User Manual en
User Manual en
1. Homepage…………………………………………………………………………………………………………………………………………2
2.1 Available Services for individual user when accessing the National Single Sign-on
(Nafath)………………………………………………………………………………………….……………………………………………………6
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1. Homepage
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2. Individuals login
For individual login, go to the top of the page and click "login" then click
"individual login"
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User can enter either through the National Single Sign-On (Nafath) for both
citizens and residents, or by entering through using the account of the unified
national visa platform for individual visitors to the Kingdom of Saudi Arabia.
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Individual Services for each (citizen – resident – visitors) will appear after that.
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2.1 Available Services for Individual User When Accessing the
National Single Sign-on (Nafath)
Click on ‘Apply’ to apply for a family visit visa for first-degree relatives
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Fill in the personal and the company information and add the wanted to visit
by clicking “add” then read and approve the agreement and click “save”
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• Personal Visit Visa:
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Fill in the requesting party and the company information and add the wanted to
visit by clicking “add” then read and approve the agreement and click “save”
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• Ratify individuals applications:
You can search for the application to be ratified by entering the application
number and click "Search" then "ratification"
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• Visa delegations:
Click "Apply" to delegate representative offices for follow up with the Saudi
mission for work visas
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Read the online e-payment services agreement then click "Agree"
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Then enter the required information and click "Search"
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Enter the delegation information then click “Submit”
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Payment process will be completed
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• Work visa delegations (Musaned):
Click on ‘Apply’ to delegate Musaned contract for work visas and send it to
the embassy
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Read the online e-payment services agreement then click on “Agree”
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Then enter the required information and click on “search”
Then complete the payment process with the same steps mentioned in “Visa
delegations”
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• Re-entry visa extension:
Fill in the personal and the company information then read and approve the
agreement and click "Save"
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• Inquiries and suggestions:
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Choose the type of the request and write the details of the inquiry or suggestion
then click "Send Request"
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2.1.2. GCC Citizens Services
Enter the application and the passport number then click "search" to find a
previous application
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Read the online e-payment services agreement then click “Agree”
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Read the Undertaking and click "Agree"
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Enter personal, visa and work place information and click "Save", and the
insurance company information and prices will be presented. Select the
appropriate medical insurance company and click “Save”
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Enter payment information and click "Pay"
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2.1.3. Resident Services
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Fill in the personal and the company information and add the wanted to visit
by clicking "add" then read and approve the agreement and click "save"
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• Re-entry visa extension application:
Fill in the personal and the company information then read and approve the
agreement and click " save "
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• Work visa delegations (Musaned)
Click ‘Apply’ to delegate Musaned contract for work visas and send it to the
embassy
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Read the online e-payment services agreement then click “Agree”
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Then enter the required information and click “search”
Then complete the payment process with the same steps mentioned in “Visa
delegations”
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• Inquiries and suggestions service
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Choose the type of the request and write the details of the inquiry or suggestion
then click "Send Request"
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3. Visitors Services
User can access to the visitor services via the main page
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• Visa Application from Saudi missions abroad
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Enter the application and the passport number then click "Search" to find a
previous application
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Read the online e-payment services agreement then click “Agree”
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Read the Undertaking and click "Agree"
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Enter all the required information and click “save”, then choose an insurance
company and complete the payment process and click "save"
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Enter payment information and click "Pay"
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• Hajj and Umrah E-Visa application form
Enter MOFA ID or Ministry of Hajj ID, passport number, nationality, and the
image code then click "Continue" and fill in all the required information then
send it to the mission.
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• Verification of health certificate issuance
Enter the application and passport number and the image code then click
“search”
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4. Government agencies and business sector login
To login, scroll up and click "Login" then select "Government agencies and
business sectors"
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4.1 Companies Abroad
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• Office Page:
Both electronic wallet and IBAN numbers of the authorized office will be
presented on this page. The electronic wallet can be replenished by a bank
transfer to pay for visa applications.
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Version - 03
920011114
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