De-icer...............................103
Battey Fuse Box..................................................193 Heated Rear Window - Vehicles With:
Engine Compartment Fuse Box....................193 Electronic Automatic Temperature
Passenger Compartment Fuse Box............193 Control (EATC)...........................................103
Fuses.................................................................193 Heated Rear Window - Vehicles With:
Fuse Specification Chart...........................193 Electronic Manual Temperature
Battery Fuse Box...............................................200 Control (EMTC)..........................................103
Engine Compartment Fuse Box....................194 Heated Seats...................................................114
Passenger Compartment Fuse Box............198 Heated Steering Wheel...............................66
Heating
G See: Climate Control..........................................98
Hill Start Assist..............................................147
Gauges...............................................................80 Switching the System On and Off...............148
Engine Coolant Temperature Gauge.............81 Using Hill Start Assist.......................................148
Fuel Gauge...............................................................81 Hints on Controlling the Interior Climate
Information Display............................................80 - Vehicles With: Electronic Automatic
Gearbox Temperature Control (EATC).................101
See: Transmission..............................................138 Defogging the Side Windows in Cold
General Information on Radio Weather..............................................................101
Frequencies...................................................45 General Hints........................................................101
General Maintenance Information.......383 Maximum Cooling Using the Instrument
Multi-Point Inspection.....................................385 Panel and Footwell Air Vents...................102
Owner Checks and Services.........................384 Quickly Cooling the Interior.............................101
Protecting Your Investment...........................383 Quickly Heating the Interior.............................101
Why Maintain Your Vehicle?.........................383 Recommended Settings for Cooling...........101
Why Maintain Your Vehicle at Your Recommended Settings for Heating...........101
Dealership?.....................................................383 Hints on Controlling the Interior Climate
Getting Assistance Outside the U.S. and - Vehicles With: Electronic Manual
Canada..........................................................189 Temperature Control (EMTC)..............102
Getting the Services You Need...............186 Defogging the Side Windows in Cold
Away From Home..............................................186 Weather.............................................................102
Glasses Holder................................................117 General Hints.......................................................102
Maximum Cooling Using the Instrument
H Panel and Footwell Air Vents...................102
Quickly Cooling the Interior............................102
Handbrake Quickly Heating the Interior............................102
See: Parking Brake..............................................147 Recommended Settings for Cooling...........102
Hazard Flashers............................................182 Recommended Settings for Heating..........102
Headlamp Adjusting Hints on Driving With Anti-Lock
See: Adjusting the Headlamps......................216 Brakes............................................................146
Headlamp Exit Delay.....................................72 Home Screen..................................................317
Headlamp Removal Hood Lock
See: Removing a Headlamp............................217 See: Opening and Closing the Hood..........202
Headrest
See: Head Restraints........................................104

439

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Index

I Introduction.........................................................7

Ignition Switch................................................119
Starting the Engine............................................120
J
Switching the Ignition Off................................119 Jump Starting the Vehicle.........................183
Switching the Ignition On.................................119 Connecting the Jumper Cables.....................183
Switching the Ignition to Accessory Jump Starting......................................................184
Mode....................................................................119 Preparing Your Vehicle.....................................183
In California (U.S. Only)..............................187 Removing the Jumper Cables........................184
Information Display Control......................66
Information Displays.....................................85
General Information............................................85
K
Information Messages.................................88 Keyless Entry....................................................57
Accessory Power..................................................89 Disabled Keys........................................................58
Airbag.......................................................................89 General Information............................................57
Alarm........................................................................89 Intelligent Access - Locking and Unlocking
Battery and Charging System.........................90 the Doors with the Key Blade.....................58
Brake System........................................................90 Locking Using Intelligent Access....................57
Engine........................................................................91 Unlocking only Driver Door...............................58
Fuel System.............................................................91 Unlocking Using Intelligent Access................57
Hill Start Assist......................................................91 Keys and Remote Controls.........................45
Keyless Vehicle......................................................92 Principle of Operation........................................45
Lighting....................................................................92
Maintenance..........................................................92
MyKey.......................................................................93
L
Park Aid....................................................................94 Lighting Control..............................................70
Park Brake...............................................................94 Headlamp Flasher.................................................71
Power Steering......................................................95 High Beams..............................................................71
Stability Control....................................................95 Parking Lamps.......................................................70
Starting System ...................................................95 Lighting..............................................................70
Tire Pressure Monitoring System...................90 General Information............................................70
Traction Control...................................................96 Load Carriers
Transmission.........................................................96 See: Roof Racks and Load Carriers.............164
Vehicle Settings....................................................97 Load Carrying.................................................163
Installing Child Restraints.............................17 Load Limit.......................................................165
Child Seats...............................................................17 Special Loading Instructions for Owners of
Using Lap and Shoulder Belts..........................18 Pick-up Trucks and Utility-type
Using Lower Anchors and Tethers for Vehicles.............................................................170
CHildren (LATCH)...........................................20 Vehicle Loading - with and without a
Using Tether Straps.............................................22 Trailer..................................................................165
Instrument Cluster........................................80 Locking and Unlocking.................................54
Instrument Lighting Dimmer......................72 Autolock..................................................................54
Interior Lamps..................................................74 Autounlock.............................................................56
Courtesy lamp........................................................74 Illuminated Entry..................................................56
Reading lamps.......................................................74 Illuminated Exit.....................................................56
Vanity lamp.............................................................75 Locking and Unlocking the Doors with the
Interior Mirror....................................................78 Key........................................................................55
Auto-Dimming Mirror..........................................78 Power Door Locks................................................54

440

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Index

Remote Control....................................................54 MyKey Troubleshooting...............................53

Smart Unlock.........................................................56 All Vehicles..............................................................53
Luggage Anchor Points..............................163 MyKey™............................................................50
Luggage Covers.............................................163 Principle of Operation........................................50
Lug Nuts
See: Changing a Road Wheel.......................265
Lug Nuts..........................................................270
N
Navigation......................................................340
M Destination Mode..............................................342
Map Mode............................................................340
Maintenance.................................................202 Map search Mode..............................................347
General Information.........................................202 Navigation Map Updates...............................350
Manual Climate Control - Vehicles With: Navigation Menu................................................348
Electronic Manual Temperature Route Guidance Mode.....................................345
Control (EMTC)...........................................99 Waypoints............................................................350
Adjusting the Blower Motor Speed...............99 Normal Scheduled Maintenance..........386
Adjusting the Temperature..............................99
Changing the Direction of Airflow.................99
Switching Air Conditioning On and
O
Off.........................................................................99 Oil Change Indicator Reset......................207
Switching Climate Control On and Resetting the Oil Life Monitoring
Off.........................................................................99 System..............................................................207
Switching Maximum Cooling On and Oil Check
Off.........................................................................99 See: Engine Oil Check......................................206
Switching Maximum Defrost On and Opening and Closing the Hood..............202
Off.........................................................................99 Closing the Hood...............................................203
Switching Recirculated Air On and Opening the Hood.............................................202
Off.........................................................................99 Ordering Additional Owner's
Manual Seats.................................................106 Literature.......................................................191
Adjusting the Height of the Driver’s Obtaining a French Owner’s Manual...........191
Seat....................................................................108
Adjusting the Lumbar Support......................107
Moving the Seat Backward and
P
Forward.............................................................107 Parking Aids.....................................................151
Recline Adjustment...........................................108 Principle of Operation........................................151
Message Center Parking Brake..................................................147
See: Information Displays.................................85 All Vehicles............................................................147
Mirrors Vehicles With Automatic
See: Windows and Mirrors................................76 Transmission....................................................147
Mobile Communications Equipment.......13 Vehicles With Manual Transmission............147
Moonroof...........................................................78 Passive Anti-Theft System..........................61
Bounce-Back.........................................................79 Principle of Operation.........................................61
Opening and Closing the Moonroof..............79 SecuriLock®............................................................61
Venting the Moonroof.........................................79 PATS
Motorcraft Parts - 1.0L See: Passive Anti-Theft System......................61
EcoBoost™..................................................275 Perchlorate.........................................................11
Motorcraft Parts - 2.0L..............................276

441

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Index

Personal Safety System™..........................35 Rear Under Floor Storage..........................163

How Does the Personal Safety System Adjustable Load Floor.......................................163
Work?..................................................................35 Rear View Camera........................................152
Phone...............................................................334 Enhanced Park Aids...........................................155
During a Phone Call..........................................338 Using the Rear View Camera System.........153
Making Calls.........................................................337 Rear View Camera
Pairing Your Cell Phone for the First See: Rear View Camera....................................152
Time...................................................................334 Rear Window Wiper and Washers..........69
Phone Menu.........................................................335 Rear Window Washer.........................................69
Receiving Calls....................................................338 Rear Window Wiper............................................69
Smartphone Connectivity..............................339 Recommended Towing Weights.............172
Text Messaging...................................................339 Refueling..........................................................130
Post-Crash Alert System...........................185 Refueling System Overview...........................130
Power Door Locks Refueling System Warning..............................132
See: Locking and Unlocking.............................54 Refueling Your Vehicle......................................130
Power Seats...................................................108 Remote Control..............................................45
Adjust Four Way Position.................................110 Remote Control With a Folding Key
Adjust the Lumbar Support...........................109 Blade....................................................................46
Adjust the Seat Back Recliner........................110 Replacing the Battery.........................................46
Power Windows..............................................76 Removing a Headlamp...............................217
Accessory Delay.....................................................77 Repairing Minor Paint Damage..............234
Bounce-Back..........................................................76 Replacement Parts
One-Touch Down.................................................76 Recommendation........................................12
One-Touch Up.......................................................76 Collision Repairs....................................................12
Window Lock..........................................................77 Scheduled Maintenance and Mechanical
Programming a MyKey.................................52 Repairs..................................................................12
Optional Settings.................................................52 Warranty on Replacement Parts.....................12
Protecting the Environment........................15 Replacing a Lost Key or Remote
Puncture Control............................................................49
See: Changing a Road Wheel.......................265 Reporting Safety Defects (Canada
Push Button Ignition Switch.....................120 Only)................................................................191
Failure to Start.....................................................120 Reporting Safety Defects (U.S.
Starting the Engine............................................120 Only)................................................................191
Stopping the Engine When the Vehicle is Roadside Assistance....................................181
Moving.................................................................121 Vehicles Sold in Canada: Getting Roadside
Stopping the Engine with the Vehicle Assistance........................................................182
Stationary..........................................................121 Vehicles Sold in Canada: Roadside
Switching the Ignition On (Accessory Assistance Program Coverage..................182
Mode)................................................................120 Vehicles Sold in Canada: Using Roadside
Assistance........................................................182
R Vehicles Sold in the United States: Getting
Roadside Assistance.....................................181
Rear Parking Aid.............................................151 Vehicles Sold in the United States: Using
Rear Seats.........................................................111 Roadside Assistance.....................................181
Flip and Fold Seat.................................................111 Roadside Emergencies................................181
Folding the Seatback Down............................112 Roof Racks and Load Carriers.................164
Lifting the Seat Cushion.....................................111 Adjusting the Crossbar.....................................164

442

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 Index

Running-In Special Notices................................................12

See: Breaking-In..................................................178 New Vehicle Limited Warranty.........................12
Running Out of Fuel.....................................128 Notice to Owners of Pickup Trucks and
Adding Fuel From a Portable Fuel Utility Type Vehicles........................................13
Container..........................................................129 On Board Diagnostics Data Link
Filling a Portable Fuel Container..................128 Connector............................................................13
Special Instructions..............................................12
S Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Safety Canopy™.............................................42 Special Operating Conditions Scheduled
Safety Precautions.......................................127 Maintenance..............................................389
Scheduled Maintenance Record...........390 Exceptions...........................................................390
Scheduled Maintenance...........................383 Speed Control
Seatbelt Extension........................................34 See: Cruise Control............................................156
Seatbelt Height Adjustment.......................31 Stability Control............................................150
Seatbelt Reminder.........................................32 Principle of Operation......................................150
Belt-Minder™........................................................32 Starter Switch
Seatbelts...........................................................28 See: Ignition Switch............................................119
Principle of Operation........................................28 Starting a Gasoline Engine........................122
Seatbelt Warning Lamp and Indicator Cold or Hot Engine..............................................122
Chime................................................................31 Engine Idle Speed after Starting...................123
Conditions of operation.....................................32 Failure to Start.....................................................123
Seats.................................................................104 Fuel Flooded Engine..........................................122
Security...............................................................61 Starting and Stopping the Engine...........119
Settings...........................................................353 General Information...........................................119
911 Assist...............................................................358 Steering............................................................162
Ambient Lighting...............................................365 Electric Power Steering....................................162
Bluetooth..............................................................355 Steering Wheel...............................................65
Clock.......................................................................355 Storage Compartments..............................117
Display...................................................................366 Sunroof
General..................................................................363 See: Moonroof.......................................................78
Media Player........................................................354 Supplementary Restraints System.........36
Mobile Apps..........................................................361 Principle of Operation........................................36
Navigation............................................................359 Symbols Glossary.............................................7
Phone.....................................................................355 SYNC™ 3........................................................307
Radio......................................................................358 General Information.........................................307
Sound.....................................................................353 SYNC™ 3 Troubleshooting......................367
Valet Mode...........................................................367 SYNC™ Applications and
Vehicle...................................................................365 Services........................................................294
Voice Control......................................................366 911 Assist...............................................................295
Wi-Fi & Hotspot.................................................363 SYNC Mobile Apps............................................296
Side Airbags.....................................................40 SYNC™...........................................................290
Sitting in the Correct Position.................104 General Information.........................................290
Snow Chains SYNC™ Troubleshooting.........................299
See: Using Snow Chains.................................260
Spare Wheel
See: Changing a Road Wheel.......................265

443

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Index

T Traction Control............................................149
Principle of Operation.......................................149
Tailgate..............................................................59 Trailer Sway Control......................................171
Closing the Tailgate............................................60 Transmission Code Designation............278
Opening the Tailgate..........................................59 Transmission Specifications - 1.0L
Technical Specifications EcoBoost™..................................................274
See: Capacities and Specifications..............271 Transmission Specifications - 2.0L.......273
The Better Business Bureau (BBB) Auto Transmission..................................................138
Line Program (U.S. Only).......................188 Transporting the Vehicle............................176
Tire Care..........................................................245 Trip Computer.................................................88
Glossary of Tire Terminology.........................247 All Values................................................................88
Information About Uniform Tire Quality Average Fuel Consumption.............................88
Grading.............................................................245 Distance to Empty...............................................88
Information Contained on the Tire Instantaneous Fuel.............................................88
Sidewall...........................................................248 Outside Air Temperature..................................88
Temperature A B C............................................246 Resetting the Trip Computer...........................88
Traction AA A B C..............................................246 Trip Odometer.......................................................88
Treadwear............................................................246 Trip Timer................................................................88
Tire Inflation When Punctured Type Approvals............................................426
See: Tire Sealant and Inflator Kit.................239 Radio Frequency Certification Logos for
Tire Pressure Monitoring System............261 Blind Spot Information System...............433
Changing Tires With a Tire Pressure Radio Frequency Certification Logos for Mid
Monitoring System.......................................262 Range Radar...................................................429
Understanding Your Tire Pressure Radio Frequency Certification Logos for
Monitoring System ......................................263 Passive Anti-Theft System.......................430
Tire Repair Kit Radio Frequency Certification Logos for
See: Tire Sealant and Inflator Kit.................239 Radio Transceiver Module.........................432
Tire Sealant and Inflator Kit....................239 Radio Frequency Certification Logos for
First stage: reinflating the tire with sealing SYNC 3..............................................................434
compound and air........................................240 Radio Frequency Certification Logos for Tire
General Information.........................................239 Pressure Monitoring Sensor(s)...............426
Second stage: checking tire pressure........244 Radio Frequency Certification Logos for
Tips for use of the kit.......................................240 Wireless Charging.........................................434
What to do after the tire has been
sealed................................................................245
What to do when a tire is punctured.........240
U
Tires Under Hood Overview - 1.0L
See: Wheels and Tires......................................237 EcoBoost™.................................................204
Towing a Trailer...............................................171 Under Hood Overview - 2.0L..................203
Load Placement...................................................171 Unique Driving Characteristics................125
Towing Points.................................................175 USB Port.........................................................289
Front Towing Point.............................................175 Using Cruise Control....................................156
Rear Towing Point...............................................175 Switching Cruise Control Off..........................157
Towing the Vehicle on Four Switching Cruise Control On..........................156
Wheels...........................................................176 Using Four-Wheel Drive.............................142
Emergency Towing.............................................176 Driving In Special Conditions With
Recreational Towing..........................................176 Four-Wheel Drive (4WD)............................142
Towing................................................................171

444

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
 Index

Using MyKey With Remote Start General..................................................................235

Systems..........................................................53 Miscellaneous.....................................................236
Using Snow Chains....................................260 Removing Vehicle From Storage.................236
Using Stability Control...............................150 Tires.........................................................................235
Using Summer Tires...................................260 Ventilation
Using SYNC™ With Your Media See: Climate Control..........................................98
Player............................................................298 Vents
Audio Voice Commands.................................298 See: Air Vents........................................................98
Media Sources....................................................298 VIN
Using SYNC™ With Your Phone............293 See: Vehicle Identification Number.............277
Accessing Features through the Phone Voice Control...................................................66
Menu..................................................................294
Pairing a Phone..................................................293
Phone Controls..................................................294
W
Phone Voice Commands................................294 Warning Lamps and Indicators..................81
Using Traction Control................................149 Airbag Warning Lamp..........................................81
Switching the System Off Using a Anti-Lock Brake System Warning
Switch................................................................149 Lamp....................................................................82
Switching the System Off Using the Auto Start-Stop....................................................83
Information Display Controls....................149 Batterry....................................................................82
System Indicator Lights and Blind Spot...............................................................83
Messages..........................................................149 Brake System Warning Lamp..........................82
Using Voice Recognition............................291 Direction Indicator................................................82
Audio Voice Commands..................................319 Door Ajar Warning Lamp...................................83
Initiating a Voice Session.................................291 Engine Coolant Temperature Warning
Mobile App Voice Commands......................323 Lamp....................................................................83
Navigation Voice Commands........................322 Fasten Seatbelt Warning Lamp......................82
Phone Voice Commands................................320 Front Fog Lamp Indicator.................................82
SiriusXM Traffic and Travel Link Voice Headlamp High Beam Indicator.....................82
Commands.....................................................324 Low Fuel Level Warning Lamp........................82
System Interaction and Feedback..............292 Low Tire Pressure Warning Lamp..................83
Voice Settings Commands............................324 Malfunction Indicator Lamp............................83
Utilizing the Mediation/Arbitration Oil Pressure Warning Lamp.............................83
Program (Canada Only).........................189 Parking Lamps......................................................82
Powertrain Malfunction.....................................83
V Stability Control and Traction Control
Indicator..............................................................84
Vehicle Care...................................................229 Stability Control and Traction Control Off
General Information.........................................229 Warning Lamp..................................................83
Vehicle Certification Label.......................278 Washer Fluid Check.....................................213
Vehicle Identification Number.................277 Washers
Vehicle Storage.............................................234 See: Cleaning the Exterior..............................230
Battery....................................................................235 See: Wipers and Washers..................................67
Body........................................................................235 Waxing..............................................................231
Brakes.....................................................................235 Wheel Nuts
Cooling system...................................................235 See: Changing a Road Wheel.......................265
Engine.....................................................................235 Wheels and Tires..........................................237
Fuel system..........................................................235 General Information..........................................237

445

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 Index

Windows and Mirrors....................................76

Windshield Washers.....................................68
Heated Washer Jets............................................68
Settings...................................................................69
Windshield Wipers.........................................67
Intermittent Wipe.................................................67
Speed Dependent Wipers.................................67
Wiper Blades
See: Checking the Wiper Blades...................215
Wipers and Washers.....................................67
Wrecker Towing
See: Transporting the Vehicle........................176

446

EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First Printing
GN15-19G219-ZFB