Management Information System Case Study # 1
Management Information System Case Study # 1
CASE STUDY # 1
A local public school system provides special education services to preschool children
by sending itinerant teachers to service these children at various preschool and day
care facilities. These teachers must periodically (yearly) conduct “case conferences,”
which provide progress reports using multiple state and local mandated forms. These
multi-copy forms are preprinted, filled out by hand by the teacher, and then distributed
to the parents and the student’s permanent file. The file is intended to follow the student
as he/she enters the public school system.
The problem, one faced in many systems, is the massive paperwork. The itinerant
teacher must fill out several forms for each student. These forms provide spaces for the
teachers hand written information, however information is duplicated on the various
forms and the process is time consuming. Current estimates are approximately one half
hour per student with 60 or more students per teacher. In addition, the teachers must
find time in their already busy schedule to complete the forms. The teachers and
administration felt this was an ideal situation for an improved system.
The goals of the system were to be (1) reduced time to prepare the forms for a case
conference, (2) reduce re-entry of redundant information, and (3) provide more accurate
records.
B. Possible Solution/s
CASE STUDY #1
This situation illustrates the ordeal of many public school teachers who are
constantly required to keep tabs on their students regularly (either monthly or yearly) to
update their performance records, conduct evaluations, and overall grading. Assuming
that this case is recent, it is sad for teachers to still have to conduct paperwork as public
schools either cannot afford or refuse to procure adequate technologies that could
prove beneficial to the teachers, the administrators, the students, and the rest of the
school itself. As stated in the case, "the massive paperwork" is the main problem.
Teachers spend too much time writing per student, and the fact that they have to repeat
the same process every year makes it gravely inefficient and wasteful because most
formally written documents do not allow for erasures or reuse in writing.
B. Possible Solutions
One possible solution is to introduce even basic technologies to the local public school
system. Teachers should be able to opt for training in basic computer use with the
necessary keyboard and mouse manipulation skills to type at reasonable speeds and to
digest information properly through a computer or laptop screen. It is understandable
that in a public school system, there is a tendency that teachers adept with technology
are few and far between. This is because most teachers are aware of the outdated
tendencies of public schooling. They hope to take advantage of that to secure a job that
they can easily perform without understanding the technology that is too complex for
them. This is why willingness on the part of the teachers to accept the idea is equally as
important as the suggested provisions to help them.
C. Conclusion, Summary & Recommendations
To summarize, this case is centered on outdated manual paperwork that most public
school systems tend to still adopt at present. It focuses on the struggling teachers who
have to keep traveling to provide special education while still making time to fill forms for
more than 60 students. The case shows that the teachers yearn for a more practical
work lifestyle to meet their obligations. To conclude the analysis of this case, it is safe to
say that the problems lie in an outdated method of doing things and that the solution lies
in learning new skills in order to lessen the burden of old problems.