Scribd
Upload
143 views16 pages

Completed Staff Work

This document discusses completed staff work (CSW), which involves thoroughly studying a problem, considering alternatives, and presenting a clear recommendation to a decision-maker. It lists common pitfalls to avoid in CSW, such as an incomplete analysis or failing to consult stakeholders. Management tools for CSW are also discussed, including SWOT analysis, gap analysis, root cause analysis, and weighted factor analysis to merge qualitative and quantitative decision factors. The goal of CSW is to provide decision-makers with well-researched solutions rather than just presenting more questions or problems.

Uploaded by

Ariel Belen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
143 views16 pages

Completed Staff Work

This document discusses completed staff work (CSW), which involves thoroughly studying a problem, considering alternatives, and presenting a clear recommendation to a decision-maker. It lists common pitfalls to avoid in CSW, such as an incomplete analysis or failing to consult stakeholders. Management tools for CSW are also discussed, including SWOT analysis, gap analysis, root cause analysis, and weighted factor analysis to merge qualitative and quantitative decision factors. The goal of CSW is to provide decision-makers with well-researched solutions rather than just presenting more questions or problems.

Uploaded by

Ariel Belen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 16

The Final Test of CSW

Decision and Action Orientation

Statement of Recommendation

Prescribed CSW Reporting Format

Management Tools for Presentation: Pareto Analysis

Analysis of Alternatives
- Problem or issue is not properly or fully diagnosed.
- Facts and assumptions are incomplete.
- Options were not exhausted.
- Analysis is tentative, if not biased.
- Recommendation is infirm.
- Stakeholders were not considered and consulted.
- Report falls below minimum standards of clarity, brevity, and coherence.
- Staff depended on template and sacrificed analysis.

CSW Process

Guidelines in Problem Identification

COMPLETED STAFF WORK


If you were the chief would you be willing to sign the paper you have prepared,
and stake your professional reputation on its being right? If the answer is
negative, take it back and work work work it over because it is not yet
“completed staff work.”

A method to merge qualitative and quantitative factors wherein factors are


assigned weights based on relative importance and weight age score is
calculated.

Common Pitfalls in a CSW Study & Analysis

Management Tools for Presentation:


A. Gap Analysis
B. SWOT Analysis
C. Root Cause Analysis
1. Fishbone Technique
2. 5-WHYs Technique

What the CSW Study Provides


- also known as the "80/20 Rule" – which is the idea that 20 percent of causes
generate 80 percent of results.
- Concentrate on the VITAL FEW tasks (the 20% most important) in contrast to
the TRIVIAL MANY.

SWOT Analysis
Management Tools and Skills for CSW

The CSW Study


SWOT analysis is a useful technique for understanding your Strengths and
Weaknesses, and for identifying both the Opportunities open to you and the
Threats you face

- This method lists all of the possible positive consequences of the decision in
the pros column, and all the negative effects in the cons column.
- Weighing up pros and cons can speed up the decision-making process,
improve your understanding of the situation, and help you avoid decision-
making paralysis.
- This method is particularly useful in group decision making, when team
members favor a certain idea, point of view, or plan. It encourages each
person to consider other perspectives, and it can help your team reach a
balanced, informed decision.

Management Tools for Problem Identification


- Answers, not more questions
- Solutions, not more problems
- Recommendation, not just alternatives
- Facts, not just assumptions
- Reasons, not excuses
- Suggestions, not complaints
- Specifics, not generalities
- Brevity, not superfluous details

Factors to Consider
Formulating the Statement of the Problem/ Issue
- Guidance of the Decision Maker
- Organizational and manpower resources
- Practicality of Implementation
- Time frame
- Effectiveness
- Efficiency
- Political Implications
- Psycho-social implications
- Economic and financial factors
- Legal aspects
- Stakeholder implications

Analysis
1. Brevity – the statement must be concise and direct to the point. It must not
be verbose.
2. Clarity – the statement must be coherent and understandable.
3. Purpose – the statement must emphasize the objective of the study.
Root Cause Analysis: Fishbone Technique
The purpose of the gap analysis is to provide project teams with a format in
which to do the following:
- Compare the best practices with the processes currently in place in your
organization.
- Determine the “gaps” between your organization’s practices and the
identified best practices.
- Select the best practices you will implement in your organization.
Identifies many possible causes for an effect or problem. It can be used to
structure a brainstorming session. It immediately sorts ideas into useful
categories.

Why do we need it?

WHAT IS COMPLETED STAFF WORK?

Problem or Issue Identification


It is a tool for timely, informed and evidence-based decision-making geared
towards good management and governance.
Also called Ishikawa Diagram

Background of the Study

Factors to Consider in Drafting the Background of the Study


5-WHYs Technique

Completed Staff Work is the study of a problem or issue, and presentation of a


solution, by a staff officer, in such a form that all that remains to be done one
the part of the head of the staff division, or the commander, is to indicate his
approval or disapproval of the completed action.
1. Historical Background
2. Impact of the Problem
3. Facts vs. Non-facts

Truth vs. Perception – “the truth and what we see may not be the same.”

Asking the Right Questions – What we ask and how we ask are both powerful.

Management Tools for Presentation:


Weighted Factor Analysis

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy