Oral Communication

Grade 11
First Semester
Diagnostic Test

INSTRUCTIONS: Read each of the following statements/questions and choose

the item that answers correctly the question or that best completes the
statement. Write the letter of your choice on a separate sheet of paper.

1. It is defined as any communication that uses spoken or written words to

convey a message.
A. non-verbal communication
B. oral Communication
C. verbal Communication
D. written Communication

2) What is Verbal Communication?

A. Talking to someone
B. When someone is talking and someone else is listening
C. When more than one person is talking
D. Using verbal noises to show you are listening like “uh huh”

3) If someone has a trouble speaking, for example had a stroke, what should
you do?
A. Guess what they are trying to say
B. Give them paper so they can write it down
C. Teach them sign language
D. Use other forms of communication

4) If you are speaking with someone who has a hearing impairment, what
should you do?
A. Make sure you face them when you are talking
B. You should not be speaking to them, this is disrespectful as they
cannot
hear you.
C. Give them paper and pen and write to each other
D. You should learn sign language to communicate with them

5) What is communication without words?

A. There is no communication without words
B. Non-verbal communication
C. Sign language
D. Gestures

6) Which of the following is NOT a form of non-verbal communication?

A. Body language
B. Tone of voice
 C. Written communication
D. Telepathy

7. From whom you usually hear the line, “May I have your order, Sir?
A. Front desk officer
B. Waiter
C. Employee
D. Driver

8. How would you recognize that the speaker is a job interviewer?

A. He/she asks for the person’s employment history.
B. He/she asks for the person’s contact number.
C. He/she asks for the person’s education.
D. All of the above.

9. What can you infer from the line, “Congratulations. You can start on
Monday.”
A. The applicant is rejected.
B. The applicant is welcomed.
C. The applicant is hired.
D. The applicant is assured.

10.What is common among the oral communication activities?

A. A message is sent and feedback is given.
B. There is no clear message.
C. The audience does not listen to the speaker.
D. They need expertise.

11. It is the exchange of thoughts, messages, or information as by speech,

signals, writing or behavior.
A. communication
B. feedback
C. language
D. message

12. When speaking on the phone, what type of communication is being used?
A. Verbal and tone of voice
B. Verbal and body language
C. Nonverbal communication
D. Face to face

13. This body language shows that one is listening.

A. nodding and making eye contact
B. looking out of the window
C. turning away from the speaker
D. whistling while biting nails

14. It is the sender of the message.

A. barrier
 B. originator
C. receiver
D. sender

15. It is a good indication that good communication occurs.

A. destructed
B. confused
C. unreceived
D. shared

16. It is shown when there is an understanding in the communication.

A. Each gets a chance to be the sender and the receiver.
B. Each party is able to provide feedback.
C. Each party is able to say what they want to without the other person
interrupting.
D. Each party has different languages.
17. It is the content of the communication.
A. jargon
B. media
C. message
D. noise

18. This communication type is characterized by a certain look or gaze.

A. non-verbal Communication
B. oral Communication
C. verbal Communication
D. written Communication

19. It is the definition of communication.

1. Communication involves a transaction.
2. Communication is sharing of ideas among a group of people.
3. Communication is a confusion of ideas in the mind of the other.
4. Communication is a transfer of messages from one person to
another.

A. 1234 B. 234 only C. 124 only D. 4 only

20. This is the BEST way to continue communication.

A. active listening
B. asking questions
C. not interrupting
D. making good eye contact

21. It is known when the receiver gives a verbal or non-verbal message.

A. answer
B. feedback
C. response
D. none given

22.It is an indication that communication really takes place.

 A. when the message enters the channel
B. when the message leaves the channel
C. when the receiver understands the message
D. when the sender transmits the message

23.This is to be avoided for effective communication.

A. ambiguity
B. listening
C. politeness
D. sharing of activity

24.This is essential to an effective communication.

A. three-way process
B. both a one-way and a two-way process
C. one-way process
D. two-way process

25.This refers to the responsibility of the person who receives the message
for communication to take place.
A. feedback
B. non-verbal clues
C. perception
D. self-concept

26. Which model shows a one-way communication where the source of

information
does not know whether the message is understood or not?
A. Interactive
B. Linear
C. Transactional model
D. A and B
27. Which of the following is an example of a one-way communication?
A. A church leader giving a homily to a crowd of people
B. A teacher encouraging students to give their thoughts on a relevant
issue
C. Classmates talking about how to accomplish their assignments
D.ALL of the above

28. Which model of communication shows the interchange of ideas among

different individuals and shows progress in the process?
A. Interactive
B. Linear
C. Transactional
D. NONE of the above

29. Angie works for a fast-food company as a cashier. A customer comes in to

order
sandwich and drinks. What model of communication is described in the given
situation?
A. Conversational approach
B. Interactive
C. Linear
D. Transactional model

30. Which of the following elements affects the flow of any communication
process?
A. barrier
B. channel
C. feedback
D. source

31. What influence the interpretation of conversation to effective

communication?
A. environment
B. language
C. noise
D. technological gadgets

32. When is the communication process complete?

A. when the message enters the channel of communication
B. when the receiver understands the message and feedback
C. when the sender transmits message to the receiver
D. when the sender transmits the message successfully

33. Which of the following must be avoided in communication breakdown?

A. Ambiguity
B. focused attention
C. personal interpretation
D. Both A and B

34. Which barrier includes the mental conditions of the listener?

A. cultural barrier
B. linguistic barrier
C. physical barrier
D. psychological barrier

35. Which barrier includes the hearing or sight problem of the listener?
A. cultural barrier
B. linguistic barrier
C. physical barrier
D. Both A and C

36. It takes place when the shared information is mutually understood.

A. barriers to communication
B. communication
 C. effective communication
D. strategies to effective communication

37. It refers to the use of appropriate speaking volume, rate, acceptable

pronunciation, and proper stressing.
A. keep focused
B. listen with your ears and eyes
C. minimize distractions
D. speak intelligently

38. It helps to pay attention to the verbal message as well as the nonverbal
message.
A. keep focused
B. listen with your ears and eyes
C. minimize distractions
D. speak intelligently

39. It uses concise and simple words to deliver the message.

A. be specific C. minimize distractions
B. do not jump to conclusions
C. minimize distractions
D. speak intelligently

40. It is important for a receiver to analyze first the message of the sender
before
he/she accepts or reject them.
A. barriers to communication
B. be specific
C. do not jump to conclusions
D. effective communication

41. What type of speech context happens when two persons interact?
A. Dyad
B. Mass Communication
C. Public Communication
D. Small Group

42. What type of speech context refers to communication that focuses on one
person, in which the speaker acts as both the sender and receiver of the
message?
A. Interpersonal
B. Intrapersonal
C. Mass Communication
D. Public Communication

43. What type of speech context refers to the process of imparting information
through television, radio, newspaper, magazines, books, billboards, internet
and
other types of media?
A. Interpersonal
B. Intrapersonal
C. Mass Communication
D. Public Communication

44. Which of these types of speech context takes place between and among
people
and establishes personal relationship between and among them?
A. Interpersonal
B. Intrapersonal
C. Mass Communication
D. Public Communication

45. Which type of INTERPERSONAL context involves at least three but not
more
than twelve people engaging in a face-to-face interaction?
A. Dyad Communication
B. Sharing Group Communication
C. Small Group Communication
D. Team Communication

46. Delivering a speech with the help of short notes and a clear outline is
known
as _________.
A. manuscript speech
B. memorized speech
C. extemporaneous speech
D. impromptu speech

47. When you deliver a pre-written speech word for word, it is called
__________.
A. impromptu speech
B. manuscript speech
C. memorized speech
D. extemporaneous speech

48. A/ an __________ is delivered with little or no advance preparation.

A. impromptu speech
B. memorized speech
C. manuscript speech
D. extemporaneous speech

49. The nature of a reporter’s job is to give an expository or __________.

A. persuasive speech
B. informative speech
C. manuscript speech
D. impromptu speech
50. The President follows a/an __________ during his State of the Nation
Address
(SONA) so as not to miss any important detail.
A. entertainment speech
B. impromptu speech
C. memorized speech
D. manuscript speech
 Oral Communication
Grade 11
First Semester
Diagnostic Test
ANSWER KEY

1. B 31. C
2. B 32. B
3. D 33. D
4. A 34. D
5. B 35. B
6. D 36. C
7. C 37. D
8. A 38. B
9. C 39. A
10. A 40. C
11. A 41. A
12. A 42. B
13. A 43. C
14. D 44. A
15. D 45. C
16. A 46. C
17. C 47. B
18. A 48. B
19. C 49. B
20. A 50. D
21. B
22. C
23. A
24. D
25. C
26. B
27. A
28. C
29. B
30. A