Contents

1 Introduction Introduction
2 Acu-Link Internet Bridge Overview

Section 1: Connect
Whatʼs in the box? (included)
3 Choose a location
4 Connect the cables
7 Prepare the Bridge for Activation

Section 2: Activate a Bridge - Online Acu-Link Ethernet AC Power

8 Activate a Bridge Online at Acu-Link.com Internet Bridge Cable Adapter

Section 3: Acu-Link Online

12 Acu-Link.com Overview
What do I need? (not included)
1. Network router with an available Ethernet port
13 Manage Sensors: Add & Delete Sources
2. “Always On“ Internet connection
15 Widget Overview
3. PC or mobile device for activation
16 Add & Remove Widgets
4. Acu-Link compatible sensor(s)
17 Sensor Settings
18 Chart Historical Data
19 Alarms: Text & Email Notification How does it work?
20 Weather Select Widgets - Forecasting, etc. AcuRite sensors collect data (temperature, wind speed, etc.) in the
22 Share Bridge Information / Follow a Friendʼs Bridge location theyʼre placed. AcuRiteʼs Acu-Link compatible sensors
wirelessly transmit the data collected to the Acu-Link Internet
Section 4: Activate a Bridge - Mobile APP
Bridge (the “Bridge”). The Bridge plugs in to your Internet router
26 Install the Acu-Link Mobile APP / Activate a Bridge
through an Ethernet connection. Then, the Bridge reports your
Section 5: Acu-Link Mobile APP sensor's data to “The Cloud” (Acu-Link servers), which allows you
30 Acu-Link Mobile APP Overview to view your sensor data from a web browser or a mobile device.
31 Records
32 Sensor Settings
33 Alarms: Text & Email Notifications Acu-Link compatible
sensors collect data &
34 Dashboard View transmit it wirelessly.
36 Weather Forecast
Section 6: Troubleshooting & Information My
Backyard Weather
38 Troubleshooting Ethernet
Connectivity for PCs & Mobile Devices
43 Contact Us
44 Product Facts & Product Warranty Registration Internet
45 Warranty & FCC Information Router
(not included)
Sensor(s)
Internet Bridge
www.AcuRite.com (877) 221-1252
1
 Connect

Acu-Link Internet Bridge Overview Choose a Location

The Bridge receives sensor data via 433mhz wireless radio
frequency. The wireless signal reception range can be limited
RF (Wireless) by concrete, metal walls or other heavy materials. Other
Connections Reception Antenna “noisy” electronic devices such as TVʼs and microwaves may
also interfere with the reception.
STATUS LIGHT 2
RF Sensor Traffic To help ensure successful sensor signal reception, place the
Bridge in a suitable location no more than 330 feet from the
sensor(s). Choose a location free of large stone or concrete
Power Ethernet surfaces, metallic surfaces, and place at least 3 feet away from
Port Port other electronic devices.

STATUS LIGHT 1
Network Uplink
Traffic Acu-Link
Internet 330 feet Maximum
Sensor(s)
(bottom) Bridge (100 meters)

Register Button
DEVICE I.D.
(MAC Address)
A unique ID
needed to
activate the
bridge online.

Acu-Link Tip
You need the MAC address number that is printed on the bottom of the
Bridge to activate the Bridge online, so write it down and keep it handy:

2 3
 Connect

Step 1. Connect the Ethernet cable Step 2. Connect the AC power adaptor
Flip-up the
RF antennae
for best
Connect one end of the reception
Ethernet cable to the
Ethernet port on the Bridge.

Connect the other end

of the Ethernet cable to
an open Ethernet port
on your network router.*

*Network router not included

YOUR PRODUCT MUST BE REGISTERED TO RECEIVE WARRANTY SERVICE

PRODUCT REGISTRATION
Acu-Link Tip
To receive product updates,
Acu-Link will work with standard routers, wireless routers, and Ethernet
warranty service,
hubs, as long as there is an available Ethernet port and an active “always
on” internet connection available. and information, Go to
www.AcuRite.com Register a Product

4 5
 Connect

Step 3. Wait for the Bridge to be READY Step 4. Prepare the Bridge for Activation
Important: The Bridge may take up to 30 MINUTES after Before you can access your data on your PC or mobile
the Initial Boot to be Ready for Use. During this time, it device, you must activate your bridge to register your
will automatically update itself with the newest version of specific device online with Acu-Link.
Acu-Link firmware.
1. Make sure that BOTH status lights are blinking rapidly.
WAIT READY
STATUS STATUS 2. Press AND HOLD the “REGISTER” button on the
LIGHT 2 LIGHT 2 bottom of the Bridge for 4 to 6 SECONDS.
BLINKING
STEADY

STATUS STATUS IMPORTANT

LIGHT 1 LIGHT 1
BLINKING BLINKING Press the “REGISTER” button only once during initial installation. DO NOT
PRESS THE REGISTER BUTTON AGAIN AFTER YOUR BRIDGE HAS
BOTH LIGHTS BLINKING ALREADY BEEN SUCCESSFULLY REGISTERED, or you will lose previously
stored data and have to register again!
Automatically DOWNLOADING READY to go register your
latest software updates bridge at Acu-Link.com

BLINKING PRESS AND HOLD

After plugging in the power adapter, the Bridge will READY for 4 to 6 seconds
automatically perform the following operations:

Startup Sequence Duration STATUS LIGHT 1 STATUS LIGHT 2

1 Initial Boot 30
seconds STEADY STEADY

2 Downloading 5 to 30 BLINKING
firmware from minutes STEADY
Acu-Link server RAPIDLY
BLINKING
READY
30
3 Re-boot seconds STEADY STEADY

BLINKING BLINKING
4 Ready for Use READY
RAPIDLY RAPIDLY

6 7
 Activate - Online

Activate a Bridge - Online 3. Enter in your information to create your account. Click
“SAVE” to continue.
The Bridge can be registered using a web browser on a
PC or mobile device.

Before attempting to activate your Bridge, make sure that

BOTH status lights are blinking rapidly.

1. Visit www.Acu-Link.com using a web browser.

www.acu-link.com

Click to save settings

2. Click “Create Account”

The main web site page, or DASHBOARD will now show
but will be empty or will show SAMPLE DATA for
evaluation. Your bridge information needs to be entered
to view your weather.

Acu-Link Tip
The Acu-Link Internet Bridge will upload your sensor data to the Acu-Link
Cloud (Acu-Link servers). Because the Acu-Link system is “cloud based”, the
same account info can be used to log-in on the website as well as the
mobile APP. This also means that changes are applied system wide as well.

8 9
 Activate - Online

4. Select “SETUP MY BRIDGE” from the drop down menu 6. Enter your unique DEVICE ID (MAC address) and the
in the upper right corner of Acu-Link.com installation address. NOTE: Latitude and longitude will fill
in automatically after you enter your address.

DEVICE ID
(MAC Address)

Acu-Link Tip

5. Click on the “ + ” button to add your bridge.

Click to save settings
My Web Bridges
7. Click “SAVE” to complete the activation process. You
will then be returned to the DASHBOARD page. Widgets
will automatically show up on the dashboard.
Note: Widgets may display “-- --” values initially or may
not show at all. This is normal until data is received.

After a minute or so, press your web browserʼs

“REFRESH” or “RELOAD” button to refresh the page.
Acu-Link Tip Acu-Link Tip
You can monitor multiple bridges in different locations under a single The “Name” that you provide will appear on the dashboard as the bridge
Acu-Link account. For example, you can use Acu-Link to monitor a bridge at name. It will also appear on the title bar of each widget. This helps you to
home and a bridge at work, or other location. Add additional bridges identify multiple bridges and locations, and allows you to customize your
during the step pictured above by clicking on the “+” button. information.

10 11
 Acu-Link - Online

Acu-Link.com Overview Manage Sensors: Add Sources

The “Manage Sensors” button is located at the top of the
“My Sources” list. When you click this button, the
“Manage Sensors” window appears showing the list of
A
sensor(s) your Bridge receives data from. If you want
these sensors available in the “My Sources” list, you can
B
add them by following the steps below:
C
Manage Sensors

A My Dashboard
The dashboard displays the widgets for your sensor(s).
From the dashboard you can access all of the features of 1. Click on the 2. Click the “ + ” button
the Acu-Link system. Note that your browser needs to be “Manage Sensors” to add a sensor to the
re-freshed to view the latest data. button dashboard source list
B My Sources
The “My Sources” list displays the widgets available for Manage Sensors
your bridge. If you subscribe to a friendʼs bridge, itʼs
available shared sources will appear under the “My
Sources” list as well.

C Widgets
Each data category is given itʼs own “widget” that
displays the latest sensor information retrieved, as well as
daily and weekly records. Each widget also allows you 3. Click “SAVE”
to chart data and set alarms for that data category. Most 4. Sensor data
widgets also have a “settings” button which allows you to now available
rename the sensor, set sharing and unit preferences (ºC
or ºF, etc.).

12 13
 Acu-Link - Online

Manage Sensors: Delete Sources Widget Overview

The delete function tells Acu-Link to ignore a sensor that a For each Acu-Link compatible sensor there is at least one
Bridge is receiving data from. widget that will show a specific data category. Some
sensors have more than one widget. For example,
You can delete a sensor and its widgets by clicking the AcuRiteʼs 5-in-1 sensor has widgets for: wind speed and
sensorʼs red “X” button under the “My Sources” list. This direction (shown below), temperature, humidity and
will remove it from your “My Sources” list and/or rainfall.
dashboard. PLEASE NOTE that a deleted sensorʼs
historical data and charts are PERMANENTLY ERASED. close widget widget sensorʼs wireless
(remove title units
reception strength
from view)
You can add sensors back later, if desired.
My Bridge - Wind

time period
records toggle
recorded
most high
recent
readings reset records
recorded
average
time/date
of most
recent alarm
reading settings
button
& status
indicator
chart sensor settings
button button

Acu-Link Tip
Click on the red “X” button to delete a
There are minor differences in the information displayed on different
sensor and its widgets from your widgets. For example, the temperature widget has a recorded “low”
My Sources list and dashboard. instead of an “average”. Also note that widgets DO NOT refresh
automatically, so refresh your browser to view the latest readings.

14 15
 Acu-Link - Online

Add & Remove Widgets Sensor Settings

Some widgets feature a “Settings” button. From the
Settings window you can rename the sensor, select units
(ºF or ºC, etc), and set sharing preferences, if you choose
to share your data.

ADD My Bridge - Wind Wind - Backyard 5N1

Click on the GREEN
arrow source icon to
show the widget on
the dashboard
Click to save settings

Sensor Name
REMOVE
You can customize the title of a sensorʼs widgets in the
“Sensor Name” field. For example, you may place a
sensor in your basement to monitor temperature. You
could name that sensor “Basement”. The widget will then
Click on the RED appear with the name “Basement - Temperature”.
arrow icon to hide
the weather widget 
Share Sensor Data Online
You may wish to share your sensor data online. The
Acu-Link Tip sharing preference in the “Sensor Settings” window
When you “show” widgets, they are placed on the dashboard in the order determines whether or not a sensor is visible to people
that they were expanded. You cannot drag widgets to change their that follow your bridge. This will be covered in greater
placement on the dashboard. We recommend expanding your most utilized detail in the “Sharing” section on page 22.
widget first so that it will appear near the top of your dashboard.

16 17
 Acu-Link - Online

Chart Historical Data Alarms: Text & Email Notification

Some widgets feature a “Chart” button that allows you to Some widgets feature an “ALARM” button that allows you
view a chart of that widgetʼs historical data. to set custom alert notifications. Alerts can be sent to an
e-mail address or mobile phone via text message.*
You can view charts of multiple widgets together for
comparison, however only similar types of sensors are
allowed to be charted together. For example, wind My Bridge - Wind
Click the “ALARM” button
readings can be charted together, but not wind and to set alert preferences
temperature readings.
Select the value for which you
My Bridge - Wind
Click the “CHART” wish receive an alert by using
button to view chart the drop down menu. Then
activate the alert by clicking the
“ON” check box.
Click the “HIDE” button to
hide the chart temporarily.
Press “SHOW” to slide the
chart out again.

555 555 5555

address@domain.com

AcuRite 5n1-Wind
Click to save
For Text Message settings
Notification: Enter the
The drop down menu allows you to mobile phone number For Email Notification:
choose a Chart Period of: you want the text Enter the email address
Today, This Week, or This Month. message alert sent to that you want the email
and select the phone alert to be delivered to.
After changing the chart period, service provider from the
you may need to wait a moment “Cell Carrier” menu.
for the chart to appear while the
historical data is being processed.

* Standard text messaging and data rates apply, check with your phone service provider for pricing.

18 19
 Acu-Link - Online

Weather Select Widgets

4
Weather Select widgets can show additional weather
information, like a personal weather forecast* based on
your AcuRite sensor data. Multiple Weather Select widgets
can be added to your dashboard.
*Please note: Weather forecast widgets require a few hours of
historical data before they can generate a forecast.

1 Choose which sensor you Click “Geographic Region” to

Under the “My want the forecast to use specify your geographic region.
Sources” list, click for temperature and This will be used to increase the
the Weather Select humidity data. If you accuracy of your forecast.
GREEN arrow icon. only have one sensor,
only one will be listed.

Weather Select Use the drop down menu to

2 choose the type of Weather
Select widget you want to add
to your dashboard:
4 Hr. Forecast,
4-8 Hr. Forecast,
8-12 Hr. Forecast,
Wind Chill...etc.
5

Weather Select

3 Click to save settings

Click the “Settings” button to
specify the sensor you want
to use for your weather
forecasting data source and
to select your geographic
region.

20 21
 Acu-Link - Online

Share Bridge Information - An Overview Next, enter the MAC address of the bridge you want to
follow. Enter a “Nickname” to differentiate the Bridge
Acu-Link allows you to share your Bridge information with
from your own Bridge or from other Bridges youʼre
other Acu-Link.com users, and also allows you to publish
following. The Nickname is only visible to you and your
your data to Weather Underground (wunderground.com),
account.
a weather community website.

Follow a Friendʼs Bridge

To follow a Bridge, click on “Follow my Friendʼs Bridge” in
the drop down menu located in the top right corner on
Acu-Link.com.
Dadʼs Bridge

Click to save settings

My Bridge

The followed Bridge will now

appear in your “My
Sources” list and you will
see the sensors and widgets
that are being shared.

Dadʼs Bridge

Acu-Link Tip
You do not need to own a Bridge in order to follow a friendʼs Bridge - you
simply need the MAC address of your friendʼs Bridge. This way, for
example, you can monitor your neighborʼs Bridge data using your own
Acu-Link.com account with their Bridge MAC address.

22 23
 Acu-Link - Online

Share My Bridge 3 Fill in the required fields to share your data with
Weather Underground:
Acu-Link features a sharing option that lets you to publish
your data to the Weather Underground community at
www.wunderground.com.
B. Choose the sensor that
A. Select your Bridge you wish to publish the data
1 To publish your Acu-Link data to Weather from the “Select Acu-Link for by using the “Select
Underground, you will first need to create an account Bridge” drop down Sensor” drop down menu .
on Weather Underground. You can do this at the menu. If you have more
If you have multiple sensors,
following address: than one Bridge, they
will all be listed here for they will all be listed here
you to choose from. for you to choose from.

http://www.wunderground.com/wxstation/signup.html

2 After you create your Weather Underground account

and add a weather station, return to Acu-Link.com and
click on “Share My Bridge” in the drop down menu
located in the top right corner:

C. Type in your weather

station ID that was
provided by Weather
Underground.
E. Check the box to “Enable
Weather Underground
Sharing” then Click “SAVE”
to finish.
D. Type in the password
for your Weather
Underground account.

24 25
 Registration
Activate - Mobile
- Mobile
APP
APP

Install the Acu-Link Mobile APP 2. If you are a new Acu-Link user, tap the “Create New
Account” button. If you already have an Acu-Link
for iPhone® or Android® Devices account, enter your information and tap the “Login”
For iPhone/ iPod Touch/ iPad devices, download the button.
Acu-Link APP from the Apple APP store. For Android
devices, download the APP from the Android Market. If you already created an
Acu-Link account online at
Acu-Link.com, you donʼt need
acu-link to create another account on
the APP. Simply enter in your
Acu-Link.com e-mail and
INSTALL password login information.

Acu-Link
Or, install the APP by scanning a QR code below with a
smart phone QR code reader:
Scan for Acu-Link Scan for Acu-Link
Apple APP: Android APP:

3. Fill in your account information to create your account.

The “Nickname” you enter

will appear on your Acu-Link
dashboard as the Bridge
Activate your Bridge - Mobile App name. It will also appear on
the title bar of each data
Your Bridge can be activated by following these directions page. This helps you to
with a compatible mobile device: identify multiple Bridges and
locations, and allows you to
1. After you have installed the personalize your data. Note
Acu-Link APP, tap on the Acu-Link that if you enter in a
icon to open the application. nickname or e-mail address
that is already taken you will
receive an error message.
Acu-Link Tip
The iPhone APP is shown in this manual, the Android APP is similar. Android
specific operations will be highlighted with a “ ” in this manual.

26 27
 Activate - Mobile APP

The APP will not show any sensor data until you activate
6. Enter your unique DEVICE ID (MAC address) and the
your bridge. Your Bridge information needs to be entered to
location that the Bridge will be operating from.
view your data.

123456000000
My Bridge Acu-Link Tip
Configuration MAC Address

Android Users press the “Menu”

button within the APP to access
the configuration menu 1234 Any Street
or City
MA View Map
12345
4. Tap the “wrench” icon on the top right of the display
to access the Configuration page. On the Configuration
page you can edit your Nickname, Location, Acu-Link 7. Tap the “View Map” button to verify that your location
registration, notification preference and email address. is correct on the map.

Account 8. Tap the “Save” button to return to the Configuration

page.

123456000000
My Bridge Save

Activation

Acu-Link Tip
5. From the Configuration page “Account” tab you can
The “Bridge name” that you enter appears on your dashboard as the
activate your Bridge or logout of the APP. Tap the Bridge name. It will also appear on the title bar of each widget. This helps
“Activation” button to activate your Bridge. you to identify multiple bridges and locations.

28 29
 Acu-Link - Mobile APP

Acu-Link Mobile APP Overview Records

Some Data Pages feature a quick chart of recent data
The Acu-Link APP organizes your sensor information into recorded, as well as a “Records” button that lets you view
“Data Pages.” These pages are organized by category:
temperature, humidity, wind, rainfall, pressure, forecast. long-term records.

Need to install the APP? See page 26 of this manual for

installation instructions.
data page configuration
title menu
or

view data view data for

for multiple multiple sensors*
sensors* 58 / 81
sensorʼs wireless
most recent reception signal 29 / 97
reading strength 77 77 76 74 73 73
todayʼs 66º
time/date records
of recent
reading alarm button
+10º
/indicator
records sensor settings
66º
hours/days
refresh chart toggle The Data Page has Tap the “Records” tab
+10º
data page a quick chart of to view long-term records.
quick historical historical hourly/daily data
Tap the “Current” tab
data chart to return to the
data quick chart view.
page access

Acu-Link Tip
*If you have more than one sensor reporting data to If you remove a sensor using the Acu-Link APP or using Acu-Link.com, you
your Bridge, you can view the data from the different will also lose the records associated with that sensor.
sensors on the Data Page by using the arrows indicated
above.
30 31
 Acu-Link - Mobile APP

Sensor Settings Alarms: Text & Email Notification

Some Data Pages feature a “SETTINGS” tab that lets you Some Data Pages feature an “ALARM” button that allows
view additional information about the sensor. On the you to set custom alert notifications. Alerts can be sent to
Settings tab you can customize the name of your sensor by an e-mail address or mobile
using the “SENSOR NAME” field. This functionality can be phone via text message.*
helpful if you have multiple sensors in different locations.
For example, you may have a sensor located in the yard
and another one located in your basement, so you can
name one “Yard” and the other “Basement”. Click the “ALARM”
button to set alert
preferences and to
turn the alarm on
or off

Tap to customize the sensorʼs

name. The sensor name
appears on related Data Pages.

Choose “ENGLISH” (ºF) or

“METRIC” (ºC) display units
Tap “SAVE” to save alarm settings
when you are finished
Allow this sensor to be visible to
other users that you are sharing
your Bridge with Tap to adjust the HIGH alarm
trigger value (if applicable)
Press “REMOVE” if you no
longer want to view or track Tap to adjust the LOW alarm
this sensorsʼ data. trigger value (if applicable)
Tap the “Settings” tab CAUTION: Removing a sensor
will PERMANENTLY ERASE its Tap to enter/edit the EMAIL
to view/edit sensor settings. address that you want the email
historical data records.
Tap the “Current” tab alert to be delivered to.
to view current readings.
Tap to enter/edit the mobile
phone number that you want
Note that the customizations you make using the Acu-Link
the TEXT message alert sent to.
APP (such as sensor name changes, etc.) will be reflected in
the Acu-Link software online at Acu-Link.com. * Standard text messaging and data rates apply, check with your service provider for pricing.

32 33
 Acu-Link - Mobile APP

Dashboard View The dashboard will automatically remember the Data

Pages you added. When you view the Acu-Link APP in
The Acu-Link mobile APP features a “DASHBOARD” that
horizontal mode, you will see your favorites on the
you can customize with the data that you view the most. To
dashboard.
view your dashboard, rotate your mobile device 90º so
that the display is in landscape view, or horizontal format.
By default, the dashboard will be empty.

VERTICAL

Rotate display 90º to

horizontal orientation
to view the dashboard

HORIZONTAL To remove data from your dashboard, first view the

To add data to the dashboard, first make sure your device dashboard. Then, swipe (from right to left) on the data
is positioned in the vertical viewing mode. Then, navigate that you wish to remove. A prompt will ask you if youʼd
to the desired Data Page. Next, “swipe” (Android: Long like to remove the item from the dashboard. Hit OK to
Press) your finger across the page from RIGHT TO LEFT to confirm removal.
add the data to your dashboard. You may add up to 5
data pages to the dashboard for quick viewing.

Swipe right to left to REMOVE data from the dashboard.

Android Users use “Long Press”

Acu-Link Tip
If the dashboard view does not appear when you rotate your device, you
may have your screen orientation locked. Check the mobile device settings.
Alternatively, some devices do not have an alternate orientation option. In
Android Users use “Long Press”
Swipe left to right to ADD that case, the dashboard feature is not available.
to the dashboard
34 35
 Acu-Link - Mobile APP

Weather Forecast
The Acu-Link mobile APP can generate a personal weather
forecast using your AcuRite sensor data.

The forecasting feature requires some basic setup before it

can begin calculating and displaying your forecast.

Forecast Page Forecast Settings

Tap the wrench located on the top right of the forecast

page to enter your forecast settings. Under “Forecast
Settings” select the sensor you wish to use and the
geographic region itʼs located in to generate a forecast.

After saving your selections, the forecast icons will appear

after 4 hours of data is collected. The Forecast will
become more accurate over time as more data is collected
and analyzed.

36 37
 Troubleshooting

Use this Troubleshooting guide to help resolve issues. You

can also visit us online at AcuRite.com or give us a call. www.AcuRite.com (877) 221-1252
AcuRite Customer Support is happy to help!

Problem: No Power to Bridge Problem: I Donʼt See My Sensor Data on Acu-Link

Possible Solutions: If you do not see your sensor data or if the wireless signal
Make sure that the power adapter and cable is firmly displays an “X” online at Acu-Link.com or on the Acu-Link
connected and that power is being provided to the Bridge. mobile APP, the Bridge is not picking up the sensor signal.

Possible Solutions:
Problem: I Canʼt Activate the Bridge Make certain that the sensor(s) have fresh batteries
installed. NOTE that it may take up to 20 minutes for the
Possible Solutions:
Bridge to re-synchronize with the sensor when batteries
Make sure you have pressed and held the “REGISTER”
are replaced. ALWAYS use lithium batteries in outdoor
button for 4 to 6 seconds at least once. The button is
sensors when the temperature reaches BELOW -4ºF
located on the bottom of the Bridge.
(-20ºC).
Newer firmware may need to be downloaded. RESET THE
Make sure sensor(s) are within the 330 ft. wireless range.
BRIDGE by PRESSING AND HOLDING the “REGISTER”
button for at least 12 seconds OR unplugging the power
Minimize large metallic or thick stone surfaces between
adaptor for at least 2 minutes.
the sensor(s) and the Bridge.
Make sure that DHCP is enabled on the router that the
Make sure that sensor(s) AND the Bridge are at least 3 ft.
Bridge is connected to it. Most routers have DHCP enabled
away from “noisy” electronic devices and appliances like
by default.
computers, microwaves, TVʼs, etc.
Check your network router settings. If MAC address
filtering security is enabled, your router may be ignoring RESET THE BRIDGE by PRESSING AND HOLDING the
outbound communication from the Bridge. Consult your “REGISTER” button for at least 12 seconds OR unplugging
network routerʼs instruction manual or contact the the power adaptor for at least 2 minutes.
manufacturer for more information.
Relocate the Bridge and/or the sensor(s). Both units must
If security is enabled on your network, temporarily disable
it and try activating the Bridge again. You may have a be within 330 ft. (100m) from each other.
malfunctioning router. Reset your router or try a different
network connection port on your router.
38 39
 Troubleshooting

Please DO NOT return product to the retail store.

For technical assistance and product return information www.AcuRite.com (877) 221-1252
PLEASE CONTACT US

Problem: What do the Bridge Lights Mean? Problem: The Acu-link Mobile App Will Not Load
or Run Properly on My Mobile Device.
The Bridge features integrated status lights. Similar in
design to your home router, these lights help you Possible Solutions:
determine the status of the Bridge: The Acu-Link mobile APP is compatible with Apple iOS or
Android devices only.

The APP requires your mobile device to have an active

STATUS internet connection to provide you with ANY data. Make
LIGHT 2 sure your mobile device is NOT on airplane mode and has
SENSOR RECEIVE
a good data connection signal or local wifi access.
RF ACTIVITY
You may need to manually update the APP to the latest
STATUS version available on either the Apple APP Store or the
LIGHT 1 Android Market. See page 26 for additional installation
instructions.
NETWORK
ACTIVITY
The APP may have been corrupted, re-install the APP.
Startup Sequence Duration STATUS LIGHT 1 STATUS LIGHT 2

30 Problem: Acu-Link.com website is not loading or

1 Initial Boot seconds STEADY STEADY
displaying some features properly online.
2 Downloading 5 to 30 BLINKING Possible Solutions:
firmware from minutes STEADY Proper use of www.acu-link.com requires an Adobe Flash
Acu-Link server RAPIDLY
enabled web browser. At this time, Apple iOS devices do
not support Adobe Flash content, so some features will not
30 work properly on an iPad or iPhone when visiting
3 Re-Booting seconds STEADY STEADY
www.acu-link.com using the deviceʼs web browser. The
iOS APP is recommended for Apple iOS devices.
BLINKING BLINKING
4 Ready for Use READY
RAPIDLY RAPIDLY
40 41
 Troubleshooting U.S. BASED SUPPORT

www.AcuRite.com (877) 221-1252

Having Problems? Weʼre Here to Help!
If you have reviewed the troubleshooting section of this
Problem: There is Nothing Displayed on the manual and you still have questions, AcuRite offers several
Acu-Link Mobile APP or on Acu-Link.com Online. support options to help get the answers you want:

Possible Solutions: www.AcuRite.com

Make sure you are signed in to your Acu-Link account. The Visit us online
same Acu-Link account login information (email/password)
are used for Acu-Link online (www.Acu-Link.com) and the AcuRite.com offers customer support, videos, installation
Acu-Link mobile APP. tips and a user forum. The AcuRite Support Forum is an
active public community where you can exchange ideas
Make sure you have activated the Bridge MAC address/ID and information with other Acu-Link users, or post
number either online (www.Acu-Link.com) or through the questions for customer support. AcuRite actively engages
Acu-Link mobile APP. See the “Activate your Bridge” users in this forum to improve our products and services.
sections of this manual for more information.

For the Acu-Link mobile APP, your mobile device may be in

DASHBOARD viewing mode. The Acu-Link APP is designed Talk to a real person (877) 221-1252
to be used primarily in “vertical” viewing mode. When
you rotate your mobile device 90º to the “landscape” or Our friendly U.S. Based Support team is ready to assist
horizontal view the DASHBOARD will appear, which is you! You will find a knowledgeable, real person that is
empty by default. See the “DASHBOARD” section of this ready to help you on the other end of the line! After all,
manual on page 34 to learn how to add data to the APP what good is all this technology without people standing
dashboard. behind it?

On www.Acu-Link.com, you may need to add “widgets” to

the dashboard if it is empty. See the “Show & Hide
Widgets” section of this manual on page 16 to learn how
to add data to the online dashboard.

Refresh the Acu-Link mobile APP by manually quitting.

Refresh the website at www.Acu-Link.com by using your
web browserʼs refresh button.

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 Product Information

LIMITED ONE YEAR WARRANTY

Product Facts Chaney Instrument Company warrants that all products it manufactures to be of good material and workmanship and to be free of
defects if properly installed and operated for a period of one year from date of purchase. REMEDY FOR BREACH OF THIS
AC Power: 5v adaptor (included) WARRANTY IS EXPRESSLY LIMITED TO REPAIR OR REPLACEMENT OF DEFECTIVE ITEMS. Any product which, under normal use
and service, is proven to breach the warranty contained herein within ONE YEAR from date of sale will, upon examination by
Chaney, and at its sole option, be repaired or replaced by Chaney. In all cases, transportation costs and charges for returned
Acu-Link Internet Bridge Requirements goods shall be paid for by the purchaser. Chaney hereby disclaims all responsibility for such transportation costs and charges.
• High speed internet connection (not included) This warranty will not be breached, and Chaney will give no credit for products it manufactures which shall have received normal
wear and tear, been damaged, tampered, abused, improperly installed, damaged in shipping, or repaired or altered by others than
• Network router with an available Ethernet port (not included) authorized representatives of Chaney.

• At least one (1) AcuRite 330 ft. (100 m) Acu-Link compatible sensor THE ABOVE-DESCRIBED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ALL
OTHER WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTY OF
MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. CHANEY EXPRESSLY DISCLAIMS
ALL LIABILITY FOR SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER ARISING IN TORT OR BY CONTRACT FROM
Mobile APP / PC Requirements ANY BREACH OF THIS WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. CHANEY FURTHER DISCLAIMS
• A mobile device with access to apps (not included) ALL LIABILITY FROM PERSONAL INJURY RELATING TO ITS PRODUCTS TO THE EXTENT PERMITTED BY LAW. BY ACCEPTANCE

and/or OF ANY OF CHANEY’S EQUIPMENT OR PRODUCTS, THE PURCHASER ASSUMES ALL LIABILITY FOR THE CONSEQUENCES
ARISING FROM THEIR USE OR MISUSE. NO PERSON, FIRM OR CORPORATION IS AUTHORIZED TO ASSUME FOR CHANEY ANY
• A Mac OS® or Windows® PC with a web browser and OTHER LIABILITY IN CONNECTION WITH THE SALE OF ITS PRODUCTS. FURTHERMORE, NO PERSON, FIRM OR CORPORATION IS
internet access (not included) AUTHORIZED TO MODIFY OR WAIVE THE TERMS OF THIS PARAGRAPH, AND THE PRECEDING PARAGRAPH, UNLESS DONE IN
WRITING AND SIGNED BY A DULY AUTHORIZED AGENT OF CHANEY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
NOTE: Setup and activation can take place solely on a mobile device if desired,
a computer is NOT required to use this product. For in-warranty repair, please contact:
Customer Care Department
Chaney Instrument Co.
965 Wells Street
Please DO NOT return product to the retail store. Lake Geneva, WI 53147

For technical assistance and product return information

PLEASE CONTACT US

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
YOUR PRODUCT MUST BE REGISTERED TO RECEIVE WARRANTY SERVICE 1- This device may NOT cause harmful interference, and
2- This device must accept any interference received, including interference that may cause undesired operation.

PRODUCT REGISTRATION
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
To receive product updates, cause harmful interference to radio communications. However, There is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
warranty service, equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
and information, Go to • Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

www.AcuRite.com Register a Product • Consult the dealer or an experienced radio/TV technician for help.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
Such modifications could void the user authority to operate the equipment.

Monitor Additional Sensors

Patent numbers: 5,978,738; 6,076,044; 6,597,990; US 7,637,141 B2 and other patents applied for
C O M P A T I B L E AcuRite, Acu-Link and My Backyard Weather are registered trademarks of Chaney Instrument Co.
965 Wells St. • Lake Geneva, WI 53147

Monitor conditions remotely using any Acu-Link compatible Mac OS, iOS, iPhone, iPad are trademarks of Apple, Inc.
Android and the Android logo are trademarks of Google, Inc.
sensor with your Bridge. Visit www.AcuRite.com for the most Windows is a trademark of the Microsoft group of companies

complete listing of Acu-Link compatible products that will work All other trademarks are property of their respective owners.

with your Acu-Link Internet Bridge.

44 45