Yealink+W90+Multi Cell+System+Administrator+Guide+V85.20
Yealink+W90+Multi Cell+System+Administrator+Guide+V85.20
Table of Contents
Table of Contents 1
1
Administrator’s Guide for W90 DECT IP Multi-Cell System
2
Table of Contents
3
Administrator’s Guide for W90 DECT IP Multi-Cell System
4
Table of Contents
5
Administrator’s Guide for W90 DECT IP Multi-Cell System
SRTP Configuration
144
Encrypting and Decrypting Files
144
Configuration Files Encryption Tools
145
Configuration Files Encryption and Decryption
145
Encryption and Decryption Configuration
145
Example: Encrypting Configuration Files
147
Incoming Network Signaling Validation
149
Incoming Network Signaling Validation Configuration
149
Firmware Upgrade 151
Firmware for Each Phone Model
151
Firmware Upgrade Configuration
151
Upgrading Multiple Handsets via Web User Interface
154
Audio Features 155
Alert Tone
155
Alert Tone Configuration
155
Distinctive Ring Tones
155
Supported Alert-Info Headers Format
156
Alert-Info: Bellcore-drN
Alert-Info: ringtone-N/Alert-Info: ringtone-RingN.wav (or Alert-Info: MyMelodyN/Alert-Info: 156
MyMelodyRingN.wav) 157
Alert-Info: info=info text;x-line-id=0
158
Distinctive Ring Tones Configuration
159
Ringer Device
159
Ringer Device Configuration
159
Hearing Aid Compatibility (HAC) Volume Control Configuration
160
Tones
160
Supported Tones
160
Tones Configuration
161
Audio Codecs
163
Supported Audio Codecs
163
Audio Codecs Configuration
164
Packetization Time (PTime)
165
Supported PTime of Audio Codec
166
PTime Configuration
166
Early Media
167
Early Media Configuration
167
Acoustic Clarity Technology
167
Background Noise Suppression (BNS)
167
Automatic Gain Control (AGC)
167
Voice Activity Detection (VAD)
167
VAD Configuration
167
Comfort Noise Generation (CNG)
168
CNG Configuration
168
Jitter Buffer
168
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Table of Contents
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Call Display
194
Call Display Configuration
194
Display Method on Dialing
195
Display Method on Dialing Configuration
195
Key As Send
195
Key As Send Configuration
195
Recent Call Display in Dialing
196
Recent Call in Dialing Configuration
196
Warnings Display
196
Warnings Display Configuration
196
Advisory Tones
197
Advisory Tones Configuration
197
Shortcut Customization
198
Shortcut Customization Configuration
198
Directory 202
Local Directory
202
Local Contact File Customization
202
Local Contact File Elements and Attributes
202
Customizing Local Contact File
203
Local Contact Files and Resource Upload
203
Lightweight Directory Access Protocol (LDAP)
203
LDAP Attributes
203
Global LDAP Configuration
204
Remote Phone Book
208
Remote Phone Book File Customization
209
Remote Phone Book File Elements
209
Customizing Remote Phone Book File
209
Remote Phone Book Configuration
210
Example: Configuring a Remote Phone Book
211
Shared Directory
211
Shared Directory Configuration
211
Shared Contact File Customization
212
Shared Contact File Elements and Attributes
212
Customizing Shared Contact File
212
XML Phonebook
212
XML Phonebook Configuration
213
Directory Search Settings
213
Directory Search Settings Configuration
214
Number Matching Settings
214
Number Matching Settings Configuration
214
Call Log 216
Call Log Display
216
Call Log Configuration
216
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Table of Contents
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Conference
241
Conference Type Configuration
241
Network Conference Configuration
241
End Call on Hook
242
End Call on Hook Configuration
242
Advanced Features 243
Call Park and Retrieve
243
Call Park and Retrieve Configuration
243
Shared Line
244
Shared Call Appearance (SCA) Configuration
244
SCA Configuration
244
Voice Mail
245
MWI for Voice Mail Configuration
245
XML Browser
247
XML Browser Configuration
247
Device Management 248
Device Management Configuration
248
General Features 249
Line Identification Presentation
249
CLIP and COLP Configuration
249
Return Code for Refused Call
250
Return Code for Refused Call Configuration
251
Return Code for Unanswered Call
251
Return Code for Unanswered Call Configuration
251
Accept SIP Trust Server Only
252
Accept SIP Trust Server Only Configuration
252
100 Reliable Retransmission
252
100 Reliable Retransmission Configuration
253
SIP Session Timer
253
SIP Session Timer Configuration
253
Session Timer
254
Session Timer Configuration
255
Reboot in Talking
255
Reboot in Talking Configuration
255
Reserve # in User Name
256
Reserve # in User Name Configuration
256
Busy Tone Delay
257
Busy Tone Delay Configuration
257
Web Page Display
257
Web Page Display Configuration
257
Configuration Parameters 259
BroadSoft Parameters
259
BroadSoft Settings
259
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Table of Contents
Broadsoft XSI
259
Broadsoft Network Directory
261
Broadsoft Call Park
265
BroadSoft Call Waiting Sync
266
BroadSoft DND and Forward Sync
266
Ethernet Interface MTU Parameter
266
SIP Settings Parameters
267
Call Settings Parameters
268
Troubleshooting Methods 269
All Base Diagnostics
269
Diagnostics File Type and Naming Rules
269
All Base Diagnostics Configuration
269
Log Files
272
Local Logging
272
Local Logging Configuration
272
Exporting the Log Files to a Local PC
275
Viewing the Log Files
275
Syslog Logging
276
Syslog Logging Configuration
276
Viewing the Syslog Messages on Your Syslog Server
281
Resetting Phone and Configuration
281
Resetting the IP phone to Default Factory Settings
282
Resetting the IP phone to Custom Factory Settings
282
Custom Factory Configuration
282
Deleting the Custom Factory Settings Files
283
Packets Capture
283
Capturing the Packets via Web User Interface
283
Watch Dog
283
Watch Dog Configuration
283
Analyzing Configuration Files
284
Exporting CFG Configuration Files from Phone
284
Importing CFG Configuration Files to Phone
284
Configuration Files Import URL Configuration
285
Exporting BIN Files from the Phone
285
Importing BIN Files from the Phone
285
BIN Files Import URL Configuration
285
Exporting All the Diagnostic Files
285
Device Status
286
Viewing Device Status
286
Phone Reboot
286
Rebooting the IP Phone Remotely
286
Notify Reboot Configuration
287
Rebooting the Device via Web User Interface
287
Troubleshooting Solutions 288
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Administrator’s Guide for W90 DECT IP Multi-Cell System
IP Address Issues
288
The device does not get an IP address
288
Time and Date Issues
288
Display time and date incorrectly
288
Phone Book Issues
288
Difference between a remote phone book and a local phone book
288
Audio Issues
289
Increasing or decreasing the volume
289
Get poor sound quality during a call
289
There is no sound when the other party picks up the call
289
Play the local ringback tone instead of media when placing a long-distance number without plus 0
289
Firmware and Upgrading Issues
289
Fail to upgrade the phone firmware
289
Verifying the firmware version
289
The IP phone does not update the configurations
290
System Log Issues
290
Fail to export the system log to a provisioning server (FTP/TFTP server)
290
Fail to export the system log to a syslog server
290
Password Issues
290
Restore the administrator password
290
The web screen displays "Default password is in use. Please change!"
291
Power and Startup Issues
291
Both PoE cable and power adapter is connected to the phone
291
Other Issues
291
The difference among user name, register name, and display name
291
On code and off code
291
The difference between RFC 2543 Hold enabled and disabled
291
How does the DM configuration changes take effect when the handset is in the call?
292
Base Issue
292
Why doesn’t the network indicator on the base station slowly flash?
292
Handset Issues
293
How to check which area the handset is used for?
293
Register Issue
293
Why cannot the handset be registered to the base station?
293
Display Issue
293
Why does the handset prompt the message “Not Subscribed”?
293
Why does the handset prompt the message “Not in Range” or “Out Of Range”?
293
Why does the handset prompt the message “Network unavailable”?
293
Why does the handset display “No Service”?
293
Upgrade Issue
293
Why doesn’t the DECT IP phone upgrade firmware successfully?
293
Appendix 294
RFC and Internet Draft Support
294
VIM Menu Structure Overview
297
12
Table of Contents
13
W90 DECT IP Multi-Cell System Introduction
Topics
VIM System:
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Components Description
Central management and configuration unit of the system. The integrator is provided as
a virtual machine.
Virtual Integrator Manager • Manages and configures the DECT manager in the system, including data man-
(sometimes just referred to agement of DECT managers and base stations.
as VIM) • Provides a web user interface for system configuration.
• Provides access to the configuration for all DECT managers and the base stations.
Note: It is only applicable to the VIM system.
Management unit for a group of base stations. At least one DECT manager must be
used for each installation. Up to 10 DECT managers can be supported by one Virtual
W90DM DECT Manager
Integrator Manager.
(sometimes just referred to
• Manages base stations synchronization within the clusters.
as DM)
• Enables the account registration and centrally stores the account configuration.
• Enables centralized configuration and deployment.
Up to 250 handsets can be supported by one DECT manager. Up to 2500 DECT calls
can be made simultaneously for VoIP call.
Subscribers can accept or initiate calls in all base stations with their handsets (Roam-
Handsets
ing), and can also switch handsets DECT connection between the base stations during
(Mobile Devices)
a call (Handover). A handover is only possible if base stations are synchronized.
Note: To use 2500 handsets in the VIM system, you must upgrade the handset to the
latest firmware version (W59R/W53H/W56H/W73H/CP930W: X.85.0.35 or later).
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W90 DECT IP Multi-Cell System Introduction
Components Description
VIM System:
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Related Documentations
The following related documents are available:
l Quick Start Guide, describes how to install the W90DM/W90B and obtain the device's IP address.
l User Guide, describes how to configure and use the basic and advanced features available in the DECT IP
multi-cell system.
l Deployment Guide, explains the necessary preparatory work for the installation and describes how to carry out
measurements in order to find the best positions for your base stations.
For support or service, please contact your Yealink reseller or go to Yealink Technical Support online: http://sup-
port.yealink.com/.
Read the Yealink Products Regulatory Notices guide for all regulatory and safety guidance.
17
First Steps
First Steps
This chapter provides the information you need to prepare to configure your multi-cell system at the DECT man-
ager.
Topics
Device Role
The W90DM is shipped as a DECT Manager (DM) and the W90B is shipped as a base station.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Slowly flashing
Green Off Device role: Base, no connection to LAN
green (1s)
Slowly flashing
Orange Off Device role: DM, no connection to LAN
green (1s)
19
First Steps
You should install the vmware software on the computer and open it.
The system is compatible with three VMware softwares:
a. VMware® Workstation 14 or later.
b. VMware Workstation 14 Player or later.
c. VM Sphere ESXi (Versions 5.5, 6.0 and 6.5).
Procedure
1. Select File > Open choose the *.ova file of the VIM or drag the *.ova file to the vmware software.
2. (Optional) Modify the name and storage path as needed.
3. Select Import to import the Integrator.
4. Keep the default configuration of the virtual machine to ensure system stability.
5. Select Power on this virtual machine to run the virtual machine.
6. Wait for 5s to enter the virtual machine and obtain the IP address of VIM.
Note: For more information about how to find the ip address of the VIM, please refer to Configure the Virtual Integrator Man-
ager.
If the IP address is assigned dynamically via your local network's DHCP server, you can find the current IP address
on the DHCP server in the list of registered DHCP clients. The MAC address can be found on the rear of the device.
Your device's IP address may change occasionally depending on the DHCP server settings.
You can find the MAC address and IP address of all Yealink DECT devices in the LAN through a PC scanning tool -
Yealink Discovery Tool. Ask the distributor or Yealink FAE for the tool.
Procedure
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Administrator’s Guide for W90 DECT IP Multi-Cell System
After every boot, the device will send a SIP multicast which can be seen in Wireshark if you connect the Internet port
of the device and the PC to the same hub.
For more information, refer to the web resources.
Topics
21
First Steps
When configuring via the web user interface, you require a user name and password for access. For a user - who
has only limited access to some settings, the default user name and password are “user” (case-sensitive). For an
administrator - who has unlimited access to call features of the web user interface, the default user name and pass-
word are “admin” (case-sensitive).
Procedure
1. Find the current IP address of the device and VIM.
2. Open a web browser on your computer, enter the IP address into the address bar (for example,
"https://192.168.0.10" or "192.168.0.10"), and then press the Enter.
3. Enter the user name and password on the login page and click Login.
Note: You should change the default password for security reasons.
If you do not perform any action for a lengthy period (approx. 5 minutes), you are automatically logged off. The next time you
try to make an entry or select an option, the login screen is displayed again. Re-enter username and password for web access
authentication.
Related Topics
Procedure
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Administrator’s Guide for W90 DECT IP Multi-Cell System
23
Initialization Instructions
Initialization Instructions
This chapter provides basic initialization instructions of devices.
Topics
Topics
Updating Firmware
If you define the access URL of firmware in the configuration file, the device will download the firmware from the pro-
visioning server. If the MD5 value of the downloaded firmware file differs from that stored in the flash memory, the
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Verifying Startup
After connected to the power and available network, the LAN LED indicator glows green. As a base station, the
ROLE LED indicator glows green; as a DECT manager, the ROLE LED indicator glows orange.
25
Configuring W90 DECT Managers
Note: For more information about how to configure the VIM, please refer to Configure the Virtual Integrator Manager.
Topics
DM Registration
DECT Manager Synchronisation
DM Automatic Synchronization
Note
From DM to DM-VIM mode: DM reboot. The configuration and registration is retained.
From DM-VIM to DM mode: DM reset. The configuration and registration is cleared.
DM Registration
Register DM for the VIM system after switching to the DM-VIM mode. You should set the master DM and import its
license to ensure the system is running.
Note: For more information about how to import the license, please refer to Configure the Virtual Integrator Manager.
Topics
DM Registration Configuration
Managing the Connected DECT Managers
DM Registration Configuration
The following table lists the parameters you can use to configure DM Registration.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
ues
Default Blank
Web UI (VIM) DECT Manager > DECT Manager Registration > DECT Manager Registration > Add DM >
27
Configuring W90 DECT Managers
RPN Group
Web UI (VIM) DECT Manager > DECT Manager Registration > Global Settings > Master DECT Manager
[1]X is the DM ID. X=1-10.
Item Description
Id of the DM. When added to the list, DM X (X ranges from 1 to 10 is used as the DM id).
DM ID
Note: This cannot be edited.
It is only available in the VIM web interface for the administrator, go to DECT Manager > DECT Manager Syn-
chronisation > Add DM Sync.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Components Description
Best DECT Base of DM: Level 1 base in the cluster syncs the base with the
best DECT signal in other DMs (any cluster).
Ext RFPI (full match): Level 1 base in the cluster syncs the base with the spe-
Cluster External Sync cified RFPI in the multicell system (other DM).
Ext RFPI (-1 match)-Ext RFPI (-8 match): Level 1 base in the cluster syncs the
base group of the specified RFPI segment (partial RFPI matching) in the sys-
tem (other DM).
LAN Master of DM: Level 1 base in the cluster syncs with the LAN master
base of other DM's cluster.
Direction It configures synchronize to DM or RFPI segment.
You can see the corresponding synchronization point on the web user interface after DM synchronization suc-
cessfully:
l DECT Synchronization: D—>DMx.Cy.Rz
l LAN Synchronization: L—>DMx.Cy.Rz
l RFPI Synchronization: R—>RFPI
Topics
Description It configures the different dm's the external synchronization type of different clusters.
29
Configuring W90 DECT Managers
Description It configures the different dm's the external synchronization sources of different clusters.
Default Blank
Web UI (VIM) DECT Manager > DECT Manager Synchronisation > Add DM Sync > Direction
[1]X is the DM ID. X=1-10.
[2]Y is the sync cluster number. Y=1-10.
DM Automatic Synchronization
You can enable the automatic synchronization feature for each DM when you register DM.
Topics
Web UI (VIM) DECT Manager > DECT Manager Registration > Add DM > Auto Sync Tree
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Description Note: It works only if "dm.X.features.sync.tree.mode" is set to 1 (Auto). This configuration para-
meter need to be placed in the last line of the configuration file, otherwise only the synchronization
tree of the base before the configuration parameter can be generated.
Permitted Val- 0-Disabled
ues 1-Enabled
Default 0
Web UI (VIM) Base Station > Base Station Settings > Connected Base Stations > Auto Sync Tree
[1]X is the DM ID. X=1-10.
31
DM Backup
DM Backup
W90 multi-cell system supoorts two backup mechanisms: hot backup(use reserve DM) and file backup.
Topics
Hot Backup
File Backup
Hot Backup
W90 multi-cell system can automatically complete system backup and recovery through DM-Reserve. If the master
DM is abnormal, the system will switch to use the backup DM and the system can work normally. The master DM
and backup DM are connected via rckit, and the timer starts immediately when the connection is disconnected. It
will switch to use the backup system after more than 60 seconds.
Switch to the backup system when:
l DM crushes.
l The master DM upgrade exception.
l The master DM is powered off for more than 60 seconds.
l The master DM disconnects the network for more than 60 seconds.
Note: 1.If the master DM is abnormal, the system will switch to use the reserve DM. Base stations and handsets can be used
normally.
2. If the master DM returns to normal, the system will switch to use the master DM. Base stations and handsets can be used
normally.
Topics
0-Disabled
Permitted
1-Enabled, master DM mode
Values
2-Enabled, reserve DM mode
Default 0
(DM) Settings > Backup > Backup > DM Role
Web UI
Note: This button will only be available in DM mode.
Parameter backup.master_dm.ip[1] <y0000000000xx>.cfg
Permitted
String within 64 characters
Values
Default Blank
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Permitted
String within 64 characters
Values
Default Reserve DM
File Backup
To minimize the risk of losing sync when the current DM is experiencing a serious failure, import the backup BIN file
to an extra backup DM to make the system available. The backup BIN file contains all the configurations of DM
(including base/handset configurations, passwords, resource file links, etc.).
Topics
Permitted 0-Disabled
Values 1-Enabled
Default 0
all_configuration_export.enable = 1
Procedure
1. Access the web user interface of the DM.
2. Go to Settings > Configuration > BIN Configuration.
3. Select Backup Bin from the Export Configuration drop-down menu.
4. Click Export to open the file download window, and then save the file to your local system.
33
Setting up the Base Stations
Topics
DM IP
In the non-multicast network, the DM can detect and connect the base station only when you have configured the IP
address of the DM on the W90B base station.
The W90B base station can also dynamically receive the DM IP address via DHCP option 43 and then auto-
matically connect to the DM.
Note: You can configure the IP address of the DM for all base stations using RPS.
Topics
DM IP Configuration
Obtaining the DM IP Address via DHCP Option 43
DM IP Configuration
The following table lists the parameter you can use to configure the DM IP.
Permitted
String within 64 characters
Values
Default Blank
Procedure
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Administrator’s Guide for W90 DECT IP Multi-Cell System
35
Setting up the Base Stations
The valid format of the configuration value: W90DM_DMMAC_DMIP, for example: W90DM_001565FEFE3E_
10.82.9.231.
Note: If you need to configure the option 43 for both DM IP and provisioning server address, the valid format is
http://192.168.10.25/W90DM_001565FEFE3E_10.82.9.231_W90DM or http://192.168.10.25/W90DM_
001565FEFE3E_10.82.9.231_W90DM.cfg, that is, the directory name of the configuration file or the file name is
"W90DM_001565FEFE3E_10.82.9.231_W90DM".
2. Connect the base to the network in the DHCP environment.
While obtaining the IP address, base can read the DM IP address in option 43 and automatically fill it into "DM
IP" configuration.
Note: Pre-registration is to configure the information of the base station on the DM before the base station powered on.
Topics
36
Administrator’s Guide for W90 DECT IP Multi-Cell System
Permitted
String within 32 characters
Values
Default Blank
Permitted
String within 32 characters
Values
Default Blank
Permitted
Integer from 1 to 10
Values
Default Blank
Permitted
Integer from 1 to 10
Values
Default Blank
Permitted 1-LAN
Values 2-DECT
Default 2
37
Setting up the Base Stations
Permitted 0-Disabled
Values 1-Enabled
Default 0
[1]X is the pre-registration ID. X=1-60.
Procedure
1. Access the web user interface of the DM.
2. Go to Base Station > Base Station Registration.
3. Click next to the base station.
4. Complete the corresponding information of the base station, and click OK.
The base station is successfully registered to the DM.
Related Topic
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Topics
Topics
Permitted
String within 32 characters
Values
Default Blank
Permitted
String within 32 characters
Values
Default Blank
Permitted
Integer from 1 to 10
Values
Default Blank
Permitted
Integer from 1 to 10
Values
Default Blank
39
Registering Base Stations in VIM
It enables or disables the level 1 pre-registration base of the cluster to be the LAN master of the DECT
Description manager.
Note: It works only if "dm.X.station.Y.sync.level" or "dm.X.station.allowed.Y.sync.level" is set to 1.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Permitted 1-LAN
Values 2-DECT
Default 2
Note: Automatic synchronization is based on the RSSI value (relative signal value) between the bases. It converts the RSSI
value to distance for level synchronization.
Topics
0- Manual, the synchronization tree can be configured manually, and the administrator must
Permitted Values
choose the relevant sync level for each base station.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Default 0
Web UI Base Station > Base Station Registration > Sync Tree Mode
Description Note: It works only if "features.sync.tree.mode" is set to 1 (Auto). This configuration parameter
need to be placed in the last line of the configuration file, otherwise only the synchronization
tree of the base before the configuration parameter can be generated.
0- Disabled
Permitted Values
1- Enabled
Default 0
Web UI Base Station > Base Station Registration > Sync Tree Mode (Auto) > Auto Sync Tree
41
Registering Base Stations in VIM
Related Topic
The automatic synchronization has finished. At this time, a base in the system is powered off (the status is offline).
Procedure
1. Access the web user interface of the DM.
2. Go to Base Station > Base Station Settings.
3. Click Auto Sync Tree.
The system starts to automatically receive and collect RSSI data. It takes 5 to 10 minutes to finish the automatic
synchronization. During this period, the system is unavailable.
After the automatic synchronization, each base has been automatically assigned a sync level and the system is
available.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Note: The base whose status is offline will keep its original status and will not involve the deployment.
The automatic synchronization has finished. At this time, you need to add an additional base to the system.
Procedure
Related Topic
Procedure
1. Access the web user interface of the DM.
2. Go to Base Station > Base Station Registration.
3. Select Manual from the Sync Tree Mode drop-down menu.
The web prompts you whether to switch to the manual mode.
4. Confirm the action.
The system is still available. The sync levels for all bases reuse the one generated during automatic syn-
chronization and can be modified manually.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Switch to Auto
You have configured the sync level for the registered bases and you want to switch the sync tree mode to Auto.
43
Registering Base Stations in VIM
Procedure
Topics
Permitted
String within 32 characters
Values
Default Base station X
Web UI Base Station > Base Station Settings > Edit > Name / Location
Description It sets the sync cluster to which the base station belongs.
Permitted
Integer from 1 to 10
Values
Default 1
Web UI Base Station > Base Station Settings > Edit > Cluster
Permitted
Integer from 1 to 10
Values
Default 1
Web UI Base Station > Base Station Settings > Edit > Sync Level
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Administrator’s Guide for W90 DECT IP Multi-Cell System
It enables or disables the level 1 base of the cluster to be the LAN master of the DECT manager.
Description
Note: It works only if "station.X.sync.level" or "station.allowed.X.sync.level" is set to 1.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Base Station > Base Station Settings > Edit > LAN Master
Permitted 1-LAN
Values 2-DECT
Default 2
Web UI Base Station > Base Station Settings > Edit > Sync Type
Web UI Base Station > Base Station Settings > Edit > Ext PTP Master
Permitted 0-OFF
Values 1-ON
Default 1
Web UI Base Station > Base Station Settings > Edit > Active Base Station
Permitted 0-DHCP
Values 2-Static IP
45
Registering Base Stations in VIM
Default 0
Web UI Base Station > Base Station Settings > Edit > IP Address Type
Web UI Base Station > Base Station Settings > Edit > IP Address
Web UI Base Station > Base Station Settings > Edit > Subnet Mask
Web UI Base Station > Base Station Settings > Edit > Default Gateway
Description Note: The system is unavailable if the configured IP is inconsistent with the DM's IP, and the base can-
not be synchronized to the DM. To clear the IP address of the DM for all bases in the system, update
the configuration "base.dm_ip = NULL".
Permitted
String within 32 characters
Values
Default Blank
Web UI Base Station > Base Station Settings > Configure DM IP for Bases
[1]X is the registration location ID. For W90 multi-cell system, X=1-60. For VIM system, X=1-600.
46
Administrator’s Guide for W90 DECT IP Multi-Cell System
Permitted
String within 32 characters
Values
Default Base station X
Web UI Base Station > Base Station Settings > Edit > Name / Location
Description It sets the sync cluster to which the base station belongs.
Permitted
Integer from 1 to 10
Values
Default 1
Web UI Base Station > Base Station Settings > Edit > Cluster
Permitted
Integer from 1 to 10
Values
Default 1
Web UI Base Station > Base Station Settings > Edit > Sync Level
Web UI Base Station > Base Station Settings > Edit > LAN Master
Permitted 1-LAN
Values 2-DECT
Default 2
Web UI Base Station > Base Station Settings > Edit > Sync Type
47
Registering Base Stations in VIM
Web UI Base Station > Base Station Settings > Edit > Ext PTP Master
Permitted 0-OFF
Values 1-ON
Default 1
Web UI Base Station > Base Station Settings > Edit > Active Base Station
Permitted 0-DHCP
Values 2-Static IP
Default 0
Web UI Base Station > Base Station Settings > Edit > IP Address Type
Web UI Base Station > Base Station Settings > Edit > IP Address
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Default Blank
Web UI Base Station > Base Station Settings > Edit > Subnet Mask
Web UI Base Station > Base Station Settings > Edit > Default Gateway
Description Note: The system is unavailable if the configured IP is inconsistent with the DM's IP, and the base can-
not be synchronized to the DM. To clear the IP address of the DM for all bases in the system, update
the configuration "dm.X.base.dm_ip = NULL".
Permitted
String within 32 characters
Values
Default Blank
Web UI Base Station > Base Station Settings > Configure DM IP for Bases
49
Registering Base Stations in VIM
Item Description
Name of the base station. When added to the list, Base Station X (X ranges from 1 to 60(W90
Base Station
multi-cell system), 600(VIM system)) is used as the name.
Radio Fixed Part Number. The base station identity allocated by the DECT system.
RPN
Note: This cannot be edited.
IP IP address of the base station.
Hardware address of the base station. With this address the device can be uniquely identified
MAC
within the LAN.
Cluster Number of the cluster to which the base station belongs.
LAN Master Enables or disables the level 1 base of the cluster to be the LAN master of the DECT manager.
Procedure
1. You can do the following:
l Select ON or OFF to activate or deactivate the base station.
Note: Please ensure that the base station you want to deactivate is not with sync level 1. Check your sync set-
tings before deactivating the base station. Otherwise, your system may no longer work properly.
l Click , and enter a descriptive name, assign the cluster, and set the sync level for the base station.
l Click and select OK to reboot the base station.
All existing connections managed by the base station are terminated.
l Click and select OK to delete the base station.
l Click Reboot All to reboot all connected base stations.
l Click Configure DM IP for Bases to set DM IP for all bases in the system.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Base stations can be synchronized "over the air", meaning that they are synchronized via DECT. If the DECT con-
nection between specific base stations seems to be not reliable enough, synchronization can also take place via
LAN. To carry out the synchronization you will need the plan of the clusters with the synchronization level for each
base station.
Note: Synchronization always refers to a cluster. In case you set up several clusters that are not synchronized with one
another, these will be no possibility of a handover or overload balancing between them.
Topics
Synchronization Planning
DECT-based Synchronization
LAN-based Synchronization
Mixed Synchronization
Synchronization Planning
Base stations in the multi-cell system must synchronize with one another to ensure a smooth transition of the hand-
sets from cell to cell (handover). No handover and no overload balancing are possible between cells that are not
synchronized.
The synchronization within a cluster takes place in a master/slave procedure. It means that one base station (sync
master) defines the synchronization cycle for one or more additional base stations (sync slaves).
DECT-based Synchronization
A base station can synchronize with each base station on a higher sync level. The sync level concept allows base
stations to automatically select the best suitable base station (having a lower sync level number) to receive syn-
chronization signal from.
During configuration, assign one sync level to each base station. Sync level 1 is the highest level, which is the level
of the sync master and appears only once in each cluster. A base station always synchronizes itself with a base sta-
tion that has a better sync level. If it sees several base stations with a better sync level, it synchronizes itself with the
base station that provides the best signal quality. If it does not see any base station with a higher sync level, it can-
not synchronize.
To ensure the synchronization, you should plan the level 1 base station in the center as much as possible, and
place the next sync level's base stations around the center.
The following is an example of a synchronization scenario:
51
Registering Base Stations in VIM
LAN-based Synchronization
If the DECT connection between base stations seems to be not reliable enough to permanently guarantee a stable
DECT over the air synchronization, for example, as they are separated by iron doors or a firewall, you can determ-
ine that synchronization should take place via LAN. The base station with the higher sync level will act as LAN mas-
ter, the base with the lower sync level is a LAN slave. One base station must be explicitly defined as LAN master,
and it must be on DECT sync level 1.
Advantages of LAN synchronization compared with DECT-based synchronization:
l Higher flexibility in the arrangement of the base stations as no synchronization chains need to be formed.
l Fewer base stations required as the overlapping area of the base stations is smaller. The overlapping area for
handset handover can be smaller, because neighbored base stations do not need to receive each other in
stable error free quality, but they must still be able to detect each other for the process of dynamic channel selec-
tion.
l Configuration of the system is simplified as all base stations can be synchronized on one synchronization mas-
ter.
The following is an example of a synchronization scenario:
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Configurations:
Note: For more information about LAN-based synchronization, please refer to the guide Yealink W90 LAN Synchrozation
Introduction or the video Yealink LAN Sync for DECT IP Base Stations.
(2) PTP switch: Layer 2 (one step/two step); Layer 3 (one step/two step)
Note: To ensure reliable synchronization, we recommend that you use a Layer 3 switch that supports PTP.
(1) PTP transparent clock: After you enable a transparent clock on the switch, connect the LAN master and LAN
slaves to the same switch. The synchronization is stable.
(2) PTP boundary clock: After you enable a boundary clock and set Domain to 81 on the switch, connect the LAN
master and LAN slaves to the same switch and make sure the Ext PTP Master is enabled on the LAN master. The
synchronization is stable.
(3) Common PoE switch: A switch that does not enable the PTP protocol or does not support the PTP protocol.
When the LAN master and LAN slave are connected to the same switch, the synchronization is relatively stable due
to the network flowdowns.
l Use a specific switch that supports PTP to guarantee the large amount of packet delay and jitter.
l The less switch hops, the lower the transmission delay and jitter are. We recommend that you deploy at most
one additional switch between the LAN master and LAN slave.
l If you use a high-quality switch, you will get a lower packet delay as well as smaller jitter. Therefore, the syn-
chronization becomes more stable.
l Within the range of the maximum throughput capacity, the increase in traffic load on the switch impacts the
packet delay and jitter negatively. Therefore, we recommend that you only connect W90B devices in the same
switch.
(1) Determine whether the LAN synchronization switch is a Layer 2 or Layer 3 switch, and confirm the LAN syn-
chronization method (common PoE switch, PTP switch (boundary clock or transparent clock)).
53
Registering Base Stations in VIM
(2) Configure the network environment for LAN synchronization. If the multi-cell system uses PTP boundary clock,
you need to set the Domain to 81 on the switch.
(3) Connect the base to the network and power on. In the switch environment, the base to act as LAN master must
be placed closest to the switch.
(4) Configure the LAN master of DECT manager via one of the following methods:
Mixed Synchronization
You can use mixed synchronization, if your environment is mainly able to synchronize via DECT but there are par-
ticular circumstances which cannot always guarantee reliable DECT synchronization, for example, a passage
through a fire door.
The synchronization between one base station on each side of the firewall can take place via LAN. The other base
stations are synchronized via DECT.
The following is an example of a synchronization scenario:
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Administrator’s Guide for W90 DECT IP Multi-Cell System
55
Managing the Handsets
Topics
Related Topic
IPUI Registration
You can register handsets in batches by the IPUI code.
Topics
l Handset UI: on the W56H/W53H/W59R handset, go to OK > Status > Handset > IPUI Code; on the CP930W, go
to Menu > Status > Phone Status > IPUI Code; on the DD phone, go to Menu > Status > Dongle Status > IPUI
Code.
l Giftbox: Obtain it from the sticker label on the handset's giftbox.
l Shipping system: Check it in the shipping system.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Web UI Handset & Account > Handset Registration > Add Handset > Start Register Handset
Web UI Handset & Account > Handset Registration > Add Handset > IPUI
[1]X is the handset ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Related Topics
Topics
57
Managing the Handsets
Related Topics
Procedure
1. Access the web user interface of the DM.
2. Go to Handset & Account > Registration Center.
3. In the Registration Start Time field, enter the time when the next registration process should be started.
Valid value: at least 1 minute later than the current time but no more than 24 days.
3. In the Registration Duration field, enter the duration that the DM should stay in registration mode.
Default: 3 minutes.
4. Click Confirm.
Related Topic
Related Topic
Procedure
1. Click Close.
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Administrator’s Guide for W90 DECT IP Multi-Cell System
Related Topic
De-registering a Handset
You can only delete a handset from the multi-cell system via the web user interface.
Procedure
1. Access the web user interface of the DM.
2. Go to Handset & Account > Handset Registration.
3. Click .
59
Account Settings
Account Settings
This chapter shows you how to register accounts and configure account settings on Yealink devices.
Topics
Account Registration
Outbound Proxy in Dialog
Server Redundancy
SIP Server Name Resolution
Static DNS Cache
Number of Active Handsets Per Base
Account Registration
Any handset must get assigned an individual SIP account. After registering the handset to the system, the handset
can be assigned an account for receiving and sending VoIP connection.
Topics
Supported Accounts
SIP Server Template Configuration
Accounts Registration Configuration
Registration Settings Configuration
Account Registration File Customization
Account Registration File Upload
Supported Accounts
The number of registered accounts must meet the following:
Permitted
String within 64 characters
Values
Default Blank
Web UI Handset & Account > SIP Server Settings > Edit > Template Name
Description It configures the IP address or domain name of the SIP server Y in which the account is registered.
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Values
Default Blank
Web UI Handset & Account > SIP Server Settings > Edit > SIP Server Y[2] > Server Host
Permitted
Integer from 0 to 65535
Values
Default 5060
Web UI Handset & Account > SIP Server Settings > Edit > SIP Server Y[2] > Port
0-UDP
1-TCP
Permitted
Values 2-TLS
3-DNS-NAPTR, if no server port is given, the device performs the DNS NAPTR and SRV queries for
the service type and port.
Default 0
Web UI Handset & Account > SIP Server Settings > Edit > SIP Server Y[2] > Transport
Description It configures the registration expiration time (in seconds) of SIP server Y.
Permitted
Integer from 30 to 2147483647
Values
Default 3600
Web UI Handset & Account > SIP Server Settings > Edit > SIP Server Y[2] > Server Expires
Web UI Handset & Account > SIP Server Settings > Edit > SIP Server Y[2] > Server Retry Counts
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Account Settings
The handset moves to the next available server after three failed attempts.
Permitted
Integer from 0 to 20
Values
Default 3
Web UI Handset & Account > SIP Server Settings > Edit > SIP Server Y[2] > Server Retry Counts
Description It enables or disables the device to send requests to the outbound proxy server.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Handset & Account > SIP Server Settings > Edit > Enable Outbound Proxy Server
Web UI Base Station > SIP Server Settings > Edit > Outbound Proxy Server Y[2]
Web UI Handset & Account > SIP Server Settings > Edit > Outbound Proxy Server Y[2] > Port
It configures the time interval (in seconds) for the device to detect whether the working outbound proxy
Description
server is available by sending the registration request after the fallback server takes over call control.
Permitted
Integer from 30 to 2147483647
Values
Default 3600
Web UI Handset & Account > SIP Server Settings > Edit > Proxy Fallback Interval
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Web UI Handset & Account > Handset Registration > Add Handset/Edit > Line Active
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Label
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Display Name
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Register Name
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Username
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Password
63
Account Settings
Description It configures which SIP server template to use for registering an account.
Permitted
Integer from 1 to 10
Values
Default 1
Web UI Handset & Account > Handset Registration > Add Handset/Edit > SIP Server
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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Description It enables or disables the phone to add “user=phone” to the SIP header of the INVITE message.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Send user=phone
Description It enables or disables the phone to add MAC address to the SIP header of the REGISTER message.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > SIP Send MAC
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > SIP Send Line
Description It enables or disables the phone to unregister first before re-registering account X after a reboot.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Unregister When Reboot
10-Genesys Advanced
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > SIP Server Type
Description It configures the waiting time (in seconds) for account register after startup.
Permitted
Integer from 0 to 60
Values
65
Account Settings
Default 0
Web UI Network > Advanced > Registration Random > Registration Random (0~60s)
Description It enables or disables the phone to subscribe to the registration state change notifications.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Subscribe Register
Description It enables or disables the phone to disable the account whose username is empty.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Description It configures the renewal time (in seconds) away from the registration lease.
Permitted
Positive integer and -1
Values
Default -1
Description It configures the renewal time (in seconds) away from the subscription lease.
Permitted
Positive integer and -1
Values
Default -1
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
[2]If you change this parameter, the phone will reboot to make the change take effect.
Topics
Attributes Description
account Specify the account ID (For W90 multi-cell system: 1-250. For VIM system: 1- 2500).
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Attributes Description
This is required. If not filled, the line will not take effect.
ipui Specify the IPUI of the handset to which you want to assign the account.
Description It configures the access URL of the custom account registration file (*.csv).
Permitted
String within 512 characters
Values
Default Blank
Note: To use this feature, make sure the outbound server has been correctly configured on the device. For more information
on how to configure the outbound server, refer to Server Redundancy.
Topic
67
Account Settings
Web UI Features > General Information > Use Outbound Proxy In Dialog
Server Redundancy
Server redundancy is often required in VoIP deployments to ensure continuity of phone service, for example, take
the call server offline for maintenance, the server fails, or the connection between the device and the server fails.
Two types of redundancy are possible. In some cases, a combination of the two may be deployed:
l Failover: In this mode, the full phone system functionality is preserved by having a second equivalent capability
call server take over from the one that has gone down/off-line. This mode of operation should be done using the
DNS mechanism from the primary to the secondary server. Therefore, if you want to use this mode, the server
must be configured with a domain name.
l Fallback: In this mode, a second less featured call server with SIP capability takes over call control to provide
the basic calling capability, but without some advanced features (for example, shared line and MWI) offered by
the working server. The phones support configuration of two servers per SIP registration for the fallback purpose.
Note: For concurrent registration mode, it has a certain limitation when using some advanced features, and for successive
registration mode, the phone service may have a brief interrupt while the server fails. So we recommend that you use the fail-
over mode for server redundancy because this mode can ensure the continuity of the phone service and you can use all the
call features while the server fails.
Phone Configuration for Redundancy Implementation
To assist in explaining the redundancy behavior, an illustrative example of how an IP phone may be configured is
shown below. In the example, server redundancy for fallback and failover purposes is deployed. Two separate serv-
ers (a working server and a fallback server) are configured for per line registration.
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l Working Server: Server 1 is configured with the domain name of the working server. For example yealink.p-
bx.com. DNS mechanism is used such that the working server is resolved to multiple servers with different IP
addresses for failover purpose. The working server is deployed in redundant pairs, designated as primary and
secondary servers. The primary server (for example, 192.168.1.13) has the highest priority server in a cluster of
servers resolved by the DNS server. The secondary server (for example, 192.168.1.14) backs up a primary
server when the primary server fails and offers the same functionality as the primary server.
l Fallback Server: Server 2 is configured with the IP address of the fallback server. For example 192.168.1.15. A
fallback server offers less functionality than the working server.
Yealink devices support Failover and Fallback server redundancy types. In some cases, you can deploy a com-
bination of the two server redundancy types.
Topics
When you initiate a call, the phone will go through the following steps to connect the call:
1. Sends the INVITE request to the primary server.
2. If the primary server does not respond correctly to the INVITE (that is, the primary server responds to the INVITE
with 503 message or the request for responding with 100 Trying message times out (64*T1 seconds, defined in
RFC 3261)), then tries to make the call using the secondary server.
3. If the secondary server is also unavailable, the phone will try the fallback server until it either succeeds in mak-
ing a call or exhausts all servers at which point the call will fail.
At the start of a call, server availability is determined by SIP signaling failure. SIP signaling failure depends on
the SIP protocol being used as described below:
69
Account Settings
l If TCP is used, then the signaling fails if the connection or the send fails.
l If UDP is used, then the signaling fails if ICMP is detected or if the signal times out. If the signaling has been
attempted through all servers in the list (this list contains all the server addresses resolved by the DNS
server) and this is the last server, then the signaling fails after the complete UDP timeout defined in RFC
3261. If it is not the last server in the list, the maximum number of retries depends on the configured retry
counts (configured by "template.X.sip_server.Y.retry_counts").
The IP phone must always register to the primary server first except in failover conditions. If this is unsuccessful, the
phone will re-register as many times as configured until the registration is successful. When the primary server regis-
tration is unavailable, the secondary server will serve as the working server. As soon as the primary server regis-
tration succeeds, it returns to be the working server.
Registration methods of the fallback mode include (not applicable to outbound proxy servers):
l Concurrent registration (default): The IP phone registers to SIP server 1 and SIP server 2 (working server and
fallback server) at the same time. Note that although the IP phone registers to two SIP servers, only one server
works at the same time. If it fails, a fallback server can take over the basic calling capability, but without some
advanced features (for example, shared lines and MWI) offered by the working server.
l Successive registration: The IP phone only registers to one server at a time. The IP phone first registers to the
working server. In a failure situation, the phone registers to the fallback server, and the fallback server can take
over all calling capabilities.
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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that the primary and secondary servers share registration information. So the phone will directly send
Values the requests to the secondary server.
1-Enabled, the phone will register to the secondary server first, and then send the requests to it.
Default 0
1-DNSTTL: the phone will send requests to the last registered server first. If the time defined by
DNSTTL on the registered server expires, the phone will retry to send requests to the primary server.
Permitted
Values 2-Registration: the phone will send requests to the last registered server first. If the registration
expires, the phone will retry to send requests to the primary server.
3-duration: the phone will send requests to the last registered server first. If the time defined by the
“account.X.sip_server.Y.failback_timeout” parameter expires, the phone will retry to send requests to
the primary server.
Default 0
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Account Settings
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Topic
1-TCP
Permitted
Values 2-TLS
3-DNS NAPTR, if no server port is given, the device performs the DNS NAPTR and SRV queries for
the service type and port.
Default 0
Web UI Handset & Account > SIP Server Settings > Edit > SIP Server Y[2] > Transport
Description It configures the way of SRV query for the phone to be performed when no result is returned from the
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NAPTR query.
Description It configures the transport protocol the phone uses to perform a DNS query.
Permitted 0-UDP
Values 1-TCP
Default 0
It configures the interval (in seconds) at which the phone retries to resolve a domain name when the
Description
DNS server does not respond.
Permitted
Integer from 0 to 65535
Values
Default 3
Description It configures the retry times when the DNS server does not respond.
Permitted
Integer from 0 to 65535
Values
Default 2
[3]If you change this parameter, the phone will reboot to make the change take effect.
[4]X is the account ID. For small system, X=1-250. For large system, X=1-2500.
Topics
73
Account Settings
l The phone performs a DNS query to resolve the domain name from the DNS server.
l If the DNS query returns no results for the domain name, or the returned record cannot be contacted, the values
in the static DNS cache (if configured) are used when their configured time intervals are not elapsed.
l If the configured time interval is elapsed, the phone will attempt to perform a DNS query again.
l If the DNS query returns a result, the phone will use the returned record from the DNS server and ignore the stat-
ically configured cache values.
When the phone is not configured with a DNS server, it will behave as follows:
l The phone attempts to resolve the domain name within the static DNS cache.
l The phone will always use the results returned from the static DNS cache.
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Default 0
Description It configures a domain name to be used for the next SRV query in NAPTR record X.
Permitted
Domain name
Values
Default Blank
Description It configures the transport protocol available for the SIP server in NAPTR record X.
SIP+D2U-SIP over UDP
Permitted
SIP+D2T-SIP over TCP
Values
SIPS+D2T-SIPS over TLS
Default Blank
Description It configures the domain name of the target host for an A query in SRV record X.
Permitted
Domain name
Values
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Account Settings
Default Blank
Description It configures the IP address that the domain name in A record X maps to.
Permitted
IP address
Values
Default Blank
Description It enables or disables the phone to use TTL (Time To Live) in the A record.
Permitted 0-Disabled
Values 1-Enabled
Default 1
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Administrator’s Guide for W90 DECT IP Multi-Cell System
again.
1 to 65535-the phone will use the expired DNS cache during the specified period. After that, the
phone will perform a DNS query again.
Default 3600
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Wide-band Calls 4 4 8
Narrow-band Calls 8 8 8
Related Topics
Description It configures the maximum number of active handsets per base in the DECT multi-cell system.
Permitted
4, 8
Values
Default 4
Web UI Features > General Information > Number Of Active Handset Per Base
[1]If you change this parameter, the phone will reboot to make the change take effect.
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Network Configurations
Network Configurations
You can make custom network configurations.
Topics
Note: Yealink devices comply with the DHCPv4 specifications documented in RFC 2131, and ICMPv6 specifications doc-
umented in RFC 4443.
Topics
IPv4 Configuration
IPv4 Configuration
The following table lists the parameters you can use to configure IPv4.
Description It enables or disables the feature of switching between DHCP and static IP mode automatically.
Permitted 0-Disabled
Values 1-Enabled, switching automatically
Default 0
Web UI Network > Basic > IPv4 Config > Automatic Switching
Permitted 0-DHCP
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Values 2-Static IP
Default 0
Web UI Network > Basic > IPv4 Config > Configuration Type (Static IP) > Default Gateway
Web UI Network > Basic > IPv4 Config > Static DNS
79
Network Configurations
Note: In the DHCP environment, you need to make sure “static.network.static_dns_enable" is set to 1
(On).
Permitted
IPv4 Address
Values
Default Blank
[1]If you change this parameter, the phone will reboot to make the change take effect.
Note: For more information on DHCP options, refer to RFC 2131 or RFC 2132.
Topics
DHCP
Parameters Description
Option
Subnet Mask 1 Specify the client’s subnet mask.
Specify the offset of the client's subnet in seconds from Coordinated Universal
Time Offset 2
Time (UTC).
Router 3 Specify a list of IP addresses for routers on the client’s subnet.
Domain Name Server 6 Specify a list of domain name servers available to the client.
Note: If you fail to configure the DHCP options for discovering the provisioning server on the DHCP server, enable the phone
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Administrator’s Guide for W90 DECT IP Multi-Cell System
to automatically discover the provisioning server address. One possibility is that connecting to the secondary DHCP server
that responds to DHCP INFORM queries with a requested provisioning server address. For more information, refer to RFC
3925.
Related Topic
Related Topic
NTP Settings
DHCP Option 12
You can specify a hostname for the phone when using DHCP. The DHCP client uses option 12 to send a pre-
defined hostname to the DHCP registration server.
See RFC 1035 for character set restrictions.
Topic
[1]If you change this parameter, the phone will reboot to make the change take effect.
DHCP Option 60
DHCP option 60 is used to indicate the vendor type. Servers can use option 43 to return the vendor-specific inform-
ation to the client.
You can set the DHCP option 60 type.
Topic
81
Network Configurations
Description It configures the vendor class identifier string to use in the DHCP interaction.
Permitted
String within 99 characters
Values
Default yealink
Web UI Settings > Auto Provision > IPv4 DHCP Option Value
VLAN
The purpose of VLAN configurations on the phone is to insert a tag with VLAN information to the packets generated
by the phone. When VLAN is properly configured for the ports (Internet port and PC port) on the phone, the phone
will tag all packets from these ports with the VLAN ID. The switch receives and forwards the tagged packets to the
corresponding VLAN according to the VLAN ID in the tag as described in IEEE Std 802.3.
In addition to manual configuration, the phone also supports the automatic discovery of VLAN via LLDP, CDP or
DHCP. The assignment takes effect in this order: assignment via LLDP/CDP, manual configuration, then assign-
ment via DHCP.
Topics
LLDP Configuration
CDP Configuration
Manual VLAN Configuration
DHCP VLAN Configuration
VLAN Change Configuration
LLDP Configuration
LLDP (Linker Layer Discovery Protocol) is a vendor-neutral Link Layer protocol, which allows the phones to advert-
ise its identity and capabilities on the local network.
When LLDP feature is enabled on the phones, the phones periodically advertise their own information to the dir-
ectly connected LLDP-enabled switch. The phones can also receive LLDP packets from the connected switch and
obtain their VLAN IDs.
The following table lists the parameters you can use to configure LLDP.
Permitted 0-Disabled
Values 1-Enabled, the phone attempts to determine its VLAN ID through LLDP.
Default 1
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It configures the interval (in seconds) that how often the phone sends the LLDP request.
Description
Note: It works only if “static.network.lldp.enable” is set to 1 (Enabled).
Permitted
Integer from 1 to 3600
Values
Default 60
Web UI Network > Advanced > LLDP > Packet Interval (1~3600s)
[1]If you change this parameter, the phone will reboot to make the change take effect.
CDP Configuration
CDP (Cisco Discovery Protocol) allows the phones to receive and/or transmit device-related information from/to dir-
ectly connected devices on the local network.
When CDP feature is enabled on the phones, the phones periodically advertise their own information to the directly
connected CDP-enabled switch. The phones can also receive CDP packets from the connected switch and obtain
their VLAN IDs.
The following table lists the parameters you can use to configure CDP.
Permitted 0-Disabled
Values 1-Enabled, the phone attempts to determine its VLAN ID through CDP.
Default 1
Web UI Network > Advanced > CDP > Packet Interval (1~3600s)
[1]If you change this parameter, the phone will reboot to make the change take effect.
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Network Configurations
Web UI Network > Advanced > VLAN > WAN Port > Active
Web UI Network > Advanced > VLAN > WAN Port > VID (1-4094)
Web UI Network > Advanced > VLAN > WAN Port > Priority
[1]If you change this parameter, the phone will reboot to make the change take effect.
Web UI Network > Advanced > VLAN > DHCP VLAN > Active
Web UI Network > Advanced > VLAN > DHCP VLAN > Option (1-255)
[1]If you change this parameter, the phone will reboot to make the change take effect.
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[1]If you change this parameter, the phone will reboot to make the change take effect.
Topic
Web UI (DM) Network > Advanced > Local RTP Port > Min RTP Port (1024~65535)
Web UI (DM)Network > Advanced > Local RTP Port > Max RTP Port (1024~65535)
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Network Configurations
Web UI (VIM) Network > Advanced > Local RTP Port > Min RTP Port (1024~65535)
Web UI (VIM) Network > Advanced > Local RTP Port > Max RTP Port (1024~65535)
[1]If you change this parameter, the phone will reboot to make the change take effect.
[2][1]X is the DM ID. X=1-10.
Topics
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Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > NAT
Description It should match the external IP address used by the NAT device.
Note: It works only if “static.network.static_nat.enable” is set to 1 (Enabled).
Permitted
IP Address
Values
Default Blank
Description It enables or disables the STUN (Simple Traversal of UDP over NATs) feature.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Network > NAT > STUN > STUN Port (1024~65535)
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Network Configurations
Description It enables or disables the TURN (Traversal Using Relays around NAT) feature.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Network > NAT > TURN > TURN Port (1024~65535)
Web UI Network > NAT > TURN > User Name (Username)
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Default Blank
1. You assigned a static NAT address to the DM only and did NAT mapping on the firewall or gate-
way.
Case Scen- 2. LLDP/VLAN is enabled on the DM but not on the base station, and the router only limits
ario LLDP/VLAN access to the external network.
3. The base stations are connected to the DM, but the DM and the far-site device establish a con-
nection through a VPN.
4. For security, the DM's IP address is added in the whitelist but the base's IP address is not added in
the whitelist.
Parameter account.X.media_transmit.enable[1] <MAC>.cfg
It enables or disables the media stream to be forward forcibly on the DECT manager (DM) during a
STUN/ICE call.
Description
Note: The value configured by this parameter takes precedence over that configured by the para-
meter “features.media_transmit.enable”.
Permitted 0-Disabled
Values 1-Enabled
Default Blank
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
[2]If you change this parameter, the phone will reboot to make the change take effect.
Permitted 1-Default (the phone sends the corresponding packets according to the transport protocol)
Values 2-Options (the phone sends SIP OPTIONS packets to the server)
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Network Configurations
Default 1
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Keep Alive Type
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Keep Alive Interval (Seconds)
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Rport Configuration
Rport allows a client to request that the server sends the response back to the source IP address and port from
which the request originated. It helps the phone traverse symmetric NATs.
Rport feature depends on support from a SIP server. For more information, refer to RFC 3581.
The following table lists the parameter you can use to configure rport.
Description It enables or disables the phone to add the "rport" parameter in the Via header.
0-Disabled
1-Enabled, the INVITE Contact header uses the port in the "rport" parameter but does not use the
Permitted
source IP address in the "received" parameter in the Via header of server's response.
Values
2-Enable Direct Process, the INVITE Contact header uses the port in the "rport" parameter and uses
the source IP address in the "received" parameter in the Via header of server's response.
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > RPort
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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Default 5060
VPN
Yealink phones use OpenVPN to achieve VPN feature. To prevent disclosure of private information, tunnel end-
points must authenticate each other before a secure VPN tunnel is established. After you configure VPN feature on
the IP phone, the phone will act as a VPN client and use the certificates to authenticate with the VPN server.
Topics
ca.crt CA certificate
VPN Configuration
The following table lists the parameters you can use to configure the VPN.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Description It configures the access URL of the *.tar file for OpenVPN.
Permitted
URL within 511 characters
Values
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Network Configurations
Default Blank
Web UI Network > Advanced > VPN > Upload VPN Config
[1]If you change this parameter, the phone will reboot to make the change take effect.
Voice QoS
In order to make VoIP transmissions intelligible to receivers, voice packets should not be dropped, excessively
delayed, or made to suffer varying delay. DiffServ model can guarantee high-quality voice transmission when the
voice packets are configured to a higher DSCP value.
SIP QoS
The SIP protocol is used for creating, modifying, and terminating two-party or multi-party sessions. To ensure good
voice quality, SIP packets emanated from the phones should be configured with a high transmission priority.
DSCPs for voice and SIP packets can be specified respectively.
Note: For voice and SIP packets, the phone obtains DSCP info from the network policy if LLDP feature is enabled, which
takes precedence over manual settings. For more information on LLDP, refer to LLDP Configuration.
Topic
Web UI Network > Advanced > QoS > Voice QoS (0~63)
Web UI Network > Advanced > QoS > SIP QoS (0~63)
[1]If you change this parameter, the phone will reboot to make the change take effect.
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Topics
GetRPCMethods This method is used to discover the set of methods supported by the CPE.
SetParameterValues This method is used to modify the value of one or more CPE parameters.
GetParameterValues This method is used to obtain the value of one or more CPE parameters.
GetParameterNames This method is used to discover the parameters accessible on a particular CPE.
GetParameterAttributes This method is used to read the attributes associated with one or more CPE parameters.
SetParameterAttributes This method is used to modify attributes associated with one or more CPE parameters.
TR-069 Configuration
The following table lists the parameters you can use to configure TR-069.
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Network Configurations
Permitted 0-Disabled
Values 1-Enabled
Default 0
Description It configures the user name used to authenticate the connection requests from the ACS server.
Permitted
String within 128 characters
Values
Default Blank
Description It configures the password used to authenticate the connection requests from the ACS server.
Permitted
String within 64 characters
Values
Default Blank
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Description It enables or disables the phone to periodically report its configuration information to the ACS server.
Permitted 0-Disabled
Values 1-Enabled
Default 1
802.1x Authentication
Yealink phones support the following protocols for 802.1x authentication:
l EAP-MD5
l EAP-TLS (requires Device and CA certificates, requires no password)
l EAP-PEAP/MSCHAPv2 (requires CA certificates)
l EAP-TTLS/EAP-MSCHAPv2 (requires CA certificates)
l EAP-PEAP/GTC (requires CA certificates)
l EAP-TTLS/EAP-GTC (requires CA certificates)
l EAP-FAST (supports EAP In-Band provisioning, requires CA certificates if the provisioning method is Authentic-
ated Provisioning)
Topic
1-EAP-MD5
2-EAP-TLS
Permitted 3-EAP-MSCHAPv2
Values 4-EAP-TTLS/EAP-MSCHAPv2
5-EAP-PEAP/GTC
6-EAP-TTLS/EAP-GTC
7-EAP-FAST
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Default 0
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Values
Default Blank
[1]If you change this parameter, the phone will reboot to make the change take effect.
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Web Statistics
Web Statistics
Web statistics is the measurement, collection, analysis and reporting of system data for purposes of understanding
and optimizing the multi-cell system. When an abnormality occurs in the system, you can preliminarily check and
locate the problem through the Statistics page.
Topics
Topics
Item Description
RPN Radio Fixed Part Number. The base station identity allocated by the DECT system.
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Item Description
that is numbered RPN3 and the signal value is -76dBm.
LAN Quality Proportion of the PTP sync packet deviation less than 500ns in the last minute.
PTP Offset Average value of the PTP sync packet deviation in the last minute.
The number of times the base has lost synchronization with the superior base.
LAN Async Note: This field only counts the number of times that the base is disconnected due to a signal
problem. The disconnection caused by other reasons are not counted, for example, base
Deactive, base upgrade, and network disconnection.
Fre: frequency band where the base on a higher sync level is located.
For example, "8/6 (Good)" indicates that the frequency band of the base on a higher sync
Fre/Slot level is 8, the slot is 6, and the synchronization with the base is Good.
Note: The synchronization with the base on a higher sync level includes Good, Normal,
Weak, Unknown, and "-", where Unknown is displayed when the information is not updated,
and "-" is displayed when the base is offline.
Signal Num The number of signals that is greater or equal to -88dbm (RSSI > =-0x48) detected by base.
Due to the different base statuses, the following items are specially explained:
l Async、Network Drop: Corresponding values are displayed for any base status.
l Signal Num、Start Time: A value is displayed only when the base status is Active or Active and synced, and
"—" is displayed for other base statuses.
l RSSI、Fre/Slot: A value is displayed only when the base status is Active and synced, and "—" is displayed for
other base statuses.
l For the base with sync level 1, the following items always display "-": RSSI, Async, and Fre/Slot.
(1) Cables
Different cables are used between the bases to indicate the synchronized base signal.
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(2) Circles
l White hollow circle ( for DECT sync/ for LAN sync): Active and synced
l Red solid circle ( for DECT sync/ for LAN sync): Offline, Active, Upgrading
l Gray solid circle ( for DECT sync/ for LAN sync): Deactive
Hovering the mouse over the corresponding base will display the base details in the floating window, as shown
below:
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Related Topics
All Calls
The module of all calls shows the call information of all handsets in the system. Up to 100 call records can be dis-
played, and the oldest one will be automatically deleted if the max limit has been reached.
Topics
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Web Statistics
Item Description
Call Type Call type, including Placed Calls, Received Calls, and Missed Calls.
Local identity of the call. Local User is the local account, and Handset is the local hand-
set number.
Local User (Handset)
For example, 5707 (H7) indicates that the local account is 5707 and the handset number
is H7.
Related Topics
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Topics
Item Description
Maximum number of active handsets that have appeared on the base station.
Max Active
Note: The maximum number of active handsets in narrowband is 8 and in wideband is 4.
Number of busy-state the base station has entered. The busy-state indicates that the number
Busy
of active handsets under the base station reaches the limit (narrowband: 8; wideband: 4).
Note: If a call is established on a base, the outgoing handovers are all recorded by this base.
Handover Out For example, if H1 establishes a call on Base1, roams to Base2 during the call, and then
roams to Base3, the number of outgoing handovers on Base1 is 2, and the number of incom-
ing handovers on Base1, Base2, and Base3 is 1.
Number of lost connections, for example, interrupted calls
No Audio For example, "1/4 (25%)" indicates that the total number of calls is 4, and the silent call occurs
once.
Note: The number of silent times during a call is counted as one, and only the silent that
occurs when the handset is not roaming during the call can be counted.
Note: The "Sum" line is the sum of all base call statistics.
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Related Topics
Handsets Calls
The module of handsets calls shows the call information on each handset in the system. It can display the inform-
ation of up to 100 handsets.
Topics
Field Description
Handset name
Handset
The registered handsets are displayed in ascending order.
Abnormal Calls /
All abnormal calls / total calls of the handset.
Total
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Field Description
Max Call Maximum call duration for all calls on the handset.
Minimum call duration for all calls on the handset, including the number of calls with a dur-
Min Call
ation of 0, such as Missed Call, Outgoing Rejection, and Incoming Call Rejection.
Note: The "Sum" line is the sum of all handset call statistics. Handsets that have not yet established a call are not counted.
Related Topics
Abnormal Calls
The module of abnormal calls shows the abnormal call information in the system. Up to 30 call records can be dis-
played, and the oldest one will be automatically deleted if the max limit has been reached.
Topics
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Web Statistics
Item Description
Call Type Call type, including Placed Calls, Received Calls, and Missed Calls.
Related Topics
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Upgrade Information
The module of upgrade information shows the information about handset upgrade, including upgrading via web
user interface, auto provisioning, or the handset. Up to 6 records will be displayed and the oldest will be auto-
matically deleted.
Topics
Field Description
Type of the device that is upgraded at this time, including W59R, W53H, W56H, T41S +
Devices
DD10K, T54W+ DD10K and CP930W.
Note: It will not be recorded if the handset is not upgraded due to the same firmware version.
You may need to know the following statistical rules for the same version upgrade:
l If all handsets involved in this upgrade are the same as the upgraded version, there is no upgrade record.
l If some of the handsets involved in this upgrade are the same as the upgraded version, records of no upgrade
caused by the same version will be recorded in the No Upgrade field.
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Related Topics
DECT Signal
The module of DECT signal shows signal interference around each base station in the system.
Topics
0 FF The position of the base or the position of the handset under the base.
[-73,-27] [70,D8]
[-88,-73) [48,70)
[-97,-88) [30,48)
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[-99,-97)&0 [0,30)&FF
Note: The data presented in the statistics table includes the signal data transmitted by the base of the same system and the
calls under the base.
The frequency bands in different regions of different versions are different. The frequency bands here start from 0. The actual
number of frequency bands is based on actual conditions. For example, the frequency band used by Korea is Freq6-Freq8, but
Freq0- Freq2 are displayed instead.
Related Topics
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Phone Provisioning
Phone Provisioning
You can provision multiple phones with the same settings for large-scale deployments.
For more information, refer to Yealink SIP IP Phones Auto Provisioning Guide.
Topics
Topics
Boot Files
Configuration Files
Resource Files
Files Download Process
Boot Files
Yealink phones support boot files. The boot files maximize the flexibility to allow you to customize features and set-
tings for multiple phones.
With the boot file, you can specify which configuration files should be downloaded. It is effective for you to provision
the phones in different deployment scenarios:
l For all phones
l For a group of phones
l For a single phone
Yealink phones support two types of boot files: common boot file and MAC-Oriented boot file. You can use the
default boot template file “y000000000000.boot” to create MAC-Oriented boot file by making a copy and renaming
it.
Note: You can select whether to use the boot file or not according to your deployment scenario. If you do not want to use the
boot file, please go to Configuration Files.
Topics
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Tip: MAC address, a unique 12-digit serial number is assigned to each phone. You can obtain it from the bar code on the
back of the base.
Attributes Description
#!version:1.0.0.1 It must be placed in the first line. Do not edit and delete.
Each “include” statement can specify a location of a configuration file. The con-
figuration file format must be *.cfg.
The locations in the angle brackets or double quotation marks support two
forms:
include:config <xxx.cfg>
l Relative path (relative to the boot file):
include:config "xxx.cfg" For example, sip.cfg, HTTP Directory/sip.cfg
l Absolute path (or URL):
For example, http://10.2.5.258/HTTP Directory/sip.cfg
The location must point to a specific CFG file.
Enable or disable the overwrite mode.
Note: Overwrite mode can only be used in boot files. If a boot file is used but
“overwrite_mode” is not configured, the overwrite mode is enabled by default.
Tip: The line beginning with “#” is considered to be a comment. You can use “#” to make any comment on the boot file.
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Related Topic
Configuration Files
Yealink supports two configuration template files: Common CFG file and MAC-Oriented CFG file.
These configuration files contain two kinds of parameters:
l Static: The parameters start with a prefix “static.”, for example, static.auto_provision.custom.protect.
l Non-static: The parameters do not start with a prefix “static.”, for example, local_time.date_format.
You can deploy and maintain a mass of Yealink phones automatically through configuration files stored in a pro-
visioning server.
Note: For protecting against unauthorized access, you can encrypt configuration files. For more information on encrypting
configuration files, refer to Encrypting and Decrypting Files.
Topics
Note: The non-static changes that you made before enabling the provisioning priority mechanism are not saved in the gen-
erated MAC-local file, but the previous settings still take effect on the phone. The static changes are never be saved to the
<MAC>-local.cfg file.
The provisioning priority mechanism is enabled by the parameter “static.auto_provision.custom.protect”.
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Topic
Related Topic
Attributes Description
#!version:1.0.0.1 It must be placed in the first line. Do not edit and delete.
Specify the parameters and values to apply specific settings to the phones.
Configuration Parameter=Valid
Value l Separate each configuration parameter and value with an equal sign
l Set only one configuration parameter per line
(for example, accoun-
t.1.dnd.enable = 1) l Put the configuration parameter and value on the same line and do not break
the line
Tip: The line beginning with “#” is considered to be a comment. You can use “#” to make any comment on the configuration
file.
Resource Files
Resource files are optional, but if the particular feature is being employed, these files are required. You need to
place resource files on the provisioning server. The phones request the resource files in addition to the con-
figuration files during auto provisioning.
Tip: If you want to specify the desired phone to use the resource file, the access URL of the resource file should be specified
in the MAC-Oriented CFG file. During auto provisioning, the phones will request the resource files in addition to the con-
figuration files.
Topic
113
Phone Provisioning
AutoDST Template AutoDST.xml Add or modify time zone and DST settings. DST Settings
For example, Customize the translation of the existing lan- Language for Web Display
Language Packs
1.English.js guage on the web user interface. Customization
The parameters in the newly downloaded configuration files will override the same parameters in files downloaded
earlier.
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Provisioning Methods
Yealink provides two ways to provision your phones:
l Manual Provisioning: provisioning via the handset user interface or web user interface.
l Central Provisioning: provisioning through configuration files stored in a central provisioning server.
The method you use depends on how many phones need to be deployed and what features and settings to be con-
figured. Manual provisioning on the web or handset user interface does not contain all of the phone settings avail-
able with the centralized method. You can use the web user interface method in conjunction with a central
provisioning method and handset user interface method. We recommend using centralized provisioning as your
primary provisioning method when provisioning multiple phones.
Topics
Note: The provisioning priority mechanism takes effect only if “static.auto_provision.custom.protect” is set to 1. For more
information on this parameter, refer to Keeping User’s Personalized Settings Configuration.
Static parameters have no priority. They take effect no matter what method (web user interface or phone user inter-
face or configuration files) you are using for provisioning.
Static parameters are the parameters that start with a prefix “static.”, for example, the parameters associated with
auto provisioning/network/syslog, TR069 settings and internal settings (the temporary configurations to be used for
program running).
Note: When you manually configure a phone via the web user interface or handset user interface, the changes associated
with non-static parameters you make will be stored in the MAC-local CFG file. For more information on the MAC-local CFG
file, refer to MAC-local CFG File.
Topics
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Phone Provisioning
Note: Accessing the web user interface by request URI may be restricted by the web explorer (for example, Internet
Explorer).
For security purposes, we recommend that you use this feature in a secure network environment.
The following table lists the parameters you can use to configure quick login.
Example:
Description wui.secure_domain_list = test.abc.com
You are only allowed to use test.abc.com or IP address to access the web user interface of the phone.
Note: To use a domain name to access the web user interface of the phone, make sure your DNS
server can resolve the domain name to the IP address of the phone.
String
If it is left blank, you are only allowed to use the IP address to access the web user interface of the
Permitted
phone.
Values
If it is set to “any”, you can use IP address or any domain name to access the web user interface of the
phone.
Default any
The following table lists the parameters you can use to configure the web server type.
Description It enables or disables to access the web user interface of the phone over a non-secure tunnel (HTTP).
Permitted 0-Disabled
Values 1-Enabled
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Default 1
Web UI Network > Advanced > Web Server > HTTP Port (1~65535)
Description It enables or disables to access the web user interface of the phone over a secure tunnel (HTTPS).
Permitted 0-Disabled
Values 1-Enabled
Default 1
Web UI Network > Advanced > Web Server > HTTPS Port (1~65535)
[1]If you change this parameter, the phone will reboot to make the change take effect.
Central Provisioning
Central provisioning enables you to provision multiple phones from a provisioning server that you set up, and main-
tain a set of boot files, configuration files and resource files for all phones in the central provisioning server.
The following figure shows how the phone interoperates with provisioning server when you use the centralized pro-
visioning method:
117
Phone Provisioning
Yealink phones can obtain the provisioning server address during startup. Then the phones first download boot
files and configuration files from the provisioning server and then resolve and update the configurations written in
configuration files. This entire process is called auto provisioning. For more information on auto provisioning, refer
to Yealink SIP IP Phones Auto Provisioning Guide.
The phones can be configured to upload log files (log files provide a history of phone events), call log files and con-
tact files to the provisioning server. You can also configure a directory for each of these three files respectively.
Topics
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expired_time”.
Permitted
Integer from 1 to 20
Values
Default 10
Note: It works only for the current auto provisioning process. If you want the phone to reboot after
Description every auto provisioning process, the parameter must be always contained in the configuration file and
set to 1.
If the phone reboots repeatedly after it is set to 1, you can try to set “static.auto_provision.power_on" to
0 (Off).
Permitted 0-Disabled
Values 1-Enabled
Default Blank
Permitted 0-Off
Values 1-On, the phone performs auto provisioning when powered on.
Default 1
Permitted 0-Off
Values 1-On
Default 0
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Phone Provisioning
Permitted 0-Off
Values 1-On, the phone performs an auto provisioning process weekly.
Default 0
Note: The phone may perform auto provisioning when you are using the phone during office hour. It
works only if “static.auto_provision.weekly.enable” is set to 1 (On). The operations on the handset will
not change the inactive status; only the functional operations related base station, such as calling, will
change the inactive status.
Permitted
Integer from 0 to 120
Values
Default 0
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Example:
static.auto_provision.weekly.dayofweek = 01
If “static.auto_provision.weekly_upgrade_interval” is set to 0, it means the phone performs auto pro-
Description visioning every Sunday and Monday.
0-Sunday
1-Monday
Permitted 2-Tuesday
Values 3-Wednesday
4-Thursday
5-Friday
6-Saturday
Default 0123456
Description Note: The day within the period is based upon the phone's MAC address and does not change with a
reboot, whereas the time within the start and end is calculated again with every reboot. The timer
starts again after each auto provisioning.
0-Off
Permitted 1-On, the phone performs auto provisioning at random between a starting time configured by the para-
Values meter "static.auto_provision.flexible.begin_time" and an ending time configured by the parameter "stat-
ic.auto_provision.flexible.end_time" on a random day within the period configured by the parameter
"static.auto_provision.flexible.interval".
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Default 0
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Default 1
[1]If you change this parameter, the phone will reboot to make the change take effect.
Topics
Note: There are two types of FTP methods—active and passive. The phones are not compatible with active FTP.
You can specify the transport protocol in the provisioning server address, for example, http://xxxxxxx. If not spe-
cified, the TFTP protocol is used.
Topic
Description It configures the protocol the phone uses to connect to the provisioning server.
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Phone Provisioning
Note: It works only if the protocol type is not defined in the access URL of the provisioning server con-
figured by the parameter "static.auto_provision.server.url".
1-http
Permitted 2-https
Values 3-ftp
Other values-tftp
Default tftp
It enables or disables the phone's MAC address to be included in the User-Agent header of
Description
HTTP/HTTPS request via auto provisioning.
Permitted 0-Disabled
Values 1-Enabled
Default 1
[1]If you change this parameter, the phone will reboot to make the change take effect.
Topics
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Permitted 0-Off
Values 1-On, the phone obtains the provisioning server address by detecting DHCP options.
Default 1
Note: A URL should contain forward slashes instead of backslashes and should not contain spaces. Escape characters are
not supported.
If a user name and password are not specified as part of the provisioning server address, the User Name and Pass-
word of the provisioning server configured on the phone will be used.
The following table lists the parameters you can use to configure static provision.
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Phone Provisioning
Topics
Description It enables or disables the phone to keep the user’s personalized settings after auto provisioning.
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Note: The provisioning priority mechanism (handset/web user interface > central provisioning > fact-
ory defaults) takes effect only if the value of this parameter is set to 1 (Enabled). If “overwrite_mode” is
set to 1 in the boot file, the value of this parameter will be set to 1 (Enabled). It is not applicable to the
custom handset related configurations.
0-Disabled
Permitted
Values 1-Enabled, <MAC>-local.cfg file generates and personalized non-static settings configured via the
web or handset user interface will be kept after auto provisioning.
Default 0
It configures the way the phone uploads the <MAC>-local.cfg file, <MAC>-calllog.xml file or <MAC>-
Description
contact.xml file to the provisioning server (for HTTP/HTTPS server only).
Permitted 0-PUT
Values 1-POST
Default 0
It enables or disables the handsets to keep user personalized settings after auto provisioning/handset
Description
reboot/handset registration.
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Permitted 0-Disabled
Values 1-Enabled
Default 1
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Parameters Settings:
static.auto_provision.custom.protect =1
After provisioning, if the users make changes via the phone user interface or web user interface, the MAC-local.cfg
file with non-static personal settings generates locally.
If you set “static.auto_provision.custom.sync =1”, then the phones attempt to upload the MAC-local.cfg file to the pro-
visioning server each time the file updates. When performing auto provisioning, they download their own MAC-loc-
al.cfg file from the provisioning server, and then update settings in MAC-local.cfg file to the IP phone system. The
personalized settings locally are overridden by the MAC-local.cfg file from the provisioning server.
If you set “static.auto_provision.custom.sync =0”, the MAC-local.cfg file will be kept locally. The personalized set-
tings will not be overridden after auto provisioning.
The IP phone requires a factory reset when it has a breakdown, but the user wishes to keep personalized settings
of the phone after a factory reset. Before factory reset, make sure that you have set “static.auto_pro-
vision.custom.sync =1”, and the MAC-local.cfg file has kept on the provisioning server.
After resetting all configurations to factory defaults, both the parameters settings “static.auto_pro-
vision.custom.protect” and “static.auto_provision.custom.sync” are reset to 0. Although the MAC-local.cfg files loc-
ally are cleared, they are still kept on the provisioning server.
You can set “static.auto_provision.custom.protect =1” and “static.auto_provision.custom.sync =1”, and then trigger
the phone to perform auto provisioning. The phones download their own MAC-local.cfg file from the provisioning
server, and then update settings in MAC-local.cfg file to the IP phone system.
As a result, the personalized configuration settings of the phone are retrieved after the factory reset.
Note: The Reset local settings option on the web user interface appears only if you set “static.auto_pro-
vision.custom.protect = 1”.
If you set “static.auto_provision.custom.sync = 1”, the MAC-local.cfg file on the provisioning server will be cleared too. If not,
the MAC-local.cfg file is kept on the provisioning server, and the phone could download it and update the configurations to the
phone after the next auto provisioning.
custom.handset.date_format
Time and Date Format Configuration
custom.handset.time_format
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Phone Provisioning
custom.handset.low_battery_tone.enable
custom.handset.keypad_tone.enable
custom.handset.backlight_in_charger.enable
Handset Backlight Configuration
custom.handset.backlight_out_of_charger.enable
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Security Features
Security Features
This chapter provides information about configuring the security features for the phone.
Topics
When logging into the web user interface or access advanced settings on the phone, as an administrator, you need
an administrator password to access various menu options. The default username and password for administrator
is “admin”. Both you and the user can log into the web user interface, and you will see all of the user options. The
default username and password for the user is “user”.
For security reasons, you should change the default user or administrator password as soon as possible. Since
advanced menu options are strictly used by the administrator, users can configure them only if they have admin-
istrator privileges.
Topic
Description It configures the user name for the user to access the phone's web user interface.
Permitted
String within 32 characters
Values
Default user
Description It configures the user name for the administrator to access the phone's web user interface.
Permitted
String within 32 characters
Values
Default admin
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Permitted
String within 32 characters
Values
Default var
Example:
Description static.security.user_password = user:123 means setting the password of user to 123.
Note: The phones support ASCII characters 32-126(0x20-0x7E) in passwords. If you want to set
space and colon characters in the password, you need to configure it via the web user interface. And
you can set the password to be empty via the web user interface only.
Permitted
String within 32 characters
Values
Default Blank
[1]If you change this parameter, the phone will reboot to make the change take effect.
Description It enables or disables the 3-level access permissions (admin, user, var).
Permitted 0-Disabled
Values 1-Enabled
Default 0
Description It configures the access URL of the file, which defines 3-level access permissions.
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Security Features
Values
Default Blank
[1]If you change this parameter, the phone will reboot to make the change take effect.
Topic
Description It configures the timeout interval (in minutes) for web access authentication.
Permitted
Integer from 1 to 1000
Values
Default 5
Base PIN
To avoid unauthorized registration or access to some features on the handset, you should keep the base PIN
secret.
You can change the base PIN for security.
Topic
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Permitted
Integer from 0000 to 9999
Values
Default 0000
0-Disabled, users use the PIN configured by "base.pin_code" to register the handset or access some
Permitted features.
Values 1-Enabled, users use the PIN configured by "base.pin_code_for_register" to register the handset, and
use the PIN configured by "base.pin_code" to access some features.
Default 0
Emergency Number
Public telephone networks in countries around the world have a single emergency telephone number (emergency
services number), that allows a caller to contact local emergency services for assistance when necessary.
You can specify the emergency numbers for contacting the emergency services in an emergency situation. The
emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be
easily remembered and dialed quickly.
You can dial these numbers when the phone is locked.
Topic
134
Security Features
Emergency Alarm
Emergency alarm can provide safety reliance for people who work in dangerous environment.
W59R handset supports the following four alarm types:
l Button: Long press the emergency alarm button for 2 seconds to manually set off the emergency alarm.
l Man Down: If the handset stays in a tilt angle less than 30 degrees with the ground for some time, an alarm will
be triggered.
l No-Movement: If the handset stays in a fixed position without movement for a certain period of time, an alarm
will be triggered.
l Running: The handset detects the running state, and maintains this state for a certain period of time, an alarm
will be triggered.
In order to increase the accuracy of the alarm and prevent false alarms, you can also set the corresponding delayed
alarm time. The delayed alarm time is actually the time during which the handset maintains the state, and the alarm
will be triggered when the time is reached.
Topic
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1-Button
2-Man Down
Values
3-No Movement
4-Running
Default 0
Permitted 0-Disabled
Values 1-Enabled
Default 1
Web UI Features > Alarm > Edit > Stop Alarm From Handset
Description It configures the delay time (in seconds) to trigger the alarm from the handset.
Permitted
Integer from 1 to 7200
Values
Default 3
Description It enables or disables to stop the pre-alarm (reminder before the alarm) from the handset.
Permitted 0-Disabled
Values 1-Enabled
Default 1
Web UI Features > Alarm > Edit > Stop Pre-Alarm From Handset
Description It enables or disables to play the ringtone when the handset initiates the pre-alarm.
Permitted 0-Disabled
Values 1-Enabled
Default 1
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Security Features
alarm.X.weekly.begin_time[1]
Parameter <y0000000000xx>.cfg
alarm.X.weekly.end_time[1]
It configures the starting / ending time of the day for the handset to perform an alarm detection.
The alarm detection occurs on a random time between the starting time and the ending time.
Description
Note: If the configured starting time is greater than the ending time, such as 23:00-06:00, it means that
the alarm detection is enabled on the day from 00:00-06:00 and 23:00-00:00.
Permitted
Time from 00:00 to 23:59
Values
Default 00:00
Description It configures the days of the week for the handset to perform an alarm detection weekly.
Permitted
0123456 or a combination of these digits
Values
Default 0123456
Description It configures the server through which the specific account sends an alarm.
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Alarm Server
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Alarm Number
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Topics
138
Security Features
Common Name Validation feature enables the IP phone to mandatorily validate the common name of the certificate
sent by the connecting server. The security verification rules are compliant with RFC 2818.
Note: Resetting the IP phone to factory defaults will delete custom certificates by default. However, this feature is con-
figurable by the parameter “static.phone_setting.reserve_certs_enable” using the configuration file.
Topic
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Security Features
TLS Configuration
The following table lists the parameters you can use to configure TLS.
1-TCP
Permitted
Values 2-TLS
3-DNS NAPTR, if no server port is given, the phone performs the DNS NAPTR and SRV queries for
the service type and port.
Default 0
Web UI Base Station > SIP Server Settings > Edit > SIP Server Y[2] > Transport
Description It configures the TLS version the phone uses to authenticate with the server.
0-TLS 1.0
Permitted 3-SSL V23 (automatic negotiation with the server. The phone starts with TLS 1.2 for negotiation.)
Values 4-TLS 1.1
5-TLS 1.2
Default 3
<y0000000000xx>.cfg
Parameter static.security.trust_certificates[3]
Description It enables or disables the phone to only trust the server certificates in the Trusted Certificates list.
0-Disabled
Permitted
Values 1-Enabled, the phone will authenticate the server certificate based on the trusted certificates list. Only
when the authentication succeeds, will the phone trust the server.
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Default 1
Web UI Security > Trusted Certificates > Only Accept Trusted Certificates
Description It configures the type of device certificates for the phone to send for TLS authentication.
Web UI Security > Trusted Certificates > Upload Trusted Certificate File
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Security Features
Web UI Security > Server Certificates > Upload Server Certificate File
Description It enables or disables the phone to reserve custom certificates after it is reset to factory defaults.
Permitted 0-Disabled
Values 1-Enabled
Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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a=rtpmap:101 telephone-event/8000
a=ptime:20
a=sendrecv
The callee receives the INVITE message with the RTP encryption algorithm and then answers the call by respond-
ing with a 200 OK message which carries the negotiated RTP encryption algorithm.
Example of the RTP encryption algorithm carried in the SDP of the 200 OK message:
When SRTP is enabled on both phones, RTP streams will be encrypted, and a lock icon appears on the LCD
screen of each IP phone after a successful negotiation.
Note: If you enable SRTP, then you should also enable TLS. This ensures the security of SRTP encryption. For more inform-
ation on TLS, refer to Transport Layer Security (TLS).
Topic
SRTP Configuration
SRTP Configuration
The following table lists the parameters you can use to configure the SRTP.
Permitted 1-Optional, the phone will negotiate with the other phone what type of encryption to use for the ses-
Values sion.
Web UI Handset & Account > Handset Registration > Add Handset/Edit > RTP Encryption (SRTP)
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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Security Features
Note: AES keys must be 16 characters. The supported characters contain: 0 ~ 9, A ~ Z, a ~ z and special characters: # $ % *
+ , - . : = ? @ [ ] ^ _ { } ~.
Topics
These tools also encrypt the plaintext 16-character symmetric keys using a fixed key, which is the same as the one
built in the IP phone, and generate new files named as <xx_Security>.enc (xx is the name of the configuration file,
for example, y000000000130_Security.enc for y000000000130.cfg file, account_Security.enc for account.cfg).
These tools generate another new file named as Aeskey.txt to store the plaintext 16-character symmetric keys for
each configuration file.
Description It enables or disables the phone only to download the encrypted files.
0-Disabled, the phone will download the configuration files (for example, sip.cfg, account.cfg, <MAC>-
local.cfg) from the server during auto provisioning no matter whether the files are encrypted or not.
Permitted And then resolve these files and update settings onto the phone system.
Values 1-Enabled, the phone will only download the encrypted configuration files (for example, sip.cfg,
account.cfg, <MAC>-local.cfg) from the server during auto provisioning, and then resolve these files
and update settings onto the phone system.
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Default 0
Description It enables or disables the phone to decrypt configuration files using the encrypted AES keys.
0-Disabled, the phone will decrypt the encrypted configuration files using plaintext AES keys con-
figured on the phone.
Permitted 1-Enabled, the phone will download <xx_Security>.enc files (for example, <sip_Security>.enc,
Values <account_Security>.enc) during auto provisioning, and then decrypts these files into the plaintext keys
(for example, key2, key3) respectively using the phone built-in key (for example, key1). The phone
then decrypts the encrypted configuration files using the corresponding key (for example, key2, key3).
Default 0
Example:
Description
static.auto_provision.aes_key.com = 0123456789abcdef
It configures the plaintext AES key for encrypting/decrypting the MAC-Oriented files (<MAC>.cfg,
<MAC>-local.cfg and <MAC>-contact.xml).
The valid characters contain: 0 ~ 9, A ~ Z, a ~ z and the following special characters are also sup-
ported: # $ % * + , - . : = ? @ [ ] ^ _ { } ~.
Example:
Description
static.auto_provision.aes_key.mac = 0123456789abmins
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Security Features
Description It enables or disables the phone to encrypt <MAC>-local.cfg file using the plaintext AES key.
0-Disabled, the MAC-local CFG file will be uploaded unencrypted and will replace the one (encrypted
or unencrypted) stored on the server if you have configured to back up the MAC-local CFG file to the
server by the parameter “static.auto_provision.custom.sync”.
Permitted
Values 1-Enabled, the MAC-local CFG file will be uploaded encrypted and will replace the one (encrypted or
unencrypted) stored on the server if you have configured to back up the MAC-local CFG file to the
server by the parameter “static.auto_provision.custom.sync”. The plaintext AES key is configured by
the parameter “static.auto_provision.aes_key.mac”.
Default 0
It configures the URL to import the self-define RSA private key file.
Description Note: The key file must be in *.key format. It works only if "static.auto_provision.rsa_pri_key.enable" is
set to 1 (Enabled).
Permitted
URL within 511 characters
Values
Default Blank
Web UI Settings > Auto Provision > Import RSA Pri Key
Permitted 0-Disabled, the phone decrypts the encrypted configuration files using phone built-in RSA keys.
Values 1-Enabled, the phone decrypts the encrypted configuration files using self-define RSA private key.
Default 0
Web UI Settings > Auto Provision > Self-Define RSA Pri Key
Procedure:
1. Double click “Config_Encrypt_Tool.exe” to start the application tool.
The screenshot of the main page is shown below:
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2. When you start the application tool, a file folder named “Encrypted” is created automatically in the directory
where the application tool is located.
3. Click Browse to locate configuration file(s) (for example, account.cfg) from your local system in the Select File
(s) field.
To select multiple configuration files, you can select the first file and then press and hold the Ctrl key and select
other files.
4. (Optional.) Click Browse to locate the target directory from your local system in the Target Directory field.
The tool uses the file folder “Encrypted” as the target directory by default.
5. (Optional.) Mark the desired radio box in the AES Model field.
If you mark the Manual radio box, you can enter an AES key in the AES KEY field or click Re-Generate to gen-
erate an AES key in the AES KEY field. The configuration file(s) will be encrypted using the AES key in the AES
KEY field.
If you mark the Auto Generate radio box, the configuration file(s) will be encrypted using a random AES key.
The AES keys of configuration files are different.
6. Click Encrypt to encrypt the configuration file(s).
7. Click OK.
The target directory will be automatically opened. You can find the encrypted CFG file(s), encrypted key file(s)
and an Aeskey.txt file storing plaintext AES key(s).
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Topic
Description Example:
Description Example:
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Permitted
A valid string
Values
Default YealinkSPIP
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Firmware Upgrade
Firmware Upgrade
When first using your device, we recommend updating to the latest firmware version.
There are two methods of firmware upgrade:
l Manually, from the local system for a single device via the web user interface.
l Automatically, from the provisioning server for a mass of devices.
The W73H and W59R handset support no perception upgrade: Firstly base downloads the handset firmware, and
transmits the handset firmware to the handset local through the air transmission. After the transfer is completed, the
handset will trigger the upgrade again, and the upgrade of the handset will be completed within 2 minutes. The
channel will not be occupied during the firmware transmission, and the handset can be used normally.
Note: We recommend that the devices running the latest firmware should not be downgraded to an earlier firmware version.
The new firmware is compatible with old configuration parameters, but not vice versa.
Topics
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The following table lists the parameters you can use to upgrade firmware.
Web UI Settings > Upgrade > Select and Upgrade Handset Firmware
Web UI Settings > Upgrade > Select and update handset firmware.
Web UI Settings > Upgrade > Select and update handset firmware
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Values
Default Blank
1-Enabled, it will upgrade the handset firmware compulsively without a pop-up tip on the handset.
Default 1
It enables or disables to upgrade the handset firmware compulsively when the base station detects a
Description
new handset firmware from the provisioning server.
1-Enabled, it will upgrade the handset firmware compulsively without a pop-up tip on the handset.
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Default 1
2-No Perception Upgrade, firmware transfer is completed before launching handset upgrade.
Default 0
Web UI Settings > Upgrade > Select and update handset firmware > Upgrade Mode
Procedure
1. Access the web user interface of the DM.
2. Go to Settings > Upgrade.
3. Click Add to add an entrance to import the firmware.
You can add up to four entrances.
4. Click Upgrade All.
The system will upgrade the handset one by one according to the order you import the firmware.
Related Topic
154
Audio Features
Audio Features
This chapter describes the audio sound quality features and options you can configure for the IP phone.
Topics
Alert Tone
Distinctive Ring Tones
Ringer Device
Tones
Audio Codecs
Packetization Time (PTime)
Early Media
Acoustic Clarity Technology
DTMF
Silent Charging
Alert Tone
You can configure the following audio alert for the phone:
l Voice mail tone: allow the IP phone to play a warning tone when receiving a new voice mail. You can customize
the warning tone or select specialized tone sets (vary from country to country) for your IP phone.
l Dial tone: allow the IP phone to play a specific dial tone for a specified time.
Topic
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request contains an "Alert-Info" header, the phone strips out the URL or keyword parameter and maps it to the
appropriate ring tone.
Note: If the caller already exists in the local directory, the ring tone assigned to the caller should be preferentially played.
Topics
Note: If the Alert-Info header contains multiple types of keywords, the phone will process the keywords in the following order:
AutoAnswer > URL > info text/Bellcore-drN/ringtone-N (ringtone-RingN) > MyMelodyN (MyMelodyRingN).
Topics
Alert-Info: Bellcore-drN
Alert-Info: ringtone-N/Alert-Info: ringtone-RingN.wav (or Alert-Info: MyMelodyN/Alert-Info: MyMelodyRingN.wav)
Alert-Info: <URL>
Alert-Info: info=info text;x-line-id=0
Alert-Info: Bellcore-drN
When the Alter-Info header contains the keyword “Bellcore-drN”, the phone will play the desired ring tone.
The following table identifies the corresponding ring tone:
1 Bellcore-dr1 Ring1.wav
2 Bellcore-dr2 Ring2.wav
3 Bellcore-dr3 Ring3.wav
4 Bellcore-dr4 Ring4.wav
5 Bellcore-dr5 Ring5.wav
6 Ring6.wav
7 Ring7.wav
8 Ring8.wav
9 Silent.wav
10 Splash.wav
Examples:
Alert-Info: http://127.0.0.1/Bellcore-dr1
Alert-Info: test/Bellcore-dr1
Alert-Info: Bellcore-dr1
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Audio Features
Alert-Info: Bellcore-dr1;x-line-id=1
Alert-Info: <http://10.1.0.31>;info=Bellcore-dr1
The following table identifies the different Bellcore ring tone patterns and cadences (These ring tones are designed
for the BroadWorks server).
Note: If the user is waiting for a call, “Bellcore-dr5” is a ring splash tone that reminds the user that the DND or
Always Call Forward feature is enabled on the server side.
Examples:
Alert-Info: ringtone-2
Alert-Info: ringtone-Ring2.wav
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Alert-Info: ringtone-2;x-line-id=1
Alert-Info: <http://10.1.0.31>;info=ringtone-2
Alert-Info: <http://127.0.0.1/ringtone-2>
Alert-Info: MyMelody2
Alert-Info: MyMelodyRing2.wav
Alert-Info: MyMelody2;x-line-id=1
Alert-Info: <http://10.1.0.31>;x-line-id=0;info=MyMelody2
Example:
Alert-Info: info=family;x-line-id=0
Alert-Info: <http://10.1.0.31>;info=family
Alert-Info: <http://10.1.0.31>;info=family;x-line-id=0
Auto Answer
If the INVITE request contains the following type of strings, the phone will answer incoming calls automatically
without playing the ring tone:
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Audio Features
Related Topic
Auto Answer
Description It configures the internal ringer text to map the keywords contained in the Alert-Info header.
Permitted
String within 32 characters
Values
Default Blank
Web UI Settings > Ring > Internal Ringer X[2] > Text
Description It configures the desired ring tone for each internal ringer text.
l Integer from 1 to 8 (the digit stands for the appropriate ring tone) or ring tone name:
1 or Ring1.wav
2 or Ring2.wav
3 or Ring3.wav
Permitted
4 or Ring4.wav
Values
5 or Ring5.wav
6 or Ring6.wav
7 or Ring7.wav
8 or Ring8.wav
Default 1
Web UI Settings > Ring > Internal Ringer X[2] > File
Ringer Device
You can use either or both the speaker and the headset as the ringer devices. You can configure which ringer
device to be used when receiving an incoming call. For example, if the ringer device is set to Headset, ring tone will
be played through your headset.
Topic
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It enables or disables the handset's volume level to be reset to level 3 after the call if the volume level
Description
for the current call exceeds the standards TIA4965.
0-Disabled
Permitted
Values 1-Enabled, if the handset's volume level for the current call is adjusted to level 4 or 5, the volume level
automatically resets to 3 after the call. That is, the initial volume level is 3 for the next call.
Default 1
It enables or disables the headset's volume level to be reset to level 3 after the call if the volume level
Description
for the current call exceeds the standards TIA4965.
0-Disabled
Permitted
Values 1-Enabled, if the headset's volume level for the current call is adjusted to level 4 or 5, the volume level
automatically resets to 3 after the call. That is, the initial volume level is 3 for the next call.
Default 1
Tones
When receiving a message, the phone will play a warning tone. You can customize tones or select specialized tone
sets (vary from country to country) to indicate different conditions of the IP phone.
Topics
Supported Tones
Tones Configuration
Supported Tones
The default tones used on the phones are the US tone sets. Available tone sets for phones:
l Australia
l Austria
l Brazil
l Belgium
l China
l Czech
l Denmark
l Finland
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Audio Features
l France
l Germany
l Great Britain
l Greece
l Hungary
l Lithuania
l India
l Italy
l Japan
l Mexico
l New Zealand
l Netherlands
l Norway
l Portugal
l Spain
l Switzerland
l Sweden
l Russia
l United States
l Chile
l Czech ETSI
Configured tones can be heard on the phones in the following conditions.
Condition Description
Call Waiting Call waiting tone (For more information on call waiting, refer to Call Waiting)
Tones Configuration
The following table lists the parameters you can use to configure tones.
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Freq: the frequency of the tone (ranges from 200 to 4000 Hz). If it is set to 0 Hz, it means the tone is
not played.
Duration: the duration (in milliseconds) of the dial tone, ranges from 0 to 30000ms.
You can configure at most eight different tones for one condition, and separate them by commas. (for
example, 250/200,0/1000,200+300/500,200+500+800+1500/1000).
If you want the IP phone to play tones once, add an exclamation mark “!” before tones (for example,
!250/200,0/1000, 200+300/500,200+500+800+1500/1000).
Note: It works only if “voice.tone.country” is set to Custom. If you want to disable this warning tone, set
it to 0.
Permitted
String
Values
Default Blank
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Audio Features
Audio Codecs
CODEC is an abbreviation of COmpress-DECompress, capable of coding or decoding a digital data stream or sig-
nal by implementing an algorithm. The object of the algorithm is to represent the high-fidelity audio signal with a
minimum number of bits while retaining the quality. This can effectively reduce the frame size and the bandwidth
required for audio transmission.
The audio codec that the phone uses to establish a call should be supported by the SIP server. When placing a call,
the phone will offer the enabled audio codec list to the server and then use the audio codec negotiated with the
called party according to the priority.
Topics
Note: The network bandwidth necessary to send the encoded audio is typically 5~10% higher than the bit rate due to pack-
etization overhead. For example, a two-way G.722 audio call at 64 Kbps consumes about 135 Kbps of network bandwidth.
The following table lists the audio codecs supported by each phone model:
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g722-G722
pcmu-PCMU
pcma-PCMA
g729-G729
g726_16-G726-16
g726_24-G726-24
Description
g726_32-G726-32
g726_40-G726-40
opus-
ilbc-iLBC
Example:
account.1.codec.g722.enable = 1
Note: The name of the audio codec in this parameter should be the correct one as listed in the above
example, otherwise the corresponding configuration will not take effect.
Permitted 0-Disabled
Values 1-Enabled
Default:
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Audio Codec
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Audio Features
g722-G722
pcmu-PCMU
pcma-PCMA
g729-G729
g726_16-G726-16
g726_24-G726-24
g726_32-G726-32
g726_40-G726-40
opus-
ilbc-iLBC
Example:
account.1.codec.g722.priority = 1
Note: The priority of the codec in the disable codec list is not specified, and numerical value 1 is
defined as the highest priority in the enable codec list. The name of the audio codec in this parameter
should be the correct one as listed in the above example, otherwise, the corresponding configuration
will not take effect.
Permitted
Integer from 0 to 10
Values
When the audio codec is G722, the default value is ;
When the audio codec is PCMU, the default value is ;
When the audio codec is PCMA, the default value is ;
When the audio codec is G729, the default value is ;
When the audio codec is G726-16, the default value is 0;
Default
When the audio codec is G726-24, the default value is 0;
When the audio codec is G726-32, the default value is 0;
When the audio codec is G726-40, the default value is 0;
When the audio codec is , the default value is 0;
When the audio codec is iLBC, the default value is 0;
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Audio Codec
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Topics
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PTime Configuration
The following table lists the parameter you can use to configure the PTime.
10-10
20-20
Permitted
30-30
Values
40-40
50-50
60-60
Default 20
Web UI Handset & Account > Handset Registration > Add Handset/Edit > PTime (ms)
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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Audio Features
Early Media
The early media refers to the media (for example, audio and video) played to the caller before a SIP call is actually
established.
Topic
Topics
Topic
VAD Configuration
VAD Configuration
The following table lists the parameter you can use to configure VAD.
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Note: VAD is used to send CN packets when the phone detects a “silence” period; CNG is used to generate comfortable
noise when the phone receives CN packets from the other side.
Topic
CNG Configuration
CNG Configuration
The following table lists the parameter you can use to configure CNG.
Jitter Buffer
Yealink phones support two types of jitter buffers: fixed and adaptive. A fixed jitter buffer adds the fixed delay to
voice packets. You can configure the delay time for the static jitter buffer on the phones. An adaptive jitter buffer is
capable of adapting the changes in the network's delay. The range of the delay time for the dynamic jitter buffer
added to packets can be also configured on the phones.
Topic
Permitted 0-Fixed
Values 1-Adaptive
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Audio Features
Default 1
Web UI Settings > Voice > Jitter Buffer > Min Delay
Web UI Settings > Voice > Jitter Buffer > Max Delay
DTMF
DTMF (Dual Tone Multi-frequency) tone, better known as touch tone. DTMF is the signal sent from the IP phone to
the network, which is generated when pressing the IP phone’s keypad during a call. Each key pressed on the IP
phone generates one sinusoidal tone of two frequencies. One is generated from a high-frequency group and the
other from a low-frequency group.
Topics
DTMF Keypad
Transmitting DTMF Digit
Suppress DTMF Display
DTMF Keypad
The DTMF keypad is laid out in a 4×4 matrix, with each row representing a low frequency, and each column rep-
resenting a high frequency. Pressing a digit key (such as '1') will generate a sinusoidal tone for each of two fre-
quencies (697 and 1209 hertz (Hz)).
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697 Hz 1 2 3 A
770 Hz 4 5 6 B
852 Hz 7 8 9 C
941 Hz * 0 # D
Note: The phones will not send the DTMF sequence when the call is placed on hold or is held.
Topic
1-RFC2833, DTMF digits are transmitted by RTP Events compliant to RFC 2833.
Permitted
Values 2-SIP INFO, DTMF digits are transmitted by the SIP INFO messages.
3-RFC2833 + SIP INFO, DTMF digits are transmitted by RTP Events compliant to RFC 2833 and the
SIP INFO messages.
Default 1
Web UI Handset & Account > Handset Registration > Add Handset/Edit > DTMF Type
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Audio Features
Web UI Handset & Account > Handset Registration > Add Handset/Edit > DTMF Payload Type (96~127)
Web UI Handset & Account > Handset Registration > Add Handset/Edit > DTMF Info Type
Description It configures the repetition times for the phone to send the end RTP Event packet during an active call.
Permitted
1, 2 or 3
Values
Default 3
Description Note: If the time interval between two DTMF digits is less than this value, two or more same DTMF
digits could be identified as one DTMF digit. This may cause the loss of one or more DTMF digits. For
example, 2662 may be identified as 262. If so, you can modify the value of this parameter to a little
lower than the default value.
Permitted
Integer from 0 to
Values
Default 100
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
[2]If you change this parameter, the phone will reboot to make the change take effect.
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Topic
Description It enables or disables the phone to suppress the display of DTMF digits during an active call.
Permitted 0-Disabled
Values 1-Enabled, the DTMF digits are displayed as asterisks.
Default 0
Web UI Features > General Information > Suppress DTMF Display Delay
Silent Charging
You can enter silent mode when the handset is charging. When you exit charging, the handset restores the pre-
vious volume.
Topics
Description It enables or disables the silent mode when the handset is charging.
0-Disabled
Permitted Values
1-Enabled, the handset in silent mode when charging.
Default 0
W59R/W56H/W53H:
Menu > Settings > Basic Settings > Sound > Silent Charging
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Handset Customization
Handset Customization
You can make the phone more personalized by customizing various settings.
Topics
Topic
Description It enables or disables the handset power LED indicator to be turned on when the handset is idle.
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Default 1
Topic
Handset Backlight
The handset supports different backlight status and you can configure it.
For W73H/W59R/W53H/W56H, the backlight in charger or out of charger can be configured independently. You can
enable the backlight to be on for about 30 minutes when the handset is charged, and then you can check the char-
ging state during this period. You can also enable the backlight to be on for about 30 minutes when the handset is
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Handset Customization
not charged. The backlight will be turned off after the handset is idle for a period of time. When an incoming call
arrives, a key is pressed or the status of handset changes, the backlight is automatically turned on.
For CP930W, the backlight automatically turns off, when the phone is charging and inactive for a specified time.
You can only change the specified time by navigating to Menu > Settings > Basic Settings > Display > Display
Backlight.
Topic
Handset Wallpaper
Wallpaper is an image used as the background for the handset idle screen. Users can select an image from hand-
set’s built-in background.
Topic
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1-Wallpaper1
2-Wallpaper2
Permitted
3-Wallpaper3
Values
4-Wallpaper4
5-Wallpaper5
Default -1, do not change the wallpaper set on each handset.
Supported
W73H, W59R, W53H, W56H
Devices
Handset UI OK > Settings > Display > Wallpaper
Topic
Permitted 0-Disabled
Values
1-Enabled, an analog clock will be activated and appear on the LCD screen if no user activity is
sensed for approximately 10 seconds.
Default -1
Supported
W73H, W59R, W53H, W56H
Devices
Handset UI OK > Settings > Display > Screen Saver
Language
Yealink phones support multiple languages. Languages used on the handset user interface and web user interface
can be specified respectively as required.
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Handset Customization
Topics
Supported Languages
Language Display Configuration
Language for Web Display Customization
Supported Languages
You can ask the distributor or Yealink FAE for language packs. You can also obtain the language packs online:
http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage.
The following table lists available languages and associated language packs supported by the handset user inter-
face and the web user interface.
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0-English
1-French
2-German
3-Italian
Permitted 4-Polish
Values 5-Portuguese
6-Spanish
7-Turkish
8-Swedish
9-Russian
Default 0
Supported
All handsets
Devices
W73H/W59R/W53H/W56H:
OK > Settings > Language
CP930W:
Menu > Settings > Basic Settings > Language
Handset UI
DDPhone(Color Screen):
Menu > Basic Settings > Language
DDPhone(Black-and-white Screen):
Menu > Settings > Basic Settings > Language
Topics
Note: To modify the translation of an existing language, do not rename the language pack.
Procedure
Open the desired language template pack (for example, 1.English.js) using an ASCII editor.
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Handset Customization
Modify the characters within the double quotation marks on the right of the colon. Do not modify the translation item
on the left of the colon.
The following shows a portion of the language pack “1.English.js” for the web user interface:
Description It configures the access URL of the custom language pack for the web user interface.
URL within 511 characters
Permitted
For example http://localhost/X.GUI.name.lang
Values
X starts from 014, “name” is replaced with the language name
Default Blank
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light and to conserve energy, or you can set the time and date manually. The time and date can be displayed in sev-
eral formats on the idle screen.
Topics
Time Zone
NTP Settings
DST Settings
Time and Date Manually Configuration
Time and Date Format Configuration
Date Customization Rule
Time Zone
The following table lists the values you can use to set the time zone location.
Time Zone Time Zone Name Time Zone Time Zone Name
-8 Canada(Vancouver,Whitehorse) +2 Latvia(Riga)
-8 Mexico(Tijuana,Mexicali) +2 Lebanon(Beirut)
-7 Canada(Edmonton,Calgary) +2 Jerusalem
-7 Mexico(Mazatlan,Chihuahua) +2 Russia(Kaliningrad)
-7 Arizona +2 Istanbul
-6 Guatemala +2 E.Europe
-6 El Salvador +2 Tripoli
-6 Honduras +2 Romania(Bucharest)
-6 Nicaragua +2 Syria(Damascus)
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Handset Customization
Time Zone Time Zone Name Time Zone Time Zone Name
-6 Guadalajara +3 Russia(Moscow)
-6 Monterrey +3 St.Petersburg
-6 Saskatchewan +3 Nairobi
-5 Canada(Montreal,Ottawa,Quebec) +4 Armenia(Yerevan)
-5 Cuba(Havana) +4 Azerbaijan(Baku)
-5 Indiana (East) +4 Georgia(Tbilisi)
-5 Peru +4 Kazakhstan(Aktau)
-5 Quito +4 Russia(Samara)
-4 Manaus,Cuiaba +5 Kyrgyzstan(Bishkek)
-4 Chile(Santiago) +5 Karachi
-4 Paraguay(Asuncion) +5 Tashkent
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Time Zone Time Zone Name Time Zone Time Zone Name
-3 Cayenne,Fortaleza +6 Russia(Novosibirsk,Omsk)
-3 Montevideo +6 Bangladesh(Dhaka)
-2 Mid-Atlantic +7 Vietnam(Hanoi)
-1 Portugal(Azores) +7 Jakarta
0 GMT +8 Singapore(Singapore)
0 Reykjavik +8 Australia(Perth)
0 Edinburgh +9 Korea(Seoul)
0 Portugal(Lisboa,Porto,Funchal) +9 Japan(Tokyo)
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Handset Customization
Time Zone Time Zone Name Time Zone Time Zone Name
+1 Macedonia(Skopje)
+1 Netherlands(Amsterdam)
+1 Namibia(Windhoek)
+1 Spain(Madrid)
NTP Settings
You can set an NTP time server for the desired area as required. The NTP time server address can be offered by
the DHCP server or configured manually.
Topic
NTP Configuration
NTP Configuration
The following table lists the parameters you can use to configure the NTP.
Description It configures the priority for the phone to use the NTP server address offered by the DHCP server.
Permitted 0- High (use the NTP server address offered by the DHCP server preferentially)
Values 1- Low (use the NTP server address configured manually preferentially)
Default
0
Value
Web UI Settings > Time & Date > NTP by DHCP Priority
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It enables or disables the phone to update time with the offset time offered by the DHCP server.
Description
Note: It is only available to offset from Greenwich Mean Time GMT 0.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Description It configures the IP address or the domain name of the primary NTP server.
Permitted
String within 99 characters
Values
Default cn.pool.ntp.org
Description It configures the interval (in seconds) at which the phone updates time and date from the NTP server.
Permitted
Integer from 15 to 86400
Values
Default 1000
Web UI Settings > Time & Date > Update Interval (15~86400s)
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Handset Customization
Default China(Beijing)
DST Settings
You can set DST for the desired area as required. By default, the DST is set to Automatic, so it can be adjusted auto-
matically from the current time zone configuration.
The time zone and corresponding DST pre-configurations exist in the AutoDST file. If the DST is set to Automatic,
the phone obtains the DST configuration from the AutoDST file.
You can customize the AutoDST file if required. The AutoDST file allows you to add or modify time zone and DST
settings for your area each year.
Topics
Month: 1~12
Day: 1~31
Hour: 0 (midnight)~23
------------------------------------------------------------------------------------
szStart optional Starting time of the DST
Month/Week of Month/Day of Week/Hour of Day(for iType=1)
Month: 1~12
Week of Month: 1~5 (the last week)
Day of Week: 1~7
Hour of Day: 0 (midnight)~23
szEnd optional Same as szStart Ending time of the DST
The offset time (in minutes) of
szOffset optional Integer from -300 to 300
DST
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Modify the DST settings for the existing time zone “+5 Pakistan(Islamabad)” and add DST settings for the exist-
ing time zone “+5:30 India(Calcutta)”.
Related Topic
Time Zone
DST Configuration
The following table lists the parameters you can use to configure DST.
Web UI Settings > Time & Date > Daylight Saving Time
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Handset Customization
Default 0
Day: 1=the first day in a month,…, 31= the last day in a month
Permitted -----------------------------------------------------------------------------------------------------------------------------------------
Values Month/Week of Month/Day of Week/Hour of Day-DST by Week, use the following mapping:
Week of Month: 1=the first week in a month,…, 5=the last week in a month
Day: 1=the first day in a month,…, 31= the last day in a month
Permitted -----------------------------------------------------------------------------------------------------------------------------------------
Values Month/Week of Month/Day of Week/Hour of Day-DST by Week, use the following mapping:
Week of Month: 1=the first week in a month,…, 5=the last week in a month
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Permitted
Integer from -300 to 300
Values
Default 60
Description It enables or disables the phone to obtain time and date from manual settings.
Permitted 0-Disabled, the phone obtains time and date from the NTP server.
Values 1-Enabled
Default 0
Note: After the device reboots, it will be forcibly switched to obtain the time and date from the NTP server.
DD Phone(Black-and-white Screen):
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Handset Customization
Menu > Settings > Basic Settings > Time&Date > Time & Date Format > Time Format
DD Phone(Color Screen):
Menu > Basic Settings > Time&Date > Time & Date Format > Time Format
CP930W:
Menu > Settings > Basic Settings > Display > Time Format
Parameter custom.handset.date_format <y0000000000xx>.cfg
It configures the date format for all registered handsets.
Description Note: The value configured by the parameter “lcl.datetime.date.format” takes precedence over that
configured by this parameter.
0-WWW MMM DD
1-DD-MMM-YY
2-YYYY-MM-DD
3-DD/MM/YYYY
4-MM/DD/YY
“Y”/”YY” represents a two-digit year, more than two “Y” letters (for example, YYYY) represent a four-
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digit year;
“M”/“MM” represents a two-digit month, “MMM” represents the abbreviation of the month, three or more
than three “M” letters (for example, MMM) represent the long format of the month;
One or more than one “D” (for example, DDD) represents a two-digit day;
“W”/“WW” represents the abbreviation of the day of the week, three or more three “W” letters (for
example, WWW) represent the long format of the day of the week.
For the more rules, refer to Date Customization Rule.
Note: It will take effect on all handsets that are registered on the same system. If configured, users can
only change the date format via the handset.
Default Blank
Format Description
It represents a two-digit year.
Y/YY
For example, 16, 17, 18…
It represents a four-digit year.
Y is used more than twice (for example, YYY, YYYY)
For example, 2016, 2017, 2018…
It represents a two-digit month.
M/MM
For example, 01, 02,…, 12
It represents the abbreviation of the month.
MMM
For example, Jan, Feb,…, Dec
It represents a two-digit day.
D is used once or more than once (for example, DD)
For example, 01, 02,…, 31
It represents the abbreviation of the day of week (not applic-
W/WW able to CP930W/DD Phones).
For example, Mon., Tues., Wed., Thur., Fri., Sat., Sun.
It represents the long format of the day of week (only applic-
W is used more than twice (for example, WWW, able to CP930W/DD Phones).
WWWW)
For example, Monday, Tuesday,…, Sunday
Input Method
You can specify the default input method for the DECT phone when searching for contacts.
Topic
190
Handset Customization
1-Abc
2-123
3-ABC
4-abc
5-ΑΒΓ
Values
6-AÄÅ
7-aäå
8-SŚŠ
9-sśš
10-абв
11-АБВ
12-אבג
For DD phone:
Abc
Default
For W59R/W56H/W53H/CP930W:
1
Topics
Topics
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enable 0: Disabled Enable or disable the phone to search the desired directory list.
1: Enabled.
Description It configures the access URL of the custom super search file.
Permitted
URL within 511 characters
Values
Default Blank
It enables or disables the phone to automatically search entries from the local directory, and display
Description
results on the pre-dialing/dialing screen.
Permitted 0-Disabled
Values 1-Enabled
Default 1
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Handset Customization
Permitted
Integer greater than or equal to 0
Values
Default 1
It enables or disables the phone to automatically search entries from the call history list, and display
Description
results on the pre-dialing/dialing screen.
Permitted 0-Disabled
Values 1-Enabled
Default 1
It enables or disables the phone to automatically search entries from the remote phone book, and dis-
Description
play results on the pre-dialing/dialing screen.
Permitted 0-Disabled
Values 1-Enabled
Default 0
It enables or disables the phone to automatically search entries from the LDAP, and display results on
Description
the pre-dialing/dialing screen.
Permitted 0-Disabled
Values 1-Enabled
Default 0
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Call Display
By default, the phones present the contact information when receiving an incoming call, dialing an outgoing call or
engaging in a call.
You can configure what contact information presents and how to display the contact information. If the contact exists
in the phone directory, the phone displays the saved contact name and number. If not, it will use the Calling Line
Identification Presentation (CLIP) or Connected Line Identification Presentation (COLP) to display the contact’s iden-
tity.
Topic
Web UI Settings > Call Display > Display Called Party Information
It configures the call information display method when the phone receives an incoming call, dials an
Description
outgoing call or is during a call.
0-Name+Number
1-Number+Name
Permitted 2-Name
Values 3-Number
Note: Name refers to the Label; Number refers to the User Name.
Default 0
Web UI Settings > Call Display > Call Information Display Method
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Handset Customization
Description It enables or disables the phone to update the display of call ID according to the ACK message.
Permitted 0-Disabled
Values 1-Enabled
Default 0
It enables or disables the phone to display the identity contained in the To field of the INVITE message
Description
when it receives an incoming call.
Permitted 0-Disabled
Values 1-Enabled
Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
[2]If you change this parameter, the phone will reboot to make the change take effect.
Topic
Description It configures the selected account information displayed on the pre-dialing or dialing screen.
1-Label, configured by the parameter “account.X.label”.
Permitted
2-Display Name, configured by the parameter “account.X.display_name”.
Values
3-User Name, configured by the parameter “account.X.user_name”.
Default 3
Key As Send
Key as send allows you to assign the pound key (“#”) or asterisk key (“*”) as the send key.
Topic
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2-* key
Default 1
Topic
Permitted 0-Disabled
Values 1-Enabled, users can view the placed calls list when the phone is on the dialing screen.
Default 1
Warnings Display
Yealink phones support displaying the warning details about the issue in the Status screen when the default pass-
word is used.
Topic
Permitted 0-Disabled
Values 1-Enabled
Default 1
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Advisory Tones
Advisory tones are the acoustic signals of your handset, which inform you of different actions and states.
It is not applicable to DD phones.
You can configure the following advisory tones independently for each other:
l Keypad Tone: plays when you press any key of the keypad. For CP930W, you can only configure it by nav-
igating to Menu > Settings > Basic Settings > Sound > Advisory Tones > Keypad Tone.
l Touch Tone: plays when you tap the keys (except the off-hook key and the touch keypad). You can only con-
figure it by navigating to Menu > Settings > Basic Settings > Sound > Advisory Tones > Touch Tone. It is only
applicable to CP930W.
l Confirmation: plays when you save settings or place the handset in the charger cradle. For CP930W, you can
only configure it by navigating to Menu > Settings > Basic Settings > Sound > Advisory Tones > Confirmation.
l Low Battery: plays when battery capacity is low and the handset requires being charged. For CP930W, you can
only configure it by navigating to Menu > Settings > Basic Settings > Sound > Advisory Tones > Low Battery.
Topic
OK > Settings > Audio > Advisory Tones > Keypad Tone
Handset UI
CP930W:
Menu > Settings > Basic Settings > Sound > Advisory Tones
Parameter custom.handset.confirmation_tone.enable <y0000000000xx>.cfg
It enables or disables the handset to play a tone when a user saves settings or places the handset in
the charger cradle.
Description
Note: It will take effect on all handsets that are registered on the same system. It works only if “stat-
ic.auto_provision.handset_configured.enable” is set to 1 (Enabled) and the silent mode is off.
-1-Do not modify the handset configuration (Keep the original configuration of the handset).
Permitted
0-Disabled
Values
1-Enabled
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Default -1
Supported
W73H, W59R, W53H, W56H, CP930W
Devices
W73H/W59R/W56H/W53H:
Menu > Settings > Basic Settings > Sound > Confirmation
Parameter custom.handset.low_battery_tone.enable <y0000000000xx>.cfg
It enables or disables the handset to play a tone when battery capacity is low.
Description Note: It will take effect on all handsets that are registered on the same system. It works only if “stat-
ic.auto_provision.handset_configured.enable” is set to 1 (Enabled) and the silent mode is off.
-1-Do not modify the handset configuration (Keep the original configuration of the handset).
Permitted
0-Disabled
Values
1-Enabled
Default -1
Supported
W73H, W59R, W53H, W56H, CP930W
Devices
W73H/W59R/W56H/W53H:
OK > Settings > Audio > Advisory Tones > Low Battery
Handset UI
CP930W:
Menu > Settings > Basic Settings > Sound > Low Battery
Shortcut Customization
Shortcuts allow you to quickly and directly access the feature without scrolling through the menu when the phone is
idle. You can customize six shortcuts on the handset in total.
It is only applicable to W73H/W59R/W56H/W53H.
Topics
custom.handset.defined_left_key.type
Parameter <y0000000000xx>.cfg
custom.handset.defined_right_key.type
Description It configures the role of the Left Softkey/Right Softkey on the idle screen.
0: current experience
1: History
Permitted
2: missed calls
Values
3: accepted calls
4: Redial
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Handset Customization
5: SpeedDial
6: Menu
7: Line Status
8: Outgoing Line
9: Call Forward
10: DND
11: Intercom
12: Directory
15: LDAP
17: Volume+
18: Volume-
19: Balance
20: Retrieve
21: History
24: Status
30: Login
31: Empty
Description It configures the role of the left/right/up/down navigation key on the idle screen.
0: current experience
Permitted 1: History
Values 2: missed calls
3: accepted calls
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4: Redial
5: SpeedDial
6: Menu
7: Line Status
8: Outgoing Line
9: Call Forward
10: DND
11: Intercom
12: Directory
15: LDAP
17: Volume+
18: Volume-
19: Balance
20: Retrieve
21: History
24: Status
30: Login
31: Empty
Default 0
custom.handset.defined_left_key.xml_url
custom.handset.defined_right_key.xml_url
custom.handset.defined_direction_left_key.xml_url
Parameter <y0000000000xx>.cfg
custom.handset.defined_direction_right_key.xml_url
custom.handset.defined_direction_up_key.xml_url
custom.handset.defined_direction_down_key.xml_url
It configures the available access URL to browse the XML object.
200
Handset Customization
Permitted
String within 512 characters
Values
Default Blank
custom.handset.X.defined_left_key.xml_url[1]
custom.handset.X.defined_right_key.xml_url[1]
custom.handset.X.defined_direction_left_key.xml_url[1]
Parameter <MAC>.cfg
custom.handset.X.defined_direction_right_key.xml_url[1]
custom.handset.X.defined_direction_up_key.xml_url[1]
custom.handset.X.defined_direction_down_key.xml_url[1]
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Directory
Directory
The Yealink IP phone provides several types of phone directories.
Topics
Local Directory
Lightweight Directory Access Protocol (LDAP)
Remote Phone Book
Shared Directory
XML Phonebook
Directory Search Settings
Number Matching Settings
Local Directory
Yealink phones maintain a local directory that you can use to store contacts. You can store up to 100 contacts per
handset, each with a name, a mobile number, and an office number.
Contacts and groups can be added either one by one or in batch using a local contact file. Yealink phones support
both *.xml and *.csv format contact files, but you can only customize the *.xml format contact file.
Topics
Topics
Some characters (for example, ") are key syntax markers and may never
appear in the content. Non-standard name formats may cause XML pars-
ing to fail. You can use the escape sequence instead.
display_name
Contact Error: display_name="Hurrell "&" Mclean"
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Related Topics
Description It configures the access URL of the contact file of a specific handset.
Permitted
URL within 511 characters
Values
Default Blank
Web UI Directory > DECT Directory > Import Contacts > Import to (Handset X)
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Topics
LDAP Attributes
Global LDAP Configuration
LDAP Attributes
The following table lists the most common attributes used to configure the LDAP lookup on the phones.
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Directory
dc dc Domain component
Example:
ldap.name_filter = (|(cn=%)(sn=%))
When the cn or sn of the LDAP contact matches the entered name, the record will be displayed on the
Description phone screen.
ldap.name_filter = (&(cn=*)(sn=%))
When the cn of the LDAP contact is set and the sn of the LDAP contact matches the entered name, the
records will be displayed on the phone screen.
ldap.name_filter = (!(cn=%))
When the cn of the LDAP contact does not match the entered name, the records will be displayed on
the phone screen.
Permitted
String within 99 characters
Values
Default Blank
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Example:
ldap.number_filter = (|(telephoneNumber=%)(mobile=%)(ipPhone=%))
Description
When the number of the telephoneNumber, mobile or ipPhone of the contact record matches the
search criteria, the record will be displayed on the phone screen.
ldap.number_filter = (&(telephoneNumber=*)(mobile=%))
When the telephoneNumber of the LDAP contact is set and the mobile of the LDAP contact matches
the entered number, the record will be displayed on the phone screen.
Permitted
String within 99 characters
Values
Default Blank
Description It configures the connection mode between the LDAP server and the phone.
0-LDAP—The unencrypted connection between the LDAP server and the IP phone (port 389 is used
by default).
Permitted 1-LDAP TLS Start—The TLS/SSL connection between the LDAP server and the IP phone (port 389 is
Values used by default).
2-LDAPs—The TLS/SSL connection between the LDAP server and the IP phone (port 636 is used by
default).
Default 0
Description It configures the LDAP search base which corresponds to the location of the LDAP phonebook from
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Directory
which the LDAP search request begins. The search base narrows the search scope and decreases
directory search time.
Example:
ldap.base = dc=yealink,dc=cn
Permitted
String within 99 characters
Values
Default Blank
ldap.user = cn=manager,dc=yealink,dc=cn
Permitted
String within 99 characters
Values
Default Blank
Description It configures the maximum number of search results to be returned by the LDAP server.
Permitted
Integer from 1 to 1000
Values
Default 50
Description Example:
ldap.name_attr = cn sn
This requires the “cn” and “sn” attributes set for each contact record on the LDAP server.
Permitted
String within 99 characters
Values
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Default Blank
Description Example:
Description Example:
ldap.display_name = %cn
The cn of the contact record is displayed on the phone screen.
Permitted
String within 99 characters
Values
Default Blank
Description It enables or disables the phone to perform an LDAP search when receiving an incoming call.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Directory > LDAP > LDAP Lookup for Incoming Call
Description It enables or disables the phone to perform an LDAP search when placing a call.
Permitted 0-Disabled
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Directory
Values 1-Enabled
Default 1
Description It enables or disables the phone to sort the search results in alphabetical order or numerical order.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Example:
Description If the phone receives an incoming call from the phone number 0044123456789, it will search
0044123456789 from the LDAP server first, if no result found, it will search +44123456789 from the
server again. The phone will display all the search results.
Note: It works only if “ldap.call_in_lookup” is set to 1 (Enabled). You may need to set “ldap.name_fil-
ter” to be (|(cn=%)(sn=%)(telephoneNumber=%)(mobile=%)) for searching the telephone numbers
starting with ”+” symbol.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Topics
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Topics
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Directory
</MenuItem>
<SoftKeyItem>
<Name>1</Name>
<URL>http://192.168.0.1:99/Propaganda.xml</URL>
</SoftKeyItem>
5. Save Menu.xml file and place it to the provisioning server.
Description It configures the display name of the remote phone book item.
Permitted
String within 99 characters
Values
Default Blank
It enables or disables the phone to perform a remote phone book search for an incoming or outgoing
Description
call and display the matched results on the phone screen.
Permitted 0-Disabled
Values 1-Enabled
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Default 0
Web UI Directory > Remote Phone Book > Incoming/Outgoing Call Lookup
Web UI Directory > Remote Phone Book > Update Time Interval(Seconds)
Example
remote_phonebook.data.1.url = http://192.168.10.25/Menu.xml
remote_phonebook.data.1.name = Yealink
remote_phonebook.data.2.url = http://192.168.10.25/Market.xml
remote_phonebook.data.2.name = Market
After provision, you can go to OK > Directory > Remote Phone Book to access the corporate directory.
Shared Directory
Users can manage contacts and use them in all handsets that are registered on the same system.
It is only applicable to W90 multi-cell system.
Topics
Permitted 0-Disabled
Values 1-Enabled
Default 0
Description It configures the access URL of the shared contact file (*.xml) of the handsets.
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Directory
Example:
shared_contact_list.url = http://192.168.10.25/contact.xml
Permitted
URL within 511 characters
Values
Default Blank
Web UI Directory > DECT Directory > Import Contacts > Import to (Shared Directory) > Select .xml file form
Topics
XML Phonebook
You can get contacts by searching an XML phonebook in real time.
Topics
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Description It configures the authentication user name to request the XML phonebook.
Permitted
String within 64 characters
Values
Default Blank
Permitted
String within 64 characters
Values
Default Blank
Topic
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Directory
Topics
Description It configures the matching pattern used to identify the replaced string of the contact number.
Permitted
Regular Expression
Values
Default Blank
Related
phone_setting.reverse_lookup.contact_list.replace.with
Parameters
Description It configures the string used to replace the certain matched one of the contact number.
Permitted
String within 512 characters
Values
Default Blank
Related
phone_setting.reverse_lookup.contact_list.replace.pattern
Parameters
Description It configures the matching pattern used to identify the replaced string of the caller's phone number.
Permitted
Regular Expression
Values
Default Blank
Related phone_setting.reverse_lookup.incoming_call.replace.with
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Parameters
Description It configures the string used to replace the certain matched one of the caller's phone number.
Permitted
String within 512 characters
Values
Default Blank
Related
phone_setting.reverse_lookup.incoming_call.replace.pattern
Parameters
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Call Log
Call Log
Yealink phones record and maintain phone events to a call log, also known as a call list.
Call log consists of four lists: Missed Calls, Placed Calls, Received Calls, and All Calls. Each call log list supports
up to 100 entries.
Topics
Related Topic
216
Call Features
Call Features
This chapter shows you how to configure the call feature on Yealink phones.
Topics
Dial Plan
Emergency Dialplan
Off Hook Hot Line Dialing
Call Timeout
Anonymous Call
Call Number Filter
Auto Answer
Anonymous Call Rejection
Call Waiting
Do Not Disturb (DND)
Call Hold
Call Forward
Call Transfer
Conference
End Call on Hook
Dial Plan
Dial plan is a string of characters that governs the way how the phones process the inputs received from the IP
phone’s keypads. You can use the regular expression to define the dial plan.
It is only applicable to W90 multi-cell system.
Yealink phones support four patterns:
l Replace rule: is an alternative string that replaces the numbers entered by the user. Yealink phones support up
to 100 replace rules.
l Dial now: is a string used to match numbers entered by the user. When entered numbers match the predefined
dial now rule, the phone will automatically dial out the numbers without pressing the send key. Yealink phones
support up to 20 dial now rules.
l Area code: are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in one
country. When entered numbers match the predefined area code rule, the phone will automatically add the area
code before the numbers when dialing out them. Yealink phones only support one area code rule.
l Block out: prevents users from dialing out specific numbers. When entered numbers match the predefined block
out rule, the phone screen prompts “Forbidden Number”. Yealink phones support up to 10 block out rules.
You can configure these four patterns via the web user interface or auto provisioning. For replace rule and dial now,
you can select to add the rule one by one or using the template file to add multiple rules at a time.
Topics
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Regular
Description
Expression
The dot “.” can be used as a placeholder or multiple placeholders for any string. Example:
.
“12.” would match “123”, “1234”, “12345”, “12abc”, and so on.
The “x” can be used as a placeholder for any character. Example:
x
“12x” would match “121”, “122”, “123”, “12a”, and so on.
The dash “-” can be used to match a range of characters within the brackets. Example:
-
“[5-7]” would match the number “5”, ”6” or ”7”.
The comma “,” can be used as a separator within the bracket. Example:
,
“[2,5,8]” would match the number ”2”, “5” or “8”.
The square bracket "[]" can be used as a placeholder for a single character which matches any of a set
[] of characters. Example:
Topics
Attributes Description
Replace Specify the alternate string instead of what the user enters.
Specify a registered line to apply the replace rule.
Valid Values: 0-250
LineID 0 stands for all lines;
1~250 stand for line1~line250
Multiple line IDs are separated by commas.
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Call Features
Topics
Attributes Description
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Web UI Settings > Dial Plan > Replace Rule > Prefix
Web UI Settings > Dial Plan > Replace Rule > Replace
Note:
Permitted
0 to 250
Values
Default Blank
Web UI Settings > Dial Plan > Replace Rule > Account
dialplan.dialnow.rule.1 = 123
Permitted
String within 511 characters
Values
Default Blank
Web UI Settings > Dial Plan > Dial Now > Rule
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Call Features
Description The digit 0 stands for all lines. If it is left blank, the dial-now rule will apply to all lines on the phone.
Note: Multiple line IDs are separated by commas.
Permitted
0 to 250
Values
Default Blank
Web UI Settings > Dial Plan > Dial Now > Account
Web UI Features > General Information > Time Out for Dial Now Rule
Description Note: The length of the entered number must be between the minimum length configured by the para-
meter “dialplan.area_code.min_len” and the maximum length configured by the parameter “dial-
plan.area_code.max_len”.
Permitted
String within 16 characters
Values
Default Blank
Web UI Settings > Dial Plan > Area Code > Code
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Default 1
Web UI Settings > Dial Plan > Area Code > Min Length (1-15)
Web UI Settings > Dial Plan > Area Code > Max Length (1-15)
Web UI Settings > Dial Plan > Area Code > Account
Example:
Description dialplan.block_out.number.1 = 4321
When you dial the number “4321” on your phone, the dialing will fail and the phone screen will
prompt "Forbidden Number".
Permitted
String within 32 characters
Values
Default Blank
Web UI Settings > Dial Plan > Block Out > BlockOut NumberX[1]
It configures the desired line to apply the block out rule. The digit 0 stands for all lines. If it is left blank,
Description the block out rule will apply to all lines on the IP phone.
Note: Multiple line IDs are separated by commas.
Permitted
0 to 250
Values
Default Blank
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Call Features
Web UI Settings > Dial Plan > Block Out > Account
Example
dialplan_replace_rule.url = http://192.168.10.25/DialPlan.xml
After provisioning, the rules defined in this file are added to the IP phone, and you can use the replace rules on the
phone.
Emergency Dialplan
You can dial the emergency telephone number (emergency services number) at any time when the IP phone is
powered on and has been connected to the network. It is available even if your phone keypad is locked or no SIP
account is registered.
Yealink phones support emergency dialplan.
You can configure the emergency dial plan for the phone (for example, emergency number, emergency routing).
The phone determines if this is an emergency number by checking the emergency dial plan. When placing an emer-
gency call, the call is directed to the configured emergency server. Multiple emergency servers may need to be con-
figured for emergency routing, avoiding that emergency calls could not get through because of the server failure. If
the phone is not locked, it checks against the regular dial plan. If the phone is locked, it checks against the emer-
gency dial plan.
Topic
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TEL URI - for example, tel:+16045558000. The full URI is included in the P-Asserted-Identity (PAI)
header (for example, <tel:+16045558000 > ).
Default Blank
Note: If the account information has been configured (no matter whether the account registration suc-
Description ceeds or fails), the emergency calls will be dialed using the following priority: SIP server > emergency
server; if not, the emergency server will be used. It works only if “dialplan.emergency.enable” is set to
1 (Enabled).
Permitted
IP address or domain name
Values
Default Blank
Permitted 1-TCP
Values 2-TLS
3-DNS-NAPTR
Default 0
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Call Features
It configures the emergency number to use on your phones so a caller can contact emergency ser-
Description vices in the local area when required.
Note: It works only if “dialplan.emergency.enable” is set to 1 (Enabled).
Permitted
Number or SIP URI
Values
When X = 1, the default value is 911;
Default
When X = 2-255, the default value is Blank.
Parameter dialplan.emergency.X.server_priority[2] <y0000000000xx>.cfg
It configures the priority of which the emergency servers to be used first.
Multiple values are separated by commas. The servers to be used in the order listed (left to right).
The IP phone tries to make emergency calls using the emergency server with higher priority, and then
Description with lower priority. The IP phone tries to send the INVITE request to each emergency server three
times.
Note: If the account information has been configured (no matter whether the account registration suc-
ceeds or fails), the emergency calls will be dialed using the following priority: SIP server > emergency
server; if not, the emergency server will be used.
Permitted
a combination of digits 1, 2 and 3
Values
Default 1, 2, 3
[1] X is from 1 to 3.
Note: Off hook hot line dialing feature limits the call-out permission of this account and disables the hotline feature. For
example, when the phone goes off-hook using the account with this feature enabled, the configured hotline number will not be
dialed out automatically.
Topic
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Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Call Timeout
Call timeout defines a specific period of time after which the phone will cancel the dialing if the call is not answered.
Topic
Anonymous Call
Anonymous call allows the caller to conceal the identity information shown to the callee. The callee’s phone screen
prompts an incoming call from anonymity.
Anonymous calls can be performed locally or on the server. When performing anonymous call on local, the phone
sends an INVITE request with a call source "From: "Anonymous" sip:anonymous@anonymous.invalid”. If per-
forming Anonymous call on a specific server, you may need to configure anonymous call on code and off code to
activate and deactivate server-side anonymous call feature.
Topic
226
Call Features
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Local Anonymous
W73H/W59R/W53H/W56H:
OK > Call Features > Anonymous Call > Status
DD Phone(Black-and-white Screen):
Menu > Features > Anonymous Call > Local Anonymous
Handset UI
DD Phone(Color Screen):
Menu > Features > Anonymous Call > Local Anonymous
CP930W:
Menu > Features > Anonymous Call > Status
Parameter account.X.send_anonymous_code[1] <MAC>.cfg
It configures the phone to send anonymous on/off code to activate/deactivate the server-side anonym-
Description
ous call feature for a specific account.
0-Off Code, the phone will send anonymous off code to the server when you deactivate the anonym-
Permitted ous call feature.
Values 1-On Code, the phone will send anonymous on code to the server when you activate the anonymous
call feature.
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Send Anonymous Code
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Send Anonymous Code > On Code
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Send Anonymous Code > Off Code
Description It enables or disables to synchronize the anonymous call status between the IP phone and the server.
Permitted 0-Disabled
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Values 1-Enabled
Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Topic
Description Example:
features.call_num_filter = -
If you dial 3-61, the phone will filter the character - and then dial out 361.
Note: If it is left blank, the phone will not automatically filter any characters when dialing.
Permitted
String within 99 characters
Values
Default ,-
Auto Answer
Auto answer allows the handset to automatically answer an incoming call by picking up it from the charger cradle
without having to press the off-hook key. The handset will not automatically answer the incoming call during a call
even if the auto answer is enabled.
The auto answer feature works only if the handset is placed in the charger cradle.
Topic
228
Call Features
0-Disabled
Values
1-Enabled
Default -1
Topic
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Local Anonymous Rejection
Handset UI OK > Call Features > Anon. Call Rejection > Status
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Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Send Anonymous Rejection Code
Handset & Account > Handset Registration > Add Handset/Edit > Send Anonymous Rejection Code >
Web UI
Off Code
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Call Waiting
Call waiting enables you to receive another call when there is already an active call on your phone. If it is disabled,
the new incoming call will be rejected automatically.
You can enable call waiting feature and set the phone to play a warning tone to avoid missing important calls dur-
ing a call.
Yealink phones also support call waiting on code and off code to activate and deactivate server-side call waiting
feature. They may vary on different servers.
Topic
230
Call Features
Default 1
Web UI Features > General Information > Call Waiting Off Code
Topics
Permitted 0-Disabled, DND cannot be activated and users are not allowed to configure DND on the phone.
Values 1-Enabled
Default 1
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It configures a return code and reason of SIP response messages when rejecting an incoming call by
Description DND. A specific reason is displayed on the caller’s phone screen.
Note: It works only if “features.dnd.allow” is set to 1 (Enabled).
404-Not Found
480-Temporarily Unavailable
Permitted 486-Busy Here, the caller’s phone screen will display the reason “Busy Here” when the callee
Values enables DND feature.
600-Busy Everywhere
603-Decline
Default 480
Web UI Features > General Information > Return Code When DND
Topic
DND Configuration
The following table lists the parameters you can use to configure DND.
Permitted 0-Off
Values 1-On, the phone will reject incoming calls on account X.
Default 0
Web UI Features > Forward& DND > DND > AccountX > DND Status
Web UI Features > Forward& DND > DND > AccountX > On Code
Web UI Features > Forward& DND > DND > AccountX > Off Code
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[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Description It enables or disables to synchronize the feature status between the IP phone and the server.
Permitted 0-Disabled
Values 1-Enabled, the phone sends a SUBSCRIBE message with event “as-feature-event”.
Default 0
Permitted 0-Disabled
Values 1-Enabled, the phone to send a SUBSCRIBE message with event “as-feature-event”.
Default 0
Description Note: The value configured by this parameter takes precedence over that configured by the parameter
"features.dnd.feature_key_sync.enable". It works only if “account.X.feature_key_sync.enable” is set to
1 (Enabled).
Permitted 0-Disabled
Values 1-Enabled, server-based DND is enabled. Server and local phone DND are synchronized.
Default Blank
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Call Hold
Call hold provides a service of placing an active call on hold. It enables you to pause activity on an active call so
that you can use the phone for another task, for example, to place or receive another call.
When a call is placed on hold, the phones send an INVITE request with HOLD SDP to request remote parties to
stop sending media and to inform them that they are being held. The phones support two call hold methods, one is
RFC 3264, which sets the “a” (media attribute) in the SDP to sendonly, recvonly or inactive (for example, a=se-
endonly). The other is RFC 2543, which sets the “c” (connection addresses for the media streams) in the SDP to
zero (for example, c=0.0.0.0).
Topic
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Description It enables or disables the phone to use RFC 2543 (c=0.0.0.0) outgoing hold signaling.
0-Disabled, SDP media direction attributes (such as a=sendonly) per RFC 3264 is used when placing
Permitted a call on hold.
Values 1-Enabled, SDP media connection address c=0.0.0.0 per RFC 2543 is used when placing a call on
hold.
Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Web UI Handset & Account > Handset Registration>Edit > Show Advanced Settings > Music Server URI
Description It configures the way to process Music On Hold when placing an active call on hold.
Permitted 0-Calling the Music On Hold server before holding the call
Values 1-Calling the Music On Hold server after holding the call
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Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Call Forward
You can forward calls in special situations, such as when the phone is busy or there is no answer, or forwarding all
incoming calls to a contact immediately.
Topics
Default 1
Description It enables or disables the phone to forward incoming calls to international numbers (the prefix is 00).
Permitted 0-Disabled
Values 1-Enabled
Default 1
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Topic
Web UI Features > Forward&DND > Forward > AccountX > Always Forward > On/Off
Web UI Features > Forward&DND > Forward > AccountX > Always Forward > Target
Web UI Features > Forward&DND > Forward > AccountX > Always Forward > On Code
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Permitted
String within 32 characters
Values
Default Blank
Web UI Features > Forward&DND > Forward > AccountX > Always Forward > Off Code
Web UI Features > Forward&DND > Forward > AccountX > Busy Forward > On/Off
Web UI Features > Forward&DND > Forward > AccountX > Busy Forward > Target
Web UI Features > Forward&DND > Forward > AccountX > Busy Forward > On Code
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Web UI Features > Forward&DND > Forward > AccountX > Busy Forward > Off Code
Web UI Features > Forward&DND > Forward > AccountX > No Answer Forward > On/Off
Web UI Features > Forward&DND > Forward > AccountX > No Answer Forward > Target
Web UI Features > Forward&DND > Forward > AccountX > No Answer Forward > After Ring Time(0~120s)
Web UI Features > Forward&DND > Forward > AccountX > No Answer Forward > On Code
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Call Features
Web UI Features > Forward&DND > Forward > AccountX > No Answer Forward > Off Code
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Description It enables or disables to synchronize the feature status between the IP phone and the server.
Permitted 0-Disabled
Values 1-Enabled, the phone sends a SUBSCRIBE message with event “as-feature-event” to the server.
Default 0
Permitted 0-Disabled
Values 1-Enabled, the phone to send a SUBSCRIBE message with event “as-feature-event” to the server.
Default Blank
Description Note: The value configured by this parameter takes precedence over that configured by the parameter
"features.forward.feature_key_sync.enable". It works only if “account.X.feature_key_sync.enable” is
set to 1 (Enabled).
0-Disabled
Permitted
Values 1-Enabled, server-based call forward is enabled. Server and local phone call forward are syn-
chronized.
Default Blank
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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Call Transfer
Call transfer enables the phones to transfer an existing call to a third party. For example, if party A is in an active call
with party B, party A can transfer this call to party C (the third party). Then, party B will begin a new call with party C,
and party A will disconnect.
Yealink phones support call transfer using the REFER method specified in RFC 3515 and offer three types of trans-
fer:
l Blind Transfer -- Transfer a call directly to another party without consulting. Blind transfer is implemented by a
simple REFER method without Replaces in the Refer-To header.
l Semi-attended Transfer -- Transfer a call after hearing the ringback tone. The semi-attended transfer is imple-
mented by a REFER method with Replaces in the Refer-To header.
The semi-attended transfer is applicable to that when users do not want to consult with the third party after hear-
ing the ringback tone, and the third party has not answered the call, the users can cancel the transfer or imple-
ment the transfer.
l Attended Transfer (Consultative Transfer) -- Transfer a call with prior consulting. Attended transfer is imple-
mented by a REFER method with Replaces in the Refer-To header.
Topic
It enables or disables the Refer-To header to use the information of the Contact header in the second
Description
200 OK message when attended transfer.
Permitted 0-Disabled
Values 1-Enabled
Default 0
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[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Conference
The Yealink phones support local conference and network conference.
Topics
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Conference Type
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
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Default Blank
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Conference URI
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Topic
Description It enables or disables to end a call when placing the handset into the charger cradle.
Permitted 0-Never
Values 1-Always
Default 1
Supported
W73H, W59R, W53H, W56H
Devices
Web UI Features > General Information > End Call On Hook
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Advanced Features
Advanced Features
The advanced features require server support. Consult your server partner to find out if these features are sup-
ported.
Topics
Topic
Permitted 1-FAC, park a call through dialing the call park code.
Values 2-Transfer, blind transfer the call to a shared parking lot.
Default 2
Permitted 0-Disabled
Values 1-Enabled
Default 0
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Shared Line
Yealink phones support Shared Call Appearance (SCA) to share a line. Shared call appearances enable more
than one phone to share the same line or registration. The methods you use vary with the SIP server you are using.
The shared line users have the ability to do the following:
l Place and answer calls
l Place a call on hold
l Retrieve a held call remotely
l Barge in an active call
l Pull a shared call
Topic
Topic
SCA Configuration
SCA Configuration
The following table lists the parameters you can use to configure SCA.
Permitted 0-Disabled
Values 1-Shared Call Appearance
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Shared Line
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Advanced Features
Permitted
Integer from 0 to 65535
Values
Default 15
Description It enables or disables the phone to use the user name of the account to barge in an active call.
0-Disabled, user register name to barge in, the phone sends INVITE request with the register name
Permitted
when barging in a call
Values
1-Enabled, the phone sends INVITE request with the user name when barging in a call
Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Voice Mail
Yealink phones support voice mail.
You can configure a message waiting indicator (MWI) to inform users how many messages are waiting in their mail-
box without calling the mailbox. Yealink phones support both audio and visual MWI alert when receiving new voice
messages.
Topic
Unsolicited MWI: The IP phone sends a SUBSCRIBE message to the server for message-summary updates. The
server sends a message-summary NOTIFY within the subscription dialog each time the MWI status changes. Unso-
licited MWI is a server related feature.
Solicited MWI: The IP phone can subscribe to the MWI messages to the account or the voice mail number. For soli-
cited MWI, you must enable MWI subscription feature on the phones.
The following table lists the parameters you can use to configure MWI for voice mail.
Description It enables or disables the phone to subscribe to the message waiting indicator.
0-Disabled, the server automatically sends a message-summary NOTIFY in a new dialog each time
Permitted the MWI status changes. (This requires server support).
Values
1-Enabled, the phone will send a SUBSCRIBE message to the server for message-summary updates.
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Subscribe for MWI
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Web UI Handset & Account > Handset Registration > Add Handset/Edit > MWI Subscription Period (Seconds)
Description It configures the interval (in seconds) for the phone to retry to re-subscribe when subscription fails.
Permitted
Integer from 0 to 3600
Values
Default 30
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Subscribe MWI to Voice Mail
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Voice Mail
W73H/W59R/W53H/W56H:
OK > Voice Mail > Set Voice Mail > Number
DD Phone(Black-and-white Screen):
Menu > Message > Voice Mail > Set Voice Mail > AccountX Code
Handset UI
DD Phone(Color Screen):
Menu > Message > Voice Mail > Set Voice Mail Code > AccountX Code
CP930W:
Menu > Message > Set Voice Mail Code > Number
Parameter account.X.display_mwi.enable[1] <MAC>.cfg
Description It enables or disables the MWI alert to indicate that you have an unread voice mail message.
Permitted 0-Disabled
Values 1-Enabled
Default 1
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Voice Mail Display
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Advanced Features
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
XML Browser
Yealink phones support processing the push XML via SIP NOTIFY message.
Topic
any-The phone will accept HTTP POST messages from any server.
Permitted
Values IP address or domain name-Multiple addresses are separated by commas. (for example,
10.1.4.3,10.1.4.23); Support asterisk wildcard, each asterisk represents a field of the IP address
(10.10.*.* represents 10.10.0.0 to 10.10.255.255).
Default Blank
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Device Management
You can enable the device management feature to report device information to the Yealink Device Management
Platform, where you can view device information and manage devices.
Topic
Permitted 0-Disabled
Values 1-Enabled
Default 0
Description It configures the server address of the Yealink Device Management Platform.
Permitted
String within 512 characters
Values
Default Blank
Description It configures the server port of the Yealink Device Management Platform.
Permitted
Integer from 0 to 65535
Values
Default 443
[1]If you change this parameter, the phone will reboot to make the change take effect.
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General Features
General Features
This section shows you how to configure general features on Yealink phones.
Topics
Calling Line Identification Presentation (CLIP): It allows the phones to display the caller identity, derived from a SIP
header contained in the INVITE message when receiving an incoming call. Yealink phones can derive caller iden-
tity from three types of SIP header: From, P-Asserted-Identity (PAI) and Remote-Party-ID (RPID). Identity present-
ation is based on the identity in the relevant SIP header.
Connected Line Identification Presentation (COLP): It allows the phones to display the identity of the connected
party specified for outgoing calls. The phones can display the Dialed Digits, or the identity in a SIP header (Remote-
Party-ID, P-Asserted-Identity or contact) received, or the identity in the From header carried in the UPDATE mes-
sage sent by the callee as described in RFC 4916. Connected line identification presentation is also known as
Called line identification presentation. In some cases, the remote party will be different from the called line iden-
tification presentation due to call diversion.
Note: If the caller/callee already exists in the local directory, the local contact name assigned to the caller will be pref-
erentially displayed and stored in the call log.
For more information on calling line identification presentation, refer to Calling and Connected Line Identification
Presentation on Yealink IP Phones.
Topic
1-PAI
Permitted
2-PAI-FROM
Values
3-PRID-PAI-FROM
4-PAI-RPID-FROM
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5-RPID-FROM
6-PREFERENCE, the phone uses the custom priority order for the sources of caller identity (con-
figured by the parameter “sip.cid_source.preference”).
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Keep Alive Interval (Seconds)
Description Note: Yealink phones can derive caller identity from the following SIP headers: From, P-Asserted-Iden-
tity (PAI), P-Preferred-Identity and Remote-Party-ID (RPID). It works only if “account.X.cid_source” is
set to 6 (PREFERENCE).
Permitted
String
Values
Default P-Preferred-Identity, P-Asserted-Identity, Remote-Party-ID, From
Description It configures the identity of the callee according to the response message.
0-PAI-RPID
1-Dialed Digits
Permitted 2-RFC4916, the caller sends the SIP request message which contains the from-change tag in the Sup-
Values ported header. The caller then receives an UPDATE message from the server and displays the iden-
tity in the “From” header.
3-Contact
Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
250
General Features
Topic
480-Temporarily Unavailable
Permitted
486-Busy Here
Values
600-Busy Everywhere
603-Decline
Default 486
Web UI Features > General Information > Return Code When Refuse
Topic
It configures a return code and reason of SIP response messages when the phone does not answer
Description
an incoming call. A specific reason is displayed on the caller’s phone screen.
404-Not Found
Permitted
480-Temporarily Unavailable (Temporarily not available)
Values
486-Busy Here
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600-Busy Everywhere
603-Decline
Default 486
Web UI Features > General Information > Return Code When No Answer
Topic
Web UI Features > General Information > Accept SIP Trust Server Only
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General Features
Max-Forwards: 70
User-Agent: Yealink W90B 130.85.0.20
Supported: 100rel
Allow-Events: talk,hold,conference,refer,check-sync
Content-Length: 302
Topic
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Retransmission
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Timer T1
Timer T1 is an estimate of the Round Trip Time (RTT) of transactions between a SIP client and SIP server.
Timer T2
Timer T2 represents the maximum retransmitting time of any SIP request message. The re-transmitting and doub-
ling of T1 will continue until the retransmitting time reaches the T2 value.
Example:
The user registers a SIP account for the IP phone and then set the value of Timer T1, Timer T2 respectively (Timer
T1: 0.5, Timer T2: 4). The SIP registration request message will be re-transmitted between the IP phone and SIP
server. The re-transmitting and doubling of Timer T1 (0.5) will continue until the retransmitting time reaches the
Timer T2 (4). The total registration request retry time will be less than 64 times of T1 (64 * 0.5 = 32). The re-trans-
mitting interval in sequence is 0.5s, 1s, 2s, 4s, 4s, 4s, 4s, 4s, 4s and 4s.
Timer T4
Timer T4 represents that the network will take to clear messages between the SIP client and server.
Topic
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Session Timer
Session timer allows a periodic refresh of SIP sessions through an UPDATE request, to determine whether a SIP
session is still active. Session timer is specified in RFC 4028. The phones support two refresher modes: UAC and
UAS. Whether the endpoint functions as a UAC or a UAS depends on the UA that initiates the SIP request. If the ini-
tiator is configured as UAC, the other client or the SIP server will function as a UAS. If the initiator is configured as
UAS, the other client or the SIP server will function as a UAC. The session expiration is negotiated via the Session-
Expires header in the INVITE message. The negotiated refresher is always the UAC and it will send an UPDATE
request at the negotiated session expiration. The value “refresher=uac” included in the UPDATE message means
that the UAC performs the refresh.
Example of UPDATE message (UAC mode):
Topic
254
General Features
Permitted 0-Disabled
Values 1-Enabled, the phone will send periodic UPDATE requests to refresh the session during a call.
Default 0
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Session Timer
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Session Expires (90~7200s)
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Session Refresher
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Reboot in Talking
Reboot in talking feature allows the phones to reboot during an active call when it receives a reboot Notify mes-
sage.
Topic
Description It enables or disables the phone to reboot during a call when it receives a reboot Notify message.
Permitted 0-Disabled
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Values 1-Enabled
Default 0
CSeq: 1 INVITE
Contact: <sip:1010%23@10.3.20.6:5060>
Content-Type: application/sdp
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER,
PUBLISH, UPDATE, MESSAGE
Max-Forwards: 70
User-Agent: Yealink W90DM 130.85.015
Allow-Events: talk,hold,conference,refer,check-sync
Content-Length: 300
Topic
Description It enables or disables the phone to reserve the pound sign (#) in the user name.
Permitted 0-Disabled (convert the pound sign into “%23”)
Values 1-Enabled
Default 1
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General Features
Topic
Web UI Features > General Information > Busy Tone Delay (Seconds)
Topic
Description It configures the title bar name of the web page for W90DM.
Permitted
String within 32 characters
Values
Default Yealink $DEV (Yealink W90DM)
Description It configures the model name of the web page for W90DM.
Permitted
String within 32 characters
Values
Default $DEV (W90DM)
Description It configures the product name of the web login page for W90DM.
Permitted
String within 128 characters
Values
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Description It configures the title bar name of the web page for W90B.
Permitted
String within 32 characters
Values
Default Yealink $DEV (Yealink W90B)
Description It configures the model name of the web page for W90B.
Permitted
String within 32 characters
Values
Default $DEV (W90B)
Description It configures the product name of the web login page for W90B.
Permitted
String within 128 characters
Values
Default $DEVNAME (DECT IP Multi-Cell Base Station)
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Configuration Parameters
Configuration Parameters
This section provides a description and permitted values of some settings.
Topics
BroadSoft Parameters
Ethernet Interface MTU Parameter
SIP Settings Parameters
Call Settings Parameters
BroadSoft Parameters
This section shows the parameters you can use to configure the phone with BroadSoft server.
BroadSoft Settings
Parameter bw.enable[1] <y0000000000xx>.cfg
Broadsoft XSI
Parameter account.X.xsi.user[1] <MAC>.cfg
It configures the user name for XSI authentication.
Description
Note: It works only if “bw.xsi.enable" is set to 1 (Enabled).
Permitted
String within 99 characters
Values
Default Blank
Web UI Applications > Broadsoft XSI > XSI Account > User ID
Web UI Applications > Broadsoft XSI > XSI Account > Password
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Default Blank
Web UI Applications > Broadsoft XSI > XSI Account > Host Server
Web UI Applications > Broadsoft XSI > XSI Account > XSI Server Type
Web UI Applications > Broadsoft XSI > XSI Account > Port
Description It enables or disables the XSI authentication feature for the phone.
0-Disabled
1-Enabled
If it is set to 0 (Disabled), the following features are unavailable on the phone:
BroadWorks Anywhere
Remote Office
Line ID Blocking
Anonymous Call Rejection
Simultaneous Ring Personal
Permitted
Values BroadSoft Directory
BroadSoft Call Log
Call Park Feature via XSI Mode
Call Waiting Feature via XSI Mode
Voice Messaging
Silent Alerting
Unreachable
Hide Number
Default 0
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Configuration Parameters
Web UI Applications > Broadsoft XSI > XSI Account > Allow SIP Authentication for XSI
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
[2]If you change this parameter, the phone will reboot to make the change take effect.
Web UI Applications > Broadsoft XSI > Network Directory > Group
Web UI Applications > Broadsoft XSI > Network Directory > Personal
Web UI Applications > Broadsoft XSI > Network Directory > Group Common
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Web UI Applications > Broadsoft XSI > Network Directory > Enterprise
Web UI Applications > Broadsoft XSI > Network Directory > Enterprise Common
Web UI Applications > Broadsoft XSI > Network Directory > Enterprise Common
Web UI Applications > Broadsoft XSI > Network Directory > Enable Custom Directory
Web UI Applications > Broadsoft XSI > Network Directory > Group
Description It configures the display name on the phone screen for the enterprise directory.
262
Configuration Parameters
Web UI Applications > Broadsoft XSI > Network Directory > Enterprise
Web UI Applications > Broadsoft XSI > Network Directory > Personal
Web UI Applications > Broadsoft XSI > Network Directory > Call Log > Network Call Log
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Default 60
1-Enabled
Default 1
Web UI Applications > Broadsoft XSI > Network Directory > Group Common
264
Configuration Parameters
Default 0
Permitted 0-XSI
Values 1-FAC, park a call through dialing the call park code.
Default 0
Web UI Features > Call Park > Audio Alert for Parked Call
Description It enables or disables the phone to display a parked indicator when a call is parked against its line.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI Features > Call Park > Visual Alert for Parked Call
Web UI Features > Call Pickup > Group Call Park Code
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[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Description It enables or disables to synchronize the feature status between the phone and the server.
Permitted 0-Disabled
Values 1-Enabled, the phone sends a SUBSCRIBE message with event “as-feature-event”.
Default 0
[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Description It configures the Ethernet interface Maximum Transmission Unit (MTU) on the phones.
Permitted
Integer from 1280 to 1500
Values
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Configuration Parameters
Default 1500
[1]If you change this parameter, the phone will reboot to make the change take effect.
Description It configures the suffix of User-Agent in SIP request messages from the phone.
Permitted
String within 128 characters
Values
Default Blank
Description It enables or disables the phone to add a global prefix "+" to the E.164 user parts in SIP: URI.
0-Disabled
Permitted
Values 1-Enabled, the phone will automatically add a prefix "+" to the number in the E.164 format when you
dial using the SIP URI (for example 862512345000@sip.com).
Default 0
Description It enables or disables the phone to carry the MAC address information in the User-Agent header.
0-Disabled
1-Enabled, the phone will carry the MAC address with colons (for example 00:15:65:7f:fb:7e) in the
Permitted
User-Agent header.
Values
2-Enabled, the phone will carry the MAC address without colons (for example 0015657ffb7e) in the
User-Agent header.
Default 0
Permitted
Integer from 30 to 2147483647
Values
Default 1800
Web UI Handset & Account > Handset Registration > Add Handset/Edit > Subscription Period (Seconds)
Description It enables or disables the phone to process the push XML via SIP NOTIFY message.
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[1]X is the account ID. For W90 multi-cell system, X=1-250. For VIM system, X=1-2500.
Description It enables or disables the phone to end the call if the network is unavailable during the call.
Permitted 0-Disabled
Values 1-Enabled, the phone will end the call and go to the Idle screen after 5 seconds.
Default 0
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Troubleshooting Methods
Yealink phones provide feedback in a variety of forms such as log files, packets, status indicators and so on, which
can help you more easily find the system problem and fix it.
Topics
Topics
Web UI (DM) Settings > Configuration > All Base Diagnostics > Server URL
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(VIM) Settings >Configuration > Device: VIM > Diagnostics Files > Server URL
Description It configures the server's port of all DM/base diagnostic information uploads.
Permitted
Integer from 0 to 65535
Values
Default Blank
(DM) Settings > Configuration > All Base Diagnostics > Port
Web UI
(VIM) Settings >Configuration > Device: VIM > Diagnostics Files > Port
Parameter static.diagnose.server.username <y0000000000xx>.cfg
It configures the authentication username of the server that all DM/base diagnostic information
Description
uploads.
Permitted
String within 64 characters
Values
Default Blank
(DM) Settings > Configuration > All Base Diagnostics > Username
Web UI
(VIM) Settings >Configuration > Device: VIM > Diagnostics Files > Username
Parameter static.diagnose.server.password <y0000000000xx>.cfg
It configures the authentication password of the server that all DM/base diagnostic information
Description
uploads.
Permitted
String within 64 characters
Values
Default Blank
(DM) Settings > Configuration > All Base Diagnostics > Password
Web UI
(VIM) Settings >Configuration > Device: VIM > Diagnostics Files > Password
Parameter static.diagnose.type <y0000000000xx>.cfg
Description It configures the type of the server that all DM/base diagnostic information uploads.
1-Pcap
2-Local Log
Permitted
Values 3-Bin
Description It enables and disables synchronize VIM's all diagnosis and syslog configuration to DM.
Permitted 0- Disabled
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Troubleshooting Methods
Values 1- Enabled
Default 1
Web UI (VIM) Settings > Configuration > Device: DM > Sync From VIM
Web UI (VIM) Settings >Configuration > Device: DM > Diagnostics Files > Server URL
Description It specifies the port of the server to which the DM uploads the base diagnostics information.
Permitted
Integer from 0 to 65535
Values
Default Blank
Web UI (VIM) Settings >Configuration > Device: DM > Diagnostics Files > Port
It configures the authentication username of the server that base diagnostic information uploads for dif-
Description
ferent DMs.
Permitted
String within 64 characters
Values
Default Blank
Web UI (VIM) Settings >Configuration > Device: DM > Diagnostics Files > Username
It configures the authentication password of the server that base diagnostic information uploads for dif-
Description
ferent DMs.
Permitted
String within 64 characters
Values
Default Blank
Web UI (VIM) Settings >Configuration > Device: DM > Diagnostics Files > Password
Description It configures the type of the server that base diagnostic information uploads for different DMs.
1-Pcap
Permitted 2-Local Log
Values
3-Bin
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1,2-Pcap,Local Log
1,3-Pcap,Bin
2,3-Local Log,Bin
1,2,3-Pcap,Local Log,Bin
Default 1,2,3
Web UI (VIM) Settings >Configuration > Device: DM > Diagnostics Files > Type Of Diagnosis
Related Topic
Log Files
generate the log files locally or sent the log to a syslog server in real time, and use these log files to generate inform-
ational, analytic and troubleshoot phones.
Topics
Local Logging
Syslog Logging
Local Logging
You can enable local logging, specify the severity level, and choose to keep the log locally or upload the local log
files to the provisioning server.
Topics
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Troubleshooting Methods
Description When you choose a log level, it includes all events of an equal or higher severity level and excludes
events of a lower severity level. The logging level you choose determines the lowest severity of events
to log.
0-the system is unusable
2-critical condition
Permitted
3-error conditions
Values
4-warning conditions
6-informational
Default 6
Example:
static.local_log.max_file_size = 1024
Permitted
Integer from 2048 to 20480
Values
Default 51200
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1-Enabled, the phone will upload the local log files to the provisioning server or the specific server to
back up these files when one of the following happens:
Permitted - Auto provisioning is triggered;
Values
- The size of the local log files reaches the maximum configured by the parameter “static.local_
log.max_file_size”;
- It’s time to upload local log files according to the upload period configured by the parameter “stat-
ic.auto_provision.local_log.backup.upload_period”.
Default 0
Example:
static.auto_provision.local_log.backup.path = tftp://10.3.6.133/upload/
It configures whether the uploaded local log files overwrite the existing files or are appended to the
Description
existing files.
Permitted 0-Overwrite
Values 1-Append (not applicable to TFTP Server)
Default 0
It configures the behavior when local log files on the provisioning server or a specific server reach the
Description
maximum file size.
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Troubleshooting Methods
Permitted 0-Append Delete, the server will delete the old log and the phone will continue uploading log.
Values 1-Append Stop, the phone will stop uploading log.
Default 0
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The boot log file reports the logs with all severity levels.
The following figure shows a portion of a sys log file (for example, 00156574b150.log):
The <MAC>.log file reports the logs with a configured severity level and the higher. For example, if you have con-
figured the severity level of the log to be reported to the <MAC>.log file to 4, then the log with a severity level of 0 to
4 will all be reported.
Syslog Logging
You can also configure the DM/VIM to send syslog messages to a syslog server in real time.
You can specify syslog details such as IP address or hostname, server type, facility, and the severity level of events
you want to log. You can also choose to prepend the phone's MAC address to log messages.
Topics
Description It enables or disables the phone to upload log messages to the syslog server in real time.
Permitted 0-Disabled
Values 1-Enabled
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Troubleshooting Methods
Default 0
(DM) Settings > Configuration > Syslog > Enable Syslog
Web UI
(VIM) Settings > Configuration > Device: VIM > Syslog > Enable Syslog
Parameter static.syslog.server <y0000000000xx>.cfg
It configures the IP address or domain name of the syslog server when exporting log to the syslog
Description
server.
Permitted
String within 99 characters
Values
Default Blank
(DM) Settings > Configuration > Syslog > Syslog Server
Web UI
(VIM) Settings > Configuration > Device: VIM > Syslog > Syslog Server
Parameter static.syslog.server_port <y0000000000xx>.cfg
Description When you choose a log level, it includes all events of an equal or higher severity level and excludes
events of a lower severity level. The logging level you choose determines the lowest severity of
events to log.
0-Emergency: system is unusable
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Default 3
(DM) Settings > Configuration > Syslog > Syslog Level
Web UI
(VIM) Settings > Configuration > Device: VIM > Syslog > Syslog Level
Parameter static.syslog.facility <y0000000000xx>.cfg
It configures the facility that generates the log messages.
Description
Note: For more information, refer to RFC 3164.
0-Kernel Messages
1-User-level Messages
2-Mail System
3-System Daemons
8-UUCP Subsystem
11-FTP Daemon
12-NTP Subsystem
Permitted
Values 13-Log Audit (note 1)
Note: Note 1 - Various operating systems have been found to utilize Facilities 4, 10, 13 and 14 for
security/authorization, audit, and alert messages which seem to be similar. Note 2 - Various operating
systems have been found to utilize both Facilities 9 and 15 for clock (cron/at) messages.
Default 16
(DM) Settings > Configuration > Syslog > Syslog Facility
Web UI
(VIM) Settings > Configuration > Device: VIM > Syslog > Syslog Facility
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It enables or disables the phone to prepend the MAC address to the log messages exported to the sys-
Description
log server.
Permitted 0-Disabled
Values 1-Enabled
Default 0
(DM) Settings > Configuration > Syslog > Syslog Prepend MAC
Web UI
(VIM) Settings > Configuration > Device: VIM > Syslog > Syslog Prepend MAC
Parameter static.dm.X.syslog.enable[1] <y0000000000xx>.cfg
Description It enables or disables the phone to upload log messages to the syslog server in real time.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI (VIM) Settings > Configuration > Device: DM > Syslog > Enable Syslog
Web UI (VIM) Settings > Configuration > Device: DM > Syslog > Syslog Server
Web UI (VIM) Settings > Configuration > Device: DM > Syslog > Syslog Server > Port
Web UI (VIM) Settings > Configuration > Device: DM > Syslog > Syslog Transport Type
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events to log.
0-Emergency: system is unusable
Web UI (VIM) Settings > Configuration > Device: DM > Syslog > Syslog Level
1-User-level Messages
2-Mail System
3-System Daemons
8-UUCP Subsystem
12-NTP Subsystem
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Troubleshooting Methods
Note: Note 1 - Various operating systems have been found to utilize Facilities 4, 10, 13 and 14 for
security/authorization, audit, and alert messages which seem to be similar. Note 2 - Various operating
systems have been found to utilize both Facilities 9 and 15 for clock (cron/at) messages.
Default 16
Web UI (VIM) Settings > Configuration > Device: DM > Syslog > Syslog Facility
static.dm.X.syslog.prepend_mac_address.enable
Parameter [1] <y0000000000xx>.cfg
It enables or disables the phone to prepend the MAC address to the log messages exported to the sys-
Description
log server.
Permitted 0-Disabled
Values 1-Enabled
Default 0
Web UI (VIM) Settings > Configuration > Device: DM > Syslog > Syslog Prepend MAC
l Reset local settings: All configurations saved in the <MAC>-local.cfg file on the phone will be reset. Changes
associated with non-static settings made via the web user interface and phone user interface are saved in the
<MAC>-local.cfg file.
l Reset non-static settings: All non-static parameters will be reset. After resetting the non-static settings, the
phone will perform auto provisioning immediately.
l Reset static settings: All static parameters will be reset.
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l Reset userdata & local config: All the local cache data (for example, user data, history or directory) will be
cleared. And all configurations saved in the <MAC>-local.cfg configuration file on the phone will be reset.
l Reset to Factory: All configurations on the phone will be reset. For VIM, keep the license and registration rela-
tionship between DM, base, and handsets.
You can reset the IP phone to default factory configurations. The default factory configurations are the settings that
reside on the IP phone after it has left the factory. You can also reset the IP phone to custom factory configurations if
required. The custom factory configurations are the settings defined by the user to keep some custom settings after
resetting. You have to import the custom factory configuration files in advance.
Note: The Reset local settings/Reset non-static settings/Reset static settings/Reset userdata & local config
option on the web user interface appears only if “static.auto_provision.custom.protect” is set to 1.
You can also long press the device key on the W90DM/W90B for 20 seconds to reset the device to factory configurations.
Topics
Note: Reset of your phone may take a few minutes. Do not power off until the phone starts up successfully.
Procedure
Topic
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Troubleshooting Methods
Default 0
Procedure
Packets Capture
You can capture packet in two ways: capturing the packets via the web user interface or using the Ethernet soft-
ware. You can analyze the packet captured for troubleshooting purpose.
Topic
Watch Dog
The IP phone provides a troubleshooting feature called “Watch Dog”, which helps you monitor the IP phone status
and provides the ability to get stack traces from the last time the IP phone failed. If the Watch Dog feature is
enabled, the phone will automatically reboot when it detects a fatal failure. This feature can be configured using the
configuration files or via the web user interface.
Topic
Permitted 0-Disabled
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Values 1-Enabled, the phone will reboot automatically when the system crashed.
Default 1
Topics
Procedure
Procedure
Topic
284
Troubleshooting Methods
Description It configures the access URL of the custom MAC-Oriented CFG file.
Permitted
URL within 511 characters
Values
Default Blank
Topic
[1]If you change this parameter, the phone will reboot to make the change take effect.
Procedure:
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Device Status
Available information on device status includes:
l DM status (IPv4 status, firmware version, MAC address, machine ID and device certificate status, RFPI and net-
work information).
l Handset status (handset model, hardware version, firmware version, IPUI code, SN code, and area).
l Line status
l Base Station Status (base station name, base status, MAC address, IPv4 address)
Topic
You can also view the device status via the web user interface.
Procedure
1. Open a web browser on your computer.
2. Enter the IP address in the browser’s address bar, and then press the Enter key.
For example, “http://192.168.0.10”.
3. Enter the user name (admin) and password (admin) in the login page.
4. Click Login to log in.
The device status is displayed on the first page of the web user interface.
Phone Reboot
You can reboot the IP phone remotely or locally.
Topics
286
Troubleshooting Methods
From: sip:sipsak@<srchost>
CSeq: 10 NOTIFY
Call-ID: 1234@<srchost>
Event: check-sync;reboot=true
Topic
Procedure
287
Troubleshooting Solutions
Troubleshooting Solutions
This section describes solutions to common issues that may occur while using the device. Upon encountering a
case not listed in this section, contact your Yealink reseller for further support.
Topics
IP Address Issues
Time and Date Issues
Phone Book Issues
Audio Issues
Firmware and Upgrading Issues
System Log Issues
Password Issues
Power and Startup Issues
Other Issues
Base Issue
Handset Issues
Register Issue
Display Issue
Upgrade Issue
IP Address Issues
The device does not get an IP address
Do one of the following:
If your device connects to the wired network:
l Ensure that the Ethernet cable is plugged into the Internet port on the IP phone and the Ethernet cable is not
loose.
l Ensure that the Ethernet cable is not damaged.
l Ensure that the IP address and related network parameters are set correctly.
l Ensure that your network switch or hub is operational.
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Audio Issues
Increasing or decreasing the volume
Press the volume key to increase or decrease the ringer volume when the IP phone is idle or ringing, or to adjust
the volume of the engaged audio device (speakerphone or headset) when there is an active call in progress.
Related Topic
Early Media
Play the local ringback tone instead of media when placing a long-dis-
tance number without plus 0
Ensure that the 180 ring workaround feature is disabled.
Related Topic
Early Media
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Troubleshooting Solutions
Item Description
Firmware ID.
1 130
The firmware ID for each device is 130.
Major version.
2 85
Note: The larger it is, the newer the major version is.
3 0 A fixed number.
Minor version.
4 15
Note: With the same major version, the larger it is, the newer the minor version is.
Password Issues
Restore the administrator password
Factory reset can restore the original password. All custom settings will be overwritten after reset.
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Related Topic
Other Issues
The difference among user name, register name, and display name
Both user name and register name are defined by the server. User name identifies the account, while register name
matched with a password is for authentication purposes. The display name is the caller ID that will be displayed on
the callee’s phone screen. Server configurations may override the local ones.
Capturing packets after you disable the RFC 2543 Hold feature. SDP media connection address c=0.0.0.0 per RFC
3264 is used in the INVITE message when placing a call on hold.
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Troubleshooting Solutions
How does the DM configuration changes take effect when the handset is
in the call?
As there are multiple users in the DECT IP multi-cell system, you may need to know how does the DM configuration
changes take effect when some users are in the call.
Base Issue
Why doesn’t the network indicator on the base station slowly flash?
It means that the base station cannot get an IP address. Try connecting the base station to another switch port, if the
network indicator still slowly flashes, please try a reset.
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Handset Issues
How to check which area the handset is used for?
Go to OK > Status > Handset > Area; for CP930W-Base phones, you can go to Menu > Status > Phone Status >
Area; for DD phones, you can go to Menu > Status > Dongle Status > Area.
Register Issue
Why cannot the handset be registered to the base station?
If the network works normally, you can check the compatibility between the base station and the handset. There are
2 sets of base stations, complied with the FCC and CE standard respectively. You can check it from the back of the
base station. There are also 2 sets of handsets, American version/European version area respectively.
The handset in the American version is compatible with FCC standard base station.
The handset in the European version is compatible with CE standard base station.
Display Issue
Why does the handset prompt the message “Not Subscribed”?
Check the registration status of your handset. If your handset is not registered to the base station, register it manu-
ally.
Why does the handset prompt the message “Not in Range” or “Out Of
Range”?
l Ensure that the base station is properly plugged into a functional AC outlet.
l Ensure that the handset is not too far from the base station.
Upgrade Issue
Why doesn’t the DECT IP phone upgrade firmware successfully?
Do one of the following:
l Ensure that the target firmware version is not the same as the current one.
l Ensure that the target firmware is applicable to the DECT IP phone model.
l Ensure that the current or the target firmware is not protected.
l Ensure that the power is on and the network is available in the process of upgrading.
l Ensure that the web browser is not closed or refreshed when upgrading firmware via the web user interface.
l For handset, ensure the handset battery should not less than 40% and is connected to the base station.
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Appendix
Appendix
RFC and Internet Draft Support
The following RFC’s and Internet drafts are supported:
l RFC 1321—The MD5 Message-Digest Algorithm
l RFC 1889—RTP Media control
l RFC 2112—Multipart MIME
l RFC 2327—SDP: Session Description Protocol
l RFC 2387—The MIME Multipart/Related Content-type
l RFC 2543—SIP: Session Initiation Protocol
l RFC 2617—Http Authentication: Basic and Digest access authentication
l RFC 2782—A DNS RR for specifying the location of services (DNS SRV)
l RFC 2806—URLs for Telephone Calls
l RFC 2833—RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals
l RFC 2915—The Naming Authority Pointer (NAPTR) DNS Resource Record
l RFC 2976—The SIP INFO Method
l RFC 3087—Control of Service Context using SIP Request-URI
l RFC 3261—SIP: Session Initiation Protocol (replacement for RFC 2543)
l RFC 3262—Reliability of Provisional Responses in the Session Initiation Protocol (SIP)
l RFC 3263—Session Initiation Protocol (SIP): Locating SIP Servers
l RFC 3264—An Offer/Answer Model with the Session Description Protocol (SDP)
l RFC 3265—Session Initiation Protocol (SIP) - Specific Event Notification
l RFC 3310—HTTP Digest Authentication Using Authentication and Key Agreement (AKA)
l RFC 3311—The Session Initiation Protocol (SIP) UPDATE Method
l RFC 3312—Integration of Resource Management and SIP
l RFC 3313—Private SIP Extensions for Media Authorization
l RFC 3323—A Privacy Mechanism for the Session Initiation Protocol (SIP)
l RFC 3324—Requirements for Network Asserted Identity
l RFC 3325—SIP Asserted Identity
l RFC 3326—The Reason Header Field for the Session Initiation Protocol (SIP)
l RFC 3361—DHCP-for-IPv4 Option for SIP Servers
l RFC 3372—SIP for Telephones (SIP-T): Context and Architectures
l RFC 3398—ISUP to SIP Mapping
l RFC 3420—Internet Media Type message/sipfrag
l RFC 3428—Session Initiation Protocol (SIP) Extension for Instant Messaging
l RFC 3455—Private Header (P-Header) Extensions to the SIP for the 3GPP
l RFC 3486—Compressing the Session Initiation Protocol (SIP)
l RFC 3489—STUN - Simple Traversal of User Datagram Protocol (UDP) Through Network Address Translators
(NATs)
l RFC 3515—The Session Initiation Protocol (SIP) Refer Method
l RFC 3550—RTP: Transport Protocol for Real-Time Applications
l RFC 3555—MIME Type Registration of RTP Payload Formats
l RFC 3581—An Extension to the SIP for Symmetric Response Routing
l RFC 3608—SIP Extension Header Field for Service Route Discovery During Registration
l RFC 3611—RTP Control Protocol Extended Reports (RTCP XR)
l RFC 3665—Session Initiation Protocol (SIP) Basic Call Flow Examples
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Appendix
l draft-ietf-sip-privacy-04.txt—SIP Extensions for Network-Asserted Caller Identity and Privacy within Trusted Net-
works
l draft-levy -sip-diversion-08.txt—Diversion Indication in SIP
l draft-ietf-sipping-cc-conferencing-03.txt—SIP Call Control - Conferencing for User Agents
l draft-ietf-sipping-cc-conferencing-05.txt—Connection Reuse in the Session Initiation Protocol (SIP)
l draft-ietf-sipping-rtcp-summary-02.txt—Session Initiation Protocol Package for Voice Quality Reporting Event
l draft-ietf-sip-connect-reuse-06.txt—Connection Reuse in the Session Initiation Protocol (SIP)
l draft-ietf-bliss-shared-appearances-15.txt—Shared Appearances of a Session Initiation Protocol (SIP) Address
of Record (AOR)
To find the applicable Request for Comments (RFC) document, go to http://www.ietf.org/rfc.html and enter the RFC
number.
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Appendix
VIM system:
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Appendix
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