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2 Air Transport and Flight Operation

This document outlines key aspects of airline cabin crew training, including airport layout and security processes, aviation time references, and flight phases. It describes the landside, terminal, and airside areas of an airport, as well as security screening procedures for cabin crew. It also explains the phases of flight from pre-flight to disembarkation and defines a sterile flight deck as the critical stages of take-off, approach, and landing when cabin crew must not interrupt pilots.

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Smiley Miley
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88 views4 pages

2 Air Transport and Flight Operation

This document outlines key aspects of airline cabin crew training, including airport layout and security processes, aviation time references, and flight phases. It describes the landside, terminal, and airside areas of an airport, as well as security screening procedures for cabin crew. It also explains the phases of flight from pre-flight to disembarkation and defines a sterile flight deck as the critical stages of take-off, approach, and landing when cabin crew must not interrupt pilots.

Uploaded by

Smiley Miley
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Airline Cabin Crew Training

AIR TRANSPORT AND


FLIGHT OPERATION

1
THE AIRPORT AND PASSENGER PROCESSING
THE PHYSICAL LAYOUT OF AN AIRPORT
Landside
➔ the part of accessible to everyone who comes to the airport
➔ also called the “groundside”
➔ includes the general entry areas to the airport, such as access roads and ground
transportation access
Terminal
➔ divided into arrival and departure sections, provides a physical structure that serves
to control access to and from the airside.
Airside
➔ airside has controlled access and is kept secure
➔ include all runways, taxiways and aprons leading to the ramp adjacent to the airport
terminal building
◆ Runway
● Main runways are usually oriented to line up with the prevailing wind
patterns, so airplanes can take off into the wind and land with it
● A runway can be surfaced with grass, dirt, sand, gravel,asphalt or
concrete, depending on the size, weight and type of aircraft landing at
the facility.
◆ Taxiway
● to get from the gate to a main runway for takeoff and from a
● main runway to the gate after landing they use taxiways
◆ Apron
● Parking areas for aircraft away from terminals
◆ Ramp
● area where aircraft park next to a terminal to load passengers and
baggage
● Also called as “tarmac”

◆ Traffic Control Center


● a facility responsible for controlling aircraft flying in a particular volume
of airspace at high altitudes between airport approaches and departures

2
CABIN CREW AIRPORT SECURITY CHECKPOINTS
Security screening areas are located inside terminal buildings and at airside entry points
around airports, for catering and aircraft servicing vehicles.

When passing through security screening, the same rules are applied to staff and
passengers alike. These rules may apply depending on the airport.
➔ Removal of laptop computers and mobile phones from baggage;
➔ Presentation of toiletry items and other liquids in containers of 100 ml or less, in
resealable transparent plastic bags
➔ Removal of outer clothing e.g. coats, jackets, etc
➔ Removal of shoes
➔ Removal of metal objects and clothing from the body including coins

THE TIME REFERENCE SYSTEM USED IN AVIATION


Timetables
➔ Passengers will often choose a particular airline because of the time of day the flight
departs or arrives at destination
Crew Rosters & Flight Assignments
➔ Cabin crew must be able to tell the time and read their roster/assignment correctly,
otherwise they may miss or delay their flight;
Aircraft Planning
➔ Assigning aircraft when it lands, allowing sufficient time for the aircraft to be cleaned,
catered and serviced.

FLIGHT OPERATIONS
PHASES OF FLIGHT
Pre-Flight & Customer Boarding
➔ At this stage the crew commence pre-flight safety and security checks and prepare
the aircraft to receive passengers.
Pushback
➔ If the aircraft is ‘nose-on’ to a boarding gate, a towing vehicle is connected to push
the aircraft back. One or more main engines may be running. At this point cabin crew
will prepare the doors for departure and put everything away for take-off.
PRE TAKE-OFF/TAXI
➔ With engines running, the aircraft will move under its own power onto the runway.
➔ The cabin crew will carry out the safety briefing and check that all passengers and
equipment are secured ready for take-off, before immediately securing themselves in
their own jump seat.

3
TAKE-OFF
➔ This stage is from the start of the takeoff roll up to becoming airborne.
➔ Cabin crew remain sitting on their jump seat with their harness fastened, while
looking around for any signs of danger
CLIMB
➔ This stage starts when the landing gear is restricted and continues until the top of the
climb.
➔ Cabin crew are allowed to start their inflight duties after a few minutes of climb, but
must be careful to ensure that service equipment remains safely stowed while the
angle of the floor is steep.
IN-FLIGHT/CRUISE
➔ The aircraft assumes level flight, normally at a height of up to 40,000ft (12,200m) and
reaches a speed of up to 625mph (1,000kph).
➔ Cabin crew and customers can normally move about the cabin.
BEFORE LANDING/DESCENT
➔ This stage begins when the flight crew descend the aircraft and ends when the cabin
crew are instructed to take their seats for landing.
LANDING
➔ The landing stage is from when the landing gear is lowered until the aircraft has
decelerated and vacated the runway.
AFTER LANDING/TAXI
➔ A further taxi stage continues until arrival at the gate.
POST FLIGHT AND DISEMBARKATION
➔ The crew oversee the disembarkation of the customers and then complete their post
flight safety and security checks.

WHAT IS A STERILE FLIGHT DECK?


➔ The take-off, approach and landing stages are particularly busy times for the pilots
and are known as the critical stages of flight. Any distraction at this time could have
disastrous consequences and result in a major emergency incident. During these
short yet critical stages of flight, cabin crew must not interrupt the flight crew in any
way.

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