Scribd
Upload
54 views2 pages

03 Laboratory Worksheet 14

This document contains an individual activity assignment with 3 essay questions about effective workplace communication and conflict resolution. [1] The first question asks how a person can communicate effectively with colleagues. The response emphasizes the importance of face-to-face communication, listening actively, asking for clarification, and discussing things openly and professionally. [2] The second question asks for an example of a workplace conflict and how it could be resolved. The response gives the example of a mistake caused by poor communication and suggests addressing the situation immediately, openly discussing it without blame, and setting clear expectations for the future. [3] The third question asks about the importance of managing and resolving workplace conflicts. The response states that managing

Uploaded by

Darryl Paed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
54 views2 pages

03 Laboratory Worksheet 14

This document contains an individual activity assignment with 3 essay questions about effective workplace communication and conflict resolution. [1] The first question asks how a person can communicate effectively with colleagues. The response emphasizes the importance of face-to-face communication, listening actively, asking for clarification, and discussing things openly and professionally. [2] The second question asks for an example of a workplace conflict and how it could be resolved. The response gives the example of a mistake caused by poor communication and suggests addressing the situation immediately, openly discussing it without blame, and setting clear expectations for the future. [3] The third question asks about the importance of managing and resolving workplace conflicts. The response states that managing

Uploaded by

Darryl Paed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

TH1806

Name: Darryl James I. Paed BTLED-HE 3:2A Date: March 16, 2022

INDIVIDUAL ACTIVITY (30 points)

ESSAY (3 items x 10 points). Answer the following items in no more than five (5) sentences. Write your answer
on the space provided.

1. How can a person communicate effectively when working with colleagues? Discuss your answer.

Use face to face communication- it is more personal than sending an email. When you are face-to-face,
both you and your coworker can discuss things openly, quickly and professionally. And listen as your
coworkers speak, it is important to listen and pay close attention to what they are saying. Listening will
show your coworkers that you genuinely care about their point of view. If you are unclear on the
speaker’s message, ask politely for clarification.

2. Give at least one (1) example of a workplace conflict and provide suggestions on how this can
be resolved.

Poor communication resulted in a mistake. Inadequate communication is one of the most common
conflicts faced by business leaders. Whether it’s a set of instructions that were miscommunicated or
a comment that was taken the wrong way, a communication conflict can quickly result in tension,
poor productivity, and of course, errors. To handle this, begin by addressing the situation
immediately after it happens. Openly discuss the conflict with those involved without fanning the
flames or pointing fingers. Once you’ve thoroughly explored what happened, set clear expectations
for the future. Make expectations clear and measurable. Employee expectations are measurable
goals that outline steps to follow for success.

3. What is the importance of managing and resolving workplace conflicts and difficulties?

Managing conflict well can help find creative solutions to internal relationship issues, and can help to
prevent environments that breed negativity, stress, demotivation and general employee unrest. And
also it’s important because conflict resolution can help bring people together once an issue is put to
rest. One of the most important elements in conflict resolution is choosing to tackle problems as a
team, rather than attacking each other.
Rubric for scoring:

SCORE
CRITERIA PERFORMANCE INDICATORS POINTS Essay Essay Essay
#1 #2 #3
Provided pieces of evidence, supporting details, and factual
Content 6
scenarios
Used correct grammar, punctuation, spelling, and
Grammar 2
capitalization
Organization
Expressed the points in a clear and logical arrangement 2
of Ideas
TOTAL 10

03 Laboratory Worksheet 1 *Property of STI


Page 1 of 1

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy