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Spam Lawsuit

This document is a class action complaint filed against Doe defendants for sending spam text messages and calls in violation of the Telephone Consumer Protection Act (TCPA). It alleges that the four named plaintiffs and over 2,600 other clients represented by the plaintiffs' counsel have received thousands of spam texts and calls from defendants hiding their identities. The complaint is seeking to identify the Doe defendants through discovery and hold them liable for these unauthorized communications, which have stolen an estimated $40 billion from victims in 2021.

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0% found this document useful (0 votes)
781 views21 pages

Spam Lawsuit

This document is a class action complaint filed against Doe defendants for sending spam text messages and calls in violation of the Telephone Consumer Protection Act (TCPA). It alleges that the four named plaintiffs and over 2,600 other clients represented by the plaintiffs' counsel have received thousands of spam texts and calls from defendants hiding their identities. The complaint is seeking to identify the Doe defendants through discovery and hold them liable for these unauthorized communications, which have stolen an estimated $40 billion from victims in 2021.

Uploaded by

maustermuhle
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 21

Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 1 of 21

UNITED STATES DISTRICT COURT


FOR THE DISTRICT OF COLUMBIA

Joshua Champion,
3144 Kelly St SW
Washington, DC 20032
Civil Action No.
Susan Scharf
408 Ravenna St. S.
Nokomis, FL 34275

Robert Shane
1403 Charleston Ct
Warrensburg, MO 64093

Anthony Verias
7311 4th Avenue D3
Brooklyn, NY 11209

Plaintiffs,

v.

Does,

Defendants.

CLASS ACTION COMPLAINT

INTRODUCTION

1. Americans received 87.5 billion spam text messages and 72.2 billion spam calls to

their cell phones last year. The RoboKiller Report 2021 Phone Scam Insights (last accessed

August 29, 2022). Much of this spam also involved scams. In 2021, telephone scammers stole an

estimated $40.3 billion from victims. Id.

2. As the Supreme Court explained, “Americans passionately disagree about many


things. But they are largely united in their disdain for robocalls. The Federal Government
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 2 of 21

receives a staggering number of complaints about robocalls… For nearly 30 years, the people’s

representatives in Congress have been fighting back. As relevant here, the Telephone Consumer

Protection Act of 1991, known as the TCPA, generally prohibits robocalls to cell phones and

home phones.” Barr v. Am. Ass'n of Political Consultants, 140 S. Ct. 2335, 2343.

3. Yet after 30 years, telephone spam is not decreasing. It is getting worse. From

2020 to 2021, telephone spam increased by 60%. Id.

4. The plague of telephone spam and scams needs to be stopped.

5. The Doe Defendants in this case are among the most prolific spammers who

regularly violate the law.

6. They are not only trying to sell products, but to obtain personal information and

often defraud consumers.

7. One of the primary obstacles to stopping this onslaught of telephone spam,

and these Defendants, is that they hide their identities in violation of the law. E.g., 47 C.F.R.

§ 64.1200(d)(4); Fla. Stat. § 501.059(2).

8. When spammers hide who they are, victims cannot enforce their rights and the

spammers evade liability.

9. Plaintiff Joshua Champion (“Champion”) has received at least 2,513 spam text

messages and calls in the last three years in which the spammers have hid their identity. The
actual number of spam text messages and calls he has received is higher.

10. Plaintiff Susan Sharf (“Sharf”) has received at least 192 spam text messages and

calls in the last year in which the spammers have hid their identity. The actual number of spam

text messages and calls she has received is higher.

11. Plaintiff Robert Shane (“Shane”) has received at least 387 spam text messages

and calls in the last two years in which the spammers have hid their identity. The actual number

of spam text messages and calls he has received is higher.


Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 3 of 21

12. Plaintiff Anthony Verias (“Verias”) has received at least 159 spam text messages

and calls in the least year in which the spammers have hid their identity. The actual number of

spam text messages and calls he has received is higher.

13. In addition to Champion, Scharf, Shane, and Verias, Plaintiffs’ counsel has

2,600+ other clients who have received and reported 38,000+ telephone spam calls and text

messages in the last few years in which the spammers have hid their identity. The number of

clients and reported spam continues to grow every day.

14. After thousands of hours of investigation and forensic research, the identities of

these spammers are still unknown and will remain unknown without the aid of discovery.

15. The Doe Defendants herein are liable for inundating Champion, Scharf, Shane,

and Verias with thousands of automated calls and text messages, without disclosing their

identities, to individuals who have registered their phone numbers on the National Do Not Call

Registry (“DNCR”). These text messages and calls violate multiple provisions of the Telephone

Consumer Protection Acts (“TCPA”) and other state laws.

16. The Doe Defendants also sent millions of other text messages and calls to class

members, including the 2,600+ other clients of Plaintiffs’ legal counsel, without disclosing their

identities.

17. Because of the Doe Defendants’ continuing violations of the law, Plaintiffs bring
this action for themselves and for other similarly situated people in the United States to enjoin

these abusive practices, and for damages.

JURISDICTION AND VENUE

18. This Court has original subject matter jurisdiction pursuant to 28 U.S.C. § 1331

because this action arises under the TCPA, 47 U.S.C § 227.

19. Venue is proper in this district pursuant to 28 U.S.C. § 1391 because a substantial

portion of the events giving rise to this lawsuit occurred in this District and victim Joshua

Champion resides in this district.


Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 4 of 21

20. This Court has supplemental jurisdiction over the state claims under

28 U.S.C § 1367.

PARTIES

21. Plaintiff Joshua Champion is a resident of Washington, D.C. He is the subscriber

and user of the residential cell phone number 202-492-0336, which he registered on the Do Not

Call Registry on June 11, 2019.

22. Plaintiff Susan Sharf is a resident of Nokomis, Florida. She is the subscriber and

user of the residential cell phone number 941-451-3346, which she registered on the Do Not Call

Registry on May 27, 2014.

23. Plaintiff Robert Shane is a resident of Warrensburg, Missouri. He is the subscriber

and user of the residential cell phone number 660-287-6363, which he registered on the Do Not

Call Registry on December 15, 2008.

24. Plaintiff Anthony Verias is a resident of Brooklyn, New York. He is the

subscriber and user of the residential cell phone number 917-808-0069, which he registered on

the Do Not Call Registry on April 17, 2022.

25. Defendants Does are currently unknown individuals and entities who initiated

calls and text messages to Plaintiffs and class members, or who are otherwise liable for these

calls and text messages. These Doe Defendants have concealed their identities and can only be
identified via discovery.

FACTUAL ALLEGATIONS

26. Like most Americans, Plaintiffs have a mobile residential telephone.

27. Being mobile, they take their phones everywhere they go. They use their phones

to receive and make important phone calls, to get emergency information, and to send text

messages to family members and friends. They use their phones regularly in their home and for

their personal enjoyment.

28. But Plaintiffs’ phone, home, and privacy have been invaded by the Doe
Defendants who have made thousands of calls and text messages.
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 5 of 21

29. Champion has received at least 2,513 spam text messages and calls in the last

three years in which the Doe Defendants have hid their identities. The actual number of spam

text messages and calls he has received is higher. Here are a few examples:

i. [ClTI-ONLINE]: Your debit card is blocked due to unusual activities, verify


now https://citi40.com

- This was a text message from 831-529-6923 on May 5, 2022


- This was not from Citi Bank, and is likely a scam

ii. Your delivery information is incorrect and will not be delivered. Please update
in time. http://uspdeliveries.com/MnCF

- This was a text message from 213-539-6224 on May 2, 2022


- This is not from UPS, and is likely a scam

iii. ""..Plan yours New year We are hear to help You Get $5ooo
todayhelp.rest..@mr421sdf

- This was a text message from 325-733-0756 on April 27, 2022


- This is an unknown spammer trying to sell a personal loan

30. Sharf has received at least 192 spam text messages and calls in the last year in

which the Doe Defendants have hid their identities. The actual number of spam text messages

and calls she has received is higher. Here are a few examples:

i. Your shipment is being scheduled for a new distribution date. Respond ok to


proceed Stop to End

- This was a text message from 701-892-0175 on July 4, 2022


- The is an unknown spammer, and likely a scam.

ii. Hi, it's Matt Patel from Lendiad. Check accnt balance and continue searching
in seconds for 3950 deposit. GO: checkgo.cc/JGsPTZ2N Msg STOP to end

- This was a text message from 844-944-1370 on June 17, 2022


- Lendiad is not a registered company or DBA in any state
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 6 of 21

iii. Compensation card pending: Reply yes, to move forward. STOP to end

- This text message was from 316-219-9499 on July 3, 2022


- This is an unknown spammer, and likely a scam

31. Shane has received at least 387 spam text messages and calls in the last two years

in which the Doe Defendants have hid their identities. The actual number of spam text messages

and calls he has received is higher. Here are a few examples:

i. Latest bill processed! Thank you for your support. Here's a little something for
you >> 6ghme.info/8t1j9pidO8

- This was a text message from 213-309-4791 on September 11, 2021


- No bill was processed. This is a spammer trying to get the recipient to click

ii. This is yours, We found a refund payment of $681.25 is due to you on your
Insurance Policy. Claim REFUND HERE: 49tj5.info/ZvERg5bbuS

- This was a text message from 213-422-3201 on August 11, 2021


- There was no refund, and this was to simply to sell insurance

iii. Five calls that all originated on the Sinch Voice telephone network within a
month period, in which the caller did not identify themselves, and per the
conversations with the callers it appears to be the same entity calling:

• From 314-784-9403 on July 28, 2022


• From 480-856-9126 on July 28, 2022
• From 725-699-8560 on August 8, 2022
• From 660-650-8448 on August 17, 2022
• From 660-200-9605 on August 29, 2022

32. Verias has received at least 159 spam text messages and calls in the last year in

which the Doe Defendants have hid their identity. The actual number of spam text messages and

calls he has received is higher. Here are a few examples:

i. Hi this is Tammy Wright. Our records indicate that you qualify for a financial
hardship loan that can eliminate credit card collections and personal loans over
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 7 of 21

$10,000. Your approval code is 210722. Your approval will remain open in my
system for only one more day if you could call me as soon as possible at 202-
951-1148. Again that's 202-951-1148. Thank you.

- This was a prerecorded voicemail from 920-677-7557 on August 29, 2022


- This was promoting financial services

ii. sweetlookgl30.me. $16}4

- This was a text message from 405-638-8994 on August 22, 2022


- This promoted adult content without consent

iii. Win now-> Check it out http://f0undlth3r3.link/aQiBvy7h

- This was a text message from 341-345-2647 on August 19, 2022


- This was a gift card promo

33. A complete list of all the spam is thousands of pages, but counsel has records like

those above for each Plaintiff and for each of the 38,000+ spam calls and texts already reported

by class members.

34. As the examples above show, the Doe Defendants do not disclose their identities.

35. The calls and texts to Plaintiffs represent the most complained about spam

including offers to for solar panels, weight loss products, keto, CBD gummies, financial

assistance, loans, credit monitoring services, insurance, get rich quick schemes, and more. They
also attempt to obtain personal information and defraud consumers.

36. Most the spam came from different numbers, making it impossible to block.

37. When a text message contained a URL hyperlink, the URLs initially redirected to

a sales webpage. However, after a few days, the URLs typically were either deactivated or

redirected to generic websites such as google.com. Defendants purposefully do this to hide their

identities and to prevent getting caught.

38. Defendants initiated this spam while Plaintiffs and many of the class members
were on the National Do Not Call Registry (“DNCR”).
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 8 of 21

39. Plaintiffs never provided their numbers to Defendants, never had a relationship

with Defendants, and never gave permission for Defendants to contact them in any way.

40. Defendants knew that the recipients had not consented to receive the spam, but

Defendants have done nothing to change their practices.

41. Instead, Defendants continue to blast text messages and calls without caring if

consent was obtained or if the recipient was on the DNCR, all while hiding their identities.

42. Plaintiff Sharf and members of the Florida Leads Class have had their phone

numbers registered on the Florida “no sales solicitation calls” list. Yet, their phone numbers have

been sold by lead generators while on this list, as evidenced by the fact that they have received

phone calls and text messages from parties who say their numbers were provided by a lead

generator.

43. When calls were answered, there typically was a pause and a beep before

someone started talking. Many of the text messages were sent from short codes. When Plaintiffs

responded to the texts, there was no reply. All this indicates that Defendants most likely used

Automated Telephone Dialing Systems.

44. Additionally, it is highly likely that Defendants sequentially or randomly

generated Plaintiffs’ phone numbers because Plaintiffs never provided their phone number to

Defendants, the calls and texts were not personalized, the calls and texts came from different
phone numbers each time, Defendants hid their identity, and Plaintiffs have received a very high

volume of spam.

45. The unwanted spam invaded Plaintiffs’ substantive right to privacy, namely the

right to be free from unsolicited text messages and calls. The spam has caused Plaintiffs

frustration! Who keeps calling them and why? How can they get it to stop? Why are these

spammers wasting their time? When the spammers hide their identity, it hinders Plaintiffs from

enforcing their rights to determine the purpose of the call, to make a do-not-call request, and to

monitor compliance with the TCPA and other state laws. The spam causes Plaintiffs to avoid
looking at their phones when it may be important or interrupting other activities to respond to an
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 9 of 21

unwanted, spam call or text message. The spam reduces their phones’ storage and battery life. In

short, the spam invades their privacy, diminishes the value of their phones and their enjoyment

of life, and causes a nuisance, an annoyance, and an intrusion into their seclusion.

TELEPHONE SPAM WITH MULTIPLE PARTIES

46. Telephone spam can involve one or more parties.

47. The majority of telephone spam that Plaintiffs and class members have received

from the Doe Defendants involves multiple parties.

48. How many parties are involved in the telephone spam—and which parties are

liable for TCPA violations—depends on how the telephone campaign is arranged.

49. To understand what parties can be involved, it is necessary to understand the

following components of any telephone campaign:

Always present in a telephone campaign

i. Lead Generator – The party who generates leads or phone numbers to call

ii. Caller – The party initiating and sending the SMS or calls

iii. Seller – The party whose goods or services are being promoted

Sometimes present in a telephone campaign


iv. Marketing Broker/Affiliate Network – A party connecting Sellers with Callers

50. If a company generates their own phone numbers to be called, places the calls

themselves, and promotes its own services, there is only one party involved. The company acts

as Lead Generator, Caller, and Seller.

51. If a company hires a call center to promote the company’s services and provides

the call center with the phone numbers to be called, there are two parties involved. The company

acts as Lead Generator and Seller, and the call center acts as Caller.
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 10 of 21

52. If a company wants to promote its services without having to worry about the lead

generation or the calling campaign, the company could hire a Lead Generator and a Caller. The

Lead Generator will generate phone numbers to be called. The Caller will call the generated

phone numbers and promote the company’s services. In this arrangement there are three separate

parties, each respectively acting as Lead Generator, Caller, and Seller.

53. A Seller who wants to promote its services at scale can also hire a Marketing

Broker (“Broker”). Brokers go by various names, the most common being “Affiliate Network.”

When a Seller works with a Broker, the Broker will have one or more Callers who promote the

Seller’s services in exchange for performance-based commission. For example, for each sale that

a Caller generates through the Caller’s own marketing efforts, a Seller might pay $80 to the

Caller and $20 to the Broker.

54. When there is a Broker, there are at a minimum three parties involved: Seller,

Broker, and Caller. However, it is very common for there to be multiple Brokers. This happens

when a Broker outsources to a second Broker, who outsources to a third Broker, etc., like this:

Seller → Broker 1 → Broker 2 → Broker 3 → Caller → Lead Generator

55. Over 95% of all the SMS spam sent by the Doe Defendants to Plaintiffs and class

members involves two or more Brokers, which means there are a minimum of four parties

involved: a Seller, a Caller, and two or more Brokers.


56. When Callers send text messages, they usually include URL hyperlinks in the text

messages. Callers and Brokers track their efforts by using data in these URLs. For example, in

the URL example.com?S1=2337&S2=5215 there are two parameters: S1=2337 and S2=5215.

These two parameters may identify the first and second Broker, respectively. While there is no

uniform method or naming convention that Callers and Brokers use to track their efforts, they all

keep very meticulous records of the values in the URLs because each value means something.

The values in the URLs are how the parties track their marketing efforts and how Callers and

Brokers are properly compensated for their efforts and results.


Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 11 of 21

57. The Doe Defendants have used many tactics to hide their identities, including

purposefully not telling who they are, using fake names, creating anonymous web pages,

registering their U.S. companies overseas, providing invalid call back numbers so they cannot be

reached, not answering when someone returns missed calls, immediately hanging up if you ask

what business they are with, and more.

58. Sellers and Brokers often outsource to call centers, typically overseas. When these

Sellers and Brokers are asked about who sent the text messages or calls that directed to the

Sellers or Brokers, they respond: “We didn’t send the spam. And we won’t tell you who did.”

These Sellers and Brokers often maintain control over their Callers by telling the Callers what

lists to call, when trademarks can and cannot be used, whether to scrub against the Do Not Call

Registry, what scripts to use, and more. These Sellers and Brokers may thus be vicariously liable

for the conduct of their Callers. Yet, without the aid of discovery to learn who the Callers are,

and what control the Sellers and Brokers exercised over their Callers, it is impossible to hold the

appropriate parties liable.

59. It is also very common for Sellers, Brokers, and Callers to cover for each other’s

illegal conduct. When consumers complain to Sellers or Brokers about telephone spam, the

Sellers and Brokers rarely will sever ties with the Caller. Instead, the Sellers and Brokers will

only tell the Caller not to call that specific consumer anymore. Sellers and Brokers frequently
settle demand letters they receive that involve the illegal calls of text messages of their Callers.

They do this to hide the Caller’s identity. The Sellers and Brokers know—or have reason to

know—that a Caller is violating the TCPA, but they do nothing about it and keep working with

the Caller. Thus, Sellers and Brokers ratify, and may be vicariously liable for, the illegal conduct

of their Callers. Without the aid of discovery to see whether Sellers and Brokers have continued

to work with Callers after receiving complaints about their spam, it is impossible to hold Sellers

and Brokers vicariously liable as permitted by law.

60. Often the Sellers, Brokers, and Callers involved in the telephone spam are
operated through shell companies, or entities with limited to resources, effectively making them
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 12 of 21

judgment proof. Yet, the founders, principals, and executives of these companies are sending,

approving, directing, and overseeing the spam. These individuals may thus be individually liable.

Without the aid of discovery, it is impossible to learn who the individuals are that are actually

sending, approving, directing, and overseeing the spam.

61. In addition to randomly or sequentially generating phone numbers to call, Callers

buy lists of phone numbers from Lead Generators. When selling leads, Lead Generators rarely, if

ever, scrub against Florida’s “no sales solicitation calls” list and thus they illegally sell

consumers’ information. Without the aid of discovery, it is impossible to learn who the Lead

Generators are that are illegally selling these phone numbers.

62. Plaintiffs have so far been unable to ascertain the identities of the Callers who

sent the spam texts and calls to Plaintiffs and class members, or the identities of the Lead

Generators who have the sold the phone numbers of Plaintiff Sharf and the Florida Leads Class.

63. Champion, Scharf, Shane and Verias have received thousands of spam calls and

texts in which the spammers have hidden their identities. Class members—including the 2,600+

clients of Plaintiffs’ legal counsel—also have many spam calls and texts in which the spammers

have hidden their identity. Various data points indicate that many of the 2,600+ clients have

received spam from the same spammers as Champion, Sharf, Shane, and Verias. However,

because the spammers hide their identities, it is impossible to know who each of the spammers
are and who they have spammed.

64. Plaintiffs have identified phone carriers, domain registrars, Sellers, Brokers, and

others who have discoverable information related to the identities of the Callers. Subpoenas to

these parties should reveal the identities of the Callers initiating the calls and texts, as well as the

identities of those who may be individually or vicariously liable. Additionally, subpoenas should

identify the Lead Generators who have sold the phone numbers of Plaintiff Sharf and the Florda

Leads Class.
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 13 of 21

LEGAL STANDARD

65. Doe Defendants. Generally, courts “will not entertain a suit unless the defendant

has been made a party by service of process. Courts do grant an exception to this rule for ‘John

Doe’ defendants, but only in situations where the otherwise unavailable identity of the defendant

will eventually be made known through discovery.” Collingsworth v. Drummond Co., Civil

Action No. 19-1263 (ABJ), 27-28 (D.D.C. May. 29, 2020) (citing Newdow v. Roberts, 603 F.3d

1002, 1010 (D.C. Cir. 2010)).

66. Identification of Caller and Seller. Both the TCPA and state law requires

telemarketers to disclose the name of the individual caller and the name of the person or entity

on whose behalf the call is being made. 47 C.F.R. § 64.1200(d)(4); see also Fla. Stat.

§ 501.059(2).

67. Do Not Call Registry. People who do not want to receive telephone solicitations

may place their phone number on the national Do Not Call Registry. 47 C.F.R. § 64.1200(c)(2).

The TCPA proscribes callers from making “any telephone solicitation to… [a] residential

telephone subscriber who has registered his or her telephone number on the national do-not-call

registry.” Id. Wireless telephone subscribers are allowed to place their number on the DNCR.

47 C.F.R. § 64.1200(e). See McDermet v. DirecTV, LLC, No. CV 19-11322-FDS, 2021 WL

217336, at *12 (D. Mass. Jan. 21, 2021).


68. Autodialed Calls. The TCPA provides that no person or entity shall make a call

“using an automatic telephone dialing system or an artificial or prerecorded voice… [t]o any…

cellular telephone” unless the call is “made for emergency purposes or made with the prior

express consent of the called party.” 47 U.S.C. § 227(b)(1)(A)(iii); see also 47 C.F.R. §

64.1200(a)(1). If the call “introduces an advertisement or constitutes telemarketing” then “prior

express written consent” is required. 47 C.F.R. § 64.1200(a)(2) (emphasis added).

69. Text message are calls. Both phone calls and text messages qualify as a “call”

under the TCPA. Satterfield v. Simon Schuster, 569 F.3d 946, 954 (9th Cir. 2009).
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 14 of 21

70. Direct Liability. A party who initiates or makes the calls is liable for any TCPA

violations. A party who does not initiate or make the calls, but is so involved in the placing of the

calls, may be deemed to have initiated them and thus liable. A court must look to the totality of

the facts and circumstances, including the extent to which the party willfully enabled a violation

of the TCPA, assisted therein, and knowingly allowed the use of its services for unlawful

purposes. Mey v. All Access Telecom, Inc. et al, see also, United States v. Dish Network LLC,

No. 09-cv-3073, 2017 U.S. Dist. LEXIS 8553 (C.D. Ill. June 5, 2017).

71. Vicarious Liability. “[A] defendant may be held vicariously liable

for TCPA violations.” Gomez v. Campbell-Ewald Co., 768 F.3d 871, 879 (9th Cir. 2014).

Vicariously liable includes actual authority, apparent authority, and ratification. Cabrera v. Gov't

Emps. Ins. Co., 452 F. Supp. 3d 1305, 1316 (S.D. Fla. 2014). The “essential element” of an

agency relationship is the “principal's control over the agent's actions.” Wilson v. PL Phase One

Operations L.P., 422 F. Supp. 3d 971, 980 (D. Md. 2019) (citing Rest. (3d) of Agency § 1.01,

cmt. f). A principal that learns of illegal behavior committed by its agents, chooses to do nothing,

and continues to receive the gains, ratifies the agent’s acts. See United States v. Dish Network

L.L.C., 954 F.3d 970, 976–77 (7th Cir. 2020), cert. dismissed, 141 S. Ct. 729, 208 L. Ed. 2d 508

(2021). “Evidence of these kinds of [agency] relationships… consumers may acquire through

discovery, if they are not independently privy to such information.” In re Joint Petition Filed by
Dish Network, LLC, 28 FCC Rcd. 6574, 6593 (2013).

72. “Sellers are ‘in the best position to monitor and police TCPA compliance by

third-party telemarketers,’ and vicarious liability incentivizes companies to keep their

telemarketers in compliance with the law. Bradley v. DentalPlans.com., No. CV CCB-20-1094,

2022 WL 2973979, at *7 (D. Md. July 27, 2022) (citing In re Joint Petition Filed by Dish

Network, LLC, 28 FCC Rcd. 6574, 6588 (2013)). Consumers would have no “relief from

intrusive robocalls if Sellers could ‘avoid potential liability by outsourcing its telemarketing

activities to unsupervised third parties,’ who are often ‘judgment proof, unidentifiable, or located
outside the United States.’ Id.
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 15 of 21

73. Personal Liability. Individuals may be personally liable for TCPA violations

when they “actually committed the conduct that violated the TCPA, and/or actively oversaw and

directed this conduct.” City Select Auto Sales Inc. v. David Randall Assocs., 855 F.3d 154, 162

(3d Cir. 2018); see also 47 U.S.C. § 217.

74. Florida Leads. “Any person who offers for sale any consumer information which

includes residential, mobile, or telephonic paging device telephone numbers… shall screen and

exclude those numbers which appear on the division’s then-current ‘no sales solicitation calls’

list.” Fla. Stat. § 501.059(4). The “no sales solicitation calls” list is updated quarterly with

Florida phone numbers that are on the DNCR. Id. at § 501.059(3)(d).

CLASS ACTION ALLEGATIONS

75. Pursuant to Civ. R. 23(b)(2) and 23(b)(3) of the Federal Rules of Civil Procedure,

Plaintiffs brings this action on behalf of themselves, and three Classes of persons similarly

situated in order to remedy the ongoing unlawful business practices alleged herein and to seek

redress on behalf of all those persons who have been harmed thereby, including injunctive relief.

76. Class Definitions. Plaintiffs propose the following Classes:

The Failure To Identify Class

All people in the United States (1) who within four years prior to the filing of this action,
(2) received more than one telephone solicitation via call or text message within any 12-

month period, (3) to their residential cellular telephone number, (4) where the call or text

did not disclose the identity of the individual caller and the identity of the entity on whose

behalf the call or text was made.

The Do Not Call Class

All people in the United States (1) who within four years prior to the filing of this action,

(2) received more than one telephone solicitation via call or text message within any 12-
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 16 of 21

month period, (3) to their residential cellular telephone number, (4) while listed on the

national Do Not Call Registry.

The Automated Calls Class

All people in the United States who (1) within four years prior to the filing of this action,

(2) Defendants sent a text message or initiated a call to their cellular telephone, (3) using

the same equipment or type of equipment utilized to send text messages or calls to

Plaintiffs.

The Florida Leads Class

All Florida residents (1) whose phone number was sold (2) while listed on the Florida

“no sales solicitation calls” list (4) within four years prior to the filing of this action.

77. Numerosity. Proposed classes with hundreds of members are routinely held to

satisfy the numerosity requirement. In determining whether to certify a class, it is not necessary

for a court to know the precise number of class members. Rather, the court may rely upon

reasonable inferences drawn from the known facts. Here, the Classes are so numerous that

joinder of all members would be impracticable. The exact size of the Classes and the identity of
the members are readily ascertainable from business records and likely number in at least the

tens of thousands. Upon information and belief, Defendants’ sent millions of texts and initiated

millions of calls in the last four years.

78. Common Questions of Law and Fact. There are questions of law and fact

common to the proposed Classes. These questions include, inter alia:

i. Did they receive a text or call from Defendants?

ii. Was the number called registered on the Do Not Call Registry?

iii. Did Defendants use an ATDS?


iv. Were the calls for an emergency purpose?
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 17 of 21

v. Did the text message or call properly identify the sender?

79. Typicality. Under Rule 23(a)(3), the claims or defenses of the representative

parties must be typical of the claims or defenses of the class. This requirement seeks to ensure

that the interests of the named representatives align with the interests of the members of the

proposed class. A named plaintiff's claim is typical if the claim arises from the same practice,

event or course of conduct giving rise to the other class members’ claims and claims are based

on the same legal theory. Plaintiffs’ claims herein are typical of those of the Classes they seek to

represent. Plaintiffs and the Class members claims arise from the same conduct of Defendants:

text message and calls to people on the DNC registry, no identification of the sender, and calls

and texts sent using an ATDS without express written consent. There are no unique issues or

defenses to Plaintiffs claims. Plaintiffs’ interest, to identify the spammers, aligns with members

of the Class.

80. Adequacy. The named representatives must have common interests with the

unnamed members of the class, and it must be apparent that the named representatives will

vigorously prosecute the interests of the class through qualified counsel. Plaintiffs are adequate

representatives of the Classes because their interests are common with the interests of the

Classes, and they will fairly and adequately protect the interests of the Classes by pursuing this

matter. Plaintiffs are represented by counsel competent and experienced in TCPA and class
action litigation.

81. The Class Is Clearly Defined and its Members Identifiable. A class is

sufficiently ascertainable when class members can be identified based on objective criteria. The

Classes are ascertainable using objective criteria. Methods to be used include comparing the

numbers texted to the DNC directory and reviewing records to determine batches of texts sent

without proper identification of the sender.

82. Rule 23(b)(3) issues. The questions of law and fact common to the class members

predominate over questions affecting only individual members. A class action is superior to
multiple individual suits because it conserves judicial resources, promotes consistency and
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 18 of 21

efficiency of adjudication, and deters illegal activities. The interest of individual members of the

Classes in individually controlling the prosecution of separate claims against Defendant are small

because the damages in an individual action for violation of the TCPA are small. Plaintiffs are

not aware of any litigation concerning this controversy already commenced by others who meet

the criteria for class membership described above. Managing this case as a class action should

have no significant difficulties once Defendants are identified.

Further, the law applicable to each putative class member is identical. The facts are too.

Ultimately, the basic questions in this case are the same for all Class members: Did Defendants

call or text a putative class member without authorization using an ATDS? For the DNC class

the question is did Defendants call or text a putative class member who was registered on the

DNC registry? For the Failure to Identify class the question is did the call or text properly

identify the sender? Precedent demonstrates these questions can be litigated as a class.

83. Rule 23(b)(2) issues. Defendants have acted on grounds generally applicable to

the Classes, thereby making final injunctive relief and corresponding declaratory relief with

respect to the Classes appropriate on a class wide basis. Moreover, the telemarketing violations

made by Defendants are likely to continue in the future if an injunction is not entered.

FIRST CAUSE OF ACTION

Violations of 47 U.S.C. § 227(c) & 47 C.F.R. § 64.1200(d)(4)


(On Behalf of Plaintiffs and the Failure To Identify Class)

84. Defendants initiated telemarketing calls and texts to the residential cellular

telephones of Plaintiffs, and members of the Failure To Identify Class, without disclosing the

identity of the individual and identity of the entity on whose behalf the calls and texts were

made, in violation of 47 U.S.C. § 227(c) and 47 C.F.R. § 64.1200(d)(4).

85. As a result of the violations of 47 C.F.R. § 64.1200(d)(4), Plaintiffs and members

of the Failure To Identify Class have been damaged and are entitled to an award of $500.00 in

statutory damages for each violation, pursuant to 47 U.S.C. § 227(c)(5)(B).


Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 19 of 21

86. Because the violations were knowingly and willfully, the court should award

$1,500.00 in statutory damages for each violation, pursuant to 47 U.S.C. § 227(c)(5)(B)-(C).

87. Plaintiffs and members of the Failure To Identify Class are also entitled to and

seek injunctive relief requiring Defendants to disclose the name of the individual and the name

of the entity on whose behalf any telemarketing calls or text messages are sent.

SECOND CAUSE OF ACTION

Violations of 47 U.S.C. § 227(c) & 47 C.F.R. § 64.1200(c)(2)

(On Behalf of Plaintiffs and the Do Not Call Class)

88. Defendants’ telephone solicitations via calls and text message to the residential

cellular telephones of Plaintiffs, and members of the Do Not Call Class, while on the National

Do Not Call Registry constitutes a violation of 47 U.S.C. § 227(c) and 47 C.F.R. § 64.1200(c)(2).

89. As a result of the violations of 47 C.F.R. § 64.1200(c)(2), Plaintiffs and members

of the Do Not Call Class have been damaged and are entitled to an award of $500.00 in statutory

damages for each violation, pursuant to 47 U.S.C. § 227(c)(5)(B).

90. Because the violations were knowingly and willfully, the court should award

$1,500.00 in statutory damages for each violation, pursuant to 47 U.S.C. § 227(c)(5)(B)-(C).

91. Plaintiffs and members of the Do Not Call Class are also entitled to and seek

injunctive relief prohibiting Defendants from sending telephone solicitations via calls and text
messages to phone numbers on the DNCR.

THIRD CAUSE OF ACTION

Violations of 47 U.S.C. § 227(b) & 47 C.F.R. 64.1200(a)(1)-(2)

(On Behalf of Plaintiffs and the Automated Calls Class)

92. Defendants used of an ATDS, artificial voice, or prerecorded voice to contact

Plaintiffs and members of the Automated Calls Class in violation of 47 U.S.C. § 227(b) and 47

C.F.R. 64.1200(a)(1)-(2).
Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 20 of 21

93. As a result, Plaintiffs and members of the Automated Calls Class have been

damaged and are entitled to an award of $500.00 in statutory damages for each violation,

pursuant to 47 U.S.C. § 227(b)(3)(B).

94. Because the violations were knowingly and willfully, the court should award

$1,500.00 in statutory damages for each violation, pursuant to 47 U.S.C. § 227(b)(3)(B)-(C).

95. Plaintiff and members of the Automated Calls Class are also entitled to injunctive

relief prohibiting Defendants from using an ATDS, artificial voice, and prerecorded voice when

sending telemarketing text messages or making telemarketing calls without the prior express

written consent of the called party.

FOURTH CAUSE OF ACTION

Violations of Fla. Stat. § 501.059 (4)

(On Behalf of Plaintiff Scharf and the Florida Leads Class)

96. Defendants sold the phone numbers of Plaintiff Scharf, and members of the

Florida Leads Class, while their phone numbers were listed on Florida’s “no sales solicitation

calls” list in violation of Fla. Stat. § 501.059 (4).

97. As a result, Plaintiff Scharf and members of the Florida Leads Class have been

damaged and are entitled to an award of $500.00 in statutory damages for each violation,

pursuant to pursuant to Fla. Stat. § 501.059 (10)(a)(2).


98. Because the violations were knowingly and willfully, the court should award

$1,500.00 in statutory damages for each violation, pursuant to Fla. Stat. § 501.059 (10)(a)(2).

99. Plaintiff and members of the Florida Leads Class are also entitled to and seek

injunctive relief, pursuant to Fla. Stat. § 501.059 (10)(a)(1), prohibiting Defendants from selling

phone numbers listed on Florida’s “no sales solicitation calls” list.

RELIEF REQUESTED
Plaintiffs respectfully request that the Court grant Plaintiffs and all Class members the

following relief against Defendants:


Case 1:22-cv-02697 Document 1 Filed 09/07/22 Page 21 of 21

A. An order allowing expedited discovery to identify the parties liable for the spam

received by Plaintiffs and class members;

B. Certification of the proposed Classes;

C. Appointment of Plaintiffs as class representatives;

D. Appointment of the undersigned as counsel for the Classes;

E. An order requiring Defendants to disclose the actual name of the individual as well as

the actual name of the entity on whose behalf any calls or text messages are sent

when telemarketing;

F. An order enjoining Defendants from making call or text message telephone

solicitations to phone numbers on the DNCR;

G. An order enjoining Defendants from using an ATDS, artificial voice, and prerecorded

voice when sending text messages or making calls without the consent of the called

party;

H. An order enjoining Defendants from selling phone numbers listed on Florida’s “no

sales solicitation calls” list.

I. An award of damages to Plaintiffs and the Classes, as allowed by law; and

J. Orders granting such other relief as the Court deems necessary, just, and proper.

JURY DEMAND
Plaintiffs request a jury trial as to all claims of the Complaint so triable.

DATED September 6, 2022 Respectfully Submitted,

/s/ James Wertheim


James Wertheim
Bar No. OH0055
LawHQ, P.C.
299 S. Main St. #1300
Salt Lake City, UT 84111
385-285-1090 Ext 30049
jim@lawhq.com

Attorney for Plaintiffs

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