RLS-8000

Tape Library
Technical
Service Manual
501510 Rev. S
 Firmwarethe firmwarethe RLS firmwaredifferent part numbers or firm-
wareQualstarTechnical Supportfirmware

Copyright Notice

Copyright© 2011 by Qualstar Corporation — All Rights Reserved

Information contained in this document is copyrighted by Qualstar Corporation. It is

intended for use by Qualstar’s customers and prospective customers to evaluate, inte-
grate, operate and maintain Qualstar products. Customers and prospective customers
may reproduce this document as needed for these uses. Reproduction in whole or in
part for any other use or by any other party is prohibited without prior written per-
mission from Qualstar Corporation.

Every effort has been made to keep the information contained in this document cur-
rent and accurate as of the date of publication or revision. However, no guarantee is
given or implied that the document is error-free or that it is accurate with regard to
any specification. Qualstar reserves the right to modify product designs and specifica-
tions without notice.

Qualstar and the Qualstar logo are registered trademarks of Qualstar Corporation.
Other trademarks are the property of their respective owners.

501510 Rev. S iii

 Notices

Qualstar products are covered by one or more of the following patents:

6,163,139 and 6,560,061. Other patents pending.

Qualstar equipment is manufactured from new parts, or new and used parts. In some
cases, Qualstar equipment may not be new and may have been previously installed.
Regardless, Qualstar’s warranty terms apply unless the equipment is specifically
identified by Qualstar as “used” or “refurbished”.

This equipment has been tested and found to comply with the limits for a Class A dig-
ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference when the equipment is oper-
ated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruc-
tion manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense. Shielded
cables are required for this device to comply with FCC Rules. Use shielded cables
when connecting this device to others.

European Union Directive 89/336/EEC and Standard EN55022

(Electromagnetic Compatibility)

Warning
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

European Directive on Waste Electrical and Electronic Equipment (WEEE)

Qualstar encourages its customers to use current recycling practices in order to re-
duce the burden that waste electronic products place on the environment.

If you are retiring a fully functional tape library, you are encouraged to transfer the
functional unit to a new user, thereby extending the useful life of the tape library.
The manufacture of all products requires the consumption of energy. By extending
the life of the tape library, energy is conserved.

In accordance with environmental directives that are being implemented in many

countries (refer to the European Directive on Waste Electrical and Electronic Equip-
ment - WEEE) Qualstar provides customers with “End of Life Instructions” that iden-

iv 501510 Rev. S
 tify the process for recycling the materials and components that make up a Qualstar
tape library.

End of Life Instructions

Tools required

• P1 and P2 Phillips head screwdrivers

• T20 Torx head screwdriver
• Hex head (Allen) wrench/driver set
• 1/4-inch hex nut driver

Disassembly procedure

1. Remove door.

2. Remove top panel.

3. Remove side external panels.

4. Remove internal subassemblies.

Items recyclable using conventional methods

• Aluminum: Door, exterior panels, frame, robotics

• Stainless steel: Robot guides
• Steel: Some frames, fasteners
• Plastic: Window, cartridge magazines, tape cassettes
• Copper: Internal wiring, motors, SCSI cables
• Paper: Manuals

Items requiring special disposal due to lead-based solder

• Printed Circuit Boards: Controller, miscellaneous small printed circuit

boards

Items that may have salvage or resale value

• Tape drives
• EMI line power filter

Reduction of Hazardous Substances (RoHS)

Qualstar is committed to the implementation of RoHS (Restriction of the use of cer-

tain hazardous substances in electrical and electronic equipment) in accordance with

501510 Rev. S v
 the European Directive. The effectivity date for compliance is July 1, 2006, at which
time Qualstar will certify that its Tape Library products are compliant with the RoHS
standard. With the exception of Lead Based Solder, Qualstar will certify that its
products are free of all other substances listed in the Directive.

Qualstar Tape Libraries fall under the category of “Information Technology Storage
Array Systems” for which the RoHS Directive provides for a lead solder exemption.
Insofar as lead free solders are new to the electronics industry and no quality or reli-
ability data is available, Qualstar will invoke the lead based solder exemption until
such time as industry data verifies that lead free solders are capable of meeting or ex-
ceeding the documented reliability and quality standards achieved with lead based
solders.

Until such time as Qualstar replaces lead based solder with lead free solder, effected
subassemblies must be disposed of appropriately.

Technical Support Information

The best source for service-related information is your system reseller. Alternately,
the Qualstar Technical Support Department can be reached Monday through Friday,
between the hours of 6:30 A.M. and 5:00 P.M. Pacific Time, at:

Qualstar Corporation

130 W. Cochran St; Suite C

Simi Valley, CA 93065

Attn: Technical Support

Phone: (877) 444-1744, (805) 583-7744
Monday – Friday 7:00 A.M.. to 4:00 P.M. PST
E-Mail support@qualstar.com

E-Mail: sales@qualstar.com
Web: www.qualstar.com

vi 501510 Rev. S
 Table of Contents
1. Introduction ................................................................................................................... 1-1
1.1 Who Should Read This Manual ................................................................................... 1-1
1.2 Important Safety Information ..................................................................................... 1-3
1.3 Lithium Battery ............................................................................................................ 1-4
2. Description and Theory of Operation ..................................................................... 2-1
2.1 Models ........................................................................................................................... 2-1
2.2 General Description...................................................................................................... 2-6
2.2.1 Motion Systems ..................................................................................................... 2-6
2.2.2 Sensors ................................................................................................................... 2-7
2.2.3 Barcode Reader .................................................................................................... 2-10
2.2.4 Barcode Labels..................................................................................................... 2-10
2.2.5 Capacity on Demand (COD) ............................................................................... 2-10
2.3 Component Identification .......................................................................................... 2-11
2.3.1 RLS Models .......................................................................................................... 2-11
2.3.2 Handler ................................................................................................................ 2-12
2.3.3 Field-Replaceable Units (FRUs) ......................................................................... 2-13
3. The Operator Interface ............................................................................................... 3-1
3.1 The Door Lock ............................................................................................................... 3-1
3.2 Using the Menu System ............................................................................................... 3-1
3.2.1 The MENU Control Key ........................................................................................ 3-2
3.2.2 The (UP) and (DOWN) Control Keys............................................................. 3-2
3.2.3 The ENTER Control Key ...................................................................................... 3-3
3.2.4 The EXIT Control Key........................................................................................... 3-3

3.2.5 The (Daisy) Key ................................................................................................ 3-4

3.3 Quick Operation Menu ................................................................................................. 3-4
3.3.1 OPEN & PARK LEFT command .......................................................................... 3-4
3.3.2 OPEN & PARK RIGHT command........................................................................ 3-5
3.3.3 OPEN VIOP (n) command .................................................................................... 3-5
3.3.4 PARK LEFT command .......................................................................................... 3-5
3.3.5 PARK RIGHT command ....................................................................................... 3-5
3.3.6 (UN)LOAD LIBRARY command .......................................................................... 3-6
3.3.7 The Status LEDs ................................................................................................... 3-7
3.4 The Top Menu ............................................................................................................... 3-7
3.5 Menu Elements ............................................................................................................. 3-8
3.5.1 Menu Items ............................................................................................................ 3-8
3.5.2 Values ..................................................................................................................... 3-9

501510 Rev. S vii

 3.5.3 Location Designators ........................................................................................... 3-10
3.5.4 Editing Values ..................................................................................................... 3-11
3.6 The Menu Hierarchy .................................................................................................. 3-13
3.7 Displaying the RLS Firmware Revision.................................................................... 3-14
3.8 Alerts/Faults ............................................................................................................... 3-14
3.9 Dynamic Menus and Menu Items.............................................................................. 3-15
4. The Maintenance Menu ............................................................................................... 4-1
4.1 The Maintenance menu................................................................................................ 4-3
4.2 The Maintenance\Display Prevents status screen .................................................... 4-3
4.3 The Maintenance\Display Revision status screen ..................................................... 4-4
4.4 The Maintenance\Display Stats. status screen ......................................................... 4-4
4.5 The Maintenance\Display Voltage status screen ...................................................... 4-5
4.6 The Maintenance\Fibre Channel menu ..................................................................... 4-6
4.7 The Maintenance\Fibre Channel\Info status screen ................................................ 4-6
4.8 The Maintenance\Log menu ....................................................................................... 4-8
4.8.1 Introduction ........................................................................................................... 4-8
4.8.2 Data Logging – General Description .................................................................... 4-9
4.9 The Maintenance\Log\Display\Entry menu .......................................................... 4-10
4.10 The Maintenance\Test Inventory menu ................................................................... 4-11
4.11 The Maintenance\Test Keyboard status screen ...................................................... 4-11
4.12 The Maintenance\Test LC Display status screen .................................................... 4-13
5. The Private Menu ......................................................................................................... 5-1
5.1 Introduction .................................................................................................................. 5-3
5.2 Security Locks ............................................................................................................... 5-3
5.2.1 Door Lock ............................................................................................................... 5-3
5.2.2 Master Lock ........................................................................................................... 5-4
5.2.3 Disabling the Master Security Lock ..................................................................... 5-4
5.3 Enabling the Private Menu .......................................................................................... 5-6
5.3.1 Access ..................................................................................................................... 5-6
5.3.2 Setting a Password ................................................................................................ 5-6
5.3.3 Clearing the Password .......................................................................................... 5-9
5.4 The Private Menu ....................................................................................................... 5-10
5.4.1 The Private\CALIBRATE command ................................................................. 5-10
5.4.2 The Private\CLEAR ACCESS command .......................................................... 5-12
5.4.3 The OPEN VIOP WINDOW command .............................................................. 5-12
5.4.4 The REBOOT command ...................................................................................... 5-12
5.4.5 The RESET SCSI BUS command ....................................................................... 5-12
5.4.6 The Private\Cabling status screen .................................................................... 5-13
5.4.7 The Private\Calibration status screen .............................................................. 5-13
5.4.8 The Private\Configuration menu ...................................................................... 5-14

viii 501510 Rev. S

 5.4.9 The Private\Control Panel status screen .......................................................... 5-17
5.4.10 The Private\Display A/D status screen ............................................................. 5-17
5.4.11 The Private\Display Locations Menu ................................................................ 5-18
5.4.12 The Private\Display Positions status screen .................................................... 5-19
5.4.13 The Private\DriveBay status screen ................................................................. 5-20
5.4.14 The Private\Drive Bay\Alarm Limits status screen ........................................ 5-21
5.4.15 The Private\Drive Bay\C? menu ...................................................................... 5-21
5.4.16 The Private\Drive Bay\C?\Carrier status screen ........................................... 5-23
5.4.17 The Private\Drive Bay\C?\DIA status screen ................................................. 5-24
5.4.18 The Private\Drive Bay\Power ? status screen ................................................. 5-25
5.4.19 The Private\Executive status screen ................................................................. 5-26
5.4.20 The Private\Magazine menu.............................................................................. 5-27
5.4.21 The Private\ Sensors status screen ................................................................... 5-28
6. Troubleshooting ............................................................................................................ 6-1
6.1 Faults without Fault Messages ................................................................................... 6-1
6.1.1 When the power is turned on: no motion occurs, the LCD does not illuminate,
the three power-indicating LEDs on the IPM (rear of RLS) are dark. ............................. 6-1
6.1.2 When the power is turned on: no motion occurs, the LCD does not illuminate,
the +24V LED on the IPM (rear of RLS) blinks. ................................................................ 6-1
6.1.3 When the power is turned on: the LCD is illuminated and shows the library
model number, no errors messages are displayed, and nothing moves. .......................... 6-1
6.1.4 When the power is turned on: the Handler moves normally and the LCD is
illuminated, but it does not show text. ............................................................................... 6-2
6.1.5 The Barcode Reader does not read barcode labels reliably. ............................... 6-2
6.1.6 After Installing a Tape Drive, it Fails to Appear in the Menu System. ............. 6-2
6.2 POST (Power On Self Test) Fault Messages ............................................................... 6-2
6.2.1 BCR Failed (BCR is the Barcode Reader) ............................................................ 6-3
6.2.2 BCR Misconfigured (BCR is the Barcode Reader) .............................................. 6-3
6.2.3 Calibration Req’d ................................................................................................... 6-3
6.2.4 Not Configured ...................................................................................................... 6-3
6.2.5 Carousel Failed, Carousel Jammed...................................................................... 6-3
6.2.6 Array Failed, Array Jammed ................................................................................ 6-3
6.2.7 Gripper Homing Failed ......................................................................................... 6-3
6.2.8 X Failed to Home ................................................................................................... 6-3
6.2.9 Z Failed to Home ................................................................................................... 6-4
6.2.10 No Drivebay Found ............................................................................................... 6-4
6.2.11 No Carriage Found ................................................................................................ 6-4
6.2.12 No Sensor Pcb Found ............................................................................................ 6-4
6.2.13 No Carousel Found ................................................................................................ 6-4
6.2.14 No Storage Array ................................................................................................... 6-4
6.3 Operating Fault Messages ........................................................................................... 6-6

501510 Rev. S ix
 6.3.1 Pick Failed ............................................................................................................. 6-6
6.3.2 Place Failed ............................................................................................................ 6-6
6.3.3 Carousel Failed, Carousel Jammed...................................................................... 6-6
6.3.4 Array Failed, Array Jammed ................................................................................ 6-6
6.3.5 X Axis Jammed ...................................................................................................... 6-6
6.3.6 X-Axis Obstructed ................................................................................................. 6-6
6.3.7 Z-Axis Jammed ...................................................................................................... 6-7
6.3.8 Z-Axis Obstructed .................................................................................................. 6-7
6.3.9 Handler Fault ........................................................................................................ 6-7
6.3.10 Left Fan Failed or Right Fan Failed .................................................................... 6-7
6.3.11 Left Supply Fail or Right Supply Fail .................................................................. 6-7
6.3.12 Fan Failed .............................................................................................................. 6-8
6.3.13 Supply Failed ......................................................................................................... 6-8
6.4 Operating Error Messages ........................................................................................... 6-8
6.4.1 Gripper Full ........................................................................................................... 6-8
6.4.2 No Target Magazine .............................................................................................. 6-8
6.4.3 No Target Drive ..................................................................................................... 6-8
6.4.4 Target Full ............................................................................................................. 6-8
6.4.5 Source Empty......................................................................................................... 6-8
6.4.6 No Source Magazine .............................................................................................. 6-8
6.4.7 No Source Drive ..................................................................................................... 6-9
6.4.8 Tape Not Ejected ................................................................................................... 6-9
6.4.9 The Door is Locked ................................................................................................ 6-9
6.4.10 The Door is Open ................................................................................................... 6-9
6.5 Calibration Fault Messages ......................................................................................... 6-9
6.5.1 Calibration Fault ................................................................................................... 6-9
6.5.2 Failed No Magazine............................................................................................... 6-9
6.5.3 Failed, Remove Cart .............................................................................................. 6-9
6.5.4 Failed Gripper Full................................................................................................ 6-9
6.5.5 Calibration Failed................................................................................................ 6-10
6.5.6 Opto Cal Failed .................................................................................................... 6-10
7. Field–Replaceable Units (FRUs) ............................................................................... 7-1
7.1 Introduction .................................................................................................................. 7-1
7.2 Field Upgrades.............................................................................................................. 7-5
7.3 Required Tools and Materials ...................................................................................... 7-7
7.4 Opening the Front Panel/Door..................................................................................... 7-8
7.5 Rack-Mounted Libraries .............................................................................................. 7-9
7.5.1 Extending the RLS from the Rack ..................................................................... 7-10
7.5.2 Retracting the RLS into the Rack ...................................................................... 7-10
7.6 Top Cover .................................................................................................................... 7-11

x 501510 Rev. S
 7.6.1 Opening the Top Cover ....................................................................................... 7-11
7.6.2 Closing the Top Cover ......................................................................................... 7-11
7.7 Carriage Assembly...................................................................................................... 7-12
7.7.1 Carriage Assembly Removal Procedure ............................................................. 7-13
7.7.2 Carriage Assembly Replacement ........................................................................ 7-14
7.8 Carousel Assembly ..................................................................................................... 7-15
7.8.1 Carousel Removal ................................................................................................ 7-15
7.8.2 Carousel Replacement......................................................................................... 7-17
7.9 Storage Array .............................................................................................................. 7-18
7.9.1 Style A Chassis Storage Array Removal ............................................................ 7-19
7.9.2 Style A Chassis Storage Array Replacement ..................................................... 7-24
7.9.3 Style B Chassis Storage Array Removal ............................................................ 7-25
7.9.4 Style B Chassis Storage Array Replacement ..................................................... 7-28
7.10 Front Panel/Door Assembly (Bezel) ........................................................................... 7-29
7.10.1 Front Panel/Door Assembly Removal ................................................................ 7-29
7.10.2 Front Panel/Door Assembly Replacement ......................................................... 7-30
7.11 Tape Drive Assembly .................................................................................................. 7-33
7.11.1 Tape Drive Assembly Removal ........................................................................... 7-35
7.11.2 Tape Drive Assembly Replacement .................................................................... 7-35
7.11.3 Verifying a Tape Drive Assembly Installation .................................................. 7-37
7.11.4 Drive Fillers ......................................................................................................... 7-37
7.12 Serial Control Panel PCBA ........................................................................................ 7-38
7.12.1 Serial Control Panel PCBA Removal ................................................................. 7-39
7.12.2 Serial Control Panel PCBA Replacement .......................................................... 7-39
7.13 Drive Bay PCBA Assembly ........................................................................................ 7-41
7.13.1 Drive Bay PCBA Assembly Removal ................................................................. 7-42
7.13.2 Drive Bay Assembly Replacement ..................................................................... 7-49
7.14 Executive-XI PCBA .................................................................................................... 7-51
7.14.1 Executive-XI PCBA Removal .............................................................................. 7-51
7.14.2 Executive-XI PCBA Replacement ...................................................................... 7-53
7.15 Door Lock PCBA ......................................................................................................... 7-54
7.15.1 Door Lock PCBA Removal .................................................................................. 7-54
7.15.2 Door Lock PCBA Replacement ........................................................................... 7-55
7.16 X-Clear Emitter PCBA ............................................................................................... 7-55
7.16.1 X-Clear Emitter PCBA Removal ........................................................................ 7-55
7.16.2 X-Clear Emitter PCBA Replacement ................................................................. 7-56
7.17 Sensor Master and Slave Assemblies ........................................................................ 7-57
7.17.1 Sensor Master Assembly Removal ..................................................................... 7-58
7.17.2 Sensor Slave Assembly Removal ........................................................................ 7-59
7.17.3 Sensor Slave Assembly Replacement ................................................................. 7-60

501510 Rev. S xi
 7.17.4 Sensor Master Assembly Replacement .............................................................. 7-60
7.18 Drive Interface Adapter (DIA) ................................................................................... 7-61
7.18.1 Drive Interface Adapter Removal ...................................................................... 7-61
7.18.2 Drive Interface Adapter (DIA) Replacement ..................................................... 7-62
7.19 DFA (Direct Fibre Attach) Duplex Cable .................................................................. 7-63
7.19.1 DFA Duplex Cable Removal ............................................................................... 7-63
7.19.2 DFA Duplex Cable Replacement ........................................................................ 7-65
7.20 Interface Personality Module (IPM) .......................................................................... 7-65
7.20.1 IPM Removal ....................................................................................................... 7-66
7.20.2 IPM Replacement ................................................................................................ 7-66
7.21 Power Supplies ........................................................................................................... 7-67
7.21.1 Removal of a Single Power Supply Module ....................................................... 7-68
7.21.2 Replacement of a Single Power Supply Module ................................................ 7-68
7.21.3 Hot Removal of a Dual-Redundant Power Supply Module ............................... 7-68
7.21.4 Hot Replacement of a Dual-Redundant Power Supply Module ....................... 7-69
7.22 Fixed Slots ................................................................................................................... 7-69
7.22.1 Fixed Slot Removal .............................................................................................. 7-70
7.22.2 Fixed Slot Replacement ...................................................................................... 7-70
7.23 Air Filter ..................................................................................................................... 7-70
7.23.1 Air Filter Inspection ............................................................................................ 7-71
7.23.2 Air Filter Replacement........................................................................................ 7-72
7.24 Calibration .................................................................................................................. 7-72
7.24.1 Calibration Setup ................................................................................................ 7-72
7.24.2 Calibration Initialization .................................................................................... 7-74
7.24.3 Calibration Completion ....................................................................................... 7-74
8. Firmware Updating ...................................................................................................... 8-1
8.1 Firmware Replacement ................................................................................................ 8-1
8.2 Determining the Current Firmware Revision ............................................................ 8-1
8.3 Firmware Update via the SCSI or Fibre Channel Interface ..................................... 8-2
8.4 Firmware Update via Q-Link ...................................................................................... 8-4
8.5 Firmware Update via Q-Conn ..................................................................................... 8-8
8.5.1 RS-232 Cable Wiring ............................................................................................. 8-8
8.5.2 RS-232 Serial Communications Parameters ....................................................... 8-8
8.5.3 User Terminal Software Setup Example ............................................................. 8-9
8.5.4 VT100 Terminal Emulation ................................................................................ 8-11
8.5.5 Remote Library Command Mode ....................................................................... 8-13
8.5.6 Xmodem Firmware Download <xdl> .................................................................. 8-13
9. RLS Expansions ............................................................................................................ 9-1
9.1 Introduction .................................................................................................................. 9-1
9.2 Model Expansions ......................................................................................................... 9-2

xii 501510 Rev. S

 9.2.1 Installing a Model Expansion Kit......................................................................... 9-2
9.2.2 Style A Chassis Storage Array Removal .............................................................. 9-3
9.2.3 Style A Chassis Storage Array Expansion Kit Installation ................................ 9-6
9.2.4 Style B Chassis Storage Array Removal .............................................................. 9-7
9.2.5 Style B Chassis Storage Array Expansion Kit Installation ................................ 9-9
9.2.6 Entering the Update Password .......................................................................... 9-11
9.2.7 Reconfiguring the Model Number ...................................................................... 9-11
9.2.8 Recalibrating the Unit ........................................................................................ 9-12
9.2.9 Clearing the Password ........................................................................................ 9-12

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xiv 501510 Rev. S

1. Introduction

1.1 Who Should Read This Manual

This Technical Service Manual is for RLS service personnel. It describes the Mainte-
nance Menu, the Private Menu and instructions for removing and replacing Field Re-
placement Units (FRU's). It also contains troubleshooting procedures and after–
maintenance testing procedures.

The following topics are covered in the RLS-8000 Tape Library Installation and Oper-
ation manual (Qualstar document number 501500):

• Unpacking Instructions

• Control Panel

• Menu System

• System Configuration

• System Operation

• Preventative Maintenance

• Repacking Instructions

For information about the SCSI interface, or other information outside the scope of
this manual, please refer to the appropriate documents listed below.

Qualstar
Subject Document Documen
t
Number
Specifications RLS-8000 Product Specification 501490
Installation and Operation RLS-8000 Installation and Operation Manual 501500
ADI Interface Quick Start Product Application Note PAN-025
Approved Data Cartridges Product Information Note PIN-038
Barcode Label Specifications Product Information Note PIN-040
Capacity on Demand Ordering & Installing Capacity on Demand PIN-044
SAS Cable and HBA Considerations Product Information Note PIN-046
SCSI Medium-changer Information RLS SCSI-2 Interface Reference 501551
SCSI-2 Specification ANSI X3.131-1994 N/A
SCSI SPI-3 Specification NCITS T10 Project 1302D N/A

501510 Rev. S Introduction 1-1

Table 1-1 Applicable Documents

1-2 Introduction 501510 Rev. S

 Although Qualstar has made every effort to insure the accuracy of the information
contained in this manual, no guarantee is expressed or implied that the manual is
error-free. Qualstar reserves the right to make changes at any time without prior no-
tification.

The Qualstar RLS is a sophisticated, state-of-the-art computer peripheral. It may on-

ly be serviced by an authorized service technician who is experienced with the opera-
tion and maintenance of tape libraries, and only after reading and understanding this
manual and the RLS Installation and Operation Manual.

1.2 Important Safety Information

All of the operating instructions and maintenance procedures in Qualstar manuals

must be followed to prevent personal injury or damage to the equipment. In the inter-
ests of safety, there are two kinds of warnings used in Qualstar documents, as shown
below.

DANGER

PERSONAL INJURY MAY RESULT IF YOU DO NOT FULLY COMPLY WITH THE
HANDLING, OPERATING, OR SERVICE INSTRUCTIONS FOUND IN A DANGER
PARAGRAPH.

GEFAHR

UNSACHGEMAESSE BENUTZUNG, BEDLENUNG ODER RAPARATUR

AUFGRUND VON NICHTBEGEFAHR DER SICHERHEITSANWEISUNG KANN ZU
VERIET-ZUNGEN FUEHREN.

CAUTION

EQUIPMENT DAMAGE OR LOSS OF DATA may result if you do not fully com-
ply with the handling, operating, or service instructions found in a CAUTION
paragraph.

501510 Rev. S Introduction 1-3

 In addition, useful information and tips may be found throughout the document in
the following formats:

NOTE

SPECIAL ATTENTION to explanatory statements found in a NOTE paragraph will help

you avoid mistakes and/or save time.

NOTICE

A NOTICE box contains additional important information not covered by the

other three types of special text: DANGER, CAUTION, or NOTE.

1.3 Lithium Battery

Please observe the following information when repairing the unit.

DANGER

U9, A DALLAS SEMICONDUCTOR CORPORATION DS1225AB OR A SGS-

THOMPSON MICROELECTRONICS M48258X IC ON THE EXECUTIVE PCBA
CONTAINS AN INTEGRAL LITHIUM BATTERY. AN EXPLOSION DANGER
EXISTS IF THE IC IS INCORRECTLY REPLACED. REPLACE THE IC ONLY WITH
THE SAME PART NUMBER, OR AN EQUIVALENT DESIGNATED BY THE
MANUFACTURER. DISPOSE OF THE USED IC ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS.

GEFAHR

DER U9, EIN DALLAS SEMICONDUCTOR CORPORATION DS1225AB ODER

EIN A SGS-THOMPSON MICROELECTRONICS M48258X IC AUF DEM
EXECUTIVE BOARD ENTHAELT EINE INTEGRIERTE LITHIUM BATTERIE. WENN
DIESE UNSACHGEMAESS AUSGETAUSCHT WIRD, BESTEHT EXPLOSIONS
GEFAHR. DER IC DARF NUR DURCH EINEN ARTIKEL MIT DER SELBEN
ARTIKELNUMMER, BZW, MIT EINEM VERGLEICHBAREN ARTIKEL LAUT

1-4 Introduction 501510 Rev. S

 HERSTELLER ANGABE ERSETZT WERDEN. DIE ENTSORGUNG DES ALTEN IC’S
DARF NUR GEMAESS HERSTELLERANGABEN ERFOLGEN.

501510 Rev. S Introduction 1-5

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1-6 Introduction 501510 Rev. S

2. Description and Theory of Operation

2.1 Models

 


EXIT R

ENTER MENU

READY BUSY FAULT

FEATURE/MODEL 4124 4221 4445 4470

Tape Technology AIT AIT AIT AIT
Maximum No. of Drives 1 2 4 4
Total Cartridge Capacity 24 22 45 70
Number of Magazines 4 4 9 14
Cartridges per Magazine 5 5 5 5
Barcode Reader Optional Optional Optional Optional
LVD/SE SCSI N/A Standard Standard Standard
Interface Personality Module (IPM)
2-GB Fibre Channel Interface (IPM) N/A Optional Optional Optional
Q-Link Remote Manager Standard Standard Standard Standard
Quick swap tape drive carriers N/A Standard Standard Standard
Buffered Drive Interface Adapters (BDIAs) N/A Optional Optional Optional
for Hot Swappable Tape Drives
Standard Power Module Output (watts) 125 125 250 250
Redundant, Hot-Swappable Power Modules N/A N/A Optional Optional
(Dual 250-watt modules)
Includes 4 fixed cartridge storage locations
Includes 2 fixed cartridge storage locations

Table 2-1 RLS-4000 Models, Features and Options

501510 Rev. S Description and Theory of Operation 2-1

 FEATURE/MODEL 5116 5244 6227
Tape Technology SAIT SAIT Super DLT
Maximum No. of Drives 1 2 2
Total Cartridge Capacity 16 44 27
Number of Magazines 4 11 9
Cartridges per Magazine 4 4 3
Barcode Reader Optional Optional Optional
LVD/SE SCSI N/A Standard Standard
Interface Personality Module (IPM)
2-GB Fibre Channel Interface (IPM) N/A Optional Optional
Q-Link Remote Manager Standard Standard Standard
Quick swap tape drive carriers N/A Standard Standard
Buffered Drive Interface Adapters (BDI- N/A Optional Optional
As) for Hot Swappable Tape Drives
Standard Power Module Output (watts) 125 250 250
Redundant, Hot-Swappable Power Mod- N/A Optional Optional
ules (Dual 250-watt modules)

Table 2-2 RLS-5/6000 Models, Features and Options

FEATURE/MODEL 8116 8202 8204 RLS- 8216H 8236 8236D

8204D
Tape Technology LTO LTO LTO LTO LTO (HH) LTO LTO
Maximum No. of Drives 1 2 2 2 2 2 2
Total Cartridge Capacity 1 12-36 12-44 12-44 16 36 36
Number of Magazines 16 3-9 3-11 3-11 4 9 9
Cartridges per Magazine 4 4 4 4 4 4 4
Barcode Reader Optional Optional Optional Standard Optional Optional Optional
LVD/SE SCSI N/A Standard Standard Standard Standard Stand- Standard
Interface Personality Module (IPM) ard
2-GB Fibre Channel Interface (IPM) N/A Optional Optional Optional Optional Optional Optional
Q-Link Remote Manager Standard Standard Standard Standard Standard Stand- Standard
ard
Quick swap tape drive carriers N/A Standard Standard Standard Standard Stand- Standard
ard
Standard Power Module Output (watts) 125 250 250 250 160 250 250
Redundant, Hot-Swappable Power N/A Optional Optional Optional N/A Optional Optional
Modules (Dual 250-watt modules)
Features field-upgradeable Capacity on Demand
“D” models support LTO DFA fibre channel tape drives
HH = Half-High tape drives

Table 2-3 RLS-8000 Models, Features and Options (continued below)

2-2 Description and Theory of Operation 501510 Rev. S

501510 Rev. S Description and Theory of Operation 2-3
 FEATURE/MODEL RLS-8216C RLS-8216CD RLS-8236C RLS-8236CD
Tape Technology LTO LTO LTO LTO
Maximum No. of Drives 2 2 2 2
Total Cartridge Capacity 16 16 36 36
Number of Magazines 4 4 9 9
Cartridges per Magazine 4 4 4 4
Barcode Reader Standard Standard Standard Standard
Q-Link Remote Manager Standard Standard Standard Standard
Quick swap tape drive carriers Standard Standard Standard Standard
Standard Power Module Output 160 160 160 160
(watts)
“D” models support LTO DFA fibre channel tape drives

Table 2-4 RLS-8000 Models, Features and Options (continued below)

FEATURE/MODEL 8244 8244D RLS- RLS- 8404H RLS-

8444H 8444D 8404D
Tape Technology LTO LTO LTO (HH) LTO LTO (HH) LTO

Maximum No. of Drives 2 2 4 4 4 4

Total Cartridge Capacity 44 44 44 44 12-44 12-44
Number of Magazines 11 11 11 11 3-11 11
Cartridges per Magazine 4 4 4 4 4 4
Barcode Reader Optional Optional Standard Standard Optional Standard
LVD/SE SCSI Standard Standard Standard Standard Standard Standard
Interface Personality Module (IPM)
2-GB Fibre Channel Interface (IPM) Optional Optional Optional Optional Optional Optional
Q-Link Remote Manager Standard Standard Standard Standard Standard Standard
Quick swap tape drive carriers Standard Standard Standard Standard Standard Standard
Standard Power Module Output (watts) 250 250 250 250 250 250
Redundant, Hot-Swappable Power Optional Optional Optional Optional Optional Optional
Modules (Dual 250-watt modules)
Features field-upgradeable Capacity on Demand
“D” models support LTO DFA fibre channel tape drives
HH = Half-High tape drives

Table 2-5 RLS-8000 Models, Features and Options

Series Identifier
Maximum Number of Drives
Maximum Number of Cartridges in Magazines

RLS-0000

2-4 Description and Theory of Operation 501510 Rev. S

Figure 2-1 Model Number Identification Scheme

This manual applies to all models. The installation and operation of the various mod-
els is virtually identical. Differences among the models are noted where required.

Model “A” Dimension “B” Dimension .7”

1.8 cm
5116 & 36.9” / 93.7 cm 34.9” / 88.6 cm
XXX4
All Others 32.1” / 81.5 cm 30.1” / 76.4 cm
16.6”
42.2 cm
Model “C” Dimension “C” Dimension
Minimum Maximum
5116 & 27.5” / 69.9 cm 36.2” / 92.0 cm
XXX4 C
(Rail Spacing)
All Others 22.0” / 55.9 cm 30.6” / 77.7 cm

2.0” B
5.1 cm

Dual-Redundant, Hot-Swappable
Power Supply Option
19.0”
48.3 cm

8.75” EXIT

22.2 cm READY
ENTER

BUSY
MENU

FAULT

10.0” 8.0”
25.4 cm 20.3 cm

Figure 2-2 RLS External Dimensions

These tape libraries are not intended for use in mobile applications. They were de-
signed for use in an office environment.

501510 Rev. S Description and Theory of Operation 2-5

 MODEL NET WEIGHT COMBINED
FULLY LOADED SHIPPING WEIGHT
(LBS / KG) (LBS / KG)
RLS-4124 61 / 28 81 / 37
RLS-4221 67 / 30 87 / 39
RLS-4445 87 / 39 107 / 49
RLS-4470 92 / 42 112 / 51
RLS-5116 108 / 49 138 / 63
RLS-5244 151 / 68 181 / 82
RLS-6227 97 / 44 119 / 54
RLS-8116 69 / 31 97 / 44
RLS-8202/8216C/8216CD 104 / 47 132 / 60
RLS-8236/8236C/8236CD/8236D 114 / 52 142 / 64
RLS-8204/8204D 147 / 67 177 / 80
RLS-8216H 70 / 32 98 / 44
RLS-8244/8244D 147 / 67 177 / 80
RLS-8404H/8404D 151 / 69 181 / 82
RLS-8444H/8444D 151 / 69 181 / 82
Includes a full complement of Tape Drives, magazines and tape cartridges
Not including tape cartridges

Table 2-6 RLS Weights

2.2 General Description

Models accommodate one or four tape drives and have removable magazines for tape
cartridge storage. There are models that utilize AIT, LTO, SDLT and SAIT tape tech-
nology. All units operate on internationally available AC power. Brushless motors are
used exclusively. All digital closed-loop servo systems use magnetic and optical posi-
tion sensors. The servos automatically calibrate themselves, thus eliminating all elec-
trical adjustments. Preventive maintenance is reduced to replacing the Air Filter,
when so prompted by the control panel display and removing debris inside the RLS.

2.2.1 Motion Systems

• On the RLS-4124, 4221, 5116, 8116 and 8216H a rotating carousel is utilized
to hold four magazines containing tape cartridges. The carousel rotates in
90-degree increments to present one magazine (or 5 tape cartridge slots)
to the robotic handler. The carousel rotates in either direction to mini-
mize the access time to any data cartridge.

• All other models utilize a patented storage array that holds 9 magazines in
a rectangular array that is 2 magazines wide and 5 magazines deep. One of

2-6 Description and Theory of Operation 501510 Rev. S

 the possible 10 magazines is missing in order to facilitate movement of the
other 9. Due to its increased depth, the RLS-5244, 8204, 8204D, 8244, 8244D,
8404, 8404D, 8444 and 8444D have two more magazines (11 magazines out
of 12 positions). The magazines are identified MA through MI or MK and
the magazine in the right front corner is accessible by the Handler.

The RLS-4470 utilizes a patented storage array that holds 14 magazines in

a rectangular array that is 2 magazines wide and 8 magazines deep. Two
of the possible 16 magazines are missing in order to facilitate movement of
the other 14. The 14 magazines are identified MA through MN and the
magazine in the right front corner is accessible by the Handler.

The magazines in the storage arrays are shuffled around the racetrack-
like array in either direction. The direction of movement is chosen to min-
imize the time to access the desired magazine.

• The RLS utilizes a two-axis robotic cartridge handling mechanism that

moves cartridges between the storage slots and the Tape Drives. In the
unlikely event this assembly ever needs replacing, it can be accomplished
in less than 5-minutes.

All motion is powered by brushless DC motors turning precision lead-

screws and drive shafts. Magnetic sensors provide position and velocity
feedback to the motors, while optical sensors provide absolute positional
information. This unique design produces optimum positioning accuracy,
reliability and long life. The servo systems are digital, self-calibrating and
never require mechanical adjustments.

2.2.2 Sensors
Optoelectronic Interrupters Sensors
These consist of an LED emitter and a Schmidt trigger optoelectronic sensor, which
produces a digital output indicating if it is blocked or not. Some consist of two loose
parts, and others have both parts integrated into one housing. These can only be used
at very short ranges, and must either be protected from ambient light, or be designed
to be fail-safe.

• X Home
This is an Opto switch pair located on the Carriage Emitter PCBA. The
signal feeds back to the Sensor Master PCBA. It is blocked when the car-
riage is far enough to the right of its travel to be in danger of actuating
the door-opening device. It is used for homing the X-axis during POST
(Power On Self Test), self-diagnostics, or calibration.

• Door Latched
This indicates that the front door is closed and latched. The sensor is lo-
cated on and read by the front panel PCBA.

• IO Port Door Latched

This indicates that the IO Port door is closed and latched. The sensor is
located on and read by the front panel PCBA.

501510 Rev. S Description and Theory of Operation 2-7

 • Door Locked
This indicates that the door lock is fully turned to the locked position. The
sensor is located on the Door Lock Sensor PCBA and feeds back to the
Sensor Master PCBA.

• Carousel on Face
This indicates that the carousel is aligned on a face. The sensor is located
on the Carousel PCBA and it feeds back directly to the Executive PCBA.

• Drive Locked1 and 2

Located on the Drive Bay PCBA, it is used to sense that a drive is in-
stalled. These devices do not have Schmidt triggers as the others do, but
rather they have a phototransistor output.

Hall Effect Sensors

These are simple three-lead devices, which indicate the presence or direction of a local
magnetic field.

• Carousel Home
This sensor gives a once-around indication for the carousel, and is used to
find the home face of the carousel. It is located on the carousel PCBA, and
feeds back to the Executive PCBA. It looks for a magnet buried in the car-
ousel platform.

• X Motor Phase A, B & C

These sensors are integral to the Brushless DC motors, and provide the
Executive PCBA with feedback for both commutation and position. They
route through the Carriage PCBA, the Interconnect PCBA, and finally to
the Executive PCBA. These sensors provide continuous incremental posi-
tion feedback so the library always knows where its carriage is.

• Z Motor Phase A, B & C

These sensors are integral to the Brushless DC motors, and provide the
Executive PCBA with feedback for both commutation and position. They
route through the Carriage PCBA, the Interconnect PCBA, and finally to
the Executive PCBA.

• Storage Array Index Sensor

This sensor is located on the Storage Array PCBA and senses a magnet
embedded in a cam to provide phasing information for the control system.

• Storage Array Home Sensor

These two sensors are located on the Storage Array PCBA and sense a
magnet on the bottom of car “A”, so the control system can identify which
car is the first one.

Modulated Optoelectronic Sensors

These are used where the range is greater that allowed by simple optoelectronic sen-
sor pairs. These sensors consist of an LED emitter, which is modulated, and a detec-
tor, which was designed for remote control of consumer products. The detector looks
for a particular carrier frequency, which is modulated by a sub-carrier that would
normally carry data. In our application, we use it to detect the presence of the modu-
lated signal, but impose no data on it. The part features an infrared filter, carrier and

2-8 Description and Theory of Operation 501510 Rev. S

 sub-carrier band selection, automatic gain control, and signal detection, which allow
it to run directly off a processor.

• Z Home
The detector is located on the Interconnect PCBA, and the emitter is lo-
cated on the X Clear PCBA. Both devices are operated by the Sensor Mas-
ter PCBA. The principle function is to detect when the Z axis of the car-
riage is back far enough to operate the door-opening mechanism, which is
very nearly all the way towards the front of the library. It is used for hom-
ing the Z-axis during POST (Power On Self Test), self-diagnostics, or cali-
bration.

• Gripper Home
The detector is located on the Interconnect PCBA, and the emitter is lo-
cated on the X Clear PCBA. Both devices are operated by the Sensor Mas-
ter PCBA. The principle function is to detect when the grippers are all the
way open while the carriage is at the back of its travel. It is used for hom-
ing the gripper during POST (Power On Self Test), self-diagnostics, or cal-
ibration, and various times during fault recovery and in normal operation.
The grippers are driven by a step-motor, and there is no feedback to de-
termine their position except this sensor.

• X Clear
The detector is located on the Interconnect PCBA, and the emitter is lo-
cated on the X Clear PCBA. Both are operated by the Sensor Master PCBA.
The principle function is to detect an object unexpectedly obstructing the
“no man’s land” between the carriage and the cartridges. It is also used to
detect the presence of magazines in the carousel during inventory. The
other function is to sense if someone may have modified the inventory of
the library. If the front door or the IO Port access door is open, and the
beam becomes blocked, then the library assumes that the inventory in-
formation may have been compromised, so it will rescan the affected ele-
ments.

• Magazine Cartridge 1, 2, 3, 4 & 5

The emitters are located on the Sensor Slave PCBA, and the detectors are
located on the Sensor Master PCBA. These are operated by the Sensor
Master PCBA. They are used to detect cartridges in the magazine facing
the front door. During inventory, each face is turned to the front to pre-
sent its cartridges to these sensors for detection. If a cartridge is present,
then the corresponding sensor beam will be blocked, and the library will
mark the location as occupied in its inventory data base.

• Fixed Cartridge 1, 2, 3 & 4

The emitters are located on the Sensor Slave PCBA, and the detectors are
located on the Sensor Master PCBA. These are operated by the Sensor
Master PCBA. They are used to detect cartridges in the fixed cartridge
storage slots. During inventory, if a cartridge is present, then the corre-
sponding sensor beam will be blocked, and the library will mark the loca-
tion as occupied in its inventory data base.

501510 Rev. S Description and Theory of Operation 2-9

 • Drive Cartridge 1 & 2
The emitters are located on the Sensor Slave PCBA, and the detectors are
located on the Sensor Master PCBA. These are operated by the Sensor
Master PCBA. They are used to detect cartridges in the Tape Drives. Dur-
ing inventory, if a cartridge is present, then the corresponding sensor
beam will be blocked, and the library will mark the location as occupied
in its inventory data base.

2.2.3 Barcode Reader

An integrated Barcode Reader (BCR) is optional on all RLS models. The BCR can
uniquely identify each barcode labeled cartridge, thus saving the system from reading
each cartridge in a Tape Drive. Preprinted barcode labels, which are both human- and
machine-readable, are available from a number of sources including Qualstar.

The Barcode Reader consists of an LED light source and a Charge-Coupled Device
(CCD) sensor (similar to that used in a video camera) and associated electronics. It is
mounted on the carriage and contains no moving parts. The Barcode Reader can scan
all cartridges within the RLS (except those loaded inside Tape Drives). Barcode data
is stored internally in the changer’s non-volatile RAM (the internal inventory data-
base) and is available to the host computer upon request.

2.2.4 Barcode Labels

Pre-printed barcode labels, which are both human- and machine-readable, are availa-
ble from a number of sources including Qualstar.

Barcode labels must conform to ANSI/AIM BCI-1995, Uniform Symbology Specifica-

tion Code 39. Please refer to PIN-040 at www.qualstar.com (click on Support tab) for
more information.

By default, the RLS expects a modulus 43 check character at the end of each label.
The use of a check character helps assure that labels are read error-free. The RLS
configuration must be changed before using barcode labels without a check character.
All of the labels within the RLS must match the check character configuration: either
all with or all without a check character.

2.2.5 Capacity on Demand (COD)

The Capacity on Demand (COD) feature allows the storage capacity of RLS-8204,
8204D, 8404 and 8404D models to be field expanded from 12 tape cartridges up to 44
in increments of eight. The RLS-8202 may be expanded from 12 tape cartridges up to
36 in increments of eight. To order an upgrade kit, contact an authorized Reseller, or
Qualstar Sales at 805-583-7744 x 773. Necessary information about ordering and in-
stalling COD can be found in PIN-044 available at www.qualstar.com (click on the
Support tab).

2-10 Description and Theory of Operation 501510 Rev. S

2.3 Component Identification

Most of the major components are common to all models. The number of Tape Drives
depends upon the RLS model and the number of drives installed.

Optional, model-dependent features:

• Barcode Scanner Assembly

• 2-Gigabit Fibre Channel Interface

• Buffered Drive Interface Adapters

• Dual, Redundant, Hot-Swappable Power Supply Modules

• Rack Mount Slide Kit

The theory of operation is basically the same for all models, regardless of which
hardware configuration is used.

2.3.1 RLS Models

Figure 2-3 and Figure 2-4 show the location of the major components in both types of
libraries: Carousel and Storage Array models.

Bezel/Front Door Assembly Handler/Carriage Assembly

Executive PCBA

IPM PCBA

Interface Personality Module (IPM)

SCSI Connectors
from Tape Drives
Q-Link LAN Connector

Right Power
Supply Module

SCSI Connectors
from Medium Changer
AC Power Cord Left Power
Receptacles Supply Module

Figure 2-3 RLS – as seen from the rear

501510 Rev. S Description and Theory of Operation 2-11

 NOTE

Left and Right is defined when viewing the RLS from the front.

Handler/Carriage
Assembly

Cartridge
Magazines

Control Panel

Bezel
Front Panel/Door
Carriage VIOP Door Assembly

Tape Drives

Figure 2-4 RLS – as seen from the front

2.3.2 Handler
Figure 2-5 shows the major components of the RLS cartridge handler. All
RLS models use the same Handler.

Barcode Reader
Cartridge Presence
Sensors

Gripper Assembly

Z-Axis Motor

Z-Axis
X-Axis

2-12 Description and Theory of Operation 501510 Rev. S

Figure 2-5 RLS Handler (some parts removed for clarity)

2.3.3 Field-Replaceable Units (FRUs)

Many of the library's major components are available separately as Field-Replaceable
Units (FRUs). Sometimes referred to as spare parts. These components can be re-
moved and replaced in the field by qualified personnel. See Chapter 7 for a complete
list of FRUs, their part numbers and removal/replacement instructions.

Some FRUs can be added to a unit as an expansion item. The instructions for in-
stalling an expansion FRU are contained in Chapter 7.

501510 Rev. S Description and Theory of Operation 2-13

3. The Operator Interface

3.1 The Door Lock

The Door lock is used to secure the RLS inventory and menu system. When in the
locked position, the Front Panel/Door cannot be opened under any conditions. When
in the unlocked position, the Front Panel/Door can be opened if the RLS has not re-
ceived a Prevent Media Removal command from a host computer. The key can be re-
moved from the door lock in either position. All Qualstar tape libraries use the same
key.

Figure 3-1 Door Lock Positions

3.2 Using the Menu System

The Control Panel shown in Figure 3-2 allows a qualified individual to make configu-
ration changes to the RLS and to perform diagnostics. This chapter explains the
menu system, the types of information it presents, and how to use it. Specific infor-
mation about Configuration or Operation menu items can be found in the RLS-8000
Tape Library Installation and Operation Manual (Qualstar document number
501500).

The six control keys make it possible to point to a particular item and change or edit
its value, or to execute a command. The function of each control key is dependent up-
on the location within the menu structure. The control keys are shown in Figure 3-2.

501510 Rev. S The Operator Interface 3-1

 Display

EXIT

Control Keys
ENTER MENU

READY BUSY FAULT

Status LEDs

Figure 3-2 RLS Control Panel

3.2.1 The MENU Control Key

Press the MENU key to enable the menu system. The menu system can be used with-
out interrupting ongoing changer operations. If the Top Menu is not displayed, press-
ing the MENU key at any time always returns control to the Top Menu (Figure 3-3).
If the Top Menu is displayed, press the MENU key to exit the menu system and re-
turn to the Operating Display.

3.2.2 The (UP) and (DOWN) Control Keys

• While navigating through the menu system, the (UP) and (DOWN) keys
move the item pointer (right-pointing arrow) up and down the left column
of the display. The display automatically scrolls when necessary. The
pointer identifies the current selection, as shown in Section 3.2.3 below.

• If a value is highlighted, the (UP) and (DOWN) keys change the value
of the highlighted character or word. The DOWN key changes the charac-
ter to the preceding character in the sequence (i.e., from B to A, or from 2
to 1). Pressing the (UP) key has the opposite effect.

• If a multiple choice value is highlighted, the (UP) and (DOWN) keys

cycle through the available choices.

• If the (UP) or (DOWN) key is pressed and held down, the control key's
action repeats at a rapid rate.

3-2 The Operator Interface 501510 Rev. S

3.2.3 The ENTER Control Key
The ENTER key behaves as follows:

• If the item pointer is pointing at a sub-menu (indicated by a leading bul-

let), pressing ENTER will display the selected sub-menu.

O•••••Element Status
•Display
•Find Label
INITIALIZE
Skip Labels: NO
INVALIDATE

• If the item pointer points to a command such as POSITION (commands

are always displayed in all upper case letters), pressing ENTER executes
the command.
O•••Position Handler
To Location:llllll
POSITION

• When a command is executed, only the top line of the menu and the com-
mand name (centered on the third line) are displayed for the duration of
the command’s execution.
O•••Position Handler

POSITION

• If a value contains an editable field, pressing ENTER highlights the first

character of the field by superimposing a flashing cursor over it. This in-
dicates the Edit mode is active and the value of the highlighted character
can now be changed using the (UP) and (DOWN) keys.

• In the Edit mode, pressing ENTER moves the cursor one character to the
right. If the cursor is over the rightmost character, pressing ENTER
moves it back around to the leftmost character. The action repeats if the
ENTER key is held down.

• If a value contains a multiple-choice field, pressing ENTER highlights the

field by superimposing a flashing cursor over it. Pressing ENTER again
has no effect.

3.2.4 The EXIT Control Key

The EXIT key behaves as follows:

While editing a menu item’s value, pressing the EXIT key exits the editor and re-
stores the pointer to the menu item. Note that all values changed during editing are
actually changed, exiting does not undo those changes. Press the EXIT key, while
pointing to any item in a menu, to return to the next higher menu. Press the EXIT

501510 Rev. S The Operator Interface 3-3

 key while the Top Menu is displayed to exit the Menu mode and return to the operat-
ing display.

3.2.5 The (Daisy) Key

If the menu system is not already active, pressing the (Daisy) key will open the
Quick Operation menu. Press the (Daisy) or MENU key twice to close the
menu system.

3.3 Quick Operation Menu

The Quick Operation menu is opened by pressing the (Daisy) key when the
RLS status screen is displayed it (cannot be opened while navigating the RLS menu
system).

The Quick Operation menu contains only commands and is not part of the gen-
eral menu tree structure. It works differently in that it contains only commands and
dismisses itself after executing one of its commands. Simply point to one of the
Quick Operation commands and press the ENTER key to invoke the command
and dismiss the Quick Operation menu. You can also exit the menu by pressing
the EXIT, MENU or (Daisy) key.

OPEN & PARK LEFT

OPEN & PARK RIGHT
OPEN VIOP
OPEN VIOP n
PARK LEFT
PARK RIGHT
(UN)LOAD LIBRARY

3.3.1 OPEN & PARK LEFT command

NOTE

The OPEN & PARK LEFT command will not appear if the Front Panel/Door is locked by
the Door Lock or by a Prevent Media Removal command from a host computer.

The OPEN & PARK LEFT command will unlock the Front Panel/Door and move the
carriage to its far left position. This command should be used when accessing the
Tape Drives. After the carriage has stopped, gently pull the Front Panel/Door open.

3-4 The Operator Interface 501510 Rev. S

3.3.2 OPEN & PARK RIGHT command

NOTE

The OPEN & PARK RIGHT command will not appear if the Front Panel/Door is locked by
the Door Lock or by a Prevent Media Removal command from a host computer.

The OPEN & PARK RIGHT command will unlock the Front Panel/Door and move
the carriage to its far right position. This command should be used when accessing
the Carousel or Storage Array. After the carriage has stopped, gently pull the Front
Panel/Door open.

3.3.3 OPEN VIOP (n) command

NOTE

The OPEN VIOP command will not appear if it is locked by a Prevent Media Removal
command from a host computer.

The OPEN VIOP command only appears in the menu when a Variable VIOP has
been configured. If the RLS has been configured for more than one logical library,
then the command appears for each logical library (ex. OPEN VIOP a, OPEN
VIOP b for an RLS configured for two logical libraries). Invoking this command
causes the Carousel or Storage Array to position the VIOP magazine for the selected
logical library to the access position. It then opens the VIOP door.

The operator must manually close the VIOP door before the RLS can again execute
host commands.

3.3.4 PARK LEFT command

This command moves the carriage to its far left position. This is useful for observing
the Tape Drives.

3.3.5 PARK RIGHT command

This command moves the carriage to its far right position.

501510 Rev. S The Operator Interface 3-5

3.3.6 (UN)LOAD LIBRARY command

NOTE

The (UN)LOAD LIBRARY command will not appear if it is locked by the Door Lock or by a
Prevent Media Removal command from a host computer.

This command unlocks the Front Panel/Door and allows the user to remove or install
any number of cartridges in the magazine or fixed slots (RLS-4124 and 4221 only).
The entire magazine may also be removed or replaced. Closing the Front Panel/Door
will cause the Carousel or Storage Array to move to the next magazine whereupon the
Front Panel/Door is again unlocked. This process continues until all magazines have
been presented.

3-6 The Operator Interface 501510 Rev. S

3.3.7 The Status LEDs
The three status LEDs display the current operational status of only the RLS Medi-
um-changer. Only one of them is illuminated at a time and they have the following
significance:

NAME COLOR INDICATION

READY GREEN The RLS is ready to accept commands
BUSY AMBER The RLS is busy executing a command
FAULT RED A fault has occurred and the RLS cannot accept commands

Table 3-1 Status LEDs Descriptions

3.4 The Top Menu

To see the Top Menu, turn on the RLS, wait until it displays the date and time, then
press the MENU key. The operator should see a display like the one in Figure 3-3.

Display line one always

indicates the title (or its
abbreviation) of the
current menu or function.

The item pointer to the left of an

item indicates which item will be A dot in front of an item indicates a DOWN and UP arrows indicate
acted upon when the ENTER key sub-menu. To go to the sub-menu, additional lines are to be seen by
is pressed. For example, press press the ENTER key. scrolling the display with the UP
ENTER when the arrow points to and DOWN key.
Configuration and the display will
change to the Configuration menu.

Figure 3-3 Top Menu Display

If the arrow is positioned next to Operation and then ENTER is pressed, a display
similar to that shown in Figure 3-4 will be observed.

The up and down arrows at the right edge of the display indicate that additional
choices are available. These additional choices can be viewed by using the (UP) and
(DOWN) keys to scroll the display.

To go back to the Top Menu from any point, press the EXIT key until the Top Menu is
displayed. The MENU key can also be pressed to accomplish the same result with a
single keystroke. To leave the menu system entirely, press the EXIT or MENU key
while the Top Menu is displayed.

501510 Rev. S The Operator Interface 3-7

 Display line one gives the title of the current menu or function.
The RLS will always try to spell out menu names as completely
as possible in the 20 characters available.

A series of leading dots

indicates that the next
higher menu is the Top
Menu.

Figure 3-4 The Operation Menu

3.5 Menu Elements

3.5.1 Menu Items

Line 1 of any menu display always indicates the name of the menu right justified,
with the exception of the Top Menu, where menu names are left justified. The name
of, or an acronym for, the parent menu will precede the menu name and will be left
justified. Bullets fill the space between the two menu names. Examples:

LINE 1 DISPLAY INTERPRETATION

Top Menu Top Menu
•••••••Configuration Configuration Menu
CA•••••Control Panel Configuration\Advanced\Control Panel Menu
CA•Changer•Inventory Configuration\Advanced\Changer\Inventory Menu
OES••••••••••Display Operation\Element Status\Display Menu

Lines 2 through 4 of any menu display may contain the following items:

Menu Name A Menu Name is displayed with a single leading bullet

and an upper/lower case name. Example:
.Maintenance
Command Name A Command Name is displayed in all upper case letters
without a bullet or colon. Example:
SET TO DEFAULTS
Value Name A Value Name is displayed with an initial capital let-
ter, a colon after the name, followed by a right-justified
value field. Example:
Contrast: 48
Menu Name There are a few Menu Names that are followed by a
with Status status message. This is indicated by colon after the
menu name followed by the status message, which
summarizes the state of the sub-menu about to be en-
tered. The status message is not editable. Example:

3-8 The Operator Interface 501510 Rev. S

 .T1: Random 04
In this example, Tape Drive T1 is in the Random mode
and is set to SCSI ID 4. Pressing the ENTER key when
selected will enter the Tape Drive T1 sub-menu.

3.5.2 Values
The data to the right of the colon after a value name represents the current value of
that item. There are several types of values:

3.5.2.1 Numeric Values

These values may contain leading zeros. Some leading zeros are displayed during ed-
iting, but are blank up to the first non-zero digit when the menu is exited. Valid val-
ues are separately determined for each item and are always within a contiguous
range. All numeric values carry and borrow to or from their more significant digits.
There are three types of numeric values found within the system:

• Unsigned Decimal Values

Examples:
23, 07, 123

• Signed Decimal Values

These values are always indicated by the presence of a plus or minus sign
in front of the numeric value. The plus or minus signs are editable.
Examples:
+07, +7, -123

• Hexadecimal Values
These values are always unsigned and consist of the digits 0-9, and upper
case letters A-F. Leading zeros are always indicated.
Examples:
003F, FE10

3.5.2.2 Alpha/Numeric Values

These values can contain up to 96 different characters including ten numerals (0-9),
upper and lower case letters and special characters, such as spaces, dashes, etc. There
is no roll-over between digits.
Example:
Qualstar RLS-8236

3.5.2.3 Multiple Choice Values

Each multiple-choice value has its own list of valid choices. These values are not ed-
itable. The choices available may vary with different system configurations.
Examples:
YES, NO, BOTH, FRONT, HOST

501510 Rev. S The Operator Interface 3-9

 NOTICE

The values displayed are always the actual values. If a displayed value is
changed in the display, it is immediately changed within the system. If it is
necessary to change back to an original value, the displayed value must be
changed back to the original value.

3.5.3 Location Designators

A Location Designator contains six characters used to describe any physical location.
A “p” in the first character signifies a physical location and then the five remaining
characters are defined below. When a character is not required to define a par-
ticular location, the character is replaced with a decimal point or dot.

Space Primary Location Secondary

Location
a–d,p F,H,IA…IZ,MA…MZ,T •,1-5

Table 3-2 The physical Location Field

Character Definition

Space This character is always a lower-case “p” when describing the physical space.
Characters a-d indicates logical libraries a-d element address space.
F: Fixed Slots (RLS-4124 and 4221 only)
Primary H: Handler
Location MA.–MZ: Magazine A through Magazine Z (model dependent)
IA–IZ: VIOP Magazine A through VIOP Magazine Z (model dependent)
T: Tape Drive
This digit is used to locate a particular location within a primary group (all are model
Secondar dependent): Fixed Slots (1-4), Magazine Slot (1-5), Tape Drive (1-4)
y Location

Table 3-3 physical Character Definitions

Example Definition
pH.... The Handler
pID1.. The first VIOP storage location: Magazine D, Slot 1 (must always be slot 1)
pID5.. The last VIOP storage location: Magazine D, Slot 5 (must be in same magazine as first
slot)
pMB3.. A magazine storage location: Magazine B, Slot 3
pT1... The leftmost Tape Drive

3-10 The Operator Interface 501510 Rev. S

pF1... The leftmost Fixed location (RLS-4124 & 4221 only)
p..... An unassigned location

Table 3-4 Location Designator Examples

By changing the Space character from a “p” to an “a”, “b”, “c” or “d” you can view the
SCSI element address (0–65535) of a physical location described in the physical space
of logical libraries a, b, c, or d.

3.5.4 Editing Values

To change a displayed value, point to its name using the (UP) and (DOWN) keys,
then press ENTER. Not all values are editable. If a cursor does not appear over the
value when the ENTER key is pressed, then the value cannot be changed. If a cursor
appears over the first character only, the value is either numeric, alphanumeric, or a
cartridge location. If the cursor appears over the entire value, it is a multiple-choice
value.

3.5.4.1 Editing Multiple-Choice Values

If the item contains a multiple-choice value, the entire value will be overlaid with
flashing block cursors. Use the (UP) key to select the next value and the
(DOWN) key to select the previous value, then press EXIT when done. The list of
choices wraps around, so the operator can see all the choices by using just the (UP)
or (DOWN) key.

3.5.4.2 Editing non-Multiple-Choice Values

If only the first character of the value is highlighted with a flashing block cursor after
pressing the ENTER key, the value is either numeric, alphanumeric, or a cartridge
location. These values may be edited one character at a time using the ENTER key to
select the character to be edited, and then using the (UP) or (DOWN) key to
change the character's value.

NOTE

The cursor wraps around from the last to the first character. Also, the ENTER, (UP) or
(DOWN) keys automatically repeat when held down.

3.5.4.3 Editing Numeric Values

Numeric values may be edited one digit at a time, or the entire value may be
changed, by simply incrementing or decrementing the least significant digit (or any
intermediate digit). When incrementing the digit 9, it goes to 0 and a carry is added to
the more significant digits. The opposite effect is true for decrementing. This process
will automatically stop at the upper and lower limits of the valid range for each item.

501510 Rev. S The Operator Interface 3-11

 Remember to take advantage of the automatic key repeat feature by holding down ei-
ther the (UP) or the (DOWN) key.

The system will never allow making any value invalid. The choice for each digit is
limited to valid values. For example, valid values for SCSI ID’s range from 00 to 15.
The range of some valid values may change with a system's particular configuration.
In this example, if the X1 digit was selected, then the value can be incremented all
the way from 00 to 15 and rolling over to 00 again by simply holding down the (UP)
key. Holding the (DOWN) key will decrement the value to 00 and stop there.

3.5.4.4 Editing Alphanumeric Values

Either the (UP) or the (DOWN) keys can be used to edit alphanumeric characters
one at a time. There are no carries or borrows to other characters. The choice for each
particular character will be limited to valid characters, which vary with the item and
the character’s position within it.

The following table shows the available alphanumeric characters (A/N) and their
hexadecimal (hex) equivalents. The characters occur in the order shown in the table,
starting with the “space” character, followed by the “A” character and ending with the
“ ` ” character. The hex equivalents are those values sent over the SCSI interface in
response to SCSI commands.

A/N hex A/N hex A/N hex A/N hex A/N hex A/N hex A/N hex A/N hex
(space) 20 L 4C X 58 j 6A v 76 7 37 * 2A [ 5B
A 41 M 4D Y 59 k 6B w 77 8 38 + 2B ¥ 5C
B 42 N 4E Z 5A l 6C x 78 9 39 , 2C ] 5D
C 43 O 4F a 61 m 6D y 79 ! 21 - 2D ^ 5E
D 44 P 50 b 62 n 6E z 7A “ 22 . 2E _ 5F
E 45 Q 51 c 63 o 6F 0 30 # 23 / 2F { 7B
F 46 R 52 d 64 p 70 1 31 $ 24 : 3A | 7C
G 47 S 53 e 65 q 71 2 32 % 25 ; 3B } 7D
H 48 T 54 f 66 r 72 3 33 & 26 < 3C  7E
I 49 U 55 g 67 s 73 4 34 ‘ 27 = 3D  7F
J 4A V 56 h 68 t 74 5 35 ( 28 > 3E @ 40
K 4B W 57 i 69 u 75 6 36 ) 29 ? 3F ` 60

Table 3-5 Alphanumeric Characters and their “ACSII” Hexadecimal Equivalents

3.5.4.5 Editing Cartridge Location Values (Designators)

There are two ways to edit cartridge location values with either the (UP) or the
(DOWN) key. First, like an alpha/numeric value, a cartridge location value can be
edited one character at a time. Alternately, the entire cartridge location value can be
incremented or decremented, through a range of locations, by editing the least signifi-
cant digit (or intermediate digits), in a manner similar to editing a numeric value. Re-
fer to Section 3.5.4.3 for details about editing numeric values.

3-12 The Operator Interface 501510 Rev. S

 Cartridge location designators always contain one letter as follows:

F Fixed Slots (RLS-4124 & 4221 only)

H Handler

MA-MZ Magazine A through Magazine Z

IA-IZ VIOP Magazine A through VIOP Magazine Z

T Tape Drive
Refer to Chapter 6 in the RLS-8000 Tape Library Installation and Operation Manual
(Qualstar document number 501500) for the ranges of location values and their phys-
ical locations.

To select a different designator, place the cursor on the letter and use the (UP) or
the (DOWN) key to select a different letter. To further select a location that has dig-
its, place the cursor over a digit. When magazine location digits are incremented or
decremented, the value rolls over to the next (or previous) magazine. Examples:

MA to MB or MA1 to MC5

3.6 The Menu Hierarchy

The hierarchical menu system is divided into three menus: Configuration, Mainte-
nance and Operation. Each of these menus contains several sub-menus. Some of the
sub-menus may also contain more sub-menus beneath them.

The Top Menu is the highest level in the menu hierarchy. Press the MENU key to go
to the top level at any time and from any point within the menu system. When the
Top Menu is displayed, press the EXIT key to exit the menu mode. Figure 3-5 shows
the available menu items in the Top Menu. The line items in menus and sub-menus
are organized in alphabetical order.

Line 1 T
Line 2
Line 3
Line 4

Figure 3-5 Top Menu

The Configuration menu contains items that may need to be changed when the RLS
is installed. Once the configuration parameters have been correctly set for a given in-
stallation, they are not changed unless something in the system's configuration is
changed. The functions available under the Configuration menu are fully explained in
the RLS-8000 Tape Library Installation and Operation Manual (Qualstar document
number 501500).

501510 Rev. S The Operator Interface 3-13

 NOTE

Be aware that the configuration parameters may also be set by the SCSI interface. A
change may have been caused by the host software.

The Maintenance menu is designed to help a qualified repair technician diagnose and
repair the RLS.

The Operation menu is designed for the user, and lets the user perform off-line tasks
associated with the operation of the RLS. The Operation menu is described in detail
in the RLS-8000 Tape Library Installation and Operation Manual (Qualstar docu-
ment number 501500).

3.7 Displaying the RLS Firmware Revision

The revision of the RLS’ firmware may be displayed by using the Maintenance
menu. Press the MENU key to display the Top Menu. Press the (DOWN) key until
the arrow on the left side of the display points to MAINTENANCE, then press the EN-
TER key. Again, press the (DOWN) key until the arrow on the left side of the dis-
play points to the Display Revisions sub-menu. Press the ENTER key to view
the Date, Part Number, Revision and Checksum of the RLS’ operating firmware.

3.8 Alerts/Faults

Alert and Fault messages take over the entire display and remain visible until dis-
missed by the operator. If the message is longer than four lines, a down arrow in the
lower right corner indicates more text is visible by scrolling the display with the
(DOWN) key. The top line is always displayed in upper case letters and is centered
with bullets filling out the line. Alerts and Faults can always be dismissed by press-
ing the EXIT or ENTER keys. Example:

Figure 3-6 Alert Example

Alerts can always be dismissed by pressing the EXIT key. When the EXIT key is
pressed while an alert message is visible, the unit returns to the state it was in before
the alert. The MENU key can also be used to dismiss alerts. When the MENU key is
pressed while an alert message is visible, the display returns to the Top Menu.

3-14 The Operator Interface 501510 Rev. S

3.9 Dynamic Menus and Menu Items

Dynamic menus and menu items only appear if all the required conditions for the
menu have been configured and satisfied. For example, the Clean Drive menu only
appears when all conditions are correct. Additionally, the Operation\Sequential
menu will only appear when one or more Tape Drives are configured for Sequential
operation.

501510 Rev. S The Operator Interface 3-15

 This page left blank intentionally.

3-16 The Operator Interface 501510 Rev. S

4. The Maintenance Menu
The Maintenance menu is used to display detailed information about the RLS and its
operating history, and to test the functionality of the liquid crystal display and menu
control keys. The Maintenance menu is available to the system user and is considered
safe. The user cannot break anything by using, or misusing, this menu. A diagram
showing the entire structure of the Maintenance menu system is shown in Figure 4-1
and Figure 4-2.

Continued in Figure 4-2

Figure 4-1 Maintenance Menu (Part 1)

501510 Rev. S The Maintenance Menu 4-1

 Continued from Figure 4-1

Figure 4-2 Maintenance Menu (Part 2)

NOTE

The menus in this chapter reflect revision 0.122 of the operating firmware. If an earlier
revision of the firmware is being used, some menu items may not appear in the menus.

4-2 The Maintenance Menu 501510 Rev. S

4.1 The Maintenance menu
•••••••••Maintenance
•Display Prevents
•Display Revision
•Display Stats.
•Display Voltage
•Fibre Channel
•Log
SN: dddddddddd
•Test Inventory
•Test Keyboard
•Test LC Display

The Maintenance menu contains many sub-menus that contain only displayable
items. Displayable items only inform, they contain no editable values or functions. We
prefer to call sub-menus containing only displayable items, status screens.

• SN
This is the serial number of the RLS, which corresponds to the serial number
printed on the nameplate label located on the rear of the unit.

4.2 The Maintenance\Display Prevents status screen

M•••Display Prevents
Initiator 0
Initiator 1
Initiator 2
Initiator 3
Initiator 4
Initiator 5
Initiator 6
Initiator 7
Initiator 8
Initiator 9
Initiator 10
Initiator 11
Initiator 12
Initiator 13
Initiator 14
Initiator 15

The Display Prevents status screen displays the Initiator number (host SCSI
ID) of every host that has issued a Prevent/Allow Medium Removal SCSI command
with its Prevent Bit set. Setting this bit completely disables the VIOP and the Front
Panel/Door. This menu allows one to determine who disabled the VIOP.

501510 Rev. S The Maintenance Menu 4-3

4.3 The Maintenance\Display Revision status screen
M•••Display Revision
Date: mm/dd/yyyy
Part Number:700118
Revision: d.dd
Checksum: xxxx

The Display Revision status screen displays the current revision level of the op-
erating firmware and the unique identification number of the RLS. The values dis-
played include:

• Date
This date is the release date of the current firmware.

• Part Number
This is the manufacturing part number of the current firmware.

• Revision:
This is the revision number of the current firmware.

• Checksum:
This is the checksum value of the current firmware.

4.4 The Maintenance\Display Stats. status screen

M•••••Display Stats.
Aborts: dddddddddd
DoorOpn:dddddddddd
Filter: dddddddddd
Grips: dddddddddd
Minutes:dddddddddd
Moves: dddddddddd
Picks: dddddddddd
Places: dddddddddd
PowerOn:dddddddddd
Resets: dddddddddd
S Cmnds:dddddddddd

The Display Statistics status screen displays a summary of events that have
occurred between the time the RLS was built and the current time. All values are dec-
imal counts of the number of times an event has occurred. Displayed values include:

• Aborts
This value is the number of times that a Handler movement has been aborted.
The most frequent cause for Handler aborts is opening the Front Panel/Door
without using the control panel.

• DoorOpn
This value is the number of times that the Front Panel/Door has been opened.

4-4 The Maintenance Menu 501510 Rev. S

 • Filter
This value is the number of minutes since the Air Filter was last changed.

• Grips
This value is the number of times that the cartridge Gripper mechanism has
been cycled.

• Minutes
This value is the number of power-on minutes.

• Moves
This value is the number of cartridge moves.

• Picks
This value is the number of times that a cartridge has been removed from a
drive or storage location.

• Places
This value is the number of times that a cartridge has been placed into a drive
or storage location.

• PowerOn
This value is the number of times that the power has been turned on.

• Resets
This value is the number of Executive CPU resets, including power-on resets
and SCSI bus resets.

• S Cmnds
This value is the number of SCSI commands received by the RLS.

4.5 The Maintenance\Display Voltage status screen

M••••Display Voltage
+3.3V: dd.dd
+5V: dd.dd
+24V: dd.dd

The Display Voltage status screen displays the current power supply voltages.
The +24V supply is the incoming voltage to the Executive PCBA from the power sup-
ply module(s). The +5V and +3.3V supplies are the output of the switch-mode regula-
tor on the Executive PCBA.

501510 Rev. S The Maintenance Menu 4-5

4.6 The Maintenance\Fibre Channel menu
M••••••Fibre Channel
•Info
•Log

The Fibre Channel sub-menu contains two status screens, Info and Log. The Info
screen displays version and environmental information from the Fibre Channel Inter-
face Personality Module (IPM). The Log screen accesses and displays the Fibre Chan-
nel IPM’s internal event log.

4.7 The Maintenance\Fibre Channel\Info status screen

MFC•••••••••••••Info
Backplane Id: ddd
Base Lvl: xxxxxxx
Board Rev: a
CPLD Rev: dd
Memory (MB): dddd
Daughtr Bd Id: ddd
FW Rev: aaaa
Loader Rev: aaaaa
Prod. Id.: aaaaaa
S/N: aaaaaa
+3.3V: ddd
+5V: ddd
+2.5V: ddd
Air Temp (C): +ddd
CPU Temp (C): +ddd
UPDATE

The Fibre Channel Info status screen displays the Fibre Channel IPM’s configuration
and environmental information. The displayed information was obtained at power-on,
from the last configuration change, or from the last UPDATE request.

• Backplane Id
This value displays the Fibre Channel bridge backplane type (typically 7).

• Base Lvl
This value identifies the base-level revision.

• Board Rev
This value identifies the board level revision.

• CPLD Rev
This value identifies the CPLD revision.

• Memory (MB)
This value specifies the amount of memory.

• Daughtr Bd Id
This value identifies the type of daughter board.

4-6 The Maintenance Menu 501510 Rev. S

 • FW Rev
This value identifies the firmware revision.

• Loader Rev
This value identifies the loader revision.

• Prod. Id.
This value identifies the product model name.

• S/N
This value identifies the board serial number.

• +3.3V
This value displays the +3.3V regulator output.

• +5V
This value displays the +5V regulator output.

• +2.5V
This value displays the +2.5V regulator output.

• Air Temp
This value displays the board’s temperature in degrees Celsius.

• CPU Temp
This value displays the CPU’s temperature in degrees Celsius.

• UPDATE command
This menu item is visible when communications to the Fibre Channel IPM is
in an idle state. Invoking this command will cause the Fibre Channel IPM to
update the configuration and environmental information.

It takes approximately 35 seconds to obtain new information after the UPDATE

command has been invoked.

501510 Rev. S The Maintenance Menu 4-7

4.8 The Maintenance\Log menu
Maintenance••••••Log
•Display
BDC: OFF
Carousel: OFF
Carrier: OFF
Clean: OFF
Configuration: OFF
Contend: OFF
Control: OFF
DriveBay: OFF
FC Events: OFF
FC Replies: OFF
FC States: OFF
I2c: OFF
Inventory: OFF
Pic: OFF
RBT Actions: OFF
RBT Activity: OFF
RBT Events: OFF
RBT Isr: OFF
RBT Job: OFF
RBT Operation: OFF
RBT Results: OFF
SCSI Commands: ON
SCSI Interrupt:OFF
SCSI Phases: OFF
SCSI States: OFF
Sensor: OFF
Sequential: OFF
Storage Array: OFF
CLEAR
LOCK
UNLOCK

4.8.1 Introduction
The RLS has a built-in logging facility that can keep track of various system activi-
ties. The settings made in the Configuration\Advanced\Log menu determine which
RLS activities are logged. (See the RLS-8000 Tape Library Installation and Operation
Manual – Qualstar document number 501500). This menu determines which of the
logged items are to be displayed. If an item is set ON, any of its logged data will be
displayed. If an item is set OFF, it will not be displayed. The logging facility is nor-
mally used to analyze complex SCSI interface or Handler operation problems.

The logging system is most effectively used by a field service person who is working
under the direction of a Qualstar Technical Support technician. First, the field service
person reports a problem's symptom(s) to a Qualstar Technical Support technician,
then the technician directs the field service person to look only at problem-specific
logged data. Finally, the logged data is evaluated to help determine the cause of the
problem.

The RLS logs so much data about its internal workings that the data can overwhelm
an inexperienced person. If intermittent or unusual system problems are encoun-
tered, we recommend that the user contact Qualstar's Technical Support Department

4-8 The Maintenance Menu 501510 Rev. S

 first, before the user tries to analyze the problem using the logged activity infor-
mation presented in this section.

4.8.2 Data Logging – General Description

For display purposes only, each data class can be turned on or off from the Display
Log menu, depending upon the kind of problem the user is trying to solve. Since the
log may contain a great many items, it may be helpful to turn off the data categories
that the user is not interested in at the moment, so that there will be fewer log en-
tries to view. Turning a logged data class on or off using the Maintenance menu only
affects the display of data; it does not determine which data gets logged (see NOTE be-
low).

NOTE

Use the Configuration menu to control which categories of information get logged. Since
the data log memory size is fixed, turning off unwanted data categories frees up log
memory space for the data categories that the user wishes to log. Refer to the Configu-
ration\Advanced\Log section in the RLS-8000 Tape Library Installation and Operation
Manual (Qualstar document number 501500) for details.

• Maintenance\Log\CLEAR command

CAUTION

Invoking the CLEAR command clears the entire data log.

• Maintenance\Log\LOCK command
This command locks the log so that no entries can be changed or new ones add-
ed.

• Maintenance\Log\UNLOCK command
This command unlocks the log and allows data to be tabulated.

A complete description of all of the possible data logged by the RLS is beyond
the scope of field service requirements and is therefore not included in this
manual. The logging system is most effectively used by a field service person
who is working under the direction of a Qualstar Technical Support technician.

501510 Rev. S The Maintenance Menu 4-9

4.9 The Maintenance\Log\Display\Entry menu
ML.Display.....Entry
At:ddddddddd.ddddd
BDC: OFF
Carousel: OFF
Carrier: OFF
Clean: OFF
Configuration: OFF
Contend: OFF
Control: OFF
DriveBay: OFF
FC Events: OFF
FC Replies: OFF
FC States: OFF
I2c: OFF
Inventory: OFF
Pic: OFF
RBT Actions: OFF
RBT Activity: OFF
RBT Events: OFF
RBT Isr: OFF
RBT Job: OFF
RBT Operation: OFF
RBT Results: OFF
SCSI Commands: ON
SCSI Interrupt:OFF
SCSI Phases: OFF
SCSI States: OFF
Sensor: OFF
Sequential: OFF
Storage Array: OFF
LOCK

CAUTION

The information in the data log is frozen when the user enters the Entry
menu. No events are logged while the Entry menu is displayed. However, the
system does track the number of events that would have been logged, while
the Entry menu was displayed, and then adds that number as a log entry
when the user exits the Entry menu. This tells the user how many events oc-
curred while the Entry menu was displayed.

1. To view the Entry menu, press the ENTER key while the Maintenance\ Status
screen is displayed. The Log\Entry menu is the same as the Log menu, except
that the Entry and the At items have been added and the CLEAR and UNLOCK
commands have been deleted.

Each log entry is numbered. The Entry item in the Log\Entry menu allows the
user to see which numbered log entry is currently being viewed. Optionally, the
user may edit the Entry value to enter the number of the desired log entry and
display the corresponding log entry. Since the log may contain a great many en-

4-10 The Maintenance Menu 501510 Rev. S

 tries, directly selecting a log entry by number can eliminate unnecessary scroll-
ing through the data log.

NOTE

Use the Configuration menu to control which classes of information get logged. Since
the data log memory size is fixed, turning off unwanted data classes frees up log
memory space for the data classes that the user wishes to log. Refer to the Configura-
tion\Advanced\Log section in the RLS-8000 Tape Library Installation and Operation
Manual (Qualstar document number 501500) for details.

The user can also use the Log\Entry menu to turn the data display class masks
on or off, as the user can do with the Log menu. The difference here is that log-
ging activity is suspended when the user enters Status screen, and remains sus-
pended while the Log\Entry menu is displayed. Logging activity is reactivated
when the user returns to the Maintenance\Log menu.

2. Press the EXIT key twice to return to the Maintenance\Log menu.

4.10 The Maintenance\Test Inventory menu

M·····Test Inventory
# Cartridges: ddddd
# Labels: ddddd
CLEAR
START
STOP

The Test Inventory menu is in essence a diagnostic function. Point to the

START function and press the ENTER key to start this endless test. The RLS will
scan its entire inventory of tape cartridges and report the number of total cartridges
found and how many had readable barcode labels. It will then repeat the operation
and add the new counts to the total displayed. STOP ends the test and CLEAR resets
the totals. This test is useful to determine the reliability of the Barcode Reader. The
Test Inventory menu is only visible if an access word has been entered into the
RLS. (See Sections 5.3.1 and 5.3.2)

4.11 The Maintenance\Test Keyboard status screen

M......Test Keyboard
ENTER & EXIT to exit
Up* Ex* Re*
Do* En* Me* ddddd

The Test Keyboard status screen provides a direct indication of menu control key
functionality. Whenever a key is pressed, its 2-character abbreviation appears on the

501510 Rev. S The Maintenance Menu 4-11

 screen (Up, Ex, Re, Do, En, Me). If a key is pressed and held down, a blinking asterisk
(*) appears on the screen next to the key's abbreviation. If an asterisk does not appear
when a key is pressed and held down, it is probably because the key bounced when it
was pressed. In this case, press (and hold down) the key again.

NOTE

During normal operation, pressing and holding a key down results in automatic repeat
keystroke activity.

The blinking asterisk always appears next to the abbreviation for the key that was
pressed last. Example: If a key is pressed and held down, and then another key is
pressed and held down without releasing the first key, the first key's abbreviation
remains on the screen and the blinking asterisk appears next to the second key's ab-
breviation.

If one control key is pressed and held down, and then a second control key is pressed
and held down without releasing the first key, the blinking asterisk appears next to
the second key's abbreviation (as mentioned above). Then, if the first key is released,
its abbreviation and the blinking asterisk both disappear from the display.

When all keys are released, the bottom two lines of the Test Keyboard screen should
be blank, with the exception of the keystroke counter display in the lower-right corner
of the screen.

The keystroke counter display indicates the number of key presses that occur while
the Test Keyboard screen is in use. The keystroke count should increase by one and
only one number each time a control key is pressed. The keystroke count should not
increase while a key is held down or when a key is released. If the keystroke count
does increase while a key is held down, or when a key is released, a problem with a
control key switch or the keypad ground connection may exist. In this case, please re-
fer to Chapter 6 of this manual for additional troubleshooting information.

To exit the Test Keyboard screen and return to the Maintenance menu, press the EX-
IT and ENTER keys at the same time.

4-12 The Maintenance Menu 501510 Rev. S

4.12 The Maintenance\Test LC Display status screen

The RLS uses a four-line Liquid Crystal Display that displays 20 characters per line.
This status screen uses three different test screens to check the operation of the dis-
play. After selecting the Maintenance\Test LC Display screen, use either the (UP)
or (DOWN) key to select any one of the three test screens.

The first two test screens display the character set used by the RLS. The third test
screen checks the operation of all display pixels, by turning them all on or all off at
the same time (the screen blinks). When all of the pixels are turned on, the user
should see four lines of 20 solid rectangles each. When all of the pixels are turned off,
all four lines should be blank.

Press the EXIT key to return to the Maintenance menu.

501510 Rev. S The Maintenance Menu 4-13

 This page left blank intentionally.

4-14 The Maintenance Menu 501510 Rev. S

5. The Private Menu

501510 Rev. S The Private Menu 5-1

Figure 5-1 The Private Menu (Part 1) Continued in Figure 5-2
Continued from Figure 5-1

Figure 5-2 The Private Menu (Part 2)

5-2 The Private Menu 501510 Rev. S

 NOTE

The menus in this chapter reflect revision 0.122 of the Executive PCBA EPROM software.
If the user has an earlier revision of the software, some items may not appear in the
menus. Also, not all menu items appear all the time: Some menu items are model-
dependent.

5.1 Introduction

The \Private menu, the root menu for the protected service menus, is also a privi-
leged, password-protected menu. This means that a password must be set to gain ac-
cess to the items in the \Private menu. The password to the Private menu is
cleared before the RLS is shipped from the factory, because the menu is intended only
for use by field service personnel.

Passwords are used together with security locks to protect the RLS’ configuration
against unauthorized or unintentional changes, and unauthorized manual operations.
Therefore, the Master security lock must be disabled before a password can be set in
the \Private menu.

5.2 Security Locks

There are four types of security locks: Configuration, Inventory, Master and
Door. The \Configuration\Security menu (shown below) is used to set the
Configuration, Inventory, and Master security locks to ON or OFF (the de-
fault value is OFF). The Door lock is controlled by opening or closing the Front Pan-
el/Door.

Refer to the RLS-8000 Tape Library Operation and Installation Manual (Qualstar
document number 501500) for a complete discussion of RLS security locks.

C•••••••••••Security
Configuration: ON
Inventory: ON
Master: ON

NOTE

All items in the \Configuration\Security menu are locked by the Door lock.

5.2.1 Door Lock

When the cabinet’s door is closed, the Door lock is ON, and the items in the Con-
figuration\Security menu cannot be changed.

501510 Rev. S The Private Menu 5-3

5.2.2 Master Lock
The Master lock provides the maximum system security. When the Master lock is
ON, the RLS’ control keys cannot be used to change the RLS’ configuration, initiate
any operations, or execute any commands. Only the host system can control the RLS,
which effectively configures the RLS for remote operation only.

5.2.3 Disabling the Master Security Lock

NOTE

See the RLS-8000 Tape Library Installation and Operation Manual (Qualstar document
number 501500) for details about the RLS Security options.

Follow the instructions below, which assume that all RLS security locks are set to ON,
to disable the Master security lock.

1. Open the Front Panel/Door (to disable the Door lock).

2. Press the MENU key to display the Top Menu.

Top Menu
•Configuration
•Maintenance
•Operation

3. Press the ENTER key once to enter the \Configuration menu.

•••••••Configuration
•Advanced
•Drive
SCSI ID: dd
•Security
SET TO DEFAULTS

4. Use the (DOWN) key to move the pointer to Security.

5. Press the ENTER key to enter the C\Security menu.

C•••••••••••Security
Configuration: ON
Inventory: ON
Master: ON

6. Use the (DOWN) key to move the pointer to Master.

7. Press the ENTER key once to begin editing the Master value.

8. Use the (DOWN) key to change the Master value from ON to OFF.

9. Press the MENU key twice to leave the menu system.

5-4 The Private Menu 501510 Rev. S

 10. Close the Front Panel/Door.

501510 Rev. S The Private Menu 5-5

5.3 Enabling the Private Menu

NOTE

Not all items shown in the menu illustrations appear all the time. For example, some
items (like Carousel) are model-dependent. Carousel appears in the Private menu only if
the unit’s model number is set to a carousel model in the Configura-
tion\Advanced\Changer\Mechanics menu.

5.3.1 Access

Access is a text string used to set a password, which unlocks the \Private menu.
It is easy to find out if a password is currently set. Just press the MENU key to dis-
play the Top Menu and then use the (DOWN) key to scroll down through all of the
menu items. If Private is visible in the menu, press ENTER to enter the
\Private Menu. If CLEAR ACCESS is visible in the \Private menu, a password
has been set.

• Service is the password used by qualified service personnel to access

certain \Private menu items while servicing the RLS. Please note that
only the first letter is capitalized.

• Update is the password used by qualified service personnel to access oth-

er \Private menu items while upgrading a RLS, adding or removing a
Barcode Reader, or replacing the Executive PCBA. Please note that only
the first letter is capitalized.

The current password should always be cleared (removed) after the user finishes ser-
vicing a unit to prevent unauthorized access to the \Private menu. Clearing a
password will also remove the \Private sub-menu from the top menu.

5.3.2 Setting a Password

Once set, a password remains set (even if the power is removed from the RLS), until it
is intentionally cleared (removed) by executing the Private menu’s
CLEAR ACCESS command.

Three things happen when a user sets a password:

• Private appears at the bottom of the Top Menu.

• Access (shown in step 9 below) disappears from the Private menu.
• CLEAR ACCESS (shown in Section 5.3.3) appears in the Private menu.

5-6 The Private Menu 501510 Rev. S

 Top Menu
•Configuration
•Maintenance
•Operation
•Private

NOTE

Passwords are case-sensitive. Be sure to use the correct capital and lower-case letters
while
setting passwords.

1. Turn the power on.

2. Press the MENU key to display the Top Menu.

Top Menu
•Configuration
•Maintenance
•Operation

3. Use the (DOWN) key to move the pointer to Maintenance.

4. Press the ENTER key to enter the Maintenance menu.

•••••••••Maintenance
•Display Log
•Display Prevents
•Display Reservs.
•Display Revision
•Display Sense
•Display Stats.
•Display Voltage
•Test Inventory
•Test Keyboard
•Test LC Display

5. Use the (DOWN) key to move the pointer to Test LC Display.

6. Press the ENTER key to enter the

Maintenance\Test LC Display menu.

7. Press and release the (DOWN) key once.

8. This step must be executed quickly (within 1.5 seconds). Sequentially press and
hold down the (DOWN), ENTER and MENU control keys, in the order shown
(Do not press all three control keys at the same time.)

9. Simultaneously release the three control keys. If the Top Menu reappears at
this point, repeat steps 3-8 above to display the Private menu.

10. The Private menu should now be displayed.

11. If necessary, use the (DOWN) key to move the pointer to Access.

501510 Rev. S The Private Menu 5-7

 12. Press the ENTER key to start editing the Access value (entering a password).
A flashing cursor should appear at the first character's position.

•••••••••••••Private
Access: ??????????
•Adapter
•Cabling
•Calibration
CALIBRATE
CLEAR ACCESS
•Configuration
•Control Panel
•Display A/D
•Display Locations
•Display Positions
•Drivebay
•Executive
•I2c
•Magazine
OPEN VIOP WINDOW
REBOOT
RESET SCSI BUS
•Sensor

NOTE

If a MASTER SECURITY message appears, instead of a flashing cursor in step 11 above,

follow the instructions in Section 5.2.3 to disable the Master Security Lock, then repeat
this section to set the desired password.

13. Press the (UP) or (DOWN) key repeatedly to select the desired character (be
sure to use the correct capital and lower-case letters), then press the ENTER key
once to shift the flashing cursor to the next character position.

14. Repeat step 12 to finish entering the password.

15. Press the MENU key repeatedly to leave the menu system and set the password.

5-8 The Private Menu 501510 Rev. S

5.3.3 Clearing the Password
Clearing (removing) the current password prevents unauthorized personnel from ac-
cessing the Private menu and accidentally disabling the RLS. The current pass-
word should always be removed after the service technician finishes using
the Private menu.

Three things happen when a user clears the password:

• Private disappears from the Top Menu.

• Access reappears in the Private menu.
• CLEAR ACCESS (shown in Section 5.3.3) disappears from the Private
menu.

1. Press the MENU key to open the Top Menu.

2. Use the (DOWN) key to move the pointer to Private.

3. Press the ENTER key to enter the Private menu.

•••••••••••••Private
Access: ??????????
•Adapter
•Cabling
•Calibration
CALIBRATE
CLEAR ACCESS
•Configuration
•Control Panel
•Display A/D
•Display Locations
•Display Positions
•Drivebay
•Executive
•I2c
•Magazine
OPEN VIOP WINDOW
REBOOT
RESET SCSI BUS
•Sensor

4. Use the (DOWN) key to move the pointer to CLEAR ACCESS.

5. Press the ENTER key to execute the CLEAR ACCESS command.

6. Press the MENU key twice to exit the menu system.

The password is now cleared. Notice that Private is no longer visible in the
Top Menu.

501510 Rev. S The Private Menu 5-9

5.4 The Private Menu
•••••••••••••Private
Access: ??????????
•Adapter
•Cabling
•Calibration
CALIBRATE
CLEAR ACCESS
•Configuration
•Control Panel
•Display A/D
•Display Locations
•Display Positions
•Drivebay
•Executive
•I2c
•Magazine
OPEN VIOP WINDOW
REBOOT
RESET SCSI BUS
•Sensor

The Private menu is only visible after the proper access word has been entered as de-
scribed in Section 5.3. Menu items that are shaded are for Qualstar personnel use on-
ly and are not described within this manual. Remember that status screens are for
display purposes only and contain no editable items.

NOTE

Manu items in the Private menu are locked by a combination of the four RLS security
locks. If a SECURITY message appears, the user must first unlock the security locks before
proceeding. Use the procedure in section 5.2 to enter the Security menu and disable the
Master Security Lock. The user can also disable the Inventory Lock while the Security
menu is displayed.

5.4.1 The Private\CALIBRATE command

The CALIBRATE command should not be executed without a specific reason for doing
so, because it involves risk. For example, if the CALIBRATE command is used incor-
rectly, improper Handler operation may result. Therefore, if the Handler is properly
picking and placing cartridges, and the user does not have a specific reason for using
the CALIBRATE command, recalibrating the RLS is not recommended.

Changing a Barcode Reader, Tape Drive Assembly or Power Supply module does not
require the RLS be calibrated. However the RLS must be calibrated whenever the fol-
lowing items are changed: Handler, Storage Array, Carousel, Executive PCBA or Sen-
sor Master PCBA.

5-10 The Private Menu 501510 Rev. S

 The CALIBRATE command causes the RLS to:

• Determine the Horizontal (X-Axis) position(s) of the magazine(s).

• Determine the Horizontal (X-Axis) positions of the fixed slots (RLS-4124

and 4221 only).

• Verify that the Carriage can sense its horizontal (X-Axis) home position
(right end of horizontal travel), using the X-Axis Home Sensor.

• Verify that the Handler can sense its Insertion (Z-Axis) home position
(Gripper fully retracted), using the Z-Axis Home Sensor.

• Verify that the Carousel Home and Index sensors function correctly. (RLS-
4124, 4221, 5116, 8116 and 8116H only)

• Verify that the Storage Array Home and Index sensors function correctly.
(Storage Array models only)

• Calibrate the optical sensors by determining the optimal pulse width for
the modulation of the emitters.

All of these calibration steps are checked against acceptance range parameters. Each
position or optical output reading must fall within its acceptable range before subse-
quent positions and thresholds are determined.

CAUTION

If the RLS is not properly set up prior to invoking the CALIBRATE command,
the calibration process can result in invalid calibration data, which may pre-
vent Handler operation.

Using the CALIBRATE command

1. Press the MENU key to open the Top Menu.

2. Use the (DOWN) key to move the pointer in the left column to Private, then
press the ENTER key to open the Private menu.

3. Use the (DOWN) key to move the pointer to CALIBRATE.

4. Press the ENTER key to execute the CALIBRATE command.

5. Follow the instructions that appear on the LCD display: remove all cartridges,
install all empty magazines, press the ENTER key. Use the (DOWN) key to
read the whole message.

The calibration process takes about 80 seconds to complete. If the calibration

process does not succeed, an Alert message indicating that a fault occurred dur-
ing calibration is displayed.

501510 Rev. S The Private Menu 5-11

5.4.2 The Private\CLEAR ACCESS command
This command is used to clear the Access value (the active password) and defeat Pri-
vate menu access, as explained in Section 5.3.3.

5.4.3 The OPEN VIOP WINDOW command

This command moves the Handler to unlatch the VIOP window. The window must be
manually closed before the Handler can be again moved.

5.4.4 The REBOOT command

This command resets the Executive microprocessor. The RLS behaves as though pow-
er were just applied.

5.4.5 The RESET SCSI BUS command

This command forces a BUS RESET command on the SCSI bus. It may be used with
caution to solve system development problems. However, using this command could
prove quite disruptive on a live system.

CAUTION

Executing a RESET SCSI BUS command could adversely affect another device
or host system that is connected to the same SCSI bus. Use this command
with great caution!

To Reset the SCSI Bus:

1. Press the MENU key to open the Top Menu.

2. Use the (DOWN) key to move the pointer to Private, then press the ENTER
key to open the Private menu.

3. Use the (UP) or (DOWN) key to move the pointer to RESET SCSI BUS.

4. Press the ENTER key to execute the RESET SCSI BUS command.

NOTE

This command is locked by both the Master Security Lock and the Inventory Lock.

5-12 The Private Menu 501510 Rev. S

 Private••••••Adapter
Type: SCSI LVD/SE

Displays the type of Interface Personality Module installed in the RLS.

5.4.6 The Private\Cabling status screen

Private••••••Cabling
Carriage: OK
Drivebay: OK
Sensors: OK

Indicates that the Carriage, Drivebay and Sensors ribbon cables are connected (OK)
or not connected (FAULT).

5.4.7 The Private\Calibration status screen

Private••Calibration
Calibrated: NO
Valid: NO
X Data: ddddd
X Fixed 0: ddddd
X Fixed 1: ddddd
X Storage: ddddd
Z Storage: ddddd

The Calibration Data Status screen displays the calibration data determined by the
CALIBRATION command. If, for example, the user encounters some particularly dif-
ficult Handler problem, it may become necessary to relay the data on this screen to a
Qualstar Technical Support technician.

The Calibrated value and the Valid value indicate whether or not the calibration data
determined by the CALIBRATION command is within acceptable limits. If the cali-
bration data is not valid, the Handler will not operate.

The following calibration data is displayed on the Calibration Data Status screen:

• Calibrated (YES/NO)
This value shows whether or not the calibration process was successfully com-
pleted.

• Valid (YES/NO)
This value shows whether or not the calibration data has been initialized.

• X Data
This value is the position of the first Tape Drive Assembly.

• X Fixed 0
This value is the position of the Fixed0 slot.

• X Fixed 1
This value is the position of the Fixed1 slot.

501510 Rev. S The Private Menu 5-13

 • X Storage
This value is the position of the first magazine storage slot.

• Z Storage
This value is the insertion distance for the magazine slots.

5.4.8 The Private\Configuration menu

P••••••Configuration
•Defaults
Demonstrations:YES
•Limits
•SCSI

5.4.8.1 Demonstrations

NOTE

This item is locked by both the Master Security Lock and the Configuration Lock.

This menu allows for the Operation\Demonstrations menu to be hidden.

YES The Operation\Demonstrations menu is visible and allows

for the selection of Feature List or Random Moves. The Feature
List item is used to display messages about RLS features. The
Random Moves causes the changer to make continuous random
cartridge moves.

NO The Operation\Demonstrations menu is hidden.

5-14 The Private Menu 501510 Rev. S

5.4.8.2 The Private\Configurations\Defaults status screen
PC••••••••••Defaults
LCD Line 1:DEFAULT
1-10: ??????????
11-20: ??????????
LCD Line 2:DEFAULT
1-10: ??????????
11-20: ??????????
LCD Line 3:DEFAULT
1-10: ??????????
11-20: ??????????
LCD Line 4:DEFAULT
1-10: ??????????
11-20: ??????????
SCSI Vndr:????????
SCSI Prod:????????
????????
SCSI Revision:????
CLEAR

NOTE

All items in this menu are locked by both the Master Security Lock and the Configuration
Lock.

The items in this menu are used to create custom default data for various menu sys-
tem items.

Example 1: The default text used on line 1 of the main display for an RLS-4221 is
Qualstar RLS-4221. However, an operator can enter custom data (e.g., different
text) for the main display line 1 over the SCSI bus, or by using the
Configuration\Advanced\Control Panel\Display menu. If either of
these methods is used, and the operator then executes the Configuration menu’s
SET TO DEFAULTS command, the custom text data is lost and the system’s default
text (Qualstar RLS-4221) is displayed again.

Example 2: The Private\Defaults\LCD Line 1 menu item, and its sub-items

1-10 and 11-20, can also be used to change the text used on line 1 of the main dis-
play. Unlike Example 1, text data entered in the Private\Defaults menu be-
comes the new system default data. Therefore, the custom data entered in this menu
is also used as the system’s default data when an operator executes the Configuration
menu’s SET TO DEFAULTS command.

• SCSI Vndr
Allows for vendors or resellers name to be entered which will replace the sys-
tem’s default menu display text (Qualstar).

• SCSI Prod
Allows for vendors or resellers product name to be entered which will replace
the system’s default menu display text (RLS-4221).

501510 Rev. S The Private Menu 5-15

 • SCSI Revision
Allows for vendors or resellers revision tracking name to be entered which will
replace the system’s default menu display text (X.XX).

• CLEAR
Evoking the CLEAR command will eliminate all data entries in the Private/
Defaults menu and all the systems menu display text will return to the system
defaults.

5.4.8.3 The Private\Configuration\Limits status screen

PC••••••••••••Limits
Temperature: ddddd

The Temperature limit indicates the upper temperature where the RLS will gener-
ate an “over-temperature” alarm. The value indicated is in tenths of Centigrade de-
gree.

5.4.8.4 The Private\Configuration\SCSI menu

NOTE

All items in this menu are locked by both the Master Security Lock and the Configuration
Lock.

The Private\Configuration\SCSI menu provides a means of fine-tuning the

time delay and number of retries used when moving cartridges in and out of Tape
Drives. Adjusting the values in this menu can help to reduce some of the problems as-
sociated with inflexible host software. Both decimal values are editable.

P•Configuration•SCSI
PostPlaceDly:ddddd
PrePickRetries:ddd

The PostPlaceDly value is a period of time, measured in 250ths of a second. It de-

termines the delay from the physical insertion of a tape cartridge into a Tape Drive,
to the notification to the host computer that the cartridge movement has is completed.
A longer value gives the Tape Drive more time to change its status from “empty” to
“loading a tape.” The default value is 250 or one second.

Sometimes a Tape Drive is slow to eject a tape cartridge, after the Tape Drive notifies
the host computer that it has finished the ejection sequence. The PrePickRetries
value, measured at one retry per second, controls the number of times (and seconds)
the Handler will look for the ejected tape cartridge with its Cartridge Presence opto-
sensor. The default value is 10 (or ten seconds). If the ejected cartridge is not detected
after the specified number of retries (and seconds), the RLS will issue an Alert mes-
sage.

5-16 The Private Menu 501510 Rev. S

5.4.9 The Private\Control Panel status screen
P••••••Control Panel
Address: xx
Type: dddddddddd
Rev: ddd.ddddd-ddd
Mode: NORMAL
+5V: dd.dd
Door Latch: 0
Temperature:ddd.dC
VIOP Door Latch: 0

The following data is displayed on the Control Panel Status screen:

• Address
The I2C address of the Serial Control Panel microprocessor.

• Type
The part number of the Serial Control Panel microprocessor’s firmware.

• Rev
The revision of the Serial Control Panel microprocessor’s firmware. Leading
zeroes are suppressed.

• Mode
Normal or Boot modes are possible. Boot occurs during firmware uploading.

• +5V
The +5V supply voltage to the Serial Control Panel.

• Door Latch
A zero indicates the Door is unlatched. A 1 indicates the door is latched.

• Temperature
The temperature in degrees C at the Serial Control Panel.

• VIOP Door Latch

A zero indicates the Door is unlatched. A 1 indicates the door is latched.

5.4.10 The Private\Display A/D status screen

Private••Display A/D
+24V ddddd
+5V ddddd
+3.3V ddddd

The Display A/D Status screen displays the current analog to digital converter read-
ings. Only three of the possible 8-channels are presently used. The signals are de-
scribed in Table 5-1 below.

Input Signals Description

+24V The Regulated +24V System Power Supply
+5V The Executive PCBA +5V Regulator Output

501510 Rev. S The Private Menu 5-17

 +3.3V The Executive PCBA +3.3V Regulator Output

Table 5-1 A/D Converter Channels

5.4.11 The Private\Display Locations Menu

P••Display Locations
Location: llllll
Ejected: FALSE
EjectedValid:FALSE
Label Error: FALSE
Label Valid: FALSE
Label: ??????????
Occupied: FALSE
Occup.Valid: FALSE
Present: FALSE
Pres. Valid: FALSE
Source Loc.:llllll
Source Valid:FALSE
Type: DRIVE

The Private\Display Locations menu contains data from the library’s inter-
nal inventory database. The data in this menu differs from the data found in the Op-
eration\Element Status\Display menu, because it pertains to the library’s
physical world and does not contain references to SCSI element addresses.

The only editable value in this menu is the Location value, which corresponds to a
physical location. Once a Location is selected, all the internal database information
for that location is displayed as follows:

5-18 The Private Menu 501510 Rev. S

 Value Type Description
Location Location Enter the location of the item you wish to query.
Ejected TRUE/FALSE A TRUE value indicates a tape is in the ejected position (Tape Drives
only).
EjectedValid TRUE/FALSE A TRUE indicates the Ejected value is known to be correct.
Label Error TRUE/FALSE A TRUE value indicates that no label was detected during scanning.
Label Valid TRUE/FALSE A TRUE value indicates the RLS attempted to read the barcode label.
Label Data Indicates the value read from the selected location’s barcode (if present)
Occupied TRUE/FALSE A TRUE value indicates that a cartridge occupies the selected location.
Occup.Valid TRUE/FALSE A TRUE value means the Occupied status for the selected location is
valid.
Present TRUE/FALSE A TRUE value indicates that a drive or other device is present at the se-
lected location.
Pres. Valid TRUE/FALSE A TRUE value means the Present status for the selected location is valid.
Source Loc. Data The Source value indicates the prior location of the cartridge that is cur-
rently at the selected location. The Item value is an internal number.
Source Valid TRUE/FALSE A TRUE value means the Source Location data for the selected location
is valid.
Type Data This value indicates the type of element that is at the selected location:
DRIVE, HANDLER or magazine SLOT.

Table 5-2 Private\Display Locations Descriptions

5.4.12 The Private\Display Positions status screen

P••Display Positions
Gripper: ddddd
X: ddddd
Period X: ddddd
Z: ddddd
Period Z: ddddd

The Display Positions status screen displays the current position of the three carriage
motor-driven positioners. The positions are given in motor steps, counted from the
home position of each axis. There are 24 steps per revolution for the horizontal (X)
motor Axis and Insertion (Z) Axis motors. There are 200 steps per revolution for the
Gripper Axis motor.

• Gripper
This value indicates the current step position of the gripper stepper motor.

• X
This value indicates the current position of the horizontal (X-Axis) motor. The
value decreases as the carriage moves to the left. When the carriage is all the
way to the right stop, after a successful POST, the position is zero.

501510 Rev. S The Private Menu 5-19

 • Period X
Used primarily for diagnostics, this value represents the period of time that it
takes for the Hall-Effect sensors in the X-Axis brushless DC motor to move be-
tween two points. The maximum value of 65,535 will be shown when the motor
is not moving.

• Z
This value indicates the current position of the Z-Axis motor. The value de-
creases as the picker moves toward the storage slots. When the carriage is all
the way to the backstop, after a successful POST, the position is zero.

• Period Z
Used primarily for diagnostics, this value represents the period of time that it
takes for the Hall-Effect sensors in the Z-Axis brushless DC motor to move be-
tween two points. The maximum value of 65,535 will be shown when the motor
is not moving.

5.4.13 The Private\DriveBay status screen

Private•••••DriveBay
Address: xx
Type: dddddddddd
Rev: ddd.ddddd-ddd
Mode: NORMAL
+24V: dd.dd
Alarm: OFF
+5V: dd.dd
Alarm: OFF
•Alarm Limits
•C1: NONE
•C2: NONE
•C3: NONE
•C4: NONE
•Power Left
•Power Right

The Private\DriveBay status screen indicates the status of the Drive Bay board:

• Address
The I2C address of the Drive Bay microprocessor.

• Type
The part number of the Drive Bay microprocessor’s firmware.

• Rev
The revision of the Drive Bay microprocessor’s firmware. Leading zeroes are
suppressed.

• Mode
Normal or Boot modes are possible. Boot occurs during firmware uploading.

• +24V
The +24V supply voltage to the Drive Bay.

5-20 The Private Menu 501510 Rev. S

 • Alarm
An alarm occurs when this value is ON and the +24V supply exceeds its limits.

• +5V
The +5V supply voltage to the Drive Bay.

• Alarm
An alarm occurs when this value is ON and the +5V supply exceeds its limits.

5.4.14 The Private\Drive Bay\Alarm Limits status screen

PD••••••Alarm Limits
24V Low: ddddd
24V High: ddddd
5V Low: ddddd
5V High: ddddd
PsLeft Low: ddddd
PsLeft High: ddddd
PsRight Low: ddddd
PsRight High:ddddd
• 24V Low:
The lower limit of acceptable +24V supply voltage to the Drive Bay.

• 24V High:
The upper limit of acceptable +24V supply voltage to the Drive Bay.

• 5V Low:
The lower limit of acceptable +5V supply voltage to the Drive Bay.

• 5V High:
The upper limit of acceptable +5V supply voltage to the Drive Bay.

• PsLeft Low/High
The low and high operating temperature limits for all single-module and the
left side of dual-redundant power supply modules.

• PsRight Low/High
The low and high operating temperature limits for the right side of dual-
redundant power supply modules.

5.4.15 The Private\Drive Bay\C? menu

Private•Drivebay••C?
•Carrier
•DIA: LVD/MSE-160

The Private\DriveBay\C? menu indicates what is plugged into the 4 possible

channels C1–C4 (drive positions) of the Drive Bay board with Channel 1 being the
leftmost Tape Drive position. Refer to Table 5-3 to determine the Tape Drive assign-
ments.

501510 Rev. S The Private Menu 5-21

 Channel

Model 1 2 3 4
RLS-4124 N/A N/A N/A T1
RLS-4221 N/A N/A T1 T2
RLS-4445 T1 T2 T3 T4
RLS-4470 T1 T2 T3 T4
RLS-5116 N/A N/A N/A T1
RLS-5244 N/A T1 N/A T2
RLS-6227 N/A T1 N/A T2
RLS-8116 N/A N/A N/A T1
RLS-8202 N/A T1 N/A T2
RLS-8204 N/A T1 N/A T2
RLS-8216H N/A N/A T1 T2
RLS-8236 N/A T1 N/A T2
RLS-8244 N/A T1 N/A T2
RLS-8404H T1 T2 T3 T4

Table 5-3 Tape Drive T? Channel Assignments by Model

Tape Drive Assemblies plug into the front of the Drive Bay board. Drive Interface
Adapter boards plug into the rear of the Drive Bay board. There are presently two
types of DIA boards as shown in Table 5-4 below.

Type Purpose Functionality

NONE N/A A Tape Drive cannot be supported by this channel.
PASSIVE Hot-Pluggable A drive may be changed while power is on but the con-
Tape Drives nection between the rear pair of SCSI connectors is
lost while the drive is removed. Any SCSI termination
power supplied by the RLS to that pair of connectors is
also lost while the drive is removed.
LVD/MSE-160 Hot-Swappable A drive may be changed while power is on and the
Tape Drives connection between the rear pair of SCSI connectors
will remain intact while the drive is removed. Any SCSI
termination power supplied by the RLS to that pair of
connectors remains on while the drive is removed.

Table 5-4 Drive Interface Adapter (DIA) Types

5-22 The Private Menu 501510 Rev. S

5.4.16 The Private\Drive Bay\C?\Carrier status screen
PD•C?••••••••Carrier
Address: xx
Type: dddddddddd
Rev: ddd.ddddd-ddd
Mode: NORMAL
Mdl:??????????????
SN:???????????????
TapeInside: FALSE
+5V: ON
Alarm: OFF
Voltage: dd.ddd
+12V: ON
Alarm: OFF
Voltage: dd.ddd
Inrush Limiter: ON
Alarm: OFF
SplVoltage:dd.ddd
Alarm: OFF
LmtVoltage:dd.ddd
Termination: ON
Alarm: OFF
Temperature:ddd.dC
Alarm: OFF

The Private\DriveBay\C?\Carrier status screen displays all of the status for

the selected (?) Drive Carrier. The following data is displayed:

• Address
The I2C address of the selected (?) Drive Carrier microprocessor.

• Type
The part number of the (?) Drive Carrier microprocessor’s firmware.

• Rev
The revision of the (?) Drive Carrier microprocessor’s firmware. Leading zeroes
are suppressed.

• Mode
NORMAL or BOOT modes are possible. Boot occurs during firmware uploading.

• Model
The model number reported by the Tape Drive installed in the Tape Drive As-
sembly.

• S/N
The serial number reported by the Tape Drive installed in the Drive Carrier.

• Tape Inside
This value is TRUE/FALSE only during an inventory scan. It is otherwise IN-
VALID.

• +5V
This value is ON if the RLS has commanded the Drive Carrier to turn on its
+5V switching regulator that supplies power to its Tape Drive.

501510 Rev. S The Private Menu 5-23

 • Alarm
This value is ON if the +5V-switching regulator’s output voltage is unaccepta-
ble.

• Voltage
The +5V-switching regulator’s output voltage.

• +12V
This value is ON if the RLS has commanded the Drive Carrier to turn on its
+12V switching regulator that supplies power to its Tape Drive.

• Alarm
This value is ON if the +12V-switching regulator’s output voltage is unaccepta-
ble.

• Voltage
The +12V-switching regulator’s output voltage.

• Inrush Limiter
The Inrush Limiter must be ON for the +5V and +12V switching regulators to
operate.

• Alarm
This value is ON if the Inrush Limiter’s output voltage is unacceptable.

• Voltage
The Inrush Limiter’s output voltage.

• Termination
This value is ON if the RLS has commanded the Drive Carrier to energize the
SCSI Termination Power signal.

• Alarm
This value is ON if SCSI Termination Power voltage is unacceptable.

• Temperature
The temperature inside the Drive Carrier in degrees Celsius.

• Alarm
This value is ON if the temperature is unacceptable.

5.4.17 The Private\Drive Bay\C?\DIA status screen

P•Drivebay•C?••••DIA
Type: dddddddddd
Control: d
Status: d

The Private\DriveBay\C?\DIA status screen displays all of the status for the
selected (C?) Drive Interface Adapter (DIA) board. The following data is displayed:

5-24 The Private Menu 501510 Rev. S

 • Type
Presently PASSIVE or LVD/MSE-160 Drive Interface Adapter boards are
available. Refer to Table 5-5.

• Control
The control bits sent to the DIA board.

• Status
The status bits reported by the DIA board.

Description Module Remarks

P/N
PASSIVE 501677-01-7 Hot-pluggable - SCSI connections opened
when a drive is removed.
MLVD160 501687-01-6 Hot-swappable - SCSI connections remain
intact when a Tape Drive is removed.

Table 5-5 Drive Interface Adapter (DIA) Part Numbers

5.4.18 The Private\Drive Bay\Power ? status screen

PD••••••••Power Left
PD•••••••Power Right
Type:?????????????
Alarm A: OFF
Alarm B: OFF
Alarm Fan: OFF
Alarm Temp: OFF
LED: OFF
Temperature:ddd.dC

The Private\DriveBay\Power Left or Right status screens display the sta-

tus of all power supply modules. The right (as viewed from the front of the RLS) mod-
ule is only found on models with dual-redundant power supply modules installed. The
left power supply status screen also covers all single module supplies. All 250-watt
modules contain two identical 24VDC, 125-watt power supplies called A and B and
thus the reasons for Alarms A & B.

All power supply modules are or’ed together so that it’s possible to have a power sup-
ply fail and still have power to run the processors to get out an Alarm message over e-
mail using the Q-Link remote manager.

The following data is displayed on the Private\DriveBay\Power ? screens:

• Type
Description of the Power Supply Module(s) installed (see Table Table 5-6).

• Alarm A or B
OFF is normal. ON indicates a failure of power supply A or B within the Left
or Right module.

501510 Rev. S The Private Menu 5-25

 • Alarm FAN
OFF is normal. ON indicates the failure of the Left or Right fan. Note that
the two fans run off the shared +24V bus. Both fans continue to run when one
of the two Dual-Redundant Power Supply Modules fails.

• Alarm Temperature
OFF is normal. ON indicates higher than normal temperature in the Left or
Right power supply module.

• LED
The LED on the Left or Right dual redundant power supply module has
been commanded ON or OFF. ON is normal and OFF indicates the failure of the
fan or either power supply within that module. Ignore the LED value for
FULLSIZE power supply modules.

• Temperature
The temperature in degrees Centigrade in the Left or Right power supply
module.

Description Module P/N Remarks

FULLSIZE 125W 510170-01-2 Contains only power supply A and two fans.
FULL1FAN 125W 510170-01-2 Contains only power supply A and one fan.
FULLSIZE 250W 510170-02-0
HALFSIZE 250W 510170-03-8 Dual Redundant Modules
FULLSIZE 160W 510170-04-6

Table 5-6 Power Supply Module Part Numbers

5.4.19 The Private\Executive status screen

Private••••Executive
I2C Address: xx
PCB Number: 501547
PCB Revision: ???

• I2C Address
The address of the Executive PCBA on the I2C bus.

• PCB Number
The part number of the Executive PCBA.

• PCB Revision
The major revision letter of the Executive PCBA. A, B, C, etc.

5-26 The Private Menu 501510 Rev. S

5.4.20 The Private\Magazine menu
Private•••••Magazine
Busy: FALSE
Demand: ddd
Idle: FALSE
In Front: ddd
Prs:??????????????
ABORT
MOVE TO FRONT
•Carousel
•Storage Array

The Private\Magazine status screen shows the status of Carousel or Storage Ar-
ray. Menu items that are shaded are for Qualstar personnel use only and are not de-
scribed within this manual.

5.4.20.1 ABORT Command

This command will immediately stop Carousel or Storage Array motion.

5.4.20.2 MOVE TO FRONT Command

This command will move the magazine selected by the Demand value to the front of
the Carousel or Storage Array for access.

• Busy
A TRUE value indicates the Carousel or Storage Array is moving.

• Demand
Edit this value to select a magazine to be moved to the front for access. There
is a one-to-one mapping of this numerical value to the alphabetic magazines
labels with zero equaling magazine A.

• Idle
A TRUE indicates the Carousel or Storage Array is ready to accept a command.

• In Front
The numerical value of the magazine positioned to the front for access. The
mapping is the same as the Demand value.

• Prs
A single character for each possible magazine (0-n) indicates the presence of the
magazine on an RLS-4221 only. The possible values are described in Table 5-7.

Code Means Remarks

I Invalid The RLS is unsure of the inventory status
T True There is a magazine at this location
F False There is no magazine at this location

Table 5-7 Presents: Value Coding for RLS-4221 only

501510 Rev. S The Private Menu 5-27

5.4.21 The Private\ Sensors status screen
P••••••••••••Sensors
Address: xx
Type: dddddddddd
Rev: dd.ddddd-ddd
Mode: NORMAL
Pcb:??????????????
•Burst Parameters
DoorLocked: 0
•Drive1: 0
•Drive2: 0
•Drive3: 0
•Drive4: 0
•Fixed1: 0
•Fixed2: 0
•Fixed4: 0
•GripperHome: 0
•Magazine: 0
•MagazineSlot1: 0
•MagazineSlot2: 0
•MagazineSlot3: 0
•MagazineSlot4: 0
•MagazineSlot5: 0
•MagazineSlot11: 0
•MagazineSlot02: 0
•MagazineSlot20: 0
•MagazineSlot03: 0
•MagazineSlot34: 0
•XClear: 0
XHome: 0
•ZHome: 0
SET TO DEFAULTS

The Private\Sensors status screen displays the present state of all the RLS sen-
sors as well as information about the model specific Sensor Master board.

• SET TO DEFAULTS command

This command will reset the threshold of the analog sensors to their default
values. These are not necessarily the values obtained during calibration. In-
voking this function will un-calibrate the sensors and may cause the RLS to
malfunction.

• Address
The I2C address of the Sensor Master board’s microprocessor.

• Type
The part number of the Sensor Master board microprocessor’s firmware.

• Rev
The revision of the Sensor Master board microprocessor’s firmware. Leading
zeroes are suppressed.

• Mode
Normal or Boot modes are possible. Boot occurs during firmware uploading.

5-28 The Private Menu 501510 Rev. S

 • Pcb
The part number of the Sensor Master board (see Table 5-8).

• DoorLocked
A value of 1 indicates the Front Panel/Door is locked by the keylock.

The following items are sub-menus with status values that indicate the sensor’s state.
The sub-menus are intended for use only by Qualstar personnel.

• Drive?
A value of 0 indicates a tape is present in the mouth of the drive but not fully
inserted. This sensor detects the ejection of a tape by the drive.

• Fixed?
A value of 0 indicates a tape is present in the indicated fixed slot if the Gripper
is in its home position.

• Gripper Home
A value of 1 indicates the gripper jaws are closed.

• Magazine??
A value of 0 indicates a magazine is present at the current access position of
the Carousel or Storage Array.

• MagazineSlot? (1-5)
A value of 0 indicates a cartridge is present in the indicated magazine slot of
the currently accessible magazine of the Carousel or Storage Array. See Table
5-9.

• Xclear
A value of 0 indicates the X-Axis path is blocked while a 1 indicates it is clear
to move the carriage horizontally.

• Xhome
A value of 1 indicates the Handler’s carriage is at its fully right or home posi-
tion.

• Zhome
A value of 0 indicates the Handler’s gripper is fully retracted to its home posi-
tion along the Z-Axis.

PCB Models Used On

P/N
501887 RLS-4124, 4221
501727 RLS-44xx
501867 RLS-5116, 8116, 8216H
501787 RLS-5244, 6227, 8236, 8236D, 8202, 8204, 8204D,
8244, 8244D, 8404, 8404D, 8444, 8444D

Table 5-8 Sensor Master board usage

501510 Rev. S The Private Menu 5-29

 Slot\Model: RLS-4xxx RLS-5xxx/8xxx RLS-62xx
1 MagazineSlot1 MagazineSlot11 MagazineSlot11
2 MagazineSlot2 MagazineSlot02 MagazineSlot20
3 MagazineSlot3 MagazineSlot03 MagazineSlot34
4 MagazineSlot4 MagazineSlot34 N/A
5 MagazineSlot5 N/A N/A

Table 5-9 Magazine Sensor Slot Assignments

5-30 The Private Menu 501510 Rev. S

6. Troubleshooting

6.1 Faults without Fault Messages

There are several possible failure modes that render the Executive processor and the
Serial Control Panel inoperative. Failure of these systems will not result in any help-
ful hints about the possible source of failure. This section lists the known failures that
will render the RLS inoperative without telling you why.

6.1.1 When the power is turned on: no motion occurs, the LCD does not il-
luminate, the three power-indicating LEDs on the IPM (rear of RLS) are
dark.
1. Check that the power source is live.

2. Check the line fuse in the Power Supply Module (remove power cord(s) first).

3. Check the action of the Power Switch. It should possess a definite latching feel
at the end of its travel. The sliding linkage on the right inside of the RLS could
be binding due to shipping damage or a foreign object.

6.1.2 When the power is turned on: no motion occurs, the LCD does not
illuminate, the +24V LED on the IPM (rear of RLS) blinks.
1. A component failure has occurred on a PCBA that causes an excessive load on
the power supply.

2. The Power Supply Module has failed.

6.1.3 When the power is turned on: the LCD is illuminated and shows the li-
brary model number, no errors messages are displayed, and nothing
moves.
1. The Front Panel/Door is ajar. It is not completely closed. It may appear to be
closed, but is not completely latched.

2. The Door Latched Sensor is not functioning.

501510 Rev. S Troubleshooting 6-1

6.1.4 When the power is turned on: the Handler moves normally and the
LCD is illuminated, but it does not show text.
1. The LCD display cable is not properly connected or the cable is damaged.

2. The LCD display has failed.

3. The Control Panel microprocessor has failed.

6.1.5 The Barcode Reader does not read barcode labels reliably.
1. The barcode labels are not of a high enough quality for reliable reading.

2. The barcode labels are dirty or damaged.

3. The barcode labels are printed in a code that the library configuration does not
understand.

4. The lens on the face of the barcode reader is not clean.

5. The configuration is set to the wrong type of barcode reader.

6. The barcode reader has failed.

6.1.6 After Installing a Tape Drive, it Fails to Appear in the Menu System.
1. The drive carrier has failed to seat properly. Using the lever, remove the drive
part way and reinsert it.

2. The Tape Drive Assembly or Drive Bay PCBA has failed. Try swapping the posi-
tions of the Tape Drive Assemblies.

6.2 POST (Power On Self Test) Fault Messages

These fault messages occur during POST (Power On Self Test), and after a reset and
during recovery from a previous fault.

NOTE

Important: Some problems will result in an Alert Message on the LCD display, followed
by a number. Our technical support department will need this number to diagnose
the problem if you contact them. So always, record this number, along with the full
context of the message.

Additionally, please provide technical support with the Model Number, Serial Number
and Firmware Revision level of the subject library when contacting them.

6-2 Troubleshooting 501510 Rev. S

6.2.1 BCR Failed (BCR is the Barcode Reader)
During POST (Power On Self Test) the Barcode Reader failed, is installed improperly,
or is configured improperly. If there is no Barcode Reader, set the BCR value to None
in the Configuration\Advanced\Changer\Mechanics menu.

6.2.2 BCR Misconfigured (BCR is the Barcode Reader)

During POST (Power On Self Test) the system detected that the Barcode Reader is
configured improperly.

6.2.3 Calibration Req’d

A change has been made to the RLS configuration that disabled the library pending
calibration. Re-calibration is required!

6.2.4 Not Configured

The library is not configured. Configure the library as described in the Installation
and Operation Manual (Qualstar document number 501500).

6.2.5 Carousel Failed, Carousel Jammed

The carousel mechanism failed to move successfully or is jammed. Open the Top Cov-
er (see Section 7.6) and check that all the magazines and cartridges on the carousel
are properly seated. Verify the drive belt is in place and free of slack.

6.2.6 Array Failed, Array Jammed

The Storage Array mechanism has failed to move successfully. Open the Top Cover
(see Section 7.6) and check that all the magazines and cartridges on the Storage Ar-
ray are properly seated.

6.2.7 Gripper Homing Failed

During POST (Power On Self Test), the Gripper Home Sensor did not indicate the
gripping mechanism reached its home position. This could be caused by a failed infra-
red emitter or detector, requiring replacing the Carriage Assembly. A large piece of
dust or an errant barcode label in the Handler could also cause this failure.

6.2.8 X Failed to Home

During POST (Power On Self Test) the RLS did not detect that the Handler success-
fully reach its home position at the right side of the Carriage Assembly. Check that
there are no loose magazines or cartridges in the library. Check that the Tape Drives
are properly seated and their locking levers are fastened in the up position. Check

501510 Rev. S Troubleshooting 6-3

 that there is not a loose cartridge in the Handler (if a cartridge is in the Handler, and
it is properly gripped, this will not cause a problem.) A failed infrared emitter or de-
tector could also be responsible. A large piece of dust or an errant barcode label could
also cause this failure.

6.2.9 Z Failed to Home

During POST (Power On Self Test) the RLS did not detect that the Handler’s Z-Axis
(insertion) successfully found its home position. Check that there are no loose maga-
zines or cartridges in the library. Check that the drives are properly seated and the
locking lever is fastened. Check that there is not a loose cartridge in the Handler (if a
cartridge is in the Handler, and it is properly gripped, this will not cause a problem.)
A failed infrared emitter or detector could also be responsible. A large piece of dust or
an errant barcode label could also cause this failure.

6.2.10 No Drivebay Found

During POST (Power On Self Test) the Executive microprocessor could not communi-
cate with Drive Bay microprocessor. Check that the 10-conductor ribbon cable be-
tween the Interconnect and Drive Bay PCBAs is properly installed. Go to the Pri-
vate\Cabling menu to see if any cables are unplugged.

6.2.11 No Carriage Found

During POST (Power On Self Test) the Executive microprocessor could not detect the
presence of the Carriage Assembly. Check the 50-conductor cables between the Exec-
utive, Interconnect, and 2-Axis Carriage PCBAs. Go to the Private\Cabling
menu to see if any cables are unplugged.

6.2.12 No Sensor Pcb Found

During POST (Power On Self Test) the Executive microprocessor could not detect the
presence of the Sensor Master PCBA. Check the cable from the Interconnect PCBA to
the Sensor Master PCBA. Go to the Private\Cabling menu to see if any cables
are unplugged.

6.2.13 No Carousel Found

During POST (Power On Self Test the Executive microprocessor could not detect the
presence of the Carousel PCBA or could not communicate with its microprocessor.
Check the cable between the Drive Bay and the Carousel PCBAs. Go to the Pri-
vate\Cabling menu to see if any cables are unplugged.

6.2.14 No Storage Array

During POST (Power On Self Test) the Executive microprocessor could not detect the
presence of the Storage Array or could not communicate with its microprocessor.

6-4 Troubleshooting 501510 Rev. S

 Check the cable between the Storage Array and the Drive Bay PCBAs. Go to the
Private\Cabling menu to see if any cables are unplugged.

501510 Rev. S Troubleshooting 6-5

6.3 Operating Fault Messages

These Fault Messages will occur during normal operation of the library.

6.3.1 Pick Failed

The library failed to pick a cartridge from a Magazine Slot or Tape Drive. Check that
there are no loose magazines or cartridges in the library. Check that the drives are
properly seated and the locking lever is fastened. Check that there is not a loose car-
tridge in the Handler (if a cartridge is in the Handler, and it is properly gripped, this
will not cause a problem.)

6.3.2 Place Failed

The library failed to place a cartridge into a Magazine Slot or Tape Drive. Check that
there are no loose magazines or cartridges in the library. Check that the drives are
properly seated and the locking lever is fastened. Check that there is not a loose car-
tridge in the Handler (if a cartridge is in the Handler, and it is properly gripped, this
will not cause a problem.)

6.3.3 Carousel Failed, Carousel Jammed

The carousel mechanism failed to move successfully. Check that there are no loose
magazines or cartridges in the Carousel or Handler. If there is a cartridge is in the
Handler, and it is properly gripped, this will not cause a problem.

6.3.4 Array Failed, Array Jammed

The Storage Array mechanism has failed to move successfully. Check that there are
no loose magazines or cartridges in the Storage Array or Handler. If there is a car-
tridge is in the Handler, and it is properly gripped, this will not cause a problem.

6.3.5 X Axis Jammed

The Handler’s X-Axis (horizontal) is unable to move freely. Check that there are no
loose magazines or cartridges in the library. Check that all Tape Drives are properly
seated and their locking levers are fastened. If there is a cartridge is in the Handler,
and it is properly gripped, this will not cause a problem.

6.3.6 X-Axis Obstructed

The XCLEAR sensor is indicating that it is unsafe to move the Handler horizontally.
Check that there are no loose magazines or cartridges in the library. Check that all
Tape Drives are properly seated and their locking levers are fastened. Check that

6-6 Troubleshooting 501510 Rev. S

 there is not a loose cartridge in the Handler. If there is a cartridge is in the Handler,
and it is properly gripped, this will not cause a problem.

6.3.7 Z-Axis Jammed

The Handler’s Z-Axis (insertion) is unable to move freely. Check that there are no
loose magazines or cartridges in the library. Check that all Tape Drives are properly
seated and their locking levers are fastened. If there is a cartridge is in the Handler,
and it is properly gripped, this will not cause a problem.

6.3.8 Z-Axis Obstructed

The XClear sensor is indicating that it is unsafe to move the Handler in the Z-Axis
(insertion). Check that there are no loose magazines or cartridges in the library.
Check that all Tape Drives are properly seated and their locking levers are fastened.
If there is a cartridge is in the Handler, and it is properly gripped, this will not cause
a problem.

6.3.9 Handler Fault

Check that there are no loose magazines or cartridges in the library.

6.3.10 Left Fan Failed or Right Fan Failed

The fan in the left or right Dual-Redundant Power Supply Module is not turning at
full speed. If the fan is not obstructed (by cable ties, etc.), replace the entire Power
Supply Module. This can be accomplished while the RLS continues to function. See
Section 7.21. Note that left and right are defined when viewing the RLS from the
front. When addressing the power supplies from the rear of the unit, the left module
will be on your right. Also note that the two fans run off the shared +24V bus. Both
fans continue to run when one of the two Dual-Redundant Power Supply Modules
fails.

6.3.11 Left Supply Fail or Right Supply Fail

The left or right Dual-Redundant Power Supply Module has failed. Replace the Power
Supply Module, which can be accomplished while the RLS continues to function. See
Section 7.21. Note that left and right are defined when viewing the RLS from the
front. When addressing the power supplies from the rear of the unit, the left module
will be on your right. Also note that the two fans run off the shared +24V bus. Both
fans continue to run when one of the two Dual-Redundant Power Supply Modules
fails.

501510 Rev. S Troubleshooting 6-7

6.3.12 Fan Failed
One of the two fans in the Power Supply Module is not turning at full speed. If the fan
is not obstructed (by cable ties, etc.), replace the entire Power Supply Module. The
RLS must be powered down to accomplish this task.

6.3.13 Supply Failed

This message should never occur with a 125 or 160-watt Power Supply Module. The
message indicates that one of the two power supplies within a 250-watt module has
failed and that only 125-watts of power is available. The RLS can generally function
on this limited power when only one or two drives are running. It may intermittently
fail when all drives are simultaneously busy loading, unloading or rewinding. Replace
the entire Power Supply Module. The RLS must be powered down to accomplish this
task.

6.4 Operating Error Messages

These error messages are caused by improper use of the library.

6.4.1 Gripper Full

The command failed because a move command was initiated that needed the Handler
empty but the Handler was full.

6.4.2 No Target Magazine

A move was initiated to a magazine that is not installed.

6.4.3 No Target Drive

A move was initiated to a cartridge Tape Drive that is not installed.

6.4.4 Target Full

A move was initiated to a destination that is already occupied.

6.4.5 Source Empty

A move was initiated from an empty source.

6.4.6 No Source Magazine

A move was initiated from a magazine that is not installed.

6-8 Troubleshooting 501510 Rev. S

6.4.7 No Source Drive
A move was initiated from a Tape Drive that is not installed.

6.4.8 Tape Not Ejected

A move was initiated from a Tape Drive that has not yet ejected its cartridge.

6.4.9 The Door is Locked

A command was given to open the Front Panel/Door but it is physically locked.

6.4.10 The Door is Open

A command was issued but cannot be completed because the Front Panel/Door is
open.

6.5 Calibration Fault Messages

These occur during calibration, which should only be done after certain upgrades and
servicing. In addition to these, any of the POST (Power On Self Test) faults can hap-
pen during calibration.

6.5.1 Calibration Fault

A motion fault happened during calibration. Make sure the motors turn freely and the
library is set up properly for calibration.

6.5.2 Failed No Magazine

Calibration has failed because no magazine was installed in position MA.

6.5.3 Failed, Remove Cart

Calibration has failed because there is a cartridge in MA. Calibration requires that
the first magazine be installed and empty.

6.5.4 Failed Gripper Full

Calibration has failed because there is a cartridge in the Handler. Calibration re-
quires that there be no cartridge in the Handler.

501510 Rev. S Troubleshooting 6-9

6.5.5 Calibration Failed
Calibration has failed. Make sure the library is set up correctly for calibration and re-
try.

6.5.6 Opto Cal Failed

One or more of the optical sensors failed to calibrate properly. Make sure the library
is set up correctly for calibration and retry. Make sure there is no debris blocking any
of the optical sensors or emitters.

6-10 Troubleshooting 501510 Rev. S

7. Field–Replaceable Units (FRUs)

7.1 Introduction

Many of the major components in the RLS are available from Qualstar as separate
Field-Replaceable Units (FRUs). Each FRU can be removed and replaced on-site by
qualified personnel. Some of the FRUs are mechanical assemblies while others are
Printed Circuit Board Assemblies (PCBAs).

Table 7-1 lists all of the RLS FRUs, their Qualstar part numbers and the time esti-
mated for an experienced technician to remove and replace a FRU for the first time.
The last column indicates if it is required to calibrate the RLS after changing a FRU.
The RLS can be commanded to calibrate itself automatically, which takes approxi-
mately 5-minutes.

DANGER

TO AVOID THE RISK OF PERSONAL INJURY: TURN OFF ALL POWER TO THE
TAPE LIBRARY SYSTEM, THEN REMOVE THE POWER CORD, BEFORE
ATTEMPTING ANY OF THE PROCEDURES IN THIS CHAPTER.

NEVER OPERATE THE LIBRARY WHILE THE DOOR OR TOP PANEL ARE OPEN.

GEFAHR

UM VERIETZUNGEN ZU VERHINDEM: SCHALTEN SIE ALLE STROMSCHALTER

AN DER RLS AUS UND ENTFERNEN SIE DAS STROMKABEL, BEVOR SIE MIT
DER SERVICE-ARBEIT BEGINNEN.

BENUTZEN SIE DIE RLS NIE WENN DIE TUERE OFFEN IST, ODER DIE DECK-,
BZW. SEITENPLATTE ENTFERNT SIND.

CAUTION

Static electricity can permanently damage the integrated circuits on all RLS
PCBAs. Standard ANTI-STATIC practices should be employed when working

501510 Rev. S Field–Replaceable Units (FRUs) 7-1

 on the RLS. At a minimum, touch an unpainted portion of the RLS chassis be-
fore handling any PCBAs.

NOTE

Left and right sides of the RLS are referred to throughout this chapter. Left and right are
defined when viewing the RLS from the front. Please remember this important concept.

7-2 Field–Replaceable Units (FRUs) 501510 Rev. S

 FRU Description FRU Part Section Time* Calibration
Number Required
Carriage Assembly (4124/4221) 510180-01-1 7.7 10 Yes
Carriage Assembly (4445/4470) 510180-14-4 7.7 10 Yes
Carriage Assembly 510180-12-8 7.7 10 Yes
(5116/8116/8202/8216H/8236/8236D)
Carriage Assembly 510180-15-1 7.7 10 Yes
(52/62/8204/8204D/8244/8244D/8244D/8404/
8404D/8444/8444D)
Carriage Assembly with Barcode Reader Please contact 7.7 10 Yes
technical support.
Assembly (4124/4221)
Please contact
Carriage Assembly with Barcode Reader technical support.
7.7 10 Yes
Assembly (4445/4470)
Please contact
Carriage Assembly with Barcode Reader technical support.
7.7 10 Yes
Assembly (5116/8116/8216H)
Please contact
Carriage Assembly with Barcode Reader technical support.
7.7 10 Yes
Assembly (52/62/82xx/8404H/8444H)
Carousel (4124/4221) 510171-01-0 7.8 10 Yes
Carousel (5116/8116/8216C/8216CD/8216H) 510171-02-8 7.8 10 Yes
Storage Array (8mm x 45) 510172-01-8 7.9 30 Yes
Storage Array (8mm x 70) 510173-01-6 7.9 30 Yes
Storage Array (LTO x 36) 510172-02-6 7.9 30 Yes
Storage Array (SDLT x 27) 510172-02-6 7.9 30 Yes
Storage Array (SAIT x 44, LTO x 44) 510172-03-4 7.9 30 Yes
Front Panel/Door Assembly (Bezel) 510179-01-3 7.10 30 No
Front Panel/Door Assembly (Bezel) 510179-02-1 7.10 30 No
(4124/5116/8116/8216C/8216CD/8236C/8236CD)
Tape Drive Assembly (AIT-2, LVD) 501903-10-8 7.11 2 No
Tape Drive Assembly (AIT-3, LVD) 501903-11-6 7.11 2 No
Tape Drive Assembly (AIT-4, LVD) 501903-14-0 7.11 2 No
Tape Drive Assembly (AIT-5, LVD) 501903-15-7 7.11 2 No
Tape Drive Assembly (HP LTO-2, HH LVD) 501903-55-3 7.11 2 No
Tape Drive Assembly (IBM LTO-1, LVD) 501903-60-3 7.11 2 No
Tape Drive Assembly (IBM LTO-2, LVD) 501903-61-1 7.11 2 No
Tape Drive Assembly (IBM LTO-3, LVD) 501903-62-9 7.11 2 No
Tape Drive Assembly (IBM LTO-3, LVD, Ext) 501903-66-0 7.11 2 No
Tape Drive Assembly (IBM LTO-3, HH LVD) 501903-81-9 7.11 2 No
Tape Drive Assembly (IBM LTO-4, LVD) 501903-73-6 7.11 2 No
Tape Drive Assembly (IBM LTO-4, LVD, Ext) 501903-74-4 7.11 2 No
Tape Drive Assembly (IBM LTO-4, HH LVD) 501903-83-5 7.11 2 No
Tape Drive Assembly (IBM LTO-3, DFA) 501903-63-7 7.11 2 No
Tape Drive Assembly (IBM LTO-3, DFA, Ext) 501903-67-8 7.11 2 No
Tape Drive Assembly (IBM LTO-4, DFA) 501903-64-5 7.11 2 No
Tape Drive Assembly (IBM LTO-4, DFA, Ext) 501903-69-4 7.11 2 No

501510 Rev. S Field–Replaceable Units (FRUs) 7-3

 FRU Description FRU Part Section Time* Calibration
Number Required
Tape Drive Assembly (IBM LTO 5, DFA) 501903-84-3 7.11 2 No
Tape Drive Assembly (IBM LTO 5, DFA, Ext) 501903-85-0 7.11 2 No
Tape Drive Assembly (IBM LTO 5, SAS) 501903-86-8 7.11 2 No
Tape Drive Assembly (IBM LTO 5, SAS, Ext) 501903-87-6 7.11 2 No
Tape Drive Assembly (IBM LTO 5, HH DFA) 501903-88-4 7.11 2 No
Tape Drive Assembly (IBM LTO 5, SAS, HH Ext) 501903-89-2 7.11 2 No
Tape Drive Assembly (IBM LTO 5, HH DFA) 501903-92-6 7.11 2 No
Tape Drive Assembly (IBM LTO 5, HH SAS) 501903-93-4 7.11 2 No
Tape Drive Assembly (IBM LTO 5, HH DFA) 501903-95-9 7.11 2 No
Tape Drive Assembly (IBM LTO 5, HH SAS) 501903-96-7 7.11 2 No
Tape Drive Assembly (SDLT 320, LVD) 501903-70-2 7.11 2 No
Tape Drive Assembly (SDLT 640, LVD) 501903-71-0 7.11 2 No
Tape Drive Assembly (SAIT 1, LVD) 501903-90-0 7.11 2 No
Serial Control Panel PCBA 501507-01-6 7.12 15 No
Drive Bay PCBA Assembly (4124) 501537-05-4 7.13 60 No
Drive Bay PCBA Assembly (4221/8216H) 501537-01-3 7.13 60 No
Drive Bay PCBA Assembly (4445/4470/8404/8444) 501537-02-1 7.13 60 No
Drive Bay PCBA Assembly (8236D/8204D/8244D) 501957-01-3 7.13 60 No
Drive Bay PCBA Assembly (5116/8116) 501537-04-7 7.13 60 No
Drive Bay PCBA Assembly (52/62/82xx) 501537-03-9 7.13 60 No
Drive Bay PCBA Assembly (8404D/8444D) 502117-01-3 7.13 60 No
Executive XI PCBA 501547-01-2 7.14 15 Yes
Door Lock PCBA 501587-01-8 7.15 30 No
X-Clear Emitter PCBA 501597-01-7 7.16 30 Yes
Sensor Master and Slave (4124) Please contact 7.17 30 Yes
technical support.

Sensor Master and Slave (4221) Please contact 7.17 30 Yes

technical support.

Sensor Master and Slave (4445/4470) Please contact 7.17 30 Yes

technical support.

Sensor Master and Slave (5116/8116) Please contact 7.17 30 Yes

technical support.

Sensor Master and Slave (8216H) Please contact 7.17 30 Yes

technical support.

Sensor Master and Slave Please contact 7.17 30 Yes

technical support.
(52/62/82xx/82xxD/8404/8404D/8444/8444D)
Drive Interface Adapter, Passive 501677-01-7 7.18 15 No
Drive Interface Adapter, Active 501687-01-6 7.18 15 No
Drive Interface Adapter, SAS 502087-01-8 7.18 15 No
DFA (Direct Fibre Attach) Duplex Cable 510463-01-1 7.19 15 No
IPM (SCSI) 501567-01-0 7.20 2 No
IPM (SCSI with Q-Link) 501567-02-8 7.20 2 No
IPM (Fibre channel with Q-Link) 501697-01-5 7.20 2 No

7-4 Field–Replaceable Units (FRUs) 501510 Rev. S

 FRU Description FRU Part Section Time* Calibration
Number Required
Power Supply (125W) 510170-01-2 7.21 2 No
Power Supply (250W) 510170-02-0 7.21 2 No
Power Supply (250W, Dual Redundant) 510170-03-8 7.21 2 No
Power Supply (160W) 510170-04-6 7.21 2 No
Fixed Slots (RLS-4124 & 4221 only) 500712-01-3 7.22 20 Yes
Air Filter 510096-01-9 7.23 2 No
* The estimated time in minutes to remove and replace the FRU for the first time by an expe-
rienced technician.

Table 7-1 Field-Replaceable Units (FRUs)

7.2 Field Upgrades

There are several RLS upgrades possible. They are listed in Table 7-2. Installing an up-
grade is essentially the same as replacing the like FRU as described in this chapter.

Name P/N Section

Carriage Assembly with Barcode Reader Assembly (4124/4221) Please contact 7.7
technical support.

Carriage Assembly with Barcode Reader Assembly (4445/4470) Please contact 7.7
technical support.

Carriage Assembly with Barcode Reader Assembly (5116/8116/8216H) Please contact 7.7
technical support.

Carriage Assembly with Barcode Reader Assembly Please contact 7.7

technical support.
(52/62/82xx/8404H/8444H)
SCSI Interface Personality Module (IPM) with Q-Link 501567-02-8 7.20
Fibre Channel Interface Personality Module (IPM) with Q-Link 501697-01-5 7.20
Dual Redundant Power Supply Modules 2 x 250W 510170-03-8 7.21
Active Drive Interface Adapters (DIAs) for Hot-Swappable Tape Drives 501687-01-6 7.18
Tape Drive Assembly (AIT-2, LVD) 501903-10-8 7.11
Tape Drive Assembly (AIT-3, LVD) 501903-11-6 7.11
Tape Drive Assembly (AIT-4, LVD) 501903-14-0 7.11
Tape Drive Assembly (AIT-5 LVD) 501903-15-7 7.11
Tape Drive Assembly (IBM LTO-1, LVD) 501903-60-3 7.11
Tape Drive Assembly (IBM LTO-2, LVD) 501903-61-1 7.11
Tape Drive Assembly (HP LTO-2, HH LVD) 501903-55-3 7.11
Tape Drive Assembly (IBM LTO-3, LVD) 501903-62-9 7.11
Tape Drive Assembly (IBM LTO-3, LVD, Ext) 501903-66-0 7.11
Tape Drive Assembly (IBM LTO-3, HH LVD) 501903-81-9 7.11
Tape Drive Assembly (IBM LTO-4, LVD) 501903-73-6 7.11
Tape Drive Assembly (IBM LTO-4, LVD, Ext) 501903-74-4 7.11

501510 Rev. S Field–Replaceable Units (FRUs) 7-5

 Name P/N Section
Tape Drive Assembly (IBM LTO-4, HH LVD) 501903-83-5 7.11
Tape Drive Assembly (IBM LTO-3, DFA) 501903-63-7 7.11
Tape Drive Assembly (IBM LTO-3, DFA, Ext) 501903-67-8 7.11
Tape Drive Assembly (IBM LTO-4, DFA) 501903-64-5 7.11
Tape Drive Assembly (IBM LTO-4, DFA, Ext) 501903-69-4 7.11
Tape Drive Assembly (IBM LTO 5, DFA) 501903-84-3 7.11
Tape Drive Assembly (IBM LTO 5, DFA, Ext) 501903-85-0 7.11
Tape Drive Assembly (IBM LTO 5, SAS) 501903-86-8 7.11
Tape Drive Assembly (IBM LTO 5, SAS, Ext) 501903-87-6 7.11
Tape Drive Assembly (IBM LTO 5, HH DFA) 501903-88-4 7.11
Tape Drive Assembly (IBM LTO 5, SAS, HH Ext) 501903-89-2 7.11
Tape Drive Assembly (IBM LTO 5, HH DFA) 501903-92-6 7.11
Tape Drive Assembly (IBM LTO 5, HH SAS) 501903-93-4 7.11
Tape Drive Assembly (IBM LTO 5, HH DFA) 501903-95-9 7.11
Tape Drive Assembly (IBM LTO 5, HH SAS) 501903-96-7 7.11
Tape Drive Assembly (SDLT 320, LVD) 501903-70-2 7.11
Tape Drive Assembly (SDLT 640, LVD) 501903-71-0 7.11
Tape Drive Assembly (SAIT 1, LVD) 501903-90-0 7.11

Table 7-2 RLS Field Upgrade List

7-6 Field–Replaceable Units (FRUs) 501510 Rev. S

7.3 Required Tools and Materials

Table 7-3 is a complete list of the tools that would be required to replace every RLS
FRU. See individual FRU sections of this chapter for the tool needed to replace just
that FRU.

Required Tools
No. 1 Phillips Screwdriver
No. 2 Phillips Screwdriver
5/64-inch Allen (Hex) Driver/Wrench
1/4-inch Nutdriver or Open-Ended Wrench
Diagonal Cutters
Long Nose Pliers
Small Mirror (optional)
Flashlight (optional)

Table 7-3 Required Tools

The materials listed in Table 7-4 are required when replacing the indicated FRUs.

Qualstar Manu- Mfgr’s Description Where Used

P/N facturer P/N
669-1001-9 Tyton T18R0 3-inch Cable Tie Power Cable between Drive Bay PCBA
Dennison 08-433 and Executive PCBA – 2 places.

Dennison 08-404 FRUs: 510172, 510183

Panduit PLT1M-M30
730-0017-6 Loctite 242 24077 Thread Locking Front Panel/Door (Bezel) Linkage
Threadlocker Adhesive Screws FRU: 510179

Table 7-4 Replacement Materials

501510 Rev. S Field–Replaceable Units (FRUs) 7-7

7.4 Opening the Front Panel/Door

When the RLS is powered-on, the Front Panel/Door can be opened as follows:

1. Unlock the Front Panel/Door by turning the key clockwise.

See Section 3.1.

2. Press the key to open the Quick Menu. The key only works when the RLS is
not already in the menu system. To exit the menu system (from any menu),
press the MENU key twice.

NOTE

There are two choices when opening the Front Panel/Door. The OPEN & PARK LEFT
command unlocks the Front Panel/Door and moves the carriage to its far left position.
This command should be used when accessing the Tape Drives. The OPEN & PARK
RIGHT command unlocks the Front Panel/Door and moves the carriage to its far right
position. This command should be used when accessing the Carousel or Storage Array.

3. If the OPEN & PARK LEFT command is desired, simply press the ENTER key.

4. If the OPEN & PARK RIGHT command is desired, press the key to select
OPEN & PARK RIGHT, then press the ENTER key.

5. After either command terminates, the Front Panel/Door will unlock automatical-
ly and pop open a fraction of an inch.

6. After the carriage has stopped, gently pull the Front Panel/Door open.

If the RLS is not powered-on or is malfunctioning the Front Panel/Door can be opened
by following the steps below:

1. Unlock the Front Panel/Door by turning the key clockwise. See Section
3.1.

2. Insert the straightened end of a paper clip into the Emergency Unlatch Hole in
the Front Panel/Door as shown in Figure 7-1. Push on the latch tab to unlatch it.
The Front Panel/Door will pop open slightly when unlatched.

3. Gently pull the Front Panel/Door open.

CAUTION

Do not place anything on the open Front Panel/Door as it is not designed to support
additional weight. Be careful never to lean on the Front Panel/Door, pull on it or lift the
RLS by it.

7-8 Field–Replaceable Units (FRUs) 501510 Rev. S

 Emergency Unlatch Hole

Paper Clip

Window
Display

Figure 7-1 View of the Emergency Unlatch Hole in the Front Panel/Door

7.5 Rack-Mounted Libraries

Rack-mounted RLS libraries must be extended from their racks for replacing any in-
ternal FRUs. Only front- or rear-mounted FRUs can be replaced without first extend-
ing the RLS out from the rack. Assemblies that can be replaced without extending the
RLS or opening its Top Cover include: Power Supply Module(s), Interface Personality
Module (IPM), Tape Drives and the Air Filter.

DANGER

Extending a rack-mounted RLS causes a dramatic shift in the center-of-gravity of the

rack system. If the system is not securely fastened to the floor or other permanent struc-
ture, it can very possibly tip over when the RLS is extended causing great bodily harm
and damaging all the equipment.

Tips for safely extending and RLS include locking any casters on moveable racks and
having a second person help extend the RLS. While you are pulling the RLS out from the
rack and if you feel the rack tipping stop immediately! Push the RLS back into the rack
and call for assistance.

501510 Rev. S Field–Replaceable Units (FRUs) 7-9

7.5.1 Extending the RLS from the Rack
1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. Disconnect any cables that may prevent the library from being extended fully.

3. Open the Front Panel/Door as described in Section 7.4.

4. Use a No. 2 Phillips screwdriver to remove the two screws that secure the RLS
to the front rack posts. See Figure 7-2.

5. Carefully extend the RLS outward from the rack until its slides lock in the ex-
tended position.

Front Rack Rails

Hinged Top Cover

Retract

Extend

Screws to secure the RLS to

Front Panel/Door
the front rack posts.

Figure 7-2 Detail of the Extension Prevention Screws

7.5.2 Retracting the RLS into the Rack

1. Unlock the latches found on each rack slide by lifting slightly and pushing the
RLS inward slightly.

2. Carefully push the RLS into the rack until seated.

7-10 Field–Replaceable Units (FRUs) 501510 Rev. S

 3. With the Front Panel/Door open, use a No. 2 Phillips screwdriver to reinstall the
two screws that secure the RLS to the front rack posts. See Figure 7-2.

4. Gently lift and push the Front Panel/Door until it latches shut.

5. Reconnect any cables that were disconnected in of Section 7.5.1.

7.6 Top Cover

Tools Required: No. 2 Phillips Screwdriver

Top Cover
in open position.
Support Arm

Right Side of RLS

Figure 7-3 The Top Cover

7.6.1 Opening the Top Cover

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. If the RLS is rack-mounted, extend it from the rack by following Section 7.5.1.

3. Use a No. 2 Phillips screwdriver to remove the four screws from the right (as
viewed from the front) edge of the Top Cover as shown in Figure 7-3.

4. Lift the Top Cover until the support arm locks in its open position.

7.6.2 Closing the Top Cover

1. Lift the Top Cover all the way up, and then pull the support arm outwards to
unlatch it. Gently lower the Top Cover.

501510 Rev. S Field–Replaceable Units (FRUs) 7-11

 2. Reinstall the four pan-head screws removed in Section 7.6.1 using a No. 2 Phil-
lips screwdriver.

7.7 Carriage Assembly

RLS-4124/4221 (8mm) P/N 510180-01-1

RLS-4445/4470 (8mm) P/N 510180-14-4
RLS-5116 (SAIT) P/N 510180-12-8

RLS-5244 (SAIT) P/N 510180-15-1

RLS-6227 (SDLT) P/N 510180-15-1

RLS-8116/8216H/8236/8236D (LTO) P/N 510180-12-8

RLS-8216C/8216CD/8236C/8236CD (LTO) P/N 510180-02-9

RLS-8202/8204/8204D/8244/8244D/8404/ (LTO) P/N 510180-15-1

8404D/8444/8444D

Please contact Technical Support for additional information about Carriage

Assemblies with the Barcode Reader Assemblies installed.

NOTE

Before replacing the Carriage Assembly, open the library’s Top Cover and read the RLS
Carriage Assembly Label located on the top of the Carriage Assembly to determine
which model of Carriage Assembly is installed in the library. See Figure 7-4. The label will
read 510180-xx-x. If the part number does not match those listed above, please contact
Qualstar Technical Support to obtain the correct replacement Carriage Assembly.

The Carriage Assembly contains the Handler that moves laterally and carries the Gripper
Assembly and the optional Barcode Reader Assembly. The Gripper Assembly grasps the
tape cartridges and moves fore and aft to insert or remove tape cartridges. The Barcode
Reader Assembly is an option on RLS models and may be added by replacing the existing
Carriage Assembly with one containing a Barcode Reader Assembly.

Tools Required: No. 2 Phillips Screwdriver

7-12 Field–Replaceable Units (FRUs) 501510 Rev. S

 Use these holes for lifting
the Carriage Assembly.

Carriage Assembly

Control Panel

Front Panel/Door
Assembly
Handler

Figure 7-4 Carriage Assembly shown with Front Panel/Door Top Cover Open

7.7.1 Carriage Assembly Removal Procedure

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. If the RLS is rack-mounted, follow the steps in Section 7.5.1 to extend the RLS
out of the rack.

3. Follow the steps in Section 7.6.1 to open the library’s Top Cover.

4. If the RLS is not rack-mounted, slide it forward far enough over the edge of the
table so that the Carriage Assembly screws located on the bottom of the library
can be accessed. See Figure 7-5.

5. There are only two screws on the bottom of the RLS that secure the Carriage As-
sembly. Use a No. 2 Phillips screwdriver to remove the rear screw on the right
side and front screw on the left side as shown in Figure 7-5.

Front

Left Right
Remove these 2 Screws

501510 Rev. S Field–Replaceable Units (FRUs) 7-13

Figure 7-5 Bottom View of the RLS showing the Carriage Assembly Screws

CAUTION

Only use the holes in its top of the Carriage Assembly to lift it. Reaching under-
neath its top plate may damage the assembly by bending the delicate drive shafts.

6. Place the thumb and second finger of each hand into the pair of grip holes on the
left and right sides of the Carriage Assembly top plate. If the slider is blocking a
pair of holes, gently push it out of the way. Lift the Carriage Assembly straight
up and out. When the assembly has cleared the chassis, rotate it and place its
backside on top of the chassis. See Figure 7-6.

CARAGE Connector Bottom View of the

Handler/Carriage Assembly

Ribbon Cable RLS Chassis

Figure 7-6 Carriage Assembly on the Chassis with a Detail of the Ribbon Cable

7. Disconnect the wide ribbon cable from the bottom, left side of the Carriage As-
sembly. The assembly may now be set aside. See Figure 7-6.

7.7.2 Carriage Assembly Replacement

CAUTION

Only use the holes in the top of the Carriage Assembly to lift it. Reaching un-
derneath its top plate may damage the assembly by bending the delicate
drive shafts.

7-14 Field–Replaceable Units (FRUs) 501510 Rev. S

 This procedure assumes that the Carriage Assembly was removed in Section 7.7.1.

1. Place the Carriage Assembly on its backside on top of the chassis and then posi-
tion it so that the ribbon cable can reach its mating connector. See Figure 7-6.

2. Connect the ribbon cable to the CARAGE connector. See Figure 7-6.

3. Place your thumb and second finger of each hand into the pair of grip holes on
the left and right sides of the Carriage Assembly top plate. If the slider is block-
ing a pair of holes, gently push it out of the way. Lower the Carriage Assembly
into the chassis. See Figure 7-4.

4. Using a No. 2 Phillips screwdriver, replace the two Carriage Assembly flat-head
screws removed earlier from the bottom of the chassis. See Figure 7-5. The
heads of these screws must be flush with the chassis bottom.

5. Follow the steps in Section 7.6.2 to close the library’s Top Cover.

6. If the RLS is rack-mounted, follow Section 7.5.2 to retract the RLS into the rack.

7. If the RLS is not rack-mounted, reposition it to its original location on the table.

8. If the Carriage Assembly was replaced with a different unit, proceed to Section
7.24 to calibrate the RLS.

7.8 Carousel Assembly

RLS-4124/4221 P/N 510171-01-0

RLS-5116/8116/8216/8216C/8216CD/8216H P/N 510171-02-8

Care must be exercised to protect any tape cartridges still in the Carousel Assembly
from getting damaged when removing this FRU. Magazines and cartridges should be
reinstalled only after this procedure is completed.

Tools Required: No. 2 Phillips Screwdriver

7.8.1 Carousel Removal

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. If the RLS is rack-mounted, follow the steps in Section 7.5.1 to extend the RLS
out of the rack.

3. Follow the steps in Section 7.6.1 to open the library’s Top Cover.

4. If possible, remove all magazines in order to protect the tape cartridges from
possibly being dropped during this procedure. The Carousel can be rotated by
manually moving its drive belt or drive wheel.

501510 Rev. S Field–Replaceable Units (FRUs) 7-15

 5. Disconnect the ribbon cable from the DRVBAY connector on the 8mm Carousel
PCBA. See Figure 7-7. Slip the ribbon cable out from under the two plastic re-
tainer clips.

6. If the RLS is a tabletop model, carefully turn the RLS on its left side (as seem
from the front) so that the Carousel Assembly mounting screws located on the
bottom of the chassis can be accessed.

8mm Carousel PCBA

DRVBAY
Connector
Carousel
Assembly

Ribbon
Cable

Figure 7-7 Carousel Assembly in the RLS

7. There are four Carousel mounting-screws located on the bottom of the library.
Using a No. 2 Phillips screwdriver, remove the screws as shown in Figure 7-8. If
the library is on its side, hold the Carousel with one hand while removing the
last screw to prevent it from falling and getting damaged.

8. If the RLS is a tabletop model, carefully turn the RLS back to its normal posi-
tion, resting on its mounting feet.

9. Lift the Carousel Assembly out towards the rear end of the chassis.

7-16 Field–Replaceable Units (FRUs) 501510 Rev. S

 Carousel Mounting Screws (4)

Figure 7-8 Carousel Mounting Screws Located on the Bottom of the RLS

7.8.2 Carousel Replacement

This procedure assumes the carousel was removed in Section 7.8.1.

1. Place the carousel assembly into the chassis and align its threaded mounting
holes with the holes in the bottom of the chassis.

2. If the RLS is not rack-mounted, carefully turn it upright.

3. Using a No. 2 Phillips screwdriver, replace the four Carousel mounting flat-head
screws that were removed in Section 7.8.1. See Figure 7-8.

4. Tuck the ribbon cable under the plastic retainer clips and reconnect it to the
DRVBAY connector on the 8mm Carousel PCBA. See Figure 7-7.

5. Proceed to Section 7.24 to calibrate the RLS.

501510 Rev. S Field–Replaceable Units (FRUs) 7-17

7.9 Storage Array

RLS-4445 (8mm) P/N 510172-01-8

RLS-4470 (8mm) P/N 510173-01-6

RLS-5244 (SAIT) P/N 510172-03-4
RLS-6227 (SDLT) P/N 510172-02-6

RLS-8202/8236/8236C/8236CD/8236D (LTO) P/N 510172-02-6

RLS-8204/8204D/8244/8244D/8404/ (LTO) P/N 510172-03-4

8404D/8444/8444D

Cars of the Storage Array

Figure 7-9 The Storage Array

RLS libraries will have one of two differing chassis configurations. Check the rear of
the library to determine which style it is. See Figure 7-10.

7-18 Field–Replaceable Units (FRUs) 501510 Rev. S

 Style A Style B

Solid Rear Access Panel

Figure 7-10 RLS Chassis Styles

A style chassis have a solid rear, while style B has an access plate that is secured to
the library with six screws. Follow the appropriate Storage Array Removal / Replace-
ment instructions after determining if the library has a style A or B chassis.

7.9.1 Style A Chassis Storage Array Removal

The Top Cover must be opened and the following FRUs must be removed to gain ac-
cess to the Storage Array: the Tape Drives in the left half of the Drive Bay, the Car-
riage Assembly, the Sensor Master Assembly, the Sensor Slave Assembly and finally
the Interconnect PCBA.

Tools Required:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

• 5/64ths-inch Hex Driver

• Small Mirror (optional)

• Small Flashlight (optional)

1. Remove the Carriage Assembly as described in Section 7.7.1

2. If possible, remove all magazines or tapes from the magazines in order to protect
the tape cartridges from possibly being dropped during this procedure. The cars
of RLS-44xx, 5244, 6227, 8202, 8204, 8204D, 8236, 8236C, 8236CD, 8236D,
8244, 8244D, 8404, 8404D, 8444 and 8444D storage arrays move freely and can
easily be arranged so that magazines can be removed. The RLS-4470 storage ar-
ray must be aligned with the wide end of its cams facing towards the front of the
library before the cars will move freely. This can be done by using a flat blade
screwdriver to turn the storage array motor from below. See Figure 7-14 for the
location of the motors access hole.

501510 Rev. S Field–Replaceable Units (FRUs) 7-19

 3. Remove the Tape Drive(s) currently installed in the left half of the Drive Bay
(the left drive for all models except the RLS-44xx where the two left drives must
be removed – see Section 7.11.1 for details).

NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

4. In the rear left corner of the Drive Bay, just past the drive platform, is a ribbon
cable running from left to right. Pull that cable to the right to unplug it from the
Storage Array Assembly. See Figure 7-11.

Ribbon Cable Connector Storage Array

Drive Platform

Ribbon Cable

Figure 7-11 Detailed view of the Ribbon Cable attached to the Storage Array Assembly

5. On the Interconnect PCBA, unplug the three ribbon cables. Refer to Figure 7-12.

6. Use diagonal cutters to cut the cable tie nearest the Executive PCBA that se-
cures the round power cable going to the Executive PCBA.

7. Remove the Sensor Master Assembly by removing the two No. 1 Phillips screws
on the right side and the two 5/64ths hex-head screws on the left side. Refer to
Figure 7-37. Lift the assembly straight up and place in a safe location.

7-20 Field–Replaceable Units (FRUs) 501510 Rev. S

 EXEC Connector

SENSOR Connector

DRVBAY
Connector

Figure 7-12 Top Connectors on the Interconnect PCBA

Interconnect PCBA Mounting Screws (8)

Front of RLS

Figure 7-13 Interconnect PCBA Mounting Screws (Left Side)

8. Remove the eight No. 1 Phillips screws that secure the Interconnect PCBA from
the left side of the chassis as shown in Figure 7-13.

9. Lift the Interconnect PCBA up and out slightly to gain access to the cable con-
necting it to the Control Panel. Unplug the Control Panel cable and lift the In-
terconnect PCBA out of the chassis.

501510 Rev. S Field–Replaceable Units (FRUs) 7-21

 10. Unplug the cable at the right end of the Sensor Slave Assembly as shown in Fig-
ure 7-38.

11. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

12. Using a No. 2 Phillips screwdriver, remove the lower or left two screws from the
chassis bottom that hold the Sensor Slave Assembly in place (see Figure 7-39).
Grasp the assembly before removing the top (last) screw and then gently pull it
out through the Front Panel/Door.

13. There are three or five (model dependent) Storage Array mounting screws locat-
ed on the bottom of the chassis. Using a No. 2 Phillips screwdriver, remove the
screws as shown in Figure 7-14. If the RLS is on its side, hold the Storage Array
Assembly in place with one hand while removing the final screw.

14. Set the RLS chassis upright. Grasp the front and the rear of the Storage Array
Assembly and gently lift it up and then out through the front of the chassis.

7-22 Field–Replaceable Units (FRUs) 501510 Rev. S

 Storage Array Motor Access Hole

Front of RLS Rear of RLS

*

Storage Array Mounting Screws

(5) for RLS-42xx, 6227, 8202, 8236, 8236C, 8236CD & 8236D
(3) for RLS-4470 shown with the *

Front of RLS Rear of RLS

RLS-5244, 8204, 8204D, 8244,8244D, 8404, 8404D, 8444 & 8444D

Storage Array Mounting Screws

501510 Rev. S Field–Replaceable Units (FRUs) 7-23

Figure 7-14 Storage Array Mounting Screws located on the Bottom of the RLS

7.9.2 Style A Chassis Storage Array Replacement

This procedure assumes that the Storage Array was removed in Section 7.9.1.

1. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

2. While grasping the front and rear of the Storage Array, guide the rear of the ar-
ray into the chassis. Orient the array such that the connector is facing the drive
bay or inside of the chassis.

3. Maneuver the rear of the Storage Array into the left rear corner of the chassis
and then align its threaded mounting holes with the holes in the bottom of the
chassis.

4. Using a No. 2 Phillips screwdriver, replace the three or five (model dependent)
mounting flat-head screws that were removed earlier as shown in Figure 7-14.

5. Inspect the Sensor Slave Assembly to be sure the LED at its edge is perpendicu-
lar to the plane of the board. If it is not perpendicular, the Sensor Slave Assem-
bly should be replaced.

6. Align the Sensor Slave Assembly to its mounting holes on the chassis bottom
and re-install the three flat-head screws with a No. 2 Phillips screwdriver. See
Figure 7-39.

7. If the RLS is not rack-mounted, carefully turn it back to its upright position.

8. Reconnect the cable to the right side of the Sensor Slave Assembly as shown in
Figure 7-38.

NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

9. Reach into the back, left corner of the drive bay and reconnect the ribbon cable
that was detached from the connector on the Storage Array. The connector’s key-
ing bump must be pointed down or against the chassis. The connector on the
Storage Array nearly touches the chassis bottom and is centered in the opening.
Press firmly on the back of the connector to assure it’s fully inserted into the
Storage Array. See Figure 7-11.

10. Once the Storage Array cable is connected, give the cable a light tug to confirm
it’s firmly attached.

7-24 Field–Replaceable Units (FRUs) 501510 Rev. S

 11. Follow Section 7.11.2 to reinstall the Tape Drive(s) that were removed from in
Section 7.9.1. If the drives are identical, it doesn’t matter to the RLS, which one
is installed at the T1 position.

12. Plug the cable from the Control Panel into the CNTPNL connector on the Inter-
connect PCBA. Fasten the PCBA to the left side of the chassis with the eight
flat-head screws previously removed using a No. 1 Phillips screwdriver.

13. Reinstall the Sensor Master Assembly using the two 5/64 ths hex-head screws on
the left side and two flat-head screws on the right side. Tighten the screws with
a 5/64-inch hex driver (Allen wrench) and a No. 1 Phillips screwdriver. See Fig-
ure 7-37. Plug all three ribbon cables back into the Interconnect PCBA as shown
in Figure 7-12.

14. Place an empty Magazine on Magazine Mount MA (needed for calibration).

15. Install the Carriage Assembly by following the instructions in Section 7.7.

16. Proceed to Section 7.24 to calibrate the RLS.

7.9.3 Style B Chassis Storage Array Removal

The Top Cover must be opened and the Carriage Assembly FRU must be removed to
gain access to the Storage Array:

Tools Required:

• No. 2 Phillips Screwdriver

• Small Mirror (optional)

• Small Flashlight (optional)

1. Remove the Carriage Assembly as described in Section 7.7.1

2. Remove all magazines or tapes from the magazines in order to protect the tape
cartridges from possibly being dropped during this procedure. The cars of RLS-
44xx, 5244, 6227, 8202, 8204, 8204D, 8236, 8236C, 8236CD, 8236D, 8244,
8244D, 8404, 8404D, 8444 and 8444D storage arrays move freely and can easily
be arranged so that magazines can be removed. The RLS-4470 storage array
must be aligned with the wide end of its cams facing towards the front of the li-
brary before the cars will move freely. This can be done by using a flat blade
screwdriver to turn the storage array motor from below. See Figure 7-14 for the
location of the motors access hole.

3. Remove the Tape Drive(s) currently installed in the left half of the Drive Bay
(the left drive for all models except the RLS-44xx where the two left drives must
be removed – see Section 7.11.1 for details).

501510 Rev. S Field–Replaceable Units (FRUs) 7-25

 NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

4. In the rear left corner of the Drive Bay, just past the drive platform, is a ribbon
cable running from left to right. Pull that cable to the right to unplug it from the
Storage Array Assembly. See Figure 7-11.

5. Using a No. 2 Phillips screwdriver, carefully remove the six screws that secure
the access panel to the rear of the library. See Figure 7-15.

Storage Array removed

from the Library.

Rear of Library

Access Panel

Figure 7-15 Access Panel on Rear of the Library and Storage Array Removed from Library

6. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

7. There are three or five (model dependent) Storage Array mounting screws locat-
ed on the bottom of the chassis. Using a No. 2 Phillips screwdriver, remove the
screws as shown in Figure 7-14. If the RLS is on its side, hold the Storage Array
Assembly in place with one hand while removing the final screw.

7-26 Field–Replaceable Units (FRUs) 501510 Rev. S

 8. Set the RLS chassis upright. Grasp the front and the rear of the Storage Array
Assembly and gently lift it up and then out through the rear of the chassis. See
Figure 7-15.

501510 Rev. S Field–Replaceable Units (FRUs) 7-27

7.9.4 Style B Chassis Storage Array Replacement
This procedure assumes that the Storage Array was removed in Section 7.9.3.

1. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

2. While grasping the front and rear of the Storage Array, guide the front of the ar-
ray into the chassis. Orient the array such that the connector is facing the drive
bay or inside of the chassis.

3. Maneuver the rear of the Storage Array into the left rear corner of the chassis
and then align its threaded mounting holes with the holes in the bottom of the
chassis.

4. Using a No. 2 Phillips screwdriver, replace the three or five (model dependent)
mounting flat-head screws that were removed earlier as shown in Figure 7-14.

5. If the RLS is not rack-mounted, carefully turn it back to its upright position.

NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

6. Reach into the back, left corner of the drive bay and reconnect the ribbon cable
that was detached from the connector on the Storage Array. The connector’s key-
ing bump must be pointed down or against the chassis. The connector on the
Storage Array nearly touches the chassis bottom and is centered in the opening.
Press firmly on the back of the connector to assure it’s fully inserted into the
Storage Array. See Figure 7-11.

7. Once the Storage Array cable is connected, give the cable a light tug to confirm
it’s firmly attached.

8. Align the Access Panels holes with the mounting screw holes in the rear of the
RLS, then reinstall all six of the Access Panels mounting screws. See Figure
7-15.

9. Follow Section 7.11.2 to reinstall the Tape Drive(s) that were removed from the
RLS in Section 7.9.3 If the drives are identical, it doesn’t matter to the RLS,
which one is installed at the T1 position.

10. Place an empty Magazine on Magazine Mount MA (needed for calibration).

11. Install the Carriage Assembly by following the instructions in Section 7.7.

12. Proceed to Section 7.24 to calibrate the RLS.

7-28 Field–Replaceable Units (FRUs) 501510 Rev. S

7.10 Front Panel/Door Assembly (Bezel)

RLS-4124 (8mm) P/N 510179-02-1

RLS-42/44xx (8mm) P/N 510179-01-3

RLS-5116 (SAIT) P/N 510179-02-1
RLS-5244 (SAIT) P/N 510179-01-3

RLS-6227 (SDLT) P/N 510179-01-3

RLS-8116 (LTO) P/N 510179-02-1

RLS-8202/8204/8204D/8236/
8236D/8244/8244D (LTO) P/N 510179-01-3

RLS-8216C/8216CD/8236C/8236CD (LTO) P/N 510179-02-1

RLS-84xx (LTO) P/N 510179-01-3

The Carriage Assembly must be removed from the RLS before the Front Panel/Door
assembly can be replaced.

Tools and Materials Required:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

• Loctite 242 Threadlocker P/N 730-0017-6

7.10.1 Front Panel/Door Assembly Removal

1. Remove the Carriage Assembly by following Section 7.7.1.

2. Use a No. 2 Phillips screwdriver to remove the three screws that secure both
rack-mounting bracket to the sides of the RLS. See Figure 7-17.

3. Slide the rack mounting brackets back to remove them from the library and set
them aside.

4. Using a No. 1 Phillips screwdriver, remove the rear screw from the small link on
both sides. See Figure 7-18. These screws were installed with Loctite 242 and
will require more torque than normal to remove them.

5. While supporting the Front Panel/Door assembly with one hand, use a No. 1
Phillips screwdriver to remove the upper screw from the large link on both sides.
See Figure 7-18. These screws were installed with Loctite 242 and will require
more torque than normal to remove them.

6. Carefully remove the Front Panel/Door assembly from its threaded mounts and
set it aside.

501510 Rev. S Field–Replaceable Units (FRUs) 7-29

7.10.2 Front Panel/Door Assembly Replacement
This procedure assumes that the Front Panel/Door Assembly was removed in Section
7.10.1. The four pan-head screws that held the large and small links were originally
installed with Loctite 242 thread locking adhesive. These screws should again be
locked in place when replacing the Front Panel/Door Assembly. There are three ac-
ceptable choices in order of preference:

• Place a small drop of Loctite 242 on four new pan-head screws supplied
with the replacement assembly. The screws are 4-40 x 3/16” Pan Heads.

• Place a small drop of Loctite 242 on the four original pan-head screws that
were just removed.

• Use the original pan-head screws as is. The Loctite residue is better than
nothing.

1. While supporting the Front Panel/Door assembly with one hand, slide the large
link over the threaded standoff and using a No. 1 Phillips screwdriver, install a
4-40 x 3/16” pan-head screw with Loctite. See Figure 7-18. Repeat for the other
side.

2. Slide the small link over its threaded standoff and using a No. 1 Phillips screw-
driver, install a 4-40 x 3/16” pan-head screws with Loctite. See Figure 7-18. Re-
peat for the other side.

3. Slide one of the rack mounting brackets along the side of the Library and align
the three threaded holes in the bracket with the screw holes in the side of the li-
brary’s chassis. Using a No. 2 Phillips screwdriver, install the three flat-head
screws that were removed earlier. See Figure 7-17. Repeat for the other side.

4. Reinstall the Carriage Assembly into the RLS as described in Section 7.

7-30 Field–Replaceable Units (FRUs) 501510 Rev. S

 Rack Mounting Brackets

Front Panel/Door
Linkage (2 sets)

Front Panel/Door

Figure 7-16 Front Panel/Door Assembly in the opened position

Left Side Right Side

3 Screws 3 Screws

Figure 7-17 The Rack Mounting Bracket Screws

501510 Rev. S Field–Replaceable Units (FRUs) 7-31

 Large Link Screw (Loctite)

Large Link

Small Link Screw

(Loctite)

Front Panel/Door Small Link

Figure 7-18 Front Panel/Door Linkage

7-32 Field–Replaceable Units (FRUs) 501510 Rev. S

7.11 Tape Drive Assembly

P/N Description
501903-10-8 Tape Drive Assembly, AIT-2, LVD
501903-11-6 Tape Drive Assembly, AIT-3, LVD
501903-14-0 Tape Drive Assembly, AIT-4, LVD
501903-15-7 Tape Drive Assembly, AIT-5 LVD
501903-55-3 Tape Drive Assembly, HP LTO 2, HH LVD
501903-60-3 Tape Drive Assembly, IBM LTO 1, LVD
501903-61-1 Tape Drive Assembly, IBM LTO 2, LVD
501903-62-9 Tape Drive Assembly, IBM LTO 3, LVD
501903-81-9 Tape Drive Assembly, IBM LTO-3, HH LVD
501903-66-0 Tape Drive Assembly, IBM LTO 3, LVD, Ext
501903-73-6 Tape Drive Assembly, IBM LTO 4, LVD
501903-83-5 Tape Drive Assembly, IBM LTO-4, HH LVD
501903-74-4 Tape Drive Assembly, IBM LTO 4, LVD, Ext
501903-63-7 Tape Drive Assembly, IBM LTO 3, DFA
501903-67-8 Tape Drive Assembly, IBM LTO 3, DFA, Ext
501903-64-5 Tape Drive Assembly, IBM LTO 4, DFA
501903-69-4 Tape Drive Assembly, IBM LTO 4, DFA, Ext
501903-84-3 Tape Drive Assembly, IBM LTO 5, DFA
501903-85-0 Tape Drive Assembly, IBM LTO 5, DFA, Ext
501903-86-8 Tape Drive Assembly, IBM LTO 5, SAS
501903-87-6 Tape Drive Assembly, IBM LTO 5, SAS, Ext
501903-88-4 Tape Drive Assembly, IBM LTO 5, HH DFA
501903-89-2 Tape Drive Assembly, IBM LTO 5, SAS, HH Ext
501903-92-6 Tape Drive Assembly (IBM LTO 5, HH DFA)
501903-93-4 Tape Drive Assembly (IBM LTO 5, HH SAS)
501903-95-9 Tape Drive Assembly (IBM LTO 5, HH DFA)
501903-96-7 Tape Drive Assembly (IBM LTO 5, HH SAS)
501903-70-2 Tape Drive Assembly, SDLT 320, LVD
501903-71-0 Tape Drive Assembly, SDLT 640, LVD
501903-90-0 Tape Drive Assembly, SAIT 1, LVD

Table 7-5 Tape Drive Assembly Descriptions

NOTE

Tape Drives can be removed/installed with the RLS powered on or off. If the RLS is not
powered on or if it is malfunctioning, the Front Panel/Door may be opened by inserting

501510 Rev. S Field–Replaceable Units (FRUs) 7-33

 a straightened paper clip into the hole in the Front Panel/Door. See Figure 7-1 in Section
7.4.

7-34 Field–Replaceable Units (FRUs) 501510 Rev. S

7.11.1 Tape Drive Assembly Removal
1. Open the Front Panel/Door using the OPEN & PARK LEFT command as de-
scribed in Section 7.4. If the RLS is not powered, push on the right side of the
carriage to move it to the left and out of the way of the Tape Drives.

2. Rotate the thumbscrew fastener counter-clockwise until the upper end of the
Drive Latch Lever freed. Disregard the Inventory Sentry alarm if it sounds, as
the inventory will be rescanned when the Front Panel/Door is closed.

3. Gently move the lever down to the bottom of its travel (horizontal position).

4. Pull the drive all the way out and set it down gently.

5. If the Tape Drive Assembly will not be replaced immediately, use both hands to
close the Front Panel/Door.

7.11.2 Tape Drive Assembly Replacement

1. If needed, open the Front Panel/Door using the OPEN & PARK LEFT command
as described in Section 7.4. If the RLS is not powered, push on the right side of
the carriage to move it to the left and out of the way of the Tape Drives.

2. Orient the Tape Drive Assembly as shown in Figure 7-20. Make sure that the
guiding features located on the bottom of the drive are aligned with the correct
slot in the RLS.

Drive Slot
Drive Lever Latch

Thumbscrew Fastener

AIT Tape Drive

Front Panel/Door

Figure 7-19 Drive Carrier Removal/Insertion

501510 Rev. S Field–Replaceable Units (FRUs) 7-35

 Drive Latch Lever

AIT Tape Drive Carrier

Guiding Features (4)

Drive Latch Lever

Thumbscrew Fastener
Front Panel/Door
Slots for Drives

Figure 7-20 Drive Carrier Orientation – AIT type shown

3. With the Drive Latch Lever in its fully down position, slide the Tape Drive As-
sembly into its slot while gliding on the bottom of the carrier. Push gently until
it stops moving. Disregard the Inventory Sentry alarm if it sounds, as the inven-
tory will be rescanned when the Front Panel/Door is closed.

CAUTION

The RLS can be damaged by operating the Drive Latch Lever prematurely or by using
excessive force.

4. Lift the Drive Latch Lever up, but do not use force. A detent should be felt about
half way through the lever’s travel.

5. Engage the thumbscrew fastener and turn it clockwise until tight.

6. Using both hands, close the Front Panel/Door.

7. Proceed to the next section (7.11.3) to verify the new drive carrier is responding.

7-36 Field–Replaceable Units (FRUs) 501510 Rev. S

7.11.3 Verifying a Tape Drive Assembly Installation
Follow this procedure to verify a newly installed Tape Drive Assembly is recognized
by the RLS:

1. Press the MENU key.

2. Press the ENTER key to enter the Configuration menu.

3. Press the key to select Drive, then press the ENTER key.

4. The drive numbers (model dependent) will be displayed along with the drive’s
status on the right. A status of NONE indicates an empty Tape Drive Assembly
position or the failure of the RLS to recognize the Tape Drive Assembly. You will
have to press the key twice to see drives T3 and T4 with an RLS-44xx or 84xx.
A properly installed drive will indicate a status of RANDOM or DISABLED.

7.11.4 Drive Fillers

If an RLS does not have all of its tape drives installed, drive fillers must be installed
in the empty drive bays. The appropriate amount of drive fillers for empty drive bays
were included with the RLS if it was ordered without a full compliment of tape drives.
Please contact Qualstar Technical Support if additional drive fillers are required.
There are two sizes of drive fillers designed to match the width of the various tape
drives. See Figure 7-21.

Drive Filler installed in an RLS.

Drive Filler

RLS-4221, 4445, 4470, 8216, 8216C, 8216CD, 8216H, 8236C, 8236CD, 8404, 8404D, 8444 & 8444D = P/N 510437-01-5

Tab RLS-5244, 6227, 8202, 8204, 8204D, 8236, 8236D, 8244 & 8244D = P/N 510430-01-0

Figure 7-21 Drive Filler Installation

Follow this procedure to install drive fillers in empty drive bays:

501510 Rev. S Field–Replaceable Units (FRUs) 7-37

 1. Open the front panel/door as described in Section 7.4.

2. Insert the drive filler into the empty drive bay making sure that the tab is in-
serted into the drive slot. See Figure 7-19 for a view of the drive slot location.

3. Tilt the drive filler upwards and back towards the rear of the library until it is
vertical and fits securely in the drive bay.

4. To remove a drive filler gently pull it backwards and downward until it is free
from the drive bay.

7.12 Serial Control Panel PCBA

P/N 501507-01-6
The Carriage Assembly must be removed from the RLS before the Serial Control
Panel PCBA can be replaced. No calibration is required after replacing the Serial
Control Panel PCBA.

Tools Required:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

Chassis

EXIT
6 Mounting Screws

ENTER MENU

READY BUSY FAULT

Figure 7-22 Serial Control Panel PCBA

7-38 Field–Replaceable Units (FRUs) 501510 Rev. S

7.12.1 Serial Control Panel PCBA Removal
1. Open the Front Panel/Door as described in Section 7.4.

2. Remove the Carriage Assembly from the RLS (Section 7.7.1).

3. Disconnect the ribbon cable located on the rear of the Serial Control Panel
PCBA. See Figure 7-23.

4. Using a No. 1 Phillips screwdriver, remove the six screws that hold the PCBA in
place. See Figure 7-22.

5. Gently push the PCBA backwards and to the right to remove it.

INTER Connector on rear of

Serial Control Panel PCBA Serial Control Panel PCBA

Figure 7-23 INTER Connector and Cable

7.12.2 Serial Control Panel PCBA Replacement

This procedure assumes that the Serial Control Panel PCBA was removed in Section
7.12.1.

1. Locate the PCBA in place behind the panel and align its mounting holes with
those in the panel.

2. Using a No. 1 Phillips screwdriver, reinstall the six flat-head screws that were
previously removed. See Figure 7-22.

3. Dress the ribbon cable under the plastic retainer clip as shown and then recon-
nect the cable to the INTER connector. See Figure 7-23.

501510 Rev. S Field–Replaceable Units (FRUs) 7-39

 4. Reinstall the Carriage Assembly into the RLS as described in Section 7.

7-40 Field–Replaceable Units (FRUs) 501510 Rev. S

7.13 Drive Bay PCBA Assembly

RLS-4124 (8mm) P/N 501537-05-4

RLS-4221 (8mm) P/N 501537-01-3

RLS-44xx (8mm) P/N 501537-02-1
RLS-5116 (SAIT) P/N 501537-04-7

RLS-5244 (SAIT) P/N 501537-03-9

RLS-62xx (SDLT) P/N 501537-03-9

RLS-8116 (LTO) P/N 501537-04-7

RLS-8216H (LTO) P/N 501537-01-3

RLS-8216C/8216CD/8236C/8236CD (LTO) P/N 502117-02-1

RLS-8202/8204/8236/8244 (LTO) P/N 501537-03-9

RLS-8204D/8236D/8244D (LTO) P/N 501957-01-3

RLS-8404/8444 (LTO) P/N 501537-02-1

RLS-8404D/8444D (LTO) P/N 502117-01-3

The Power Supply Module(s), all Tape Drives, all Drive Interface Adapters (DIAs),
the Sensor Master Assembly and the X-Clear Emitter PCBA must be removed from
the RLS before the drive bay PCBA can be replaced. No calibration is required after
replacing the Drive Bay PCBA FRU.

CAUTION

The pins of the four Channel (1-4) connectors on both sides of SCSI Drive Bay
PCBA Assemblies are easily bent while handling the board. If a bent pin is not
straightened perfectly before a Tape Drive or DIAs is installed, it is quite likely
that the pin will get permanently damaged during the insertion of the mating
connector.

The DFA Drive Bay PCBA Assemblies (P/N 501957-01-3) only have connectors
with pins on the side that faces the Tape Drives, but equal care should be
given when handling. A bent pin that is not straightened perfectly before a
Tape Drive is installed is quite likely to get permanently damaged during the
insertion of the mating connector.

501510 Rev. S Field–Replaceable Units (FRUs) 7-41

 Static electricity can permanently damage the integrated circuits on all RLS
PCBAs. There are several CMOS chips on the Drive Bay PCBA Assembly be-
tween the board and the mounting bracket (not visible while assembled).
Standard ANTI-STATIC practices should be employed when working on the
RLS. At a minimum, touch an unpainted portion of the RLS chassis before
handling any PCBAs.

Required Tools and Supplies:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

• 5/64-inch Allen (Hex) Wrench

• 3-inch Cable Tie (P/N 669-1001-9)

• 1/4-inch Hex Nut driver or Wrench

7.13.1 Drive Bay PCBA Assembly Removal

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. Follow the instructions in Section 7.21 to remove the Power Supply Module(s).

3. Remove all the Tape Drives as described in Section 7.11.1.

4. If the RLS is rack-mounted, follow the steps in Section 7.5.1 to extend the RLS
out of the rack.

5. Open the Top Cover of the RLS as described in Section 7.6.1.

6. Follow the instructions in Section 7.19 to remove all of the DFA Duplex Cables
in RLS-8236D and 8244D libraries.

7. Follow the instructions in Section 7.18 to remove all of the Drive Interface
Adapters (DIAs) in all other RLSmodels.

8. Follow the instructions in Section 7.17 to remove the Sensor Master Assembly.

9. Follow the instructions in Section 7.16 to remove the X-Clear Emitter PCBA.

10. Disconnect the ribbon cable from the STORAG connector on the Drive Bay PCBA
Assembly. See Figure 7-24. Although shown from the left side, it’s easiest to re-
move the cable by reaching into the lower-right corner of the space once occupied
by the Power Supply Module(s). The ribbon cable for the Storage Array is short-
er and routed differently than the cable for the Carousel.

11. Disconnect the ribbon cable from the INTER connector on the Drive Bay PCBA
Assembly. See Figure 7-26.

7-42 Field–Replaceable Units (FRUs) 501510 Rev. S

 12. Disconnect the cable from the POWER1 connector on the PCBA. If present, also
remove the plug with no cable on the POWER2 connector. This plug is required
to insulate the power pins that would otherwise be exposed. See Figure 7-26.

13. Cut and remove the cable tie holding the power cable to the Drive Bay Assembly.
See Figure 7-25.

14. Slide the ribbon cable out from under the hold down clamp on the Drive Bay As-
sembly. See Figure 7-25.

15. Using a No. 2 Phillips screwdriver and a 1/4-inch hex nut driver or wrench if
needed, remove the three screws and nuts from the top of the PCBA mounting
bracket. See Figure 7-26.

16. Using a No. 2 Phillips screwdriver and a 1/4-inch hex nut driver or wrench if
needed, remove the two screws and nuts from the right side of the chassis that
retain the Drive Bay Assembly. See Figure 7-27.

17. If the RLS is not rack-mounted, carefully turn it on its left side (as seem from
the front) so that the seven or eight (model specific) Drive Bay Assembly screws
located on the bottom of the library can be accessed.

18. Using a No. 1 Phillips screwdriver, remove the seven or eight screws (model spe-
cific) that secure the Drive Bay Assembly to the bottom of the chassis. Note that
Carousel models use seven screws to secure the Drive Bay Assembly and Storage
Array models use eight. See Figure 7-28.

19. If the RLS is not rack-mounted, carefully turn it back to its upright position.

20. Using a 1/4-inch hex nut driver or wrench, remove the two nuts that secure the
Top Cover Support Arm to the Drive Bay Assembly. See Figure 7-25.

21. With the help of an assistant, carefully guide the Top Cover to the left, stopping
before the Top Cover makes contact with the library. DO NOT allow the Top
Cover to rest against the library. Doing so can cause damage to the Top Cover.

22. On the right (as seen from the front) inside wall of the RLS, there is a bar that
extends from the power switch towards the rear of the library. Press this bar
against the wall just in front of the Drive Bay Assembly and then lift the Drive
Bay Assembly up and out of the library.

23. Use a number one Phillips screwdriver to remove the 13 screws that secure the
Drive Bay PCBA to its mounting bracket. Do not remove the screws that secure
the plastic shield to the circuit board. See Figure 7-29. Do not remove the screws
that secure the bracket to the cabinet bottom and sides.

24. Carefully lift the Drive Bay PCBA off its mounting bracket, left side first.

501510 Rev. S Field–Replaceable Units (FRUs) 7-43

 STORAG connector Cable on models with a
and cable Storage Array

Figure 7-24 Drive Bay STORAG Connector and Cable

Top Cover Top Cover Support Arm Power Cable

Ribbon Cable

Cable Tie

Drive Bay Assembly

Hold Down Clamp

Top Cover Support Arm Nuts (2)

Figure 7-25 Drive Bay Assembly and Drive Bay PCBA Assembly

7-44 Field–Replaceable Units (FRUs) 501510 Rev. S

 Assembly Mounting Screws (3)

POWER2 Connector

POWER1 Connector

INTER Connector Drive Bay PCBA

Assembly Mounting Bracket

Figure 7-26 Drive Bay PCBA Assembly Connectors

501510 Rev. S Field–Replaceable Units (FRUs) 7-45

 Drive Bay Assembly
Mounting Screws (2)

Rear of RLS

RLS 4000/6000/8116/8202/8216H/8236/8236D/8402H Models

Drive Bay Assembly

Mounting Screws (3)

Rear of RLS

RLS 5116/5244/8204/8204D/8244/8244D/8404/8404D/8444/8444D Models

7-46 Field–Replaceable Units (FRUs) 501510 Rev. S

 Drive Bay Assembly
Mounting Screws (2)

Rear of RLS

RLS 4000/6000/8116/8202/8216C/8216CD/8216H/8236/8236C/8236CD/8236D/8402H Models

Drive Bay Assembly

Mounting Screws (3)

Rear of RLS

RLS 5116/5244/8204/8204D/8244/8244D/8404/8404D/8444/8444D Models

Figure 7-27 Right Side Drive Bay Assembly Mounting Screws

501510 Rev. S Field–Replaceable Units (FRUs) 7-47

 Drive Bay Assembly
Mounting Screws (7)

RLS-41/42xx Models

Rear of RLS

Drive Bay Assembly

Mounting Screws (8)

RLS-44xx/62xx/8116/8202/8216C/81216CD/8216H/
8236/8236C/8236CD/8236D/8402H Models

Rear of RLS

Drive Bay Assembly

Mounting Screws (4)
RLS 5116/5244/8204/8204D/8244/8244D/
8404/8404D/8444/8444D Models

Rear of RLS

Figure 7-28 Bottom Mounting Screws of the Drive Bay Assembly

7-48 Field–Replaceable Units (FRUs) 501510 Rev. S

 Drive Bay PCBA Mounting Screws (13)

Drive Bay PCBA Assembly

Do Not Remove these Screws (5)

A SCSI PCBA is shown, but the screw locations are identical for DFA PCBA’s.

Figure 7-29 Drive Bay PCBA Assembly in Library and Front Side Detailed View

7.13.2 Drive Bay Assembly Replacement

This procedure assumes the Drive Bay PCBA Assembly was removed in Section
7.13.1. There are three different versions of the Drive Bay PCBA Assembly. Make cer-
tain the replacement FRU bears the same part number as the removed assembly.

1. Position the Drive Bay PCBA on its mounting bracket with its front side (Figure
7-29) facing the Front Panel/Door and the POWERx headers at the top as shown
in Figure 7-26.

2. Align the 13 mounting holes in the PCBA with those in its bracket and replace
the 13 screws removed earlier using a number one Phillips screwdriver. See Fig-
ure 7-29.

3. Reconnect the ribbon cable to the STORAG connector on the Drive Bay PCBA
Assembly. See Figure 7-24. Although shown from the left side, it’s easiest to ac-
cess the cable by reaching into the lower-right corner of the space once occupied
by the Power Supply Module(s). The ribbon cable for the Storage Array is short-
er and routed differently than the cable for the Carousel.

4. Carefully lower the Drive Bay Assembly into the library and align its mounting
holes with those in the bottom of the library.

501510 Rev. S Field–Replaceable Units (FRUs) 7-49

 5. Using a No. 2 Phillips screwdriver and a 1/4-inch hex nut driver or wrench if
needed, replace the two pan-head screws and nuts that were removed earlier
from the right side of the chassis. See Figure 7-27.

6. Using a No. 2 Phillips screwdriver and a 1/4-inch hex nut driver or wrench if needed,
replace the three pan-head screws and nuts that were removed earlier from the top of
the Drive Bay PCBA Assembly mounting bracket. See Figure 7-26.

7. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Drive Bay Assembly mounting holes located on the bottom of
the library can be accessed.

8. Using a No. 1 Phillips screwdriver, replace the seven or eight (model specific)
Drive Bay Assembly mounting flat-head screws that were removed earlier from
the bottom of the library. Note that Carousel models use seven screws to secure
the Drive Bay Assembly and Storage Array models use eight. See Figure 7-28.

9. If the RLS is not rack-mounted, carefully turn it back to its upright position.

10. Move the Top cover into position so that its Support Arm bracket fits over the
two threaded posts in the top of the Drive Bay Assembly. See Figure 7-25.

11. Using a 1/4-inch hex nut driver or wrench, replace the two nuts that secure the
Top Cover Support Arm to the Drive Bay Assembly.

12. Reconnect the cable to the POWER1 connector and the plug without a cable (if
present) to the POWER2 connector on the Drive Bay PCBA Assembly. See Fig-
ure 7-26.

13. Install a cable tie to hold the power cable to the bracket on the top of the Drive
Bay PCBA Assembly. See Figure 7-25.

14. Reconnect the ribbon cable to the INTER connector on the Drive Bay PCBA As-
sembly. See Figure 7-26.

15. Slide the ribbon cable under the hold down clamp on the drive Bay Assembly.
See Figure 7-25.

16. Remove the protective inserts (and any tape holding them in place) from both
sides (front & rear) of all the Channel connectors on the Drive Bay PCBA As-
sembly. Install these on the PCBA that was just removed.

17. Follow the instructions in Section 7.16 to reinstall the X-Clear Emitter PCBA.

18. Follow the instructions in Section 7.17 to reinstall the Sensor Master Assembly.

19. Follow the instructions in Section 7.19 to reinstall all of the DFA Duplex Cables
in RLS-8236D and 8244D libraries.

20. Follow the instructions in Section 7.18 to reinstall all of the SCSI Drive Inter-
face Adapters (DIAs) in all other RLS models.

21. Follow the instructions in Section 7.21 to reinstall the Power Supply Module(s).

7-50 Field–Replaceable Units (FRUs) 501510 Rev. S

 22. If the RLS is rack-mounted, retract it back into the rack by following Section
7.5.2.

23. Re-install all of the Tape Drives as described in Section 7.11.2

7.14 Executive-XI PCBA

P/N 501547-01-2
The Top Cover must be opened and the IPM must be removed from the RLS before
the Executive XI PCBA can be replaced.

Tools Required: No. 2 Phillips Screwdriver

7.14.1 Executive-XI PCBA Removal

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. If the RLS is rack-mounted, follow the steps in Section 7.5.1 to extend the RLS
out of the rack.

3. Using a No. 2 Phillips screwdriver, remove the three screws that retain the Ex-
ecutive Chassis to the Top Cover. See Figure 7-30.

4. Use a No. 2 Phillips screwdriver to remove the four screws from the right (as
viewed from the front) edge of the Top Cover as shown in Figure 7-3.

5. Lift the Top Cover until the support arm locks in its open position.

6. Follow the steps in Section 7.20 to remove the library’s IPM.

7. Disconnect the INTER and POWER connectors from the Executive PCBA. See
Figure 7-31.

8. Lift the Executive Chassis vertically and using a No. 1 Phillips screwdriver, re-
move the two Executive PCBA mounting screws. See Figure 7-32.

9. Lower the chassis back down and slide the Executive board out of the chassis.

501510 Rev. S Field–Replaceable Units (FRUs) 7-51

 3 Screws

Figure 7-30 Executive Chassis Retaining Screws

SENSOR Connector DRIVEBAY Connector

Interconnect PCBA

POWER
Connector

INTER
Connector Executive PCBA

Figure 7-31 The Executive and Interconnect PCBA Connectors

7-52 Field–Replaceable Units (FRUs) 501510 Rev. S

 Remove these 2 PCBA
Mounting Screws

Executive Chassis

Figure 7-32 The Executive PCBA Mounting Screws

7.14.2 Executive-XI PCBA Replacement

This procedure assumes the Executive-XI PCBA was removed in Section 7.14.1.

1. Carefully slide the replacement Executive PCBA into its chassis and engage the
slot in the board with the plastic rail in the middle of its chassis. Align its two
threaded inserts with the holes in the chassis.

2. While holding the board so it won’t shift, lift the Executive Chassis vertically
and using a No. 1 Phillips screwdriver, replace the two flat-head mounting
screws. See Figure 7-32. Lower the Executive Chassis back down.

3. Reconnect the SENSOR and DRIVEBAY connectors to the Interconnect PCBA.

See Figure 7-31.

4. Reconnect the INTER and POWER cables to the Executive PCBA (Figure 7-31).

5. Follow the steps in Section 7.20 to reinstall the library’s IPM.

6. Follow the steps in Section 7.6.2 to close the library’s Top Cover.

7. Using a No. 2 Phillips screwdriver, install the three flat-head screws that retain
the Executive chassis to the Top Cover as shown in Figure 7-30.

501510 Rev. S Field–Replaceable Units (FRUs) 7-53

 8. If the RLS is rack-mounted, retract it back into the rack by following Section
7.5.2.

9. Proceed to Section 7.24 to calibrate the RLS

7.15 Door Lock PCBA

P/N 501587-01-8
The Front Panel/Door Assembly must be removed from the RLS before the Door Lock
PCBA can be replaced. The RLS does not need to be calibrated after replacing the
Door Lock PCBA FRU.

Tools Required:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

Chassis Screws (4)

Door Lock PCBA

Mounting Screws (2)

Figure 7-33 Door Lock PCBA and Chassis Screws

7.15.1 Door Lock PCBA Removal

1. Remove the Carriage Assembly as described in Section 7.7.1

2. Remove the Front Panel/Door Assembly from the RLS as described in Section
7.10.1.

3. Disconnect the ribbon cable from the SENSOR connector on the rear of the Door
Lock PCBA.

4. Using a No. 1 Phillips screwdriver, remove the two Door Lock PCBA mounting
screws. See Figure 7-33.

7-54 Field–Replaceable Units (FRUs) 501510 Rev. S

 5. Using a No. 2 Phillips screwdriver, remove the four chassis screws to allow for
PCBA removal. See Figure 7-33.

6. Carefully pull on the front, right side of the chassis to create enough space for
the PCBA to be removed.

7. Carefully remove the Door Lock PCBA from the library.

7.15.2 Door Lock PCBA Replacement

This procedure assumes that the Door Lock PCBA was removed in Section 7.15.1.

1. Carefully pull on the front, right side of the chassis to create enough space for
the PCBA to be inserted.

2. Insert the PCBA into the RLS with the SENSOR connector towards the top and
turn it so that the two mounting screw threaded inserts are aligned with the
screw holes in the front of the chassis. See Figure 7-33.

3. Using a No. 1 Phillips screwdriver, reinstall the two door lock PCBA mounting
screws that were removed earlier. See Figure 7-33.

4. Reconnect the ribbon cable to the SENSOR connector on the rear of the PCBA.

5. Using a No. 2 Phillips screwdriver, reinstall the four chassis screws that were
removed earlier. See Figure 7-33.

6. Reinstall the Front Panel/Door Assembly onto the RLS as described in Section
7.10.2.

7. Reinstall the Carriage Assembly as described in Section 7.

7.16 X-Clear Emitter PCBA

P/N 501597-01-7
The Carriage Assembly must be removed from the RLS before the X-Clear Emitter
PCBA can be replaced.

Tools Required:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

7.16.1 X-Clear Emitter PCBA Removal

1. Remove the Carriage Assembly from the RLS (Section 7.7.1).

2. Using a No. 2 Phillips screwdriver, remove the five screws from the right side of
the RLS that hold the Cover Bracket in place. Remove the cover and set it aside.
See Figure 7-35.

501510 Rev. S Field–Replaceable Units (FRUs) 7-55

 3. Disconnect the ribbon cable from the X-Clear Emitter PCBA. See Figure 7-34.

4. Using a No. 1 Phillips screwdriver, remove the two screws from the right side of
the RLS that hold the PCBA in place. See Figure 7-35.

5. Remove the X-Clear Emitter PCBA form the RLS.

X-Clear Emitter PCBA

Right Side of the

RLS Chassis

Ribbon Cable
Connector

Figure 7-34 X-Clear Emitter PCBA shown with Cover Removed

5 Cover Bracket Screws

Front of RLS

2 X-Clear Emitter PCBA

Mounting Screws

Figure 7-35 The X-Clear Emitter PCBA Screws on the Right Side of the RLS

7.16.2 X-Clear Emitter PCBA Replacement

This procedure assumes that the X-Clear Emitter PCBA was removed in Section
7.16.1. The RLS must be calibrated after replacing the X-Clear Emitter PCBA FRU.

7-56 Field–Replaceable Units (FRUs) 501510 Rev. S

 1. Align the threaded inserts in the PCBA with the mounting holes in the right
side of the library’s chassis and use a No. 1 Phillips screwdriver to reinstall the
two flat-head mounting screws. See Figure 7-35.

2. Reconnect the ribbon cable to the X-Clear Emitter PCBA. See Figure 7-34.

3. Align the mounting screw threaded inserts in the cover with the mounting holes
in the right side of the library’s chassis and use a No. 2 Phillips screwdriver to
reinstall the Cover Bracket with five flat-head screws. See Figure 7-35.

4. Reinstall the Carriage Assembly into the RLS (Section 7).

5. Proceed to Section 7.24 to calibrate the RLS.

7.17 Sensor Master and Slave Assemblies

RLS-4124 (8mm) Please contact Technical Support

RLS-4221 (8mm) Please contact Technical Support

RLS-44XX (8mm) Please contact Technical Support

RLS-5116 (SAIT) Please contact Technical Support

RLS-52XX (SAIT) Please contact Technical Support

RLS-62XX (SDLT) Please contact Technical Support

RLS-8116 (LTO) Please contact Technical Support

RLS-8216H (LTO) Please contact Technical Support

RLS-82XX/82XXD (LTO) Please contact Technical Support

RLS-8404/8404D (LTO) Please contact Technical Support

RLS-8444/8444D (LTO) Please contact Technical Support

Sensor Master and Slave Assemblies are always replaced in pairs and the Carriage
Assembly must be removed from the RLS before the FRU can be replaced. The RLS
must be calibrated after replacing the Sensor Master and Slave Assemblies FRU.

Required Tools and Supplies:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

• 5/64-inch Allen (Hex) Wrench

• 3-inch Cable Tie (P/N 669-1001-9)

501510 Rev. S Field–Replaceable Units (FRUs) 7-57

 Sensor Master PCBA Bracket Interconnect PCBA

INTER Connector
located here

SENSOR Connector
located here

2 Bracket Screws
on right side of chassis

Figure 7-36 The Sensor Master PCBA Bracket

7.17.1 Sensor Master Assembly Removal

1. Remove the Carriage Assembly from the RLS as described in Section 7.7.1.

2. Remove the rightmost Tape Drive Assembly as described in Section 7.11.1

3. Disconnect the ribbon cable from the INTER connector on the left side of the
PCBA as seen from the front of the RLS. See Figure 7-36.

4. Disconnect the ribbon cable from the SENSOR connector on the right side of the
PCBA as seen from the front of the RLS. See Figure 7-36.

5. Cut and remove the two cable ties holding the power cable that runs between
the Drive Bay and Executive PCBAs.

6. Using a No. 2 Phillips screwdriver, remove the two screws from the right side of the
RLS that hold the Sensor Master PCBA bracket in place. See Figure 7-37.

Front Front

2 Phillips Flat-Head Screws 2 Allen Head Screws

on the Right Side of the Chassis on the Left Side of the Chassis

Figure 7-37 Screws that secure the Sensor Master PCBA Bracket in place

7-58 Field–Replaceable Units (FRUs) 501510 Rev. S

 7. Using a 5/64-inch Allen (hex) wrench, remove the two Allen-head screws from
the left side of the RLS that hold the Sensor Master PCBA bracket in place. See
Figure 7-37.

8. Dip the left side of the bracket down so that it clears the Interconnect PCBA and
then remove it from the chassis.

7.17.2 Sensor Slave Assembly Removal

SENSOR Connector

Sensor Slave PCBA Bracket

Figure 7-38 The Sensor Slave PCBA Bracket and SENSOR Connector

1. Disconnect the ribbon cable from the SENSOR connector on the right side of the
PCBA as seen from the front of the RLS. See Figure 7-38.

2. If the RLS is a tabletop model, slide the RLS forward far enough over the edge of
the table so that the Sensor Slave PCBA bracket screws located on the bottom of
the library can be accessed. See Figure 7-39.

3. There are three bracket screws located on the bottom of the library. Using a No.
1 Phillips screwdriver, remove the screws as shown in See Figure 7-39.

4. Remove the Sensor Slave PCBA bracket from the chassis.

501510 Rev. S Field–Replaceable Units (FRUs) 7-59

 Front of RLS

Remove these 3 screws

Figure 7-39 Bottom View of the RLS showing the Sensor Slave PCBA Bracket Screws

7.17.3 Sensor Slave Assembly Replacement

This procedure assumes that the Sensor Slave Assembly was removed in Section
7.17.2.

1. Position the bracket inside of the library’s chassis, aligning the three threaded
holes with the screw holes in the bottom of the RLS.

2. Using a No. 1 Phillips screwdriver, replace the three 6-32 x 1/4 flat-head screws
on the bottom of the RLS that hold the Sensor Master PCBA bracket in place.
See Figure 7-39.

3. Reconnect the ribbon cable to the SENSOR connector on the right side of the
PCBA as seen from the front of the RLS. See Figure 7-38.

7.17.4 Sensor Master Assembly Replacement

This procedure assumes the Sensor Master Assembly was removed in Section 7.17.1.

1. Carefully position the bracket in between the left and right sides of the chassis,
aligning the threaded holes with the screw holes on the sides of the RLS. See
Figure 7-37.

2. Using a 5/64-inch Allen (hex) wrench, replace the two Allen-head screws that
were removed earlier from the left side of the RLS that hold the Sensor Master
PCBA bracket in place. See Figure 7-37.

3. Using a No. 2 Phillips screwdriver, replace the two flat-head screws that were
removed earlier from the right side of the RLS that hold the Sensor Master
PCBA bracket in place. See Figure 7-37.

7-60 Field–Replaceable Units (FRUs) 501510 Rev. S

 4. Reconnect the ribbon cable to the INTER connector on the left side of the PCBA
as seen from the front of the RLS. See Figure 7-36.

5. Reconnect the ribbon cable to the SENSOR connector on the right side of the
PCBA as seen from the front of the RLS. See Figure 7-36.

6. Install two cable ties to hold the power cable that runs between the Drive Bay
and Executive PCBAs.

7. Reinstall the rightmost Tape Drive Assembly as described in Section 7.11.2.

8. Reinstall the Carriage Assembly into the RLS as described in Section 7.7.2.

9. Proceed to Section 7.24 to calibrate the RLS.

7.18 Drive Interface Adapter (DIA)

Passive Adapter P/N 501677-01-7 Quick-swappable Tape Drive Assemblies

Active Adapter P/N 501687-01-6 Hot-swappable Tape Drive Assemblies

SAS Adapter P/N 502087-01-8

The RLS Power Supply Module(s) must be removed before a DIA can be replaced. The
DIA type (Quick / Hot swappable) installed can be changed at this time. No calibra-
tion is required after replacing/changing a DIA.

Tools Required: No. 2 Phillips Screwdriver

CAUTION

The pins of the four Channel(1-4) connectors on both sides of the Drive Bay
PCBA Assembly are easily bent while working around the PCBA. If a bent pin
is not straightened perfectly before a Tape Drive or DIA PCBA is installed, it is
quite likely that the pin will get permanently damaged during the insertion of
the mating connector.

7.18.1 Drive Interface Adapter Removal

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. Disconnect all SCSI cables from the Tape Drives (T1-T4). Note how they were
connected so they can be reconnected in the same manner.

3. Follow the instructions in Section 7.21 to remove the Power Supply Module(s).

501510 Rev. S Field–Replaceable Units (FRUs) 7-61

 4. Open the Top Cover of the RLS as described in Section 7.6.1.

5. Using a No. 2 Phillips screwdriver, remove the drive interface adapter screw lo-
cated to the left of the SCSI connectors for each adapter that is installed. See
Figure 7-40.

6. Using a No. 2 Phillips screwdriver, remove the three screws that secure the re-
taining bracket to the library’s chassis. See Figure 7-40.

7. Carefully lift the retaining bracket away from the library’s chassis and set it
aside.

8. Carefully pull the DIA(s) straight back to disconnect it/them from the connect-
or(s) on the Drive Bay PCBA Assembly. Exercise extreme caution to prevent
bending any of the pins on the Drive Bay PCBA Assembly.

9. Remove the DIA(s) from the RLS.

Drive Interface Adapter Screws

(1 per Adapter) Drive Interface Adapter

Retaining Bracket

3 Screws that secure the

Retaining Bracket to the RLS Chassis

Figure 7-40 Drive Interface Adapters shown at the rear of the RLS

7.18.2 Drive Interface Adapter (DIA) Replacement

1. Check that all the pins on the Drive Bay PCBA Assembly Channel connectors
are perfectly straight before installing a DIA. If not, use long nose pliers to
straighten the bent pins. Failure to have all pins straight, may result in perma-
nent damage to the pins.

7-62 Field–Replaceable Units (FRUs) 501510 Rev. S

 2. Carefully align the Channel mating connector on the DIA with its mate on the Drive
Bay PCBA Assembly. Slowly and gently push the DIA into the Drive Bay PCBA As-
sembly Channel connector. DO NOT FORCE this mating. If significant resistance is
met, pull the DIA off and check for bent pins on the Drive Bay PCBA Assembly. Re-
peat this step for each DIA that is being replaced/changed.

3. Position the retaining bracket on the library’s chassis, so that the three screw
holes are aligned with the threaded holes of the chassis.

4. Using a No. 2 Phillips screwdriver, replace the three flat-head screws that se-
cure the retaining bracket to the library. See Figure 7-40.

5. Carefully align the threaded hole in each Drive Interface Adapter with the screw
holes in the retaining bracket.

6. Using a No. 2 Phillips screwdriver, replace each of the Drive Interface Adapter
flat-head screws that secure the DIAs to the retaining bracket. See Figure 7-40.

7. Follow the instructions in Section 7.21 to reinstall the Power Supply Module(s).

8. Reconnect the SCSI cables to the Tape Drives (T1-T4) as they were originally
connected.

7.19 DFA (Direct Fibre Attach) Duplex Cable

RLS-8216CD/8236CD/8236D/
8204D/8244D/8404D/8444D (LTO) P/N 510463-01-1
The RLS Power Supply Module(s) must be removed before a DFA Duplex Cable can
be replaced. No calibration is required after replacing a DFA Duplex Cable.

Tools Required: No. 2 Phillips Screwdriver

CAUTION

The DFA Duplex Cables are sensitive to bending so care must be taken when
handling the cables. Do not allow them to be bent, crimped or pinched dur-
ing the replacement process.

7.19.1 DFA Duplex Cable Removal

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if dual-redundant power supply mod-
ules are installed).

2. Disconnect all fibre cables from the Tape Drives (T1, T2, T3 & T4). Note how
they were connected so they can be reconnected in the same manner.

501510 Rev. S Field–Replaceable Units (FRUs) 7-63

 3. Follow the instructions in Section 7.21 to remove the Power Supply Module(s).

4. Open the Top Cover of the RLS as described in Section 7.6.1.

5. Steps 6 through 8 only apply to RLS-8204D, 8244D, 8404D & 8444D libraries.
Skip to step 9 for RLS-8216CD, 8236CD & 8236D libraries.

6. Using a No. 2 Phillips screwdriver, remove the screw located to the left of the fi-
bre channel connectors for each adapter that is installed. See Figure 7-41. Care-
fully push the fibre channel connector and its bracket into the library.

7. Using a No. 2 Phillips screwdriver, remove the three screws that secure the re-
taining bracket to the library’s chassis. See Figure 7-41.

8. Carefully lift the retaining bracket away from the library’s chassis and set it
aside.

9. Carefully pull the DFA Duplex Cables black connector straight back from the
rear of the Drive Bay PCBA Assembly to disconnect it from the connector on the
PCBA. Press the top and bottom of the DFA Duplex Cables connector attached to
the rear of the fibre channel connector and pull straight back to disconnect it.
Repeat this step for each cable that is being replaced.

10. Remove the DFA Duplex Cable(s) from the RLS.

Fibre Channel Connector Screws

(1 per Connector) Fibre Channel Connectors & Brackets

DFA Duplex Cable

Retaining Bracket

3 Screws that secure the

Retaining Bracket to the RLS Chassis

Figure 7-41 DFA Duplex Cables shown at the rear of an RLS-8236D

7-64 Field–Replaceable Units (FRUs) 501510 Rev. S

7.19.2 DFA Duplex Cable Replacement
1. Carefully align the black connector on the DFA Duplex Cable with its mate on the
Drive Bay PCBA Assembly. Note that the connector is keyed. Slowly and gently push
the cables connector into the PCBA connector. Carefully take the other end of the
DFA Duplex Cable and insert it into its mating connector on the rear of the fibre
channel connector. Note that the connector is also keyed Repeat this step for each ca-
ble that is being replaced.

2. Steps 3 through 6 only apply to RLS-8204D, 8244D, 8404D & 8444D libraries.
Skip to step 7 for RLS-8236D libraries.

3. Position the retaining bracket on the library’s chassis, so that the three screw
holes are aligned with the threaded holes of the chassis.

4. Using a No. 2 Phillips screwdriver, replace the three flat-head screws that se-
cure the retaining bracket to the library. See Figure 7-41.

5. Carefully align the threaded hole in each fibre channel connectors bracket with
the screw holes in the retaining bracket.

6. Using a No. 2 Phillips screwdriver, replace each of the fibre channel connectors
flat-head screws that secure the connectors to the retaining bracket. See Figure
7-41.

7. Follow the instructions in Section 7.21 to reinstall the Power Supply Module(s).

8. Reconnect the fibre channel cables to the Tape Drives (T1, T2, T3 & T4) as they
were originally connected.

7.20 Interface Personality Module (IPM)

SCSI P/N 501567-01-0

SCSI with Q-Link P/N 501567-02-8

Fibre Channel with Q-Link P/N 501697-01-5
The Interface Personality Module (IPM) plugs into the rear of the RLS and provides
the system interface to the Medium-changer. The type of IPM can be changed with
this procedure. No calibration is required after replacing/changing an IPM.

501510 Rev. S Field–Replaceable Units (FRUs) 7-65

 Thumbscrew Fasters (2)

IPM (Interface Personality Module)

Figure 7-42 IPM Location on the rear of the RLS

7.20.1 IPM Removal

1. Remove power from the RLS by first pressing the power switch off and then re-
moving the power cord (two power cords if Dual-Redundant Power Supply Mod-
ules are installed).

2. Detach all cables connected to the IPM except for the COMM-LINK cable on Fi-
bre Channel IPMs. Note how the cables were connected so they can be recon-
nected in the same manner upon completion of this procedure.

3. Unfasten the IPM by turning its two thumbscrew fasteners counter-clockwise

until the threads are fully disengaged.

4. Grasp the bottom tabs and gently pull the IPM straight out the back of the RLS.

7.20.2 IPM Replacement

This procedure assumes that the IPM was removed in Section 7.20.1.

1. Carefully align the IPM board with the slide rails inside the IPM opening in the
rear of the RLS.

2. Gently push on the bottom tabs. The IPM will slide easily until its connector
makes contact with its mate. Now push firmly until a snap is felt indicating the
mating connectors are fully seated.

3. Rotate the two thumbscrew fasteners clockwise until they are fully engaged.

4. Reattach all cables that were removed above.

7-66 Field–Replaceable Units (FRUs) 501510 Rev. S

7.21 Power Supplies

The four types of RLS Power Supply Modules available are described in Table 7-6.
The type of Power Supply Module can be changed in this procedure except a 125W
supply can only be installed in an RLS-4124, 4221, 5116 or an 8116 without a Fibre
Channel IPM and RLS-8216C, 8216CD, 8236C, 8236CD & 8216H libraries only ac-
cept the 160W supply. Two half-sized modules are used in parallel to form a dual-
redundant power supply system. No calibration is required after changing any Power
Supply Module.

P/N Description Package Qty Model Usage

510170-01-2 Power Supply 125W Full-sized module 1 RLS-4124, 4221 5116, 8116 & 8216H
only without Fibre Channel
510170-02-0 Power Supply 250W Full-sized module 1 All models, except
RLS-4124, 4221, 5116, 8116, 8216C,
8216CD, 8236C, 8236CD & 8216H
510170-03-8 Power Supply 250W Half-sized module 2 All models, except
RLS-4124, 4221, 5116, 8116, 8216C,
8216CD, 8236C, 8236CD & 8216H
510170-04-6 Power Supply 160W Full-sized module 1 RLS-8216C, 8216CD, 8236C, 8236CD
& 8216H only

Table 7-6 Power Supply Module Descriptions

Thumbscrew Fastener

Power Supply Module

(1 of 2)

Handle

Figure 7-43 Power Supply Module Location (Dual 510170-03-8 modules shown)

501510 Rev. S Field–Replaceable Units (FRUs) 7-67

 CAUTION

Only dual-redundant Power Supply Modules (P/N 510170-03-8) can be re-

placed while the RLS is powered on. Do not attempt to replace Power Supply
Modules (P/N 510170-01-2 or 510170-02-0) with power applied to the RLS.

7.21.1 Removal of a Single Power Supply Module

1. Push the Power Switch on the Front Panel/Door until its button is in the out position.

2. Remove the power cord from the Power Supply Module.

3. Turn the two thumbscrew fasteners counter-clockwise until they’re fully disengaged.

4. Grasp the handle and gently pull the Power Supply Module out of the RLS.

7.21.2 Replacement of a Single Power Supply Module

This procedure assumes the Power Supply Module was removed in Section 7.21.1.

1. Carefully align the Power Supply Module with its opening.

2. Push the Power Supply Module into the rear of the library until you feel it snap
into place.

3. Engage the two thumbscrew fastener(s) and turn them clockwise until they’re
fully engaged.

4. Reattach the power cord.

5. Push the Power Switch on the Front Panel/Door to restore power to the RLS.

7.21.3 Hot Removal of a Dual-Redundant Power Supply Module

1. DO NOT push the Power Switch as this will turn off the RLS.

2. IDENTITY THE FAILED module! An alert on the LCD should indicate if the left
or right module failed. Remember that left and right are backwards when ad-
dressing the Power Supply Modules from the rear of the library. The failed mod-
ule’s LED will not be illuminated.

3. Remove the power cord from the FAILED Power Supply Module.

4. Turn the thumbscrew fastener counter-clockwise until it’s fully disengaged.

5. Grasp the handle and gently pull the Power Supply Module backwards out of the
RLS.

7-68 Field–Replaceable Units (FRUs) 501510 Rev. S

7.21.4 Hot Replacement of a Dual-Redundant Power Supply Module
This procedure assumes that one of the Dual-Redundant Power Supply Modules was
removed in Section 7.21.3.

1. DO NOT push the Power Switch as this will turn off the RLS.

2. Carefully align the Power Supply Module with its opening.

3. Push the Power Supply Module into the rear of the library until you feel it snap
into place.

4. Engage the thumbscrew fastener and turn it clockwise until it’s fully engaged.

5. Reattach the power cord.

6. DO NOT push the Power Switch as this will turn off the RLS.

7.22 Fixed Slots

P/N 500712-01-3
The Fixed Slots in RLS-4116 and 4221 libraries should be inspected and cleaned at
least once per year and replaced if any broken parts are noticed. Also, each Fixed Slot
should be routinely replaced every five years. All Fixed Slots should be changed to-
gether.

Tools Required:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

Fixed Slots

Notches in the
Fixed Slots

Fixed Slot
Mounting Screws
(2 per slot)

Figure 7-44 Fixed Slots as seen through the Front Panel/Door of an RLS-4221

501510 Rev. S Field–Replaceable Units (FRUs) 7-69

7.22.1 Fixed Slot Removal
1. Remove the Carriage Assembly from the RLS as described in Section 7.7.1.

2. Using a No. 1 Phillips screwdriver, remove the two Fixed Slots mounting screws.
Remove the Fixed Slot. Repeat this step for the remaining Fixed Slots.

7.22.2 Fixed Slot Replacement

1. Position the Fixed Slot in the library so that the end of the Fixed Slot with the
notches is facing up.

2. Align the mounting holes in the Fixed Slot with the threaded holes in the RLS
and using a No. 1 Phillips screwdriver, replace the two pan-head screws that
were removed earlier. Repeat this step for the remaining Fixed Slots.

3. Reinstall the Carriage Assembly into the RLS as described in Section 7.

4. Proceed to Section 7.24 to calibrate the RLS.

7.23 Air Filter

P/N 510096-01-9

Air Filter Element

Center Rib
Notch in
Air Filter

Left Side Slot

Lip in
Front Panel/Door

Front Panel/Door
Right Side Slot

Figure 7-45 Air Filter with the Front Panel/Door Open

7-70 Field–Replaceable Units (FRUs) 501510 Rev. S

7.23.1 Air Filter Inspection
The RLS and the Tape Drives are cooled by outside air that is drawn into the RLS en-
closure through an Air Filter. This filter keeps dust and dirt from entering the enclo-
sure, as its presence could degrade the reliability of the Tape Drives and media. If the
filter becomes clogged with dust and dirt, the amount of airflow will be diminished.
Diminished airflow could cause the Tape Drives to run hotter, again degrading their
reliability. Therefore, it is important to periodically check the Air Filter and replace it
when it becomes dirty.

The time between filter changes is very dependent upon the local environment. In-
spect the filter frequently when the RLS is first installed. Then, when the effects of
the local environment become known, adjust the inspection schedule accordingly.

•••••••••••••••••••
Check the air
filter.
ENTER when done

Figure 7-46 Air Filter Alert

The RLS automatically keeps track of its power-on time. The Filter Days value in
the Configuration\Advanced\Changer menu determines how often the user
will be reminded to check the Air Filter. New units are set to 120 days. An alert will
be displayed when the operating time exceeds the Filter Days value provided the
menu system is not active. When the Check the Air Filter alert displays
(Figure 7-46 above), follow the steps below:

NOTE

New Air Filters are black. A color change indicates the presence of some dirt, which is
acceptable. However, if dirt is clinging to the outside filter surface, it is time to replace
the filter.

1. Visually inspect the Air Filter element at the bottom of the Front Panel/Door
(Figure 7-45).

2. When the Air Filter alert appears, if the filter does not need replacing, press the EX-
IT key. This will dismiss the alert, but will not reset the Filter Days timer.

3. Next, increase the Filter Days value in the Configura-

tion\Advanced\Changer menu. If it is estimated that the filter could go an
additional 90 days, increase the Filter Days value accordingly.

Example: Change the value from 120 to 210 days.

Since pressing the EXIT key to dismiss the Air Filter alert message does not re-

501510 Rev. S Field–Replaceable Units (FRUs) 7-71

 set the power-on-days timer, the timer continues counting from its present value
and the next alert will occur in 90 power-on days.

When the next Air Filter alert occurs, if the filter needs replacing, leave the
Filter Days value at 210 days. If the filter still does not need replacing,
press the EXIT key, then increase the Filter Days value again. Keep in-
creasing the Filter Days value each time the Air Filter alert appears until
the maximum value for the given environment is determined.

4. If the filter does need replacing when the Air Filter alert message appears, press
the ENTER key to dismiss the alert and reset the Filter Days timer. Then, fol-
low the procedure in Section 7.23.2 to replace the Air Filter.

7.23.2 Air Filter Replacement

1. Open the Front Panel/Door as described in Section 7.4.

2. Grasp the center rib of the Air Filter element and pull it up and slightly rear-
ward to clear the lip built into the Front Panel/Door.

3. Pull the right side of the filter towards the center of the Front Panel/Door to
clear the right side slot.

4. Pull the left side of the filter towards the center of the Front Panel/Door clear
the left side slot.

5. Take a new Air Filter element and turn it so that the ribs are facing up and the
end with the notch is pointing towards the left side of the RLS.

6. Fully insert the right side of the filter into the right side slot.

7. Fully insert the left side of the filter into the left side slot.

8. Tuck the center portion of the filter under the lip built into the Front Pan-
el/Door.

9. Push down and flatten any portion of the filter may be above the edge of the
Front Panel/Door.

10. Close the Front Panel/Door.

7.24 Calibration

The RLS will automatically recalibrate itself when commanded. It should be recali-
brated after changing a critical FRU. All FRUs and the need to recalibrate them are
listed in Table 7-1. The RLS must first be properly setup before invoking the Cali-
brate command.

7.24.1 Calibration Setup

The following conditions must be met before initiating a Calibration command:

7-72 Field–Replaceable Units (FRUs) 501510 Rev. S

 Required Conditions
Remove tapes from all Tape Drives
Remove tapes from any Fixed Slots
Install an empty magazine at MA
Make sure there is no magazine at MB
Make sure there is to tape in the Handler

Don’t Care Conditions

Which magazine is at the front of the Carousel/Storage Array
If there are any magazines installed at MC-MZ
If there are any tapes installed in magazines at MC-MZ

501510 Rev. S Field–Replaceable Units (FRUs) 7-73

7.24.2 Calibration Initialization
Apply power to the RLS.

The RLS must have been given a “Service” or “Update” password for the Private
Menu to appear. If the Private Menu is not included in the Top Menu, follow the in-
structions in Section 5.3.2 to set the “Service” or “Update” passwords.

Initiate the Calibration Command as described in Section 5.4.1.

The Carousel or Storage Array and the Handler will all move from time to time. It
will display a series of status messages as the calibration process progresses.

7.24.3 Calibration Completion

If the calibration completed without a problem, the RLS illuminates the green
READY (LED) and no messages are displayed. If you’re all done for the day, clear the
password as described in Section 5.3.3.

If the RLS failed to calibrate properly, then an error message indicating the possible
reason for the failure will be displayed and the red FAULT LED will illuminate.
Remedy the reason for failure and repeat the Calibrate command.

7-74 Field–Replaceable Units (FRUs) 501510 Rev. S

8. Firmware Updating

8.1 Firmware Replacement

The RLS utilizes a main microprocessor (called the Executive) and several smaller
satellite microprocessors that are found in some Field Replaceable Units (FRUs).
Each microprocessor (aka processor) needs its own firmware to function and that
firmware is stored in Flash memory dedicated to each microprocessor.

There is only one firmware set for the entire RLS and it is the Executive firmware
(700118). This set contains the firmware sets for all satellite processors within the
RLS except for the Q-Link Web Interface and the Fibre Channel bridge. The Execu-
tive firmware does not contain any firmware for the Tape Drives.

It’s the Executive processors task to check the revision and integrity of each satellite
processor’s firmware whenever RLS power is applied. If the Executive processor has
just been revised (as described above), it will then immediately revise any satellite
processor’s firmware that is outdated. Changing a FRU may also cause the Executive
processor to update the firmware in the new FRU. It’s conceivable that installing a
FRU that is newer than the Executive firmware may require updating the Executive
firmware.

If the Executive processor is functioning, its firmware may be uploaded through the
Medium changer’s interface (SCSI or optional Fibre Channel), the Q-Conn RS-232 in-
terface (using XMODEM file transfer) or the Q-Link Web Interface. The Q-Link Web
Interface firmware can only be uploaded through its LAN or Internet connection.

NOTE

Firmware should only be updated after consulting with Qualstar’s Technical Support De-
partment. They can be reached at (805) 583-7744 or E-mail them at sup-
port@qualstar.com

8.2 Determining the Current Firmware Revision

The current Executive firmware part number and revision can be determined by
viewing the Display Revision status screen under the Maintenance menu. Follow the
steps in Table 8-1.

501510 Rev. S Firmware Updating 8-1

 Service Technician Action: Display:
Press the MENU key followed by the key. Top Menu
•Configuration
•Maintenance
Press the ENTER key followed by the key. •••••••••Maintenance
•Display Log
•Display Prevents
•Display Reservs.
•Display Revision
Press the ENTER key. M•••Display Revision
Date: mm/dd/yy
In this example, the firmware part number is Part Number:700118
700118 and the revision is 0.42
Revision: 0.42
Checksum: xxxx
Id: xxxxxxxx
Press the MENU key to return to the top menu.

Table 8-1 Steps to View the Display Revision Status Screen

8.3 Firmware Update via the SCSI or Fibre Channel Interface

A working SCSI or fibre channel interface to the RLS’ Medium changer is required.
To update via the SCSI interface a PC compatible computer running DOS, Windows
95, 98, XP, NT, or 2000 is required. To update via the fibre channel interface a PC
compatible computer running Windows NT or Windows 2000 is required.

NOTE

Using a DOS system requires the use of Adaptec’s ASPI interface for SCSI.

1. The RLS must be powered on and connected to the host computer prior to boot-
ing the host computer.

2. The Windows console program upload.exe is used to upload firmware to the

library. These files are contained in a self-extracting zip file UploadU-
til.exe.

3. Execute the UploadUtil.exe to extract the following ZIPed files:

• Upload.exe - Qualstar’s RLS Library firmware upload program.

• Scanscsi.exe - Utility to search the bus for SCSI devices.
4. Execute the program scanscsi.exe from a Windows command prompt or
“DOS box”. This program will perform a SCSI Inquiry operation on Ids (0-15),
Luns (0-7) and Hosts (0-15). If a device is found, it will display the general in-
formation obtained from the inquiry response.

Example of scanscsi execution and response.

8-2 Firmware Updating 501510 Rev. S

 >scanscsi *,*,*

Id,Lun,Host Device Type Vendor Product Revision

0, 0, 1 Medium-changer QUALSTAR RLS-4222 042A
1, 0, 1 Sequential-access SONY SDX-700C 0102
2, 0, 1 Sequential-access SONY SDX-700C 0102

In this example, the SCSI bus scan found three devices. The first device is a
Qualstar RLS-4222, followed by two Sony Tape Drives.

NOTE

Upload.exe will not work if the Id is greater than 15, or the Lun is greater than 7 when
updating the firmware in a fibre channel environment.

5. The upload console program is executed from a Windows command prompt or

“DOS box”. The program’s command syntax is as follows:

Upload Id,[Lun[,Host]] f:<filename>

Command Parameters:

Id,Lun,Host - RLS Library SCSI address. This address can be found using the
scanscsi utility program. The default Id, Lun and Host is 0.

Filename - Filename of the new firmware update. This file is provided by

Qualstar Technical Support.

Upload program example:

6. Update the RLS Library with firmware file 700118.000.00042. The scanscsi
program was used to locate the RLS Library is on SCSI Address : Id 0, Lun 0,
and Host 1. Note that the firmware filename may contain a sub revision letter as
shown in this example.

Upload 0,0,1 f: 700118.000.00042

The program will display the upload transfers:

700118 0.42
### Packets

7. Do not turn off RLS power while the update is on progress. The last packet is
number 512.

501510 Rev. S Firmware Updating 8-3

 8. The RLS will begin the firmware update process. Wait for the following message
to appear on the library’s Front Panel/Door display:

FIRMWARE UPGRADE
System Firmware
is being changed;
DO NOT POWER-OFF

9. It is very important not to power off the RLS while reprogramming is in pro-
gress. Doing so can cause the library to lose all of its program contents.

10. Following the upgrade, the RLS will perform an internal initialization function
followed by a scanning of the RLS inventory.

11. The FIRMWARE UPGRADE message will be cleared when the process has com-
pleted.

12. Go to the Maintenance\Display Revision menu. The displayed Part

Number and Revision must correlate with the firmware just uploaded.

8.4 Firmware Update via Q-Link

Q-Link allows for the uploading of library firmware using your web browser. Please
see the Click on the Library menu item under the Upload Firmware folder in the
menu tree to access the Private\Firmware Upload\Library screen and follow the in-
structions below.

1. Access the firmware file by either clicking on the Browse button or typing the
file path to the firmware file.

8-4 Firmware Updating 501510 Rev. S

Figure 8-1 Sample of the Library Firmware Upload Screen

2. Press the enter key or click on the Upload Firmware button to begin the upload-
ing process.

3. Note that after the upload begins browsing to another page will stop
the firmware uploading process.

4. Two different screens will appear as the uploading process proceeds. See Figure
8-2 and Figure 8-3.

501510 Rev. S Firmware Updating 8-5

Figure 8-2 Sample of the Library Firmware Upload Progress Screen

8-6 Firmware Updating 501510 Rev. S

Figure 8-3 Sample of the Library Firmware Reprogramming Progress Screen

5. When the Q-Link uploading\programming is complete a screen will appear that

shows the old and new firmware information. See Figure 8-4.

Library uploading/programming has finished.

Old firmware information:

Date: 1/15/2003
Part number: 700118
Revision: 0.42

New firmware information:

Date: 1/30/2003
Part number: 700118
Revision: 0.45

Figure 8-4 Sample of the Library Uploading/Programming Has Finished Screen

501510 Rev. S Firmware Updating 8-7

8.5 Firmware Update via Q-Conn

The user’s host computer and the RLS are connected together using a NULL modem
serial cable. This cable must have female DB-9 connectors at each end and “straight-
through” wiring such that pins, 2, 3 and 5 are connected to each other at both ends.

User’s Qualstar
Host RLS
Computer Library

Serial RS-232 Serial Cable Serial Port

Port on the IPM

Figure 8-5 Host Computer Connected to RLS

8.5.1 RS-232 Cable Wiring

User Host or PC RLS Library

RS232 Serial Female DB-9 RS232 Serial Female DB-9
Connector Connector
Signal Name Pin Pin Signal Name
Receive Data 2 3 Transmit Data
Transmit Data 3 2 Receive Data
Ground 5 5 Ground

Table 8-2 RS-232 Cable Wiring Requirements

8.5.2 RS-232 Serial Communications Parameters

Communication Setting
Parameter
Baud Rate 38400
Parity None
Data Bits 8
Stop Bits 1

Table 8-3 RS-232 Serial Communication Parameters

8-8 Firmware Updating 501510 Rev. S

8.5.3 User Terminal Software Setup Example
Windows 9x and NT users can use the Communications accessory program, Hyper-
Terminal.

Figure 8-6 RLS Remote Front Panel Program Displayed in HyperTerminal

Use the File\Properties menu selection to configure the application for direct
communications. Select the appropriate communications port. See Figure 8-7.

501510 Rev. S Firmware Updating 8-9

Figure 8-7 Properties Screen

8-10 Firmware Updating 501510 Rev. S

 Select the Configure button to set the communications parameters for a baud-rate
of 38400, with 8 data bits, no parity, one stop bit and no flow control. See Figure 8-8.

Figure 8-8 Configure Screen Under the Properties Menu

8.5.4 VT100 Terminal Emulation

Use the File\Properties Settings dialog tab to configure the application for
VT100 terminal emulation.

501510 Rev. S Firmware Updating 8-11

Figure 8-9 Settings Screen Under the Properties Menu

You may also consider ASCII Setup parameters to satisfy your display require-
ments.

Figure 8-10 ASCII Setup Screen under Settings Screen

8-12 Firmware Updating 501510 Rev. S

8.5.5 Remote Library Command Mode
To access the Remote Library Command Mode, press the ESC key and type “cmd” fol-
lowed by the <Enter> key. This will display the Command Help screen depicted in
Figure 8-11 followed by a DOS-like command prompt “>”. Commands may now be en-
tered in lower case text. All commands must end with the <Enter> key. Most termi-
nal emulators support the backspace key for correcting typing errors. Quotation
marks are shown for clarity and are not to be typed in the actual command line.

Figure 8-11 Remote Library Commands

8.5.6 Xmodem Firmware Download <xdl>

The “xdl” command instructs the library to receive new RLS firmware via an object
file on the remoter terminal computer using the XMODEM communications protocol.
If the transmission is terminated at the terminal emulator, the RLS will ignore the
partial download. Do not turn off RLS power while the update is on progress. If the
entire firmware object file is successfully downloaded, the RLS will reprogram itself
and then restart automatically.

Once the library restarts, the user will see the Qualstar Remote Library Control Panel.

8.5.6.1 Example of a download session

Enter the command “xdl”. The application will respond “Receiving RLS Firm-
ware”, to indicate it is waiting for the user’s xmodem data.

501510 Rev. S Firmware Updating 8-13

Figure 8-12 Example of Xmodem Firmware Download

Use the HyperTerminal menu function Transfer->Send File, to download the

RLS firmware file to the library. RLS firmware object files are typically named
700118.000.00044 where 700118 represents the code-set name and .00044 is the Ver-
sion (Version 0.44 in this example). A revision letter may follow the code-set name.

Note

It is very important not to power off the RLS Library while reprogramming is in progress.
Powering off the RLS Library is not necessary and can cause the RLS Library to lose its
program contents.

Figure 8-13 Send File Screen Under Transfer

8-14 Firmware Updating 501510 Rev. S

9. RLS Expansions

DANGER

TO AVOID THE RISK OF PERSONAL INJURY: TURN OFF ALL POWER TO THE
TAPE LIBRARY SYSTEM, THEN REMOVE THE POWER CORD, BEFORE
ATTEMPTING ANY OF THE PROCEDURES IN THIS CHAPTER.

NEVER OPERATE THE LIBRARY WHILE THE DOOR OR TOP PANEL ARE OPEN.

GEFAHR

UM VERIETZUNGEN ZU VERHINDEM: SCHALTEN SIE ALLE STROMSCHALTER

AN DER RLS AUS UND ENTFERNEN SIE DAS STROMKABEL, BEVOR SIE MIT
DER SERVICE-ARBEIT BEGINNEN.

BENUTZEN SIE DIE RLS NIE WENN DIE TUERE OFFEN IST, ODER DIE DECK-,
BZW. SEITENPLATTE ENTFERNT SIND.

9.1 Introduction

This chapter contains installation instructions for the RLS expansion kit, which al-
lows for an RLS-4445 to be expanded to an RLS-4470. To replace an existing FRU
(Field-Replaceable Unit), follow the instructions in Chapter 7.

Installing or removing an expansion kit changes the configuration of a unit. There-

fore, after an expansion kit is installed, the unit must be reconfigured and recalibrat-
ed.

501510 Rev. S RLS Expansions 9-1

9.2 Model Expansions

The expansion kit P/N 500829-07-2 should take less than 30 minutes to install.

Installing an expansion kit is a five–step procedure:

1. Install the new hardware.

2. Enter Update for the password in the Private menu. (Reconfiguring the RLS
model number and recalibrating the RLS are password-protected procedures.)

3. Reconfigure the library's model number to reflect the hardware changes.

4. Recalibrate the library.

5. Clear the password (Update) to prevent unauthorized access to the Private

menu.

9.2.1 Installing a Model Expansion Kit

This procedure requires one expansion kit (P/N 500829-07-2), which includes a Stor-
age Array and Sensor Slave Assembly. RLS libraries will have one of two differing
chassis configurations. Check the rear of the library to determine which style it is.
See Figure 9-1.

Style A Style B

Solid Rear Access Panel

Figure 9-1 RLS Chassis Styles

A style chassis have a solid rear, while style B has an access plate that is secured to
the library with six screws. Follow the appropriate Storage Array Removal / Expan-
sion instructions after determining if the library has a style A or B chassis.

9-2 RLS Expansions 501510 Rev. S

9.2.2 Style A Chassis Storage Array Removal
The Top Cover must be opened and the following FRUs must be removed to gain ac-
cess to the Storage Array: the Tape Drives, the Carriage Assembly, the Sensor Master
Assembly, the Sensor Slave Assembly and finally the Interconnect PCBA.

NOTE

The old Sensor Slave Assembly will be replaced by the new one that has been included
with the expansion kit.

Tools Required:

• No. 1 Phillips Screwdriver

• No. 2 Phillips Screwdriver

• 5/64ths-inch Hex Driver

• Diagonal Cutters

• Small Mirror (optional)

• Small Flashlight (optional)

1. Remove the Carriage Assembly as described in Section 7.7.1.

2. If possible, remove all magazines or tapes from the magazines in order to protect
the tape cartridges from possibly being dropped during this procedure. The cars
of the storage array move freely and can easily be arranged so that magazines
can be removed.

3. Remove the Tape Drive(s) currently installed in the RLS – see Section 7.11.1 for
details).

NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

4. In the rear left corner of the Drive Bay, just past the drive platform, is a ribbon
cable running from left to right. Pull that cable to the right to unplug it from the
Storage Array Assembly. See Figure 9-2.

501510 Rev. S RLS Expansions 9-3

 Ribbon Cable Connector Storage Array

Drive Platform

Ribbon Cable

Figure 9-2 Detailed view of the Ribbon Cable attached to the Storage Array Assembly

5. On the Interconnect PCBA, unplug the three ribbon cables. Refer to Figure 9-3.

6. Use diagonal cutters to cut the cable tie nearest the Executive PCBA that se-
cures the round power cable going to the Executive PCBA.

7. Remove the Sensor Master Assembly by removing the two No. 1 Phillips screws
on the right side and the two 5/64ths hex-head screws on the left side. Refer to
Figure 7-37. Lift the assembly straight up and place in a safe location.

EXEC Connector

SENSOR Connector

DRVBAY
Connector

Figure 9-3 Top Connectors on the Interconnect PCBA

9-4 RLS Expansions 501510 Rev. S

 Interconnect PCBA Mounting Screws (8)

Front of RLS

Figure 9-4 Interconnect PCBA Mounting Screws (Left Side)

8. Remove the eight No. 1 Phillips screws that secure the Interconnect PCBA from
the left side of the chassis as shown in Figure 9-4.

9. Lift the Interconnect PCBA up and out slightly to gain access to the cable con-
necting it to the Control Panel. Unplug the Control Panel cable and lift the In-
terconnect PCBA out of the chassis.

10. Unplug the cable at the right end of the Sensor Slave Assembly as shown in Fig-
ure 7-38.

11. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

12. Using a No. 2 Phillips screwdriver, remove the lower or left two screws from the
chassis bottom that hold the Sensor Slave Assembly in place (see Figure 7-39).
Grasp the assembly before removing the top (last) screw and then gently pull it
out through the Front Panel/Door.

13. There are five Storage Array mounting screws located on the bottom of the chas-
sis. Using a No. 2 Phillips screwdriver, remove the screws as shown in Figure
9-5. If the RLS is on its side, hold the Storage Array Assembly in place with one
hand while removing the final screw.

14. Set the RLS chassis upright. Grasp the front and the rear of the Storage Array
Assembly and gently lift it up and then out through the front of the chassis.

501510 Rev. S RLS Expansions 9-5

 Storage Array Motor Access Hole

Front of RLS Rear of RLS

*

Storage Array Mounting Screws

(5) for RLS-4445
(3) for RLS-4470 shown with the *

Figure 9-5 Storage Array Mounting Screws located on the Bottom of the RLS

9.2.3 Style A Chassis Storage Array Expansion Kit Installation

This procedure assumes that the 4445 Storage Array was removed in Section 9.2.2.

1. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

2. While grasping the front and rear of the Storage Array, guide the rear of the ar-
ray into the chassis. Orient the array such that the connector is facing the drive
bay or inside of the chassis.

3. Maneuver the rear of the Storage Array into the left rear corner of the chassis
and then align its threaded mounting holes with the holes in the bottom of the
chassis.

4. Using a No. 2 Phillips screwdriver, install three of the five mounting flat-head
screws that were removed earlier to secure the 4470 Storage Array as shown in
Figure 9-5.

5. Inspect the new Sensor Slave Assembly that came with the expansion kit to be
sure the LED at its edge is perpendicular to the plane of the board. If it is not
perpendicular, the Sensor Slave Assembly should be replaced.

9-6 RLS Expansions 501510 Rev. S

 6. Align the new Sensor Slave Assembly to its mounting holes on the chassis bot-
tom and re-install the three flat-head screws removed earlier with a No. 2 Phil-
lips screwdriver. See Figure 7-39.

7. If the RLS is not rack-mounted, carefully turn it back to its upright position.

8. Reconnect the cable to the right side of the Sensor Slave Assembly as shown in
Figure 7-38.

NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

9. Reach into the back, left corner of the drive bay and reconnect the ribbon cable
that was detached from the connector on the Storage Array. The connector’s key-
ing bump must be pointed down or against the chassis. The connector on the
Storage Array nearly touches the chassis bottom and is centered in the opening.
Press firmly on the back of the connector to assure it’s fully inserted into the
Storage Array. See Figure 9-2.

10. Once the Storage Array cable is connected, give the cable a light tug to confirm
it’s firmly attached.

11. Follow Section 7.11.2 to reinstall the Tape Drive(s) that were removed from the
RLS. If the drives are identical, it doesn’t matter to the RLS, which one is in-
stalled at the T1 position.

12. Plug the cable from the Control Panel into the CNTPNL connector on the Inter-
connect PCBA. Fasten the PCBA to the left side of the chassis with the eight
flat-head screws previously removed using a No. 1 Phillips screwdriver.

13. Reinstall the Sensor Master Assembly using the two 5/64 ths hex-head screws on
the left side and two flat-head screws on the right side. Tighten the screws with
a 5/64-inch hex driver (Allen wrench) and a No. 1 Phillips screwdriver. See Fig-
ure 7-37. Plug all three ribbon cables back into the Interconnect PCBA as shown
in Figure 9-3.

14. Install the Carriage Assembly by following the instructions in Section 7.7.2.

15. Proceed to Section 9.2.6 of this chapter.

9.2.4 Style B Chassis Storage Array Removal

The Top Cover must be opened and the Carriage Assembly FRU must be removed to
gain access to the Storage Array.

501510 Rev. S RLS Expansions 9-7

 NOTE

The old Sensor Slave Assembly will be replaced by the new one that has been included
with the expansion kit.

Tools Required:

• No. 2 Phillips Screwdriver

• Small Mirror (optional)

• Small Flashlight (optional)

1. Remove the Carriage Assembly as described in Section 7.7.1.

2. If possible, remove all magazines or tapes from the magazines in order to protect
the tape cartridges from possibly being dropped during this procedure. The cars
of the storage array move freely and can easily be arranged so that magazines
can be removed.

3. Remove the Tape Drive(s) currently installed in the RLS – see Section 7.11.1 for
details).

4. Unplug the cable at the right end of the Sensor Slave Assembly as shown in Fig-
ure 7-38.

5. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

6. Using a No. 2 Phillips screwdriver, remove the lower or left two screws from the
chassis bottom that hold the Sensor Slave Assembly in place (see Figure 7-39).
Grasp the assembly before removing the top (last) screw and then gently pull it
out through the Front Panel/Door.

NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

7. In the rear left corner of the Drive Bay, just past the drive platform, is a ribbon
cable running from left to right. Pull that cable to the right to unplug it from the
Storage Array Assembly. See Figure 9-2.

8. Using a No. 2 Phillips screwdriver, carefully remove the six screws that secure
the access panel to the rear of the library. See Figure 9-6.

9-8 RLS Expansions 501510 Rev. S

 Storage Array removed
from the Library.

Rear of Library

Access Panel

Figure 9-6 Access Panel on Rear of the Library and Storage Array Removed from Library

9. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

10. There are five Storage Array mounting screws located on the bottom of the chas-
sis. Using a No. 2 Phillips screwdriver, remove the screws as shown in Figure
9-5. If the RLS is on its side, hold the Storage Array Assembly in place with one
hand while removing the final screw.

11. Set the RLS chassis upright. Grasp the front and the rear of the Storage Array
Assembly and gently lift it up and then out through the rear of the chassis. See
Figure 9-6.

9.2.5 Style B Chassis Storage Array Expansion Kit Installation

This procedure assumes that the 4445 Storage Array was removed in Section 9.2.4.

1. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the
front) so that the Storage Array mounting screws located on the bottom of the li-
brary can be accessed.

501510 Rev. S RLS Expansions 9-9

 2. While grasping the front and rear of the Storage Array, guide the front of the ar-
ray into the chassis. Orient the array such that the connector is facing the drive
bay or inside of the chassis.

3. Maneuver the rear of the Storage Array into the left rear corner of the chassis
and then align its threaded mounting holes with the holes in the bottom of the
chassis.

4. Using a No. 2 Phillips screwdriver, install three of the five mounting flat-head
screws that were removed earlier to secure the Storage Array as shown in Figure
9-5.

5. Inspect the new Sensor Slave Assembly that came with the expansion kit to be
sure the LED at its edge is perpendicular to the plane of the board. If it is not
perpendicular, the Sensor Slave Assembly should be replaced.

6. Align the new Sensor Slave Assembly to its mounting holes on the chassis bot-
tom and re-install the three flat-head screws removed earlier with a No. 2 Phil-
lips screwdriver. See Figure 7-39.

7. If the RLS is not rack-mounted, carefully turn it back to its upright position.

8. Reconnect the cable to the right side of the Sensor Slave Assembly as shown in
Figure 7-38.

NOTE

In the next step a small mirror and flashlight may be helpful to see the ribbon cable con-
nection.

9. Reach into the back, left corner of the drive bay and reconnect the ribbon cable
that was detached from the connector on the Storage Array. The connector’s key-
ing bump must be pointed down or against the chassis. The connector on the
Storage Array nearly touches the chassis bottom and is centered in the opening.
Press firmly on the back of the connector to assure it’s fully inserted into the
Storage Array. See Figure 9-2.

10. Once the Storage Array cable is connected, give the cable a light tug to confirm
it’s firmly attached.

11. Align the Access Panels holes with the mounting screw holes in the rear of the
RLS, then reinstall all six of the Access Panels mounting screws. See Figure 9-6.

12. Follow Section 7.11.2 to reinstall the Tape Drive(s) that were removed from the
RLS. If the drives are identical, it doesn’t matter to the RLS, which one is in-
stalled at the T1 position.

13. Install the Carriage Assembly by following the instructions in Section 7.7.2.

14. Proceed to Section 9.2.6 of this chapter.

9-10 RLS Expansions 501510 Rev. S

9.2.6 Entering the Update Password

CAUTION

After installing new hardware to change the configuration of an RLS, to pre-

vent possible damage to the unit, open the Front Panel/Door before applying
power. When the Front Panel/Door is open, the carriage will not move when
power is applied. The unit must be reconfigured for the new hardware, before
the carriage is allowed to move under its own power.

1. Open the Front Panel/Door if it is not currently opened.

2. Reconnect the power cord and turn on the RLS power.

3. Follow the instructions in Section 5.3.1 to enter Update as the password.

4. Follow the instructions in Section 9.2.7 to reconfigure the RLS.

9.2.7 Reconfiguring the Model Number

NOTE

If the RLS is restricted, it may not be possible to change the RLS model number in the
Configuration\Advanced\Changer\Mechanics menu. See Section 5.1 for
details about restricted units.

1. Press the MENU key once to display the Top Menu, with the pointer in the left
margin of the LCD pointing to Configuration.

2. Press the ENTER key to enter the Configuration menu.

NOTE

See the RLS Installation and Operation Manual (Qualstar document number 501500) for
complete details about the Configuration menu.

3. Press the ENTER key to enter the Configuration\Advanced menu.

4. Press the ENTER key to enter the Configuration\Advanced\Changer

menu.

5. Press the (DOWN) key repeatedly to move the pointer to Mechanics, then
press the ENTER key to enter the Configuration\Advanced\Changer\

501510 Rev. S RLS Expansions 9-11

 Mechanics menu. If necessary, press the (DOWN) key to move the pointer to
Model.

6. Make sure that the Front Panel/Door is open, then press the ENTER key to
begin editing the model number.

7. Press the (UP) or (DOWN) key repeatedly to change the model number to
match the new hardware configuration (e.g. from RLS-4445 to RLS-4470).

8. Close the Front Panel/Door. (The Carriage remains stationary.)

9. Press the MENU key, then press the EXIT key to exit the menu system. (The
display indicates that the unit must be recalibrated.)

Press the MENU key to return to the Top Menu.

9.2.8 Recalibrating the Unit

1. Place an empty Magazine on Magazine Mount MA (needed for calibration).

2. Refer to Section 7.24 to calibrate the RLS.

9.2.9 Clearing the Password

Follow the instructions in Section 5.3.3 to execute the Private menu's CLEAR AC-
CESS command, to remove the password (Update) and prevent unauthorized access
to the Private menu.

9-12 RLS Expansions 501510 Rev. S

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501510 Rev. S RLS Expansions 9-13