Veritas NetBackup™

Emergency Engineering
Binary Guide

Release 9.0 and 9.x

Document Version 3
Veritas NetBackup™ Emergency Engineering Binary
Guide
Last updated: 2021-06-04

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 Contents

Chapter 1 NetBackup release content listings ............................... 5

About NetBackup release content listings ............................................ 5

About the NetBackup "known issues" documentation conventions
............................................................................................. 6

Chapter 2 EEBs and other known issues resolved in

NetBackup 9.1 ............................................................... 7
Previous EEBs now resolved in NetBackup 9.1 .................................... 7
Other know issues resolved in NetBackup 9.1 .................................... 21

Chapter 3 EEBs and other known issues resolved in

NetBackup 9.0.0.1 ....................................................... 29
Previous EEBs now resolved in NetBackup 9.0.0.1 ............................. 29
Other known issues resolved in NetBackup 9.0.0.1 ............................. 33

Chapter 4 EEBs and other known issues resolved in

NetBackup 9.0 .............................................................. 35
Previous EEBs now resolved in NetBackup 9.0 .................................. 35
Other known issues resolved in NetBackup 9.0 .................................. 41

Appendix A About SORT for NetBackup Users ............................... 48

About Veritas Services and Operations Readiness Tools ...................... 48
Recommended SORT procedures for new installations ........................ 49
Recommended SORT procedures for upgrades .................................. 53
 Chapter 1
NetBackup release
content listings
This chapter includes the following topics:

■ About NetBackup release content listings

■ About the NetBackup "known issues" documentation conventions

About NetBackup release content listings

Each release of NetBackup incorporates fixes to several known issues that affected
previous versions of NetBackup. Some of these fixes are associated with the
customer-specific issues that have been documented in the form of customer cases.
Several of the customer-related fixes that are incorporated into each release are
also made available as emergency engineering binaries (EEBs).
The NetBackup Emergency Engineering Binary Guide contains the following
information:
■ Tables that list the EEBs that were incorporated into NetBackup releases
■ Release content listings of some of the known issues that were fixed in
NetBackup releases
The NetBackup Emergency Engineering Binary Guide is published for each major
release and minor (single-dot) release. The guide is then periodically updated to
include the EEB and release content listings for subsequent double-dot and triple-dot
releases.
Much of the information that is found in the NetBackup Emergency Engineering
Binary Guide can also be found on the Veritas Services and Operations Readiness
Tools (SORT) website using the NetBackup Hot Fix and EEB Release Auditor
widget.
 NetBackup release content listings 6
About the NetBackup "known issues" documentation conventions

See “About Veritas Services and Operations Readiness Tools” on page 48.

Note: If you do not see information about an EEB or a fixed issue that you expected
to see in the NetBackup Emergency Engineering Binary Guide or in SORT, contact
Veritas Support.

About the NetBackup "known issues"

documentation conventions
The following items describe the conventions used in the NetBackup known issues
listings:
■ Etrack Incident
Notes the Etrack number that targets a release
■ Associated Primary Etrack
An additional Etrack number that exists in the incident hierarchy
■ Associated Service Request Etrack
The Etrack that is associated with the customer support service request
■ Description
Describes a particular issue that has been fixed in a release, as well as additional
notes and workarounds (if available).
Workarounds can be used instead of applying the patch, however, Veritas
recommends the best practice of operating at the latest available NetBackup
release level.
■ **Description or **Etrack number
Describes a critical issue or an issue that can lead to a potential data loss that
has been fixed in this release
Please read these issue descriptions carefully. In some cases, a Tech Alert link
is provided.
 Chapter 2
EEBs and other known
issues resolved in
NetBackup 9.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 9.1

■ Other know issues resolved in NetBackup 9.1

Previous EEBs now resolved in NetBackup 9.1

Table 2-1contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 9.1 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found using the Veritas Services and Operations Readiness
Tools (SORT) website.
https://sort.veritas.com/netbackup

Table 2-1 Previous EEBs now resolved in NetBackup 9.1

Etrack Number EEB Description

3953626 NetBackup cannot restore Exchange mail into a mailbox whose user account is in a child
domain managed by a different domain controller from the parent domain.

3969148 NetBackup cannot restore Exchange mail into a mailbox whose user account is in a child
domain managed by a different domain controller from the parent domain.
 EEBs and other known issues resolved in NetBackup 9.1 8
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

3981133, version 26, The EEB bundle contains fixes for MSDP issues on NetBackup 8.2
25, 24, 23, 22

3981837, version 23, The EEB bundle contains fixes for Cloud Catalyst issues on NetBackup 8.2.
22, 21, 20

3987480, version 4 nbrestorevm fails with -vcdlfree switch. vCloud Director VIP smart query and restore times
out/fails. Support for vCloud director 9.5.

3989338 SQL Server backup fails when Windows security prevents use of CryptAcquireContext API.

3990766 Adds support for restoring host named site collections in SharePoint 2016 .

3990911 Unable to run Capacity Licensing Report from OpsCenter - seeing "invalid command
parameter" when running bpflist as part of gather process.

3993744 Tomcat certificate renewal did not update jks files on a Windows cluster.

3995270 Allow Access Customers to tune the NetBackup client to perform better depending on the
file sizes being protected.

3996929 Access violation occurred in bpbkar32.exe during a VMware incremental backup.

3998593 Oracle backups are taking extra time to release RMAN channels

3998991 Advance Success Rate report shows a wrong client count when using Client metric.

3999825 AzureStack issues with snapshots being left behind and also multiple snapshots getting
created.

4000786 Due to high isolation level, sometimes data fetching by NBPEM fails while waiting for its turn
to perform isolated transaction.

4001902 Exchange GRT restore fails with exception in nbgre.

4003178 One Linux GVFS F/S shows status 71 but other GVFS is status 0.

4003306 NetBackup does not support use of an alternate read server when performing replication
operations.

4004215 Tomcat certificate renewal did not update jks files on a Windows cluster.

4004937 OpsCenter view nom_Driveusage shows wrong media server (vmhost).

4005511 A core dump issue occurs with bpduplicate while doing nutanix_vault profile job.
 EEBs and other known issues resolved in NetBackup 9.1 9
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4006562 Active Directory Application Mode (ADAM) granular backup fails on a domain controller when
NetBackup is configured to copy AD files from the backup image to a local folder. The problem
occurs only when ADAM is installed on a domain controller.

4006734 VMware Instant Revovery to a different location fails in ValidateDatastorePath() with error
11.

4007067 Provides config parameter (BPFIS_VNET_ACCEPT_TIMEOUT_IN_SEC) to set the accept

timeout for bpfis on client.

4007309 Some special characters are removed before logging VM name.

4007800 Authentication for the NetBackup Administration Console and the NetBackup Web UI fails
with Boks authentication application.

4008387 Isilon NDMP backup fails with Error bpbrm (pid=327932) db_FLISTsend failed: network
connection timed out (41)

4008630 After recovering the machine from Windows All Local drives backup, the SQL Instance does
not start up. The services for the SQL Instance does not start.

4008675 After recovering the machine from Windows All Local drives backup, the SQL Instance does
not start up. The services for the SQL Instance does not start.

4008717 Oracle backup performance experiences a slow down of from 10 minutes to 5 hours.

4008808 Browsing a GRT backup of Active Directory is very slow.

4009001 After recovering the machine from Windows All Local drives backup, the SQL Instance does
not start up. The services for the SQL Instance does not start.

4009041 Getting code 31 while trying to run user-initiated bparchive from Windows client

4009094 NDMP tape drives over IPv6 go down. Added debug log messages to robots log to help
diagnose problem. Corrected bug in ping protocol for IPv6 connections.

4009129 This EEB will fix issues related to scenario where Image Metadata is associated with
Bootvolume.

4009386 Unable to complete defragmentation of OpsCenter 8.2 database on RHEL server.

4010295 Cannot duplicate NDMP images to Cloud Catalyst - Error 25 Cannot connect on socket.

4010745 SQL Intelligent Policy backup fails if the registered user is not already logged in via some
other means.

4010886 Fixes vulnerable JARs.

 EEBs and other known issues resolved in NetBackup 9.1 10
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4010952 NDMP backups failing with status 99 and in the log unimplemented error code 114.

4011200, version 2, 1 Restore or duplication will fail due to memory allocation error when MSDP map file size is
larger than 2G.

4011276, version 1 SLPs offer the ability to configure an alternate read server when the storage configuration
allows multiple media server to access the storage server. There is no equivalent for
replications. This EEB adds that change.

4011563 Bpdown.exe is failing with status 5, due to some performance snapshot validations failing
even though all services seems to be down. It causes JRE upgrade to roll back and ends up
stopping Netbackup upgrade to latest version.

4011658 Hadoop 3.1 restore fails with error code 2850.

4011665 This EEB provides code logic to detect the hang issue.

4011671 Copilot intermittently fails with error code 1542

4012447 Bpbkar process uses high memory on RedHat 7.6 NetBackup 8.1.2 while backing up GPFS
filesystem.

4012536 Bpdown.exe is failing with status 5, due to some performance snapshot validations failing
even though all services seems to be down. It causes JRE upgrade to roll back and ends up
stopping Netbackup upgrade to latest version.

4012550 When NAS-Data-Protection policy is in use, NBDeployUtil fails to generate the usage reports
for traditional licensing. This applies to the manual mode and scheduled mode of NBDeployUtil.

4012607 Tomcat version 9.0.33 is reported as vulnerable, updating Tomcat to 9.0.37.

4013208 All backups fail after upgrade to NetBackup 8.3 due to machine alias for shortname/fqdn of
master missing. When machine alias is entered manually, it again disappears after Netbackup
services restarts.

4013394, version 13, The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1
12, 11, 10

4013531, version 1 VMware Application State Capture (ASC) job failures are not reported by bperror command.

4013555 Unable to edit VM query staring with NOT in basic mode.

4013559 Nbdeployutil may fail to generate usage reports for traditional licensing. When
'NAS-Data-Protection' policy is in use, Nbdeployutil would fail to generate the usage reports
for traditional licensing.

4013774 After upgrade to 8.3, catalog backup is completes partially successfully.

 EEBs and other known issues resolved in NetBackup 9.1 11
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4013833, version 2, 1 Support backup/restore of VxFS WORM ACL's Allow tuning of the use of VxFS's
VX_UNBUFFERED advisory bit.

4013916 Veritas Smart Meter capacity usage shows around 3 times after upgrading to NetBackup 8.3
(largest currently appears to be Oracle usage).

4013950 nbdeployutil incremental reporting not working.

4014063 Restores fail due to the master server being selected over a media server for tape drive
resources.

4014381 Universal Share deduplication issue occurs with Azure Cloud

4014636 Restoration to original location fails with error code 2820.

4014637 Restoration to original location failing with EC 2820.

4014702 Adds support for OpenSource HA for non-LVM.

4014704 Adds support for OpenSource HA for non-LVM.

4014973 This EEB adds support for using the Subject Common Name (CN) as the identifier for external
certificates in NetBackup

4015088 Upgrades Appache Shiro JARs to version 1.6.0.

4015206 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to NetBackup
8.3.

4015395 nbcplogs collects legacy logs outside of date range when range specified.

4015599 Status 71 One Linux GVFS F/S. Unable to exclude the GVFS F/S to avoid issue.

4015659 Opscenter alerts for dummy master servers.

4015692 MariaDB backups does not always return the correct error code. At times, NetBackup returns
status 0 even when job fails.

4015947, version 3 The EEB bundle contains fixes for Cloud Catalyst issues on NetBackup 8.3.0.1.

4016062 Accelerator Forced rescan backup completed with status 1. There is a known issue with
NetApp filers where they give 'old' dates and it has been seen where the DUMP_DATE
returned comes before the DUMP_DATE performed on the previous incremental.

4016286, version 2, 1 Accelerated NDMP images fail with status code 13 due to inode corruption in images. Enable
logging to dump BITS and CLRI map.

4016414 Updates Jackson JAR version to 2.10.4 due to vulnerabilities in version 2.9.5.
 EEBs and other known issues resolved in NetBackup 9.1 12
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4016519 nbdiscover crashes when certain value is NULL

4017052 Corrects problem in NetBackup 8.3 where multiplexed backups to tape are no longer restorable
in a domain with a Solaris SPARC master server. Stops duplication jobs from silently creating
corrupt copies of said images.

4017180 Communication between two hosts is failing with error code 8731 (The subject name of the
certificate is not in the valid format).

4017208 bpsetconfig / nbsetconfig are not updating entries for

ACCELERATOR_TRACKLOG_FREE_SPACE_PERCENT or
ACCELERATOR_TRACKLOG_FREE_SPACE_MB

4017325 Updates spring and common JARs on media server and client.

4017506 Cannot edit VM query starting with NOT.

4017615 bperror CLI reports 'Failed to execute workflow for vmware (2) with request.....'

4017709, version 1 Catalog .f files migrated from windows to Linux are not getting backed up properly with the
catalog backup.

4017858 After upgrade to 8.3, catalog backup completes partially successfully.

4017957 Universal Share deduplication issue occurs with Azure Cloud.

4018148 Imported images have their retention level set to Infinite when import SLP uses target retention.

4018229 Cluster monitor is not detecting nbwmc service as running, causing a NetBackup cluster
resource fault.

4018257 Apache Tomcat upgrade to mitigate vulnerabilities.

4018344 This release contains added support for a command to remotely execute bpmount -i and
provide output.

4018358 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to NetBackup
8.3.

4018459 Custom OpsCenter report not displaying expected number of down tape drives.

4018478 For Opscenter version 8.3.0.1, unable to remove objects from Master Server and Policy
views. Delete From Node button remains greyed out or disabled.

4018576, version 1 Not able to restore Nutanix AHV VMs to Nutanix AOS version 5.18 using NetBackup 8.2
release. This EEB fixes the issue and enables Nutanix AOS 5.18 support.

4018732 Provides Java JRE version (1.8.0_271) for all platforms.

 EEBs and other known issues resolved in NetBackup 9.1 13
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4018738, version 1 Required storage unit is not available after upgrade to 8.3.

4018864 Vulnerability is found in itext JAR shipped with OpsCenter.

4018986 Oracle backups run slow.

4019034, version 1 bojobd hangs at midnight while cleaning up old job files.

4019082 EEB contains fix for following: Report window period goes beyond 90 days, Unhandled backup
selection format for Oracle.

4019201 Universal share deduplication issue occurs with Azure Cloud.

4019203 MYSQL backups do not always return the correct error code. At times, NetBackup returns
status 0 even when the job fails.

4019316 With NetBackup 8.2, NDMP Full acclerated backups fail error codes 13, 25 and 233.

4019326 Corrects problem in NetBackup 8.3 where multiplexed backups to tape are no longer restorable
in a domain with a Solaris SPARC master server. Stops duplication jobs from silently creating
corrupt copies of said images.

4019473 VxUpdate upgrade of a Windows client fails due to bpps process running.

4019559 The VMDK compression doesn't seem to be working. Not all calls to open the VMDK use
the data compression flags.

4019587 Unable to login to Web UI with AD user who is part of AD group which was granted RBAC
permissions on a NetBackup appliance.

4019613 Tomcat certificate is not renewed automatically on clustered master server.

4019635 vCloud Director queries fails with Status 1 whenever VCD integration option is checked on
policy.

4019661 When using NBWSS WebSocket channel to invoke NetBackup REST APIs with sensitive
request/response body such as credentials.

4019663 When using NBWSS WebSocket channel to invoke NetBackup REST APIs with sensitive
request/response body such as credentials.

4019704 When aged third-party backup snapshots are present in Nutanix Prism, if the policy contain
Deferential and Full schedule, then stale snapshots are observed on the cluster.

4019815 Bbpkar faults with libxm.dll despite a previous EEB being installed (replacement for libxm.dll).

4019831 Clients with names that differ only in character case should not be permitted in policies.
 EEBs and other known issues resolved in NetBackup 9.1 14
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4019851 AzureGov cloud GUI unable to display buckets during cloud configuration setup.

4019858 Universal share deduplication issue occurs with Azure Cloud.

4019859 Prevent fd conflict during service startup and potential later excessive logging during
connection accept processing.

4020022, version 1 VMware redirected restoring vcd not populating ESX field in GUI.

4020038 nbdeployutil report does not include Oracle data.

4020247, version 2 Bundle of fixes for OST changes from 9.0 release.

4020306 Capacity of clients/servers protected using NetBackup Self Service in usage reports.

4020307 Capacity of clients/servers protected using NetBackup Self Service in usage reports

4020308 Capacity of clients/servers protected using NetBackup Self Service in usage reports.

4020455 nbdeployutil user password appears in admin log file.

4020493 iSCSI disks are ignored during Windows BMR restore.

4020533 Windows NTFS mapping fix for low numbered File IDs seen on some systems.

4020631 Fixes an issue in credential fetching caused by a passphrase that is too long.

4020696 Fixes issues in full and differential backups of universal share and Enables Windows ACLs
support on universal share of type SMB.

4020865 CVE vulnerability found in Tomcat

4021027 Provides config parameter (BPFIS_VNET_ACCEPT_TIMEOUT_IN_SEC) to set the accept

timeout for bpfis on client.

4021200 Quota doe not displaying the correct data usage size due to a special AD user account issue.

4021284 Jobs delayed starting especially when duplication jobs are started on a Windows master
server with NBAC enabled.

4021344 Hbase backup failed with error 13 if hbase.rootdir has cluster namespace of NameNode in
hbase.site.xml for hbase.rootdir

4021630 NBDB is not available and vxdbms.conf becomes empty in the master server container after
power loss on the master node.

4021634, version 3, 2, The EEB bundle contains the fixes for MSDP issues on NetBackup 9.0
1
 EEBs and other known issues resolved in NetBackup 9.1 15
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4021693 bpbkar32.exe crashes during VMware INCR backup when getting metadata info from a
particular size of VMDK.

4021698 Fixed the identifying language name from msi so that it can copy/install the required language
specific files in SRT from language pack.

4021714 NBPEM can build up a large queue, this change will log this condition to improve detection
of the issue.

4021722 Universal Share deduplication issue occurs with Azure Cloud.

4021761 Vulnerability found in Tomcat with NetBackup 8.2

4021867 Incremental NBDEPLOYUTIL stops working

4022061 In the NetBackup web UI and via APIs, fetching storage unit fails with the message "failed
to fetch storage unit details".

4022070 Unable to attach vApp network implicitly when vApp gets recreated post restore.

4022198 Unable to complete defragmentation of OpsCenter database.

4022299 bpbkar32.exe crashes during VMware INCR backup when getting metadata info from a
particular size of VMDK.

4022363 VMware backup fails with bpbkar crash on the backup host.

4022733 Restore request with large number of files via bprestore causes bpdbm to consume all of
master server memory.

4022764 Bpdown.exe is failing with status 5, due to some performance snapshot validations failing
even though all services seems to be down. It causes JRE upgrade to roll back and ends up
stopping Netbackup upgrade to latest version.

4022878 Vulnerability found in itext JAR shipped with OpsCenter 8.3.0.1.

4022884 Browse from pre 8.3 Snapshots fails due to missing tag for QueryAllocatedBlocks in Vix
configuration file.

4022987 Capacity (FETB) values for clients/servers protected using NetBackup Self Service (NSS)
in usage reports and Usage Insights or Smart Meter.

4023040 Unable to 'Delete from Node' in Settings - Views - Objects on Node as option is greyed out.

4023109 VMware MS-SQL ASC backup job fails with Status 20.

4023131 Unable to complete defragmentation of OpsCenter database.

 EEBs and other known issues resolved in NetBackup 9.1 16
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4023159 NDMP Direct Copy Duplication to a tape storage unit fails with status code 191 during tape
spanning.

4023202 Sometimes restore job fails for Corba timeout or pipe already open error.

4023611 VMware Backups with Replication Director Fails with Exit Status 196.

4023658, version 1 After ECA setup on master. Delays encountered, causing backups to not move forward

4023752 Oracle RAC DB restore to original server fails with error 'server exited with status 227: no
entity was found'

4023793 OpsCenter displays incorrect details intermittently.

4024241 Media not getting released if restore is done from backup spanning Media and when client
is identified as SAN client but no FT is found.

4024249 Fixes .f file path getting cleared too early resulting in .f files not being cleaned up properly.

4024277 Unable to failover NetBackup web management console service on 2 node WSFC

4024335 HP LTO-8 tape drives fail to mount/write WORM media.

4024361 Oracle backup reports the discovered Database ID or Database Unique Name did not match
the ID or Name that was expected or provided.

4024371 Enabling FIPS for Cloud Storage results in backup failure.

4026419, version 1 Bundle EEB for: - Acceleration not occurring across LSUs when using multi-volume diskgroup.
- Getting error in webui when configure mutiple volumes in diskpool of ost device.

4026445 MariaDB backups does not always return the correct error code.

4026507 BMR fails to restore Windows client having iSCSI disks.

4026563 Updates JRE version to 281.

4026641 bpfis hangs for some vCloud backups.

4026877 NetBackup 9.0 does not support vCloud Director 10.2 due to API incompatibilities. This EEB
adds support for vCloud Director 10.2 by using vCloud API version 32.0. As a result this EEB
will only support vCloud Director 9.7 and later.

4026925 Jackson JAR is upgraded to 2.10.4 for client machines due to vulnerability in 2.9.5.

4026976 If a block exists that is unencrypted and the new backup shares that block, it will not write a
new encrypted block; instead, it will just reference the unencrypted block.
 EEBs and other known issues resolved in NetBackup 9.1 17
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4026988 Restoring a VM with SAN transport mode fails with Error 2820.

4027087 After upgrading to NetBackup 8.3, SQL databases running in single user mode fail with status
code 6.

4027159 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to 8.3.

4027300 Jobs are delayed starting especially when duplication jobs are started on a Windows master
server with NBAC enabled.

4027673 Unable to filter cloud assets using 'lastDiscoveredTime' property

4027823 Update JRE version to 281.

4027979 Oracle Intelligent Policy and SQL Intelligent Policy may run the wrong schedule for an instance
after a failure. If the policy contains multiple instances or an instance group and multiple
schedules Full/Archive/TLOG are supposed to run at the same time.

4028310 Errors occur while duplicating images to MSDP Cloud when Glacier is configured.

4028472 Silent upgrade of NetBackup client fails when master server is not reachable. No option is
present when we want to go ahead with silent upgrade of NetBackup client when master is
not reachable or security settings are not in place.

4028486 Support for volume_image_metadata is added

4028517 OpsCenter is using the wrong client names

4028685 NetBackup Windows installation process hangs or never finishes initializing.

4028775 HP LTO-8 tape drives fail to mount/write WORM media.

4028890 Netbackup NDMP Isilon Weekly backups fail with an status 41 error.

4028944 Oracle backup via OpsCenter fails with 239 when multiple instances are configured in a
policy.

4028991 Allows deferred duplication of import copy in target domain.

4029061, version 1 bplist throws 227 No Entity found with single file search for Oracle backup

4029066 Duplicate records in automated data collection cause inflated FETB values in capacity report.

4029132, version 2, 1 Performance improvements for bpps -n on master servers and appliances.

4029237 NBCC can flag tapes as improperly assigned when their media server has a EMM_SERVER
entry using a fully qualified version of the master server name. This fix makes NBCC alias
server names with their FQName, as seen from nbemmcmd -listhosts -verbose.
 EEBs and other known issues resolved in NetBackup 9.1 18
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4029402 Unable to access or configure Global Security Settings and Deployment Policy. This error
occurs while accessing any of the back level versions of the admin console (e.g., 8.3 or
8.3.0.1) from the 9.0 Java GUI standalone or integrated installation.

4029406 A white-space is missing between Catarc and next field (S) on bpcatlist output.

4029616, version 1 Upgraded Shiro 1.7.1 to fix CVE-2020-17523 on NetBackup 8.2 master server.

4029669 NetBackup 8.1 Client is skipping /var/tmp during backup.

4029741 Adding DB2 in DB category as nbdeployutil was not charging it properly.

4029830 HP LTO-8 tape drives fail to mount/write WORM media.

4029978 Unable to add extra drive to Netbackup Java GUI on master even although there are currently
less than 256.

4030014, version 2, 1 The EEB bundle contains fixes for Cloud Catalyst and MSDP Direct Cloud Tiering issues on
NetBackup 8.3.

4030314 Restore of large number of files using bprestore command fail with status 42.

4030376 Windows user having password expiry more than 30 days will not be displayed correctly. It
will be displayed after deducting 30 days from total password expiry on user information
dialog box.

4030617 A log file with timestamp is not created by log rotation of NetBackup for PostgreSQL Agent.

4030627 bpsetconfig / nbsetconfig are not updating entries for

ACCELERATOR_TRACKLOG_FREE_SPACE_PERCENT or
ACCELERATOR_TRACKLOG_FREE_SPACE_MB

4030666 Adds ability to search based on display name in web UI Activity Monitor.

4030834 VxUpdate upgrades of clients with a noexec /tmp directory fail.

4030838 When nbpem is terminated, nbproxy does not shutdown gracefully and nbpem forcefully kills
nbproxy. The following message is seen in nbproxy logs: failed to gracefully exit. Will attempt
to terminate.

4030866 PBX was referring to an old resource dll for a resource string. That resource is removed from
the DLL.

4030893 Fix to cleanup VM on a failed vCloud Director import.

4030941 After ECA setup on a master server, delays are encountered, causing backups to not move
forward due to large numbers of entries in CRL file.
 EEBs and other known issues resolved in NetBackup 9.1 19
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4031038 This fix changes how Legacy Oracle full backup and other stub images are expired. Images
will no longer expire before their expiration is met unless they explicitly have an infinite
retention level.

4031040 After upgrading to NetBackup 9.0, SQL server backups fail as dbbackex.exe process crashes.

4031137, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.0.

4031183 NetBackup 9.0.0.1 does not support vCloud Director 10.2 due to API incompatibilities. This
EEB adds support for vCloud Director 10.2 by using vCloud API version 32.0. As a result
this EEB will only support vCloud Director 9.7 and later.

4031395 After upgrading CentOS based OpenStack setup, backup / restore is failing as new WebServer
is sending non-standard response to APIs

4031481 Accelerator Full backup is unable to leverage an Isilon snapshot as expected when there are
no changes between backups. The issue occurs only when there is no change in the data
between backups.

4031611 OpsCenter view nom_Driveusage shows wrong media server (vmhost)

4032242 Backup is forced for every Differential Incremental backup when TIR Enabled. As a result,
the size of bpbkar logs grows quickly with 'detected renamed/new file' message when the
file list is very large.

4032407, version 1 A mechanism to reduce CRL downloads or to disable out of band CRL caching.

4032442 Image cleanup job fails to set WORM immutable lock for images on Data-Domain.

4032926 Oracle backup via Opscenter fails with 239 when multiple instances configured in policy

4032942 Unable to log in to the NetBackup Administration Console with non-admin user.
bpjava-msvc.exe experiences a core dump.

4033025 NetBackup Windows installation process hangs or never finishes initializing.

4033193 NetBackup 8.3.0.1 does not support vCloud Director 10.2 due to API incompatibilities. This
EEB adds support for vCloud Director 10.2 by using vCloud API version 32.0. As a result
this EEB will only support vCloud Director 9.7 and later.

4033330 NetBackup for MSSQL metadata job is spawned for incorrect client hostname

4033371 Adds ability to search based on display name in web UI Activity Monitor.

4033614 Restoring a VM with SAN transport mode fails with Error 2820.
 EEBs and other known issues resolved in NetBackup 9.1 20
Previous EEBs now resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4033665 MongoDB backup failed with 'The snapshot could not be created. (6658)' if the VG name
includes '-' character.

4033767 After upgrade to 9.0.0.1, unable to access the OpsCenter UI

4033774 SAN Client initiator could not be detected after NBA reboot

4033853 Duplicate client entries/VM alias appear in OpsCenter reports after upgrade to NetBackup
8.3.

4033913 When logging in to NetBackup Web UI, if the password has a 'less than' character, the
following error message appears: An invalid API request is encountered.

4034624, version 2, 1 When attempting to perform an Instant Access restore to an alternate ESXi host, you are
unable to view the resource pool because the WebUI assumes that you need an ESXi
credential when it should be looking for a VC credential.

4034967 NDMP images written with direct access restore could fail to restore.

4035052 A log file with timestamp is not created by log rotation of NetBackup for PostgreSQL Agent.

4035055 Backup is forced for every Differential Incremental backup when TIR Enabled. As a result
the size of Netbackup bpbkar logs grows fast with 'detected renamed/new file' messages
even at low logging levels.

4035114 Image cleanup job fails to set WORM immutable lock for images on Data-Domain.

4035120 Fixes JQuery Vulnerbiliy on OpsCenter 9.0.

4035231 ADK 8.1 download and installation link is removed by Microsoft. This fix will solve the issue
by using ADK 10 for SRT creation.

4035403, version 1 S-SQL Server backups in clustered, multi-nic environment failing with status code 239,
because of wrong client name used for backup. The EEB bundles this fix along with the fix
for- NetBackup for MSSQL metadata job is spawned for incorrect client hostname

4036366, version 1 Microsoft has removed ADK 8.1 download link. The customers who don't have already
downloaded/installed ADK 8.1, will be blocked from using Windows BMR restores.

4036367 ADK 8.1 download and installation link is removed by Microsoft. If it's not already
downloaded/installed, you won't be able to perform Windows BMR restores.

4036832 Restoring a VM with SAN transport mode fails with Error 2820.

4037078 The customers who haven't already downloaded and installed ADK 8.1 are not able to create
Windows SRT and cannot perform Windows BMR restore.
 EEBs and other known issues resolved in NetBackup 9.1 21
Other know issues resolved in NetBackup 9.1

Table 2-1 Previous EEBs now resolved in NetBackup 9.1 (continued)

Etrack Number EEB Description

4037339 nbsu binary is in a broken state.

4037366 A log file with timestamp is not created by log rotation of NetBackup for PostgreSQL Agent.

4037529 Updates JRE version to 291.

4038051 Update JRE version to 291.

4038061 Admin unable to create an Amazon gov storage with a passphrase and private certificate.

4038727 Unable to login into NetBackup Administration Console, receiving error 518.

4039165, version 1 Performance improvements for bpps -n on master servers, especially appliances.

4039589, version 2 SQL databases running in single user mode fail with status code 6, and MS-SQL Server
backups in clustered, multi-nic environment failing with status code 239.

4040154 HP LTO-8 tape drives fail to mount/write WORM media.

Other know issues resolved in NetBackup 9.1

Etrack Incident: 3976594
■ Associated Primary Etrack: 3976331
■ Associated Service Request Etrack(s): 3976330
■ Description:
PostgreSQL backup failed with "ERR: Ownership of WAL directory should be
postgres".
Etrack Incident: 4007962
■ Associated Primary Etrack: 4003275
■ Associated Service Request Etrack(s): 4003274
■ Description:
bpbackup command functionality failed when -w option was specified with -i
-p -s -h -bt options.

Etrack Incident: 4014343

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 9.1 22
Other know issues resolved in NetBackup 9.1

APTARE report for Cloud Jobs should use user friendly display name if its
available.
Etrack Incident: 4015006
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Oracle intelligent policies ran in backup mode without failing the job and
generating an appropriate status code.
Etrack Incident: 4016001
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
VxAT cipher suites were not updated with upgrade.
Etrack Incident: 4016509
■ Associated Primary Etrack: 4014980
■ Associated Service Request Etrack(s): 4014979
■ Description:
NAS-Data-Protection policy type failed when encountering a named pipe.
Etrack Incident: 4017986
■ Associated Primary Etrack: 4017322
■ Associated Service Request Etrack(s): 4017321
■ Description:
A Spring vulnerability on media server was detected on NetBackup 8.3 with Red
Hat.
Etrack Incident: 4017987
■ Associated Primary Etrack: 4017322
■ Associated Service Request Etrack(s): 4017321
■ Description:
A Spring vulnerability on media server was detected on NetBackup OpsCenter
8.3 with Red Hat.
Etrack Incident: 4019073
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 9.1 23
Other know issues resolved in NetBackup 9.1

■ Associated Service Request Etrack(s): N/A

■ Description:
Upgrading to NetBackup 8.3 wrote over custom settings in
OpsCenterServerService.xml and OpsCenterGUIService.xml files.
Etrack Incident: 4019308
■ Associated Primary Etrack: 4018743
■ Associated Service Request Etrack(s): 4018742
■ Description:
Unable to install NetBackup 8.3 after a failed upgrade to 8.3.0.1.
Etrack Incident: 4019332
■ Associated Primary Etrack: 4017387
■ Associated Service Request Etrack(s): 4017386
■ Description:
Appliance media server upgrades failed if vm.conf file was present.
Etrack Incident: 4020233
■ Associated Primary Etrack: 4016978
■ Associated Service Request Etrack(s): 4016977
■ Description:
OpsCenter Support sometimes failed to gather the database files despite
selecting "y" at the prompt to do so.
Etrack Incident: 4023564
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
MS escalation.
Etrack Incident: 4024252
■ Associated Primary Etrack: 4024052
■ Associated Service Request Etrack(s): 4024051
■ Description:
NetBackup 9.0 Flex instance upgrades were not successful.
Etrack Incident: 4026403
■ Associated Primary Etrack: 4020793
 EEBs and other known issues resolved in NetBackup 9.1 24
Other know issues resolved in NetBackup 9.1

■ Associated Service Request Etrack(s): 4020792

■ Description:
OpsCenter upgrade or DR overwrote keystore that had imported custom
certificates.
Etrack Incident: 4027015
■ Associated Primary Etrack: 4026885
■ Associated Service Request Etrack(s): 4026884
■ Description:
CloudPoint restore of individual volumes to alternate instance failed.
Etrack Incident: 4027722
■ Associated Primary Etrack: 4027348
■ Associated Service Request Etrack(s): 4027347
■ Description:
Nutanix Files plugin configuration failed to parse the GET_PARTNER_SERVERS
outputs.
Etrack Incident: 4027840
■ Associated Primary Etrack: 4022239
■ Associated Service Request Etrack(s): 4022238
■ Description:
Security vulnerabilities were detected.
Etrack Incident: 4027951
■ Associated Primary Etrack: 4023053
■ Associated Service Request Etrack(s): 4023052
■ Description:
Original text: N/A. Edited text for RN: Master Host properties were not persistent
after reboot.
Etrack Incident: 4028197
■ Associated Primary Etrack: 4024163
■ Associated Service Request Etrack(s): 4024162
■ Description:
After CloudPoint was upgraded to 8.3.0.8861 login to CP server failed, and
flexsnap-coordinator kept restarting.
Etrack Incident: 4028427
 EEBs and other known issues resolved in NetBackup 9.1 25
Other know issues resolved in NetBackup 9.1

■ Associated Primary Etrack: 4027084

■ Associated Service Request Etrack(s): 4027083
■ Description:
Unable to add MSDP Direct cloud tier to 5240 appliance storage server.
Etrack Incident: 4029114
■ Associated Primary Etrack: 4021398
■ Associated Service Request Etrack(s): 4021397
■ Description:
The Accelerator Data Sent column in reports showed no data even though data
was sent.
Etrack Incident: 4029235
■ Associated Primary Etrack: 4021398
■ Associated Service Request Etrack(s): 4021397
■ Description:
The Accelerator Data Sent column in reports showed no data even though data
was sent.
Etrack Incident: 4029453
■ Associated Primary Etrack: 4029213
■ Associated Service Request Etrack(s): 4029212
■ Description:
After upgrading to NetBackup 8.3, some CloudPoint snapshots in Azure could
not be found.
Etrack Incident: 4029521
■ Associated Primary Etrack: 4023761
■ Associated Service Request Etrack(s): 4023760
■ Description:
Attempting to add an RHV manager in the NetBackup web UI consistently failed
with an "Invalid credentials" message.
Etrack Incident: 4029828
■ Associated Primary Etrack: 4028387
■ Associated Service Request Etrack(s): 4028386
■ Description:
 EEBs and other known issues resolved in NetBackup 9.1 26
Other know issues resolved in NetBackup 9.1

NetBackup 8.2 RPM client install package failed because /tmp has noexec
option enabled.
Etrack Incident: 4030288
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
An upgrade to Hibernate 5.4.25 was required.
Etrack Incident: 4031272
■ Associated Primary Etrack: 4031646
■ Associated Service Request Etrack(s): 4031645
■ Description:
The NetBackup installer failed to clean up the log files it created.
Etrack Incident: 4031804
■ Associated Primary Etrack: 4031761
■ Associated Service Request Etrack(s): 4031760
■ Description:
Unable to cancel backup ID which exist in SLP version which does not exist.
Etrack Incident: 4033038
■ Associated Primary Etrack: 4031925
■ Associated Service Request Etrack(s): 4031924
■ Description:
Discovery failed when environment has instances with attached regional disks.
Etrack Incident: 4033191
■ Associated Primary Etrack: 4033192
■ Associated Service Request Etrack(s): 4033874
■ Description:
Accelerator backups failed with status 155 due to 5 GB free space requirement
for track logs.
Etrack Incident: 4034453
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 9.1 27
Other know issues resolved in NetBackup 9.1

While doing a re-enrollment of a certificate for a host with a different common

name, received EXIT STATUS 5908: Unknown error occurred.
Etrack Incident: 4035346
■ Associated Primary Etrack: 4029799
■ Associated Service Request Etrack(s): 4029798
■ Description:
Backup Now fails with "system error occurred".
Etrack Incident: 4036461
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Appliance CLISH run of NBSU didn't show the default /log/netbackup/nbsu
path in the final output.
Etrack Incident: 4036491
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Multiple incorrect Windows paths in NBU_nbdb_info.txt were generated by
NBSU.
Etrack Incident: 4037441
■ Associated Primary Etrack: 4033060
■ Associated Service Request Etrack(s): 4033059
■ Description:
AWS discovery experienced an error: "botocore.exceptions.ReadTimeoutError:
Read timeout on endpoint URL:"
Etrack Incident: 4037707
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Original text: N/A. Edited text for RN: Too many files in
<install_path>NetBackup\Logs\user_ops caused the installation to fail.

Etrack Incident: 4013611

■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 9.1 28
Other know issues resolved in NetBackup 9.1

■ Associated Service Request Etrack(s): N/A

■ Description:
When OS restarted on the media server, spoold would hang because it started
while spad had not started yet. "Event 7022 NetBackup Deduplication Engine
Service hang on starting" was recorded in the system event log.
Etrack Incident: 4018755
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Includes multiple fixes for the primary server.
Etrack Incident: 4026510
■ Associated Primary Etrack: 4023463
■ Associated Service Request Etrack(s): 4023462
■ Description:
NetBackup appliance upgrade from 3.1.1/8.1.1 to 3.3.0.1/8.3.0.1 paused and
rolled back (failed) at 75% due to problems with MSDP upgrade section.
 Chapter 3
EEBs and other known
issues resolved in
NetBackup 9.0.0.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 9.0.0.1

■ Other known issues resolved in NetBackup 9.0.0.1

Previous EEBs now resolved in NetBackup 9.0.0.1

Table 3-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 9.0.0.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found using the Veritas Services and Operations Readiness
Tools (SORT) website.
https://sort.veritas.com/netbackup

Table 3-1 Previous EEBs now resolved in NetBackup 9.0.0.1

Etrack Number EEB Description

3987480, version 4 nbrestorevm fails with -vcdlfree switch. vCloud Director VIP smart query and restore times
out/fails. Support for vCloud director 9.5.

3989338 SQL Server backup fails when Windows security prevents use of CryptAcquireContext API.
 EEBs and other known issues resolved in NetBackup 9.0.0.1 30
Previous EEBs now resolved in NetBackup 9.0.0.1

Table 3-1 Previous EEBs now resolved in NetBackup 9.0.0.1 (continued)

Etrack Number EEB Description

4005235 Nbdeployutil crashes when running a large manual report.

4005511 A core dump issue occurs with bpduplicate while doing nutanix_vault profile job.

4007309 Some special characters are removed before logging VM name.

4008387 Isilon NDMP backup fails with Error bpbrm (pid=327932) db_FLISTsend failed: network
connection timed out (41)

4009386 Unable to complete defragmentation of OpsCenter 8.2 database on RHEL server.

4010745 SQL Intelligent Policy backup fails if the registered user is not already logged in via some
other means.

4010952 NDMP backups failing with status 99 and in the log unimplemented error code 114.

4011200, version 2, 1 Restore or duplication will fail due to memory allocation error when MSDP map file size is
larger than 2G.

4011665 This EEB provides code logic to detect the hang issue.

4012447 Bpbkar process uses high memory on RedHat 7.6 NetBackup 8.1.2 while backing up GPFS
filesystem.

4013531, version 1 VMware Application State Capture (ASC) job failures are not reported by bperror command.

4013950 nbdeployutil incremental reporting not working.

4014381 Universal Share deduplication issue occurs with Azure Cloud

4014706 This EEB provides added support for OpenSource HA for non-LVM.

4015659 Opscenter alerts for dummy master servers.

4017208 bpsetconfig / nbsetconfig are not updating entries for

ACCELERATOR_TRACKLOG_FREE_SPACE_PERCENT or
ACCELERATOR_TRACKLOG_FREE_SPACE_MB

4017615 bperror CLI reports 'Failed to execute workflow for vmware (2) with request.....'

4017709, version 1 Catalog .f files migrated from windows to Linux are not getting backed up properly with the
catalog backup.

4017957 Universal Share deduplication issue occurs with Azure Cloud.

4018148 Imported images have their retention level set to Infinite when import SLP uses target retention.
 EEBs and other known issues resolved in NetBackup 9.0.0.1 31
Previous EEBs now resolved in NetBackup 9.0.0.1

Table 3-1 Previous EEBs now resolved in NetBackup 9.0.0.1 (continued)

Etrack Number EEB Description

4018344 This release contains added support for a command to remotely execute bpmount -i and
provide output.

4018478 For Opscenter version 8.3.0.1, unable to remove objects from Master Server and Policy
views. Delete From Node button remains greyed out or disabled.

4019082 EEB contains fix for following: Report window period goes beyond 90 days, Unhandled backup
selection format for Oracle.

4019201 Universal share deduplication issue occurs with Azure Cloud.

4019559 The VMDK compression doesn't seem to be working. Not all calls to open the VMDK use
the data compression flags.

4019587 Unable to login to Web UI with AD user who is part of AD group which was granted RBAC
permissions on a NetBackup appliance.

4019635 vCloud Director queries fails with Status 1 whenever VCD integration option is checked on
policy.

4019819 Updates Tomcat to 9.0.38 or higher to resolve CVE-2020-13943 for OpsCenter version 8.2.

4019851 AzureGov cloud GUI unable to display buckets during cloud configuration setup.

4019858 Universal share deduplication issue occurs with Azure Cloud.

4020022, version 1 VMware redirected restoring vcd not populating ESX field in GUI.

4020038 nbdeployutil report does not include Oracle data.

4020306 Capacity of clients/servers protected using NetBackup Self Service in usage reports.

4020307 Capacity of clients/servers protected using NetBackup Self Service in usage reports

4020308 Capacity of clients/servers protected using NetBackup Self Service in usage reports.

4020455 nbdeployutil user password appears in admin log file.

4020493 iSCSI disks are ignored during Windows BMR restore.

4020696 Fixes issues in full and differential backups of universal share and Enables Windows ACLs
support on universal share of type SMB.

4021177 Tomcat version 9.0.37 shipped with Netbackup affected by CVE vulnerability

4021200 Quota doe not displaying the correct data usage size due to a special AD user account issue.
 EEBs and other known issues resolved in NetBackup 9.0.0.1 32
Previous EEBs now resolved in NetBackup 9.0.0.1

Table 3-1 Previous EEBs now resolved in NetBackup 9.0.0.1 (continued)

Etrack Number EEB Description

4021630 NBDB is not available and vxdbms.conf becomes empty in the master server container after
power loss on the master node.

4021714 NBPEM can build up a large queue, this change will log this condition to improve detection
of the issue.

4021722 Universal Share deduplication issue occurs with Azure Cloud.

4021867 Incremental NBDEPLOYUTIL stops working

4022198 Unable to complete defragmentation of OpsCenter database.

4022378 CVE vulnerability found in Tomcat.

4022987 Capacity (FETB) values for clients/servers protected using NetBackup Self Service (NSS)
in usage reports and Usage Insights or Smart Meter.

4023040 Unable to 'Delete from Node' in Settings - Views - Objects on Node as option is greyed out.

4023131 Unable to complete defragmentation of OpsCenter database.

4023134 Security vulnerability found in older version of tomcat, upgrading to 9.0.40.

4023752 Oracle RAC DB restore to original server fails with error 'server exited with status 227: no
entity was found'

4024335 HP LTO-8 tape drives fail to mount/write WORM media.

4024361 Oracle backup reports the discovered Database ID or Database Unique Name did not match
the ID or Name that was expected or provided.

4026507 BMR fails to restore Windows client having iSCSI disks.

4026641 bpfis hangs for some vCloud backups.

4027539 This EEB provides security requirements for upgrading Apache Tomcat version to 9.0.40 on
NetBackup 9.0.

4028310 Errors occur while duplicating images to MSDP Cloud when Glacier is configured.

4028685 NetBackup Windows installation process hangs or never finishes initializing.

4028775 HP LTO-8 tape drives fail to mount/write WORM media.

4028890 Netbackup NDMP Isilon Weekly backups fail with an status 41 error.

4029066 Duplicate records in automated data collection cause inflated FETB values in capacity report.
 EEBs and other known issues resolved in NetBackup 9.0.0.1 33
Other known issues resolved in NetBackup 9.0.0.1

Table 3-1 Previous EEBs now resolved in NetBackup 9.0.0.1 (continued)

Etrack Number EEB Description

4029616, version 1 Upgraded Shiro 1.7.1 to fix CVE-2020-17523 on NetBackup 8.2 master server.

4029830 HP LTO-8 tape drives fail to mount/write WORM media.

4030627 bpsetconfig / nbsetconfig are not updating entries for

ACCELERATOR_TRACKLOG_FREE_SPACE_PERCENT or
ACCELERATOR_TRACKLOG_FREE_SPACE_MB

Other known issues resolved in NetBackup 9.0.0.1

This topic contains a list of some of the known issues that were fixed and included
in the NetBackup 9.0.0.1 release.
Etrack Incident: 4026612
■ Associated Primary Etrack: 4024163
■ Associated Service Request Etrack(s): 4024162
■ Description:
Upgrade from 2.2.2 to 8.3 became stuck with coordinator in restarting state.
Etrack Incident: 4027051
■ Associated Primary Etrack: 4026885
■ Associated Service Request Etrack(s): 4026884
■ Description:
CloudPoint restore of individual volumes to alternate instance failed.
Etrack Incident: 4027726
■ Associated Primary Etrack: 4027348
■ Associated Service Request Etrack(s): 4027347
■ Description:
Nutanix Files plugin configuration failed to parts the GET_PARTNER_SERVERS
outputs.
Etrack Incident: 4027839
■ Associated Primary Etrack: 4022239
■ Associated Service Request Etrack(s): 4022238
■ Description:
 EEBs and other known issues resolved in NetBackup 9.0.0.1 34
Other known issues resolved in NetBackup 9.0.0.1

CVE-2020-26258 and CVE-2020-26259 vulnerabilities were potentially detected

in security scans.
Etrack Incident: 4028903
■ Associated Primary Etrack: 4023256
■ Associated Service Request Etrack(s): 4023255
■ Description:
LDAP authentication against 389 stopped working after upgrading from
NetBackup 8.1.1 to NetBackup 8.3.
Etrack Incident: 4029452
■ Associated Primary Etrack: 4029213
■ Associated Service Request Etrack(s): 4029212
■ Description:
Some CloudPoint snapshots in Azure could be found after upgrading to
NetBackup 8.3.
Etrack Incident: 4030177
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Accelerator backups to Cloud Catalyst and MSDP Cloud were causing high
costs due to a low minimal validation interval.
 Chapter 4
EEBs and other known
issues resolved in
NetBackup 9.0
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 9.0

■ Other known issues resolved in NetBackup 9.0

Previous EEBs now resolved in NetBackup 9.0

Table 4-1contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 9.0 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found using the Veritas Services and Operations Readiness
Tools (SORT) website.
https://sort.veritas.com/netbackup

Table 4-1 Previous EEBs now resolved in NetBackup 9.0

Etrack Number EEB Description

3980582 DB2 backups fail until restarted. DB2sys dumps during the process and no backups then
take place.
 EEBs and other known issues resolved in NetBackup 9.0 36
Previous EEBs now resolved in NetBackup 9.0

Table 4-1 Previous EEBs now resolved in NetBackup 9.0 (continued)

Etrack Number EEB Description

3981134, version 23, The EEB bundle contains common fixes for MSDP issues on NetBackup 8.2
22, 21, 20, 19, 18, 17,
16

3981837, version 17, The EEB bundle contains fixes for Cloud Catalyst issues on NetBackup 8.2.
16

3985362 Encryption key is present in the key file in the client. Scheduled backups are configured for
policy with encrypt option enabled. The files in backup selections are less than 256K. Delete
the key in the keyfile. Scheduled backup jobs are successful.

3986713 Replaces vulnerable jars.

3986976 This EEB replaces vulnerable jars.

3987486, version 2 There are currently no limits on how many AIR jobs can run simultaneously. This can cause
a lot of contention for NetBackup resources (such as overloading nbrb) and storage resource
(too many jobs trying to write to the same replication target).

3988520, version 1 The EEB contains enhancements to have keyfile in a customized path. Add below entry in
NetBackup Client Configuration using nbsetconfig command
CLIENT_ENCRYPTION_KEY_PATH=/mypath/keyfilename

3988602 Vulnerable spring jars 4.3.5 were packaged with NetBackup.

3988653 The EEB contains enhancements to have keyfile in a customized path. Add below entry in
NetBackup Client Configuration using nbsetconfig command
CLIENT_ENCRYPTION_KEY_PATH=/mypath/keyfilename. Improving the efficiency and
behavior of hostdb.cache.

3989188 This EEB will replaces vulnerable spring jars with non vulnerable spring jars.

3991153 Modify the encryption format of a tape, to encrypt all data except the media header. The
media header and in-cartridge memory have several fields de-populated to avoid exposing
information that could be useful to an attacker.

3993611 Upgrade to Tomcat version 8.5.53 on OpsCenter 8.2 Server is required due to security
vulnerabilities.

3993893 Oracle backups are causing service restarts.

3994065 Backups fail with status 25 when more than 64 IP's configured on the client.

3994195 This EEB will replaces vulnerable spring jars with non vulnerable spring jars.

3994951 Backports nb_monitor_util - CLI utility - to monitor NetBackup events and fetch different
information.
 EEBs and other known issues resolved in NetBackup 9.0 37
Previous EEBs now resolved in NetBackup 9.0

Table 4-1 Previous EEBs now resolved in NetBackup 9.0 (continued)

Etrack Number EEB Description

3994952 Backports nb_monitor_util - CLI utility - to monitor NetBackup events and fetch different
information.

3996250 Upgrade to Tomcat version 8.5.53 on OpsCenter 8.1.2 Server is required due to security
vulnerabilities.

3996536 NetBackup 8.2 GUI cannot expand the tablespace list when trying to browse DB2 database
structure.

3996724 Backups fail with status 25 when more than 64 IP's configured on the client.

3996875 nbcertcmd on client runs hastatus -summary on cluster node to validate if it is an active node.

3999274 EEB contains the latest Sybase Anywhere patch #17.0.10.6127 to fix the issue of database
server crashing due to corrupt index.

4000282 Windows 8.1.2 client backed up with multiple policies fails during BMR DSR to a HyperV VM
with 1002 (Failed to verify backup).

4000294 The database contains a number of VM clients with inconsistencies that are causing the
Week at a Glance and other reports to display incorrect data.

4001960 This EEB adds NetBackup for OpenStack enhancements: 1. Global Admin 2. Ceph based
Cinder volume support 3. Save extra metadata

4002141 JRE needs to be upgraded to 1.8_251

4002163 Image clean up jobs are not getting initiated.

4002172, version 3 EEB Bundle containing two NBSL fixes: OpsCenter Data Collection is not working and the
NBSL service is getting crash frequently on cluster master server.

4003077 DFSR backup fails while taking an excessive amount of time in preprocessing.

4004031 Corrects critical error for eval license shown in nbemm logs.

4004448 nbcatsync will stop working when resume number of the image is changed after replication.

4004732 A functionality exception occurs for BMR supporting a restore when the client is using two
different networks to connect to master and media servers.

4004754 A stack overflow is often caused by bpbkar32 during VADP backup.

4004767 This EEB will replaces vulnerable spring jars with non-vulnerable spring jars.

4004911 Netbackup is connecting to old VMs which have been removed from all policies, but still exist
in domain_PolicyClient table.
 EEBs and other known issues resolved in NetBackup 9.0 38
Previous EEBs now resolved in NetBackup 9.0

Table 4-1 Previous EEBs now resolved in NetBackup 9.0 (continued)

Etrack Number EEB Description

4004942 Backups with large number of files fail with status code 233 intermittently.

4005824 nbcomponentupdate failed to update JRE due to version check.

4005854 The Universal Share consumes more space than expected.

4005935, version 1 SLP processing jobs are not submitted as expected. While some SLP jobs may be submitted,
others are not. As a result, the SLP backlog rises.

4005955 VMware backup of Windows Server 2019 causes backup host to become unresponsive.

4006076 Appropriate name was not configured against entity for the given client ID.

4006181 After JRE is upgraded using nbcomponentupdate and then clicking in jnbSA Admin GUI
'Configure Storage Devices', the cursor rotates but nothing happens.

4006226 Upgrade to Tomcat version 8.5.55 or later on the master server is required to address Tomcat
vulnerability CVE 2020-9484.

4006544 Client Direct backups fail due to incorrect network interface being used.

4006681, version 3, 2, Vault eject jobs intermittently hang during multi-MAP operation on NetBackup 8.2
1

4006761 Upgrade to Tomcat version 8.5.5 or later on OpsCenter is required to address Tomcat
vulnerability CVE 2020-9484.

4006820 NetBackup is looking for the device in a different path.

4006997 Unexpected results after installation of an EEB which is a fix for Accelerator.

4007237 Correct error handling during SSL shutdown close notify processing within nbpxyhelper/vnetd
-proxy.

4007299 Post March 8th (Daylight Savings Time), the current day can show zero (0) data depending
on which Relative TimeFrame is used

4007318, version 1 Backup jobs are failing intermittently with error 'premature eof encountered (233)'

4007413 Mapping volumes fails if ESP is set to anything other than the first partition.

4008558 Upgrade to Tomcat version 8.5.56 or 9.0.36 later is required to address Tomcat vulnerabilities
CVE-2020-11996 and CVE-2020-9484.

4008711 This EEB contains a newer Sybase SQL Anywhere patch - 17.0.10.6160 to fix the issue of
database server crash.
 EEBs and other known issues resolved in NetBackup 9.0 39
Previous EEBs now resolved in NetBackup 9.0

Table 4-1 Previous EEBs now resolved in NetBackup 9.0 (continued)

Etrack Number EEB Description

4008911 Performance issues occur during VMware restore. The GUI takes some time to populate
before the restore starts.

4009026 Editing policy displays bpplschedrep: must be superuser to execute.

4009029 Remote Java GUI SSO is case sensitive.

4009086 VMware backup of Windows Server 2019 causes backup host to become unresponsive.

4009098, version 1 This is bundled EEB

4009140 A security vulnerability is found in lower version of Tomcat.

4009303 VxUpdate EEB for NB 8.1.2 required for Java vulnerability.

4009313 Oracle backups are causing service restarts.

4009598 Policies taking too long to load from Laptop Java Console. Removed dependency of Oracle
Instances loading on Policy loading.

4009785 Amazon cloud snapshot replica retention is not honored when it is different from the primary
snapshot retention.

4009877, version 3, 2, bpjobd optimization, and debugging, for update flush during JOBALL processing.
1

4009899 Fixes clustered vs. standalone ESXi hierarchy display for manual selection of VMware VMs.

4010158 Throttling functionality for classic cloud is not working properly.

4010272 When users duplicate an image from AdvanceDisk or other non-MSDP storage to Cloud
Catalyst, no IM and TIR of images are created. Therefore, images in cloud storage cannot
be listed by image sharing.

4010300 Microsoft is using '*.avs.azure.com' for domain name, which NetBackup does not support.

4010336 Amazon cloud snapshot replica retention is not honored when it is different from the primary
snapshot retention.

4010434 Fixes issue in certmapinfo.json file corruption with '\u0000?' character and wrong/unrelated
master server name entries in 'serverAltNames' field of certmapinfo.jason file.

4010448 Microsoft is using '*.avs.azure.com' for domain name, which NetBackup does not support.

4010585 Fixes Netbackup FETB licensing metering issue for multistream backups.

4010741 After upgrading the NetBackup master server to 8.3, BMR backup jobs may report failure.
 EEBs and other known issues resolved in NetBackup 9.0 40
Previous EEBs now resolved in NetBackup 9.0

Table 4-1 Previous EEBs now resolved in NetBackup 9.0 (continued)

Etrack Number EEB Description

4010780 Proxy restores are failing when multiple users on a single machine are doing proxy backups.

4011035 A functionality exception occurs for BMR supporting a restore when the client is using two
different networks to connect to master and media servers

4011100 CPU usage of spoold process always keeps 50%.

4011555 NetBackup web management console will not start after Java update to JRE 1.8.0_261

4011735 A restore of images in parallel (MPX) that have the same backup ID (share the same 'backup
time') may run into severe performance degradation.

4011823 DFSR backup takes an excessive amount of time in preprocessing.

4011860 Mapping volumes fails if ESP is set to anything other than the first partition.

4012066, version 1 EEB to solve conflict of netbackup.war

4012128 8.2 OpsCenter is inaccessible after updating to JRE version 1.8.0_261 from JRE version
1.8.0_251.

4012263 Fix clustered vs. standalone ESXi hierarchy display for manual selection of VMware VMs

4012414 AIR imports fail after upgrade to NetBackup 8.3. Date and other fields appear to be missing
from the IM fragments in the OST plugin logs.

4012433, version 1 Large bpdbm logs and higher CPU utilization on master. Lots of 'database is locked' message
in logs.

4012437 Queries on SQL backups generate unsuccessful attempts to connect with the wrong user.

4012473 NetBackup web management console will not start after Java update to JRE 1.8.0_261.

4012475 NetBackup web management console will not start after Java update to JRE 1.8.0_261.

4012550 When NAS-Data-Protection policy is in use, NBDeployUtil fails to generate the usage reports
for traditional licensing. This applies to the manual mode and scheduled mode of NBDeployUtil.

4012619, version 1 EEB bundle to upgrade tomcat and resolve login error code.

4012682 After upgrading to NetBackup 8.3, NetBackup is unable to load the OST plugin.

4012875 Cumulative EEB to solve the conflict of netbackup.war while upgrading the Tomcat.

4013200, version 1 EEB bundle to upgrade tomcat and solve NDMP manual backup issue

4013363, version 1 Fix clustered vs. standalone ESXi hierarchy display for manual selection of VMware VMs
(for use with Windows Gold EEB)
 EEBs and other known issues resolved in NetBackup 9.0 41
Other known issues resolved in NetBackup 9.0

Table 4-1 Previous EEBs now resolved in NetBackup 9.0 (continued)

Etrack Number EEB Description

4013559 Nbdeployutil may fail to generate usage reports for traditional licensing. When
'NAS-Data-Protection' policy is in use, Nbdeployutil would fail to generate the usage reports
for traditional licensing.

4013577 Unable to access OpsCenter console after upgrading JRE version to 1.8.0_261.

4013761 Problem updating remote Java console to latest JRE 1.8.0_261.

4013820 JVM crashes after updating the remote java console to the latest JRE 1.8.0_261.

4013835 RHV 4.4 support in 8.3

4015176 Java Upgrade causes NetBackup Administration Console (GUI Console) to crash after
providing credentials

4015443 nbjm experienced a core dump issue from segfault.

4016087 RHV 4.4 support in 8.3.0.1

4016679, version 1 Cumulative EEB to fix the API issue along with fixes for tomcat upgrade issue

4016984 Security scanners detecting HSTS not being configured.

4017171 Filesystem backups fail with status code 233 intermittently.

4017319 Resolves security vulnerabilities for several Python modules.

4017722 Security scanners detecting HSTS not being configured. This change enables HSTS for
NetBackup web services.

4017927 8.2 Gold EEB V4 doesn't contain the latest code for NBNioEndpoint.java related to Tomcat
upgrade, which was causing the issue while restarting the webservices for those who installed
Tomcat 8.5.50 and above

4018857 Security scanners detecting HSTS not being configured. This change enables HSTS for
NetBackup web services.

4019187 Security scanners detecting HSTS not being configured. This change enables HSTS for
NetBackup web services.

Other known issues resolved in NetBackup 9.0

This topic contains a list of some of the known issues that were fixed and included
in the NetBackup 9.0 release.
Etrack Incident: 4000964
 EEBs and other known issues resolved in NetBackup 9.0 42
Other known issues resolved in NetBackup 9.0

■ Associated Primary Etrack: 3998149

■ Associated Service Request Etrack(s): 3998148
■ Description:
When attempting to move EMM DB files with the nbdb_move command, the lock
file vxdbms_conf.lock was not moved.
Etrack Incident: 4003802
■ Associated Primary Etrack: 4003707
■ Associated Service Request Etrack(s): 4003706
■ Description:
A MySQL backup left .sqlx dump files in the filesystem after the backup failed.
Etrack Incident: 4006230
■ Associated Primary Etrack: 4005112
■ Associated Service Request Etrack(s): 4005111
■ Description:
A NetBackup Administration Console pop-up window on login states: "6006:
Unable to Connect To Server".
Etrack Incident: 4006381
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
A few disk remains offline after the Bare Metal Restore (BMR) Windows recovery
completed successfully.
Etrack Incident: 4006549
■ Associated Primary Etrack: 4004511
■ Associated Service Request Etrack(s): 4004510
■ Description:
Unable to segregate the DB name information from command output of
nbmariadb -o query on the MariaDB database.

Etrack Incident: 4006777

■ Associated Primary Etrack: 4006221
■ Associated Service Request Etrack(s): 4006220
■ Description:
 EEBs and other known issues resolved in NetBackup 9.0 43
Other known issues resolved in NetBackup 9.0

After installation of Cloud Catalyst EEB bundle, new checks found duplicate
inodes.
Etrack Incident: 4006827
■ Associated Primary Etrack: 4006110
■ Associated Service Request Etrack(s): 4006109
■ Description:
FT media server failed to start nbftsrvr and nbfdrv64 processes after upgrade
from NetBackup 8.0 to 8.1.2 (SUSE Linux).
Etrack Incident: 4007463
■ Associated Primary Etrack: 4004748
■ Associated Service Request Etrack(s): 4004747
■ Description:
One drive of a VM was not displayed when browsing for individual files.
Etrack Incident: 4008054
■ Associated Primary Etrack: 4006514
■ Associated Service Request Etrack(s): 4006513
■ Description:
An NetBackp Windows DLL file log4net.dll contained a vulnerability.
Etrack Incident: 4008688
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
An OpenStack core dump was caused when an instance to be backed up was
in a BUILD state.
Etrack Incident: 4008731
■ Associated Primary Etrack: 4008600
■ Associated Service Request Etrack(s): 4008599
■ Description:
Some jobs failed to backup to MSDP with status code 84 after a NetBackup
appliance upgrade from 3.0 to 3.1.2.
Etrack Incident: 4008750
■ Associated Primary Etrack: 4007682
 EEBs and other known issues resolved in NetBackup 9.0 44
Other known issues resolved in NetBackup 9.0

■ Associated Service Request Etrack(s): 4007681

■ Description:
filedel did not work properly for the MD5 algorithm.

Etrack Incident: 4009184

■ Associated Primary Etrack: 3994887
■ Associated Service Request Etrack(s): 3994886
■ Description:
Bpexpdate reported a status 0 when it fails to expire an image.
Etrack Incident: 4009482
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Catalog backup exited with partial success when there were non-existing users
in the exported DR package.
Etrack Incident: 4010215
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup was unable to assign certificates for clients with hostnames longer
than 64 characters.
Etrack Incident: 4010759
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Guava version in NBWSS differed from the one being used in web services.
Etrack Incident: 4010881
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
OData server core version was not the latest version.
Etrack Incident: 4011566
■ Associated Primary Etrack: 4010951
 EEBs and other known issues resolved in NetBackup 9.0 45
Other known issues resolved in NetBackup 9.0

■ Associated Service Request Etrack(s): 4010950

■ Description:
A CloudPoint upgrade or new installation failed if IPv6 is disable on the
CloudPoint server.
Etrack Incident: 4011750
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
nbcert and nbwebservice logs contained irrelevant information about ECA
even when ECA was not configured. Also, secure inbound connections appeared
in the Peer Host Validation report.
Etrack Incident: 4011755
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Secure inbound connections appeared in the Peer Host Validation report.
Etrack Incident: 4012234
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
niversal Share BYO configuration failed if IPv6 was disabled.
Etrack Incident: 4014231
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
When the operating system restarted on a media server, spoold would hang
because it started before spad had not started.
Etrack Incident: 4014342
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
APTARE reports displayed the Provider Generated ID instead of a user-friendly
display name.
 EEBs and other known issues resolved in NetBackup 9.0 46
Other known issues resolved in NetBackup 9.0

Etrack Incident: 4015147

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Many problems detected during SLP processing were logged only in the
nbstserv log.

Etrack Incident: 4016079

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
The inactivate SLP message was logged in the log file but did not appear in
Problems report.
Etrack Incident: 4017970
■ Associated Primary Etrack: 4017322
■ Associated Service Request Etrack(s): 4017321
■ Description:
A Spring vulnerability was reported on a media server.
Etrack Incident: 4017985
■ Associated Primary Etrack: 4017322
■ Associated Service Request Etrack(s): 4017321
■ Description:
A Spring vulnerability was reported on a media server.
Etrack Incident: 4018080
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
After a WORM backup with checkpoints enabled, a retry for an HDR image did
not have WORM attributes enabled.
Etrack Incident: 4018375
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 9.0 47
Other known issues resolved in NetBackup 9.0

The NetBackup web UI could not create a disk pool with more than one volume
because the web UI did not support multiple disk volumes for the specified
storage category.
Etrack Incident: 4018382
■ Associated Primary Etrack: 4017387
■ Associated Service Request Etrack(s): 4017386
■ Description:
Appliance media server upgrades failed if the vm.conf file was present.
Etrack Incident: 4019071
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Upgrades to NetBackup 8.3 reverted custom tuning parameters to default values
in OpsCenterServerService.xml and OpsCenterGUIService.xml files.
 Appendix A
About SORT for
NetBackup Users
This appendix includes the following topics:

■ About Veritas Services and Operations Readiness Tools

■ Recommended SORT procedures for new installations

■ Recommended SORT procedures for upgrades

About Veritas Services and Operations Readiness

Tools
Veritas Services and Operations Readiness Tools (SORT) is a robust set of
standalone and web-based tools that support Veritas enterprise products. For
NetBackup, SORT provides the ability to collect, analyze, and report on host
configurations across UNIX/Linux or Windows environments. This data is invaluable
when you want to assess if your systems are ready for an initial NetBackup
installation or for an upgrade.
Access SORT from the following webpage:
https://sort.veritas.com/netbackup
Once you get to the SORT page, more information is available as follows:
■ Installation and Upgrade Checklist
Use this tool to create a checklist to see if your system is ready for a NetBackup
installation or an upgrade. This report contains all the software and the hardware
compatibility information specific to the information provided. The report also
includes product installation or upgrade instructions, as well as links to other
references.
 About SORT for NetBackup Users 49
Recommended SORT procedures for new installations

■ Hot fix and EEB Release Auditor

Use this tool to find out whether a release that you plan to install contains the
hot fixes that you need.
■ Custom Reports
Use this tool to get recommendations for your system and Veritas enterprise
products.
■ NetBackup Future Platform and Feature Plans
Use this tool to get information about what items Veritas intends to replace with
newer and improved functionality. The tool also provides insight about what
items Veritas intends to discontinue without replacement. Some of these items
include certain NetBackup features, functionality, 3rd-party product integration,
Veritas product integration, applications, databases, and the OS platforms.
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option

Recommended SORT procedures for new

installations
Veritas recommends new NetBackup users perform the three procedures that are
listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT. In addition, the
procedures provide a helpful base of knowledge for other SORT functionality.

Table A-1
Procedure Details

Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 50.

Create generic installation reports See “To create a generic installation checklist”
on page 50.

Create system-specific installation reports See “To create a system-specific installation

report for Windows” on page 51.

See “To create a system-specific installation

report for UNIX or Linux” on page 52.
 About SORT for NetBackup Users 50
Recommended SORT procedures for new installations

To create a Veritas Account on the SORT page

1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 In the upper right corner, click Login, then click Register now.
3 Enter the requested login and contact information:

Email address Enter and verify your email address

Password Enter and verify your password

First name Enter your first name

Last name Enter your last name

Company name Enter your company name

Country Enter your country

Preferred language Select your preferred language

CAPTCHA text Enter the displayed CAPTCHA text. If necessary, refresh the
image.

4 Click Submit.
5 When you receive your login information, you can log into SORT and begin
uploading your customized information.
To create a generic installation checklist
1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the Installation and Upgrade Checklist widget.
 About SORT for NetBackup Users 51
Recommended SORT procedures for new installations

3 Specify the requested information

Product Select the appropriate product from the drop-down menu.

For NetBackup select NetBackup Enterprise Server or
NetBackup Server.

Product version you Select the correct version of NetBackup. The most current
are installing or version is always shown at the top of the list.
upgraded to

Platform Select the operating system that corresponds to the checklist

you want generated.

Processor Select the correct processor type for your checklist.

Product version you For new installations, do not make any selections. For
are upgrading from upgrades, you can select the currently installed version of
(optional) NetBackup.

4 Click Generate Checklist.

5 A checklist corresponding to your choices is created. You can modify your
selections from this screen, and click Generate Checklist to create a new
checklist.
You can save the resulting information as a PDF. Numerous options are
available for NetBackup and many of them are covered in the generated
checklist. Please spend time reviewing each section to determine if it applies
to your environment.
To create a system-specific installation report for Windows
1 Go to the SORT website:
https://sort.veritas.com/netbackup
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collectors tab
4 Select the radio button for Graphical user interface and download the correct
data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Launch the data collector after it finishes downloading.
 About SORT for NetBackup Users 52
Recommended SORT procedures for new installations

6 On the Welcome screen, select NetBackup from the product family section
and click Next.
7 On the System Selection screen, add all computers you want analyzed. Click
Browse to see a list of computers you can add to the analysis. Veritas
recommends starting the tool with an administrator or a root account.
8 When all systems are selected, review the System names section and click
Next.
9 In the Validation Options screen, under Validation options, select the version
to which you plan to upgrade.
10 Click Next to continue
11 The utility performs the requested checks and displays the results. You can
upload the report to My SORT, print the results, or save them. Veritas
recommends that you upload the results to the My SORT website for ease of
centralized analysis. Click Upload and enter your My SORT login information
to upload the data to My SORT.
12 When you are finished, click Finish to close the utility.
To create a system-specific installation report for UNIX or Linux
1 Go to the SORT website:
https://sort.veritas.com/netbackup
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collector tab.
4 Download the appropriate data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Change to directory that contains downloaded utility.
6 Run ./sortdc
The utility performs checks to confirm the latest version of the utility is installed.
In addition, the utility checks to see it has the latest data. The utility then lists
the location of the log file for this session.
7 If requested, press Enter to continue.
8 Select the NetBackup Family at the Main Menu.
 About SORT for NetBackup Users 53
Recommended SORT procedures for upgrades

9 Select Installation/Upgrade report when prompted What task do you want

to accomplish?
You can select multiple options by separating your response with commas.
10 Specify the system or systems you want included in the report.
If you previously ran a report on the specified system, you may be prompted
to run the report again. Select Yes to re-run the report.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
11 Specify NetBackup when prompted for the product you want installation or
upgrade reports.
12 Enter the number that corresponds to the version of NetBackup you want to
install.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
13 The utility prompts you to upload the report to the SORT website if you want
to review the report online. The online report provides more detailed information
than the text-based on-system report.
14 When your tasks are finished, you can exit the utility. You have the option to
provide feedback on the tool, which Veritas uses to make improvements to the
tool.

Recommended SORT procedures for upgrades

Veritas recommends current NetBackup users perform the three procedures that
are listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT for users who already
use NetBackup. In addition, the procedures provide a helpful base of knowledge
for other SORT functionality.

Table A-2
Procedure Details

Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 50.
 About SORT for NetBackup Users 54
Recommended SORT procedures for upgrades

Table A-2 (continued)

Procedure Details

Create a system-specific upgrade report See “To create a system-specific installation

report for Windows” on page 51.

See “To create a system-specific installation

report for UNIX or Linux” on page 52.

Review the future platform and feature plans. See “To review future platform changes and
feature plans” on page 54.
Review the hot fix and emergency
engineering binary release auditor See “To review hot fix and emergency
information. engineering binary information” on page 54.

To review future platform changes and feature plans

1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the NetBackup Future Platform and Feature Plans widget.
3 Select Display Information.
4 Review the information provided
5 Optional - sign in to create notification - Click Sign in and create notification.
To review hot fix and emergency engineering binary information
1 In your web browser, navigate to:
https://sort.veritas.com/netbackup
2 Find and select the NetBackup Hot Fix and EEB Release Auditor widget.
3 Enter the hot fix or emergency engineering binary (EEB) information.
4 Click Search.
5 The new page shows a table with the following columns:

Hot fix of EEB Shows the hot fix or EEB number that was entered on the
Identifier previous screen.

Description Displays a description of the problem that is associated with

the hot fix or EEB.

Resolved in Versions Provides the version of NetBackup where this issue is

resolved.