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Mohammad - Savad Resume-2023

Mohammad Savad has 3 years of experience in finance roles including chargeback operations, internal sales auditing, and testing. He has a track record of improving processes and identifying issues. Currently he works as an Associate in Chargeback Operations at Hudson's Bay Company where he has implemented initiatives that increased win percentages by 43%.

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Savad Chavva
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63 views2 pages

Mohammad - Savad Resume-2023

Mohammad Savad has 3 years of experience in finance roles including chargeback operations, internal sales auditing, and testing. He has a track record of improving processes and identifying issues. Currently he works as an Associate in Chargeback Operations at Hudson's Bay Company where he has implemented initiatives that increased win percentages by 43%.

Uploaded by

Savad Chavva
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Mohammad Savad, BCOM

Kasaragod, INDIA | +919526401503 | chavva235@gmail.com |


https://www.linkedin.com/in/mohammad-savad-909892247

Associate with 3 years of experience working on various engagements of Finance including Chargeback,
Internal Sales Audit and Testing for projects. A focused and meticulous professional known for
personality, accuracy, and professionalism. Proven skills in Sales, Customer Service, Accounting and
Finance, practices seeking a career within an esteemed progressive establishment.

WORK EXPERIENCE

Hudson’s Bay Company Bengaluru, India


Associate Chargeback Operations August 2020– Present
• Identifying/Preventing potential fraud.
• Engaging with both internal and external stakeholders to assist with investigation to root cause of losses.
• Tracking and providing statistics on chargeback for the Finance management team.
• Implemented additional chargeback rebuttal documents for compelling evidence that accelerated win percentage for
non-fraud cases by 43% within 3 months.
• Initiated training the customer service department to resolve and prevent disputes.
• Identified transactions that were labelled under chargeback but were originally generated as an authorization code
issue from the bank.
• Collaborate with third party banks to minimize financial deductions and disputes.
• Ensuring all payment disputes are dealt within timelines ensuring all efforts are made in the revenue recovery process.

Associate Internal Sales Auditor


• Record and reconcile reports on daily, weekly and monthly basis.
• Perform Accounts Receivable reconciliation and analysis and correct entries when errors are identified.
• Complied general ledger and journal entries on short schedule with 100% accuracy.
• Prepared working papers, reports and supporting documentation for audit findings.
• Identified TD bank rejects and implemented ways to work on multiple type of rejects that led to chargeback.
• Review sales data and detect errors that may be due to fraud, technology breakdowns or accounting inaccuracies.

Testing (Stacking discount and Eagle Eye)


• Well versed with Test Documentation (Test Scenario, Test Case, Test Data, Defect Report, and Test Metrics).
• Understanding, Analyzing and Streamlining Test Requirements discussing with QA partners.
• Monitored the quality of the samples provided by the QA partners are supported to our internal system before the
deployment.
• Evaluated interactions between various teams to assess the defects found during the testing phase.
• Expertise in Bug Reporting & Tracking Process, Bug Reporting and Tracking using JIRA and other internal tools
like Issue Tracker.
• Gained strong leadership skills by managing projects from start to finish.

Awards:
- Customer champion Award-2021
- Awarded the best team for Bankcard and Sales audit– 2022.
LEADERSHIP EXPERIENCE
Employee Engagement Committee at Hudson’s Bay Company Volunteer Bengaluru, India
Lead 2021-2022

• Coordinated various events making it an effective team by striving to bring the employees at
Bay.com and HB Banner to participate in all cultural activities.

EDUCATION

Tippu Sulthan First Grade Degree College Mangalore, India


Bachelor of Commerce, Finance Graduation Date: 2019
Passed with Distinction

INTERESTS & HOBBIES


Interests:
• Hanging out, Making new friends, Travelling, Listening music, Watching movies

SKILLS

Core Competencies:
• Ability to focus on minute and important details while completing a task.
• Ability to multi-task, take initiative, prioritize, and manage time effectively.
• Ability to efficiently manage multiple responsibilities independently.
• Anticipating and serving evolving needs.
• Technical Accounting and finance skills.
• Strategic and Critical Thinking.
• Cross-functional collaboration.
• Process Improvement.

Technological Proficiencies:
• Applications used - Workday| Salesforce |Sandbox- JIRA |Oracle Fusion| OMS |Bluezone |Citrix.
• Microsoft Office Applications.
• Google Suite.

Training and Courses


• Diploma in E-business and Finance
• Tally ERP
• Foreign Accounting (Peachtree, Quick books )
• Power point, MS word, Presentation.

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