Social Network Analysis
Social Network Analysis
THOMAS N. FRIEMEL
University of Zurich, Switzerland
The International Encyclopedia of Communication Research Methods. Jörg Matthes (General Editor),
Christine S. Davis and Robert F. Potter (Associate Editors).
© 2017 John Wiley & Sons, Inc. Published 2017 by John Wiley & Sons, Inc.
DOI: 10.1002/9781118901731.iecrm0235
2 S O C I A L N E T W O R K A N A LY S I S
Basic terms
As mentioned earlier, a social network is defined by a set of nodes and ties. The nodes are
the instances that are analyzed in most other empirical approaches. In communication
research the nodes are typically individuals using media, organizations that are produc-
ing, distributing, or regulating media, infrastructure through which communication
is transmitted, or media content such as articles, statements, arguments, or websites.
All information that is related to such a node (e.g., age and gender of media users or
capitalization of media organizations) can be ascribed to these as node attributes. In
a sociogram, which is the graphical representation of a network, these attributes can
be visualized by node size, color, shape, or position in space. Any relation between the
nodes can be defined as a tie which also can have attributes. Referring to the examples of
nodes listed earlier, a tie can be a communicative act between two persons, a contract or
equity participation between organizations, a syntactical relation between arguments,
citations, or a link between websites. In the simplest case one distinguishes between
existing and absent ties. However, one may also consider additional tie attributes such
as information about the direction of a tie (e.g., information flow, influence, nomination
for advice seeking), strength of a tie (e.g., weak vs. strong), and the sign of a relation (i.e.,
positive or negative).
The smallest network and basic element for any larger network is a dyad that is
defined as two nodes and the tie(s) between them. In many instances it is sufficient
to consider the direction of a tie disregarding its strength. Hence, the so called
MAN-typology has become a standard to describe dyads. M stands for mutual and
describes a dyad in which a directed tie is sent from both nodes to the respective other
(Figure 1). A stands for an asymmetric relationship in which only one node sends an
outgoing tie and the other receives an incoming tie. N as the third possibility is defined
as a null relation in which no tie is present between the two nodes.
In many instances one is not only interested in dyads but also in higher order struc-
tures. Adding an additional node one speaks of a triad (three nodes and their ties).
Disregarding the identity of the three nodes (i.e., isomorph nodes) and binary values
of directed ties there are 16 different triads possible. Again the MAN-typology helps to
label and distinguish these types. Hereby it is indicated how many ties of a specific kind
are found in a triad. The first triad in Figure 2 is a 003-triad since it includes zero mutual,
zero asymmetric and three null ties. For some types an additional letter is needed to dis-
tinguish similar triads. For 021-triads in which both ties are emerging in the same node
a D indicates that the two asymmetric ties point down (type 4 – 021D), a U stands for
up (type 5 – 021U), and C for a cyclic structure (type 6 – 021C). Finally, the 030T stands
for a transitive structure (type 9) in which an indirect relation from i → j and j → k is
closed by a direct tie i → k.
Data collection
In many instances data collection of social networks is more complicated than collect-
ing unrelated data. Two main reasons for this are the exponential increase of complexity
for increasing network size and the delineation of a network. First, the exponential
increase of complexity is given by the fact that the number of possible ties between
all actors in a network of size g is g*(g−1) in a directed network and g*(g−1)/2 in an
undirected network. For example, increasing the network size from 10 to 100 nodes
increases the number of all possible undirected ties from 45 to 4950. Second, in many
instances the boundaries of a network are not given, but have to be defined by the
researcher. If one is interested in interpersonal influence processes one would need
to include all relevant nodes and ties. However, what is relevant is in many instances
the subject of interest and cannot be defined beforehand. If sufficient resources would
be available to researchers to collect data from a generously large number of nodes
the problem described earlier of increasing complexity starts to mount. Ego-networks,
snowball procedures, and whole networks are three approaches that handle these chal-
lenges in different ways.
The principle of ego-networks is to include additional information about the
immediate network neighborhood for a node, which is referred to as ego (Crossley
et al., 2015). Applied in surveys this method includes so-called name-generator and
name-interpreter questions (Marsden, 2011). Name-generator questions are used to
identify the alteri (Latin for “others”) that are of relevance for ego. Methodological
experiments have found that naming an upper limit of alteri has an effect on the
number of nominated alteri. Hence, if the sheer number of nominations are of interest
it is advisable not to give hints about an expected or maximum number. To avoid
biases by a single name-generator question it is possible to generate names by multiple
questions. If this results in too large a number of alteri, respondents sometimes are
asked to select a specific number of most relevant alteri before proceeding with the
4 S O C I A L N E T W O R K A N A LY S I S
questionnaire. However, the selection of the most relevant alteri can become rather
complicated, which is why it is often necessary to conduct the survey in the form of
a personal interview instead of a written questionnaire. In most instances a range of
name-interpreter questions are subsequently asked regarding the attributes of the alteri,
the ties between ego and the alteri, and the ties between the alteri. One of the major
advantages of collecting ego-network data is the possibility to combine it with random
sampling which makes it compatible with other research designs such as representative
surveys. Nevertheless, there are two major limitations to ego-networks. First, in most
instances it is not feasible or possible to collect data about absent ties (e.g., alteri whose
names are unknown cannot be nominated). However, absent ties can be of major
relevance as the literature on structural holes demonstrates. Second, it is found that
not only the immediate neighborhood is of relevance but also indirect relations and
the overall structure of a network.
One possibility to overcome these limitations is to extend the network by means of a
snowball procedure. Hereby, all nominated alteri are treated in a second step as egos as
well in order to collect information about their ego-network, and so on. This approach
requires many resources as the number of egos increases by the power of average nom-
inated alteri. Furthermore, it can become an almost endless endeavor since the small
world structure often found in social networks would make it necessary to include the
entire population unless the overall network is divided in disconnected components.
Whole networks solve the problem of the two previous approaches by including all
nodes based on a given criteria. Ideally this criterion would be “the relevance” of the
nodes for the respective research question. However, this may be too large a number or
the subject of investigation itself. Therefore, pragmatic decisions have to be made based
on known information and predefined criteria for belonging to a specific network. If
the entire population is too large a kind of cluster sampling can be applied. The only
prerequisite is that the identity of all nodes must be known beforehand. This enables
the use of so-called roster questionnaires in which a list of all nodes is presented. In this
instance questionnaires typically focus on the ties to the alteri and less on attributes of
the alteri, because data on node attributes are collected by asking the respective nodes
directly. An exception to this is when the researcher is interested in the influence of per-
ceived node attributes rather than effective attributes. As is known from questionnaire
design in general, long lists are fatiguing for participants. Therefore, lists of 50 or more
alteri can cause increasing nonresponse and refusal to participate. If the researcher is
able to overcome these challenges by defining meaningful networks of reasonable size
this approach certainly provides the richest data.
The relevance of secondary data as a source for social network analysis has increased
in the past decades due to the digitalization of interpersonal communication and mass
media. This includes digital traces of communicative behavior, the analysis of link struc-
tures on the Internet (e.g., webometrics), but also semantic analysis of written language.
In addition to these digital data, official registers also may be sources of relational infor-
mation. In most instances these networks are treated as whole networks since the infor-
mation encompasses a defined set of nodes and their relations. Finally, social network
data may also be obtained from observations. Depending on the design, observations
can be conceptualized as ego-networks, snowball procedures, or whole networks.
S O C I A L N E T W O R K A N A LY S I S 5
Data management
In SNA two general types of networks can be distinguished based on the number of
node sets which are included. The most intuitive way is to think of a network with a
single set of nodes. In these one-mode networks (often called unimodal networks) every
node may be connected to any other node. An example would be a group of persons who
are talking to each other about media content (Figure 3a). In two-mode networks (also
called bipartite or bimodal networks) two distinct node sets are included whereby ties
are only permissible between nodes of the other set but not among nodes of the same
set (Figure 3b: circles and squares as different node sets). An example is a network of
people who are using different media content (e.g., TV programs). Hereby, people are
only related to TV programs but not directly to each other nor are the TV programs. Of
course, the information about media preferences could also be conceptualized as node
attributes. However, most analytic approaches only allow inclusion of very few node
attributes and also for the purpose of visualization it is difficult to include more than
three variables or variables with many values.
If multiple networks of a specific type are analyzed at a time one speaks of a
multiplex network. In a multiplex one-mode network multiple relations are considered
simultaneously between the nodes (e.g., use of different communication channels
among a set of persons or organizations (Figure 3c: full and dashed lines as separate
types of ties). If two or more networks of different type are combined one speaks of
a multilevel network (Lazega & Snijders, 2016). An example of a multilevel network
would be the combination of a one-mode network of conversation ties among
friends and a two-mode network of these persons and their preferred media content
D 0 0 0 – 0
E 0 0 0 1 –
(Figure 3d). It is important to note that the term multilevel does not mean that the
networks have a nested structure.
Relational data can be stored in two different ways: as a matrix or as edge lists. In a
matrix all ties of a node are represented by a row and a column. A one-mode network
necessarily forms a square matrix while a two-mode network may also result in a rect-
angular matrix. The convention is to read the matrices from rows to columns. Hence,
in a row all outgoing ties of a node are listed while columns report all incoming ties. In
most instances reflexive ties (i.e., a tie from a node to itself) are meaningless and there-
fore the diagonal of the matrix remains empty. In an undirected network the matrix is
symmetrical (i.e., the transposed matrix A′ is identical to A). Figure 4(a) shows an asym-
metric valued network with five nodes and tie values of 0, 1, and 2 indicating absent,
weak, and strong directed ties. Storing network data in a matrix allows an easy and
intuitive inspection of the data. However, in cases of large networks the necessary stor-
age space increases exponentially (cf., the earlier illustrated calculation of the number
of ties given a number of nodes). Since most large networks are rather sparse, a matrix
is a very inefficient method of data storage. Alternatively, network data can be stored as
edge lists in which only the non-null relations are included (Figure 4b). This list of all
M- and A-dyads only includes the node-ID (in the order of source and target node).
In a weighted network the list also includes an information about the tie strength. For
example “A B 2” tells us that there is a tie from A to B with tie strength 2.
Visualization
Visualization of network data as a sociogram is often the first and the last step in SNA.
As a first step into analysis it provides an overview of the data and its structure, and
may guide the statistical analysis. Additionally, sociograms may also help to report
the complex nature of the findings after analysis have been finalized. A large number
of algorithms are available to optimize sociograms. One should be aware of the fact
that many algorithms include random seeds and are stochastic so that slightly diver-
gent visualizations may result in each run. As a rule of thumb a good visualization
places nodes in meaningful special relation to each other (e.g., dependent on shortest
S O C I A L N E T W O R K A N A LY S I S 7
path) and minimizes tie crossing to enhance readability. Figure 4(c) shows a sociogram
that additionally puts emphasis on the hierarchical structure of the network by placing
mutual ties on the same y-coordinate and arranges the other nodes in a way that all
arrows point in one direction.
Due to their intuitive appealing nature, sociograms are also suitable to be discussed
with lay people. Especially in qualitative approaches it is also common to let people draw
a kind of sociogram in an interview or to let people elaborate and interpret sociograms
(for an overview of qualitative and mixed method applications, see Domínguez & Holl-
stein, 2014).
Descriptive measures
Descriptive measures for social networks can be calculated on the level of the entire net-
work as well as subsets or single nodes. The most general network descriptive refers to
the number of nodes and ties in a network. The number of nodes is equal to the network
size (g). Of course the number of ties between the nodes is limited by the network size
and is not meaningful to be compared across networks of different size. Therefore, the
number of ties is often put in relation to the maximum number of possible ties which
gives the density of a network (d). But also density should not be compared if network
size varies too greatly. Resources to create and maintain network ties are often limited
and the number of possible ties increases exponentially. Hence, smaller networks are
often found to be denser than larger networks, which inhibits a meaningful comparison
just by means of density. If a network contains only non-null ties it is called a complete
network.
One of the most fundamental insights of SNA is that ties in a network are not ran-
domly distributed. Typically there are subsets of nodes that are more densely connected
than other subsets. If a subset of nodes is not connected to the rest of the network one
speaks of a component. Figure 5 shows a network with two components. Since the detec-
tion of cohesive subgroups is of vital interest for many researchers, a large number of
algorithms are available for their detection. The basis for subgroup detection may be the
maximum diameter n within a subgroup (e.g., n-cliques) or the number k of adjacent
alteri (e.g., k-plexes or k-cores).
Another measure to describe the overall structure of a network is its centralization.
Network centralization can be defined as the ratio between the node with the highest
centrality and the theoretical maximum given a specific network size. Alternative
procedures are based on the variance of observed centrality measures of all nodes.
Both definitions refer to node centralities. In fact, node centralities are much more
used and reported. The most often applied centrality measures are degree centrality,
closeness centrality, and betweenness centrality. This is not because they cover all
possible applications but rather because they are intuitive to understand. With respect
to communication networks one has to be very cautious to use the right measure and
should restrain from simply calculating all three measures. As Borgatti has shown
(2005) for flow processes in general, there are various types of flow (e.g., gossiping) for
8 S O C I A L N E T W O R K A N A LY S I S
which no suitable centrality measure exists. Nevertheless the three measures will be
briefly described to provide a general idea of their functionalities.
Degree centrality (CD ) is a very simple measure which counts the number of direct
relationships of a tie. In an undirected network this is the number of ties to other nodes
which are non-null. In a directed network indegree (CDi ) for incoming ties and outde-
gree (CDo ) for outgoing ties are distinguished. If the network data is represented as a
matrix, CDi can simply be calculated as the sum of the column and CDo as the row sum.
Depending on the kind of ties (e.g., advice seeking) indegree centrality can be inter-
preted as a measure of popularity or prestige, and outdegree centrality as a measure of
activity. In component B of Figure 5 node 2 has the highest degree centrality (CD = 5).
In many instances the researcher is not only interested in the number of direct rela-
tions a node has but also in its structural embeddedness in the network. For example,
one might be interested to learn how many steps a node has to take to reach all other
nodes in the network. The idea is that the fewer steps that have to be made, the more
central a node is. This so-called closeness centrality (CC ) is calculated by the sum of the
inverses of the distances from a node to all other nodes. The usual interpretation is that
people with a low closeness centrality in a network are very efficient at reaching all other
nodes and are good starting points for a fast-spreading diffusion. If only the nodes of
component B are regarded, node number 1 has the highest closeness centrality. Here
reported as a standardized value CC’ = 0.56.
The third centrality measure, betweenness centrality, provides an insight into how
much control a node has by being part of the relation between others. From a structural
point of view this is the case if two nodes are only indirectly related to one another.
5 6
Node centralities for
2 4
component B
3 1
2 5 0.50 0.43
Component A Component B
3 3 0.53 0.17
4 2 0.43 0.00
5 1 0.35 0.00
6 1 0.35 0.00
7 3 0.53 0.50
8 3 0.43 0.42
9 1 0.31 0.00
10 1 0.31 0.00
In such an instance the node in between (linking the two) has full control. Hence,
the betweenness centrality of a node (CB ) is calculated as the sum of shortest paths
(geodesics) between all possible pairs of nodes in a network that lead through that
node. In the simplest case with unweighted ties it is assumed that geodesics of the same
length are used with the same probability. Hence, if two alteri are connected by multi-
ple geodesics (gij ) of the same length ego will only be assigned the respective proportion
(1/gik ). The node with the highest standardized betweenness centrality in component B
of Figure 5 is node 7 (CB’ = 0.50).
As can be seen from this example each measure guides our attention to another node
in the network. Therefore, it is crucial to choose the right measure to avoid incorrect
analysis and interpretation. Both the closeness and the betweenness centralities are
good examples of why we should be careful when applying these measures to com-
munication processes. Unless there is a good argument that the flow always follows the
geodesics (i.e., the shortest path) these measures can be misleading. Information cen-
trality (CI ) is a derivation of betweenness centrality and is less restrictive on the nature
of the flow processes. It takes all possible paths between two nodes into account (also
non-geodesics) and weights them by their length. Therefore, short paths still contribute
more to a high centrality value but all other options are not neglected. Intriguing by
its idea but a bit more complicated to calculate is the eigenvector centrality (CE ). The
principle idea is that a node is central if it is connected to central nodes.
To make the centrality measures comparable across different network sizes all of them
can be standardized by taking the number of nodes into account. Furthermore, most of
the centrality measure may also be calculated for ties, which then is called tie centrality.
Analytic approaches
1 2 3 4 5 6 7 8 9 1 8 7 5 4 9 1 1 6 3 2
1 8
1
2 7
3 2 9 5
4 6 4
5 9
6 5
4 1
7 7 8 1
8 6 A B
9 3 10 3 A 1 1
1 2 B 1 0
(a) Original matrix (b) Sociogram (c) Permuted matrix (d) Image
Figure 6 Blockmodeling.
those building bridges between cliques. In a prototypical blockmodel the matrix is sep-
arated like a chessboard into square areas (i.e., blocks) with high similarities within the
block and low similarity across the blocks. In further steps one can calculate the density
within each block and by applying a threshold value reducing the matrix to a so-called
binary image matrix (Figure 6d). In such an image matrix the original nodes are con-
densed to one node per block and one can see more abstract patterns of the network
(i.e., on the level of positions instead of individuals).
Identifying more general positions in networks by blockmodeling (Doreian, Batagelj,
& Ferligoj, 2005) can also help to compare different networks. However, if one is inter-
ested in a single value for how similar two networks are the quadratic assignment pro-
cedures (QAP) is the method of choice. The idea is to have an equivalent measure to
a correlation coefficient but since network data are not independent from each other
and sparse networks are causing zero-inflation problems, a special procedure has been
developed. QAP makes use of permutation to calculate a null distribution and signifi-
cance values. This means that the node labels of one network are randomly permuted
before the correlation of the two networks is calculated again. Of course no substantial
relation exists between the two networks after permutation. Repeating this procedure
provides a null-distribution which can be used for significance tests. Similar to regres-
sion analysis there is also a multivariate extension of this procedure (MR-QAP) which
allows to test the relation of several networks simultaneously.
For several decades the triad census was used to describe the composition of net-
works. Hereby, the idea is that the frequency of different triadic configurations (see the
MAN-typology earlier) provides insights into the building blocks which make up the
overall structure. For example, the up and down oriented triads (type 4, 5, 8, 12, and
13) as well as transitive triads (type 9) can be used as indicators for hierarchical struc-
tures whereas cyclical triads (type 6, 10, and 14) and mutual relations are indicators
for non-hierarchical networks. Today the triad census is not used anymore since it
does not take dependencies (e.g., nesting) between the various triads and higher order
configurations sufficiently into account. However, the idea that the analysis of small
configurations helps to understand complex network structures is the basis of the cur-
rently most elaborated approaches (ERGM and SAOM, which will be introduced in the
next paragraphs).
Exponential random graph models (ERGM) are a class of statistical models to
analyze and describe social network structures (Lusher, Koskinen, & Robins, 2013).
S O C I A L N E T W O R K A N A LY S I S 11
Based on theoretical arguments, a model with numerous parameters (e.g., the triadic
configurations mentioned earlier) is fitted to the observed network. For each model
parameter an estimate and standard error is calculated and goodness-of-fit parameters
for the model can be used to decide on the overall model fit. Hence, this approach
allows to test hypotheses about the underlying principles of network formation.
Besides selected triadic configurations these models typically include the reciprocity
parameter. Since reciprocity is very fundamental for most social networks this param-
eter is rather used as a control variable and not as a hypotheses to test against null.
If node attributes are included in the analysis it is also possible to test the tendencies
towards homophily. Homophily (or network autocorrelation) is the tendency that nodes
with similar attributes are more likely to be tied to each other. For example, fans of a
specific musician might be more likely to become friends. If attributes are visualized by
node colors this results in sociograms such as Figures 5 or 6(b). ERGMs are available
for all types of social networks (i.e., directed, bipartite, multiplex, and multilevel
networks). Also longitudinal data can be analyzed which is referred to as temporal
exponential random graph models (TERGM). While the temporal extension of ERGMs
is rather new there is already a longer tradition to analyze dynamic processes with
actor-oriented modeling.
Also stochastic actor-oriented modeling (SAOM) builds on the idea of small configu-
rations which are used to model the emergence of larger network structures (Snijders,
2011). In contrast to ERGMs this approach is not tie based but assumes the nodes to
make decisions about the formation of ties and their attributes. This possibility makes
SAOM the method of choice for the analysis of co-evolution processes of network struc-
ture and node attributes over time. This is of major interest, if one is not only interested
in the fact that there is network autocorrelation in a network but also in its underly-
ing dynamic. Hereby, two very distinct processes have to be distinguished, both leading
to network autocorrelation: social influence and social selection. Social influence is the
process that is assumed to account for diffusion processes. That is, influence is exerted
along existing ties and triggers a person to adapt to the behavior suggested by a related
alter (e.g., opinion leader). However, assuming the network structure to be stable may be
shortsighted. In many instances it is more plausible that network structures are chang-
ing over time as well and that the node attributes may be relevant for tie formation
and dissolution. Hence, node attributes should not only be thought of as dependent
variables but also as independent variables exerting an influence on the structure. This
reversed perspective addresses the issue of social selection. For example, the use of spe-
cific media technologies or media content might be a prerequisite to get in contact and
become acquainted. Hence, similar media preferences among befriended people are not
necessarily the outcome of social influence but may also emerge due to social selection.
Surprisingly this analytic approach has only recently been applied to communication
research even though the respective research tradition of opinion leadership and dif-
fusion research can be regarded as one of the antecedes of the discipline. Nevertheless,
this conceptual and methodological extension is of major importance, since both selec-
tion and influence are likely to be overestimated if they are not controlled for each
other (Friemel, 2015). Similar to ERGM it is possible to analyze bipartite, multiplex,
and multilevel networks. For example, the co-evolution of media use and media-related
12 S O C I A L N E T W O R K A N A LY S I S
Ethical issues
Given the analytic power of social network analysis researchers have to be especially
aware of ethical issues. Besides the established good practices in social science, an
ambivalent discussion exists about the use of relational data that are linked to nonpar-
ticipants in a whole network design. In this case it can be argued that persons (or any
other node type) who do not agree to participate in a study should not be included in
the node set. From an opposite standpoint it can be argued that information about a
tie to other nodes is not the property of the alteri but of ego. In fact one has to be aware
that this information may not even be accurate but solely a subjective perception of
ego. Given the assumption that the alteri cannot be identified at a later stage and do not
encounter any negative effect of the research, it is therefore widely accepted to include
information about nonparticipants.
Collecting data of whole networks the nodes have to be identified at a specific point.
This often causes privacy concerns by ethical review boards, data protection agencies,
and the participants. If it is not possible to provide researchers with a list of the mem-
bers of a whole network (e.g., pupils in a school, employees in a company, or citizens
S O C I A L N E T W O R K A N A LY S I S 13
SEE ALSO: Big Data, Analysis of; NodeXL; Online Ethnography; Panel Research Meth-
ods; Social Network Analysis (Social Media)
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14 S O C I A L N E T W O R K A N A LY S I S
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