bss ‘The men's department of a large store employs one tailor for customer fittings. The number of customers requiring fitings appears to follow a Poisson distribution with mean arrival rate 24 per hour. Customers are fitted on a first-come, first-served basis, willing to wait forthe tailor’s service, because alterations are free. The customer appears to be exponentially distributed, with a mean of 2 min. (a) What is the average number of customers in the fiting room? (b) How much time should a customer expect to spend in the fitting room? (c) What percentage ofthe time isthe tailor idle? (d) ‘What is the probability that a customer will wait more than 10 min for the tailor's service? This is an MM system, with A= 24.8, pw =fminn!= 308 and p= 2430 03. @ Fom ea, exstomers (©) From 23.9), w 10 min “The result also folows from (23.5) Be (©). The tailor is idle if and only if there is no customer in the fiting room. The probability of this event is given by (23.3) as “The tailor is idle 20 percent of the time. (@)_ From (23.12), with t= 10 min=2n= W, w.0)= Be 0293 For the system of Problem 23.3, determine (a) the average wait for the tailor’s service experienced by all customers, (b) the average wait for the tailor's service experienced by those eustomers who have to wait at allSupplementary Problems 23.14 The take-out counter at an icecream parlor is serviced by one attendant. Customers arive according to) ‘Poisson process, at a mean arrival rate of 30 per hout. They are served on a FIFO basis, and, because ‘of the quality of the ice cream, they are willing to wait if necessary. The service time per customer appears to be exponentially distributed, with a mean of 1! min. Determine (a) the average number of fstomers waiting for service, (6) the amount of time a customer should expect to wait far service, (c) the probability that a customer will have to spend more than 15 min in the queue, and (d) the probability thatthe server isle, 23.18 A barber runs 2 one-man shop. He doss aot make appointments but attends customers ona first-come, first-served basis. Because of the barber's reputation, customers are willing to Wait for service once they surive; arrivals follow a Poisson patter, with » mean arrival rate of two per hour. The barber's service time appears to be exponentially distributed, with a mean of 20min. Determine (a) the expected ‘number of customers in the shop, (b) the expected number of customers waiting for sevice, (c) the average time a customer spends inthe shop, aad (d) the probability that a customer will spend more than ‘the average amount of time in the shop. 23.16 The arrival pattern of cars to a single-lane, drivein window at a bank appears to be a Poisson process, with a mean rate of one per minute. Service times by the teller appear to be exponentially istibuted with a mean of 4S, Assuming that an ersiving cae will wait 2 long 24 nesessery, determine (a) the expected number of cars waiting for service, (6) the average time a car waits for service, (¢) the average: time a car spends in the system, and (d) the probability that there will be cars waiting in the strest Dank grounds can hold a maximum of five automobiles. 23.17 Aiverat request permission to land at a single-runway airport on an average of one every 5 min; the actual distribution appears fo be Poisson, Planes are landed on a first-come, firstserved ass, with those not able to land immediately due to traffic congestion put ina holding pattera. The time required by the trafic controiler to land a plane varies with the experience of the pilot: it is exponentially distributed, with a mean of 3 mip. Determine (a) the average number of planes in a holding patter, (6) the average number of plancs that have requested permission fo land bt are sill mation, (e) the probability that an arviving plane will be on the ground In less than 10.min after fist requesting ‘permission to land, and (4) the probability that there are more than thres planes in s holding patter 23.18 A typist ocoives work according to 2 Poisson process, a an average rato of four jobs per hour, Jobe are typed on a frstcome, first-served basis, with the average job requiring 12 min of the typist’ time: the actual time per job appears to be exponentially distributed shout this mean, Determine (a) the probability that an arriving job willbe completed in under 45 min, (b) the probability that all jobs will have been completed by the typist atthe end of the business day, and (c) the probability that a job will ‘take less than 12 min to complete once the typist begins it(CHAPTER 23 24 23.5 2316 27 23.18 219 2328 (@) 225, (6) 45 min, (€) 0.062, (4) 0.25. (a) 2, (6) 1.3, (€) Lh, (d) 0.368. (a) 225, (b) 225 min, (e) 3 min, (2) 0.178 (2) 09, (6) 1.5, (€) 0.7364, (4) 0.07776. (a) 0528, (6) 02, (6) 0.652, 16.0. Yes, with expected daily savings of $105. 10 6, None on L of Ly; W is reduced by 1/2 o*-p). (py “The expected rate of transitions into state m is Apy-stsime (oF jp if m= 0); the expected ta transitions out of state mis A+ py (or APs il n=0). Exquating these and dividing through by 4 8 () and (2) of Problem 237. Fe=72 By Theorem 21.1, the departure stream iss Poisson process while the serer is busy. This isthe fraction p_of the time; hence, the expected number of departures in a unit time interval is pu + pXo)=a