DIGIMERGE TOUCH™

H.264 DIGITAL VIDEO RECORDER WITH

TOUCH SENSITIVE CONTROL

INSTRUCTION MANUAL
English Version 1.0

DH200 SERIES

Right For Business™

www.digimerge.com
Copyright © 2009 Digimerge Technology Inc.
Thank you for purchasing this product. Digimerge is committed to providing our
customers with a high quality, reliable security solution.
This manual refers to the following models:
• DH200 Series
• DH200P Series

For more information on this product, firmware updates, and accessory products, please
visit us at:

www.digimerge.com

CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT

REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the products ' enclosure that may be of
sufficient magnitude to constitute a risk of electric shock
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT

EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE

OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your
video product, safety is a major factor in the design of every instrument. However, safety is your
responsibility too. This sheet lists important information that will help to assure your enjoyment
and proper use of the video product and accessory equipment. Please read them carefully before
operating and using your video product.

8. Ventilation - Slots and openings in the case are

Installation provided for ventilation to ensure reliable operation
of the video product and to protect it from
1. Read and Follow Instructions - All the safety and overheating. These openings must not be blocked or
operating instructions should be read before the covered. The openings should never be blocked by
video product is operated. Follow all operating placing the video equipment on a bed, sofa, rug, or
instructions. other similar surface. This video product should
never be placed near or over a radiator or heat
2. Retain Instructions - The safety and operating register. This video product should not be placed in
instructions should be retained for future reference. a built-in installation such as a bookcase or rack
unless proper ventilation is provided or the video
3. Heed Warnings - Comply with all product manufacturer’s instructions have been
warnings on the video product and in followed.
the operating instructions.
9. Attachments - Do not use attachments unless
4. Polarization - Do not defeat the safety recommended by the video product manufacturer as
purpose of the polarized or they may cause a hazard.
grounding-type plug.
10. Camera Extension Cables – Check the rating of your
A polarized plug has two blades with extension cable(s) to verify compliance with your
one wider than the other. local authority regulations prior to installation.

A grounding type plug has two blades 11. Water and Moisture - Do not use this video product
and a third grounding prong. near water. For example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement, near
The wide blade or the third prong are provided for a swimming pool and the like.
your safety.
Caution: Maintain electrical safety. Powerline
If the provided plug does not fit into your outlet, operated equipment or accessories connected to
consult an electrician for replacement of the obsolete this unit should bear the UL listing mark of CSA
outlet certification mark on the accessory itself and should
not be modified so as to defeat the safety features.
5. .Power Sources - This video product should be This will help avoid any potential hazard from
operated only from the type of power source electrical shock or fire. If in doubt,
indicated on the marking label. If you are not sure of contact qualified service
the type of power supply to your location, consult personnel.
your video dealer or local power company. For video
products intended to operate from battery power, or 12. Accessories - Do not place this
other sources, refer to the operating instructions. video equipment on an unstable
cart, stand, tripod, or table. The
6. Overloading - Do not overload wall outlets of video equipment may fall, causing
extension cords as this can result in the risk of fire serious damage to the video
or electric shock. Overloaded AC outlets, extension product. Use this video product only with a cart,
cords, frayed power cords, damaged or cracked wire stand, tripod, bracket, or table recommended by the
insulation, and broken plugs are dangerous. They manufacturer or sold with the video product. Any
may result in a shock or fire hazard. Periodically mounting of the product should follow the
examine the cord, and if its appearance indicates manufacturer’s instructions and use a mounting
damage or deteriorated insulation, have it replaced accessory recommended by the manufacturer.
by your service technician.

7. Power Cord Protection - Power supply cords should

be routed so that they are not likely to be walked on
or pinched by items placed upon or against them,
paying particular attention to cords at plugs,
convenience receptacles, and the point where they

iii
Service Use
13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall
equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or
may expose you to dangerous voltage or other aerosol cleaners. Use a damp cloth for cleaning.
hazards. Refer all servicing to qualified service
personnel. 20. Product and Cart Combination - Video and cart
combination should be moved with care. Quick stops,
14. Conditions Requiring Service - Unplug this video excessive force, and uneven surfaces may cause the
product from the wall outlet and refer servicing to video product and car combination to overturn.
qualified service personnel under the following
conditions. 21. Object and Liquid Entry - Never push objects for any
kind into this video product through openings as they
A. When the power supply cord or plug is may touch dangerous voltage points or “short-out”
damaged. parts that could result in a fire or electric shock.
Never spill liquid of any kind on the video product.
B. If liquid has been spilled or objects have fallen
into the video product. 22. Lightning - For added protection for this video
product during a lightning storm, or when it is left
C. If the video product has been exposed to rain unattended and unused for long periods of time,
or water. unplug it from the wall outlet and disconnect the
antenna or cable system. This will prevent damage
D. If the video product does not operate normally to the video product due to lightning and power line
by following the operating instructions. Adjust surges.
only those controls that are covered by the
operating instructions. Improper adjustment of
other controls may result in damage and will often
require extensive work by a qualified technician
to restore the video product to its normal
operation.

E. If the video product has been dropped or the

cabinet has been damaged.

F. When the video product exhibits a distinct

change in performance. This indicates a need for
service.

15. Replacement Parts - When replacement parts are

required, have the service technician verify that the
replacements used have the same safety
characteristics as the original parts. Use of
replacements specified by the video product
manufacturer can prevent fire, electric shock or
other hazards.

16. Safety Check - Upon completion of any service or

repairs to this video product, ask the service
technician to perform safety checks recommended
by the manufacturer to determine that the video
product is in safe operating condition.

17. Wall or Ceiling Mounting - The cameras provided

with this system should be mounted to a wall or
ceiling only as instructed in this guide, using the
provided mounting brackets.

18. Heat - The product should be situated away from

heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that
produce heat.

General Precautions

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General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a
water dampened cloth for cleaning.
3. Do not use this unit in humid or wet places.
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet
should not be blocked.
5. During lightning storms, or when the unit is not used for a long time, disconnect the power
supply, antenna, and cables to protect the unit from electrical surge.

FCC CLASS A NOTICE

NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s
instruction manual, may cause harmful interference with radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case you will be required to correct the
interferene at your own expense.

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and
LVD. Therefore, it is designated to provide reasonable protection against interference and will not
cause interference with other appliance usage.
However, it is imperative that the user follows this manuals guideline to avoid improper usage
which may result in damage to the unit, electrical shock and fire hazard injury
In order to improve the feature functions and quality of this product, the specifications are subject
to change without notice from time to time.

www.digimerge.com

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Features

• H.264 compression, supports D1 resolution video recording

• Security Certified Hard Disk with up to 2TB of data storage
• Backup through USB port to flash and optical drives*
• Excellent quality live and recorded video and audio
• CMS application supports up to 10 DVRs simultaneously, 64 individual channels, view
& playback
• GUI with mouse for easy set-up and programming
• 3G Smart phone viewing and control with Windows Mobile™*
• Lite Touch pad control

*Please visit www.digimerge.com/Touch for information, firmware, and compatibility updates for mobile viewing

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TABLE OF CONTENTS
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mouse Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Touch Panel Tips and Tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Enabling/Disabling Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Virtual Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Multi-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Repositioning Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Sequential Setup (Auto Sequence) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Video Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Schedule Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sequential Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Auto Sequence with Front Panel and Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CAMERA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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 MOTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
RECORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
SCHEDULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Stopping Scheduled Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Overnight Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
EMAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
MISC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ACCOUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
DISK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Formatting Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Overwrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Disk Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
INFO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
External USB HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
USB CD/DVD-RW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Time Search and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Viewing Backup Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using MCD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
DVR NetView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing DVR NetView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using DVR NetView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding a DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Editing a DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Deleting a DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
DVR NetView Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
DVR NetView Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Live Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
DVR Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Camera Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Onscreen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

viii
 Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Clearing Health Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Health Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Health Report Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remote Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Remote Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Remote Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Local Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
File Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Playing Backup Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Creating a Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Editing a Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Deleting a Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Virtual DVR Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring a Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Deleting Cameras from a Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Remote Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Sequential Setup (Auto Sequence) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
CAMERA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
MOTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
RECORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
SCHEDULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
EMAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Appendix B: Setting up Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
What Do I Need? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How Do I Find My IP and MAC addresses? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Finding Your External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

ix
 How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Appendix C: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Appendix D: Connecting PTZ Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compatible PTZ Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Appendix E: Connecting Additional External Monitors . . . . . . . . . . . . . . . 79
Appendix F: Connecting Motion / Alarm Devices . . . . . . . . . . . . . . . . . . . . 80
Appendix G: Full Connectivity Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Appendix H: Replacing the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Appendix I: Using Listen-in Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Appendix J: Converting Video Files to AVI. . . . . . . . . . . . . . . . . . . . . . . . . . 86
Playing AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Appendix M: Remote Viewing using Internet Explorer . . . . . . . . . . . . . . . 88
Using Live Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Appendix N: DVR Properties and Log Files . . . . . . . . . . . . . . . . . . . . . . . . . 90
DVR Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Virtual DVR Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
CMS Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
DVR Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Advanced Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

x
GETTING STARTED
The system comes with the following components:

DIGIMERGE TOUCH DIGITAL VIDEO RECORDER

POWER SUPPLY
REMOTE CONTROL

MOUSE INSTRUCTION MANUAL,

ETHERNET CABLE QUICKSTART GUIDE, &
SOFTWARE CD

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY
BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM,
INCLUDING ALL COMPONENTS SHOWN ABOVE.

1
BASIC SETUP
1. Connect the cameras
a. Connect BNC cameras to the BNC ports on the
rear panel.

Figure 1.0 Connect BNC cameras to the system

2. Connect a monitor
a. Connect a VGA cable (not included) from the VGA
port on the rear panel to the VGA port on your
monitor.
OR
b. Connect a BNC terminated cable from one of the
Video OUT ports to a TV or CCTV monitor.

Figure 1.1 Connect to a VGA or CCTV monitor, or a TV

3. Connect the mouse (USB or PS/2)

a. Connect the mouse to the USB mouse port on the
rear panel.
NOTE: If using a PS/2 mouse, a USB adapter will
be required (not included).

4. Connect the Ethernet cable

a. Connect an Ethernet cable to the LAN port on the
rear panel of system; connect the other end of the Figure 1.2 Connect an Ethernet cable and mouse
Ethernet cable to an empty LAN port on your
router or switch (not included).

5. Connect the power cable

a. Connect the power supply to the DC 12V port on
the rear panel of the system; connect the power
cable to an outlet, power strip, or surge protector.
Figure 1.3 Connect the power cable

2
FRONT PANEL
1 2 3 4 5 6 7 8 9

10 11 12 13 14 15

*8-channel model shown.

1. Channel buttons: Press to view channels individually in full-screen.*

2. : Press to increase values in menu options.

3. : Press to switch between full-screen single channel, quad, and split-screen display views.

4. : Press to confirm menu options.

5. / : Press to perform the following:
• Live viewing: Start/Stop recording (password required for stoppage)
• Playback: Increase reverse playback speed 1X, 2X, 4X, 8X, and 16X
• Menu: Move cursor left
6. CLR: Press to perform the following:
• Live viewing: Show/hide onscreen display (OSD)
• Playback: Play/pause playback
• Menu: Move cursor up

7. /: Press to perform the following:

• Live viewing: Start/stop scheduled recording (Recording Schedule must already be configured;
password required for stoppage)
• Playback: Increase forward playback 1X, 2X, 4X, 8X, and 16X
• Menu: Move cursor right
8. LEDs: REC will be solid red during recording; HDD will flash green when the system is accessing the
HDD.
9. POWER: Press to power the system ON/OFF (password required).

3
Front Panel

Front Panel (cont’d.)

1 2 3 4 5 6 7 8 9

10 11 12 13 14 15

10. : Press to decrease values in menu options.

11. : Press to open/close the Time Search menu.

12. : Press to open/close the Backup menu.

13. MENU/ESC: Press to open/close the Main Menu; press to close menu windows.

14. /„: Press to perform the following:

• Live viewing: Open the Log menu
• Playback: Stop playback
• Menu: Move cursor down
15. USB Port: Connect a USB flash drive, HDD, or optical drive for critical data backup; connect a USB
flash drive for firmware upgrades.

4
REAR PANEL
1 2 3 4 5 6 7

8 9 10 11 12

1. CAMERA IN: Camera input ports for BNC cameras.

2. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor or DVR.
3. AUDIO IN: One 3.5" RCA port (mono) for recording audio from an audio capable camera (not included).
4. VGA: VGA port to connect the system to a VGA monitor.
5. LAN: Connect an Ethernet cable to connect the system to a router or switch (not included).
6. MOUSE: USB port to connect a USB or PS/2 mouse (PS/2 mouse requires USB adapter).
NOTE: Do not connect a USB flash drive to the "Mouse" port. The USB port on the front panel has been
specifically designed for high-speed data transfer to a USB flash drive.
7. ALARM IN: Alarm block to connect external alarm or motion devices (not included).
8. SPOT OUT: Video output to connect the system to an external monitor (not included). Spot Out mode
only displays channels switching in an automatic sequence.
9. AUDIO OUT: One 3.5" RCA port (mono) for audio output.
10. RS422 / 485 / OUT: Connection block for an RS422/485 PTZ camera (not included).
NOTE: The RS232 ports are for development purposes only. A PTZ camera cannot be controlled from
these ports.
11. DC 12V: Port for 12V DC 3A power supply (included).
12. Exhaust fan: Do not block. Keep clear to allow for proper ventilation.

5
REMOTE CONTROL
1. LED Indicator: Flashes red with every button-press.
2. POWER: Press to power the system ON/OFF 1
(password required).
3. Navigation/Menu: 2 9
• S: Press to move cursor up
• T: Press to move cursor down
• W: Press to move cursor left 10
• X: Press to move cursor right 3
• MENU: Press to open the Main Menu
11
4. : Press to switch between single channel
full-screen, quad, and split-screen displays.
4
5. : Press to confirm menu options/selections. 12
5
6. Playback controls:
• : Press to increase reverse playback speed 1X,
2X, 4X, 8X, and 16X. 6
• WX: Press to begin playback; press to switch
between forward and reverse playback
• : Press to increase forward playback speed 1X,
2X, 4X, 8X, and 16X

• : During playback, press to pause; press

repeatedly for frame-by-frame playback; during 7
live viewing, press to open the PTZ menu
• „: Press to stop playback

• : During playback, press to pause; press

repeatedly for frame-by-frame playback; during
live viewing, press to Spot Out. 8
7. Channel buttons: Press to view channels 1~8
individually in full-screen; press to input passwords;
when entering camera titles, press for
alpha-numeric characters.

8. : Press to open the Time Search menu. You can use the channel buttons on the remote
9. CANCEL/ESC: Press to close menu windows; press control to enter numbers, letters, and other
to show/hide the on-screen display (OSD); press to characters.
clear channel indicators (loss, alarm, etc.).
10. +: Press to increase values in menu options.
11. - : Press to decrease menu options in menu options.
12. z: Press to start/stop manual recording.

6
MOUSE CONTROL
The mouse is the primary control device for the system. To
connect a USB mouse:
• Connect a USB / PS/2 mouse to the USB port on the rear panel—DO
NOT connect the mouse to the USB port on the front panel. The USB 1 2
port on the front panel is strictly intended for data transfer.
1. Left-Button: While in a split-screen display mode, 3
double-click an individual channel to view it in full-screen;
double-click again to return to the split-screen display mode.
While navigating menus, click to select a menu option;
double-click to open the next menu.
2. Right-Button: Right-click anywhere on the screen to open the Virtual Remote; double-click anywhere
on the screen to return to the previous menu.
3. Scroll-Wheel: Move the scroll wheel up or down to increase/decrease the value of a selected menu
option.

Mouse Tips
When using the mouse, the ENTER and EXIT buttons appear in the top-right
corner of every menu window. When you change system settings and
configurations, click to confirm your changes.

Touch Panel Tips and Tricks

If using the Touch panel, you will often use the following
buttons when controlling the system:
• CLR: Menus: move cursor up; Playback: pause playback; Live
viewing: show/hide OSD; clear channel icons

• /„: Menus: move cursor down; Playback: stop playback; Live

viewing: open Log menu
• / : Menus: move cursor left; Playback: increase reverse
playback speed; Live viewing: start/stop recording

• /: Menus: move cursor right; Playback: increase forward

playback speed; Live viewing: start/stop scheduled recording
• Press the MENU/ESC button to open the main menu AND close
windows/exit
NOTE: This manual refers to the CANCEL/ESC button on the remote control for closing/exiting menu windows. If
using the front panel, press MENU/ESC to close/exit menu windows.

• Press the button to increase values for selected menu options

• Press the button to decrease values for selected menu options

• Press the button to enter/confirm.

7
USING THE SYSTEM
To power the system ON/OFF:
1. Connect the power cable to the port on the rear panel.
2. Press the POWER button on the front panel or remote control.
NOTE: You need to press the Power button for initial startup only. The system will load the live
viewing screen on subsequent resets.
NOTE: You will need to input your system password (by default, 000000) to power off the system.

Quick Setup
By default, the system has Quick Setup enabled. Quick Setup lets you quickly adjust the time and
record mode on the system. The system menu will appear as the Quick Setup menu with only Time
and Record options available.

Figure 2.0 Quick Setup menu

Using Quick Setup

Use Quick Setup to set the time and configure basic recording settings.
To set the time:
1. Under the Time tab, select DATE and press the ENTER button. Enter the month, day, and year.
2. Select TIME and enter the time (hh/mm/ss).
NOTE: If using the mouse, you will enter the date and time with the Virtual Keyboard.

3. Press the ENTER button to save your changes.

To configure recording settings:

1. Stop ALL RECORDING on the system. Enter your system password (by default, 000000).
2. Under the RECORD tab, select RECORD MODE and select one of the following: CIF 4CH,
FIELD 4CH, FRAME 4CH, CIF 8CH, FIELD 8CH, FRAME 8CH, or CIF + FRAME.
NOTE: If "CIF + FRAME" recording mode is selected, only channel 1 will record in frame—the
remaining channels will record in CIF.
3. Under the RECORD tab, select RECORDING DAYS. Press the +/ - buttons and select 12
HOURS, 1~6 DAYS, 1~20 WEEKS, or NONE.

8
 Using the System

Using Quick Setup (cont’d.)

4. Under PRIORITY, select QUALITY (the quality of the video) or RATE (frames per second). If you
select RATE, the video quality and frames per second will be at the lowest possible setting.
This will reduce overall video quality, but will maximize the available hard drive space. Adjust
this setting to best suit your recording environment and security needs. For details on
configuring recording options, see “RECORD” on page 24.
NOTE: The necessary recording parameters will appear under RECORD SETUP INFO at the
bottom of the Quick Setup window.
5. Press the ENTER button to save your settings.

Enabling/Disabling Quick Setup

You must disable Quick Setup in order to access the full system main menu.
To disable Quick Setup:
1. Under the ADVANCED tab, select RUN ADVANCED.
2. Select ON and press the ENTER button. The window closes. Quick Setup has been disabled.
The full main menu will appear when you press the MENU button.
To enable Quick Setup:
1. Press the MENU button. The Main menu opens.
2. Select DISPLAY and press the ENTER button.
3. Under the DISPLAY SETUP tab, move the cursor to QUICK SETUP, select ON and press the
ENTER button.
4. Press the CANCEL/ESC button to exit.
5. Press the MENU button again to open the Quick Setup menu.

Password
The default system password is 000000. However, you do not have to enter a password upon initial
startup. You can enable this option in Main Menu>System>General. For details, see “GENERAL”
on page 29. For complete information on changing your password and managing users on the
system, see “ACCOUNT” on page 29.

Figure 3.0 Enable password (optional)

9
Using the System

On-Screen Display
The system shows the following for all display views:

4 6

5 8

Figure 4.0 Main system display

1. Recording: "REC" indicates that continuous recording is enabled on at least one channel.
NOTE: If REC does not appear on the onscreen display the system is NOT RECORDING.

2. Display: Show live video and playback in single channel full-screen, quad, and split-screen
configurations.
3. Camera Status: Will display a green Motion icon, purple Loss icon, or red Alarm icon.

4. Channel number: By default, the individual channel number appears at the bottom of the frame with
either a RED number (recording) or WHITE number (no recording).
NOTE: A white number may mean that a channel has been assigned motion recording. For
details, see “Recording” on page 16.

5. Status: Shows recording, display type, and network status. "R" indicates recording;
indicates schedule recording.
NOTE: Always check for these icons. If "R" does not appear in the status bar, the system is NOT
RECORDING. If does not appear in the status bar, Schedule Recording is NOT ENABLED.

6. Channel Title: You can customize the channel with a unique name for each channel. See
“CAMERA” on page 23.
7. Date/Time: Shows the date (mm/dd/yyyy), day of the week, and time (24-hour clock).
8. HDD/Record days: The percentage of free space remaining on the hard disk; number of recording days
remaining.

10
 Using the System

Using the Virtual Remote

Right-click anywhere on the screen to open the Virtual
Remote. The Virtual Remote gives you quick access to
many of the system’s features using only a USB mouse
(included).
1
1. Quick Function Keys:
• : Time Search • Backup
• Window Positioning • : Display Mode
• : Log • Zoom
• : Spot Out • : PTZ
• System Info
2
2. Navigation/Menu:
• S: Move cursor up
• T: Move cursor down
• W: Move cursor left
• X: Move cursor right
• MENU: Press to open/close the Main Menu; press to close menu
windows

• : ENTER/confirm menu options/selections 3

• : Close menu windows; press to show/hide the onscreen

display (OSD); press to clear channel indicators (loss, alarm,
etc.)
• +: Increase values in menu options.
• - : Decrease menu options in menu options
3. Playback controls:
4
• „: Stop playback
• : Increase reverse playback speed 1X, 2X, 4X, 8X, and 16X
• X: Start playback; press to switch between forward and reverse
playback
• : Increase forward playback speed 1X, 2X, 4X, 8X, and 16X
Figure 4.1 Virtual Remote
• z: Start manual recording (if scheduled recording is not active)

• : Starts/stops Schedule Recording

• : During playback, click to pause; click repeatedly for

frame-by-frame playback; during live viewing, click to open the
PTZ menu
• : During playback, click to pause; click repeatedly for
frame-by-frame playback; during live viewing, click to SPOT
OUT
4. Channel buttons: Click to view channels 1~8 individually in full-screen; click to input passwords; when entering
camera titles, click for alpha-numeric characters.

11
Using the System

Playback
During playback, you can right-click anywhere on the
screen to open a condensed version of the Virtual Remote. 1
1. Navigation/Menu:
• S: Move cursor up
• T: Move cursor down
• W: Move cursor left
• X: Move cursor right
• ZOOM: Click to open/close the Zoom windows. Click to activate
2
zoom then click + / - to increase 2X, 4X.

• : Click to confirm menu options/selections 3

• : Click to close menu windows; click to show/hide the onscreen
display (OSD); click to clear channel indicators (loss, alarm, etc.)
Figure 4.2 Virtual Remote during Playback
• +: Increase values in menu options.
• - : Decrease menu options in menu options
2. Playback controls:
• „: Stop playback
• : Increase reverse playback speed 1X, 2X, 4X, 8X, and 16X
• X: Start playback; press to switch between forward and reverse playback
• : Increase forward playback speed 1X, 2X, 4X, 8X, and 16X

3. Quick Function Keys:

• : Click to open the Time Search menu

• : Click to open the Log menu

• : During playback, click to pause; click repeatedly for frame-by-frame playback
• : During playback, click to pause; click repeatedly for frame-by-frame playback

Using the Virtual Keyboard

When configuring certain options, such as Camera Title, the Virtual Keyboard opens to make
mouse input easier.

Figure 4.3 Virtual Keyboard

12
 Using the System

Setting the Time

It is highly recommended to set the time on the system prior to doing any recording.
NOTE: All recording must be stopped on the system in order to set the time.

Figure 5.0 Time menu

To set the date and time:

1. Stop recording on the system by pressing / on the front panel, or pressing the button
on the remote control and enter your 6-digit system password (by default, 000000).
NOTE: If using the mouse, right-click and then click on the Virtual Remote.
2. Press the MENU button to open the system menu. Select SYSTEM and press the ENTER
button. The System menu opens.
3. Select the TIME tab.
4. Select DATE and enter the date (mm/dd/yyyy).
5. Select TIME and enter the time (hh/mm/ss).
NOTE: If using the mouse, use the Virtual Keyboard to enter the date and time.

6. Press the ENTER button to save your changes.

7. Press / on the front panel, or press the button on the remote control to resume
Continuous Recording.
NOTE: If using the mouse, right-click and then click on the Virtual Remote.

13
Using the System

Multi-Screen Display
The system can display channels in full-screen single channel, quad, and multi split-screen
displays.

Full-Screen Quad Split-Screen 1 Split-Screen 2

(16-channel
models only)

Repositioning Channels
You can reposition the channels on the display screen. This can be very useful when monitoring a
live location(s).
To reposition the display channels:
1. Using the mouse, remote control, or front panel, place the main display screen in either a
quad display, or in a multi split-screen configuration.
NOTE: Repositioning will not work if the main display screen is in full-screen single channel.

1. Using the mouse, right-click anywhere on the screen to open the Virtual Remote.
2. From the Virtual Remote, click . The Blue Window cursor appears in the top-left channel
(typically channel 1).
3. Reposition the channels through the following:
• Remote Control: Press the button for the channel you wish to place in the location of the Blue
Window cursor. For example, if the cursor is on channel 1, and you want to have channel 4 in
its location, press the 4 button on the remote control
• Front Panel: Press the button for the channel you wish to place in the location of the Blue
Window cursor

Figure 6.0 Blue Window cursor is in channel 1 Figure 6.1 Channels repositioned
Press the 3 button to move channel 3 to the channel 1 Channel 3 is now in the channel 1 position.
position.

4. Press the STWX to change the location of the Blue Window cursor.
5. Press the ENTER button to save your settings.

14
 Using the System

Zoom
Use the system’s built-in 2X digital zoom to get a closer look at images in full-screen (full-screen
mode only).
To use zoom:
1. From live viewing, press the number buttons on the front panel or remote control to select a
channel to view in full-screen.
NOTE: The zoom function will not work if the main display screen is in quad or split-screen
configurations.
2. Press the ENTER button. The OSD disappears. A black frame appears in the center of the
screen.

OPTIONAL:
Once the frame is visible,
you can also perform the
following:
• Press + / - to shrink the
frame
• Press the ENTER button
to zoom in 2X

Figure 7.0 Zoom frame (full-screen only)

3. Once the frame is visible, perform any of the following:

• Press STWX to move the frame anywhere on the screen
• Press the ENTER button to zoom in 1X
• Press + to zoom in 2X; press - to zoom out 1X
• Press STWX to scan the image
4. Press the CANCEL/ESC button to exit zoom and return to live viewing.

Sequential Setup (Auto Sequence)

Sequential Setup (Auto Sequence) allows you to view connected cameras in an automatic
sequence. Sequential Setup can include both full-screen and split screen modes.
For more details on Sequential Setup, see see “Sequential Setup” on page 22.

15
RECORDING
By default, the system is set to immediately record at startup from connected cameras—
continuous recording. It is highly recommended to keep continuous recording on at all times.
The system can perform Continuous Recording, Event Recording, and Schedule Recording.
However, the system can only perform one type of recording at a given time.

Continuous Recording
By default, all camera channels are enabled with continuous recording. During Continuous
Recording, the REC icon appears in the top left corner of the OSD, "R" appears in the status bar
at the bottom of the OSD, and any connected cameras will have their channel numbers in RED (see
figure 0.0).

• In this example,
Continuous Recording is
1 2 on ALL channels (default)

3 4

Figure 8.0 Continuous recording on all channels (4CH model shown)

Event Recording
The system includes three modes of event recording:
• Motion: The system only records when motion is detected by the affected camera
• Alarm: The system records when an alarm or sensor is triggered
• Video Loss: The system records when a camera is disconnected or suffers video loss. The
system employs a pre-record function to capture video seconds before the video loss occurred
You can customize the recording parameters (video quality, frames-per-second) of Event Recording in the
Record menu. See “RECORD” on page 24.

16
 Recording

Motion
Motion Detection must be applied to specific cameras. If you assign Motion Detection to a camera,
that camera will only record when a motion event is triggered. The camera enabled with Motion
Detection will have a WHITE number on the OSD (see figure 8.1).

• In this example, motion

detection was assigned to
1 2 camera 4, so the channel
number is WHITE
3 4 • Continuous Recording
remains on channels 1~3

Figure 8.1 Motion assigned to channel 4 (4CH model shown)

NOTE: A white number can also indicate that recording on a camera has been disabled. For
better security it is highly recommended to keep continuous recording for all cameras on at
all times. Use caution when assigning motion detection to specific cameras.
When motion is detected by the camera, the motion icon will appear, and the channel number will
turn RED (see figure 8.2).

• In this example, motion was

1 2 detected on camera 4—the
motion icon appears and the
3 4 channel number turns RED
• Continuous Recording
remains on channels 1~3

Figure 8.2 Motion was detected on camera 4 (4CH model shown)

NOTE: Press the CANCEL/ESC button on the remote control, front panel, or Virtual Remote to
clear the motion icon.
NOTE: If you assign motion detection to ALL cameras, the REC icon will not appear in the top-left
corner, but the "R" will remain in the status bar of the OSD.

17
Recording

Alarm
When an alarm is triggered, the system will continue to record, but can apply unique recording
parameters that you can set in the Alarm menu (Main Menu>Alarm). For details, see “ALARM” on
page 24.
NOTE: Press the CANCEL/ESC button on the remote control, front panel, or Virtual Remote to
clear the alarm icon.

Video Loss
If a camera is disconnected or is damaged, the video loss icon will appear for the affected channel.
The channel number will turn WHITE.
NOTE: Once video has been restored, press the CANCEL/ESC button on the remote control,
front panel, or Virtual Remote to clear the video loss icon.

Schedule Recording
Schedule Recording can be set manually or at startup. Schedule Recording features customizable
recording parameters that you assign to each camera.
ATTENTION: Schedule Recording takes priority over all other recording modes.

Figure 8.3 Schedule Recording screen

The Schedule recording icon— —indicates schedule recording is enabled. If you do not see the
icon, schedule recording is NOT ENABLED.
For details on setting a recording schedule, see “SCHEDULE” on page 25.

Recording Audio
The system can record one channel of audio. You must have an audio enabled camera or
self-powered microphone connected to the system in order to use this function. For details on
connected audio recording devices, see “Appendix I: Using Listen-in Audio” on page 85.

18
PLAYBACK
View recorded video on the system through playback mode.

Figure 9.0 Playback display view

To begin playback:
1. Press the WX button on the remote control. The system will play the last few minutes of the
most recently recorded video.
2. Press the following buttons on the remote control to use playback functions:
• WX: Press to switch between forward and reverse playback
• : Press to pause playback; press repeatedly for frame-by-frame reverse playback
• : Press to pause playback; press repeatedly for frame-by-frame forward playback
• : Press to increase reverse playback speed 1X, 2X, 4X, 8X, and 16X
• : Press to increase forward playback speed 1X, 2X, 4X, 8X, and 16X
• „: Press to stop playback and return to live viewing

19
SEARCH
Search for recorded video data on the system using the Time Search menu.
To open the Time Search menu:
• Press the button on the front panel or remote control

Figure 10.0 Time Search menu

To search for recorded video:

1. Press WX to select the month.

2. PressT to move the cursor to the calendar. The date is highlighted with a black square.
3. Press STWX to select dates with either Alarm, Motion, or Normal recordings and press
the ENTER button. The detailed Time Search menu opens.

Figure 10.1 Time Search sub-menu

4. Press STWX to select recording blocks in Hour, Minute, or Camera and then press the
ENTER button. Recording blocks are distinguished by Alarm (red), Motion (green), and
Normal (orange).
5. Use the playback buttons on the remote control or the front panel to control playback.
6. Press „ to stop playback and return to live viewing.

20
USING THE MAIN MENU
To open the Main Menu:
• Press the MENU button on the front panel or the remote control
NOTE: Quick Setup must be disabled in order to view the full system Main Menu. For more
details see “Setting the Time” on page 13.

1 5

2 6

3 7

4 8

Figure 11.0 System Main Menu

1. DISPLAY: Adjust OSD borders, camera titles, colors, split-screen configuration, and Auto
Sequence settings.
2. CAMERA: Adjust brightness, color, contrast, title, PTZ settings, and enable/disable convert.
3. MOTION: Configure the motion grid, sensitivity, and motion recording time.
4. RECORD: Enable/disable recording for each camera; set video quality and frame rate.
5. ALARM: Enable/disable alarm recording for each camera; set alarm type, configure alarm
setup.
6. SCHEDULE: Customize four kinds of recording modes according to a daily or weekly
schedule.
7. NETWORK: Configure IP, email, and DDNS settings.
8. SYSTEM: Configure various system settings including date/time, quick setup, users, HDD
settings, and system information.

21
Using the Main Menu

DISPLAY Sequential Setup

Use the Display menu to configure Configure Sequential Setup (Auto Sequence)
the OSD and Auto Sequence settings.
settings.

Figure 12.1 Auto Sequence setup

Figure 12.0 Display menu
To configure Sequential Setup settings:
To change display settings: 1. Select the SEQUENTIAL SETUP tab and
1. Select the DISPLAY SETUP tab, and configure the following:
configure the following: • DWELL TIME: Set from 1~30 seconds.
• STATUS BAR: Select to Show or Hide the • SEQ. MODE: Set the display mode, from single
status bar on the OSD. channel full-screen to 8-channel
• CAMERA: Select to show the CAMERA NO. or split-screen
the CAMERA TITLE or both. NOTE: You must select one of these
• BORDER LINE: Set the color for the borders display modes to enable Auto Sequence
of the OSD: WHITE, BLACK, DARK GREY, or mode. If none of these modes are
GREY selected, Auto Sequence will not begin.
• BACKGROUND: Set the background color for • FULL SCREEN: Select channels for
disconnected cameras on the main display: full-screen display. If selected, these
GRAY, WHITE, BLUE, or DARK GREY channels will appear in full-screen during
• SPLIT MODE: Set up to four split-screen Auto Sequence mode
display modes
2. Press the ENTER button to save your
settings and enable Auto Sequence. Auto
Sequence will immediately begin.
• QUICK SETUP: Select ON/OFF to enable/disable 3. Press the DISPLAY button to stop Auto
the quick setup menu Sequence.
2. Press ENTER to save your changes and Auto Sequence with Front Panel and
exit. Remote Control
Once you have configured the Auto Sequence
settings in the Display menu, you can use the
remote control to turn Auto Sequence on/off.
To enable/disable Auto Sequence:
1. Press and hold on the front panel or
remote control for 2 seconds.
2. To exit press . The main screen will
return to a quad display.

22
 Using the Main Menu

CAMERA MOTION
Configure various camera settings, Configure the motion grid and
such as brightness, contrast, title, motion sensitivity for specific
and covert. channels.
NOTE: If motion detection is applied to a
camera, the system will record from that
camera only when motion is detected.

Figure 13.0 Camera menu

To configure camera settings:

1. Under CAMERA SELECTION, press WX to
select the camera.
2. Press T to configure the following:
• COVERT: Select YES/NO. If YES, the camera
channel will be obscured from live viewing to
give the impression that no camera is Figure 14.0 Motion menu
recording. Use this option if the display
monitor is in public view. To configure motion settings:
1. Under RECORD TIME, adjust the time from
NOTE: The Covert channel will use the 10~300 seconds.
same background color as a
NOTE: The set recording time is
disconnected camera. To change the
applicable to all channels.
background color, see “DISPLAY” on
page 22. 2. Press T to select CAMERA SELECTION
• BRIGHTNESS, CONTRAST, COLOR: Adjust and press WX to select the camera.
from 0~100. 3. Press T to select SENSITIVITY, and adjust
• TITLE: Use the alpha-numeric buttons on the from 1~20. The higher the number, the
remote control to enter a name/title for the greater the sensitivity.
camera. Press WX to move the cursor left/ 4. Press T to select MOTION GRID. Press +
right. If you make a mistake, press CANCEL/ to move the cursor to the Motion Grid.
ESC to return to the Main Menu and start
again. 5. Press + to select blocks on
the grid. A green motion icon
• PTZ MODEL: Select the model of your
connected PTZ camera (not included).
appears on the grid.

• PTZ ID: Enter your PTZ ID (PTZ ID should • Press STWX to select a
match the camera channel to which you have block on the grid
connected the PTZ camera)
3. Repeat for other camera connected to the
system.
4. Press ENTER to save your settings. Press
CANCEL/ESC to close remaining menu
windows.

23
Using the Main Menu

• Press + enable/disable motion sensitivity. 3. Press ENTER to save your settings. Press
Disabled blocks are colored grey. Active CANCEL/ESC to close remaining menu
blocks will be turquoise-colored when motion windows.
is detected. Move an object in front of the
selected camera to test sensitivity and ALARM
enable/disable the appropriate blocks
• Press - to exit the grid
Configure recording parameters for
alarm recording.
• Press WX to select All/Clear
Select ALL. NOTE: An external alarm device is not included
and then press +.
with the system.
6. Press ENTER to save your
settings. Press CANCEL/ESC Clear.
to close remaining menu
windows.

RECORD
Configure recording parameters for
each channel.

Figure 16.0 Alarm menu

To configure alarm settings:

1. Under RECORD SETUP, press ST to
select a camera. Press WX to select an
option and press + / - to configure the
following:
• USE: Select ON/OFF. If OFF, the selected
Figure 15.0 Record menu camera(s) will not record.
• QUALITY: Select LOW, MIDDLE, HIGH,
To configure recording settings:
SUPER, and ULTRA.
1. Press ST to select a camera.
• RATE: Select 1, 2, 3, 4, 5, 6, 7, 10, or 15 fps.
2. Press WX to select an option and the
press + / - to configure the following: • AUDIO: Select ON/OFF. The number of audio
input channels varies by model.
• USE: Select ON/OFF. If OFF, the selected
• INPUT: Select N.O/
camera(s) will not record.
N.C.
• QUALITY: Select LOW, MIDDLE, HIGH,
SUPER, and ULTRA.
• RATE: Select 1, 2, 3, 4, 5, 6, 7, 10, or 15 fps.
• AUDIO: Select ON/OFF. Audio capable
cameras or microphones are required for TIP!
When you have
audio recording. configured settings for
• MOTION: Select ON/OFF. Motion Grid and one camera, press
to apply the settings for
sensitivity must be configured in the Motion
the rest of the cameras!
menu. See “MOTION” on page 23.

24
 Using the Main Menu

2. Under ALARM SETUP, configure the

following:
SCHEDULE
• RECORD TIME: Set from 10~300 seconds (in Set four recording modes in a daily
increments of 10 seconds). or weekly schedule.
• RECORD CAMERA: Select ALL or 1:1. If you NOTE: Daily has priority over a Weekly
select ALL, the system will record on all schedule.
channels; if you select 1:1, the system will
only record for the designated channel
• ALARM BUZZER: Select ON/OFF. If ON, the
system will sound a beep when the external
alarm is triggered
• ALARM OUT1: Set the type of Alarm Out video
(external monitor required, not included).
Select SYSTEM, VIDEO LOSS, MOTION, ALL
ALARM, or ALARM IN1~8, and then select
ON/OFF.

Figure 17.0 Alarm Setup

To set a recording schedule:

1. Press WX to select MODE1 (red), MODE2
(orange), MODE3 (green), or MODE4 (blue).
2. With a mode selected, configure the
following:
• USE: Select ON/OFF. If OFF, the selected
camera(s) will not record.
Figure 16.1 Alarm Setup
• QUALITY: Select LOW, MIDDLE, HIGH,
3. Press ENTER to save your settings. Press SUPER, and ULTRA.
CANCEL/ESC to close remaining menu
• RATE: Select 1, 2, 3, 4, 5, 6, 7, 10, or 15 fps.
windows.
• AUDIO: Select ON/OFF. Audio channels vary
NOTE: Alarm recording will take priority over by model.
continuous recording, even if a camera is
disabled in standard recording parameters. • MOTION: Select ON/OFF. Motion Grid and
sensitivity must be configured in the Motion
menu. See “MOTION” on page 23.
3. Select the CHART tab and select ALL,
SUN, MON, TUE, WED, THU, FRI, or SAT,
TIP! and press the ENTER button or +/-. The
If an alarm is triggered on Schedule sub-menu opens.
the system, press the
Cancel/ESC button to 4. Enter BEGIN and END times, and select
cancel the buzzer (if the MODE for ten time slots.
enabled). Cancelling the
buzzer will not stop
recording.

25
Using the Main Menu

5. Press the ENTER button to save your

settings. The Schedule sub-menu closes.
The assigned mode appears in the main
Schedule window.
6. Press CANCEL/ESC to close remaining
menu windows.
7. To enable the recording schedule, press
/ on the front panel or on the
Virtual Remote. Figure 17.2 Split the overnight recording time

2. Customize the video quality, frame rate, and

motion detection for the desired channels.
For this example, Mode 1 will have
cameras 1 and 2 set to ULTRA and 15 fps,
while the remaining cameras will be set to
HIGH and 7 fps.
3. Select the CHART tab and select MON and
then press the ENTER button. The
Schedule sub-menu opens.
4. Under BEGIN, press the number buttons on
the front panel or remote control to enter
Figure 17.1 Schedule recording
21:00. Under END, enter 23:59.
NOTE: If using the front panel, you can select
Stopping Scheduled Recording digits by pressing + / -. You need to press + / -
to select 0.
If you need to stop a recording schedule, press
5. Under MODE, select MODE1.
/ on the front panel or on the Virtual
6. Press X to move the cursor to BEGIN in
Remote and enter your 6-digit system
the right-hand column. Enter 00:00. Under
password (by default, 000000). END, enter 08:00.
NOTE: Always look for the icon in the 7. Under MODE, select MODE1.
status bar. If you do not see the icon, 8. Press the ENTER button to save your
settings and return to the main Schedule
schedule recording is NOT ENABLED.
menu. Mode 1 (red) will appear in the
designated time block in the schedule.
Overnight Recording 9. Repeat steps 1~8 for Tuesday~Friday.
If you want to program an overnight recording 10. Press / on the front panel or on
schedule, you will need to split the time using the Virtual Remote to enable scheduled
the available time slots in the Schedule recording.
sub-menu.
Example
You are a small business owner that wants
your custom recording schedule to record
from 9 PM to 8 AM, Monday to Friday.
To set the schedule:
1. From the Schedule menu, select MODE1~4.

26
 Using the Main Menu

NETWORK EMAIL
Configure network and DDNS Configure settings for email notification of
options. events on the system.

Figure 18.1 Email menu

Figure 18.0 Network menu (IP setup) To configure email settings:

1. Under USE, select DEFAULT or SMTP (your
To configure IP Setup: own email server). If you select DEFAULT,
1. Connect an Ethernet cable to the LAN port go to step 7. If you select SMTP, go to step
on the rear panel of the system. 2.
2. Disconnect the power cable and let the 2. Under SMTP SERVER, enter your SMTP
system power down for a few moments. email server.
Reconnect the power cable. The system 3. Under SMTP PORT, enter your SMTP port.
automatically powers on. 4. Under SMTP AUTH, select ON.
3. Under CONFIG, select STATIC or DHCP. 5. Under SMTP USER ID, enter your SMTP
DHCP allows you to instantly obtain an IP user name.
address when first networking your 6. Under SMTP PASSWORD, enter your SMTP
system. STATIC IP lets you manually enter password.
a fixed IP address. If you select STATIC, go
7. Under EMAIL ADDRESS, enter the
to step 4.
recipient email address for the email
NOTE: DCHP allows you to quickly connect to notification. You can add up to five email
your network by obtaining an IP address from addresses.
the router. After the initial setup, we recommend
that you disable DHCP and set the IP address 8. Press ENTER to save your settings. Press
between 1~100. For example, if your IP address CANCEL/ESC to close remaining windows.
is 192.168.0.107, change the last digits to 90 (i.e. NOTE: When an event is triggered, you will
192.163.0.90). This ensures that port forwarding receive an email alert. If no events occur in
will not change in the event of power failure or the next 5 minutes, you will no receive
resetting of your network.
another email.
4. Press ENTER to save your settings. Press If a new event is triggered during that
CANCEL/ESC to close remaining menu minutes, you will only receive the new email
windows. 5 minutes after the first email.

27
Using the Main Menu

DDNS MISC
Configure Digimerge DDNS settings. Configure additional network settings.
NOTE: You must register for the FREE
Digimerge DDNS service prior to
configuring DDNS settings.

Figure 18.3 MISC menu

To configure bandwidth settings:

1. Under BANDWIDTH, select 64 KBPS, 128
Figure 18.2 DDNS menu KBPS, 256 KBPS, 512 KBPS, 1 MBPS, 2 MBPS,
4 MBPS, 8 MBPS, or UNLIMITED.
To configure DDNS settings:
NOTE: By default, the system is set to
1. Under USE, select DIGIMERGE or OFF.
UNLIMITED. Change the bandwidth setting
2. Under DOMAIN NAME, enter only the first
to maximize your network performance.
portion of your DDNS domain from the
confirmation email. For example, if your 2. Press ENTER to save your settings. Press
domain name is CANCEL/ESC to close remaining windows
tomsmith@digimerge.ddns.net, you only
need to enter tomsmith in the text field.
3. Under USER ID, enter your Digimerge DDNS
user name.
4. Under PASSWORD, enter your Digimerge
DDNS password.
NOTE: Obtain your Digimerge DDNS user
name and password from the confirmation
email.
5. Under DDNS TEST, select START. If
successful, you see "GOOD." If
unsuccessful, you will see "ERROR." If you
receive an error, please check your
network connections and carefully
re-enter your Digimerge DDNS
information.
6. Press ENTER to save your settings. Press
CANCEL/ESC to close remaining windows.
NOTE: You can also enter DDNS information
remotely using DVR NetView. For details,
see “Appendix C: Setting Up DDNS Service”
on page 72.

28
 Using the Main Menu

• PASSWORD: Select ON/OFF. If ON, the system will

SYSTEM prompt you for a password when opening the main
Configure System settings. menu
NOTE: You must set the Password to
"ON" in order to use the Auto Lock.
• FACTORY DEFAULT: Select START and press the
ENTER button to restore the system to the original
factory settings
• KEY SENSITIVITY: Adjust the sensitivity of the
buttons on the front panel from 1 (low) ~ 5 (high)
2. Press ENTER to save your settings. Press
CANCEL/ESC to close remaining windows.

TIME
Figure 19.0 Setup menu For more details, on setting the date and time,
see “Recording” on page 16.
GENERAL
To configure general system settings: ACCOUNT
1. Select the GENERAL tab and configure the Only the ADMIN can configure user authorities
following: on the system.
• AUTO LOCK: Select ON/OFF. If ON, the front panel
touch-screen will be disabled after 3 minutes of
inactivity. Enter your system password (by default,
000000) to disable.
NOTE: Auto Lock is not available if
Password is set to "OFF."
• KEY TONE: Select ON/OFF. If ON (default), the
system will "beep" whenever a button is pressed on
the front panel or remote control
• RECORD MODE: Displays the current resolution Figure 19.1 Account menu
on the system. To edit, you must use DVR NetView
To configure user and account settings:
remote client software (included). For details, see
“SYSTEM” on page 65. 1. Select the ACCOUNT tab, and configure
the following:
• PB INTERLACE: Select ON/OFF. If ON, image
• USER: Select ADMIN or USER1~5.
flickering will be reduced, but overall image quality
may also be reduced. If OFF, there will be better • ACTIVATE: Select ON/OFF to enable the settings
image quality on still images, but image flickering for the specific user type
during live viewing and playback. • AUTHORIZATION: Select MONITORING,
• RUN ON BOOT: This option sets the default BACKUP, NETWORK, PLAYBACK,
recording mode when the system starts up. Select CONFIGURATION, or SHUTDOWN
CONTIN. REC for Continuous recording; select • PASSWORD: Enter a 6-digit password for the
SCHEDULE REC for the system to record user
according to a recording schedule(s). For more 2. Press the ENTER button to save your
details on setting recording schedules, see see
settings.
“SCHEDULE” on page 25.

29
Using the Main Menu

DISK Overwrite
Disk overwrite will overwrite the oldest data on
the internal HDD once it full.
To enable/disable disk overwrite:
1. Under the DISK, select OVERWRITE and
select ON/OFF. If OFF, the system will stop
recording once the HDD is full.
NOTE: By default, the system is set to
overwrite.
2. Press the ENTER button to save your
settings.
Figure 19.2 Disk menu Disk Monitor
If enabled, Disk Monitor will alert you if the
Use the Disk menu to format the internal HDD,
internal HDD fails.
external USB flash drive (not included),
external USB HDD, and configure Overwrite To enable/disable disk monitoring:
and Disk Monitor settings. 1. Under the DISK tab, select START/STOP.
Formatting Disks 2. Press the CANCEL/ESC button close.

ATTENTION: You must stop all recording

before attempting to format the internal HDD.

To format the internal HDD/external HDD/USB

flash drive:
1. Under the DISK tab, select FORMAT and
select Internal HDD, USB HDD, or USB
Memory Stick.
2. Under ACTION, select START. Formatting
begins. Once formatting is complete the
system will reset (internal HDD only).
3. Press CANCEL/ESC to close windows (USB
flash drive only).

30
 Using the Main Menu

UPDATE INFO

Figure 19.3 Update menu Figure 19.4 System Info menu

Use the Update menu to upgrade system View important system information:
firmware. • MODEL: The model of the system
NOTE: The system supports most major • DOMAIN NAME: Your Digimerge DDNS
brands of USB flash drives with a capacity domain name
of 10 MB ~ 16 GB. • MAC: The physical address of the DVR on
To upgrade firmware: your network
1. Download the latest firmware update from • LANGUAGE: The current system language
the Digimerge website. • NETWORK: The IP address of the system
2. Copy the firmware to a blank USB flash • INTERNAL HDD: 1 HDD, size and space
drive. remaining
NOTE: Do not have any folders on the USB • USB PORT: The status of the USB port on
flash drive—just the firmware file. the rear panel—will show "NONE" or
"CONNECT"
3. Connect the USB flash drive to the USB
port on the front panel. • MOUSE PORT: The status of the USB
4. Stop all recording on the system. mouse port on the front panel—will show
"NONE" or "CONNECT"
NOTE: You must stop all recording in order
• IDE BUS: The status of the HDD—will show
to perform the upgrade.
"GOOD" or "ERROR"
5. Open the Main Menu and select SYSTEM.
6. Under the UPDATE tab, select UPDATE.
7. Select START and press the ENTER button.
Firmware upgrade begins. Do not remove
the USH flash drive until the upgrade
process is complete. Do not press any
buttons or power off the system during the
upgrade process.
When upgrade is finished, press the ENTER button
in the prompt window to restart the system.

31
BACKUP
Backup critical video data on your system to a USB flash drive, external USB HDD, or an external
USB CD/DVD-RW drive (not included).
NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~
4 GB. Most major brands of USB HDDs and CD/DVD-RW drives are supported.

USB Flash Drive

To backup recorded video:
1. Connect a blank USB flash drive to the USB
port on the front panel.
2. Format the USB flash drive if you have not
already done so. For details on formatting the
USB flash drive, see “DISK” on page 30.
3. Press the BACKUP button on the front panel.
4. Under DEVICE, make sure to select USB (FRONT
PANEL).
5. Under SELECT, select specific cameras or
select ALL. Select NORMAL, ALARM, or MOTION
recording. Select all boxes if desired.
Figure 20.0 Backup menu—USB flash drive
6. Under RANGE, enter date and time for the
system to scan for video. If the system finds a
file, it will immediately begin backing up the
data. Monitor the backup progress in the ACTION frame.
NOTE: If there is no video available in the range, the system will prompt, "STATUS: NO FILE."

7. Under ACTION, select START and press ENTER.

8. Once backup is complete, press CANCEL/ESC to close remaining windows.
9. You will be prompted to re-start recording on the system. Press CANCEL/ESC to close the
prompt, and / to resume Continuous Recording; press / to resume Schedule
Recording.

32
 Backup

External USB HDD

ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an
external USB HDD or external USB CD/DVD-RW drive.

To backup recorded video:

1. Connect an external USB HDD to the USB port on the
front panel.
2. Format the external USB HDD if you have not already
done so. For details on formatting the external USB
HDD, see “DISK” on page 30.
3. Press the BACKUP button on the front panel.
4. Under DEVICE, make sure to select USB HDD.
5. Under SELECT, select specific cameras or select ALL.
Select NORMAL, ALARM, or MOTION recording. Select all Figure 20.1 Backup menu—USB HDD
boxes if desired.
6. Under RANGE, enter date and time for the system to scan for video. If the system finds a file,
it will immediately begin backing up the data. Monitor the backup progress in the ACTION
frame.
NOTE: If there is no video available in the range, the system will prompt, "STATUS: NO FILE."

7. Under ACTION, select START and press ENTER.

8. Once backup is complete, press CANCEL/ESC to close remaining windows.
9. You will be prompted to re-start recording on the system. Press CANCEL/ESC to close the
prompt, and / to resume Continuous Recording; press / to resume Schedule
Recording.

USB CD/DVD-RW
To backup recorded video:
1. Connect an external USB CD/DVD-RW drive to the USB
port on the front panel.
2. Insert a CD/DVD-R/W disc into the drive.
3. Press the BACKUP button on the front panel.
4. Under DEVICE, make sure to select USB - CD/DVD-RW.
5. Under RANGE, enter date and time for the system to
scan for video. If the system finds a file, it will
immediately begin backing up the data. Monitor the
backup progress in the ACTION frame. Figure 20.2 Backup menu—USB CD/DVD-RW
NOTE: If there is no video available in the range, the
system will prompt, "STATUS: NO FILE."

33
Backup

6. Under ACTION, select START and press ENTER. If your backup data spans more than one disc,
the system will eject the completed disc and prompt you to insert a new blank disc. Backup
will continue as normal.
7. Once backup is complete, press CANCEL/ESC to close remaining windows.
8. You will be prompted to re-start recording on the system. Press CANCEL/ESC to close the
prompt, and / to resume Continuous Recording; press / to resume Schedule
Recording.

Time Search and Backup

Use the Time Search menu to set a Time Range, then use the Backup menu to backup critical
video to a USB flash drive, external USB HDD, or external USB CD/DVD-RW drive (not included).
To set the Time Range:

1. Press the button on the front panel or remote control.

2. Press WX to select the month.
3. PressT to move the cursor to the calendar. The
date is highlighted with a black square.
4. Press STWX to select dates with either Alarm,
Motion, or Normal recordings and press the
ENTER button. The detailed Time Search menu
opens.
5. Press STWX to select recording blocks in Hour,
Minute, or Camera and then press the ENTER
button. Recording blocks are distinguished by Figure 20.1 Time Search sub-menu
Alarm (red), Motion (green), and Normal (orange).
6. Press - set a START TIME. The block will turn grey.
7. Press STWX to select other blocks in your desired time range. Press + to set the END
TIME. All the block in the time range will turn grey.
8. Press CANCEL/ESC to exit.
To backup video:
1. Press the BACKUP button on the front panel.
2. Under DEVICE, make sure to select USB (FRONT) -
MEMORY STICK, USB - HDD, or USB - CD/DVD-RW.
3. Under SELECT, select specific cameras or select ALL.
Select NORMAL, ALARM, or MOTION recording. Select
all boxes if desired.
4. Under RANGE, the START and END TIMES you select in
the Time Search menu should appear.
5. Under ACTION, select START and press ENTER.
Figure 20.2 Backup menu
6. Once backup is complete, press CANCEL/ESC to close
remaining windows.

34
 Backup

Viewing Backup Video

Along with copying the files, the system adds a Backup Video Player (McdPlayer) and an AVI
converter to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the
Video Player to view the backed up video files on your PC.
NOTE: You can also view the files using the browser-based remote surveillance software.

To view backup video:

1. Connect the USB flash drive or external USB
HDD with the backed up video data to your PC;
or insert the CD/DVD-R/W disc into your PC’s
CD/DVD-RW drive.
2. McdPlayer should launch automatically. If
Autorun does not start, search the drive/disc
and double-click mcdplayer.exe to launch the
Backup Video Player. McdPlayer launches and
begins to load your backed up video. For more
details, see “Viewing Backup Video” on
Figure 20.3 Backup video player file
page 35.
NOTE: If the drive contains more than one video
file, first select the file and click OK.
3. When the purple progress bar has loaded, you
can begin to playback the video.
4. You can also view backup video on the DVR
NetView remote client software. For details,
see “Playing Backup Files” on page 54.

Figure 20.4 Playback in McdPlayer

35
Backup

Using MCD Player

MCD Player is a small application that the system places on your USB flash drive when you backup
critical video.
To use MCD Player:
1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or
insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive.
2. Double-click mcdplayer.exe to launch the Backup Video Player. The Video Player launches and
begins to load your backed up video.
NOTE: If the drive contains more than one video file, first select the file and click OK.

Figure 20.5 McdPlayer main window (image simulated)

3. When the purple progress bar has loaded, you can begin to playback the video.
4. Use the playback buttons at the top of the main screen to control playback.
• : Reverse playback -4X • : Forward step (frame-by-frame)
• : Reverse playback -2X • : Forward play 1X
• : Reverse playback -1X • : Forward play 2X
• : Backward step (frame-by-frame) • : Forward play 4x

5. To view full-screen, click the number buttons. Click the split-screen buttons to view Quad and
multi Split-Screen.
6. Click and drag the purple playback slider to pause, advance or restart playback.
7. Click W to for a watermark on the file. If the file has a watermark, the following prompt will
appear: "Has not been tampered with."
8. Click the PRINT ICON to immediately print a still frame from the video to your default printer.
NOTE: The date and time will appear below the printed image.

36
DVR NETVIEW
DVR NetView is an advanced content management software (CMS) that allows live viewing,
playback, and control from up to 10 DVRs simultaneously and 64 individual channels.

System Requirements
Prior to using DVR NetView, make sure your system meets or exceeds the following system
requirements:

Description Requirement

CPU 2.4 GHz Pentium® 4 or above

Operating Windows XP/Vista

System

Browser Internet Explorer 7 or greater

Memory 1 GB RAM (more than 1 GB recommended)

Video 16 MB of video memory

HDD 2 GB of free space

Network (LAN) 10/100 Base-T Network

Network 384 Kbps upstream*

(WAN)

*High-speed Internet connected recommended

37
INSTALLING DVR NETVIEW
To install DVR NetView:
1. Insert the software CD into your computer’s CD/DVD-R drive. At the prompt, run or
double-click NetViewInstaller.exe. If Autorun does not start, search your CD/DVD-R drive for
NetViewinstaller.exe
NOTE: This process refers to an installation on Windows Vista. Certain steps and images may differ in
Windows XP.

Figure 21.0 DVR NetView installation window

2. From the Security Warning window, click Run.

3. Click Next to continue the installation. Select/deselect the boxes for shortcuts if desired.
4. Click Install to install DVR NetView to the default location (C:\Program Files\NetView) or click
Browse... to change the save location.

Figure 21.1 Click Next and then Install

5. Once the installation finishes, click Close. A shortcut icon appears on your desktop.

Figure 21.2 Click Close to finish the installation

38
USING DVR NETVIEW
With the application installed, you can open DVR NetView from the desktop icon or the Start menu.
NOTE: Make sure you have connected the system to your network and have DHCP turned ON.

To open DVR NetView:

1. Double-click the DVR NetView icon on the desktop or
select Start>Programs>NetView. The DVR NetView main screen opens.
NOTE: By default, DVR NetView opens to a black multi-screen display. You must add a DVR to DVR NetView
before images will be visible on the main screen.

Figure 22.0 DVR NetView main screen

39
Using DVR NetView

Adding a DVR
To add a DVR:

1. From the main screen, click . The Set List Manager window opens.
2. Click Auto Scan. Any DVRs connected to the local network will appear in the list frame.

NOTE: From the Set List Manager

window you can also perform a
Remote Setup of your system. For
details, see “Remote Setup” on
page 59.
Figure 22.1 DVR auto-detected by the Set List Manager

3. If your DVR does not appear after Auto Scan, you can add it manually to the list:
• SET NAME: enter a title for the DVR (e.g. DVR1)
• IP/DDNS: enter the IP address of the DVR or DDNS domain name, followed by .digimerge.net
(i.e. tomsmith1.digimerge.net)
• PORT: 7000 (default)
• PASSWORD: Enter the system password (by default, 000000)
• Click ADD TO LIST to save the DVR
4. Click PROPERTY to view the properties of your DVR.
5. Click OK to save your settings or click CANCEL to exit without saving.

You will automatically log in to this DVR when you launch DVR NetView.

Editing a DVR
To edit a DVR:
1. Select a DVR from the list frame.
2. Change the Set name, IP address, port, or password and click APPLY.
3. Click OK to save your settings.

Deleting a DVR
To delete a DVR:
1. Select a DVR from the list frame.
2. Click DEL FROM LIST.
3. Click OK to save your changes.

40
 Using DVR NetView

DVR NetView Main Screen

2

3
4

1 5

10
9

11 16

12 13 14 15

Figure 22.2 DVR NetView main screen *Live images simulated.

1. Main Display Screen: Shows live video and playback.

2. Screen Selector: Single channel full-screen, quad, and multi split-screen.
3. Mode Display: Current mode of DVR NetView—Live or PB (Playback)
4. Date & Time: The date and time on the connected DVR.
5. Mode Selector: Click to switch between Live viewing and PB (Playback)
6. Quick Buttons: Record, Capture, OSD (Onscreen Display), and Setup.
7. Playback Control: Forward, Reverse Play, Stop, Next, Previous, and Playback Speed slider.
8. PTZ: Controls for a PTZ camera (not included).
9. Audio: Volume control and mute. Audio is available in full-screen mode only.
10. Channel: Camera channel number.
11. Health: Health report of the connected DVRs.
12. DVR Indicator: DVRs currently connected to DVR NetView.
13. Virtual DVR: Group of Virtual DVRs.
14. Add DVR: Add or delete a DVR.
15. Add Virtual DVR: Add or delete a Virtual DVR.
16. Power: Turn DVR NetView ON/OFF.

41
Using DVR NetView

DVR NetView Setup

You should configure DVR NetView prior to initial use.

To use setup:
1. From the DVR NetView main screen, click SETUP.
The Setup menu opens.
2. Under the GENRAL 1 tab, configure the following:
• OSD SETUP: Choose the elements to appear on the
onscreen display. Select/deselect TIME, CAMERA
NUMBER, FRAME RATE, SET NAME, and CAMERA
NAME
• OVERLAY (default): It is highly recommended to Figure 23.0 DVR NetView setup—General 1
keep overlay enabled for a faster video
transmission. Only disable the overlay of any invalid
driver is distorting the screen image. If the problem
persists, reduce hardware acceleration
NOTE: If you change the Overlay option, you will be
prompted to restart DVR NetView.
• VIDEO MODE: Select NTSC or PAL depending on
your region (NTSC for USA, Canada; PAL for
Europe)
• DOWNLOAD: Choose a save location for recorded
Figure 23.1 DVR NetView setup—General 2
video and screen captures
• VERSION: Displays the current software version of
DVR NetView
3. Under the GENERAL 2 tab, configure the following:
• ETC: Select AUTO FULL SCREEN... to display the
triggered alarm channel in full-screen; select USE
AUDIO to turn on audio transmission from an audio
capable camera (not included); select LOG DISLAY
LIMIT to cap the NetView log file to 1000 events
4. Under the PASSWORD tab, enter a new password
FOR DVR NETVIEW ONLY (no password by default).
Figure 23.2 DVR NetView setup—General 2
Click APPLY, not OK, to save the password.
NOTE: If changing your password at a later date, make
sure to enter your old password along with your new
password.
5. Under the SOUND tab, configure the following:
• PLAY SOUND: Select CONNECT, DISCONNECT, for
DVR NetView to make a sound when it connects/
disconnects to a DVR; select ALARM, MOTION, and
VIDEO LOSS for DVR NetView to make a sound when
any of these events are triggered on the system.
6. Click APPLY and then click OK to close the Setup
menu.
Figure 23.3 DVR NetView setup—General 2

42
LIVE MODE
Once connected, you can monitor the system in real-time. You can also record, playback, and
backup video from a connected DVR.
1 3

2 7.6 FPS 4

Figure 24.0 Live viewing

1. Camera Title: Camera number, title

2. Time: The current time on the DVR.
3. DVR Status: REC, Wait (initial connection), Loss (video loss), Close (disconnected from DVR),
Alarm, Motion, PB (playback), Live (live viewing)
4. Frame Rate: Network transmission speed, not the FPS on the DVR.

DVR Indicators
Use the DVR Indicator list at the bottom of the main screen to check the status of connected DVRs.

• Normal: Blue indicator shows that the DVR is functioning properly

• Network—Connection in progress: Orange indicator shows that the DVR is being
access through the network; click to view the connection progress
• Network—Error/Disconnect: Pink indicator shows that the connection to the DVR has
been disrupted by a network error or invalid password. DVR NetView will try to re-establish
the connection every 30 seconds. Click to determine of the problem is network or password
related
• System Abnormality: Orange indicator shows that there has been an abnormal event
or system error. Click to view the Client log list

43
Live Mode

Camera Indicators
Use the camera indicator for each connected DVR to change channels in full-screen and observe
camera status.

Figure 24.1 DVR Indicator

• Blue: Video input is connected without recording

• Dark Blue: Video loss
• Red: Actively recording

Display Views
• Click the display mode buttons to the right of the
main display screen to view channels in full-screen,
quad, and various split-screen configurations
• If you have multiple systems connected, click
buttons 25, 36, 49, and 64 to view the in large
split-screen modes
• Double-click any channel to view it in single channel
full-screen; double-click again to return to the
previous split-screen mode
• While in split-screen, you can right-click any
channel and select FULL SCREEN to view that
channel in single channel full-screen mode

Changing Channels
If viewing a a system in full-screen, you can change
channels while in full-screen.
• Select your system from the DVR list at the bottom Figure 24.2 Display modes
of the main screen
• Double-click any of the displayed channels to view
that channel in full-screen—active channel will be
highlighted in red
• Click and drag a channel to another desired
location

Onscreen Display
• Click to show/hide the onscreen
display

Figure 24.3 Click and drag channels in DVR NetView

44
 Live Mode

Sub-Menu
Use the sub-menu from the DVR list to quickly access short-cuts to pertinent information.
To open the sub-menu:
1. Select a DVR from the DVR List at the bottom of the main screen.

Figure 17.4 DVR list

2. Right-click the DVR to view the sub-menu.

Figure 24.4 Sub-menu

3. From the sub-menu, select any of the following:

• LIVE: Resume live viewing in the previous split-screen configuration
• PROPERTY: Open the Properties menu for the selected DVR
• CMS LOG LIST: Open the CMS log
• DVR LOG LIST: Open the DVR log
• For details on properties and log lists, see “Appendix N: DVR Properties and Log Files” on
page 90.
• SETUP: Open the Setup menu. For details, see “Remote Setup” on page 59.
• REMOVE: Remove the selected DVR from the DVR List
• If you select REMOVE, click OK in the confirmation window to remove the DVR, or click Cancel

Figure 24.5 DVR delete

4. Click anywhere on DVR NetView to close the sub-menu.

45
Live Mode

Health
DVR NetView features an onscreen indication of the health of your connected DVRs. The Health
indicator icon displays the names of the last five DVRs to experience any problems or events. The
color of the Health Indicator icon will change depending on the errors reported by the DVR.

• Blue: The DVR is functioning properly. The name of the DVR is only displayed during
record, backup, and schedule.

• Yellow: Events and problems on the DVR are detected—video loss, video loss recover
alarm detect, motion detect, record stop, schedule off, backup operation stop.

• Red: Critical functions of the DVR have failed—connection fail, connection time out,
disconnected power fail, HDD fail, power fail recover, system fail recover, and HDD fail recover.

Clearing Health Status

To clear the health status (return to blue indicator):
1. Double-click the Health Indicator icon. The Health Report Opens.
2. View the Health Report.
3. Click OK. The Health Report closes and the Health Indicator returns to blue.

Health Report
The Health Report provides a quick overview of each system. You can check the status of various
system components (up to 300).

Figure 26.0 Health Report main window

To view the health report:

1. Double-click the Health Indicator icon at the bottom of the main screen.
2. Double-click the DVR name in the Health report to view the DVR properties and CMS log file.
3. Click PRINT to print the health report or click OK to close the window.

46
 Live Mode

Health Report Color Codes

Block Color Condition

Solid RED An event or a problem had occurred.

Blinking RED A current event or problem.

Solid YELLOW Current status of the DVR.

Health Report Conditions

• HDD FAIL: HDD failure.
• EVENT: AL=alarm, MO=motion, VL=video loss
• OVER TEMP: NOT SUPPORTED IN THIS MODEL.
• REC. OFF: Indicates REC LED ON/OFF on the DVR.
• SCHE. OFF: Indicates SCHEDULE LED ON/OFF on the DVR.
• BACKUP OFF: Indicates the Backup status of the DVR.

47
Live Mode

PTZ
If you have PTZ cameras (not included)
connected to your system, click PTZ to view
the PTZ control menu. 1 2
The PTZ control includes the following:
1. Navigation buttons: Click STWX to
pan and tilt the camera.
2. Click to switch between Full PTZ control
and Compact PTZ control
3. + / - : Click to zoom in/out
3 3
4. Focus: Focus near (+), Focus far (-),
Auto Focus (A).
4
5. Iris: Open (+), Close (-), Auto Iris (A).
5
6. Tour: Set Tour , Go To, call preset

, Auto Tour . 6
7. Special Function: Various functions will
7
depend on the PTZ camera.
8. Pan/Tilt Boundary: Set Auto Pan to Left
8
boundary, Auto Pan to right boundary,
and Tour.
9. ME, Speed Up/Down: M=menu,
9
E=escape; Increase/decrease speed
10. Power: Power for Auto Pan/Auto Tilt;
10
stand-by Pan/Tilt; turn PTZ light on/off

Figure 27.0 PTZ control

48
RECORDING
You can instantly record live video to your PC using DVR NetView.
NOTE: Recording does not have to be enabled on the DVR for you to record onto your PC.

Figure 28.0 Recording directly to PC

To record live video:

1. From live viewing, select a DVR from the DVR Indicator list at the bottom of the main screen.
2. Click . The system immediately begins recording live video from the selected DVR
to your PC. The RECORD button will remain light blue while DVR NetView is recording.
3. Click RECORD again to stop. The RECORD button quickly flashes dark blue to indicate
recording has stopped.
4. By default, files are saved to C:\Program Files\NetView\Download. To change the location
click SETUP to open the DVR NetView Setup menu. For more details, see “DVR NetView
Setup” on page 42.

You can playback the recorded video files using Playback Mode in DVR NetView. For more details,
see “Local Playback” on page 53.

Remote Recording
You can start/stop all recording on your system using Remote Setup in DVR NetView. For details,
see “CONTROL” on page 66.

49
PLAYBACK
Use Playback mode (PB) to view recorded video on a connected DVR or download the video to your
PC
NOTE: While in Playback mode, only one of the connected DVRs can be accessed at a time.

To activate playback:

1. Click . DVR NetView switches to Playback Mode.

Figure 29.0 Playback mode (default)

2. Click SEARCH at the bottom of the main screen. The Remote Search menu opens.

Figure 29.1 Remote Search menu)

3. Select a DVR from the DVR Set List at the top of the window. The dates with recorded video
are highlighted in the calendar.
4. Click REMOTE or LOCAL. Remote is for video on the DVR, local is for video recorded directly
to your PC.

50
 Playback

Remote Playback
To use remote playback:
1. Click REMOTE and then select a DVR from the Set List. The dates with recorded video are
highlighted in the calendar: RED=alarm, GREEN=motion, YELLOW=normal.
2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field
(see figure 29.2).

Figure 29.2 Remote Playback—time blocks

3. Click time blocks for Hour and Minute.

4. Click and drag the green cursor in the minute field to set a longer playback time.
5. Click PLAY. Playback immediately begins in the main screen.

Playback Controls
Control playback with the following buttons:
• Playback:

• Reverse playback 1

• Stop

• Forward playback

• Reverse frame-by-frame (click repeatedly)

• Forward frame-by-frame (click repeatedly)

• Playback speed slider: Pause=center; 1X, 2X, 4X, 8X
forward and -1X, -2X, -4X, -8X reverse
• Cameras: click to view the camera channel in
full-screen (active channel is highlighted in green)

51
Playback

Remote Download
Remote Download allows you to download and save video from your system directly to your PC.

To use remote download:

1. From the Remote Search window, click REMOTE and select a DVR from the Set List.
2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field.

Figure 29.3 Remote Playback—time blocks

3. Click time blocks for Hour and Minute.

4. Click and drag the green cursor in the minute field to set a longer playback time.
5. Click DOWNLOAD. The default save location is C:\Program Files\NetView\Download. Open the
DVR NetView Setup menu to change the save location. For details, see “DVR NetView Setup” on
page 42.

Figure 29.4 Download window

NOTE: File transfer may take several moments, depending of the size of the file.
6. When the transfer is complete, click OK to close the window.

7. Click to return to live viewing.

52
 Playback

Local Playback
View video you have recorded directly to your PC, video you have downloaded to your PC, or video
you have copied to a USB flash drive.

To use remote playback:

1. Click LOCAL and then select a DVR from the Set List. Video on your PC is highlighted on the
on the calendar: RED=alarm, GREEN=motion, YELLOW=normal.
2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field.

Figure 29.5 Local Playback—PC options

3. Click time blocks for Hour and Minute.

4. Click and drag the green cursor in the minute field to set a longer playback time.
5. For playback, click PLAY.
6. For PC options, click the following:
• DELETE: Delete the selected file. Click YES in the confirmation window to delete
• SAVE AS: Save the file to a new location on your PC; browse for the location and click OK
• OPEN FILE: View video recorded directly to your PC, downloaded to your PC from a DVR, or
backup video copied to a USB flash drive—Select the CMS file and click Open. Playback begins
in the main screen

File Naming Conventions

Files saved by DVR NetView carry the following naming convention:
yyyy_mm_dd_hh_mm_ss_channel#_channel#_channel#_channel#.cms

53
Playback

Playing Backup Files

To play files backed up to a USB flash drive:
1. Connect a USB flash drive (not included) to your PC.
2. Open DVR NetView on your PC.
3. Open Playback Mode and click SEARCH.
4. Click LOCAL and select a DVR from the Set List.
5. Select a file from the calendar and time fields.
6. Click OPEN FILE.

Figure 29.6 Open file dialogue window

7. Select a CMS file and click Open. The file immediately begins playing in the DVR NetView
main screen.
8. You can also play files on the MCD Player loaded onto the USB flash drive during backup. For
more details, see “Viewing Backup Video” on page 35.

54
VIRTUAL DVR
Virtual DVR is a unique feature of DVR NetView that can help you manage multiple DVRs. A Virtual
DVR is not an actual DVR system, but represents a group of many DVRS already listed in the DVR
Indicator window. For each Virtual DVR set, up to 64 DVRs can be added, using one camera from
each DVR. The Virtual DVR behaves in the same manner as real DVR, save for the warning
notifications.

ATTENTION: If you are only using one DVR with DVR NetView, please skip this section.

Creating a Virtual DVR

Use the Virtual Set List Manager to help you create a Virtual DVR.
To create a Virtual DVR:

1. From the DVR NetView main screen, click (Add Virtual DVR). The Virtual DVR Set List
manager opens.

Figure 30.0 Virtual DVR Set List Manager

2. Under NAME, enter a title for your Virtual DVR. For example, GROUP1.
3. Click ADD VIRTUAL SET.
NOTE: APPLY is only used to edit changes to an existing Virtual DVR. Click APPLY, then OK.
4. Optional: select the following options:
• Auto Arrange: NetView will arrange cameras with any events occurring from a Virtual DVR
with registered cameras—cameras with triggered events are moved to channel 1, then
arranged in order of priority
• Auto Insert & Arrange: NetView will add, prioritize and arrange cameras with any of the
events occurring from any cameras
• Alarm, Motion, Video Loss: Select these options to have cameras with alarm, motion, or video
loss triggers be prioritized and arranged automatically in Auto Arrange or Auto Insert &
Arrange
5. Click OK to save the Virtual DVR and close the window.

55
Virtual DVR

Editing a Virtual DVR

To edit a Virtual DVR:
1. Select a Virtual DVR from the list frame.
2. Change the Name and select options and click APPLY.
3. Click OK to save your settings.

Deleting a Virtual DVR

To delete a Virtual DVR:
1. Select a DVR from the list frame.
2. Click DEL FROM LIST.
3. Click OK to save your changes.

Virtual DVR Properties

• From the Virtual DVR Set List Manager window, click PROPERTY to open the Property menu.
The Property menu displays information about your Virtual DVR: name, total number of connected
DVRs, total numbers of connected cameras and IP information.

Figure 30.1 Virtual DVR Property menu

56
 Virtual DVR

Configuring a Virtual DVR

Once you have created a Virtual DVR, you can register DVRs and cameras to that Virtual DVR.

To configure a Virtual DVR:

1. From Live viewing, double-click a Virtual DVR icon from the Virtual DVR Indicator at the
bottom of the main screen. The X indicator appears on the icon and a blank split-screen
appears on the main screen.

Figure 30.2 Virtual DVR Indicator

2. Use the Split-screen selector in the right of the main screen to a select a split-screen mode.
3. Drag a DVR from the DVR Indicator to a desired location on the screen.
4. Add DVRs to the Virtual DVR:
• Click and drag a DVR from the DVR Indicator to a desired channel on the screen
NOTE: Cameras will be added in numerical order from the selected channel to the end, depending on
the number of cameras connected to the DVR
OR
4. Add cameras to the Virtual DVR:
• Select a DVR from the DVR indicator
• Drag specific cameras to a desired channel on the screen

DVR1 DVR1
DVR1
CH 1 CH 2
CH 3

DVR1
CH 4

Figure 30.3 Add a DVR—DVR1 (4CH DVR) is added to channel 4 on the screen

DVR1 DVR1 DVR1 DVR1

DVR1 DVR1
CH 1 CH 2 CH 1 CH 2
CH 3 CH 3

DVR1 DVR1 DVR2

CH 4 CH 4 CH 1

Figure 30.4 Add a Camera—CH 1 from DVR 2 is added to channel 8 on the screen

NOTE: The newly selected camera will replace the existing camera if there is a conflict.

57
Virtual DVR

Deleting Cameras from a Virtual DVR

To delete a camera from a Virtual DVR:
1. Double-click a Virtual DVR icon from the Virtual DVR indicator.
2. From live viewing, right-click a camera and select REMOVE.

Figure 30.5 Right-click and select REMOVE

OR

2. Drag the camera back to the DVR icon in the DVR Indicator.

Figure 30.6 Drag the camera to a DVR or different Virtual DVR

58
REMOTE SETUP
Use DVR NetView to remotely configure connected DVRs.

To open remote setup:

1. From the DVR NetView main screen, right-click a DVR icon from the DVR Indicator and select
Setup. The Display window opens.
NOTE: You can also open Remote Setup from the Set List Manager menu.

Figure 31.0 Remote Setup menu

2. Click the buttons on the left side of the main screen to configure the following options:
• Display
• Camera
• Motion
• Record
• Alarm
• Schedule
• Network
• System

59
Remote Setup

DISPLAY • FULL SCREEN MODE: Select channels for

full-screen display. If selected, these
channels will appear in full-screen during
Auto Sequence mode
2. Click APPLY and then OK to save your
settings and close the window.

With at least one Sequential Mode option

selected, Auto Sequence will begin on the DVR
only.

Figure 32.0 Display options

To configure Display options:

1. Under the DISPLAY SETUP tab, configure
the following:
• STATUS BAR: Select to Show or Hide the
status bar on the OSD.
• CAMERA: Select to show the CAMERA NO. or Figure 32.1 Sequential Setup
the CAMERA TITLE or both.
• BORDER LINE: Set the color for the borders To disable sequential setup:
of the OSD: WHITE, BLACK, DARK GREY, or 1. Deselect all options under Sequential
GREY Mode.
• BACKGROUND: Set the background color for 2. Click APPLY and then OK to save your
disconnected cameras on the main display: settings and close the window.
GRAY, WHITE, BLUE, or DARK GREY
2. Click APPLY and then OK to save your
settings and close the window.

Sequential Setup (Auto

Sequence)
To enable sequential setup:
1. Under the SEQUENTIAL SETUP tab,
configure the following:
• DWELL TIME: Set from 1~30 seconds.
• SEQUENTIAL MODE: Set the display mode,
from single channel full-screen to 8-channel
split-screen
NOTE: You must select one of these display
modes to enable Auto Sequence mode. If
none of these modes are selected, Auto
Sequence will not begin.

60
 Remote Setup

CAMERA MOTION

Figure 33.0 Camera options Figure 34.0 Motion options

To configure Camera options: To configure Motion options:

1. Select a camera icon at the top of the window. 1. Under RECORD TIME, adjust the time from
2. For the selected camera configure the 10~300 seconds.
following: NOTE: The set recording time is applicable
to all channels.
• COVERT: Select YES/NO. If YES, the camera
channel will be obscured from live viewing to 2. Under CAMERA SELECT, select a camera icon.
give the impression that no camera is 3. Under SENSITIVITY, and adjust from 1~20. The
recording. Use this option if the display higher the number, the greater the sensitivity.
monitor is in public view.
4. Under MOTION GRID,
NOTE: The Covert channel will use the same click one of the grid
background color as a disconnected icons to apply a
camera. To change the background color, motion grid to the
see see “DISPLAY” on page 60. selected camera.
• BRIGHTNESS, CONTRAST, COLOR: Adjust NOTE: Disabled
from 0~100. blocks are colored
grey. Active blocks will Figure 34.1 Motion icons
• TITLE: enter a name/title for the camera be turquoise-colored
• PTZ MODEL: Select the model of your when motion is
connected PTZ camera from the drop-down detected.
menu 5. Repeat steps 1~4 for any remaining cameras.
• PTZ ID: Enter your PTZ ID (PTZ ID should 6. Click APPLY and then OK to save your settings
match the camera channel to which you have and close the window.
connected the PTZ camera)
3. Repeat steps 1~2 for any remaining cameras.
4. Click APPLY and then OK to save your
settings and close the window.

61
Remote Setup

RECORD ALARM

Figure 35.0 Record options Figure 36.0 Alarm options

To configure alarm settings:

To configure continuous recording options:
1. Under RECORD SETUP, configure the
1. Select a camera. following:
NOTE: Number of displayed cameras depends • USE: Select ON/OFF. If OFF, the selected
on model number of your system. camera(s) will not record.
2. For each camera configure the following:
• QUALITY: Select LOW, MIDDLE, HIGH,
• USE: Select ON/OFF. If OFF, the selected SUPER, and ULTRA.
camera(s) will not record.
• RATE: Select 1, 2, 3, 4, 5, 6, 7, 10, or 15 fps.
NOTE: The system will automatically reset
• AUDIO: Select ON/OFF. The number of audio
if you enable/disable any cameras.
input channels varies by model.
• QUALITY: Select LOW, MIDDLE, HIGH, • INPUT: Select N.O/N.C.
SUPER, and ULTRA.
2. Under ALARM SETUP, configure the
• RATE: Select 1, 2, 3, 4, 5, 6, 7, 10, or 15 fps. following:
• AUDIO: Select ON/OFF. Audio capable • RECORD TIME: Set from 10~300 seconds (in
cameras or microphones are required for increments of 10 seconds).
audio recording.
• RECORD CAMERA: Select ALL or 1:1. If you
• MOTION: Select ON/OFF. If Motion is set to select ALL, the system will record on all
ON, the system will only record from the
channels; if you select 1:1, the system will
selected camera when motion is detected.
only record for the designated channel
NOTE: Motion Grid and sensitivity must be
• ALARM BUZZER: Select ON/OFF. If ON, the
configured in the Motion menu. See “MOTION”
system will sound a beep when the external
on page 61.
alarm is triggered
3. Click APPLY and then OK to save your 3. ALARM OUT1: Set the type of Alarm Out video
changes and close the window. (external monitor required, not included).
Select SYSTEM, VIDEO LOSS, MOTION, ALL
ALARM, or ALARM IN1~8, and then select ON/
OFF
4. Click APPLY and then OK to save your
settings and close the window.

62
 Remote Setup

SCHEDULE
NOTE: Daily has priority over a Weekly
schedule.

Figure 37.2 Daily schedule input

2. Select the CHART tab and select ALL,

SUN, MON, TUE, WED, THU, FRI, or SAT.
The Schedule sub-menu opens.
Figure 37.0 Schedule options 3. Enter BEGIN and END times, and select
the MODE for ten time slots and click OK.
To set a recording schedule: 4. Click APPLY and then OK to save your
1. Select MODE1 (red), MODE2 (orange), settings and close the window.
MODE3 (green), or MODE4 (blue) and NOTE: You must enable scheduled recording
configure the following: directly on your system. DVR NetView will only
let you edit and configure the recording
schedule(s).
NOTE: For an example on setting a recording
schedule, see “Overnight Recording” on
page 26.

Figure 37.1 Mode tab options

• USE: Select ON/OFF. If OFF, the selected
camera(s) will not record.
• QUALITY: Select LOW, MIDDLE, HIGH,
SUPER, and ULTRA.
• RATE: Select 1, 2, 3, 4, 5, 6, 7, 10, or 15 fps.
• AUDIO: Select ON/OFF. Audio channels vary
by model.
• MOTION: Select ON/OFF

63
Remote Setup

NETWORK EMAIL

Figure 38.0 Network information Figure 38.1 Email options

The Network displays network information in a To configure email options:

"General" tab and email options in an "Email"
tab. 1. Enter up to five email addresses in
E-MAIL field 1~5. They will be the email
To view network information: addresses that receive the email
notifications from the DVR.
1. Select the GENERAL tab (default) and view
2. Under EMAIL USE, select DEFAULT
the following:
(recommended) or SMTP. If you select
• CONFIG: Displays your current DEFAULT, go to step 8. If you selected
networking configuration—by default, SMTP, go to step 3.
DHCP
3. Under SMTP SERVER, enter your SMTP
• IP SETUP: Displays your current IP email server.
address, gateway, subnet mask, and port 4. Under SMTP PORT, enter your SMTP port.
(by default, 7000) 5. Under SMTP AUTH, select ON.
2. Under BANDWIDTH, select the following 6. Under SMTP USER ID, enter your SMTP
from the drop-down menu: 64 KBPS, 128 user name.
KBPS, 256 KBPS, 512 KBPS, 1 MBPS, 2 MBPS, 7. Under SMTP PASSWORD, enter your SMTP
4 MBPS, 8 MBPS, or UNLIMITED. password.
3. Click APPLY and then OK to save your 8. Click APPLY and then OK to save your
settings and close the window. settings and close the window.

64
 Remote Setup

DDNS SYSTEM

Figure 38.2 DDNS options Figure 39.0 System options—General

To configure DDNS options: To configure general system options:

1. Under USE, select DEFAULT. 1. Select the GENERAL TAB (default) and
2. Under DOMAIN NAME, enter your configure the following:
Digimerge DDNS domain name from the • AUTO KEY LOCK: Select ON/OFF. If ON,
confirmation email. the front panel touch-screen will be
3. Under USER ID, enter your Digimerge DDNS disabled after 3 minutes of inactivity. Enter
user name/ID. your system password (by default, 000000)
4. Under PASSWORD, enter your Digimerge to disable
DDNS password.
• KEY TONE: Select ON/OFF. If ON (default),
5. Click APPLY and then OK to save your
settings and close the window. the system will "beep" whenever a button
is pressed on the front panel or remote
control
• OVERWRITE: Select ON/OFF. If ON, the
system will overwrite the earliest
recorded video on the hard disk when the
HDD is full
• RESOLUTION: From the drop-down menu
select CIF 4CH, FIELD 4CH, FRAME 4CH,
CIF 8CH, FIELD 8CH, FRAME 8CH, or CIF
+ FRAME.
NOTE: Recording must be stopped on the DVR
in order to change the resolution.
NOTE: Resolution may vary by model.
2. Click APPLY and then OK to save your
settings and close the window.

65
Remote Setup

TIME CONTROL

Figure 39.1 System options—Time Figure 39.2 System options—Control

The Control tab allows you to start and stop the

To set the time:
primary functions of the system.
1. Stop all recording on the DVR. To stop
recording remotely, select the Control tab To control the DVR:
from the System menu and click RECORD 1. Select the CONTROL tab.
STOP.
2. Click STOP RECORD to stop continuous
2. Select the TIME tab and configure the
recording on the system. Click START
following:
RECORD to resume continuous recording.
• DATE: Enter a date
3. Click SCHEDULE ON to enable/disable
• TIME: Enter a time scheduled recording. The button will be
highlighted in light blue when scheduled
3. Click APPLY and then OK to save your
recording is enabled.
settings and close the window.
NOTE: A recording schedule must already be
entered on the system prior to enabling/disable
PASSWORD schedule recording remotely. For details on
setting a recording schedule, see “SCHEDULE”
N/A on page 25.
4. Click ALARM 1 to enable/disable the
alarm.
5. Click APPLY and then OK to save your
settings and close the window.

66
APPENDIX A: SYSTEM SPECIFICATIONS
DVR
Description Specification

Video Input 4/8/16 x 1.0Vp-p, CVBS, 75ohms, BNC

Video Output 1 composite (BNC)
1 spot output, programmable
1 VGA

Audio Input 1 x line-in (RCA)

Audio Output 1 x line-out (RCA)

Audio 1-way audio conference (via network)

Video Compression H.264 hardware codec

Audio Compression G.711

Supply Voltage 100VAC - 240VAC, 12VDC , 3A, 50/60Hz

Power Consumption Approx. 19.2 watts (HDD 250GB)

Operating Temp. -32°~104° F / 0° ~ 40° C

Range

Hard Disk Capacity 1 HDD (Max 2TB), 100% duty cycle

Operating System Linux (embedded)

OSD Navigation USB mouse, IR controller, or 20 key front panel

Backup via USB to flash and optical drives

Backup File Format Embedded player; convertible to AVI

Recording 360 x 240 : 120/100 (NTSC/PAL)

Resolution
720 x 240 : 60/50 (NTSC/PAL)
720 x 480 : 30/25 (NTSC/PAL)

Image Size 5-30 KB (720x480, 720x576) FPS

3-19 KB (720x240, 720x288) FPS
2-12 KB (360x240, 360x288) FPS

Record Scheduling Daily, Weekly; adjust specific HR per channel

Pre/Post Alarm 5 seconds (Pre); 5 minutes (Post), programmable per camera

recording

67
Appendix A: System Specifications

DVR (cont’d.)
Description Specification

Event/Log Search Unlimited for user login/out, configuration changes, remote access, connects/disconnects

Playback Single, Quad, 8, 16 CH Simultaneous

Alarm Input 4/8/16 x TTL, programmable as NC/NO

Alarm Output 1 x Relay with NO/NC contact; 24VDC/2A,

240VAC/2A resistive

Activity Detection Sensitivity levels: 20

PTZ Control RS-485/RS-422 Interface

Mobile Viewing 3G Smart Phone view and control

Front Key Max 20 (Touch Sensor)

Front LED Power, REC, HDD

Unit Weight 1.91 kg/4.2 Lbs

Remote Functions Live View, Live Recording, Search, Set-up, Backup

Network Speed 8 levels (64KB ~ 8MB)/sec.

Control

Network Protocol TCP/IP, DDNS and Web

Network Interface 10/100-Base-TX, RJ-45

Dimensions

As our products are subject to continuous improvement, Digimerge Technology Inc. and its
subsidiaries reserve the right to modify product design, specifications, and prices without notice
and without incurring any obligation. E&OE

68
APPENDIX B: SETTING UP REMOTE VIEWING
Setting up the Remote Viewing Feature requires several steps. Networking skills are required to
correctly configure the remote viewing functions.

What Do I Need?
• DVR System
• A PC with the installed DVR NetView software
• A router (not provided with the system) and High Speed Cable or DSL Internet Connectivity
(for remote viewing outside your network)

DVR

INTERNET

ROUTER PC
(Not Included) (Not Included)

Network Setup / Remote Access Overview

To setup remote viewing:
1. With the system powered off, connect the system to the router using an Ethernet cable.
2. Power the system on. You must connect the system to the router prior to turning on the
system. This allows the system and router to communicate over the network.
3. Press and hold the Enter button on the front panel to find your system's IP address.
4. Enable Port Forwarding on your router. Refer to the included Router Guide and Basics of
Remote Video Access Guide for further assistance with your specific network setup and
hardware.
5. Setup an account at http://ddns.digimerge.net

69
Appendix B: Setting up Remote Viewing

How Do I Find My IP and MAC addresses?

The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view
and control your system from a remote location.

Figure 40.0 DVR Status screen

To find your IP and MAC addresses:

1. Open the MAIN MENU and select SYSTEM.
2. Under the INFO tab you will find your system’s IP address and MAC address.

Finding Your External IP Address

If you wish to find your external IP address, you can use a third-party website such as
www.showmyip.com
Your external IP address can also be found within your Router settings. Refer to your router user
guide for further details.

70
 Appendix B: Setting up Remote Viewing

How Do I Enable Port Forwarding?

You need to enable port forwarding on your router to allow for external communications with your
system for the following port:
• 7000

Computers, DVRs, and other devices inside your network can only communicate directly with each
other within the internal network. Computers and systems outside your network cannot directly
communicate with these devices. When a system on the internal network needs to send or receive
information from a system outside the network (i.e. from the Internet), the information is sent to
the router.

NETWORK EXAMPLE

Router Router
PC
External IP Internal IP
Internal IP
216.13.154.34 192.168.0.1
192.168.0.2

DVR
Internal IP
192.168.0.3

Internet Internal Network

When a computer on the Internet needs to send data to your internal network, it sends this data
to the external IP address of the Router. The Router then needs to decide where this data is to be
sent to. This is where setting up Port Forwarding becomes important.
Port Forwarding tells the router which device on the internal network to send the data to. When
you set up port forwarding on your Router, it takes the data from the external IP address:port
number and sends that data to an internal IP address:port number (i.e. Router External IP
216.13.154.34 to DVR Internal IP 192.168.0.3:7000).
The instructions found online in the Router Configuration Guides will assist you in the port
forwarding configurations for a selection of different router models. Visit our Consumer Guides
Support website at http://www.digimerge.com/ for more details.

71
APPENDIX C: SETTING UP DDNS SERVICE
Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up
a web site address that points back to your local network. The following outlines how to set up
your free DDNS account.

To setup your free Digimerge DDNS account:

1. In your browser, go to http://
ddns.digimerge.net and click Create Account.
2. Complete the Account Information fields with
your personal information. Complete the
Warranty Information with your purchase
details (optional).
3. Complete the System Information fields:
• Product License: Select your product model Figure 41.0 Create a DDNS account
from the Product License drop down menu
(e.g. VB300)
• <Product Code> - <MAC Address>:
Locate the MAC address of your (recorded
while loading the System)
• URL Request: Choose a URL for your DDNS
connection (i.e. your name, your company or
business name, or anything of your choice.)
4. Once the information has been entered, click
Create New Account.
5. Your Account information will be sent to you at Figure 41.1 Enter personal information

the email Address you used in Step 2.

Figure 41.2 System information

72
 Appendix C: Setting Up DDNS Service

You will need this information for remote access to your system. Record your information below:

Username:
Domain name*:
Password:

* Only the first part of the Domain Name is required for setup on the system. For
example, if the full domain sent is tomsmith.ddns.digimerge.net, you only need to enter
tomsmith on the system.

73
Appendix C: Setting Up DDNS Service

How Do I Enable DDNS On My System?

Once you have registered for free DDNS service, use the information in the confirmation email to
configure DDNS settings on your system.

Figure 41.3 DDNS menu

To enable DDNS on your system:

1. Open the MAIN MENU and click NETWORK.
2. Select the DDNS tab.
3. Under USE, select DIGIMERGE.
4. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the
confirmation email. For example, if your domain name is tomsmith@digimerge.ddns.net, you
only need to enter tomsmith in the text field.
5. Under USER ID, enter your Digimerge DDNS user name.
6. Under PASSWORD, enter your Digimerge DDNS password.
NOTE: Obtain your Digimerge DDNS user name and password from the confirmation email.

7. Under DDNS TEST, select START. You should receive a "SUCCESS" message. If there is an
error, check your network connections; check that you have entered the correct domain
name, user ID, and password.
8. Press ENTER to save your settings. Press CANCEL/ESC to close remaining windows.

With DDNS entered on your system, you can access your DVR from a remote location by using DVR
NetView remote software or by entering the Digimerge DDNS domain name in your browser.

74
APPENDIX D: CONNECTING PTZ CAMERAS
You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear
panel of the system.

DVR

PTZ CAMERA
(not included)
Figure 42.0 Connecting a PTZ camera (not included)

To install a PTZ Camera:

1. Connect the Transmit Cable to the RS-422/485 TX (+) port of the PTZ block on the rear panel.
2. Connect the Receive Cable to the RS-422/485 TX (-) port of the PTZ block on the rear panel.
3. Connect the video cable to a BNC port (usually channel 1).
4. Open the Main Menu and select CAMERA.
5. Under PTZ MODEL, select the model of your PTZ camera.
6. Under PTZ ID, select the PTZ ID (PTZ ID should match the camera channel to which you have
connected the PTZ camera).
NOTE: The PTZ camera settings depend on the type of PTZ camera. Please refer to the specific camera
manual for your brand and model of PTZ camera.
7. Press the ENTER button to save your settings.

75
Appendix D: Connecting PTZ Cameras

Using a PTZ Camera

To control a PTZ camera:
1. With your PTZ connected to the system, view the active PTZ channel
in full-screen.
2. Press PTZ button on the front panel, remote control, or Virtual
Remote (mouse only). The Short-cut Menu opens.
3. Press any of the buttons on the Short-Cut menu to open the PTZ Figure 42.1 PTZ Short-cut menu

Help Menu.
The PTZ Help Menu contains the following:

Button Result/Action

ENTER button • Press to open the PTZ Help Menu; press again to close the
menu

ESC button • Press to cancel all PTZ operation

MENU button • Press to open the PTZ Virtual Remote; press

again to return to the Short-cut menu

Navigation buttons • Press ST to tilt up/down

• Press WX to pan left/right

Increase/Decrease • Press + / - to zoom in and out

buttons

76
 Appendix D: Connecting PTZ Cameras

Button Result/Action

• Set PRESET position; Spot Out on the remote control

• Move PTZ to a desired location

• Press the preset button

• Illuminate Custom 1

• Set the # for the Preset location

• Press ENTER to save and exit

• Go to the preset position; INFO on the remote control

• Press the GO button

• Enter the desired Preset # and press ENTER

• Start AUTO TOUR

• Press the Auto Tour button

• Press + and enter the range of preset and press ENTER

• For example, Auto Tour button, +5 will start the tour of 1~5
presets of the PTZ camera
• PTZ custom function 1; Display on the remote control

• PTZ custom function 2; Zoom on the remote control

• PTZ custom function 3; PTZ on the remote control

• Speed has 8 increments—keep pressing the buttons to

increase/decrease speed

77
Appendix D: Connecting PTZ Cameras

Compatible PTZ Cameras

78
APPENDIX E: CONNECTING ADDITIONAL
EXTERNAL MONITORS
Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor
Out displays the exact on-screen display of the system.
Use the Spot port (BNC) to use the Spot Out function. Spot Out displays connected cameras on the
system.
NOTE: A BNC-to-RCA adapter (not included) is required to connect a monitor with RCA inputs.

Monitor
(not included)

DVR

Spot Monitor
(not included)

To use spot out functions:

1. With a spot monitor connected, press the SPOT OUT button on
the remote control or Virtual Remote followed by the numeric
button for the channel you wish to view (full-screen).
2. Press the SPOT OUT button twice to begin Auto Sequence (by
default, Spot Out on the system is set to Auto Sequence).

When an alarm is triggered, Spot Out will display the triggered

channel in full-screen. Figure 43.0 Spot Out button

79
APPENDIX F: CONNECTING MOTION / ALARM
DEVICES
You can enable motion detection and alarm control from the Main Menu. You can also connect
additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use
a motion detector or sensor to send a signal to the system to begin camera viewing and recording
on the matching camera channel (when enabled in the Menu).

To connect an external alarm sensor to the system:

1. Connect the Signal Cable to the desired Channel number + port in the alarm block.
2. Connect the Ground cable to the Ground port (G) in the alarm block.
3. Open the MAIN MENU and select ALARM.
4. Select the corresponding alarm channel and select INPUT.
5. Select N.C. (Normally closed) or N.O. (normally open) depending on your alarm/sensor setup.
Make sure the channel is set to ON.
6. Press the ENTER button to save your settings.

DVR

ALARM or SENSOR
(Not Included)

80
APPENDIX G: FULL CONNECTIVITY DIAGRAM
The following diagram outlines a general set of connections available with the DVR.

SELF-POWERED
EXTERNAL
MICROPHONE
MONITOR (Not Included)
(Not Included)
AUDIO CAPABLE
CAMERA
(Not Included)

VGA MONITOR MOUSE

BNC CAMERAS* (Not Included) USB or PS/2
(Not Included) (with adapter)

(Not Included)

DVR

POWER

SPOT PTZ CAMERA

MONITOR (Not Included)
(Not Included)
LINE OUT/AMPLIFIED
SPEAKERS
(Not Included)

(Not Included)

PC
(Not Included)

*Number of cameras varies by model.

81
APPENDIX H: REPLACING THE HARD DRIVE
The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2
terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD.
NOTE: Make sure that the system is OFF and the power cable has been disconnected before
changing the hard drive.

Removing the Hard Drive

To remove the hard drive:
1. Remove the four short screws on the side panels of the housing and the eight screws on the
rear panel. Keep these sets of screws separate.
NOTE: The center screw at the top of the rear panel and the screws along the audio and video ports are
longer than the other screws.

ATTENTION: Do not remove the two screws near the fan on the side of the housing.

2. Carefully slide the cover away from the front panel and lift away from the housing.
NOTE: Make sure the cover is clear of all ports and connectors on the rear panel.

Figure 44.0 Slide the cover and lift away from housing

3. Disconnect the cables from the hard drive.

4. With one hand supporting the hard drive, remove the four mounting screws from underneath
the housing.

Figure 44.1 Support the HDD and remove the mounting screws underneath the housing

5. Remove the hard drive from the housing.

82
 Appendix H: Replacing the Hard Drive

Replacing the Hard Drive

To replace the hard disk:
1. Carefully position the new hard drive on the four rubber mounting feet in the housing. The
connections end of the hard drive should face the data and power cables.

Figure 44.2 Place the HDD on the rubber mounting feet

2. With your hand supporting the hard drive, replace the four mounting screws underneath the
housing.
3. Reconnect the cables to the hard disk. Make
sure the cables are connected firmly.
4. Carefully replace the cover over the housing
and slide towards the front panel. The cover
should be flush on all sides.
5. Replace the screws on the rear panel: 3 short
screws at the corners, 1 longer screws at the
top, and 4 longer screws along the video ports.
6. Replace the short screws on the side panels.
7. Reconnect all cameras and cables. Re-mount
the unit the back of your monitor if desired.
8. Power on the system. If you have installed a
new hard disk, you must format the hard disk
before using the system.

Figure 44.3 Reconnect the power and data cables

83
Appendix H: Replacing the Hard Drive

Formatting the Hard Drive

ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot
be undone. System settings will not be erased.

Figure 44.4 HDD format

To format the hard disk:

1. Under the DISK tab, select FORMAT and select INTERNAL HDD.
2. Under ACTION, select START. Formatting begins.
3. When formatting is complete, press CANCEL/ESC to close windows (USB flash drive only).

84
APPENDIX I: USING LISTEN-IN AUDIO
Listen-in audio allows you to listen to, and record live audio on the system.

DVR

AUDIO CAPABLE CAMERAS

(not included)

LINE OUT / AMPLIFIED SPEAKERS

(not included)

To enable listen-in audio:

1. Connect the audio cable (RCA) from an audio capable camera (not included) to the AUDIO IN
port on the rear panel of the system.
2. Open the MAIN MENU and select RECORD.
3. Under channel 1, select AUDIO.
NOTE: The number of audio inputs varies by model.
4. Select ON.
5. Press the ENTER button to save your settings.

85
APPENDIX J: CONVERTING VIDEO FILES TO AVI
The system saves recorded video data in the .cms format. When you backup video to a USB flash
drive, external HDD, or CD/DVD-R/W disc, the system also copies the small AVI Converter
application.
NOTE: AVI Converter is also installed on your PC when you install DVR NetView remote client software.
AVI Converter allows you convert CMS files into AVI format for flexibility when playing back the
video in third-party media players, such as VLC and DivX Player. Converting the file to AVI can be
particularly useful if you need to provide authorities with copies of your video data if there is a
security incident at your business or home.
NOTE: The DivX, XviD, or ffdshow codec (not included) is required to view AVIs in Windows Media Player.

To convert video files to AVI:

1. Connect a USB flash drive or external HDD with backed up video to your PC; or insert a CD/
DVD-R/W disc into your PC’s CD/DVD-RW drive.
2. View files and folders on the drive or disc and double-click aviconverter.exe.
NOTE: If you have already installed DVR NetView, select Start>Programs>NetView>AVI Converter.

Figure 45.0 AVI Converter

3. Under Input File, click .

4. In the dialogue window, select your saved CMS file and click Open. By default, AVI Converter
will save the converted file to the same location as the Input file. To keep the default, go to
step 6. To choose a new location, go to step 5.
5. Under Output File, click to choose a save location or personalize the file name.
6. Under Channel, select the channel you wish to save.
NOTE: You can only convert video from one channel at a time.
7. Under Video Standard, select NTSC (default) or PAL. Select the box below Video Standard to
open the file once conversion is finished (default).
8. Click CONVERT. Conversion may take several moments depending on the size of the file.

86
 Appendix J: Converting Video Files to AVI

Playing AVI Files

If you selected for the converted file to open automatically, the file will open in your default media
player. If not, click QUIT to close AVI Converter.

ATTENTION: An AVI media player such as VLC or DivX is required to playback AVI files. You
can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media
Player.

To playback AVI files:

1. On your PC, open the folder where you saved the AVI file. By default, converted files use the
following naming convention:
yyyy_mm_dd_hh_mm_ss_channel#_channel#_channel#_channel#.avi
2. Double-click the file to open in your default media player, or right-click to open the file with a
AVI-compatible media player.

Figure 45.1 File playback in Windows Media Player (image simulated)

87
APPENDIX M: REMOTE VIEWING USING
INTERNET EXPLORER
Along with the DVR NetView remote client software, you can also view your system remotely using
Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer
allows for viewing from up to three simultaneous connections.
NOTE: Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari
and other browsers are not supported.
To view your system using Internet Explorer:
1. Open Internet Explorer.
2. In the address bar, enter your system’s IP address or your
Digimerge DDNS domain followed by :7000 — for example,
http://192.168.1.1:7000 or http://
tomsmith1.ddns.digimerge.net
NOTE: You MUST include http:// in order to access your system.
Figure 46.0 Login (admin/000000)
NOTE: If you need help finding your system’s IP address, see “How
Do I Find My IP and MAC addresses?” on page 70.
http://192.168.1.1:7000
3. Login with the user name admin, and your default system
password, 000000.
4. From the new page, click Web Viewer (Use overlay). You
will need to install ActiveX in order to access live viewing.
5. Click the warning bar and select Install ActiveX Control.
6. From the prompt, click Install. The page will refresh and
live viewing will commence.
Figure 46.1 Click Web Viewer (Use Overlay)

Figure 46.2 Install ActiveX

Figure 46.3 Click Install

Figure 46.4 Remote viewing through Internet Explorer (images simulated)

88
 Appendix M: Remote Viewing using Internet Explorer

Using Live Viewer

Figure 46.5 Remote viewing through Internet Explorer (images simulated)

To view full screen:

• Click the buttons at the top of the page or double-click a channel. Double-click the channel
again to return to split-screen.
To view split-screen:
• Click the 4, 9, or 16 buttons at the top of the page.
NOTE: The number of displayed channels depends on the number of channels available on your DVR.
DVR channels vary by model (8-channel model shown).

89
APPENDIX N: DVR PROPERTIES AND LOG FILES
DVR Properties
The DVR Property menu allows you to view
important information about your system.

To view DVR properties:

1. From live viewing, right-click a DVR icon and
select PROPERTY, or click PROPERTY from the
Set List Manager menu.
2. Click PRINT to print the list to your default
printer, or click OK to close the window.

Virtual DVR Properties Figure 47.0 DVR Properties

You can also view the Properties of a Virtual DVR.
• Right-click a Virtual DVR icon and select
PROPERTY

Figure 47.1 Virtual DVR Properties

CMS Log List

The CMS log list allows you to view a list of the
actions and events of all the DVRs connected to
DVR NetView.

To view the CMS log list:

1. From live viewing, right-click a DVR icon and
select CMS LOG LIST, or open the Property
menu and select the CMS LOG LIST tab.
2. Click PRINT to print the list to your default
printer, or click OK to close the window.

Figure 47.2 CMS Log List

90
 Appendix N: DVR Properties and Log Files

DVR Log List

The DVR Log List allows you to perform a thorough search of all events and actions of your
system.

Figure 47.3 DVR Log List

To view the DVR Log List:

1. From live viewing, right-click a DVR icon and select DVR LOG LIST.
2. Click SEARCH. The software will search for the most recent events and actions on the
system.
3. Click PRINT to print the list to your default printer or click OK to close the window.

Advanced Search
To perform an advanced search:
1. Open the DVR Log List.
2. Under BEGIN, enter a start date and time and select the box
3. Under END, enter an end date and time and select the box
4. Under CHANNEL, enter a desired channel number and select the box
5. Under QUERY, enter an event or action (i.e. alarm, motion, disconnect, video loss, REC start,
REC stop, etc.)
6. Click SEARCH.
7. Click PRINT to print the results to your default printer or click OK to close the window.

91
TROUBLESHOOTING
When a malfunction occurs, it may not be serious and can be corrected easily. The following
describes the most common problems and solutions. Please refer to the following before calling
Digimerge Technical Support:

Error Possible Causes Solutions

• DVR is not receiving • Cable from power adapter is • Confirm that all cables are connected correctly
power, or is not loose or is unplugged
powering up • Confirm that the power adapter is securely
connected to the back of the unit

• Cables are connected, but DVR • Confirm that the unit is powered on (LED
unit is not receiving sufficient indicators on the front should be ON)
power
• If the unit is connected through a power bar or
surge protector, try bypassing the bar and
connecting the power directly to the wall outlet

• Confirm that there is power at the outlet:

• Connecting the power cable to another outlet
• Test the outlet with another plugged device
(such as an electric calculator or phone
charger)

• Remote control is • Batteries in the remote control • Install a fresh CR2025 battery in the remote
not detected by the are drained control
system
• There are no batteries in the
remote control

• Hard drive is not • Hard drive cables are loose or • Remove the housing and check that hard drive
detected by the not properly connected cables are firmly connected
system
• Hard drive has not been • From the Main Menu, select
initialized (formatted) by the System>Disk>Format and select Internal and then
system click Start. ATTENTION: Formatting erases all
video data on the hard drive

• There is no hard drive in the • Open the housing and install a 3.5" SATA hard
system drive

Hard drive is full (0%) • Repeat Record is not enabled • From the Main Menu, select
and the unit is no System>Disk>Overwrite and select ON. This
longer recording enables the system to continuously record by
overwriting data once the hard drive is full

92
 Troubleshooting

Troubleshooting (cont’d.)
Error Possible Causes Solutions

Mouse not detected • Mouse cable is not firmly • Firmly connect the mouse cable to the PS/2 port
by system connected to the system on the side of the system; or connect a USB mouse
to the top USB port on the rear panel of the system
• Mouse is not connected to the
system

• System needs to be reset • Turn the system OFF (press Power button on the
front panel). Firmly connect a PS/2 mouse to the
PS/2 port on the side of the system; or connect a
USB mouse to the top USB port on the rear panel of
the system. Press the Power button again to turn
the system ON

• There is no picture • Camera cables are loose or • Check the camera video cable and connections
on selected channels have become disconnected
/ camera picture is • Disconnect and reconnect the cable at the DVR
not being displayed and at the Camera

• Try moving the camera to another channel or use

another cable

• The image on the • Audio cables are loose or have • Check the AUDIO connections to the DVR
DVR appears, but been disconnected
does not have sound
• Audio channel is set to OFF in • Open Main Menu>Record and set channel 1 audio
the system menu to ON

• Audio is associated with the • Audio is only available for channel 1—connect the
wrong video channel audio capable camera to channel 1 to avoid
confusion

• I can’t set the time • The system is recording • Stop all recording on the system before
on the DVR attempting to set the time—resume recording
immediately after setting the time

• Schedule recording • Schedule recording has not • Press / on the front panel or Virtual
isn’t working been enabled Remote to enable schedule recording

• A recording schedule has not • Open Main Menu>Schedule. Configure up to four

been entered recording Modes. Under the Chart tab, apply the
Modes to ALL days, or specific days

• Press / on the front panel or Virtual

Remote to enable schedule recording

• My system does not • Continuous recording may be • Press / on the front panel, or on the
seem to be recording disabled remote control or Virtual Remote—ATTENTION:
For security, it is highly recommended to keep
continuous recording ON at all times

• Cameras may be disabled • Open Main Menu>Record. Make sure cameras

are ON

• Motion detection is enabled • Motion detection means the camera will only
record when motion is detected. Open Main
Menu>Record to enable/disable motion detection
on specific cameras

93
LIMITED WARRANTY

Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty
Updated 08.04.09

Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this
hardware product is free from manufacturing defects in material and workmanship under normal use for a period of three (3)
years from the documented date of purchase. Digimerge warrants the security certified Seagate SV35 Series Hard Disc Drive
(HDD) for a period of (5) years from the documented date of purchase.

DVR Warranty Details:

The three (3) year warranty period consists of:
• One (1) year over-the-counter replacement warranty covering parts and labor
• Two (2) additional years of repair depot warranty covering parts and labor with proof of RA issued by Digimerge tech
support

Exceptions to the above warranty are:

• DVR components including, but not limited to, moving parts, motors, fans, removable flash memory. These are
warranted for a one (1) year period.
• Data loss – end users are recommended to back up the content of the hard drive on a regular basis.
• Data recovery, consequential damages, incidental damages and costs related to removal and installation of the hard
drive are not covered under this warranty and are not part of the repair or exchange process.

Software & Consumables: All software, accompanying documentation and consumables (including but not limited to fuses and
batteries) provided with or as part of the product are furnished AS IS, and are excluded from warranty coverage. Digimerge is
not obligated to provide the end-user with a substitute product during the warranty period or at any time.

NOTE: Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right
to modify product design, specifications and prices, without notice and without incurring any obligation. Software and firmware
are subject to updates from time to time.

For valid warranty claims made during the warranty period, upon proper proof of purchase (which is defined as a “valid form
of a bill of sale or receipt from an authorized retailer or distributor showing the original date of purchase”), defective products
will, at the sole discretion of Digimerge, be repaired or replaced with equal or better product in terms of hardware features
without charge if all the conditions set forth in this warranty are met. Any products repaired or replaced within the warranty
period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment date, or the
remainder of the warranty term, whichever is longer. Repairs are warranted for 90 days outside the original warranty period.
Products and parts, at Digimerge’s sole discretion, may be replaced with new or refurbished items, and the products and parts
replaced become the property of Digimerge. Product returned to Digimerge must be properly packaged in its original
packaging (or packaging providing the product with protection equivalent to the original packaging) and sent, with the postage
charges prepaid via a shipping method that provides for tracking of your package, to the address provided at the time the
Return Authorization was requested. The customer is responsible for all shipping costs associated with the return of the
defective products for warranty service to Digimerge warranty/repair depot facilities. Products will be returned to the end-user
freight prepaid. Digimerge reserves the right to replace the original hard drive with an equivalent one.

Exclusions and Limitations: Any of the following will void this warranty:
1. Installation or use of the product other than strictly in accordance with the instructions contained in the product’s
instruction manual;
2. If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside
of the acceptable conditions specified in the product's instruction manual;
3. If the product is subjected to misuse (not adhering to instructions supplied with the product), negligence, modification
(of hardware, firmware or software) or abuse;
4. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;
5. Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and
6. Use of replacement parts other than those specified by Digimerge.
7. If the products original identification (trademark, serial number, model number) markings have been removed,
defaced or altered.
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S
ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS
OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO
EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY
KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF REVENUE OR PROFITS,
FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD
PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that
are not contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand
this warranty. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the
limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for
personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and exclusions
may be limited in their application. In that case, when the implied warranties are not allowed to be excluded in their entirety,
they will be limited to the duration of the applicable written warranty, and if damages may not be limited then the above
limitations on damages apply, but only to the greatest extent permitted by local law.

Warranty and Non-Warranty Service:

Warranty service can be received by contacting your Digimerge dealer (during the warranty period). The dealer is required to
first contact Digimerge Technical Support for assistance. In the event the problem cannot be resolved over the phone or via
email, Digimerge will advise to return the product, at customer’s expense, for repair or replacement. Upon receipt of the
defective product, Digimerge will send a repaired or replacement product at Digimerge’s expense to the customer. Dealer
should send product to:

In United States:

Digimerge Returns
C/O Russell A. Farrow
15 Lawrence Bell Drive
Amherst, NY
14221

In Canada:

Digimerge Technologies Inc.,

Attention: Repair Department,
250 Royal Crest Court,
Markham, Ontario, Canada,
L3R 3S1

Out of warranty service: Please visit our web site (www.digimerge.com) for the name and location of the Digimerge
authorized service centers.
NEED HELP?

Please make sure to visit our website www.digimerge.com to receive

product updates and information.

3 Easy Ways To Contact Us

Online:
 www

Product support is avail a b l e 2 4 / 7 i n c l u d i n g p r o d u c t

information, user manu a l s , q u i c k s t a r t u p g u i d e s a n d
FAQ’s at www.digimerg e . c o m

 By Email:
Technical support (for t e c h n i c a l / i n s t a l l a t i o n i s s u e s )
tech@digimerge.com

 By Phone:
North America: 1-866-3 4 4 - 4 6 7 4
Technical support (for t e c h n i c a l / i n s t a l l a t i o n i s s u e s )
Press option 2 for tech s u p p o r t
Mon-Fri 8.30 am to 7.00 p m E S T

We welcome your feedback at

info@digimerge.com
---------------------------------------------
For more information, visit
www.digimerge.com

Version 1 - march, 2007