Automatic Transfer Switch Controller, ATC-300+

Operation and Maintenance Manual

Instruction Booklet
Rev: 01/20 4.03-12

Description Page
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Status Monitoring and Setpoints . . . . . . . . . . . . . . . . . . 10
Typical Function of the ATC-300+ Controller. . . . . . . . . . 12
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Troubleshooting and Maintenance . . . . . . . . . . . . . . . . . 21
Appendix A: Display Messages for Status and Timers . . . . 25
Appendix B: Operational Flowcharts . . . . . . . . . . . . . . . . 26

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Instruction Booklet
Page 2 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller

CAUTION CAUTION
THE ATC-300+ CONTROLLER IS FACTORY PROGRAMMED FOR A COMPLETELY READ AND UNDERSTAND THE MATERIAL PRESENTED
SPECIFIC AUTOMATIC TRANSFER SWITCH. DO NOT ATTEMPT TO IN THIS DOCUMENT BEFORE ATTEMPTING INSTALLATION, OPERA-
INTERCHANGE ATC-300+ CONTROL DEVICES WITHOUT CONSULT- TION, OR APPLICATION OF THE EQUIPMENT. IN ADDITION, ONLY
ING EATON ELECTRICAL. QUALIFIED PERSONS SHOULD BE PERMITTED TO PERFORM ANY
WORK ASSOCIATED WITH THIS EQUIPMENT. ANY WIRING
All possible contingencies that may arise during installation, oper- INSTRUCTIONS PRESENTED IN THIS DOCUMENT MUST BE FOL-
ation, or maintenance, and all details and variations of this equip- LOWED PRECISELY. FAILURE TO DO SO COULD CAUSE PERMANENT
ment do no purport to be covered by these instructions. If further EQUIPMENT DAMAGE.
information is desired by the purchaser regarding a particular
installation, operation, or maintenance of particular equipment,
1.2 Background
please contact an authorized EATON Sales Representative or the Transfer switches are used to protect critical electrical loads
installing contractor. against loss of power. The load’s Source 1 power source is
backed up by a Source 2 power source. A transfer switch is con-
nected to both the Source 1 and Source 2 power sources and
Section 1: Introduction supplies the load with power from one of the two sources. In the
event that power is lost from Source 1, the transfer switch trans-
1.1 Preliminary Comments and Safety Precautions fers the load to the Source 2 power source. This transfer can be
This technical document is intended to cover most aspects asso- automatic or manual, depending upon the type of transfer switch
ciated with the installation, application, operation, and mainte- equipment being used. Once Source 1 power is restored, the
nance of the Automatic Transfer Controller (ATC)-300 Controller. load is automatically or manually transferred back to the Source 1
It is provided as a guide for authorized and qualified personnel power source, again depending upon the type of transfer equip-
only in the selection and application of the ATC-300+ Controller. ment being used.
Please refer to the specific WARNING and CAUTION in Section In automatic transfer switch (ATS) equipment, the switch’s intel-
1.1.2 before proceeding. If further information is required by the ligence system initiates the transfer when the Source 1 power
purchaser regarding a particular installation, application, or main- falls below or rises above a preset voltage or frequency. If the
tenance activity, please contact an authorized EATON sales rep- Source 2 power source is a standby generator, the ATS initiates
resentative or the installing contractor. generator start up then transfers to the Source 2 power source
1.1.1 Warranty and Liability Information when sufficient generator voltage is available. When Source 1
power is restored, the ATS automatically transfers back to the
No warranties, expressed or implied, including warranties of fit-
Source 1 power source and initiates generator engine shutdown.
ness for a particular purpose of merchantability, or warranties
arising from course of dealing or usage of trade, are made regard- An ATS consist of three basic elements:
ing the information, recommendations and descriptions contained
herein. In no event will EATON be responsible to the purchaser or 1. Main contacts to connect and disconnect the load to and
user in contract, in tort (including negligence), strict liability or from the power sources.
otherwise for any special, indirect, incidental or consequential 2. A mechanism to transfer the main contacts from source to
damage or loss whatsoever, including but not limited to damage source.
or loss of use of equipment, plant or power system, cost of capi-
tal, loss of power, additional expenses in the use of existing 3. Intelligence/supervisory circuits to constantly monitor the
power facilities, or claims against the purchaser or user by its condition of the power sources and thus provide the intelli-
customers resulting from the use of the information and descrip- gence necessary for the switch and related circuit operation.
tions contained herein.
This manual deals with the third basic element of the ATS, the
1.1.2 Safety Precautions required intelligence/supervisory circuits. Earlier ATSs were con-
All safety codes, safety standards, and/or regulations must be trolled by relay logic type or a solid-state, single board controllers.
strictly observed in the installation, operation, and maintenance In either case, the control panel consisted of a number of individ-
of this device. ually mounted and wired devices offering a limited amount of sys-
tem flexibility, especially in the case of the relay logic design.
The ATC-300+ Controller advances the application of intelli-
gence, supervisory, and programming capabilities for ATS equip-
WARNING ment. The Eaton controllers are continuing to be enhanced,
mainly through firmware for present real world applications. The
THE WARNINGS AND CAUTIONS INCLUDED AS PART OF THE PRO- smartEST (smart Eaton Switch Technology) brings a new stan-
CEDURAL STEPS IN THIS DOCUMENT ARE FOR PERSONNEL SAFETY dard in Automatic Transfer Switches.
AND PROTECTION OF EQUIPMENT FROM DAMAGE. AN EXAMPLE
OF A TYPICAL WARNING LABEL HEADING IS SHOWN ABOVE TO 1.3 Product Overview
FAMILIARIZE PERSONNEL WITH THE STYLE OF PRESENTATION.
THIS WILL HELP TO INSURE THAT PERSONNEL ARE ALERT TO The ATC-300+ Controller is a comprehensive, multi-function,
WARNINGS, WHICH APPEAR THROUGHOUT THE DOCUMENT. IN microprocessor based ATS controller. It is a compact, self-con-
ADDITION, WARNINGS AND CAUTIONS ARE ALL UPPER CASE AND tained, panel mounted device designed to replace traditional relay
BOLDFACE.
and solid-state logic panels.

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 Instruction Booklet
Effective: January 2020 Page 3
ATC-300+ Automatic
Transfer Switch Controller
Designed to meet the needs of markets worldwide, the Re-Transfer
ATC-300+ Controller: Re-transfer is defined as a change of the load connection from
the Source 2 to the Source 1.
• Is a UL Recognized Component
• Complies with UL 1008/ CSA 22.2-178 Source 1
• Meets the Intent of UL 991 Source 1 is the primary source (normal source, normal power
source, or normal).
• Meets IEC 1000-4-2, 1000-4-3, 1000-4-4, 1000-4-5, 1000-4-
6, and 1000-4-11 Source 2
• Meets CISPR 11, Class A Source 2 is the secondary source (emergency source, emergency
• Complies with FCC Part 15, Class A power source, emergency, standby, or backup source).
• Meets European Standards Conformance (CE mark) Source 1: Unavailable
• Seismic Source 1 is defined as unavailable or “failed” when it is outside of
The ATC-300+ Controller provides an unmatched degree of pro- its undervoltage/overvoltage/ underfrequency/overfrequency/volt-
grammed flexibility to address the needs of any system. It oper- age unbalance/phase reversal (if applicable) setpoint ranges for
ates from all system voltages between 120 and 600 Vac, single- the nominal voltage and frequency setting.
phase and 3-phase, at 50 or 60 Hz. In addition, a period of no Source 2: Unavailable
control power operation is provided. The ATC-300+ Controller Source 2 is defined as unavailable or“failed” when it is outside of
monitors the condition of the 3-phase line-to-line voltage and fre- its undervoltage/overvoltage/ underfrequency/overfrequency/volt-
quency of both the Source 1 and Source 2 power sources. It can age unbalance/phase reversal (if applicable) setpoint ranges for
also be programmed for single-phase operation. The ATC-300+ the nominal voltage and frequency setting for a time exceeding
Controller provides the necessary intelligence to insure that the 0.5 seconds after the TDEF time delay expires.
switch operates properly through a series of programmed sensing
and timing functions. Transfer
Transfer is defined as a change of the load connection from the
A standard ATC-300+ Controller will: Source 1 to the Source 2 power source, except when specifically
• Monitor Source 1 and Source 2 power source voltages and fre- used as “Transfer to Neutral”.
quencies; Transfer to Neutral
• Provide overvoltage/undervoltage monitoring of the Source 1 Transfer to neutral (or Open, Trip) is defined as when the load cir-
and Source 2 power sources; cuits are disconnect from both the Source 1 and Source 2 power
• Permit customer programming; sources.
• Display real-time and historical information; Unconnected
• Permit system testing; Unconnected is defined as when the input is not shorted by an
• Store customer/factory established parameters in nonvolatile external contact or connection.
memory; and VIN, RMS
• Provide faceplate source status indications. Refers to the operating input voltage (Vac, RMS).

1.4 Glossary 1.5 Functions/Features/Options

With respect to their use within this document and as they relate The primary function of ATC-300+ Controller is to accurately
to ATS and controller operation, the following terminology is monitor power sources and provide the necessary intelligence to
defined. operate an ATS in an appropriate and timely manner. In addition,
Available the ATC-300+ Controller provides programming through the
A source is defined as “available” when it is within its undervolt- device’s faceplate or communication option.
age/overvoltage/ underfrequency/overfrequency (if applicable) 1.5.1 Operational Simplicity
setpoint ranges for the nominal voltage and frequency setting.
From installation to programming to usage, the ATC-300+ Con-
Connected troller was designed with operational simplicity in mind. Only one
Connected is defined as when the input is shorted by an external style needs to be considered, regardless of input/output require-
contact or connection. ments or system voltages and frequencies. The ATC-300+ Con-
troller provides the functionality of numerous other devices
Failsafe combined in one package that mounts in 6.5 by 8.5 inches of
Failsafe is a feature that prevents disconnection from the only panel space.
available power source and also forces a transfer or re-transfer
operation to the only available power source. The user-friendly front panel interface simplifies routine opera-
tion, programming, data presentation, and setting adjustments.
Note: The ATC-300+ controller is a newer version of the ATC-300. An LCD-based display provides the flexibility of a back-lit display
for enhanced visibility. The operation of the front panel mem-
brane pushbuttons move the ATC-300+ Controller display from
function to function or step to step within a function, forward
and backwards on the display.

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Instruction Booklet
Page 4 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller
1.5.2 Standard and Optional Features 6. Source 2 Monitoring and Protection
A variety of programmable features are available with the ATC This feature provides monitoring and protection based on the
300+ Controller to meet a wide variety of application require- Source 2 voltage and/or frequency setpoints. All feature 5
ments. The majority of features can be enabled or disabled via functions are “failsafe” operations.
setpoint or by specific wiring connections. Some features may
not be available based on transfer switch product type or in com- 5H/26H. Phase Reversal Protection
bination with other features. For example Time Delay Neutral
(TDN) is only available for open delayed transition (load discon- For a 3-phase wye source, this feature monitors the phase
nect) product types. The transfer switch product type is typically sequence of the sources. If a source does not have the same
factory set to match the transfer switch that the ATC-300+ con- ABC or CBA sequence as the setpoint value, that source will
troller is installed in, but may be changed via the front panel be considered “Unavailable”.
"Change Setpoints" function in the event field replacement is For a 3-phase delta source, this feature should be turned off
required. via the PHASE REV setpoint.
1.5.2.1 Standard Features List 5J/26J. 3-Phase Undervoltage and Underfrequency Protection
The following is a list of some of the standard features of the
ATC-300 Controller. Adjustable Undervoltage:
Dropout: 70 - 97% of nominal (0=Disabled)
1. Time Delay Normal to Emergency (TDNE) Pickup: (Dropout +2%) - 99% of nominal (0=Disabled)
This feature provides a time delay when transferring from Adjustable Underfrequency:
the Source 1 to the Source 2 power source. Timing begins Dropout: 90 - 97% of nominal (0=Disabled)
when Source 2 becomes available. It permits controlled Pickup: (Dropout +1Hz) - 99% of nominal (0=Disabled)
transfer of the load circuit to Source 2.
5K/26K. 3-Phase Overvoltage/Overfrequency
Adjustable 0 - 1800 Seconds
Adjustable Overvoltage:
2. Time Delay on Engine Starting (TDES) Dropout: 105 - 120% of nominal (0=Disabled)
Pickup: 103% - (Dropout –2%) of nominal (0=Disabled)
This feature provides a time delay of the signal to initiate the
engine/generator start cycle in order to override momentary Adjustable Overfrequency:
power outages or voltage fluctuations of Source 1. Dropout: 103 - 110% of nominal (0=Disabled)
Pickup: 101% - (Dropout -1Hz) of nominal (0=Disabled)
Adjustable 0 - 120 Seconds
5L/26L. 3-Phase Voltage Unbalance
3. Time Delay Emergency to Normal (TDEN)
This feature provides a time delay of the re-transfer opera- For a 3-phase wye source, this feature monitors phase volt-
tion to permit stabilization of Source 1. Timing begins when age ratios. Voltage unbalance (%) is calculated using the
Source 1 becomes available. If Source 2 fails during timing, NEMA line voltage unbalance rate (LVUR) definition which is
then re-transfer is immediate, overriding the time delay. maximum voltage deviation from average line voltage
divided by average line voltage. User-selectable setpoints are
Adjustable 0 - 1800 Seconds
available for dropout and pickup unbalance settings (mini-
4. Time Delay for Engine Cool-down (TDEC) mum 2% differential). Dropout is adjustable from 5 to 20%.
Pickup is adjustable from 3% to (Dropout –2%). A setpoint
This feature provides a time delay of the signal to initiate the for user-selectable time delay from 10 to 30 seconds is pro-
engine/generator stop cycle after the re-transfer operation. vided. A user-selectable setpoint for enable and disable is
This allows the engine/generator to cool down by running provided.
unloaded. Timing begins on completion of the re-transfer
cycle. When an unbalance condition is detected on the Source, the
Unbalance Timer (TD UNBAL) starts timing. If the voltage
Adjustable 0 - 1800 Seconds unbalance is not resolved before the TD UNBAL times out,
5. Time Delay Neutral (TDN) that source will be declared unavailable.

This feature provides a time delay for a three position switch For a 3-phase delta source or HRG (High Resistance Ground-
in the neutral or open position. ing), this feature should be turned off via the VOLT UNBAL
setpoint.

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 Instruction Booklet
Effective: January 2020 Page 5
ATC-300+ Automatic
Transfer Switch Controller
6. Test Operators 12D. Source 2 - Source Connected
Eaton ATSs are provided with a Test Pushbutton on the This feature provides a red LED that, when lit, indicates the
front panel of the controller that simulates a loss of the load is connected to Source 2.
Source 1 power source as standard (Feature 6B). All pro-
grammed time delays (TDNE, TDEN, etc.) will be performed Power Source Availability
as part of the Test. Engine run time of the Test is equal to Provides LEDs to indicate if a power source is available.
the Plant Exerciser programmed setpoint. All Tests are LEDs may be integral or separate from the controller.
Failsafe protected.
12G. Source 1 - Available
6B. Test Pushbutton
This feature provides a white LED that, when lit, indicates
Programmable setpoints include: Source 1 is available.
1. Load, No Load Testing, or Disabled and 12H. Source 2 - Available
2. Engine run time is equal to the Plant Exerciser This feature provides an amber LED that, when lit, indi-
setting. cates Source 2 is available.
7. Time Delay Emergency Fail (TDEF) 23. Plant Exerciser (PE)
This feature provides a time delay that prevents a con- This feature provides a means for automatic testing of the
nected emergency source from being declared “failed” in engine/generator set or standby power system. All pro-
order to override momentary generator fluctuations. If the grammed time delays will be performed during plant exer-
Source 2 power source remains in the failed state then, 0.5 ciser operations.
seconds after the TDEF timer expires, the transfer switch
will proceed with the programmed sequence for re-transfer. 23K. Plant Exerciser Selectable – Disabled/1/7/14/28 Day Inter-
This time delay is only implemented when the Source 2 val
power source is a generator.
This feature provides for automatic test operation of the
Adjustable 0 - 6 Seconds generator. Available test cycles are daily, 7, 14, or 28
days with duration equal to the programmed engine test
8. Time Delay Bypass Pushbutton time.
This feature provides a way (by pushing the Help and Step Programmable setpoints allow for selection of three test
pushbutton simultaneously) to bypass the TDNE (Feature cycles:
1) and/or TDEN time delays. The Time Delay Bypass func-
tion, when activated by pushing the Help and Step push- • Engine Start/Run Only (No Load);
button simultaneously, will reduce any or all of the • Exercise with Load Transfer; or Disabled
programmed time delay to zero. • This is a “Failsafe” operation.
8C. Bypass TDEN 26. Source 1 - Monitoring and Protection
This feature provides a membrane pushbutton to bypass This feature provides Source 1 monitoring and protection
the TDEN time delay. functions. If the Source 1 power supply fails, then the
8D. Bypass TDNE ATC-300+ will begin the sequence of operations neces-
sary to transfer the load circuit to the Source 2 power
This feature provides a membrane pushbutton to bypass source. All Feature 26 monitoring and protection func-
the TDNE time delay. tions are “failsafe” operations.
12. Power Source Annunciation 26D. Go to Source 2
This feature provides LEDs to give switch position and This feature provides the capability for an external contact
power source availability indications. opening to initiate a load power transfer to the Source 2
power source. This includes starting the engine/generator,
Switch Position performing the programmed time delays, and the transfer
Provides LEDs to indicate the switch position. The auxiliary operation. Re-transfer will occur when the external con-
switches on the switching device are used for the switch tact is closed or under a “failsafe” condition. A connection
position. point on the controller for the connection of an external
contact is included.
12C. Source 1 - Source Connected
See Table 2 in section 6.5 for all the setpoints in order for the
This feature provides a green LED that, when lit, indicates ATC-300.
the load is connected to Source 1.

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Instruction Booklet
Page 6 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller
29. Alternate Transfer Modes of Operation 35. Pre-Transfer Signal
Provides standard or optional transfer modes, mode selec- This feature provides a signal to a remote device prior to a
tion devices, and operational methods for ATSs. transfer when both sources are available. If either source
is unavailable this signal and delay do not apply. It pro-
29J. Type of Operation Manual Retransfer (MANTR) Operation vides one Form “C” contact (NO/NC) for interface with
(new feature) other equipment (typically elevator controls). The con-
This feature provides for a seletion between an automatic tacts close/open on a timed basis prior to transfer in either
transfer and re-transfer mode or a manual pushbutton re- direction. After TDNE/TDEN times out, this relay closes
transfer to Normal from the Emergency Source mode. If and the Pre-transfer Timer (TPRE) starts timing. After the
this option is not selected the factory default selection is TPRE times out, the transfer proceeds by starting the TDN
automatic. timer if enabled. The pre-transfer relay opens after the
transfer is complete.
32. Delayed Transition Transfer Modes for Open Transition
Transfer Switches Adjustable 0 - 120 Seconds

This feature provides delayed transition transfer modes for 35A. Pre-transfer Signal with 1 N.O. and 1 N.C. Contacts
an open transition transfer switch. Often used in systems This feature provides pre-transfer signal and includes 1
with inductive loads, a delayed transition transfer switch N.O. and 1 N.C. contact.
may prevent or reduce in-rush currents due to out of
phase switching of inductive loads. 36. Emergency Inhibit
32A. Time Delay Neutral This feature enables the Emergency inhibit control input to
inhibit transfers to the Emergency Source. See Control
This feature provides a time delay in the neutral position Inputs section 5.4 for information.
during the transfer and re-transfer operations during which
both Source 1 and Source 2 are disconnected from the 48F. RS-485 with Modbus
load circuit. The time delay is programmable and is the
same for both transfer and re-transfer operations. Provides communications for the ATC-300+ via Modbus
through an integrated RS-485 port. Registers are available
Adjustable 0 - 120 Seconds to read status, voltages, frequencies, and historical data.
Registers are also available for transfer switch control.
32D. In-Phase/Time Delay Neutral (load disconnect capable Setpoints and date/time may be read and/or programmed.
devices) See the ATC-300+ Modbus Communication Guide pn:
Provides In-phase transition, which is a feature that will 66A7787. Includes a Real Time Clock read/set to Modbus,
permit a transfer or re-transfer between 2 available sources with the ability to set the date/time on a specific controller
that have a minimal phase angle difference (synchronized). based on that controller’s address or as a broadcast mes-
This is an open transition transfer that prevents in-rush cur- sage to all controllers using address 0. There are Modbus
rents from exceeding normal starting currents in the case function codes 6 and 15 support to allow writing to individ-
where motor loads are being transferred. In the event that ual and multiple registers/coils for added flexibility. There
the In-Phase does not occur in the time allowed, then the is a Modbus “Clear Alarm” command for remote alarm
unit will transfer using the TDN setting. clear along with a Modbus enable/disable. Includes a Time
Sync Enable and a Time Zone Offset: -720 to +840 min-
Time Delay Neutral provides a time delay in the transfer utes so that time read/written via Modbus is in UTC for-
switch Neutral position when both breakers are open. This mat.
delay takes place when the load is transferred in either
direction to prevent excessive in-rush currents due to out- 1.5.2.2 Optional Features
of-phase switching of large motor loads. The following is a list of a few of the optional features of the
ATC-300+ Controller.
32F. In-Phase Transition (load disconnect capable devices)
HMI
Provides In-phase transition, which is a feature that will An HMI is available for viewing up to 8 switches.
permit a transfer or re-transfer between 2 available
sources that have a minimal phase angle difference (syn- Overcurrent Trip Indication
chronized). The In-phase transition feature includes per- Available only with integral Overcurrent Protection
missible frequency difference and synchronization time (Feature 16). (Shown on Automatic Transfer Controller Dis-
setpoints. In the event source 1 and source 2 fail to syn- play.)
chronize within a specified amount of time, due to exces-
sive phase angle difference or frequency difference, then 12L. Source 1 Tripped (Requires Feature 16) Via ATC-300+
the transfer will take place without regard to phase angle LDC-Based Display
and frequency difference. Devices that do not have load
disconnect capability cannot provide TDN functionality. The Automatic Transfer Controller LCD display will read
Alarm relay will energize and failure will be logged into the “Lockout” if the Source 1 circuit breaker is in the “tripped”
transfer history as either “Sync Fail – Freq” or “Sync Fail – position.
Phase” depending on whether the frequency difference or 12M. Source 2 Tripped (Requires Feature 16) Via ATC-300+
the phase difference was excessive. The adjustable fre- LDC-Based Display
quency difference is 0.0 to 3.0 Hz.
The Automatic Transfer Controller LCD display will read
“Lockout” if the Source 2 circuit breaker is in the “tripped”
position.

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 Instruction Booklet
Effective: January 2020 Page 7
ATC-300+ Automatic
Transfer Switch Controller

Section 2: Hardware Description

2.1 General
The purpose of this section is to familiarize the reader with the
ATC-300+ Controller hardware, its nomenclature, and to list the
unit’s specifications. The information presented is divided into
the following three parts:
• Operator Panel;
• Rear Access Area; and
• Specification Summary.

2.2 Front (Operator) Panel

The front panel, depending on the installation, is normally acces-
sible from the outside of a panel or door. The front panel pro-
vides a means to:
• Alert the user to specific conditions;
• Program the controller; and
• Set and monitor the operating parameters.
The ATC-300+ Controller front panel serves two primary func-
tions: output and input. The output function consists of:
• A two-line, 16 character LCD display module
• Five LED outputs
1 Unit Status
Figure 1. The ATC-300+ Controller Front Panel.
2 Source 1 Available
2.2.1 The Output Function Components
3 Source 1 Connected
The Display
4 Source 2 Available
A 2-line, 16-character alphanumeric LCD Display module is used
5 Source 2 Connected to display all ATC-300+ Controller monitored parameters, set-
There are seven input functions accessible through the pushbut- points, and messages in easy to read formats. The display has a
tons: green high contrast background that allows clear visibility of any
information displayed. The display is continuously lit for clear
1 Help/Lamp Test visibility under poorly lit or no light conditions.
2 Previous / Engine Test Six different displays can be presented via the LCD Display:
3 Next/Enter • Status Display
4 Increase • Source 1 Display
• Source 2 Display
5 Decrease • Time/Date Display
6 Alarm Reset • History Display
• Setpoints Display
7 Bypass Time Delay (TDNE, TDEN)
As a default when there are no active commands or timers being
displayed, the display shows information from the source that is
connected to the load. This is referred to as the “Home” screen.
Line 1: Source 1 or 2 Metered Voltage
Line 2: Date Time
Example: Source 1 480V
1/20/06 3:35PM
See Section 3 for more detailed information.

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Instruction Booklet
Page 8 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller
The LEDs If the LCD Display is displaying the Home screen when the Help/
Lamp Test key is pressed, all of the LED’s will momentarily illumi-
Unit Status nate, then the following information will scroll across the display:
The green Unit Status LED blinks at a rate of once per second • Serial number of the ATC-300+ Controller;
while in the ATC-300 Controller is in the “Run” Mode. This indi-
cates that the ATC-300+ has completed a self-diagnostic and • Hardware revision number (= parts list revision number);
system diagnostic cycle. The self-diagnostic cycle checks include • Feature code – a decodable string listing all optional features
the: programmed in the ATC-300+ Controller; and
• Firmware version.
• Microprocessor operation and
• Memory operation. Previous/Engine Test Pushbutton
When scrolling is being used, by pressing the Previous/Engine
The system diagnostic cycle checks include the: Test pushbutton, the LCD display will go to the previous screens.
• Output relay operation; This new feature allows the user not to have to scroll all the way
• Control input operation; and through anymore if a screen is missed.The Engine Test pushbut-
ton allows the user to test the Source 2 (generator) engine. The
• Transfer switch operation. engine test function can be set with the ATC-300+ Controller to
The Unit Status LED blinks at an increased rate while the ATC- one of three setpoint modes to allow flexibility in how the test is
300+ Controller is in the “Program” Mode for setpoint program- run:
ming. 0 No Load Engine Test;
Source 1 Available 1 Load Engine Test; or
The white Source 1 Available LED illuminates if the Source 1 2 Disabled.
power source meets the criteria to be considered “available”.
That is, when it is within its undervoltage/overvoltage/underfre- The factory default is set to 1- Engine Load Test.
quency/overfrequency/voltage unbalance/phase reversal (if appli-
cable) setpoint ranges for the nominal voltage and frequency The controller will ask for the password to start the test. The fac-
setting. tory set password is 0300. For complete information on the
Engine Test function, see Section 5.7.
Source 1 Connected
Next/Enter Pushbutton
The green Source 1 Connected LED illuminates when the Source The Step/Enter pushbutton allows the user to scroll through the
1 switching device and its associated position indicating auxiliary information and setpoint displays. By pressing the Next/Enter
contact are closed. pushbutton, the information on the LCD Display will advance
Source 2 Available through the voltage(s), frequency, and status condition of Source
1, then Source 2, then the time and date information, then the
The amber Source 2 Available LED illuminates if the Source 2 history information, then the setpoints. The information on the
power source meets the criteria to be considered “available”. LCD Display advances one step through the displayed information
That is, when it is within its undervoltage/overvoltage/underfre- cycle with each depression of the Next/Enter pushbutton.
quency/overfrequency/voltage unbalance/phase reversal (if appli-
cable) setpoint ranges for the nominal voltage and frequency Increase Pushbutton
setting. The Increase pushbutton allows the user to increase the value of
the setpoints. When ATC-300+ Controller is in the “Program”
Source 2 Connected Mode (to change setpoint values), each time the Increase push-
The red Source 2 Connected LED illuminates when the Source 2 button is pressed, the value of the displayed item will increase by
switching device and its associated position indicating auxiliary one.
contact are closed. Decrease Pushbutton
2.2.2 The Input Function Components The Decrease pushbutton allows the user to decrease the value
of the setpoints. When ATC-300+ Controller is in the “Program”
The Pushbuttons and Combinations Mode (to change setpoint values), each time the Decrease push-
button is pressed, the value of the displayed item will decrease by
Help/Lamp Test Pushbutton
one.
The Help/Lamp Test pushbutton serves two functions. If the
Help/Lamp Test pushbutton is pressed when a message is pres- Alarm Reset Function (Increase + Decrease Pushbuttons)
ent on the LCD Display, a detailed description of the message will Pressing the Increase and Decrease pushbuttons simultaneously
appear. The detailed message description will scroll across the will reset the Alarm function. In addition, if both pushbuttons are
bottom of the display. The detailed description can be aborted by pressed simultaneously while viewing any of the historical logged
pressing Help/Lamp Test key a second time. values in the program mode, the value of the current item dis-
played resets to zero.
Bypass Time Delay Function (Next/Enter + Help/Lamp Test)
Pressing the Step/Enter and Help/Lamp Test pushbuttons simulta-
neously will bypass the TDNE or TDEN functions when they
actively counting. The “Bypass TDNE/TDEN” function does not
have a user accessible, programmable setpoint for enable or dis-
able.

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 Instruction Booklet
Effective: January 2020 Page 9
ATC-300+ Automatic
Transfer Switch Controller

2.3 Rear Access Area All wiring connections to the ATC-300+ Controller are made at
the rear of the chassis.
The rear access area of the ATC-300+ Controller is normally
accessible from the rear of an open panel door (Figure 2). Note: To allow for uniform identification, the frame of reference when dis-
cussing the rear access area is with the panel door open and the User fac-
ing the back of the ATC-300+ Controller. See Figure 4 also.
Located at the left rear of the chassis are connectors J1, J2, and
J7. J1 and J2 provide for voltage monitoring of Source 1 and
Source 2 respectively. J7 is provided for Sources 1 and Source 2
control power input. Located at the right rear of the chassis is
the J3 programming port connector for factory use only. The J4
and J5 connectors are located at the bottom of the controller.
The J4 and J8 connectors provide DC wetted connections for
various control inputs. The J5 and J8 connectors provide dry
relay contacts for primary control outputs.
See table 1 for contact ratings.

Beginning with version 4.0 Firmware the transfer switch prod-

uct type (SWITCH TYPE) can be changed through the front
panel “Change Setpoints” function. This should only be
required when installing a new controller into an existing
switch, so to protect against accidental changes the SWITCH
TYPE cannot be viewed or changed via Modbus. The available
types are:

BRKR - Molded case breaker/switch

CNT3 - Contactor, 3-position (1600A frame and below)
CNT2 - Contactor, 2-position (400A frame and below)
3KC - Contactor, 3-position (3000A frame)
Magnum – Power Frame breaker/switch (future)

Figure 2. ATC-300+ Controller (Rear View).

2.4 Specification Summary

Table 1. ATC-300+ Controller Specifications
Input Control Voltage 65 to 145 Vac 50/60 Hz
Power Consumption 18 VA
Voltage Measurements of Source 1 VAB Source 2 VAB
Source 1 VBC Source 2 VBC
Source 1 VCA Source 2 VCA
Voltage Measurement Range 0 to 790 Vac RMS (50/60 Hz)
Voltage Measurement Accuracy ± 1% of Full Scale
Frequency Measurements of Source 1 and Source 2
Frequency Measurement Range 40 Hz to 70 Hz
Frequency Measurement Accuracy ± 0.3 Hz Over the Measurement Range
Operating Temperature Range -20 to +70°C (-4 to +158°F)
Storage Temperature Range -30 to +85°C (-22 to +185°F)
Operating Humidity 0 to 95% Relative Humidity (Non-condensing)
Operating Environment Resistant to Ammonia, Methane, Nitrogen, Hydrogen, and Hydrocarbons
Generator Start Relay (Form C) 5 A, 1/6 HP @ 250 Vac
5 A @ 30 Vdc with a 150 W Maximum Load
K1, K2, Pretransfer, Alarm Relays 10 A, 1-3 HP @ 250 Vac
K3, K4. output contacts 10 A @ 30 Vdc
Applicable Testing UL Recognized Component
Meets UL 1008
Meets Intent of UL 991,
Meets IEC 1000-4-2, 1000-4-3, 1000-4-4, 1000-4-5, 1000-4-6, 1000-4-11
Meets CISPR 11, Class A
Complies with FCC Part 15, Class A
Enclosure Compatibility NEMA 1, NEMA 3R, NEMA 4/4Xand NEMA 12
UV Resistant ATC-300+ Faceplate
Input Control Contacts DC wetted (24 volts at 10 ma)

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Instruction Booklet
Page 10 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller

Section 3: Status Monitoring and Setpoints The source voltage has risen above the dropout setting and not
dropped below the pickup setting.
3.1 Status Display SOURCE 1 U-F SOURCE 2 U-F
The source frequency has dropped below the dropout setting and
NOTICE not risen above the pickup setting.
ALTHOUGH A WIDE VARIETY OF PARAMETERS AND SETPOINTS SOURCE 1 O-F SOURCE 2 O-F
CAN BE DISPLAYED, THEY ARE NOT DISPLAYED IF THEY WERE The source frequency has risen above the dropout setting and not
NOT ORIGINALLY ORDERED AND PROGRAMMED. dropped below the pickup setting.
SOURCE 1 UNBAL SOURCE 2 UNBAL
The Status Display provides messages regarding anything that is
presently changing or happening to the ATS’s status, including The voltage unbalance has risen above the dropout setting and
source information, timer countdown, and failure reports. Refer not dropped below the pickup setting. ( For a 3-phase delta
source or HRG (High Resistance Grounding), this feature should
to Appendix A for a complete list of Status Display messages. be turned off via the VOLT UNBAL set-point.)
S1 PHASE REVERSE S2 PHASE REVERSE
The phase sequence does not agree with the setpoint value, indi-
cating that the phase sequence is reversed.
3.1.2 Time/Date Display
The Time/Date Display indicates real time in terms of hours, min-
utes, and seconds; and month, day, and year. It also indicates
individual time and date items for programming purposes. The
day of the week can also be set with 1 = Sunday, 2 = Monday,
etc. The time, date, and day of the week can be set in the Pro-
gram Mode.
LCD DISPLAY
3.1.3 History Display
The History Display indicates historical and cumulative counter
values as follows:
Engine Run Time
This counter will log the generator run time in hours. Time will
start being logged at the time the GEN START contacts are
closed, and it will stop as soon as they are opened. This counter
will count up to 9999 hours and then turn over to 0000. It can
be reset to zero with the front panel or via Modbus.
Source 1 Connected Time
This counter logs the time in hours that Source 1 has been con-
nected to the load. Time will be logged while the SOURCE 1
CLOSED control input is in the “connected” state. This counter
will count up to 9999 hours and then turn over to 0000. It can
Figure 3. The LCD Display. be reset to zero with the front panel or via Modbus.
3.1.1 Source 1 and Source 2 Displays Source 2 Connected Time
The Source 1 and Source 2 displays indicate the present status of
the sources in terms of voltage and frequency. If the source is This counter logs the time in hours that Source 2 has been con-
available, the condition display will be “SOURCE 1 GOOD” or nected to the load. Time will be logged while the SOURCE 2
“SOURCE 2 GOOD”. If it is unavailable, one of the following pos- CLOSED control input is in the “connected” state. This counter
sible conditions will be shown: will count up to 9999 hours and then turn over to 0000. It can
be reset to zero in the with the front panel or via Modbus.
SOURCE 1 U-V SOURCE 2 U-V
Source 1 Available Time
The source voltage has dropped below the dropout setting and
not risen above the pickup setting. When Source 1 meets the voltage and frequency setpoint criteria,
this counter logs the time in hours. This counter will count up to
SOURCE 1 O-V SOURCE 2 O-V 9999 hours and then turn over to 0000. It can be reset to zero in
the with the front panel or via Modbus.
Source 2 Available Time
When Source 2 meets the voltage and frequency setpoint criteria,
this counter logs the time in hours. This counter will count up to
9999 hours and then turn over to 0000. It can be reset to zero
with the front panel or via Modbus.

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 Instruction Booklet
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ATC-300+ Automatic
Transfer Switch Controller
Load Energized Time
When either of the two sources is connected to the load and the
connected source is available, this counter will start logging the
time in hours. This counter will count up to 9999 hours and then
turn over to 0000. It can be reset to zero with the front panel or
via Modbus.
Total Number of Transfers
This counter logs the number of transfer cycles that occur. This
counter will count up to 9999 cycles and then turn over to 0000.
It can be reset to zero with the front panel or via Modbus.
Reason/Date/Time for the 16 Most Recent Transfers
The 16 most recent transfer events are stored in history and may
be viewed at the LCD Display as follows:
• Use the Step/Enter pushbutton to step to the “TRANSFER HIS-
TORY” message.
• Press the Increase pushbutton to display the most recent trans-
fer event (T01) along with the type and cause of the event.
• Press the Decrease pushbutton to display the date and time of
the event. Continually pressing the Decrease pushbutton will
cycle the display between the event display and the date/time
of event display.
• Press the Increase pushbutton to display the next most recent
transfer event (T02).
• Pressing the Step/Enter pushbutton, while viewing any of the
transfer history displays, will exit the Transfer History displays.
3.1.4 Setpoints Display
The Setpoints Display indicates presently programmed set-
points. The setpoints can be altered with valid password entry.
Refer to Section 6 for more details on setpoints.
3.1.5 Help Display
This display presents moving language messages, explanations,
and prompts to assist the operator. When the Help/Lamp Test
Pushbutton is pressed and released a second time during the
scrolling of a message, the message is aborted.

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Instruction Booklet
Page 12 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller

Section 4: Typical Function of the Once the generator starts and S2 becomes available Time Delay
Normal to Emergency (TDNE) begins counting down. If S2
ATC-300+ Controller becomes unavailable before TDNE reaches zero the countdown is
aborted, then when S2 becomes available again TDNE is
This section describes typical functionality of the ATC-300+ restarted at the original setpoint value.
controller in an Automatic Transfer Switch. To aid in under-
standing this section Figure 4 shows the connectors for the vari- Once TDNE reaches zero, if S1 is available the pretransfer con-
ous input and output signals referenced, Section 5.4 describes tact is closed and Time Delay Pre-Transfer (TPRE) begins count-
the control inputs, Section 5.5 describes the output relays, and ing down. After TPRE reaches zero, or immediately if S1 is
Appendix B provides operational flowcharts. unavailable, transfer of the main contacts from Source 1 to
Source 2 is initiated. The exact control sequence varies based
120 Vac, 50/60 Hz is required to power the ATC-300+ control- on transfer switch product type and settings, and is best
ler. Power is supplied to pins 1 and 2 or 3 and 4 on the J-7 con- described in the flowcharts of Appendix B.
nector. Source 1 (S1) sensing is supplied on the J-1 connector
and Source 2 (S2) sensing is supplied on the J-2 connector. The transfer back to S1 typically occurs when S1 becomes avail-
able, the plant exercise or engine test completes, or Go to
The K1-K4 output relays in conjunction with the Source 1 Closed Source 2 is removed. The sequence begins with Time Delay
and Source 2 Closed inputs control operation of the transfer Emergency to Normal (TDEN) counting down. Like TDNE, if S1
switch's main contacts. The appropriate "K" relay is turned on becomes unavailable before TDEN reaches zero the countdown is
(closed) until the desired change in position of the main contact aborted, then when S1 becomes available again TDEN is
occurs as indicated by a change of the Source 1 or 2 Closed restarted at the original setpoint value. If S2 becomes unavail-
input. For in-phase transfers the main contacts are expected to able while TDEN is counting the countdown is aborted and a
operate in 100-150 milliseconds to ensure the transfer completes "failsafe" transfer to Source 1 begins immediately.
while the two sources are still in the desired phase relationship.
All other open transfers allow 6 seconds for the main contact to Once TDEN reaches zero, if S2 is available the pretransfer con-
reach its desired position. This provides enough time for any tact is closed and Time Delay Pre-Transfer (TPRE) begins count-
transfer switch product type to operate while limiting the power ing down. After TPRE reaches zero, or immediately if S2 is
applied to the switching mechanisms. unavailable, transfer of the main contacts from Source 2 to
Source 1 is initiated. Again, the exact control sequence varies
If a main contact doesn't change position in the allotted time the based on transfer switch product type and settings, and is best
Alarm relay is activated and the appropriate S1 or S2 Device described in the flowcharts of Appendix B.
Error is displayed on the front panel. The alarm must be cleared
before the controller will attempt another transfer operation. The above sequence shows "typical" operation with only a few
possible deviations based on source availability at specific points
A typical transfer from the normal source (S1) occurs due to S1 in the sequence. The various control inputs such as Lockout,
becoming unavailable, or a Plant Exercise, Engine Test, or Go to Monitor Mode, and Emergency Inhibit as well as changes of
Source 2 activation. The sequence begins with Time Delay source availability at other times can alter this sequence at any
Engine Start (TDES) counting down. In the case of S1 becoming point. A careful review of the remainder of this instruction book-
unavailable, if S1 becomes available again before TDES reaches let should address these special cases, but if questions remain
zero the countdown is aborted, and the controller returns to a additional information can be obtained from the web site and
normal operating state. When TDES reaches zero the Generator phone number on the last page of this booklet.
Start contact is closed to start the generator.
For Plant Exercise or Engine Test there is a 90 second time limit
waiting for the generator to start and S2 to become available,
after which if S2 has not become available the Generator Start
contact is opened and the Alarm contact is closed. Although the
alarm must be manually cleared, it does not hold off future gen-
erator start or transfer attempts. There is no time limit or alarm
waiting for S2 to become available if the transfer sequence is
due to S1 becoming unavailable.

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 Instruction Booklet
Effective: January 2020 Page 13
ATC-300+ Automatic
Transfer Switch Controller

1
ON
RS485
Termination
4 SHD RS-485
S1 - Line J10 3 Com MODBUS
Control S1 - Neut 2 A(-)
Power J7
S2 - Line 1 B(+)
S2 - Neut
7 Tx
6 Rx
J3 5 Gnd Programming
Phase C 4 5V Port
Source 1 Phase B J1 3 Out
Phase A 2 In 8.0 in.
1 Clk

Phase C J8 8 Emergency
Source 2 Phase B J2 7 Inhibit Control
Phase A 6 Manual Inputs
5 Re-Transfer
4 K4 NO
S2
3 K4 C om Close Output
2 K3 NO Relays
S1
1 K3 Com Close

J5 J4
1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 5 6 7 8 9 10
K1 - (Com)

AUX Source 1 Closed

+24 VDC Wet
K2 - (Com)

AUX Source 2 Closed

+24 VDC Wet

+24 VDC Wet

K1 - (NO)

Lockout
Pretransfer - (Com)

Pretransfer - (NC)
K2 - (NO)

+24 VDC Wet

Earth Ground

Go To Source 2

Monitor Mode
Pretransfer - (NO)

Alarm - (Com)

Gen Start - (NO)

+24 VDC Wet

Gen Start - (Com)
Alarm - (NC)
Gen Start - (NC)
Alarm - (NO)
Open
Open

S1
S2

Output Relays Control Inputs

6.5 in.

Note: The form C type contact (J5-11), was added 10/2019

Note: Emergency Inhibit will require a jumper if not used

Figure 4. Connectors on the ATC-300+ Controller.

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Instruction Booklet
Page 14 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller

Section 5: Operation Source 2 Closed

When this input is in the “Connected” state, it indicates to the
5.1 General ATC-300+ Controller that the Source 2 device is closed. When
This section specifically describes the operation and functional this input is in the “Unconnected” state, it indicates to the ATC-
use of the ATC-300+ Controller. The practical use of and opera- 300+ that the Source 2 device is open. This input is typically
tion within each category will be discussed. In this section, it is wired to the Source 2 device auxiliary contact that is closed
assumed that prior sections of this manual were reviewed and when the Source 2 device is closed. The Source 2 input is
that the operator has a basic understanding of the hardware. always enabled.
Lockout
5.2 Automatic Mode
The Automatic Mode of the ATC-300+ Controller provides for When the “Lockout” input is in the “Unconnected” state, the
automatic transfer and re-transfer from Source to Source as dic- ATC-300+ Controller will not permit an automatic transfer oper-
tated by the features supplied and their programmed setpoint val- ation. When the “Lockout” input is in the “Unconnected” state,
ues. It provides a summary of the ATC-300+ Controller the LCD Display will be active continuously. It will read “Lock-
intelligence and supervisory circuits that constantly monitor the out” on Line 2 of the LCD Display screen immediately, regardless
condition of both the Source 1 and Source 2 power sources, thus of any controller or switching device operation. When the “Lock-
providing the required intelligence for transfer operations. These out” input is in the “Connected” state and the Alarm is manually
circuits, for example, automatically initiate an immediate transfer reset (reset buttons on the front panel), the ATC-300+ will per-
of power when the power fails or the voltage level drops below a mit automatic transfer operation. This input is typically wired to
preset value. Exactly what the ATC-300+ Controller will initiate the normally closed Source 1 and Source 2 device alarm contact
in response to a given system condition depends upon the combi- that opens when one of the devices has tripped due to a fault
nation of standard and selected optional features. current. If "Lockout" is not used jumper pins 5 and 6 of the J4
connector.
5.3 Monitor Mode Go To Source 2
Monitor Mode is a special operating mode in which the ATC- When the “Go to Source 2” input is in the “Connected” state, the
300+ Controller does not provide control for transfer operations. ATC-300+ Controller is be in a normal, automatic operation
The ATC-300+ will, however, continuously monitor both Source mode. When the “Go To Source 2” input is in the “Uncon-
1 and Source 2 voltages and frequencies. nected” state, the ATC-300+ controller will initiate a generator
The ATC-300+ will be in Monitor Mode when the “Monitor start and then transfer to the Source 2 power source. The ATC-
Mode” control input is in the “Connected” state as described in 300+ will maintain the connection to Source 2 until the input
Section 5.4. While in the Monitor Mode of operation, the ATC- changes to the “Connected” state, upon which it will initiate a re-
300+ LCD Display will display “ATS NOT IN AUTOMATIC”. transfer to the Source 1 power source. When the “Go To Source
2” input is in the “Unconnected” state (no jumper or contact),
5.4 Control Inputs the LCD Display will be active continuously. Active time delays
will be constantly displayed on Line 1, with real-time remaining
The ATC-300+ has five individual input control signals. The countdown to zero status. It will constantly read “Go To Source
inputs are DC24 volts wetted contacts with the unregulated DC 2” on Line 2 of the LCD Display. This operation is “failsafe”. If
supply and appropriate current limiting to provide a nominal cur- "Go to Source 2" is not used jumper pins 7 and 8 of the J4 con-
rent of 10 mA per channel. nector.
5.4.1 Control Input Descriptions Monitor Mode
The Control Input “State” definitions are as follows.
When the “Monitor Mode” input is in the “Unconnected” state,
Connected - When the input is shorted by an external contact or operation of the ATC-300+ Controller will not be effected.
connection. When the “Monitor Mode” input is in the “Connected” state, the
ATC-300+ will monitor the Source 1 and Source 2 voltages and
Unconnected - When the input is NOT shorted by an external
frequencies but will not provide any control capabilities. When
contact or connection.
the “Monitor Mode” input is in the “Connected” state, the ATC-
The Control Input operations are defined as follows. 300+ LCD Display will be active continuously and will constantly
read “ATS” on Line 1 and “NOT IN AUTOMATIC” on Line 2 of
Source 1 Closed the LCD Display. If "Monitor Mode" is not used leave pins 9 and
When this input is in the “Connected” state, it indicates to the 10 of the J4 connector open.
ATC-300+ Controller that the Source 1 device is closed. When Manual Re-Transfer
this input is in the “Unconnected” state, it indicates to the ATC- With manual operation set, momentary closure on Pins 5 and 6 of
300+ that the Source 1 device is open. This input is typically Connector J8 allows ATC-300+ to proceed with a re-transfer
wired to the Source 1 device auxiliary contact that is closed operation at the operators discretion. Should a failure of the
when the Source 1 device is closed. The “Source 1 Closed” emergency source occur while waiting for the manual return, the
input is always enabled. re-transfer proceeds automatically.

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 Instruction Booklet
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ATC-300+ Automatic
Transfer Switch Controller
Emergency Inhibit 5.5 Output Relays
This input is located on Pins 7 and 8 of Connector J8. Opening The primary control outputs of the ATC-300+ Controller are dry
this contact will activate the Emergency Inhibit input. Simply relay contacts. These relays are comprised of one latching “Form
jumper Pins 7 and 8 if this function is not used. C” relay to provide the generator start contacts, and six conven-
If the Emergency Inhibit contact is opened when the load is con- tional coil “Form C” relays (four of which implement only the
nected to the an available Normal Source, no action will be taken Form A contact) necessary to complete the electrical control
(stays on the normal source). If the Normal Source is not avail- function. Since the outputs were tested per the UL 1008 Dielec-
able, the main contacts are capable of disconnecting the load, tric Test, the dielectric rating for each output is a minimum of
and there is sufficient control power available to operate the main 1500 Vac. The output relays are pulsed to eliminate error caused
contacts, an immediate load disconnect will occur. by software “races” between Lockout and Source 1 or Source 2
If the Emergency Inhibit contact is opened when the load is con- Closed inputs.
nected to the Emergency Source, the ATC-300+ will transfer the
load to the Normal Source if it is available. If the Normal Source is The latched coil relay is UL/CSA rated at 5 A, 1/6 HP, 250 Vac.
not available, the main contacts are capable of disconnecting the The DC rating is 5 A, 30 Vdc, with a 150 W maximum load. The
load, and there is sufficient control power available to operate the remaining conventional relays are UL/CSA rated at 10 A, 1/3 HP,
main contacts, an immediate load disconnect will occur. 250 Vac. The DC rating is 10 A at 30 Vdc.
When the Emergency Inhibit is active with both sources unavail- Note: The ATC-300+ Controller MUST BE properly grounded at J-5, Pin
able the controller will try to go to neutral but there must be suf- 12 for proper operation.
ficient control voltage available to operate the breaker or The Output Relay functions are divided into two categories:
contactor.
The Emergency Inhibit input takes priority over the Go To Emer- • Customer Connections and
gency input if both inputs are activated at the same time. In this • Transfer Operation Contacts.
case, the generator will start but a transfer to the Emergency
Source will be inhibited until the Emergency Inhibit input is de- 5.5.1 Output Relay Descriptions
activated. Specifically the relay functions are as follows.
5.5.1.1 Customer Connections

CAUTION
THE ATC-300+ CONTROLLER MUST BE PROPERLY GROUNDED AT
J-5, PIN 12 FOR PROPER OPERATION.

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Instruction Booklet
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ATC-300+ Automatic
Transfer Switch Controller
Generator Start Relay Output Relay K1 (Open S2)
This latching relay is the generator start relay for system configu- This Form A relay is used for control of the transfer switch to
rations that employ a generator as the Source 2 power source. open Source 2 (three position contactor type), or close Source 1
This relay provides a Form C contact of silver alloy with gold (molded case), or close Source 1 (two position contactor type).
flashing for closure of the generator start circuit. The K1 relay momentarily energizes until the ATC-300+ senses
that Source 1 closed/open, then K1 de-energizes.
The Form C contact is implemented with the Common Pin (J5,
Pin 13), the Normally Open Pin (J5, Pin 14), and the Normally Output Relay K2 (Open S1)
Closed Pin (J5, pin 11). The states are reversed when the Gen
start is active. See Figure 4. The generator start relay contacts This Form A relay is used for control of the transfer switch to
are rated for 5 A, 1/6 HP @ 250 Vac. The DC rating is 5 A @ 30 open Source 1 (three position contactor type), or close Source 2
Vdc with a 150 W maximum load. (molded case), or close Source 2 (two position contactor type).
The K2 relay momentarily energizes until the ATC-300+ senses
Alarm Relay that Source 2 closed/open, then K2 de-energizes.
The alarm relay is de-energized to indicate an absence of an alarm Output Relay K3 (Close S1)
state and energized to indicate the presence of an alarm condi-
tion. Alarm conditions include the following. This Form A output is used to close Source 1 of the switch. The
K3 relay momentarily energizes until the ATC-300+ senses that
1. Improper circuit breaker (or contactor) operation (breaker [or the Source 1 is closed, then K3 de-energizes.
contactor] fails to open or close within six [6] seconds)
Output Relay K4 (Close S2)
2. Motor operator failure (Breaker Type ATS only)
This Form A output is used to close Source 2 of the switches.
3. Lockout The K4 relay momentarily energizes until the ATC-300+ senses
that the Source 2 is closed, then K4 de-energizes.
4. Failsafe condition
5. Aborted engine test due to Source 2 unavailability 5.6 Operating Voltage and Measurements
The ATC-300+ Controller operates with control power from
6. Aborted plant exerciser test due to Source 2
65 to 145 Vac. The ATC-300+ operates on single and three
unavailability
phase systems with selectable frequency settings of 50 or 60 Hz
7. Unsuccessful in-phase transition depending on the system ordered.
The alarm relay will remain energized until “Alarm Reset” is The ATC-300+ can perform the time delay engine start function
pressed. without control power. This is accomplished by the use of a
supercap and a latching control relay. The supercap stays
The full Form C contact of this relay may be wired to an alarm charged for up to two minutes to power the logic circuitry that
annunciator panel to indicate a problem with the ATS. The full provides the start pulse to the latching control relay. After power
Form C contact of this relay is implemented with the Common Pin has been turned off for approximately two minutes, the Engine
(J-5, Pin 8), the Normally Closed Pin (J-5, Pin 10), and Normally Start contact will be closed. The latching control relay, which
Open Pin (J-5, Pin 9). The alarm relay contacts are rated for 10 controls the generator, only changes state when it receives start
A, 1-3 HP @ 250 Vac. The DC rating is 10A @ 30 Vdc. or stop pulses.
Pre-transfer Relay All voltage monitoring and measurements are true RMS measure-
This Form C relay opens/closes on a timed basis (adjustable from ments. J5-12 must be grounded to the frame for the controller to
1 to 120 seconds) prior to the transfer operation between two function correctly.
available sources to allow the load to be de-energized prior to
transfer in either direction. After TDNE/TDEN times out, this
relay energizes and the Pre-transfer timer (TD PRE-TRAN) starts
timing. After TD PRE-TRAN times out, the transfer proceeds.
The pre-transfer relay de-energizes after the transfer is complete.
The full Form C contact of this relay is implemented with the
Common Pin (J-5, Pin 5), the Normally Closed Pin (J-5, Pin 7),
and the Normally Open Pin (J-5, Pin 6). The pre-transfer relay
contacts are rated for 10 A, 1-3 HP @ 250 Vac. The DC rating is
10 A @ 30 Vdc.
5.5.1.2 Transfer Operations Connections
K1, K2, K3, and K4 are factory wired to operate the transfer
switch. The relay contacts for each are rated for 10 A, 1/3 HP @
250 Vac. The DC rating is 10 A @ 30 Vdc. K1 - K4 are Form C
relays but only the Form A contacts are used to operate the trans-
fer switch.
Note: The ATC-300+ Controller MUST BE properly grounded at J-5, Pin
12 for proper operation.

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 Instruction Booklet
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ATC-300+ Automatic
Transfer Switch Controller

5.7 Engine Test During an engine test, if the Engine Test pushbutton is pressed a
second time before the Engine Test is complete and correct pass-
The Engine Test is intended to permit the periodic performance of word has been entered; the Engine Test will be terminated. An
tests of the system. The exact test conditions are determined by engine test may also be aborted in the following ways:
the programmed setpoints. The operator-selected parameters
include setting the engine run time and the Test Mode. Refer to 1. If the Emergency Source does not become available within
Table 2 for test programming details. 90 seconds of the ATC-300+ providing the engine start
command;
There are three test modes:
2. If, during the TDNE countdown, the Emergency Source goes
0 No Load Engine Test; unavailable more than three times (Each time, TDNE will
1 Load Engine Test; or restart);

2 Disabled. 3. If the Emergency Source is powering the load and it goes

unavailable for more than the TDEF setting; and
The factory default is set to 0 - No Load Engine Test
4. If the Normal source becomes unavailable.
Note: If the Source 2 power source is not programmed as a generator, this
function will be inactive. When an engine test is aborted due to an unavailable source
during TDNE countdown, the Alarm relay will energize, a “TEST
ABORTED” message with appear on the display, and the event
NOTICE will be logged into the Transfer History as “Aborted Test”.

IF THE ATS IS UNABLE TO PROCESS A ENGINE TEST REQUEST DUE 5.8 Plant Exerciser
TO THE ATS STATUS, THE REQUEST IS IGNORED.

When the Engine Test pushbutton is pressed, the following mes-

sage will appear on the LCD Display:
NOTICE
Line 1: Password 0 3 0 0 default THE PLANT EXERCISER FEATURE ALLOWS FOR AUTOMATIC PRO-
Line 2: Use Inc/Dec & Step GRAMMING OF THE DESIRED TEST CYCLE ON A DAILY,
7-DAY, 14-DAY, OR 28-DAY BASIS. IF THE ATS IS UNABLE TO PRO-
After entering the 4-digit password and pressing the Step/Enter CESS A PLANT EXERCISER REQUEST DUE TO THE ATS STATUS, THE
REQUEST IS IGNORED.
pushbutton, the ATC-300+ will display the Time Delay on Engine
Starting (TDES) timer countdown. Once the TDES countdown The plant exerciser is a feature that provides an automatic test of
reaches zero, the ATC-300+ Controller will initiate an engine the generator. The test can be run daily, every
start. The engine run duration will be per the Engine Run Test 7 days, every 14 days, or every 28 days with durations equal to
Time setpoint. the programmed engine test time. Two optional modes of plant
If the (0) No Load Engine Test Mode has been selected, the trans- exercising are available:
fer from Source 1 to Source 2 will not occur. If the • No Load Exercise; and
(1) Load Engine Test Mode has been selected, the transfer from
• Load Exercising with “Failsafe”.
Source 1 to Source 2 will occur after the generator output has
reached the specified setpoints. If the (2) Disabled Mode has The ATC-300+ Controller allows the user to program the exact
been selected, or if the “Number of Generators” setpoint is pro- day, hour, and minute that the Plant Exercise will occur. This
grammed to zero, the Engine Test will not occur. allows for the Plant Exercise to take place at the most opportune
time for the specific facility.
All enabled and programmed time delays will be performed per
the setpoints during an engine test. The time delays will appear The hour and minute that the Plant Exerciser is performed are
on the LCD Display with “countdown to zero” when active. programmed with the “PE HOUR” and “PE MINUTE” setpoints
Depending on the setpoints and the optional features selected where “PE HOUR” is in military time (1:00 PM = 13:00) and the
with the ATC-300+ Controller, these can include: “PE MINUTE” can be set from 0 to 59. The test day is pro-
grammed with the “PE DAY” setpoint. The ATC-300+ Controller
• TDES;
compares the “PE DAY” setpoint with the “WEEKDAY” setting,
• Time Delay Normal to Emergency (TDNE); which is set along with the time and date. If a 7-day plant exer-
• Time Delay Emergency to Normal (TDEN); cise is programmed, the selections are from
• Time Delay for Engine Cooldown (TDEC); “1 SUN” through “7 SAT”.
• Time Delay Neutral (TDN); and If a 14-day plant exercise is programmed, the “PE DAY” setpoint
• Pre-transfer Delay Signal (TD PRE-TRAN). can be set from “1 SUN” to “14 SAT” where “1 SUN” is the first
Sunday of the 14-day period and “14 SAT” is the second Satur-
All operations are “Failsafe”, that is they prevent disconnection day of the 14-day period.
from the only available power source and also force a transfer or
re-transfer operation to the only available power source. If a 28-day plant exercise is programmed, the “PE DAY” setpoint
can be set from “1 SUN” to “28 SAT” where “1 SUN” is the first
Sunday of the 28-day period and “28 SAT” is the fourth Saturday
of the 28-day period.
If desired, the Plant Exerciser can be disabled by choosing “OFF”
for the “Plant Exer-“ setpoint.

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Instruction Booklet
Page 18 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller
Plant Exercising in the Load Exercising Mode is “Failsafe”. If the Section 6: Programming
generator fails during testing for any reason, the ATC-300+ will
signal the transfer switch to return to the Source 1 power source.
The ATC-300+ will display “FAILSAFE” until a pushbutton is
6.1 Introduction
pressed. The ATC-300 Controller is fully programmable from the device’s
faceplate or remotely through the communications port. Users
5.9 In-phase Transition (Optional Feature 32F) can reprogram setpoints as well as other parameters. The time,
date, and setpoints can only be changed while the device is in the
The In-phase transition feature permits a transfer or re-transfer
Program Mode.
only between 2 available sources that have a minimal phase angle
difference (synchronized). The In-phase transition feature Program Mode is achieved by entering a valid password when
includes user-adjustable permissible frequency difference setpoint prompted by the Setpoints screens. The Unit Status LED will
(0.0 - 3.0 Hz) and a programmable Sync timer. The Sync times blink at a faster rate when viewing the setpoints while in Program
will count down and be displayed while waiting for the two Mode.
sources to synchronize.
In-phase transition is an open transition with both sources in-
phase. An anticipatory scheme is used for controlling the main NOTICE
contacts. The advance angle is calculated based on the frequency
WHILE IN THE PROGRAM MODE, THE ATC-300+ CONTROLLER IS
difference between the two sources and also the response time NEVER OFF-LINE AND CONTINUES TO FUNCTION IN ACCORDANCE
of the main contacts. This results in the optimum reconnect angle WITH PREVIOUSLY PROGRAMMED SETPOINTS.
of 0 degrees for all of the frequency difference values.
Both sources must be available and the frequency difference 6.2 Password
must be less than the in-phase transition frequency difference To enter the Program Mode, the ATC-300+ Controller requires a
setpoint (0.0 to 3.0 Hz). When these conditions are met, the password to prevent unauthorized persons from modifying set-
ATC-300+ Controller will monitor the phase difference between point values.
the two sources. The synchronization timer will count down and
be displayed as “SYNC TIME” while waiting for synchronization There are five screens related to the password, which is a four-
to be detected. When the phase difference is within the advance digit number from 0000 to 9999.
angle window, the “transfer” command is given. This is an open 1. VIEW YES
transition but both sources will be in-phase when the transfer SETPOINTS?
occurs.
Use the Increase or Decrease pushbuttons to select Yes, then use
In the event source 1 and source 2 fail to synchronize within a the Step/Enter pushbutton to enter the selection and move to the
specified amount of time, due to excessive phase angle difference next screen
or frequency difference, the alarm relay will energize and failure
will be logged into the transfer history as either “Sync Fail – 2. CHANGE YES
Freq” or “Sync Fail – Phase” depending on whether the frequency SETPOINTS?
difference or the phase difference was excessive. Use the Increase or Decrease pushbuttons to select Yes or No,
then use the Step/Enter pushbutton to enter the selection and
5.10 Program Mode move to the next screen. If No is selected, the user will be able
The ATC-300+ Controller is fully programmable from the to review the setpoints but not make any changes. If Yes is
device’s faceplate once the Password has been correctly entered. selected, the Password screen will appear. 0300 is the default
Any operator associated with programming the ATC-300+ Con- password.
troller will quickly discover that ATC-300+ programming is just a 3. PASSWORD 0300
matter of simple, repetitive steps. However, because of the (Use Inc/Dec)
importance placed on this function and its critical relationship to
the proper functioning of the system, Section 6 of this manual is Use the Increase or Decrease keys to scroll to the desired value
dedicated to the Program Mode. Refer to that section and Table (0 - 9) for the first digit, then use the Step/Enter key to enter the
2 for details. value and move to the next digit. Repeat for remaining three dig-
its. After all four numerals of the password are entered, press
Beginning with version 4.0 Firmware the transfer switch prod- the Step/Enter pushbutton to enter the password and proceed to
uct type (SWITCH TYPE) can be changed through the front the next screen. If an invalid password is entered, the LCD Dis-
panel “Change Setpoints” function. This should only be play shall read “Invalid Password” and the user must press the
required when installing a new controller into an existing Step/Enter pushbutton to initiate another password entry
switch, so to protect against accidental changes the SWITCH sequence.
TYPE cannot be viewed or changed via Modbus. The available Note: The factory default password is “0300”. If the password is forgot-
types are: ten, contact the factory.

BRKR - Molded case breaker/switch

CNT3 - Contactor, 3-position (1600A frame and below)
CNT2 - Contactor, 2-position (400A frame and below)
3KC - Contactor, 3-position (3000A frame)
Magnum – Power Frame breaker/switch (future)

For more information visit: www.eaton.com IB01602009E

 Instruction Booklet
Effective: January 2020 Page 19
ATC-300+ Automatic
Transfer Switch Controller
4. CHANGE YES 6.4 Change Setpoints Mode
PASSWORD?
In the Change Setpoints Mode, the user can step through the Set-
Use the Increase or Decrease pushbuttons to select Yes or No, point screens and change the Setpoint values using the Increase
then use the Step/Enter pushbutton to enter the selection and and Decrease pushbuttons. During this time, the Unit Status LED
move to the next screen. If No is selected, the first Setpoint will blink at a faster rate to indicate Program Mode. At the end of
screen will appear. If Yes is selected, the following screen will the setpoint screens, the LCD Display will read Save Setpoints?
appear. Either the Increase or Decrease pushbutton may be used to select
either Yes or No”. The Next/Enter pushbutton is then pressed to
5. NEW PASSWORD 0000 enter the selection. If Yes is selected at the Save Setpoints?
(Use Inc/Dec) Screen, the ATC-300+ shall save the Setpoint settings and the
Use the Increase or Decrease pushbuttons to scroll to the desired LCD Display shall read Programming Setpoints to confirm entry.
value (0 - 9) for the first digit of the new password, then use the If “No” is selected, then all Setpoints will remain unchanged.
Step/Enter pushbutton to enter the value and move to the next
digit. Repeat for remaining three digits. 6.5 Programmable Features and Setpoints
The user then steps through the setpoint screens and can change
the setpoint values. During this time, the Unit Status LED will CAUTION
blink at a faster rate. At the end of the setpoint screens, the user
will be prompted to save the setpoints. CHANGING THE SYSTEM NOMINAL VOLTAGE OR FREQUENCY SET-
POINT WILL AUTOMATICALLY CHANGE ALL THE PICKUP AND
DROPOUT SETTINGS TO THE NEW DEFAULT VALUES.
6.3 Display Only Mode
In the Display Only Mode, the ATC-300+ Controller allows the
user to view all setpoints and their programmed values. Each All ATC-300+ Controller programmable features and associated
press of the Next/Enter pushbutton will advance the program to setpoint possibilities with any required explanations are presented
the next setpoint. Setpoint values CANNOT be changed while in in Table 2.
the Display Only Mode.

Table 2. Programmable Features and Setpoints (In Order of Display)

SETPOINT SETPOINT UNITS DESCRIPTION RANGE FACTORY

DEFAULT
New Password Four Digits Set New Password 0000 to 9999 0300
TDES Minutes: Seconds Time Delay Engine Start 0 to 120 seconds 0:03
TDNE Minutes: Seconds Time Delay Normal to Emergency 0 to 1800 seconds 0:00
TDEN Minutes: Seconds Time Delay Emergency to Normal 0 to 1800 seconds 5:00
TDEC Minutes: Seconds Time Delay Engine Cool-off 0 to 1800 seconds 5:00
NOM FREQ Hertz Nominal Frequency 50 or 60 Hz As ordered
NOM VOLTS Volts Nominal Voltage 120 to 600 volts As ordered
S1 UV DROP Volts Source 1 Undervoltage Dropout Range: 70 to 97% of Nominal System Voltage (0=Disabled) 80%
S2 UV DROP Volts Source 2 Undervoltage Dropout Range: 70 to 97% of Nominal System Voltage (0=Disabled) 80%
S1 UV PICK Volts Source 1 Undervoltage Pickup Range: (Dropout +2%) to 99% of Nominal System Voltage (0=Disabled) 90%
S2 UV PICK Volts Source 2 Undervoltage Pickup Range: (Dropout +2%) to 99% of Nominal System Voltage (0=Disabled) 90%
S1 OV DROP Volts Source 1 Overvoltage Dropout Range: 105 to 120% of Nominal System Voltage (0=Disabled) 115%
S2 OV DROP Volts Source 2 Overvoltage Dropout Range: 105 to 120% of Nominal System Voltage (0=Disabled) 115%
S1 OV PICK Volts Source 1 Overvoltage Pickup Range: 103% to (Dropout -2%) of Nominal System Voltage (0=Disabled) 110%
S2 OV PICK Volts Source 2 Overvoltage Pickup Range: 103% to (Dropout -2%) of Nominal System Voltage (0=Disabled) 110%
S1 UF DROP Hertz Source 1 Underfrequency Dropout Range: 90 to 97% of Nominal System Frequency (0=Disabled) 94%
S2 UF DROP Hertz Source 2 Underfrequency Dropout Range: 90 to 97% of Nominal System Frequency (0=Disabled) 94%
S1 UF PICK Hertz Source 1 Underfrequency Pickup Range: (Dropout +1 Hz) to 99% of Nominal System Frequency (0=Disabled) 96%
S2 UF PICK Hertz Source 2 Underfrequency Pickup Range: (Dropout +1 Hz) to 99% of Nominal System Frequency (0=Disabled) 96%
S1 OF DROP Hertz Source 1 Overfrequency Dropout Range: 103 to 110% of Nominal System Frequency (0=Disabled) 106%
S2 OF DROP Hertz Source 2 Overfrequency Dropout Range: 103 to 110% of Nominal System Frequency (0=Disabled) 106%
S1 OF PICK Hertz Source 1 Overfrequency Pickup Range: 101% to (Dropout -1 Hz) of Nominal System Frequency (0=Disabled) 104%
S2 OF PICK Hertz Source 2 Overfrequency Pickup Range: 101% to (Dropout -1 Hz) of Nominal System Frequency (0=Disabled) 104%
Modbus Enabled/Disabled Enabled O or 1 1
Configuration
Time Sync Off with PLC, w Meter via Modbus On or Off Off
TDN Minutes: Seconds Time Delay Neutral 0 to 120 seconds 0:00
BAUD RATE Modbus Baud Rate 9600 or 19200 9600

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Instruction Booklet
Page 20 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller

Table 2 Programmable Features and Setpoints (Cont.)

See tables in the appendix for Voltage and Frequency Pickup and Dropout settings.
SETPOINT SETPOINT UNITS DESCRIPTION RANGE FACTORY DEFAULT

ADDRESS Modbus Address 1 to 247 1

PLANT EXER Days Plant Exerciser Programming OFF, DAILY, 7-DAY, 14-DAY or 28 DAY OFF
PE LOAD XFR Plant Exerciser Load Transfer 0 or 1 (1 = yes) 0
PE DAY Days Plant Exerciser Day of the Week 1 SUN, 2 MON, 3 TUE, 4 WED, 5 THU, 6 FRI or 7 SAT
PE HOUR Hours Plant Exerciser Hour 0 to 23 0
PE MINUTE Minutes Plant Exerciser Minute 0 to 59 0
TEST MODE Test Mode 0, 1 or 2 (0 = No Load Engine Test, 1 = Load Engine Test, 2 = 1
Disabled)
TER Hours: Minutes Engine run test time 0 min to 600 min 0:30
SWITCH TYPE Device types Breaker-3 position contactor-2 position contactor-3K-MG 2 position contactor
TPRE Minutes: Seconds Pretransfer delay timer 0 sec to 120 sec 0:00
PHASES Three phase or single phase 1 or 3 AS ORDERED
VOLT UNBAL * Volts Voltage Unbalanced 0 or 1 (1 = Enabled) 1
UNBAL DROP % Percent Percent for Unbalanced Voltage Dropout 5 to 60% of Phase to Phase Voltage Unbalance 12%
UNBAL PICK % Percent Percent for Unbalanced Voltage Pickup Dropout minus (UNBAL DROP % -2) to 3% 10%
UNBAL DELAY Seconds Unbalanced Delay Timer 0 to 30 0:20
TDEF Seconds Time Delay Emergency Fail Timer 0 sec to 60 sec 6
IN-PHASE Hertz In-Phase Transition 0 or 1 (1=Enabled) 1
IP FREQ DIFF Hertz In-phase Transition FrequencyDifference 0.0 Hz to 3.0 Hz 1.0
SYNC TIME Minutes In-phase Transition Synchronization Timer 1 min to 60 min 5
PHASE REV Phase Reversal OFF, ABC, or CBA OFF
DST ADJUST Day Light Savings 0 or 1 (1=Enabled) 1
MAN RETRAN Manual Retransfer 0 or 1 (1=Enabled) 0
LANGUAGE Selected Language English, French, or Spanish English
TIME SYNC Real Time Clock Synchronization 0 or 1 (1=Enabled) 1
TZO Minutes Time Zone Offset -720 to +840 -300
SAVE SETPOINTS? Save Changed Setpoints Yes or No Yes
CHANG TIME/DATE? Set Time and Date
Hours Set Hour 0 to 23 Eastern Standard Time
MINUTES Set Minute 0 to 59 Eastern Standard Time
WEEKDAY Set Weekday SUN, MON, TUE, WED, THU, FRI or SAT Eastern Standard Time
MONTH Set Month JAN or 01 Eastern Standard Time
DAY Set Day 1 to 31 Eastern Standard Time
YEAR Set Year Current Year Eastern Standard Time
RESET Yes or No No
SYSTEM COUNTERS?
RESET ALL? Resets all System Counters Yes or No No
RESET Hours Resets ENGINE RUN Counter 0 to 9999 XXXX
ENGINE RUN?
RESET Hours Resets S1 CONN Counter 0 to 9999 XXXX
S1 CONN
RESET Hours Resets S2 CONN Counter 0 to 9999 XXXX
S2 CONN
RESET Hours Resets S1 AVAIL Counter 0 to 9999 XXXX
S1 AVAIL
RESET Hours Resets S2 AVAIL Counter 0 to 9999 XXXX
S2 AVAIL
RESET Hours Resets LOAD ENERG Counter 0 to 9999 XXXX
LOAD ENERG
RESET TRANSFERS Cycles (Counts) Resets TRANSFERS Counter 0 to 9999 XXXX

* For a 3-phase delta source or HRG (High Resistance Grounding), this feature should be turned off via the VOLT UNBAL set-point.Section 7: Troubleshooting and Maintenance

For more information visit: www.eaton.com IB01602009E

 Instruction Booklet
Effective: January 2020 Page 21
ATC-300+ Automatic
Transfer Switch Controller

7.1 Level of Repair 7.2 ATC-300+ Device Troubleshooting

This manual is written with the assumption that only transfer The Troubleshooting Guide (Table 3) is intended for service per-
switch system troubleshooting will be performed. If the cause of sonnel to identify whether a problem being observed is external
malfunction is traced to an ATC-300+, the malfunctioning unit or internal to the unit. For assistance with this determination,
should be returned to Eaton for a replacement. contact Eaton. If a problem is identified to be external to ATC-
300, proceed to Section 7.3 and continue troubleshooting.
For ATS assistance, call Eaton Care at: If a message is flashing on top of the display and the cause of the
877-386-2273 option 2, option 4, and then option 3 fault is resolved, simply press increase-decrease buttons and the
message will be removed.

NOTICE
DURING CONVERSATIONS WITH EATON CONCERNING TROUBLE-
SHOOTING OR PRODUCT RETURN, THE CUSTOMER MAY BE ASKED
FOR INFORMATION PERTAINING TO THE SOFTWARE VERSION AND
OPTIONS INCLUDED IN THE SPECIFIC UNIT. THE SYSTEM INFO
SCREEN HAS THE DATA REQUIRED FOR THE CONTROLLER. IF THE
CONTROLLER IS NOT FUNCTIONAL USE THE LABEL ON THE BACK
OF THE UNIT.

Table 3. Troubleshooting Guide.

SYMPTOM PROBABLE CAUSE POSSIBLE SOLUTION(S)

All front panel indicator LED’s are off. Control power is deficient or absent. Verify that control power is connected at J7 and that it is within specifications.
ATC-300 is malfunctioning. Replace the unit.
Automatic LED is not blinking. Control power is deficient or absent. Verify that control power is connected at J7 and that it is within specifications.
Stuck waiting for Neutral position Mechanical problem; No inputfrom limit switch.
ATC-300 is malfunctioning Replace the unit.
One or more voltage phases read incorrectly. Incorrect wiring. Verify voltage with multimeter. Check wiring.
ATC-300 is malfunctioning. Replace the unit.
Front panel pushbuttons do not work. Bad connection inside ATC-300. Replace the unit.
Unit did not accept new setpoints via front panel. Operator error. Make sure "Enter" is pressed when com- See Section 5 for rules on programming setpoints.
pleted. Avoid intervals of 2.5 minutes of inactivity with pushbuttons when changing set-
No pushbuttons pressed for 2.5 minutes. points.
Voltage dropout and pickup setpoints are different Adjusted nominal voltage setpoint. Re-adjust all dropout and pickup setpoints to default values.
than what was programmed.
Frequency dropout and pickup setpoints are differ- Adjusted nominal frequency setpoints. Re-adjust all dropout and pickup setpoints to default values.
ent than what was programmed.
Changed undervoltage, overvoltage, underfre- Pickup upper or lower limit ranges are dependent upon
quency, or overfrequency dropout setpoint and the dropout setpoints. To prevent misapplication, they are
pickup setpoint changed also. automatically adjusted when overlapping occurs.
Source 1 or Source 2 is not available when it Voltage and/or frequency is not within setpoint values. Verify voltage and/or frequency with multi-meter.
should be. Check programmed setpoint values.
Source 1 or Source 2 is not shown connected No input from S1 or S2 aux contacts. Verify contact closure at desired control input on J4.
when it should be. ATC-300 is malfunctioning.
Replace the unit.
Engine fails to start after TDES times out. S1 or S2 Generator start relay contacts not closed. Replace the unit.
Incorrect wiring at generator. Check engine wiring/maintenance.
Engine starts at 2 minutes with TDES set over 2 Any TDES value above two minutes, with no power on Power Controller with UPS or 24VDC (using DCT).
Minutes. the controller, will start the generator (fail-safe) after
two minutes.
Engine fails to turn off after TDEC times out. S1 or S2 Generator start relay contacts not open. Replace the unit.
Incorrect wiring at generator. Check engine wiring.
Connected LED not lit for either source. Verify contact closure at desired control input on J4. Replace the unit.
Unit will not perform an Engine Test. Incorrect password after Test button was pushed Re-enter correct password. The factory password is 0300
Engine Test setpoint is set to Disabled. Re-program Engine Test setpoint.
Number of Generators setpoint is set to 0. Re-program Number of Generators setpoint.

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Instruction Booklet
Page 22 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller

Table 3. Troubleshooting Guide (Cont.).

SYMPTOM PROBABLE CAUSE POSSIBLE SOLUTION(S)
Plant exerciser (PE) failed to exercise. Incorrect date or time setting. Verify real time settings for Time/Date.
Incorrect setpoint programmed for PE day and/or time. Re-program PE day and/or time setpoint.
Generator voltage and/or frequency did not become Verify voltage and/or frequency with multi-meter. Check programmed setpoint val-
available within 30 seconds of engine starting. ues. Check engine maintenance.
Unit displays “Lockout.” No contact closure at Lockout programmed input. Verify Lockout input circuit is closed. If not use jumper the two pins.
Unit displays “INHIBIT” No contact closure at Emergency Inhibit programmed Check Emergency Inhibit Wiring.
Input
Unit displays an S1 open or close error Source 1 circuit did not open when it was commanded Check Source 1 circuit trip wiring. Press "Help" then "Enter" push-buttons to clear
to open. message.
Source 1 circuit did not close when it was commanded Check Source 1 circuit wiring. Press "Help" then "Enter" push-buttons to clear mes-
to close. sage.
S1 Aux Close contacts did not open when Source 1 Check S1 Aux Close control input wiring on on J6-1,2. Press "Help" then "Enter"
opened. push-buttons to clear message.
S1 Aux Close contacts did not close when Source 1 Check S1 Aux Close control input wiring on on J6-3,4. Press "Help" then "Enter"
closed push-buttons to clear message.
Unit displays an S2 open or close error Source 2 circuit did not open when it was commanded Check Source 2 circuit trip wiring. Press "help" then "enter" push-buttons to clear
to open. message.
Source 2 circuit did not close when it was commanded Check Source 2 circuit wiring. Press "help" then "enter" push-buttons to clear mes-
to close. sage.
S2 Aux Close contacts did not open when Source 2 Check S2 Aux Close control input wiring on J6-1,2. Press "help" then "enter" push-
opened. buttons to clear message.
S2 Aux Close contacts did not close when Source 2 Check S2 Aux Close control input wiring on J6-3,4. Press "help" then "enter" push-
closed buttons to clear message.

If a problem persists after having completed the problem solving

procedure, contact an Eaton representative for further assistance.
NOTICE When calling for assistance, the following is the minimum infor-
WHILE PERFORMING TESTING, IF AN UNDESIRED OR UNDOCU- mation required to properly address the need:
MENTED RESULT OCCURS, FIRST CONTACT THE LOCAL GENSET Note: If a message is flashing on top of the display and the fault is
DEALER. IF THE RESULT IS NOT CORRECTED, CONTACT THE removed, simply press "Help" and then "Enter" and the message will be
EATON ATS TECHNICAL SUPPORT AT 1-877-386-2273 OPTION 2, removed.
OPTION 4, OPTION 3.
1. General Order Number (GO#) of transfer switch, plus related
7.3 General Switch Problem Solving Item Number;
2. Catalog Number of transfer switch;
3. Actual location of transfer switch (type of facility, address,
DANGER etc.);
HAZARDOUS VOLTAGES IN AND AROUND TRANSFER SWITCH
EQUIPMENT DURING THE PROBLEM SOLVING PROCESS CAN 4. Style number of the controller;
CAUSE PERSONAL INJURY AND/OR DEATH. AVOID CONTACT
WITH ANY VOLTAGE SOURCE WHILE PROBLEM SOLVING. USE 5. Company, name and position of individual representing com-
LOCK-OUT TECHNIQUES TO ASSURE POWER IS REMOVED. pany;
6. Basic description of situation as it exists; and
WARNING 7. Any results of problem solving steps taken and/or readings
ONLY PROPERLY TRAINED PERSONNEL FAMILIAR WITH THE
taken from the events and summaries.
TRANSFER SWITCH EQUIPMENT AND ITS ASSOCIATED EQUIP-
MENT SHOULD BE PERMITTED TO PERFORM THE PROBLEM SOLV-
ING FUNCTION. SPECIFICALLY, ONLY PERSONS CLASSIFIED AS The transfer switch is recommended to be exercised monthly to
QUALIFIED UNDER FAILURE, TO UTILIZE QUALIFIED PERSONNEL ensure expected operation during an actual power outage. The
(UNDER NFPA 70E) SHOULD WORK ON EQUIPMENT. IF NOT, IT switching mechanism is an electrochemical type device tied to a
COULD RESULT IN PERSONNEL INJURY AND/OR DEATH. controller, relays, etc., and operating these will ensure good
This section explains basic troubleshooting for Transfer Switches. operation. Not only is the switch exercised but usually the ATS
The particular switch instruction booklet should be used to trou- is tied to a generator which can then also be exercised.
bleshoot. A basic problem solving effort is the first step to take
prior to calling for assistance. Frequently, the effort will success-
fully address most problems encountered. The problem solving
procedure is presented in the following sections as observed
Problem Symptoms and one or more possible Solution Steps. All
of the steps presented may not apply to all transfer switches,
depending upon the logic. Remember, only qualified individuals
familiar with the transfer switch equipment and the system in
which it is applied should attempt these problem solving proce-
dures.

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 Instruction Booklet
Effective: January 2020 Page 23
ATC-300+ Automatic
Transfer Switch Controller

7.3.1 Transfer Switch Appears Inoperative Step 6: Is the power source available?
Step 1: Verify that all plugs and sockets are properly intercon-
nected. Assure that the SWITCH TYPE ( Device) setpoint If YES:Proceed to Step 8.
is programmed for the type of switch the controller is be
used on (2 position contactor, 3 position contactor, If NO: Apply the correct system voltage to the Source
breaker, 3K contactor). connections. or change the setpoints on the
controller to match the system voltage
Step 2: If the source available LED is not on or the display shows
the wrong voltage, make sure the controller setpoints Step 7: Is the switch connected to the Source 2?
match the system voltage. Verify that the correct system
voltage is at the switch. If YES:Proceed to Step 8.

Step 3: Verify that the voltage selection plug on the transformer If NO: Proceed to Step 9.
is in the proper position to match the system voltage.
Step 8: If a problem persists, contact Eaton.
Step 4: Look for any obviously burned components. Determine
the cause and rectify, if possible. Replace defective 7.3.3 Transfer Switch Will Not Automatically Transfer to the
components after the cause is determined. Source
Step 5: Is switch closed on source 1? Verify whether or not the Step 1: If the alternate source is a generator, is it running?
system voltage now appears on the load terminals.
If YES: Proceed to Step 2.
If YES: Proceed to check logic for problems in respective
logic instruction book. If NO: Check the generator. Check the engine start
contacts.
If NO: Check all power connections and the switching Step 2: Is the correct line voltage and frequency available at the
mechanism. What does the controller show for source terminals? Record the readings.
voltages on the main screen?
If YES: Proceed to Step 3.
7.3.2 Transfer Switch Will Not Automatically Transfer to
Normal If NO: Verify that there is output voltage from the
Step 1: Is Option 29G installed? If so, there is a switch on the generator.
door Labeled Auto Manual with either push buttons for
S1 close, Trip, S2 Close or a three position switch with Step 3: Is the voltage selector plug in the correct position?
the same. The Auto Manual selector-switch must be in
Auto for it to run with the controller. If YES: Proceed to Step 4.

Step 2: Is Option 9B installed? If so, there is a selector switch If NO: Position plug correctly.
labeled “Maintenance”(or "Monitor Mode" for contactor-
based switches. Step 4: Is the source available?

If YES: Verify selector switch is in the “Operate” If YES: Proceed to Step 5.

position.
If NO: Proceed to Step 6.
If NO: Proceed to Step 3. Step 5: Is a test Engine Test or Plant Exerciser being run, or is
Step 3: Are the correct line voltage and frequency available at the "Go to Emergency" input energized?
terminals N1, N2, and N3? Record the readings.
If YES: Proceed to step 6.
If YES: Proceed to Step 4.
If NO: STOP! The transfer switch should not transfer
If NO: Is the switch a source swap?. to source 2 if source 1 is available and connected.

Step 4: Is the transformer voltage selector plug in the correct

position?

If YES: Proceed to Step 5.

If NO: Position plug correctly.

Step 5: Check the voltage on transformer NT1 by measuring
voltage between voting relay KV-1 and GND. Is the volt-
age measured 120 Vac (+/- 10 volts)? Record the read-
ing.

If YES: Proceed to Step 6.

If NO: Check voltage transformer NT1.

IB01602009E For more information visit: www.eaton.com

Instruction Booklet
Page 24 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller
Step 6: Make sure that the setpoints are set according to the 7.4 Replacement
system voltage.
Follow these steps to replace the ATC-300.
If YES: Proceed to Step 7. Step 1: Turn off control power at the main disconnect or isola-
tion switch of the control power supply and lock it out
If NO: .Adjust system voltage setpoints to match sys- to guard against other personnel accidentally turning it
tem voltage and phase. on. Follow all local safety requirements for transfer
switches which includes appropriate PPE.
Step 7: Is the switching device charged (3K contactor)?
Step 2: Verify that all “foreign” power sources wired to the ATS
If YES: Proceed to Step 8. Switch are de-energized. These may also be present on
some of the terminal blocks.
If NO: Check voltage at C29 (com) and C30 (line) for Step 3: Before disconnecting any wires from the unit, make sure
120vac. This voltage is there for the charging motor. they are individually identified to ensure reconnection
Step 8: Is the switching device OPEN or closed? can be correctly performed. Taking a picture may help
with re-connections.
For 3K contactor closure, there would be 120vac on: Step 4: Disconnect all plugs and connectors going to the ATC-
A24, A25 for Source 1 Close 300.
C1, C2 for Source 2 Close
A26, A27 for Source 1 open
C3, C4 for Source 2 open
See Figure 4 for close and open commands (Ks) from
CAUTION
the controller. SUPPORT THE ATC-300 FROM THE REAR SIDE WHEN THE SCREWS
ARE LOOSENED OR REMOVED IN STEP 5. WITHOUT SUCH SUP-
In all cases, the controller will remove the 120vac after PORT, THE UNIT COULD FALL AND THE CONTROLLER COULD BE
DAMAGED.
6 seconds.
Step 9: If a problem persists, contact Eaton. Step 5: Remove the 4 mounting screws holding the unit against
the door or panel. These are accessed from the rear of
the unit.

For ATS assistance, call Eaton Care at: Step 6: Set the screws aside for later use.
877-386-2273 option 2, option 4, and then option 3 Step 7: Mount the replacement unit.
Step 8: Secure the ATC-300 to the panel with the 4 mounting
screws.
Step 9: Re-connect all plugs and connectors to their proper
socket on the ATC-300. Make certain that each plug is
securely seated.
Step 10: Clear out all personnel, close all ATS panels, remove
any lockouts, and restore control power. Ensure all set-
points are correct.

7.5 Maintenance and Care

The ATC-300 is designed to be a self contained and maintenance
free unit. The printed circuit boards are calibrated and conformally
coated at the factory. They are to be serviced by factory trained
personnel only. The front panel including the display can be
cleaned lightly with a soap and water mixture.

For more information visit: www.eaton.com IB01602009E

 Instruction Booklet
Effective: January 2020 Page 25
ATC-300+ Automatic
Transfer Switch Controller

Appendix A: Display Message

for Status and Timers
Display Message
TDEC Countdown cool-off timing before the generator contacts are opened.

TDES Countdown timing before the generator contacts are closed.

TDNE Countdown timing before Source 1 is disconnected before transferring to Source 2. Timing begins when
Source 2 is available.
TDN Countdown timing with both sources disconnected from the load. In the open position and requires a
three position type switch (Time Delay Neutral).
TDEN Countdown timing before Source 2 is disconnected before transferring to Source 1. Timing begins when
Source 1 becomes available.
ATS NOT IN AUTOMATIC Control input for monitor mode is closed.

LOCK-OUT A trip condition has been detected by either breaker, and the system is locked-out from further transfers.
Press Alarm Reset on the controller, after the fault is cleared, to unlock.
MAN RETRANSFER Waiting for an input signal to complete the manual re-transfer; usually a push-button non-retained type
switch.
EMERG INHIBIT Indicates that a transfer to the Emergency Source is inhibited because the Emergency inhibit input is acti-
vated.
ENGINE RUN The engine run test timer is counting down before the test is completed. Pressing the Engine Test push-
button will abort this timer and the test.
START TEST To initiate an engine test sequence, press the Engine Test pushbutton again, or press Increase and
Decrease pushbuttons simultaneously to clear.
WAIT FOR S2 Waiting for the Source 2 source voltage and frequency to become available.

TD PRE-TRAN Countdown timer before transfer begins. Timing begins after TDEN/TDNE expires or Manual Re-transfer
input closes.
SYNC TIME Countdown timing in minutes while waiting for sources to synchronize during an in phase transition.

SOURCE 1 DEVICE Indicates that the Source 1 device (i.e. circuit breaker, contactor) failed to open or close

SOURCE 2 DEVICE Indicates that the Source 2 device (i.e. circuit breaker, contactor) failed to open or close.

TDEF Countdown timing before declaring Source 2 unavailable (accounts for momentary generator fluctuations).

TD UNBAL Countdown timer before declaring a source unavailable due to a voltage unbalance condition.

TEST ABORTED Indicates that an engine test or plant exercise was aborted after three unsuccessful attempts. Source 2
did not remain available while TDNE was timing.
GO TO SOURCE 2 Indicates that the load is transferring or connected to Source 2 because the Go To Source 2 control input
is in the “unconnected” state.
FAILSAFE Indicates that the load was connected to Source 2 but Source 2 became unavailable so the load trans-
ferred back to Source 1.
SETPOINTS ERROR Memory problem with the setpoints. Contact the factory.

OPTIONS ERROR Memory problem with the factory options. Contact the factory.

PROGRAMMING SETPOINTS Setpoints are being saved in memory.

WAITING FOR NEUTRAL Waiting for the neutral position to be reached by the switch.

WAITING FOR S1 TO CLOSE Waiting for the Source 1 device (i.e. circuit breaker, contactor) to close.

WAITING FOR S2 TO CLOSE Waiting for the Source 2 device (i.e. circuit breaker, contactor) to close.

IB01602009E For more information visit: www.eaton.com

Instruction Booklet
Page 26 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller

Appendix B: Operational Flowcharts

• Utility - Generator Transfer Switch

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For more information visit: www.eaton.com IB01602009E

 Instruction Booklet
Effective: January 2020 Page 27
ATC-300+ Automatic
Transfer Switch Controller
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IB01602009E For more information visit: www.eaton.com

Instruction Booklet
Page 28 Effective: January 2020
ATC-300+ Automatic
Transfer Switch Controller
This instruction booklet is published solely for information pur-
poses and should not be considered all-inclusive. If further infor-
mation is required, you should consult EATON.
Sale of product shown in this literature is subject to terms and
conditions outlined in appropriate EATON selling policies or other
contractual agreement between the parties. This literature is not
intended to and does not enlarge or add to any such contract.
The sole source governing the rights and remedies of any pur-
chaser of this equipment is the contract between the purchaser
and EATON.
NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WAR-
RANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MER-
CHANTABILITY, OR WARRANTIES ARISING FROM COURSE OF
DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE
INFORMATION, RECOMMENDATIONS AND DESCRIPTIONS
CONTAINED HEREIN. In no event will EATON be responsible to
the purchaser or user in contract, in tort (including negligence),
strict liability or otherwise for any special, indirect, incidental or
consequential damage or loss whatsoever, including but not lim-
ited to damage or loss of use of equipment, plant or power sys-
tem, cost of capital, loss of power, additional expenses in the use
of existing power facilities, or claims against the purchaser or
user by its customers resulting from the use of the information,
recommendations and description contained herein.
CSA is a registered trademark of the Canadian Standards Associ-
ation. National Electrical Code and NEC are registered trademarks
of the National Fire Protection Association, Quincy, Mass. NEMA
is the registered trademark and service mark of the National Elec-
trical Manufacturers Association. Uniform Building Code (UBC) is
a trademark of the International Conference of Building Officials
(ICBO). UL is a federally registered trademark of Underwriters
Laboratories Inc.

Eaton
Electrical Sector
1000 Eaton Boulevard
Cleveland, Ohio 44122
United States
877-ETN CARE (877-386-2273)
option 2, option 4, and then
option 3
Eaton.com
© 2020 Eaton
All Rights Reserved
Printed in USA
Publication No. IB01602009E/TBG00218
January 2020