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How To Connect To A VPN

A VPN allows users to securely access a company's computer network from home as if they were in the office. It works by creating a virtual "tunnel" to the network. To use the VPN, users download the FortiClient VPN app, scan a QR code to set up two-factor authentication with their phone, and then enter their username, password, and rotating 6-digit token from their phone each time they connect. When finished working, users disconnect from the VPN application.

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139 views3 pages

How To Connect To A VPN

A VPN allows users to securely access a company's computer network from home as if they were in the office. It works by creating a virtual "tunnel" to the network. To use the VPN, users download the FortiClient VPN app, scan a QR code to set up two-factor authentication with their phone, and then enter their username, password, and rotating 6-digit token from their phone each time they connect. When finished working, users disconnect from the VPN application.

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How to Connect to a VPN

Working from home

What is a VPN?
A VPN is a secure connection that allows you to access the City of Salisbury computer network just
as if you were on site. Think of a VPN like a virtual Tunnel back to Council’s premises.

VPN Tunnel

City of
You at home
Salisbury
on a work
Computer
computer
Network

Overview of how you would regularly use the VPN:

 Open the VPN application on your computer (FortiClient)


 Enter your CoS username, password
 Enter the security token from your mobile phone
 Start working
 Disconnect when you finish work

First time set-up


NOTE: Scanning the QR Code is only done the first time you set up the VPN. If you have already
scanned the QR Code for your token please proceed to section ‘Connect to VPN for daily work’ (Steps
7 -12)

1. Download the FortiToken Mobile app from the


Play Store (Android) or App Store (iPhone) on
your mobile phone

2. On your mobile phone, open the FortiToken


app.

3. Press Scan Barcode

4. In your work email inbox, open the attachment QR Code


in the email from activate-
token@salisbury.sa.gov.au. Locate the QR

1
How to Connect to a VPN
Working from home

Code. Keep it on your computer screen.

5. With FortiToken open on your phone, point


your phone camera at the QR code on your
computer screen

6. FortiToken will generate a 6 digit “passcode” on


your phone called a token. A new token will
generate every 30 seconds. If you cannot see
the token, press the eye icon.

Proceed to step 7

Connect to VPN for daily work


Security of data is of utmost importance when using a VPN, so you will be required to verify your
identity using a secure token from your phone each time you login to the VPN.

NOTE: At this point you need to be using an internet connection that is either your mobile hotspot,
home Wi-Fi, City of Salisbury Free Wi-Fi or Salisbury Guest Wi-Fi (Orange Grove and Docks on site will
not work). Steps 8-13 need to occur each time a connection back to the CoS network via VPN is
required.

7. On your work computer, open FortiClient


application from your desktop

8. Click Remote Access in the left menu

2
How to Connect to a VPN
Working from home

9. Enter your City of Salisbury computer username


and password

10. Click Connect

11. Enter the 6-digit token from your mobile


phone. (if the numbers are not displayed e.g. - -
- - - - click the eye icon to show the token
numbers)

12. This is what a successful VPN Connection looks like:


At this stage, you can put your phone aside.

13. Minimise the FortiClient application so it is


open but sits on your bottom task bar.

14. Start working.

15. When you finish work for the day, disconnect


from the FortiClient application on your
computer and close it.

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