RANDY DE LARA

SENIOR SALES REP | SENIOR

MOBILE TECHNICIAN | OFFICE
ASST
+971 56 297 0232 randy.delara23@gmail.com Oud Metha, Dubai, UAE

WORK EXPERIENCES

Mobile Technician / Sales

Ureachcell Electronics LLC, Dubai UAE | February 2016 - Present
Conducted repairs on cell phones brought in by customers to the
shop.
ABOUT ME Trained newly hired technicians for repairing cell phone units.
A technical and efficient person with Reffered to cell phone manuals to ensure the repairs done to the
over 9 years of experience in sales and units are accurate.
mobile repairs, seeking an Informed customers on the warranty provided for the cell phone
opportunity to contribute my skills units repaired.
and abilities to an excellent Analyzed the problems of the cell phone units before proceeding
organization where there are with the repairs.
opportunity for development and Attended to broken cell phones brought in by customers for
knowledge improvement. repairs.
Conducted analysis with the customers on how the cell phone
broke down before proceeding with the repairs.
Organized parts and components of various cell phone brands.
Scheduled the repair timetable and informed customers when
they can pick-up the unit.

EDUCATION Serves customers by selling products and meeting customer

needs.
TERTIARY Preparing end of the day sales report, inventory and cash flow
Samson College report.
Automotive | June Maintaining inventory and product display in store.
2000 - April 2002 Process orders and negotiate purchase from suppliers for the low
Quezon City, Philippines inventory product.
SECONDARY Office Assistant / Office Boy
Camp Crame High School Sehawi Trading Corporate, Dubai, UAE | June 2013 - November 2015
Automotive | June 1996 - March Organizing and maintaining electronic and paper files
1999 Maintaining and devising office systems, including filing, data
Quezon City, Philippines
management etc.
Monitoring the use of equipment and supplies within the
PRIMARY
office.
Camp Crame High School
Dealing with queries or requests from the visitors and
Automotive | June 1990 -
employees.
March 1996
Coordinating the maintenance and repair of office equipment.
Quezon City, Philippines
Assisting other administrative staff in wide range of office
duties.
Helping the receptionist, secretaries, or other administrative
assistants in performing their duties.
Maintains office cleanliness and tidiness.
Serves hot and cold beverages to visitors and Bosses.
OTHER INFO Owner and Head Mobile Technician
Civil Status: Single Fix N Trade mobile Shop, Philippines | January 2010 - November 2013
Achieves sales targets while maintaining the required repair
Driving License: Yes
quality standards
Religion: Roman Catholic Responsible for fault finding, repair, and after sales service of
Language: English & Tagalog all mobile brands.
Visa Status: Residence Visa Refurbishes mobile phones, wireless devices and other related
models/equipment Manufacturers.
Repair to include: Hardware level 1, 2, & 3 including Software
Applications.
Implements locking/unlocking, language change and profiling
SKILLS of mobiles.
Disassemble/reassemble down to board and component
In-depth knowledge of different
levels.
brands of cell phones (Apple,
Repairs accurately
Samsung, Nokia, Acer, Vivo, Htc,
Handles customer requests for technical assistance
and etc)
Completes repairs to the required standard and returns them
Excellent hand-eye coordination
within the designated period
and ability to perform small and
Train and handle employe
big repairs
In-depth knowledge of different
models of cell phones both old
Mobile Technician / Sales
and new Cell Pawnshop, Philippines | February 2008 - December 2009
Capable of following instructions Attended to broken cell phones brought in by customers for
reading diagrams and carrying repairs.
out tasks Conducted analysis with the customers on how the cell phone
Professional demeanor with broke down before proceeding with the repairs.
customers and coworkers Organized parts and components of various cell phone brands.
Exceptional knowledge of cell Scheduled the repair timetable and informed customers when
phone operating systems and they can pick-up the unit.
features (IOS, Android, Microsoft, Assisted the technician in handling cell phone repairs.
etc)
Capable of working
independently or with a team
Exemplary work ethic needed to Operation in Charge
Nova Cell Telecom, Philippines | April 2003 - November 2007
succeed in any career
Planned and executed product upgrade strategies to increase
Available to work a variety of
sales by more than target
hours including nights and
Meeting sales goals by training, motivating, mentoring and
weekends
providing feedback to store staff
Proven loyalty to a specific
Ensuring high levels of customers satisfaction through excellent
position and company
service
Complete store administration and ensure compliance with
policies and procedures
Maintain outstanding store condition and visual merchandising
standards
Report on buying trends, customer needs, profits etc
Deal with all issues that arise from staff or customers
(complaints, grievances etc)
Undertaking store administration duties such as managing store
budgets and updating financial records.
Monitoring inventory levels and ordering new items.