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Varun-Venkatesh (Network Support Engineer)

Varun Venkatesh is a network support engineer with over 2 years of experience implementing, managing, and providing level 2 support for Cisco networks. He has experience configuring routing protocols, switches, firewalls, and monitoring tools. He holds a CCNA certification and is pursuing the Palo Alto PCNSE certification. He aims to utilize his skills and experience to contribute to organizational growth.

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Sunny Jaiswal
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73 views2 pages

Varun-Venkatesh (Network Support Engineer)

Varun Venkatesh is a network support engineer with over 2 years of experience implementing, managing, and providing level 2 support for Cisco networks. He has experience configuring routing protocols, switches, firewalls, and monitoring tools. He holds a CCNA certification and is pursuing the Palo Alto PCNSE certification. He aims to utilize his skills and experience to contribute to organizational growth.

Uploaded by

Sunny Jaiswal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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VARUN

VENKATESH
varun.venks@gmail.com | + 91 8549930797 | /varun-venkateshca

Summary
A determined and focused individual to achieve the goals set in a limited time frame with quality consciousness.
To utilize my skills and abilities for the growth and development of the organization and to support my group and
organization in all aspects.

Experience
NETWORK SUPPORT ENGINEER – JULY 2021 TO FEBRUARY 2023
Cameo Global | Client: Cisco Systems

• Implement, Manage and provide L2 Support for internal and partner of Cisco Network.
• Configuration and troubleshooting of routing protocol – EIGRP.
• Configuration Cisco Switches with VLANs and STP.
• Periodic CAPNET [Gigabyte Link] & WAN Link Health Monitoring.
• Monitoring includes - Cisco Device`s health, Traffic Links considering WAN connection status over
automated tools such as Cloudport, Cisco Prime & Science-Logic, etc.
• Raising an incident for the reported issue and working on it, Engaging Service providers for WAN-related
issues.
• Upgrading and installing IOS, Backup and recovery of configurations using TFTP & FTP servers.
• Worked on layer 1/2 issues like link down, packet drops, latency issue, SFP issue, CRC, and input errors,
output drops, device not reachable, configuration-related issues etc.
• RCA (Root Cause Analysis) for Down Time of Cisco Services from the concerned Cisco Product.
• Creating a change request for service provider maintenance, Hardware change, Layer 1 checks and
change, Software change, Device reboot etc.
• Managing Incidents in ticketing tools like Service-now (ESP).
• Assisting onsite engineers to troubleshoot various onsite devices & issues.
• Process handler for Home & Remote Access Team [HRA].
• Cisco Employees VPN Support - From Installation to Hybrid Private Network Connections.

ANALYST – JULY 2019 TO JUNE 2021


Cameo Global | Client: Cisco Systems
• Planning and scoping for implementing networking devices in production environment.
• Managing Incidents in ticketing tools like Service-now (ESP).
• Wrote daily reports and organized data presentations for accountability and quality assurance.
• Additional Responsibilities:
• Campus Preventive Audit – Auditing Cisco Switches, Patch Panels, Rack Elevation, etc.

INTERN: MANUAL TESTING – JANUARY 2019 TO JUNE 2019


EverestIMS Technologies Pvt. Ltd.
• Testing User Interface of a PoweredAI and their behavior under Map-Monitor-Manage.
• Understanding the requirements and develop the documentation.
• Analyze and plan the deployment of services.
Certifications
Pursuing Palo Alto Firewall PCNSE v9 – Udemy

CCNA ROUTING AND SWITCHING – JULY 2021 TO JULY 2024


Credential ID - CSCO14026743 (200-301)
JUNIOR TYPING – APRIL 2014
Credential ID – 2014315666

Technical Knowledge
I have clear understanding of:
• Routing Protocols: Static, Default, RIP, EIGRP, basic understanding of OSPF and BGP routing protocols.
• Switching: VLAN, STP, DTP, VTP, EtherChannel, Basic L2 Security Features (DHCP Snooping, ARP
Inspection, Port Security).
• Other Networking Concepts: Networking Fundamentals, DNS, DHCP, NAT, PAT, IPv4, IPv6, Access Control
Lists (ACLs).
• Firewall: Palo Alto V9.
• Monitoring Tools: Cisco Prime, ScienceLogic, CloudPort.
• Web Technologies: HTML, CSS, Bootstrap, cPanel, Adobe Photoshop.
• Operating Systems: Windows XP/7/8/10/11.

Education
MCA, REVA UNIVERSITY – JULY 2019
Securing CGPA of 8.33

BCA, SESHADRIPURAM ACADEMY OF BUSINESS STUDIES – JUNE 2017


Securing CGPA of 7.98

Accomplishments
• Awarded as best Student Coordinator and best PowerPoint Presenter at Degree.
• Passionate trekker. Been around 5 to 6 treks around Karnataka, Uttarakhand, Jammu and Kashmir.
• Presented a Research Paper: “A Survey on Rust Disease Identification in Plants using Image Recognition and Deep
Learning” in National Conference held at REVA University – 2019.

Personal Details
Name : Varun V
Father’s Name : Venkatesh C A
Marital Status : Unmarried
Languages known : Kannada, English, Hindi
Hobbies : Trekking, Photoshop Designing, Swimming, Badminton.
Permanent Address : House No. MIG-481, Bld No.85, 2 Floor, KS Town,
nd

Outer Ring Road, Bangalore-560060


Date of Birth : 12-04-1997

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