iSTAR Edge Controller

INSTALLATION AND CONFIGURATION GUIDE

REVISION F0

6 Technology Park Drive

Westford, MA 01886-3140
Fax: 978-577-4392 Phone: 978-577-4000
http://www.swhouse.com
C•CURE and Software House are registered trademarks of Tyco Security Products.

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United States [or other countries]. Any misuse of the trademarks is strictly prohibited and
Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law,
including pursuit of criminal prosecution wherever necessary. All trademarks not owned by
Tyco are the property of their respective owners, and are used with permission or allowed
under applicable laws.

Product offerings and specifications are subject to change without notice. Actual products may
vary from photos. Not all products include all features. Availability varies by region; contact
your regional sales manager.

Document Number: UM-236

Revision Number: F0
Release Date: November 2013
Firmware Version: 6.0 and higher

This manual is proprietary information of Software House. Unauthorized reproduction of any

portion of this manual is prohibited. The material in this manual is for information purposes
only. It is subject to change without notice. Software House assumes no responsibility for
incorrect information this manual may contain.

© 2013 Tyco Security Products

All Rights Reserved.
 Table of Contents

Preface
How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Software House Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Chapter 1 Overview
Overview and Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
iSTAR Edge Photograph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
iSTAR Edge Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
iSTAR Edge Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
FAI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Onboard Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1-Reader Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
2-Reader Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
4-Reader Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Product Comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

iSTAR Edge Installation and Configuration Guide iii

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Chapter 2 Site Requirements

Pre-Installation Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Equipment Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Site Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Voltage Requirements and Distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
iSTAR Edge Mounting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Host System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
iSTAR Edge Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
iSTAR Edge Components and Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Individual/Total Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
ISTAR Edge Wiegand and RM Reader Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Software House Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Third Party Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Ethernet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Grounding Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
iSTAR Edge Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Chapter 3 iSTAR Edge Network Topology

iSTAR Edge Network Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Lan and Wan Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Gateways and Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Local Address Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
IP Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Using NetBIOS and Fully Qualified Domain Names. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Cluster Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Master and Member Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Single Master Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Communications Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Primary Communications Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Adding Controllers to the Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

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Configuring Communication Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Planning Primary Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Primary Communication Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Chapter 4 iSTAR Edge Power, Batteries, and Backup

Power - Batteries - Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Power General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Alternate Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Power Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Other Interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Other interactions with the power system include: . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Power in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
12 / 24 V DC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Onboard backup batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Power Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Chapter 5 iSTAR Edge Controls and Displays

Controls and Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Switches-Jumpers-LEDs on iSTAR Edge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Location on One Reader Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Visual Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Onboard controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Switches and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Rotary switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
RM Port Termination Switches (Not Reader One Model) . . . . . . . . . . . . . . . . . . . . . . . 5-9
Output Relay Wet or Dry Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
PoE Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
PoE or PoE Plus Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

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Chapter 6 iSTAR Edge Connections

Connections - 1 Reader Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
One Reader Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
One Wiegand Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Connections - 2 Reader Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Two Reader - I8 - R8 Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Two Wiegand Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Two RM Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
One Wiegand and One RM Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
RM Port Terminators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Connections - 4 Reader Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Four Reader - I8 - R8 Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Four Wiegand Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Four RM Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Two Wiegand and Two RM Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
RM Port Terminators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
NO/NC Double EOL 1K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
NO/NC Double EOL 5K, 10K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Double EOL 1K, 5K, 10K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Single EOL 5K, 10K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Non-Supervised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
AUX Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Relay Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Dry Relay Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Wet Relay Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
WET Wiring for a MagLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Wiegand Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
RM Readers - I/8s - R/8s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
AC Fail / Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Tamper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
FAI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
FAI Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
FAI Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28

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F and K input Supervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29

FAI without Latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30
FAI with Latch followed by Key Unlatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
State of F, K, and Relay Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Special Purpose Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33
C•CURE 9000 Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-35

Chapter 7 Using the iSTAR Configuration Utility

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Configuring a Master Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Alternate Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
General Configuration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
LAN Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
WAN Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Copying the ICU onto a PC or Laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Understanding the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Displaying and Updating Cluster Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Starting the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Refreshing Controller Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Setting ICU Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Setting a Refresh Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Changing the ICU Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Setting the Public IP Address for Firmware Downloads. . . . . . . . . . . . . . . . . . . . . . . 7-13
Setting the TCP/IP Port for Firmware Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Using the ICU Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
iSTAR Identification Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
The Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Display Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Status Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Configuring a Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Configuring SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29

iSTAR Edge Installation and Configuration Guide vii

Table of Contents

Digital Certificate Signing and Restore Options. . . . . . . . . . . . . . . . . . . . . . . . . . 7-33

Request Digital Certificate Signing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Restore to Default Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-35
ICU Block Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36
Connecting to the iSTAR Web Page Diagnostic Utility . . . . . . . . . . . . . . . . . . . . 7-37
Disabling Web Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
Sending Messages to Other ICU Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-41
Downloading Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-42

Chapter 8 Web Page Diagnostics

Starting the Diagnostic Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Navigating the Diagnostic Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Viewing the Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Viewing the Cluster Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Viewing the Object Store Database Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Diagnostic Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Network Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Reader and I/O Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
SID Diagnostic Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Displaying Diagnostic Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
To use the ICU to display diagnostic messages . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
iWatch2 Network Diagnostic Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Starting iWatch2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
iWatch2 Connects to iSTAR to Capture Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
iWatch2 Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Output File Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
iSTAR Diagnostic System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20

Chapter 9 Maintenance
Setting the LCD Message Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Displaying Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Setting LCD Status Message Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

viii iSTAR Edge Installation and Configuration Guide

 Table of Contents

iSTAR Edge Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Card Reader Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Output Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Output Change Display (Slow Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Output Change Display (Fast Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Output Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Input Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Ethernet Port Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Index

iSTAR Edge Installation and Configuration Guide ix

Table of Contents

x iSTAR Edge Installation and Configuration Guide

 Preface

This guide is for new and experienced security system installers responsible
for installing iSTAR Edge controllers on a network.

In This Preface
 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
 Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
 Software House Customer Support Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

iSTAR Edge Installation and Configuration Guide xi

Preface

How to Use this Manual

This manual contains the following information:

Chapter/Appendix Title Description

Chapter 1 Overview Provides basic information about iSTAR Edge, and includes
an overview of iSTAR Edge hardware and features.

Chapter 2 Site Requirements Provides physical requirements for iSTAR Edge

configuration.

Chapter 3 iSTAR Edge Topology Provides the information that you need to set up
iSTAR Edge controllers for network communications.

Chapter 4 iSTAR Edge Power and Backup Provides details of iSTAR Edge Power and Backup.

Chapter 5 iSTAR Edge Controls and Describes the LEDs and indicators on iSTAR Edge.
Displays

Chapter 6 iSTAR Edge Connections Provides wiring details for readers, I/O modules, Aux ports,
wet and dry relay outputs, inputs, alarm inputs, and FAI (Fire
Alarm Interface).

Chapter 7 Using the iSTAR Configuration Provides instructions for configuring iSTAR Edge controllers
Utility (ICU) using the iSTAR Configuration Utility (ICU).

Chapter 8 Web Page Diagnostics Describes how to monitor controllers and observe controller
diagnostics.

Chapter 9 Maintenance Describes how to monitor controllers and run controller

diagnostics.

xii iSTAR Edge Installation and Configuration Guide

 Preface

Important Safety Information

Operating problems are often caused by failure to ground system components
properly. Be sure to follow all instructions for grounding described in this
manual.

LIFE SAFETY REQUIREMENT

A fail-safe mechanism override must be installed at each card reader exit

to allow people to leave the secure area in case of electromechanical device
failure.

NOTE Changes to the iSTAR Edge not expressly approved by the party
responsible for compliance could void your authority to operate the
equipment.

The following precautions apply to all procedures described in this manual.

1. The iSTAR Edge device described in this manual could cause electrical
shock. Installation and maintenance should be performed only by
qualified personnel. Make sure power is removed before the system is
installed.

2. The iSTAR Edge and printed circuit boards in the reader devices are
susceptible to damage by static electricity. When handling these devices:
• Make sure your work area is safeguarded
• Transport all components in static-shielded containers

iSTAR Edge Installation and Configuration Guide xiii

Preface

Software House Customer Support Center

Telephone Technical Support

During the period of the Agreement, the following guidelines apply:
 Software House accepts service calls only from employees of the Systems
Integrator of Record for the installation associated with the support
inquiry.

Before Calling
Ensure that you:
 Are the Dealer of record for this account.
 Are certified by Software House for this product.
 Have a valid license and current Software Support Agreement (SSA) for
the system.
 Have the system serial number available.
 Have the certification number available.

Hours Normal Support Hours Monday through Friday, 8:00 a.m. to 8:00 p.m., EST. Except holidays.

Emergency Support Hours 24 hours/day, seven days a week, 365 days/year.

Requires Enhanced SSA “7 x 24” Standby Telephone Support
(emergency) provided to Certified Technicians.
For all other customers, billable on time and materials basis.
Minimum charges apply – See MSRP.

For telephone support contact numbers for all regions,

Phone see www.swhouse.com/support/contact_technical_support.aspx.

xiv iSTAR Edge Installation and Configuration Guide

 1

Overview

The iSTAR Edge is an enhanced, intelligent controller for networked security

systems.

This guide assumes you are a certified dealer who has attended iSTAR Edge
training and that you are familiar with networking concepts and hardware
installation.

In This Chapter
 Overview and Introduction........................................................................................... 1-2
 Main Features .................................................................................................................. 1-7
 Product Comparison..................................................................................................... 1-13

iSTAR Edge Installation and Configuration Guide 1–1

Overview and Introduction

Overview and Introduction

The iSTAR Edge is a cost effective, 1, 2, or 4 reader that can be powered over
its Ethernet connection using PoE, and is suitable for placement above or near
the door. The iSTAR Edge can be clustered with other iSTAR Edges.

The iSTAR Edge Reader has the following:

 onboard inputs
 onboard relay outputs
 onboard direct connect Wiegand reader connectors
 serial ports for RMs, I8s, I8-CSIs and R8 boards. (These RM ports are not
available in the One Reader model)
 AUX power outputs for PIRs, motion sensors

NOTE You cannot upgrade the iSTAR Edge One Reader model to a Two or Four
Reader model, or a Two Reader model to a Four Reader model.

1–2 iSTAR Edge Installation and Configuration Guide

 Overview and Introduction

iSTAR Edge Photograph

Figure 1-1 shows a photograph of the iSTAR Edge enclosure. The bright
power LED will shine through the Power decal when the door is closed.

Figure 1-1: STAR Edge Photo

Power Indicator

iSTAR Edge Installation and Configuration Guide 1–3

Overview and Introduction

Figure 1-2 shows a photograph of the iSTAR Edge with an optional PoE board
and with an I8 and R8 mounted on the door.

Figure 1-2: STAR Edge Photo

Tamper

PoE
Module
(Optional)

Ethernet
R8
I8
(I8 and R8 not included)

NOTE The 4-reader model can be ordered with 2 RM-4s mounted on the door.

Figure 1-3 on page 1-5 shows the iSTAR Edge layout.

1–4 iSTAR Edge Installation and Configuration Guide

 Overview and Introduction

iSTAR Edge Layout

Figure 1-3: iSTAR EDGE Layout

USB Device Port (Not used) USB Host Ports

4 Inputs 4 Inputs

AUX Output AUX Output

Wiegand
Connector 1 Wiegand
Connector 2

RM Port 1 RM Port 2

Relay 1 Relay 3

Relay 2 Relay 4

Power E-net
Power Fail Tamper
In Key Latch Input (K)
Low Batt RM Port 3 FAI Input (F)

iSTAR Edge Installation and Configuration Guide 1–5

Overview and Introduction

iSTAR Edge Models

Table 1-1 compares the iSTAR Edge One Reader Model, Two Reader Model, and
Four Reader Model.
Table 1-1: iSTAR Edge Reader Models

One Reader Model Two Reader Model Four Reader Model

Wiegand Reader Ports 1 2 2

Supervised Inputs 4 8 8

Tamper, AC Fail, Low Battery inputs Yes Yes Yes

Relay Outputs 2 4 4

RM Ports No 3 3

RM Expansion No 4-I8, 4-R8 8-i8, 8-R8

RM-4, RM Reader Support No Yes, 2 max Yes, 4 max

USB Ports No 3 3

FAI Inputs Yes Yes Yes

Local Display (LCD) Yes Yes Yes

Power over Ethernet (POE) Yes, optional Yes, optional Yes, optional

FIPS 197 Yes Yes Yes

FIPS 140-2 No (no USB port) Yes (planned) Yes (planned)

Field upgradeable No, requires board swap No, requires board swap N/A

1–6 iSTAR Edge Installation and Configuration Guide

 Main Features

Main Features
This section describes the iSTAR Edge main features.

Processor
 Atmel 9260 ARM processor, @ 180 MHz

Storage
 > 250k cards.
 64 MB of RAM.
 128 MB of onboard flash.

Power
 Powered by
• Ethernet connection: PoE or PoE Plus using optional add-on board
(edgePower). A UL Listed surge protector must be used with the PoE
module. The PoE board can supply either 12VDC or 24VDC to the relay
outputs (selectable via a jumper on the PoE board).
- or -

• 12/24V DC, from UL Listed apS power source or other UL 603 Listed,
power-limited power supply with appropriate ratings and a minimum
4 hours of standby power.
 Provides up to 1.5A @ 12V unswitched to external devices:
• Wiegand readers
• RM ports
• Two 2-pin Aux power connectors for PIRs and motion sensors.
 Provides power to relays:
• Relays configurable to be wet or dry by jumper.
• Wet Relays provide current at main input voltage (12 or 24V on PoE, 12
or 24V with external DC supply).

iSTAR Edge Installation and Configuration Guide 1–7

Main Features

• Each wet relay is limited to 0.75A (at 12 or 24V).

• Each dry relay is limited to 3.0A (at 12 or 24V).
 Full operating backup power is not provided by the board itself.
• Achieved with apS, external UPS, or by backing up the Power Sourcing
Equipment (PSE) in a PoE system.
 Upon loss of external power, data is written to onboard flash.
• Four onboard non-rechargeable alkaline AA batteries provide power
for the backup process and maintaining the clock afterwards.
• Backup is valid for the period the onboard batteries can maintain the
clock. The period has been tested for >3 days.

NOTE On board battery backup retention was tested for 3 days but will last for
weeks in actual practice.

AA battery backup time (3 days) has not been evaluated by UL.

• Health of onboard batteries is reported to user. Because batteries are

non-rechargeable alkaline, their health can be monitored with
reasonable accuracy.

Readers
 One Reader Model configuration supports 1 reader
 2 or 4 reader models support 2 or 4 readers total.
• 2 Wiegand connectors are available.
• 2 RMs are available to be configured for the 4 reader model to provide
4 Wiegand connectors.
• 3 RM serial ports are available.
• Readers can be any combination of 2 from Wiegand ports and/or RMs
on any of 3 serial ports.

1–8 iSTAR Edge Installation and Configuration Guide

 Main Features

I/O
 8 general purpose inputs.
 4 general purpose relays:
• Dry or wet contact settable per relay by jumpers.
• 4-pin connectors to support NO/NC and dry/wet configurations.
 2 reader model: 4- I8s and 4- R8s allowed to be configured on any of the
three RM ports.
 4 reader model: 8- I8s and 8- R8s allowed to be configured on any of the
three RM ports or the optional 2 RM-4s.
 One Reader model supports 4 general purpose inputs and 2 general
purpose relays.
 One Reader model does not have RM ports.
 Special purpose inputs:
• Tamper (from enclosure door)
• Main AC fail (from apS)
• Low external battery (from apS)
• FAI Signal State (J40 F input)
• FAI Key Signal State (J40 K input)

NOTE The following 2 inputs to the host are determined by the firmware. There
is no actual wiring to the iSTAR Edge board.

• FAI Relay Control

• Onboard battery low
 Large standard two-piece terminal blocks and spacing minimize the
potential of mis-wiring.
 Connectors placed to allow (but not force) user to place all devices
associated with one door on one side of the board, for 2 reader model.
 One Reader Model has connectors on one side only.
 3 RM serial ports. (Not on One Reader Model)
 USB Ports (Not on One Reader Model)

iSTAR Edge Installation and Configuration Guide 1–9

Main Features

• 2 USB (Type A) host ports. (These are the wide and flat USB connectors
used by USB Flash Thumb drives when the iSTAR Edge is the host of
the attached devices.)
• 1 USB (Type B) device port. (This is the square connector used when the
iSTAR Edge itself is the client device.) (not currently used)
• The only use of USB in the first version is to import encryption keys.
 No serial debug port. Data is available using ICU iWatch2.

Communications
 One 10/100 Ethernet port.
 No secondary communication path.
 Full 256 bit AES (FIPS-197) encryption.
 Can cluster with other iSTAR Edges.
 Can cluster with iSTAR eXs.
 Can cluster with iSTAR Pros and iSTAR Ultras when encrypted.

FAI
 FAI (Fire Alarm Interface) - When the F (Fire) input is true, FAI activates
relays that are enabled for FAI by individual enable switches.
 Latch option is available by switch control. If the selected relays are
latched, they will be cleared to normal by the K (Key) input.

Onboard Controls
 LCD with backlight for diagnostics.
 Rotary switch for diagnostics.
 LEDs for serial, Ethernet, power and relay state.
• Two power LEDs: one super bright LED that is on when the enclosure
door is closed, and one green LED that is always on when main power
is present.
• Relay activation LEDs are not affected by enclosure door.

1–10 iSTAR Edge Installation and Configuration Guide

 Main Features

• All other LEDs only turn on when enclosure door is open.

 Reset button.
 Switches for serial termination of RM ports. (Not on One Reader Model)
 Switches for selection of relays for control by FAI.
 Switch for FAI Latch.
 Jumpers for relay wet/dry control.

Housing
 Enclosure is similar to RM 4E enclosure.
 Mountable in existing apC/L enclosure.

Compliance
 FCC, CE, EN50133, UL294, UL1076, UL60950 by CB Scheme
(International Safety) & RoHS.

iSTAR Edge Installation and Configuration Guide 1–11

Main Features

1-Reader Models
Table 1-2: 1-Reader Models

Model No. Description

ESTAR001 1-reader iSTAR Edge in small enclosure

ESTAR001-PoE1 Plus module 1-reader iSTAR Edge in small enclosure, with PoE/PoE+

ESTAR001-MB 1-reader iSTAR Edge, board only

2-Reader Models
Table 1-3: 2-Reader Models

Model No. Description

ESTAR002 2-reader iSTAR Edge in small enclosure

ESTAR002-PoE1 Plus module 2-reader iSTAR Edge in small enclosure, with PoE/PoE+

ESTAR002-MB 2-reader iSTAR Edge, board only

4-Reader Models
Table 1-4: 4-Reader Models

Model No. Description

ESTAR004 4-reader iSTAR Edge in small enclosure

ESTAR004-RM 4-reader iSTAR Edge in small enclosure with 2 RM-4s on the enclosure door

ESTAR004-MB 4-reader iSTAR Edge, board only

Accessories
Table 1-5: Edge Accessories

Model No. Description

ESTAR-CAN iSTAR Edge small enclosure, 12" x 12" with tamper switch

ESTAR-PoE1 iSTAR Edge PoE Plus Module 12/24 VDC

1–12 iSTAR Edge Installation and Configuration Guide

 Product Comparison

Product Comparison
Table 1-6 compares the iSTAR Edge with other iSTAR controllers.
Table 1-6: Product Comparison Table

Feature iSTAR Edge iSTAR eX iSTAR Pro iSTAR Classic

Processor ARM Atmel ARM Marvell PowerPC PowerPC

Motorola Motorola
9260 PXA255
MPC860 MPC860

Speed, MHz 180 400 60 50

Win CE Version 5 5 3 3

Linux no no no no

RAM 64 MB 64 MB 64 MB 16 MB

Flash 128 MB 32 MB plus 256 16 MB 8 MB

MB on included
CF Card

Cards - average >250k >250k >250k 27k

card record

Cards - very large > 100k > 100k > 100k 10k
card record

Cards - very small > 400k > 400k > 400k 45k
card record

Full operating backup No Yes No No

power provided

External backup apS, other Other external apS, other apS, other
power supported external UPS or UPS, if wired external UPS external UPS
backup of Power correctly and our
Sourcing other hardware
Equipment still used.

Power fail data To onboard flash To CF card Sleep with To flash simm
backup memory retained
by onboard
batteries.

Event triggered data To onboard flash To CF card N/A To flash simm

backup

Onboard Ethernet 1 2 1 1

iSTAR Edge Installation and Configuration Guide 1–13

Product Comparison

Table 1-6: Product Comparison Table, continued

Feature iSTAR Edge iSTAR eX iSTAR Pro iSTAR Classic

Secondary Ethernet Not supported Onboard Optional PC card Optional PC card

Expansion USB, 2 host, 1 USB, 1 host 2 1

connectors client

Expansion functions Encryption key Encryption key 2nd Ethernet, 2nd Ethernet,
supported transfer transfer, 8- dialup dialup.
reader (supported on
expansion the CCURE 800/
8000 only)
encryption key
transfer

Dialup (supported on no no yes, PC card, yes, PC card,

the C•CURE 800/ RAS RAS
8000only)

Serial host comm no no yes, RAS yes, RAS

Total readers allowed 1 Reader -1 4, 8 with USB 8, 16 with 8, 16 with second

key second ACM ACM
2 Reader - 2
4 Reader - 4

Wiegand readers 1 Reader -1 4 8, 16 with 8, 16 with second

second ACM ACM
2 Reader - 2
Wiegand
4 Reader - 4
Wiegand

RMs allowed 1 Reader - 0 4, 8 with USB 8, 16 with 8, 16 with second

key second ACM ACM
2 Reader - 2 RM
Readers
4 Reader - 4 RM
Readers.

I8s allowed 1 Reader - 0 8 8, 16 with 8, 16 with second

second ACM ACM
2 Reader - 4 I/8s
4 Reader - 8 I/8s

R8s allowed 2 Reader - 4 R/8s 8 8, 16 with 8, 16 with second

second ACM ACM
4 Reader - 8 R/8s

1–14 iSTAR Edge Installation and Configuration Guide

 Product Comparison

Table 1-6: Product Comparison Table, continued

Feature iSTAR Edge iSTAR eX iSTAR Pro iSTAR Classic

Schlage (Readers/ – 16 16 16
PIMs)

General purpose 0 0 2 2
serial ports

Encryption V. Strong, FIPS- V. Strong, FIPS- V. Strong, FIPS- RSA RC4 128 bit
197, AES 256, 197, FIPS-140- 197, AES 256,
OpenSSL 2, AES 256, OpenSSL
OpenSSL

General purpose 8 16 16, 32 with 16, 32 with second

Inputs onboard second ACM ACM

Input resistor 22 choices per 22 choices per SWH 1K dual SWH 1K dual
configuration board, including board, including range range
dual range SWH dual range SWH
1K 1K

Relays onboard 4 4 8, 16 with 8, 16 with second

second ACM ACM

Open collector – 4 – –
outputs onboard

FAI Yes No No No

PoE Yes No No No

Hosts 9000, 800 9000, 800 9000, 800 9000, 800

1
Clustering – –
Non-Encrypted
1Clustering
–
Encrypted

Diagnostic LCD Yes Yes Yes Yes

1 indicates supported in cluster.

iSTAR Edge Installation and Configuration Guide 1–15

Product Comparison

1–16 iSTAR Edge Installation and Configuration Guide

 2

Site Requirements

This chapter provides information on site planning for iSTAR Edge hardware.

In This Chapter:
 Pre-Installation Planning ............................................................................................... 2-2
 ISTAR Edge Wiegand and RM Reader Port................................................................ 2-7
 Ethernet Requirements................................................................................................. 2-10
 Wiring Requirements ................................................................................................... 2-10
 Grounding Requirements ............................................................................................ 2-12

iSTAR Edge Installation and Configuration Guide 2–1

Pre-Installation Planning

Pre-Installation Planning
Pre-installation involves the following:

1. Checking equipment (hardware, software, power supply, and wiring).

2. Checking power, wiring, equipment clearances, and code compliance at

the site.

3. Ensuring the proper tools are available.

Equipment Check
Verify that the contents of the shipped boxes match the packing lists. Contact
Software House if any items are missing or damaged.

The iSTAR Edge hardware does not include mounting hardware for an
installation. Mounting hardware depends upon the site and must be
approved by a structural engineer or other certified professional.

Software House recommends anchoring systems capable of sustaining a 20 lb.

load.

Site Check
Ensure the following:
 The mounting site is ready.
• The can is 12” by 12” (30.48 x 30.48 cm)
• Upper mounting holes are 9" (22.86 cm) center to center.
• Bottom mounting holes are 10.5" (26.67 cm) below the upper mount
holes.
 The site has been approved and all wiring complies with UL
requirements and other codes, as appropriate.
 All preliminary site work is complete.
 An appropriate power supply is accessible.
 The site is clean and free of dust or other contaminants.

2–2 iSTAR Edge Installation and Configuration Guide

 Pre-Installation Planning

Voltage Requirements and Distance

To operate properly, each reader must conform to voltage requirements.
 A standard RM Series Reader or RM-4 board requires at least 7.5 volts.
 An RM-4E board requires at least 11 volts.

The iSTAR Edge supplies 12 volts at its reader connectors; however, the
amount of voltage that reaches the reader is impacted by the following:
 Number of devices on the bus
 Current draw of each device
 Wiring length between the devices and iSTAR Edge
 Wire gauge that connects the devices
 State of the battery (if running on apS)
 Tolerance if sourced by an external power supply.

To determine the maximum distance of a reader from an iSTAR Edge,

calculate the voltage that reaches each reader. If the voltage is insufficient, you
can shorten the wire length, use a heavier wire, or add UL294 power-limited
power supply.
 Wire resistance is as follows:
• 24 AWG = 26.0 per 1000 ft.
• 22 AWG = 16.5 per 1000 ft.
• 20 AWG = 10.2 per 1000 ft.
• 18 AWG = 6.5 per 1000 ft.

iSTAR Edge Installation and Configuration Guide 2–3

Pre-Installation Planning

iSTAR Edge Mounting Requirements

The iSTAR Edge mounting requirements are shown in Figure 2-1.

Figure 2-1: iSTAR Edge Mounting Requirements

Keyhole mounting slot

Keyhole mounting slot

2–4 iSTAR Edge Installation and Configuration Guide

 Installation Requirements

Installation Requirements
This section describes iSTAR Edge hardware, software, environmental and
configuration requirements.

Host System Requirements

iSTAR Edge requires a host computer configured as a C•CURE system
server/host that meets all the hardware and software requirements for
servers described in the C•CURE Installation and Upgrade Guide.

iSTAR Edge Cabinet Requirements

The iSTAR Edge cabinet must conform to the specifications in Table 2-1.
Table 2-1: Cabinet Assembly Specifications

Item Specification

Weight <10 lbs (<4.6 kg)

Height 12" (30.48 cm)

Width 12" (30.48 cm)

Depth 4.5" (11.4 cm)

Environmental Requirements
Table 2-2 shows the iSTAR Edge environmental requirements.
Table 2-2: Environmental Requirements

Status Range

Operation 32° F (0° C) to 120° F (48.9° C)

Storage 4° F (-20° C) to 158° F (70° C)

iSTAR Edge Installation and Configuration Guide 2–5

Installation Requirements

Power Requirements
The standard iSTAR Edge uses a UL Listed 603 External Power Supply, such
as the Software House apS or a Power Over Ethernet (PoE) injector with UL
listed surge protector.

To ensure adequate power, calculate the total power requirements of iSTAR

Edge and its related hardware, as follows.
 Add the total current power for components in the system (modules,
relays, optional modules, readers, and wire resistance).

NOTE See Chapter 4, “iSTAR Edge Power, Batteries, and Backup” for more
details about iSTAR Power.

iSTAR Edge Components and Boards

Table 2-3 shows the power requirements of iSTAR Edge components and
attached boards.
Table 2-3: Component and Board Power Requirements

Component/Board Current Draw at 12VDC

iSTAR Edge 400 mA with LCD - no load

RM-4 boarda 80 mA without LCD - no load

180 mA with LCD - no load

RM-4E boardb 125 mA - no load

I/8 board 125 mA - no load

R/8 board 150 mA - no active relays.

Add 20 mA for each active relay
a
RM-4 board has only been evaluated by UL with RM Series readers (RM 1,2,3)
b
RM-4E boards have only been evaluated by UL for use with RM-DCM-2 enclosure.

Individual/Total Loads
 Wiegand Reader Power Outputs: 10.6-12.5 VDC, 350 mA max each.
 Total of Reader and AUX outputs combined (Wiegand) not to exceed 1.5A
 Four (4) activated relay coils = 100 mA, 25 mA/relay

2–6 iSTAR Edge Installation and Configuration Guide

 Installation Requirements

 One I/8 module - 12 VDC, total = 125 mA

 One R/8 module - 12 VDC, total = 325 mA (125 mA + 25 mA for each
active relay (max 4).
 R/8 relay contact rating - 30 VDC at 3 A (resistive)

ISTAR Edge Wiegand and RM Reader Port

Table 2-4 shows maximum ratings for iSTAR Edge Wiegand direct reader
ports.
Table 2-4: Wiegand Port Rating

Port Rating

Reader output control Low = 0 v to 0.8 v

(red, green, yellow, beeper)
High = 4.0 v to 5.25 v
20 mA maximum

Reader input data lines Low = 0 v to 0.8 v

(D0, D1) High = 4.0 v to 5.25 v

Reader output voltage +12 VDC

Reader current 350 mA max, not to exceed 1.5 A for Reader and AUX

Table 2-5 shows the maximum rating for RM Reader ports.

Table 2-5: RM Port Rating

Port Rating

Reader output voltage +12 VDC

Reader current 1.5 A max per port, not to exceed 1.5 A for Reader and
AUX

iSTAR Edge Installation and Configuration Guide 2–7

Installation Requirements

Software House Readers

Table 2-6 shows power requirements for Software House readers.
Table 2-6: Software House Reader Power Requirements

Reader Model Numbers Current Draw at 12 VDC

RM with Multi-Technology Reader RM1-4000, RM2-4000 300 mA max

RM with Multi-Technology Reader and LCD RM2L-4000 300 mA max

RM with mag stripe RM1-MP, RM2-MP 80 mA max

RM with mag stripe and LCD RM2L-MP 180 mA max

RM with mag stripe mullion RM3-MP 80 mA max

RM with Indala proximity RM1-P, RM2-PI 80 mA max

RM with Indala proximity and LCD RM2L-PI 180 mA max

RM with HID proximity RM1-PH, RM2-PH 250 mA max

RM with HID proximity and LCD RM2L-PH 250 mA max

RM with HID proximity mullion RM3-PH 250 mA max

RM with Wiegand RM1-W 80 mA max

Multi-Technology Contactless Reader SWH-4000a, SWH-4100a 125 mA

SWH-4200a, SWH-3000a,
SWH-3100a

Multi-Format Proximity Reader SWH-5000a, SWH-5100a 125 mA

Contactless Smart Card Reader SWH-2100a 125 mA

Auxiliary Relay Module ARM-1a 20 mA (relay active)

RM with HID iClass RM1-IC, RM2-IC 300 mA max

RM with HID iClass and LCD RM2L-IC 300 mA max

a. In Table 2-6, a indicates readers that have not been evaluated by UL for use with the iSTAR Edge. All other
readers in Table 2-6 are UL Listed compatible readers that can be used with the iSTAR Edge.

2–8 iSTAR Edge Installation and Configuration Guide

 Installation Requirements

Third Party Readers

Table 2-7 shows power requirements for third party readers.

Table 2-7: Third Party Reader Power Requirements

Reader Current Draw at 12VDC

Indala Flex Pass Series 65 mA

Sensor Eng WR1, WR2 30 mA

HID MiniProx 60 mA

HID ProxPro 100 mA

HID MaxiProx 200 mA

HID iCLASS 100 mA

NOTE The readers in Table 2-7 have not been evaluated by UL for use with the
iSTAR Edge.

iSTAR Edge Installation and Configuration Guide 2–9

Installation Requirements

Ethernet Requirements
The iSTAR Edge Ethernet connection is:
 Onboard 1 Ethernet port – supports 10/100Base-T Ethernet connections.

Wiring Requirements
Table 2-8 shows general wiring requirements for an iSTAR Edge and its
components.
Table 2-8: Equipment Wiring Specifications

Belden # # Max Max. Wire

Signal From To or equiv. AWG Prs Shield Length Resistance

RS-485 Comm, iSTAR RM & I/O 9841 24 1 Yes 4000 ft. 103 
two wire Edge Modules (1212 m)

Power iSTAR RM & I/O 8442/8461 22/18 1 No Range of See Note a&b
Edge Modules 600 ft. to
1500 ft.
depends
on AWG

RJ45-Ethernet iSTAR Hub, Host N/A Cat 5 or 2 N/A 328 ft. 8.4 
Edge more (100 m)
24

Supervised iSTAR Input 8442/8461 22/18 1 Yesa 2000 ft. 

Input Edge or I/8 (606 m)

Request-to-exit iSTAR Switch 8442/8461 22/18 1 Yesa 2000 ft. 

(REX or RTE) Edge or (606 m)
RM4/4E
module

Door contact iSTAR Contact 8442/8461 22/18 1 Yesa 2000 ft. 
(DSM) Edge or (606 m)
RM4/4E
module

Supervised iSTAR Input 9417/8461 22 1 Yes 2000 ft. 

Input (UL) Edge or I/8 (606 m)
Note b

Relay Control RM-4 Locking 9462 14/18 1 No 2000 ft. .04 

Module device (606 m)

2–10 iSTAR Edge Installation and Configuration Guide

 Installation Requirements

Table 2-8: Equipment Wiring Specifications, continued

Belden # # Max Max. Wire

Signal From To or equiv. AWG Prs Shield Length Resistance

Reader Data iSTAR Proximity/ 9942 22 3 Yes 200 ft. 3.2 
Edge or Wiegand (60.96 m)
RM-4/4E signaling
module read head 9260 20 300 ft. 3.2 
(91.4 m)

Alpha wire 18 500 ft. 3.2 

5386C (152.4 m)

a. To comply with UL requirements, use shielded, minimum 22 AWG stranded, twisted pair cable for monitor points,
DSMs, and REXs. Use Belden 9462 or equivalent.
b. Calculations are based on a single RM-4 reader with keypad and LCD (250 mA):
• Using 22 AWG, distance = 600 ft. (.0065 W / ft)
• Using 18 AWG, distance = 1500 ft. (.0065 W /ft.)

NOTE  UL Listed Panic hardware shall be used to allow emergency exit from
a protected area.
 For UL Listed products, burglar alarm inputs must be supervised.
 For UL Listed applications, USB connections must be no more than 25
ft. from iSTAR Edge controllers.

iSTAR Edge Installation and Configuration Guide 2–11

Installation Requirements

Grounding Requirements
Grounding requirements are as follows:
 Ensure that the iSTAR Edge controller is properly connected to an earth
ground at the ground stud in the cabinet. Identified by symbol.)
Use 16 AWG or larger wire.
 Ensure that the shield wires for the readers, inputs, outputs, and AUX
cables are grounded to the nearest earth/ground connection at one end
only of the cable.
 Disconnect the ground wire last, when servicing, to provide maximum
protection to the equipment and personnel.

NOTE All cabling must be shielded.

iSTAR Edge Specifications

Figure 2-2: iSTAR Edge Specifications

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2–12 iSTAR Edge Installation and Configuration Guide

 3

iSTAR Edge Network Topology

This chapter provides an overview of iSTAR Edge topology and configuration

options.

iSTAR Edge configurations vary according to site requirements. You must

understand iSTAR Edge topology and customer requirements to ensure the
correct layout, connections, and configuration of iSTAR Edge components.

In This Chapter
 iSTAR Edge Network Topology ................................................................................... 3-2
 Cluster Configuration..................................................................................................... 3-6
 Single Master Configurations........................................................................................ 3-8
 Adding Controllers to the Cluster .............................................................................. 3-10
 Configuring Communication Paths ........................................................................... 3-11

iSTAR Edge Installation and Configuration Guide 3–1

iSTAR Edge Network Topology

iSTAR Edge Network Topology

iSTAR Edge supports communications over 100Base-T and/or 10Base-T
Ethernet networks using TCP/IP.

Lan and Wan Configurations

The TCP/IP protocol transfers data across a number of networks. Because
iSTAR Edge controllers use the TCP/IP protocol for network
communications, they can communicate with each other within a LAN or
across a WAN, as shown in Figure 3-1.

Figure 3-1: Sample iSTAR Edge Network

C•CURE System Host

LAN 3
LAN 1 LAN 2
Switch or Router
Switch Switch
Ethernet Ethernet

iSTAR Edge Controllers iSTAR Edge Controllers

Gateways and Firewalls

iSTAR Edge configurations provide access to remote C•CURE systems across
firewalls and Network Address Translators. This is because the master
controller automatically accepts a translated IP address if one is assigned from
a remote host, or from an attached Network Address Translator.

3–2 iSTAR Edge Installation and Configuration Guide

 iSTAR Edge Network Topology

Generally, the TCP/IP ports, listed in Table 3-1 on page 3-3, must be open
through a firewall.
Table 3-1: TCP Ports

Port Description TCP, UDP Target

1999 iSTAR, master port for incoming slave connections TCP Server

2800 iSTAR Driver TCP Server

2801 iSTAR Fast Download Port TCP Server

2802 iSTAR Fast image download host port TCP Server

28001 iSTAR Edge/Ultra/eX Fast Download Connection TCP Server

28002 iSTAR Edge/Ultra/eX Fast Image Download TCP Server

28003 iSTAR Edge/Ultra/eX, Used by the host to accept Edge/Ultra/ TCP Server
eX requests for certificate signing

28004 iSTAR Edge/Ultra/eX, Used by the Edge/Ultra/eX TCP Server

to accept a signed certificate

28005 iSTAR Edge/Ultra/eX, For connection made TCP Server

to the host 2nd IP/Name

28007 iSTAR Edge/Ultra/eX, For master's 2nd network connection TCP Server

28009 iSTAR Edge/Ultra/eX, is the master port for incoming slave TCP Server
connections

28010 iSTAR Edge/Ultra/eX Communications TCP Server

2001 ICU Broadcast Port TCP Server

Local Address Management

Although it is not required, System Managers who want to maintain local
address management can configure the iSTAR Edge with locked IP addresses.
Locked IP addresses retain the iSTAR Edge address that is specified locally or
by a local Dynamic Host Configuration Protocol (DHCP) server. When IP
addresses are locked, iSTAR Edge communicates across gateways using only
the IP address that you configure: translated addresses are not accepted.

Before you lock an IP address, ensure that it is reliable (not subject to

translation) and can be reached from the local network.

iSTAR Edge Installation and Configuration Guide 3–3

iSTAR Edge Network Topology

Example:
The example displayed in Figure 3-2 on page 3-4 shows a locked
iSTAR Edge configuration. To configure this cluster, the System Manager
is in the branch office:
• Use PING to check communication to the exposed (translated) address
from the Corporate Office.
• Use the ICU to configure the master controller and lock the exposed
C•CURE address.
• Use the ICU to configure the member controllers and lock the local
subnet addresses.

Figure 3-2: Locked iSTAR Edge Configuration Example

Member

213.112.60.2
213.112.60.2 (exposed)
(locked)
C•CURE
iSTAR
host
Master Firewall/ Firewall/
168.54.24.5 NAT NAT
(local) Gateway Gateway 172.54.12.6
(local)

Member

Branch Office Corporate Office

IP Management Tools
iSTAR Edge controllers can be configured to accept IP addresses and device
names from one of the following:
 Local DHCP
 Windows Internet Naming Service (WINS)
 Domain Name System (DNS) servers

3–4 iSTAR Edge Installation and Configuration Guide

 iSTAR Edge Network Topology

DHCP servers simplify IP management by automatically distributing an IP

address to clients when they broadcast to the DHCP server. DHCP servers
typically manage a range of IP addresses. WINS and DNS servers
complement DHCP address assignment by providing name-to-IP address
mapping.

Using NetBIOS and Fully Qualified Domain Names

Configurations where IP addresses are subject to change (leased DHCP
addresses, for example) can connect to the C•CURE system using the
NetBIOS or fully qualified domain name (FQDN). The configuration must
contain a WINS or DNS server, for name/address resolution.

If you are not using DHCP, use the ICU to configure NetBIOS and FQDNs. If
you specify a NetBIOS or FQDN name for a C•CURE host, you must also use
the ICU to supply the IP addresses of the DNS or WINS server.

iSTAR Edge Installation and Configuration Guide 3–5

Cluster Configuration

Cluster Configuration
iSTAR Edge hardware supports communications in a user-defined group
called a cluster. Clusters allow iSTAR Edge controllers to distribute
information and control actions to connected components without host
intervention.

iSTAR cluster configurations let iSTAR hardware perform many actions

locally and share information with other cluster members even when the
controller is not communicating with the host (for example, during a
communications failure).

iSTAR controllers must belong to a user-defined group called a cluster. It is

possible to have from one to sixteen controllers in a cluster. One of the
controllers is designated as the Master. The Master acts as a relay agent to the
Host for all of the controllers in the cluster.

There are two different types of clusters based on whether or not the data
transfers are encrypted or not. Encrypted clusters employ the Advanced
Encryption Standard (AES) utilizing 256-bit FIPS-197.

Encrypted clusters can contain the following controllers:

 iSTAR Edge (1, 2, or 4 reader models)
 iSTAR eX (4 or 8 reader models)
 iSTAR Pro (If the S4 dip switch is set to Encrypted mode)
 iSTAR Ultra (If running default Encrypted mode)

Non-Encrypted clusters can contain the following controllers:

 iSTAR Pro (If not set to Encrypted mode (S4-1= false)
 iSTAR Ultra (If not running Encrypted mode)
 iSTAR Classic

3–6 iSTAR Edge Installation and Configuration Guide

 Cluster Configuration

Master and Member Configuration

Each cluster has one controller that serves as the master; any other controller in
the cluster is a cluster member. The master manages all communications
between the cluster and a C•CURE host computer.

Cluster members can communicate with each other via the master, over an
Ethernet network. Cluster members cannot communicate with each other
directly. In Figure 3-3 on page 3-7, the diagram on the left shows how cluster
member A communicates with the host via the master. The diagram on the
right shows how cluster member A communicates with cluster member B via
the master.

Figure 3-3: Cluster Member Communications

Cluster Member A to Host Cluster Member A to Member B

Host
Host

4
Network
Hub

3 Ethernet 3
4
1 1

2 2

Cluster Member B Master Cluster Member B

Master Cluster Member A Cluster Member A

iSTAR Edge Installation and Configuration Guide 3–7

Single Master Configurations

Single Master Configurations

To ensure continuous connection, the iSTAR Edge cluster can communicate
with C•CURE using a primary and optional communication secondary path,
configured on a single master controller.

Figure 3-4 shows primary and secondary communications using a single

master.

Figure 3-4: Single Master Configurations

Single Master Configuration

Host

Primary Secondary

Master

Cluster

NOTE  The iSTAR Edge only has one Ethernet connection. If an iSTAR Edge
is the Master, there is no secondary communications connection.
 For UL Listed products, UL has only evaluated the Primary
communications path.

Table 3-2 on page 3-8 shows the configuration options for clusters that
provide communication using a single master controller.

Table 3-2: Supported Communication Paths for Single Master Controllers

Primary Secondary

Network None

Network Network

3–8 iSTAR Edge Installation and Configuration Guide

 Communications Path

Communications Path
The master controller connects to the host over a primary communication
path.

Primary Communications Path

The primary path is the first communication path that clusters use to establish
communications with the host. The master is the only controller in a cluster
that passes messages between the host and cluster members. Cluster members
do not communicate with the host directly; they communicate with the host
through the master. Connections are established in the following bottom-to-
top order:
 Cluster members are responsible for establishing connections with the
master.
 The master is responsible for establishing a connection with the host.

The Connection type is how the master connects to the host. Allowable types
are network and dialup/serial connections (C•CURE 800/8000 only). Cluster
members are connected to the master only via a network connection.

Figure 3-5 shows the primary path for cluster member A. In this case, the
master/host connection type is network.

Figure 3-5: The Primary Path

Host

Network
Switch
3 Ethernet
1
2

Edge Master Cluster

Cluster Member
Member

iSTAR Edge Installation and Configuration Guide 3–9

Adding Controllers to the Cluster

Adding Controllers to the Cluster

Follow these guidelines when adding iSTAR Edge controllers to a cluster.
 A controller must be assigned to a cluster before the controller can
communicate with the host, master, or other controllers.
Use the Cluster window in the C•CURE System Administration
Application to add controllers to a cluster. When added to a cluster, the
controller becomes a cluster member.
 One controller can comprise a cluster. You can configure a controller as its
own cluster by configuring a cluster that includes only the controller and
specifying that controller as the master.
 A cluster member communicates with other cluster members through the
master.
 A cluster communicates with the C•CURE host via the cluster’s primary
or secondary path. There cannot be a secondary path to a iSTAR Edge
Master.
 A cluster communicates with other clusters and with apC panels via the
C•CURE host.
 A cluster can communicate with the C•CURE server across a WAN. You
can configure clusters that are spread across WAN topologies.

3–10 iSTAR Edge Installation and Configuration Guide

 Configuring Communication Paths

Configuring Communication Paths

This section includes guidelines and procedures for configuring primary and
secondary communication paths.

Planning Primary Communications

Configuring a primary communication path involves:
 Specifying a master for the cluster
 Specifying a communication method between the master and the
C•CURE host.
 Specifying connection parameters for establishing and maintaining the
primary path

Primary Communication Guidelines

Follow these guidelines when configuring a primary path:
 Every cluster must have a master.
 Only one master is allowed per cluster.
 If a cluster contains only one controller, that controller is the master.
 Any controller in a cluster can be designated as the master.

iSTAR Edge Installation and Configuration Guide 3–11

Configuring Communication Paths

3–12 iSTAR Edge Installation and Configuration Guide

 4

iSTAR Edge Power, Batteries, and Backup

This chapter describes the detail of iSTAR Edge Power, backup batteries, and
system backups.

In This Chapter
 Power General ................................................................................................................. 4-4
 Power in............................................................................................................................ 4-8
 Onboard backup batteries.............................................................................................. 4-9
 Backup .............................................................................................................................. 4-9
 Power Out ...................................................................................................................... 4-11

iSTAR Edge Installation and Configuration Guide 4–1

Power - Batteries - Backup

Power - Batteries - Backup

As indicated on the door map shown in Figure 4-1, the following are power
specifications for the iSTAR Edge:
 Entire Unit
• Local Power 12 VDC, 3.8 Amp Max.
• Local Power 24 VDC, 3.1 Amp Max.
 Reader and I/O Module Supply (Total of AUX, RM, and Wiegand Ports)
• 12 VDC, 1.5 Amp
– AUX Ports 12 VDC 350 mA each
– RM Ports 12 VDC, 1.5 Amp each (but the max. is also 1.5 Amp for all)
– Wiegand Ports, 12 VDC, 350 mA each
 Relays
• 30 VAC/DC 3.0 Amp Max. (Dry) each
• 12 or 24 VDC 0.75 Amp Max. (Wet) each

4–2 iSTAR Edge Installation and Configuration Guide

 Power - Batteries - Backup

Figure 4-1: Specifications

NOTE If using Power Over Ethernet (PoE), be sure that the jumpers on the PoE
board are set correctly. As shown in Figure 4-1 on page 4-3, there is a
jumper position for PoE and another for PoE Plus (+).

There is also a 2 position jumper to select 12 or 24VDC to power the Edge.

The voltage that is configured will be used to power the Edge and also to
supply the wet relays for door locks.

NOTE Do not connect the Power Over Ethernet (PoE) injector to a receptacle
controlled by a switch.

iSTAR Edge Installation and Configuration Guide 4–3

Power - Batteries - Backup

Power General
The iSTAR Edge can be powered by PoE, PoE Plus, or traditional 12V or 24V
DC power supplies. PoE and PoE Plus provide a method to significantly
reduce installation costs using 100 meters of Ethernet cable for both power
and data to the controller.
 PoE (IEEE 802.3af) installation is limited to 12.95W of power consumption
including the controller. This translates to about 1.1 Amps.
 PoE Plus (IEEE 802.3at) installation is limited to 25.5W of power
consumption including the controller. This translates to about 2.125
Amps.

A UL Listed surge protector must be used with the PoE module.

Careful selection of components allows a 1-door system to operate from PoE

and a 2-door system to operate from PoE Plus. There is no standard 4 reader
model that includes PoE, but it is possible to order the PoE module
separately.

Traditional power supplies include:

 An apS
 Any external UPS (12/24 VDC)

NOTE For UL Listed products, a UL 603 Listed, power-limited power supply

must be used.

Alternate Power
For systems that exceed these limits, alternate DC supplies can be deployed,
including external PoE splitters.

Alternate DC supplies are installed by the customer per the requirements of

the particular installation. When alternate DC supplies are deployed for
devices on the relay circuits, the relays circuits are configured as dry. The
devices/loads do not source power from the iSTAR Edge and are removed
from the power budget calculation.

4–4 iSTAR Edge Installation and Configuration Guide

 Power - Batteries - Backup

Devices commonly referred to as PoE splitters are installed directly to CAT5/6

cabling and reduce installation costs. If spare PoE/Poe Plus ports are not
available in the system, PoE injectors can be used at the source of the CAT5/6
cable.

Power Logic
The PoE module has a jumper that determines whether the module provides
12VDC or 24VDC.

In general, the iSTAR Edge automatically determines whether it is running off

of 12V or 24V DC. Once the iSTAR Edge is running off of 24V, however, it
does not automatically switch back to 12V without user intervention.

The iSTAR Edge, along with the PoE board, treat all sources of external
power, including all flavors of PoE and external DC supplies basically the
same way: iSTAR Edge monitors the input voltage.

When that voltage moves outside of the normal operating voltage range
(10.2 V - 14.4 V for 12 V nominal systems or below 20.4 V for 24 V nominal
systems), iSTAR Edge firmware stops its internal processes and writes all data
to onboard flash, and then will cycle, continuously monitoring the input
power voltage until either of these two conditions occurs:
 If the input power voltage goes below a Wake-up threshold of 7 V, the
iSTAR Edge will go to sleep;
 If the voltage returns to the normal operating range, the iSTAR Edge will
reboot and restart.

If the iSTAR Edge goes to sleep, it will automatically wake-up when the input
power voltage rises above the Wake-up threshold, and the firmware will reboot
and load the backed up data into RAM.

Additionally, when iSTAR Edge is asleep, it will wake up periodically (once

every 5 minutes) to see if main power has returned to the normal operating
range, and if it has, the iSTAR Edge will reboot, or if the voltage is still below
the Wake-up threshold, the iSTAR Edge will go back into its sleep state.

iSTAR Edge Installation and Configuration Guide 4–5

Power - Batteries - Backup

Batteries
When onboard batteries are installed they must be fresh (they must produce
more than 5V), otherwise a too low battery-cut circuit will disconnect them.
The LCD will display information about the state of the batteries.

Other Interactions
All of iSTAR Edge's other interactions with the power system are essentially
informational in nature and do not directly affect iSTAR Edge's behavior with
regard to power loss, power saving and backup. Most of the other interactions
appear in the host as configurable inputs. This allows users to both monitor
them and allow them to trigger other actions.

For example, the user could configure both the AC / Main Fail and Low
Battery inputs to trigger a configuration backup. From the iSTAR Edge's point
of view, however, this is incidental. It does not affect how iSTAR Edge treats
power loss. iSTAR Edge still watches for input voltage to move outside of the
normal operating voltage range, and at that time will perform a full state and
configuration backup.

Other interactions with the power system include:

AC / Main Fail input:

 Indicates whether the external power source has reported loss of its main
power.
 Shares connector and Ground pin with Low Battery.
 Normally closed dry relay contacts are required. This signal is normally
wired to the energized NO output on the apS.
 Configured automatically on host as an unsupervised input.

Low Battery input

 Indicates whether external power source, has reported its battery is low.
 Wired in from external power source.
 Shares connector and Ground pin with AC / Main Fail.
 Normally closed dry relay contacts are required.

4–6 iSTAR Edge Installation and Configuration Guide

 Power - Batteries - Backup

 Configured automatically on host as unsupervised input.

Onboard Battery Low input

 Internal measurement (no connections necessary) of onboard AA alkaline

batteries.
 Active if their voltage is below 4.6 volts or they are not present or one or
more of them is not making full connection.
 This informs user that they should replace the onboard backup batteries
for this controller as soon as possible.
 No need to power down the controller to remove/replace the batteries
 Onboard batteries are alkaline and non-rechargeable, so this is a
reasonably accurate measure of when the batteries need to be changed.
 Configured automatically on host as an unsupervised input.

PoE Board Installed

 Internal sensing of whether PoE module is attached.

 Is visible to user in the Status Tab of the iSTAR Edge Controller editor in
the C•CURE Application program. The PoE module should only be
installed or removed when board is entirely powered off.

NOTE The Tamper, Low Battery, and AC power fail inputs must be enabled and
connected to report for compliance with UL requirements.

NOTE Shielded cable must be used for AC Fail & Low Battery Input connections.

iSTAR Edge Installation and Configuration Guide 4–7

Power - Batteries - Backup

Power in
12 / 24 V DC

iSTAR Edge can run off either 12VDC or 24 VDC power applied to the PWR
connector. Normal operating ranges include:
 12V operation: 10.2 V to 14.4 V (-15/+20%)
 24V operation: 20.4 to 30.0 V (-15/+25%)

Configuration for either 12V or 24V operation is stored in flash. As shipped

from the factory, or after performing a Clear Memory operation, iSTAR Edge
is configured for 12V. During boot up, the iSTAR Edge detects an input
power voltage as either 12 or 24V VDC and automatically sets the operation.

The iSTAR Edge will not automatically re-adjust back from 24V to 12V. This
is because a measurement of 12V input power could indicate a 12V supply or
a 24V supply with a very low battery.

To Set the Board Back to 12V from 24V (manual intervention is

required):

1. Remove external power from the iSTAR Edge.

2. Select position 9 on the rotary switch.

3. Connect a power supply of the desired voltage (12V or 24V) to the iSTAR
Edge.

4. Watch the LCD for the message to reset the board.

5. Select position 0 (or other desired position other than 9).

6. Press RESET button.

The board will also be set back to 12 VDC if the memory is cleared using
position D on the rotary switch.

The iSTAR Edge Wiegand reader power, RS-485 serial port power and AUX
power are always configured at 12 VDC.

The Relay Wetted power is either 12 VDC or 24 VDC, depending on the input
power source.

4–8 iSTAR Edge Installation and Configuration Guide

 Power - Batteries - Backup

Onboard backup batteries

iSTAR Edge uses four onboard AA batteries to power backup to flash on loss of
main input power. These batteries must be non-rechargeable alkaline
batteries, specifically: 1.5 Amp hour, Button top.

In order to prevent voltages that partially run the processor, the iSTAR Edge
has a battery-cut circuit. When the batteries fall below 4V, they are
disconnected from rest of the board.

The user has an onboard battery low input configured in the host that will
indicate when the onboard batteries need to be changed. This input will be
active when batteries are not present, not making contact, or too low to
guarantee a backup and three days of power for the clock. The user should
replace the batteries immediately when this input is active.

Backup
When power (input voltage) drops too low to support full operation, power
usage is reduced as much as possible, processes are stopped and data is
written into flash. Processes remain stopped until the input voltage returns to
a normal operating range. At that point, iSTAR Edge reboots and reloads data
from flash to RAM and starts processing again.

The only input that controls the initiation of iSTAR Edge’s power-fail backup
process is iSTAR Edge's own onboard measurement of incoming power
voltage. iSTAR Edge measures external power voltage every 1/10 of a
second. When external power voltage moves outside of normal operating
voltage (10.2 V to 14.4 V for nominal 12 V operation, or below 20.4 V for
nominal 24 V operation), iSTAR Edge will initiate the backup process.

When the backup process starts, iSTAR Edge will:

 Cut power to as many non-critical devices as possible, including:
• LEDs
• LCD backlight
• Wiegand reader
• AUX power port

iSTAR Edge Installation and Configuration Guide 4–9

Power - Batteries - Backup

• Relay coils are de-energized, i.e. relays revert to normal state - NO

contacts open and NC contacts close.
 Set the following devices to low power or shutdown mode
• Ethernet circuit
• Serial transceivers
 Stop all processes
 Write data in RAM to flash.
 iSTAR Edge issues an activity report indicating a backup is beginning.
 The backup process will finish even if power returns during the backup
process.

When the backup completes, iSTAR Edge will check whether power voltage
has returned to normal operating range.

If the voltage is within the normal range, iSTAR Edge will reboot.

If the voltage is below the hardware Wake-up Threshold (7 V) the iSTAR

Edge will go into a sleep state: an alarm will be programmed for 5 minutes,
and then the processor will cut its power to its own core.

The Real Time Clock inside the processor will remain powered from the
iSTAR Edge onboard batteries.

When the clock reaches the alarm time, it will restore power to the processor
core, causing it to start the reboot process. Early in the boot process, iSTAR
Edge will measure the input power voltage. If the voltage is (still) below the
hardware Wake-up Threshold the iSTAR Edge will go back to sleep.

This cycle will continue until the input power voltage is at least above the
hardware Wake-up threshold. In addition to the alarm, the iSTAR Edge has a
circuit to detect that the input power voltage has risen above the Wake-up
Threshold, in which case the circuit will trigger the iSTAR Edge processor to
begin the reboot process immediately.

If the bootloader determines the input power voltage is above the hardware
Wake-up Threshold it will load the firmware image from FLASH into RAM
and execute it. During the image startup process, the input power voltage is
measured again. If the voltage has returned to the normal operating range,

4–10 iSTAR Edge Installation and Configuration Guide

 Power - Batteries - Backup

the image startup process will continue. If the input power voltage is below
the hardware Wake-up Threshold, the iSTAR Edge will put itself back into
the sleep and power down the processor. The iSTAR Edge startup process will
not continue until either of these conditions is met.

Near the end of the boot process, iSTAR Edge looks for a valid backup in
flash. If it finds one, it restores the data in that backup to RAM, and then runs
the processes that depend on that data.

If the onboard battery voltage was above the 4.6 V Onboard Battery Low
threshold (as reported to user with Onboard battery low input) before the
backup started, the iSTAR Edge onboard batteries will be able to power the
clock for at least 3 days (more when the batteries are fresh).

Data can only be restored if the clock is valid when the iSTAR boots.
Otherwise, the firmware would not be able to make valid access control
decisions. If the clock is not valid on reboot, the iSTAR will not restore any
data, and will invalidate all data, including activity history.

If the onboard batteries were reported as low at time of backup, no guarantees

are made about how long the clock, and therefore the backup, can be
maintained. The check for available main power starts every time the board
boots, not just when it reboots out of sleep following power loss.

Power Out
The iSTAR Edge has various ways to provide power to external devices:
 The following power outputs combined can provide a total of 1.5A at 12V.
• each of three serial ports
• each of two Wiegand ports
• each of two aux ports, suitable, for example, for motion sensor power.
 The relays can be configured by jumper to provide wet power.
• Each relay is limited to 0.75A by an individual resettable fuse.
• If one load is shorted the individual fuse limits the shutdown to the
shorted load
• Power fed to wetted relay contacts is either 12V or 24VDC depending
on the input voltage from PoE or an external power supply.

iSTAR Edge Installation and Configuration Guide 4–11

Power - Batteries - Backup

 USB provides 500mA at 5V for each device port. Each port has a resettable
fuse, this meets the USB standard and should not be exceeded by a well
functioning device.

If powered by an external DC supply the amount of power available will

depend on that supply, subject to the above limits.

The power budget is modified by inserting the limits of the external DC

supply to determine the appropriate equipment that can be attached to the
iSTAR Edge.

PoE and PoE Plus have the following power limits

 PoE provides 12.95W with 100 meters of cable between PSE (Power
Sourcing Equipment) and iSTAR Edge
 PoE Plus provides 25.5W with 100 meters of cable between PSE and
iSTAR Edge
 Cable length is part of the power budget, i.e. a shorter cable increases
available power, e.g. PoE Plus provides about 10% more power with 50
meters of cable between PSE and iSTAR Edge

NOTE USB interface was not evaluated by UL.

4–12 iSTAR Edge Installation and Configuration Guide

 5

iSTAR Edge Controls and Displays

This chapter explains the switches, buttons, jumpers, LEDs, and the LCD.

In This Chapter
 Switches-Jumpers-LEDs on iSTAR Edge..................................................................... 5-2
 Location on One Reader Model .................................................................................... 5-3
 Visual Indicators ............................................................................................................. 5-4
 Onboard controls ............................................................................................................ 5-7
 Rotary switch ................................................................................................................... 5-8
 RM Port Termination Switches (Not Reader One Model) ........................................ 5-9
 Output Relay Wet or Dry Jumpers............................................................................... 5-9
 PoE Jumpers..................................................................................................................... 5-9

iSTAR Edge Installation and Configuration Guide 5–1

Controls and Displays

Controls and Displays

Switches-Jumpers-LEDs on iSTAR Edge

Figure 5-1 shows the location of the Switches, Jumpers, and LEDs on the
iSTAR Edge.

Figure 5-1: Switches, Jumpers, LEDs

5–2 iSTAR Edge Installation and Configuration Guide

 Controls and Displays

Location on One Reader Model

Figure 5-2 shows the location of the Switches, Jumpers, and LEDs on the
iSTAR Edge One Reader Model.

Figure 5-2: One Reader Model

iSTAR Edge Installation and Configuration Guide 5–3

Controls and Displays

Visual Indicators

LCD

The LCD is for diagnostics, not access control.

 Diagnostics are controlled by the rotary switch, SW1. See “Rotary switch”
on page 5-8.
 Contrast controlled by potentiometer, RV1.
 Backlight is on when door is open, off when door is closed, and during
power-fail backups.

Common displays are:

 Master Connected or Host Connected
 IP address of Host or Master
 Name of iSTAR Edge and MAC address
 IP address of iSTAR Edge
 Battery Voltage
 Member or Master with Date and Time
 Configured Power and Measured Power
 Cluster Connected or Split
 Indication of whether a DB has been restored.
 Results of diagnostics

LEDs

The super-bright white Power LED is illuminated when the enclosure door is
closed, i.e. when the tamper switch closes. The power LED has varying
brightness from 12V to 24V and extinguishes at ~8V.

The relay activation LEDs remain active regardless of the state of the
enclosure door.

The remainder of the indicators are illuminated when the enclosure door is
opened. The LCD backlight and all LEDs other than the power LED and the
relay LEDs are under firmware control and are extinguished when the unit

5–4 iSTAR Edge Installation and Configuration Guide

 Controls and Displays

detects input power failure and enters sleep mode to minimize power
consumption.

Users have the ability, via the host, to configure LCD backlight and LEDs
other than Power LED, the Bright White external view Power LED, and the
relay activation LEDs to be always be off, regardless of tamper state.

Table 5-1 below summarizes the operation of the LEDs.

Table 5-1: LED Operation

Input
Input power power Input power Input
good, door good, door lost, backing power
Indicator closed open up/sleeping < 8V Controlled by

Power LED On On n/a Off Hardware

Bright White LED On Off Off n/a Firmware

Relay Activation LEDs On On Off Off Firmware

All other indicators, and LCD Off On Off n/a Firmware

backlight

All other indicators, and LCD Off Off Off n/a Firmware
backlight if configured OFF
in host

NOTE The iSTAR Edge LCD display and associated diagnostic tests have not
been evaluated by UL.

iSTAR Edge Installation and Configuration Guide 5–5

Controls and Displays

Table 5-2 summarizes the function and designation of each LED.

Table 5-2: Functions of LEDs

LED Function Comment

DS21 Main Power - Internal View Always on if Voltage in > 8V

DS20 Main Power - External View Super bright White LED, visible
from outside of the enclosure
when the door is closed. Off when
the door is open.

Relay Outputs

DS15 Output 1 NO Closed Always on if Voltage in > 8V

DS14 Output 2 NO Closed Always on if Voltage in > 8V

DS13 Output 3 NO Closed (Not Rdr1)* Always on if Voltage in > 8V

DS8 Output 4 NO Closed (Not Rdr1)* Always on if Voltage in > 8V

Ethernet

DS4 Ethernet Activity Off when door is closed

DS2 Ethernet Full Duplex Off when door is closed

DS3 Ethernet 100 Mbps Off when door is closed

Serial (Not Rdr1)*

DS17 RS-485-1 Tx (Not Rdr1)* Off when door is closed

DS19 RS-485-1 Rx (Not Rdr1)* Off when door is closed

DS12 RS-485-2 Tx (Not Rdr1)* Off when door is closed

DS11 RS-485-2 Rx (Not Rdr1)* Off when door is closed

DS10 RS-485-3 Tx (Not Rdr1)* Off when door is closed

DS9 RS-485-3 Rx (Not Rdr1)* Off when door is closed

(Not Rdr 1)* = Does Not apply to Reader 1 Model

5–6 iSTAR Edge Installation and Configuration Guide

 Controls and Displays

Onboard controls

Reset button

Performs a hard reset of processor and as many peripherals as possible.

Causes all RAM to be erased. Flash, including backups and ICU configuration
information, is not erased. Use Rotary switch position D to clear flash and
restore factory defaults.

Switches and Jumpers

Table 5-3 provides a list of switches and jumpers.

Table 5-3: Switches and Jumpers

Ref Type Description

SW1 Rotary Diagnostics, restore factory default & other options.

SW2 DIP Slide Allow FAI to activate Relay1

SW3 DIP Slide Allow FAI to activate Relay2

SW4 (Not Rdr1)* DIP Slide Allow FAI to activate Relay3

SW5 (Not Rdr1)* DIP Slide Allow FAI to activate Relay4

SW6 DIP Slide FAI Latch Enable

SW7 (Not Rdr1)* Dual DIP Slide RS485-3 Termination

SW8 (Not Rdr1)* Dual DIP Slide RS485-2 Termination

SW9 (Not Rdr1)* Dual DIP Slide RS485-1 Termination

SW10 Push button Reset

J10 Jumper Relay Output 1 Source/Dry

J5 Jumper Relay Output 2 Source/Dry

J11 (Not Rdr1)* Jumper Relay Output 3 Source/Dry

J23 (Not Rdr1)* jumper Relay Output 4 Source/Dry

PoE Board - J2 Jumper Select PoE or PoE+

PoE Board - J3 Jumper Select 12VDC or 24VDC input to Edge

(Not Rdr1)* = Does not apply to Reader 1 Model

iSTAR Edge Installation and Configuration Guide 5–7

Controls and Displays

Rotary switch
There is an onboard 16 position rotary switch, SW1. Most of the positions are
used to control LCD diagnostics.

Table 5-4 is a reference table for iSTAR Edge rotary switch functions.
Table 5-4: iSTAR Edge Rotary Switch Functions

Position Description

0 ICU Block Off (Read/Write/Update) Display General Messages

1 Display card data from last card read, 7 second LCD display (slow mode)

2 Display card data from last card read, 2 second LCD display (fast mode)

3 Display supervised input changes, 2 second LCD display (slow mode)

4 Display supervised input changes, 1 second LCD display (fast mode)

5 Display manual output changes (include readers and R/8 boards), 2 second LCD display (slow mode)

6 Display output changes (does not include readers and R/8 boards), 1 second LCD display (fast mode)

7 Activate output test mode (include readers and R/8 boards_

8 Test Onboard Ethernet

9 Used to reset 24 V mode to 12 V mode (See Power chapter.)

A Not used

B Not used

C Disable watchdog (Software House only)

D Restore Factory Default. Erase data backups and communication parameters from flash. (Press GCM
reset, wait for LCD instructions, set rotary switch back to 0 or F, press reset again.) Will also reset 24V
mode back to 12V mode.

E Boot to backup image (Software House only)

F ICU Block On (Read only) - Display General Messages

5–8 iSTAR Edge Installation and Configuration Guide

 Controls and Displays

RM Port Termination Switches (Not Reader One Model)

Each of the RM ports has a switch that controls whether there are two 110
ohm RS-485 termination resistors on the iSTAR Edge end of the RM Bus. This
does not apply to the iSTAR Edge Reader One model. In most cases, leave this
switch in its default (ON) position. When retrofitting an iSTAR Edge to reuse
readers that were previously on an iSTAR Classic, it may be preferable to turn
off the termination. Another possibility would be the need for a four way
STAR arrangement of RM busses. See the Connections chapter for details.

Output Relay Wet or Dry Jumpers

The four output relays can be either Dry or Wet based on the position of these
jumpers.
 When Dry the integrator must supply the external power that the relay
switches. When set to Dry, use the C, NO, and NC connections.
 When Wet the iSTAR Edge sources the power. When set to Wet, use the
GND, NO, and NC connections. Be sure to stay within the power budget
when using the Wet setting and powering by PoE.

See Chapter 6, “Relay Outputs” on page 6-20, for information.

PoE Jumpers

PoE or PoE Plus Jumper

The PoE board has a set of 4 jumper locations, as shown in Figure 5-3 on
page 5-10. The right most jumper location indicates PoE+ and the one left of it
indicates PoE. Put the one jumper on the appropriate location. See Chapter 4,
“iSTAR Edge Power, Batteries, and Backup” for more detail.

There is also a jumper to select whether the PoE board supplies 12VDC or 24
VDC to the iSTAR Edge. Whichever is selected will carry through to the Wet
Relay voltage frequently used for Door locks.

iSTAR Edge Installation and Configuration Guide 5–9

Controls and Displays

Figure 5-3: PoE Board Jumpers

5–10 iSTAR Edge Installation and Configuration Guide

 6

iSTAR Edge Connections

This chapter explains the wiring of various external connections.

In This Chapter
 Connections - 1 Reader Model ...................................................................................... 6-2
 Connections - 2 Reader Model ...................................................................................... 6-3
 Connections - 4 Reader Model ...................................................................................... 6-8
 Inputs .............................................................................................................................. 6-13
 AUX Outputs ................................................................................................................. 6-19
 Relay Outputs ................................................................................................................ 6-20
 Wiegand Readers .......................................................................................................... 6-24
 RM Readers - I/8s - R/8s ............................................................................................. 6-25
 AC Fail / Low Battery .................................................................................................. 6-26
 Tamper............................................................................................................................ 6-27
 FAI Connections............................................................................................................ 6-28
 C•CURE 9000 Status Tab............................................................................................. 6-35

iSTAR Edge Installation and Configuration Guide 6–1

Connections - 1 Reader Model

Connections - 1 Reader Model

One Reader Model

The iSTAR Edge One Reader model supports one reader. The reader must be
a direct connect Wiegand signaling device connected to the Wiegand
connector.

One Wiegand Reader

Figure 6-2 illustrates a typical connection scenario.

Figure 6-1: One Wiegand Reader

6–2 iSTAR Edge Installation and Configuration Guide

 Connections - 2 Reader Model

Connections - 2 Reader Model

Two Reader - I8 - R8 Combinations

The iSTAR Edge 2 reader model supports up to two readers, four I8 boards,
and four R8 boards. The readers can be any combination of RM readers and
direct connect Wiegand signaling devices. There are two Wiegand connectors
and three RM ports. The RM readers can use any combination of Ports 1-3,
including both readers on one port. Figure 6-2 illustrates some typical
connection scenarios.

Two Wiegand Readers

Figure 6-2 shows two Wiegand signaling devices with multiple I/O Modules.

Figure 6-2: Two Wiegand Readers with I/O Modules

iSTAR Edge Installation and Configuration Guide 6–3

Connections - 2 Reader Model

Two RM Readers
Figure 6-3 shows two RM readers connected to RM1 and RM2.

Figure 6-3: Two RM Readers with I/O Modules

6–4 iSTAR Edge Installation and Configuration Guide

 Connections - 2 Reader Model

One Wiegand and One RM Reader

Figure 6-4 shows one Wiegand reader and one RM reader.

Figure 6-4: One of Each Reader

iSTAR Edge Installation and Configuration Guide 6–5

Connections - 2 Reader Model

RM Port Terminators
The three RM ports, shown in Figure 6-5, have an RS-485 Terminator switch
that is normally on. You will usually leave these switches in the default
position. The RM reader bus is a half duplex RS-485 connection that must
have terminators at each end of the bus. When the switch is on the iSTAR
Edge provides the 110 ohm terminators. The other end of the bus is
terminated by a switch in the RM4, RM4E, I8, I8-CSI, or R8.

Figure 6-5: RM Termination Switches

3.0
0.75

6–6 iSTAR Edge Installation and Configuration Guide

 Connections - 2 Reader Model

In a special case, such as needing a Star configuration in four directions, it is

possible to turn off the Edge terminator and use a Y type of connection from
the RM port. Figure 6-6 shows an example of how that special case could be
wired.

The 4000 foot maximum is measured from terminator to terminator.

NOTE Figure 6-6 shows a fully loaded 2 Reader iSTAR Edge - 2 Readers, 4 - I8s,
and 4 - R8s.

Figure 6-6: RM Terminators

iSTAR Edge Installation and Configuration Guide 6–7

Connections - 4 Reader Model

Connections - 4 Reader Model

Four Reader - I8 - R8 Combinations

The iSTAR Edge 4 reader model supports up to four readers, eight I8 boards,
and eight R8 boards. The readers can be any combination of RM readers and
direct connect Wiegand signaling devices. There are two Wiegand connectors
and three RM ports. The RM readers can use any combination of Ports 1-3,
including all readers on one port. The following figures illustrate some
typical connection scenarios.

Four Wiegand Readers

Figure 6-7 shows four Wiegand signaling devices with multiple I/O Modules.

Figure 6-7: Four Wiegand Readers with I/O Modules

6–8 iSTAR Edge Installation and Configuration Guide

 Connections - 4 Reader Model

Four RM Readers
Figure 6-8 shows four RM readers connected to RM1, RM2, and RM3.

Figure 6-8: Four RM Readers with I/O Modules

iSTAR Edge Installation and Configuration Guide 6–9

Connections - 4 Reader Model

Two Wiegand and Two RM Readers

Figure 6-9 shows two Wiegand readers and two RM readers.

Figure 6-9: Two of Each Reader Type

6–10 iSTAR Edge Installation and Configuration Guide

 Connections - 4 Reader Model

RM Port Terminators
The three RM ports, shown in Figure 6-10, have an RS-485 Terminator switch
that is normally on. You will usually leave these switches in the default
position. The RM reader bus is a half duplex RS-485 connection that must
have terminators at each end of the bus. When the switch is on the iSTAR
Edge provides the 110 ohm terminators. The other end of the bus is
terminated by a switch in the RM4, RM4E, I8, I8-CSI, or R8.

Figure 6-10: RM Termination Switches

3.0
0.75

iSTAR Edge Installation and Configuration Guide 6–11

Connections - 4 Reader Model

In a special case, such as needing a Star configuration in four directions, it is

possible to turn off the Edge terminator and use a Y type of connection from
the RM port. Figure 6-6 on page 6-7 shows an example of how that special
case could be wired.

The 4000 foot maximum is measured from terminator to terminator.

Figure 6-11 shows an iSTAR Edge - 4 RM Readers, 3 - I8s, and 3 - R8s.

The T symbols indicate RS-485 Termination.

Figure 6-11: RM Terminators

6–12 iSTAR Edge Installation and Configuration Guide

 Inputs

Inputs
There are eight onboard inputs, shown in Figure 6-12, available on the iSTAR
Edge.

Pin 2 of the Input connectors is Ground.

Figure 6-12: iSTAR Edge Inputs

Pin 2 Pin 2

IN1 IN5

IN2 IN6

IN3 IN7

IN4 + + IN8

The type of supervision is configured in the host. Supervision Modes are

listed in Table 6-1 on page 6-14.

Values for resistor configurations are described in terms of NC (Normally

Closed) or NO (Normally Open), resistor placement, and supervising resistor
value.

Resistor placement refers to how many EOL (End Of Line) resistors are used
and where they are placed in relation to the switch. Settings are
“Non-supervised”, “Single EOL”, or “Double EOL”.
 Non-supervised - the user wires no external resistors.
 Single EOL - the user wires a single EOL resistor.
 Double EOL - the user wires two EOL resistors, one in parallel and one in
series with the switch.

Resistor values are labeled as 1k/5k/10k (in Ohms). In the Double EOL cases,
both resistors have the same value.

iSTAR Edge Installation and Configuration Guide 6–13

Inputs

Table 6-1: Supervision Modes

Mode Comment

NO/NC Dual EOL 1K Wire with Parallel/Serial for NO and Serial/Parallel for NC.
 Normal = 1K

 NO Alert = 0.5K

 NC Alert = 2K

NOTE: This the default value, and the traditional Software

House method of supervision.

NO/NC Dual EOL 5K Wire with Parallel/Serial for NO and Serial/Parallel for NC.
 Normal = 5K

 NO Alert = 2.5K

 NC Alert = 10K

NO/NC Dual EOL 10K Wire with Parallel/Serial for NO and Serial/Parallel for NC.
 Normal = 10K

 NO Alert = 5K

 NC Alert = 20K

NC Single EOL 5K Series Resistor

 Normal = 5K

 Alert = open (∞ Ω)

NO Single EOL 5K Parallel Resistor

 Normal = 5K

 Alert = short (0 Ω)

NC Single EOL 10K Series Resistor

 Normal = 10K

 Alert = open (∞ Ω)

NO Single EOL 10K Parallel Resistor

 Normal = 10K

 Alert = short (0 Ω)

NC Non-Supervised No Resistors
 Normal = short (0 Ω)

 Alert = open (∞ Ω)

6–14 iSTAR Edge Installation and Configuration Guide

 Inputs

Table 6-1: Supervision Modes, continued

Mode Comment

NO Non-Supervised No Resistors
 Normal = open (∞ Ω)

 Alert = short (0 Ω)

NC Double EOL 1K Serial and Parallel Resistors

 Normal = 1K

 Alert = 2K

NO Double EOL 1K Parallel and Serial Resistors

 Normal = 1K

 Alert = 0.5K

NC Double EOL 5K Serial and Parallel Resistors

 Normal = 5K

 Alert = 10K

NO Double EOL 5K Parallel and Serial Resistors

 Normal = 5K

 Alert = 2.5K

NC Double EOL 10K Serial and Parallel Resistors

 Normal = 10K

 Alert = 20K

NO Double EOL 10K Parallel and Serial Resistors

 Normal = 10K

 Alert = 5K

iSTAR Edge Installation and Configuration Guide 6–15

Inputs

NO/NC Double EOL 1K

Figure 6-13 shows the traditional Software House method of supervision
where 1K  is considered Secure and 500 orare considered Alert.
Notice that the wiring is different for NO and NC.

Figure 6-13: NO / NC Double EOL 1K

For UL Listed products,

burglar alarms must be supervised.

This method will report:

 Short
 Alert (500 ohms)
 Normal (1K)
 Alert (2K)
 Open (>30K)
 Line Fault (Any unexpected value) Usually due to wrong value resistors
or faulty resistors.

NO/NC Double EOL 5K, 10K

Figure 6-14 shows a method similar to the traditional Software House method
of supervision.
 For 5K resistors - 5K = Normal. NO Alert = 2500 ohms, NC Alert = 10K

 For 10K resistors - 10K = Normal. NO Alert = 5K, NC Alert = 20K

6–16 iSTAR Edge Installation and Configuration Guide

 Inputs

Note that the wiring is different for NO and NC.

Figure 6-14: NO / NC Double EOL 5K, 10K

For UL Listed products,

burglar alarms must be supervised.

For the remainder of the choices, you have to select either NO or NC.

Double EOL 1K, 5K, 10K

Figure 6-15: Double EOL 1K, 5K, 10K

For UL Listed products,

burglar alarms must be supervised.

iSTAR Edge Installation and Configuration Guide 6–17

Inputs

Single EOL 5K, 10K

Figure 6-16: Single EOL 5K, 10K

For UL Listed products,

burglar alarms must be supervised.

Non-Supervised
Figure 6-17: Non-Supervised

For UL Listed products,

burglar alarms must be supervised.

6–18 iSTAR Edge Installation and Configuration Guide

 AUX Outputs

AUX Outputs
The AUX outputs can supply 350 mA for motion sensor or PIR type devices.

The voltage is 12 VDC.

Figure 6-18: AUX Wiring

Wire the switch contacts of the PIR to one of the iSTAR Edge inputs, using the
proper resistor supervision.

iSTAR Edge Installation and Configuration Guide 6–19

Relay Outputs

Relay Outputs
The relays can be used as DRY or WET. There is a jumper for each relay to set
the mode.

Figure 6-19: Relay Outputs Dry/Wet Jumpers

Relay 1 Relay 4

Relay 2 Relay 3

6–20 iSTAR Edge Installation and Configuration Guide

 Relay Outputs

Dry Relay Wiring

Figure 6-20 shows DRY relay wiring. Max current is 3A at 30 VAC/VDC. Use
NO or NC as appropriate. Notice that jumper is in the Dry position.

Figure 6-20: DRY Relay Wiring

iSTAR Edge Installation and Configuration Guide 6–21

Relay Outputs

Wet Relay Wiring

Figure 6-21 shows WET wiring for a normal NO Latch. The iSTAR Edge will
supply either 12 VDC or 24 VDC depending on the input supply. Current is
limited to 0.75 A. Notice that the GND is used for common, not the C pin.
Notice that the jumper is in the Wet position.

Figure 6-21: WET Latch

6–22 iSTAR Edge Installation and Configuration Guide

 Relay Outputs

WET Wiring for a MagLock

Mag Locks are normally energized so the GND and NC pins are used in this
case. Notice that jumper is in the Wet position, as shown in Figure 6-22.

Figure 6-22: WET Mag

iSTAR Edge Installation and Configuration Guide 6–23

Wiegand Readers

Wiegand Readers
Direct Wiegand signaling read head connections are shown in Figure 6-23.

Figure 6-23: Wiegand Readers

6–24 iSTAR Edge Installation and Configuration Guide

 RM Readers - I/8s - R/8s

RM Readers - I/8s - R/8s

Normal RM bus wiring is used for RM readers, I/8 boards, and R/8 boards.
In Figure 6-24, notice that the connectors are oriented so that a connector
taken off of RM1 can be used on RM2 or RM3 without moving the wires.

Figure 6-24: RM Wiring

iSTAR Edge Installation and Configuration Guide 6–25

AC Fail / Low Battery

AC Fail / Low Battery

Figure 6-25 shows AC Fail and Low Battery wiring. They are NC connections,
and share a common ground pin.

Figure 6-25: AC Fail - Low Batt

NOTE The Low Battery and AC power fail inputs must be enabled and
connected to report for compliance with UL requirements.

NOTE Shielded cable must be used for AC Fail & Low Battery Input connections.

6–26 iSTAR Edge Installation and Configuration Guide

 Tamper

Tamper
Tamper is NC. It is usually connected to the Tamper switch on the enclosure.
If there is no standard enclosure, be sure that there is a jumper across the two
pins.

Figure 6-26: Tamper

The tamper switch controls many LEDs, to preserve power and also not blind
users with the super bright LED when the door is open. When the door is
closed the two power LEDs are the only ones on. The LCD is also off when the
door is closed.

NOTE The tamper input must be enabled and connected to report for compliance
with UL requirements.

iSTAR Edge Installation and Configuration Guide 6–27

FAI Connections

FAI Connections

FAI Scenarios
FAI (Fire Alarm Interface) is a hardware feature that will activate all enabled
relays when the F (Fire) input of J40 opens. It is NC (Normally Closed).

The concept of activating relays when a fire is signaled can be used in two
basic scenarios:
 Unlock all doors when fire is present.
 Remove power from various devices when fire is present.

The implementation could be a combination of both scenarios by selecting the

correct NO (Normally Opened) or NC contact of the relay.

Magnetic Door Locks have power applied most of the time with a break in the
power to open the door. You have to be aware of NO or NC in those cases.

FAI Modes
There are two basic modes:
 FAI without Latch - This method requires the F input (NC) of J40, plus
the individual enable switches for each relay (SW2 through SW5).
 FAI with Latch and subsequent Unlatch - This method requires the F
input of J40 plus the individual enable switches for each relay (SW2
through SW5), plus SW6 to enable the Latch and J40 K input (NO) to reset
the Latch.

The Key input is usually a key switch that momentarily closes when the key is
inserted and rotated.

6–28 iSTAR Edge Installation and Configuration Guide

 FAI Connections

F and K input Supervision

The F and K use the standard Software House method of supervising the
inputs. Use parallel/serial for the normally open K input and use serial/
parallel for the normally closed F signal.

The wiring is shown in Figure 6-27. Be sure that the resistors are as close as
possible to the F (Fire) and K (Key) switches for the most security.

Figure 6-27: K and F Supervision

Supervision Values are listed in Table 6-2.

Table 6-2: Supervision Values for F and K

Input Method Signal State = True Signal State = False

Fire (F) NC Switch Open Switch Closed

2K Ω 1K Ω

Key (K) NO Switch Closed Switch Open

500 Ω 1K Ω

NOTE The following diagrams, Figure 6-28 on page 6-30 and Figure 6-29 on
page 6-31, are shown without Supervision resistors for clarity. In actual
practice, they must be supervised as in Figure 6-27.

Any resister values other than 500, 1K, or 2K ohms are treated as alarms that
are indicative of tampering with the input.

iSTAR Edge Installation and Configuration Guide 6–29

FAI Connections

FAI without Latch

This mode is fairly basic (see Figure 6-28):

1. The normally closed F (Fire) input goes true by opening.

2. The Relay Drive goes true and activates all relays that have their FAI
enable switches on (SW2 through SW5).

3. The normally closed F (Fire) input goes false by closing.

4. The Relay Drive goes false and deactivates all relays that have their FAI
enable switches on (SW2 through SW5).

Figure 6-28: FAI without Latch

NOTE Use supervision resisters in the actual wiring.

6–30 iSTAR Edge Installation and Configuration Guide

 FAI Connections

FAI with Latch followed by Key Unlatch

If the Latch Enable switch (SW6) is on and the F (Fire) input goes true the
selected relays will activate and stay that way until an Unlatch K (Key) is
given. See Figure 6-29.

1. J40 is in its normal state with F (NC) closed and K (NO) open.

2. F (Fire) opens signaling a Fire Alarm and all enabled relays are activated
by the Relay Drive, as in “FAI without Latch” on page 6-30.

3. F (Fire) input closes indicating the Fire Alarm has been reset, BUT the
relays stay activated (Latched).

4. Sometime later, probably after investigation, someone momentarily

activates K (Key) and deactivates the relays. This input is named K
because this input is usually a Key operated switch.

5. When K (Key) opens again, everything is back to normal.

Figure 6-29: FAI with Latch

NOTE Use supervision resisters in the actual wiring.

iSTAR Edge Installation and Configuration Guide 6–31

FAI Connections

State of F, K, and Relay Drive

In addition to the added security gained by using supervision, the state of
F (Fire), K (Key), and Relay Drive signals will be available in the C•CURE
system.

All three of the inputs support event triggers based on their active or inactive
states. These event triggers can activate alarms, send emails, run a Roll Call
Report, etc.

If F (Fire) or K (Key) have a supervision error (short, open, or line fault), that
will be reported in the normal way.

Figure 6-30 shows the FAI inputs in the C•CURE 9000 Controller dialog box.
Figure 6-31 on page 6-33 shows the FAI inputs in the C•CURE 800/8000
Controller dialog box.

Figure 6-30: FAI Inputs in C•CURE 9000

6–32 iSTAR Edge Installation and Configuration Guide

 FAI Connections

Figure 6-31: FAI Inputs in C•CURE 800/8000

Special Purpose Inputs

Special purpose inputs are described in Table 6-3.

Table 6-3: Special Purpose Inputs

C•CURE 9000 C•CURE 800/8000 Description

Tamper Tamper Activates when the iSTAR Edge cabinet is

opened.

Power Failure AC power fail input Indicates that the UPS (Un-interruptible
Power Supply) or apS, had an AC power
failure and is now supplying battery power
to the iSTAR Edge.

iSTAR Edge Installation and Configuration Guide 6–33

FAI Connections

Table 6-3: Special Purpose Inputs, continued

C•CURE 9000 C•CURE 800/8000 Description

Battery Low Low battery input The UPS or apS battery has reached a
yellow warning level. Most UPS units have
about 10 to 20 minutes of run time left when
this condition occurs.Software House
recommends that you shut down the unit
being powered by the low battery. Do not
confuse this input with the Onboard Battery
Low input.

FAI Supervision State FAI State This is the F (Fire) Input State.
Indicates the state of the F (Fire) input
coming into J40 of the iSTAR Edge. In other
words, this is the fire alarm.

FAI Relay Control FAI Relay Control This pseudo input indicates the state of the
Relay Drive signal that activates or latches
the selected relays when the F (Fire) input
is true,

FAI Key Supervision State FAI Key State This is the K (Key) input state.
Indicates the state of the K (Key) switch at
J40 of the iSTAR Edge.

Onboard Battery Low Onboard Battery Low Indicates loss of external or PoE power to
the iSTAR Edge. Upon external or PoE
power loss, data is written to onboard flash.
Four onboard batteries non-rechargeable
alkaline AA batteries provide power for the
backup process and maintaining the clock
afterwards.
Onboard Battery Low also occurs when the
voltage of all four batteries in series
reaches 4.6 volts, or if a battery is missing.
Backup is valid for the period that the
onboard batteries can maintain the clock.
This period was tested for >3 days, but
should reasonably last for two weeks.
It is very important that the alkaline
batteries be replaced when they reach the
low battery state.

6–34 iSTAR Edge Installation and Configuration Guide

 C•CURE 9000 Status Tab

C•CURE 9000 Status Tab

The C•CURE 9000 Controller Status tab indicates the iSTAR Edge Model,
whether a PoE board is installed, and other information about the state of the
iSTAR Edge.

Figure 6-32: iSTAR Edge Controller Status Tab

The State Images tab has icons defined for the various states of the panel and
the inputs. The icons can be modified as required.

iSTAR Edge Installation and Configuration Guide 6–35

C•CURE 9000 Status Tab

6–36 iSTAR Edge Installation and Configuration Guide

 7

Using the iSTAR Configuration Utility

This chapter describes how to use the iSTAR Configuration Utility (ICU) to
configure the iSTAR Edge controller.

In This Chapter
 Overview .......................................................................................................................... 7-2
 General Configuration Procedure ................................................................................ 7-4
 Copying the ICU onto a PC or Laptop......................................................................... 7-7
 Understanding the ICU.................................................................................................. 7-8
 Starting the ICU............................................................................................................... 7-9
 Refreshing Controller Information ............................................................................. 7-11
 Setting ICU Options...................................................................................................... 7-11
 Using the ICU Window................................................................................................ 7-14
 Configuring a Controller.............................................................................................. 7-21
 Configuring SNMP ....................................................................................................... 7-29
 Digital Certificate Signing and Restore Options ...................................................... 7-33
 Connecting to the iSTAR Web Page Diagnostic Utility........................................... 7-37
 ICU Block Feature ......................................................................................................... 7-36
 Sending Messages to Other ICU Users ...................................................................... 7-41
 Downloading Firmware Updates ............................................................................... 7-42

iSTAR Edge Installation and Configuration Guide 7–1

Overview

Overview
The ICU provides iSTAR configuration, diagnostic, and troubleshooting
options.

Use the ICU to designate the master controller, define master IP addresses,
and define the IP address for the C•CURE host. Other configuration
information should be defined and downloaded from the C•CURE host.
However, sites that use locked IP addresses to provide local management can
use the ICU utility for local cluster configuration.

To ensure correct configuration, the information that you enter in the ICU
must match the information that you enter in the C•CURE Administration
application.

NOTES  Software House recommends that you use the ICU only for initial
setup of master controller address information and for occasional
troubleshooting. This is because configuration information in the
C•CURE is downloaded to iSTAR and overwrites the values that you
specify in the ICU.

7–2 iSTAR Edge Installation and Configuration Guide

 Overview

Configuring a Master Controller

Use the ICU to define the controller type (master), the controller IP address,
the primary connection type, and the C•CURE address.

For LAN configurations, Software House recommends that you configure

information for member controllers in the C•CURE Administration
application. C•CURE downloads member configuration information to the
master at start-up, and the master uses the information to configure the
member controllers.

Alternate Master
The Alternate Master capability cannot be configured in newly-created iSTAR
clusters in version C•CURE 9000 version 2.20 and later.

iSTAR Clusters that already have an Alternate Master, when upgraded to

C•CURE 9000 version 2.20, retain the Alternate Master, but if the cluster is
edited and the Alternate Master is removed, this change will permanently
remove the ability to configure an Alternate Master for the cluster.

Troubleshooting Tools
The ICU provides a set of troubleshooting tools that help you to monitor the
iSTAR network. Use the troubleshooting tools to:
 PING IP addresses.
 Send messages to other ICU users.
 Open a Real Time Monitor Controller Diagnostic window within the
ICU and display reports and diagnostic messages.

iSTAR Edge Installation and Configuration Guide 7–3

General Configuration Procedure

General Configuration Procedure

The iSTAR configuration is accomplished using the C•CURE Administration
application and the ICU.

LAN Configurations
Requirements for LAN configurations vary from site to site. The following
procedure describes most configurations.

To Configure an iSTAR Cluster

1. Connect and power on all iSTAR controllers.

2. Use the ICU to configure the following:

• Define the master.
• Specify the IP address of the master (using DHCP is recommended).
• Obtain the Domain Name Server addresses automatically.
• Define the host IP address or FQDN (Fully Qualified Domain Name)
with which the master will communicate.

3. Use the C•CURE Administration application to configure:

• Master and member names
• Master and member IP and MAC addresses

4. Use the C•CURE Administration application to configure the cluster and

download cluster information. During download, the following occurs:
• Master establishes a connection with C•CURE host.
• C•CURE host downloads member address information.
• Members beacon a “request for service” message across the subnet.
• Master matches the “request for service” message with the member
address information and downloads its’ own IP address.
• Members establish connections with the master.

7–4 iSTAR Edge Installation and Configuration Guide

 General Configuration Procedure

WAN Configurations

NOTE The ICU can connect to an iSTAR across a WAN provided you know the
IP address of the remote iSTAR.

Because the ICU cannot detect an iSTAR address beyond the local subnet, you
must do the following:

1. Connect and power on all iSTAR controllers.

2. Copy the ICU to a PC or laptop.

3. Connect the PC or laptop with the ICU to the subnet on which the target
iSTAR resides.

4. Use the ICU to do the following:

• Identify MAC addresses for members, as shown in Figure 7-4 on
page 7-10.
• If not using DHCP, configure the IP address for the master on the
Ethernet Adaptor tab, as shown in Figure 7-1 on page 7-6.)
• Configure gateway addresses for members and masters on the
Ethernet Adaptor tab.

NOTE The ICU only sees iSTARs in the local subnet because ICU uses a
broadcast to awaken iSTARs.

iSTAR Edge Installation and Configuration Guide 7–5

General Configuration Procedure

Figure 7-1: ICU Configuration Ethernet Adaptor Tab

5. Use the C•CURE Administration application to configure:

• Master and member names
• Master and member IP and MAC addresses (Hardware Pane) to
configure cluster and download cluster information across network.

During download, the following occurs:

• Master establishes a connection with C•CURE host.
• C•CURE host downloads member address information.
• Members beacon a “request for service” message across the network.
• Master matches the “request for service” message with the member
address information, and downloads its own IP address.
• Members establish connections with the master.

7–6 iSTAR Edge Installation and Configuration Guide

 Copying the ICU onto a PC or Laptop

Copying the ICU onto a PC or Laptop

When you install C•CURE on a server or client application, the ICU is
included in the following locations:
 For C•CURE 9000:
• If you upgraded from C•CURE 9000 v2.02 (or lower) to v2.10 and
above, the location is Program Files\Software House\SWSystem
CrossFire\Server Components\iSTAR \ICU.

• If you upgraded from a new installation of C•CURE 9000 v2.10 and

higher, the location is
Program Files(x86)\Tyco\CrossFire\ServerComponents\iSTAR\ICU

 For C•CURE 800/8000, the location is: ...\Installs\CCURESystem\ICU

To use the ICU to configure an iSTAR that is not in the subnet, you must know
the IP address.

Copy the ICU folder on the C•CURE DVD to a C•CURE server or client. The
ICU folder contains the following:
 ICU.exe – The executable that runs the ICU.
 iWatch.exe – An executable that provides real-time monitoring of iSTAR
controllers.
 iWatch2.exe – An executable that provides real-time monitoring of iSTAR
controllers.
 iSTARDiagConnection.dll - Dynamic link library to establish
connections.
 icu.chm – The help file for the ICU.
 ICU Release Notes

Be sure to record the location of the ICU folder on the PC or laptop so you can
find it later.

iSTAR Edge Installation and Configuration Guide 7–7

Understanding the ICU

Understanding the ICU

The ICU window allows access to all ICU functionality, including cluster
configuration. The ICU also displays a list of controllers connected to the
subnet and the configuration information as it is stored on each controller.

Displaying and Updating Cluster Information

At startup, the ICU broadcasts a query across the subnet to controllers,
requesting their configuration information. Controllers that are powered on
respond to the query by sending their information to the ICU, which then
displays the information in the ICU window.

The ICU window is updated whenever a controller connection status changes.

Refresh the window for the latest connection information. See “Refreshing
Controller Information” on page 7-11 for additional information.

7–8 iSTAR Edge Installation and Configuration Guide

 Starting the ICU

Starting the ICU

To Start the ICU

1. In Windows, click Start>Run. The Run dialog box opens, as shown in

Figure 7-2.

Figure 7-2: Run Dialog Box

2. In the Open field, enter the path and filename for ICU.exe.

3. Click OK. The ICU password dialog box opens, as shown in Figure 7-3.

Figure 7-3: Password Dialog Box

4. Enter the default password and click OK. The default password is
manager. Software House recommends that you change the default
password for the ICU. For information about setting up passwords, see
“Changing the ICU Password” on page 7-13.
The ICU starts and the main window opens, as shown in Figure 7-4 on
page 7-10. See “Using the ICU Window” on page 7-14.

iSTAR Edge Installation and Configuration Guide 7–9

Starting the ICU

Figure 7-4: ICU Main Window

7–10 iSTAR Edge Installation and Configuration Guide

 Refreshing Controller Information

Refreshing Controller Information

To refresh controller information in the ICU window, use any of the following
methods:
 Click the Refresh icon ( ) on the ICU toolbar. This method refreshes
information for all controllers in the ICU subnet.
 Choose Refresh List from the View menu. This method refreshes
information for all controllers in the ICU’s subnet.
 Select a controller in the ICU window, right-click, and choose Refresh
from the pop-up menu. This method refreshes information only for the
selected controller.
 Set a refresh interval to automatically refresh the ICU window. See
“Setting a Refresh Interval” on page 7-12.

NOTE Setting an automatic refresh interval increases network activity.

Setting ICU Options

To access the ICU Options dialog box, shown in Figure 7-5 on page 7-12,
select File> Options from the ICU menu bar.

Use the ICU Options dialog box to:

 Enable and specify a refresh interval to automatically refresh the ICU
window. The default setting is 60 minutes.
 Change the password for the ICU.
 Specify the public IP address of the PC being used to download firmware
to the iSTAR controllers.
 Set the download port on the PC being used to download firmware to
iSTAR controllers. The default port setting si 2801.

iSTAR Edge Installation and Configuration Guide 7–11

Setting ICU Options

Figure 7-5: Options Dialog Box

Setting a Refresh Interval

You can set the ICU to refresh the controller list automatically, at the interval
you specify.

To Refresh the ICU Window Automatically

1. In the Auto-Refresh section of the Options dialog box, select the Enable
option.

2. Enter the refresh interval (in minutes) or use the up/down arrows to the
right of the Refresh Interval box to select the time.

3. Click OK.

7–12 iSTAR Edge Installation and Configuration Guide

 Setting ICU Options

Changing the ICU Password

You can change the password for the ICU using the Options dialog box.

NOTE Software House recommends that you change the default ICU password.

To Change the ICU Password

1. In the ICU User Password section of the Options dialog box, enter the
new password in the Password field.

2. Confirm the password by entering it again in the Re-Enter Password

field.

3. Click OK.

Setting the Public IP Address for Firmware Downloads

If the public IP address of the PC you are using to download iSTAR firmware
is different from the IP address assigned to the PC’s NIC card, enter the public
IP address of the PC in the Public IP Address field on the Options dialog box.
This is required when the PC is on a WAN located behind a NAT server that
exposes a public IP address for the PC that is different from the IP address
assigned to the PC’s NIC card. After you enter the public IP address, click OK.

Setting the TCP/IP Port for Firmware Downloads

By default, the computer on which you are running, ICU uses port 2801 to
download firmware to the iSTAR controllers on your network. In some
situations, other applications may be using port 2801 on the PC; in that case
you must specify another port to use for firmware downloads.

To specify another firmware download port, enter the port number in the
Download TCP/IP Firmware field on the Options dialog box.

To determine if port 2801 is in use, and to determine which ports are in use on
the PC, enter the following command in a DOS command prompt window:
netstat -n

iSTAR Edge Installation and Configuration Guide 7–13

Using the ICU Window

Using the ICU Window

You can use the ICU window, shown in Figure 7-6, to configure master and
member controllers.

NOTE Generally, it is best practice to configure the master controller using the
ICU and then use the C•CURE Administration application to configure
the members.

Figure 7-6: Parts of the ICU Main Window

iSTAR Identification Bar

Menu Bar
Toolbar

iSTAR
Display Area

Status Bar

iSTAR Identification Bar

The iSTAR identification bar displays the following information when a
controller is selected (highlighted) in the display area:
 The name assigned to the controller.
 The iSTAR controller (iSTAR Classic/Pro/Edge/eX/Ultra).
 Encrypted, if the controller is using encryption.

7–14 iSTAR Edge Installation and Configuration Guide

 Using the ICU Window

The Toolbar
The toolbar contains icons of frequently used ICU commands.

To display the toolbar, select Toolbar from the View menu. To hide the
toolbar, select the Toolbar command again.

Place the cursor over each toolbar button to display a tip on the button’s use.
Table 7-1 on page 7-15 describes toolbar buttons.

NOTE All of the functions described in Table 7-1, with the exception of Ping, are
available on the right-click context menu for each controller.

Table 7-1: Toolbar Button Description

Button Description

Refreshes the controller list. The ICU broadcasts a query across the
subnet, and controllers respond with their configuration information,
which is then updated in the window.

Select a controller and click this button to open the Controller window for
the selected controller. This window lets you configure the controller. See
“Configuring a Controller” on page 7-21 for more information.

Select a controller and click this button to open a real-time monitor

diagnostic window for the selected controller. The window displays
reports for categories selected using Diagnostic Level Control.

Select a controller and click this button to open a Ping window for the
selected controller.

Select a controller and click this button to download updated firmware to

the controller. See “Downloading Firmware Updates” on page 7-42 for
more information.

Opens the online Help for the ICU.

iSTAR Edge Installation and Configuration Guide 7–15

Using the ICU Window

Icons
Table 7-2 describes the icons in the ICU Window used indicate the status or
type of controller.

Table 7-2: ICU Window Icons

Icon Description

The controller on the left is an iSTAR Classic.

The controller on the right is an iSTAR Classic with a PCMCIA
card.
 Connected to Host, or

 Connected to Master.

The controller on the left is an iSTAR Classic.

The controller on the right is an iSTAR Classic with a PCMCIA
card.
 Not Connected, or

 Attempting Host Connection, or

 Attempting Master Connection.

The controller on the left is an iSTAR Pro.

The controller on the right is an iSTAR Pro with a PCMCIA card.
 Connected to Host, or

 Connected to Master.

The controller on the left is an iSTAR Pro.

The controller on the right is an iSTAR Pro with a PCMCIA card.
 Not Connected, or

 Attempting Host Connection, or

 Attempting Master Connection.

The controller is:

 Beaconing for Host

 Beaconing for Master

 Beaconing for Configuration.

The controller is currently rebooting.

7–16 iSTAR Edge Installation and Configuration Guide

 Using the ICU Window

Table 7-2: ICU Window Icons, continued

Icon Description

The controller is an iSTAR eX.

The Status column indicates that the controller is:
 Connected to Host

 Connected to Master

 Not Connected

 Attempting Host Connection

 Attempting Master Connection

The controller is an iSTAR Edge.

The Status column indicates that the controller is:
 Connected to Host

 Connected to Master

 Not Connected

 Attempting Host Connection

 Attempting Master Connection

The controller is an iSTAR Ultra.

The Status column indicates that the controller is:
 Connected to Host

 Connected to Master

 Not Connected

 Attempting Host Connection

 Attempting Master Connection

Comm Fail
The controller is in a Communication Failure state, and the ICU is
unable to communicate with the controller.
This can be a transient state when you refresh the ICU display,
and is replaced by one of the other states when the ICU receives
a response from the controller.

iSTAR Edge Installation and Configuration Guide 7–17

Using the ICU Window

Display Area
The Display Area lists controllers that respond to the ICU broadcast. The ICU
displays the information described in Table 7-3 for each controller.

Table 7-3: ICU Display Area

Column Description

Icon Indicates the type and status of the controller.

MAC Add Displays the last six nibbles of the controller’s MAC address.
MAC addresses are unique hardware addresses for the iSTAR controller. A MAC address cannot be
changed. The iSTAR MAC address is indicated by a label on the iSTAR GCM board. The first six nibbles
of the MAC address are fixed for all controllers (set at 00-50-F9).

Name Displays the name of the controller as it was configured in the C•CURE Controller dialog box.

IP Address Displays the controller’s IP address.

Use the ICU to assign IP addresses to masters. Use the C•CURE Administrative application to assign IP
addresses to cluster members.
If “0.0.0.0” is displayed in this field, the IP address is not configured.

Parent IP If the controller is a cluster member, displays the IP address of the controller’s master.
Address
If this controller is a master, displays the IP address of the host.
If “0.0.0.0” is displayed in this field, a master is not assigned to the controller or the master IP address is
not configured.

FW Version Displays the controller’s firmware version. ICU Version 3.3.0 and higher recognize any firmware version
higher than Version 2.1. Earlier firmware versions are listed as “Unknown”.

Type If the controller is a cluster member, displays Member.

If the controller is a master, displays Master.

Enabled Indicates if the controller is online.

YES = Online; No = Offline

Update Time The Update Time column shows the last date\time the ICU received a message from iSTAR. The Update
Time column also displays information about a controller.

7–18 iSTAR Edge Installation and Configuration Guide

 Using the ICU Window

Table 7-3: ICU Display Area, continued

Column Description

Status Displays the status of the controller:

 Attempting master connection – a member controller is attempting to connect to and communicate
with its master controller.
 Attempting host connection – a master controller is attempting to connect to and communicate with
the C•CURE host computer.
 Not Connected – the controller is configured, but is not communicating with the master (if a member)
or host (if a master).
 Connected to Host – the master is configured and communicating with the host.

 Connected to Master – the member controller is configured and communicating with its master
controller.
 Beaconing for Host – the master is configured, but is not in communication with the host.

 Beaconing for Master – the controller is broadcasting a query across the subnet for the master’s IP
address. The master responds by sending the controller the IP address. If the master does not
respond in a set amount of time, the ICU responds by sending the controller the master’s IP address
as specified in the utility’s controller database.
 Beaconing for IP Address – the member is broadcasting a query across the subnet for its own IP
address. Since the controller is a member, the master can respond with the IP address information.
 Rebooting – the controller is rebooting.

 Comm Fail – the controller did not receive the latest ICU refresh message, and may be in
communication failure.

iSTAR Edge Installation and Configuration Guide 7–19

Using the ICU Window

Menu Bar
The Menu bar provides options that activate dialog boxes. See the ICU online
help for specific information about ICU dialog boxes.

Status Bar
The Status Bar provides helpful information about the current operation the
ICU is performing.

The Status Bar also displays the number of active ICUs and the number of
controllers responding to the utility’s broadcast.

7–20 iSTAR Edge Installation and Configuration Guide

 Configuring a Controller

Configuring a Controller
The Controller dialog box contains options that configure and edit iSTAR
controllers.

Table 7-4 provides the information to configure an iSTAR controller.

Table 7-4: Controller Configuration Information

Information Description

Controller IP address The ICU prompts you for a specific IP address.

Host connection type Master controllers support Ethernet connection to the host.
Member controllers support one network connection.

C•CURE or master For master controllers, this is the IP address of the C•CURE
address system.
For member controllers, this is the IP address of the master
controller.

Primary host Master controllers can establish a primary connection to the

connection C•CURE host over network connections.

Secondary host Master controllers can establish a secondary connection to the

connection host over network connections.

To Configure a Controller using the ICU

1. Power up the controllers in the cluster.

2. Start the ICU.

NOTE To use the ICU, connect a PC or laptop to the same subnet as the cluster.

The ICU window opens, as shown in Figure 7-7 on page 7-22, and
displays controllers and their configuration information.

iSTAR Edge Installation and Configuration Guide 7–21

Configuring a Controller

If a controller is not configured, the ICU displays:

• Last six nibbles of the controller’s MAC address
• “0.0.0.0” for the controller’s IP address
• “Disconnected” icon
• “Broadcasting for...” for Status

Figure 7-7: ICU Main Window Messages

3. Use one of the following methods to open the Controller dialog box for
the controller:
• Double-click on the controller.
• Highlight the controller, right-click, and choose Edit Controller
Information from the drop down menu.
• From the Main Menu bar, select Edit and choose Controller.

7–22 iSTAR Edge Installation and Configuration Guide

 Configuring a Controller

• Click the Edit Controller icon.

Controllers are identified by their MAC addresses. The Controller dialog
box opens for the selected controller, shown in Figure 7-8 on page 7-23,
with the Controller Identity tab selected by default.

Figure 7-8: Controller Dialog Box (Controller Identity Tab)

4. Provide the information described in Table 7-5 on page 7-24 through

Table 7-8 on page 7-28.

5. Click OK when done.

iSTAR Edge Installation and Configuration Guide 7–23

Configuring a Controller

Table 7-5: Controller Identity Tab

Field Description

MAC address Displays the last six nibbles of the controller’s MAC address. You
cannot edit this field.
MAC addresses are unique hardware addresses that identify
controllers and other Ethernet devices. They are built into the iSTAR
GCM at production time. A controller’s MAC address is printed on a
label attached to the iSTAR GCM.
The first six nibbles of the MAC address are fixed for all controllers (set
at 00-50-F9).

NetBIOS name Displays the NetBIOS name of the controller.

You cannot edit this field.

Master controller Select this option to indicate that the controller is a master.
If you select this option, the Master tab changes to a Host tab. You can
then use the Host tab to specify the host with which the controller
communicates and the type of connection to the host (see Table 7-7 on
page 7-26).
If you do not select this option, it indicates that the controller is a
member controller communicating with a master controller. You can
then use the Master tab to specify the master controller with which the
controller communicates and the type of connection to the master
controller.

Table 7-6: Ethernet Adapter Tab

Field/Option Description

Adaptor Defines the type of Ethernet connection. Selections are:

 Onboard Ethernet Adaptor – connected via
10/100Base-T Ethernet. (iSTAR Pro and iSTAR Classic)
 Primary Ethernet Adapter – (iSTAR eX/Edge/Ultra)

 Secondary Ethernet Adapter – (iSTAR eX/Ultra)

Use this as the If checked, uses the Ethernet adaptor specified on this tab as the
Primary Ethernet primary Ethernet connection. Use the Host tab to configure
Adaptor secondary Ethernet connections (master controllers only).

7–24 iSTAR Edge Installation and Configuration Guide

 Configuring a Controller

Table 7-6: Ethernet Adapter Tab, continued

Field/Option Description

Obtain an IP address Select this option to tell the controller to use the IP addresses
from a DHCP Server assigned by the DHCP server you specify.
Software House recommends that you select this option.

Note: If locked (using the lock icon), the controller only

accepts addresses from the DHCP server; it does
not accept a translated address downloaded from a
Network Address Translator, C•CURE system, or
other remote device.

Specify an IP address Select this option if you want to use a specific IP address for the
controller.

Note: If locked (using the lock icon), the controller only

uses the IP address you specify, and does not
accept translated addresses downloaded from a
Network Address Translator, C•CURE system, or
other remote device.

When you select this option, the following fields become active:
IP Address – Enter the controller’s IP address. All controllers
need an IP address to communicate on a TCP/IP network.The IP
address must match the IP address you enter for the controller in
the C•CURE Administration application.
Subnet Mask – Enter the subnet mask.
Default Gateway – Enter the IP address of the default gateway
for the controller. This field is required for an iSTAR that
communicates across a WAN configuration.

Obtain Domain Name Select this option to tell the controller to automatically obtain
Server addresses Domain Name Server addresses.
automatically
Software House recommends that you select this option.

Use the following Select this option if you want to specify the Domain Name
Domain Name Server Server(s) that the controller should use. Then enter the IP
addresses addresses of the Primary and Secondary DNS Servers in the
provided fields.
Optionally, you can also enter a DNS Query Suffix (for example,
“yourcompany.com”).

iSTAR Edge Installation and Configuration Guide 7–25

Configuring a Controller

Table 7-7: Host/Master Tab

Section Description

Primary Host (or Master) Connection

Connection Type Defines the primary connection to the C•CURE host or the
master controller.
Options for the iSTAR eX/Ultra include:
 Primary Ethernet

 Secondary Ethernet

Option for the iSTAR Pro/Classic include:

 Onboard Ethernet – connects via 10/100Base-T Ethernet

Note: If the iSTAR is part of an AutoStart /Replistor

redundant configuration, you must enter the
NetBIOS or DNS name of the host or master
controller.

IP Address or Name Enter the IP address or name of the Primary connection to the
C•CURE host or to the Master controller for the cluster. When
configuring a Master controller, you can enter the NetBIOS or
DNS name of the C•CURE host. When configuring a member
controller, you can only enter the IP address of the Master
controller.
 Enter the C•CURE host IP address if the panel is a Master.

 For a member controller, enter the master controller’s IP

address.
 If Obtain IP Address from a DHCP Server is selected in
the Administration application, no IP address is displayed.
The Master controller will communicate its address to the
member controller.
NOTE: If the iSTAR is part of an AutoStart /Replistor redundant
configuration, you must enter the NetBIOS or DNS name
of the host or Master controller.

If unlocked, the controller can accept a translated address

downloaded from a DNS server, C•CURE system, or other
remote device.
Click on the icon to toggle locked and unlocked states.

7–26 iSTAR Edge Installation and Configuration Guide

 Configuring a Controller

Table 7-7: Host/Master Tab, continued

Section Description

When locked, the controller does not accept an IP address from

any source.
If the master iSTAR controller in a cluster is configured for dual
network connection, each member controller in the cluster must
be configured with the IP address of the Master controller, then
locked. Otherwise, when the Master controller is using its
secondary connection to the C•CURE host, the member
controllers will update the Master controller IP address with the
secondary IP address, which will cause connection failure when
the Master controller goes back to using its primary Ethernet
connection for communications. By “locking down” the field, the
member controllers will not update the Primary Master IP
address value.
Click on the icon to toggle locked and unlocked states.

Secondary Connection

Connection Type Defines the secondary connection to the host.

Options for an iSTAR include:
 Primary Ethernet (Only available if Secondary Ethernet was
chosen as the Primary Host Connection)
 Secondary Ethernet

Options for an iSTAR Pro/Classic include:

 Onboard Ethernet – connects via 10BaseT Ethernet (Only
available if PCMCIA was chosen as the Primary Host
Connection)
 PCMCIA – connect via a PCMCIA Ethernet card

 Modem – connects via an external or PCMCIA modem using

RAS
 Serial – connects directly to Remote Access Service

iSTAR Edge Installation and Configuration Guide 7–27

Configuring a Controller

Table 7-7: Host/Master Tab, continued

Section Description

IP Address or Name Enter the IP address or name for a secondary connection to a

C•CURE host (maximum length is 21 characters).
This IP address is used only by a Master controller in a cluster
for connection to a host that has two different Ethernet
addresses, using this secondary connection as a backup if the
primary controller connection from a master controller to the host
is not working).
This field is unavailable for a member controller, or if the
Connection type for the Secondary connection is not Secondary
Ethernet or PCMCIA Ethernet.

NAT Address for Fastdownload Server

Use Select this option to specify the Network Address Translator

(NAT) address for the server used to download firmware to the
controller.

NAT IP Address Enter the Network Address Translator (NAT) address for the
server used to download firmware to the controller.

Table 7-8: Advanced Tab

Section Description

SNMP  Select the Enabled option to enable SNMP. You can then
define security levels for up to two community names.
 Clear the Enabled option to disable SNMP.

 Click Configure to open the SNMP dialog box to set the

SNMP options that you want. See “Configuring SNMP” on
page 7-29.

Configure Click Configure to open the SNMP dialog box to set the SNMP
options that you want. See “Configuring SNMP” on page 7-29.

Web Diagnostics  Select the Enabled option to allow viewing of Web Diagnostic
pages for the selected controller.
 Clear the Enabled option to prevent viewing of Web
Diagnostic pages for the selected controller.
See “iSTAR Web Page Diagnostic Utility” on page 6-1 for more
information on Web Diagnostics.

eX 8 Reader USB Displays the status of the iSTAR eX eight reader USB key. Status
Key can be Installed, Removed, or N/A.

7–28 iSTAR Edge Installation and Configuration Guide

 Configuring SNMP

Configuring SNMP
You can enable and configure Simple Network Management Protocol (SNMP)
communication on the iSTAR controller.

SNMP communication is disabled on all iSTAR controllers by default. You

can use the ICU to do the following:
 Configure up to two SNMP community names.
 Select the security level for each community name.
 Specify an SNMP trap manager.
 Restrict SNMP communication to a particular SNMP host.
 Add the contact information for the person who administers SNMP at
your site.

To Configure SNMP

1. In the ICU controller list, select the iSTAR controller for which you want
to enable SNMP.

2. Right-click and select Edit Controller Information.

3. Select the Advanced tab, shown in Figure 7-9 on page 7-30.

iSTAR Edge Installation and Configuration Guide 7–29

Configuring SNMP

Figure 7-9: Advanced Tab

4. Click the Configure button. The SNMP dialog box appears, as shown in
Figure 7-10 on page 7-31.

NOTE The Configure button is available only if the Enabled check box is
selected.

7–30 iSTAR Edge Installation and Configuration Guide

 Configuring SNMP

Figure 7-10: SNMP Dialog Box

5. See Table 7-9 for information about the fields in the dialog box.

Table 7-9: SNMP Dialog Box Field Descriptions

Field Description

Community Name Set the SNMP communities to which this Controller belongs. An
SNMP device or agent can belong to more than one SNMP
community. A device does not respond to requests from SNMP
management stations that do not belong to one of its communities.
Obtain this information from your Network Administrator.

Rights Set the access right for the specified community. When an SNMP
message is received by the Controller, it is evaluated based on these
rights.
No Access – The SNMP message from a management system in
this community is discarded.
Read Only – Only GET, GET-NEXT, and GET-BULK requests are
processed. SET requests are not processed from this community.
Read Create – SET, GET, GET-NEXT, and GET-BULK requests are
processed.

iSTAR Edge Installation and Configuration Guide 7–31

Configuring SNMP

Table 7-9: SNMP Dialog Box Field Descriptions, continued

Field Description

SNMP Trap Enter the IP address or host name of the SNMP Trap Manager for
Manager IP this iSTAR Controller.
Address or Host
Name

SNMP Hosts Accept SNMP packets from any host – Select this option if you want
the iSTAR controller to accept SNMP messages from any host.
Only accept SNMP packets from this Host – Select this option if
you want the iSTAR controller to accept SNMP messages from a
specified host only.
IPAddress or Host Name – Specify the IP address or host name of
the SNMP Host for this iSTAR Controller.

Contact Specify the snmp-contact, a 1- to 64-character string usually

containing an emergency contact name and telephone or pager
number.

Location Specify the snmp-location, a 1- to 64-character string usually

containing location information about the Controller.

6. Click OK to save your configuration and close the SNMP dialog.

7–32 iSTAR Edge Installation and Configuration Guide

 Digital Certificate Signing and Restore Options

Digital Certificate Signing and Restore Options

The iSTAR controller must be a member of an encrypted cluster to request
certificate signing. This option is also used if a controller wants to join a
cluster configured to use host-generated or controller-generated certificates.
After signature requests are generated, the requests are displayed at the
Monitoring Station.
Signature selections are:
 ECC Certificate - ECC is the most secure and is the best choice. It is only
available if all iSTARs are configured at ≥ C•CURE 9000 version 2.20,
and running firmware version ≥ 6.0. See Table 7-10 entries with YES (all
uppercase).
 RSA Certificate - The RSA Certificate is provided for iSTAR Edge and eX
controllers that are either at < C•CURE 9000 version 2.20 or < firmware
version 6.0. See Table 7-10 entries with yes (all lowercase).

NOTE  The iSTAR Pro or Ultra cannot cluster with Edges or eXs that do not
have ≥ C•CURE 9000 version 2.20 and firmware version ≥ 6.0.
 iSTARs configured at ≥ C•CURE 9000 version 2.20 and running
firmware version ≥ 6.0 can be configured to use RSA, but it is not the
first choice. (See Table 7-10 entries with Y)

The Digital Certificate menu items are available only if the selected controller
is an encrypted iSTAR.
Table 7-10: Digital Certificate AES256 Support

AES256 Support for

C•CURE 9000 and Firmware Classic Pro eX Edge Ultra

RSA ECC RSA ECC RSA ECC RSA ECC RSA ECC

C•CURE 9000 Version < 2.20

Firmware Version < 6.0 N N N N yes N yes N N/A N/A

Firmware Version ≥ 6.0 N N N N yes N yes N N/A N/A

C•CURE 9000 Version ≥ 2.20

Firmware Version < 6.0 N N N N yes N yes N N/A N/A

Firmware Version ≥ 6.0 N N Y YES Y YES Y YES Y YES

iSTAR Edge Installation and Configuration Guide 7–33

Digital Certificate Signing and Restore Options

Request Digital Certificate Signing

To Request Certificate Signing

1. Select the iSTAR controller and right-click to display the context menu, as
shown in Figure 7-11 on page 7-35.

2. Click Request Certificate Signing and select RSA Certificate or ECC

Certificate.
The Host IP address for Certificate Signing dialog box appears.

3. Enter the IP address of the C•CURE system host you are requesting a
signing from. The OK button will not be available if the “Host IP address
or name” field is empty.

4. Click OK.
Selecting OK will change the mouse icon to the wait icon, as this
operation may take up to 30 seconds to complete. The system validates
the “Host IP address or name” field to be an existing Host. The controller
will try three times to connect to the designated host, 10 seconds apart if a
connection attempt fails.

7–34 iSTAR Edge Installation and Configuration Guide

 Digital Certificate Signing and Restore Options

Figure 7-11: ICU Digital Certificate Signing and Restore Options

Restore to Default Certificate

This option is used if the iSTAR controller is using a custom certificate and
you want to return to using the default certificate.

This menu item will not be available if the selected controller does not support
advanced encryption.

To Restore a Default Certificate

1. Select the iSTAR controller and right-click to bring up the context menu,
as shown in Figure 7-11 on page 7-35.

2. Click Restore Default Certificate.

iSTAR Edge Installation and Configuration Guide 7–35

ICU Block Feature

ICU Block Feature

You can prevent users from using the ICU to change the configuration of an
iSTAR controller by setting the ICU Block feature on the controller.
 To block the ICU configure option for a given iSTAR controller, set switch
SW1 to F.
 With ICU Block On, you cannot edit the ICU configuration and the dialog
boxes are read-only.
 To turn off ICU blocking and allow users to modify the configuration, set
switch SW1 to the 0 position.

Table 7-11: ICU Block and Unblock Settings - with LCD Status Display Messages

ICU Block On ICU Block Off

Switch (Read only) - Display (Read/Write/Update) -
Position General Messages Display General Messages

SW1 F 0

NOTE To achieve maximum security when iSTAR controllers are not running in
FIPS 140-2 mode, Software House strongly recommends that you block
the ICU configure feature on the controllers.

Running in FIPS 140-2 mode also blocks the ICU.

7–36 iSTAR Edge Installation and Configuration Guide

 Connecting to the iSTAR Web Page Diagnostic Utility

Connecting to the iSTAR Web Page Diagnostic Utility

The iSTAR Web Page Diagnostic Utility uses Internet Explorer to view status
and diagnostics information. You can start the Diagnostic Utility from the
ICU. You can also run the Diagnostic Utility by typing the IP address of the
controller into the address bar of Internet Explorer.

Example:
http://121.12.123.12.

NOTE You must use Internet Explorer v6.0 or higher to run the Diagnostic
Utility.

To Start the iSTAR Web Page Diagnostic Utility from the ICU

1. In the ICU window, select a controller and right-click. A drop-down

menu appears, as shown in Figure 7-12.

Figure 7-12: Web Page Diagnostic Utility

2. Click Controller Status.

iSTAR Edge Installation and Configuration Guide 7–37

Connecting to the iSTAR Web Page Diagnostic Utility

3. If you configured a Controller password in the C•CURE 9000

Administration application, Options & Tools/System Variables/iSTAR
Driver section, as shown in Figure 7-13, the Connect To x.x.x.x dialog box
opens, as shown in Figure 7-14 on page 7-38. Continue to Step 4.

4. If a Controller password exists, shown as “secret “under the Value

column in Figure 7-13 on page 7-38, enter the password in both the User
Name and Password fields of the Enter Network Password Dialog box.

Figure 7-13: Configure Controller Network Password

NOTE If there is no Controller password, you can configure one in the Options
and Tools/System Variables/iSTAR Driver section, by entering up to 16
characters.

Figure 7-14: Enter Controller Network Password in Dialog Box

Use the Password from

Options and Tools
in both places.

7–38 iSTAR Edge Installation and Configuration Guide

 Connecting to the iSTAR Web Page Diagnostic Utility

5. If a Network Controller password was not configured for the utility, the
Controller Status web page opens in the default web browser, as shown in
Figure 7-15 on page 7-39. Internet Explorer displays the status of the
selected controller in the main Diagnostic System window.

Figure 7-15: iSTAR Diagnostic System Web Page

iSTAR Edge Installation and Configuration Guide 7–39

Connecting to the iSTAR Web Page Diagnostic Utility

Disabling Web Diagnostics

Web Diagnostics are enabled by default. You can, however, disable Web
Diagnostics for selected iSTAR controllers running firmware version 4.0.0 and
higher.

To Disable Web Diagnostics

1. In the ICU Controller list, select an iSTAR controller that is running

firmware version 4.0.0 or greater.

2. Right-click the controller and select Edit Controller Information.

3. Select the Advanced tab, shown on Figure 7-9 on page 7-30.

4. In the Web Diagnostics box, clear the Enabled check box and click OK.

7–40 iSTAR Edge Installation and Configuration Guide

 Sending Messages to Other ICU Users

Sending Messages to Other ICU Users

The Tools command on the main menu includes an option that lets you send
messages to other users who are currently using the ICU.

To send a message to other ICU users

1. From the menu bar, choose Tools>Send ICU Message.

The User Message dialog box opens, as shown in Figure 7-16.

Figure 7-16: User Message Dialog Box

2. Type your message and click Send. The ICU sends the message to all
other ICU users in the subnet.

NOTE Use the User Message dialog box to notify other users that you are
configuring an iSTAR Classic, iSTAR Pro, iSTAR Edge/eX, or iSTAR Ultra
within a specific cluster. This “good practice” procedure prevents other
users from configuring the same iSTAR unit and maintains control over
iSTAR addresses.

iSTAR Edge Installation and Configuration Guide 7–41

Downloading Firmware Updates

Downloading Firmware Updates

You can use the ICU to quickly download firmware updates to one or more
controllers. Before starting the download process, copy the new firmware file
to a local or network directory that you can access from the computer on
which you are running the ICU.

Before starting the firmware download, note the following:

 If the public IP address for the PC on which you are running the ICU is
different than the IP address assigned to the PC’s NIC card, you have to
specify the public IP address of the PC on the ICU Options dialog box.
See “Setting the Public IP Address for Firmware Downloads” on
page 7-13 for more information.
 If the default port (2801) that is used for firmware downloads is in use by
another application on the PC, you have to specify another port to use for
firmware downloads. See “Setting the TCP/IP Port for Firmware
Downloads” on page 7-13 for more information.

To Download Updated Firmware to a Controller

1. In the ICU window, select the controller(s) that you want to update. You
can select multiple controllers by pressing the Ctrl key while you are
selecting them.

2. After selecting the controller(s), right-click in the ICU window and select
Download Firmware from the pop-up menu, as shown in Figure 7-12 on
page 7-37.

NOTE You can also start the download process by clicking the icon on the
toolbar.

3. The Download Firmware dialog box appears, listing all of the controllers
you selected, shown in Figure 7-17 on page 7-43.

7–42 iSTAR Edge Installation and Configuration Guide

 Downloading Firmware Updates

Figure 7-17: Download Firmware Dialog Box

The Progress bar indicates the status of

the firmware download to each controller

4. Click Browse and navigate to the directory in which you stored the
firmware image file.

5. Select the firmware image file and click Open. The selected file is
displayed in the Firmware Image File to Download box.

6. Click Start Download to initiate the download to all controllers in the

Download Firmware list.
The firmware is downloaded simultaneously to all controllers in the list.
The Progress bar on each line indicates when the download is complete
for each controller.
• To cancel a download, select the controller and right-click to select
Cancel Download from the pop-up menu.
• If a Controller returns a Download Failed message, you can select the
controller and right-click to select Retry from the pop-up menu to
restart the firmware download.
7. When all of the downloads have completed, click Exit to close the
Firmware Download dialog box.

Use the iSTAR Controller editor in the C•CURE Administration application

to display the firmware version and other data about specific iSTAR
controllers.

iSTAR Edge Installation and Configuration Guide 7–43

Downloading Firmware Updates

7–44 iSTAR Edge Installation and Configuration Guide

 8

Web Page Diagnostics

The iSTAR Web Page Diagnostic Utility uses a web page interface that is
included in the iSTAR Edge firmware. Use the Diagnostic Utility to view
diagnostic and status information for a controller or cluster in an Internet
Explorer browser window.

In This Chapter
 Starting the Diagnostic Utility....................................................................................... 8-2
 Navigating the Diagnostic Utility................................................................................. 8-3
 Viewing the Status Screen.............................................................................................. 8-4
 Viewing the Cluster Information Screen ..................................................................... 8-7
 Viewing the Object Store Database Screen.................................................................. 8-8
 Diagnostic Screens ........................................................................................................ 8-10
 iWatch2 Network Diagnostic Tool ............................................................................. 8-14

iSTAR Edge Installation and Configuration Guide 8–1

Starting the Diagnostic Utility

Starting the Diagnostic Utility

NOTE The Web Page Diagnostic Utility has not been evaluated by UL.

Use the following procedure to start the Diagnostic Utility and connect to a
controller.

To Start the Diagnostic Utility

1. In an Internet Explorer browser window, enter the IP Address of the

iSTAR Edge controller (for example, http://121.21.121.12) in the browser
Address window and press Enter or click Go. The Enter Network
Password dialog box, Figure 8-1, appears.

NOTE You can also start the Diagnostic Utility from the ICU.

Figure 8-1: Enter Network Password Dialog Box

2. In both the User Name and Password fields, enter the password you
configured in the C•CURE Administration application.
After the login information has been verified, the Controller Status
window appears, as shown in Figure 8-2 on page 8-3.

NOTE The password that you enter for the Diagnostic Utility is different from the
one used for the ICU.

8–2 iSTAR Edge Installation and Configuration Guide

 Navigating the Diagnostic Utility

Navigating the Diagnostic Utility

The Diagnostic Utility window is divided into two frames. Use the menu on
the left-side frame, shown in Figure 8-2, to navigate to the other screens. The
selected screen displays in the right-side frame.

Figure 8-3 shows a portion of an iSTAR Edge master controller status screen.
The information that is displayed for a member controller is slightly different.

Figure 8-2: Diagnostic Utility Frames

Left-Side Frame Right-Side Frame

Drop-Down List

Menu

The menu in the left-side frame is the entry point to all the other screens. It
remains fixed in the left-side frame while the right-side frame changes
according to the menu selection.

Notice the drop-down list at the top of the menu. The MAC address of the
selected controller appears in the rectangular box. Once connected to a
controller, all of the cluster members associated with that controller are
accessible. Connect to them by selecting them from the drop-down list box.
Click the down arrow to expand the list. The numbers shown in the list
correspond to the associated controllers’ MAC addresses.

iSTAR Edge Installation and Configuration Guide 8–3

Viewing the Status Screen

Viewing the Status Screen

If the Controller Status screen is not displayed in the right-hand frame, click
Status on the menu. A Controller Status screen appears. This screen displays
status information for the selected controller.

Figure 8-3 shows a portion of an iSTAR Edge master controller status screen.
The information that is displayed for a member controller is slightly different.

Figure 8-3: iSTAR Edge Controller Status Screen

Status information varies and depends on the controller type and firmware
version. Table 8-1 on page 8-5 lists status information for the different iSTAR
controller types: iSTAR Classic, iSTAR Pro, iSTAR eX, iSTAR Edge and iSTAR
Ultra.

8–4 iSTAR Edge Installation and Configuration Guide

 Viewing the Status Screen

Table 8-1: Status Information Description

Item Meaning

Controller Type Whether the selected controller is a cluster master or member.

Controller Name The name assigned to the controller.

Online The online status of the controller.

Main Image The version of the firmware used by the controller.

Boot Image The version of a secondary firmware image, used in the

unusual event of corruption or download failure of the main
image.

Bootloader The version of the firmware that loads the Windows CE

operating system onto the controller.

Processor The version and type of iSTAR processor (for example

MPC860 for a Motorola Power PC 860).

Board The iSTAR board version.

I = iSTAR Classic
II = iSTAR Pro
III = iSTAR eX
IV = iSTAR Edge
V = iSTAR Ultra

MAC Address The last six nibbles of the Media Access Control (MAC)
address of the controller. The first six nibbles of the MAC
address are the vendor portion, and are always 0050F9.

IP Address The IP address assigned to the controller.

Master (or Host) IP The IP address or network name assigned to the cluster
address master controller or to the host.

Master MAC address The MAC address assigned to the cluster master controller.
This field is not displayed if the current controller is a master
controller.

Local Date/Time The local date, time, and time zone at the controller. This value
is reported each time the controller is queried, and it is
necessary to click the browser’s Refresh button to update it.

iSTAR Edge Installation and Configuration Guide 8–5

Viewing the Status Screen

Table 8-1: Status Information Description, continued

Item Meaning

GMT Date / Time The date and time expressed in Greenwich Mean Time or
Universal Time. This value is reported each time the controller
is queried, and it is necessary to click the browser’s Refresh
button to update it.

DST YES or NO indicates whether or not the controller automatically

adjusts the local time setting for Daylight Savings Time when it
is in effect.

Boot Date / Time The GMT date and time at which the controller was last booted.

Elapsed Time Since Boot The amount of time that has passed since the system was
booted.

Total Program Memory The total amount of controller flash ROM memory, in bytes.

Free Program Memory The number of bytes of controller flash ROM memory not in
use.

Percent Free The percentage of controller flash ROM memory not in use.

Total Storage Memory The total amount of SDRAM available for C•CURE 800/8000
access control data.

Free Storage Memory The amount of free SDRAM available for C•CURE 800/8000
access control data.

Total Physical Memory The amount of SDRAM available on the controller.

Master (or Host) The status of the connection to the master controller (for
Connection Status members) or to the host (for masters).

Path to Host Yes or No indicates whether or not the controller has a

communications path to the C•CURE host.

Active Communication The communication interface that is currently active.

Type

Secondary Type of communication for secondary connection between the

Communication Type controller and host. This is shown only if a secondary
connection was configured for the controller.

PCMCIA Ethernet Card The IP address of the PCMCIA Ethernet card, if the controller
Address has one. N/A if the controller does not have a PCMCIA
Ethernet card.

Modem N/A

8–6 iSTAR Edge Installation and Configuration Guide

 Viewing the Cluster Information Screen

Viewing the Cluster Information Screen

Click Cluster on the left frame of the Diagnostic Utility window (shown in
Figure 8-2 on page 8-3) to display the Cluster Information screen, shown in
Figure 8-4. This screen displays the MAC address and IP address, plus the
connection and enabled status for the master and all members of the cluster.

Figure 8-4: Cluster Information Screen

iSTAR Edge Installation and Configuration Guide 8–7

Viewing the Object Store Database Screen

Viewing the Object Store Database Screen

Click Database in the left frame of the Diagnostic Utility window (shown in
Figure 8-2 on page 8-3) to display the Object Store Databases screen, shown
in Figure 8-5. This screen displays the status of the database objects in the
cluster. Information about memory displays in the top row.

The information on this screen indicates what is configured on a particular

iSTAR Edge. This information can vary from unit to unit.

Figure 8-5: Sample Object Store Databases Screen

Controller SDRAM
Memory (in bytes)

You can click on

these database
names to view
more details about
the database

8–8 iSTAR Edge Installation and Configuration Guide

 Viewing the Object Store Database Screen

Table 8-2 describes the controller SDRAM memory status that displays at the
top of the window.

Table 8-2: DRAM Memory Status Description

Item Meaning

Total Object Store Indicates the total SDRAM memory that is available for
the Object Store Database.
Total Object Store memory is based on the total system
memory minus the 8 MB of memory that is used for the
iSTAR driver processes.

Unused Object Store Indicates the amount of available SDRAM.

Percent Free The percentage of available SDRAM, which is the

Unused Object Store divided by the Total Object Store.

In the database table, you can click the following database names to display
more details about the selected database:
 Personnel – Displays personnel records.
 Tracking – Displays anti-passback information.
 ACMClearanceDB – Displays all clearances that have been configured.
 EventLinkDB – Displays the Link ID, State, Activation Time, Start Time,
and Link time for event links.
 TimeSpecDB – Displays all time specifications that have been configured.
 Phone Number – The RAS telephone number.
 ConnectionPath – Displays all connection path information for the
current controller.

iSTAR Edge Installation and Configuration Guide 8–9

Diagnostic Screens

Diagnostic Screens
Diagnostic screens display information about the following:
 iSTAR network
 Readers and I/O devices connected to iSTAR Edge
 SID (Subsystem ID) diagnostic level controls

Network Diagnostics
The Network Diagnostics section displays diagnostic information about
iSTAR networks, addresses, data transmissions, protocols, and routing.
Figure 8-6 shows a portion of the Network Diagnostics screen.

Figure 8-6: Network Diagnostics Screen

8–10 iSTAR Edge Installation and Configuration Guide

 Diagnostic Screens

In addition to IP information, the Network Diagnostics screen also shows

TCP, UDP, ICMP, ARP, and routing information.

Reader and I/O Diagnostics

The Reader & I/O Diagnostic selection displays information about devices,
such as readers, that communicate with iSTAR Edge, shown in Figure 8-7.
This screen also displays diagnostic output for iSTAR readers and cards. Refer
to “iSTAR Edge Diagnostic Tests” on page 9-5 for information about iSTAR
diagnostic tests.

Figure 8-7: Reader & I/O Screen

iSTAR Edge Installation and Configuration Guide 8–11

Diagnostic Screens

SID Diagnostic Levels

The SID Diagnostic Levels (Controller Diagnostics) selection displays the
Diagnostic Level Control screen, shown in Figure 8-8. From this screen, you
can choose the reports to display or log for the selected controller’s
subsystem.

Figure 8-8: Diagnostic Level Control Screen

Each subsystem (General Controller I/O, Comm Server, etc.) has several
report categories. To display or log any or all of these, click the appropriate
check boxes.

8–12 iSTAR Edge Installation and Configuration Guide

 Diagnostic Screens

Displaying Diagnostic Information

You can display diagnostic information from the iSTAR Diagnostic Control
window using either:
 A terminal session, such as a Hyperterminal session.
- or -
 A Real Time Monitor Controller Diagnostic window from the ICU.

To use the ICU to display diagnostic messages

1. In the ICU main window, highlight the controller you selected in the Web
Page Diagnostic Utility, right-click, and select Real Time Monitor from
the drop-down menu.
The Set Diagnostic Levels window displays.

2. Click OK to display the message levels you selected in the Web Page
Diagnostic Utility
- or -
Select new levels by checking items on the Set Diagnostic Level dialog
box.

3. Exit by selecting Edit and Clear levels on exit to stop diagnostic

recording.

Because diagnostics can slow system performance, Software House

recommends that you use them only as necessary.

iSTAR Edge Installation and Configuration Guide 8–13

iWatch2 Network Diagnostic Tool

iWatch2 Network Diagnostic Tool

iWatch2 is a network diagnostic tool to help collect data for troubleshooting
iSTAR Edge panels. iWatch2 uploads serial port data over the network using
ICU without using a serial cable.

Installation
The iWatch2 utility is installed with C•CURE 9000 into the following
locations:
 If you upgraded from C•CURE 9000 v2.02 (or lower) to v2.10 and above,
the location is
Program Files \Software House\SWSystem CrossFire\ServerComponents\
iSTAR \ICU.

 If you upgraded from a new installation of C•CURE 9000 v2.10 and

higher, the location is
Program Files \Tyco\CrossFire\ServerComponents\iSTAR\ICU

The iWatch2 utility requires the following files:

 iWatch2.exe
 ICU.exe (Version 6.0.x minimum)
 iWatch.exe
 iSTARDiagConnection.dll

Starting iWatch2

To Start iWatch2

1. Run ICU Version 6.x.x.

2. Select the iSTAR panel that you want to connect to.

3. Right-mouse click and select Real-time Monitor, as shown in Figure 8-9

on page 8-15.

8–14 iSTAR Edge Installation and Configuration Guide

 iWatch2 Network Diagnostic Tool

Figure 8-9: iWatch2 Starts when Real Time Monitor is Selected

4. When you select Real-time Monitor, iWatch2 opens, as shown in

Figure 8-10 on page 8-16.

NOTE For iSTAR panels with firmware less than 5.0.0, the normal iWatch will
open.

The iWatch2 screen contains the fields shown in Figure 8-10 on page 8-16.

iSTAR Edge Installation and Configuration Guide 8–15

iWatch2 Network Diagnostic Tool

iWatch2 Screen
Figure 8-10: Watch2 Screen

Config
Control
Info

Connection State
Type
Output File
Commands
Reconnect
Info
Output
Directory

Output file
name

Display
Output

8–16 iSTAR Edge Installation and Configuration Guide

 iWatch2 Network Diagnostic Tool

iWatch2 Connects to iSTAR to Capture Data

5. The iWatch2 utility connects to the specified iSTAR to capture data, and
places the data in an output file in the Output directory.
The captured data is also displayed in the Output area at the bottom of
the screen, as shown in Figure 8-11.

Figure 8-11: iWatch2 Data

iSTAR Edge Installation and Configuration Guide 8–17

iWatch2 Network Diagnostic Tool

iWatch2 Fields
The following iWatch2 fields appear on the screen:
 IP - IP address of the iSTAR controller.
 Port - Read-only field that shows the port being used to connect.
 Password - Password of the iSTAR controller, if it is configured from
C•CURE Administration application.
 State - Status of the iWatch utility (connected, disconnected).
 Stream msgs - Number of messages being streamed.
 Bytes in - Size of inbound messages in bytes.
 Bytes out - Size of outbound messages in bytes.
 Last msg time - Time when last message was received.
 Reconnect in - Number of seconds left until next automatic re-connection
attempt.
 Connection type:
• Upload and stop - Upload whatever data is on the panel, and then stop
the capture.
• Live - Capture the live data.
• Upload and stay live - Upload whatever data is on the panel, and then
continue to capture live data.
 Attempt reconnect - If this check box is checked, iWatch2 will continue
trying to reconnect to the iSTAR if the connection is unsuccessful.
 Reconnect Wait - Specify the time to wait before iWatch2 tries to
reconnect to the panel.
 Output file - By default, the output data file is stored in this folder:
• If you upgraded from C•CURE 9000 v2.02 (or lower) to v2.10 and
above, the location is Program Files\Software House\SWSystem
CrossFire\Server Components\iSTAR \ICU.

• If you upgraded from a new installation of C•CURE 9000 v2.10 and

higher, the location is
ProgramFiles(x86)\Tyco\CrossFire\ServerComponents\iSTAR\ICU

 For C•CURE 800/8000, the location is ...\Installs\CCURESystem\ICU

8–18 iSTAR Edge Installation and Configuration Guide

 iWatch2 Network Diagnostic Tool

Figure 8-12: Output File: \Software House\SWHSystem\ServerComponents\istar/ICU Directory

Output File Commands

 Change Directory - Click this button to browse a different destination for
the output file.
 Open file - Click this button to open the current data file.
 Delete file - Click this button to delete the current data file
 Output directory - A read-only field that shows the path of the output file
 Output file - Name of the output file.
 Control
• Exit - Click to exit iWatch2.
• Connect - Click to connect to the iSTAR panel.
• Disconnect - Click to disconnect from the iSTAR panel.
 Output - A read-only multi-line field that contains data.

iSTAR Edge Installation and Configuration Guide 8–19

iWatch2 Network Diagnostic Tool

iSTAR Diagnostic System

To Run the iWatch2 Utility and Get Data:

1. Select the “Net Diag" check box at the bottom of the iSTAR webpage.

2. Click Submit, as shown in Figure 8-13.

Figure 8-13: STAR Diagnostic Level Control

8–20 iSTAR Edge Installation and Configuration Guide

 9

Maintenance

The iSTAR Edge includes an LCD message display. For normal operations,
configure the LCD to display status messages. For troubleshooting
operations, configure the LCD to display diagnostic messages about readers,
card data, inputs, outputs, network ports and devices.

In This Chapter
 Setting the LCD Message Display ................................................................................ 9-2
 Displaying Status Messages .......................................................................................... 9-4
 iSTAR Edge Diagnostic Tests ........................................................................................ 9-5

NOTE The iSTAR Edge LCD display and associated diagnostic tests have not
been evaluated by UL.

iSTAR Edge Installation and Configuration Guide 9–1

Setting the LCD Message Display

Setting the LCD Message Display

The iSTAR Edge includes an LCD display for status and diagnostic messages.
Set the LCD display for desired messages using rotary switch SW1.

Figure 9-1 shows the location of the rotary switch SW1. See Table 9-1 on
page 9-3 for a summary of SW1 settings.

Figure 9-1: SW1 Location

Rotary
Switch
SW1
LCD Contrast Adjustment

9–2 iSTAR Edge Installation and Configuration Guide

 Setting the LCD Message Display

Table 9-1: Rotary Switch SW1 Diagnostic Tests for iSTAR Edge

Set SW1 to Performs this Action Notes

F Displays general status messages. ICU Block on

ICU fields are Read Only and cannot be changed.

0 Displays general status messages. Users can Read, Write, ICU Block off
and Update ICU configuration.

1 Displays most recent card swipe for 1 second Fast Mode on

2 Displays most recent card swipe for 7 seconds Slow Mode on

3 Tests and displays information about manual inputs for 1 Slow Mode Input Test
second

4 Tests and displays information about manual inputs for 2 Fast Mode Input Test
seconds

5 Activates output change display tests for manually Slow Mode Output Test
activated outputs and displays information for 2 seconds

6 Activates and tests all outputs attached to an iSTAR Edge Fast Mode Output test.
through readers and R/8 boards for 1 second LCD does not display all info

7 Activates and tests all outputs attached to an iSTAR Edge, Displays results on LED
one by one. Test results are indicated by the LED
associated with each output.

8 Tests and displays diagnostic information about Ethernet #1 Ethernet Port and CF Slot
and Ethernet #2 ports. Test

iSTAR Edge Installation and Configuration Guide 9–3

Displaying Status Messages

Displaying Status Messages

Under normal conditions, set the LCD to display status messages, including:
 iSTAR boot information
 Date and time
 Firmware version
 Controller status information.

Messages typically display for approximately four seconds, separated by an

interval of about one second. In some instances, however, a message can
display until it is cancelled or terminated.

Setting LCD Status Message Display

You can display LCD general status messages for a controller by setting the
SW1 rotary switch to positions 0 (zero) or F. Setting the SW1 switch to 0 or F
also controls the ICU Block feature, preventing or allowing users from
modifying the ICU configuration, as shown in Table 9-2.
 When ICU Block is On (set SW1 to F) – the LCD displays general status
messages; however, fields in the ICU dialog box are unavailable and
cannot be edited.
 With ICU Block Off (set SW1 to 0) – the LCD displays general status
messages, and users can read, write, and update the ICU configuration.

Table 9-2: LCD Status Display Messages

Rotary Display General Display General Messages

Switch Messages (Read only) (Read/Write/Update)
SW1 ICU Block On ICU Block Off

Set SW1 to: F 0

9–4 iSTAR Edge Installation and Configuration Guide

 iSTAR Edge Diagnostic Tests

iSTAR Edge Diagnostic Tests

iSTAR Edge firmware provides diagnostic information for:
 Readers
 Cards
 Outputs
 Inputs
 Ethernet port

Use rotary switch SW1 to activate diagnostic tests. Diagnostic information

displays on the iSTAR Edge LCD.

NOTE Diagnostic tests add overhead to iSTAR Edge processing, and may
degrade system performance. When the diagnostic tests are complete,
deactivate the test by resetting SW1 to display status information.

Card Reader Diagnostics

You can display the most recent card data processed by any reader on iSTAR
Edge in either fast mode or slow mode.
 Fast mode – In this mode, the most recent card swipe data displays on the
LED for approximately one second.
 Slow mode – In this mode, the most recent card swipe data displays for
seven seconds.

To set the mode for card reader diagnostics, set the SW1 rotary switch to the
positions shown in Table 9-3.

Table 9-3: Reader Diagnostic Switch Settings

Rotary Slow Mode Reader Fast Mode Reader

Switch Diagnostics Position Diagnostics Position

Set SW1 to: 2 1

iSTAR Edge Installation and Configuration Guide 9–5

iSTAR Edge Diagnostic Tests

You can also use the iSTAR Web Page Diagnostic Utility to view reader
diagnostic information. For information about this utility, see “Diagnostic
Screens” on page 8-10.

Output Diagnostics

CAUTION: Do not randomly activate outputs on a live system.

The iSTAR Edge provides three types of output tests:

 Output Change Display (slow) – tests a specific output that is activated
manually by the technician
 Output Change Display (fast) – activates and tests every output on the
system
 Output Test Mode – activates and tests outputs one by one.

Output Change Display (Slow Mode)

The manual output test is an end-to-end test that displays information about
outputs activated manually by a technician. The outputs you are testing can
be attached to iSTAR Edge through readers and R/8 boards. Information
displays on the LED for two seconds.

To activate the output change display test, set rotary switch SW1 to the
position shown in Table 9-4.

Table 9-4: Manual Output Test Switch Settings

Switch
Position Function

SW1 set to 5 Activate output change display for two seconds (slow mode)

9–6 iSTAR Edge Installation and Configuration Guide

 iSTAR Edge Diagnostic Tests

Output Change Display (Fast Mode)

The output change display test is an end-to-end test that automatically
activates all outputs attached to iSTAR Edge. The outputs you are testing can
be attached to iSTAR Edge through readers and R/8 boards. Output
information displays on the LED for approximately one second. However,
since outputs activate faster than the one-second LCD display, the LCD does
not display all output information.

To activate the output change display test, set rotary switch SW1 to the
position shown in Table 9-5.

Table 9-5: Output Change Display Settings

Switch
Position Function

SW1 set to 6 Activate output change display test for one second (Fast
mode)

Output Test Mode

The output test mode activates all outputs, one by one. Test results are
indicated by the LED associated with each output.

To activate the output test, set switch SW1 to the position shown in Table 9-6.

Table 9-6: Output Test Switch Settings

Switch
Position Function

SW1set to 7 Output Test Mode activates and tests all outputs one by one

Input Change Display Mode

The input change display mode tests and displays information about inputs
that are activated manually. Inputs tested can be attached to iSTAR Edge
through the main board, RMs, and I/8 boards.

Information displays on the LED for either one second (Position 4, On) or two
seconds (Position 3, On).

iSTAR Edge Installation and Configuration Guide 9–7

iSTAR Edge Diagnostic Tests

To activate input change display tests, set the SW1 rotary switch to the
positions shown in Table 9-7.

Table 9-7: Input Test Switch Settings

Switch Position Function

SW1set to 3 Two-second LED input change display is on (slow

mode)

SW1set to 4 One-second LED input change display is on (fast

mode)

Ethernet Port Test

The onboard Ethernet tests display diagnostic information about Ethernet
connections.

To test the Ethernet port, set switch SW1 to the position shown in Table 9-8.

Table 9-8: Ethernet Test Switch Settings

Switch
Position Function

SW1set to 8 Tests the Ethernet Port

Observe the LCD display for test results.

If the Ethernet card passes the diagnostic test, you will see the following
message on the LCD:
Ethernet PC Card
* Passed *

1. When the test is complete, set SW1 back to 0 or F to display status messages.

The LCD displays only success messages. If no message displays, the circuit is
defective or the port is not communicating.

9–8 iSTAR Edge Installation and Configuration Guide

 Index

Symbols Boot date/time (GMT), controller 8-6

12 / 24 V DC Power 4-8 Boot to backup image 5-8
2-Reader Models 1-12 Broadcasting, across subnet 7-8

A C
AC / Main Fail input Card data diagnostic tests 9-5
4-6 Cluster members
AC power fail input 6-33 about 3-7
assigning IP addresses to 7-18
Active ICUs, showing, via status bar 7-20
primary path and 3-9
Alternate Master 7-3 using C•CURE Administration Application
Alternate master to configure 7-4, 7-6
connections between host and 3-10 Clustering 1-15
Alternate Power 4-4 Clusters 3-10
Anchoring Systems 2-2 about 3-6
Attempting connection status message Cluster Information screen
for host 7-19 displaying 8-7
for master 7-19 Object Store Databases screen
Automatic output diagnostic test 9-7 displaying 8-8
obtaining information about, using ICU 7-8
AUX power ports 4-9
specifying master 3-11
B Comm Fail 7-17
Comm Fail status message 7-19
batteries 4-9
Communications 1-10
Battery Low 6-34
modem 2-6
Beaconing paths
for Host status message 7-19 Primary communications path. See
for IP Address status message 7-19 Primary Path
for Master status message 7-19 specifying methods 3-11
supported by iSTAR Pro 3-2

iSTAR Edge Installation and Configuration Guide Index–1

Index

Compliance 1-11 the Diagnostic Level Control screen 8-12

Configurations the number of, on network 7-20
selecting master in ICU 7-24 type of 7-18
Configuring entering URL 8-2
controllers using ICU 7-21 free memory status 8-6
ICU password 7-13 indicating master 7-24
master using ICU 7-4 MAC address identity 7-23
SNMP 7-29 MAC address, check via web 8-5
using Controller Communication Password 7-38
Information window 7-21 status screen via web 8-4
Configuring SNMP 7-29 total flash ROM memory 8-6
using web to access 8-2
Connected to Host status message 7-19
viewing
Connected to Master status message 7-19
IP address 7-18
Connections MAC address 7-18
specifying parameters for primary path 3-11
Current, determining maximum power
types of 3-9 consumption 2-6
Controller Communication Information window
7-23 D
Controllers 7-17, 7-38
Database
boot date/time (GMT) using web to check
8-6 checking
checking memory still available for controller 8-9
available SDRAM memory capacity 8-9 size of controller 8-9
if auto DST active via web 8-6 information, viewing 8-8
master or host IP address via web 8-5 Diagnostic information, displaying 8-13
master or host MAC address via web 8-5 Diagnostic LCD 1-15
total SDRAM memory capacity 8-9 Diagnostic Level Control screen 8-12
type (master or member) via web 8-5
Diagnostic Screens 8-10
Communication Information window 7-21
Diagnostic status, viewing 8-4
configuring using ICU 7-21
diagnostic level control reports 8-12 Diagnostic System 7-39
displaying Diagnostic tests
in ICU window 7-18 automatic output 9-7
local date/time via web 8-5 card data 9-5
Object Store Database 8-8 Ethernet 9-8
of GMT via web 8-6 Ethernet and PCMCIA 9-8
status 7-19 input diagnostics 9-7
manual output 9-6

Index–2 iSTAR Edge Installation and Configuration Guide

 Index

PMB output 9-7 Equipment wiring specifications

reader 9-5 readers 2-11
types of 9-5, 9-6 relay control 2-10
Diagnostic Utility 8-1 Request-to-exit 2-10
cluster information 8-7 supervised inputs 2-10
connecting to 7-37 ESD
database information 8-8 Power Supply 2-6
main screen 8-3 Ethernet 5-6
navigating 8-3 cluster members 3-7
reader and I/O 8-11 diagnostic test 9-8
SID diagnostic levels 8-12 options 2-10
starting 8-2 Ethernet PHY 4-10
viewing status screens 8-4
Dialup 1-14 F
Digital Certificate Signing 7-33
F and K input 6-29
Door contact, equipment wiring specifications
FAI 1-9, 1-10, 1-15, 6-28
2-10
Connections 6-28
Door Map 5-2
Key Supervision State 1-9
Downloading firmware updates 7-42 Modes 6-28
DRAM Relay Control 1-9
check capacity 8-9 Scenarios 6-28
check unused capacity 8-9 State of F, K, and Relay Drive 6-32
DRY 6-20 Supervision State 1-9
Dry relay 6-20 Supervision Values 6-29
dry/wet configuration 1-9 with Latch followed by Key Unlatch 6-31
without Latch 6-28, 6-30
DST, controller on or off 8-6
FAI Key State 6-34
E FAI Key Supervision State 6-34
FAI State 6-34
ECC Certificate 7-33
FAI Supervision State 6-34
Edge Accessories 2-4
Fail-safe mechanism override xiii
enable 7-40
Fire Alarm Interlock 1-9
Encryption 1-15
Firewalls 3-2
Environmental requirements 2-5
Firmware
Equipment Check
upgrading 7-42
mounting 2-2

iSTAR Edge Installation and Configuration Guide Index–3

Index

Firmware download 7-43 Beaconing

setting public IP address 7-13 for Host message 7-19
setting TCP/IP port 7-13 for IP Address message 7-19
Flash 1-13 for Master message 7-19
Free memory, controller 8-6 Block Feature 7-9
broadcast 7-18
G changing password 7-13
Comm Fail message 7-19
Gateways 3-2 configuring
GCM controllers 7-21
identifying MAC address 7-18 iSTAR clusters 7-4
General Purpose master controller 7-3
inputs 1-9 Connected to
relays 1-9 Host message 7-19
GMT date/time, controller display via web 8-6 Master message 7-19
Grounding Requirements 2-12 Controller Identity tab 7-24
copying to PC or laptop 7-7
Guidelines for setting up primary path 3-11
displaying
host IP address 7-18
H
number of active 7-20
Help, ICU 7-15 parent IP address 7-18
Host type of controller 7-18
connections between alternate master and Ethernet Adapter tab 7-24
3-10 Help 7-15
displaying IP address 7-18 Host/Master tab 7-26
Hosts 1-15 how cluster information is displayed 7-8
Housing 1-11 Identification bar 7-14
lock 7-36
I main window 7-9
main window features 7-14
I/O 1-9
Not Connected message 7-19
ICU 7-20 opening
Advanced tab 7-28
monitor controller Diagnostic screen
assigning 7-15
cluster member address 7-18 Options window 7-13
master IP address 7-18 options, setting 7-11
Attempting connection message password, changing 7-13
for host 7-19 pinging controllers 7-15
for master 7-19 rebooting message 7-19

Index–4 iSTAR Edge Installation and Configuration Guide

 Index

refreshing iSTAR cluster 7-4

controller information 7-11 iSTAR Edge
window 7-15 Layout 1-4
status of controllers 7-19 photograph 1-3
troubleshooting tools 7-3 Processor 1-7
using storage 1-7
on PC or laptop 7-7, 7-21 SW6 6-28
password window 7-9 iSTAR eX 7-17
to manually configure the master 7-4
toolbar 7-15 J
using out of subnet 7-7
WAN configurations 7-4, 7-5 Jumpers 5-7
ICU Block feature 7-36
L
ICU Block Off 5-8
ICU Block On 5-8 LAN Configurations 7-4
Laptop, using ICU on 7-7, 7-21
Identification bar, ICU 7-14
LCD backlight 4-9
Identifying master or member 7-18
LCD display
Input diagnostic tests 9-7
configuring for status and diagnostic
Input/Output 1-9 messages 9-2
Inputs displaying status messages 9-4
general purpose 1-9 location 9-2
special purpose 1-9 LCD with backlight 1-10
Installing LED 5-4
checking site before 2-2
LEDs 4-9
Internet, using for iSTAR Pro diagnostics 8-3
Local address management 3-3
IP address 3-4
Local date/time, controller display 8-5
assigning to cluster members 7-18
Logging controller diagnostics 8-12
assigning to master 7-18
displaying cluster member 8-7 Low Battery input 4-6
parents 7-18 Low battery input 6-34
viewing controller 7-18
viewing parent 7-18 M
iSTAR MAC
comparison 1-13 address in web diagnostic window 8-3
address, controller 8-5
address, description of 7-24
displaying address 7-24

iSTAR Edge Installation and Configuration Guide Index–5

Index

GCM label with address 7-18 Network Diagnostics 8-10

viewing address 7-18 Not Connected status message 7-19
Main Power 5-6 Number of controllers, displaying 7-20
Main screen, iSTAR web-based Diagnostic
Utility 8-3 O
Manual output diagnostic tests 9-6
Object Store Databases screen 8-8
Master Controller 7-3
On board battery backup 1-8
Master or host
Onboard backup batteries 4-9
connection status, using web to check 8-6
Onboard Battery Low 6-34
IP address, assigned to master or host 8-5
MAC address, for controller 8-5 Onboard Battery Low input 4-7
Masters Onboard controls 1-10
about 3-7, 3-9 Onboard Ethernet 3-11
assigning IP addresses to 7-18 One Wiegand and One RM Reader 6-5, 6-10
displaying IP address 7-18 Options dialog box, opening 7-13
indicating 7-24
Other interactions with the power system
primary communications path and 3-9 include
specifying for cluster 3-11 4-6
using ICU to manually configure 7-4 Output Relay Wet or Dry Jumpers 5-9
Memory
check controller DRAM 8-9 P
Menu bar, ICU window 7-20
Panic hardware 2-11
Modem 2-6 Password
Monitor controller diagnostic screen, opening configuring for ICU 7-13
7-15
ICU window 7-9
Mounting hardware 2-2 network 7-38
Path to host, using web to check on 8-6
N
PC, using ICU on 7-7, 7-21
Names, controller 7-18 PCMCIA
Navigating, iSTAR Web Diagnostic Utility (see diagnostic test 9-8
Diagnostic Utility) 8-3
Photograph
NetBIOS
iSTAR Edge 1-3
Fully qualified domain names 3-5
Network
communicating via TCP/IP 3-2
Password dialog box 8-2

Index–6 iSTAR Edge Installation and Configuration Guide

 Index

Physical requirements 2-5 Processor 1-6, 1-13

PING 3-4 Product Comparison 1-13
Pinging selected controller via ICU 7-15 provides 5-7
PMB Public IP address, setting for firmware
output diagnostic tests 9-7 downloads 7-13
PoE 1-15
Q
PoE board 1-9
PoE injectors 4-5 Queries, broadcasting 7-15
PoE or PoE Plus Jumper 5-9 Querying subnet 7-8
PoE Present 4-7
R
PoE splitters 4-5
RAM 1-6, 1-13
PoE system 1-8
Readers 1-8
Power 1-7
and I/O diagnostics 8-11
ratings
RM ports 2-7 diagnostic tests 9-5
equipment wiring specifications 2-11
Wiegand ports 2-7
power requirements 2-9
requirements 2-6
components 2-6 Readers - I8s - R8s 6-25
Software House readers 2-8 Real Time Clock 4-10
third-party readers 2-9 Rebooting status message 7-19
Power In 4-8 Refresh ICU window 7-15
Power in 4-8 Refresh Interval 7-12
power LEDs 1-10 Relay control, equipment wiring specifications
Power Sourcing Equipment (PSE) 1-8 2-10
Power specifications 4-2 Relay Outputs 5-6
Pre-installation Relays
planning 2-2 general purpose 1-9
Pre-Installation equipment check 2-2 Relays onboard 1-15
Primary path Reports
guidelines for 3-11 viewing or logging controller diagnostic
8-12
main elements 3-9
Request-to-exit, (RTE) equipment wiring
setting up 3-11
specifications 2-10
types of connections 3-9
Requirements
ground 2-12
ground wiring 2-12

iSTAR Edge Installation and Configuration Guide Index–7

Index

installation 2-4, 2-5 Special Purpose Inputs 1-9, 6-33, 6-34

modem 2-6 Specifications 4-2
power 2-6 system cabinet 2-5
Reset button 5-7 Speed, MHz 1-6, 1-13
Restore Starting Diagnostic Utility 7-37, 8-2
Default Certificate 7-35 Static Electricity 0-xiii
RJ-45 Status
Ethernet 10BaseT, equipment wiring displaying controller 7-19
specifications 2-10
using Diagnostic Utility to view controller
RM Port Termination Switches 5-9 8-4
RM Port Terminators 6-6, 6-11 viewing controller icons 7-18
RM ports, power ratings 2-7 Status Bar 7-20
RM Readers 6-4, 6-9 Status messages, displaying on the LCD 9-4
RMs Allowed 1-14 Status Tab 6-35
Rotary switch 5-8 Subnet
RS 485 serial port 1-9 querying 7-8
RS-485 ports 1-7 using PC or laptop with ICU on 7-7, 7-21
RSA Certificate 7-33 Subsystems, viewing reports for 8-12
Supervised inputs
S equipment wiring specifications 2-10
Switches 5-7
Safety Information 0-xiii
System cabinet, specifications 2-5
Serial 5-6
System diagnostics
Serial host comm 1-14
displaying levels 8-12
Single master configurations 3-8
viewing controllers 8-12
Site
checking before installation 2-2 T
installation requirements 2-5
Tamper 6-27, 6-33
SNMP
communication 7-29 TCP/IP
configuring 7-29 overview 3-2
port, setting for firmware downloads 7-13
Software House readers, power requirements
2-8 protocol 3-2
Special Purpose
inputs 1-9

Index–8 iSTAR Edge Installation and Configuration Guide

 Index

Third Party Readers 2-9 Wiegand Reader Ports 2-7

Toolbar, ICU 7-15 Wiegand Readers 1-14, 6-3, 6-8
Total memory, controller 8-6 Wiegand readers 1-7, 4-9
Total object store, database 8-9 Win CE Version 1-13
Total readers allowed 1-14 Wiring
Troubleshooting Tools 7-3 ground requirements 2-12
requirements 2-10
U specifications
readers 2-11
UL Listed Panic hardware 2-11
relay control 2-10
Unsupervised Tamper 1-9 Request-to-exit 2-10
URL, entering controller 8-2 supervised inputs 2-10
USB Ports 1-9
User message window 7-41

V
Version
Win CE 1-13
Viewing
controller diagnostics 8-12

W
Wakeup Threshold 4-10
Wakeup threshold 4-5
WAN Configurations 7-5
Web based iSTAR Diagnostic Utility screen 8-3
Web diagnostics 7-40
controller status screen (also see Diagnostic
Utility) 8-4
Wet relay 6-20
WET relays 4-9
Wet Relays 1-7
Wiegand
ports, power ratings of 2-7

iSTAR Edge Installation and Configuration Guide Index–9

Index

Index–10 iSTAR Edge Installation and Configuration Guide