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Contoh Tiket Bioskop

The document provides instructions for how to reschedule or refund a booking on the Traveloka website or app. For rescheduling, the steps are to log in, access the booking, click request reschedule, select a new flight and complete any payment. For refunds, the steps are to log in, access the booking, click request refund, select a refund reason and complete any refund requirements. All refunds must be processed through Traveloka for approval by the airline.

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Andreas Eka
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© © All Rights Reserved
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50 views1 page

Contoh Tiket Bioskop

The document provides instructions for how to reschedule or refund a booking on the Traveloka website or app. For rescheduling, the steps are to log in, access the booking, click request reschedule, select a new flight and complete any payment. For refunds, the steps are to log in, access the booking, click request refund, select a refund reason and complete any refund requirements. All refunds must be processed through Traveloka for approval by the airline.

Uploaded by

Andreas Eka
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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How to Reschedule

1. Log in to your Traveloka account via https://www.traveloka.com/login, or your Traveloka App.


2. Go to My Booking and open the booking you want to reschedule. If rescheduling is available for your booking, click
Request Reschedule.
3. Don’t worry, your initial booking will still be valid until your new e-ticket is issued.
4. Select the flight and passenger you want to reschedule.
5. Enter your new preferred flight details. Then, select your new flight.
6. Check your booking details and click Continue to submit your reschedule request.
7. If the price was not available when you were selecting your new flight, wait for your new ticket price to be
confirmed.
8. If you need to pay for the fare difference or rescheduling fee, please complete your payment within the given time
limit.
9. After your payment is successful, you will receive your new e-ticket in My Booking and email.

How to Refund
1. Log in to your Traveloka account via https://www.traveloka.com/login, or your Traveloka App.
2. Go to My Booking and open the booking you want to refund. Then, click Request Refund.
3. Don’t worry, your booking will still be valid until you have submitted your refund request.
4. Read the general refund info about your booking. If your flight is refundable, click Start My Refund to begin your
refund process.
5. Select your refund reason and the passenger you want to refund.
6. Complete your refund requirements, such as uploading your refund documents or filling in your bank account
details.
7. Review your refund details and click Submit Refund.
8. We will review your refund request and forward it to the airline.
9. You will be notified of every progress of your refund. But, you can also keep track of your refund status via My
Booking.

All refund should be processed through Traveloka. Otherwise, refund will not be approved by airline.

FOR ANY QUESTIONS, VISIT TRAVELOKA HELP CENTER: BOOKING ID

trv.lk/help 988711404

No Need to Print Real-Time Flight Status


Save trees, go paperless! Updates on the latest flight
View and use your item upon status are available in My
redemption or entry by Booking in Traveloka App.
going to My Booking in You can also share this info
Traveloka App. with friends and family!

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