Brief

Introduction
UPI, BHIM,
on

*99# & IMPS

 Products Brief

Part 1
IMPS – Immediate Payment Service

Part 2
UPI - Unified Payment Interface

Part 3
BHIM - Bharat Interface for Money

Part 4
*99# - National Unified USSD Platform
 Product Launch!
30th December, 2016

25th August, 2016

28th August, 2014 BHIM

26th November, 2010 UPI
*99#
IMPS
1
IMPS
Immediate Payment Service
“
An innovative
“real-time” payment service that is available
“round-the-clock”
(even on holidays) and facilitates interbank
(available with select PPIs also), Account to
Account (or to wallets* also) fund transfer
 IMPS at a glance

Service Fund transfer (Using)

Products Mobile No. & MMID Account no. & IFS Code Aadhaar No.

Receiver’s
Receiver’s mobile Receiver’s Aadhaar
Inputs Needed bank A/C no. &
number & MMID number
IFS code

Initiating channels Mobile / Internet / ATM / Branch

Access mechanism SMS / Mobile APP / WAP / POS / IVR
Remitter: Needs to be Mobile banking registered , however the registration is not
required
for initiating transaction using Internet/ATM/Branch
IMPS enabling process
Beneficiary : No need to be Mobile banking registered for receiving funds using bank
account details or Aadhaar Number
 Benefits

Real-time domestic 24 X 7 X 365 Simple, fast and easy Fast, Inexpensive,

fund transfer availability to use Safe and secure

Financial and non-

AADHAAR No. based Alternate input
Channel Independent financial service
transaction enabled options
available

Multiple access
mechanism
Products

•Person to Person fund transfer

P2P •Using Mobile number & MMID

•Person to Account fund transfer

P2A • Using Account number & IFS Code

•Aadhar Base Remittance Services

ABRS • Using Aadhaar number

FIR • Foreign Inward Remittance

Channels

Self- service
Assisted Channel
Channel
Mobile Branch
• Mobile Application
• SMS Using Banks Business
Correspondents Outlets

Internet
Using PPI Outlets
• Internet Banking

ATM
 Understanding IMPS

MMID ( Mobile Money Identifier ) : NBIN + 3 digit ( Eg – 9229XXX)

Switching Fee : NPCI charges to remitter bank for routing the transaction to beneficiary bank or
destination bank. Per transaction 50P

Maximum Limit per Transaction : Rs 2,00,000 /- ( In case of PPI – Rs 5000 )

Settlement Cycles – There are 4 settlements cycles on a RTGS working day. ( Refer Circular –
64)
• 1st Cycle: 23:00 Hrs to 09:59 Hrs 2nd Cycle: 10:00 Hrs to 13:59 Hrs
• 3rd Cycle: 14:01 Hrs to 17:29 Hrs 4th Cycle: 17:30 Hrs to 22:59 Hrs
Process Flow
 Foreign Inward Remittance Process Flow

Customer (outside India) will visit the MTO/Foreign Bank for initiating
Remittances to India, for a credit to a Beneficiary’s account in India having Foreign Inward Remittances into Bank accounts through
a CASA/NRE account Intermediary Bank now allowed using IMPS

MTO/Foreign Bank will fund its own account with Partner

Bank/Intermediary Bank in India and instruct Intermediary Bank to transfer
to Beneficiary Bank using IMPS P2A services Credit

MTO’s Partner Bank/Intermediary Bank in India will initiate IMPS

transaction using Beneficiary account number & IFS Code
All relevant statutory guidelines/practices to be followed by
participating Banks
After authentication MTO’s Partner Bank shall debit the MTO’s
corresponding account held in INR and transaction is forwarded to NPCI
for credit to Beneficiary
Compliance
NPCI routes the transaction to respective Beneficiary Bank, and
Beneficiary Bank credits the Beneficiary account
• Remitter sends remitter details to Beneficiary bank
MTO’s Partner Bank/Intermediary Bank will receive the transaction status • Beneficiary bank receives funds through identification of specific code
and sends the status back to MTO

MTO confirms to remitter/customer about transaction processed Process

successfully.
Foreign Inward Remittance Transaction Flow
2
UPI
Unified Payment Interface
“
Unified Payments Interface (UPI) is a system
that powers multiple bank accounts into a single
mobile application (of any participating bank),
merging several banking features, seamless
fund routing & merchant payments into one
hood. It also caters to the “Peer to Peer” collect
request which can be scheduled and paid as per
requirement and convenience
 UPI Features

Push and Pull UPI ID Transfer using Banks – One App for all Single Click 2
Payments (‘Username@PS Single identifier (Payment transaction Factor
PName’) like Virtual Service needs Authentication
(No need to Address or Provider) will
share Bank Aadhaar No provide App to
account details) customers of
any bank
 Benefits

To End User To Merchant To Bank

▰ Privacy - Share only Virtual Address and ▰ Seamless fund collection from customers - ▰ Simple (Single click 2FA)
no other sensitive information single identifiers
▰ Universal App for transactions
▰ Multiple Utility - Cash on delivery/bill ▰ No risk of storing customer’s virtual address
split sharing/ merchant payments / like in Cards ▰ Leverages existing Infrastructure
remittances
▰ Tap customers not having credit/debit cards ▰ Secure
▰ One Click 2 FA - Authorize transaction by
entering only the PIN ▰ Suitable for e-Com & m-Com/ ▰ Payments basis Single/Unique Identifier

▰ Work across various interfaces - ▰ Resolves the COD collection problem ▰ Tap C2B segment & E-Com / M-Com
Payment request generated on Web
interface; authorized on Mobile interface ▰ Single click 2FA facility to the customer -
(App) seamless Pull

▰ Payment through Aadhaar Number - Pay ▰ In-App Payments (IAP)

using the Aadhaar number

▰ Availability & Security - Available

24*&*365. Customer does the transaction
Simple Enabling Steps for Customers

Download UPI App from

PlayStore

Install the App on Phone

Set App login

Create a virtual address

Add your bank address

Set UPI PIN

Start transacting using

UPI
 Participants

PAYMENT
PSPs will be banks SERVICE NPCI Provides UPI
who will provide PROVIDER BANKS NPCI Interface
Apps (PSP)

Merchant or Customer’s bank

(account relationship)
App Types

Existing bank UPI Exclusive Common App -

Apps Apps BHIM
Transaction Types

Non -
Financial
Financial

Sending Collecting Merchant

Money (P2P) Money (P2P) Payments Mobile Banking
Registration

Check Balance

Generate
UPI Pin

Change
UPI Pin
Interfaces - Access Mechanism

Mobile APP Dialing Option Internet (collect)

You may choose to raise

a payment request
through vpa or Scan the
QR code to pay

aseem@upi
How UPI is different
from existing
Payment Methods
UPI Transaction Flows
P2P
 Pay Transaction - 4 Party

 Person Initiated Payment by using UPI App

Remitter Bank
5 6

2 3

9 4
Remitter PSP UPI Beneficiary PSP
10 7 8
1

Person enters UPI

PIN
Beneficiary Bank
 Collect Transaction - 4 Party

 Person Initiated Payment by using UPI App

Person enters UPI
PIN to approve

Remitter Bank
5 6

2 3

9 4
Beneficiary PSP UPI Remitter PSP
10 7 8
1

Person initiates a
collect request
Beneficiary Bank
Eligible Members

▰ Direct Member Banks

▰ Merchant through Banks

 Overall Onboarding Process

Go-Live ( Production)
•Closed user group
•After 1000 unique users +
Sign-offs and 5000 transactions &
Approvals acceptable decline rate
•Certification sign off then bank can upload app
Certification testing on store
•Product App testing sign
(UAT) off
•Comfort Round •Risk , NDC , FRM , RGCS ,IT
Documentation and Approvals
•UAT
Risk Reports •App testing
Sandbox testing( To
be done by first time
TSP)
Onboarding initiation
 Onboarding Steps

Once Testing is done

ensure the App and
other Risk reports
Execute Test cases are ready for Go Live
within the Slot
Provided
Submit requirement
Template in CFLOW ( Execute both the
to commence the rounds Comfort and
Share IP Config form testing UAT)
to whitelist the IP
( TAT is 3days)
Define Scope and (TAT is 4days)
Testing Category
Readiness for testing
 PSP Apps - Best Practice

Application Account Addition Blocking

Limitation of VPA
Password before VPA unwanted collect
creation
Security creation initiators

Account+IFSC
Marking “Verified
option and QR code read
SPAM marking Merchants” for
Aadhaar option and generation
whitelisted
for payment

Displaying the
Transaction In app Deemed
name of
History notifications to transaction
beneficiary
Download the customers Status
customer in Bold
 Brief details on UPI 2.0

Independent mandate service with UPI framework which

customer, merchants & corporate can avail without any
E Mandate intervention (Both as Payer & Payee Initiated)

Repetitive payments made simple

Signed Intent & QR will be allowed only to Signed Intent
trusted PSP Apps. Provides additional and Encrypted
security
UPI QR code

View original Bill in PDF format. It would

exactly look like customer’s original bill.
Bill in the Inbox This feature can be utilised for bill
payments, invoices, financial services etc.
Going digital for bills will help save
Using Biometric authorisation in paper cost
UPI 2.0, transaction can be
approved by Fingerprint/ IRIS Transaction authorization using Aadhaar
basis device capability.
UPI Use Cases
Dynamic QR on the Dynamic QR on the Dynamic QR on MPOS Dynamic QR on published Dynamic QR on the
terminal charge slip terminal display screen being carried by delivery on bills merchant website
boy (COD)

Dynamic QR on merchant Dynamic QR on PCPOS Static QR on Retail outlet Static QR on merchant

App Machine App
Collect Request

Pay Rs.2337.08

Collect Request initiated on Collect Request initiated on

merchant website merchant mobile application
3
BHIM
Bharat Interface for Money
“
Bharat Interface for Money (BHIM) is an app that
lets you make simple, easy and quick payment
transactions using Unified Payments Interface
(UPI). User can make instant bank-to-bank
payments and Pay and collect money using just
Mobile number or Virtual Payment Address (VPA
or UPI ID)
 BHIM Features

Send Money Receive Money

(Using Mobile No, Aadhaar Option to SPAM, Block & Scan & Create QR Code to View & Download
No, A/C & IFSC, UPI ID & (Using Mobile No & UPI Unblock a Customer Send & Receive Money Transaction history
ID)
Saved Beneficiary)

Transactions limit of User can switch between Making payments by

Available in 12 vernacular Creates a default UPI ID
10,000/- per txn & multiple accounts & selecting a contact from
languages (mobileno@upi)
20,000/- per day banks contact list

User has option to Can switch between SIMs

Option to raise a query /
Reverse/Return the Option to save beneficiary in case of dual SIM User can check pending
complaint for a
money by clicking on for future transactions handsets (if both SIM are request
transaction
“Return Transaction” registered)
 New features in BHIM v1.4

Scan & Pay on Application Improvised refund option for

Passcode Screen. Quick wrong credit (customer sends Blocking/Unblocking Misleading
payments money to unintended person) VPA

Push Message and Support (voice over) for

Notification (Geo Location) blind citizens to use BHIM Reading Bharat QR

Customizable payment
scheduer(including VPA, Filter for transaction Simplifying customer
Amount, etc.) history details complaints and Resolution

Additional Language *Block the rooted/jail broken Deleting recently changed bank
(Urdu) BHIM installation account

39
Benefits
 BHIM On-boarding steps for Customers

Download BHIM App

Install the App on Phone

Select preferred language

Select SIM (if dual SIM)

Add your bank & Account

Set UPI PIN

Set 4 digit App Passcode

Start transacting using

UPI
BHIM Transaction Flows
P2P
 Pay Transaction - 4 Party

 Person Initiated Payment by using UPI App

Remitter Bank
5 6

2 3

9 4
Remitter PSP UPI Beneficiary PSP
10 7 8
1

Person enters UPI

PIN
Beneficiary Bank
 Collect Transaction - 4 Party

 Person Initiated Payment by using UPI App

Person enters UPI
PIN to approve

Remitter Bank
5 6

2 3

9 4
Beneficiary PSP UPI Remitter PSP
10 7 8
1

Person initiates a
collect request
Beneficiary Bank
BHIM Eligible Members

▰ Banks live on UPI

 BHIM Onboarding Process for Banks

Certification testing Sign-offs and Go-Live ( Production)

(UAT) Approvals •Closed user group
Sandbox testing( To •Comfort Round •Certification sign off •After 1000 unique users
Documentation and + 5000 transactions &
Onboarding initiation be done by first time •UAT •Product App testing sign
Risk Reports •App testing off acceptable decline rate
TSP) then bank can upload
•Risk , NDC , FRM , RGCS
,IT Approvals app on store
4
*99#
National Unified USSD Platform
“
*99# - a USSD based mobile banking service has
been launched to take the banking services to
every common man across the country. Banking
customers can avail this service by dialing *99#,
a “Common number across all Telecom Service
Providers (TSPs)” on their mobile phone and
transact through an interactive menu displayed
on the mobile screen.
 *99# Services

•Send Money (VPA)

•Send Money (Mobile No.)
Financial Transactions •Send Money (IFSC & Account No.)
•Send Money (Aadhaar)
•Request Money

•Check Balance
Non-Financial Transactions •Transactions
•UPI PIN (Generate & Change)

•Aadhaar Linking Status(*99*99#)

Value Added Service
•PMJDY A/C Overdraft Status (*99*99#)
Benefits

Simplicity
Easy
User required to
Accessibility just dial a short
No internet code
connection
required

Language Convenient
Flexibility
Single code across
Available in 12
all Operators
languages

Real Time Round the

Transaction Clock
Immediate in Availability
nature Works 24*7*365
Ecosystem

•Available across all 9

TSP Telecom Service
Providers

•45 Banks– Includes

all 27 Public Sector
Banks
Banks and & leading
Private Sector Banks
*99# On-boarding steps

Dial *99#

Select preferred language

Add your bank & Account

Set UPI PIN

Start transacting using *99#

*99# Transaction Flows
P2P
 Pay Transaction - 4 Party

 Person Initiated Payment by using UPI App

Remitter Bank
5 6

2 3

9 4
Remitter PSP UPI Beneficiary PSP
10 7 8
1

Person enters UPI

PIN
Beneficiary Bank
 Collect Transaction - 4 Party

 Person Initiated Payment by using UPI App

Person enters UPI
PIN to approve

Remitter Bank
5 6

2 3

9 4
Beneficiary PSP UPI Remitter PSP
10 7 8
1

Person initiates a
collect request
Beneficiary Bank
*99# Eligible Members

▰ Banks live on UPI

 *99# Onboarding Process for Banks

Certification testing Sign-offs and Go-Live ( Production)

(UAT) Approvals •Closed user group
Sandbox testing( To •Comfort Round •Certification sign off •After 1000 unique users
Documentation and + 5000 transactions &
Onboarding initiation be done by first time •UAT •Product App testing sign
Risk Reports •App testing off acceptable decline rate
TSP) then bank can upload
•Risk , NDC , FRM , RGCS
,IT Approvals app on store
Important Points to Remember
 Services Dial Strings

SC Layer 1 Layer 2 Layer 3 Layer 4 Layer 5 Layer 6 layer 7

99 1 1 8879754974 100 1234 1 or 2
Send Money Using Mobile No. Enter beneficiary's Mobile No. Enter Amount UPI Pin 1 to save 2 to exit
99 1 2 rohanjain@upi 100 1234 1 or 2
Send Money Using Payment Address Enter beneficiary's VPA Enter Amount UPI Pin 1 to save 2 to exit
99 1 3 1 to 20 100 1234
Send Money Using Saved Beneficiary Select beneficiary from the list Enter Amount UPI Pin
99 1 4 ucba0001047 100470110005866 100 1234 1 or 2
Send Money Using IFSC, Account No. Enter beneficiary's IFSC Beneficiary's A/C No. Enter Amount UPI Pin 1 to save 2 to exit

99 2 8879754974 / rohanjain@upi 100

Request Money Enter beneficiary's Mobile No or VPA Enter Amount

99 3 1234
Check Balance UPI Pin
 UPI, BHIM, IMPS & *99# in nutshell

Sr. No Features BANK's UPI APP BHIM *99# IMPS

1 Launch Year 25th August, 2016 30th December, 2016 28th August, 2014 22nd November, 2010
2 Availability 24*7*365 24*7*365 24*7*365 24*7*365
3 Languages Available English 13 13 Varies across members

4 User Interface PSP ( Guidelines from NPCI) Standard Standard Varies across members

5 Channel Mobile (Data) Mobile (Data) Mobile (USSD) Branch, INET, Mobile, ATM, IVR, SMS

6 Charges Channel Charges ( Data & SMS) Channel Charges ( Data & SMS) Channel Charges 0.50/txn) Channel + Bank charges

7 Transaction Limit per txn 10,000 5,000 Bank's - 2,00,000 , PPI's – 5,000
1,00,000
Transaction Limit per
8 20,000 20,000 Bank’s discretion
day 1,00,000
9 Ecosystem (till date) Bank - 55 Banks - 55 Bank - 45, Telco's – 9 Bank - 237, PPI – 25
Created on Bank's UPI APP, can Created on BHIM, can be used on Created on *99#, cannot be used on
10 MPIN / UPI PIN Works on existing channel authentication
be used on *99# & BHIM *99# & Bank's UPI APP BHIM & Bank's UPI APP
Account + IFSC, Mobile No, VPA, Account + IFSC, VPA, Mobile No,
11 Send Money Using Account + IFSC, VPA, Aadhaar Account + IFSC, Mobile+MMID, Aadhaar No.
Aadhaar Aadhaar
12 Services Pay & Collect Pay & Collect Pay & Collect Pay
THANKS!
Any questions?