SERVOPRO MultiExact 4100 Analyzer

Installation and Operator Manual

IMPORTANT INFORMATION

Continued safe and reliable operation of this equipment is conditional on all installation, operation and
maintenance procedures being carried out in accordance with the appropriate manuals, by personnel having
appropriate qualifications, experience and training. Failure to observe the requirements of the manual may result
in the user being held responsible for the consequences and may invalidate any warranty. Servomex accepts no
liability for unauthorized modifications to Servomex supplied equipment.
Servomex has paid particular attention to Health and Safety throughout this manual. Where special precautions
need to be taken due to the nature of the equipment or product, an appropriate safety icon and warning
message is shown. Special attention should be made to section 3 – Safety, where all such messages are
summarized.
This document, and all specifications and drawings within the document, are the property of Servomex, unless
agreed otherwise by contract. They must not be reproduced, copied or transmitted in any form, or by any means,
or used as the basis for the manufacture or sale of apparatus, programs or services without permission.
In line with our continuous policy of research and development, we reserve the right to amend models and
specifications without prior notice therefore the information in this document is subject to change without notice
and does not represent a commitment on the part of Servomex Group Limited. This handbook is accurate at the
date of printing, but will be superseded and should be disregarded if specifications or appearance are changed.
Check the internet for updates to the manual. The latest revision of this manual is available in Adobe Acrobat
format at www.servomex.com.
The customer agrees that in accepting and using this instrument Servomex’s liability arising from or in any way
connected with this instrument shall be limited exclusively to performing a new calibration or replacement or
repair of the instrument or transducer, at Servomex’s sole option, as covered by Servomex’s warranty. In no
event shall Servomex be liable for any incidental, consequential or special damages of any kind or nature
whatsoever, including but not limited to lost profits arising from or in any way connected with this instrument or
items hereunder, whether alleged to arise from breach of contract, express or implied warranty, or in tort,
including without limitation, negligence, failure to warn or strict liability.
Servomex is a registered trademark of Servomex Group Inc. The use of all trademarks in this document is
acknowledged.

North America: Europe: Representative:

Servomex Group Inc. Servomex Group Ltd

4 Constitution Way Jarvis Brook
Woburn MA 01801-1087 Crowborough
United States East Sussex TN6 3FB
United Kingdom

t: +1 781 935 4600 t: + 44 (0) 1892 652 181

+1 800 433 2552 (US toll free)
f: + 1 781 938 0531 f: + 44 (0) 1892 662 253
e: americas_sales@servomex.com e: europe_sales@servomex.com
w: www.servomex.com w: www.servomex.com

© 2019. Servomex Group Limited. A Spectris Company. All rights reserved

2 © Servomex Group Limited 2019 MultiExact 4100

Contents
1 Introduction ............................................................................................................................ 7
About this manual ........................................................................................................... 7
Product overview ............................................................................................................ 8
General description ......................................................................................................... 9
Recommended calibration intervals .............................................................................. 10
Automatic calibration options ........................................................................................ 11
Product identification ..................................................................................................... 11
Sample requirements .................................................................................................... 12
2 Unpacking............................................................................................................................. 14
3 Safety 16
General warnings .......................................................................................................... 16
Chemical warnings ........................................................................................................ 17
Electrical warnings ........................................................................................................ 17
Markings ....................................................................................................................... 19
4 Installation and set-up ......................................................................................................... 20
Mechanical Installation .................................................................................................. 21
Electrical installation...................................................................................................... 22
Sample / calibration gas connections ............................................................................ 29
Reading flowmeters ......................................................... Error! Bookmark not defined.
Power up....................................................................................................................... 32
Auto-calibration overview .............................................................................................. 34
5 User interface ....................................................................................................................... 40
Introduction ................................................................................................................... 40
General techniques ....................................................................................................... 42
Menu branch structure .................................................................................................. 45
Home screen................................................................................................................. 47
Menu screen ................................................................................................................. 48
Measurement branch screen......................................................................................... 49
Configure measurement alarms .................................................................................... 50
Configure the measurement record option .................................................................... 57
Range settings .............................................................................................................. 59
Manual calibration ......................................................................................................... 61
Diagnostics branch screen ............................................................................................ 64
Maintenance branch screen .......................................................................................... 66
Settings branch screen ................................................................................................. 68
Settings ......................................................................................................................... 79
Configure the relays ...................................................................................................... 80
Manual relay switching .................................................................................................. 82

MultiExact 4100 © Servomex Group Limited 2019 3

 Configure and use the mA outputs ................................................................................ 83
6 Operation .............................................................................................................................. 85
Check the relay signal outputs ...................................................................................... 85
View flow levels ............................................................................................................. 85
Switch off the analyser .................................................................................................. 85
7 Technical specification ........................................................................................................ 86
Mechanical specification ............................................................................................... 86
Electrical specification ................................................................................................... 86
Maximum voltage ratings .............................................................................................. 87
Environmental limits ...................................................................................................... 88
8 Routine maintenance ........................................................................................................... 89
Cleaning the analyzer ................................................................................................... 89
Routine checks ............................................................................................................. 89
Preventative maintenance ............................................................................................. 92
9 Troubleshooting ................................................................................................................... 93
Error codes ................................................................................................................... 93
Jam conditions .............................................................................................................. 93
10 Storage and disposal ........................................................................................................... 94
Storage ......................................................................................................................... 94
Disposal ........................................................................................................................ 94
11 Spares 95
12 Warranty 96
Maintenance policy ....................................................................................................... 97
Appendix A Options for RS485 / RS232 .................................................................................. 98
A.1 Introduction ................................................................................................................... 98
A.2 Connections .................................................................................................................. 98
A.3 Set up parameters ........................................................................................................ 99
A.4 Streaming RS232 output ............................................................................................. 100
Appendix B Compliance and standards................................................................................ 102
B.1 Applicable EU Directives ............................................................................................. 102
B.2 Applicable standards ................................................................................................... 102
Appendix C Implementation guide for Modbus communications ....................................... 103
C.1 Introduction ................................................................................................................. 103
C.2 References ................................................................................................................. 103
C.3 Modbus setup ............................................................................................................. 103
C.4 Supported function codes ........................................................................................... 103
C.5 Exception codes.......................................................................................................... 104
C.6 Addressing .................................................................................................................. 104
C.7 Floating point numbers................................................................................................ 105

4 © Servomex Group Limited 2019 MultiExact 4100

 C.8 System data ................................................................................................................ 105
C.9 System Settings .......................................................................................................... 106
C.10 System Control ........................................................................................................... 108
C.11 Measurements ............................................................................................................ 108
C.12 Transducer calibration data ......................................................................................... 108
C.13 Transducer live info ..................................................................................................... 109
C.14 Transducer settings..................................................................................................... 111
C.15 Resource settings ....................................................................................................... 112
C.16 Resource live info ....................................................................................................... 112
C.17 Transducer control ...................................................................................................... 112
Appendix D Profibus .............................................................................................................. 113
D.1 Safety ......................................................................................................................... 113
D.2 Description .................................................................................................................. 113
D.3 Electrical installation.................................................................................................... 114
D.4 Profibus settings ......................................................................................................... 115
D.5 Profibus DPV0 features............................................................................................... 116
D.6 Profibus master device configuration .......................................................................... 117
D.7 Troubleshooting .......................................................................................................... 129
Appendix E Return Authorization Request ........................................................................... 130
Appendix F Transducer FSD values ..................................................................................... 132
Appendix G Infrared (IR) transducers specific information ................................................. 133
G.1 IR transducer low and high calibration ........................................................................ 133
Appendix H Paramagnetic transducer information .............................................................. 135
H.1 Overview of measurement errors for paramagnetic O2 transducer .............................. 136
H.2 Pressure compensation for paramagnetic O2 transducer ............................................ 137
H.2 Cross interference offsets (for paramagnetic transducer) ............................................ 139
Appendix I 1210 GFX transducer information ..................................................................... 145
I.1 GFX transducer low and high calibration ..................................................................... 145
Appendix J AquaXact 1688 transducer specific information .............................................. 147
J.1 AquaXact calibration ................................................................................................... 147
J.2 Correct connection of AquaXact digital cable .............................................................. 148
J.3 Replacing the transducer tip........................................................................................ 148
J.4 Touchscreen icon glossary.......................................................................................... 150
J.5 Moisture units.............................................................................................................. 150
J.6 Process and sample system pressures ....................................................................... 151
J.7 Specifications .............................................................................................................. 152
J.8 Transducer.................................................................................................................. 153
J.9 Approvals / classifications ........................................................................................... 153
J.10 Storage and maintenance ........................................................................................... 154

MultiExact 4100 © Servomex Group Limited 2019 5

Appendix K Zirconia transducer specific information ......................................................... 155
K.1 Zirconia transducer low and high calibration ............................................................... 155
Appendix L TCD transducer specific information ................................................................ 157
L.1 TCD transducer calibration.......................................................................................... 157
L.2 TCD performance data................................................................................................ 158
Appendix M Sample wetted materials information ............................................................... 159
Index 161

Installation and Operator Manual P/N: 0810000M

Revision: ME4100M1.3

6 © Servomex Group Limited 2019 MultiExact 4100

1 Introduction

About this manual

1.1.1 Scope of the manual

This manual covers the installation, operation and routine maintenance of the MultiExact
4100 Analyzer. It is intended for those already familiar with the installation, use and
maintenance of analytical or process instrumentation.
The information in this manual is general. Transducer-specific instructions are contained in
the relevant appendices at the rear of the manual.
A separate manual covers the AquaXact 1688 transmitter in more detail, including theory
and performance data.

1.1.2 Safety information

Read this manual and make sure you fully understand its contents before you attempt to
install, use or maintain the analyzer.
The following icons are used throughout this manual to identify any potential hazards that
could cause serious injury to people. Always follow the safety instructions and be aware of
the hazard.
This symbol warns of specific hazards which, if not taken into account,
may result in personal injury or death.

This symbol warns of specific hazards due to high voltages which, if not
taken into account, may result in personal injury or death.

This symbol warns of specific hazards due to high temperatures which, if

not taken into account, may result in personal injury or death.

This symbol warns of specific hazards due to hazardous substances

which, if not taken into account, may result in personal injury or death.

This symbol warns of specific hazards due to caustic or corrosive

substances which, if not taken into account, may result in personal injury
or death.

This symbol highlights where you must take special care to ensure the
analyzer or to other equipment or property is not damaged.

MultiExact 4100 © Servomex Group Limited 2019 7

1.1.3 Other information provided by the manual
Note: Notes give extra information about the equipment.

Hint: Hints give helpful tips and highlights information which is useful for you to be
aware of, for example, specific operating conditions.

Product overview
The MultiExact 4100 Analyzers are designed to meet the needs of the control and product
quality applications of industrial gas producers and users, who require fast, accurate and
reliable gas analysis.
The analyzer can be fitted with up to four sensors, zirconia, paramagnetic, gas filter
correlation (GFX), single beam single wavelength infrared (IR) and thermal conductivity
(TCD) transducers. We also allowing a single moisture measurement to be brought in from
a custom external AquaXact 1688 aluminum oxide probe.
Gas sample measurements are shown on the analyzer display, and can also be output to
a serial device connected to the analyzer, or as milliamp (mA) / voltage outputs, or over a
selection of digital communications protocols.
The analyzer conforms to the requirements of the NAMUR (Normenarbeitsgemeinschaft
für Mess Und Regeltechnik in der Chemischen Industrie) standards NE43 (4 – 20 mA
output) and NA64 (status outputs).
The analyzer is simple to operate, with an intuitive user interface. The benchtop analyzer
is 141.2 mm (5.6”) high (274.2 mm (10.8”) high with expansion chassis), 432 mm (17”)
wide and 544.2 mm (21.4”) deep; the rack mount analyzer is 132.5 mm (5.2”) high
(265.5 mm (10.5”) high with expansion chassis), 482 mm (19”) wide and 544.2 mm (21.4”)
deep.
The main analyzer unit weighs approximately 14 kg (30.9 lb.), with an expansion chassis
weighing approximately 13.7 kg (30.2 lb.) if multiple GFX sensors are chosen. The
analyzer is suitable for 19-inch rack, panel or bench mounting.
The analyzer requires little routine maintenance, other than calibration which is essential
for the accuracy of sample gas measurements (Section 5.6) and replacement of filter
elements (if fitted external to the analyzer).
The MultiExact 4100 product complies with BS EN61326-1:2013, Class A. The MultiExact
4100 is intended for professional measurement and control purposes in industrial process
and industrial manufacturing environments or is a component of such equipment. It is not
intended for use in domestic applications because the MultiExact 4100 does not meet
CISPR 11 class B emission limits for residential locations, which are directly connected to
low voltage power supply networks.

8 © Servomex Group Limited 2019 MultiExact 4100

 General description
The MultiExact 4100 gas analyzer is a chassis into which up to four gas transducer
modules may be fitted. The chassis provides power, gas connections and other support
functions to the transducers and calculates associated sample gas concentrations. These
concentrations are then displayed on the analyzer display screen and may be directed to
the analogue outputs and/or the serial output.
The analyzer also supports up to eight external analogue input signals. The data from the
external inputs may be displayed on the screen, output through the analogue outputs
and/or the serial output or accessed using Modbus or PROFIBUS. These external input
signals can be recorded, trigger low / high alarms and be used to activate relays.
Designed for use in modern industrial and laboratory environments, the analyzer is
controlled using an integral microprocessor which provides significant user flexibility.
None of the above are suitable for use with corrosive samples.
Many optional features are available for the MultiExact 4100 analyzer. These may include
the following, depending upon analyzer configuration:
• Flow meters to monitor and control sample gas flow through the instrument.
• A sample filter to protect the gas transducer modules from particulate contamination.
• A sample flow switch to monitor one sample flow and alarm when the flow is
interrupted.
• Relay output contacts to allow auto-calibration of the analyzer via externally located
valves.
Note: Full technical specifications for MultiExact 4100 analyzer is presented at the back
of this manual.
Use this manual for:

Installation: To take commissioning to the point where the analyzer is powered and
operational. The installer is advised to read this manual completely
before commencing installation.

Configuration: How to set up the clock, passwords, alarm levels, analogue outputs,
relays and other parameters.

Calibration: How to use the manual and automatic calibration/checking facilities.

Review: How to display analogue output settings, relay allocation, alarms, faults
and analyzer identity without changing the analyzer settings.

MultiExact 4100 © Servomex Group Limited 2019 9

 Recommended calibration intervals
For optimum performance, it is necessary to routinely check the calibration of all the
internal gas transducers within the analyzer. The recommended periods for each
transducer type are shown in Table 1-1.

Gas transducer module Low calibration High calibration

GFX transducer Weekly Monthly

IR transducer Weekly Daily

Paramagnetic transducer Monthly Weekly

(purity)

Paramagnetic transducer Weekly Weekly

(other)

Zirconia transducer Monthly Monthly

TCD transducer Monthly Monthly

Table 1-1: Recommended calibration periods

The pressure compensation associated with the purity paramagnetic transducer should
also be checked annually (see Appendix G).
This manual details the following:
• the requirements for and configuration of calibration ancillaries (e.g. gases)
• the connection of solenoid valves (when auto-calibration is used)
• the potential use of the RS232 output and remote initiation switch
• the use of Modbus or PROFIBUS to initiate calibration.

If the intended, use of this equipment is to monitor process systems critical for
Health and Safety purposes it is the sole responsibility of the installer and operator
to see that this instrument is commissioned, maintained and calibrated in a manner
consistent with the customer’s specific application. Continued safe and reliable
operation of this equipment is conditional on all installation, operation and
maintenance procedures being carried out in accordance with the appropriate
manuals, by personnel having appropriate qualifications, experience and training.
Failure to observe the requirements of the manual may result in the user being held
responsible for the consequences. In no event shall Servomex be liable for any
incidental, consequential or special damages of any kind or nature whatsoever,
including but not limited to lost profits arising from or in any way connected with this
instruments use.

10 © Servomex Group Limited 2019 MultiExact 4100

 Note: When the optional external auto-calibration is configured, a manual calibration
adjustment or calibration check will use the auto-calibration valves to select the
calibration sample gases as required.

Automatic calibration options

In the case of external auto-calibration, external customer supplied solenoid valves may be
controlled by discrete wiring to relays on the analyser (section 0).
The automatic calibration procedure may be started by any of the following:
• A trigger from the internal instrument clock
• An external contact closure
• A Modbus or PROFIBUS command

Product identification

Figure 1-1: The MultiExact 4100 Gas Analyzer

MultiExact 4100 © Servomex Group Limited 2019 11

 Figure 1-2: Rear of the MultiExact 4100 Gas Analyzer

ID Description ID Description

J9 – J16 Relay I/O connections J26 – J33 Relay I/O connections

J17 DIN (1A-C / 2A-C) J34 DIN (5A-C / 6A-C)
J18 DIN (3A-C / 4A-C) J35 DIN (7A-C / 8A-C)
J19 Option board 1&2 4-20 mA J36 Option board 3&4 4-20mA
inputs inputs
J20 4 – 20 mA output / voltage J37 4 – 20 mA output / analog
output (I1± / V1±) voltage output (I3± / V3±)
J21 4 – 20 mA output / voltage J38 4 – 20 mA output voltage
output (I2± / V2±) output (I4± / V4±)
PROFIBUS Profibus connector RS-232 RS232
ETHERNET Ethernet connector RS-485 RS485 (Modbus)
AQUAXACT AquaXact 1688 connector Earth (ground) connection
1688

Table 1-2: Rear panel connections

Sample requirements
For best performance the flow, or pressure, supplied to the analyzer should be kept at a
constant value for both normal sampling and for calibration gas input.

Temperature: 5 to 40°C / 41 to 104°F

Dew point 5°C / 9°F below minimum ambient
Condition: Oil free, non - condensing, filtered to 2µm

12 © Servomex Group Limited 2019 MultiExact 4100

 Vent: Connect each transducer outlet to a separate atmospheric
vent, free from any back-pressure.

Pay particular consideration to the toxicity and asphyxiant nature of the

sample gas when selecting a vent location.

Flow driven options: IR 100 (min) - 250 (max) ml/min

Pm Purity 100 (min) - 250 (max) ml/min
Pm Control 100 (min) - 250 (max) ml/min
Zr 200 (min) - 400 (max) ml/min
GFX 500 (min) - 2500 (max) ml/min
Pressure driven options: Nominal 5psig / 35kPa
Minimum 2psig /14kPa, max. 8psig /56kPa

Do not exceed the rated flow or pressure as transducer damage may

result.

MultiExact 4100 © Servomex Group Limited 2019 13

2 Unpacking
Read this manual carefully BEFORE you remove the MultiExact 4100 Gas
Analyzer from its shipping container, or you attempt to install,
commission or use the equipment.

The analyzer is heavy (section 1.2). Take care when handling the
instrument. Lift with both hands positioned on either side on the base of
the chassis.

1. Remove the analyzer and any other equipment from its packaging.
2. Remove the protective plastic covers from the sample gas inlets and outlets on the
rear of the analyzer (Figure 2-1).

Gas
inlets

Gas
outlets

Figure 2-1: Gas inlets and outlets on rear of the analyzer

Hint: If you do not intend to use the analyzer immediately, wait to remove the
protective plastic covers until and remove them just before connecting to
the process sample pipework..

3. Inspect the analyzer and the other items supplied, and check that they are not
damaged. If any item is damaged, contact Servomex or your local Servomex agent
immediately.
4. Check that you have received all the items that you ordered with the packing list. If
any item is missing, contact Servomex or your local Servomex agent immediately.

14 © Servomex Group Limited 2019 MultiExact 4100

 5. If you do not intend to use the analyzer immediately:
• Refit any protective plastic covers.
• Place the analyzer and any other equipment supplied back in its protective
packaging.
• Store the analyzer as described in section 10.1.
6. Read section 3 – Safety before proceeding.

Hint: Keep the shipping documentation and packaging for future use, for
example when moving the equipment, or returning it for service or repair.

MultiExact 4100 © Servomex Group Limited 2019 15

3 Safety

General warnings
Before you attempt to install, commission or use the MultiExact 4100
Analyzer, read this manual carefully.

Do not attempt to install, commission, maintain or use the MultiExact

4100 Analyzer unless you are trained or are an experienced instrument
technician.. The analyzer must be maintained by a suitably skilled and
competent person.

Do not connect the MultiExact 4100 Analyzer to a power source until all
signal and plumbing connections are made.

This analyzer must be operated in a manner consistent with its intended

use and as specified in this manual.

The MultiExact 4100 Analyzer is only suitable for installation in safe

areas.

The maximum pressure to the analyzer must be limited to 8 psig by

means of a suitable release system.

Do not modify the unit, either mechanically or electrically, or the

certification of the instrument will be invalidated, and it may not operate
safely.

The MultiExact 4100 Analyzer includes few user-serviceable parts which,

are called out in the spare list.

Do not use the MultiExact 4100 Analyzer as Personal Protective

Equipment (PPE).

Make sure that all floors or platforms where you install the MultiExact
4100 Analyzer are large enough for you to move freely and to change
position.

The MultiExact 4100 Analyzer may be attached to equipment that is hot.

Always wear the appropriate PPE to minimize the risk of burns.

16 © Servomex Group Limited 2019 MultiExact 4100

 Chemical warnings
Sample and calibration gases may be toxic or asphyxiant:
• Make sure that the external connections are leak free at full
operating pressure before you use sample or calibration gases.
• Make sure that the sample/bypass outlet pipes are vented to an
area where the gases will not be a hazard to people.
• Make sure that the analyzer is used in a sufficiently well-
ventilated environment, to prevent the build-up of toxic gases.
• Make sure that the pipes that you connect to the analyzer are
routed so that they do not present a hazard to people.
• Never inspect the inlet filter(s), or service or repair the analyzer
while such gases are still connected to it.
• If the analyzer is to be serviced or repaired, it is important that all
pipework is flushed with an inert gas and the analyzer is allowed
to freely vent to local atmosphere.

Where there is a risk of release of potentially harmful gases into the

operating environment, always use suitable monitoring equipment.

The MultiExact 4100 is not suitable for use with corrosive samples.

Electrical warnings
Always observe the appropriate electrical safety codes and regulations.

Make sure that the electrical installation of the analyzer conforms with all
applicable local and national electrical safety requirements.

Potentially hazardous AC voltages are present within this instrument.

Leave all internal servicing to qualified personnel. Disconnect the AC
power source before installing or removing any external connections.

Make sure the analyzer is provided with a sound earth connection via the
electrical supply plug.

Make sure the electrical supply coupler or plug is easily accessible for
disconnection from the electrical supply.

All signal and electrical supply cables must be rated for temperatures of
70 °C or higher.

The I/O terminals and connections are separated from the analyzer
mains circuits by reinforced insulation. The terminals must only be

MultiExact 4100 © Servomex Group Limited 2019 17

 connected to circuits that are themselves separated from mains voltages
by at least reinforced insulation.

Make sure that the cables that you connect to the analyzer are routed so
they do not present a trip hazard.

3.3.1 Electromagnetic Compatibility (EMC) considerations

The MultiExact 4100 Analyzer meets the essential requirements of the European EMC
Directive (2014/30/EU). The transducer and the 4-20 mA loop are electrically connected,
but are isolated from the analyzer housing and sample cell fitting threads.
The analyzer generates and uses small amounts of radio frequency energy. There is no
guarantee that interference to radio or television signals will not occur in a particular
installation. If interference is experienced, switch off the analyzer to see if the interference
disappears. If it does, try one or more of the following methods to correct the problem:
• Reorient the receiving antenna.
• Move the instrument with respect to the receiver.
• Place the analyzer and receiver on different AC circuits.
Always consider the following electromagnetic interference issues when installing the
MultiExact 4100 Analyzer:
To provide an acceptable noise environment for the MultiExact 4100
Analyzer or other digital equipment in the proximity of switching
inductive loads, Servomex recommend that you place varistors across
the inductors to lessen high voltage spikes that occur during transitions.

Circuitry activated by relay contacts should allow for the contact

bounce. One simple method is to place a capacitor across the relay
contacts.

Route AC power wiring as far from the analyzer and its wiring as
possible.

18 © Servomex Group Limited 2019 MultiExact 4100

 Markings

Figure 3-1: Rear of the MultiExact 4100 Analyzer

The MultiExact 4100 Analyzer includes the following external markings on the rear panel.
Do not connect any cables carrying mains voltage or cables that have
inadequate insulation between line and mains to any of the I/O
connectors.

Earth / ground connections. These are screw terminals used to connect

the ground shields of cables plugged into the nearby connectors. Do not
connect any voltages to these connections.

This label identifies that:

• The analyzer is considered to be within the scope of the Waste
Electrical and Electronic Equipment (WEEE).
• The analyzer is not intended for disposal in a municipal waste stream
(such as landfill sites, domestic recycling centers and so on), but must
be submitted for material recovery and recycling in accordance with
the local regulations which implement the WEEE Directive.

Follow the appropriate safety instructions and be aware of any warnings about potential
hazards.

MultiExact 4100 © Servomex Group Limited 2019 19

4 Installation and set-up
Do not attempt to install, commission, maintain or use the MultiExact
4100 Analyzer unless you have been trained or are an experienced
instrument technician.

The MultiExact 4100 Analyzer is only suitable for installation in safe

areas.

Follow the instructions in this section to safely install the MultiExact

4100 Analyzer.

Make sure that all floors or platforms where you install the MultiExact
4100 Analyzer are large enough for you to move freely and to change
position.

Do not install the unit in places subject to extreme mechanical vibration

or shock. If you do, measurements may not be accurate, or the analyzer
may be damaged.

20 © Servomex Group Limited 2019 MultiExact 4100

 Mechanical Installation

4.1.1 Bench mounting

4 rubber feet beneath the analyzer allow use on a firm level bench or other suitable solid
work surface.

4.1.2 Rack mounting

Before installing the analyzer, determine where you will install it in the rack enclosure. The
analyzer is 3U in height and has two mounting bolts on each side.
There is also an option for a sliding rack mount (Figure 4-1).

1 Telescopic slide 7 M4 screw

2 M5 screw 8 M4 washer
3 Slide support bracket 9 M4 locking washer
4 Cage nut 10 M4 nut
5 Slide support clamp 11 M5 cross-head screw
6 M5 waisted brass screw 12 Cup washer (plastic)

Figure 4-1: Sliding rack installation

MultiExact 4100 © Servomex Group Limited 2019 21

 Electrical installation

4.2.1 Electrical safety

Make sure that the electrical installation of the analyzer conforms with all
applicable local and national electrical safety requirements.

Make sure the electrical supply coupler or plug is easily accessible for
disconnection from the electrical supply.

Make sure the analyzer is provided with a sound earth connection via the
electrical supply plug.

All signal and electrical supply cables must be rated for temperatures of
70 °C or higher.

Make sure that the cables that you connect to the analyzer are routed so
they do not present a trip hazard.
Potentially hazardous AC voltages are present within this
instrument. Leave all internal servicing to qualified personnel.
Disconnect the AC power source before installing or removing any
external connections.

Follow the instructions given below when you install the analyzer. If you
do not, the analyzer warranty may be invalidated, the analyzer may not
operate correctly, or it may be damaged.

Make sure your electrical supply can provide the necessary maximum
power consumption.

4.2.2 Analog output signal connections

The analog output terminals are separated from the analyzer mains circuits by
reinforced insulation. The terminals must only be connected to circuits that are
themselves separated from mains voltages by at least reinforced insulation.

To comply with EMC requirements, shielded cables must be used to connect the analog
outputs.

Use Table 3-1 to identify which screw terminal (J20, J21, J37, and J38) is connected to which gas
transducer position:

Table 3-1: Analog output interface connectors

Screw Terminal Gas Transducer Screw Terminal Gas Transducer

22 © Servomex Group Limited 2019 MultiExact 4100

 J20 Position / Measurement #1 J37 Position / Measurement #3
J21 Position / Measurement #2 J38 Position / Measurement #4

Connect the cable wires as shown to the pins on J20 (Gas #1), J21 (Gas #2), J37 (Gas #3), J38 (Gas
#4) for the outputs available on the transducers using Table 3-2. The (X) in the table below indicates
the gas measurement location in position 1, 2, 3, or 4 that matches the connector listed in Table 3-2
with the label on the back of the analyzer:
Note: All pin locations and functions listed in Table 3-2 are for J20, J21, J37, and J38 only which are
the analog out gas measurement signals.

Table 3-2: Analog output interface connections

Pin Use Output Pin Use Output

Configuration Configuration

1 I(X)+ mA current 4 V(X) + voltage

2 I(X) - mA current 5 V(X) - voltage
3 GND Chassis ground 6 GND Chassis ground

Connect the cable shielding to the ground point on the rear of the analyzer. The ground points are
marked with the symbol, or if more convenient the screw terminals at pins 3 and 6 may be used.

4.2.3 Analog input signal connections

The analog input terminals are separated from the analyzer mains circuits by
reinforced insulation. The terminals must only be connected to circuits that are
themselves separated from mains voltages by at least reinforced insulation.
To comply with EMC requirements, shielded cables must be used to connect
the analog inputs.

The analyzer must supply power for any mA input devices. Do not allow
devices on the inputs to supply power or the input readings may not be valid.

Analog input number “X” shares the same isolated reference as the analog
output with the same number. This reference is isolated from the rest of the
chassis as well as from the other analog inputs and outputs. Do not allow
equipment wired to an input number X to be grounded to the same frame as
equipment reading from output number X, or both input and output X readings
may not be valid.

MultiExact 4100 © Servomex Group Limited 2019 23

Refer to Table 3-1 to identify which screw terminal (J20, J21, J37, and J38) is connected to which gas
transducer position.

Table 3-3: Analog output interface connectors

Screw mA Input Screw mA Input

Terminal Terminal

J19 Input #1, #2 J36 Input #3, #4

Connect the input cable wires to the pins on J19 (inputs #1 and #2), J36 (inputs #3 and #4), as shown
in Table 3-4. The (X) in the table indicates the input location in position 1, 2, 3, or 4 that matches with
the label on the back of the analyzer:

Table 3-4: Analog input interface connectors

Pin Use Input Pin Use Input

Configuration Configuration

1 COMPL(X) Compliance out 4 COMPL(X) Compliance out

2 IN(X) + mA input return 5 IN(X) + mA input return
3 RET(X) 6 RET(X)

Connect the cable shielding to the ground point on the rear of the analyzer. The ground points are
marked with the symbol. Connect an external mA loop device “+” to the COMPL(X) pin and
connect the external device “-“ to the IN(X)+ pin. The RET(X) pins cannot currently be used.

4.2.4 Relay connections

24 © Servomex Group Limited 2019 MultiExact 4100

 Figure 3-2: Rear of 4100 MultiExact

The relay connections are separated from the analyzer mains circuits by
reinforced insulation. The terminals must only be connected to circuits
that are themselves separated from mains voltages by at least reinforced
insulation.

Note: The relays do not have default settings unless auto-calibration is selected. Users can create
alarms and assign them to any relay (see 4100 MultiExcat Operation manual for details).
Note: When Auto-Cal is ordered, each transducer has 8 relays available with 3 relays preassigned
with the 6th assigned to Zero, the 7th to Span and the 8th to the Sample gas. The 1st to the 5th
relays do not have default settings and can be assigned to any alarm or function even if it is
not related to that particular gas transducer (see 4900 Multigas Operation manual for
details).
The analyzer relays are accessible via the connectors J9-16 and J26-33. Connect one end
of your cable wire to the screw terminal for the relevant relay connector as shown in Table
3-3. Each connector has two relays assigned to it where the “X” in XNO, XC, XNC
represents the relay number, NO is Normally Open, C is Closed and NC is Normally Closed.

Table 3-3: 4100 MultiExact relay connections

Relay Use Connector Relay Use Connector

1 1NO, 1C, 1NC J9 17 17NO, 17C, 17NC J26

2 2NO, 2C, 2NC J9 18 18NO, 18C, 18NC J26

3 3NO, 3C, 3NC J10 19 19NO, 19C, 19NC J27

4 4NO, 4C, 4NC J10 20 20NO, 20C, 20NC J27

5 5NO, 5C, 5NC J11 21 21NO, 21C, 21NC J28

6 6NO, 6C, 6NC J11 22 22NO, 22C, 22NC J28

MultiExact 4100 © Servomex Group Limited 2019 25

 Relay Use Connector Relay Use Connector
Auto-Cal Zero Auto-Cal Zero

7 7NO, 7C, 7NC J12 23 23NO, 23C, 23NC J29

Auto-Cal Span Auto-Cal Span
8 8NO, 8C, 8NC J12 24 24NO, 24C, 24NC J29
Auto-Cal Sample Auto-Cal Sample
9 9NO, 9C, 9NC J13 25 25NO, 25C, 25NC J30

10 10NO, 10C, 10NC J13 26 26NO, 26C, 26NC J30

11 11NO, 11C, 11NC J14 27 27NO, 27C, 27NC J31

12 12NO, 12C, 12NC J14 28 28NO, 28C, 28NC J31

13 13NO, 13C, 13NC J15 29 29NO, 29C, 29NC J32

14 14NO, 14C, 14NC J15 30 30NO, 30C, 30NC J32

Auto-Cal Zero Auto-Cal Zero
15 15NO, 15C, 15NC J16 31 31NO, 31C,31 NC J33
Auto-Cal Span Auto-Cal Span
16 16NO, 16C, 16NC J16 32 32NO, 32C, 32NC J33
Auto-Cal Sample Auto-Cal Sample

Connect the wires in your cable to the screw terminals on the relevant connectors as shown in Table
3-4 showing Relay X (J odd numbers) and Relay Y (J even numbers) positions on the jumpers listed in
Table 3-3 above:

Table 3-4: Relay Screw Terminal Pin Connection

Pin Use Output Configuration

1 (X) NO Normally Open Relay X

2 (X) C Close Relay X
3 (X) NC Normally Closed Relay X
4 (Y) NO Normally Open Relay Y
5 (Y) C Close Relay Y
6 (Y) NC Normally Closed Relay Y

26 © Servomex Group Limited 2019 MultiExact 4100

For setting up the Zero Gas relay if Auto-calibration is purchased, connect the wires in your cable to
the screw terminals to the relevant connectors J11, J15, J28, and J32 (based upon the number and
position of the transducers in the analyzer) shown in Table 3-5 below. “Y” represents the jumper
number J11 for gas #1, J15 for gas #2, J28 for gas #3 and J32 for gas #4:

Table 3-5: Zero Gas Relay Screw Terminal Pin Connections for Auto-Calibration

Pin Use Output Configuration

4 (Y) NO Normally Open Relay Y Zero Gas Relay

5 (Y) C Close Relay Y Zero Gas Relay
6 (Y) NC Normally Closed Relay Y Zero Gas
Relay

For setting up the Span Gas and Sample Gas relays, if Auto-Cal is purchased, connect the wires in
your cable to the screw terminals to the relevant connectors of J12, J16, J29, and J33 as shown below
to control the Span Gas Relays and / or Sample Gas Relays shown in Table 3-6 below. “X”
represents the jumper J12 for gas #1, J16 for gas #2, J29 for gas #3 and J33 for gas #4 and Pins 1 –
3 control the Span Gas Relays while Pins 4 – 6 control the Sample Gas Relays:

Table 3-6: Span and Sample Gas Relay Screw Terminal Pin Connections for
Auto-Cal

Pin Use Output Configuration

1 (X) NO Normally Open Relay X Span Gas Relay

2 (X) C Close Relay X Span Gas Relay
3 (X) NC Normally Closed Relay X Span Gas Relay
4 (X) NO Normally Open Relay X Sample Gas Relay
5 (X) C Close Relay X Span Gas Relay
6 (X) NC Normally Closed Relay X Span Gas Relay

MultiExact 4100 © Servomex Group Limited 2019 27

4.2.5 Connect the electrical supply
Make sure that your external electrical supply outlet is isolated and
locked-out before you connect the conductors in the electrical supply
cable.

Only use the power supply cord provided with the unit.

Make sure the analyzer is suitable for use with your electrical supply
voltage and frequency (section 7.2). If the analyzer is not suitable, it may
not operate correctly, or it may be damaged if you operate it.

The analyzer is supplied with an electrical supply cable, configured for your electrical
supply. Connect the electrical supply to the analyzer as follows:
1. Turn the Power Switch on the back of the unit to OFF: press the “O“on the On/Off
switch shown in Figure 3-5 A.
2. Fit the IEC plug on the end of the electrical supply cable provided to the electrical
supply socket on the rear of the analyzer (Figure 3-5 B).

A
B

Figure 3-3: Power switch (A) and electrical supply socket (B) on rear of analyzer

3. Plug the other end of the electrical supply cable into your electrical supply outlet.
4. Check the earth (ground) continuity between your electrical supply outlet earth
(ground) and the functional earth (ground) terminal on the rear of the analyzer.
5. If a local earth bonding is required, the functional earth stud can be used. The earth
ground cable must be kept to less than 3 meters to comply with EMC standards.
This does not replace the earth conductor on the electrical supply
socket which must always be connected. Therefore never cut or
remove any of the metal pieces off of the supplied plug.

28 © Servomex Group Limited 2019 MultiExact 4100

 Sample / calibration gas connections
The MultiExact 4100 must not be used with flammable gases.

Sample and calibration gases may be toxic or asphyxiant:

• Make sure that the external connections are leak free at full
operating pressure before you use sample or calibration gases.
• Make sure that the sample/bypass outlet pipes are vented to an
area where the gases will not be a hazard to people.
• Make sure that the analyzer is used in a sufficiently well-
ventilated environment, to prevent the build-up of toxic gases.
• Make sure that the pipes that you connect to the analyzer are
routed so that they do not present a hazard to people.

It is essential that all gases supplied to zirconia transducers are filtered

to 2 μm local to the analyzer and that great care is taken to ensure that
there is no possibility of ingress of dirt or any other kinds of particle
during connection or operation.

It is essential that the analyzer is isolated from the sample system until
any cleaning solvents are fully purged from the pipelines. Failure to take
this precaution may lead to contamination of the transducer, which will
be observed as an offset and drift in output.

Hint: This section gives simple instructions about connecting the sample and
calibration gas pipelines to the analyzer.

MultiExact 4100 © Servomex Group Limited 2019 29

4.3.1 Introduction
Sample and calibration gases pass into and out of the chassis via a gland plate mounted
on the rear of the chassis.

Figure 4-4: Gas inlets and outlets on rear of analyzer

It is essential that all gases supplied to zirconia transducers are filtered

to 2 μm local to the analyzer and that great care is taken to ensure that
there is no possibility of ingress of dirt or any other kinds of particle
during connection or operation.

4.3.2 Gas connections

Connect your sample/calibration gas inlet and outlet pipelines to the Sample Inlet 1 (Figure
3-6 A) and Sample Outlet 1 (Figure 3-6 B) fittings on the rear of the analyzer. Do not over-
tighten the fittings. Table 3-7 shows the inlet and outlet fitting connections for the Standard
system.
The actual connection depends on the analyzer variant and the transducer selection. Refer
to Appendix G to Appendix L.
Table 4-3 shows the MultiExact 4100 sample port vs transducer type.

Gas Sample inlet Sample outlet Low Cal High Cal

transducer gas gas
module type

Zirconia 1/8" OD* stainless-steel stub 1/4" NPT female N/A N/A

30 © Servomex Group Limited 2019 MultiExact 4100

 Gas Sample inlet Sample outlet Low Cal High Cal
transducer gas gas
module type

Series IR 1/8" NPT female 1/4" NPT female N/A N/A

Paramagnetic 1/8" NPT female 1/4" NPT female N/A N/A
Infrared GFX 1/8" OD* stainless-steel stub 1/4" NPT female N/A N/A

Table 4-7: MultiExact 4100 sample port vs transducer type

Note: An external filter may be specified, in which case the inlet connections will be
'Swagelok' 1/8" OD female compression. The filter should be fitted directly to the
analyzer inlet or, if preferred, at a convenient point in the sample inlet line.

4.3.3 Gas Flow Rate

Optional rotameter flow meters can be installed to measure the flow of gas through the
analyzer. If two gas stream inlet / outlets are configured, then float meter 1 on the front
panel shows the flow on stream #1 while float meter 2 shows the flow on stream #2
(Figure 3-7).
The flow rate is obtained by observing the scale indication at the top of the float. The
rotameters are used only for visually validating that is flow going through the analyzer and
is not exceeding the flow rate of the transducer (sec. 1.7) to which it is monitoring.
Flow control to the analyzer must be provided by the end user using mass flow controllers,
manual adjustable valves like needle valves, or electronically controlled metering valves.
An optional internal flow switch can be configured with the analyzer for either the GFx
1210D or 3601P O2 Purity Paramagnetic when ordering. The flow switch is a diagnostic
indicator to alert locally or remotely when low or no flow conditions exist.

Figure 3-5: Gas Flow Meter location on front panel of the standard analyzer

MultiExact 4100 © Servomex Group Limited 2019 31

 Power up
Sample and calibration gases may be toxic or asphyxiant:
• Make sure that the external connections are leak free at full
operating pressure before you use sample or calibration gases.
• Make sure that the sample/bypass outlet pipes are vented to an
area where the gases will not be a hazard to people.
• Make sure that the analyzer is used in a sufficiently well-ventilated
environment, to prevent the build-up of toxic gases.
• Make sure that the pipes that you connect to the analyzer are
routed so that they do not present a hazard to people.

It is essential that the analyzer is isolated from the sample system until
any cleaning solvents are fully purged from the pipelines. Failure to take
this precaution may lead to contamination of the transducer, which will
be observed as an offset and drift in output.

The analyzer can now be powered up.

Hint: When the electrical supply to the analyzer is switched on, as series of beeps
will be heard, the readings are displayed on screen and the clock in the upper
right hand corner of the screen starts running.

Figure 4-6: On/off switch on the rear of the analyzer

To power up the analyser:

1. Make sure that the ac power is connected to the analyser and that the power supply is
switched on.
2. Press I on the On/Off switch on the rear of the analyser (1 in Figure 4-5).
When the analyzer is first switched on, the screen displays a software loading progress
bar, followed by the Home screen and the warmup signal appears in front of any
transducer which operates under isothermal conditions (Figure 4-3).

32 © Servomex Group Limited 2019 MultiExact 4100

 Figure 4-7: Home screen for a 3-transducer analyzer showing the O2 warming up

Hint: Figure 4-3 shows the unit in Warm Up mode, indicated by the three wavy lines
shown in the upper left corner encircled by the red box.

MultiExact 4100 © Servomex Group Limited 2019 33

 Auto-calibration overview
Note: Auto-calibration is not available for AquaXact transducers)
The auto-calibration facility allows the instrument's calibration to be updated or checked at
a user chosen time and date.
When a manual calibration adjustment or calibration check is engaged it will use the same
analyzer relays and auto-calibration valves to select the calibration sample gases as
required.
The auto-calibration process can be initiated in four ways:
• by an internal timer;
• by an external contact closure (section 4.6.3);
• by operator request through the user interface;
• or by an external Modbus or PROFIBUS command
Auto-calibration facilities are offered to either measure or check the following:
• Transducer low calibration ('zero' calibration).
• Transducer low and high calibration (both 'zero' and 'span').
In auto-calibration, two user defined gases, cal gas 1 (span gas) and cal gas 2 (zero gas),
are provided to the instrument. In some cases, the same gas may be used for low
calibration of one transducer while being the high calibration of another. The gases are
introduced to the analyzer in three phases:
• Phase 1 cal gas 1
• Phase 2 cal gas 2
• Phase 3 cal gas 1 again as a validation of Phase 1

4.5.1 Auto-calibration valve installation

The auto-calibration function uses relays that can be used to control external valves
provided by the user. If the auto-calibration option is ordered the analyzer will be equipped
with eight relays for each transducer. The last three relays in each set of eight will be used
to supply span, zero and sample gases. As an example, if an analyzer has one
transducer, then relays 6, 7 and 8 will be assigned to zero, span and sample respectively.
Note: The MultiExact 4100 requires three externally powered two-way valves for each
transducer, and the analyzer switches to each one according to the auto-cal
sequence. One is for the process gas, one for the low cal gas, one for the high cal
gas.

34 © Servomex Group Limited 2019 MultiExact 4100

4.5.2 Auto-calibration / validation sequence
The auto-calibration/validation sequence is:
1. Declare Service In Progress and turn on any Service In Progress relay (if configured).
2. Turn off Sample.
3. Turn on Span Gas.
4. Wait designated time.
5. Calibrate Span.

6. Turn off Span Gas.

7. Turn on Zero or Low Gas.
8. Wait designated time.
9. Calibrate Zero.

10. Turn off Zero or Low Gas.

11. Turn on Span Gas.
12. Wait designated time.
13. Validate reading within designated tolerance.

14. Turn off Span Gas.

15. Turn on Sample Gas.
16. Wait designated time before returning to normal measurement operation.
17. Clear Service In Progress and turn off any Service In Progress relay.

Note: Any of the first three phases (steps 1-5, 6-9 or 10-13) can be skipped by setting the
wait interval to zero. The minimum wait time for restoring Sample Gas is 1 second.

4.5.3 External inputs

To activate the auto-calibration, connect pins DIN2B and DIN2C. The voltage input is
activated by applying 5 – 24 Vdc with + to DIN1A and – to DIN1B for example.
The contact closure input is activated by a contact closure between DIN1B and DIN1C for
example.

MultiExact 4100 © Servomex Group Limited 2019 35

4.5.4 Auto-calibration / validation settings

> > >

Figure 4-8: Auto-calibration setup screen

The Auto-calibration setup screen allows you to set the sequence, timing and
concentrations.
Note: If a span and validation are both selected, the validation gas must be the same as
that used for the span.

Note: Touch to cancel or turn auto-calibration off.

Touch each parameter in turn and set the value as required.

2 5

6
1

3 4
Figure 4-9: Auto-calibration setup screen

In the example in Figure 4-9, the sequence is:

1. Switch to the calibration (span) gas for 30 seconds.
2. Span gas calibration target concentration.
3. Switch to the zero gas or low calibration for 30 seconds.

36 © Servomex Group Limited 2019 MultiExact 4100

 4. Switch back to the span gas and wait 30 seconds for span validation.
5. Span gas validation target concentration.
6. Span gas validation target tolerance.. The span gas is specified to be 100% and a
pass/fail tolerance is sent to 1.0%, so if measured within ±1.0% of 100%, the process
completes successfully, otherwise a failure is reported.
7. The relays are set back to measuring the process gas and the main display is shown.
Note: Each sequence can specify a time for the gas is to flow, or set to OFF, in which
case the sequence step is skipped.
Note: The validation pass/fail tolerance (6 in Figure 4-9) is a percentage of the target
concentration

Either touch to run the auto calibration/validation sequence straight away, or touch

 to set a time for the auto calibration/validation sequence to start.

Note: Touch to abort the auto calibration set-up sequence, or to exit the screen.
The next screen allows you to set the Day/Month/Year for the first auto-calibration /
Validation event. Touch  to accept entry.

Figure 4-10: Auto-calibration setup screen: set date

In the next screen, set the time for the auto-calibration / validation event. Touch  to
accept entry.

MultiExact 4100 © Servomex Group Limited 2019 37

 Figure 4-11: Auto-calibration setup screen: set time

In the final screen, set the repeat timing for the auto-calibration / validation event. This can
be set to repeat the every X days or every Y hours.

Figure 4-12: Auto-calibration setup screen: repeat every X days

Figure 4-13: Auto-calibration setup screen: repeat every Y hours

Touch  to accept the sequencing and cycle timing.

38 © Servomex Group Limited 2019 MultiExact 4100

4.5.5 Relays used for auto-calibration / validation
Transducer 1: • Zero or Low Gas Relay #6
• Span (high conc. Calibration gas) Relay #7
• Sample Gas Relay #8

Transducer 2: • Zero or Low Gas Relay #14

• Span (high conc. Calibration gas) Relay #15
• Sample Gas Relay #16

Transducer 3: • Zero or Low Gas Relay #22

• Span (high conc. Calibration gas) Relay #23
• Sample Gas Relay #24

Transducer 4: • Zero or Low Gas Relay #30

• Span (high conc. Calibration gas) Relay #31
• Sample Gas Relay #32

4.5.6 Calibration log file

> >
The analyzer calibration history is saved in the config_files directory in the
CalibrationRecord.txt file. This file can be opened with a program such as Excel. The file
can be written to a USB drive inserted into the analyzer using the button sequence shown
above.
The example in Figure 4-14 shows an auto calibration and validation entry. The measured
process result is reported as the ‘Before’ value. The entered span value is 25ppm and
after calibration the validation result is also 25ppm.

Figure 4-14: Example calibration log file

MultiExact 4100 © Servomex Group Limited 2019 39

5 User interface
Note: All configuration options referred to in this manual (for example, auto-calibrate /
validate) must be specified at the time of purchase. If your analyzer does not have
the corresponding product options, then menus and menu options associated with
the option will not be available for use and will appear as grey colored icon button.

Purchased Options

Unpurchased Option

Introduction
The user interface is a touchscreen display with icon-driven menus to allow for the
operation of the MultiExact 4100 Analyzer. All ME4100 analyzers share common features,
but each will have unique features based upon its configuration which are detailed in this
manual.

Figure 5-1: Home screen for a 4-transducer analyzer

Figure 5-1 shows the main display for a four-transducer analyzer. If there are three
transducers there will be three horizontal bars one for each analyte measured. If there are
two transducers the screen will split into two windows as shown in Figure 5-2. If there is

40 © Servomex Group Limited 2019 MultiExact 4100

 only one transducer or if transducer specific user interactions are taking place there will be
one window for the selected transducer.
To interact with a specific transducer, touch on the horizontal bar on the home screen
display for that transducer.
Note: The remainder of the software descriptions will show a single transducer window. If
there are no menu interactions for 60 seconds, the display reverts to the show all
results mode.

Figure 5-2: The user interface home screen for a two-transducer configuration

The user interface comprises the following:

1 Touchscreen display Screens and icons are displayed on the touchscreen

depending on the information and operation being
engaged.
2 Touchscreen icons The icons displayed depend on the current screen.

MultiExact 4100 © Servomex Group Limited 2019 41

 General techniques

5.2.1 Touchscreen operation

Each screen displays active icons that are relevant to that screen’s operation. To use the
icon, just touch the screen on top of the icon graphic.
Note: The touchscreen icons turn blue when they are selected or active.
When a screen is selected, more icons are displayed.

5.2.2 Touchscreen icons

The following table shows touchscreen icons that frequently appear on different screens.

Icon Meaning Function

Menu Displays the Menu screen (Figure 5-2).

Measurement Displays the Measurement screen.

Main
Displays the Diagnostics screen where system-wide
Four Diagnostics
diagnostic tools can be operated.
Menu
Displays the Maintenance screen where system-wide
Branches Maintenance
maintenance action can be carried activated.
Displays the Settings screen where system-wide
Settings
parameters can be configured.
Displays the Calibrate screen where system-wide
Calibrate
settings can be configured.
Displays the Alarm settings screen where system-wide
Alarm settings
alarm parameters can be configured.

Home Displays the Home screen.

Accept Touch this icon to accept any changes made.

Touch this icon to reject any changes made or exit a

Reject
screen.

In this manual, the navigation route through the user interface screens is described by a
sequence of icons that you must touch to move to the desired screen. For example, to
display the Alarms screen, a sub-screen of the Measurement branch, you must:

1. Touch the icon to display the Menu screen.

42 © Servomex Group Limited 2019 MultiExact 4100

 2. Touch the icon to display the Measurement screen

3. Touch the icon to display the Alarms screen.

This sequence is shortened to:

> >
5.2.3 System and measurement status icons

The status icon is located at the top right corner of the Home screen. If the system is
healthy and happily measuring the green OK icon displays (Figure 5-3).

Figure 5-3: Home screen (single transducer)

Note: Touch the green OK icon to display the date and time when the analyzer was last
started.
If a problem occurs with the system, the status icon changes to one of the symbols shown
in the table below.

Icon Meaning Meaning

Alarm Indicates that there is an alarm on the system. Touch
the icon to display the Alarm Selection screen. An
example is shown in Figure 5-4.
Faults Indicates a fault with the system, for example a
communication failure with the transducer, an over-
temperature condition or out of specification where the
measured value is out of the maximum range for the An
example is shown in Figure 5-4.transducer. Touch the

MultiExact 4100 © Servomex Group Limited 2019 43

 icon to display a message in the text bar describing the
fault.

Figure 5-4: Home screen (4 transducer analyzer), showing alarm

Figure 5-5: Home screen (1 transducer analyzer), showing warning screen with fault
description

44 © Servomex Group Limited 2019 MultiExact 4100

 Menu branch structure
Notes: Alarms 1 – 8 each have their own settings. Only one set is shown.

Span point
Home Menu Measurement Calibration
measurement
Zero-point
measurement
Restore factory Coulometric only
calibration
Set m’ment
value alarm
Individual Set sample
Alarms
alarms 1 – 8 flow alarm
Concentration Set transducer
Range settings
range: maximum temp. alarm
Show transducer Concentration
Audible on/off
temperature range: high
Measurement Concentration Alarm follow
save range: low on/off
Show transducer Auto range Latching
firmware rev. on/off on/off
Show transducer High conc.
serial number point alarm
Low conc.
point alarm
High temp.
Diagnostics S/W version
alarm
Electronics Flow sensing
temperature alarm

Analyzer ID Alarm on/off

Save system files

to USB *

Relay test

Continued…

MultiExact 4100 © Servomex Group Limited 2019 45

 From previous page…

Maintenance SW upgrade

Auto-calibration /
validation
Read config from
mem stick

Clear errors

Settings Serial setup * RS232

Password Relay set up RS485

Protection
Relay override Full Duplex

Increase
Half Duplex
brightness
Decrease
1 Stop Bit
brightness
Split screen
2 Stop Bits
display

Date Baud

Time Parity

mA input set up Serial ID

Figure 5-5: User interface menu structure

46 © Servomex Group Limited 2019 MultiExact 4100

 Home screen
The Home screen (Figure 5-6) displays the current measurement and system status.

1
6

2
7
3, 4

5 8

Figure 5-6: Home screen

1 Bar graph showing the operable 5 Information area where messages

measurement range boundaries, such as error codes, IP address,
current measurement and relative and diagnostic information are
to alarm set points displayed.
2 Current measurement 6 System status
3 Transducer number 7 Measurement units
Note: 1 is always shown.
4 Analyte being measured 8 Menu icon (section 5.5)

Hint: If no icon is pressed for 1 minute in any other menu branch, the measurement
screenor home screen is automatically displayed. You will also then have to re-
enter the password to access any password-protected screens.

MultiExact 4100 © Servomex Group Limited 2019 47

 Menu screen

Menu Icon

Four Main Menu

Branches

Figure 5-7: Menu screen

Icon Meaning Function

Measurement Displays the Measurement screen where

measurement and alarm settings can be adjusted for
each transducer installed (section 5.6).
Diagnostics Displays the Diagnostics screen where system-wide
diagnostic tools can be found (section 5.7).
Maintenance Displays the Maintenance screen where system-
wide maintenance actions can be initiated (section
5.8).
Settings Displays the Settings screen where system-wide
parameters can be defined (section 5.9).
Return to the Home Touch this to close the menu options and return to
screen the Home or measurement screen (section 0).

Note: The first column of icons on each menu screen is the same for all analyzers. Once
one of the four menu branches are selected that relevant icon changes blue to
show which menu screen is active.

48 © Servomex Group Limited 2019 MultiExact 4100

 Measurement branch screen

>

The Measurement screen has three pages (Figure 5-8 to Error! Reference source not
found.) where a second column of icons appears.
Note: Page 1 displays first.
To go to the subsequent pages, press the icon.
Active Menu
To go back to the previous page, press the icon.
Branch

Figure 5-8: Measurement screen – page 1

Figure 5-9: Measurement screen – page 2

MultiExact 4100 © Servomex Group Limited 2019 49

 Figure 5-10: Measurement screen – page 3

The measurement branch icons are listed below:

Icon Meaning Function

Calibrate menu To define the calibration settings for the system.

Alarm menu To define the alarm settings for the system.

Range setting To define the limits of the range bar.

mA output set up To set up the mA outputs.

Measurement save
To setup the measurement save option.
option
Transducer firmware
To display the transducer firmware revision.
revision
Transducer serial
To display the transducer serial number.
number

Note: The transducer firmware revision, temperature and serial number display in a text
box at the bottom of the screen when the relevant button is pressed.

Configure measurement alarms

5.7.1 Display the Alarms screen

> >

50 © Servomex Group Limited 2019 MultiExact 4100

 The Alarms screen shows how each of the eight alarms is currently configured. There are
options for 0, 2, 4 and eight alarms for each transducer.

Figure 5-34: Alarms screen showing 8 alarms which have been set

Note: During a calibration, an alarm will only be activated if the alarm 'Follow' option is set
to yes (section 5.14.2).

5.7.2 Alarm settings

Up to eight separate measurement alarms are available for each sample gas
measurement for which the analyzer is configured, and you can configure each alarm to
operate in one of the four modes listed in Table 5-1:.
To configure an alarm:
1. Touch an individual alarm icon on the Alarms screen (Figure 5-).

Figure 5-35: Alarm icons on alarm screen

2. The Alarm setup screen for that particular alarm is displayed.

MultiExact 4100 © Servomex Group Limited 2019 51

 Figure 5-36: Alarm setup screen

3. Press the required icon to configure the alarm (Table 5-1):

Note: The selected icon is highlighted in blue. For example, indicates that
alarm sound on is selected.

Icon Description

Alarm type.
Alarms can be set to one of the following alarm types:

Measurement alarm.
An alarm condition is activated when a condition exceeds the limits set in
the alarm mode.

Flow alarm.
An alarm condition will be activated when the sample gas flow drops
below 0.1 L/min. The flow alarm only functions if the optional flow switch
was ordered with the analyzer.
Span reference alarm
An alarm condition

Transducer temperature alarm (IR1520 transducers only).

An alarm condition will be activated when the transducer measurement is
higher than 45 °C. If the transducer exceeds 45°C for 30 minutes, the
transducer automatically turns off.

52 © Servomex Group Limited 2019 MultiExact 4100

 Icon Description

Alarm mode.
In Figure 5-, Alarms 1 is set to high alarm, Alarm 3 is a low alarm, Alarm
2 and 6 are flow alarms and Alarms 4, 5, 7 and 8 are unconfigured.

Unconfigured.
The alarm is not used (i.e. an alarm condition will not be activated under
any circumstances).

Low alarm.
An alarm condition will be activated when a sample measurement is
lower than the pre-set alarm level.

High alarm.
An alarm condition will be activated when a sample measurement is
higher than the pre-set alarm level.

Threshold value (for high or low alarms).

This is the value of the measurement that will raise the alarm.

To set the alarm threshold value, touch the number to the right of the
icon.
Use the number keypad that displays to type in the threshold value.

Note: Touch the icon to delete the last digit typed in.

Touch the icon to accept the value or touch the icon to cancel
the entry.

Hysteresis value (for high or low alarms) (see section 5.14.3).

To set the alarm threshold value, touch the number to the right of the
icon.
Use number keypad that displays to type in the threshold value.

Touch the icon to accept the value or touch the icon to cancel
the entry.

MultiExact 4100 © Servomex Group Limited 2019 53

 Icon Description

Audible alarm.
Touch one of the following icons to select the required option:
Note: The selected option is colored blue.

The alarm is not audible.

An audible alarm will sound if the alarm settings are triggered.

To silence the alarm, touch the the icon.

Alarm following.
This determines whether alarms will be raised during calibration.
Touch one of the icons to select the required option:

The alarm is not followed. The alarm will not be seen.

This is the default option during calibration.

The alarm is followed. The alarm will be seen, even during calibration.

Alarm latching.

Alarm latching off.

Once the alarm condition has been activated, the alarm condition
remains activated only until a subsequent sample measurement which
would not trigger the alarm is made. The alarm condition is then
deactivated.

To unlatch any 'latched' measurement alarm(s), touch the icon. All

latched alarms will be unlatched and the Measurement screen displayed
again.

Alarm latching on.

Once the alarm condition has been activated, the alarm condition
remains activated (even if subsequent sample measurements would not
trigger the alarm) until the alarm is manually unlatched.

Table 5-1: Alarm configuration

54 © Servomex Group Limited 2019 MultiExact 4100

 4. Press the icon to save the alarm, or the icon to return to the alarms
screen.
Note: On the Home screen, the alarm is displayed as a red line on the bar graph
(Figure 5-).

Figure 5-37: Home screen showing alarm settings on the bar graph

5. When the alarm has been set, assign the relay for that alarm (section 5.11).
6. Repeat this for each alarm required.

5.7.3 Hysteresis levels

The hysteresis level associated with a measurement alarm determines when an alarm
condition (once activated) is deactivated, and this depends on the alarm mode, as follows:

Alarm mode Effect of hysteresis

Low alarm Once the low alarm condition has been activated, the
alarm condition will not be deactivated until a sample
measurement is above (alarm level + hysteresis level).

High alarm Once the high alarm condition has been activated, the
alarm condition will not be deactivated until a sample
measurement is below (alarm level – hysteresis level).

For example:
• If a 'low' alarm has an alarm level of 15% and a hysteresis level of 1%, the alarm is
activated when a sample measurement is < 15%, and the alarm is not deactivated until
a sample measurement is > 16%.

MultiExact 4100 © Servomex Group Limited 2019 55

 • If a 'high' alarm has an alarm level of 3 ppm and a hysteresis level of 1 ppm, the alarm
is activated when a sample measurement is > 3 ppm, and the alarm is not deactivated
until a sample measurement is < 2 ppm.

5.7.4 Activated alarms

While a measurement alarm condition is activated:
• The screen changes to flashing red (Figure 5-).
• The Alarm Status icon appears at the upper right of the screen (1 in Figure 5-).
• The appropriate alarm relay will be triggered.
1

Figure 5-38: Measurement alarm condition

To view the details of the activated alarm (1 in Figure 5-):

> >

Figure 5-39: Alarms screen showing triggered alarm

Hint: Ensure that the measurement alarm and hysteresis levels are not too close to
the expected sample measurements. (If they are, minor – and potentially
acceptable – variations in your sample gas concentrations will result in
spurious alarms.)

56 © Servomex Group Limited 2019 MultiExact 4100

 Hint: If you configure one measurement alarm as 'low' and configure the other alarm
as 'high', ensure that the 'high' alarm and hysteresis levels are higher than the
'low' alarm and hysteresis levels. (If you do not, the analyzer can be
permanently in an alarm condition, until you correct the levels.)

Configure the measurement record option

The measurement record option allows the operator to save time-stamped concentration
readings as a text file. It is possible to configure multiple record files if there are two or
more transducers.
Three-time intervals are possible: seconds, minutes and hours. If data recording is set to
seconds file sizes will accumulate quickly so, high resolution data recording should only be
implemented for short periods of time.

> > >

To store a result:
1. Press the clock icon to toggle through the time options until the required time page
displays.
2. Type 1 on the numeric pad to select 1 second, 1 minute or 1 hour, depending on the
time interval selected.
3. Press the icon to start the logging.
4. To stop the logging, set the time interval to zero by typing 0 on the numeric pad.
5. The log must be saved onto a memory stick before it can be viewed. Open the
analyser door and insert a memory stick into the USB socket on the right-hand side of
the interior.
6. Navigate to the Diagnostics page and press the USB icon:

> >
Several system files including the measurement logs will be written onto the memory
stick.
50 27/7/2016 09:34:09
50 27/7/2016 09:44:09
50 27/7/2016 09:54:09
50 27/7/2016 10:04:10
50 27/7/2016 10:14:10
50 27/7/2016 10:24:10
51 27/7/2016 10:34:10
51 27/7/2016 10:44:10

MultiExact 4100 © Servomex Group Limited 2019 57

 51 27/7/2016 10:54:10
51 27/7/2016 11:04:10
Note: Column 1 is the ppm measured value; column 2 is the date; column 3 is the
time.

58 © Servomex Group Limited 2019 MultiExact 4100

 Range settings

> >

Figure 5-40: Range setting screen

5.9.1 Auto-range

> > > or

To turn on auto-range, touch the icon in the center of the range setting screen.

To turn off auto-range, touch the icon in the center of the range setting screen.

5.9.2 Setting a custom maximum range

> > >

To set a new maximum indicator bar and serial output range for the transducer, touch the
icon.
The numerical display will continue to show the results up to the intrinsic maximum range
of the transducer, but the serial output stops at the user set maximum.
If auto-range is turned off, and the user range high value is exceeded, the range does not
switch to the intrinsic full range of the transducer. For example, if the transducer intrinsic
range is 0-100ppm and the user defined maximum range is set to 0-10ppm. The voltage or
milliamp output would stop at 10ppm. The actual values (0-100ppm) would still be
displayed on the numeric front panel.

MultiExact 4100 © Servomex Group Limited 2019 59

 Another example: The transducer intrinsic range is 0-100ppm. The user has redefined the
maximum output range to 0-10ppm and had also set the user range to 0-1ppm. If auto
range is on and the value goes over 1ppm, the output auto ranges to 0-10ppm. If auto
range is off, the output stops at 1ppm. The actual values (0-100) would still be displayed
on the numeric front panel.

5.9.3 Setting display / 4-20 mA or 0-10V ranges

The 4-20 mA output range is determined by the minimum and maximum range values set
using the upper ( ) and lower ( ) range icons on the right of the range setting
screen.

> > > or

Any over-range is automatically detected, so for example, if a range of 0-100 is set on a

0-10000 transducer and the reading exceeds 100, the transducer automatically switches to
the full range (0-10000) for both the display and 4-20mA output unless auto-ranging has
been turned off (section 5.16.1).

60 © Servomex Group Limited 2019 MultiExact 4100

 Manual calibration

Hint: The required frequency of calibration depends on the reliance that you place
upon the accuracy and consistency of the measurements made by the
analyzer. Adjust the frequency according to your requirements and the drift
characteristics of your analyzer. Refer to transducer specific information in the
Appendices.

> >

Figure 5-41: Calibration screen

Icon Description

Span calibration point.

Zero calibration point.

To manually calibrate the analyzer high span:

1. Make sure that your equipment is configured to correctly route your calibration gas
supply to the analyzer sample gas inlet.
2. Route the calibration gas and wait 15 minutes. If the display does not change for one
minute, touch the icon for the high span measurement icon.
The screen will display the target value along with the last span value that was used to
calibrate. If the target value is not correct for the calibration gas you are using, change
the target value to the required value using the numeric keypad (Figure 5-).

MultiExact 4100 © Servomex Group Limited 2019 61

 3. Press

Figure 5-42: Enter the value using the keypad

4. Press the icon to start the calibration (Figure 5-).

Figure 5-43: Start calibration

5. Repeat steps 2 to 4 of this section to calibrate the zero-point measurement .

Note: To restore the factory calibration settings, press the icon. Take care as
any changes that you have made to the calibration will be lost if you restore the
factory calibration.
Note: After selecting the type of calibration and entering the target value, the current
reading stays on screen along with the icon. This allows the user to switch
to the zero or span gas after starting the procedure, i.e. it lets the Service In
Progress to take effect before the reading begins to change as a result of the
gas being switched. When calibration is finished it reverts back to the screen
displaying the gas reading, to allow the user to see the post-calibration
reading, switch the gas back to sample before exiting, and release the Service

62 © Servomex Group Limited 2019 MultiExact 4100

 In Progress indicators. It also allows the user to re-do that calibration. When
the procedure is finished the user must explicitly touch the Back button to
terminate Service In Progress and bring up the measurement screen.
Note: If the auto-calibration / validation option has been purchased, the pre-assigned
relays will be activated during a manual span and zero calibration process, and
at completion, the sample gas relay will be activated.

5.10.1 Display diagnostics

Instrument diagnostics are provided at the transducer level. They may provide additional
details during transducer troubleshooting for experienced users and service technicians.
The procedure to display diagnostics is below and a more detailed can be found in section
9 Troubleshooting and in the individual transducer Appendices.

> > > > >

MultiExact 4100 © Servomex Group Limited 2019 63

 Diagnostics branch screen
>
Note: Page 1 displays first.
To go to the subsequent pages, press the icon.

Figure 5-11: Diagnostics screen – page 1

Figure 5-12: Diagnostics screen – page 2

64 © Servomex Group Limited 2019 MultiExact 4100

 Figure 5-13: Diagnostics screen – page 3

Note: Page 3 displays first.

To go back to the previous page, press the icon.

The diagnostics icons are listed below:

Icon Meaning Function

Software revision
To display the software revision number.
number
Electronics To display the temperature of the internal chassis
temperature electronics.

Analyzer serial number To display the serial number of the analyzer.

Save configuration To save the instruments configuration files to a

files to USB USB memory device.
Relay test menu To display a screen showing all relays which can
be individually tested to help debug an installation
(Figure 5-13). Press an individual relay icon in
page 3 (Figure 5-13) to open and close it. If a
relay is closed, its icon background is dark blue; if
a relay is open, its icon has a white background.

Note: When leaving the relay test page, all relays are set back to the state they were in
before entering the relay test page. For example, if relay #1 is set to an alarm and
that alarm is triggered relay 1 will show as closed when entering the relay test
screen and will be set as closed on exiting the relay test screen even if temporarily
made open by pressing the #1 relay test button.

MultiExact 4100 © Servomex Group Limited 2019 65

 Relays also automatically switch back to their normal state when the user interface
times out and returns to the Measurement screen.
Note: The firmware revision and temperature display in a text box at the bottom of the
screen when the relevant button is pressed.

5.11.1 Save configuration

> >

NOTE: the USB memory device should contain no other folders named config_files in the
top-level directory to avoid overwriting or uploading an incorrect configuration.
1) Insert the USB flash drive into the analyzer’s USB port
2) Press the menu icon
3) Press the diagnostic icon
4) Press the configuration save icon

Maintenance branch screen

>

Figure 5-14: Maintenance screen

The maintenance icons are listed below:

66 © Servomex Group Limited 2019 MultiExact 4100

 Icon Meaning Function

Update firmware To update the firmware.

Auto calibration / To set up the auto calibration / validation

validation parameters
(optional)
Read config files from To upload configuration files from a USB
USB memory device memory device.
This clears any error warnings such as Failed
Clear errors
Calibration.

5.12.1 Firmware update

> >

NOTE: the USB memory device will need to have the two firmware upgrade files in the
top-level directory. They must be the only two files with names ending in XXX.key and
XXXins.enc

1) Insert the flash drive with the firmware upgrade into the analyzer’s USB port
2) Press the menu icon
3) Press the maintenance icon
4) Press the firmware upgrade icon
5) The upgrade will commence automatically and when complete, the analyzer will restart

5.12.2 Update configuration

> >

NOTE: the USB memory device should contain no other folders named config_files in the
top-level directory to avoid an error during the update.

1) Insert the flash drive into the analyzer’s USB port

2) Press the Menu icon
3) Press the maintenance icon
4) Press the copy configuration icon
5) The configuration will uploaded from USB memory device to the instrument

MultiExact 4100 © Servomex Group Limited 2019 67

 Settings branch screen

>

Note: Page 1 displays first.

To go to the subsequent pages, press the icon.

Figure 5-15: Settings screen – page 1

Figure 5-16: Settings screen – page 2

68 © Servomex Group Limited 2019 MultiExact 4100

 Figure 5-17: Settings screen – page 3 (inputs)

Digital Inputs

Figure 5-18: Settings screen – page 4 (digital inputs)

Figure 5-19: Settings screen – page 5 (digital inputs)

MultiExact 4100 © Servomex Group Limited 2019 69

 Figure 5-20: Settings screen – page 6 (analog inputs)

1
2
3 6

4 7
5 8
Figure 5-21: Settings screen – page 7 (analog inputs)

1 Maximum range of analog input 5 Turn On analog input

2 Units of analog input 6 Record analog input
3 Minimum range of analog input 7 Analyte being measured

4 Set and alarm for the analog input 8 Turn Off analog input

70 © Servomex Group Limited 2019 MultiExact 4100

 1 2

3 4
5
6

Figure 5-22: Settings screen – page 8 (analog alarm inputs)

1 High alarm 4 Turn alarm Off

2 Low alarm 5 Alarm threshold set point
3 Turn alarm On 6 Alarm hysteresis set point

Figure 5-23: Settings screen – page 9 (password protection)

Note: If no passwords are set then the protected icons and operations will not prompt to
have a password entered. Once a master and/or operator password is set all
protected icons and operations will prompt for a password. If you forget your
passwords a remote recovery service password can be provided with a call to your
local customer service center.

MultiExact 4100 © Servomex Group Limited 2019 71

 Figure 5-24: Settings screen – page 10 (password protection)

The password protection operations are listed below:

Function Level

SINGLE RELAY ASSIGNMENT MASTER

PASSWORDS MASTER
MANUALLY SWITCHING RELAYS OPERATOR
LOCK TO SINGLE DISPLAY OPERATOR
CALENDAR MASTER
CLOCK MASTER
PUMP OFF OPERATOR
INSTALL CONFIG FROM USB MASTER
CLEAR ERRORS MASTER
SCHEDULED EVENT SETUP MASTER
SAVE DATA TO USB OPERATOR
TEST_RELAYS MASTER
CALIBRATION OPERATOR
ALARM SELECTION FOR EDIT OPERATOR
RANGE SETTING MASTER
MILLIAMP OUTPUT MASTER
GSF ENTRY OR SELECTION MASTER

72 © Servomex Group Limited 2019 MultiExact 4100

 XINT INPUT MASTER
TRANSDUCER PRESSURE COMPENSATION MASTER
RECORD CONTROLS MASTER
ADAPTIVE FILTERING ON/OFF MASTER
SENSOR ON/OFF MASTER
SUPPRESS NEGATIVE MASTER
AQUAXACT TIP REPLACE MASTER
AQUAXACT UNITS SELECT OPERATOR

Figure 5-25: Settings screen – page 11

Note: Page 1 displays first.

To go back to the previous page, press the icon.

The settings icons are listed below:

Icon Meaning Function

Serial port set up To set up serial communications parameters.

Relay set up To set up the relays.

Password To set up the password security.

MultiExact 4100 © Servomex Group Limited 2019 73

 Master Password To set the analyzer master level password

Operator Password To set the analyzer operator level password

Manually set relays Allows relays to be assigned static on/off values

To show two screens together. This toggles with

Split screen
the single screen icon below.
To show a single screen. This icon toggles with
Single screen
the split screen icon above.

Date set up To set up the date for the system.

Time set up To set up the time for the system.

Inputs screen To set up analog and digital inputs screen

Digital inputs To set up digital inputs screen

Analog inputs To set up analog inputs screen

Digital input 8 To set up digital input 8

Start AutoCal Digitally Initiate AutoCal

Stop AutoCal Digitally Stop AutoCal

External Cal Analog mA input signal is in calibration

Start Hi Cal Digitally Start a Hi Calibration

Start Low Cal Digitally Start a Low Calibration

External OK Analog mA input signal is operating correctly

Record Record the analog input measurement

High Alarm High Alarm Settings page.

Low Alarm Low Alarm settings page

74 © Servomex Group Limited 2019 MultiExact 4100

 Increase brightness To increase the screen brightness.

Decrease brightness To decrease the screen brightness.

MultiExact 4100 © Servomex Group Limited 2019 75

Touchscreen icon glossary

Icon Meaning Para. Icon Meaning Para.

Alarm menu 5.14.1 Analyzer serial number 5.7

Auto-calibration /
Alarm: off 5.14.2 4.6.2
validation
Alarm: low concentration
5.14.2 Auto range: off 5.16
point
Alarm: high
5.14.2 Auto range: on 5.16
concentration point
5.14.2
Alarm: flow 5.14.2 Calibrate menu
J.1
Calibration: restore
Alarm: high temperature 5.14.2 J.1
factory calibration
Calibrate: single point
Alarm: low span
5.14.2 calibration value J.1
reference
(AquaXact 1688 only)

Alarm: flow sensing 5.14.2 Clear errors 5.8

Concentration range
Alarm: not audible 5.14.2 5.16
setting
Concentration range:
Alarm: audible 5.14.2 5.16
high

Alarm: not followed 5.14.2 Concentration range: low 5.16

Concentration range:
Alarm: followed 5.14.2 5.16
maximum

Alarm: latching off 5.14.2 Date set up 5.10.1

Alarm: latching on 5.14.2 Diagnostics menu 5.7

Alarm: measurement 5.14.2 Firmware update 5.8

Alarm: span ref. 5.14.2 Follow 5.13

Alarm: temperature 5.14.2 Not follow 5.13

76 © Servomex Group Limited 2019 MultiExact 4100

 Icon Meaning Para. Icon Meaning Para.

RS232/485 are for DF310E & AquaXact

Home screen 5.4
Controller only:

mA output screen 5.9 RS232 communications A.3

Maintenance menu 5.8 RS485 communications A.3

RS232/485 comms:
Measurement menu 5.6 A.3
Baud rate
Measurement: RS232/485 comms:
5.17 A.3
zero point Duplex: Full

Measurement: RS232/485 comms:

5.17 A.3
span point Duplex: Half

RS232/485 comms:
Moisture units J.5 A.3
Parity
RS232/485 comms:
Next page A.3
Stop bits: 1
AquaXact 1688 only: RS232/485 comms:
J.6 A.3
Pressure Stop bits: 2
AquaXact 1688 only: RS232/485 comms:
J.6 A.3
Pressure: pipeline RS485 function
RS232/485 comms:
AquaXact 1688 only:
J.6 RS485 function: DF A.3
Pressure: transmitter
communications
AquaXact 1688 only: RS232/485 comms:
J.6 A.3
Pressure correction: on RS485 function: None
AquaXact 1688 only: RS232/485 comms:
J.6 A.3
Pressure correction: off RS485 function: Modbus
RS232/485 comms:
Read config files from
5.8 RS485 – Modbus: Word A.3
USB device
swapping on
RS232/485 comms:
RS485 – Modbus: Word A.3
swapping off

MultiExact 4100 © Servomex Group Limited 2019 77

 Icon Meaning Para. Icon Meaning Para.

Relay setup 5.9 Status: alarm 5.14.2

Status: system health

Relay test 5.7 5.4
OK
Repeat (auto-calibration Suppress negative
4.6.2 5.6
/ validation) numbers: on/off
Save: Measurement 5.6
Temperature: Electronics 5.7
save option
Save: System files to Temperature:
5.7 5.6
USB Transducer

Serial set up App A Time set up 5.10.2

AquaXact 1688 only:

Settings menu 5.9 J.2
Tip replacement
Screen brightness: 5.9 Transducer firmware
5.6
increase revision
Screen brightness: Transducer serial
5.9 5.6
decrease number
Software revision
5.7
number

78 © Servomex Group Limited 2019 MultiExact 4100

 Settings

5.14.1 Set the date

> > >

Figure 5-20: Set the date screen

1. Touch the left-hand up or down arrows to select how the date will be displayed (either
dd/mm/yy or mm/dd/yy).
2. Touch the second up or down arrows to select the month (where 1 is January, and 12
is December).
3. Touch the middle up or down arrows to select the date (from 1 to 31).
4. Touch the right-hand up or down arrows to select the year.

5. Touch the icon to accept the value or the icon to leave the screen without
updating the value.

5.14.2 Set the time

> > >

1. Touch the left-hand up or down arrows to increase or decrease the hour (where from
00 to 23).
2. Touch the middle up or down arrows to increase or decrease the minute (from 00 to
59).
3. Touch the right-hand up or down arrows to increase or decrease the seconds (from 00
to 59).

4. Touch the icon to accept the value or the icon to leave the screen without
updating the value.

MultiExact 4100 © Servomex Group Limited 2019 79

 Configure the relays
> >
The relays are configured using the relay configuration menus in the Settings Menu. The
first page of these menus shows the number of relays purchased as options (Figure 5-21).
Note: There can be up to eight relays per transducer.

Figure 5-21: Available relays on the system

Touch a relay icon to display the Activity Assignment Menu (Figure 5-22).

Figure 5-22: Activity Assignment Menu

A relay can be assigned to one or more activities:

Alarm System alarm

Calibration in progress Out of range state

80 © Servomex Group Limited 2019 MultiExact 4100

 Note: The activities that will trigger the relay have a dark blue background.
If an alarm relay is chosen, an alarm assignment screen appears (Figure 5-23) and one or
more customer set alarms can be selected. These are configured separately (section
5.14).

Figure 5-23: Alarm assignment screen

Figure 5-30: Relay hi / low alarm assignment screen for external mA inputs

Touch the icon to return to the relay assignment page

Touch the icon to save the relay information.

MultiExact 4100 © Servomex Group Limited 2019 81

 Manual relay switching

> >

To manually switch a relay, press the required relay button (Figure 5-).

Figure 5-31: Available relays on the system

The relay button cycles through three states:

• Normal Operation (i.e. as assigned)
• Force On
• Force Off
Relays power up in their designated state: Normal, On, or Off. The button sequence is
Normal, On, Off, Normal…, starting with whatever state it happens to be in.

Normal Operation: If any assigned condition wants the relay on, it will be turned on.
The icon colors will be inverse (light on a blue background) if the
relay is on, otherwise blue on a light background.

Force On: This forces the relay on regardless of any assigned conditions.
The color will be light on a black background.

Force Off: This forces the relay off regardless of any assigned conditions.
The color will be dark gray on a light background.

Note: Force On and Force Off are true user overrides and are permanent until the relay is
switched back to Normal Operation.

82 © Servomex Group Limited 2019 MultiExact 4100

 Configure and use the mA outputs

> >

Figure 5-32: mA output screen

Figure 5-33: mA output adjustment screen

When the mA output screen appears, select either to follow or not follow:

Icon Meaning Function

The mA output continues to follow the

Follow
measured concentration during calibration.

Not follow The mA output freezes during calibration.

mA output adjustment Tweak the mA output with + or - adjustment

MultiExact 4100 © Servomex Group Limited 2019 83

 Jam condition A jam condition happens when the incoming
data has a Fatal Flag or when the Transducer
has a Communications Fault which is when
data has stopped. The options are 0 or
21.5 mA, depending on your analyser.
Note: The 0 mA and 21.5 mA options are
MultiExact 4100 specific.

Touch the icon to save the mA output information or the icon to quit the screen
without saving.

84 © Servomex Group Limited 2019 MultiExact 4100

6 Operation
Sample and calibration gases must be as specified in section 1.7. If the
pressure/flow rates are outside the ranges specified in section 1.7, you
must regulate the gases externally, before they enter the analyzer.

Check the relay signal outputs

Hint: Relays assigned for gas stream switching will not be energized during the
relay test functions as this could cause hazardous gas flows.

View flow levels

The optional flow meters are visible via front panel, and are calibrated for use with air / N2.
If the molecular weight of the background gas is much different from N2, the flowmeter
reading is not accurate. Most other gases have molecular weights within ± 25 percent of
air. Since the required flow rate is not extremely critical most gases produce reasonably
correct readings. The exceptions are light gases such as Helium, whose flow rates should
be set to approximately one-third that of Nitrogen.

Switch off the analyser

Figure 6-1: On/off switch on the rear of the analyzer

To switch off the analyser, press O on the On/Off switch on the rear of the analyser (1 in
Figure 6-1).
After you have switched off the analyzer, when required or as necessary (for example, if
you need to carry out plant/factory maintenance and will not use the analyzer for several
days):
• Ensure the gas inlet and outlets are blocked off (closed valve or protective caps
supplied).
• Disconnect the electrical supply cable from the analyzer.

MultiExact 4100 © Servomex Group Limited 2019 85

7 Technical specification
The protection, accuracy, operation and condition of the equipment may
be impaired if the analyzer is not installed in accordance with the
requirements of this and other sections of the manual.

Mechanical specification
Dimensions: (Width x Height x Length)
Rack mountable analyzer:
Bench top: 432 x 141.2 x 544.2 mm
17 x 5.6 x 21.4 inches
Bench top with expansion chassis: 432 x 274.2 x 544.2 mm
17 x 10.8 x 21.4 inches
Rack mount: 482 x 132.5 x 544.2 mm
19 x 5.2 x 21.4 inches
Rack mount with expansion chassis: 482 x 265.5 x 544.2 mm
19 x 10.5 x 21.4 inches
Weight: Main unit: 14kg (30.9 lb.) approx.
Expansion chassis: 13.7 kg (30.2 lb.) approx.

Electrical specification
Electrical supply:
Voltage: 100 to 240 Vac, 50 to 60 Hz
(± 10% maximum fluctuation)

Supply fuse rating / type: 6.3 AH / 250V. Size 20 x 5 mm

Maximum power consumption: 500 VA
Interface signal relay ratings 30 V (dc or ac) / 1A
Note: The relay output signals are volt-free
signals
mA output (active):
Maximum load resistance: 1 kΩ
Isolation voltage (to earth): 500 V (dc or ac)
Output range:

86 © Servomex Group Limited 2019 MultiExact 4100

 Normal sample measurement: 4 to 20 mA
Fault condition: 0 mA, 2 mA. User selectable (section 5.11)
Voltage output (active):
Minimum load resistance: 100 kΩ
Isolation voltage (to earth): 250 V (dc or ac)
Output range:
Normal sample measurement: 0 to 10 V
Fault condition: Fault condition selected as an option at the
time of purchase.
Under range: Not applicable
Signal / voltage / mA / RS485 output
terminals suitable for:
Flexible conductors: 0.5 to 1.5 mm2 (20 to 16 AWG)
Solid conductors: 0.5 to 1.0 mm2 (20 to 18 AWG)

Maximum voltage ratings

Common mode compared to chassis ground reference:

Signals: Maximum voltage rating:

I1+, I1-, I2+, I2-, I3+, I3-, I4+, I4- 250 Vac
V1+, V1-, V2+, V2-, V3+, V3-, V4+, V4-
IIN1+, IIN1-, IIN2+, IIN2-
IIN3+, IIN3-, IIN4+, IIN4-
DIN3A, DIN3B, DIN4A, DIN4B
J17(ALL)
All relays C, NC, NO 40 Vac
J6 (ALL) 15 Vdc
J8(ALL)
J18 (ALL)

Differential mode between pairs:

Signals: Maximum voltage rating:

All relays C, NC, NO 30 Vac, dc
IIN1+, IIN- or IIN2+, IIN2- or 40 Vdc wrt V1-, V2-, V3-. V4-

MultiExact 4100 © Servomex Group Limited 2019 87

 Signals: Maximum voltage rating:
IIN3+, IIN3- or IIN4+, IIN4-
DIN3A, DIN3B or DIN4A, DIN4B 24 Vdc
RS485TX+, RS485TX- 15 Vdc
RS485RX+, RS485RX- 15 Vdc
RS232TX, RS232RX 15 Vdc
J17 pin to pin 9 Vdc

Environmental limits
The equipment is suitable for indoor use only.
Ambient temperature range:
Operation: 5 to 45 °C
Storage: 0 to 50 °C
Operating ambient pressure range: 101.3 kPa ± 10% (1.013 bar ± 10%)
Operating ambient humidity range: 10 to 90% RH, non-condensing
Operating altitude range: -500 metres (below sea level) to 2000 metres
(above sea level)
Ingress protection: IP20

88 © Servomex Group Limited 2019 MultiExact 4100

8 Routine maintenance
The MultiExact 4100 Analyzer does not contain any user serviceable
parts.

Do not attempt to maintain or service the MultiExact 4100 Analyzer

unless you are trained and know what you are doing. The analyzer must
be maintained by a suitably skilled and competent person.

Do not open or attempt to remove the analyzer cover yourself. If you do,
you will invalidate any warranty on the analyzer, and the analyzer may
not operate safely or provide accurate measurements.

Sample and calibration gases may be toxic or asphyxiant.

Never inspect the inlet filter(s), or service or repair the analyzer while
such gases are still connected to it.
If the analyzer is to be serviced or repaired, it is important that all
pipework is flushed with an inert gas and the analyzer is allowed to freely
vent to local atmosphere.

Read the storage/maintenance section in the AquaXact 1688 appendix

Cleaning the analyzer

When necessary, use a damp (but not wet) cloth to wipe clean the outer surfaces of the
analyzer (to prevent the entry of dust or other particulates into the interior of the analyzer).

Routine checks
You only need to carry out simple maintenance procedures annually. Carry out the
following regular checks to ensure continuous and safe operation of the monitor.

8.2.1 Inspect / replace the fuse

Ensure that the electrical supply is isolated / locked-out from the
analyzer. If you do not, there will be a danger of injury or death from
electric shock.

Fire Hazard: Only use the same type and rated fuse as recommended.

MultiExact 4100 © Servomex Group Limited 2019 89

 If you think that an electrical supply fuse has failed, use the following procedure to inspect
the fuses and replace them if necessary:
1. Open the fuse panel on the rear of the analyzer (Figure 8-1). To do this, carefully
insert a small screwdriver into the gap on the right of the panel and press the clip to
open the panel.

Figure 8-1: Open the fuse panel

Figure 8-2: Fuse panel opened

2. Pull the red fuse holder out of the panel (Figure 8-3).
Both live and neutral lines have fuse protection. The neutral fuse is shown (1 in Figure
8-3); the live fuse is located in the underside of the red fuse holder (2 in Figure 8-3).

90 © Servomex Group Limited 2019 MultiExact 4100

 1

Figure 8-3: Pull out the red fuse holder

3. Remove the top (neutral) fuse from the holder and check the continuity across the
fuse.
If there is continuity, the fuse has not failed, so refit it into the fuse holder.
If there is no continuity, fit a new fuse into the fuse holder.
Make sure the fuses are the correct type and rating. The fuse type and
rating is shown on the rear panel to the left of the mains connector.

Make sure you fit the fuse in the correct position in the fuse holder as
shown in Figure 8-3.

4. Repeat step 3 for the bottom (live) fuse which is located on the underside of the red
fuse holder.
5. Push the fuse holder back into the fuse panel and close the panel door. It will click into
place.

MultiExact 4100 © Servomex Group Limited 2019 91

 Preventative maintenance
To minimize unscheduled analyzer downtime, ensure the proper operation of the analyzer
and to comply with the guidelines of applicable regulatory bodies, we recommend that you
utilize an annual preventative maintenance program for your analyzer.
The preventative maintenance program consists of an annual inspection of the analyzer,
and repair of any faults, to ensure that the analyzer meets its original factory specification.
Contact Servomex or your local Servomex agent to arrange for a preventative
maintenance contract.

92 © Servomex Group Limited 2019 MultiExact 4100

9 Troubleshooting
The following section will help to resolve many of the common operational situations that
occur with the analyser. Try the possible remedies in the order listed.

Error codes
The following codes may be displayed in the event of a problem or error. The table gives a
suitable remedy.

Code Meaning Possible remedy

B: Bad command Internal Software Error Power Cycle

C: Comms fault Data not received from Check transducer cable

transducer

D: Data fault Data not received from Check transducer cable

transducer

E: Out of spec The reading exceeds the Check plumbing

maximum range

S: Calibrating Calibrating Failed Recalibrate

T: Overtemp Transducer temperature is Reduce ambient temperature

over range

X: Electronics fault Critical Electrical Fault Contact Servomex

Jam conditions
See section 5.14 “Configure and use the mA outputs."

9.2.1 Display diagnostics

Instrument diagnostics are provided at the transducer level. They may provide additional
details during transducer troubleshooting for experienced users and service technicians.
The procedure to display diagnostics is below and a more detailed can be found in section
9 Troubleshooting and in the individual transducer Appendices.

> > > > >

MultiExact 4100 © Servomex Group Limited 2019 93

10 Storage and disposal

Storage
Refit any protective plastic covers and place the analyzer and any associated equipment in
its original packaging before storage. Alternatively, seal it inside a waterproof plastic bag,
sack, or storage box.
Store the analyzer and any associated equipment in a clean, dry area. Do not subject it to
excessively hot, cold, or humid conditions (section 7.3).

Disposal
Dispose of the analyzer and any associated equipment safely, and in accordance with all
of your local and national safety and environmental requirements.

Hint: If you send the analyzer to Servomex or your local Servomex agent for
disposal, it must be accompanied by a correctly completed decontamination
certificate and a Return Authorization Number (RAN) (Appendix D).

10.2.1 Disposal in accordance with the Waste Electrical and Electronic Equipment
(WEEE) Directive
The label shown in Figure 10-1 is fitted to the analyzer.

Figure 10-1: The WEEE label

This label identifies that:

• The analyzer is considered to be within the scope of the Waste Electrical and Electronic
Equipment (WEEE).
• The analyzer is not intended for disposal in a municipal waste stream (such as landfill
sites, domestic recycling centers and so on), but must be submitted for material
recovery and recycling in accordance with the local regulations which implement the
WEEE Directive.
For additional information and advice on the disposal of the analyzer in accordance with
the requirements of the WEEE Directive, contact Servomex or your local Servomex agent.

94 © Servomex Group Limited 2019 MultiExact 4100

11 Spares
Do not use spares other than those specified below, and do not attempt
to carry out any maintenance procedures other than those specified in
this manual. If you do, you can damage the analyzer and invalidate any
warranty.
The standard spares available for the analyzer are shown below. You can order these
spares from Servomex or your Servomex agent.

Part number Description

081000KITA ME4100 One Year Service Kit

Filter Element, Fan

External Stainless-Steel Filter Kit

4 Main Fuses (2 per analyzer needed)

Back Panel Connector Set

081000KITB ME4100 Two Year Service Kit

Filter Element, Fan

External Stainless-Steel Filter Kit

4 Main Fuses (2 per analyzer needed)

Back Panel Connector Set

Tubing/Fittings Refurb Kit -Service Center Only

MultiExact 4100 © Servomex Group Limited 2019 95

12 Warranty
Servomex instruments are warranted to be free from defects in workmanship and
materials. Liability under this warranty is limited to servicing, calibrating, and replacing any
defective parts of the instrument returned to an authorized Servomex Service Center for
that purpose. Fuses are specifically excluded from any liability.
This warranty is effective from the date of delivery to the original purchaser. The
equipment must be determined by Servomex to have been defective for the warranty to be
valid.
This warranty applies as follows:
• one year for electronics
• one year for mechanical failures to the transducer
If damage is determined to have been caused by misuse or abnormal conditions of
operation, the owner will be notified, and repairs will be billed at standard rates after
approval.
Servomex Group Limited warrants each instrument manufactured by them to be free from
defects in material and workmanship at the F.O.B. point specified in the order, its liability
under this warranty being limited to repairing or replacing, at the Seller's option, items
which are returned to it prepaid within one year from delivery to the carrier and found, to
the Seller's satisfaction, to have been so defective.
In no event shall the Seller be liable for consequential damages. NO PRODUCT IS
WARRANTED AS BEING FIT FOR A PARTICULAR PURPOSE AND THERE IS NO
WARRANTY OF MERCHANTABILITY.
Additionally, this warranty applies only if: (i) the items are used solely under the operating
conditions and in the manner recommended in the Seller's instruction manual,
specifications, or other literature; (ii) the items have not been misused or abused in any
manner or repairs attempted thereon; (iii) written notice of the failure within the warranty
period is forwarded to the Seller and the directions received for properly identifying items
returned under warranty are followed; and (iv) with return, notice authorizes the Seller to
examine and disassemble returned products to the extent the Seller deems necessary to
ascertain the cause of failure. The warranties stated herein are exclusive. THERE ARE
NO OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, BEYOND THOSE SET
FORTH HEREIN, and the Seller does not assume any other obligation or liability in
connection with the sale or use of said products.

96 © Servomex Group Limited 2019 MultiExact 4100

 Maintenance policy
In cases when equipment fault is suspected, please notify your representative of the
problem and provide them with model and serial numbers.
If the problem cannot be resolved, then ask for a Return Authorization Number (RAN) and
shipping instructions. The issue of an RAN does not automatically imply that the
equipment is covered by our warranty - that will be determined after we receive the
equipment.
Pack the equipment in a suitable box with sufficient padding, include the RAN number on
your paperwork, and send the equipment, prepaid, to the designated address. Servomex
will not accept equipment returned without a RAN, or with reversed shipping or
import/export charges.
If the warranty has expired, or the damage is due to improper use or exposure of the
equipment, Servomex will provide an estimate and wait for approval before commencing
repairs.
For your convenience a Return Authorization Request Form is provided in Appendix D. Fill
out the form and sent it back to Servomex to obtain a RAN.

MultiExact 4100 © Servomex Group Limited 2019 97

Appendix A Options for RS485 / RS232

A.1 Introduction
The MultiExact 4100 has options for RS232 or RS485 serial communications. If RS232 is
purchased, the connection is via the 9-pin D-type RS-232 serial connector on the back
plane (Figure A-1). If RS485 is purchased, the connection is via the RS-485 connector on
the back plane (Figure A-1).
Make sure that the electrical installation of any equipment connected to
the analyzer conforms with all applicable local and national electrical
safety requirements.

The RS232 output is separated from the analyzer mains circuits by

reinforced insulation. The terminals must only be connected to circuits
that are themselves separated from mains voltages by at least reinforced
insulation.

To comply with EMC requirements, you must use a screened cable to

connect to the RS232 output. The screen must also be connected to the
analyzer enclosure.

A.2 Connections

Earth / ground

RS232

RS485

Figure A-1: Rear panel of the analyzer showing RS232 and RS485 connectors

98 © Servomex Group Limited 2019 MultiExact 4100

A.3 Set up parameters

> >

Figure A-2: Serial parameter setup page

Figure A-3: Serial parameter page 2

The serial parameter icons are listed below:

Icon Meaning Function

RS232 communications To select RS232.

RS485 communications To select RS485.

Full Duplex To select full duplex.

Half Duplex To select half duplex.

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 Icon Meaning Function

1 stop bit To set 1 stop bit.

2 stop bits To set 2 stop bits.

Baud rate To set the baud rate.

Parity To set the parity.

RS485 function To assign RS485 function. A second screen

(Figure A-3) displays the following functions:
RS485 function: DF To assign RS485 function to legacy DF
communications communications.

To assign RS485 function to Modbus

RS485 function: Modbus
(Appendix C).

RS485 function: None No RS485 function.

RS485 function: periodic To assign a periodic stream of measurement

stream results of all transducers.

RS485 function: output To set the intervals for the output frequency (in
frequency setup seconds) via a numerical entry screen.

RS485 – Modbus:
To switch on Modbus word swapping.
Word swapping on

RS485 – Modbus:
To switch off Modbus word swapping.
Word swapping off

A.4 Streaming RS232 output

In continuous mode, a data frame is transmitted by the serial output port at a user-defined
interval. The format of the data frame is given in the following tables; however, it is a list of
process variables (fields) preceded by a start character, separated by semi-colons and
terminated by carriage return and line feed, i.e. A;B;C;D;E;F;…..;N;<CR><LF>
The frame frequency and generic communications parameters are configured in the
analyser software. The frame frequency sets up the frequency of transmission of the data
frame down the serial communications port. For example, if the value is set to 15 seconds,
then the output data frame will be transmitted once every 15 seconds. The frequency is set
in steps of one second from 1 to 9999 seconds. If the value is set to zero, the transmission
of data down the serial port stops and will not restart until a non-zero value is entered.

100 © Servomex Group Limited 2019 MultiExact 4100

 Field Number of Function Entry/format
characters

A 8 Date DD-MM-YY
B 8 Time HH:MM:SS
C 2 Analyzer failure and 1st character: F for failure
maintenance fault status 2nd character: M for maintenance
(Spaces = OK)
D 8 Auto-calibration flags: 2 1st character: Group 1, S for sample,
characters for each of the 4 C for calibration gas
calibration groups 2nd character: Group 1, 1 for cal gas
1, 2 for cal gas 2
Repeat for groups 2, 3 and 4
E 2 Number of process 03 to 07. The following fields will be
measurements or variables repeated for each transducer and
any derived measurements. The last
two variables will always be the two
external inputs E1, E2
F 2 Measurement identity e.g. I1, D1, E1
Measurement sequences (see note below)

G 6 Measurement name e.g. Oxygen

H 6 Value e.g. 20.9
I 3 Units e.g.%
J 4 Alarms One character for each alarm.
1, 2, 3, 4 raised = alarm
Space = OK
K 2 Failure and maintenance 1st character: F for failure
fault status 2nd character: M for maintenance
(Spaces = OK)
L 1 Calibration status C in calibration, or space
M 1 Warming up status W in warming up, or space
N 4 Checksum e.g. 096A
- - End code: <CR> and <LF> ASCII code 13 and 10

Table A-1: Serial output data frame, start, measurement and end sequences
Note: Fields F-M are repeated for each measurement (including derived) concluding with
external inputs E1 and E2, before returning to the end sequence of N and the end
codes.

MultiExact 4100 © Servomex Group Limited 2019 101

Appendix B Compliance and standards

B.1 Applicable EU Directives

Low Voltage Directive: 2014/35/EU
Electromagnetic Compatibility (EMC) Directive: 2014/30/EU

B.2 Applicable standards

EN 61010-1:2010
EN 61326-1:2013 / IEC 61326-1:2012

102 © Servomex Group Limited 2019 MultiExact 4100

Appendix C Implementation guide for Modbus
communications

C.1 Introduction
This appendix details the implementation and use of the Modbus protocol in the
MultiExact 4100 analyzer.

C.2 References
Document "MODBUS over Serial Line Specification & Implementation guide V1.0 Nov 02"
Modbus web site modbus.org.

C.3 Modbus setup

The Modbus setup form will allow the user to configure the following parameters:
Default values are in Bold.

Parameter Options Comments

Address 1 to 247 Slave address of unit.

Mode ASCII or RTU Select serial transmission mode.

Baud rate 2400, 4800, 9600, 19200, 38400

Parity Odd, Even, None

C.4 Supported function codes

For simplicity, only the following function codes will be supported:

Function Description Usage

01 Read coils Read calibration status, pump

state, etc.

02 Read discrete inputs Read faults and alarm states.

03 Read holding registers Read settings.

04 Read input registers Read measurements, units, etc.

MultiExact 4100 © Servomex Group Limited 2019 103

 Function Description Usage

05 Write single coil Change modes, perform

calibration etc.

06 Write single register Change single setting.

08 Sub Function 00 = Return query data Diagnostic to test

communications.

16 Write multiple registers Change multiple settings.

C.5 Exception codes

If an error occurs while processing a message one of the following exception codes will be
returned by the instrument:

Code Condition Meaning

01 Illegal function Requested function code is not supported.

02 Illegal data address The combination of data address and transfer

length is invalid for this function.

03 Illegal data value A value contained in the query data field is not an
allowable value. This indicates a fault in the
structure of the remainder of a complex request.
This does NOT mean that a value to be stored in a
register is incorrect as Modbus has no means of
determining what is legal for any register.

04 Slave device failure An unrecoverable error occurred while the unit

was attempting to perform the requested action.

C.6 Addressing
Addresses in Modbus ADU (application data unit), run from 1 – N, whereas addresses in
the Modbus PDU (protocol data unit) run from 0 – N. This appendix gives addresses in the
ADU model. Depending on the particular Modbus master, addresses may have to be
entered as they are given or have 1 subtracted from them. For example, to read register
101 an address of 100 may be needed.

104 © Servomex Group Limited 2019 MultiExact 4100

C.7 Floating point numbers
Floating point numbers (e.g. 12.34, –1012.32, etc.), are digitally represented using the
IEEE–754 format. Single precision floating point numbers are used throughout and they
require 32 bits of data. Since a Modbus register holds 16 bits it takes 2 registers to
represent a floating-point number. We default to having the most significant word of the
float, bits 16 – 31, in the first register, and the least significant word, bits 0 – 15, in the next
register.
Note: This order can be reversed by setting a coil in the system control mapping. Refer to
Section C.9 – Base address 2001, Floating point order. This changes the order of
the Modbus registers when dealing with 32-bit floating point numbers:
0 = Big-endian, e.g. 40001 = high word, 400002 = low word (default)
1 = Little-endian, e.g. 40001 = low word, 400002 = high word

C.8 System data

Supports Function Code

Base Block Base Parameter 1 2 3 4 5 6 8 16

Address Address
Offset

3001 0 0-9 Instrument Serial Number 

10-19 Analyzer Firmware 
3021 1 0-9 Reserved 
10-19 Reserved 
3041 2 0-9 Option Board Digital Firmware 
10-19 Option Board Analog Firmware 
3061 3 0-9 Reserved 
10-19 Bootloader Firmware 
3981 49 0 NumberOfInternalTransducers 
1 NumberOfExternalTransducers 
2 NumberOfTransducers 
3 NumberOfMeasurements 
4 NumberOfAins 
5 NumberOfAouts 

MultiExact 4100 © Servomex Group Limited 2019 105

 Supports Function Code

Base Block Base Parameter 1 2 3 4 5 6 8 16

Address Address
Offset

6 NumberOfAlarms 
7 NumberOfRelays 
8 NumberOfDins 
9 Number of legacy pressure
devices

10 Number of legacy flow alarms 
11 Number of Legacy Heaters 
12 Number of Legacy Sample
Heater

13 Number of Field Buses 
14 Number Of Ovens 
15 Number Of Network Cards 
16 NumberOfResources 

C.9 System Settings

Supports Function Code

Base Block Base Parameter 1 2 3 4 5 6 8 16

Address Address
Offset

2001 0 0 Floating point order  

1 User interface busy 
2 Disable user interface  
3 Audible alarm  
4 ResponseDelay   
5 Language   
6 Date format   
7 Decimal format   

106 © Servomex Group Limited 2019 MultiExact 4100

 Supports Function Code

Base Block Base Parameter 1 2 3 4 5 6 8 16

Address Address
Offset

8 Backlight Time   
9 clock: Hrs   
10 clock: Mins   
11 clock: Seconds   
12 date: Year   
13 date: Month   
14 date: Day   
15 CalLink   
2021 1 0 Temperature Units   
1 Pressure Units   
2 Flow Units   
3 Moisture Units   
4 Distance Units   
5 Current Units   
6 Voltage Units   
7 Resistance Units   
8 Reserved   
9 Reserved   
10 Time Units   

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C.10 System Control
Supports Function Code

Base Block Base Parameter 1 2 3 4 5 6 8 16

Address Address
Offset

1 0 0 Service in Progress  
0=Not In Service Mode, 1=Service Mode.
Instrument MUST be set to Service in Progress before any calibration or override actions are performed.

C.11 Measurements
Supports Function Code

Base Block Base Parameter 1 2 3 4

Address Address
Offset

1001 0 0 Number Of Measurements 

0 1 Repeat (safeguard) 
0-49 2(n-1) + 2 Measurement n 

C.12 Transducer calibration data

Supports Function Code

Base First Block Base Parameter 1 2 3 4 5 6 8 16

Address Block Address
Number Offset

4721 0 Tx (n) 0 AutovalState 

1 AutovalGas 
2 AVFinishing 
3 AVFailState 
4 Number of Cal / Val
Points

5 Select Cal/Val point   
6 LastCal/Val Point n
Reading


108 © Servomex Group Limited 2019 MultiExact 4100

 Supports Function Code

Base First Block Base Parameter 1 2 3 4 5 6 8 16

Address Block Address
Number Offset

8 LastCalPoint n Target 
10 LastCalPoint n Delta 
12 Last Cal point n Time 
13 Last Cal point n Date 
15 Cal point passed/failed 
AVFinishing 0=Not Finishing, 1=Finishing
AVFailState 0=Not in Fail State, 1=In Fail State

C.13 Transducer live info

Supports Function Code

Base First Block Base Parameter 1 2 3 4 5 6 8 16

Address Block Address
Number Offset

4161 0 Tx 0 Transducer Type

(4n-1)

1 Tag Number 
2 Name 
11 Measurement 
13 Pressure
Compensated 
Measurement
15 Filtered Measurement 
17 Transducer
temperature

4181 1 Tx 0 Alarm Active
(4n)

1 Fault 
2 Service in progress 
3 Out of Specification 

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 Supports Function Code

Base First Block Base Parameter 1 2 3 4 5 6 8 16

Address Block Address
Number Offset

4 Maintenance required 
5 Transducer
maintenance fault

6 Transducer error 
7 Transducer fatal fault 
8 WarmingOn 
9 Reserved 
10 Reserved 
11 Calibration fault 
12 Communication fail 
13 Transducer not
detected

14 Autoval/cal failed 
15 Remote calibration/val
denied

4201 2 Tx 0 Clipping Active
(4n+1)

1 Remote service in
progress

2 Transducer calibration
mode

3 Auto validation /
calibration

4 Incorrect transducer
type


110 © Servomex Group Limited 2019 MultiExact 4100

C.14 Transducer settings
Supports Function Code

Base First Block Base Parameter 1 2 3 4 5 6 8 16

Address Block Address
Number Offset

4481 0 Tx (n) 0 Name 

9 Units 
4561 4 0 Reserved   
2 Reserved   
4 Unit selection (scaling
Factor)
  
6 PMR 
8 Cross Interference
correction
  
10 Reserved

4641 112 0 Reserved   

1 Reserved   
3 Reserved   
4 Reserved   
6 Reserved   
7 Reserved   
9 Reserved   
10 Reserved   
12 Reserved   
13 Reserved   
15 Reserved   
16 Reserved   

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C.15 Resource settings
Supports Function Code

Base First Block Base Parameter 1 2 3 4 5 6 8 16

Address Block Address
Number Offset

9081 0 Relay 0 Active State

(n)
  
1 Override State   
2 Override   
3-19 Reserved
9721 32 Relay 0-19 Reserved
(n)

C.16 Resource live info

Supports Function Code

Base First Block Base Parameter 1 2 3 4 5 6 8 16

Address Block Address
Number Offset

8741 0 0 0 Chassis temperature  

C.17 Transducer control

Supports Function Code

Base Block Base Parameter 1 2 3 4 5 6 8 16

Address Address
Offset

4001 0 0 Calibration mode on/off  

1 Start auto val 
2 Stop auto val 
3 Capture and enable baseline
subtraction
 
4021 1 0 Invoke calibration n   
1 Calibration point n gas 
2 Sample Gas selection   

112 © Servomex Group Limited 2019 MultiExact 4100

Appendix D Profibus
This appendix contains installation and operation instructions and data tables available
with the Profibus option.

D.1 Safety

Read the rest of this manual carefully before you use this appendix.

D.2 Description
The Profibus option adds DPv0 synchronous and DPv1 asynchronous communication
capabilities to the MonoExact 4100 Analyser. The Profibus option board provides the
following features:
• Supports DPv0/DPv1 profibus communication with RS485 transmission.
• DPv1 communications with class I and class II Master devices.
• Separate DPv0 modules to optimize bus load.
• Profibus Address can be set from the User Interface.

MultiExact 4100 © Servomex Group Limited 2019 113

D.3 Electrical installation
Follow the Profibus Installation Guidelines when connecting the
Profibus.

Profibus

Figure 12-1: Profibus connection on rear of the analyzer

There are no internal termination resistors, if the device is at the end of

the segment, termination resistors should be on the connector, or the
segment should have an active termination unit.

1. Use recommended Profibus cable, optimized for RS485 transmission.

2. Standard Profibus 9-pin sub-D connector is used for profibus, the connector is labelled
as “Profibus” on the back of the analyzer.

114 © Servomex Group Limited 2019 MultiExact 4100

 Profibus connector (Comms 1)

Pin No Signal Definition

3 TxD-P Data line plus (B-Line)

4 RTS PROFIBUS Ready To Send signal
5 DGND Data Ground
6 VP +5V supply for terminating resistors
8 TxD-N Data line minus (A-Line)
Case Shield Ground Connection

3. To ensure correct operation follow the Profibus Installation Guidelines. For information
on the profibus installation guidelines, refer to www.profibus.com.

D.4 Profibus settings

D.4.1 Confirming Profibus availability

If the analyzer was ordered with the Profibus option, the Profibus connector will be
populated and its presence confirms the unit is configured for serial communications via
Profibus.

D.4.2 Setting the Profibus address

The default profibus address for the analyser is set to 126.
Use the following feature to change the profibus address of the analyser.

> > >

After changing the address, turn the unit off and on again for it to respond to the new
address.

MultiExact 4100 © Servomex Group Limited 2019 115

D.4.3 Monitoring profibus line status
The user interface provides information on the profibus line status.
The three available reports are:

Wait for parameterization: There are no communications between the analyser and the
profibus master device.

Wait for configuration: Initial parameterization message received, waiting for

configuration data from the profibus master.

Data exchange: The analyser and the profibus master device are
communicating, using DPv0 cyclic messages.

D.5 Profibus DPV0 features

D.5.1 DPv0 modules

The synchronous messaging structure of the DPv0 network requires all variables to be
repeated in every message. This means the PLC must be programmed to parse incoming
and outgoing messages to extract required data. These protocol limitations mean that only
frequently required parameters, which are important to be remotely accessible, are made
available for DPv0 access.
The MultiExact 4100 is capable to operate with different module configurations enabling
the user to optimize network traffic. For example, if detailed status information is not
required, the user can choose to omit the Measurement Status modules in the
configuration.
The analyser can support up to 8 modules, and the user can choose to include these
modules in any order. The Profibus master can configure the MultiExact 4100 to include
the following modules:

Module name Type Size

Measurement 1 Input and Output 6 Input, 6 Output Bytes

Measurement 2 Input and Output 6 Input, 6 Output Bytes
Measurement 3 Input and Output 6 Input, 6 Output Bytes
Measurement 4 Input and Output 6 Input, 6 Output Bytes
Measurement 1 Status Input 6 Input Bytes
Measurement 2 Status Input 6 Input Bytes
Measurement 3 Status Input 6 Input Bytes
Measurement 4 Status Input 6 Input Bytes

116 © Servomex Group Limited 2019 MultiExact 4100

 Example configuration 1:

Slot Module Input byte data offset Output byte data offset

1 Measurement One 0 0
2 Measurement One Status 6 6
3 Measurement Two 12 12

Example configuration 2:

Slot Module Input byte data offset Output byte data offset
1 Measurement Three 0 0
2 Measurement One 6 6
3 Measurement One Status 12 -
4 Measurement Two 18 12
5 Measurement Two Status 24 -

D.6 Profibus master device configuration

Refer to your profibus master device’s operator manual to configure DPv0 communications
with the MultiExact 4100.
NGIC3218.gsd can be used as the GSD file to configure the master device. A CD, which
contains this file, is provided with the analysers that include the profibus option. The file
can also be downloaded from “www.servomex.com “.

D.6.1 Data format

Endianness: All data transfers are word aligned, and the analyser uses
Big-Endian order, as specified in profibus standards. In Big-
Endian order, the Most Significant Byte (HI) comes before
the Least Significant Byte (LOW). Bit order follows the same
rule and bit 0, is the least significant bit.

Floating Point Numbers: All floating-point numbers (e.g. 12.34, -1012.32, etc.), are
digitally represented using the IEEE-754 format. Single
precision floating point numbers are used throughout and
since they require 32 bits of data, they occupy 2 words. The
most significant word is transferred first.

Low/Hi Byte: The LOW byte of a word is the least significant byte. The
Most significant Byte is called the HIGH Byte.

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D.6.2 Measurement module data map
Measurement modules contain measurement data related to the measurement modules.
All four module mappings are the same.

Profibus DPv0 inputs

Word # Word R/W Name

0 2 R Measurement as seen on the measurement

display. 32 -bit Floating point data in IEEE-754
format.
2 1 R Status Word (See Below)

Measurement status word

Byte Bit Name Definition

0 Warming State 0=Not warming; 1=Warming.

1 Heater Fault 0=normal; 1=fault
2 Sample Heater Fault 0=normal; 1=fault
3 Calibration Fault 0=normal; 1=fault
4 Communication alarm 0=normal; 1=fault
LO 5 Transducer not detected 0=transducer detected; 1=transducer
not detected
6 Autoval/cal failed An autocal or autoval operation has
failed to complete
7 Remote calibration/val denied 0=normal; 1=A remote request for
calibration or validation has been
denied
0 Alarm 0=normal; 1=alarm active
1 Fault 0=normal; 1=fault
2 Service in Progress 0=normal; 1=service in progress
HI 3 Out of Specification 0=normal; 1=out of specification
4 Maintenance Required 0=normal; 1=maintenance required
5 Transducer maintenance fault 0=normal; 1=transducer maintenance
fault

118 © Servomex Group Limited 2019 MultiExact 4100

 Measurement status word

Byte Bit Name Definition

6 Transducer error 0=normal; 1=Transducer is indicating

an error code
7 Transducer fatal fault 0=normal; 1=Transducer has identified
a condition requiring return for service

Profibus DPv0 outputs

Word Byte Bit R/W Name

LOW 0-7 W Reserved

0 W Calibration mode on/off (Tx control)
0 1 W Start auto validation (Tx control)
HI
2 W Stop auto validation
3 W Enable baseline subtraction
1 W Invoke calibration n
2 W Sample Gas Selection n

D.6.3 Measurement status data map

Measurement Status modules, contains status related to measurements. All four module
mappings are the same.

Profibus DPv0 inputs

Word
# Words R/W Name
offset

0 1 R Calibration and Validation Word (See Table

Below)
1 1 R Calibration point n gas
2 1 R Transducer status word 1

MultiExact 4100 © Servomex Group Limited 2019 119

 Calibration and validation status word

Byte Bit Name Definition

000=Idle;
001=Pre-warning;
0-2 Auto Validation State 010=Inerting;
011=Flushing;
100=Validating
LO
000=zero gas;
3-5 Auto Validation Gas 001=span gas;
011=sample gas
6 Auto Validation finishing 0=not finishing; 1=finishing
7 Auto Validation fail state 0=normal, 1=failed
0 0= off (normal);
Calibration mode on/off 1= on (alarms masked, jamming etc).
Write 1 to turn calibration mode on.

HI 1 Cal point passed/failed 0= failed; 1= passed

2 Reserved Reserved
3 Enable Baseline Subtraction 0=disabled; 1=enabled
4-7 Reserved Reserved

120 © Servomex Group Limited 2019 MultiExact 4100

D.6.4 DPv1 communications
The analyser is able to communicate using DPv1 asynchronous profibus communications
with Class I and Class II masters. The following table shows the available data for DPv1
communication with Index and Slot numbers.
The user module/slot configuration on the profibus master device will not affect the DPv1
slot numbers, only Slot 1 is used.
Write requests are only accepted if the specified data lengths in the requests are same as
the data lengths defined in slot/index table.

Slot Index R/W # Words Data

1 1 R 72 Measurement 1 Data
1 2 R/W 34 Measurement 1 Control
1 11 R 72 Measurement 2 Data
1 12 R/W 34 Measurement 2 Control
1 21 R 72 Measurement 3 Data
1 22 R/W 34 Measurement 3 Control
1 31 R 72 Measurement 4 Data
1 32 R/W 34 Measurement 4 Control
1 240 R/W 8 Resource Control
1 241 R 32 Relay Data
1 242 R 21 Resource Data
1 243 R/W 96 Relay Settings
1 250 R 20 System Data
1 251 R 18 System Settings

The field definitions for these indexed data spaces follow sequentially (definitions within a
table also follow as commented).

MultiExact 4100 © Servomex Group Limited 2019 121

 Measurement data 1 - 4

Word Name Comments

0 Tag Number 16-bit user tag for this measurement

1-9 Name Text Name for measurement 18 bytes
10-11 Measurement 32-bit IEEE float of displayed measurement
12-13 Pressure compensated Pressure compensated measurement
14-15 Filtered measurement Filtered measurement
16-17 Temperature Chassis temperature
Defined in Faults & Alarms table
18-19 Faults and Alarms
immediately below
20 Auto Validation State Defined in Calibration 1-4 table below
21 Auto Validation Gas Defined in Calibration 1-4 table below
22 Auto Validation Finishing Defined in Calibration 1-4 table below
23 Auto Validation Fail State Defined in Calibration 1-4 table below
24 Number of Cal / Val Points Defined in Calibration 1-4 table below
25 Select Cal/Val Point* Defined in Calibration 1-4 table below
26-27 Last Cal/Val Point n reading
28-29 Last Cal Point n Target 32-bit float
30-31 Last Cal Point n Delta 32-bit float
32 Last Cal Point n Time 16-bit integer (hhmm)
33-34 Last Cal Point n Date[2] 32-bit integer (yymmdd)
35 Cal point passed/failed

122 © Servomex Group Limited 2019 MultiExact 4100

 Measurement faults and alarms

Word Byte Bit Name Comments

0 Warming On
1 Heater fault
2 Sample heater fault
3 Calibration fault
LOW
4 Communication fail
5 Transducer not detected
6 Autoval / cal failed
7 Remote calibration/val denied
0
0 Alarm Active
1 Fault
2 Service in progress
3 Out of specification
HI
4 Maintenance required
5 Transducer maintenance fault
6 Transducer error
7 Transducer fatal fault
LOW 0-7 Reserved
0 Clipping Active
1 Remote service in progress
1 2 Transducer calibration mode
HI
3 Auto validation/calibration
4 Incorrect transducer type
5-7 Reserved

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 Measurement 1-4 control

Word Byte Bit Name Comments

0 HI 0 Calibration mode on/off

1 Start auto validation
2 Stop auto validation
3 Enable baseline subtraction
4-7 Reserved
LOW 0-7 Reserved
1 1 Invoke calibration n
2 2 Calibration point n gas
3 3 Sample Gas Selection
4 4 Select Cal/Val point
5 Cross Interference correction/
5-6
GSF
7-16 6 Reserved

Resource control 1 - 4

Byte Name Comments

0 cLegacy Pressure 1[8] Defined in Legacy Pressure n table

1 cLegacy Pressure 2[8]
2 cLegacy Pressure 3[8]
3 cLegacy Pressure 4[8]
4 cLegacy Flow 1[8] Defined in legacy flow n table
5 cLegacy Flow 2[8]
6 cLegacy Flow 3[8]
7 cLegacy Flow 4[8]

124 © Servomex Group Limited 2019 MultiExact 4100

 Legacy pressure n

Bit Name Comments

0 Calibrate pressure mode

1 Calibrate pressure low
2 Calibrate pressure high

Legacy flow n

Bit Name Comments

0 Calibrate flow mode

1 Calibrate zero flow
2 Calibrate normal flow

Relay data

Bit Name Comments

0 iRelay 01 status[8] (State-CardNotDetected-ServiceInProgress)

: iRelay n status[8]
31 iRelay 32 status[8]

Relay info n

Bit Name Comments

0 State
1 Card not detected
2 Service in progress

MultiExact 4100 © Servomex Group Limited 2019 125

 Resource data (Slot 1 Index 242)

Byte Name Comments

0 iAOUT 1 status[8]
1 iAOUT 2 status[8]
2 iAOUT 3 status[8]
3 iAOUT 4 status[8]
4 iAIN 1 status[8]
5 iAIN 2 status[8]
6 iAIN 3 status[8]
7 iAIN 4 status[8]
8 iDin Card Not Detected[8]
9 iLegacy Pressure 1 status [8]
10 iLegacy Pressure 2 status [8]
11 iLegacy Pressure 3 status [8]
12 iLegacy Pressure 4 status [8]
13 iLegacy Flow Alarm 1 status[16]
14 iLegacy Flow Alarm 2 status[16]
15 iLegacy Flow Alarm 3 status[16]
16 iLegacy Flow Alarm 4 status[16]
17-20 Chassis Temperature

126 © Servomex Group Limited 2019 MultiExact 4100

 Resource data (Slot 1 Index 243)

Byte Name Comments

0 iRelay 01 Active State Rsc settings

1 iRelay 01 Override State
2 iRelay 01 Override
3 iRelay 02 Active State
4 iRelay 02 Override State
5 iRelay 02 Override
: iRelay n Active State
: iRelay n Override State
: iRelay n Override
93 iRelay 32 Active State
94 iRelay 32 Override State
95 iRelay 32 Override

System data (Slot 1, Index 250)

Word Name Comments

0-9 hInstrument Serial Number[10] Sys Data

MultiExact 4100 © Servomex Group Limited 2019 127

 System settings (Slot 1, Index 251)

Word Name Comments

0 hService in Progress Sys Control

1 System Controls Sys Settings
2 hResponse Delay
3 hClock: Hrs
4 hClock: Mins
5 hClock: Seconds
6 hDate: Year
7 hDate: Month
8 hDate: Day

System controls word

Byte Bit Name Definition

LOW 0-7 Reserved
0 Floating point order
1 User Interface busy
HI
2 Disable user interface
3-7 Reserved

128 © Servomex Group Limited 2019 MultiExact 4100

D.7 Troubleshooting

D.7.4 The analyzer is not detected by the profibus master device

• Check that the profibus cable is connected to the analyser, and the master device.
• Check that the termination resistors on the end points of the network are active.
• Check that the analyser node address is set up correctly on the master device.
Settings →
• Check that there are no other devices configured to use the same address as the
analyser.
• Make sure that if there is more than one master device on the system, the correct
master device is configured and connected to the analyser.
• On the profibus master device, make sure that the correct gsd file has been used to
configure the analyser, and at least one module is included in the configuration. Refer
to your master device's manual to make sure all steps for the configuration have been
followed.
• Some profibus master devices are configured to stop reporting cyclic data as soon as
an extended diagnostic error message is received. In this case either these faults have
to be cleared on the analyser, or the master device has to be configured to continue
normal operation when diagnostic bits are reported.
• Make sure that the profibus baud rate selected at the profibus master device, is suitable
for the cabling setup.
• Make sure that the profibus master is running.
• Using the Status menu on the analyser, make sure that there is no "Profibus card not
detected" fault. This fault will require servicing of the analyser - Contact Servomex or
your local Servomex representative.

D.7.5 The communication starts, but there are frequent line drops
• Make sure that the ‘Profibus Cabling Guidelines’ have been followed. Refer to
www.profibus.com for the latest guidelines.
• If possible decrease the network baudrate.

MultiExact 4100 © Servomex Group Limited 2019 129

Appendix E Return Authorization Request
Servomex must approve and sign a Return Product Authorization Number (RPA) to any
instrument being returned. The RPA must appear on all paperwork and packaging.
The issuance of a RPA does not automatically imply that the instrument is covered by our
warranty.
In order to serve you better and to protect our employees from any potentially hazardous
contaminants, Servomex must return, unopened and at the sender’s expense, all items
that do not have a RPA.
OSHA Hazard Communication Standard 29CFR 1920.1200 mandated that we take
specific steps to protect our employees from exposure to potential hazards. Therefore, a
letter certifying that the equipment has been decontaminated must accompany all
equipment exposed to hazardous contamination.

130 © Servomex Group Limited 2019 MultiExact 4100

 To obtain a RPA, fill out this form and email it to americas_service@servomex.com or call
Toll Free: +1 800 862 0200.

Customer information:

Company name:

Address:

Contact name:

Phone:

Fax:

Equipment information:

Part or model number: MultiExact 4100

Serial number:

Original purchase date:

PO number:

Reason for return:

(Failure and hook-up
description if
applicable)

Process material(s)
and/or environments
(including radiation) to
which the equipment
has been exposed:

Has the equipment

been decontaminated?

Does a letter stating

that the equipment has
been decontaminated
accompany the
equipment?

MultiExact 4100 © Servomex Group Limited 2019 131

Appendix F Transducer FSD values
Transducer FSD

GFX1210 CO High sensitivity – low range 50vpm CO

GFX1210 CO High sensitivity 500vpm CO
GFX1210 CO2 Standard sensitivity 500vpm CO2
GFX1210 CO2 High sensitivity 100vpm CO2
GFX 1210 CH4 High sensitivity 500vpm CH4
GFX 1210 N2O High sensitivity 500vpm N2O
IR 1520 100% CO2 100% CO2
IR 1520 50% CO2 50% CO2
IR 1520 25% CO2 25% CO2
IR 1520 10% CO2 10% CO2
IR 1520 5% CO2 5% CO2
IR 1520 2.5% CO2 2.5% CO2
IR 1520 1% CO2 1% CO2
IR 1520 0.5% CO2 0.5% CO2
IR 1520 0.25% CO2 0.25% CO2
IR 1522 10% CO 10% CO
IR 1522 2.5% CO 2.5% CO
IR 1522 1% CO 1% CO
Pm 1158 O2 Control 100% O2
Pm Purity O2 100% O2
Zirconia 704 O2 Trace 210000vpm O2
plus indicative reading above 21% O2

Table 12-1: Transducer FSD values

132 © Servomex Group Limited 2019 MultiExact 4100

Appendix G Infrared (IR) transducers specific
information

G.1 IR transducer low and high calibration

Typically zero grade nitrogen is recommended for low calibration.
It is recommended that the high calibration gas is in the range 80 to 110% of the
transducer's FSD.

Gas transducer module Low calibration High calibration

IR transducer Weekly Daily

Table G-1: Recommended calibration periods for IR transducers

Gases measured 1521 CO2

1522 CO

Range See Table G-3

Minimum recommended output range 80% of selected range
Intrinsic error 1% of selected range
Linearity error 1% of selected range
Repeatability 1% of selected range
Response (T90) <20 seconds at 200 ml/min
Zero drift / week 2% of selected range
Span drift / day 1% of selected range
Output fluctuation (peak to peak) 0.5% of selected range or 1% of
reading, whichever is the larger.
Ambient pressure coefficient 0.2% of reading per mbar
Ambient temperature coefficient / 10 °C change 1% of selected range ± <2.0% of
reading
Inlet sample pressure effect from 2 to 8 psig 1.5% of selected range or <3% of
reading, whichever is the larger.
Sample flow effect range 50 to 200 ml/min 1.5% of selected range or <3% of
reading, whichever is the larger.

Table G-2: MultiExact 4100 IR transducer performance specification

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 Gases measured Full scale measurement range (%)

0.25 0.5 1.0 2.5 5 10 25 50 100

1520 CO2         
1522 CO   
Table G-3: MultiExact 4100 IR measurement ranges

134 © Servomex Group Limited 2019 MultiExact 4100

Appendix H Paramagnetic transducer information
Gas transducer module Low calibration High calibration

Paramagnetic transducer (purity) Monthly Weekly

Paramagnetic transducer (other) Weekly Weekly

Table H-1: Recommended calibration periods for paramagnetic transducers

Transducer FSD

Pm O2 Control 100% O2

Pm Purity O2 100% O2

Zirconia 704 O2 Trace plus indicative reading above 21% O2 210000 vpm O2

Table H-2: Paramagnetic transducer FSD values

Gases measured O2 control O2 purity

Range 0 – 100% 0 – 100%
Minimum recommended output range 0 – 5% 0 – 0.5%
Intrinsic error < 0.15% < 0.01%
Linearity error < 0.05% < 0.05%
Inherently linear, dependent on calibration
gases
Repeatability < 0.1% < 0.01%
Response (T90) < 15 s at 200 ml/min < 12 s at 200 ml/min
Zero drift / week < 0.05% O2 < 0.01% O2
Span drift / week < 0.1% O2 < 0.02% O2
Output fluctuation (peak to peak) < 0.05% O2 < 0.01% O2 (in the
range 99 – 100%)
Cross sensitivity No effects in target applications
Ambient pressure coefficient Directly proportional to <0.003% of reading for
analyzer vent a 1% change in
pressure analyzer vent pressure

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 Gases measured O2 control O2 purity

Ambient temperature coefficient / 10 1% of selected range 0.2% of selected range

°C change or 0.1% O2 or 0.02% O2
Inlet sample pressure effect from 2 to < 2% of selected < 0.1% O2
8 psig range or 0.1% O2,
whichever is the
larger.
Sample flow effect range 50 to 200 < 2% of selected < 0.1% O2
ml/min range or 0.1% O2,
whichever is the
larger.

Table H-3: MultiExact 4100 paramagnetic transducer performance specification

H.1 Overview of measurement errors for paramagnetic O2 transducer

For an O2 transducer, the composition of any typical background gas in the gas sample will
have an impact on the analyzer measurement accuracy.
Table H-4 gives 4 examples of cross-interference errors (O2 measurement errors) in gases
which contain 100% of a specific background gas, for an analyzer which has been 'Lo'
calibrated with N2 (nitrogen) and 'Hi' calibrated with O2.

Background gas Error

Argon -0.22%
Carbon dioxide -0.26%
Halothane -1.93%
Helium -0.29%

Table H-4: Example cross-interference measurement errors

Note that the error is directly proportional to the concentration of the background gas in the
sample being measured and in most cases can be ignored. A detailed listing of these
measurement errors for a wide variety of background gases are listed in section H.2.
XINT is a reported concentration adjustment that can be set in the Paramagnetic
Measurement menus. It is a scaling factor that is used to correct the current transducer
reading. The default value is 1.0. If required the operator can change this value to
compensate for the background gas. For example: If you are measuring oxygen in a
background of carbon dioxide -0.26 should be entered as the XINT value.

136 © Servomex Group Limited 2019 MultiExact 4100

 Figure H-1: XINT icon

If XINIT compensation is to be used, care must be taken to ensure that the value used for
the background gases is correct. Also, during a calibration, no XINT compensation is
applied and it is assumed that the calibration gas sample has negligible cross-interference.

Do not install the unit in places subject to extreme mechanical vibration

or shock. If you do, measurements may not be accurate, or the analyzer
may be damaged.

H.2 Pressure compensation for paramagnetic O2 transducer

Note: The MultiExact 4100 in general does not provide pressure compensation; it
must be calibrated at the process flow and pressure conditions under which it
is used.

The O2 purity measurement does provide pressure compensated and instructions for
enabling the pressure compensated measurements are below.

> >

Figure H-1: O2 pressure compensation screen

MultiExact 4100 © Servomex Group Limited 2019 137

 Figure H-2: mA output screen

Simply use the off and on icons to activate pressure compensation. A pressure
sensor within the sample stream will correct all O2 measurements for the difference in
pressure recorded during the last span calibration and live measurements.
So, with pressure compensation on all sample measurements will be normalized to the
pressure recorded during the last span calibration thereby ensuring the most accurate
measurement possible is made by the analyzer.

138 © Servomex Group Limited 2019 MultiExact 4100

H.2 Cross interference offsets (for paramagnetic transducer)

Pure gas Formula Molar Cross interference offsets

mag. susc
x 10-6 Control = 20 °C Purity = 60 °C

20 °C 50 °C 60 °C 110 °C

Acetaldehyde CH2CHO –22.70 –0.31 –0.34 –0.35 –0.40

Acetic acid CH3CO2H –31.50 –0.56 –0.62 –0.64 –0.74
Acetone CH3COCH3 –33.70 –0.63 –0.69 –0.71 –0.82
Acetylene HCCH –20.80 –0.25 –0.28 –0.29 –0.33
Acrylonitrile CH2=CHCN –24.10 –0.35 –0.39 –0.40 –0.46
Allyl alcohol CH2CHCH2OH –36.70 –0.71 –0.79 –0.81 –0.93
Ammonia NH3 –18.00 –0.17 –0.19 –0.20 –0.23
Argon Ar –19.60 –0.22 –0.24 –0.25 –0.29
Benzene C6H6 –54.84 –1.24 –1.36 –1.41 –1.62
Boron chloride BCl3 –59.90 –1.38 –1.53 –1.57 –1.81
Boron trifluoride BF3 –19.00 –0.20 –0.22 –0.23 –0.26
Bromine Br2 –73.50 –1.78 –1.96 –2.02 –2.32
1,2 Butadiene C4H6 –35.60 –0.68 –0.75 –0.77 –0.89
1,3 Butadiene C4H6 –30.60 –0.54 –0.59 –0.61 –0.70
N-Butane C4H10 –50.30 –1.11 –1.22 –1.26 –1.45
iso-Butane (CH3)2CHCH2 –51.70 –1.15 –1.26 –1.30 –1.50
1 Butene CH3CH2CH=CH2 –41.10 –0.84 –0.93 –0.96 –1.10
N–Butyl acetate CH3COOC4H9 –77.50 –1.89 –2.09 –2.15 –2.47
iso–Butylene (CH3)2CH=CH2 –44.40 –0.94 –1.03 –1.06 –1.22
1 Butyne (Ethylacetylene) CH3C3H2 –43.50 –0.91 –1.00 –1.03 –1.19
Carbon dioxide CO2 –21.00 –0.26 –0.29 –0.30 –0.34
Carbon disulphide CS2 –42.20 –0.87 –0.96 –0.99 –1.14
Carbon monoxide CO –9.80 0.06 0.07 0.07 0.08
Carbon tetrachloride CCl4 –66.60 –1.58 –1.74 –1.79 –2.06
Carbon tetrafluoride CF4 –31.20 –0.55 –0.61 –0.63 –0.72

MultiExact 4100 © Servomex Group Limited 2019 139

Pure gas Formula Molar Cross interference offsets
mag. susc
x 10-6 Control = 20 °C Purity = 60 °C

20 °C 50 °C 60 °C 110 °C

Chlorine Cl2 –40.50 –0.82 –0.91 –0.94 –1.08

Chloroethanol ClCH2CH2OH –51.40 –1.14 –1.25 –1.29 –1.49
Chloroform CHCl3 –59.30 –1.37 –1.51 –1.55 –1.78
Cumene (CH3)2CHC6H5 –89.53 –2.24 –2.47 –2.55 –2.93
Cyclohexane C6H12 –68.13 –1.62 –1.79 –1.84 –2.12
Cyclopentane C5H10 –59.18 –1.36 –1.50 –1.55 –1.70
Cyclopropane C3H6 –39.90 –0.81 –0.89 –0.92 –1.05
Diacetylene C4H2 –37.50 –0.74 –0.81 –0.84 –0.96
Dichloroethylene (CHCl)2 –49.20 –1.07 –1.18 –1.22 –1.40
Diethyl ether (C2H5)2O –55.10 –1.25 –1.37 –1.41 –1.63
2,2 Difluoro 1 chloroethane CClH2CHF2 –52.40 –1.17 –1.29 –1.33 –1.52
1,2 Difluoro 1,2 CFCl=CFCl –60.00 –1.39 –1.53 –1.58 –1.81
dichloroethylene
Difluoro dichloro methane CCl2F2 –52.20 –1.16 –1.28 –1.32 –1.5
(Freon 12)
Dimethoxy methane CH2(OCH3)2 –47.30 –1.02 –1.12 –1.16 –1.33
Dimethylamine (CH3)2NH –39.90 –0.81 –0.89 –0.92 –1.05
Dimethylether CH3OCH3 –26.30 –0.41 –0.46 –0.47 –0.54
Dimethylethylamine (CH3)2NC2H5 –63.60 –1.49 –1.64 –1.69 –1.95
Enflurane (Ethrane) C3H2F5ClO –80.10 –1.97 –2.17 –2.24 –2.57
Ethane C2H6 –26.80 –0.43 –0.47 –0.49 –0.56
Ethanol C2H5OH –33.60 –0.62 –0.69 –0.71 –0.82
Ethyl acetate CH3COOC2H5 –54.20 –1.22 –1.34 –1.39 –1.59
Ethyl amine C2H5NH2 –39.90 –0.81 –0.89 –0.92 –1.05
Ethyl benzene C6H5C2H5 –77.20 –1.88 –2.08 –2.14 –2.46
Ethyl bromide C2H5Br –54.70 –1.23 –1.36 –1.40 –1.61
Ethyl chloride C2H5Cl –46.00 –0.98 –1.08 –1.12 –1.28

140 © Servomex Group Limited 2019 MultiExact 4100

 Pure gas Formula Molar Cross interference offsets
mag. susc
x 10-6 Control = 20 °C Purity = 60 °C

20 °C 50 °C 60 °C 110 °C

Ethylene C2H4 –18.80 –0.20 –0.22 –0.22 –0.26

Ethylene glycol (CH2OH)2 –38.80 –0.77 –0.85 –0.88 –1.01
Ethylene oxide (CH2)2O –30.70 –0.54 –0.60 –0.61 –0.71
Ethyl mercaptan C2H5OSO3H –47.00 –1.01 –1.11 –1.15 –1.32
Fluorochlorobromomethane CFClBr –58.00 –1.33 –1.46 –1.51 –1.74
Fluorodichloromethane CHCl2F –48.80 –1.06 –1.17 –1.21 –1.39
(Freon 21)
Fluroxene CF3CH2OCHCH2 –56.70 –1.29 –1.42 –1.47 –1.69
Freon 114 C2Cl2F4 –77.40 –1.89 –2.08 –2.15 –2.47
Furan C4H4O –43.09 –0.90 –0.99 –1.02 –1.17
Germanium tetrachloride GeCl4 –72.00 –1.73 –1.91 –1.97 –2.26
Halothane C2HBrClF3 –78.80 –1.93 –2.13 –2.19 –2.52
Helium He –1.88 0.29 0.32 0.33 0.38
N–Heptane C7H16 –85.24 –2.12 –2.33 –2.40 –2.76
N–Hexane C6H14 –73.60 –1.78 –1.96 –2.02 –2.32
Hydrogen H2 –3.98 0.23 0.26 0.26 0.30
Hydrogen bromide Br –35.30 –0.67 –0.74 –0.76 –0.88
Hydrogen chloride HCl –22.60 –0.31 –0.34 –0.35 –0.40
Hydrogen cyanide HCN –14.50 –0.07 –0.08 –0.08 –0.09
Hydrogen iodide HI –48.20 –1.05 –1.15 –1.19 –1.37
Hydrogen selenide H2Se –39.20 –0.79 –0.87 –0.89 –1.03
Hydrogen sulphide H2S –25.50 –0.39 –0.43 –0.44 –0.51
Isoflurane (Forane) C3H2F5ClO –80.10 –1.97 –2.17 –2.24 –2.57
Isoprene C5H8 –44.80 –0.95 –1.04 –1.08 –1.24
Ketene CH2CO –15.70 –0.11 –0.12 –0.12 –0.14
Krypton Kr –28.80 –0.49 –0.54 –0.55 –0.63
Methane CH4 –17.40 –0.16 –0.17 –0.18 –0.20

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Pure gas Formula Molar Cross interference offsets
mag. susc
x 10-6 Control = 20 °C Purity = 60 °C

20 °C 50 °C 60 °C 110 °C

Methanol CH3OH –21.40 –0.27 –0.30 –0.31 –0.35

Methoxyfluorane CHCl2CF2OCH3 –87.10 –2.17 –2.39 –2.47 –2.83
Methyl acetate CH3COCH3 –42.60 –0.88 –0.97 –1.00 –1.15
Methyl cyclopentane C6H12 –70.20 –1.68 –1.85 –1.91 –2.20
Methylene chloride CH2Cl2 –46.60 –1.00 –1.10 –1.14 –1.31
Methylethlyketone CH3COCH2CH3 –45.50 –0.97 –1.07 –1.10 –1.26
Methyl fluoride CH3F –25.50 –0.39 –0.43 –0.44 –0.51
Methyl formate HCOOCH3 –32.00 –0.58 –0.64 –0.66 –0.75
Methyl iodide CH3I –57.20 –1.31 –1.44 –1.48 –1.71
Methyl iso–butyl ketone C4H9COCH3 –69.30 –1.66 –1.82 –1.88 –2.16
(MIBK)
Methyl mercaptan CH3SH –35.30 –0.67 –0.74 –0.76 –0.88
Molybdenum hexafluoride MoF6 –26.00 –0.40 –0.45 –0.46 –0.53
Monochlorobenzene C6H5Cl –70.00 –1.68 –1.85 –1.90 –2.19
Neon Ne –6.70 0.15 0.17 0.17 0.20
Nitric oxide NO 1461.00 42.56 42.96 42.94 41.62
Nitrobenzene C6H5NO2 –61.80 –1.44 –1.59 –1.63 –1.88
Nitrogen N2 –12.00 0.00 0.00 0.00 0.00
Nitrogen dioxide NO2 150.00 5.00 16.00 20.00 35.00
Ortho–Nitrotoluene C6H4CH3NO2 –72.30 –1.74 –1.92 –1.98 –2.28
para–Nitrotoluene C6H4CH3NO2 –76.90 –1.88 –2.07 –2.13 –2.45
Nitrous oxide N2O –18.90 –0.20 –0.22 –0.23 –0.26
N–Nonane C9H20 –108.13 –2.78 –3.06 –3.16 –3.63
N–Octane C8H18 –96.63 –2.45 –2.70 –2.78 –3.19
Oxygen O2 3449.00 100.0 100.0 100.0 100.0
Ozone O3 6.70 0.54 0.60 0.61 0.71
iso–Pentane C5H12 –64.40 –1.51 –1.67 –1.72 –1.98

142 © Servomex Group Limited 2019 MultiExact 4100

 Pure gas Formula Molar Cross interference offsets
mag. susc
x 10-6 Control = 20 °C Purity = 60 °C

20 °C 50 °C 60 °C 110 °C

N–Pentane C5H12 –63.10 –1.48 –1.63 –1.68 –1.93

0.01%Phenol C6H5OH –60.21 –1.39 –1.54 –1.58 –1.82
Phosphine PH3 –26.00 –0.40 –0.45 –0.46 –0.53
Phosphorous oxychloride POCl3 –69.00 –1.65 –1.82 –1.87 –2.15
Propane C3H8 –38.60 –0.77 –0.85 –0.87 –1.00
iso–Propanol (CH3)2CHOH –47.60 –1.03 –1.13 –1.17 –1.34
Propene CH3CH=CH2 –31.50 –0.56 –0.62 –0.64 –0.74
N–Propyl acetate CH3COOC3H7 –65.90 –1.56 –1.72 –1.77 –2.03
Propyl amine C3H7NH2 –52.40 –1.17 –1.29 –1.33 –1.52
Propyl chloride C3H7Cl –56.10 –1.27 –1.40 –1.45 –1.66
Propylene C3H6 –31.50 –0.56 –0.62 –0.64 –0.74
Propylene oxide OCH2CHCH3 –42.50 –0.88 –0.97 –1.00 –1.15
iso–Propyl ether (CH3)4CHOCH –79.40 –1.95 –2.15 –2.21 –2.54
Propyl fluoride C3H7F –52.20 –1.16 –1.28 –1.32 –1.52
Pyridine N(CH)5 –49.21 –1.08 –1.19 –1.22 –1.40
Silane SiH4 –20.50 –0.25 –0.27 –0.28 –0.32
Silicon tetrachloride SiCl4 –88.30 –2.20 –2.43 –2.50 –2.88
Styrene C6H5CH=CH2 –68.20 –1.62 –1.79 –1.85 –2.12
Sulphur dioxide SO2 –18.20 –0.18 –0.20 –0.20 –0.23
Sulphur hexafluoride SF6 –44.00 –0.92 –1.02 –1.05 –1.21
Tetrachoroethylene Cl2C=CCl2 –81.60 –2.01 –2.22 –2.28 –2.63
Tetrahydrofuran C4H8O –52.00 –1.16 –1.27 –1.31 –1.51
Toluene C6H5CH3 –66.11 –1.56 –1.72 –1.78 –2.04
1,1,2 Trichloroethane CHCl2CH2Cl –66.20 –1.57 –1.73 –1.78 –2.05
(Freon 113)
Trichloroethylene CHCl=CCl2 –65.80 –1.55 –1.71 –1.77 –2.03
Trifluorochloroethylene C2F3Cl –49.10 –1.07 –1.18 –1.22 –1.40

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Pure gas Formula Molar Cross interference offsets
mag. susc
x 10-6 Control = 20 °C Purity = 60 °C

20 °C 50 °C 60 °C 110 °C

Trimethylamine (CH3)3N –51.70 –1.15 –1.26 –1.30 –1.50

Tungsten fluoride WF6 –40.00 –0.81 –0.89 –0.92 –1.06
Urethane CO(NH2)OC2H5 –57.00 –1.30 –1.43 –1.48 –1.70
Vacuum – 0.00 0.35 0.38 0.39 0.45
Vinyl bromide CH2=CHBr –44.80 –0.95 –1.04 –1.08 –1.24
Vinyl chloride CH2=CHCl –35.60 –0.68 –0.75 –0.77 –0.89
Vinyl fluoride CH2=CHF –28.80 –0.49 –0.54 –0.55 –0.63
Water H2O –13.00 –0.03 –0.03 –0.03 –0.04
Xenon Xe –43.90 –0.92 –1.02 –1.05 –1.20
Xylene (CH3)2C6H4 –77.78 –1.90 –2.09 –2.16 –2.48

144 © Servomex Group Limited 2019 MultiExact 4100

Appendix I 1210 GFX transducer information

I.1 GFX transducer low and high calibration

The low calibration gas for GFX gas transducer modules may be specified between -5 vpm
and +5 vpm of the measured component. Zero grade nitrogen is recommended.
The high calibration gas can be in the range 6 to 110% of the transducer's FSD. As GFX
transducers are configured as 'dual range' units, it is recommended that the high
calibration gas is selected at the top end of the range used.

Gas transducer module Low calibration High calibration

1210 GFX transducer Weekly Monthly

Table I-1: Recommended calibration periods for GFX transducers

Transducer FSD

GFX 1210 CO High sensitivity – low range 50 vpm CO

GFX 1210 CO High sensitivity 500 vpm CO

GFX 1210 CO2 High sensitivity 100 vpm CO2

GFX 1210 CH4 High sensitivity 500 vpm CH4

GFX 1210 N2O High sensitivity 500 vpm N2O

Table I-2: GFX 1210 transducer FSD values

Gases measured GFX CO GFX CO2 GFX CO2 GFX N2O GFX CH4
trace * trace trace * trace * trace

Range 0 – 50 vpm 0 – 10 vpm 500 vpm 0 – 50 vpm 0 – 50 vpm

(higher are available)
Min. recommended 0 – 10 vpm 0 – 5 vpm 50 vpm 0 – 10 vpm 0 – 10 vpm
output range
Intrinsic error < 1% of 1% of < 1% of 1% of 1% of
reading, or reading, or reading, or reading, or reading, or
0.5 vpm** 0.1 vpm** 0.5 vpm** 0.5 vpm** 0.5 vpm**

Linearity error 1% of 1% of < 1% of 1% of 1% of

reading, or reading, or reading, or reading, or reading, or
0.5 vpm** 0.1 vpm** 0.5 vpm** 0.5 vpm** 0.5 vpm**

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 Gases measured GFX CO GFX CO2 GFX CO2 GFX N2O GFX CH4
trace * trace trace * trace * trace

Repeatability 1% of 1% of < 1% of 1% of 1% of
reading, or reading, or reading, or reading, or reading, or
0.5 vpm** 0.1 vpm** 0.5 vpm** 0.5 vpm** 0.5 vpm**

Response (T90) < 20 seconds at 2000 ml/min

Zero drift / week 1 vpm 0.2 vpm 1 vpm 1 vpm 1 vpm

Span drift / week 2% of 2% of < 2% of 2% of 2% of

reading, or reading, or reading, or reading, or reading, or
1 vpm** 0.2 vpm** 1 vpm** 1 vpm** 1 vpm**

Output fluctuation (peak 1% of 1% of < 1% of 1% of 1% of

to peak) reading, or reading, or reading, or reading, or reading, or
0.5 vpm** 0.1 vpm** 0.5 vpm** 0.5 vpm** 0.5 vpm**

Ambient pressure 0.25% 0.4% 0.4% 0.5% 1%

coefficient
Of reading per 1% change in analyser vent pressure

Ambient temperature 3% of 3% of < 3% of 3% of 3% of

coefficient / 10 °C change reading, or reading, or reading, or reading, or reading, or
1 vpm CO 0.25 vpm 1 vpm CO2 1 vpm N2O 1.5 vpm
** CO2 ** ** ** CH4 **

Inlet sample pressure < 0.5 vpm < 0.25 vpm 1 vpm CO2 < 1 vpm < 1.5% of
effect from 2 to 8 psig CO CO2 N2O reading, or
0.5 vpm
CH4 **

Sample flow effect range < 1% of < 1% of < 1% of < 1% of < 1.5% of
1.5 to 2.5 L/min reading, or reading, or reading, or reading, or reading, or
0.25 vpm 0.25 vpm 1 vpm CO2 0.5 vpm 0.5 vpm
CO ** CO2 ** ** N2O ** CH4 **

Table I-3: MultiExact 4100 GFX transducer performance specification

* also for O2 background
** whichever is the larger

GFX 1210 CO GFX 1210 CO2 GFX 1210 N2O GFX 1210 CH4

2% H2O ~ 0.5 vpm No effects in 500vpm CO2 ~ 0.5 vpm 1% O2 ~ 0.5 vpm
target
10vpm CO ~ 0.5 vpm 0.2% CO ~ 0.5 vpm
applications
2% H2O ~ 0.5 vpm 0.5% H2O < 1 vpm

Table I-4: 1210 GFX transducer trace measurement cross-sensitivity information

146 © Servomex Group Limited 2019 MultiExact 4100

Appendix J AquaXact 1688 transducer specific
information

J.1 AquaXact calibration

Servomex recommend that you replace the transducer tip annually.

> >

Figure J-1: Calibration screen

The AquaXact offers a single point calibration. Press the icon to display the
numeric keypad where you can type in the calibration value. The calibration value must
always be in °C dew-point.
Praxair has a table of ppm and corresponding dew points that customers can use if they
normally run in ppm. Refer to the website: https://www.praxairdirect.com/Specialty-Gas-
Information-Center/Techical%20Data/Dew-Point.html
After the calibration is performed the system can take up to five minutes to stabilize. It will
report values in the units that the customer has previously set before the calibration.

To restore the factory calibration settings, press the icon.

MultiExact 4100 © Servomex Group Limited 2019 147

J.2 Correct connection of AquaXact digital cable
The AquaXact digital cables have a right angle connector on the probe end and a straight
connector on the analyzer end. The cable is shielded with the shield connected only to the
straight connector (the analyzer end). This means that the two ends of the cable are not
interchangeable. The straight end is for connection to the analyzer, and the right angle end
for connection to the transmitter.

J.3 Replacing the transducer tip

Do not store replacement tips for more than 12 months before use to
assure the calibration is still valid.
Each transducer tip comes with a USB memory drive that contains the calibration
information for the tip.

Figure J-2: Transducer tip

To change a transducer tip:

1. Remove the transmitter.
2. Unscrew the old transducer sensor tip and replace it with the new one. Make sure it is
secure.
3. Press the tip replacement icon (Figure J-3).

148 © Servomex Group Limited 2019 MultiExact 4100

 Figure J-3: Tip replacement icon

4. The serial number screen displays (Figure J-4).

Figure J-4: Enter transducer tip details

5. Insert the USB drive into the slot.

6. Type in the 6-digit serial number of the tip, followed by . . The transducer tip
serial number is etched on the removable tip barrel (fig. J-2).

Note: If the file identified by the serial number is not found, an error will sound and the
display reverts to the previous screen.

MultiExact 4100 © Servomex Group Limited 2019 149

J.4 Touchscreen icon glossary

Icon Meaning Para. Icon Meaning Para.

Moisture units J.5 Pressure correction: off J.6

Pressure J.6 Tip replacement J.2

Pressure: pipeline J.6 Calibrate J.1

Calibrate: single point

Pressure: transmitter J.6 J.1
calibration value

Pressure correction: on J.6 Restore factory defaults J.1

J.5 Moisture units

> > >

The units used to report the moisture results can be set using the Units icon which is
located on the third page of the measurement menu.
The units that can be set are ppm, dew point degrees Centigrade or dew point degrees
Fahrenheit.

Figure J-5: Units icon

Note: If the units are changed, the range settings must be reset to correspond to the new
units.

150 © Servomex Group Limited 2019 MultiExact 4100

J.6 Process and sample system pressures

> >

Figure J-6: Pressure compensation icon

As a default the dew point is reported at ambient pressure rather than process pressure
(i.e. one atmosphere of pressure).
To calculate the process pressure dew point, the process pressure and the pressure at the
dew point transmitter must be entered.
Touch the pressure compensation icon to display the next page (Figure J-7).

A
B

C
D

Figure J-7: Transmitter (A) and process stream (B) pressure icons

Touch the pressure at transmitter (A in Figure J-7) and the pressure in process stream
(B in Figure J-7) icons in turn to display the current value and to enter a new value.
Type in pressure values in mbar on the number pad that displays, followed by the
key.
Note: The default value is atmospheric pressure (1013.25 mbar).

MultiExact 4100 © Servomex Group Limited 2019 151

 To turn the pressure correction on, press the icon (C in Figure J-7).

To turn the pressure correction off, press the icon (D in Figure J-7).

J.7 Specifications
Dimensions: Includes transducer and connector
Diameter x length
31.5 x 136 mm
1.24 x 5.36 inches

Mass: 175 grams

Enclosure: Stainless steel

Operating temperature: -22 to +158 °F (-30 to +70 °C)
Mechanical connections: 5/8”-18 threads.
Adapters for other threads are available.
Electrical connections: Industrial Standard 9.4mm 7-pin connector IP65
Cable: The digital seven conductor cable or the two
conductor 4-20mA cable must be shielded to meet
CE requirements; for ambient temperatures above
60 °C make sure that wiring temperature rating
exceeds the maximum expected ambient
temperature.
Maximum digital cable length: 200 metres.
Power requirements: 13 Vdc (min) to 33 Vdc (max), the instrument draws
4 - 20mA depending on measured dew point
Input resolution: 0.1 ºC dew point
Engineering units: Factory programmed:
°C dew point, °F dew point, ppmV

Controls: Digital RS485 with AquaXact Controller

Outputs: Analog and digital outputs are available:
The 4-20 mA is linear to the engineering units and
the range is digitally programmable. Output
resolution is 0.1 °C dew point or ~0.25 µA
whichever is greater. In the digital mode the
AquaXact 1688 can be remotely operated, the dew
point & temperature can be read.

152 © Servomex Group Limited 2019 MultiExact 4100

 Alarms: The 4-20 mA signal or the digital output may be
used by an external device to operate relays.
Isolation: The transducer is connected to the current loop but,
isolated from the AquaXact 1688 housing and
installation

J.8 Transducer
Type: Thin film high capacitance Al2O3
Dew point range: -100 °C to +20 °C
Accuracy: ± 3 °C
Repeatability: ± 0.5 °C
Typical Response time: See the graph in xx
Temperature range: -20 °C to +70 °C
Sample pressure range: 0 to 500 psig
Sample flow range: 2 to 15 l/min
Storage temperature: -40 °C to +80 °C
Mechanical: Encapsulated in 100µ sintered stainless steel
Calibration method: NIST/NPL traceable multi-point factory calibration

J.9 Approvals / classifications

CE: CE for electromagnetic compatibility, accredited laboratory tested and certified.

MultiExact 4100 © Servomex Group Limited 2019 153

J.10 Storage and maintenance
All Servomex AquaXact 1688 Al2O3 transducers and replacement tips are shipped in glass
storage bottles in order to maintain transducer integrity. The storage bottle is partially filled
with a desiccant to keep the transducer dry and ready for use.

Figure J-8: AquaXact 1688 Al2O3 transducer glass storage bottle

The storage bottle can be used for long term storage provided the correct procedures are
followed.
The AquaXact ultra-thin film transducer technology is based on the ability of the transducer
to react to changes in the partial water-vapor pressure in the surrounding gas stream. In a
constant moisture level environment, the rate of absorption and desorption of water
molecules reaches equilibrium with the surrounding gas stream based on the partial water
vapor pressure in the gas environment. Once equilibrium is achieved, the change in the
dielectric strength of the aluminum oxide layer based on the amount of water present in
the layer is accurately sensed as a change in capacitance of the transducer. The ability to
absorb and desorb water molecules in the aluminum oxide layer is based on a certain level
of water molecules being present in different chemical structures within the aluminum
oxide which act as receptor sites.
Because the desiccant in the storage bottle continues to absorb moisture as long as the
transducer remains sealed in the bottle the transducer can dry down to extremely low
levels. Holding the transducer at extremely low moisture levels for long periods of time
(more than 3 months) can cause the transducer response to be sluggish when first put into
service.
The slow response phenomenon after a long storage period is driven by the fact that the
desiccant continues to absorb water molecules. As a result after a long storage period in
this environment the majority of the water molecules in the chemical structures of the
aluminum oxide layer have been removed, reducing the ability of the senor to absorb
water. When the transducer is then exposed to a gas stream with a partial water vapor
pressure within its normal detection range, the transducer first has to ‘rehydrate’ before it
can start to respond normally.

154 © Servomex Group Limited 2019 MultiExact 4100

Appendix K Zirconia transducer specific information

K.1 Zirconia transducer low and high calibration

The low calibration gas must be a high quality certified mixture of pure background gas
(usually nitrogen N6.0) containing trace oxygen. Mixtures containing between 100 and
1000vpm oxygen are preferred, however, lower concentrations may be used.
The high calibration gas must be pure dry air containing 209500 vpm oxygen (i.e. 20.95%
volume).

Gas transducer module Low calibration High calibration

Zirconia transducer Monthly Monthly

Table K-1: Recommended calibration periods for Zirconia transducers

Transducer FSD

Zirconia 704 O2 Trace 210000vpm O2

plus indicative reading above 21% O2

Table K-2: Zirconia transducer FSD values

Performance specification ZR 704 O2 trace

Range 0 – 210000 ppm ***

Minimum recommended output range 0 – 5 ppm
Intrinsic error < 0.1 ppm O2 **
Linearity error < 0.1 ppm O2 +
Repeatability < 0.1 ppm O2 +
Response (T90) < 10 s at 400 ml/min
Zero drift / week ± 250 ppb *
Span drift / day < 1% of reading or 250 ppb *
Output fluctuation (peak to peak) < 0.5% of reading or 10 ppb +
Cross-sensitivity 15 ppm H2
80 vpm CO
100 ppm CH4
All < 1 ppm O2
Ambient pressure coefficient No effect

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 Performance specification ZR 704 O2 trace

Ambient temperature coefficient / 10 °C change ±1% of reading or 10 ppb *

Inlet sample pressure effect from 2 to 8 psig ± 0.15 ppm or 2 % of reading *
Sample flow effect range 50 to 200 ml/min ± 0.15 ppm or 2% reading *

Table K-3: MultiExact 4100 Zirconia transducer performance specification

* whichever is the larger

** derived, dependent of calibration gas
*** indicative reading given above 21 % O2
+ in the range of 0-100 vpm

156 © Servomex Group Limited 2019 MultiExact 4100

Appendix L TCD transducer specific information

L.1 TCD transducer calibration

Gas transducer module Low calibration High calibration

TCD transducer Monthly Monthly

Table L-1: Recommended calibration periods for TCD transducers

High calibration setpoint 90 to 110% of range *

Low calibration setpoint -10 to 10% of range *
Gas and ranges available 0 – 1% 0 – 30%
0 – 2% 0 – 50%
0 – 5% 0 – 100%
0 – 10% 80 – 100%
0 – 20% 90 – 100%
Minimum calibration difference between low and 85 % of range *
span
High calibration tolerance level ± 10% *
Low calibration tolerance level ± 10% *

* Range and background gas as per analyser specification.

Table L-2: TCD transducer calibration gases

MultiExact 4100 © Servomex Group Limited 2019 157

L.2 TCD performance data
The display indication given below is the default indication. You can configure the analyzer
to provide other display indications (see Section 5.10).
Performance data has been determined in accordance with EN61207.

80-100%

90-100%
Gas and

0-100%
0-10%

0-20%

0-30%

0-50%
ranges
0-1%

0-2%

0-5%
available

Ar in N2
     
Ar in O2
     
N2 in Ar
   
He in N2
      
He in O2
      

Performance specification
Display indication %
Resolution 0.01%
Repeatability 0.5% of range
Linearity ± 1% of range
Intrinsic error (accuracy) ± 1% of range
Drift per month ± 1% of range
Output fluctuation ± 0.5% of range
Response time T90 15 seconds *
Flow effect < 0.1% **
Temperature coefficient ± 1% of range per 10 °C

* For 150 ml min-1. Flow driven.100 – 200 ml min-1 or pressure driven 2 – 8 psig.
** Over defined flow range.

Table L-3: MultiExact 4100 TCD transducer performance specification

158 © Servomex Group Limited 2019 MultiExact 4100

Appendix M Sample wetted materials information
Material Transducer type

Paramagnetic Zirconia 1210 1520

series series
GFX IR

Control Purity
Stainless Steel 303    * *

Stainless Steel 316     

Viton     

Polypropylene 

Borosilicate glass  

Platinum  

Platinum Iridium alloy  

Electroless Nickel  

Polyphenylenesulphide (PPS)
carbon/PTFE filler
Stainless Steel 310 

Alumina 

Yttria Stabilsed Zirconia 

Nickel Iron 

Sealing glass 

Gold  

Calcium Fluoride 

Nickel 

Sapphire 

Epoxy resin 

Table M-1: Sample wetted materials

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 Feature Additional materials

Flow driven options Polypropylene

Pressure driven options Polysulphone
Polypropylene
Flowmeters Borosilicate Glass
Duralumin
Flow alarm Glass
Nylon
Silicon Rubber
Aluminium
Internal filter Polycarbonate
Glass Fibre
External filter 316 Stainless Steel

Table M-2: Additional materials

160 © Servomex Group Limited 2019 MultiExact 4100

Index

A error codes .................................................................... 82

alarms F
activation ...................................................................67
fuse replacement ........................................................... 78
hysteresis levels.........................................................66
settings ......................................................................62 G
Alarms screen ................................................................62 gas pipeline connection ................................................. 26
AquaXact ......................................................................135
approvals .................................................................141 H
calibration ...............................................................135 Home screen .................................................................. 45
maintenance............................................................142
I
moisture units .........................................................138
pressures .................................................................139 icons............................................................................... 54
specifications ...........................................................140 index ............................................................................ 149
storage.....................................................................142 installation and set-up ................................................... 20
touchscreen icons....................................................138 Alarms screen ............................................................ 62
transducer ...............................................................141 alarms settings .............................................. 62, 66, 67
transducer tip replacement .....................................136 electrical installation ................................................. 22
analog output connections ................................... 22
B
electrical safety ..................................................... 22
bench mounting.............................................................21 electrical supply connection ................................. 25
C relay connections .................................................. 23
gas pipeline connection............................................. 26
calibration mA outputs ................................................................ 61
manual.......................................................................71 manual relay switching.............................................. 60
cleaning ..........................................................................78 measurement alarms ................................................ 62
compliance and standards .............................................91 measurement record option ..................................... 68
contents ...........................................................................3 mechanical installation ............................................. 21
D bench mounting .................................................... 21
rack mounting ....................................................... 21
date ................................................................................57
power up ................................................................... 29
Diagnostics screen .........................................................49
range settings
disposal ..........................................................................83
auto range ............................................................. 69
E custom maximum range ....................................... 69
setting display / 0-10V range ................................ 70
electrical installation......................................................22
setting display / 4-20mA range ............................. 70
analog output connections........................................22
relay configuration .................................................... 58
electrical safety .........................................................22
switch on and set up ................................................. 29
electrical supply connection ......................................25
set date ................................................................. 57
relay connections ......................................................23
set time ................................................................. 57
electrical specification ...................................................75
introduction ..................................................................... 7
EMC considerations .......................................................18
general description ..................................................... 8
environmental limits ......................................................77
manual conventions .................................................... 7

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 product identification................................................11 configuration ............................................................. 58
product overview ........................................................8 manual switching ...................................................... 60
recommended calibration intervals ..........................10 Return Authorization Number ............................... 83, 119
safety information conventions ..................................7 Return Authorization Request ..................................... 119
scope ...........................................................................7 routine checks ............................................................... 78
fuse ............................................................................ 78
M
routine maintenance ..................................................... 78
mA outputs ....................................................................61 cleaning ..................................................................... 78
Maintenance screen ......................................................51 routine checks ........................................................... 78
markings ........................................................................19 fuse replacement .................................................. 78
measurement alarms .....................................................62 RS232 options ................................................................ 87
activated alarms ........................................................67 RS485 options ................................................................ 87
Alarms screen ............................................................62
S
alarms settings ..........................................................62
hysteresis levels.........................................................66 safety ............................................................................. 16
measurement icons .......................................................41 chemical warnings ..................................................... 17
measurement record .....................................................68 electrical warnings .................................................... 17
Measurement screen .....................................................47 general warnings ....................................................... 16
mechanical installation ..................................................21 markings .................................................................... 19
bench mounting ........................................................21 set date .......................................................................... 57
rack mounting ...........................................................21 set time .......................................................................... 57
mechanical specification................................................75 Settings screen............................................................... 52
Menu screen ..................................................................46 spares............................................................................. 84
Modbus communications ..............................................92 storage ........................................................................... 83
switch off ....................................................................... 74
O
switch on and set up ...................................................... 29
operation .......................................................................74 set date...................................................................... 57
check relay outputs ...................................................74 set time ..................................................................... 57
switch off ...................................................................74 system icons .................................................................. 41
view flow levels .........................................................74
T
P
technical specification ................................................... 75
paramagnetic O2 transducers electrical .................................................................... 75
cross interference offsets ........................................127 environmental limits ................................................. 77
measurement errors ...............................................125 maximum voltage ratings .......................................... 76
power up........................................................................29 mechanical ................................................................ 75
preventative maintenance.............................................81 time................................................................................ 57
R touchscreen
icons .......................................................................... 40
rack mounting ................................................................21 operation ................................................................... 40
RAN ........................................................................ 83, 119 touchscreen icons .......................................................... 54
range settings Transducer FSD and availability ................................... 121
auto range .................................................................69 troubleshooting ............................................................. 82
custom maximum range ............................................69 error codes ................................................................ 82
setting display / 0-10V range.....................................70
setting display / 4-20mA range .................................70
relay

162 © Servomex Group Limited 2019 MultiExact 4100

U Settings screen .......................................................... 52
touchscreen icons ..................................................... 54
unpacking.......................................................................14
user interface .................................................................38 V
Diagnostics screen .....................................................49
voltage ratings ............................................................... 76
general techniques ....................................................40
measurement icons...............................................41 W
system icons ..........................................................41 warnings
touchscreen icons .................................................40 chemical .................................................................... 17
touchscreen operation ..........................................40 electrical .................................................................... 17
Home screen .............................................................45 general ...................................................................... 16
Maintenance screen ..................................................51 warranty ........................................................................ 85
Measurement screen ................................................47 WEEE Directive .............................................................. 83
Menu screen..............................................................46

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