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Manage Workplace Information

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Prabath Galagamge
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97 views2 pages

Manage Workplace Information

Uploaded by

Prabath Galagamge
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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TERTIARY AND VOCATIONAL EDUCATION COMMISSION

COMMON WRITTEN EXAMINATION

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NVQ Level 05 - Semester I
Information and Communication Technology

MANAGE WORKPLACE INFORMATION EMPM 01 Three Hours

* Answer any five (05) questions including the question no. 1

1. Improving Information Management practices is a key focus for many


organizations, across both private and public sectors. Effective information
management is not easy. There are many systems to integrate, a huge range
of business needs to meet, and complex organizational issues to address.

I. Define the terms of “Data and Information” (04 marks)


II. Name four characteristics of good information? (04 marks)
III. What are the four main components of an Information Management? (04 marks)
IV. What are the four main function of an Information System? (04 marks)
V. What are the main three categories of Information System? (04 marks)

2. Policies and procedures are an essential part of any organization. Together,


policies and procedures provide a roadmap for day to day operation. They
ensure compliance with laws and regulations, give guidance for decision
making and streamline internal processes.
I. Define the Policy, Procedure and Law? (06 marks)
II. Write down five workplace policies in an organization? (05 marks)
III. Describe the importance of policies to the workplace? (05 marks)
IV. Write down four good filing practices for paper-based files?? (04 marks)

3. Forecasting plays a major role in the operation of modern management. It is


an important and necessary aid to planning and planning is backbone of
effective operations. Many organizations have failed because of lack of
forecasting or faulty forecasting on which the planning was based?

I. What do you mean by Forecast and Forecasting? (05 marks)


II. State two software tool used to forecast? (02 marks)
III. Explain what are the qualitative forecasting methods and quantitative (05 marks)
forecasting method?
IV. “Forecasting plays a major role in the operation of modern (08 marks)
management” explain the statement?

4. ABC company’s last year demand was decreased. They have decided to
conduct a Market Research for solving above problem.

I. What do you mean by Market Research? (03 marks)


II. Explain what are the methods to conduct the Market Research? (06 marks)
III. State five importance / advantages of conducting Market Research? (06 marks)
IV. What are the data collection methods can be used for quantitative (05 marks)
and qualitative methods?

5. Data analysis is important in business to understand problems facing an


organization, and to explore data in meaningful ways.

I. What do you mean by data analyze? (05 marks)


II. Explain what are the three types of data analysis techniques? (05 marks)
III. State five advantages of analyze a data? (05 marks)
IV. How does the Mathematical Modeling support to solve the problem? (05 marks)

6. Write short notes with necessary examples on the following:

I. Documentation (05 marks)

II. MIS (05 marks)

III. Prejudice and Bias (05 marks)

IV. Performance Evaluation (05 marks)

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