NeetiSheth

shethneeti01@gmail.com
503-506-2394

Professional Summary

 10 years of IT experience as Product Manager/Scrum Master with Scrum Certification.

 Facilitated multiple teams as a Scrum Master using tools like JIRA, Asana, Notion, TFS etc.

 Experience in spearheading Agile Games to get a better grip of key Agile principles and customized various formats for retrospective meetings and analyzing the burn

down.

 Providing Agile Leadership coaching and training to Scrum Masters, Product Owners,

 functional managers, and executives.

 Assisted the progress of Scrum ceremonies such as Iteration Planning, Daily Stand-ups, Iteration Review and Iteration Retrospective.

 Empowering the teams by increasing Transparency, Inspection, Adaptation, Focus, Courage and Respect.

 Experience in working with Program Management, RTE, Portfolio Manager, Scrum masters, development team on designing and executing daily stand ups.

 Participated in Scrum of Scrums and notified the RTE about roadblocks, correlated dependencies and aligned the project goals.

 Facilitated Team Breakout sessions in the Program Increment planning.

 Manifested SAFe core values in the team and following the Agile manifesto.

 Used Agile practices like – time boxing, user stories, daily stand ups, frequent demos, test driven development, retrospective and continuous integration.

 Excellent track record of working directly with the customers and guiding customers to accomplish their vision using agile methodology.

 Experience in driving successful projects as a Scrum Master.

 Expert at driving the adoption and enforcement of Scrum rules, protecting team from over-commitment and removing impediments to keep team focused on

delivering success in rapidly evolving and dynamic environments.

 Good understanding of Software Development Life Cycle (SDLC).

TECHNICAL SKILLS:

 Operating Systems: Windows 10/8/XP/Vista/7

 Modelling Tools: MS Visio, Mockup Screen

 SDLC Methodologies: Lean-Agile, Waterfall, ASAP

 Business Skills: Change Management, Impact Analysis, and JAD sessions, SWOT Analysis, Project Planning, Project Scheduling and Project Budgeting.

 Requirement Management: CA Agile Central, JIRA, Confluence, HP ALM, Track-It

 Project Management Tools: CA Agile Central, MS Project, MS SharePoint Server, Projector PSA, HP PPM, Clarity

 Financial Tools: MS Excel functions, Financial Statement Analysis, Financial trackers

 Reporting Tools: Tableau Desktop, MS Office Suite, SAP BI

 Languages: HTML, XML, SQL, jQuery

 Databases: MySQL, MS Access

 Productivity Tools MS-Office, Cisco WebEx, Lotus Notes, GoToMeeting, Cisco Jabber

Certification:

 Scrum Master Specialization Certification

Professional Experience

AT&T, Remote (Tech Mahindra) Jan 2020 – Till date

Product Manager/Scrum Master

Responsibilities: 

 Acted as a facilitator between the scrum team and the product owner/User Experience team.

 Collaborating directly with product development teams to coach and guide them on the

 mechanics of Lean and Agile methods to achieve optimal team effectiveness

 Fostered better communication between the disciplines Acted as a liaison to assigned project manager Assisted with internal and external communication, improved

transparency and radiated information.

 Played the role of Scrum Master and Agile coach for two scrum teams, implementation of Scaled Agile Framework (SAFe)

 Worked with external customers and internal stakeholders to prioritize and plan Program Increments (SAFe) across Confidential to meet product feature

functionality.

 Championed and implemented DevOpsDays internally to foster team collaboration

 Implemented cross. Functional team structure and limited it to 10 people with varied skills. For ease of communication and interaction.

 Created close feedback loops for the team to get immediate feedback.

 Implemented Engineering standards and practices to have effective Continuous Delivery.

 Implemented Continuous Improvement Practices-Lunch-n-Learn, Hackathons, Reading clubs, cross training

 Assisted the product Owner in creation and grooming od product backlog

 Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstration.

 Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.

 Updated Agile tracking systems to provide transparency on products and sprint backlog.

 Uprooted hindrances or aided the groups to evacuate obstructions by finding the right team to address blocking issues.

 Scrum master/ product owner: PI-2 Feature discussion with team members. Lead team of 10 people every day daily stand up call and retrospective with internal team

for Sprint start end date discussion.

 Planning board monitoring the team capacity and velocity of features which needs to be completed in an iteration with a deadline.

 Set up call with other team for particular piece which is dependent on the other team for

 completing the whole feature.

 Developers are working on coding and databases just checking on how much percentage of work is in progress and Action.

 Agenda meeting set with stakeholders as well as internal demo with Team for knowledge transferring.

 Organizing meetings with other developers if any flow chart diagrams needed to be discussed for particular user stories for better understanding.

 Using tools: Quick note for all meetings attended with different teams for resolutions for any blocker or spike occurred before deployment.

 Using I track : Checking feature information for updating the team.

 Using excel for collecting all data and detail for meetings concerning order of priorities

 Lean kit tools for user stories which are in progress, testing and developed which can be modified in burndown. Merging child controllers with parent controller

boards which have been monitored by release train engineers can monitor at every sprint completion.

 Readout session with Team for backlog which is created during sprint backlog for developers to be on track and push them to release features for service calls.

 Attending meeting: Business client meetings and Internal demo for user stories which is divided in one piece to every sprint which is 2 weeks of time period.

 Reporting to reporting manager: Presenting daily and weekly report, developer work which is being assigned for the task needed to be completed during the iteration

period which is two weeks of sprint.

 Managing the whole team with transparency and scope to release features which are going to be deployed after testing the API by the tester.

 Project currently working on Orca management: Application which was designed for check out, drop out, material, inventory for the client for entering state and

material with quality which can give perfect value to be used by customer or user,

 Attending pre-planning meetings call for the construction engineering board for the team as per the point and feature assigned for the upcoming PI-3 event.

 Monitoring all developers on the team who are working on front end, backend and middleware to merge branches on features to run queries on SQL or Oracle.

 Tools used during project: Lean kit, iTrack, Microsoft Team, Microsoft Outlook, Microsoft Excel, FigJam Whiteboard, QuickNotes, Code Cloud

Bitcasas, San Jose, CA Nov 2018- Jan 2020

Sr. Scrum Master/Product Manager

Responsibilities: 

 Utilized Agile Scrum practices to help the team increase their velocity by 70% within the first year of Agile adoption

 Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings

 Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.

 Facilitated team and cross-team Retrospectives to build good working relationships among the 7 agile teams across 3 states.

 Agile Coach for team’s in migrating from Excel to Atlassian tools and Traditional to Agile sAFE.

 Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs

 Facilitated Implementation that consisted of multiple work streams that run across the technical aspects of introducing Continuous Integration/Continuous Delivery

development and operational techniques and best practices in the areas of Configuration Management

 Infrastructure, Provisioning, Code Packaging & Deployment, Test Data Management, Automated validation/testing, Monitoring and Alerting, and Infrastructure as

Code that embraces automation and standardization at every stage of the program
  Collaborated with members of Devops team and Aws Azure Was used by the Devops team in Creating code branches, linking project tasks to code branches, pulling

and pushing code to/from the cloud, and merging code branches when work is complete.

 Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less than 8 weeks.

 Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer

satisfaction.

 Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

ADP, Los Angeles, CA Mar 2015- Nov 2018

Scrum Master

Responsibilities: 

 Served as a scrum master leading two teams consisting 9 members in each with a focus on aligning the teams to go agile.

 Facilitated sprint planning, daily scrum, retrospective and sprint demos.

 Maintained relevant metrics like sprint burndown charts, epic and release burndown

 Charts and velocity that helped the team see how they are doing.

 Employed servant leadership tactics to help the team self-organize and build confidence among team members.

 Working with SME’s, Development, Deployment, Marketing, and Sales to develop and prepare for the launch of a new Safe-City focused, online, real time crime centre

product.

 Introduced control chart as an Agile metric to improve the team’s processes by

 allowing them to make adjustments immediately.

 Protected development team from outside distractions, impediments or team conflicts, and maintained focus on product backlog and project timeline.

 Worked closely with Product Owner in backlog management and continuous delivery of features.

 Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.

 Implemented the use of process checklists in all areas of project management to analyze and improve adherence to best practice.

 Used Rally tool for managing scrum artifacts and team performance.

3i Infotech, Bangalore, India Aug 2012-Dec 2014

Business Analyst

Responsibilities: 

 Conducted detailed and comprehensive business analysis by working with the key stakeholders, supervisors and

 end users, in order to identify requirements and improvement.

 Ensured timely completion of project tasks and deliverables with a high degree of quality by prioritizing tasks

 appropriately and resolving issues along with the project manager.

 Documented requirements and executed team projects, followed-up with clients and reported project timeline

 status to team leaders regarding clients and ongoing team projects.

 Created use cases based on Business Requirements, created tractability matrix tracking use cases back to the

 requirements. Created Dataflow models capturing the flow of data.

 Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).

 Developed non-functional requirements and documented them as Business Rules, Quality attributes, constraints

 documents.

 Conduct full-cycle business systems analysis, from gathering requirements (one-on-one interviews/focus

 groups/JAD sessions/UML modeling) to gaining approval for the functional specifications

 Was involved in project management activities, like project planning, development and execution.

 Analysis of Client requirements, generating workflow process and necessary documents for the project.

 Analyze data workflows and define procedures for change management and prepare business test cases during

 User Acceptance stage. Conduct product demos for upper management

 Prepare management reports and analysis in Excel and assist stakeholders in determining the day-to-day activity

 Interacted constantly with the Business Users and Project Manager to keep them updated with the latest updates.

 Documented procedures and business processes and shared information with appropriate stakeholders.

 Well acquainted with Workflows and (UML) (Unified Modeling Language) diagrams such as, Use case diagrams, activity diagrams and Sequence diagrams.

Education:

 MBA (Project and Hotel Management), BharatiarUnversity, India - Aug 2012