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Chapter-1, Diploma

This document discusses the definition and characteristics of organizations, principles of management according to Henri Fayol, and functions of management. Some key points include: 1. Organizations have two or more people, division of work, delegation of authority, a particular place, and common goals. 2. Henri Fayol's principles of management include division of work, authority and responsibility, discipline, unity of command, and unity of direction. 3. The five general functions of management are planning, organizing, staffing, leading, and controlling.

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Arjun Mishra
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55 views26 pages

Chapter-1, Diploma

This document discusses the definition and characteristics of organizations, principles of management according to Henri Fayol, and functions of management. Some key points include: 1. Organizations have two or more people, division of work, delegation of authority, a particular place, and common goals. 2. Henri Fayol's principles of management include division of work, authority and responsibility, discipline, unity of command, and unity of direction. 3. The five general functions of management are planning, organizing, staffing, leading, and controlling.

Uploaded by

Arjun Mishra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Unit-1

Definition organization
Characteristics of Organization

1. Two or more person


2. Division of Work
3. Delegation of authority
4. Particular place
5. Common Goals
 Management is derived from the word, Manage-
men-t means to manage the men tactfully.

 Management is an art of getting things done with


and through people.
Principle of management (Henri Fayol)
1. Division of Work-
Henri believed that segregating work in the workforce amongst the worker will
enhance the quality of the product. Similarly, he also concluded that the division
of work improves the productivity, efficiency, accuracy and speed of the workers.
This principle is appropriate for both the managerial as well as a technical work
level.
2. Authority and Responsibility-
These are the two key aspects of management. Authority facilitates the
management to work efficiently, and responsibility makes them responsible for
the work done under their guidance or leadership.
3. Discipline-
Without discipline, nothing can be accomplished. It is the core value for any
project or any management. Good performance and sensible interrelation make
the management job easy and comprehensive. Employees good behavior also
helps them smoothly build and progress in their professional careers.
4. Unity of Command-
This means an employee should have only one boss and follow his
command. If an employee has to follow more than one boss, there begins
a conflict of interest and can create confusion.
5. Unity of Direction-
Whoever is engaged in the same activity should have a unified goal. This
means all the person working in a company should have one goal and
motive which will make the work easier and achieve the set goal easily.
6. Subordination of Individual Interest-
This indicates a company should work unitedly towards the interest of a
company rather than personal interest. Be subordinate to the purposes of
an organization. This refers to the whole chain of command in a company.
7. Remuneration-
This plays an important role in motivating the workers of a company.
Remuneration can be monetary or non-monetary. However, it should be
according to an individual’s efforts they have made.
8. Centralization-
In any company, the management or any authority responsible for
the decision-making process should be neutral. However, this
depends on the size of an organization. Henri Fayol stressed on the
point that there should be a balance between the hierarchy and
division of power.
9. Scalar Chain-
Fayol on this principle highlights that the hierarchy steps should be
from the top to the lowest. This is necessary so that every employee
knows their immediate senior also they should be able to contact
any, if needed.
10. Order-
A company should maintain a well-defined work order to have a
favourable work culture. The positive atmosphere in the workplace
will boost more positive productivity.
11. Equity-
All employees should be treated equally and respectfully. It’s the
responsibility of a manager that no employees face discrimination.
12. Stability-
An employee delivers the best if they feel secure in their job. It is the duty
of the management to offer job security to their employees.
13. Initiative-
The management should support and encourage the employees to take
initiatives in an organization. It will help them to increase their interest
and make then worth.
14. Esprit de Corps-
It is the responsibility of the management to motivate their employees
and be supportive of each other regularly. Developing trust and mutual
understanding will lead to a positive outcome and work environment.
Functions of Management

 At the most fundamental level, management is a


discipline that consists of a set of five general
functions: planning, organizing, staffing,
leading and controlling. These five functions are
part of a body of practices and theories on how to be
a successful manager.
Planning
Controlling
Supervision
Maslow Need Hierarchy Theory
Hierarchy(Level) of Ownership

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