Scribd
Upload
381 views2 pages

ABUD KAKOOZA - Waiter - CV

This document contains contact information and a summary for Abud Kakooza, who has 4 years of experience in hospitality. It outlines his key responsibilities including welcoming patrons, taking orders, and ensuring timely delivery of orders. It also lists his work experience as a server/waiter and café server. His skills include point-of-sale systems, food safety, customer service, and languages include English.

Uploaded by

Abudk
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
381 views2 pages

ABUD KAKOOZA - Waiter - CV

This document contains contact information and a summary for Abud Kakooza, who has 4 years of experience in hospitality. It outlines his key responsibilities including welcoming patrons, taking orders, and ensuring timely delivery of orders. It also lists his work experience as a server/waiter and café server. His skills include point-of-sale systems, food safety, customer service, and languages include English.

Uploaded by

Abudk
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

ABUD KAKOOZA

+971-526127135
Dubai, United Arab Emirates
abudkakooza@gmail.com

SUMMARY

 Passionate and driven hospitality professional with 4years’ of progressive experience in


creating and maintaining an inviting environment for patrons.
 Exceptionally handles first-tier tasks by providing excellent food service aimed at recurring
business opportunities.
 Well-versed in observing patrons and respond to their needs in a pre-emptive manner.
 Special talent for recognizing problems with orders and resolve them immediately.

Key achievements

 Improved order-taking procedures and brought about a 29% efficiency in order delivery
time
 Implemented the addition of a menu section designed for people with gluten allergies,
resulting in increased customer interest and a 5% increase in sales from that section.
 Created a special menu consisting of food pairings (food items and corresponding
beverages), thereby increasing the customer base by 58%.
 Increased employee morale by 10% by suggesting ‘Employee of the Month’ contest,
reduced employee turnover by 30%.

Key responsibilities

 Welcome patrons to the restaurant and assist them in finding tables


 Present menus and suggest items along with providing information of the day’s specials
 Provide food pairings and beverages recommendations in accordance with customers’
particular tastes
 Take and record orders for food and beverage items
 Provide customers with a delivery timeline
 Relay orders to the kitchen staff while ensuring that they are followed up to ascertain on-
time delivery
 Check prepared orders for portioning accuracy
WORK EXPERIENCE

Afrocon Restaurant, Dubai, AE Server/ Waiter Nov 2019 – Mar 2021

 Demonstrated genuine hospitality while greeting and establishing rapport with guests
 Maintained 99.5% customer satisfaction rating for 24 months in a row.
 Present menus and suggest menu items along with providing information of the day’s
specials
 Serve food and beverages to customers and ask them if they would like anything additional
with it.
 Assist cashiers in processing cash and credit or debit card payments and ensure that change
and receipt is provided to patrons.
 Ascertain that the restaurant area is kept clean and maintained at all times, by coordinating
the services of the custodial staff.

Al Ijazah Cafeteria, AE Café server Dec 2017 – Nov 2019

 Served cafe beverages daily with speed, quality, and consistency


 Built and organized product displays; sold merchandise alongside drinks, used product
knowledge and built salesmanship skills.
 Taking orders, making drinks and delivering in timely manner
 Collected different process of payments cash, credit cards, & debit cards.
 Took customer orders and convey them to other employees for preparation.
 Assisted in cleaning and maintaining restaurant areas such as condiments stations and
tables

EDUCATION

 Bachelors of Information Technology


 Islamic University in Uganda, Kampala, UG

SKILLS

 Point-of-Sale Systems
 Food Safety Regulations
 Customer Service
 Communication
 Cash Handling
 Physical Stamina & Strength

LANGUAGES

 English

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy