Best Practice Guide A1 PGA1-procurement-cycle 2005
Best Practice Guide A1 PGA1-procurement-cycle 2005
1. Introduction
Delivery management (see SAICE Practice Manual # 2 Delivering construction projects using the design
by employer contracting strategy 1) comprises a number of distinctly different processes and sub-
processes, namely:
• planning which comprises the iterative processes of identifying objectives, programmes and
projects that are to be undertaken;
• project delivery which comprises the undertaking of the projects identified in the planning
processes; and
• programme completion where the programme objectives set are regularly evaluated and adjusted
accordingly.
Procurement is the process that creates, manages and fulfils contracts. Procurement as such forms an
integral part of construction projects and occurs at any point in a project cycle where external resources
are required to provide supplies and services in any combination or in the disposal of surplus plant,
equipment and materials and the demolition of redundant buildings and infrastructure.
Public procurement in South Africa is regulated in all spheres of government and state owned enterprises
through various pieces of legislation. (see Annexure 1 of Best Practice Guideline #A2, Applying the
procurement prescripts of the CIDB in the Public Sector 2).
The skills and competencies required to implement a procurement system in the public sector are set out
in Annexure 1.
The starting point in developing any procurement system is to identify procurement activities that
commence once the need for procurement is identified and end when the transaction is completed. (See
Table 1). The next step is to establish the steps that need to be taken to proceed from one activity to
1This practice manual presents an overview of a number of contracting strategies that are commonly encountered in engineering
and construction works contracts and fully describes the processes and sub-processes associated with design by employer
contracting strategy. It also outlines the administrative processes associated with FIDIC, GCC, NEC and JBCC forms of contract with
this contracting strategy..
2 This annexure provides a comprehensive overview of the South African Legislation for procurement.
Table 1: Principal procurement activities and associated steps and internal controls
ACTIVITY STEPS
# DESCRIPTION Inputs Procedural milestone (control point)
1 Establish what is 1. Prepare broad scope of work for procurement
to be procured 2. Estimate financial value of proposed
procurement
3 Obtain permission to start with the procurement
process
2 Decide on 1. Establish applicable preferential procurement
procurement policy
strategies 2. Establish contract and pricing strategy
3. Establish targeting strategy
4. Establish procurement procedure
5. Obtain approval for procurement strategies
that are to be adopted
3 Solicit tender 1. Prepare procurement documents
offers* 2. Obtain approval for procurement documents
3. Confirm that budgets are in place
4. Invite contractors to submit tender offers or
expressions of interest#
5. Receive tender offers or expressions of
interest#
6. Evaluate expressions of interests #
7. Prepare evaluation report on shorltlisting
process#
8. Confirm shortlist #
9. Invite tender offers from shortlist#
4 Evaluate tender 1. Open and record tender offers received
offers* 2. Determine whether or not tenders offers are
complete
3. Determine whether or not tender offers are
responsive
4. Evaluate tender submissions
5. Perform a risk analysis.
6. Prepare a tender evaluation report
7. Confirm recommendation contained in the
tender evaluation report.
5 Award contract* 1. Notify successful tenderer and unsuccessful
tenderers of outcome
2. Compile contract document
3. Formally accept tender offer
4 Capture contract award data
6 Administer 1. Administer contract in accordance with the
contracts and terms and provisions of the contract
confirm 2. Ensure compliance with requirements
compliance with 3. Capture contract completion / termination data
requirements
# Expressions of interest are only called for where the Nominated, Qualified Procedure and Proposal (Two stage tendering) (See
SANS 294, Construction procurement processes, procedures and methods, is used to populate electronic data bases, to pre-qualify
tenderers or to submit technical proposals, respectively. Accordingly, Steps 6 to 9 in Activity 3 (Solicit tender offers) will be omitted
where the Negotiated, Open, Quotation and Proposal (two stage tendering) procedures are used.
* Several of the steps within these activities will not be required where the Negotiated Procedure is used.
Note: 1 The actions associated with this activity are preparatory to any procurement and are intended to clarify what is to be
procured and establish the basic procurement parameters.
2 Table 2 sets out the sub-activities associated with activity 1, describes the principal actions associated with this activity
and each sub-activity, the necessary input to and output from such actions and the dependencies between sub-
activities
Table 2: Sub-activities, related actions, inputs, outputs and dependencies pertaining to activity 1
Develop a title for the procurement for the purposes of project identification and a broad scope of work
utilizing the headings provided in Table 3.
Estimate the financial value of the proposed contract for budgetary purposes based on the broad scope of
work. The estimate should include VAT, make allowances for currency fluctuations and provide for price
escalation, where appropriate. Provisions for uncertainties (risk provision) in assumptions and the like
should also be made.
In order to justify the procurement it may also be necessary to undertake feasibility studies in order to
establish the financial viability of the procurement, perform benefit-cost analysis, establish whole life costs
(capital, maintenance, management, operating and disposal) etc. It may also be necessary to establish
the timing of the procurement in order to establish cash flow demands and to establish any related or
hidden costs eg professional or other services ancillary to the procurement.
Note: It is important to establish a realistic ceiling price for the contract as tender offers received in excess of this amount may
cause the viability / value for money of the project to be reconsidered and may lead to the cancellation of tenders.
The person identified in the organisation's procurement policy who has the necessary authority should be
presented with the broad scope of work and financial estimates in order to decide if the procurement
should proceed. It may also at this stage be prudent to reconfirm the need and justification for the
procurement.
A procurement reference number for use in procurement documents should be allocated for reference
purposes should permission be granted to proceed with the procurement.
Note: It is a requirement of the Public Finance Management Act that all major capital projects must be evaluated prior to a
final decision being taken on the project.
Note: 1 The actions associated with this activity are preparatory to any procurement and are strategic in nature. They are
intended to clarify how the procurement is to take place. They in effect plan the procurement process to achieve the
required outcome and may be regarded as a form of “business plan”.
2 In repetitive procurements or in specific programs, it is possible to predetermine the options that will be used, in which
case, Activity 2 will fall away. (The procurement policy of an organisation can set out the standard choices for routine
procurements)
3 Table 4 sets out the sub-activities associated with activity 2, describes the principal actions associated with this activity
and each sub-activity, the necessary input to and output from such actions and the dependencies between sub-activities
4 Best value demands that procurement strategies be reviewed. Any change resulting from a review, in order to be
justified, must deliver better value. It must be recognised from the outset that there is no one ideal way to procure. Each
situation is different. There are, however, clear methods for choosing the appropriate or best way for a given
circumstance and a logical process which should be followed to confirm that decisions will indeed deliver best practice.
5 Best practice guide #A8, Procurement measures to develop registered contractors, outlines the principles for sustainable
growth and a number of strategies to promote the participation of smaller registered contractors in public contracts so
that they can grow and develop. The strengths and weaknesses of each of these strategies are discussed.
The starting point when implementing a preferential procurement policy within a specific procurement is in
the first instance to establish the preferential procurement policy that is applicable to the procurement. In
most instances, it will be that of the organisation. Where the procurement forms part of a national or
provincial programme, the preferential procurement policy pertaining to the programme should be
adopted, e.g.. the preferential procurement policy established in the National Housing Code must be
Table 4: Sub-activities, related actions, inputs, outputs and dependencies pertaining to activity 2
In the event that an organisation does not have a preferential procurement policy or there are no such
policies governing the programme within which the procurement falls, the organisation needs to establish
one in accordance with the provisions of Best Practice Guideline # B1, Formulating and implementing
Preferential Procurement Policies.
Where preferential procurement policies are in place, identify an appropriate theme and a specific goal
within such a scheme which is to be pursued (eg target groups, comprising enterprises or labour, goals
relating to the internal workings of enterprises, specific deliverables etc). This should be undertaken by
considering the procurement in the light of the objectives, targets and target groups contained in the
preferential procurement policy and the desirable policy outcomes and factors such as past experience,
knowledge of the potential tenderers and an understanding of the nature of the procurement.
Once the goals have been identified and documented, quantitative targets (likely outcomes of the
preferencing arrangements) and implementation procedures which are consistent with the framework
provided in the Act need to be identified. This should be done in relation to the procurement in question in
order to arrive at the optimum preferencing arrangements.
Decide on an appropriate allocation of responsibilities and risks and the methodology by which contractors
are to be paid. (See Best Practice Guideline #A5, Managing construction procurement risk, Best Practice
Guideline #C1, Preparing procurement documents, Best Practice Guideline #C2, Choosing an appropriate
form of contract, and SAICE Practice Manual #2, Delivering construction projects using the design by employer
contracting strategy.) This decision can only be made after the risks associated with the procurement have
been identified and the availability of skills has been established, including those required to manage the
procurement.
Establish the appropriate targeting strategy i.e. decide on the implementation methodology that is to be
pursued. (See Best Practice Guideline #B1, Formulating and implementing preferential procurement
policies Best Practice Guideline #B2, Methods and procedures for implementing preferential procurement
policies and Best Practice Guideline #A8, Procurement measures to develop registered contractors).
Cogniscance of the selected contracting and pricing strategy should be taken in the selection of the
targeting strategy.
The documented targeting strategy should include exact definitions for the specific goals, the method of
preferencing, the number of preference points that will be provided in respect of each specific goal and the
manner in which the goals are to be measured, quantified and monitored for contract compliance. If SANS
1914 resource standards are to be utilized, establish any weightings / target areas that are to be
nominated.
Note: 1 The implementation procedures must be consistent with the framework provided in the Preferential Procurement Policy
Framework Act (See Best Practice Guideline #B1, Formulating and implementing preferential procurement policies).
2 The Standard for Uniformity in Construction Procurement requires employers, wherever appropriate, in support of industry
development, to promote the participation and development of registered contractors in the application of the registers of
contractors in engineering and construction works by:
Establish and document the appropriate procurement procedure (see CIDB Standard for Uniformity in
Construction Procurement and SANS 294, Construction Procurement processes, procedures and
methods), taking cogniscance of the organisation’s procurement policy (see Best Practice Guideline #A2,
Applying the procurement prescripts of the CIDB in the Public Sector).
Step 2.5: Obtain approval for procurement strategies that are to be adopted
Motivate selected procurement strategies for the proposed procurement and obtain approval for the
options selected from those persons identified in the organisation's procurement policy.
Confirm that the organisation has internal or external capacity and expertise to undertake the procurement
for the chosen procurement strategies. If not, recommend changes in selections.
Note: 1 The actions associated with this activity must be conducted in accordance with the provisions of the CIDB Code of
Conduct for the Parties Engaged in Procurement. Written reasons may have to be furnished to tenderers for
administrative actions taken in terms of the Promotion of Administrative Justice Act.
Extract from Standard Conditions of Tender (See Annex F of CIDB Standard for Uniformity in
Construction Procurement / SANS 294)
Clause Heading Action
F.1.5.1 The Employer's rights to The employer may accept or reject any variation, deviation, tender offer,
accept or reject any tender or alternative tender offer, and may cancel the tender process and reject
offer all tender offers at any time before the formation of a contract. The
employer shall not accept or incur any liability to a tenderer for such
cancellation and rejection, but will give written reasons for such action
upon written request to do so.
F.1.5.2 The employer may not subsequent to the cancellation or abandonment of
a tender process or the rejection of all responsive tender offers re-issue a
tender covering substantially the same scope of work within a period of
six months unless only one tender was received and such tender was
returned unopened to the tenderer.
Table 5: Sub-activities, related actions, inputs, outputs and dependencies pertaining to activity 4
Compile procurement documents for the calling for expressions of interest. Ensure that the Submission
Data contains a list of returnable documents.
Requirements for the preparation of procurement documents may be found in the CIDB’s Standard for
Uniformity in Construction Procurement. Guidance on the formatting and compilation of procurement
documents may be found in Best Practice Guideline # A2, Applying the procurement prescripts of the
CIDB Act in the Public Sector, Best Practice Guideline #C1, Preparing procurement documents and
SAICE Practice Manual #1, The use of South African National Standards in Construction Procurement.
Extract from Standard Conditions for the Calling for Expressions of Interest (see Annex H of CIDB
Standard for Uniformity in Construction Procurement / SANS 294)
Clause Heading Action
H.1.2 Supporting The documents issued by the employer for the purpose of obtaining expressions of
documents interest are listed in the submission data.
Note: Expressions of interest are only called for where the Nominated, Qualified Procedure and Proposal (Two stage tendering) is
used to populate electronic data bases, to pre-qualify tenderers or to submit technical proposals, respectively. (See SANS
294). Where an electronic data base has already been populated, it is not necessary to call for expressions of interest.
Select an appropriate form of contract for the procurement using the guidance contained in Best Practice
Guideline #C1, Preparing procurement documentation, and Best Practice Guideline #C2, Choosing an
appropriate form of contract for engineering and construction works, and prepare procurement documents in
accordance with the provisions of SANS 10403, SANS 294, Best Practice Guideline #C1, Preparing
procurement documentation, and SAICE Practice Manual #1, The use of South African National Standards in
Construction Procurement, that are compatible with the adopted procurement strategies. Ensure that the
Tender Data contains a list of tender documents.
F.1.2 Tender documents The documents issued by the employer for the purpose of a tender offer
are listed in the tender data.
It must be stressed that procurement documents cannot be finalised until such time that:
• all the necessary studies and / or preliminary investigations, commensurate with the selected
contract strategy have been completed,
• the bodies which need to be consulted in connection with the procurement, have been consulted,
and
• the compatibility with other works has been established.
Quality criteria used in the evaluation of tender offers should be in accordance with the provisions of Best
Practice Guideline #A4, Evaluating quality in tender submissions.
Those tendering for a contract need to know the degree of risk that they are expected to take. The higher
the risk, the greater must be the financial provision in case the worst scenario occurs. Consequently, the
higher the risk a contractor assumes, the greater will be the tender value and hence the cost borne by the
organisation. Whereas careful checking of the facts about existing circumstances will help to reduce the
total risk, there will always be elements of uncertainty outside the control of all parties to the contract.
Procurement documents must assign risks to each party so that they can make provision for managing
them, either by adding to the cost of the tender or by spreading the risk by means such means as
acquiring insurance. (See Best Practice Guideline #A5, Managing construction risk, and Best Practice
Guideline #C2, Choosing an appropriate form of contract for engineering and construction contracts)
Even if all possible measures are taken to clarify what outcome is expected, there will always be risk
attached to the procurement processes. All likely or possible risks should be identified and explicitly
assigned to a particular party in procurement documents, failing which;
• high premiums will be placed on the finance required for procurement; and
• tender prices will be unexpectedly high.
The length of the contract needs to be carefully considered. Clearly, the length of contract needs to be
matched to the time-scale necessary to achieve the required outcome together with the level of
investment and training necessary. Contract periods vary with the type of work required. For term
contracts where the contractor has to provide significant “up-front” investment, periods of up to 15 years
are not unusual. Indeed, where very significant investment is required, periods of up to 25 years are
adopted. A maintenance contract where investment is limited to enabling the contractor to fulfill a contract,
is likely to be no more than three of four years in length.
For engineering and works contracts, the duration of the contract should match the reasonable rates of
progress to completion. A shorter contract length will result in higher costs which can only be justified if
the organisation has an urgent need for an early completion and a distinct benefit can be shown for early
delivery.
Note: 1 The failure to identify things that exist at the outset of the procurement frequently give rise to costly disputes between
the parties.
2 The procurement documents should satisfy the requirements of donor funding agencies or banking institutions. It
should be noted in this regard that section 3(a) of the Reconstruction and Development Programme Fund Act (Act 7 of
1994) requires that “the money of the fund shall be utilised in accordance with the relevant technical assistance
agreement.”
The persons identified in the organisation's procurement policy should review the procurement
documents, identify sections, if any, that requires amendments or improvements and grant the necessary
approval.
Those persons identified as being responsible in the organisation's procurement policy should confirm that
budgets are in place so that the procurement may proceed.
With reference to the SANS 294, Construction procurement processes, procedures and methods:
a) Undertake the following depending upon the procurement procedure that is adopted:
Procurement Actions
Procedure
Negotiated Identify sole source provider and request that a tender offer be submitted.
procedure
Nominated Prepare calls for expression of interest to populate the data base if not already populated.
procedure Use software for electronic data base to identify contractors who are to be invited to
tender.
Open procedure Prepare tender advertisements
Advertise tenders / expressions of interest in appropriate media .
Proposal Prepare advertisements for the submission of tenders (two envelope) and expressions of
procedure using interest (two stage).
the two-envelope Advertise for proposals in appropriate media.
system / two-
stage system
Qualified Prepare calls for expression of interest.
Procedure Advertise tenders / expressions of interest in appropriate media.
Quotation Invite tender offers, giving tenderers a minimum of three days to respond to invitation,
procedure using one or more of the following methods:
i) posting a notice on a website;
ii) posting a notice on a demarcated notice board in a public area;
iii) placing an advertising in a local or national newspaper;
iv) placing an advertising in the State Tender Bulletin;
v) inviting registered contractors from a data base registered in an appropriate work
category to submit quotations in a manner that over time all registered contractors
who have the requisite expertise have an opportunity to submit tenders.
Shopping Obtain three written or verbal offers and confirm lowest offer in writing, if relevant.
procedure
b) Obtain contact particulars of entities that draw procurement documents and collect non-refundable
deposits, as appropriate.
d) Conduct clarification / site meetings, as necessary, and issue all attendees with the minutes of
such meetings.
e) If necessary, issue addenda to amend or amplify the procurement documents to each entity that
drew documents / attended any compulsory clarification / site meeting.
a) electronic data bases need to be populated to enable the Nominated Procedure to be used;
b) tenderers need to be prequalified and shortlisted to submit tender offers in terms of the Qualified Procedure; and
c) technical proposals are solicited in the first stage of the two stage Proposal Procedure.
a) Ensure that arrangements are in place to receive tender offers / expressions of interest.
b) Return tender offers, and where appropriate expressions of interest, unopened if:
Note : Tenderers are required to in terms of the Standard Conditions of Tender/ Standard Conditions for the Calling for Expressions
of Interest to:
• Seal the original and each copy of the tender offer as separate packages marking the packages as "ORIGINAL" and
"COPY". Each package shall state on the outside the Employer's address and identification details stated in the Tender
Data, as well as the tenderer's name and contact address.
• Seal the original tender offer and copy packages together in an outer package that states on the outside only the
Employer's address and identification details as stated in the Tender Data.
• Accept that the Employer will not assume any responsibility for the misplacement or premature opening of the tender offer
if the outer package is not sealed and marked as stated.
a) Open expressions of interest as soon as practicable in the presence of two officials and record the
name of the entity making the submission and acknowledge receipt of the submission.
b) Evaluate expressions of interest in accordance with the provisions of the Submission Data and,
where relevant the policy and operational procedures for electronic data bases or the guidance
provided in Best Practice Guideline #A4, Evaluating quality in tender submissions.
Prepare evaluation report and make recommendations in respect of actions to be taken, depending upon
the procurement procedure that is adopted:
Those persons identified in the organisation's procurement policy should review the evaluation report and
ratify recommendations.
c) Conduct clarification / site meetings, as necessary, and issue all attendees with the minutes of such
meetings.
Note: 1 Tender offers must be evaluated in accordance with the parameters stated in the tender data
2 The actions associated with this activity must be conducted in accordance with the provisions of the Code of conduct for
the parties engaged in procurement. Written reasons may have to be furnished to tenderers for administrative actions
taken in terms of the Promotion of Administrative Justice Act.
3 Table 6 sets out the sub-activities associated with activity 4, describes the principal actions associated with this activity
and each sub-activity, the necessary input to and output from such actions and the dependencies between sub-activities
Table 6: Sub-activities, related actions, inputs, outputs and dependencies pertaining to activity 4
Evaluate tender offers and prepare tender evaluation report in accordance with the provisions of Best
Practice Guideline # A3, Evaluating tender offers.
Those persons identified in the organisation's procurement policy should review the tender evaluation
report and ratify the recommendation for the award of the contract.
Note: 1 The actions associated with this activity focus on the entering into a contract with the successful tenderer.
2 Table 7 sets out the sub-activities associated with activity 5, describes the principal actions associated with this activity
and each sub-activity, the necessary input to and output from such actions and the dependencies between sub-activities
Assemble contract document from the relevant tender returnables and draft contract issued to tenderers,
capturing all the changes that were agreed to between the offer and acceptance in the Schedule attached
to the Form of Offer and Acceptance. (See Best Practice Guideline #C1, Preparing procurement
documentation, and SANS 10403).
Note: The completion of the schedule attached to the Form of Offer and Acceptance (see Annex G of SANS 294) not only
contains a record of all agreed deviations from the tender documents but also forms an audit trail of all agreed changes
between offer and acceptance.
Extract from Standard Conditions of Tender (see Annex F of CIDB Standard for Uniformity in
Construction Procurement / SANS 294)
Clause Heading Action
F.3.16 Issue final contract Prepare and issue the final draft of contract documents to the successful
tenderer for acceptance as soon as possible after the date of the
employer's signing of the form of offer and acceptance (including the
schedule of deviations, if any). Only those documents that the conditions
of tender require the tenderer to submit, after acceptance by the
employer, shall be included.
F.3.17 Complete Adjudicator's Unless alternative arrangements have been agreed or otherwise provided
Contract for in the contract, arrange for both parties to complete formalities for
appointing the selected adjudicator at the same time as the main contract
is signed.
F3.18 Provide copies of the Provide to the successful tenderer the number of copies stated in the
contracts Tender Data of the signed copy of the contract as soon as possible after
completion and signing of the form of offer and acceptance.
Formally accept the tender offer in writing and issue contractor with a signed copy of the contract.
Note: 1 It is sufficient to merely sign the acceptance portion of the Form of Offer and Acceptance to accept the tender offer. (See
Annex C of CIDB Standard for Uniformity in Construction Procurement / Annex G of SANS 294).
2 The initialing of each page is not required by law to give effect to the contract. This practice, may, however, assist in
identifying the contract between the parties during the discovery phase of litigation proceedings.
Note: 1 The focus on the actions in this activity are on acting in terms of the contract and confirming that the procurement is in
accordance with all requirements.
2 Table 8 sets out the sub-activities associated with activity 6, describes the principal actions associated with this activity
and each sub-activity, the necessary input to and output from such actions and the dependencies between sub-activities
Table 8: Sub-activities, related actions, inputs, outputs and dependencies pertaining to activity 6
a) Administer the contract in accordance with its terms and conditions within the agreed time frames.
(See Contract administration chapter of SAICE Practice Manual #2, Delivering construction projects
using the design by employer contracting strategy.)
b) Pay contractors within the time periods provided for in the contract so as to avoid interest on late
payments.
Monitor the contractor’s performance to ensure that the requisite quality standards are attained and the
requirements are satisfied and certify compliance upon completion.
Record key performance indicators relating to time, cost and the attainment of specific goals associated
with a preferential procurement policy, or if the contract is terminated or cancelled, record the reasons
therefore.
Note: This is an opportune time to review the procurement process. Such reviews should focus on:
General
South African citizens are entitled to expect that the public sector will conduct its business activities with
efficiency, expertise, economy, fairness, and impartiality and with high standards of integrity and
accountability. These standards should be reflected in organizational values, ethics and skills
development initiatives.
Each institution as ‘the client (or employer)’ needs to define procurement in terms of scope, standards and
outcomes and to manage the contractual relationships to ensure successful outcomes. The skills and
expertise that are applied to procurement planning, design and documentation, tendering, and project and
contract management have a significant and lasting impact on final costs and project outcomes. Effective
risk management and the required skills for any project must take into account its complexity, size, risk
and value.
At project initiation all risk resides with an institution as the client. The ability of an institution as the client
to manage those risks is dependent on the procurement strategies that are adopted and the nature of the
relationships entered into as the institution progressively engages others to deliver the project. For
successful outcomes, this requires the institution to have the capability, skills and expertise to:
• identify needs;
• negotiate the procurement;
• manage the contractual relationships; and
• monitor the delivery; and
• measure contractor’s performance.
An internal assessment of an institution's capabilities, similar to the way the institution as a client assesses
private sector capability, is a necessary first step for procurement. This should include self-assessment of:
• organisation capacity;
• knowledge of financial and contractual issues;
• technical and professional expertise and qualifications;
• previous experience and performance;
• capacity to evaluate value for money;
• capacity for innovation;
• capacity to evaluate and manage risks;
• resource availability;
It is important that where the private sector is engaged as agents to undertake procurement functions with
appropriate professional skills and the institution “manages” as opposed to “performs” these functions,
that officials have sound knowledge of the procurement processes, the capacity to engage the private
sector and the necessary skills to manage risk and administer contracts so that the state’s interests are
protected. In addition, these units need to have in place mechanisms, systems, and the skills and
expertise to measure their effectiveness in delivering project outcomes.
The implementation of procurement activities depends on inputs at the following levels involving the
following persons:
• manangement level, i.e., the decision makers / senior managers in an institution who set policy
and assume overall accountability.
• administration level, i.e., the professionals (internal project managers (officials) and external
agents) or administrative staff within an institution responsible for the preparation of procurement
documents, the soliciting of tenders, the evaluation of tenders and / or the administration of a
contract.
• contracting level, i.e., those who are contract to fulfill contracts.
Each of the abovementioned persons requires knowledge and competence, appropriate to the level at
which they perform, to successfully undertake their roles in procurement.