Department of Education

Region VII, Central Visayas

Division of Cebu Province
San Fernando II District
CATALINA LAPUS OMEGA NATIONAL HIGH SCHOOL
Greenhills, San Fernando, Cebu
School Year 2022-2023
FIRST PERIODICAL EXAMINATION (First Semester)
Housekeeping NCII

TABLE OF SPECIFICATIONS

K P U P No. of
Content Learning KNOWLEDG PROCESS UNDERSTANDING PRODUCT / Items
Competencies E / SKILLS PERFORMANCE
PROVIDE HOUSEKEEPING SERVICES TO GUEST
Discuss
Hotel Codes, rules implementing Hotel
1
and regulations Codes, Rules and
Regulation
Explain different
Basic Skills skills of good
needed for housekeeper needs 2
Housekeeper such as in
intrapersonal skills
List down and
describe the basic
The Housekeeping functions of each
3
Department personnel in the
housekeeping
department
Discuss nature and
Nature and Scope scope of guest room
4
of Guest Room cleaning care and
maintenance.
Enumerate bedroom
Bedroom and and bathroom
Bathroom amenities included 5
Amenities in the hotel
institution.
List down
Procedural
procedures in
requirements in
conducting room
handling guests’ 6
check, turn down
requests related to
services and make
housekeeping
up of bed
ADVISE GUEST ON ROOM AND HOUSEKEEPING EQUIPMENT
Describe and
Types of explain the use of
Housekeeping different types of 7
Forms housekeeping and
front office form
Provide guest
orientation on house
rules and use of
Hotel House Rules hotel tools, 8
materials, and
equipment form
room servicing
Proper Handling of Practice proper 9
Guest queries handling of client’s
queries through
telephone, fax
 machine, e-mail,
etc.
Identify common
Common problems
problems related to
related to 10
housekeeping
housekeeping
services
Observe proper
Common problems handling of different
related to problems in 11
housekeeping Housekeeping
Services
SET UP EQUIPMENT AND TROLLEY
Identify and explain
Types and uses of
the different types
different cleaning
and uses of cleaning
tools, materials 12
tools, materials and
and equipment for
equipment for room
servicing
servicing
Correct, select and
Proper use and
demonstrate proper
selection of tools
use of tools,
and materials, 13
materials and
equipment
equipment
according to task
according to task
Setting of Proper set
trolley/caddy with trolley/caddy with
cleaning materials cleaning materials
according to needs according to needs 14
and with and with the
institutional institutional
standard standards
Observe safety
Safety measures
measures and
and procedures in
procedures in
handling cleaning 15
handling cleaning
tools, equipment
tools, equipment
and other supplies
and other supplies
ACCESS ROOMS FOR SERVICING
Identify important
terminologies used
Basic
in housekeeping
Terminologies
Such as room status, 16
used in
door signs, guest’s
Housekeeping
type and guest room
classification
Provision of guests Observe guests’
safety and security safety and security
17-20
in hotel in hotel
establishment establishment
MAKE UP BEDS
Identify different
Types and sizes of
types and sizes of
linens, pillows and 21-22
linens, pillows and
bed sheets
bed sheet
Correctly follow
Procedures in
proper procedures in
conducting room
conducting room
check, turn down 23-24
check, turn down
services and make
and make up beds
up of beds and cots
and cots
Replenishment of Replace bed linen in 25-28
bed linen in accordance with
accordance with establishment
institutional standards and
standards and procedures
 procedures
CLEAN ROOMS
Identify tools,
Tools, materials
materials, supplies,
and equipment in
and equipment 29-30
cleaning guest
needed in cleaning
rooms
guest rooms
Follow standard
Standard operating
operating
procedures in
procedures in 31
institutional
institutional
cleaning
cleaning
Identify common
Common Insects
insects and pests
and pests and their 32-35
and their control
control measures
measures
Minor and major Give minor and
hotel room defects major hotel defects 36-38
and repair and repair
Observe hotel
Hotel Management
management safety
safety practices 39-40
practices and
and procedures
procedures
TOTA
L NO.
Subtotal No. of
OF
Items
ITEM
S: 40

Prepared by:
KEVIN T. GENAYAS, LPT
Housekeeping NCII Subject Teacher

Reviewed and Checked by:

GRELA G. SIARZA
School Head