Vishnu Sharma

Head Technical, Tubelight Communications – G-21, 22 ABC Tower Sec-135 Noida, India
Email: vishnudixit2009@gmail.com, Phone: +91- 8826049008
Career Vision
To contribute as a worthy team member in a challenging work environment utilizing my skills and expertise in
computer problem solving. I am an excellent team player and quick learner and would like to work in fast pace
organization help me realize my full potential while contributing immensely to defined goals.

Relevant Experience
Tubelight Communications. Ltd Noida, India Aug, 2016 -Present
Technical Head (Java / spring boot)

• Creating Network blue print dependent on showcase elements, techno-administrative biological system
and innovation guide.
• Managing complex change around advanced, organize modernization.
• Managing high overall performance groups with both onsite and remote members, riding analytics,
setting priorities, writing necessities and coping with capacity and duty; handing over high satisfactory
merchandise.
• Experienced software program engineer focused on back-end and mobile architecture design and
development.
• Focused and element-oriented with high-quality troubleshooting capabilities and a expertise for
developing modern solutions to unusual and difficult troubles.
• Experienced on all tiers of the development cycle, I even have an potential to align all the teams
collectively to deliver a high first-rate product to ensure the clients pleasure
• Focused on Artificial Intelligence, Machine Learning, Deep mastering, Data mining, analysis and insights
extraction in view that 2020, I had been operating without delay with team on AI, Dialog Flow and Keras
• Strong understanding of Software. Architecture based on Micro offerings
• Strong knowledge of Social networks APIs and integrations
• Strong information of Omni-channel Call facilities, Smart routing, Call Center Analytics and WFM

Live Digital Marketing Solutions Pvt. Ltd Noida, India Aug, 2014-Aug 2015
Java Developer (J2SE, J2EE)
 Experience in IVRS system with Asterisk and VAS services.
 Experience with social networking API.
 Experience of maven, Log4J.
 Experience of VXML, CCXML.

Ragon Systems Pvt. Ltd, Noida, India March, 2013-Aug, 2014

Java Developer (J2SE, J2EE)

 Hands on practice of Shell Script in Linux platform.
 Good understanding in Design Patterns

Technical Skills
Languages
 JAVA (1.8) (J2SE, J2EE), PHP, VXML, TCL 

Web Development
 HTML (5.0), CSS (3.0), JAVASCRIPT, JQUERY (2.0), XML (2.0), JSON, SOAP (1.2),JAX-WS

Design Methodology
 Test driven and Agile development

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 Tools and Libraries
 STS Tool, Netbeans IDE (8.2), , Spring Boot, Spring Security, Hibernate 4.0, CI, Asterisk, Log4J, GRXML
 Mockito (1.9), JUNIT (4.0)

Database system
 Mysql (5.5), MongoDB (2.4), SQLite (3.8)

Operating Systems
 Windows, Linux, UNIX, Android, Mac

Source Control System

 SVN, Git (Bit bucket)

Server
 Tomcat 7.0, Apache2, Nuance Server, TTS Server, ASR server, MRCP, PBX

Educational Qualification
Master of Computer Application
Galgotia’s College of Engineering and Technology July 2010 – Jun 2013
Bachelor of Computer Application
All India Institute of management studies July 2007 – Jun 2010

Certifications
 MongoDB certified for java developer
 SCJP/OCJP (1.6) Certified

Projects / Work Experience

WebpostService (Micro Service Based APIs and SDKs for Messaging, Voice, User Authentication, and Chat
Apps, Voice Interactions, Messaging Platform): -

Tools & Technology : Java, spring, Spring Boot, Security, Hibernate, Kafka, Zookeeper, Spark, Scala
Operating System : Linux (centos 7.0)
Methodology : Agile
Team Size : 5
Database : MySQL 5.7
In House Developed Tools : Log/CSV Parser, JSMPP Client, Voice Logger, Scripts (Shell/Python/Perl)

Responsibility/Contribution: Develop, test, implement a n d m a i n t a i n a p p l i c a t i o n s o f t w a r e w o r k i n g

w i t h established processes. Identify opportunities to fine-tune and optimize applications of java
developed projects.

Description:-

To permit builders and agencies to rapidly innovate the way they speak with their customers. We tear down the
obstacles to access so that any developer can reach an international target market from day 1 and enable
businesses to create patron reviews in order to delight their customers.

An international cloud communications platform providing innovative APIs and SDKs for Voice, SMS, Social and
verification.

The Webpost Messages API is all about taking your messaging strategy to the next level. Go beyond SMS to access
some of the most popular messaging tools used by consumers today, including WhatsApp, Facebook Messenger
and more.

Combine multiple messaging platforms, MMS, and even RCS solutions with a single, robust application.

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Features include:

 Native-app multi-media messaging with geo-location, and audio

 Real-time chat with lowest possible cost
 Access to multiple popular applications
 Dispatch API to optimize message delivery
 Customer service alerts and notifications
 Two-factor authentication
 Single event callbacks
 Webpost API security with JWT authentication
 Adaptive routing
 Client ref identifier
 Simple formatting and advanced encoding

TCXPhone System (On Premises Contact Centre Suite) (Client – 99Acres (Infoedge)): -
Tools & Technology : Java, spring, Spring Boot, Hibernate
Operating System : Linux (centos 6.5)
Mode : CRM, Analytics Platform
Team Size : 5
Database : MySQL 5.7

Responsibility/Contribution: Develop, test, implement a n d m a i n t a i n a p p l i c a t i o n s o f t w a r e w o r k i n g

w i t h established processes. Identify opportunities to fine-tune and optimize applications of java
developed projects.

Customer relationship management (CRM) tools come in many different flavors, though not every application can
meet the need of every customer.

I would like to share with you the TCXPhone CRM Suite which is designed to meet the needs of small and medium
businesses.

We have been working in the Cloud Telephony CRM area for the past few years, providing business solutions based
on popular CRM applications.

These factors slowed down the progress and technology improvement. To combat this, we decided to create our
own brand new CRM system to address some of these issues, targeted at small- and medium-sized companies.

 Project should be easy to customize.

 Performance must be strong, and page-rendering should be as close to instant as possible.
 User interface must be clear, logical, and well-organized.
 Application should be accessible and work well from any device: mobile phones, tablets, and desktops.

Tubelight Cloud xChange Voice Platform (http://tubelight.cloud): -

Tools & Technology : Java, spring, Spring Boot, Hibernate, JWT, GRXML, Nuance, Asterisk, HTML
Operating System : Linux (centos 6.5)
Mode : IVRS, SMS, Media Platform,
Team Size : 3
Database : MySql 5.5

Responsibility/Contribution: Develop, test, implement a n d m a i n t a i n a p p l i c a t i o n s o f t w a r e w o r k i n g

w i t h established processes. Identify opportunities to fine-tune and optimize applications of java
developed projects. Provide technical support and consultation for java application and infrastructure questions.

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TCX provides a platform which can communicate with the consumers over various channels as Text, voice and
rich media formats. This platform is capable of reaching out the Target Audience via scheduled media planning. It
provides the option of targeting the user according to the various profiles.
1. Campaign Management 5. Inventory Management
2. Lead Generation 6. Accounting And Profiling
3. IVRS Campaigning 7. Customer Management
4. Toll-free Services 8. Analysis and Reporting

Voice Portal For Providing Health Related Information For NHP:-

Tools & Technology : Java, JSP, VXML, GRXML, Nuance, Asterisk, HTML, Java Script, PHP, Ajax
Operating System : Linux (centos 6.5)
Mode : IVRS
Team Size : 5
Database : MySql 5.5
A Voice portal for providing health related information has been created to address queries related to various
issues related to health, diseases, lifestyle, First aid, directory services, health programs, policies, laws and
guidelines. Users would need to dial a toll free number (1800-180-1104) and speak about the information that
they are seeking – e.g, name of the disease. This advanced system is capable of recognizing user voice input and
currently the information is available in 5 languages namely English, Hindi, Tamil, Bangla and Gujarati but in
future more Indian languages would be covered.

PMKVY(Pradhan Mantri Kaushal Vikas Yojna):-

Tools & Technology : LD-Platform, Java, VXML, GRXML, Nuance, Asterisk, HTML, Java Script, PHP
Operating System : Linux (centos 6.5)
Mode : IVRS
Team Size : 5
Database : MySql 5.5
PMKVY is the flagship outcome-based skill training scheme of the new Ministry of Skill Development &
Entrepreneurship (MSDE). The objective of this skill certification and reward scheme is to enable and mobilize a
large number of Indian youth to take up skill training and become employable and earn their livelihood. Under
the scheme, monetary reward would be provided to trainees who are successfully trained, assessed and certified
in skill courses run by affiliated training providers.
The scheme will be implemented through the National Skill Development Corporation (NSDC).

Find a PMKVY affiliated training centre offering a skill development course of your choice.
Call 088000-55555 or participate in a Kaushal Vikas Shivir conducted in your constituency.The public is warned
to be weary of unauthorized non-affiliated training centers. In case of any violation of the scheme, please lodge a
complaint online through the grievance redressal portal.

LD-Voice Platform (Out Bound Calls (OBD) Engine: - For NSDC, Jetking.):-
Tools & Technology : Java, J2EE, Nuance, Asterisk, PHP, Hibernate, VXML, TCL, GRXML
Operating System : Linux (Centos 6)
Mode : SMS, IVRS, DTMF, SPEECH RECOGNITION
Database : MySql 5.5
Server : Apache Tomcat and HTTPD

This platform is capable of setting up any destination over the traditional mobile channels as Mobile app, SMS,
voice or Web/Wap. On one side it contains all the requisite interfaces for the content ingestion and on the other it
provides the Delivery channels across various formats along with billing and charging capabilities to deliver end
to end services over mobile and digital channels.
• GUI interface for uploading the sub-base and the prompts.
• Open interface for any customizations required based on client requirements.
• Necessary checks for subscriber switched-off/out of range (Switch should be supportable in providing the
information when call is not connected with reason code).
• Automate outbound call activity assignments.
• Produce reports on the success rates of specific campaigns and agents.

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Mhealth on IVRS system with ASR and TTS Engine for AIIMS: -

Tools & Technology : Java, J2EE, Nuance, Asterisk, php, VXML, tcl
Operating System : Linux (centos 6)
Mode : SMS, IVRS
Team Size : 5
Database : MySql 5.5
Responsibility/Contribution: Worked with AIIMS for taking Appointment Automatically. Developed
VXML Script, Voice Flow and reporting module.

Mhealth is subscription led services with an aim to provide the Health advice and remedies just over the phone
call. The Whole service can be divided into three parts
a) Out Reach program
b) Search Module
c) Live Consultancy Module which is our generic approach to the Voice Web Services.

All India Institute of Medical Sciences (AIIMS), patient-oriented services on e-healthcare, including interactive
voice response (IVR) based appointment system for patients at the OPD. The IVR system makes it possible for
patients to book an appointment with doctors over phone by dialing 09266092660. Soon after making a call from
your cell phone, you will get an SMS confirming the appointment. The idea is to avoid crowding and so that
patients do not jump queue. Taking an appointment at the OPD has been made mandatory for both old and new
patients. Patient Display System (PDS) IVR based appointment system at the emergency department, Live Patient
Statistics Display (LPSD).
Roles and Responsibilities:
• Writing the code & creating the logic and integrate with java class.
• Provisioning and activation of user for the service
• Involvement in load testing with AIIMS.
• Involvement in launch the service.

Trainings

Training on JAVA from Axis Web Art Pvt. Ltd., Gurgaon Jan 2013 - Feb 2013
 Industrial training on a portal which connects blood donors through social media

VMDD technology Limited, Delhi 2012

 2 days seminar on android developer or forensic lab

Achievements & Participation

 Initiated a technical environment in the college by introducing technical competitions like

‘GQUASAR’ Tech Fest.
 Won 1st prize in an Advertising event at AIIMS organized by Agra University
 Won 1st prize in NSS camp cultural activity