TH5-related G/EMCE commands Description

head edge threshold Calibrates the edge detection parameters

head focus find Starts the TH5 focus find sequence
head service position Put the head in a serviceable position.
head zstage home Move the TH5 zstage home
head zstage move <position_um> Move the TH5 zstage.
head zstage state Display the current TH5 zstage state.
laser disable Disable the laser
laser enable Enable the laser
lvd polarity [0|1] Set or display the lvd polarity.
set hmgr type Set the head type
set media (x) debrisoptions Set the debris removal option
set media (x) exposure Set the media exposure
set media (x) extrascanlines Set the media extrascanlines
set media (x) invert Set the media invert
stroke <width> <offset> Set the number and location of pixels being used.
crb dump [Number] [First Index] Copy CRB images to Workstation

Useful for troubleshooting edge detection issues. During an edge detection the first
index is displayed on the TH5 prompt. The images can be displayed using the
ServiceShell Edge Cam applet. The files will be copied to
Service C:\ServiceShell\Applets\EdgeCam\Raw
Sample command TH5> crb dump 21 10 (This would give 21 images started at index 10)

edg dump Dump edge log to the workstation

Useful for Product Development to troubleshoot edge detection. The files will be
Service copied to C:\ServiceShell\Applets\EdgeCam\Raw
Sample command TH5> edg dump

foc dump Dump focus log to the workstation

Useful for Product Development to troubleshoot focus find. The files will be copied to
Service C:\ServiceShell\Applets\EdgeCam\Raw
Sample command TH5> foc dump

foc info Get focus info

Useful to see the best focus zstage position. If the best focus position is 0 this means
that a focus find hasn't been performed successfully yet. This may be because a plot
Service hasn't been sent yet since power up.

TH5 > foc info

FOC: State Machine = Off
FOC: Last Failure =0
FOC: Best Focus Position = 2055
FOC: Best Focus Exposure = 3.200742
FOC: Best Focus Gain = 1.000000
FOC: Stuck Pixel Count = 0
Sample command *** Command Success ***

fpga ver display the fpga hardware version

Service Useful during firmware testing to verify the correct version of fpga was loaded.
TH5 > fpga ver
FPGA version = 1.05
PCB version = 1.00
Sample command *** Command Success ***

hdw adc Display hardware ADC readings

Service Recommend using HLT command instead as it displays Maximum and Minimum

KODAK CONFIDENTIAL
Copyright Feb2021
 TH5 > hdw adc
0: VTT Reference (0.75V) =0.759 Volts (0x26e)
1: 1.2V MGT =1.207 Volts (0x3dd)
2: 1.5V =1.514 Volts (0x4d8)
3: VTT DDR (0.75V) =0.752 Volts (0x268)
5: 1.2V FPGA core =1.233 Volts (0x3f2)
6: 3.3V =3.376 Volts (0xace)
7: -5.0V =-4.986 Volts (0xbe8)
8: 5.0V =5.001 Volts (0xd03)
9: 10.0V =10.023 Volts (0xf46)
10: 48.0V =48.032 Volts (0xccf)
11: 1.2V FPGA current =0.696 Amps (0x23a)
12: 1.5V current =0.991 Amps (0x657)
14: 3.3V current =0.883 Amps (0x5a7)
15: 10.0V current =0.796 Amps (0x518)
16: 5.0V Reference =4.983 Volts (0x99b)
17: Write Laser Current =20.049 Amps (0x002)
18: RTNX Sense =0.470 Volts (0xede)
19: RTNY Sense =0.437 Volts (0xedd)
24: Fan 48.0V =48.091 Volts (0xcd3)
25: Home Sensor 5.0V =5.004 Volts (0xd05)
27: Write Laser Power =7.073 Watts (0xbf7)
28: Write Laser Temperature =28.774 Deg C (0x006)
29: Board Temperature =40.221 Deg C (0x398)
31: Ground =0.002 Volts (0x002)
Sample command *** Command Success ***

help List all registered commands

Service Displays all available commands.
Sample command TH5> help

help <search> List subsystem registered commands

Service Displays all available commands for a subsystem.
TH5 > help z
Command Description
-------------------------------------------------------------------------------
zst home Send the Z Stage Home
zst info Get Z Stage info
zst moveto <location> Move Z Stage to a target location (um)
Sample command *** Command Success ***

hlt list [all] Display electrical health levels

Service Useful for troubleshooting electronic issues.
Status Health Point Value Type Max Min Hysteresis
---------------------------------------------------------------------------------------------------------------
0 Masked: HCPB Temperature Fault 41.299 Deg Alert 70.000 Deg 0.000 Deg 5.000 Deg
1 Normal: HCPB Temperature Alert 0.000 Deg Alert 65.000 Deg 0.000 Deg 5.000 Deg

14 Normal: 3.3V 3.376 V Alert 3.650 V 2.950 V 0.170 V

15 Normal: -5.0V -4.986 V Alert -4.500 V -5.500 V 0.250 V
16 Normal: 5.0V 5.001 V Alert 5.500 V 4.500 V 0.250 V
17 Normal: 10 Volt input 10.021 V Alert 11.000 V 9.000 V 0.500 V
18 Normal: 48 Volt input 48.032 V Alert 54.000 V 42.000 V 3.000 V
19 Normal: Fan Voltage (48V) 48.105 V Alert 54.000 V 42.000 V 3.000 V
20 Normal: Ground 0.002 V Alert 0.500 V -0.500 V 0.100 V
Sample command 21 Normal: Fiber 0.000 Alert 0.500 0.000 0.000

KODAK CONFIDENTIAL
Copyright Feb2021
laser <on|off> [Control Level] [W|A] Control the laser

Useful to test the write laser. Leaving the write laser on for an extended time may
impact lifetime and/or image quality. Use W for power mode and A for fixed current
mode. The minimum power is 4W while the maximum power is 10W. The minimum
Service current is 1A while the maximum current is 33A. Do not exceed 10W.
TH5 > laser on 5 w
Laser is on. Power = 4.9937 W, Current = 16.0400 A.
Sample command for power mode *** Command Success ***
TH5 > laser on 20 A
Sample command for fixed current Laser is on. Power = 7.0714 W, Current = 20.0195 A.
mode *** Command Success ***
TH5 > laser off
Sample command for off mode *** Command Success ***

laser <enable|disable> Enable or disable the laser

Service Useful when troubleshooting and not wanting to put image on the plate.
TH5 > laser disable
The laser is now disabled.
*** Command Success ***
laser enable
TH5 > laser enable
The laser is now enabled.
Sample command *** Command Success ***

ldd dump Copy ldd data to workstation

Useful for Product Development. The files will be copied to
Service C:\ServiceShell\Applets\EdgeCam\Raw
Sample command TH5> ldd dump

ldd info Get laser info

Service Useful to see write laser current, temperature and operating hours.
TH5 > ldd info
LDD: Laser State Machine =Off
LDD: Laser Mode =Off
LDD: Laser Commanded Power = 0.000 Watts
LDD: Laser Measured Power = -0.071 Watts
LDD: Laser Commanded Current = 0.000 Amps
LDD: Laser Measured Current = 0.073 Amps
LDD: Laser Temperature = 26.160 DegC
LDD: Laser on Time = 559.677 (hours)
LDD: Last Laser Error =0
Sample command *** Command Success ***

ldd stream <on|off> Stream LDD info

This command is useful when troubleshooting laser power, current or temperature

Service issues. It will printout a lot of information in a short amount of time.

KODAK CONFIDENTIAL
Copyright Feb2021
 TH5 > ldd stream on
LDD:
--------
*** Command Success ***
TH5 > laser on 5 W
LDD: Power = -0.0794 Watts, Temp = 26.0871 DegC, Current = 0.0732 Amps
(0.000 )
LDD: Power = 5.3708 Watts, Temp = 26.1114 DegC, Current = 16.3818 Amps
(0.200 )
LDD: Power = 5.3624 Watts, Temp = 26.1357 DegC, Current = 16.4307 Amps
(0.400 )
LDD: Power = 5.3291 Watts, Temp = 26.1357 DegC, Current = 16.4551 Amps
(0.600 )
TH5 > laser off
*** Command Success ***
LDD: Power = -0.0794 Watts, Temp = 27.6677 DegC, Current = 0.0977 Amps
(7.700 )
LDD: Power = -0.0794 Watts, Temp = 27.6677 DegC, Current = 0.0977 Amps
(7.700 )
LDD: Power = -0.0794 Watts, Temp = 27.6677 DegC, Current = 0.0732 Amps
(7.800 )
TH5 > ldd stream off
Sample command *** Command Success ***
lvd info Display LVD information
Service Useful to see what polarity the head is currently operating in.
TH5 > lvd info
LVD: Control Mode =Off
LVD: Polarity =0
LVD: Stroke Offset=0
LVD: Stroke Width =128
LVD: VPP Voltage Setpoint =65.0
LVD: VPP Voltage Measured =0.0
LVD: Time in Polarity 0 = 258.857 (hours)
LVD: Time in Polarity 1 = 300.823 (hours)
LVD: Polarity Interval = 40.000 (hours)
LVD: Board Version = 0.1
LVD: Board Temperature = 28.38 Deg C, (Okay)
LVD: Temperature 1 (U13) = 27.75 Deg C, (Okay)
LVD: Temperature 2 (U18) = 27.88 Deg C, (Okay)
LVD: Temperature 3 (U19) = 29.50 Deg C, (Okay)
LVD: Temperature 4 (U14) = 29.00 Deg C, (Okay)
Sample command *** Command Success ***

lvd polarity [(0|1)] Set or show the lvd polarity

This command can be used to force a specific polarity to be used. It is not

recommended to use this command as it can affect head lifetime. The TH5 closely
Service tracks time spent in each polarity and will balance the usage over time.
Sample command lvd polarity 1

net bootp Display BOOTP information

Service Used to see the Bootp status information

KODAK CONFIDENTIAL
Copyright Feb2021
 TH5 > net bootp
Last Kodak BOOTP Server Connection Time=Fri Sep 28 17:13:52 2012
Current Time =Mon Oct 1 10:10:54 2012
GMCE IP Address=192.168.100.193
Logical Unit Number=0
Sample command *** Command Success ***

net config Display the configuration of the network interface

Service Always left at default
TH5 > net config
Interface State BOOTP
IP Address 192.168.100.145 ?
Subnet Mask 255.255.255.128 ?
Default Gateway 192.168.100.209 ?
Sample command *** Command Success ***

net diag Display diagnostics from the network interface

Service
TH5 > net diag
NET: Transmit Interrupts=52196
NET: Receive Interrupts=50800
NET: Error Interrupts=0
NET: Transmit Invocations=52196
NET: Transmit Packets=52196
NET: Transmit Queue=0
NET: Transmit Buffer=0
NET: Receive Invocations=50812
NET: Receive Packets=50816
NET: Receive Overruns=3
NET: Fiber Tx Fault=False
NET: Fiber Rx Signal=False
NET: Rocket Rx Sync=3
NET: Packet Reject=338089
NET: Packet Error=0
NET: Buffer Overrun=0
NET: Queue Overrun=0
Sample command *** Command Success ***

net info Display NET information

Service Always left at default
TH5 > net info
Type Active IP Address
---------------------------------
Telnet True 192.168.100.209
Telnet False
Telnet False
Telnet False
FILE False
PSRM False
Datalink True 192.168.100.193
Datalink True 192.168.100.193
Sample command *** Command Success ***

KODAK CONFIDENTIAL
Copyright Feb2021
plt info Displays plot information
Service Not useful
TH5 > plt info
PLT: Control Mode=Off
PLT: Image Timing=RS422
PLT: Image Data=TPG
PLT: TPG Pattern=Microband Pattern
PLT: Drum Speed=150.000
PLT: Swaths To Image=100
PLT: SCLK Revolution=84897
PLT: SCLK Image=40000
PLT: Invert Flag=False
PLT: Overlap Flag=False
Sample command *** Command Success ***

prm dump Dump all parameters

Service Parameters are only adjusted in production
Sample command TH5> prm dump

rec display [number of days] Print record entries

Service
TH5 > rec display 1
REC: Start Reading date = Mon Oct 1 10:10:20 2012
REC: End Reading date = Sun Sep 30 10:10:20 2012
Mon Oct 1 10:10:20 2012
, LDD, Laser Update, 0x001ebe7e, 0x3ec0, 0x1384
Mon Oct 1 10:10:15 2012
, LDD, Laser On Power, 0x00003eb8, 0x3ec0, 0x1382
Mon Oct 1 10:09:45 2012
, LDD, Laser Update, 0x001ebe76, 0x4e33, 0x1b78
Mon Oct 1 10:09:42 2012
, LDD, Laser On Current, 0x00004e20, 0x4e33, 0x1b9f
Mon Oct 1 10:09:28 2012
, LDD, Laser Update, 0x001ebe72, 0x3ed8, 0x1387
Mon Oct 1 10:09:25 2012
, LDD, Laser On Power, 0x00003ea0, 0x3ea8, 0x1381
Mon Oct 1 09:58:17 2012
, SYS, Heartbeat, 0x00664be4, 0x0000, 0x0000
Mon Oct 1 09:28:11 2012
, SYS, Heartbeat, 0x00664860, 0x0000, 0x0000
Sample command Mon Oct 1 09:13:07 2012

rec dump [number of days] Save Records to Workstation

Service
Sample command TH5> rec dump 1

rec info Get recorder info

Service

KODAK CONFIDENTIAL
Copyright Feb2021
 rec info
TH5 > rec info
REC: Logging Enabled = True
REC: Next Entry Offset = 1844496
REC: Startup Laser On Time = 2014202
REC: Startup System On Time = 6472800
REC: Startup Polarity0 Time = 931867
REC: Startup Polarity1 Time = 1082334
REC: Startup Polarity =0
Sample command *** Command Success ***

reset reset the main board

Service Used to reset the TH5. Can also be done through the GMCE.
TH5 > reset
[00605] Monitor: Timeout entering the command line
*** Command Failure ***
NET: Telnet connection #0 opened by 192.168.100.209
Reset status:
A power-cycle likely caused the last reset 0.00 hours ago
Project: Thermal5
Firmware: 1.00.04 Engineering
Build: 1000
Date: Sep 6 2012 10:28:50
Sample command FPGA Version: 1.05

rst info Read RST information

Service Used to see if the device firmware is reseting the head.
TH5 > rst info
RST: Last reset was from watchdog = false
RST: Watchdog Count =5
Sample command *** Command Success ***

stroke Displays the stroke width and offset

Used to see what the current settings are for stroke width and stroke offset. The
stroke width shouldn't be adjusted from production settings unless for
troubleshooting purposes. Integrating plates will not work with a reduced stroke
Service width. The stroke width must be in multiples of 8.
TH5 > stroke
Current Stroke Width = 128
Current Stroke Offset = 0
Sample command *** Command Success ***

stroke <width> <offset> Set the stroke width and stroke offset
Generally, this should not be changed from default of 128 & 0. It can be changed as
required, however integrating plates (plates sensitive to leakage) may show artifacts
Service when the swath is reduced.
TH5 > stroke 128 0
New Stroke Width = 128
New Stroke Offset = 0
Sample command *** Command Success ***

sys info Display SYS information

KODAK CONFIDENTIAL
Copyright Feb2021
Service Useful to display the amount of time the head has been powered on.
TH5 > sys info
SYS: System State =Idle
SYS: System On Time =1862.744 (hours)
SYS: System requires calibration
Sample command *** Command Success ***

vbs <enable|disable> <all|subsystem> Change verbosity levels

Service Useful when troubleshooting an issue with firmware or with a specific subsystem
Sample command TH5> vbs enable ldd

vbs list List the verbose level for all subsystems

Service Used to check the current verbosity levels
TH5 > vbs list
[001] DIR Disabled
[002] ERR Disabled
[003] RST Disabled
[004] FLS Disabled
[005] HDW Disabled
[006] MON Disabled
[007] MSG Disabled
[008] PRM Disabled
[009] REG Disabled
[017] NET Enabled
[018] LDD Disabled
[019] SYS Disabled
[020] LVD Disabled
[021] PLT Disabled
[022] DBG Disabled
[023] DTL Disabled
[024] HIF Disabled
[025] ZST Enabled
[026] EDG Enabled
[027] FBR Disabled
[028] CRB Disabled
[029] FOC Enabled
[030] REC Disabled
[031] HLT Disabled
Sample command *** Command Success ***

ver Display the firmware banner

Service Used to see the current firmware version
TH5 > ver
Project: Thermal5
Firmware: 1.00.04 Engineering
Build: 1000
Date: Sep 6 2012 10:28:50
FPGA Version: 1.05
Sample command *** Command Success ***

KODAK CONFIDENTIAL
Copyright Feb2021
zst home Send the Z Stage Home

Service Used to intitialize the zstage. Useful when troubleshooting the zstage system.

TH5 > zst home

ZST: Current State=Unknown Location, Stimulus=Z Stage Home Request,
Transition=Start Homing
ZST: Z Stage: Number Of Steps=-4000
ZST: Z Stage: Hold Position=-83, Deceleration Position=-3917, Stop Position=-4000
*** Command Success ***
ZST: Found Home
ZST: Current State=Moving to Home, Stimulus=Z Stage Home Complete,
Transition=Zeroing Home
ZST: Z Stage: Number Of Steps=1200
ZST: Z Stage: Hold Position=2, Deceleration Position=1198, Stop Position=1200
ZST: Home Zeroed
ZST: Current State=Zeroing Home, Stimulus=Z Stage Zero Complete, Transition=Move
to Target 1
ZST: Z Stage Current Location=0
ZST: Current State=Moving to Target, Stimulus=Z Stage Move Complete,
Transition=Stop at target
Z Stage move complete: 0 um (Home).
Sample command ZST: Move complete.

zst info Get Z Stage info

Service Useful to see the current zstage position
TH5 > zst info
ZST: Z Stage State = Stopped at Target
ZST: Z Stage Commanded Location = 0 (um)
ZST: Z Stage At Target = TRUE
ZST: Z Stage Best Focus Offset = 2055 (um)
ZST: Z Stage Last Failure Code = 0
Sample command *** Command Success ***

zst moveto <location> Move Z Stage to a target location (um)

Useful for troubleshooting the z-stage system. The minimum location is 0 and the
maximum location is 3000. The home position is 0 and is away from the drum while
Service 3000 is the maximum travel towards the drum.

KODAK CONFIDENTIAL
Copyright Feb2021
KODAK CONFIDENTIAL
Copyright Feb2021
[00100]
ErrorFamily Directory
Error Message Section type is invalid
Service Information The monitor command dir list (boot|main) will display directory information for each file
in the firmware bundle. The directory section can be one of the following: BBR, Boot or
Main. Verify previous monitor command and enter a valid directory section. Reload a
valid controlled release and if it isn't resolved escalate to product development.

Cause Invalid command or firmware development issue.

[00101]
ErrorFamily Directory
Error Message Section address is invalid
Service Information The address within a directory section of an internal directory subsystem API function was invalid.
Reload a valid controlled release and if it isn't resolved escalate to product development.

Cause This error indicates a firmware development error.

[00102]
ErrorFamily Directory
Error Message Section checksum is invalid
Service Information Accessing files within the firmware bundle is verified using checksums. This error
indicates that the checksum of a file entry in the bundle directory is invalid. This
prevents access to all remaining files within the firmware bundle and as a result the
requested file ( if it exists ). Reload a valid controlled release and if it isn't resolved
escalate to product development.
Cause This error indicates a firmware development error.
[00103]
ErrorFamily Directory
Error Message Section Size is invalid
Service Information The size of a directory section of an internal directory subsystem API function was
invalid. This error will indicate a firmware development error. Reload a valid controlled
release and if it isn't resolved escalate to product development.

Cause This error indicates a firmware development error.

[00104]
ErrorFamily Directory
Error Message Error initializing the directory
Service Information The status of the primary and secondary parameter sections is determined
automatically during initialization and by the monitor command reg verify. If an error is
detected in the primary parameter section, the firmware will attempt to automatically
use the secondary parameter section. This error indicates that initialization was not
possible typically due to a flash problem. Reload a valid controlled release and if it isn't
resolved escalate to product development.

Cause Firmware error or a flash problem.

KODAK CONFIDENTIAL
Copyright Feb2021
[00200]
ErrorFamily Error
Error Message Subsystem table pointer was NULL
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00201]
ErrorFamily Error
Error Message Invalid subsystem ID
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00202]
ErrorFamily Error
Error Message Subsystem registration error
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00203]
ErrorFamily Error
Error Message Invalid subsystem table
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00204]
ErrorFamily Error
Error Message Duplicate error code found
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00205]
ErrorFamily Error
Error Message Invalid error code
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00206]
ErrorFamily Error
Error Message Error code was not found
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00207]
ErrorFamily Error
Error Message The subsystem has not registered information

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00208]
ErrorFamily Error
Error Message The search is complete
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00209]
ErrorFamily Error
Error Message Unexpected software failure
Service Information When the directory subsystem encounters an unexpected error, the firmware will
controlled releaseash with this error code. If possible, the system will dump the
filename and line number. Return this information to the firmware developer for
analysis and attempt to determine the sequence of events that caused the error. In
order to continue, the head must be reset. It may be required to avoid the sequence of
events that caused the error to prevent re-occurrences of the error. Reload a valid
controlled release and if it isn't resolved escalate to product development.

Cause This error indicates a firmware development error.

[00300]
ErrorFamily Reset
Error Message Unexpected software failure
Service Information If possible, the system will dump the filename and line number. Return this information
to the firmware developer for analysis and attempt to determine the sequence of
events that caused the error. In order to continue, the head must be reset. It may be
required to avoid the sequence of events that caused the error to prevent re-
occurrences of the error. Reload a valid controlled release and if it isn't resolved
escalate to product development.

Cause This error indicates a firmware development error.

[00301]
ErrorFamily Reset
Error Message Command was entered incorrectly
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00400]
ErrorFamily Flash
Error Message Invalid Sector
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00401]

KODAK CONFIDENTIAL
Copyright Feb2021
ErrorFamily Flash
Error Message Flash address invalid
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00402]
ErrorFamily Flash
Error Message Attempt to program failed
Service Information The firmware has failed to program the flash. This may be a firmware error or a flash
hardware failure. Reload a valid controlled release and if the problem is not resolved
replace the head.
Cause Possible firmware error or flash hardware failure.
[00403]
ErrorFamily Flash
Error Message Attempt to erase failed
Service Information The firmware has failed to erase the flash. This may be a firmware error or a flash
hardware failure. Reload a valid controlled release and if the problem is not resolved
replace the head.
Cause Possible firmware error or flash hardware failure.
[00404]
ErrorFamily Flash
Error Message Attempt to program/erase timed out
Service Information The firmware has failed to erase the flash. This may be a firmware error or a flash
hardware failure. Reload a valid controlled release and if the problem is not resolved
replace the head.
Cause Possible firmware error or flash hardware failure.
[00405]
ErrorFamily Flash
Error Message The flash is in use by another task
Service Information To prevent firmware conflicts, the flash memory can only be accessed by one user at a
time. Since the flash subsystem will wait for one user to complete an action before the
next user is allowed access, this error will indicate a firmware development error.
Reload a valid controlled release and if the problem is not resolved escalate to product
development.
Cause Firmware error.
[00406]
ErrorFamily Flash
Error Message The flash failed to initialize
Service Information The firmware has failed to intialize the flash. This may be a firmware error or a flash
hardware failure. Reload a valid controlled release and if the problem is not resolved
replace the head.
Cause Possible firmware error or flash hardware failure.
[00407]
ErrorFamily Flash
Error Message Flash erase timeout

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The firmware has failed to erase the flash. This may be a firmware error or a flash
hardware failure. Reload a valid controlled release and if the problem is not resolved
replace the head.
Cause Possible firmware error or flash hardware failure.
[00408]
ErrorFamily Flash
Error Message Flash commmand set not supported
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.
[00409]
ErrorFamily Flash
Error Message Flash Vpp error
Service Information Reload a valid controlled release and if the problem is not resolved replace the head.

Cause Possible firmware error or flash hardware failure.

[00410]
ErrorFamily Flash
Error Message Invalid command sequence
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.
[00411]
ErrorFamily Flash
Error Message Location is protected
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.
[00412]
ErrorFamily Flash
Error Message Common Flash Interface error
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.
[00413]
ErrorFamily Flash
Error Message Buffer write error
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.

KODAK CONFIDENTIAL
Copyright Feb2021
[00414]
ErrorFamily Flash
Error Message Invalid parameter entered in command
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.
[00415]
ErrorFamily Flash
Error Message Failed to unlock a sector
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.
[00416]
ErrorFamily Flash
Error Message Flash test failed
Service Information The firmware has failed to erase the flash. This may be a firmware error or a flash
hardware failure. Reload a valid controlled release and if the problem is not resolved
replace the head.
Cause Possible firmware error or flash hardware failure.
[00417]
ErrorFamily Flash
Error Message Flash section invalid
Service Information The firmware has failed to program/initialize the flash. This may be a firmware error or
a flash hardware failure. Reload a valid controlled release and if the problem is not
resolved escalate to product development.
Cause Possible firmware error.
[00500]
ErrorFamily Hardware
Error Message Unexpected software failure
Service Information The firmware HDW subsystem has encountered an unexpected failure. These types of
error are always fatal and will cause the head to display the error number and then reset
itself. Included in the error display is the file and line number within the firmware where
the error occurred. It is helpful to developers if this information is captured. Reload a
valid controlled release and if the problem is not resolved escalate to product
development.

Cause Possible firmware error.

[00501]
ErrorFamily Hardware
Error Message Invalid command line argument
Service Information Check that the arguments of the monitor command are within the specified range
range.
Cause Invalid command

KODAK CONFIDENTIAL
Copyright Feb2021
[00502]
ErrorFamily Hardware
Error Message VPP control sequence invalid
Service Information Check that the sequence of commands issued is correct. Possible firmware issue. If this
error isn't in response to a manually entered command, reload a valid controlled release
and escalate to product development.
Cause Invalid command sequence or firmware error.
[00503]
ErrorFamily Hardware
Error Message The Hardware is in use by another task
Service Information To prevent firmware conflicts, the hardware driver can only be accessed by one user at a
time. Since the driver will wait for one user to complete an action before the next user is
allowed access, this error will indicate a firmware development error. Reload a valid
controlled release and escalate to product development.

Cause Firmware error.

[00600]
ErrorFamily Monitor
Error Message Invalid function parameter
Service Information All subsystems that return error codes must register a table of error codes with the
corresponding error descontrolled releaseiptions. When the subsystem registers the
table, the table must not be NULL. Since error code registration is part of initialization,
this error will indicate a firmware development error. Reload a valid controlled release
and escalate to product development.

Cause Firmware error.

[00601]
ErrorFamily Monitor
Error Message Invalid subsystem ID
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00602]
ErrorFamily Monitor
Error Message Subsystem registration error
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00603]
ErrorFamily Monitor
Error Message Invalid subsystem table
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00604]

KODAK CONFIDENTIAL
Copyright Feb2021
ErrorFamily Monitor
Error Message Invalid format string
Service Information Reload a valid controlled release and if it isn't resolved escalate to product
development.
Cause This error indicates a firmware development error.
[00605]
ErrorFamily Monitor
Error Message Timeout entering the command line
Service Information After initiating entry of a monitor command, the next character must be received within
thirty seconds. This error indicates that the next character was not received within thirty
seconds and thus the monitor command has been aborted.

Cause The monitor command has been aborted due to a timeout receiving characters.

[00606]
ErrorFamily Monitor
Error Message Maximum command line length exceeded
Service Information The length of monitor commands is limited to 128 characters. This error indicates that
the maximum length of a monitor command has been exceeded by the current monitor
command. Enter a valid command.

Cause The maximum length of a monitor command has been exceeded.

[00607]
ErrorFamily Monitor
Error Message Command not found
Service Information After a monitor command has been entered, the monitor subsystem searches the tables
of monitor commands that have been registered by other subsystems. This error
indicates that the monitor command could not be found. Verify the command syntax or
use the help command to find the correct command.

Cause The command is invalid.

[00608]
ErrorFamily Monitor
Error Message Monitor command access level insufficient
Service Information Error not used and should not occur in TH5. There are no access level restrictions.

Cause Firmware error

[00609]
ErrorFamily Monitor
Error Message Command has too many tokens

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information After parsing a monitor command, this error indicates that the monitor command
contained too many tokens ( monitor commands are limited to a maximum of ten
tokens ). The user has incorrectly entered a monitor command.

Cause Invalid command.

[00610]
ErrorFamily Monitor
Error Message Command characters are not available
Service Information When determining if a monitor command has been initiated, this error indicates that
characters have not been received and thus a monitor command has not been initiated.
This error will indicate a firmware development error. The error is normal, but it should
be handled internally. Capture the command and log and provide this information to
product development.

Cause Firmware error

[00611]
ErrorFamily Monitor
Error Message Command has no tokens
Service Information After parsing a monitor command, this error indicates that the monitor command did
not contain any tokens ( i.e. the monitor command only contains whitespace characters
). This error will indicate a firmware development error. The error is normal, but it
should be handled internally. Capture the command and log and provide this
information to product development.

Cause Firmware error

[00612]
ErrorFamily Monitor
Error Message Timeout receiving characters
Service Information Generic routines transmit and receive characters and are used to implement downloads
and uploads ( binary download, y-modem transfers, etc ). This error indicates that a
timeout occurred waiting for the next receive character during the download. This
could be a corrupt file or anything that interupted communication. Check the file and
make sure a valid controlled release is being used.

Cause A timeout waiting for characters during a download.

[00613]
ErrorFamily Monitor
Error Message Confirmation has been denied
Service Information A generic routine requests confirmation of the specified action from the user. This error
indicates that the user denied confirmation of the specified action. No action required.

Cause The user denied confirmation.

[00614]

KODAK CONFIDENTIAL
Copyright Feb2021
ErrorFamily Monitor
Error Message The confirmation character is invalid
Service Information A generic routine requests confirmation of the specified action from the user. This error
indicates that the user confirmation of the specified action was invalid. Enter either
'y'/'Y' or 'n'/'N' to the query
Cause The confirmation character entered by the user is invalid
[00615]
ErrorFamily Monitor
Error Message Timeout entering the confirmation
Service Information A generic routine requests confirmation of the specified action from the user. This error
indicates that a timeout occurred waiting for user confirmation of the specified action.
Enter the confirmation when queried.
Cause Timed out waiting for response.
[00616]
ErrorFamily Monitor
Error Message The password is invalid
Service Information Not relevant with TH5 as no passwords exist.
Cause Firmware error
[00617]
ErrorFamily Monitor
Error Message Timeout entering the password
Service Information Not relevant with TH5 as no passwords exist.
Cause Firmware error
[00618]
ErrorFamily Monitor
Error Message The subsystem has not registered commands
Service Information All subsystems that register a table of monitor commands must register version
information with the version subsystem. The version information is required to
determine the subsystem acronym when identifying the subsystem. This error indicates
that the specified subsystem is a valid subsystem, but the subsystem did not register a
table of monitor commands. Specify a subsystem that has registered (valid) commands.

Cause The user entered an invalid command.

[00619]
ErrorFamily Monitor
Error Message The subsystem has not registered information
Service Information All subsystems that register a table of monitor commands must register version
information with the version subsystem. The version information is required to
determine the subsystem acronym when identifying the subsystem. Since version
information registration is part of initialization, this error will indicate a firmware
development error. Capture the log and send it to product development.

Cause Firmware error

[00620]
ErrorFamily Monitor

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message Command line parameter range error
Service Information A non-specific error indicating that a command line parameter is out-of-range. Verify
the command line parameters
Cause The user entered an invalid command range.
[00621]
ErrorFamily Monitor
Error Message Unexpected software failure
Service Information When the monitor subsystem encounters an unexpected error, the firmware will crash
with this error code. If possible, the system will dump the filename and line number.
Return this information to product development for analysis and attempt to determine
the sequence of events that caused the error. In order to continue, the head must be
reset. It may be required to avoid the sequence of events that caused the error to
prevent re-occurrences of the error.

Cause Firmware error

[00700]
ErrorFamily Message
Error Message The string queue is empty
Service Information An attempt was made ( by a call to an internal API function ) to get a string and the
string queue was empty. This error will indicate a firmware development error. The
error may be normal, but it should be handled internally. Return this information to
product development for analysis and attempt to determine the sequence of events
that caused the error.
Cause Firmware error.
[00701]
ErrorFamily Message
Error Message The string queue is full
Service Information An attempt was made ( by a call to an internal API function ) to get a string and the
string queue was full. This error will indicate a firmware development error. The error
may be normal, but it should be handled internally. Return this information to product
development for analysis and attempt to determine the sequence of events that caused
the error.
Cause Firmware error.
[00702]
ErrorFamily Message
Error Message The packet queue is empty
Service Information An attempt was made ( by a call to an internal API function ) to get a packet and the
packet queue was empty. This error will indicate a firmware development error. The
error may be normal, but it should be handled internally. Return this information to
product development for analysis and attempt to determine the sequence of events
that caused the error.
Cause Firmware error.
[00703]
ErrorFamily Message
Error Message The packet queue is full

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information An attempt was made ( by a call to an internal API function ) to get a packet and the
packet queue was full. This error will indicate a firmware development error. The error
may be normal, but it should be handled internally. Return this information to product
development for analysis and attempt to determine the sequence of events that caused
the error.
Cause Firmware error.
[00704]
ErrorFamily Message
Error Message The packet length is invalid
Service Information An attempt was made ( by a call to an internal API function ) to set an invalid packet
length. This error will indicate a firmware development error. Return this information to
product development for analysis and attempt to determine the sequence of events that
caused the error.
Cause Firmware error.
[00705]
ErrorFamily Message
Error Message The packet offset is invalid
Service Information An invalid attempt was made ( by a call to an internal API function ). This error will
indicate a firmware development error. Return this information to product
development for analysis and attempt to determine the sequence of events that caused
the error.
Cause Firmware error.
[00800]
ErrorFamily Parameter
Error Message Invalid function parameter
Service Information An invalid attempt was made ( by a call to an internal API function ). This error will
indicate a firmware development error. Return this information to product
development for analysis and attempt to determine the sequence of events that caused
the error.
Cause Firmware error.
[00801]
ErrorFamily Parameter
Error Message Invalid subsystem ID
Service Information An invalid attempt was made ( by a call to an internal API function ). This error will
indicate a firmware development error. Return this information to product
development for analysis and attempt to determine the sequence of events that caused
the error.
Cause Firmware error.
[00802]
ErrorFamily Parameter
Error Message Subsystem registration error
Service Information An invalid attempt was made ( by a call to an internal API function ). This error will
indicate a firmware development error. Return this information to product
development for analysis and attempt to determine the sequence of events that caused
the error.

KODAK CONFIDENTIAL
Copyright Feb2021
Cause Firmware error.
[00803]
ErrorFamily Parameter
Error Message Invalid subsystem table
Service Information An invalid attempt was made ( by a call to an internal API function ). This error will
indicate a firmware development error. Return this information to product
development for analysis and attempt to determine the sequence of events that caused
the error.
Cause Firmware error.
[00804]
ErrorFamily Parameter
Error Message Duplicate parameter key found
Service Information A duplicate parameter was found. This error will indicate a firmware development error.
Return this information to product development for analysis and attempt to determine
the sequence of events that caused the error.

Cause Firmware error.

[00805]
ErrorFamily Parameter
Error Message Invalid parameter key
Service Information An invalid parameter was found. This error will indicate a firmware development error.
Return this information to product development for analysis and attempt to determine
the sequence of events that caused the error.

Cause Firmware error.

[00806]
ErrorFamily Parameter
Error Message The buffer size is invalid
Service Information Internal parameter subsystem API functions allow other subsystems to read and write
parameters. The other subsystems are required to supply the buffer for reading and
writing parameters. This error indicates that the size of the buffer does not equal the
size of the parameter. Since reading and writing parameters must be implemented by
other subsystems, this error indicates a firmware development error. Collect the log
and send it to product development for analysis.

Cause Firmware error

[00807]
ErrorFamily Parameter
Error Message The parameter has not been found
Service Information When reading or writing parameters, the parameter subsystem searches the tables of
parameters that have been registered by other subsystems. This error indicates that the
parameter could not be found.
Cause The parameter is invalid.
[00808]
ErrorFamily Parameter

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message Parameter access level insufficient
Service Information Not relevant with TH5.
Cause Firmware error
[00809]
ErrorFamily Parameter
Error Message The parameter copy is invalid
Service Information Not relevant with TH5. Do not use copy commands with TH5.
Cause User error.
[00810]
ErrorFamily Parameter
Error Message The parameter element is invalid
Service Information Not relevant with TH5. Do not use copy commands with TH5.
Cause User error.
[00811]
ErrorFamily Parameter
Error Message The source / destination copy is invalid
Service Information Not relevant with TH5. Do not use copy commands with TH5.
Cause User error.
[00812]
ErrorFamily Parameter
Error Message The parameter syntax is invalid
Service Information When writing a parameter, the parameter subsystem identifies the parameter and then
attempts to convert the parameter value according to the parameter type. This error
indicates that the parameter value could not be converted as a result of invalid
characters in the parameter value. For example, decimal numbers cannot include
characters, unsigned numbers cannot include a sign, etc. Verify the previous monitor
command and correct the parameter value syntax.

Cause Syntax for the parameter value is invalid

[00813]
ErrorFamily Parameter
Error Message The parameter range is invalid
Service Information When the parameter subsystem registers the table of parameters from other
subsystems, the range for each parameter can also be specified. This error indicates that
the user has specified a parameter value that exceeds the specified parameter range.
Range checking cannot be disabled. Verify the previous command and enter a valid
command.
Cause The parameter value exceeds the specified parameter range.
[00814]
ErrorFamily Parameter
Error Message The string parameter syntax is not supported
Service Information When writing string parameters, the entire string parameter must be written. Writing
individual characters of the string parameter is not supported. Verify the previous
monitor command and write the entire string parameters.
Cause Writing individual characters is not supported.

KODAK CONFIDENTIAL
Copyright Feb2021
[00815]
ErrorFamily Parameter
Error Message The string parameter length is invalid
Service Information When the parameter subsystem registers the table of parameters from other
subsystems, the maximum length of each string parameter can also be specified. This
error indicates that the user has entered a string parameter that exceeds the maximum
length of the string parameter. Verify the previous monitor command and enter a valid
string.
Cause The maximum length of a string parameter has been exceeded.
[00816]
ErrorFamily Parameter
Error Message The subsystem has not registered parameters
Service Information All subsystems that register a table of parameters must register version information
with the version subsystem. The version information is required to determine the
subsystem acronym when identifying the subsystem. This error indicates that the
specified subsystem is a valid subsystem, but the subsystem did not register a table of
parameters. Note that the registration may have either failed or not been attempted as
a result of a subsystem error during initializaion. This can be verified by determining if
there were any initialization errors. Specify a subsystem that has registered a table of
parameters.

Cause The specified subsystem has not registered a table of parameters.

[00817]
ErrorFamily Parameter
Error Message The subsystem has not registered information
Service Information All subsystems that register a table of parameters must register version information with
the version subsystem. The version information is required to determine the
subsystem acronym when identifying the subsystem. Since version information
registration is part of initialization, this error will indicate a firmware development error.
Capture the error and events leading up to the error occurring. Forward this
information to product development. 1. Reset the head 2. If this does not resolve the
error reload the firmware. 3. If still not resolved try a previous controlled release.

Cause Firmware error

[00818]
ErrorFamily Parameter
Error Message The parameter division is invalid
Service Information An internal parameter subsystem API function was called with an invalid division.
Parameters may be subdivided into several parameter keys to limit the size of each
parameter key. Typically parameters are subdivided when the parameter implements
multiple copies of tables. This error will indicate a firmware development error.
Capture the error and events leading up to the error occurring. Forward this
information to product development. 1. Reset the head 2. If this does not resolve the
error reload the firmware. 3. If still not resolved try a previous controlled release.

Cause Firmware error

KODAK CONFIDENTIAL
Copyright Feb2021
[00819]
ErrorFamily Parameter
Error Message Unexpected software failure
Service Information When the parameter subsystem encounters an unexpected error, the firmware will
crash with this error code. If possible, the system will dump the filename and line
number. Return this information to the firmware developer for analysis and attempt to
determine the sequence of events that caused the error. In order to continue, the head
must be reset. It may be required to avoid the sequence of events that caused the error
to prevent re-occurrences of the error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head 2.
If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause Firmware error.

[00900]
ErrorFamily Registry
Error Message The registry is in use by another task
Service Information To prevent firmware conflicts, the registry can only be accessed by one user at a time.
Since the registry will wait for one user to complete an action before the next user is
allowed access, this error will indicate a firmware development error. Capture the error
and events leading up to the error occurring. Forward this information to product
development.1. Reset the head 2. If this does not resolve the error reload the firmware.
3. If still not resolved try a previous controlled release.

Cause Firmware error.

[00901]
ErrorFamily Registry
Error Message The registry is full, execute "Reg Optimize"
Service Information The registry consists of three 128K blocks of flash used as primary, secondary and
baseline parameter sections. The primary and secondary sections provide a redundant
backup for reading and writing registry keys ( or parameters ) while the baseline section
provides a baseline for the registry keys ( or parameters ). Since only entire sectors of
flash can be erased, registry keys cannot be overwritten. As parameters are written to
the registry, the previous registry key becomes inactive and a new registry key becomes
active. As registry keys are written to the registry, eventually the registry fills with
inactive registry keys. If required, the firmware will automatically perform registry
optimization when parameters are written to the registry. Since the registry
optimization occurs automatically, this error will indicate a firmware development error.
Capture the error and events leading up to the error occurring. Forward this
information to product development. 1. Reset the head 2. If this does not resolve the
error reload the firmware. 3. If still not resolved try a previous controlled release.

Cause Firmware error

[00902]
ErrorFamily Registry

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message The search of the registry is complete
Service Information When searching the registry for either a specific registry key or else all registry keys, this
error is returned to indicate the completion of the search. This error will indicate a
firmware development error. The error may be normal, but it should be handled
internally. Capture the error and events leading up to the error occurring. Forward this
information to product development. If the problems continue reload a controlled
release.
Cause Firmware error
[00903]
ErrorFamily Registry
Error Message RCB checksum is invalid
Service Information Registry keys ( or parameters ) are written as a registry control block followed by a data
block. When accessing registry keys, the registry control block is verified using a
checksum in the registry control block. This error indicates the flash has been corrupted.
1. Reset the head 2. If this does not resolve the error reload the firmware. 3. If still not
resolved try a previous controlled release.

Cause Corruption of flash memory.

[00904]
ErrorFamily Registry
Error Message Entry checksum is invalid
Service Information Registry keys ( or parameters ) are written as a registry control block followed by a data
block. When accessing registry keys, the registry control block is verified using a
checksum in the registry control block. This error indicates the flash has been corrupted.
1. Reset the head 2. If this does not resolve the error reload the firmware. 3. If still not
resolved try a previous controlled release.

Cause Corruption of flash memory.

[00905]
ErrorFamily Registry
Error Message Entry size is invalid
Service Information Registry keys ( or parameters ) are written as a registry control block followed by a data
block. When creating, reading and writing registry keys, the size of the data block
associated with the registry key is verified. The caller is either attempting to create a
registry key with a data block of an invalid size or to read or write a registry key with a
data block that does not equal the size of the supplied buffer. Capture the error and
events leading up to the error occurring. Forward this information to product
development. 1. Reset the head 2. If this does not resolve the error reload the
firmware. 3. If still not resolved try a previous controlled release.

Cause Firmware error.

[00906]
ErrorFamily Registry
Error Message A registry key was not found

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information During initialization, the firmware verifies that all registry keys ( or parameters ) exist by
reading all registry keys. If a registry key does not exist, then a registry key is created
using the default value. This error indicates that the registry key does not exist when
accessing the registry key. This will typically indicate an initialization error preventing the
registration of parameters. Check for other previous errors preventing intialization.
If no other errors this may be a firmware error. Capture the error and events leading up
to the error occurring. Forward this information to product development. 1. Reset the
head 2. If this does not resolve the error reload the firmware. 3. If still not resolved try
a previous controlled release.

Cause An initialization error preventing the registration of parameters or a firmware error.

[00907]
ErrorFamily Registry
Error Message A registry key already exists
Service Information During initialization, the firmware verifies that all registry keys ( or parameters ) exist by
reading all registry keys. If a registry key does not exist, then a registry key is created
using the default value. This error indicates that the registry key exists when creating
the registry key. Since registry keys should be created only when they do not exist, this
is a firmware development error. Capture the error and events leading up to the error
occurring. Forward this information to product development. 1. Reset the head 2. If this
does not resolve the error reload the firmware. 3. If still not resolved try a previous
controlled release.

Cause Firmware error.

[00908]
ErrorFamily Registry
Error Message The directory section is not erased
Service Information When verifying the registry, this error code indicates that the free space of one of the
parameter sections is not erased. This error code is used internally and should not be
returned by any monitor command. 1. Reset the head 2. If this does not resolve the
error reload the firmware. 3. If still not resolved try a previous controlled release. 4. If
still not resolved replace the head.
Cause The free space of one of the parameters sections is not erased.
[00909]
ErrorFamily Registry
Error Message The directory sections are different
Service Information When verifying the registry, this error code indicates that the primary and secondary
parameter sections are valid but different. This error code is used internally and should
not be returned by any monitor command. 1. Reset the head 2. If this does not resolve
the error reload the firmware. 3. If still not resolved try a previous controlled release.
4. If still not resolved replace the head.

Cause The primary and secondary parameters sections are valid but different.
[00910]
ErrorFamily Registry

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message Both directory sections are corrupt
Service Information The registry consists of three 128K blocks of flash used as primary, secondary and
baseline parameter sections. The primary and secondary sections provide a redundant
backup for reading and writing registry keys ( or parameters ) while the baseline section
provides a baseline for the registry keys ( or parameters ). The status of the primary and
secondary parameter sections is determined automatically during initialization. If an
error is detected in both the primary and secondary parameter sections, the firmware
cannot attempt automatic recovery. User intervention is required to manually recover
the registry. 1. Reset the head 2. If this does not resolve the error reload the firmware.
3. If still not resolved try a previous controlled release. 4. If still not resolved replace
the head.

Cause Flash wear-out or other hardware issue. Possible firmware issue.

[00911]
ErrorFamily Registry
Error Message The primary directory section was recovered
Service Information The registry consists of three 128K blocks of flash used as primary, secondary and
baseline parameter sections. The primary and secondary sections provide a redundant
backup for reading and writing registry keys ( or parameters ) while the baseline section
provides a baseline for the registry keys ( or parameters ). The status of the primary and
secondary parameter sections is determined automatically during initialization. If an
error is detected in the primary section the firmware will automatically recover using
the secondary section. This error indicates that recovery was successful.

Cause Interruption during writing to a registry key. Hardware problem with the memory.

[00912]
ErrorFamily Registry
Error Message The primary directory section is corrupt
Service Information The registry consists of three 128K blocks of flash used as primary, secondary and
baseline parameter sections. The primary and secondary sections provide a redundant
backup for reading and writing registry keys ( or parameters ) while the baseline section
provides a baseline for the registry keys ( or parameters ). The status of the primary and
secondary parameter sections is determined automatically during initialization. If an
error is detected in the primary section the firmware will automatically recover using
the secondary section. This error indicates that recovery was unsuccessful. This is likely
caused by a memory hardware problem. If this continues a head replacement will be
required.

Cause Hardware issue with the memory.

[00913]
ErrorFamily Registry
Error Message The secondary directory section was recovered

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The registry consists of three 128K blocks of flash used as primary, secondary and
baseline parameter sections. The primary and secondary sections provide a redundant
backup for reading and writing registry keys ( or parameters ) while the baseline section
provides a baseline for the registry keys ( or parameters ). The status of the primary and
secondary parameter sections is determined automatically during initialization. If an
error is detected in the secondary section the firmware will automatically recover using
the primary section. This error indicates that recovery was successful.

Cause Interruption during writing to a registry key. Hardware problem with the memory.

[00914]
ErrorFamily Registry
Error Message The secondary directory section is corrupt
Service Information The registry consists of three 128K blocks of flash used as primary, secondary and
baseline parameter sections. The primary and secondary sections provide a redundant
backup for reading and writing registry keys ( or parameters ) while the baseline section
provides a baseline for the registry keys ( or parameters ). The status of the primary and
secondary parameter sections is determined automatically during initialization. If an
error is detected in the secondary section the firmware will automatically recover using
the primary section. This error indicates that recovery was unsuccessful. This is likely
caused by a memory hardware problem.

Cause Hardware issue with the memory.

[00915]
ErrorFamily Registry
Error Message The baseline directory section is corrupt
Service Information The registry consists of three 128K blocks of flash used as primary, secondary and
baseline parameter sections. The primary and secondary sections provide a redundant
backup for reading and writing registry keys ( or parameters ) while the baseline section
provides a baseline for the registry keys ( or parameters ). The status of the baseline is
determined automatically during initialization. This error indicates that recovery was
unsuccessful. This is likely caused by a memory hardware problem.

Cause Hardware issue with the memory.

[00916]
ErrorFamily Registry
Error Message The registry is invalid
Service Information Not relevant to TH5
Cause Not relevant to TH5
[01000]
ErrorFamily RTOS
Error Message A function parameter is invalid

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error.
[01001]
ErrorFamily RTOS
Error Message The event flag(s) are not present
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01002]
ErrorFamily RTOS
Error Message The partition pool is empty
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01003]
ErrorFamily RTOS
Error Message The partition pool is full
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01004]
ErrorFamily RTOS
Error Message The queue is empty
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01005]
ErrorFamily RTOS
Error Message The queue is full

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01006]
ErrorFamily RTOS
Error Message Timeout obtaining the semaphore
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01007]
ErrorFamily RTOS
Error Message Unexpected software failure
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01009]
ErrorFamily RTOS
Error Message The semaphore is invalid
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01011]
ErrorFamily RTOS
Error Message Unknown semaphore error
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01012]
ErrorFamily RTOS
Error Message Semaphore was not locked

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01013]
ErrorFamily RTOS
Error Message The task is invalid
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01014]
ErrorFamily RTOS
Error Message No resources to create task
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01015]
ErrorFamily RTOS
Error Message Unknown task error
Service Information An internal API function was called with an invalid parameter.This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01016]
ErrorFamily RTOS
Error Message Failed Unit test
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01017]
ErrorFamily RTOS
Error Message The task stack is invalid

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information An internal API function was called with an invalid parameter. This error is an internal
firmware error. Capture the error and events leading up to the error occurring.
Forward this information to product development. 1. Reset the head 2. If this does not
resolve the error reload the firmware. 3. If still not resolved try a previous controlled
release.
Cause Firmware error
[01100]
ErrorFamily Serial Boot
Error Message Checksum invalid loading the firmware bundle
Service Information The firmware download is verified by a checksum that is downloaded as part of the
firmware bundle. This error indicates that all bytes of the firmware download have been
received but the checksum is invalid. This is most likely caused by data corruption
during the download or the binary firmware file is corrupt.

Cause Data corruption.

[01101]
ErrorFamily Serial Boot
Error Message Download command invalid
Service Information Check previous command syntax.
Cause Invalid command
[01300]
ErrorFamily UART
Error Message The serial port state is invalid
Service Information An attempt was made either to open a serial port that is already open or to close a serial
port that is already closed. This error is an internal firmware error. Capture the error
and events leading up to the error occurring. Forward this information to product
development. 1. Reset the head 2. If this does not resolve the error reload the
firmware. 3. If still not resolved try a previous controlled release.

Cause Firmware error.

[01301]
ErrorFamily UART
Error Message The serial port buffer is empty
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[01302]
ErrorFamily UART
Error Message The serial port buffer is full
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

KODAK CONFIDENTIAL
Copyright Feb2021
Cause Firmware error.
[01303]
ErrorFamily UART
Error Message Unexpected software failure
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[01400]
ErrorFamily Utilities
Error Message Internal error in UTL subsystem
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[01500]
ErrorFamily Verbose
Error Message Verbose initialization failed
Service Information During initialization, the verbose subsystem attempts to read the NVS parameters. This
will initialize the entire verbose subsystem and verify all required resources. If any error
occurs, the verbose subsystem is disabled and this error is returned for all monitor
commands. Note that immediately after initialization, the actual error that caused the
initialization failure ( as well as this error ) will be displayed on the diagnostic port. 1.
Reset the head 2. If the reset does not resolve this issue troubleshoot the other errors
occurring before this error. 3. If this does not resolve the error reload the firmware. 4.
If still not resolved try a previous controlled release.

Cause Problems with the registration of NVS parameters. This would tend to indicate a
problem with the registry ( such as a corrupt registry ). Firmware error.

[01501]
ErrorFamily Verbose
Error Message Invalid subsystem ID
Service Information The monitor commands vbs enable (<subsystem>|all) and vbs disable (<subsystem>|all)
will verify the subsystem acronym and generate the subsystem number. Since the
subsystem acronym was verified, this error will indicate an internal firmware error.
Capture the error and events leading up to the error occurring. Forward this
information to product development. 1. Reset the head 2. If this does not resolve the
error reload the firmware. 3. If still not resolved try a previous controlled release.

Cause Firmware error

[01502]
ErrorFamily Verbose

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message Invalid verbose level
Service Information Not relevant to TH5
Cause Not relevant to TH5
[01503]
ErrorFamily Verbose
Error Message Unexpected software failure
Service Information When the verbose subsystem encounters an unexpected error, the firmware will crash
with this error code. If possible, the system will dump the filename and line number.
Return this information to the firmware developer for analysis and attempt to
determine the sequence of events that caused the error. In order to continue, the head
must be reset. It may be required to avoid the sequence of events that caused the error
to prevent re-occurrences of the error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause Firmware error

[01600]
ErrorFamily Version
Error Message Invalid function parameter
Service Information An internal API function was called with an invalid parameter. This error will indicate an
internal firmware error has occurred. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error
[01601]
ErrorFamily Version
Error Message Invalid subsystem ID
Service Information Since the subsystem acronym was verified, this error will indicate an internal firmware
error. Capture the error and events leading up to the error occurring. Forward this
information to product development. 1. Reset the head 2. If this does not resolve the
error reload the firmware. 3. If still not resolved try a previous controlled release.

Cause Firmware error

[01602]
ErrorFamily Version
Error Message Subsystem registration error
Service Information The version subsystem tracks the subsystems that have registered version information.
The subsystem registration is verified when registering version information. This error
will indicate an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

KODAK CONFIDENTIAL
Copyright Feb2021
Cause Firmware error
[01603]
ErrorFamily Version
Error Message Invalid subsystem information
Service Information The version subsystem tracks the subsystems that have registered version information.
The subsystem registration is verified when registering version information. This error
will indicate an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause Firmware error

[01604]
ErrorFamily Version
Error Message Invalid subsystem acronym
Service Information All subsystems must register version information. The version information includes a
unique three-letter subsystem acronym for external references by the user. This error
occurs if the three-letter subsystem acronym entered by the user does not match any of
the registered subsystem's three-letter subsystem acronym. 1. Check the command
syntax and make sure a valid command has been entered. 2. Reset the head 3. If the
problem is still not solved capture the error and events leading up to the error occurring.
Forward this information to product development. 4. If still not resolved try a previous
controlled release.

Cause Syntax error or firmware error

[01605]
ErrorFamily Version
Error Message Invalid sorting option
Service Information Not relevant to TH5
Cause Not relevant to TH5
[01700]
ErrorFamily Network
Error Message Network initialization failed

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information During initialization, the network subsystem attempts to read the NVS parameters and to
initialize the network interface. This will initialize the entire network subsystem and
verify all required resources. If any error occurs, the network subsystem is disabled and
this error is returned for all monitor commands. Note that immediately after
initialization, the actual error that caused the initialization failure ( as well as this error )
will be displayed on the diagnostic port.Note that immediately after initialization, the
actual error that caused the initialization failure ( as well as this error ) will be displayed
on the diagnostic port. 1. Troubleshoot the error that caused the initialization failure. 2.
Verify the IP address, subnet mask and default gateway of the network interface. 3.
Reset the head 4. If the problem remains reload firmware. 5. If the problem remains
capture a log of the error occurring and forward it to product development and then try
using a previous controlled release.

Cause Invalid IP address, subnet mask or default gateway. Hardware failure preventing
initialization of the network interface. Registry corruption. Firmware error.

[01701]
ErrorFamily Network
Error Message Failure initializing the Turbo Treck TCP/IP stack
Service Information This error will indicate an internal firmware error. Capture the error and events leading
up to the error occurring. Forward this information to product development. 1. Reset
the head 2. If this does not resolve the error reload the firmware. 3. If still not resolved
try a previous controlled release.
Cause Firmware error.
[01702]
ErrorFamily Network
Error Message The network address is invalid
Service Information The IP address, subnet mask and default gateway of the network interface are
configured in decimal dotted notation. Decimal dotted notation requires the
configuration string to be in the form "xxx.xxx.xxx.xxx". The only acceptable variation is
that leading zeroes are not required ( i.e. 10.1.40.33 is acceptable ). Verify the IP
address, subnet mask and default gateway of the network interface.

Cause Invalid IP address, subnet mask or default gateway.

[01704]
ErrorFamily Network
Error Message Failure initializing the network interface
Service Information An error was returned while initializing the network interface of Turbo Treck TCP/IP. 1.
Look for any hardware failure such as fiber cable or GMCE or TH5 fiber module. 2. Verify
the IP address, subnet mask and default gateway of the network interface. 3. Reset the
head 4. If the problem remains reload firmware. 5. If the problem remains capture a
log of the error occurring and forward it to product development and then try using a
previous controlled release.

Cause

KODAK CONFIDENTIAL
Copyright Feb2021
[01705]
ErrorFamily Network
Error Message The network interface loopback test is invalid
Service Information Not relevant to TH5
Cause Not relevant to TH5
[01706]
ErrorFamily Network
Error Message Failure retrieving diagnostics from the network interface
Service Information An error was returned while retrieving diagnostics from the network interface of Turbo
Treck TCP/IP. This is an internal firmware error. 1. Reset the head 2. If the problem
remains reload firmware. 3. If the problem remains capture a log of the error occurring
and forward it to product development and then try using a previous controlled release.

Cause Firmware error.

[01707]
ErrorFamily Network
Error Message The telnet session handle is invalid
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.
Cause Firmware error.
[01708]
ErrorFamily Network
Error Message The telnet session state is invalid
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.
Cause Firmware error.
[01709]
ErrorFamily Network
Error Message The telnet session notification is invalid
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.
Cause Firmware error.
[01710]
ErrorFamily Network
Error Message The telnet session buffer is empty
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.
Cause Firmware error.
[01711]
ErrorFamily Network
Error Message The telnet session buffer is full

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.
Cause Firmware error.
[01712]
ErrorFamily Network
Error Message Failure opening a socket
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.

Cause Firmware error.

[01713]
ErrorFamily Network
Error Message Failure sending the BOOTP request
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.

Cause Firmware error.

[01714]
ErrorFamily Network
Error Message The file does not support reads
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.

Cause Firmware error.

[01715]
ErrorFamily Network
Error Message The file does not support writes
Service Information The file is a known file; but reading of the file is not supported. Verify that the file being
downloaded is a supported firmware file.
Cause Reading of the file is not supported.
[01716]
ErrorFamily Network
Error Message The file is unknown
Service Information Verify that the file being downloaded is a supported firmware file.
Cause File is unknown and not supported.
[01717]
ErrorFamily Network
Error Message The file is corrupt

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information This error indicates that the file that is attempting to be downloaded is corrupt. There is
is either data corruption during the firmware download, the binary file on the PC is
corrupt or this is an internal firmware error. 1. Try a file from a different source. 2.
Check for hardware issues leading to data corruption (fiber cable, GMCE or TH5 fiber
module. 3. If the problem remains capture a log of the error occurring and forward it to
product development and then try using a previous controlled release.

Cause Data corruption during download, corrupt binary file on PC or an internal firmware
error.
[01718]
ErrorFamily Network
Error Message The flags are invalid
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.

Cause Firmware error

[01719]
ErrorFamily Network
Error Message The buffer is invalid
Service Information This is an internal firmware error. 1. Reset the head 2. If the problem remains reload
firmware. 3. If the problem remains capture a log of the error occurring and forward it
to product development and then try using a previous controlled release.

Cause Firmware error

[01720]
ErrorFamily Network
Error Message The network interface loopback test has failed
Service Information An error was detected while performing a loopback test on the network interface. A
hardware failure is preventing normal function of the network interface or this is due to
an internal firmware error. 1. Reset head 2. If the problem still exists troubleshoot any
additional errors. 3. Investigate any hardware issues with the fiber cable, GMCE or
TH5. 4. Try a previous controlled release.

Cause Hardware failure or an internal firmware error.

[01721]
ErrorFamily Network
Error Message Unexpected software failure

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information When the network subsystem encounters an unexpected error, the firmware will crash
with this error code. If possible, the system will dump the filename and line number.
Return this information to the firmware developer for analysis and attempt to
determine the sequence of events that caused the error. In order to continue, the head
must be reset. It may be required to avoid the sequence of events that caused the error
to prevent re-occurrences of the error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause An unexpected firmware error in the network subsystem

[01722]
ErrorFamily Network
Error Message TCP/IP transfer failed
Service Information Something is preventing communication from the workstation to the TH5 or vice versa.
1. Check for hardware issues leading to data corruption (fiber cable, GMCE or TH5 fiber
module. 2. Confirm that DCAPI server is running on the workstation. 3. Restart the
workstation and power cycle the device. 4. If the problem remains capture a log of the
error occurring and forward it to product development and then try using a previous
controlled release.
Cause Data corruption, communication issue or an internal firmware error.
[01723]
ErrorFamily Network
Error Message TCP/IP file size is invalid
Service Information Something is preventing communication from the workstation to the TH5 or vice versa.
1. Check for hardware issues leading to data corruption (fiber cable, GMCE or TH5 fiber
module. 2. Confirm that DCAPI server is running on the workstation. 3. Restart the
workstation and power cycle the device. 4. If the problem remains capture a log of the
error occurring and forward it to product development and then try using a previous
controlled release.
Cause Data corruption, communication issue or an internal firmware error.
[01724]
ErrorFamily Network
Error Message TCP/IP socket is in use
Service Information Something is preventing communication from the workstation to the TH5 or vice versa.
1. Check for hardware issues leading to data corruption (fiber cable, GMCE or TH5 fiber
module. 2. Confirm that DCAPI server is running on the workstation. 3. Restart the
workstation and power cycle the device. 4. If the problem remains capture a log of the
error occurring and forward it to product development and then try using a previous
controlled release.
Cause Data corruption, communication issue or an internal firmware error.
[01800]
ErrorFamily Laser Diode
Error Message The LDD is in use by another task.

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information To prevent firmware conflicts, the laser diode driver can only be accessed by one user at
a time. Since the laser diode driver will wait for one user to complete an action before
the next user is allowed access, this error will indicate an internal firmware error. 1.
Reset the head 2. If this does not resolve the error reload the firmware. 3. If still not
resolved try a previous controlled release.

Cause Firmware error.

[01801]
ErrorFamily Laser Diode
Error Message Laser diode initialization failed.
Service Information During initialization, the laser diode driver attempts to read all NVS parameters and
configure the laser diode driver. This will initialize the entire laser diode driver and verify
all required resources. If any error occurs, the laser diode driver is disabled and this
error is returned for all monitor commands. Note that immediately after initialization,
the actual error that caused the initialization failure ( as well as this error ) will be
displayed on the diagnostic port. This may indicate corruption with the registry or an
internal firmware error. 1. Troubleshoot the error that caused the initialization failure.
2. Reset the head 3. If the problem remains reload firmware. 4. If the problem remains
capture a log of the error occurring and forward it to product development and then try
using a previous controlled release.

Cause Registry problems. Internal firmware error.

[01802]
ErrorFamily Laser Diode
Error Message The control mode is invalid.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[01803]
ErrorFamily Laser Diode
Error Message The control mode transition is invalid.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[01804]
ErrorFamily Laser Diode
Error Message The calibration timed out.
Service Information The error means that the process of turning on the laser and stabilizing the power seen
at the internal power sensor has taken more than the alloted time. Confirm that the
exposure parameter is set in the correct range. The head will likely require
replacement.

KODAK CONFIDENTIAL
Copyright Feb2021
Cause Unstable write laser power.
[01805]
ErrorFamily Laser Diode
Error Message Max current reached when trying to calibrate.
Service Information The laser power control loop will maintain the laser power by adjusting the laser current.
If the laser current exceeds the nominal current, a fatal fault will be generated
from a single occurence. As a result of the fatal fault, the laser diode driver is shutdown
and the system fault handler will shutdown the exposure head. The maximum allowed
current is 33A. Confirm that the exposure parameter is set correctly. Thermal head may
require replacement.

Cause Requested power is over specification, laser has degraded.

[01806]
ErrorFamily Laser Diode
Error Message Unexpected software failure.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause Unexpected firmware error in the ldd subsystem.

[01807]
ErrorFamily Laser Diode
Error Message Calibration is in progress.
Service Information The commands implemented by the exposure head are non-blocking.The host ( or user )
is required to wait until the calibration is complete before issuing the next command (
affecting the write laser ). This error code indicates that a calibration is in progress. Wait
for completion.

Cause Calibration is in progress.

[01808]
ErrorFamily Laser Diode
Error Message Command parameters are invalid.
Service Information This error indicates that a command line parameter is invalid. Verify the command line
parameters
Cause The user entered an invalid command parameters.
[01809]
ErrorFamily Laser Diode
Error Message Laser power is unstable.

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information While attempting to maintain the laser power, the laser power control loop error has
exceeded one percent. This is an alert only and not considered fatal.

Cause
[01810]
ErrorFamily Laser Diode
Error Message Laser is over temperature.
Service Information The write laser is over temperature (Over 42 dg C). Since the write laser is directly
cooled by the coolant check: 1. ambient temperature is within specification 2.device air
filters are clean 3. coolant level 4. coolant is flowing 5. coolant hoses are connected.

Cause Coolant flow or coolant temperature too high.

[01811]
ErrorFamily Laser Diode
Error Message No laser power detected.
Service Information During the calibration of the laser power no laser has been detected on the power
sensor. Troubleshoot any other errors that may have shut down the laser. Check laser
enable. If no other errors are occurring the head may require replacement.

Cause Laser shut down from a separate error, laser failure.

[01812]
ErrorFamily Laser Diode
Error Message The maximum number of callbacks exceeded.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[01813]
ErrorFamily Laser Diode
Error Message Operation is not permitted when laser is on.
Service Information The command or request cannot be performed while the laser is on. Turn the laser off
prior to issuing the command.
Cause Operation is not compatible with the laser being on
[01814]
ErrorFamily Laser Diode
Error Message No data is stored in the laser log file.
Service Information The ldd dump command has been issued and there is no information to dump.

Cause No information has been logged.

KODAK CONFIDENTIAL
Copyright Feb2021
[01815]
ErrorFamily Laser Diode
Error Message Operation is not permitted at this time.
Service Information The command or request cannot be performed. Check the sequence of commands that
have been issued.
Cause Operation is not compatible with the current setup. For example issuing LV commands
while plotting is in process.
[01816]
ErrorFamily Laser Diode
Error Message Laser running hot (Check coolant).
Service Information The write laser is over temperature.(38 dg C) Since the write laser is directly cooled by
the coolant check: 1. ambient temperature is within specification 2.device air filters are
clean 3. coolant level 4. coolant is flowing 5. coolant hoses are connected. (Alert only)

Cause Coolant flow or coolant temperature too high.

[01817]
ErrorFamily Laser Diode
Error Message Measured current does not match setpoint.
Service Information When turning on the laser in current mode the measured current does not match the
requested current. This is likely an electrical issue with the TH5 and the TH5 may
require replacement. It could be an issue with the measuring of the current and not an
actual output issue. If the head otherwise works then do not replace it.

Cause Current sensing failure or laser power supply issue.

[01818]
ErrorFamily Laser Diode
Error Message Invalid control level
Service Information An attempt was made to turn on the laser in power mode outside of the valid range of
4W - 10W, or, in current mode outside the valid range of 1A - 33A.
Cause Invalid command syntax.
[01819]
ErrorFamily Laser Diode
Error Message The laser power sensor has not been calibrated
Service Information The laser power sensor needs to be calibrated prior to turning on the laser in power
mode. This is done in production. If this error occurs in the field then 1. Reset the head
2. Reload the firmware 3. Load a previous controlled release 4. Capture the error and
log of events leading up to the error and escalate to product development.

Cause Laser power calibration has not been performed.

[01820]
ErrorFamily Laser Diode
Error Message Laser temperature too low or the sensor is not connected

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The write laser is too cold or the temperature sensor is not connected. Since the write
laser is directly cooled by the coolant check if the ambient temperature is within
specification. If the ambient temperature is within specification and the image quality
does not meet specification then replace head.

Cause Coolant temperature is too cold due to ambient temperature being out of specification
or thermal head failure.
[01900]
ErrorFamily System
Error Message The system is in use by another task
Service Information To prevent firmware conflicts, the system subsystem can only be accessed by one user
at a time. Since the system subsystem will wait for one user to complete an action
before the next user is allowed access, this error may be an internal firmware error.
Capture the error and events leading up to the error occurring. Forward this
information to product development. 1. Reset the head 2. If this does not resolve the
error reload the firmware. 3. If still not resolved try a previous controlled release.

Cause Internal firmware error.

[01901]
ErrorFamily System
Error Message The firmware upgrade is complete
Service Information The firmware version is used by the exposure head firmware during initialization to
detect firmware upgrades. Upon detection of a firmware upgrade, the exposure head
firmware will perform an auto-upgrade of the NVS parameters ( without requiring user
intervention ). This error code indicates that the auto-upgrade of the NVS parameters
has been successful. No action is required.

Cause A firmware upgrade has been successful.

[01902]
ErrorFamily System
Error Message The firmware upgrade has failed
Service Information The firmware version is used by the exposure head firmware during initialization to
detect firmware upgrades. Upon detection of a firmware upgrade, the exposure head
firmware will perform an auto-upgrade of the NVS parameters ( without requiring user
intervention ). This error code indicates that the auto-upgrade of the NVS parameters
has failed. This may be due to registry corruption or is an internal firmware error. 1.
Reset the head 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause
[01903]
ErrorFamily System
Error Message The command sequence is invalid

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information This error code indicates the sequence of host commands is invalid. For example, an
edge detect and focus find cannot be performed simultaneously, etc. 1. Verify
sequence of commands 2. If this does not resolve the error reload the firmware. 3. If
still not resolved capture the error and events leading up to the error occurring.
Forward this information to product development. 4. Try a previous controlled release.

Cause Invalid command sequence via diagnostic interface or an internal firmware error.

[01904]
ErrorFamily System
Error Message The head / plot command is invalid
Service Information Verify the previous monitor command and enter a valid head / plot command.

Cause The head / plot command is invalid.

[01905]
ErrorFamily System
Error Message The head / plot command is not supported
Service Information Verify the previous monitor command and enter a valid head / plot command.

Cause The head / plot command is invalid.

[01906]
ErrorFamily System
Error Message The series / system / NVS parameter is invalid
Service Information System parameters are the parameters in the exposure head that the host can read and
/ or write. Normally when the host writes a system parameter, the exposure head will
write the system parameter as required. When the host accesses a system parameter,
the host must identify the system parameter and specify the access type. This error
code indicates that either the system parameter doesn't exist or the system parameter
is read-only or write-only. 1. Verify previous command. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause The parameter doesn't exist or is not valid or internal firmware error.
[01907]
ErrorFamily System
Error Message The series / system / NVS parameter length is invalid

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information System parameters are the parameters in the exposure head that the host can read and
/ or write. Normally when the host writes a system parameter, the exposure head will
write the system parameter as required. When the host accesses a system parameter,
the host must identify the system parameter and specify the access type. This error
code indicates that either the system parameter doesn't exist or the system parameter
is read-only or write-only. 1. Verify previous command. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause The parameter doesn't exist or is not valid or internal firmware error.
[01908]
ErrorFamily System
Error Message Alert fault(s) have been discarded
Service Information Due to insufficient bandwidth of the datalink between the exposure head and the host,
all of the alert fault(s) could not be reported to the host. The exposure head will
perform all necessary internal handling for the alert fault(s) and then discard the alert
fault(s). This message is informational only.

Cause Alert faults have been discarded.

[01909]
ErrorFamily System
Error Message Fatal fault(s) have been discarded
Service Information Due to insufficient bandwidth of the datalink between the exposure head and the host,
all of the warning, shutdown and / or fatal fault(s) could not be reported to the host.
The exposure head will perform all necessary internal handling for the warning,
shutdown and / or fatal fault(s) and then discard the warning, shutdown and / or fatal
fault(s). This message is information only.

Cause Fatal fault(s) have been discarded

[01910]
ErrorFamily System
Error Message An Alert fault has been generated for testing
Service Information
Cause
[01911]
ErrorFamily System
Error Message A shutdown fault has been generated for testing
Service Information By request, the exposure head has generated a shutdown fault for testing purposes. No action is re q
Cause
[01912]
ErrorFamily System
Error Message The command syntax is invalid

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information This error indicates that the command could not be converted as a result of invalid
characters. For example, decimal numbers cannot include characters, unsigned
numbers cannot include a sign, etc. Verify the previous monitor command and correct
the syntax.
Cause The command syntax is invalid
[01913]
ErrorFamily System
Error Message The stroke clock frequency is too high ( > 700 kHz )
Service Information The exposure head supports a maximum stroke clock frequency of700 kHz. This error
code indicates that the host configuration requires a stroke clock frequency that
exceeds 700 kHz. The stroke clock frequency ( in kHz ) is calculated by multiplying the
SCLK's per revolution ( from the system parameter ) by the drum speed ( from the
system parameter ) and then dividing by 60 ( to convert the drum speed's minutes to
seconds ) and 1000 ( to convert Hz to kHz ). Since the SCLK's per revolution are
determined by the drum diameter and the mainscan DPI, the only solution is to reduce
the drum speed.

Cause The stroke clock frequency is too high

[01914]
ErrorFamily System
Error Message The host has specified an invalid plot setup
Service Information To support the test plot applet, the exposure head allows the host to override the plot
defaults and specify the plot setup. This error indicates that the host has specified an
invalid plot setup. Either the lvd polarity is invalid or the source of the image data is
invalid. Recreate the TPA test job and if the problem remains: 1. If this does not
resolve the error reload the firmware. 2. If still not resolved capture the error and
events leading up to the error occurring. Forward this information to product
development. 3. Try a previous controlled release.

Cause Corrupt job or controlled release error.

[01915]
ErrorFamily System
Error Message Unexpected software failure
Service Information When the system subsystem encounters an unexpected error, the firmware will crash
with this error code. If possible, the system will dump the filename and line number.
Return this information to the firmware developer for analysis and attempt to
determine the sequence of events that caused the error. In order to continue, the head
must be reset. It may be required to avoid the sequence of events that caused the error
to prevent re-occurrences of the error. 1. If this does not resolve the error reload the
firmware. 2. If still not resolved capture the error and events leading up to the error
occurring. Forward this information to product development. 3. Try a previous
controlled release.

Cause Internal firmware error.

[01916]
ErrorFamily System

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message The firmware downgrade is complete
Service Information The firmware version is used by the exposure head firmware during initialization to
detect firmware downgrades. Upon detection of a firmware downgrade, the exposure
head firmware will set the sys firmware version NVS parameter to the currently installed
version. This error code indicates that the auto-downgrade of the NVS parameter has
been successful. No action is required.

Cause A firmware downgrade has been successful.

[01917]
ErrorFamily System
Error Message There are shutdown faults present in the head
Service Information As a result of the shutdown fault, the system fault handler will shutdown the exposure
head. Note that this error code is also returned to the host as an unsolicited fatal fault.
Review the log for other errors. Troubleshoot the previous error as per documentation.

Cause A shutdown fault occurred.

[01918]
ErrorFamily System
Error Message Can not start plot when laser is off
Service Information The head has been told to enter plot mode but the laser is off. Check previous
command sequence. 1. Reset the head. 2. Check that a valid CR is installed. 3. If still
not resolved capture the error and events leading up to the error occurring. Forward
this information to product development. 4. Try a previous controlled release.

Cause Laser has been turned off prior to plotting.

[01919]
ErrorFamily System
Error Message Can not start plot when detecting the edge
Service Information The head has been told to enter plot mode while edge detection is in progress. Check
previous command sequence. 1. Reset the head. 2. If this does not resolve the error
check that a valid CR is loaded. 3. If still not resolved capture the error and events
leading up to the error occurring. Forward this information to product development. 4.
Try a previous controlled release.

Cause Intiating a plot during edge detection.

[02000]
ErrorFamily Light Valve
Error Message Unexpected software failure

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information When the light valve subsystem encounters an unexpected error, the firmware will
crash with this error code. If possible, the system will dump the filename and line
number. Return this information to the firmware developer for analysis and attempt to
determine the sequence of events that caused the error. In order to continue, the head
must be reset. It may be required to avoid the sequence of events that caused the error
to prevent re-occurrences of the error. 1. If this does not resolve the error reload the
firmware. 2. If still not resolved capture the error and events leading up to the error
occurring. Forward this information to product development. 3. Try a previous
controlled release.

Cause Internal firmware error.

[02001]
ErrorFamily Light Valve
Error Message Light valve initialization failed
Service Information During initialization, the light valve driver attempts to read all NVS parameters, initialize
the light valve control mode and initialize the state of all pixels. This will initialize the
entire light valve driver and verify all required resources. If any error occurs, the light
valve driver is disabled and this error is returned for all monitor commands. Note that
immediately after initialization, the actual error that caused the initialization failure ( as
well as this error ) will be displayed on the diagnostic port. This is either a corruption of
NVS parameters or an internal firmware error. 1. Reset the head. 2. If this does not
resolve the error reload the firmware. 3. If still not resolved capture the error and
events leading up to the error occurring. Forward this information to product
development. 4. Try a previous controlled release.

Cause
[02002]
ErrorFamily Light Valve
Error Message The LVD is in use by another task
Service Information To prevent firmware conflicts, the light valve driver can only be accessed by one user at
a time. Since the light valve driver will wait for one user to complete an action before
the next user is allowed access, this error will indicate an internal firmware error. 1.
Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02003]
ErrorFamily Light Valve
Error Message The control mode is invalid

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The light valve control mode is invalid. A valid mode is on, off or plot. 1. Verify previous
commands. 2. Reset the head. 3. If this does not resolve the error reload the firmware.
4. If still not resolved capture the error and events leading up to the error occurring.
Forward this information to product development. 5. Try a previous controlled release.

Cause Invalid command sequence via diagnostic interface or an internal firmware error.

[02004]
ErrorFamily Light Valve
Error Message The spot index is invalid
Service Information The light valve driver provides access to 128 spots where the spot range is 0 to 127.
Monitor commands allow the user to control spots ( turn spots on / off ), set the level of
spots and determine the spot state. This error indicates that an attempt was made to
access spots where either all or a portion of the spot range was invalid. Verify the
previous monitor command and enter a valid spot range

Cause The spot range is invalid.

[02005]
ErrorFamily Light Valve
Error Message The spot state is invalid
Service Information The light valve driver provides access to 128 spots where the spot state is on or off. This
error indicates that the spot state is invalid. Since the spot state is embedded in the
monitor commands, this error will indicate an internal firmware error. 1. Reset the
head. 2. If this does not resolve the error reload the firmware. 3. If still not resolved
capture the error and events leading up to the error occurring. Forward this information
to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02006]
ErrorFamily Light Valve
Error Message The pattern string has invalid characters
Service Information 1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still
not resolved capture the error and events leading up to the error occurring. Forward
this information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02007]
ErrorFamily Light Valve
Error Message The length of the pattern string is invalid
Service Information 1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still
not resolved capture the error and events leading up to the error occurring. Forward
this information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

KODAK CONFIDENTIAL
Copyright Feb2021
[02008]
ErrorFamily Light Valve
Error Message The stroke offset and / or width is invalid
Service Information This error indicates the stroke configuration is invalid. The offset and width must be a
multiple of 8, the stroke must not exceed the maximum number of pixels (128) and the
offset/stroke combination must not be physically blocked. The default values are 128
pixels and offset of 0. To configure this see the stroke command.

Cause Stroke width or offset is not a multiple of 8 or stroke width & offset results in an end
pixel that is greater than 128.
[02009]
ErrorFamily Light Valve
Error Message The LVD command was incorrectly entered.
Service Information This error means the LVD commands were entered incorrectly. Check previous
commands.
Cause Invalid command.
[02010]
ErrorFamily Light Valve
Error Message Timeout talking to LB through IIC Bus
Service Information Reset the head, reload firmware, if image quality issues are also present then replace
the head.
Cause
[02011]
ErrorFamily Light Valve
Error Message Communication error talking to LB through IIC Bus
Service Information Reset the head, reload firmware, if image quality issues are also present then replace
the head.
Cause
[02012]
ErrorFamily Light Valve
Error Message Attempt to start two IIC communications at once
Service Information Reset the head, reload firmware, if image quality issues are also present then replace
the head.
Cause
[02013]
ErrorFamily Light Valve
Error Message LVD is over temperature
Service Information The LV Driver is over temperature. Check that the operating conditions are in
specification. (Room temperature) Check that the device air filters are clean and
allowing proper air flow. Check that the coolant hoses are connected and the coolant is
flowing.
Cause Environment out of specification, device air filters not maintained, no coolant flow.

[02014]
ErrorFamily Light Valve

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message Hardware failure turning off the LVD
Service Information Light valve voltages are not within range. Reset the head, reload firmware, if image
quality issues are also present then replace the head.
Cause Internal electronic failure.
[02015]
ErrorFamily Light Valve
Error Message Hardware failure turning on the LVD
Service Information Light valve voltages are not within range. Reset the head, reload firmware, if image
quality issues are also present then replace the head.
Cause Internal electronic failure.
[02016]
ErrorFamily Light Valve
Error Message Attempting to adjust LVD settings during a plot is invalid
Service Information Wait for the current plot to complete before issuing LVD commands.
Cause LV command received while plot in progress.
[02017]
ErrorFamily Light Valve
Error Message Error changing polarity. Laser must be off
Service Information Turn the laser off prior to changing Light Valve polarity.
Cause The laser is on when attempting to change polarity.
[02100]
ErrorFamily Plot
Error Message The plot is in use by another task
Service Information To prevent firmware conflicts, the plot subsystem can only be accessed by one user at a
time. Since the plot subsystem will wait for one user to complete an action before the
next user is allowed access, this error will indicate entering plot commands prior to the
last one is complete or an internal firmware error. 1. If the error is in response to a
monitor command - wait until the plot completes. 2. Reset the head. 3. If this does not
resolve the error reload the firmware. 4. If still not resolved capture the error and
events leading up to the error occurring. Forward this information to product
development. 5. Try a previous controlled release.

Cause Plot command issued while previous plot not completed. Internal firmware error.

[02101]
ErrorFamily Plot
Error Message Plot initialization failed

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information During initialization, the plot subsystem attempts to read all NVS parameters, initialize
the plot mode, configure the image timing and the image data, configure the engine
synthesizer and configure the test pattern generator. If any error occurs, the plot
subsystem is disabled and this error is returned for all monitor commands. Note that
immediately after initialization, the actual error that caused the initialization failure ( as
well as this error ) will be displayed on the diagnostic port. This is either caused by nvs
parameter registration issues such as a corrupt registry or is an internal firmware error.
1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Registry problems. Internal firmware error.

[02102]
ErrorFamily Plot
Error Message The control mode is invalid
Service Information The plot control mode can either be image or off. Verify the previous monitor
command and enter a valid command. If the commands being entered are valid then
this may be an internal firmware error. 1. Reset the head. 2. If this does not resolve
the error reload the firmware. 3. If still not resolved capture the error and events
leading up to the error occurring. Forward this information to product development. 4.
Try a previous controlled release.

Cause Invalid command via diagnostic interface or an internal firmware error.

[02103]
ErrorFamily Plot
Error Message The image configuration is invalid
Service Information Ther image configuration has an invalid source of image timing, image data or the tpg
pattern is invalid. 1. Reset the head. 2. If this does not resolve the error reload the
firmware. 3. If still not resolved capture the error and events leading up to the error
occurring. Forward this information to product development. 4. Try a previous
controlled release.

Cause Invalid image configuration or internal firmware error.

[02104]
ErrorFamily Plot
Error Message The synthesizer configuration is invalid
Service Information The synthesizer configuration either has a drum speed of 0, drum or image size is less
than 1000 or greater than 4,194,303 pixels, the stroke clock frequency is greater than
7800 MHz, the invert flag is invalid, the overlap flag is invalid. Check drum size, image
size and media setup parameters. If the setup is correct then restart the device, check if
you have a valid CR, escalate to product development.

Cause Invalid setup or firmware error.

[02105]

KODAK CONFIDENTIAL
Copyright Feb2021
ErrorFamily Plot
Error Message The TPG configuration is invalid
Service Information This error occurs when the test pattern generator configuration is invalid. It is invalid if
the mainscan image size is less than 100 pixels or greater than 4,194,303 pixels. It also
invalid if the invert or overlap flag is invalid. If this error occurred after a monitor
command was issued then confirm and reissue a valid command. If it was in response to
a customer plot or a Test Plot Applet plot then: 1. Reset the head. 2. If this does not
resolve the error reload the firmware. 3. If still not resolved capture the error and
events leading up to the error occurring. Forward this information to product
development. 4. Try a previous controlled release.

Cause Invalid command or controlled release error.

[02106]
ErrorFamily Plot
Error Message The TPG label is invalid
Service Information This error occurs when the test pattern generator configuration is invalid. It is invalid if
the mainscan image size is less than 100 pixels or greater than 4,194,303 pixels. It also
invalid if the invert or overlap flag is invalid. If this error occurred after a monitor
command was issued then confirm and reissue a valid command. If it was in response to
a customer plot or a Test Plot Applet plot then: 1. Reset the head. 2. If this does not
resolve the error reload the firmware. 3. If still not resolved capture the error and
events leading up to the error occurring. Forward this information to product
development. 4. Try a previous controlled release.

Cause Invalid command or controlled release error.

[02107]
ErrorFamily Plot
Error Message The pattern data is invalid
Service Information This error occurs when the plot configuration is invalid. It is invalid if the mainscan
image size is less than 100 pixels or greater than 4,194,303 pixels. It also invalid if the
invert or overlap flag is invalid. If this error occurred after a monitor command was
issued then confirm and reissue a valid command. If it was in response to a customer
plot or a Test Plot Applet plot then: 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Invalid command or controlled release error.

[02108]
ErrorFamily Plot
Error Message The combination data is invalid

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information This error occurs when the plot configuration is invalid. It is invalid if the mainscan
image size is less than 100 pixels or greater than 4,194,303 pixels. It also invalid if the
invert or overlap flag is invalid. If this error occurred after a monitor command was
issued then confirm and reissue a valid command. If it was in response to a customer
plot or a Test Plot Applet plot then: 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Invalid command or controlled release error.

[02109]
ErrorFamily Plot
Error Message Invalid function parameter
Service Information This error occurs when the plot configuration is invalid. It is invalid if the mainscan
image size is less than 100 pixels or greater than 4,194,303 pixels. It also invalid if the
invert or overlap flag is invalid. If this error occurred after a monitor command was
issued then confirm and reissue a valid command. If it was in response to a customer
plot or a Test Plot Applet plot then: 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Invalid command or controlled release error.

[02110]
ErrorFamily Plot
Error Message The command packet is invalid
Service Information This error occurs when the plot configuration is invalid. It is invalid if the mainscan
image size is less than 100 pixels or greater than 4,194,303 pixels. It also invalid if the
invert or overlap flag is invalid. If this error occurred after a monitor command was
issued then confirm and reissue a valid command. If it was in response to a customer
plot or a Test Plot Applet plot then: 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Invalid command or controlled release error.

[02111]
ErrorFamily Plot
Error Message The protocol version is unsupported
Service Information The image data receiver provides support for post-screening raster manipulation ( PSRM
). The server for the image data receiver does not support the protocol version required
by the client. This error indicates that a firmware upgrade is required. This error should
not occur when using controlled release packages. Update to the latest supported
controlled release.

Cause Firmware version not supported.

KODAK CONFIDENTIAL
Copyright Feb2021
[02112]
ErrorFamily Plot
Error Message The sequence number is invalid
Service Information The image data receiver provides support for post-screening raster manipulation ( PSRM
). When opening a connection for the image data receiver, the client must select an
initial sequence number of zero. This error will indicate an internal firmware error. 1.
Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02113]
ErrorFamily Plot
Error Message Failure opening a socket
Service Information The image data receiver provides support for post-screening raster manipulation ( PSRM
). To initialize the server for the image data receiver, a UDP socket must be opened. This
error will indicate an internal firmware error. 1. Reset the head. 2. If this does not
resolve the error reload the firmware. 3. If still not resolved capture the error and
events leading up to the error occurring. Forward this information to product
development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02114]
ErrorFamily Plot
Error Message Failure binding the socket
Service Information The image data receiver provides support for post-screening raster manipulation ( PSRM
). To initialize the server for the image data receiver, the UDP socket must be bound to a
"well-known" address. This error will indicate an internal firmware error. Note that
enabling the debug information for the plot subsystem will display more specific
information. 1. Reset the head. 2. If this does not resolve the error reload the firmware.
3. If still not resolved capture the error and events leading up to the error occurring.
Forward this information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02115]
ErrorFamily Plot
Error Message Failure receiving from the socket

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The image data receiver provides support for post-screening raster manipulation ( PSRM
). To process the server for the image data receiver, command packets must be received
from the client. This error will indicate an internal firmwaret error. Note that enabling
the debug information for the plot subsystem will display more specific information. 1.
Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02116]
ErrorFamily Plot
Error Message Failure sending to the socket
Service Information The image data receiver provides support for post-screening raster manipulation ( PSRM
). To process the server for the image data receiver, response packets must be sent to
the client. This error will indicate an internal firmware error. Note that enabling the
debug information for the plot subsystem will display more specific information. 1.
Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02117]
ErrorFamily Plot
Error Message Failure getting the ARP entry
Service Information The image data receiver provides support for post-screening raster manipulation ( PSRM
). To configure the hardware to intercept data packets, the MAC address must be
determined based on the IP address. This error will indicate an internal firmware error.
Note that enabling the debug information for the plot subsystem will display more
specific information. 1. Reset the head. 2. If this does not resolve the error reload the
firmware. 3. If still not resolved capture the error and events leading up to the error
occurring. Forward this information to product development. 4. Try a previous
controlled release.

Cause
[02118]
ErrorFamily Plot
Error Message A partial swath is still buffered, the image may be corrupt
Service Information The quantity of image data received from the host does not match the quantity of image
data required for the image. As a result, a partial swath has not been imaged. Typically
this will result in corruption of the image. The FIFO's for the light valve driver were not
empty at the end of the plot. This may happen if the plot is aborted for a separate error
or by the user. Check the log for other errors and troubleshoot them.

Cause The image data is corrupt.

[02119]

KODAK CONFIDENTIAL
Copyright Feb2021
ErrorFamily Plot
Error Message The plot has been aborted due to multiple hosts
Service Information The exposure head will receive image data from a single host. This error code indicates
that multiple hosts are attempting to send image data to the exposure head. This will
likely be a controlled release error. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Controlled release error.

[02120]
ErrorFamily Plot
Error Message The plot has been aborted prematurely
Service Information The plot has been aborted prematurely. Either the host has aborted the plot
prematurely, the user has aborted the plot prematurely or an unrelated failure has
caused the plot to be aborted. Check the log for other errors and troubleshoot them.

Cause User, host or an error has aborted the plot.

[02121]
ErrorFamily Plot
Error Message The mainscan image size is mismatched, the image may be corrupt
Service Information A mismatch has been detected in the mainscan image size. Either the host has
incorrectly configured the mainscan image size or the host is generating an invalid
imaging signal. Specifically, the exposure head has determined the mainscan image size
by counting the number of SCLK's in the imaged swath and this does not match the
mainscan image size that has been configured by the host. This may be Pll related,
GMCE, Fiber cable or TH5.

Cause Pll, GMCE, Cabling or TH5 hardware issue.

[02122]
ErrorFamily Plot
Error Message FIFO underrun error, the image may be corrupt
Service Information The plot subsystem implements a swath buffer for the image data. This error indicates
that the FIFO used to transfer image from the swath buffer to the light valve has
underrun. This means that image data is going out faster than it is arriving. The host is
attempting to image the next swath before the exposure head is ready to image it.
Either the GMCE has incorrectly configured the mainscan image size or the host is
generating an invalid imaging signal. The causes of this may be PLL related, GMCE, Fiber
cable, TH5 or internal firmware error.

Cause Pll, GMCE, Cabling, TH5 hardware issue or internal firmware error.
[02123]
ErrorFamily Plot
Error Message FIFO overflow error, the image may be corrupt

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The plot subsystem implements a swath buffer for the image data. This error indicates
that the FIFO used to transfer image from the swath buffer to the light valve has
overflowed. This means that image data is going out slower than it is arriving.

Cause Pll, GMCE, Cabling or TH5 hardware issue.

[02124]
ErrorFamily Plot
Error Message SCLK overrun error, the image may be corrupt
Service Information The hardware received an unexpected SCLK pulse while processing image data. The
causes of this may be PLL related, GMCE, Fiber cable, TH5 or internal firmware error.

Cause Pll, GMCE, Cabling, TH5 hardware issue or internal firmware error.
[02125]
ErrorFamily Plot
Error Message Swath buffer overflow error, the image may be corrupt
Service Information The plot subsystem implements a swath buffer for the image data. This error indicates
that either the post-screening raster manipulation ( PSRM ) or the test pattern
generator ( TPG ) has tried to write to the swath buffer when the swath buffer was full.
When using post-screening raster manipulation ( PSRM ), typically this error will indicate
that the client has exceeded the window size. When using the test pattern generator (
TPG ), the generator will automatically halt when the swath buffer is full. This may
indicate a controlled release error. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Controlled release error.

[02126]
ErrorFamily Plot
Error Message The TPG pattern has not been found
Service Information The test plot pattern does not exist. Enter a pattern that exists.
Cause Invalid plot command.
[02127]
ErrorFamily Plot
Error Message Unexpected software failure

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information When the plot subsystem encounters an unexpected error, the firmware will crash with
this error code. If possible, the system will dump the filename and line number. Attempt
to determine the sequence of events that caused the error. In order to continue, the
head must be reset. It may be required to avoid the sequence of events that caused the
error to prevent re-occurrences of the error. 1. Reset the head. 2. If this does not
resolve the error reload the firmware. 3. If still not resolved capture the error and
events leading up to the error occurring. Forward this information to product
development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02128]
ErrorFamily Plot
Error Message The plot has been aborted because the datapath isn't ready
Service Information The host is imaging the next swath despite the exposure head indicating that it is not
ready. The exposure head will indicate that it is not ready because there is insufficient
data to image an entire swath. Troubleshoot other errors that are occurring. 1. Reset
the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Controlled release error.

[02200]
ErrorFamily Debug
Error Message The trace mode is invalid
Service Information The debug subsystem provides a trace buffer for debugging purposes during firmware
development. The trace mode can be one of the following: enable or disable. Verify the
previous monitor command and enter a valid trace mode. If the command entered is
correct this may be an internal firmware error that will require loading a previous
controlled release.
Cause Invalid command or internal firmware error.
[02201]
ErrorFamily Debug
Error Message The trace buffer is invalid
Service Information The debug subsystem provides a trace buffer for debugging purposes during firmware
development. This error indicates that the trace buffer was invalid while attempting to
display the trace entries. This is possibly memory corruption or an internal firmware
error. 1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If
still not resolved capture the error and events leading up to the error occurring.
Forward this information to product development. 4. Try a previous controlled release.
5. Replace the TH5.

Cause
[02300]
ErrorFamily Datalink

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message The DTL is in use by another task
Service Information To prevent firmware conflicts, the datalink subsystem can only be accessed by one user
at a time. Since the datalink subsystem will wait for one user to complete an action
before the next user is allowed access, this error will indicate an internal firmware error.
1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02301]
ErrorFamily Datalink
Error Message The datalink port state is invalid
Service Information An attempt was made either to open a datalink port that is already open or to close a
datalink port that is already closed. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.
Cause Internal firmware error.
[02302]
ErrorFamily Datalink
Error Message The logical channel is invalid
Service Information An attempt was made to access an invalid logical channel. The datalink subsystem
supports two logical channels. Typically the first logical channel is used for command
and response packets while the second logical channel is used for control and
unsolicited packets. This error will indicate an internal firmware error. 1. Reset the
head. 2. If this does not resolve the error reload the firmware. 3. If still not resolved
capture the error and events leading up to the error occurring. Forward this information
to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02304]
ErrorFamily Datalink
Error Message The datalink port is not idle
Service Information The algorithm for baud rate negotiation requires that the datalink be idle while re-
configuring the datalink. This error will indicate an internal firmware error. 1. Reset the
head. 2. If this does not resolve the error reload the firmware. 3. If still not resolved
capture the error and events leading up to the error occurring. Forward this information
to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02305]
ErrorFamily Datalink
Error Message The datalink has been corrupted

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The datalink has been corrupted. The datalink subsystem implements a protocol that
verifies the synchronization of the datalink. If the datalink becomes corrupted, the
datalink will be re-initialized. This is either caused by intermittent or faulty GMCE, Fiber
cable or TH5 or an internal firmware error. 1. Reset the head. 2. If this does not resolve
the error reload the firmware. 3. If still not resolved capture the error and events
leading up to the error occurring. Forward this information to product development. 4.
Try a previous controlled release. 5. Inspect and replace any defective hardware. (GMCE,
fiber cable, fiber module, TH5)

Cause Faulty communication hardware or internal firmware error.

[02306]
ErrorFamily Datalink
Error Message Failure opening a socket
Service Information The socket( ) API function of Turbo Treck TCP/TCP has failed.. The error may be normal,
but it should be handled internally. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Internal firmware error.

[02307]
ErrorFamily Datalink
Error Message Failure setting the socket options
Service Information The socket( ) API function of Turbo Treck TCP/TCP has failed.. The error may be normal,
but it should be handled internally. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.
Cause Internal firmware error.
[02308]
ErrorFamily Datalink
Error Message Failure binding the socket
Service Information The socket( ) API function of Turbo Treck TCP/TCP has failed.. The error may be normal,
but it should be handled internally. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.
Cause Internal firmware error.
[02309]
ErrorFamily Datalink
Error Message Failure listening to the socket

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information The socket( ) API function of Turbo Treck TCP/TCP has failed.. The error may be normal,
but it should be handled internally. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.
Cause Internal firmware error.
[02310]
ErrorFamily Datalink
Error Message Failure accepting the socket
Service Information The socket( ) API function of Turbo Treck TCP/TCP has failed.. The error may be normal,
but it should be handled internally. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Internal firmware error.

[02311]
ErrorFamily Datalink
Error Message Failure receiving the character(s)
Service Information The recv( ) API function of Turbo Treck TCP/TCP has failed. This error will indicate a
firmware development error. The error may be normal, but it should be handled
internally.
Cause Internal firmware error.
[02312]
ErrorFamily Datalink
Error Message Failure sending the character(s)
Service Information The send( ) API function of Turbo Treck TCP/TCP has failed. This error will indicate a
firmware development error. The error may be normal, but it should be handled
internally.
Cause Internal firmware error.
[02313]
ErrorFamily Datalink
Error Message Unexpected software failure
Service Information When the datalink subsystem encounters an unexpected error, the firmware will crash
with this error code. If possible, the system will dump the filename and line number.
Return this information to the firmware developer for analysis and attempt to
determine the sequence of events that caused the error. In order to continue, the head
must be reset. It may be required to avoid the sequence of events that caused the error
to prevent re-occurrences of the error. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Internal firmware error.

KODAK CONFIDENTIAL
Copyright Feb2021
[02400]
ErrorFamily Head Interface
Error Message The shutter control is invalid
Service Information Error no longer exists
Cause Error no longer exists
[02401]
ErrorFamily Head Interface
Error Message The control mode is invalid
Service Information Error no longer exists
Cause Error no longer exists
[02402]
ErrorFamily Head Interface
Error Message The command packet is invalid
Service Information Review previous command and enter valid command.
Cause Invalid command
[02403]
ErrorFamily Head Interface
Error Message The command packet length is invalid
Service Information Review previous command and enter valid command.
Cause Invalid command
[02404]
ErrorFamily Head Interface
Error Message The command code is not supported
Service Information Review previous command and enter valid command.
Cause Invalid command
[02405]
ErrorFamily Head Interface
Error Message The command parameter is invalid
Service Information Review previous command and enter valid command.
Cause Invalid command
[02406]
ErrorFamily Head Interface
Error Message Timeout waiting for the write laser
Service Information The host configures the write laser control mode by sending a command to the exposure
head. Typically the exposure head will attempt to configure the write laser control
mode and return an error code indicating success or failure. This error indicates that
the an error has occured configuring the write laser control mode that the exposure
head is not prepared to handle. This error is only returned as a "last resort". This is likely
due to an internal firmware error. Test turning on the write laser manually. If the laser
turns on manually: error occurring. Forward this information to product development.
4. Try a previous controlled release.

Cause Internal firmware error.

KODAK CONFIDENTIAL
Copyright Feb2021
[02407]
ErrorFamily Head Interface
Error Message The NVS parameter is not supported
Service Information The nvs parameter is not supported. Review the command entered and issue a valid
command.
Cause Invalid NVS parameter.
[02408]
ErrorFamily Head Interface
Error Message Failure writing the NVS parameter
Service Information This error indicates an error occurred while writing a NVS parameter. Enabling the
debug level for the head interface subsystem will display the parameter error. This
error will tend to indicate a problem with the registry. of events that caused the error
to prevent re-occurrences of the error. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If it is still not resolved replace the TH5.

Cause Corrupt registry

[02409]
ErrorFamily Head Interface
Error Message Failure translating the error information
Service Information Error no longer exists

Cause Error no longer exists

[02410]
ErrorFamily Head Interface
Error Message The error information is invalid
Service Information Error no longer exists
Cause Error no longer exists
[02411]
ErrorFamily Head Interface
Error Message Error no longer exists
Service Information Error no longer exists
Cause Error no longer exists
[02412]
ErrorFamily Head Interface
Error Message Error no longer exists
Service Information Error no longer exists
Cause Error no longer exists

KODAK CONFIDENTIAL
Copyright Feb2021
[02413]
ErrorFamily Head Interface
Error Message The unsolicited packet has been blocked
Service Information The default baud rate of the exposure head is 9600 baud and the default application
protocol of the exposure head is Thermal 1.0 / 1.7x compatible. However, the exposure
head supports a negotiation algorithm to change the baud rate and application protocol
as required. This error code indicates that unsolicited packets were blocked during the
negotiation and have most likely been discarded. While the error may be normal, it
should be handled internally by the firmware.

Cause Internal firmware error.

[02414]
ErrorFamily Head Interface
Error Message The requested application protocol is not supported
Service Information The default baud rate of the exposure head is 9600 baud and the default application
protocol of the exposure head is Thermal 1.0 / 1.7x compatible. However, the exposure
head supports a negotiation algorithm to change the baud rate and application protocol
as required. This error code indicates that unsolicited packets were blocked during the
negotiation and have most likely been discarded. While the error may be normal, it
should be handled internally by the firmware.

Cause Internal firmware error.

[02415]
ErrorFamily Head Interface
Error Message Unexpected software failure
Service Information When the head interface subsystem encounters an unexpected error, the firmware will
crash with this error code. If possible, the system will dump the filename and line
number. Return this information to the firmware developer for analysis and attempt to
determine the sequence of events that caused the error. In order to continue, the head
must be reset. It may be required to avoid the sequence of events that caused the error
to prevent re-occurrences of the error. 1. Reset the head. 2. If this does not resolve the
error reload the firmware. 3. If still not resolved capture the error and events leading
up to the error occurring. Forward this information to product development. 4. Try a
previous controlled release.

Cause Internal firmware error.

[02416]
ErrorFamily Head Interface
Error Message The media data handle is invalid
Service Information Error no longer exists
Cause Error no longer exists
[02500]
ErrorFamily Z Stage
Error Message The Z Stage is in use by another task.

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information To prevent firmware conflicts, the z-stage driver can only be accessed by one user at a
time. Since the z-stage driver will wait for one user to complete an action before the
next user is allowed access, this error will indicate an internal firmware error. 1. Reset
the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02501]
ErrorFamily Z Stage
Error Message The Z Stage state machine transition was invalid.
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid CR is being used.

Cause A separate fatal error or CR issue.

[02502]
ErrorFamily Z Stage
Error Message The Z Stage movement timed out.
Service Information The z-stage never arrived at the requested position. This likely means that the z-stage
never arrived at the home position. 1. Check the cable from z-stage motor to TH5 is
connected and doesn't have any visible damage. 2. Replace z-stage motor. 3. Replace
TH5
Cause Z-stage motor not connected. Z-stage motor failed.
[02503]
ErrorFamily Z Stage
Error Message A ZStage driver failure was reported.
Service Information Internal diagnostic on the z-stage driver has failed. Requires head replacement.

Cause Internal TH5 failure.

[02504]
ErrorFamily Z Stage
Error Message The Z Stage encountered an internal error.
Service Information 1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still
not resolved capture the error and events leading up to the error occurring. Forward
this information to product development. 4. Try a previous controlled release. 5.
Replace TH5
Cause Internal firmware error.
[02505]
ErrorFamily Z Stage
Error Message The commanded Z Stage location is invalid.
Service Information The commanded zstage position is not within the allowable range of 0 to 3000. Re-
enter the command using a valid location.
Cause Invalid command syntax.

KODAK CONFIDENTIAL
Copyright Feb2021
[02506]
ErrorFamily Z Stage
Error Message The Z Stage command was entered incorrectly.
Service Information Invalid command. Review the previous command and issue a valid command. See help
zst.
Cause Invalid command.
[02507]
ErrorFamily Z Stage
Error Message The Z Stage is currently moving.
Service Information A command has been issued while the z-stage is still processing the previous command.
Wait for the previous command to complete and then re-issue the command.

Cause Issuing a command while an operation is in progress or a firmware error.

[02508]
ErrorFamily Z Stage
Error Message The home signal was not as expected during homing.
Service Information This likely means that the z-stage never arrived at the home position. 1. Check the cable
from z-stage motor to TH5 is connected and doesn't have any visible damage. 2.
Replace z-stage motor. 3. Replace TH5
Cause Z-stage motor not connected. Z-stage motor failed.
[02509]
ErrorFamily Z Stage
Error Message The command was entered at an invalid time.
Service Information To prevent firmware conflicts, the z-stage driver can only be accessed by one user at a
time. Since the z-stage driver will wait for one user to complete an action before the
next user is allowed access, this error will indicate an internal firmware error. 1. Reset
the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Invalid command sequence.

[02510]
ErrorFamily Z Stage
Error Message The maximum number of callbacks exceeded.
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid CR is being used.

Cause Communication issue.

[02600]
ErrorFamily Edge Detect
Error Message The Edge Detect is in use by another task

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information To prevent firmware conflicts, the edge detect driver can only be accessed by one user
at a time. Since the edge detect driver will wait for one user to complete an action
before the next user is allowed access, this error will indicate an internal firmware error.
1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still not
resolved capture the error and events leading up to the error occurring. Forward this
information to product development. 4. Try a previous controlled release.

Cause Internal firmware error.

[02601]
ErrorFamily Edge Detect
Error Message The Edge Detect failed initialization
Service Information Edge detection failed initialization. This could be due to other failures such as the
carriage not moving or zstage not moving. Check for other errors that are occuring and
troubleshoot them. Otherwise: 1. Reset the head. 2. Replace the head.

Cause Other fatal error or internal TH5 failure.

[02602]
ErrorFamily Edge Detect
Error Message The Edge Detect mode is invalid
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid CR is being used.

Cause A separate fatal error or CR issue.

[02603]
ErrorFamily Edge Detect
Error Message The Edge Detect command was incorrectly entered
Service Information Invalid command. Review the previous command and issue a valid command. See help
edg or on the GMCE help edge.
Cause Invalid command.
[02604]
ErrorFamily Edge Detect
Error Message The Edge Detect had an internal failure
Service Information 1. Reset the head. 2. If this does not resolve the error reload the firmware. 3. If still
not resolved capture the error and events leading up to the error occurring. Forward
this information to product development. 4. Try a previous controlled release. 5.
Replace TH5
Cause Internal firmware error.
[02605]
ErrorFamily Edge Detect
Error Message The Edge Detect transition is invalid
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid Controlled Release is being
used.

KODAK CONFIDENTIAL
Copyright Feb2021
Cause A separate fatal error or Controlled Release issue.
[02606]
ErrorFamily Edge Detect
Error Message There are shutdown faults present in the head
Service Information As a result of the shutdown fault, the system fault handler will shutdown the exposure
head. Note that this error code is also returned to the host as an unsolicited fatal fault.
Review the log for other errors. Troubleshoot the previous error as per documentation.

Cause A shutdown fault occurred.

[02607]
ErrorFamily Edge Detect
Error Message Can not enter edge mode when laser is on
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid Controlled Release is being
used.
Cause Command sequence or Controlled Release issue.
[02608]
ErrorFamily Edge Detect
Error Message Can not enter edge mode when system is plotting
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid Controlled Release is being
used.
Cause Command sequence or Controlled Release issue.
[02609]
ErrorFamily Edge Detect
Error Message The over plate status is unknown
Service Information The status returned by the edge detect routine is unknown. Check plate loading, drum
edge positioning and that the plate type is qualified.
Cause Edge data results in unknown status.
[02610]
ErrorFamily Edge Detect
Error Message Operation is not permitted at this time.
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid Controlled Release is being
used.
Cause A separate fatal error, invalid command sequence or Controlled Release issue.

[02611]
ErrorFamily Edge Detect
Error Message Edge threshold has not been successfully set.
Service Information Check that the head firmware version matches the controlled release version. TH5
1.04.12 no longer requires an updated edge threshold parameter.
Check plate loading, drum edge positioning and that the plate type is qualified.
KODAK CONFIDENTIAL
Copyright Feb2021
Cause Edge data results inconclusive.
[02612]
ErrorFamily Edge Detect
Error Message Mainscan peak index is invalid.
Service Information Check zstage operation, plate loading, drum edge positioning and that the plate type is
qualified.
Cause Edge data results inconclusive.
[02613]
ErrorFamily Edge Detect
Error Message Currently setting the edge threshold.
Service Information A previous command is still in progress. Wait for command completion before issuing
the next command.
Cause Command still in progress.
[02614]
ErrorFamily Edge Detect
Error Message Fine edge detect failed
Service Information A coarse focus was found successfully but the fine focus failed. This likely happens when
the zstage position is changing from coarse find to fine find. This may happen when the
zstage motor is losing steps or the head is moving inconsistently on the z-stage. Possible
causes are the hold-down spring force too high, the return block spring too strong or too
weak, TH5 not mounted on carriage correctly or zstage motor failure.

This error is also often caused by a dirty window. Try replacing the removable window,
and also ensure that the final lens on the head itself is clean.
Cause Hold down springs, return block, mounting of TH5 or zstage motor failure.
Dirt on the removable window and/or final lens.
[02615]
ErrorFamily Edge Detect
Error Message Edge threshold init is required
Service Information This is likely due to an error in the sequence of commands. Review the previous
commands. If this error is occurring on customer jobs without diagnostic commands
being issued: 1. Check for other errors occurring. 2. A valid Controlled Release is being
used. 3. Reset.
Cause A separate fatal error, invalid command sequence or Controlled Release issue.

[02700]
ErrorFamily Fiber
Error Message Unexpected software failure.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause Unexpected firmware error in the ldd subsystem.

KODAK CONFIDENTIAL
Copyright Feb2021
[02701]
ErrorFamily Fiber
Error Message GTP IO transmit invalid
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.

KODAK CONFIDENTIAL
Copyright Feb2021
[02702]
ErrorFamily Fiber
Error Message GTP IO receive disparity
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.
[02703]
ErrorFamily Fiber
Error Message GTP IO receive invalid
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.
[02704]
ErrorFamily Fiber
Error Message GTP IO loss of synchronization
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.
[02705]
ErrorFamily Fiber
Error Message Transmit queue overrun
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.
[02706]
ErrorFamily Fiber
Error Message Receive packet error
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.
[02707]
ErrorFamily Fiber
Error Message Receive buffer overrun
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.
[02708]
ErrorFamily Fiber
Error Message Receive queue overrun
Service Information Check fiber, reboot workstation.
Cause Fiber cable or connection issue, workstation communication issue.
[02709]
ErrorFamily Fiber
Error Message The Fiber is in use by another task
Service Information Shouldn't see this in normal operation if in response to monitor commands wait for
previous operations to complete.
Cause Issuing a command while an operation is in progress or a firmware error.
[02800]

KODAK CONFIDENTIAL
Copyright Feb2021
ErrorFamily CR Board
Error Message The CRB is in use by another task.
Service Information Shouldn't see this in normal operation if in response to monitor commands wait for
previous operations to complete.
Cause Issuing a command while an operation is in progress or a firmware error.
[02801]
ErrorFamily CR Board
Error Message The CRB failed initialization.
Service Information Restart, check and install valid CR if persists escalate or replace head.
Cause Incompatible firmware versions, firmware error or head failure.
[02802]
ErrorFamily CR Board
Error Message Attempt to start two IIC communications at once.
Service Information Shouldn't see this in normal operation if in response to monitor commands wait for
previous operations to complete.
Cause Issuing a command while an operation is in progress or a firmware error.

[02803]
ErrorFamily CR Board
Error Message Communication error talking to CRB through IIC Bus.
Service Information Restart, check and install valid CR if persists escalate or replace head.
Cause Incompatible firmware versions, firmware error or head failure.
[02804]
ErrorFamily CR Board
Error Message Timeout talking to CRB through IIC Bus.
Service Information Restart, check and install valid CR if persists escalate or replace head.
Cause Incompatible firmware versions, firmware error or head failure.
[02805]
ErrorFamily CR Board
Error Message Unexpected software failure.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Unexpected firmware error in the CR Board subsystem.
[02806]
ErrorFamily CR Board
Error Message Operation not valid when CRB is enabled.
Service Information Restart, check and install valid CR if persists escalate or replace head.
Cause Incompatible firmware versions, firmware error or head failure.
[02807]
ErrorFamily CR Board
Error Message Operation not valid when CRB is not enabled.
Service Information Restart, check and install valid CR if persists escalate or replace head.

KODAK CONFIDENTIAL
Copyright Feb2021
Cause Incompatible firmware versions, firmware error or head failure.
[02808]
ErrorFamily CR Board
Error Message Timeout waiting for pictures.
Service Information Restart, check and install valid CR if persists escalate or replace head.
Cause Incompatible firmware versions, firmware error or head failure.
[02809]
ErrorFamily CR Board
Error Message Command was entered incorrectly.
Service Information Restart, check and install valid CR if persists escalate or replace head.
Cause Incompatible firmware versions, firmware error or head failure.
[02810]
ErrorFamily CR Board
Error Message Exposure/Gain is out of valid range.
Service Information Restart, check and install valid CR if persists escalate or replace head.
Cause Incompatible firmware versions, firmware error or head failure.
[02811]
ErrorFamily CR Board
Error Message The requested picture is not in the buffer.
Service Information Check command syntax.
Cause Invalid command syntax.
[02812]
ErrorFamily CR Board
Error Message The command was entered at an invalid time.
Service Information Wait for a valid time to issue the command. Restart, check and install a valid CR.

Cause Issuing a command while an operation is in progress or a firmware error.

[02813]
ErrorFamily CR Board
Error Message The maximum number of callbacks exceeded.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause Firmware error.

[02900]
ErrorFamily Focus
Error Message The Focus is in use by another task
Service Information Shouldn't see this in normal operation if in response to monitor commands wait for
previous operations to complete. If it persists restart, install a valid CR, escalate if it
persists.
Cause Issuing a command while a focus operation is in progress or a firmware error.

[02901]

KODAK CONFIDENTIAL
Copyright Feb2021
ErrorFamily Focus
Error Message The Focus failed initialization
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[02902]
ErrorFamily Focus
Error Message The Focus state machine transition was invalid.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause
[02903]
ErrorFamily Focus
Error Message The command was entered incorrectly.
Service Information
Cause
[02904]
ErrorFamily Focus
Error Message Too many pixels are saturated on CRB.
Service Information At the start of focus find we check for stuck pixels. If this error occurs during customer
operation then replace the head. If this error only occurs during diagnostic
troubleshooting then it is likely caused by an invalid command sequence.

Cause Invalid command sequence or head failure.

[02905]
ErrorFamily Focus
Error Message The pixel values are too low on CRB.
Service Information If this error occurs it is due to an internal firmware error.
Cause Firmware error.
[02906]
ErrorFamily Focus
Error Message A valid exposure and gain were not found
Service Information Coarse find failure. Check that a valid CR is installed. Check that the head is seated in
the carriage v-groove properly. Make sure zstage is connected and operational. Use zst
moveto 0 and 2000. Compare head position by pushing or marking the head position on
carriage. (2000 is 2mm). If not moving replace zstage motor, if still not moving replace
head. If zstage is moving and this error is occurring check carriage and drum are moving
properly.

Cause Incompatible firmware versions, incorrect head installation, zstage motor failure,
drum/carriage movement failure or head failure.

KODAK CONFIDENTIAL
Copyright Feb2021
[02907]
ErrorFamily Focus
Error Message An unexpected software error occurred
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Unexpected firmware error in the Focus subsystem.
[02908]
ErrorFamily Focus
Error Message The focus state machine is invalid
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Firmware error.
[02909]
ErrorFamily Focus
Error Message The Z Stage was in an unexpected state
Service Information This may be a result of a previous error. Restart device. Capture the error and events
leading up to the error occurring. Forward this information to product development. 1.
Reset the head 2. If this does not resolve the error reload the firmware. 3. If still not
resolved try a previous controlled release.

Cause Previous error, firmware issue.

[02910]
ErrorFamily Focus
Error Message The focus timed out waiting for the Z Stage
Service Information Check that the head is seated in the carriage v-groove properly. Make sure zstage is
connected and operational. Use zst moveto 0 and 2000. Compare head position by
pushing or marking the head position on carriage. (2000 is 2mm). Check carriage return
block spring. If not moving replace zstage motor. If still not resolved replace the head.

Cause Incorrect head installation, zstage motor failure, carriage return block spring failure,
head failure.
[02911]
ErrorFamily Focus
Error Message The focus is in progress
Service Information Wait for completion prior to issuing anymore commands.
Cause Commands issued before a previous operation has completed.
[02912]
ErrorFamily Focus
Error Message The find focus search range exceeds valid position

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information Check that the head is seated in the carriage v-groove properly. Make sure zstage is
connected and operational. Use zst moveto 0 and 2000. Compare head position by
pushing or marking the head position on carriage. (2000 is 2mm). If not moving replace
zstage motor. Replace carriage return block. If still not resolved replace the head.

Cause Incorrect head installation, zstage motor failure, carriage return block spring failure,
head failure.
[02913]
ErrorFamily Focus
Error Message There are shutdown faults present in the head
Service Information Troubleshoot any other errors that ocurred.
Cause Shutdown due to prior error.
[02914]
ErrorFamily Focus
Error Message Cannot enter focus find when laser is on
Service Information Turn laser off prior to performing focus find.
Cause Commands issued before a previous operation has completed.
[02915]
ErrorFamily Focus
Error Message Cannot enter focus find when system is plotting
Service Information Wait for prior operation to complete.
Cause Commands issued before a previous operation has completed.
[02916]
ErrorFamily Focus
Error Message Cannot enter focus find when system edge detecting
Service Information Wait for prior operation to complete.
Cause Commands issued before a previous operation has completed.
[02917]
ErrorFamily Focus
Error Message Coarse focus find failed
Service Information Check that the head is seated in the carriage v-groove properly. Check that the two hold
down springs are properly seated in their grooves. Make sure zstage is connected and
operational. Use zst moveto 0 and 2000. Compare head position by pushing or marking
the head position on carriage. (2000 is 2mm). If not moving replace zstage motor.
Replace carriage return block. If still not resolved replace the head.

Cause Incorrect head installation, zstage motor failure, carriage return block spring failure,
head failure.
[02918]
ErrorFamily Focus
Error Message Operation is not permitted at this time.
Service Information Wait for prior operation to complete.
Cause Commands issued before a previous operation has completed.
[02919]
ErrorFamily Focus

KODAK CONFIDENTIAL
Copyright Feb2021
Error Message Fine focus find failed
Service Information Check that the head is seated in the carriage v-groove properly. Check that the two hold
down springs are properly seated in their grooves. Make sure zstage is connected and
operational. Replace zstage motor. Replace carriage return block. If still not resolved
replace the head.

Cause Incorrect head installation, zstage motor failure, carriage return block spring failure,
head failure.
[02920]
ErrorFamily Focus
Error Message Not enough valid data to find focus
Service Information Repeat test. Check drum stability - focus find is performed at low rpm not at the
plotting speed. Check that the head is seated in the carriage v-groove properly. Check
that the two hold down springs are properly seated in their grooves. Make sure zstage
is connected and operational. Replace zstage motor. Replace carriage return block. If
still not resolved replace the head.

Cause Drum stability, incorrect head installation, zstage failure or head failure.

[02921]
ErrorFamily Focus
Error Message Focus find is required
Service Information Invalid command sequence. Perform a workstation or internal plot to automatically
perform focus find. Also can perform a manual focus find using the GMCE monitor
command head focus find.
Cause Focus find not performed and attempting to plot.
[03000]
ErrorFamily Recorder
Error Message The REC is in use by another task.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause This error is an internal firmware error.
[03001]
ErrorFamily Recorder
Error Message The Recorder failed initialization.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause This error is an internal firmware error.
[03002]
ErrorFamily Recorder
Error Message Record checksum is invalid.

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause This error is an internal firmware error.

[03003]
ErrorFamily Recorder
Error Message The command was entered incorrectly.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause This error is an internal firmware error.
[03004]
ErrorFamily Recorder
Error Message No record was found.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause This error is an internal firmware error.
[03005]
ErrorFamily Recorder
Error Message Too many corrupted entries.
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.

Cause This error is an internal firmware error.

[03100]
ErrorFamily Health
Error Message All health faults have been cleared
Service Information Informational message.
Cause
[03101]
ErrorFamily Health
Error Message The command syntax is invalid
Service Information Invalid command syntax.
Cause
[03102]
ErrorFamily Health
Error Message Unexpected software failure

KODAK CONFIDENTIAL
Copyright Feb2021
Service Information This error is an internal firmware error. Capture the error and events leading up to the
error occurring. Forward this information to product development. 1. Reset the head
2. If this does not resolve the error reload the firmware. 3. If still not resolved try a
previous controlled release.
Cause Unexpected firmware error in the Health subsystem.
[03110]
ErrorFamily Health
Error Message Head Controller temperature out of range [mask 0]
Service Information The head controller temperature is over 70 dg C. Check ambient temperature in
specification. Check device air filters are clean. Check the fan on the top of the TH5 is
functioning.
Cause Ambient temperature too high, device filters plugged, TH5 fan not functioning.

[03111]
ErrorFamily Health
Error Message LVD voltage level not as expected [mask 2]
Service Information If this error occurs and image artifacts are present and can't be resolved, then replace
the head.
Cause Internal electronic failure.
[03112]
ErrorFamily Health
Error Message Invalid image data [mask 3]
Service Information Attempting to image over the maximum supported screen. Image within specification.

Cause Image data is over screening limit.

[03113]
ErrorFamily Health
Error Message LVD is over temperature [mask 4-8]
Service Information Check coolant level, flow and temperature. Try reversing flow in case of a blockage in
the head. Replace head if image artifacts are present and can't be resolved. LB
Temperature Main is over 75 dg C. LB Temperature 1, 2,3 or 4 is over 100 dg C.

Cause Coolant temperature is too high or not flowing.

[03114]
ErrorFamily Health
Error Message Voltage Range Error [mask 9]: (VTT - 0.75V)
Service Information If this error occurs and head is not operating correctly then replace the head.

Cause Internal electronic failure.

[03115]
ErrorFamily Health
Error Message Voltage Range Error [mask 10]: (MGT - 1.2V)
Service Information If this error occurs and head is not operating correctly then replace the head.

KODAK CONFIDENTIAL
Copyright Feb2021
Cause Internal electronic failure.
[03116]
ErrorFamily Health
Error Message Voltage Range Error [mask 11]: (1.5V)
Service Information If this error occurs and head is not operating correctly then replace the head.

Cause Internal electronic failure.

[03117]
ErrorFamily Health
Error Message Voltage Range Error [mask 12]: (VTT-DDR - 0.75V)
Service Information If this error occurs and head is not operating correctly then replace the head.

Cause Internal electronic failure.

[03118]
ErrorFamily Health
Error Message Voltage Range Error [mask 13]: (FPGA 1.2V)
Service Information If this error occurs and head is not operating correctly then replace the head.

Cause Internal electronic failure.

[03119]
ErrorFamily Health
Error Message Voltage Range Error [mask 14]: (3.3V)
Service Information If this error occurs and head is not operating correctly then replace the head.
Cause Internal electronic failure.
[03120]
ErrorFamily Health
Error Message Voltage Range Error [mask 15]: (-5.0V)
Service Information If this error occurs and head is not operating correctly then replace the head.
Cause Internal electronic failure.
[03121]
ErrorFamily Health
Error Message Voltage Range Error [mask 16]: (5.0V)
Service Information If this error occurs and head is not operating correctly then replace the head.
Cause Internal electronic failure.
[03122]
ErrorFamily Health
Error Message Voltage Range Error [mask 17]: (10.0V)
Service Information If this error occurs and head is not operating correctly then replace the head.
Cause Internal electronic failure.
[03123]
ErrorFamily Health
Error Message Voltage Range Error [mask 18]: (48V)

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Copyright Feb2021
Service Information Check 48V device power supply, check cabling, connections, replace head if other issues
are present and this cannot be resolved.
Cause 48V PS Voltage out of range, cabling issue or TH5 electronic failure.
[03124]
ErrorFamily Health
Error Message Voltage Range Error [mask 19]: (FAN - 48)
Service Information If this error occurs and head is not operating correctly then replace the head.
Cause Internal electronic failure.
[03125]
ErrorFamily Health
Error Message Voltage Range Error [mask 20]: (GND)
Service Information Check 48V PS and cabling. This occurs if ground is measured as greater than 0.5V or less
than -0.5V. Issue hdw adc command to verify. If problem persists and other issues are
present then replace the TH5.
Cause 48V PS issue, power cabling issue, TH5 electronic failure.
[03126]
ErrorFamily Health
Error Message Running HCPB hot [mask 1]: Check coolant
Service Information Check fan is operating, coolant flow and room ambient temperature is within
specifications.
Cause Coolant not flowing, room temperature too high or TH5 fan not operating.
[03127]
ErrorFamily Health
Error Message Error on Fiber link [mask 21]
Service Information Check fiber cable and connections.
Cause Fiber cable or connection issue at MCE or TH5.

KODAK CONFIDENTIAL
Copyright Feb2021