1–2 WARRANTY & SERVICE BOOKLET

STANDARD LIMITED WARRANTY COVERAGE

1. SCOPE
General Motors India Private Limited, a private limited company incorporated under the companies Act 1956 and having its
Registered office at Chandrapura Industrial Estate, Halol, District Panchmahals, Gujarat - 389351 and Works at A-16, MIDC
Talegaon Industrial Area (Phase-II), Near Floriculture Park, Talegaon Navlakh Umbhre Village Road, Tehsil-Maval, Pune -
410507, Maharashtra (“General Motors India”) warrants that your new Chevrolet Spark (“vehicle”) is free from defect in
material or workmanship, subject to your compliance with the following terms and conditions mentioned hereunder and
other vehicle maintenance norms as mentioned elsewhere in this service booklet.
Only an authorized CHEVROLET retailer as mentioned in this booklet will make the necessary repairs, using new, re-condi
tioned or re-manufactured parts with a view to correcting any defect covered by this warranty.

2. WHAT IS COVERED
Time and distance limits for New Vehicle Warranty coverage.
Warranty Type Warranty Limits Other Warranties
Three (3) years or 1,00,000 kms (which- These parts are covered by other warranties :
A : General
ever is earlier) from the date of delivery 1. Battery (one (1) year) (covered by the battery manufacturer**)
by a CHEVROLET retailer or the date of 2. Tires (one (1) year) (covered by the tire manufacturer**)
first registration of the motor vehicle, 3. Audio/Radio/Acc. (one (1) year)
whichever occurs first. (covered by the Audio/Radio/Acc. manufacturer**)
See clause 5.
B : Rust Through* Three (3) years from the date of delivery The warranty covers exterior body metal except :
of the motor vehicle or from the date of 1. Items not covered by warranty listed in Section 3
first registration of the motor vehicle, 2. Exhaust pipe and fuel system rust
whichever occurs first.

* A hole through a body panel caused by rust / corrosion from inside to outside.
** Service / warranty shall be provided by the concerned equipment manufacturer.
 WARRANTY & SERVICE BOOKLET 1–3

• The obligation under this New Vehicle Warranty is limited to the repair of the new motor vehicle at no charge by the
CHEVROLET authorized retailer. For parts replaced during such repair the same warranty applies until the end of the
New Vehicle Warranty period as stipulated herein. All warranty claims expire at the end of the warranty period as
specified under Clause 2. The Owner is responsible for any repair or replacement which are not covered by this
warranty.
• Liability of General Motors India Pvt. Ltd. under this New Vehicle Warranty is limited to the value of the service,
repairs/ replacement of parts found to be defective within the warranty period. Beyond servicing and/or repairing
defective parts in the vehicle, General Motors India Pvt. Ltd. does not undertake to replace the vehicle / or reimburse
the purchaser by payment of any money in respect of the vehicle purchased by them.
• Under the terms of New Vehicle Warranty, installation, free service will be provided only within the municipal limits of
the cities/towns where General Motors India Pvt. Ltd. has its service network, as elaborated elsewhere in this Service
booklet. This list of authorized retailers is subject to change/modification without prior notice. Service outside the
municipal limits specified above will be provided after charging the actual to and fro traveling and incidental expenses,
as prevailing from time to time.
• Necessary care and caution is taken in manufacturing of the vehicle, however, General Motors India Pvt. Ltd. shall not
be liable for any loss or damage caused to any article, property, death or disability caused to any human life arising out
of fire, electric fault, short circuit, accidental handling or negligent use of the vehicle. The maximum liability in monetary
terms shall be restricted to the value of the defective parts and / or value of services rendered only. Furthermore, the
New Vehicle Warranty, in no case, shall extend to the payment of any monetary consideration whatsoever, of the
replacement or return of the vehicle as a whole.
• The decision of General Motors India Pvt. Ltd. will be final and binding on all matters arising out of this New Vehicle
Warranty.
• The owner should preserve the original Invoice for necessary verification and produce the same, as and when required.
• The optimum performance of the vehicle is under standard test conditions.
This New Vehicle Warranty is issued at Talegaon, District Pune, Maharashtra and competent courts shall have exclusive
jurisdiction over matters by or following from time to time.
1–4 WARRANTY & SERVICE BOOKLET

3. WARRANTY LIMITATIONS The owners are recommended to keep their vehicle insur-
The warranty will cease to exist in following conditions: ance valid at all times.
a. Failure to have the required periodic inspection and re- h. Damage caused by smoke, chemicals, bird-droppings, salt,
quired service performed as per the Periodic Maintenance stone chipping, scratches, iron dust or any other extrane-
Schedule. ous circumstances like external mechanical or chemical in-
fluences (regarding paint or body damage, specially stone
b. Improper or wrong maintenance and in deviation with throw, air-borne rust, industrial fall out), damage to cata-
guidelines mentioned in this service booklet. lytic converter due to use of wrong/bad quality fuel act-
c. Any modification, alterations made to the vehicle such as ing on the vehicle.
including but not restricted to adding lights, changing i. Damage caused by normal wear (for instance brake-pad,
engine specifications to increase horsepower, or using etc.) or exposure to the elements such as discoloring or
wide tires, and or any other modification in the vehicle deformation of any interior, plastic, chrome or painted part
that may likely to have an effect on the performance of or surface.
the vehicle. (e.g.: a defect caused by the installation of
non homologated wheels and tires are not covered by j. Sensory complaint by the owner against symptoms such
the warranty.) as noise, vibration or oil stains which do not effect per-
formance.
d. Failure to use genuine parts, /fluids (oil, coolant, brake
fluid) and / or other accessories / consumables recom- k. Damage which should have been detected during normal
mended or approved by General Motors India Pvt. Ltd. usage but became serious when left unattended to and/or
the owner of the vehicle having failed to claim and hav-
e. Use of the vehicle for purposes or in a manner other than ing rectified a defect which was already apparent during
the one mentioned in the Owner's Manual. Exceeding speci- vehicle delivery, immediately after delivery or a defect
fied capacities such as loading weight, passenger, speed, which becomes apparent at a later date immediately after
use as a commercial vehicle and rpm limitations. it became apparent.
f. Damage caused by driving the vehicle under severe con- l. Failure of the owner to adhere to the requirements out-
ditions such as un-pliable or water-logged roads, in races lined in Clause 4.
or rallies.
m. Fuel system damage caused by water or other foreign
g. Damage caused by natural disasters including but not matter in the fuel system.
restricted to earthquakes, storms, floods, fire and accidents.
 WARRANTY & SERVICE BOOKLET 1–5

n. Damage caused by the installation of non genuine acces- WHAT IS NOT COVERED
sories or equipment after the vehicle has been purchased Consumptive Parts Oil/Grease and other fluids:
from the CHEVROLET authorized retailer such as radio,
car telephone, CD radio set, or cargo carrier and / or other Spark plug Engine oil
activities of a similar nature. Drive belts Transmission oil
o. Consumptive parts and oil/grease and other fluids. (See Air cleaner element Power steering fluid*
the following tables of consumptive parts and oil/grease
Fuel filter Brake fluid
and other fluids.)
Oil filter Coolant
p. Adjustments, cleaning, inspection, or required periodic
Clutch disc, clutch parts Grease
maintenance.
Brush holders Washer fluid
q. Parts designated as requiring periodic replacement.
Brake shoe and pads Battery fluid
r. Warranty repair not performed by a CHEVROLET autho-
rized retailer. Brake discs Gasoline
s. Charges or fees for telephone, tow, transportation charges Brake drums Air conditioner refrigerant
of the vehicle to the nearest CHEVROLET authorized re- Wiper blades Other lubricants, etc.
tailer, rental car, and so forth; compensation for inconve- Light bulbs
nience or commercial losses; all other consequential costs Motor brushes
relating to the owner being unable to use the vehicle.
Fuses, etc.
t. Any accident, damage, loss or destruction due to negli-
gent, careless use of vehicle.
No warranty repair shall be made if it is found that the Vehicle
u. Damage to the engine while driving in water logged con- Identification Number like chassis / engine number, odometer
ditions or entry of water in to the engine. or the warranty & service booklet, have been tampered with.
v. Repair of the vehicle during warranty period by an unau- This list is neither exclusive nor exhaustive and the decision
thorized service center. of General Motors India Pvt. Ltd. shall be final and binding.
w. Retrofitment of CNG/LPG Kit.
1–6 WARRANTY & SERVICE BOOKLET

4. WHAT THE OWNER MUST DO 6. MAKING THE WARRANTY EFFECTIVE

In order to keep this warranty valid you must: The warranty goes into effect after CHEVROLET autho-
a. Use your vehicle as instructed in the Owner’s Manual. rized retailer fills in the appropriate information about your
vehicle and places the retailer's official seal and signature
b. Have your vehicle inspected according to this schedule.
in the warranty & service booklet (Owner’s Manual).
The cost of the service is borne by the owner. If the ser-
7. REQUIREMENTS FOR WARRANTY WORK
vices are not performed within the specified time limits,
the general and the rust through warranty as referred to To have warranty work carried out, present the warranty
under Clause 2 above, shall be rendered null and void & service booklet to the authorized CHEVROLET retailer
and shall not be reinstated by a subsequent service. as mentioned in this booklet. If the warranty & service
booklet is lost or incomplete, work to be carried out with
c. Keep the warranty & service booklet (Owner’s Manual)
respect to the standard warranty shall be refused.
and all receipts in a safe place to present to the
CHEVROLET retailer at regular maintenance visits and 8. CHANGE OF OWNERSHIP
when repair work is required. If the vehicle is sold during the warranty period, please
5. PARTS COVERED BY OTHER WARRANTY CONDI- deliver the warranty & service booklet to the new owner.
TION The new owner will need to complete the change of ad-
a. Battery : The coverage period is 1 year from the date of dress or subsequent ownership notification card located
new vehicle registration regardless of the distance trav- elsewhere in this booklet in order for the coverage to be
eled. transferred.
b. Tires : This warranty is covered by the tire manufacturer. 9. EXPENSES ASSOCIATED WITH WARRANTY WORK
The coverage period is one year. Please check with your The expenses of repair work and parts of your Chevrolet
CHEVROLET retailer for details. will be covered by Chevrolet standard limited warranty in
c. Audio/Radio/Acc. : This warranty is covered by the au- accordance with the WARRANTY & SERVICE BOOKLET
dio/radio/Acc. manufacturer. The coverage period is one (OWNER’S MANUAL). Other expenses that are not
year. Please check with your CHEVROLET retailer for de- covered by the Chevrolet Standard Limited Warranty must
tails. be covered by the owner.
 WARRANTY & SERVICE BOOKLET 1–7

10. General Motors India Private Limited is launching the

Chevrolet Spark in different cities in a phased manner. The
CHEVROLET retailer responsible for delivering your Spark
is qualified to provide all Spark related services within the
city where he is located. As other CHEVROLET retailers
become operational to handle the Spark, they will also be
able to provide similar Spark related services. IN ORDER
FOR THE WARRANTY ON YOUR VEHICLE TO APPLY,
IT IS IMPERATIVE THAT YOUR SPARK BE SERVICED,
HANDLED AND ATTENDED TO ONLY BY CHEVROLET
RETAILER AS SET FORTH IN THIS BOOKLET.

11. The following requisite document should be presented

to the CHEVROLET retailer at the time of making a claim
under New Vehicle Warranty:
• Original invoice issued by CHEVROLET retailer.
• Warranty and service booklet / maintenance record.
• Any other document deemed to be necessary by
CHEVROLET retailer and/or General Motors India Pvt.
Ltd.
1–8 WARRANTY & SERVICE BOOKLET

PREDELIVERY INSPECTION AND

VEHICLE DELIVERY
Before delivering the vehicle we carried out a thorough
predelivery inspection in order to ensure that your Chevrolet
vehicle is in a fault-free condition. Accompanying this ap-
propriately filled out service booklet (Owner's Manual) are
the tool kit and your vehicle documents.
You have been informed of the service intervals and
necessary service checks, including under extreme operating
conditions and in particular with regard to oil changing of
petrol engines.

_______________________________________________
City, date :

_______________________________________________
CHEVROLET Retailer’s / ASO’s Stamp and Signature
 WARRANTY & SERVICE BOOKLET 1–9

OWNER’S
STATEMENT OF ACCEPTANCE

I hereby certify that the car has been delivered in an orderly

and proper operating condition, including Keys, Service
Booklet (Owner's Manual) and Tool Kit. I have read and un-
derstood the terms and conditions pertaining to the New Ve-
hicle Warranty and agree to abide by the same.
I have been informed of the service intervals and necessary
service checks, including under extreme operating conditions.

___________________________________________________
Date of delivery :

___________________________________________________
City, date :

___________________________________________________
Name and signature of customer :

This sheet must be detached prior to vehicle delivery and placed with the vehicle file after it has been signed by the customer.
1–10 WARRANTY & SERVICE BOOKLET
 WARRANTY & SERVICE BOOKLET 1–11

1st Free Inspection - 1 Month / 1000 km

(whichever occurs earlier)

Dear Customer,
VIN no.

We are confident that you and your family would be enjoying the safe and PDI no.
comfortable drive of the Chevrolet Spark.
Date of service

We would like to undertake a thorough check-up of the vehicle at 1000 kms or Date of delivery
30 days, whichever occurs earlier. This will also allow us to re-emphasize the
salient features of the Spark to you. Retailer code

Customer’s name
In the unlikely event of an emergency assistance, please call your nearest
CHEVROLET retailer as mentioned in this booklet or please feel free to call Customer’s tel. no.
our 24 hr. helpline at 1800 3000 8080.

I confirm that the vehicle has been

inspected and delivered to my satisfac-
tion.

Retailer’s Signature Customer’s Signature

1–12 WARRANTY & SERVICE BOOKLET

1st Free Inspection - 1 Month / 1000 km (whichever occurs earlier)

ENGINE CONTROL SYSTEM

Drive Belt Engine Oil and Engine Oil Filter
(Alternator, Power Steering and A/C Compressor)

Cooling System and Hose Connections Engine Coolant

Fuel Filter Air Cleaner Element
Spark Plugs Ignition Cable
Valve Clearance Charcoal Canister and Vapor Lines
PCV System Timing Belt
CHASSIS AND BODY
Exhaust Pipe & Mountings Brake /Clutch Fluid
Front Brake Discs & Pads Rear Brake Drums and Linings
Parking Brake Brake Line & Connections (Including Booster)

Rear Hub Bearing and Clearance Manual Transaxle Fluid : Leak Check
Clutch and Brake Pedal Free Play Tire Condition and Inflation Pressure
Wheel Alignment Wheel Balancing
(As and when required or as suggested by (As and when required or as suggested by
CHEVROLET retailer.) CHEVROLET retailer.)

Steering Wheel and Linkage Power Steering Fluid and Lines

Drive Shaft Boots Safety Belts, Buckles and Anchorages
Lubricate Locks, Hinges & Hood Latch
Chassis and Underbody Bolts and Nuts Tight/Secure

Note - Cost of materials and consumables to be borne by customer.

For detailed information refer section 'Maintenance Schedule'.
 WARRANTY & SERVICE BOOKLET 1–13

2nd Free Inspection - 6 Months / 5000 km (whichever occurs earlier) CHEVROLET Inspection

ENGINE CONTROL SYSTEM 2nd Free Inspection - 6 Months / 5000

Drive Belt Engine Oil and Engine Oil Filter km (whichever occurs earlier)
(Alternator, Power Steering and A/C Compressor)

Cooling System and Hose Connections Engine Coolant VIN

Fuel Filter Air Cleaner Element
Spark Plugs Ignition Cable
Regn. No.
Valve Clearance Charcoal Canister and Vapor Lines
Delivery date
PCV System Timing Belt
CHASSIS AND BODY Date of service
Exhaust Pipe & Mountings Brake /Clutch Fluid
Front Brake Discs & Pads Rear Brake Drums and Linings Kms
Parking Brake Brake Line & Connections (Including Booster)

Rear Hub Bearing and Clearance Manual Transaxle Fluid : Leak Check
Clutch and Brake Pedal Free Play Tire Condition and Inflation Pressure I confirm that the job has been attended to
my satisfaction.
Wheel Alignment Wheel Balancing
(As and when required or as suggested by (As and when required or as suggested by
CHEVROLET retailer.) CHEVROLET retailer.)

Steering Wheel and Linkage Power Steering Fluid and Lines

Drive Shaft Boots Safety Belts, Buckles and Anchorages
Lubricate Locks, Hinges & Hood Latch Customer’s Signature
Chassis and Underbody Bolts and Nuts Tight/Secure
Labour free & Parts are chargeable
Note - Cost of materials and consumables to be borne by customer.
For detailed information refer section 'Maintenance Schedule'.
(Retain with job card)
1–14 WARRANTY & SERVICE BOOKLET

Delivering Retailer’s stamp & date

I hereby certify that the work has been car-

ried out as per the
schedule.

Servicing Retailer’s / ASO stamp & date

 WARRANTY & SERVICE BOOKLET 1–15

3rd Free Inspection - 1 Year / 10000 km (whichever occurs earlier) CHEVROLET Inspection

ENGINE CONTROL SYSTEM 3rd Free Inspection - 1 Year / 10000 km

Drive Belt Engine Oil and Engine Oil Filter (whichever occurs earlier)
(Alternator, Power Steering and A/C Compressor) (Replace)

Cooling System and Hose Connections Engine Coolant VIN

Fuel Filter Air Cleaner Element
Spark Plugs Ignition Cable Regn. No.
Valve Clearance Charcoal Canister and Vapor Lines
Delivery date
PCV System Timing Belt
CHASSIS AND BODY
Date of service
Exhaust Pipe & Mountings Brake /Clutch Fluid
Front Brake Discs & Pads Rear Brake Drums and Linings Kms
Parking Brake Brake Line & Connections (Including Booster)

Rear Hub Bearing and Clearance Manual Transaxle Fluid : Leak Check
Clutch and Brake Pedal Free Play Tire Condition and Inflation Pressure I confirm that the job has been attended to
my satisfaction.
Wheel Alignment Wheel Balancing
(As and when required or as suggested by (As and when required or as suggested by
CHEVROLET retailer.) CHEVROLET retailer.)

Steering Wheel and Linkage Power Steering Fluid and Lines

Drive Shaft Boots Safety Belts, Buckles and Anchorages
Lubricate Locks, Hinges & Hood Latch Customer’s Signature
Chassis and Underbody Bolts and Nuts Tight/Secure
Labour free & Parts are chargeable
Note - Cost of materials and consumables to be borne by customer.
For detailed information refer section 'Maintenance Schedule'. (Retain with job card)
1–16 WARRANTY & SERVICE BOOKLET

Delivering Retailer’s stamp & date

I hereby certify that the work has been car-

ried out as per the
schedule.

Servicing Retailer’s / ASO stamp & date

 WARRANTY & SERVICE BOOKLET 1–17

MAINTENANCE RECORD SHEET

(Repair category - Free Service/Paid Service/Running Repair/Accident Repair)
Repair Repair Cat- Name of Servicing Retailer’s Stamp &
R.O. No. kms. Details of Repair Done
Date egory Retailer Signature
1–18 WARRANTY & SERVICE BOOKLET

MAINTENANCE RECORD SHEET

(Repair category - Free Service/Paid Service/Running Repair/Accident Repair)
Repair Repair Cat- Name of Servicing Retailer’s Stamp &
R.O. No. kms. Details of Repair Done
Date egory Retailer Signature
 WARRANTY & SERVICE BOOKLET 1–19

BATTERY • Defects arising out of faulty vehicle electrical systems,

Battery type : _____________________ negligent maintenance, incorrect charging or improper fill-
ing of the battery by unauthorized dealer/auto electricians
Battery make : ____________________ are not covered by warranty.
Battery number : __________________ • Consequent liabilities are not covered by this warranty
policy.
IMPORTANT INSTRUCTIONS • Get Battery checked every 3 months.
• The battery must be fitted firmly in the cradle.
• Connecting cables and connectors must be fastened se-
curely on to the battery.
• Connections must be made in the right polarity.
• Terminals must be kept coated with petroleum jelly/
vaseline. DO NOT USE GREASE.
• Battery top & vent plugs must always be kept clean &
dry.
• Electrolyte level must always be maintained in line with
the bottom of the vent hole. In case of any drop in elec-
trolyte level, add pure distilled water. NEVER ADD ACID.
CHEVROLET Retailer’s
• Battery is warranted for a period of one year only. Stamp
• Liability under this warranty is limited to defects arising
out of faulty material or workmanship developing under
proper use and NOT when the battery is merely dis-
charged.
1–20 WARRANTY & SERVICE BOOKLET

SEPARATE
CORROSION PROTECTION Body/ Underbody Corrosion Protection Service
SERVICE
General Motors India Pvt. Ltd. provides a three (3) years warranty
that no rust-through of the body/underbody will occur, provided
that the directives from General Motors India Pvt. Ltd. concern-
ing the treatment, maintenance, and care of the vehicle (Owner’s
Manual) and especially the inspection and checks prescribed in
the service booklet have been carried out.
Furthermore, the body paintwork and the corrosion protection
must be visually inspected for damage as part of the regular
annual inspection or 10,000 kms service. The customer is in-
formed of any damage detected and measures to rectify this
damage. Any damage discovered is also indicated in the follow-
ing corrosion protection diagram.
Confirmation of the inspection is indicated by a stamp and dated
signature, accompanied by indication of the vehicle mileage on
the following verification documents.

Make use of this possibility in order to avoid problems during

warranty claims regarding rust-through of the body / underbody.
The rust through warranty is not applicable if areas damaged by
any reason remain unattended and become the cause of corro-
sion.
All repairs when required should be carried out promptly and
by the CHEVROLET retailer.
 WARRANTY & SERVICE BOOKLET 1–21

BODY INSPECTION RECORD

Vehicle identification number : ______________________________ In order to maintain the Chevrolet rust-through warranty, the vehicle
must be subjected to an inspection by CHEVROLET retailer once a
year. Any resulting work is subject to a charge.
Registration number : ______________________________

Check-up 1st year after initial registration.

Name / address of owner : ______________________________

Check-up date : _____________________________________

______________________________

Odometer reading : _____________________________________

Damage found : 1. Outer body Yes  No 

2. Under body Yes  No 
3. Engine compartment Yes  No 

Retailer
stamp / signature : _____________________________________

Damage repaired : Yes  No 

Remarks : _____________________________________
Use the following symbols to indicate damage.
Chipping Dent / Bumpy ______________________________________________________
Scratch Other damage
Antirust re-treatment necessary ______________________________________________________
1–22 WARRANTY & SERVICE BOOKLET

BODY INSPECTION RECORD

Vehicle identification number : ______________________________ In order to maintain the Chevrolet rust-throgh warranty, the vehicle
must be subjected to an inspection by CHEVROLET retailer once a
year. Any resulting work is subject to a charge.
Registration number : ______________________________

Check-up 2nd year after initial registration.

Name / address of owner : ______________________________

Check-up date : _____________________________________

______________________________

Odometer reading : _____________________________________

Damage found : 1. Outer body Yes  No 

2. Under body Yes  No 
3. Engine compartment Yes  No 

Retailer
stamp / signature : _____________________________________

Damage repaired : Yes  No 

Remarks : _____________________________________
Use the following symbols to indicate damage.
Chipping Dent / Bumpy ______________________________________________________
Scratch Other damage
Antirust re-treatment necessary ______________________________________________________
 WARRANTY & SERVICE BOOKLET 1–23

EMISSION WARRANTY
(Applicable in NCR Delhi, Annexure –I. These definitions shall be 4. The methods of examination to de-
Chennai, Kolkata and Mumbai) in line with the definition of the existing termine the warrantable condition of
Subject to other terms of the warranty product Warranty definition. the components will be at sole dis-
policy and the conditions and obliga- Conditions : cretion of General Motors India Pvt.
tions laid down hereunder, General Mo- Ltd. and or its authorized service
1. This warranty will be in addition to
tors India Pvt. Ltd., certifies that the and will run concurrently and paral- centers and results of such examina-
components liable to affect the emission lel to the product warranty and will tion will be final and binding. If, on
of the gaseous pollutants in the vehicle apply only in respect to components examination, the warrantable condi-
in the normal use despite the use to as mentioned in Annexure-II. tion is not established, General Mo-
which it may be subjected, comply with tors India Pvt. Ltd. will have the right
2. The period of the vehicle’s warranty
the provisions of Rule 115 (2) of the to charge full, or part, of the cost of
shall commence from the date of the
Central Motor Vehicle Rules, 1989, and such examination and resulting re-
vehicle sale.
further warrants that if on examination pairs / rectification.
2.1 Warranty period - 1,00,000 kms or
by a service center duly authorized by 5. In case of acceptance of the warranty
3 years whichever occurs earlier,
the General Motors India Pvt. Ltd., the from date of the vehicle sale. under Emission Warranty, General
vehicle is discovered to be failing to meet Motors India Pvt. Ltd. will replace,
3. The warranty claim will be accepted at CHEVROLET Retailers, free of
the emission standard as specified in the
only after examination carried out by charge, the components which are
said rule, our authorized service center
CHEVROLET Retailers leading to a
shall take such corrective measures as covered as mentioned in Annexure-
firm conclusion that none of the
may be necessary and shall at its sole II, but the consumables as men-
original settings /specifications have
discretion either repair or replace free of tioned in OM shall be charged as
been tampered with and that the
charge such components of emission per actual applicable rates.
components (s) as mentioned in An-
control system as are specified in Annex- nexure –II has / have a manufactur- 6. In case of a vehicle in which the
ure II hereof. ing defect, and / or, that the vehicle components covered under Emission
The definitions of various terms used in is unable to meet the In-use emission Warranty or the associated parts, are
Emission warranty proposal are given in standard. not independently replaceable, on
1–24 WARRANTY & SERVICE BOOKLET

account of their being integral parts not be responsible for the cost of tions and any other precautions listed
of a complete assembly, will have the transportation of the vehicle to the in the OM for use of the vehicle.
sole discretion to replace either the nearest Authorized Service Center or (ii) Under all circumstances uses lubri-
entire assembly or by using some of any loss due to non-availability of cants and fuel as recommended by
the parts of the system through the vehicle during the period of a General Motors India Pvt. Ltd.
suitable repairs or modifications. warranty claim and examination by
(iii) Regularly obtains and carries out
7. Any consequential repairs or re- CHEVROLET retailers.
maintenance at CHEVROLET retail-
placement of parts which may be 10. General Motors India Pvt. Ltd. will ers as per the list in this booklet only,
found necessary to establish compli- not be responsible for any fines, in accordance with General Motors
ance to In-use emission standards, penalties that may be charged by India Pvt. Ltd. guidelines and enters
in addition to the replacement of the Statutory or Regulatory authorities the details in the Service Booklet.
components covered under Emission on account of failure of the vehicle
(iv) Immediately approaches the nearest
Warranty, will not be made free of to comply with the in-use emission
CHEVROLET retailers as per the list
cost unless such parts are also standards on the vehicle not meet-
in this booklet upon discovery of
found to be in a warrantable condi- ing any such given legal / regulatory
failure to comply with the In-use
tion within the scope and limit of the requirement, during inspection by
emission standard inspite of having
product Warranty (Chevrolet Spark- such authorities.
maintained and used the vehicle in
3 years / 1,00,000 kms, whichever is 11. Emission Warranty will be applicable accordance with the instructions in
earlier). The consumables and irrespective of the change of owner- the OM and having carried out
labour shall be charged per actual ship of the vehicle provided all the such repairs and adjustments as
during such repairs or replacement of conditions as laid down in this docu- may be required with a view to es-
parts. ment are met from the date of origi- tablish such compliance.
8. All the parts removed for replace- nal sale of the vehicle.
(v) Produces the ‘Pollution Under
ment under warranty will be the prop- This Emission Warranty will be appli- Control (PUC)’ certificate valid for
erty of General Motors India Pvt. Ltd. cable only if the customer : the period immediately preceding
9. General Motors India Pvt. Ltd. will (i) Observes all the important instruc- the test during which the failure is
 WARRANTY & SERVICE BOOKLET 1–25

discovered, the test having been maintenance chart given in the with regard to use and maintenance
carried out either for obtaining a Owner’s Manual. have been violated.
new certificate, or pursuant upon 3. A vehicle, which has been sub- 9. A vehicle, which has been run on
being directed by an officer as re- jected to abnormal use, abuses, adulterated fuel or lubricant or fu-
ferred to in sub – rule (2) of Rule neglect and improper maintenance els lubricants other than those,
116 of the Central Motor Vehicles or has met with an accident. specified by General Motors India
Rules. Pvt. Ltd.
4. Use of such replacement parts, which
(vi) Produces the Service Booklet are not specified and approved by Scope and Limits:
(Owner’s Manual) and all relevant General Motors India Pvt. Ltd. 1. This emission warranty is in addi-
bills for verification of details.
5. If the vehicle or parts thereof, have tion to the product warranty for the
(vii) Produces receipts covering mainte- been altered, tampered with or modi- vehicle as per the scope and limit
nance of the vehicle as specified in fied or replaced in an unauthorized described in the OM and all condi-
the OM from the date of original manner. tions described therein will apply,
purchase of the vehicle. in addition to those exclusively
6. A vehicle on which the odometer is
(viii)Produces valid certificate of insur- not functioning or the odometer stipulated in this warranty.
ance & RTO registration. has been changed or the reading of 2. The emission warranty covers only
Conditions under which warranty is which has been changed / tampered compliance with the emission stan-
NOT applicable: with so that the actual mileage can- dard as specified in sub rule (2) of
1. Non production/availability of a not be readily determined. Rule 115 of CMVR. It does not
valid ‘Pollution under Control’ cer- 7. A vehicle, which has been used, for cover any other performance of
tificates as described in customer competitions, races, rallies or for the these parts or routine test and con-
obligation (V). purpose of establishing records. sequent maintenance or adjust-
ments to establish compliance to
2. In case the vehicle is not serviced 8. Examination by CHEVROLET retail-
the in-use emission standard as ap-
by CHEVROLET retailers as per the ers as per the list in this booklet of
plicable to the state, in which the
list in this booklet as per the ser- the vehicle shows that any of the
vehicle is registered and is in use.
vice schedule described in the conditions stipulated in the OM
1–26 WARRANTY & SERVICE BOOKLET

ANNEXURE - I
Definitions:
1. Vehicle : The Motor Vehicle approved for sale within India under the provisions of Central Motor Vehicle Rules, 1989 or
any subsequent amendment or substitution thereof.
2. Owner’s Manual (OM) : A document given to the customer at the time of sale of the vehicle giving guidelines on use and
maintenance of the vehicle including the terms and conditions of Warranty.
3. Maintenance : Maintenance as per the schedule provided in the Owner’s Manual by General Motors India Pvt. Ltd. including
inspection, verification check, adjustment and replacement, if necessary.
4. Service Booklet : The scheduled service record book in Owner’s Manual, which is required to be filled by CHEVROLET
retailer at the time of service.
5. Abnormal Use : The situations when the vehicle is put to use other than that intended by General Motors India Pvt. Ltd.
such as racing, overloading or use of adulterated fuel or fuel not recommended by General Motors India Pvt. Ltd.
6. Manufacturing Defect : Means deficiency or deviation from normal production tolerance in design, material, or workman-
ship in a device or system which affects any parameter, performance, or component belonging to emission control system.
7. Product Warranty : The manufacturer warranty as provided by General Motors India Pvt. Ltd., which covers failure of
various parts and systems as per the Owner’s Manual 3 years / 1,00,000 kms (Whichever is earlier).
8. Emission Warranty : Warranty for emission performance of the vehicle as determined by sub-rule (2) of rule no 115 of the
Central Motor Vehicles Rules, 1989.
9. Authorized Service Centers : Any service facilities authorized by General Motors India Pvt. Ltd. to perform warranty re-
pairs. This shall include all of CHEVROLET retailers that are recognised for service of subject vehicles or any other service
center duly authorized by General Motors India Pvt. Ltd.
10. Warrantable Condition : Warrantable condition means any condition of a vehicle, which triggers the responsibility of Gen-
eral Motors India Pvt. Ltd. to take corrective action within the framework of emission Warranty. This however shall not
include any statutory or regulatory fines or penalties.
11. Warranted Parts : Those components, listed as per Annexure–II.
 WARRANTY & SERVICE BOOKLET 1–27

ANNEXURE - II
List of Components Covered under Emission Warranty
S. No. Part name
1 Catalytic Converter***
2 Exhaust Manifold Gasket
3 Electronic Control Module
4 MTIA
5 Manifold Absolute Pressure Sensor
6 Air Temp. Sensor
7 Oxygen Sensor
8 Coolant Temperature Sensor
9 Injectors
10 Knock Sensor
11 Exhaust Gas Re-circulation Valve

*** Catalytic Converter is covered only for emission related failures as provided under the warranty statement. Replacements
if any shall not be applicable for breakage and noise problems.
Note : All the above mentioned parts are covered only if the car fails to meet the prescribed Emission norms. Any other perfor-
mance problems shall be treated as not relevant to the Emission warranty.