R i t t a l GmbH & Co.

KG
Auf dem Stützelberg
D–35745 Herborn
Deutschland
Germany
Email: Info@rittal.de
http://www.rittal.com
Service -Tel. : (+49) - (0)2772 / 505 - 0
Service - Fax : (+49) - (0)2772 / 505 - 2319

Rittal PMC12
UPS-Manual

7857.430
7857.431
7857.432
1phase double conversion
true online UPS System
1 - 3kVA
FRIDHELM L O H GROUP
A 38333 03 IT 74e.doc

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 Important Safety Instruction

EN

Microsoft Windows is a registered trademark of Microsoft Corporation.

Acrobat Reader is a registered trademark of Adobe Systems Incorporated.

UPS-Manual 2

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 Important Safety Instruction
5.3. W HEN MAINS IS ABSENT ...........................19
5.4. OVERLOAD CONDITION .............................19
Table of Contents 5.5. INVERTER FAILURE ...................................19 EN
5.5.1. Output Load short circuit when
supply via inverter ..........................................19
1. IMPORTANT SAFETY 5.5.2. Inverter/Internal Over temperature.20
INSTRUCTION .............................................. 4 5.5.3. Inverter Over-current and Inverter
Output Voltage Out of tolerance.....................20
1.1. DOCUMENTATION NOTES ........................... 4
1.2. RETENTION OF THE DOCUMENTS ................ 4 6. MAINTENANCE GUIDE.............20
1.3. USED SYMBOLS ......................................... 4
1.4. AN IMPORTANT NOTICE .............................. 4 6.1. TROUBLE SHOOTING .................................20
1.5. STORAGE INSTRUCTION ............................. 5 6.2. ERROR CODES AND THEIR DESCRIPTIONS .21
6.3. MAINTENANCE ..........................................21
2. PRODUCT INTRODUCTION.... 6
2.1. GENERAL CHARACTERISTICS ...................... 6
7. BUNDLE SOFTWARE
2.2. SPECIAL FEATURES ................................... 6 INSTALLATION GUIDE .........................22
7.1. HARDWARE INSTALLATION ........................22
3. UPS FUNCTIONAL 7.2. SOFTWARE INSTALLATION .........................22
DESCRIPTIONS ........................................... 7
3.1. UPS FRONT PANEL DISPLAY...................... 7
8. OPTIONAL COMMUNICATION
3.1.1. Symbols on the LCD Display Panel. 7 CARD .................................................................22
3.2. REAR PANEL DESCRIPTIONS ...................... 8 8.1. SNMP ADAPTER ......................................22
3.3. OPERATING MODES & VOLTAGE SYSTEM 8.2. INTERNAL SNMP ADAPTER.......................22
CONFIGURATIONS .................................................. 9
3.3.1. System Configuration Settings ........ 9 9. CUSTOMER SERVICE ...............23
3.3.2. Programmable Outlet Setting .......... 9
3.4. COMMUNICATION PORT EXPLANATION ...... 10
3.4.1. True RS232 Port Descriptions ....... 10 10. TECHNICAL INFORMATIONS
3.4.2. USB Port Descriptions ................... 10 24
3.4.3. EPO (Emergency Power Off) ........ 10

4. INSTALLATION AND
OPERATION ................................................. 11
4.1. UNPACKING ............................................. 11
4.2. SELECTING INSTALLATION POSITION ......... 11
4.3. SET UP .................................................... 11
4.3.1. Tower Configuration Setup ............ 11
4.3.2. Power Module + Battery Module ... 12
4.3.3. Rack-Mount Configuration Setup .. 12
4.4. OPERATION ............................................. 13
4.4.1. Start Up In Normal Mode ............... 13
4.4.2. Start-up in Battery Mode (Cold Start)
13
4.4.3. Check Measured Values & Figures
detected by UPS............................................ 14
4.4.4. UPS Default Data and Special
Function Execution ........................................ 14
4.4.5. UPS Default Settings and Their
Alternatives .................................................... 16
4.4.6. UPS Is Off Due to Unknown Reason
and Its Trouble Shooting ............................... 16
4.4.7. Shut Off.......................................... 17
4.5. STATUS & ALARM BUZZER ....................... 17
4.6. BATTERY REPLACEMENT .......................... 17

5. UPS WORKING PRINCIPLE . 18

5.1. UPS SYSTEM BLOCK DIAGRAM ................ 18
5.2. W HEN MAINS IS AVAILABLE ...................... 18

UPS-Manual 3

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 Important Safety Instruction
1. Important Safety Instruction 2. Do not open the case, as there are no

1.1. Documentation Notes

serviceable parts inside. Your Warranty
will be void.
EN
The audience for this guide is the technical 3. Do not try to repair the unit yourself;
specialists familiar with the assembly, installa- contact your local supplier or your war-
ranty will be void.
tion and operation of the PMC12 UPS-System.
4. If liquids are split onto the UPS or for-
You should read this operating guide prior to eign objects dropped into the unit, the
the commissioning and store the guide so it is warranty will be null and void.
readily accessible for subsequent use. 5. Do not install the UPS in an environ-
Rittal cannot accept any liability for damage ment with sparks, smoke or gas.
and operational malfunctions that result from 6. This UPS is equipped with an EMI filter.
the nonobservance of this guide. To prevent potential leakage current
1.2. Retention of the Documents hazard, ensure that the AC main supply
is securely grounded.
This guide and all associated documents are 7. This UPS is designed to be installed
part of the product. They must be given to the and commissioned in a sheltered, con-
operator of the unit and must be stored so they trolled environment as follows:
are available when needed. - Operating temperature 0-40°C
and 30-90% non-condensing
1.3. Used Symbols humidity.
The following safety and other notes are used - Always avoid contact with direct
in this guide: sunlight.
- Installing the UPS in inflamma-
Symbol for a handling instruction: ble or hazardous environment.
- Dusty, corrosive and salty envi-
• This bullet point indicates that you should ronments can do damage to any
perform an action. UPS.
Safety and other notes: - Install the UPS indoors as it is
not designed for installation out-
Danger! doors.
Immediate danger to health and 8. To prevent any overheating of the UPS,
life! keep all ventilation openings free from
obstruction, and do not place anything
Warning! on top of the UPS. Keep the UPS rear
Possible danger for the product panel 20 cm away from the wall or other
and the environment! obstructions.
9. The battery will discharge naturally if the
Note! system is unused for any length of time.
10. Install the UPS away from objects that
Useful information and special
give off excessive heat and areas that
features.
are excessively wet.
11. Always switch off the UPS and discon-
1.4. An Important Notice nect the batteries when relocating the
UPS.
1. Assembly and installation of the UPS, in 12. It should be recharged every 2-3
particular for wiring the enclosures with months if unused. If this is not done,
mains power, may be performed only by then the warranty will be null and void.
a trained electrician. Other tasks asso- When installed and being used, the
ciated with the UPS, such as the as- batteries will be automatically recharged
sembly and installation of system com- and kept in top condition.
ponents with tested standard connec- 13. Make sure that the AC Utility outlet is
tors, and the operation and configura- correctly grounded.
tion of the PMC12 UPS-System may be 14. Please ensure that the input voltage of
performed only by instructed personnel. the UPS matches the utility supply volt-
age. Use a certified input power cable
with the correct plugs and sockets for
the appropriate voltage system.

UPS-Manual 4

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 Important Safety Instruction
15. Observe the valid regulations for the
electrical installation for the country in
which the unit is installed and operated,
EN
and the national regulations for accident
prevention. Also observe any company-
internal regulations (work, operating and
safety regulations).
16. Use only genuine or recommended
parts and accessories (see Chapter 4).
The use of other parts can void the li-
ability for any resulting consequences.
1.5. Storage Instruction
For extended storage in moderate climate, the
batteries should be charged for 12 hours every
3 months interval by connecting the UPS to the
utility supply and switch on input breaker lo-
cated at UPS rear panel. Repeat this procedure
every 2 months if the storage ambient
temperature is above 30°C.

UPS-Manual 5

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 Product Introduction
battery drain and helps extend the battery
2. Product Introduction
life span. EN
3. DC-start function ensures the start-up of
2.1. General Characteristics UPS even during power outages.
True online technology continuously supplies
your critical device with a stable, regulated, 4. Revolutionary battery management circuit
transient-free pure sine wave AC Power. analyzes battery discharging status to ad-
just battery cut-off point and extend the
1. High-efficiency PWM sine-wave topology batteries’ life span.
yields an excellent overall performance.
The high crest factor of the inverter han- 5. Active Power Factor Correction (PFC)
dles all high in-rush current loads without control function constantly maintains the
the need to upgrade the power rating. UPS Input Power Factor (PF) at > 0.99 for
superb energy efficiency.
2. User-friendly Plug-and-Play design allows
hassle-free installation. All units up to 6. Selectable Bypass input voltage tolerance
3kVAva are supplied with input cables and (Sensitivity low/high) to prevent under or
output sockets as standard. over voltage being supply to the loads at
Bypass mode. The selectable Voltage
3. Built-in Maintenance-free sealed-type bat- ranges are (i) Sensitivity Low : 184~260V
tery minimises the need for frequent after- & (ii) Sensitivity High : 194~260V.
sales service.
7. Fast Selectable Output Voltages
4. To protect the unit from overloading, the 220/230/240)to meet various voltage sys-
UPS will automatically switch to bypass tems.
mode in 30 seconds if loading is at 105%~
120% of rated capacity. It will automatically 8. The UPS is designed to comply with vari-
switch back to inverter mode once over- ous stringent international standards for
load condition ceases. Electromagnetic Interference & protection
(EMC).
5. Should the output becomes short-circuited,
the UPS puts the system on stand-by 9. A use different from that described here is
mode, provide visual & audible alarm, and considered to be an improper use. Rittal
cuts the output supply automatically till the cannot accept any liability for damage re-
short circuit situation is resolved manually. sulting from the improper use or the non-
observance of this guide. The guides for
2.2. Special Features the used accessories may apply.
High Frequency Transformer-less technology
with rack/tower convertible enclosure enables
the UPS for integration even in the most difficult
of environment with space constraints.

1. This UPS is equipped with fully digitalized

control logic for greater functionality and
enhanced high level of power protection.
Digital signal processing (DSP) also pro-
vides the UPS with powerful communica-
tion capability, which enhances the flexibil-
ity for easy remote control and monitoring

2. Wide input voltage tolerance from

184V~288V allows under-voltage or over-
voltage correction without unnecessary

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 UPS Functional Descriptions
3. UPS Functional Descriptions 3.1.1. Symbols on the LCD Display Panel

3.1. UPS Front Panel Display Item Symbol Description

EN
Utility or Bypass
1 LINE Source
2 Battery Low

3 Battery Abnormal

4 UPS Overloading

5 Site Wiring Fault

UPS Working in
6
Service Mode

7 OFF UPS Shutoff

UPS Abnormal
8 FAIL Lock

9 UPS Flow Chart

4 Digits
10 Measurement
Display
Indicate the item
① LCD Display 11 desired
to be measured
② Green LED steadily lights up to indicate that
Battery Weak or
the Utility input voltage is within the window 12 Er05 Dead
(160Vac~288Vac). Output Short
13 Er06 Circuit
③, ④Green LED lights up to indicate there is
Inverter Over-
an output available at the Programmable
14 Er10 current
Outlet 1 & Programmable Outlet 2. 15 Er11 UPS Overheat
⑤ Amber LED lights up to indicate the Bypass
16 Er12
UPS Output
Overloading
Input is normal.
17 Er** Other Error Code
⑥ General Fault LED
⑦ UPS On/Alarm Silence
⑧ UPS OFF Switch
⑨ Special functions log in/out
⑩ Go to next page
⑪ Go to previous page or change the setting
of the UPS.
⑫ To re-confirm the change of UPS Setting

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 UPS Functional Descriptions
3.2. Rear Panel Descriptions
EN
230V
1KVA

2KVA

3KVA

1. USB Port
2. RS232 Port
3. Emergency Power Off (EPO) Dry Contact
Signal inputs
4. Communication Card Options Slot
5. External Battery Connector
6. AC power connection socket
7. AC Outlets
8. Two programmable outlets
9. Utility Input fuse holder
10. Cooling Fans
11. Output fuse holders
12. Output fuse holders for two programmable
outlets

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 UPS Functional Descriptions
**Sensitivity Low : 184~260V,
3.3. Operating Modes & Voltage System
Configurations
High: 194~260V EN
Download from 3.3.2. Programmable Outlet Setting
www.rimatrix5.com/dl_power.htm the “Setting
Tool” and open the Software to see the screen The UPS is equipped with 2 programmable
as below: outlets for use to supply to less critical loads.
These outlets can be disabled to shed the less
critical loads during back-up modes or overload
conditions to maintain quality power supply to
the more critical loads connected to the UPS.

Click on the “Programmable outlet setting” bar

to enter to the setting screen as shown below.

3.3.1. System Configuration Settings

1. System Voltage Selection: Select Input
Voltage 220V
2. Voltage Configurations: Select UPS Output
Voltage 220V/230V/240V
3. UPS Modes: Select Normal/CF50*/CF60*
Mode
4. Output Voltage Fine Tuning : Output Volt-
age Regulation from 0 ~ ±3%
5. Bypass Voltage Windows: Sensitivity: Se-
lect Sensitivity Low/Sensitivity High** 1. Outlet Turn On After Turn on UPS – select
6. Syn-Frequency Window: Select 3Hz/1Hz the time to automatically enable this outlet
Inverter Freq synchronizing range
within the specified time when the UPS is
7. kVA: Key in 1 or 2 or 3 for the UPS kVA powered on. If “0” sec is selected, the outlet
rating will be enabled once the UPS is powered
8. Com Port: Select the Com Port of PC on.
9. Click on “Write” to confirm the configuration
settings. The UPS will beep twice to ac- 2. Outlet Turn Off After AC Failure – select
knowledge setting is successful. this option to automatically disable the outlet
10. To override the new configurations, make within the specified time after utility outage
sure you will turn off the UPS first, then re- to shed the less critical loads to provide
turn on the UPS to get the new configura- longer battery back-up time for the other
tions working. more critical loads connected to the UPS.
Sensitivity Low Sensitivity High 3. Outlet Turn On After AC Recovered – se-
220V System 184V ~ 260V 194V ~ 260V lect this option to automatically enable the
outlet within the specified time after the util-
Note: ity is restored.
*CF50/CF60 = Frequency Converter mode 50
to 60Hz or vice versa

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 UPS Functional Descriptions
4. Outlet Turn Off When Battery Lower than
3.4.1. True RS232 Port Descriptions
- select this option to automatically disable
the outlet at the specified remaining battery The RS232 interface shall be set as follows:
EN
power capacity(%) during battery mode to
shed the less critical loads to prolong battery Baud Rate 2400 bps
back-up time for the other more critical loads Data Length 8 bits
connected to the UPS. Stop Bit 1 bit
Parity None
5. Outlet Turn Off When Overload – select
this option to automatically disable the outlet The Pin Assignments of the true RS232 port
during overload condition (bypass mode) to are illustrated as follows:
possibly allow the more critical loads:

• To be continually supplied via Bypass

without shut down 5
9 Pin 3: RS232 Rx
4
6. Click on “setting” to confirm the configura- 8 Pin 2: RS232 Tx
3
tions. The UPS will beep twice acknowledge 7 Pin 5: Ground
2
setting is successful. 6
1
7. Manual Control Switch – Click “On” or “Off”
to manually enabled or disabled the pro-
grammable outlets, overriding all previous
settings.
3.4.2. USB Port Descriptions
3.4. Communication Port Explanation
The USB communication protocol definition as
The UPS is equip with EPO dry contacts input, below:
true RS232 & USB Communication port as 1. Comply with USB version 1.0, 1.5Mbps
standard to provide communication with bun- 2. Comply with USB HID Version 1.0.
dled UPS monitoring software for remote 3. The Pin Assignments of the USB port:
monitoring of UPS status via PC.

The bundled software of the UPS is compatible 1
VCC (+5V)

with many operating systems such as Windows 2
D-
98, & 2000, ME, NT, XP and Vista. For other 3
D+
applications such as Novell, NetWare, Unix, Li- 4
Ground
nux, please contact your local dealer for suit-
able software.
All the communication ports (including optional
cards) can be active & use simultaneously to
monitor the UPS status. However only 1 com- 3.4.3. EPO (Emergency Power Off)
munication interface at any one time with the The Pin assignments of the EPO Input port are:
highest priority has the ability to command &
control the UPS. The priority of these commu- 1 2 1
EPO+
nication interfaces are as follow: 2
Ground

Highest Priority (in descending order), To enable the EPO function, please short Pin 1
1) EPO input port & 2.
2) Optional Interface card
3) USB
4) RS232

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 Installation and Operation
4. Installation and Operation
Warning! EN
Read the Safety Instruction guide
(page 5 to 6) before installing the
UPS!
4.1. Unpacking
Inspect the UPS upon receipt. The manufac-
turer designed robust packaging for your prod-
uct. However, accidents and damage may oc-
cur during shipment. Notify the forwarder and
dealer if there is damage.

The packaging is recyclable; save it for reuse

or dispose of it properly.

• Remove the UPS from the carton box.

• Check the package contents. Standard
content shall includes:

- 1 set of User's Manual

- 2 pcs of IEC output cables (for UPS with
IEC sockets only)
- 1 pc of AC Input Power Cord
- 1 set of UPS communication software with
RS232 and USB cable
- 1 set of Tower/Rack Accessories Kit
4.2. Selecting Installation Position

Warning! Relative humidity

The UPS is heavy. (non condensation) 30%~90%

Select a location sturdy enough to handle the

UPS weight. To ensure proper operation and 4.3. Set up
long operating life, always position the UPS
according to the following requirement: 4.3.1. Tower Configuration Setup

1. Keep minimum 20cm (8 inches) distance

clearance from the rear panel of the UPS to
avoid any obstructions.

2. Do not block the air-flow to the ventilation

louvers of the unit.

3. Please ensure the installation site is free

from excessive dust and the ambient tem-
perature and humidity should be within the
specified limits.

4. Do not place the UPS in a dusty or corrosive

environment or near any flammable objects.

5. This UPS is not designed for outdoor use.

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 Installation and Operation
4.3.2. Power Module + Battery Module Step 2
Step 1 EN

Step 3

Step 2

Step 4

4.3.3. Rack-Mount Configuration Setup

Step 1

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 Installation and Operation
4.4. Operation
EN
4.4.1. Start Up In Normal Mode
1. Make sure the voltage of Utility matches with
the input voltage window of the UPS.
2. Connect the UPS to the wall Receptacle of
the Utility. Turn on the UPS “ON” switch to drawing D
start up the UPS. LED (Nr. 2) and (Nr.
5) light up to indicate the Utility and the By-
pass are normal. The LCD will illustrate from
drawing A to drawing B.

drawing E
6. Your start-up operation of the UPS is com-
pletely now as illustrated as drawing E.
Make sure the UPS is plugged onto the wall
drawing A receptacle for charging at least 8 hours and
the batteries of the UPS are fully charged
4.4.2. Start-up in Battery Mode (Cold
Start)
1. Make sure the UPS has already been in-
stalled with batteries.
2. Press the UPS “ON” switch to awake the
UPS for approx. 3 seconds, and then the
buzzer sounds twice. The LCD display will
drawing B
3. Then, the UPS is on Bypass Mode now and
it will proceed self-test automatically. If there
is no abnormal message occurred, it means
the pre-startup of the UPS is successful and
the charger starts to charge the batteries.
4. Press the UPS “ON” Switch for approx. 3
seconds, then the Buzzer sounds twice. If
illustrate from drawing A to drawing G.
the UPS start-up is successful, the LCD dis-
play changes from drawing B to drawing C.
drawing G
3. Press the UPS “ON” switch of the UPS again
for approx. 3 seconds till the LCD display il-
lustrates from drawing G to drawing H, then
the UPS will be in self-test Mode. The UPS
may offer energy to the output in a minute,
and the LCD display illustrates as drawing I.
In case of failure in pushing the UPS “ON”
Switch in 10 seconds, the UPS will automati-
drawing C cally turn off.
5. In case of failure in self-test, the LCD display
will illustrate as drawing D, then, an error
code or error status will be shown on the
screen.

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 Installation and Operation

EN

drawing L
drawing H

drawing M
drawing I

4.4.3. Check Measured Values &

Figures detected by UPS
If you would like to check the measured values
& messages, please use scroll up and scroll
down key pads. When you use scroll down
key pad, the LCD display will illustrate in se- drawing N
quence from drawing E(Input Voltage)

drawing J(Input Frequency)
drawing K(UPS
Output Voltage)
drawing L(UPS Output Fre-
quency)
drawing M(UPS Output Load per-
centage)
drawing N(UPS Battery Voltage)

drawing O(UPS inner temperature).

drawing O

4.4.4. UPS Default Data and Special

Function Execution
1. After UPS is turned on successfully, use
drawing J key pad to change the LCD Display screen
to drawing P1.

drawing K
drawing P1

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 Installation and Operation

EN

drawing P2 drawing S
2. Press key pad to scroll down the LCD
screen, then check the UPS settings. The
LCD display will show in sequence: drawing
P1(buzzer)
drawing Q1(self test)
drawing
R1(Bypass Voltage)
drawing S(Output Fre-
quency Synchronized Window)
drawing T
(Inverter Output Voltage)
drawing U1(UPS
Operation Mode)
drawing V(Output Voltage drawing T
Fine Tuning).

drawing U1
drawing Q1

drawing Q2 drawing U2

drawing R1 drawing U3

drawing V
drawing R2

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 Installation and Operation
3. Press scroll up key pad, you may exe- vated only when the UPS is re-turned on.
cute special functions. The functions include
Buzzer ON (as drawing Q1) or buzzer OFF
The LCD screen will be back to the original
screen before setting.
EN
(as drawing Q2, Alarm silence for UPS
warning) and self-test OFF (as drawing R2).
UPS will execute battery test for 10 seconds,
if the self-test is successful, it show as
drawing W; otherwise, it will show as drawing
D & error message at the same time.

drawing X
9. Turn off the UPS and the input breaker of the
Utility.
10. Your Setting changes are complete.
4.4.6. UPS Is Off Due to Unknown Reason
drawing W and Its Trouble Shooting

4.4.5. UPS Default Settings and Their 1. If there is a serious abnormal condition oc-
Alternatives curred, the UPS will lock itself in “OFF” posi-
tion as shown in the drawing Y and a abnor-
1. Make sure the UPS is not “ON” yet, which mal message will show in the LCD screen.
means it is not in Line Mode or Backup
Mode. Press on UPS “ON” Switch and
scroll down key pads simultaneously for
approx. 3 seconds, the buzzer will sound
twice, the LCD display screen shows as
drawing P1, then the UPS is under setting
mode now.
2. To scroll down the LCD screen, you may re-
fer to Chapter 4.4.4. point 2.
3. Except Buzzer(as drawing P1 & P2) and self- drawing Y
test(Q1 & Q2), all the rest default settings 2. For some special conditions, the UPS will
may be changed by pressing scroll lock itself; however, it is still allowed to have
up key pad. Drawings S1 and S2 mean bypass output in most of conditions and the
the bypass input acceptable window, it can LCD screens will show as drawing Z and er-
be 176V AC~ 264V AC or 187V AC~264V ror message will be shown on the screen.
AC for 220V AC system.
4. Drawing S means the bypass frequency
window of the inverter output, the acceptable
setting values are +/-3Hz and +/-1Hz.
5. Drawing T means the acceptable Inverter
Output Voltage, of which voltage is 220V,
230V, or 240V for 220V AC system
6. Drawing U1, U2 and U3 mean the operation
modes of the UPS, of which alternative is drawing Z
Online, fixed 50Hz Output or fixed 60Hz
Output. 3. To release the UPS lock, please proceed the
7. Drawing V means the adjustments of the followings:
Inverter Output, which may be calibrated as (a) Check those error messages recorded
0%, +1%, -1%, +2%, -2%, +3%, or -3%. (b) Check to see Chapter 6.1 to trouble
8. When all the setting changes are done, you shoot the problem of the UPS; otherwise,
have to press enter key pad to save all consult your local distributor for service.
the changes when the LCD screen shows as (c) Press key pad for 5 seconds and
drawing X. All those changes will be acti- buzzer will sound twice.

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 Installation and Operation
(d) Turn off the Breaker of the Utility Input.
4.6. Battery Replacement
(e) The UPS lock problem is solved now.
Step 1
EN
4.4.7. Shut Off
1. Press key pad for about 5 seconds, the
Inverter output will be turned off, then the
output load is supplied by Bypass loop and
the LCD screen shows as Drawing B.
2. Turn off the input of the UPS.
3. The UPS is turned off completely.
4.5. Status & Alarm Buzzer
The following table helps to define some of the
common UPS statuses with respect to their
buzzer beep descriptions.

Buzzer Beep
Status Definitions
Descriptions
UPS faulty, Inverter
Long Continuous
shutdown. All functions
Beep
inhabited.
Single Step 2
UPS faulty, loads continue
successive beep
to be supplied via Inverter
with ~ 2 sec
or Bypass.
interval
Single short
successive beep
battery mode
with ~1 sec
interval
Very quick and
battery low short successive
beep
confirm/RS232 port 2 quick & short
receiving beeps Step 3
1 quick & short
service mode ok
beep
2 successive
quick & short
UPS initial starts up with
beeps, repeating
self test
per ~2 sec
interval.

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 UPS Working Principle
Step 4 The table below provide a summery guide to
1KVA the UPS operating modes against the Utility AC
Power Source conditions.
EN

Utility UPS Operating LEDs

Conditions Modes Display
indications
Rectifier convert AC to
DC, battery charging,
, ,
Inverter convert DC to
Mains Available LEDs remain
AC and supply to loads
illuminated
with clean & stable
power.
Rectifier and charger
stop operating, Battery
2K/3KVA discharge via DC~DC
boost circuit and supply
Mains Absent
to Inverter. Loads LED (Nr. 2)
(under or over
continue to receive off,
voltage)
supply from Inverter.
Alarm buzzer beeps,
UPS now on battery
mode.
Rectifier and charger
stop operating, Battery
discharge via DC~DC
boost circuit and supply LED off,
Mains Absent,
to Inverter. Alarm LED illuminated.
Battery low
buzzer beeps with quick In LCD lights up
voltage
& short succession, .
indicating battery power
5. UPS Working Principle low and Inverter may
stop supply soon.
5.1. UPS System Block Diagram
Paragraph 5.2 ~ 5.7 below provide detailed de-
scriptions of the UPS operating principle.
5.2. When Mains is Available

Fig 5.1

Figure 5.1 above illustrates the True On-Line Fig 5.2

Double Conversion architecture of the UPS
system. The major modules consist of:

1. An AC to DC power converter (Rectifier) with When Mains is available, the AC source is rec-
PFC control circuit tified to DC, partially fed into the charger to
2. A DC to AC power high frequency inverter charge battery and partially fed into inverter.
3. An Intelligent Battery Charger The inverter revert the DC to a cleaned and
4. A bank of stationary maintenance-free pure AC to supply energy to the load con-
batteries nected. The , , LED’s illuminated.
5. A DC to DC push/pull converter control
circuit
6. A Static Bypass Loop
7. Input & Output EMI Filter

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 UPS Working Principle
by the inrush produce by the loads, the UPS
5.3. When Mains is Absent
The working principle of the UPS under Mains
is equipped with electronics overload protec-
tion feature as standard. If the UPS loading is
EN
absent condition is illustrated as follows: >105~120% of its capacity, it will switch to
bypass mode in 30 seconds to protect the In-
verter. If overload condition is eliminated by
reducing the load to <105%, the UPS will
switch back to Inverter mode automatically. If
the UPS is over 150% loading, it inverter will
shutdown immediately.
Fig 5.3
2. The UPS Bypass loop is also equipped with
overload protection. Its overload capacity is
illustrated by the graph & table below.

1. When Mains absent, the UPS will direct the

battery energy automatically to the Inverter
without delay, and turn off the charger and
AC/DC converter. The inverter revert DC to
AC to supply energy to the output load con-
nected without interruption. The (Nr. 5)
LED only will be illuminated.

2. When Mains is back to Normal, the UPS will

turn on the AC/DC converter, turn off DC/DC
converter and switch the charger to charging
mode. It has the same working principle as
figure 5.2.

3. During a Power outage, the UPS will work as

illustrated in figure 5.3. When Battery is low,
buzzer will beep continuously till battery is
completely cut off. The battery low protection
5.5. Inverter Failure
of the UPS will cut off battery supply after a
preset threshold to avoid the battery from 5.5.1. Output Load short circuit when
over-drain. The LED & symbol in supply via inverter
LCD will light up till the UPS is completely cut
If output load is short circuited while supply via
off. The UPS will re-start automatically when
Inverter, the UPS will shutdown Inverter auto-
Mains is available.
matically and stop supply to the loads. The
5.4. Overload Condition Fault LED lights up and the buzzer will beep
continuously. The UPS will not switch on auto-
matically after short circuit condition is elimi-
nated. The UPS has to be re-start manually
(refer to ‘Start Up in Normal AC Mode).

Fig 5.4

1. Generally modern day electronics & IT

equipment generate an inrush current when
switching on. The amount of inrush current Fig 5.5
varies from equipment to equipment, some
can be as high as 6 times its rated capacity
while others produce negligible inrush. To
prevent severe damage to its Inverter cause

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 Maintenance Guide
5.5.2. Inverter/Internal Over temperature 6. Maintenance Guide
If the UPS experiences internal over-tempera- 6.1. Trouble Shooting EN
ture when Utility is normal, it will switch to by- When the UPS becomes faulty or malfunctions
pass loop. The UPS will switch back to inverter during operation, you may check the fault lists
mode when the over-temperature situation is below for respective solutions. Should the
eliminated. If over temperature occurs when problem persists, please contact your local
Utility is abnormal, the buzzer will beep con- dealer for assistance.
tinuously and the Fault LED will light up. The Situation Check Items Solution
UPS will cut off supply to the loads. UPS Fault LED
5.5.3. Inverter Over-current and Inverter
Read the error 1.Er05, Er25, 1. Check battery
Output Voltage Out of tolerance code from the LCD connection if is
display. properly done.
If the UPS inverter delivers over-current and Measure Battery
out-of-tolerance voltage to its outlets, the UPS voltage to ensure
is out of order. The UPS will switch to bypass batteries are
loop when Utility is normal. The Utility LED charged or healthy.
and Fault LED will light up. Recharge batteries
for 8 hours if
2. Overload necessary. Simulate
If these two fault conditions occur when Utility Utility outage to
verify if UPS is able
is abnormal, the UPS will cut off the supply to to provide DC back-
its outlets and the Fault LED will light up. up. Otherwise
consult your local
3.Er11 (UPS Over dealer right away.
Temperature) 2. Disconnect some
non critical loads
form the UPS output
until overload
ceases. Check if
4.Site there is any short
wiring/Ground circuit between
fault cables due to broken
cable insulator.
Replace the cables
in necessary.
5.Er14 (Fans out 3. Remove any objects
of order) obstructing the
ventilation louvers.
Verify if the cooling
fans are working
properly. Contacts
6.Other error your local dealer to
codes replace the fans if
necessary.
4. Verify if the “L” & “N”
phase of the Utility
AC source has been
wrongly wired or if
the Ground-Neutral
Voltage exceeded
the limits
5. Verify if the
ventilating fans are
functioning properly.
Do not attempt to
replace the fans by
yourself. Contact
your local dealer for
replacement.
6. Consult your local
dealer for
assistance.

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 Maintenance Guide
6.2. Error Codes and Their
Situation
UPS fails to
Check Items Solution
If the backup
Descriptions EN
provide battery time remains
backup or its back non-satisfactory Code Descriptions
up time is shorter after 8 hours of
than its intended charging, please
Er05 Battery weak or faulty
performance. contact your Er06 Output short-circuited
local dealer for
battery Er07 EPO mode
replacement.
Er11 UPS over-temperature
UPS is normal but Check if all power If problem Er12 Inverter overload
no Output to load codes are properly persist, consult
connected. your local dealer Er14 Fans out of order
for technical
assistance.
Er18 EEPROM's data error
Utility Low (<170V) &
The UPS switches 1. If any power 1. Do not use Er24
to battery mode strip is power strip. Battery Disconnect
then back to Utility connected 2. Replace the Er28 Bypass overload
mode, when to the UPS. wall
connected device 2. Verify if there is receptacle/cab
EEPROM's data not
is turned on. Or, any damage to le cord plug. Er31 conform to the Jumper
the UPS the utility Setting
switches back and Wall Receptacle
forth between or if the cable
battery and Utility. cord plug is
6.3. Maintenance
faulty. Clean the dust from the ventilation openings
Strange noise and Immediately shut
smell down the whole
and intakes on the rear panel.
System. 1.Turn off the UPS and wipe the casing with a
Disconnect the damp cloth.
power from the 2.Periodically unplug the power cord of the
UPS and call for UPS from the wall receptacle to test the
service.
UPS is unable to Check that the condition batteries. The period should be
provide backup battery determined by the user according to his
power source connectors are requirements as well as surroundings.
fully engaged. 3.Be sure you have already saved your appli-
Allow the battery
to recharge if the
cation before you proceed the battery dis-
batter is weak. If charging capability test.
problem persist
after recharging,
replace the
battery. If
problem persist,
consult your
local dealer,
Rittal or
customer service
for technical
assistance.

Note!
When the Fault LED is
illuminated, the error code is shown
in the LCD display. Check the error
code.

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 Bundle Software Installation Guide
7. Bundle Software Installation consistent for the whole parallel system - or
Guide specific values from the single modules.
UPS EN
External SNMP-Adapter
7.1. Hardware Installation
1. Connect the male connector of RS232/USB
9

cable to the UPS communication port. Ethernet

2. Connect the female connector of the
RS232/USB cable to a dedicated RS232 port
of the Computer.
3. For optional interface cards, please refer to Internal SNMP-Card

Chapter 8 for more details.

8.1. SNMP Adapter
The adapter may be configured via Telnet,
HTTP (Web-Browser) or serial connection
EPO

(Terminal). For normal operation at least one

network connection (Ethernet) is required.
The SNMP adapter can be used, utilising the
RCCMD send function, for an automatic net-
work wide shut down or just for informing con-
DC 36 V
G

nected users. The shut down procedure can be

initiated on a low residual battery autonomy
time (downtime) or by a countdown timer which
is started at the beginning of the alarm. A shut
down is therefore possible without extra input
from the operator, and is fully software con-
trolled.
AC OUTPUT
2

8.2. Internal SNMP Adapter

7.2. Software Installation

Please visit our website www.rimatrix5.com and
for download from UPS software
www.rimatrix5.com/dl_power.htm.
8. Optional Communication Card
The Simple Network Management Protocol The Internal SNMP-Card can be inserted into
(SNMP) is a worldwide-standardized communi- an appropriate extension slot of the PMC. This
cation-protocol. It is used to monitor any device adapter communicates via the serial port of the
in the network via simple control language. The UPS and makes a direct multiple server shut
UPS-Management Software also provides its down possible without additional SNMP man-
data in this SNMP format with its internal soft- agement software.
ware agent. The operating system you are us-
ing must support the SNMP protocol. We offer For detailed information please see Software
our software with SNMP functionality for Novell, Manual provided with the PMC-Software CD
OS/2, all Windows running on INTEL and AL- ROM.RCCMD - Remote Console Command
PHA, DEC VMS, Apple. module for a multi-server shutdown. This
Two types of SNMP interfaces with identical stand-alone software module is designed to re-
functionality are available: an external SNMP- ceive and execute a command issued by a re-
Adapter (Box) and an internal SNMP-Card. mote device. Thanks to RCCMD it is possible
Both can manage a parallel system (N mod- to execute a shutdown in an heterogeneous
ules) and return either global values - which are multiplatform network. The new release
RCCMD2 is an application available for all Op-

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 Customer Service
erating Systems, analogous to PMC-Software.
Our SNMP Interfaces are compatible to
RCCMD.
EN
9. Customer Service
If you have any technical questions or ques-
tions concerning our product spectrum, contact
the following service address:

Tel.: +49 (0)2772/505-1855

http://www.rimatrix5.com
E-mail: info@rittal.de

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 Technical Informations
10. Technical Informations
Model 1KVA 2KVA 3KVA EN
VA Rating
Apparent Output Power 1000VA 2000VA 3000VA
Active Output Power 700Watts 1400Watts 2100Watts
Power Factor 0,7
Topology Double conversion On-Line
Type Rack/Tower
Agency Approvals 230V Models: CE
Input
Voltage Window 230V 120/140/160 - 288Vac
Base on load percentage (0~33/33~66/66~100%)
Low Line
230V 120/140/160Vac
Transfer
Voltage Low Line
230V 170Vac
Comeback
Range
High Line
230V 288Vac
Transfer
High Line
230V 278Vac
Comeback
Frequency 50/60 Hz auto-select, ± 5Hz
Phase Single phase with ground
PF > 0,99 at full rated linear load
Typical Transfer Time 0 ms.

AC Leakage current 230V ≤ 3,5mA

Surge Protection 230V 300 joules
Output
Voltage 230V 230V,adjustable to 220/230/240
Voltage Regulation ≤± 1% until low battery warning
Frequency(Synchroniz
Output 3Hz or 1Hz (setting by software)
ed Range)
(INV. mode)
Frequency(Battery
±0,1% (0,05~0,06Hz) unless synchronized to line
Mode)
Current Crest Factor 3:1
≤ 3% THD(Linear Load)
Harmonic Distortion
≤ 7% THD(Non-Linear Load)
Efficiency Transient
≤ 60ms/5%
Response(ms)
Waveform Pure Sine wave
Efficiency To AC Mode (Full load) 85% 85% 88%
To Battery Mode (Full
83% 83% 85%
load)

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 Technical Informations

Model 1KVA 2KVA 3KVA EN

Battery System
Type 12V/7,2Ah 12V/7,2Ah 12V/9Ah
Numbers of Batteries 3 6 6
Backup Time(20%) >66min. >66min. >59min.
Backup Time(40%) >27min. >28min. >19min.
Backup Time(60%) >14min. >14min. >12min.
Backup Time(80%) >10min. >10min. >8min.
Backup Time(100%) >7min. >7min. >5min.
Recharging Time 4 Hours to 90%
Charging Current (Max.) 1,1A 2,16A 2,7A
Charging Voltage 41,0Vdc±0,5V 82,0Vdc±0,5V 82,0Vdc±0,5V
Hot Swappable Battery Yes
Internal battery Yes
DC leakage current ≤ 30µA (±10µA) with no AC applied and the unit in the off position
Battery type Sealed, non-spillage, maintenance-free, lead acid
Transfer Time
AC to DC Zero
Inverter to Bypass 2,5ms(Typical) Zero
DC Start Yes
Self Diagnostics By button of the panel or Software Control
Front Panel
Load Level/Battery Level/ Battery Mode/ Normal Mode/Bypass Mode/ Self-Test/
LED Weak/Bad Battery/Site Wiring Fault/ Fault/ Overload/Programmable
Outlet1//Programmable Outlet2
Key ON Button/ OFF Button/ (Test/Alarm Reset Button)
Protection
(AC Mode )
<105% continuous
>106% ~ 120% for 30 seconds transfer to bypass
>121% ~ 150% for 10 seconds transfer to bypass
>150% for immediately transfer to bypass
Buzzer continuously alarms.

Overload

(Battery Mode)
<105% continuous
>106% ~ 120% for 30 seconds shuts down
>121% ~ 150% for 10 seconds shuts down
>150% for immediately shuts down
Buzzer continuously alarms.

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 Technical Informations

Model 1KVA
(Bypass Mode)
2KVA 3KVA EN
<105% continuous
>106% ~ 120% for 250 seconds shuts down
>121% ~ 130% for 125 seconds shuts down
>131% ~ 135% for 50 seconds shuts down
>136% ~ 145% for 20 seconds shuts down
>146% ~ 148% for 5 seconds shuts down
>149% ~ 157% for 2 seconds shuts down
>158% ~ 176% for 1 seconds shuts down
>177% ~ 187% for 0,32 seconds shuts down
>188% for 0,16 seconds shuts down
Buzzer continuously alarms.
Bypass mode : Input Fuse/Input Breaker
Short Circuit Normal Mode: Output Breaker/Electronic Circuit
Battery Mode: Output Breaker/Electronic Circuit
Battery ABDM
EPO UPS shuts down immediately
Over Normal Mode Transfer to Bypass Mode
Temperature Battery Mode UPS shuts down immediately
Audible Alarm
Battery Mode Sounding once every 1,5 seconds
Low Battery Sounding once every 0,2 seconds
Overload Sounding once every 3 second
Fault Continuously Sounding (or Sounding once every 3 second)
Physical
Dimensions(HxWxD in mm) 88(2U)x440x405 88(2U)x440x 650 88.8(2U)x440x 650
Weights 15,7kg (34,5Ib) 29,4kg (64,7Ib) 29,7kg (65,3Ib)
Input Connection 10A, IEC 320-C14 10A, IEC 320-C14 16A, IEC 320-C20
230V (4) 10A,IEC 320-C13
Output Connection (6) 10A,IEC 320-C13
(1) 16A,IEC 320-C19
Environmental
Operation Temperature 0 - 40 °C
Noise Level < 50 dBA
Relative Humidity 0 to 90% (Without condensation)
Interface
Interface Type 1 *USB port+ 1*RS-232 port
SNMP Power management from SNMP manager and Web browser
Compatible platforms Windows 95/98/NT/2000/XP/Vista, Novell NetWare, Linux, etc.
Standards and Certification
Safety IEC/EN 62040-1-1,IEC 60950-1
Performance IEC/EN 62040-3
IEC/EN62040-2 Class A, FCC Part 15 Subpart B Class A, IEC/EN55011, CISPR11,
EMC
IEC61000-4-2/-3/-4/-5, IEC61000-2-2, IEC61000-3-2/-3
Markings CE

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 Technical Informations

Model 1KVA 2KVA 3KVA EN

Backup Time with Extended Battery Module
Load
100% >66min. >34min. >30min.
80% >90min. >52min. >46min.
1 extended Battery module
60% >120min. >69min. >60min.
40% >180min. >109min. >95min.
20% >350min. >210min. >180min.
Load
100% >130min. >66min. >60min.
80% >160min. >90min. >75min.
2 extended Battery module
60% >220min. >160min. >109min.
40% >325min. >180min. >160min.
20% >630min. >350min. >310min.

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 Technical Informations

EN

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