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FUNDAMENTALS OF
SAFETY MANAGEMENT SYSTEMS
ME 15: BASIC OCCUPATIONAL SAFETY AND HEALTH
Introduction
UNDERSTANDING THE BIG
PICTURE OF BUSINESS IS CRITICAL TO SUCCESSFULLY MANAGING A COMPANY'S SAFETY AND HEALTH MANAGEMENT SYSTEM Introduction PETER DRUCKER a well-known management consultant said it this way… "The first duty of business is to survive and the guiding principle of business economics is not the maximization of profit, but the avoidance or control of loss." "The ignorance of the function of management, of its work, of its standards, and its responsibilities is one of the most serious weaknesses of an industrial society — and it is almost universal." What is Management? ▪ It is the process of coordinating all the resources and activities of an organization through planning, leading, organizing, and controlling in order to fulfill organizational objectives, at the least possible cost. What is a System? ▪ It is an orderly arrangement of interdependent activities and related procedures which implement and facilitate the performance of a major activity within an organization. Safety Management Systems ▪ It is the application of professional management techniques and skill through program activities directed at risk avoidance, loss prevention and loss reduction, specifically intended to minimize losses resulting from pure (non-speculative) risks of business. Safety Management Systems It involves the following: ▪ The identification of risk exposures. ▪ The measurement and analysis of exposures. ▪ The determination of exposures that will respond to existing or available standards and loss control techniques or activities. ▪ The selection of the appropriate loss control action based on relevant standards set forth for the effectiveness of implementation and economic restraints. Trends in Safety Management Systems ▪ Until the beginning of the 20th century, many owners & societies at large took a fatalistic* view of safety. ▪ ACCIDENTS were seen as regrettable, but not preventable as farm workers and immigrants were willing to risk their lives and limbs went to the city for decent wage.
The occurrence of accidents led social reformers & labor unions
push for more humane workplaces. * relating to or characteristic of the belief that all events are predetermined and therefore inevitable Trends in Safety Management Systems ▪ 1910 — reformers succeeded in getting worker's compensation laws. This led to employers’ impression that a greatly increased financial stake is needed in making the workplace safe. ▪ 1920 — interest in scientific management, improved safety leads to improved productivity. Many employers began inspecting their workplaces, keeping it clean and also monitored working conditions. Trends in Safety Management Systems ▪ 1930 — companies began to study not just physical workplaces, but human contributions to accidents. Herbert William Heinrich wrote the first significant book on modem safety management titled " Industrial Accident Prevention". ▪ 1940 — focus on safety management broadened to include prevention of not only accidents but also from illnesses. Workers' compensation was updated to cover disability caused by work-related diseases and industrial hygiene problems. Trends in Safety Management Systems ▪ 1950 — management adopted the behavioral approach, and turned to technology for solutions. Many companies began to apply management and motivational principles in an effort to change workers' behavior. At the same time, some came to believe that technology had all the answers Emphasis on engineering control. ▪ 1960 — national concerns about safety broadened to include office environmental hazards. Government began to recognize many serious environmental risks. Trends in Safety Management Systems ▪ 1970 — the Federal government established the Occupational Safety and Health Administration. Safety and health efforts began to reflect workers participation in safety and health concerns.
In the Philippines, the passage of Presidential Decree 442 also
known as the Labor Code of the Philippines in 1974 paved the way to the mandatory implementation of the Occupational Safety and Health Standards [OSHS] despite its approval in 1978, four years after the P.D 442. Trends in Safety Management Systems ▪ 1980 — priorities shifted from hazard identification to hazard prevention, inception of general movement toward pro-active, rather than reactive. Behavioral aspect of safety thru behavioral based trainings were introduced. Studies focused on trying to uncover worker's behavior at work. ▪ 1990 — the focus is now on integrating safety, health & environmental management; safety, health, & environmental (SHE) programs contribute to company's success. Trends in Safety Management Systems ▪ 2000 — empowerment of workers; integrating quality, safety & health, and environment management systems; and multi- tasking of workers. Every employee, from CEO to forklift driver, is now seen as responsible for safety. Most managers today accept that good safety, health, environmental programs contribute to the company's success. Components of Safety Management Systems ▪ PERSON — worker's qualification, heath condition, relationship with co-workers. ▪ ENVIRONMENT — environmental conditions of the workplace, weather, plant layout, workspace. ▪ MANAGEMENT — existence or non-existence of safety policy, mismanagement, lack of written job procedures, poor communication, poor training. ▪ EQUIPMENT — defective equipment, improper use of equipment, inappropriate PPE, poor equipment design. ▪ TIME, and WORK PROCEDURES Seven Critical Characteristics of Safety Management Systems 1. MANAGEMENT COMMITMENT - management of a company shows, in words and actions, their commitment to the safety and health program 2. ACCOUNTABILITY - responsibilities and authority are assigned; all employees (including management) are held accountable for their responsibilities Seven Critical Characteristics of Safety Management Systems 3. EMPLOYEE INVOLVEMENT - employees are encouraged to, and actively participate in, the development and implementation of their safety and health program 4. HAZARD IDENTIFICATION AND CONTROL - the company has a system for regularly scheduled self-inspections to identify hazards and to correct and control them Seven Critical Characteristics of Safety Management Systems 5. INCIDENT/ACCIDENT ANALYSIS - there is a procedure at the company for investigating and reviewing all workplace near miss incidents, accidents, injuries and illnesses 6. TRAINING - there is a comprehensive program of safety and health training for all employees (including management) 7. PROGRAM EVALUATION - the company has a system for evaluating the overall safety and health program and does so on a regular basis Changing Safety Management Systems ▪ SAFETY EXPERTS now try to look for all factors that may have contributed to a given incident. ▪ Studying all the contributing causes leading to the loss, helps them to identify the root or key causes. ▪ The Management of Safety and Health Programs has evolved over the years – focusing on the preventive and predictive aspect rather than on the corrective measures, approaches to safety and health management branched to the PROACTIVE than the REACTIVE approach to safety. Changing Safety Management Systems WHAT'S A PROACTIVE APPROACH TO SAFETY? ▪ This approach emphasizes doing everything management can to anticipate and prevent accidents.
WHAT'S A REACTIVE APPROACH TO SAFETY?
▪ This approach emphasizes doing everything management must do to limit losses after an accident occurs. Changing Safety Management Systems Structure of Safety Management Systems
It is understood that all
systems including Safety and Health have structure: INPUTS, PROCESSES and OUTPUTS. Structure of Safety Management Systems ▪ Managing safety starts from the principle that most accidents can be prevented. ▪ Team Leaders and Supervisors are important links in the chain of safety consciousness. They are responsible for watching over the workplace and protecting their workers for potential hazards on the job. Structure of Safety Management Systems Structure of Safety Management Systems ▪ SAFETY MANAGER - The primary consultant on OSHA mandated standards and programs. May have overall responsibility for safety management. ▪ SAFETY ENGINEER - Consults on the use of engineering controls to eliminate or reduce hazards in the workplace. ▪ HUMAN RESOURCES COORDINATOR - Consults on human resource programs that impact the safety and health of employees. Structure of Safety Management Systems ▪ SAFETY COMMITTEE - Identifies, analyzes, and evaluates safety and health programs. "In organizations, clients for the services provided by staff people are called line managers. Line managers have to labor under the advice of staff groups, whether they like it or not. But any staff function, by definition, has no direct authority over anything but its own time, its own internal staff, and the nature of the service it offers." Top Management Commitment (TMC) ▪ It is defined by how much Time, Money, and Concern the employer gives" to safety. ▪ The degree to which managers demonstrate TMC indicates their understanding of the benefits derived from an effective safety management system. Top Management Commitment (TMC) ▪ The employers are motivated to make a commitment to safety to fulfill social, fiscal, and legal obligations. ▪ The obligation considered most of the important influences of the level of management commitment. TO FULFILL THE SOCIAL TO FULFILL THE FISCAL TO FULFILL THE LEGAL OBLIGATION: OBLIGATION: OBLIGATION: ▪ WE MUST SAVE LIVES ▪ WE MUST SAVE MONEY ▪ WE MUST STAY OUT OF TROUBLE ▪ DO WHATEVER IT TAKES ▪ DO WHAT WE HAVE TO ▪ DO ONLY WHAT WE HAVE TO ▪ THIS IS THE MOST EFFECTIVE ▪ THIS IS A BETTER STRATEGY STRATEGY! ▪ THIS IS THE LEAST EFFECTIVE STRATEGY Top Management Commitment (TMC)
COMMITMENT WILL SHAPE A TOUGH-CARING SAFETY CULTURE.
AN EFFECTIVE SAFETY CULTURE INCLUDES A BALANCED USE OF
POSITIVE AND NEGATIVE REINFORCEMENT. Top Management Commitment (TMC) Positive Reinforcement POSITIVE REINFORCEMENT when effective, it increases required and voluntary behaviors… ▪ Examples: PAY, BENEFITS, RECOGNITION, REWARD ▪ Employees perform to receive promised positive consequences ▪ Employees may perform far beyond minimum standards to be rewarded Top Management Commitment (TMC) Positive Reinforcement ▪ Builds trust between labor and management ▪ Leads to higher levels of excellence
▪ What do you hear from employees?
o if I report a hazard, I know my supervisor will thank me.' o if I make some good suggestions, I’ll have a better chance for that pay raise.' Top Management Commitment (TMC) Negative Reinforcement NEGATIVE REINFORCEMENT when effective, it increases required behaviors only… ▪ Examples: FINES, TRANSFERS, DISCIPLINE, PUNISHMENT, TERMINATION ▪ Employees perform to avoid promised negative consequences - fear based ▪ Employees perform to minimum standard - just enough to stay out of trouble Top Management Commitment (TMC) Negative Reinforcement ▪ Builds fear of management ▪ Leads to higher levels of compliance only
▪ What do you hear from employees?
o "If I wear that eye protection, my boss won't write me up." o "If I don't use fall protection, I'll get fired." Class Announcement/s ▪ Next Topic/s | • Basic Work Accident Causation Theories References ▪ Fundamentals of Occupational Safety and Health (Mark Friend, James Kohn) ▪ Global Occupational Safety and Health Management Handbook (Thomas P. Fuller) ▪ Handbook of Occupational Safety and Health (National Safety Council) ▪ Occupational Safety and Health for Technologists, Engineers, and Managers, Global Edition. (Goetsch, David L.) ▪ Various BOSH / OSH Lecture Notes ▪ Internet Sources, Etc. End of Lecture DISCLAIMER Contents of this learning material were taken directly from the references and are owned by the respective authors. No copyright infringement intended.