Republic of the Philippines

Department of Environment and Natural Resources

Environmental Management Bureau
Office of the Regional Director
Caraga Regional Office
Purok 5, Brgy. Ambago, Butuan City
Tel. No. 085-3413826; 3425332; 3421877; Telefax 085-8150890
email add: caraga@emb.gov.ph

ENVIRONMENTAL MANAGEMENT BUREAU

REGION XIII

CITIZEN’S CHARTER
2019 (1st Edition)
 Republic of the Philippines
Department of Environment and Natural Resources
Environmental Management Bureau
Office of the Regional Director
Caraga Regional Office
Purok 5, Brgy. Ambago, Butuan City
Tel. No. 085-3413826; 3425332; 3421877; Telefax 085-8150890
email add: caraga@emb.gov.ph

ENVIRONMENTAL MANAGEMENT BUREAU

REGION XIII

CITIZEN’S CHARTER
2019 (1st Edition)

1
I. Mandate:

The EMB is a line bureau by virtue of Section 34 of the Philippine Clean Air Act
of 1999 (RA 8749). The Bureau is mandated to implement on a nationwide
scale the six (6) important environmental laws, to wit:

1. Environmental Impact Assessment Law (PD 1586)

2. Toxic Substances and Hazardous Waste Management Act (RA 6969)
3. Clean Air Act Of 1999 (RA 8749)
4. Ecological Solid Waste Management Act (RA 9003)
5. Clean Water Act (RA 9275)
6. Environmental Awareness and Education Act Of 2009 (RA 9512)

II. Vision:
A nation empowered to protect our finite natural resources, attuned to the
pursuit of sustainable development, for a clean and healthy environment that
enhances the Filipino Quality of life for present and future generations.

III. Mission:
To protect, restore and enhance environmental quality towards good public
health, environmental integrity and economic viability.

IV. Service Pledge:

We pledge to achieve quality environment and sustainable natural resources

through good governance and high degree of professionalism, in consideration
of our stakeholders and in accordance with pertinent laws, rules and
regulations.

We pledge to attend to all applicants or requesting parties who are within the
premises of the office or agency concerned prior to the end of official working
hours and during lunch break.

2
 V. List of Services
Page
REGION XIII
External Services
Application for Permit to Operate 6
Application for Wastewater Discharge Permit Online 9
Application of Environmental Compliance Certificate 13
(ECC) Online
Application for Certificate of Non-Coverage (CNC) Online 17
Application for CNC under Category C 20
Application for ECC Minor and Major Amendments 22
Application for ECC with Multiple Components or 26
Modification/Expansion
Request for Land Conversion Certificate 30
Application for Hazardous Waste Generator ID/DENR ID 32
Manual Registration (New)
Application for Hazardous Waste Generator ID/DENR ID 35
Manual Registration (Re-registration)
Application Request for Uniform Hazardous Wastes 39
Manifest Form
Online Application for Small Quantity Importation (SQI) 40
Clearance
Application for the Manual Registration of Chemical 44
Control Order for Polychlorinated Biphenyls
Application for Registration for Chemicals under 48
Chemical Control Order Application (CN, Hg, Asbestos)
Online
Application for CCO Importation Clearance (CN, Hg, 50
Asbestos) Online
Application for Registration of Dealers, Re-sellers and 54
Retailers of Ozone Depleting Substances (ODS) and for
Service Provider of ODS-Using Equipment Online
Application for Pollution Control Officer (PCO) 58
Accreditation
PCB Inventory and PCB Wastes Management Plan 60
Air, Water, Hazardous Waste and EIA Survey Inspection 62
Submission of Self-Monitoring Report (SMR) Manual 64
ECC Compliance Monitoring 66
Ten (10) Year Solid Waste Management Plan Approval 67

Internal Services
Procurement/General Services 70
Preventive Maintenance Schedule 72
Repair of Equipment 75
Monitoring of Vehicle Travel 77

3
Receiving, Releasing and Filing of Relevant Documents 79
Freedom of Information (FOI) Request 84
Adjudication of Cases 87
Handling of Clients/Feedback Satisfaction 89
Issuance of Official Receipt 90

FEEDBACK AND COMPLAINTS MECHANISM 92

DIRECTOR OF KEY OFFICIALS 93

4
Regional Office XIII
External Services

5
1. APPLICATION FOR PERMIT TO OPERATE
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G - Government to Government, G2B - Government to Business,
Transaction: and/or G2C - Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Engineering Report to be prepared and
signed by Professional Mechanical
Engineer (PME) or Chemical Engineer
(ChE) depending on the nature of
manufacturing process and/or Air
Pollution Control Facilities (APSE)
covered by the application, information
and data shall include the following:
a. Flow sheet and description of
manufacturing process
including corresponding amount
of materials used and produced
and/or the material balance. If
the documents contain business
or trade secrets, they must be
marked accordingly and Professional Mechanical Engineer (PME) or
presented separately. Their Chemical Engineer (ChE) of the Company
contents must describe to the
extent possible, short of
divulging the secret, important
details in order that the third
parties can evaluate the effects
of the installations to the
environment;
b. List of APSE and corresponding
APCF. Description of
process/mode of operation of
the APSE/APCF, indicating the
types, nature and quantity of
expected air contaminants,
include justification if APSE is
not provided with APCF;

6
 c. Total cost of the installations
covered by this application.

2. Drawing requirements in 50 cm by 90
cm papers signed and sealed by PME
or ChE
a. Vicinity map of the plant and
Professional Mechanical Engineer (PME) or
plant machinery layout, showing
Chemical Engineer (ChE) of the Company
the connection of the APSE to
the APCF; and
b. Plan and elevation drawing of
APSE and APCD with complete
specifications
3. Air quality analysis using Bureau
approved computer dispersion models
and techniques

4. Maps identifying street address,

location/plant premise
5. Location Clearance
6. Latest “Permit to Operate” for Air
Pollution Installation issued by this Applicant
Office
7. Duly accomplished and certified
Applicant
application form

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Provide guidance
Proceed to the to the Clearance
Officer of the Day for Permitting Division None 2 mins Officer of the day
the proper guidance (CPD)

Evaluate the 30
Present documents DPPO Staff
completeness of minutes
for validation of None
the documents
requirements

Chief, Clearance depending OIC, Chief CPD

and Permitting on the and Chief,
Division endorses capacity of DPPO
application to air
Chief, Air/Water pollution
Permitting Section source

7
 equipment

Chief, Air/Water Chief, Air/Water

Permitting Section None Permitting
pre-screens and Section
forwards
application to case 25 days
handler
Case handler
thoroughly reviews
& checks for Case Handler
completeness of None
supporting
documents &
prepare order of
payment
Cashier issues Cashier
None
Official Receipt
Receive Official
Receipt and
set/coordinate on-
site inspection with
proponents, ask for
additional Cashier
None
documents (if
necessary), draft
inspection report
for Chief, Air/Water
Permitting
Section's review.
Chief, Air/Water
Chief, Air/Water
Permitting Section
None Permitting
reviews and
Section
corrects document
Chief, Air/Water
Permitting Section Chief, Air/Water
affixes signature or Permitting
initial and endorses None Section
to Chief, Clearance
and Permitting
Division

8
 Chief, Clearance
and Permitting OIC, Chief,
Division finalizes, Clearance and
reviews and affixes Permitting
signature on None Division
document and
recommends
application to
Regional Director
Approves OIC, Regional
application for Director
None
issuance of permit
to operate
Receives approved Chief, Records
Permit to Operate None Management
for barcoding Unit
Chief, Records
Releases Permit to
None Management
Operate
Unit
TOTAL: 25 days

2. APPLICATION FOR WASTEWATER DISCHARGE PERMIT ONLINE

Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Engineer’s Report with at least
containing the following:
• Signed by PME/ChE/Sanitary
Engineer/Accredited PCO; Applicant
• Name of Project or business;
• Brief description of manufacturing
process involved;

9
 • Production capacity, quality or
volume and the generic name of
the products;
• The nature and character of the
applicant’s wastewater and its
physical and chemical
composition;
• Total daily volume of discharge of
raw wastewater;
• Treatment process and estimated
treatment efficiency; The expected
quality of the effluent and other
discharge shall meet the Effluent
standards of the DENR;
• The total daily volume of water
consumption and discharge of final
treated wastewater effluent;
• The name of receiving body of
water and its official water
classification and in case of land
discharge, the nearest receiving
body of water and its official water
classification;
• Information on flow measurement
equipment and procedure;
• Pollution prevention/Environmental
Management System plan or
program;
• DENR ID Number as hazardous
waste generator (if applicable);
and
• State the cost incurred in the
installation and maintenance of
wastewater treatment facility; if any
2. Drawing requirements in 50cm x 90cm
paper signed and sealed by the
PME/ChE/Sanitary Engr.
• Vicinity Map of the Plant;
• The wastewater line layout
from the wastewater sources to
the WTF; and
• Plan and elevation drawing of
the WTF as built with complete
specifications
• Water billing statement for the
whole year*

10
 • Waste Water Line Layout (Duly
signed and sealed by a
registered sanitary or chemical
engineer)*
• Plan and Elevation Layout of
Waste Water Treatment Facility
with specifications (Duly signed
and sealed by a registered
sanitary or chemical engineer)*
• Official Receipt for Application
fee
• Notarized Application*
• Engineer’s Report*
• ECC or CNC
• DENR ID number as hazardous
waste generator
• PCO
Accreditation/Appointment
letter *
• Other documents
• Official Receipt for Wastewater
Discharge Fee

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Receive online depending

Apply online application and CPD Controller
on the
through forward to Chief, discharge 1 day
www.emb.gov.ph Air/Water permitting volume of
Section the
Chief, Air/Water company Chief, Air/Water
permitting Section pre- Permitting
screens application 1 day Section
and forward to case
handler
Reviews and checks depending
the application with on the
attached documents. If discharge
incomplete/insufficient, Case handler
volume of
return to proponent. the
Prepare Order of company
Payment. If complete,
coordinate/set on-site
inspection (as

11
necessary).
Endorse to Chief,
Air/Water Permitting
Section for further
review, correction or 30 days
recommendation (s)
(with laboratory
analysis)
Chief, Air/Water depending
Permitting Section on the Chief, Air/Water
reviews and make discharge Permitting
recommendations to volume of Section
the Chief, Clearance the
and Permitting company
Division
Chief, Air/Water
depending
Permitting Section
on the
reviews and make OIC, Chief CPD
discharge
recommendations to
volume of
the Chief, Clearance
the
and Permitting
company
Division
Regional Director depending
on the OIC, Regional
approves application
discharge Director
for issuance of
discharge permit volume of
the
company
Receives approved
Permit to Operate for Chief, Records
barcoding None 15 mins Management
Unit

Releases Permit to Chief, Records

Operate None 10 mins Management
Unit
TOTAL: 30 days

12
3. APPLICATION FOR ECC ONLINE
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Complex
Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Geotagged photos of project site (taken for You may download Geocam Free Mobile
last 30 days) Application to take geotagged photos
Topographic Map of impact/affected areas You may use Google Map to take the map for
(at least 1km from the project boundaries) project site
Certification from LGU on the compatibility
Municipal Planning and Development Office /
of proposed project with existing land use
City Planning and Development Office
plan
Schematic diagram of wastewater treatment
Executed by the Proponent
facility
Schematic diagram of Air Pollution Control Executed by the Proponent
Facility
Organizational Chart in-charge on
Executed by the Proponent
environmental concerns
Proof of Authority over the project site (land
title with lease contract, deed of absolute Executed by the Proponent
sale, etc.)
Affidavit of No Complaint Executed by the Proponent
Site Development signed by registered Registered Professional/Civil Engineer or
professionals architect
Project/Plant Layout signed by registered Registered Professional/Civil Engineer or
professionals architect
Waste Management Plan (for hospital
Executed by the Proponent
projects)
Area Status Clearance issued by MGB-13
MGB-13
(for quarrying projects)
Provincial Mining Regulatory Board (PMRB)
/ City Mining Regulatory Board (CMRB) PMRB / CMRB
Certification (for quarrying projects)
Protected Area Management Board (PAMB) PASu
Endorsement at Protected Area
Superintendent (PASu) (if the project
location is within protected area)

13
Environmental Assessment Report from
EMB and Geological Assessment Report EMB / MGB
from MGB (for sanitary landfill projects)
Geohazard Identification Report from MGB-
MGB 13
13 (for subdivision projects)
Log Supply Contract (for wood processing
Executed by the Proponent
projects)
Material Balance (for wood processing
Proponent
projects)
Affirmed AWP/RUP (for CBFM Projects) DENR
Certification from DPWH/NIA that the project
is not within 1 km radius from government DPWH / NIA
infrastructure projects
Annual/Five Year Work Program (for
Registered professional (mining engineer)
quarrying projects)
If the project is owned by a
corporation/cooperative;
SEC/CDA Registration SEC/CDA
Board Resolution Authorizing the person to SEC
sign and process ECC Application
Constitution and By Laws SEC
Articles of Incorporation SEC
Fillable Forms to be downloaded in the
system
1. Project Description
2. Duly notarized accountability statement
of proponent
3. IEE Checklist Sworn Statement
4. Environmental Impact and
Management Plan
5. Abandonment / Decommissioning /
Rehabilitation Information
6. Duly accomplished project
environmental monitoring and audit
Prioritization scheme (PEMAPS)
questionnaire
7. Project Components

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Apply online EMB Regional NONE EIA SECTION

through Office will receive the Staff
www.emb.gov.ph application through

14
Click ECC Online the online system by
Sign Up to create the Technical Staff
account (Default Receiver)
Complete Steps 1-6
to be able to
proceed in Step 7
7 days
In Step 7 Upload all
scanned (pdf file)
requirements
Technical Staff
(Default Receiver) will OIC-CHIEF
forward the CLEARANCE
application through NONE DIVISION
online system to OIC-
Chief, Clearance and
Permitting Division
OIC-Chief, Clearance
and Permitting OIC-CHIEF
Division will forward CLEARANCE
the application NONE DIVISION
through online system
to OIC-Chief, EIAM
Section
OIC-Chief, EIAM
Section will forward EIA SECTION
the application TECHNICAL
through online system STAFF/CASE
to EIAM Technical None HANDLER
Personnel / Case
Handler for
substantive review
and evaluation
EIAM Technical
Personnel / Case EIA SECTION
Handler will return the Php TECHNICAL
application through 5,070 to STAFF/CASE
be paid
online system if there HANDLER
at Land
are Bank
deficiencies/lacking
documents and/or if

15
the submitted
documents found to
be in order, the Case
Handler will generate
order of payment and
return to the
proponent for
payment
After the Client pay
the application fee,
he/she will return the
application through
online. EIAM
Technical EIA SECTION
Personnel/Case TECHNICAL
Handler will forward STAFF/CASE
the application to NONE
HANDLER
OIC-Chief, EIAM
Section for further
comments/evaluation/
recommendation to
OIC-Chief, Clearance
and Permitting
Division
OIC-Chief, EIAM
Section will forward
the application to
OIC-Chief, Clearance NONE
and Permitting 30 minutes OIC-CHIEF, EIA
without SECTION
Division through
interruption
online system for
recommendation to
the Regional Director

OIC-Chief,
Clearance and OIC-CHIEF
Permitting Division CLEARANCE
forward the NONE 30 minutes AND
without PERMITTING
application to
interruption DIVISION
Regional Director
through online system
for approval

16
 Regional Director OIC-REGIONAL
approved the NONE 30 minutes
without DIRECTOR
application through
interruption
online system
The client will return
the notarized copy of
ECC through online.
EMB Regional Office
will receive the duly
EIA SECTION
notarized copy of the NONE
ECC through online 5 minutes
system by the
Technical Staff
(Default Receiver) for
repository

TOTAL: 7 Days

4. APPLICATION FOR CNC ONLINE

Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Simple
Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Signed by a registered professional (Civil
1. Project Layout
engineer or architect)
Order of payment generated online and pay
2. Bank Receipt
at any Landbank of the Philippines branches
3. Any Government ID Proponent ID

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

System will Customer /

Apply CNC Online NONE 5 mins
provide guidance Proponent

17
at: www.emb.gov.ph to the CNC Online
Application
Click CNC Online

Sign Up to create
account

Click verify the

coverage of your
project and submit
CNC application
online

Update Payment of
Technical Staff
the CNC application
(Default Receiver)
at the same website
will forward the Customer /
and Type the
application through NONE
Application Proponent
online system to
Reference No.
the OIC-Chief,
(ARN) reflected in
Clearance and
the Order of
Permitting Division
Payment
OIC-Chief,
Clearance and
Permitting Division
will forward the EMB
NONE
application through DIRECTOR
the online system
to OIC-Chief, EIAM
Section
3 days
OIC-Chief,
Clearance and
Permitting Division
will forward the
Download the application through Customer /
NONE
approved CNC system online to
Proponent
through the website EIAM Technical
Personnel / Case
Handler for
substantive review
and evaluation
EIAM Technical EIA SECTION
Personnel / Case TECHNICAL
Handler will NONE STAFF/CASE
forward the HANDLER
application through

18
system online if
there are
deficiencies /
lacking documents
EIAM Technical
Personnel / Case
Handler will
forward the
application to OIC- EIA SECTION
Chief, EIAM TECHNICAL
Section for further NONE STAFF/CASE
comments / HANDLER
evaluation /
recommendation to
OIC-Chief,
Clearance and
Permitting Division
OIC-Chief, EIAM
Section will forward
the application to
CHIEF, EIA
OIC-Chief,
SECTION,
Clearance and
NONE CLEARANCE
Permitting Division
AND
through online
PERMITTING
system for
DIVISION
recommendation to
Regional Director
OIC-Chief,
Clearance and OIC-CHIEF
Permitting Division CLEARANCE
forward the
NONE AND
application to
PERMITTING
Regional Director
through online DIVISION
system approval
Regional Director
OIC –
approved the
NONE REGIONAL
application through
DIRECTOR
online system
TOTAL: 3 days

19
5. APPLICATION FOR CERTIFICATE OF NON-COVERAGE (CATEGORY C)
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Simple
Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Pro-forma Project Description Proponent may download the Revised
Guidelines for Coverage screening and
standardized requirements under The Phil.
EIS System or EMB Memorandum Circular
005 (Page 33)
Project Description Executed by the proponent
Project Components list Executed by the proponent
Description of project phase Executed by the proponent
Project Emission/Effluent/Hazardous Executed by the proponent
waste/Other Waste
1 page: collage of photos or plates of Executed by the proponent
proposed project site

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Provide guidance
Proceed to the
to the Clearance Officer of the
Officer of the Day NONE 2 minutes
and Permitting Day
for Proper Guidance
Division (CPD)
Ensure documents
presented are
complete

Present documents CPD Technical

for validation of Staff evaluates the NONE 30 minutes CPD Staff
requirements documents
presented

Prepare Order of
Payment

20
 Issue Official
Pay the P
Receipt of 10 minutes Cashier
Administrative Fee 1,000.00
Payment
Proceed to Receive the letter
Receiving Clerk and request Refer to
Receiving Clerk
have the application the Regional 5 minutes
received by the Director
office
NONE
Regional Director
refers the
Regional
application to the 30 minutes
Director
Chief-CPD for
appropriate action
Chief-CPD refers
the application to Chief, Clearance
OIC-Chief EIAM NONE 30 minutes and Permitting
Section then to the (CPD)
Case Handler
Case Handler
conducts
substantive review
/ evaluation of the
documents NONE 3 hours Case Handler
submitted

Case Handler
Prepares the letter
Affixes signature to A two (2) original
the letter copies of letter Case Handler
reproduced by the
Case Handler for
signature Chief- Chief-EIA
EIA Section affixes Section
initials in the letter
NONE 2 hours
Chief-CPD affixes Chief-CPD
initials in the letter

Regional Director Regional

affixes his Director
signature
TOTAL: 1 day

21
6. APPLICATION FOR ECC MINOR AND MAJOR AMENDMENTS
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Major Amendment of ECC
Examples:
1. Expansion of Project area outside
the catchment or environment as
described in the original EIA
Report;
2. Increase in the project size
parameter by more than the
corresponding coverage
thresholds as indicated in Annex
A; and
3. Other types of changes which
makes the EMP in the original EIA
Report inadequate to address
identified significant adverse
environmental impacts
Note: As per instruction all Major
Amendment must apply online with
same requirements and
procedures just click ECC
Amendment.
Updated Geotagged photos of project site You may download Geocam Free Mobile
(taken for last 30 days) Application to take geotagged photos
Updated Topographic Map of You may use Google Map to take the map for
impact/affected areas (at least 1km from project site
the project boundaries)
Certification from LGU on the Municipal Planning and Development Office /
compatibility of proposed project with City Planning and Development Office
existing land use plan
Schematic diagram of wastewater Executed by the Proponent
treatment facility

22
Schematic diagram of Air Pollution Executed by the Proponent
Control Facility
Organizational Chart in-charge on Executed by the Proponent
environmental concerns
Proof of Authority over the project site Executed by the Proponent
(land title with lease contract, deed of
absolute sale, etc.)
Affidavit of No Complaint Executed by the proponent
Site Development signed by registered Registered Professional/Civil Engineer or
professionals architect
Project/Plant Layout signed by registered Registered Professional/Civil Engineer or
professionals architect
Waste Management Plan (for hospital Executed by the Proponent
projects)
Area Status Clearance issued by MGB-13 MGB-13
(for quarrying projects)
Provincial Mining Regulatory Board PMRB / CMRB
(PMRB) / City Mining Regulatory Board
(CMRB) Certification (for quarrying
projects)
Protected Area Management Board PASu
(PAMB) Endorsement at Protected Area
Superintendent (PASu) (if the project
location is within protected area)
Environmental Assessment Report from EMB / MGB
EMB and Geological Assessment Report
from MGB (for sanitary landfill projects)
Geohazard Identification Report from MGB 13
MGB-13 (for subdivision projects)
Log Supply Contract (for wood Executed by the Proponent
processing projects)
Material Balance (for wood processing Proponent
projects)
Affirmed AWP/RUP (for CBFM Projects) DENR
Certification from DPWH/NIA that the DPWH / NIA
project is not within 1 km radius from
government infrastructure projects
Annual/Five Year Work Program (for Registered professional (mining engineer)
quarrying projects)
If the project is owned by a
corporation/cooperative;
SEC/CDA Registration SEC/CDA
Board Resolution Authorizing the person SEC
to sign and process ECC Application
Constitution and By Laws SEC

23
Articles of Incorporation SEC
Minor Amendment of ECC
Examples:
1. Typographical error
2. Extension of deadlines for
submission of post ECC
Requirements
3. Extension of ECC validity (should
be filed three months prior to
expiration)
4. Change in company name or
ownership
5. Decrease in land/project area or
production capacity
6. Change in project layout within the
same project study area without
changes in process/production
capacity
7. Inclusion of components/facilities
that will not pose negative impact
to the environment

Requirements Where to secure/responsible person

Letter Request (all Minor amendments) Executed by the Proponent
Copy of the Previous ECC (all Minor Executed by the Proponent
amendments)
Updated Site Development/Project layout Registered Professional/Civil Engineer or
(Change in project layout within the same architect
project study area without changes in
process/production capacity)
1. Memorandum of Agreement Executed by the new and previous proponent
between the new and previous
proponent

If the project is owned by a

corporation/cooperative; (Change in
company name or ownership)
SEC/CDA Registration
Board Resolution Authorizing the person
to sign and process ECC Application
Constitution and By Laws
Articles of Incorporation

24
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

EMB Regional
Office will receive Records
Forwards the
the application Management
Application
refer to the Unit
Regional Director NONE
Regional Director
refer the
OIC, Regional
application to the
Director
Chief-CPD for
appropriate action
Chief-CPD refer
the application to Chief, Clearance
Chief EIAM and Permitting
Section for Division
appropriate action
OIC-Chief EIAM
Section refer the OIC, Chief
application to the EIAM Section
Case Handler
Case Handler will
evaluate, prepare
order of payment,
process the Php 11 days, 3 hrs
application, 1,000.00 and 40 mins
conduct monitoring (for minor
inspection and amendment)
EIA Section
request for Php
Technical Staff/
additional 2,000.00
Case Handler
requirement if (for major
necessary, Case amendment)
Handler prepares EMB RO
monitoring Cashier
validation report,
and draft
amendment
OIC-Chief EIAM
Section checks all
necessary OIC, Chief EIAM
NONE
documents Section
including the draft
amendment

25
 Case Handler
prints the final on-
EIA Section
site validation NONE
Technical Staff/
report, review
Case Handler
process report and
amendment letter
Chief-EIA Section 30 minutes EIA Section
NONE
affixes his initials without Technical Staff/
signature interruption Case Handler
Chief, CPD affixes
30 minutes Chief, Clearance
his signature as
NONE without and Permitting
recommending
interruption Division
authority
Regional Director
30 minutes
affixes his OIC, Regional
NONE without
signature for Director
interruption
approval
Records Releases 5 minutes Chief, Records
the granted NONE without Management
amendment interruption Unit
TOTAL: 12 days

7. APPLICATION FOR ECC WITH MULTIPLE COMPONENTS OR

MODIFICATION EXPANSION
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Geotagged photos of project site (taken You may download Geocam Free Mobile
for last 30 days) Application to take geotagged photos
Topographic Map of impact/affected
You may use Google Map to take the map for
areas (at least 1km from the project
project site
boundaries)

26
Certification from LGU on the
Municipal Planning and Development Office /
compatibility of proposed project with
City Planning and Development Office
existing land use plan
Schematic diagram of wastewater
Executed by the Proponent
treatment facility
Schematic diagram of Air Pollution Executed by the Proponent
Control Facility
Organizational Chart in-charge on
Executed by the Proponent
environmental concerns
Proof of Authority over the project site
(land title with lease contract, deed of Executed by the Proponent
absolute sale, etc.)
Affidavit of No Complaint Executed by the Proponent
Site Development signed by registered Registered Professional/Civil Engineer or
professionals architect
Project/Plant Layout signed by registered Registered Professional/Civil Engineer or
professionals architect
Waste Management Plan (for hospital
Executed by the Proponent
projects)
Area Status Clearance issued by MGB-13
MGB-13
(for quarrying projects)
Provincial Mining Regulatory Board
(PMRB) / City Mining Regulatory Board
PMRB / CMRB
(CMRB) Certification (for quarrying
projects)
Protected Area Management Board PASu
(PAMB) Endorsement at Protected Area
Superintendent (PASu) (if the project
location is within protected area)
Environmental Assessment Report from
EMB and Geological Assessment Report EMB / MGB
from MGB (for sanitary landfill projects)
Geohazard Identification Report from
MGB 13
MGB-13 (for subdivision projects)
Log Supply Contract (for wood
Executed by the Proponent
processing projects)
Material Balance (for wood processing
Proponent
projects)
Affirmed AWP/RUP (for CBFM Projects) DENR
Certification from DPWH/NIA that the
project is not within 1 km radius from DPWH / NIA
government infrastructure projects
Annual/Five Year Work Program (for
Registered professional (mining engineer)
quarrying projects)

27
If the project is owned by a
corporation/cooperative;
SEC/CDA Registration SEC/CDA
Board Resolution Authorizing the person SEC
to sign and process ECC Application
Constitution and By Laws SEC
Articles of Incorporation SEC
Fillable Forms to be downloaded in the
system
8. Project Description
9. Duly notarized accountability
statement of proponent
10. IEE Checklist Sworn Statement
11. Environmental Impact and
Management Plan
12. Abandonment / Decommissioning /
Rehabilitation Information
13. Duly accomplished project
environmental monitoring and audit
Prioritization scheme (PEMAPS)
questionnaire
14. Project Components

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Proceed to the EMB Regional

Officer of the
Officer of the Day Office will receive NONE
Day
for proper guidance the application
Present documents
Refer to the
for validation of NONE CPD Staff
Regional Director
requirements
Regional Director
refer the Chief, Records
application to the NONE 17 days, 3 hrs Management
Chief-CPD for and 5 mins Unit
appropriate action
Chief-CPD refer
the application to
OIC-Chief
the Case Handler
Clearance and
and a CPD Staff NONE
Permitting
upload the
Division
application to the
on-line database

28
Case Handler will
process the
application,
prepare the order
of payment,
conduct on-site
inspection, and
request for
additional
requirement if
necessary

Case Handler
prepares on-site EIA Section
validation report, Technical Staff/
P5000.00
review Case Handler
(EMB RO
process report, and
Cashier)
draft the ECC ‘ OIC-Chief, EIAM
Section
OIC-Chief EIAM
Section checks all
the necessary
documents
including the draft
ECC

Case Handler
prints the final on-
site validation
report, review
process report and
the ECC
OIC-CHIEF, EIA
Chief-EIA Section SECTION, CPD
affixes his initials
signature

Chief, CPD affixes

OIC-CHIEF
his signature as
CLEARANCE
recommending
DIVISION
authority
Regional Director
affixes his OIC-REGIONAL
signature for DIRECTOR
approval
Records Releases CHIEF,
the ECC approved RECORDS

29
 MANAGEMENT
UNIT
Records forward
the Approved ECC
to EIA Database
Incharge to upload
in the system

After uploading the

Approved ECC to EIA SECTION,
database the EIA STAFF
Database incharge
will forward it to
Records for
Records Keeping
(30 minutes
without
interruption)
TOTAL: 18 days

8. APPLICATION FOR LAND CONVERSION CERTIFICATE

Description of the Service
Office or Division: Clearance and Permitting Division

Classification: Simple
Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent Executed by the proponent
Duly filled-up LUCF Form No. 6 Proponent may download the form via internet
Land Title Executed by the proponent
Zoning Certification City Planning
Certification from CENRO certifying that the Concern CENRO
subject area is not within virgin forest, river
banks, swamp forest and marshland
Sketch Map Executed by the proponent
Certification fee P200.00

30
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Provide guidance
Proceed to the
to the Clearance OFFICER OF
Officer of the Day NONE
and Permitting THE DAY
for proper guidance
Division (CPD)
MB Regional Office
receives the
Present documents
application
for validation of NONE CPD STAFF
requirements
Refer to the
Regional Director
Regional Director
refer the
application to the OIC-REGIONAL
NONE
Chief-CPD for DIRECTOR
appropriate action

Chief-CPD refer
the application to CHIEF
the OIC-Chief NONE CLEARANCE
EIAM Section for DIVISION
appropriate action 1 day
EIAM Section
Chief evaluate the
submitted
OIC-CHIEF, EIA
documents and
Php SECTION,
prepare Order of
50.00 CLEARANCE
Payment
(EMB RO AND
Cashier) PERMITTING
EIAM Section
DIVISION
Chief Prepares the
LUC Form 6
Certificate
Chief CPD affixes
NONE OIC, CPD
his initial signature
Regional Director
affixes his OIC-REGIONAL
NONE
signature for DIRECTOR
approval
CHIEF,
Records Releases
NONE RECORDS
the Certification
UNIT
TOTAL: 1 day

31
9. APPLICATION FOR HAZARDOUS WASTE GENERATOR ID/ DENR ID
MANUAL REGISTRATION (NEW REGISTRATION)
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent address to Regional Director Applicant
Accomplished HWG Registration Form EMB Office
Process flow diagram of all waste streams Applicant
Description of existing HAZARDOUS WASTE Applicant
MANAGEMENT PLAN

Copy of Environmental Compliance EMB Office

Certificate (ECC/CNC)
Copy of Valid Permits to Operate Pollution EMB Office
Control Facilities
Pollution Control Officer Accreditation EMB Office
certificate

Comprehensive contingency program and Main Office or branch office of the

specific spill response for hazardous waste Company/Applicant
generated

Certificate of training on Hazardous Waste Training Organization

Management, Spill Response and other
relevant trainings (PCO Training Attendance)

Duly notarized accountability statement on Applicant

liabilities and responsibilities in case of spill or
emergency

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Register in the
Provides magnetic GUARD ON
logbook at the NONE 2 minutes
ID DUTY
guardhouse

32
 Guides the client
on how to use the
magnetic ID and
Follows the then gives
GUARD ON
instruction of the instruction to NONE 2 minutes
DUTY
guard proceed to the
officer of the day at
the ground floor
lobby
Entertains and OFFICER OF
2 minutes
guides clients to NONE THE DAY
Meets the Officer of
the location of
the Day for proper
HCWP Section,
guidance at the
HWCP
ground floor lobby
CPD asks his/her SECTION
5 minutes
concern NONE CHIEF
Meets the focal HWCP
person for Evaluate SECTION
Hazardous Waste application for NONE 20-30 minutes CHIEF/HWCP
Generator HWG’s DENR ID SECTION
Registration STAFFS
HWCP
Prepares and SECTION
issues Order of NONE CHIEF/ HWCP
payment SECTION
STAFFS
Receives the
registration fee and Php CASHIERING
issues official 1040.00 OFFICER
receipt
Receives the
photocopied
HWCP
Official Receipt
SECTION
and attached to the 20 days
NONE CHIEF/ HWCP
evaluated HWG’s
SECTION
DENR ID
STAFFS
application
documents
HWCP
Informs the client
SECTION
as to the schedule
NONE CHIEF/ HWCP
of the on-site
SECTION
inspection
STAFFS
HWCP
Conducts on-site
NONE SECTION
inspection
CHIEF/ HWCP

33
 SECTION
STAFFS
Prepares on-site HWCP
inspection report, SECTION
HWG’s DENR ID NONE CHIEF/ HWCP
Certificates and SECTION
Transmittal STAFFS
Submits prepared
inspection reports,
HWCP
HWG’s DENR ID
SECTION
Certificates and
NONE CHIEF/ HWCP
transmittal to the
SECTION
Division Secretary
STAFFS
for signatures of
the Division Chief
Receives
inspection reports,
HWG’s DENR ID
Certificates and
transmittal for
EIA SECTION
signature of the NONE
STAFF
division chief
together with the
complete
application
documents
Submits complete
application
documents
together with the
inspection reports,
HWG’s DENR ID EIA SECTION
NONE
Certificates STAFF
certificate and
transmittal to the
office of the
Regional Director
for RD’s approval
Receives complete
application
documents
ORD STAFF/
together with the
NONE OIC, REGIONAL
inspection reports,
DIRECTOR
HWG’s DENR ID
Certificates
certificate and

34
 transmittal for RD’s
approval
Receives
documents with
issued HWG’s CHIEF
DENR ID NONE RECORDS
Certificates UNIT/STAFF
certificate for
barcoding
Releases HWG’s
DENR ID
Certificates
proponent/PCO or CHIEF
to the person with NONE RECORDS
SPA or UNIT/STAFF
authorization letter
(on the 10th
working day)
Files the CHIEF
documents to its RECORDS
respective folder UNIT/STAFF
TOTAL: 20 days

10. APPLICATION FOR HAZARDOUS WASTE GENERATOR ID/ DENR ID

MANUAL REGISTRATION (RE-REGISTRATION)
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent address to Regional Director Applicant
Accomplished HWG Registration Form EMB Office
Process flow diagram of all waste streams Applicant

35
Description of existing HAZARDOUS WASTE Applicant
MANAGEMENT PLAN

Copy of Environmental Compliance EMB Office

Certificate (ECC/CNC)
Copy of Valid Permits to Operate Pollution EMB Office
Control Facilities
Pollution Control Officer Accreditation EMB Office
certificate

Comprehensive contingency program and Main Office or branch office of the

specific spill response for hazardous waste Company/Applicant
generated

Certificate of training on Hazardous Waste Training Organization

Management, Spill Response and other
relevant trainings (PCO Training Attendance)

Duly notarized accountability statement on Applicant

liabilities and responsibilities in case of spill or
emergency

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the
Provides magnetic GUARD ON
logbook at the NONE 2 minutes
ID DUTY
guard house
Guides the client
on how to use the
magnetic ID and
Follows the then gives
GUARD ON
instruction of the instruction to NONE 2 minutes
DUTY
guard proceed to the
officer of the day at
the ground floor
lobby
Entertains and
guides clients to the OFFICER OF THE
Meets the Officer of location of HWCP DAY
Section, CPD NONE 2 minutes
the Day for proper

36
 HWCP Section,
CPD
HWCP Section
guidance at the Asks his/her
NONE (5 minutes) Chief
ground floor lobby concerns
Meets the focal
person for Evaluate HWCP Section
(20-30
Hazardous Waste application for NONE Chief/ HWCP
minutes)
Generator HWG’s DENR ID Section Staffs
Registration
Receives the
HWCP Section
evaluated HWG’s
Chief/ HWCP
DENR ID NONE
Section Staffs
application
documents
Informs the client
HWCP Section
as to the schedule
NONE Chief/ HWCP
of the on-site
Section Staffs
inspection
HWCP Section
Conducts on-site
NONE Chief/ HWCP
inspection
Section Staffs
Prepares on-site
inspection report, HWCP Section
HWG’s DENR ID NONE Chief/ HWCP
Certificates and Section Staffs
Transmittal 20 working
Submits prepared days
inspection reports,
HWG’s DENR ID HWCP Section
Certificates and Chief/ HWCP
NONE
transmittal to the Section Staffs
Division secretary
for signatures of
the Division Chief
Receives
inspection reports ,
HWG’s DENR ID
Certificates and
transmittal for Cashiering
signature of the NONE Officer
division chief
together with the
complete
application
documents

37
Submits complete
application
documents
together with the
inspection reports,
HWG’s DENR ID EIA Section Staff
NONE
Certificates
certificate and
transmittal to the
office of the
Regional Director
for RD’s approval
Receives
complete
application
documents
-ORD Staff/OIC,
together with the
Regional
inspection reports, NONE
Director
HWG’s DENR ID
Certificates
certificate and
transmittal for
RD’s approval
Receives
documents with
issued HWG’s Chief, Records
DENR ID NONE Unit/Staff
Certificates
Certificate for
barcoding
Releases HWG’s
DENR ID
Certificates
proponent/PCO or Chief, Records
to the person with NONE Unit/Staff
SPA or
authorization Letter
( On the 10th
working day)
Files the
Chief, Records
documents to its
Unit/Staff
respective folder
TOTAL: 20 days

38
11. APPLICATION FOR UNIFORM HAZARDOUS WASTE MANIFEST
FORM
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Simple
Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent address to Regional Director Requesting party

Transporter Registration Certificate Central Office

Permit to transport Region where the TSD is located to be secured by
the accredited transporter
TSD Registration Certificate Central Office
Memorandum of Agreement Generator and transporter

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the
Provides magnetic GUARD ON
logbook at the NONE 2 minutes
ID DUTY
guardhouse
Guides the client
on how to use the
magnetic ID and
Follows the then gives
GUARD ON
instruction of the instruction to NONE 2 minutes
DUTY
guard proceed to the
officer of the day at
the ground floor
lobby
Entertains and
Meets the Officer of
guides clients to OFFICER OF THE
the Day for proper DAY
the location of NONE 2 minutes
guidance at the
HWCP Section,
ground floor lobby
CPD

39
 Meets the focal
person for Evaluate the 20-30 minutes
Uniform Hazardous completeness of NONE
Waste Manifest the documents
Form
Receives the
Submits the
complete/evaluated
complete/evaluated
Uniform Hazardous 5-10 minutes
Uniform Hazardous NONE
Manifest Form
Waste Manifest
application for
Form application
official routing
Record the
information details 10-30 minutes
NONE
on the logbook for
Manifest
Release the
Claims the Uniform
Manifest form and
Hazardous Waste
forwards the
Manifest Form
request application
(1-2 days after NONE 5-10 minutes
request to
receiving of the
HWTMCS for
manifest form
monitoring
application)
TOTAL: 1 to 2 days

12. APPLICATION FOR SMALL QUANTITY IMPORTATION (SQI)

CLEARANCE
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

visit https://opms.emb.gov.ph/accounts/login/
and Register your email ad
Sign in with your registered email ad and
password

40
After signing in, fill in the information in the
Application Details tab and click ‘next’ to
generate the SQI Importation Application Form.
Download and print the form.
Click the Attachment tab and upload the
following Additional Requirements: EMB online (OPMS)
• Accomplished and notarized application
form
Proponent/Supplier
• Safety Data Sheet DTI/SEC Office
• Bill of Lading of Previous Importation City/LGU
• Summary of Importation/Distribution Proponent
• 100% Composition of Ingredients
disclosed to EMB-CO DTI/SEC Office
• SEC or DTI Registration City/LGU
• Business Permit – Office City/LGU
Proponent
• Business Permit – Storage Facility
• Copy of the Registration, if renewal
EMB through LBP
• Official Receipt
Click Submit.

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the GUARD ON

Provides magnetic 2
logbook at the NONE DUTY
ID minutes
guardhouse
Guides the client
on how to use the
magnetic ID and
Follows the then gives
2 GUARD ON
instruction of the instruction to NONE
minutes DUTY
guard proceed to the
officer of the day at
the ground floor
lobby
Entertains and
guides clients to 2
Meets the Officer of OFFICER OF
the location of NONE minutes
the Day for proper THE DAY
HWCP Section,
CPD
FOCAL
Orient and discuss
PERSON/ANY
about SQI online NONE 10-30 minutes
STAFF OF
registration
HWCPS

41
 Prepares and
issues Order of
payment with NONE 30 min – HWCPS staff
complete
signatories
Pays the
Receives the 10 min – ½ Cashier
registration fee at Php
order of payment day
the Cashier’s office 640.00
issued
Receives and
keeps photocopy
Provides photocopy
of the official NONE 10 minutes HWCPS staff
of the official receipt
receipt as
reference
Evaluate
completed online HWCP Section
20-30
registration and NONE Chief/ HWCP
minutes
uploaded Section Staff
attachments
For new
application, the
technical staffs
conduct on-site
inspection
Provides
information during 3-5 days Assigned
For renewal,
the on-site HWCPS
evaluate the NONE
inspection inspector
completeness of
documents thru
online and prepare
the transmittal, SQI
Certificate for
approval

Prepares on-site
inspection report,
1-2 days Inspector
SQI Certificate and NONE
Transmittal

Submits prepared
inspection reports,
SQI Certificates
and transmittal to 1/2 day- 1 day Inspector
NONE
the Division
secretary for
signatures of the
Division Chief

42
Receives
inspection reports,
SQI Certificates
and transmittal for
Division
signature of the 1/ 2 – 1 day
NONE Secretary
division chief
together with the
complete
application
documents
Submits complete
application
documents
together with the
inspection reports, Division
1/ 2 – 1 day
SQI registration NONE Secretary
certificate and
transmittal to the
office of the
Regional Director
for RD’s approval
Receives
complete
application
documents
together with the 1/ 2 – 1 day ORD’s secretary
NONE
inspection reports,
SQI registration
certificate and
transmittal for RD’s
approval
Routes approved
1/ 2 – 1 day ORD’s secretary
documents for NONE
tracking
Receives
application
documents with
1/ 2 – 1 day DTIS In-charge
inspection reports, NONE
SQI Certificates
and Transmittal for
tracking
Forwards all
documents to the
Records 1/ 2 – 1 day DTIS In-charge
NONE
Management Units
for barcoding

43
Affixes signature Barcodes and
that he/she receives releases the SQI Record
the SQI Certificate Certificates and the NONE 1 – 2 days Management
with transmittal in transmittal to the Unit In-charge
the log book client
TOTAL: 15 days

13. APPLICATION FOR MANUAL REGISTRATION OF CHEMICAL

CONTROL ORDER FOR POLYCHLORINATED BIPHENYLS
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent address to Regional Director Applicant

Printed online application EMB Office

Emergency Preparedness and Response EMB Office
Plan
Health and Safety Plan EMB Office
PCB Storage Closure Plan EMB Office
PCB Inventory Applicant/PCB Owner

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the GUARD ON

Provides magnetic 2
logbook at the NONE DUTY
ID minutes
guardhouse
Guides the client
on how to use the
Follows the
magnetic ID and 2 GUARD ON
instruction of the NONE
then gives minutes DUTY
guard
instruction to
proceed to the

44
 officer of the day at
the ground floor
lobby
Entertains and
Meets the Officer of guides clients to
NONE OFFICER OF
the Day for proper the location of
THE DAY
guidance at the ground HWCP Section, 2
floor lobby CPD minutes
HWCP Section
Asks about his/her NONE Chief
concerns

Meets the focal

person for CCO-PCB
Evaluate
HWCP Section
application for
manual Registration NONE Chief/ HWCP
CCO-PCB manual
Section Staffs
registration
HWCP Section
Prepares and
Chief/ HWCP
issues Order of NONE
Section Staffs
payment
Receives the P 2,
registration fee 840.00 Cashier
and issues official (for new
receipt registrant)
Receives the
photocopied
Official Receipt 15 working
HWCP Section
and attached to the days
NONE Chief/ HWCP
evaluated CCO-
Section Staffs
PCB registration
application
documents
Informs the client HWCP Section
as to the schedule Chief/ HWCP
NONE
of the on-site Section Staffs
inspection
HWCP Section
Conducts on-site
NONE Chief/ HWCP
inspection
Section Staffs
Prepares on-site
inspection report, HWCP Section
CCO-PCB Chief/ HWCP
NONE
Certificates and Section Staffs
Transmittal

45
Submits prepared
inspection reports,
CCO-PCB HWCP Section
certificates and Chief/ HWCP
NONE
transmittal to the Section Staffs
Division secretary
for signatures of
the Division Chief
Receives
inspection reports ,
CCO-PCB
Certificates and
transmittal for
signature of the NONE EIA Section Staff
division chief
together with the
complete
application
documents
Submits complete
application
documents
together with the
inspection reports,
CCO-PCB
NONE EIA Section Staff
registration
certificate and
transmittal to the
office of the
Regional Director
for RD’s approval
Receives
complete
application
documents
together with the
ORD’s Secretary
inspection reports, NONE
CCO-PCB
registration
certificate and
transmittal for RD’s
approval
Receives
documents with
ORD’s Secretary
issued CCO-PCB NONE
Certificate for
barcoding

46
 Releases CCO-
PCB Certificate
proponent/PCO or
Chief Records
to the person with
NONE Management
SPA or
Unit Unit
authorization letter
(On the 20th
working day)

Files the
documents to its NONE Chief Records
respective folder Management
Unit Unit
TOTAL: 15 days

14. APPLICATION FOR REGISTRATION FOR CHEMICALS UNDER

CHEMICAL CONTROL ORDER APPLICATION (CN, Hg, Asbestos)
ONLINE
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail?

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the GUARD ON

Provides magnetic 2
logbook at the NONE DUTY
ID minutes
guardhouse

47
 Guides the client
on how to use the
magnetic ID and
Follows the then gives
2 GUARD ON
instruction of the instruction to NONE
minutes DUTY
guard proceed to the
officer of the day at
the ground floor
lobby
Entertains and
Meets the Officer of guides clients to 2
the Day for proper OFFICER OF
the location of NONE minutes
guidance at the THE DAY
HWCP Section,
ground floor lobby
CPD
Orient and discuss
Focal
about CCO for CN, 10-30
NONE person/any staff
Hg, Asbestos minutes
of HWCPS
online registration
PhP 2,840
Prepares and for new
application;
issues Order of
PhP 2,040 HWCPS staff
payment with for renewal
30 min –
complete
signatories

Pays the Receives the

10 min – ½ Cashier
registration fee at order of payment NONE
day
the Cashier’s office issued
Receives and
keeps photocopy
Provides photocopy 10 minutes
of the official NONE HWCPS staff
of the official receipt
receipt as
reference
Evaluate
completed online HWCP Section
registration and NONE 20-30 minutes Chief/ HWCP
uploaded Section Staff
attachments
For new
application, the
Provides
technical staffs Assigned
information during
conduct on-site HWCPS
the on-site NONE 3-5 days
inspection inspector
inspection
For renewal,
evaluate the

48
completeness of
documents thru
online and prepare
the transmittal,
CCO Certificate for
approval
Prepares on-site
inspection report, 1-2 days Inspector
NONE
CCO Certificates
and Transmittal
Submits prepared
inspection reports,
CCO Certificates
and transmittal to inspector
NONE 1/2 day- 1 day
the Division
secretary for
signatures of the
Division Chief
Receives
inspection reports,
CCO Certificates
and transmittal for
Division
signature of the 1/ 2 – 1 day
NONE Secretary
division chief
together with the
complete
application
documents
Submits complete
application
documents
together with the
inspection reports, Division
1/ 2 – 1 day
CCO registration NONE Secretary
certificate and
transmittal to the
office of the
Regional Director
for RD’s approval
Receives
complete
application
documents 1/ 2 – 1 day ORD’s secretary
NONE
together with the
inspection reports,
CCO registration
certificate and

49
 transmittal for RD’s
approval
Routes approved
1/ 2 – 1 day ORD’s secretary
documents for NONE
tracking
Receives
application
documents with
1/ 2 – 1 day DTIS In-charge
inspection reports, NONE
CCO Certificates
and Transmittal for
tracking
Forwards all
documents to the
Records 1/ 2 – 1 day DTIS In-charge
NONE
Management Units
for barcoding

Affixes signature Barcodes and

that he/she receives releases the CCO Record
the CCO Certificate Certificates and the NONE 1 – 2 days Management
with transmittal in transmittal to the Unit In-charge
the log book client
TOTAL: 15 days

15. APPLICATION CCO IMPORTATION CLEARANCE (CN, Hg, Asbestos)

ONLINE
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

visit https://opms.emb.gov.ph/accounts/login/
and Register your email ad
Sign in with your registered email ad and
password

50
After signing in, fill in the information in the
Application Details tab and click ‘next’ to
generate the CCO Importation Application
Form. Download and print the form.
EMB online (OPMS)
Click the Attachment tab and upload the
Proponent/Supplier
following Additional Requirements:
EMB
• Accomplished and notarized EMB
application form EMB
• Safety Data Sheet (GHS format)
• CCO Registration No.
• Valid Discharge Permit or its Proponent
Exemption
• Valid Permit to Operate or its City/LGU
Exemption
• Summary of Importation Data (for Proponent
importers)
• Business Permit
• List of Users/Customer with
corresponding projected/required
volume (for importer/distributor)
• Self Monitoring Report (for
user/manufacturers) Proponent
• Bill of Lading
Shipping Company
• Official Receipt
EMB through LBP
Click Submit.

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the GUARD ON

Provides magnetic 2
logbook at the NONE DUTY
ID minutes
guardhouse
Guides the client
on how to use the
magnetic ID and
Follows the then gives
2 GUARD ON
instruction of the instruction to NONE
minutes DUTY
guard proceed to the
officer of the day at
the ground floor
lobby
Meets the Officer of Entertains and 2
the Day for proper OFFICER OF
guides clients to NONE minutes
guidance at the THE DAY
ground floor lobby
the location of

51
 HWCP Section,
CPD
Orient and discuss
Focal
about Importation 10-30
NONE person/any staff
Clearance online minutes
of HWCPS
registration
Prepares and
issues Order of
30 min – HWCPS staff
payment with NONE
complete
signatories
P 1,740.00
Pays the Receives the per
chemical 10 min – ½ Cashier
registration fee at order of payment
day
the Cashier’s office issued

Receives and
keeps photocopy
Provides photocopy HWCPS staff
of the official NONE 10 minutes
of the official receipt
receipt as
reference
Visits the website
www.emb.gov.ph,
click Importation
Clearance Online and 20-30 minutes
EMB user and then HWCP Section
signs in NONE Chief/ HWCP
and evaluate
Section Staff
completed online
registration and
uploaded attachments

Conducts on-site
Provides Assigned
inspection
information during HWCPS
NONE 3-5 days
the on-site inspector
inspection
Submits prepared
inspection reports
and transmittal to
1/ 2 – 1 day Inspector
the Division NONE
secretary for
signatures of the
Division Chief
Division
Receives 1/ 2 – 1 day
NONE Secretary
inspection reports

52
and transmittal for
RD’s approval

Submits inspection
reports and
transmittal to the Division
1/ 2 – 1 day
office of the NONE Secretary
Regional Director
for RD’s approval

Receives
inspection reports 1/ 2 – 1 day ORD’s secretary
NONE
and transmittal for
RD’s approval
Submits inspection
reports and
transmittal to the
1/ 2 – 1 day ORD’s secretary
office of the NONE
Regional Director
for RD’s approval

Receives
inspection reports
1/ 2 – 1 day ORD’s secretary
and transmittal for NONE
RD’s approval

Receives/files the
transmittal and the
generated
Importation
Clearance
1/ 2 – 1 day Chief, Records
Certificate of NONE
Unit
Cyanide, Asbestos,
and Mercury from
online application
to its respective
folder
TOTAL: 15 days

53
16. APPLICATION FOR THE REGISTRATION OF DEALERS, RE-
SELLERS AND RETAILERS OF OZONE DEPLETING SUBSTANCES
(ODS) OR FOR SERVICE PROVIDER OF ODS-USING EQUIPMENT
ONLINE
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

visit https://opms.emb.gov.ph/accounts/login/
and Register your email ad
Sign in with your registered email ad and
password
After signing in, fill in the information in the
Application Details tab and click ‘next’ to
generate the CCO-ODS Application Form.
Download and print the form. Historical Sales
Information

Click the Attachment tab and upload the

following Additional Requirements:

• Accomplished and Notarized CCO-ODS EMB online (OPMS)

Application Form
• Company Profile
Proponent
• SEC or DTI Registration
• Business Permit for Office
DTI/SEC Office
• Business Permit for Storage Facility City/LGU
• Copy of the MSDS City/LGU
• Certificate of Attendance on Ozone Proponent/Supplier
Science and CCO for ODS Proponent/Training Organization
• Certificate of Training on Handling
Procedures of the Chemical (from any of
the following: TESDA, Proponent/Training Organization
Importer/Distributor)
• Accomplished Annual Report
• Copy of the Registration, if renewal
application Proponent

54
 • Official Receipt Proponent
EMB through LBP
Click Submit.

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the GUARD ON

Provides magnetic 2
logbook at the NONE DUTY
ID minutes
guardhouse
Guides the client
on how to use the
magnetic ID and
Follows the then gives
2 GUARD ON
instruction of the instruction to NONE
minutes DUTY
guard proceed to the
officer of the day at
the ground floor
lobby
Entertains and
Meets the Officer of guides clients to 2
the Day for proper OFFICER OF
the location of NONE minutes
guidance at the THE DAY
HWCP Section,
ground floor lobby
CPD
Orient about CCO- Focal
10-30
ODS online NONE person/any staff
minutes
registration of HWCPS
Prepares and
issues Order of
30 min – HWCPS staff
payment with NONE
complete
signatories
PhP 2,840 for
new
Pays the Receives the application;
PhP 2,040 for 10 min – ½ Cashier
registration fee at order of payment renewal day
the Cashier’s office issued

Receives and
keeps photocopy
Provides photocopy HWCPS staff
of the official NONE 10 minutes
of the official receipt
receipt as
reference

55
 Visits the website
www.emb.gov.ph,
click ODS Online
and EMB user and 20-30 minutes
HWCP Section
then signs in and NONE Chief/ HWCP
evaluate completed Section Staff
online registration
and uploaded
attachments

For new
application, the
technical staffs
conducts on-site
inspection
Provides
For renewal, Assigned
information during
1-2 days HWCPS
the on-site evaluate the NONE
inspector
inspection completeness of
documents thru
online and prepare
the transmittal,
ODS Certificate for
approval
Prepares on-site
inspection report,
1/ 2 – 1 day Inspector
CCO-ODS NONE
Certificates and
Transmittal
Submits prepared
inspection reports,
CCO-ODS
certificates and 1/ 2 – 1 day inspector
transmittal to the NONE
Division secretary
for signatures of
the Division Chief
Receives
inspection reports ,
CCO-ODS 1/ 2 – 1 day Division
NONE Secretary
Certificates and
transmittal for
signature of the

56
division chief
together with the
complete
application
documents
Submits complete
application
documents
together with the
inspection reports,
CCO-ODS 1/ 2 – 1 day Division
registration NONE Secretary
certificate and
transmittal to the
office of the
Regional Director
for RD’s approval
Receives
complete
application
documents
together with the
1/ 2 – 1 day ORD’s secretary
inspection reports, NONE
CCO-ODS
registration
certificate and
transmittal for
RD’s approval
Routes approved
1/ 2 – 1 day ORD’s secretary
documents for NONE
tracking
Receives
application
documents with
inspection reports, 1/ 2 – 1 day DTIS In-charge
CCO-ODS NONE
Certificates and
Transmittal for
tracking

57
 Forwards all
documents to the
1/ 2 – 1 day DTIS In-charge
Records NONE
Management Units
for barcoding
Affixes signature Barcodes and
that he/she receives releases the CCO- Record
the CCO-ODS ODS Certificates 1-2 days
NONE Management
Certificate with and the transmittal Unit In-charge
transmittal in the log to the client
book
TOTAL: 15 days

17. APPLICATION FOR POLLUTION CONTROL OFFICER (PCO)

ACCREDITATION
Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Endorsement Letter signed by Managing
Applicant
Head
Appointment paper/official designation
from the company head as PCO of the Applicant
company
Duly signed PCO Application Form with 2x2
picture EMB office

Photocopy of proof educational background

College Diploma/PRC License Applicant

58
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Registers in the
Provides magnetic 2 GUARD ON DUTY
logbook at the NONE
ID minutes
guardhouse
Guides the client
on how to use the
magnetic ID and
Follows the then gives
2
instruction of the instruction to NONE GUARD ON DUTY
minutes
guard proceed to the
officer of the day at
the ground floor
lobby
Entertains and
Meets the Officer of
guides clients to 2
the Day for proper OFFICER OF THE
the location of NONE minutes
guidance at the DAY
Clearance and
ground floor lobby
Permitting Division
Meets the focal Evaluate application
person for PCO Section Chief/
for PCO
accreditation 10-30 Staff/ Focal Person
Accreditation for the NONE
application minutes
category the company
belongs
Prepares and
Secure order of Section chief/staff/
issues Order of NONE
payment focal person
payment 30 minutes
Receives the
Pays the PCO clearance fee and P540.00 10-30
Cashier
Accreditation Fee issues official minutes
receipt
Receives the
photocopied
2
Provides photocopy Official Receipt NONE Section chief/staff
Minutes
of the official receipt and attached to the
documents
Receives the
photocopied 5
Provides photocopy
Official Receipt minutes Receiving
of the official receipt NONE
and attached to the Personnel/Secretary
attached documents
evaluated PCO
Accreditation

59
 application
documents
Records the PCO
Claims the Pollution profile, prepares
Control Officer the PCO
Accreditation Accreditation Focal Person for
10-14 calendar
Certificate, Certificate, NONE PCO Accredita-
days
Transmittal and Transmittal for the tion
PCO Duties and company and PCO
Responsibilities Duties and
Responsibilities
TOTAL: 15 days

18. PCB INVENTORY AND PCB WASTES MANAGEMENT PLAN

Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to
Transaction: Business, and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Evaluate the FOCAL

Submit the PCB 15 working
completeness of NONE PERSON FOR
Management Plan days
the documents PCB

60
 If requirements MANAGEMENT
are incomplete, PLAN
request the PCB APPROVAL
NONE
owner for an
additional
requirement.
If requirements
are complete,
approve the PCB NONE
Management Plan
thru transmittal
Submits prepared
transmittal of
approval with the
complete
Focal person for
documents, to the
PCB
OIC, Chief of NONE
Management
HWCPS for initial
Plan approval
signature then to
Division secretary
for signatures of
the Division Chief
Receives the
transmittal of
approval with the
complete
documents, for
signature of the NONE EIA Section
division chief
together with the
complete
application
documents
Submits the
transmittal of
approval with the
complete
NONE EIA Section
documents to the
office of the
Regional Director
for RD’s approval
Receives the
transmittal of
approval with the
NONE ORD Secretary
complete
documents for
RD’s approval

61
 Receives the
transmittal of
approval with the
Chief, Records
complete NONE
Section
documents for
barcoding (10-15
minutes)
Releases
transmittal to the
proponent/PCO or
to the person with Chief, Records
SPA or NONE Section
authorization Letter
( On the 10th
working day)

Files the
documents to its Chief, Records
NONE
respective folder Section, Staff
(2-3 minutes)
TOTAL: 15 days

19. AIR, WATER, HAZARDOUS WASTE AND EIA SURVEY INSPECTION

Description of the Service

Office or Division: Clearance and Permitting Division

Classification: Simple, Complex or Highly Technical

Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

None

62
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Assign EMB
Technical Staff for
Survey inspection to
the
firms/establishment
whether permits
(Wastewater
discharge Permit &
Permit to
Operate/certifications
N/A NONE 1 day SECTION CHIEF
(Chemical Control
Orders Certificate,
Environmental
Compliance
Certificate/certificate
of Non-coverage)
has been secured by
the proponent as
mandated by the
office
Conduct the
monitoring and ASSIGNED EMB
N/A NONE 2-3 days
prepare the survey PERSONNEL
report
For firms w/out
ECC, Survey Report
will be endorsed to
Legal Section for
issuance of Notice of
Violation/Technical
Conference or letter ASSIGNED EMB
N/A NONE 1 day
advise will be sent to PERSONNEL
the proponent to
secure
WDP/PO/CCOs in
compliance to R.A
6969/RA9275/R.A.
9002
Prepare a letter to
invite the
ASSIGNED EMB
N/A proponent/client for a NONE 1-2 days
PERSONNEL
Technical
Conference, if there

63
 is no ECC, to
address the violation
to be handled by the
Legal Section for the
P.D. 1586
If the certain
firm/establishment
has already secured
the necessary
permits/Clearance, ASSIGNED EMB
N/A NONE 1 day
report, survey report PERSONNEL
shall be endorsed to
the Records
Management for
filing
TOTAL: 7 days

20. MANUAL SUBMISSION OF SELF-MONITORING REPORTS (SMR)

Description of the Service

Office or Division: Environmental Monitoring and Enforcement Division

Classification: Simple
Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For ECC/CNC Clearance and Permitting Division – EIA Section
a. Environmental Management Program
b. Solid Waste
Characterization/Information
Clearance and Permitting Division – Chemical
For Hazardous Waste Registration
and Hazardous Waste Section
a. CCO Report
b. Hazardous Waste Generator
c. Hazardous Waste Treater/Recycler

64
 Clearance and Permitting Division – Air and
For Permit to Operate
Water Permitting Section
a. Summary of APCF/APSE
b. Cost of Treatment
Clearance and Permitting Division – Air and
For Discharge Permit
Water Permitting Section
a. Water Pollution Data
b. Record of Cost of Treatment
c. WTP Discharge Location

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Submits SMR hard The Chief, CPD,

copies at EMB AWPS assign the
CHIEF, CPD/
office or thru email at focal person to NONE 10 minutes
CHIEF AWPS
embcaragasmr review and evaluate
@gmail.com the report submitted.
Initial checking of
SMR on the
completeness of the
following fields/info:
signatories; SMR FOCAL
N/A NONE 5 minutes
presence of PERSON
modules based on
permits/certificates
issued and the
notary page.
If incomplete, notify
the proponent/
establishment thru
SMR FOCAL
N/A letter on the lacking NONE 5 minutes
PERSON
information and
advise to send the
same immediately
If complete, notify
the proponent/
establishment thru
letter or email on the SMR FOCAL
N/A NONE 5 minutes
lacking information PERSON
and advise to send
the same
immediately

65
 The SMR focal
person will
eventually record
the compliance of CHIEF EMED
N/A NONE 1 minute
the corresponding DIVISION
proponent/
establishment in the
DTIS and database.
TOTAL: 30 minutes

21. ECC COMPLIANCE MONITORING

Description of the Service

Office or Division: Environmental Monitoring and Enforcement Division

Classification: Complex
Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

None None

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Target based, EIAM

Personnel conducts
monitoring to EIAM
N/A NONE 4 firms/day
validate Proponent’s PERSONNEL
Environmental
Performance

66
 EIAM Personnel
submits to Section
Chief the
Compliance EIAM
N/A Evaluation Report NONE 4 days PERSONNEL/EIAM
(CER) with attached SECTION CHIEF
ECC Compliance
Monitoring Report
(ECMR)
Section Chief EIAM SECTION
N/A NONE 1 day
reviews CER CHIEF
If ECC violation is
found, CER is
endorsed to Legal
Unit for issuance of
Notice of Violation EIAM PERSONNEL
N/A NONE 1 day
and invitation for LEGAL UNIT
Technical
Conference for the
resolution of
violation
If no violation, CER EIAM
is endorsed to the PERSONNEL
Record
N/A NONE 1 day
Management Unit RECORDS
for filing and future MANAGEMENT
reference. UNIT
TOTAL: 7 days

22. 10-YEAR SOLID WASTE MANAGEMENT PLAN APPROVAL

Description of the Service

Office or Division: Environmental Monitoring and Enforcement Division

Classification: Highly Technical

Type of G2G – Government to Government, G2B – Government to Business,
Transaction: and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

10 year Solid Waste Management Plan Prepared by LGU

67
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

SWM Section Staff

reviews submitted
LGU submits 2 hard
plan based on the SWM
copies of 10-yr SWM NONE 15 to 30 days
prescribed PERSONNEL
Plan
annotated outline for
10-yr SWM Plan
A. If the plan is
complete, case
handler prepares/fill-
up NSWMC forms 2
and 3 and endorses SWM
N/A NONE
the plan to NSWMC PERSONNEL
Secretariat. LGU is
also informed thru
letter that the plan is
endorsed.
1 to 2 days
B. If the plan is
incomplete, letter is
prepared returning
the plan to LGU with SWM
N/A NONE
attached list of PERSONNEL
deficiency or
required additional
information.
Resubmitted
rectified plan will
N/A
undergo Steps 1 to
3
TOTAL: 15 to 30 days

68
Regional Offices
Internal Services

69
 1. PROCUREMENT / GENERAL SERVICES
Description of the Service

Office or Division: Finance and Administrative Division

Classification: Highly Technical

G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Procurement Management Plan (PPMP)
Purchase Request

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Refer the request to

Project
End-user Prepare the GSS SECTION
Procurement NONE 5 minutes
Purchase Request PERSONNEL
Management Plan
(PPMP)
If requests are not
in the PPMP, return
GSS SECTION
N/A to end-user for NONE 5 minutes
PERSONNEL
amendment

If requests are in the

PPMP, request for
GSS SECTION
N/A the quotation to NONE 5 minutes
PERSONNEL
different suppliers

If biddable ABC is
GSS SECTION
N/A Php50,000 above, NONE
PERSONNEL
latest allowable time

70
 for goods 124
calendar days, infra
ABC 50 million
below is 113
calendar days

if ABC is 50 Million
above is 144
calendar days,
consultancy is 170
calendar days.
Earliest possible
time for goods is 28
calendar days,
consultancy is 34
calendar days per
R.A. 9184
Conduct a Pre-
N/A procurement NONE 5 minutes BAC
conference
Advertises through
posting to Philgeps, BAC
N/A NONE 5 minutes
conspicuous places, SECRETARIAT
website, newspaper
If failed, re-advertise
BAC
N/A the bidding NONE 5 minutes
SECRETARIAT
If yes, conduct the
Pre-bid conference
BAC
N/A including the NONE 5 minutes
SECRETARIAT
Receipts and
opening of bids
THE
Conduct the Post-
TECHNICAL
N/A Qualification NONE 1 day
WORKING
GROUP (TWG)
Issue the Notice of HEAD OF
N/A Award (NOA) NONE 5 minutes PROCURING
ENTITY
Sign the Contract
HEAD OF
and issue the Notice
N/A NONE 1 day PROCURING
to Proceed
ENTITY
Prepare the Abstract
N/A of Quotation for ABC NONE 5 minutes GSS SECTION
50, 000

71
 Prepare the
Purchase Order GSS SECTION
N/A NONE 5 minutes
(PO) for ABC 50,000 PERSONNEL
above and below
N/A Get the supplies NONE GSS
Conduct the
Inspection. If there is
no problem or
discrepancy with the
item, prepare the
acceptance report
for goods / Waste
N/A NONE 5 minutes END-USER
material report for
equipment. If there’s
a problem or
discrepancy, the
supplier will be
informed
immediately.
Issue the ARE
(Acknowledgment
Receipt for
Equipment) if under GSS SECTION
N/A NONE 5 minutes
PPE. If under Small PERSONNEL
value, ICS (Inventory
of Custodian Slip)
will be issued.
TOTAL: 45 days

2. PREVENTIVE MAINTENANCE SCHEDULE

Description of the Service

Office or Division: Finance and Administrative Division

Classification: Complex
G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

72
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Acquire the list of

equipment/ facility/
building/ vehicle for
a detailed
reference on Chief,
preparing the GSS/Staff
Annual Preventive
N/A NONE
Maintenance Plan
and Annual
Building Inspection
Checklist for
building
maintenance.

Refer to Control of
Records procedure Chief,
N/A for the retrieval of NONE GSS/Staff
necessary records

Prepare an Annual
Preventive
Maintenance Plan
which would detail
the checking
Chief,
frequency of
GSS/Staff
N/A Equipment/ facility/ NONE
vehicle including
Annual Building
Inspection Checklist
for building
maintenance.

73
 - Record the results
Chief,
of the repair and
GSS/Staff
N/A maintenance activity NONE
in the Equipment
History Record.

After repair and

maintenance activity
refer to Monitoring
Scheme of
Hazardous and E- Chief,
Wastes generated GSS/Staff/
Work Instruction/ TCHW
N/A NONE
Guidelines for details Monitoring
on proper storing Personnel
and disposing
activities for
inspection and
monitoring

Refer to Control of
Records procedure
for details on
Concerned
safekeeping, tracing
N/A NONE Personnel
and retrieving
records for future
references

Refer to purchasing
procedure for
acquiring external
GSS Chief
N/A agency for NONE
maintenance of the
equipment/facility.

Commence with the

required activity in
order to avoid
unnecessary delays GSS Chief
N/A NONE
in the organization’s
operations in case
the monitoring
equipment are found

74
 detective or the
vehicles during the
preventive
maintenance activity.
Please refer to the
Equipment Repair
procedure

TOTAL: 5 days

3. REPAIR OF EQUIPMENT
Description of the Service

Office or Division: Finance and Administrative Division

Classification: Highly Technical

G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Provide the Pre and

Automotive Post Inspection
Technician /Mechanic Report Form and Section
fill up the Pre and 5 minutes
dill up the NONE personnel
Post Inspection
Equipment History
Report Form
Record

For internal repairs,

After diagnoses, identify the spare
Automotive GSS Section
parts or items NONE 5 minutes
Technician /Mechanic personnel
needed for the
assess if whether an
certain

75
 internal or external equipment/vehicle.
repair is necessary For unavailable
items, request to
purchase. Refer to
purchasing
procedure.

For external repairs,

check the list of
qualified suppliers

Provide the Pre and

Post Inspection
Automotive Report Form
Technician /Mechanic Assess whether an
Section
fill up the Pre and internal or external 5 minutes
NONE personnel
Post Inspection repair is necessary
Report Form and prepare the Job
Order for repair of
vehicle equipment.

For laboratory
After diagnoses, instruments such as
Automotive calibration, it will be
Technician / assess if brought to the DOST
GSS Section
whether an internal or or service provider NONE 5 minutes
personnel
external repair is which is ISO
necessary 9001:2015
accredited

For external repairs,

check the list of
qualified suppliers 5 minutes GSS Section
NONE
and then prepare the personnel
Job Order

For laboratory
instruments to be
brought out of the
EMB Caraga GSS Section
NONE 5 minutes
premises personnel
accompanied with
job order.

76
 Operator /Mechanic
repair the equipment.
If still not functional, Test Run the EMB
equipment NONE 5 minutes INSPECTING
Re-repair the TEAM
equipment

Test run the

equipment and
If repaired, Operator record the results of
/Mechanic delivered test run and 5 minutes GSS Section
NONE
back to the compare to the personnel
organization previous test results
for validity

Note the significant

discrepancies of the 5 minutes GSS Section
NONE
output personnel

If results are
conforming specified
(requirements,
accept the newly Depending
GSS Section
repaired and turn it on the 5 minutes
personnel
over to the repair cost
concerned area of
use)

Maintenance
Issue payment 2-3 minutes Officeer /
Admin/ GSS
TOTAL: 45 days

4. MONITORING OF VEHICLE TRAVEL

Description of the Service

Office or Division: Finance and Administrative Division

Classification: Simple
G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

77
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Filled Up Trip Ticket

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Fill up the Vehicle GSS GSS Chief/Staff

NONE
Request Form
Prepares the
schedule of Chief, GSS &
Vehicle as NONE FAD
requested

Driver to prepare for

Driver’s Trip Ticket
to be approved by Driver, RD,
authorized in
Regional Director NONE
charged
or his authorized in
charged

Guard on duty to
record the Odometer
readings of Guard on duty,
departing and NONE Chief, GSS &
arriving vehicles and FAD
submit monthly to
GSS Section
Fills up the Driver’s
Passenger
Trip Ticket on the NONE
travel details
Prepares Summary
Driver, GSS
of Distance
NONE Chief, FAD
Travelled monthly

Prepares Monthly
Summary of Fuel NONE GSS Chief
Consumption Report
TOTAL: 3 days

78
 5. RECEIVING, RELEASING AND FILING OF RELEVANT
DOCUMENTS/RECORDS
Description of the Service
5.a Receiving of Relevant Documents

Office or Division: Finance and Administrative Division

Classification: Simple
G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Guide applicant to 2 - 3 minutes

Proceed to the the concern
division or Officer of the
assigned officer of the
NONE day
day for guidance personnel
regarding his/her
concern(s).

Refer to
Applying For ECC, Referred to the CPD
technical staff of Procedures Technical Staff
Permit to Operate, 30 minutes
Manual of CPD
Discharge Permit, CPD for guidance
CNC, HWG ID, CCO and evaluation

Approved permits or
clearances with Concerned
affixed signatures NONE 1 to 3 days Division or
( assuming that all Personnel
necessary

79
 procedures needed
are done) will be
forwarded to the
records section

Approved Permits or
Received the Clearances are
Records Staff
approved Permits or released in the NONE
Clearances applied records Section thru 2 - 5 Minutes
barcoding system

Records Staff
tracked the released
2-3 minutes Records Staff
permits and NONE
clearances in the
DTIS
Records Staff will file
the documents to
2-3 minutes Records Staff
their respective NONE
folder (end of
process)
TOTAL: 3 days

5.b Serving Communications

Office or Division: Finance and Administrative Division

Classification: Simple, Complex or Highly Technical

G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

80
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

1
Serving
Received by the minute
communications that
needs an secretary from the Secretary
NONE
acknowledgement ORD
letter

Secretary will
forward the
documents to the
Regional Director Secretary &
for the appropriate 2
Regional
NONE minutes
action and Director
assigning task to
the concern
division to act on
the communication
After making some
Appropriate
Actions the reply
letter will be Concerned
2-3 minutes
forwarded to the NONE Division
Regional Director
for his signature if
acted by the
concerned Division
After Affixing the
signature to the
letter(s) the
Secretary will 2-3 minutes
Secretary
NONE
forward the
letter(s) to the
Records Section
for releasing
The Records staff
will send or mail 2
the letters to the minutes Records Staff
NONE
proponents/clients
after sticking the
barcode to the

81
 documents
(releasing)
If a representative
Proceed to the from the concern
records section to company or firm is
2
receive the reply or present in the office NONE Records staff
minutes
action letter from the the records section
office will release it directly
to representative
Records Staff
2-3 minutes Records Staff
tracked letter(s) in NONE
the DTIS
Records Staff will file
the documents to
their respective 1
NONE Records staff
folder in the Records minute
room (end of
process)
TOTAL: 1 day

5.c Request for Certified True Copy

Office or Division: Finance and Administrative Division

Classification: Simple
G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

82
 Proceed to the
assigned Officer of Guide customer to 2 - 3 minutes
the day for proper the concern Officer of the
guidance division or NONE day
Requesting for a personnel
Certified true Copy regarding his/her
concern(s).
Referred to the
records section for 1
Secretary
the official NONE minute
receiving of the
request letter
Records staff will
give the client the 1-2 minutes
Secretary
NONE
FOI form to be
filled up
Records staff will
forward the request
to the MIS for 1-2 minutes Records Staff
NONE
document tracking
and to the
Secretary
The Secretary will
forward the
1-2 minutes Secretary
Request to the NONE
Regional Director
for Approval
After approved by
the Regional
Director the letter
will be forwarded
by the secretary to
the Records Secretary
NONE 2-3 minutes
Section to Provide
a Copy (Assuming
that the regional
director will
approved the
request)
After receiving the
request the records Records staff
NONE
staff will prepare
the requested

83
 documents and the
order of payment
(with affixed
signature from the
approving
authority)
The Cashiering Unit
will process the
Pay the order to the
payment of the client NONE 2-3 minutes Cashiering Staff
Cashier
and issue the official
receipt
Records section will
2-3 minutes
Returns to the check the official
records section to receipt as a proof of
Records Staff
present the Official billing and photo NONE
receipt copy the receipt for
the office’s copy

Give the Certified

true photocopy of Less than 1
Receive the certified Records Staff
the document(s) on NONE minute
true photocopy
the clients

Records Staff will

write his/her
Less than 1
Updates in the Records Staff
NONE minute
routing slip the
actions he/she did

Records Staff will

Update the
Document on the Less than 1 Records Staff
NONE
DTIS and file to Minute
the appropriate
folder
TOTAL: 1 day

6. FREEDOM OF INFORMATION (FOI) REQUEST

Description of the Service

Office or Division: Finance and Administrative Division

Classification: Simple, Complex or Highly Technical

84
 G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Submit duly 30 mins

accomplished FOI Provide assistance
Request Form to the to the requesting Records Officer
NONE
Records Officer with party
supporting documents
required by this Office
Stamp ‘Received’
the written request
for information of the
requesting party
indicating the date
and time of receipt
Secretary,
thereof, his/her
Office of the
complete name and NONE 20 mins
Regional
position or
Director
designation with
corresponding
signature, and a
copy thereof
furnished to the
requesting party
Encode the details of
such request in the
Document Tracking
Personnel, MIS
System (DTIS) and 30
NONE Unit
allocate a computer- Minutes
generated document
number

85
RO refer the request
30
to the Decision Records Officer
NONE Minutes
Maker (DM)

DM to decide on the
request whether to 3
Decision Maker
grant or deny in NONE days
whole or in part

If request is granted,
Records Officer
prepare the
1
requested Records Officer
NONE day
documents and
indicate the amount
of applicable fees

Inform the
requesting party in
writing that the
information is
available for release
and provide the
amount to be paid
within 15 working
days from receipt of
written request
Note: The period of
response may be
extended for another
5 working days in 1
NONE Records Officer
case the information day
requested requires
extensive search of
office’s records
facilities,
examination of
voluminous records,
or requires more
time due to fortuitous
events or analogous
cases unless
exceptional
circumstances

86
 warrant a longer
period.

5
Prepare and issue
minutes Records Officer
Order of payment to NONE
the requesting party
Cashier receive the
Pays the 5
payment and provide Cashier
corresponding fee to NONE minutes
requesting party
the Cashier
copy of the receipt
Release the 30
Records Officer
documents to the NONE minutes
requesting party
If request is denied,
Records Officer
prepares and sign
communication
1 day Records Officer
informing the NONE
Requesting party
that the request for
information is denied

Records Officer,
transmit the letter to
NONE 1 day Records Officer
the concerned
requesting party
Depends on
the type of
TOTAL:
records
requested

7. ADJUDICATION OF CASES
Description of the Service

Office or Division: Legal Services Unit

Classification: Highly Technical

G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

87
 CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Receives approved 1
inspection and day
monitoring reports
with Technical Staff
N/A NONE
recommendation
for the issuance of
Notice of Violation

Review and
Evaluation on the 3
Legal Officer
N/A merits of the NONE days
recommendation

Issuance of Notice of 1
Legal Officer
N/A Violation if reports NONE day
warrant the same.
Conduct of
Technical
Presiding
N/A Conference after NONE 1
Officer
seven-(7) days from day
issuance of NOV
Issuance of Formal
Legal Officer
N/A Order NONE 15
days
1. If respondent
moved for
reconsideration
and/or appeal the 15 days Legal Officer
N/A NONE
formal Order, Regional
Review and evaluate
the MOR.

88
 2. With
recommendation to
RD whether or
motion for
reconsideration is
granted
Final Decision from
the Regional
15
Director as to the Director/Legal
N/A NONE days
resolution of the Officer
Motion for
Reconsideration
Dismissal Order
upon compliance of
the inked 5
N/A NONE
commitments and days
payment of penalty

TOTAL: 56 days

8. HANDLING OF CLIENTS FEEDBACK / SATISFACTION

Description of the Service

Office or Division: Planning and Information System Management Unit

Classification: Simple
G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

89
 The assigned Officer
of the day will
approach and
Clients will rate the request the Officer of the
services provided to 5 to 10 Seconds day
outgoing clients to NONE
them before leaving
give a rating using
the office
the Client
Satisfaction Survey
System
Request Report of
1minute to 3
the client satisfaction
NONE minutes QEMC
from the system

Extract Report of the 5

client satisfaction minutes to 10 MIS
NONE
from the system minutes

Report the results of

the analysis and
improvement
initiatives to Top 30 QEMC / Top
NONE
Management during minutes Management
the scheduled
Management review
every quarter
TOTAL: 1 day

9. ISSUANCE OF OFFICIAL RECEIPT

Description of the Service

Office or Division: Finance and Administrative Division

Classification: Simple, Complex or Highly Technical

G2G – Government to Government, G2B – Government to Business,
Type of Transaction:
and/or G2C – Government to Citizen
Who May Avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

90
 FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE

Receives completely
Proceed to the filled-up Order of
Cashier and present Payment with fund 2
the Order of Payment code and receives minutes
and tender payment NONE CASHIER
cash or cash
payment from
client

Identifies the
appropriate fund for
the payment based
on the fund code 5
N/A indicated in the NONE minutes CASHIER
Order of Payment
and issues its
corresponding
Official Receipt
Provides client one
(1) Original Copy
of the Order of
N/A payment and the NONE 2 CASHIER
Original copy of the minutes
Official Receipt

Prepares and
submits monthly
2
N/A Report of Collections NONE CASHIER
days
to the COA and
accounting office.
TOTAL: 2 days

91
FEEDBACK AND COMPLAINTS MECHANISM
1. Complaints from concerned party are officially received.
2. Receiving clerk records nature of complaint
3. Complaint through letter, call or text message or memorandum from Central
Office (for complaint lodge through Office of the President-President Complaint
Center) is referred to the Regional Director;
4. Regional Director endorses the subject complaint to Environmental Monitoring
and Enforcement Division (EMED) Chief; (30 mins)
5. Chief, EMED endorses complaint letter, call or text message to the Water and Air
Quality and Pollution Control Management Section (WAQPCMS) or other
concerned sections for the conduct of investigation/validation of the complaint in
coordination with the DENR CENRO, PEMU and other concerned agencies (LGU,
etc.);
6. Section Chief concerned assigns technical staff to conduct investigation within 72
hours. Sampling is done, when necessary
7. Technical staff who responded to the complaint prepares report and submits to
Chief, EMED for review and recommendation (s) to the Regional Director
8. The Regional Director issues the notice of violation with technical conference
when the subject complaint violates the environmental laws implemented by EMB,
or refer the complaint to the concerned LGU when complaint involves nuisance or
to other agencies where the violation falls the mandate of other implementing
agencies;
9. The Regional Director provides information to the complainant when possible,
and Central Office (for complaint lodge through Office of the President-President
Complaint Center) on the action taken on the subject complaint copy furnished the
Office of the President-President Complaint Center, the DENR RED and other
Central Office concerned officials.

92
 DIRECTORY OF KEY OFFICIALS
Name of Position Designation Province Complete Contact Email Address
Official Title per /Division Office/Mailing Number/s
Plantilla /Section Address
Albert G. Office of the OIC, Regional Office of (085) 342-5332 arcamoalbert@gm
Arcamo Regional Director the Prk. 05, Barangay (085) 342-1877 ail.com
Director Regional Ambago, (085) 341-3826
Director Butuan City, 8600 (085) 817-1841
Joy C. Office of the Head Executive Office of Prk. 05, Barangay 085) 342-5332 jmaagad2002@g
Maagad Regional Assistant the Ambago, (085) 342-1877 mail.com
Director Regional (085) 341-3826
Director (085) 817-1841
Ramon S. Clearance and OIC-Chief, CPD Clearance Butuan City, 8600 085) 342-5332 ramonjamesaboga
Abogadie Permitting and (085) 342-1877 die@gmail.com
Division Permitting (085) 341-3826
Division (085) 817-1841
Renato C. Environmental OIC-Chief, EMED Environme Prk. 05, Barangay 085) 342-5332 Rctacubao4@gma
Tacubao Monitoring and ntal Ambago, (085) 342-1877 il.com
Enforcement Monitoring (085) 341-3826
Division and (085) 817-1841
Enforceme
nt Division
Taha G. Finance and OIC-Chief, FAD Finance Prk. 05, Barangay 085) 342-5332
Mauna, Administrative and Ambago, (085) 342-1877
Jr. Division Administra Butuan City, 8600 (085) 341-3826
tive (085) 817-1841
Division

93