1. Which amongst the below mentioned forms of banking come under a. Branch banking c. Cheque deposit What is the foundation on which digital banking should be built upon? b. Data communication c. User experience d. Data security igital banking? ital ban! ig has been making most disruptive changes in which vertical of banking? b. Corporate Banking . Risk and Treasury . Wealth management and advisory 4. Which are the two most important considerations in building digital banking eco- system? b. Availability of telecommunication and RBI clearance . Product basket and young customers d. Risk takers and safe players 5. What is the key factor responsible for long term customer loyalty in the digital banking space? c. Friend's referral d. Discounts and offers 6. The process of safeguarding customer data is called for when the following is happening a. Transmission b. Encryption/decryption c. Firewall Access d.aandc7. A data value has changed since you last saw it with read-only right. If we know that no modification is permitted or due since you last saw it, what has been compromised? a. Data Availability b. Data Confidentiality d. Both b and c e. Both aand b 8. Cards, that store data in integrated circuits are also called b. Mag stripe cards c. Both of the above 4d. None of the above 9. EMV compliant cards gives an option to cardholders to perform a. Contact transaction b. Contactless transaction d. None of the above 10. NEC stands for b. Near field contact technology cc. Nano-frequency communication technology d. None of the above 11. Which of the below statement is correct with ace card usage ina PoS terminal? b. Mag stripe cards are inserted and Chip cards are swiped . Both Chip and Mag stripe cards are inserted d. Both Chip and Mag stripe cards are swiped 12. One entity that is missing in the 3 party card network model as compared to 4 party card network model is a. Merchant acquirer b. Card scheme d. Merchant/cardholder 13. Offline authorization is an option available with a. NFC enabled cards b. EMV compliant cards c. Mag stripe cards14, An EMV card transaction is not characterised by a. PIN and chip ees and chi : d. Only chip 15. Which amongst the below mentioned entity authorizes a card transaction in a 4 party card scheme network? a. Card scheme b. Merchant/cardholder c. Merchant acquirer 16. The order of various stages in a transaction a. Clearing-Settlement-Authorization b. Authorization-settlement-clearing c. Settlement-Authorizati soos 17. PCI-DSS stands for a, Payment card interface Data standards and services cycle is c. Payment card interface Data security standard d. Payment card Industry Data standards and services 18. Which of the following facilities are likely to be available at an ATM machine? a. Cash Withdrawal b. Update Mobile Number c. Recharge Mobile d. Pay utility bills 19. ATMs established by non-banking entities are called a. Green label ATMs Blue label ATMs d. Brown label ATMs 20. OFF-US transactions are those where b. Issuer and Acquiring bank are same ¢. Transactions that do not come to NFS switch21. Instant money transfer (IMT)is a fund transfer facility that requires only beneficiaries b. Account Number c. Account Number and IFSC code d. Mobile number and Account Number 22. In an ATM transaction interchange fees is paid to the a. ATM Network c. Issuing Bank d. None of the above 23. As per RBI guideline, for other bank transaction, number of free ATM usage Is ¢. 5 times a month for any location d. None of the above 24. To use a cash deposit machine (CDM), you need to necessarily have b. Bank Account No. or IFSC Code c. Bank Account No. and IFSC Code d. Bank debit card and also Account No. 25. A customer while transacting at an ATM uses wrong pin. What kind of decline is it? a. Technical decline c. Network failure d. None ofthe above 26. A dispute can arise in case of a. Only successful transactions b. Only unsuccessful transactions d. Neither of the above 27. As per RBI guidelines, for wrongfully debited amount, a customer has to complain with the issuing bank within b. 100 days of the failed ATM transaction c. 7 days of the failed ATM transaction d. 60 days of the failed ATM transaction28. Mobile banking through SMS channel is available on handsets of type a. CDMA b. GSM c. None of the above 29. Balance inquiry isa kind of a. Financial transaction ¢. Technical transaction d. None of the above 30. Bill payments is a kind of b. Non-Financial transaction . Technical transaction d. None of the above 31. Drawbacks of mobile banking through SMS channel are: a. The customer needs to know the exact syntax for transaction b. SMS channel is not end to end encrypted without having an application on the handset c. The SMS remains in SMS format in the sent items of the phone causing security threat 32. In contrast to SMS based channel, USSD messages a. Create a real-time connection b. Are session based communication c. Use the short code *99# 4. Allof the above 33. In NUUP, a customer can access banking services by pressing a. *990# b. #99* d. None of the above 34. USSD offers a. Only non-financial services ¢. Both Financial and Non-Financial services only d. None of the above35. Through NUUP, one can do fund transfer using a. MMID and Mobile Number b. IFSC and Account Number c. Aadhaar Number 36. By using QSAM service one can check their Aadhaar seeding status with their bank account by dialling a. *99H b. *99979# ©. *99*99H d. *999# 37. IMPS stands for b. Intermediate Payment Service . Inter-Bank Payment Service d. None of the above 38. IMPS enables a. Anywhere banking b. nrire banking d. None of the above 39. To pay your bills online one-time registration of each biller is, a eae c. Not required at all d. None of the above 40. Through internet banking one can perform ‘a. Remittance and Fund transfer b. Shopping, Phone recharge and Bill Pay c. Investment . Phishing technique is used by fraudsters for a. Brand spoofing b. Carding c. E-mail scam42. Phishing can be prevented by a. One time password b. Two-factor authentication d. None of the above 43. A process of sending e-mails that steal sensitive information from customer's computer by installing Trojans and keystroke sniffers is called a. Industry spoofing b. Brand spoofing d. Phishing 44. While entering information such as id, password and other confidenti online, it is to be checked that 1. The website address changes from ‘http://’ to ‘https://’ b. A security icon that looks like a lock or key appears. d. None of the above 45. A financial institution b. Always asks for confidential information from its customers either on phone or e-mail c. May at times ask for confidential information from its customers either on phone or e-mail 4d. None of the above 46. The risk arising from fraud, error, negligence and the inability to maintain expected service levels is called a. Strategic risk cc. Compliance risk d. None of the above 47. If a customer is able to get cash by transacting at a POS machine, what type of transaction is it called? a. Cash@POS cc. Advance cash d. POS advance48. If a customer cancels a sale and returns the amount back before settlement, then such a transaction is called a. Refund b. Return c. Null 49. Mobile POS is a device that is a. Portable b. GPRS enabled d. None of the above 50. The financial entity/Bank that does their location is called up with merchants an b. Cardholder . Issuing Bank d. Card scheme Provider